Cross community campaigns with CQ5

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Combine Social Media with Social Communities in CQ5 to open additional channels for your marketing campaigns and increase targeting accuracy, maximize conversion and drive profitability.

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Cross Community Campaigns with CQ5Lars Trieloff, Product Manager

POS

Stores

Website

Mobile

Catalog

Direct Mail

Blogs

RSS

Twitter

FacebookYoutube Call Centers

TV

Radio

SEO

SEM

MySpace

E-Mail

Apps

Communities

SEM

POS

Stores

Website

Mobile

Catalog

Direct Mail

Blogs

RSS

Twitter

FacebookYoutube Call Centers

TV

Radio

SEO

MySpace

E-Mail

Apps

Communities

Community Outposts

Points of Dis-Integration

! Information Architecture

! Design

! Navigation

! Messaging

Limited effectiveness

Cultural barriers

Cultural barriers

Technical obstacles

Cultural barriers

Organizational borders

Technical obstacles

Social Media Outposts

Share buttons are a distraction, not a

strategy

Alternative: planned social media outposts

Extended audience

Extended audience

Technical obstacles

Extended audience

Organizational borders

Technical obstacles

Extended audience

Organizational borders

Technical obstacles

Cultural barriers

Extended audience

Organizational borders

Technical obstacles

Cultural barriers

Extended audience

Organizational borders

Technical obstacles

Cultural barriers

Extended audience

Organizational borders

Technical obstacles

Cultural barriers

Integrated Communities

! Blogs

! Wikis

! Calendars

! Profiles

! Forums

! Moderation

Integrated Communities

! RSS Feeds

! Comments

! Ratings

! Social Admin

! SPAM Filtering

! Targeting

Social Media Outposts

! RSS Feeds

! Polling Importer

! Workflow

! Direct Publishing