GWAVACon 2013: Novell iPrint

Novell® iPrint

Carey Olsen

Product Marketing Manager

Novell

Kai Reichert

Senior Product Manager

Novell

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Mobile Life: Anything But Smooth Sailing

More iPhones

sold than

babies born

each day

81% of workers

use personal

electronic

devices

on the job

Currently

more than

110 different

devices on

Android

platform

Fewer than

5% of

smartphones

have security

software

installed

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Ride the mobile wave with Novell

Mobile file

sync

Secure mobile

device

management

Mobile

printing

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Novell iPrint: Product Launch Metrics July 16 – July 23

24 Global unique press articles

150+ First week product

evaluation requests

1121 “Likes” of the iPrint

announcement on Facebook

1261 Views of the iPrint video,

“Printing's Not Dead”

3300 First week product downloads

9000 Views of the iPrint launch announcement

on LinkedIn

95,000+ Views of the iPrint launch announcement on Facebook

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Printing Today: Still Challenging

Accounting and

secure printing

Branch offices

Multiple vendors

Identity

Consumer driven

vs IT driven

Cloud

Desktop (Linux, Mac,

Windows)

Virtualization

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Novell iPrint is Not New

• Printer driver profiles

• Universal printer driver support

• Auto driver update

• Browser-based setup

• Printer redirection

• Job management

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Challenge: Enterprise Printing & Complex Environments

• World-wide organization

• Multiple locations

• Thousands of users and

printers from various

hardware vendors

• Multiple operating

systems or platforms

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Challenge: Security in the Cloud

• How do I know where my data’s been?

• How can I control that?

• Considerations:

– Outages = NO mobile print access

– Potential security breaches

– High bandwidth consumption

– Time consuming up/downloads

– Additional management efforts

– Regulatory compliance issues

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Challenge: Branch-Office Printing

Need server-less printing because:

– Don’t want server at every site

– Don’t want traffic on WAN

– Want to configure all these from a central location

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Scenario: Branch-Office Printing

Administrator can provide:

– Centralized administration of printers, drivers and users

– Users can install printers from corporate website via browser

– Data is routed on local network and not across WAN

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Challenge: Helpdesk Involvement

Need print environment where users can simply

help themselves:

– Don’t want helpdesk to find/install printers for users

– Don’t want helpdesk to update or change drivers

– Don’t want helpdesk involved unless printer is broken

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Example: Self-Service Printing

Administrator configures print environment

No training of users necessary: They use web browser or app

Users install printers and drivers with single click of the mouse

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Printers

Email IMAP/POP

Directories eDirectory or AD

Workstations Windows/Mac/Linux

Mobile Devices

The Novell iPrint (Virtual) Appliance Printing not only anywhere but also on any platform

AirPrint Email

iPrint Core

Render/Convert

Data

Sto

re

LDAP

IPP

-Apache

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How Novell iPrint Meets the Mobile Challenge

• Supports multiple devices

• Works with your existing printers

• Integrates with AirPrint

• Gives users consistent printing

across devices and platforms

• Puts all print management in

one place

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Mobile Printing with Novell iPrint

• Support all user devices:

– Desktops and laptops (Windows, Mac, Linux)

– Mobile devices (Android, Apple)

– BlackBerry and Windows will follow

• Multiple ways to print:

– AirPrint support

– Provide same user experience at home or the corporate office

– iPrint apps

– When connected via wireless/2G/3G/4G to the iPrint mobile appliance

– Email support

– Devices that don’t have iPrint apps can print by emailing printers directly

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Novell® iPrint Mobile User Experience

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Printing from a Mobile Device iPrint Apps

1. Share application data while

viewing messages,

applications, pictures, etc.

2. Select your printer and print

options.

3. Press the “Print” button.

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Printing from a Mobile Device AirPrint

• Locale specific

• Provides seamless

printing capability from

home to office

• No setup or install

• Some apps, not all

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Printing from a Mobile Device Email

• Do it from desktop

• Integrated mail on your device (old BlackBerries, etc)

• Anything that supports email (Xbox, whatever)

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Novell iPrint Works with Other Identities

The appliance pulls in any of those LDAP identities

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Virtualization Support iPrint Appliance / Virtual Machine

• Simple prepackaged iPrint installation(s)

– Minimal input required from admin (Password, IP / DNS, …)

– Simple interface – hides Linux complexities

– Browser-based administration

– All clients and tools ready for use

• Integrates into any virtual environment and OS

• Useful for:

– Branch offices

– Small organizations

– Large installations

Common Questions

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Licensing and Entitlements

Purchase options:

– Desktop (Windows, Mac)

– Mobile

– iPrint apps, AirPrint, email support

– Active Directory integration

– Enterprise

– Includes Desktop and Mobile

Entitlements

OES customers with maintenance are entitled to the desktop license

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Printer Import / Migration

• Management console (Miggui)

– OES Linux

– NetWare®

• Bulk printer import (XML/CSV)

– See TID7003077

• Creation of new printers

– via management console / iManager

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Rendering

• Local rendering

– Supports: OpenOffice, image formats,

text formats, etc.

– Uses postscript driver

• Remote rendering (Windows 7/64 bit)

– PDF Formats - Adobe Acrobat X (Pro/Standard)

– MS Office 2010

– HP/UPD (Postscript)

• Changing driver

– Must change both local/remote

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• Management console – LDAP import

– Import one or more sources from AD and/or eDirectory

– Includes user, group and container information

– Manage users and groups at the Source

– Based on Novell Filr / Novell Vibe

– Passwords are not stored in the appliance

• Creation of users on the appliance

– Creates user and password information

– Managed locally on the appliance

Note:

User Import

This is a one-way operation

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Import / Export

• Essentially a backup of all data on the appliance

– Printer information (PSM, mobile, etc)

– Configuration information (Apache, DNS, etc)

– Users information (Users, groups, imported sources, etc)

• Upgrading the appliance

– Install the new version of the appliance

– Chose the exported data

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Differences between Appliance and Novell® Open Enterprise Server (OES)

• Appliance is built on OES11 / SP1

– Mainly just the Novell iPrint components

– Currently has a private tree internally

– Uses iManager (just pertinent plugins)

• Mobile capabilities / AD integration

– Will only be available on the appliance

• Updates maintained on both

• Cluster / BCC on appliance

– Expectation is to use VMware facilities

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• Integrated iPrint Accounting Solutions from:

– PaperCut, Equitrac/Nuance

• Full iPrint end user experience for printer installation

• Secure Print Release with PIN code

– Integrate with print stations / on-device

• Find me / Follow me Printing

• Integration with existing billing systems

• Paper Saving, Green IT

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Accounting & Billing

Futures

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Novell iPrint… Moving forward

iPrint Appliance

2013 Future

1.0 - FCS

• Desktop printing

• Mobile app printing

• AirPrint support

• Email print

• Appliance delivery

• Active directory

1.0.1 - Maintenance

• Critical fixes

• Remote rendering

enhancements

• BlackBerry app

Adoption

Deployment

• Follow-me printing

• Printer management

• Local rendering

enhancements

• PCL/PS enhancements

• AirPrint deployment

• Printer device visibility

• UI printer management

• Windows client updates

• Accounting integrations

• Licensing options

801.861.7000 (Worldwide) 800.453.1267 (Toll-free)

Corporate Headquarters 1800 South, Novell Place Provo, Utah 84606

Join us on: www.novell.com

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This document could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein. These changes may be incorporated in new editions of this document. Novell, Inc. may make improvements in or changes to the software described in this document at any time. Copyright © 2013 Novell, Inc. All rights reserved. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States. All third-party trademarks are the property of their respective owners.