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Cross community campaigns with CQ5

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Combine Social Media with Social Communities in CQ5 to open additional channels for your marketing campaigns and increase targeting accuracy, maximize conversion and drive profitability.

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Page 1: Cross community campaigns with CQ5
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Cross Community Campaigns with CQ5Lars Trieloff, Product Manager

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POS

Stores

Website

Mobile

Catalog

Direct Mail

Blogs

RSS

Twitter

FacebookYoutube Call Centers

TV

Radio

SEO

SEM

MySpace

E-Mail

Apps

Communities

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SEM

POS

Stores

Website

Mobile

Catalog

Direct Mail

Blogs

RSS

Twitter

FacebookYoutube Call Centers

TV

Radio

SEO

MySpace

E-Mail

Apps

Communities

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Community Outposts

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Points of Dis-Integration

! Information Architecture

! Design

! Navigation

! Messaging

Limited effectiveness

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Cultural barriers

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Cultural barriers

Technical obstacles

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Cultural barriers

Organizational borders

Technical obstacles

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Social Media Outposts

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Share buttons are a distraction, not a

strategy

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Alternative: planned social media outposts

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Extended audience

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Extended audience

Technical obstacles

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Extended audience

Organizational borders

Technical obstacles

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Extended audience

Organizational borders

Technical obstacles

Cultural barriers

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Extended audience

Organizational borders

Technical obstacles

Cultural barriers

Page 27: Cross community campaigns with CQ5

Extended audience

Organizational borders

Technical obstacles

Cultural barriers

Page 28: Cross community campaigns with CQ5

Extended audience

Organizational borders

Technical obstacles

Cultural barriers

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Integrated Communities

! Blogs

! Wikis

! Calendars

! Profiles

! Forums

! Moderation

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Integrated Communities

! RSS Feeds

! Comments

! Ratings

! Social Admin

! SPAM Filtering

! Targeting

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Social Media Outposts

! RSS Feeds

! Polling Importer

! Workflow

! Direct Publishing