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GOOGLE ANALYTICS FOR NEWBIES

Analysing online customer engagement & conversion with Google Analytics

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Page 1: Analysing online customer engagement & conversion with Google Analytics

GOOGLE ANALYTICS FOR NEWBIES

Page 2: Analysing online customer engagement & conversion with Google Analytics

GOOGLE ANALYTICS FOR NEWBIES

AGENDA‣ What is Google Analytics?

‣ What can you learn about your customers?

‣ What can you learn about what they do on your website?

Page 3: Analysing online customer engagement & conversion with Google Analytics

WHAT IS GOOGLE ANALYTICS?

FROM TRACKING TO TRACTION

Page 4: Analysing online customer engagement & conversion with Google Analytics

WHAT IS GOOGLE ANALYTICS?

● Google Analytics is a service offered by Google that generates detailed statistics about a website's traffic and traffic sources and measures conversions and sales. It's the most widely used website statistics service. The basic service is free of charge and a premium version is available for a fee.

Page 5: Analysing online customer engagement & conversion with Google Analytics

HOW TO USE GOOGLE ANALYTICS: EXAMPLE MODEL

Page 6: Analysing online customer engagement & conversion with Google Analytics

THE GOOGLE ANALYTICS DASHBOARD

Page 7: Analysing online customer engagement & conversion with Google Analytics

AUDIENCEFROM TRACKING TO TRACTION

Page 8: Analysing online customer engagement & conversion with Google Analytics

ACQUISITIONS - ALL TRAFFIC - CHANNELS

Page 9: Analysing online customer engagement & conversion with Google Analytics

ACQUISITIONS - CAMPAIGNS - ORGANIC KEYWORDS

Page 10: Analysing online customer engagement & conversion with Google Analytics

AUDIENCE - GEO - LOCATION

Page 11: Analysing online customer engagement & conversion with Google Analytics

AUDIENCE - DEMOGRAPHICS - OVERVIEW

Page 12: Analysing online customer engagement & conversion with Google Analytics

AUDIENCE - DEMOGRAPHICS - OVERVIEW

Page 13: Analysing online customer engagement & conversion with Google Analytics

AUDIENCE - DEMOGRAPHICS - OVERVIEW

Page 14: Analysing online customer engagement & conversion with Google Analytics

AUDIENCE - TECHNOLOGY - BROWSER & OS

Page 15: Analysing online customer engagement & conversion with Google Analytics

AUDIENCE - MOBILE - OVERVIEW

Page 16: Analysing online customer engagement & conversion with Google Analytics

AUDIENCE - TECHNOLOGY - DEVICES

Page 17: Analysing online customer engagement & conversion with Google Analytics

ACTIONSFROM TRACKING TO TRACTION

Page 18: Analysing online customer engagement & conversion with Google Analytics

BEHAVIOUR - SITE CONTENT - LANDING PAGES

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BEHAVIOUR - SITE CONTENT - ALL PAGES

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BEHAVIOUR - SITE CONTENT - EXITS

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BEHAVIOUR - BEHAVIOR FLOW

Page 22: Analysing online customer engagement & conversion with Google Analytics

FREE COURSES ON GOOGLE ANALYTICS BY GOOGLE

WANT TO LEARN MORE?

Page 23: Analysing online customer engagement & conversion with Google Analytics

GOOGLE PARTNERS: https://www.google.com.au/partners

Page 24: Analysing online customer engagement & conversion with Google Analytics

]START WITH: GOOGLE ANALYTICS FUNDAMENTALS

Page 25: Analysing online customer engagement & conversion with Google Analytics

QUESTIONS?

OH NO! I HAVE RAN OUT OF MATERIAL!