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Setting up a centralized knowledge base for your library can be a great way to collaboratively brainstorm ideas, gather specialized knowledge, organize instructional resources, and even replace intranets. Creating a private, personal knowledge base will keep you organized, store your files, and provide an online space for brainstorming, reading lists, project ideas, to-do lists, and even travel plans. Learn how to create your own personal and organizational repositories of information and knowledge with no technical skills required!
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Create Your Own
Ellyssa Kroski
Knowledge Base
Knowledge Bases
• Repositories or hubs where information can be collected, organized, shared, stored, searched and utilized.
• Public or private • Personal or organizational
Knowledge Bases
PERSONAL
Brainstorming Hub
Current
Archives
Article ideas Time Off Tracker
LIS course Lesson Plans Most Recent Bio & CV
Conference Proposals
Library Conference CFP’s Class Reading Lists
Book Series Plans
What Else?
• Archive past research for articles, courses, etc. • To-Do Lists • Annual Goals Lists • Website Design Notes • Book Ideas • Project Ideas • Grant Ideas
Workshops & Instruction
Writing Projects
Collaborations
Trip and Event Planning
ORGANIZATIONAL Knowledge Bases
Staff Intranets
Staff Intranets
Forms Policies
Collaborative Documents Technical Documentation
What Else?
• Staff Project Pages • Directories • Charters • Planning and Strategy Documents • Meeting Agendas and Notes • Statistics
Disciplinary or Subject Knowledge Bases
Subject Guides or Local Info
Reference Knowledge Base
CREATE YOUR OWN!
Software • Wikis
– From the Hawaiian, meaning quick or fast, a wiki is a collaborative online space in which many users can work together on a shared document or webpage. A wiki allows users to create documents and websites quickly and easily, sometimes without even logging in.
– Special Features • Allows WYSIWYG interface for authors • User Roles/Permissions • Simultaneous Editing • HTML View • Version Control • Many are Free • No Technical Knowledge Necessary • RSS Feeds
Wikis • Examples
– Wikipedia – OpenCongress – wikiHow – Wookieepedia
• Great Tools for: – Team projects – Remote collaboration – FAQs – Course instruction – Encyclopedias – Intranets
Anatomy of a Wiki
Add a New Page
Edit Page
Recent Changes
Anatomy of a Wiki
Show All Pages
Search
Comments
Anatomy of a Wiki
Upload Files Upload Files
Hands-On • Demo • Practice wiki:
http://web20practice.pbworks.com – Username: web20student
Password: walrus2cherry
• Exercise: – Add a new page and some text
Start a New Wiki • Types of Wiki Software
– PBWorks – Wetpaint – Google Sites – Mediawiki – Microsoft SharePoint – Wiki Comparison Matrix
• Demo – Starting New – Settings – User Permissions
Build a Knowledge Base • Create a navigational structure - Although it may change
with use, create a menu for navigation at the outset to make it easy for your team to start finding their way around.
• Seed your wiki - No one wants to be the first to contribute to a blank wiki, seed it with content that others can add to.
• Establish a mission statement and usage policy - Give your team a set of loose guidelines as to what you are trying to accomplish with your wiki. It could be as brief as one sentence, but let them know what the purpose of the wiki is so that they can contribute.
• Track changes - As the wiki administrator, you will want to keep abreast of what's happening on your wiki so that you can help out, remove spam, etc.
Build a Knowledge Base • Utilize permissions levels - Most wikis will enable you
to attribute certain rights to specific users, make use of this feature to control access to your wiki.
• Create an FAQ - You can save yourself a lot of time and redundant email responses by creating an Frequently Asked Questions page on your wiki.
• Create regular backups - You will want to make an effort to backup your data on a regular basis, especially if you are creating a permanent online resource such as a subject guide, etc., most wikis offer this functionality.
• Market your wiki – Whether you are creating a public or private resource through a wiki, let people know it's available!
Training and Buy-In
• Gaining Buy-In – Ask for Team Leaders – Give them the ROI – Show them Proof-of-Concept
• Training – Live Demo – Technical Documentation – Video Demo – Drop-in Sessions – Help Page(s)
Training and Buy-IN
Access this Presentation http://www.slideshare.net/ellyssa
ELLYSSA KROSKI http://www.ellyssakroski.com
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