The Science of Ad Copy Conversions - eMetrics SMXL Milan 2016 - Purna Virji

Preview:

Citation preview

@PurnaVirji | #eMetrics

The Science of Ad Copy Conversion

Purna Virji | @purnavirji

@PurnaVirji | #eMetrics

@PurnaVirji | #eMetrics

WRITER SPEAKER

All of the job titles

SENIOR TRAINING MANAGER

@PurnaVirji | #eMetrics

4

@PurnaVirji | #eMetrics

La scienza delle conversioni ... applicata agli annunci

@PurnaVirji | #eMetrics

@PurnaVirji | #eMetrics

6

@PurnaVirji | #eMetrics

Un po 'di storia

@PurnaVirji | #eMetrics

Contacted Hit Bumped Collided Smashed

Spee

d, in

MPH

Word choice leads to higher perceived speed

31

34

3839

41

Word choices lead to higher perceived speed

@PurnaVirji | #eMetrics

#BingAdsConnect | #AskBingAds

Smart copy influences action.

@PurnaVirji | #eMetrics

@PurnaVirji | #eMetrics

Pain

@PurnaVirji | #eMetrics

Fear

@PurnaVirji | #eMetrics

Ego

@PurnaVirji | #eMetrics

Extensions are

important

@PurnaVirji | #eMetrics

Apply Science

@PurnaVirji | #eMetrics

@PurnaVirji | #eMetrics

®

Probability of conversion

Clarity of the value proposition (why)

Friction ofelements of process

Motivation of the user (when)

Incentive to take action

Anxiety about entering information

C=4m+ 3v+ 2(

i-f)-2a

Credit: Marketing Experiments

@PurnaVirji | #eMetrics

@PurnaVirji | #eMetrics

Focus Tattiche

Messaggio

ValueProp

Qualità

Prezzibassi

Varietà

Altà qualità, Più venduto

Prezzo più basso, A partire da 10€,Oltre 5000 prodotti, Ampia scelta e varietà 

@PurnaVirji | #eMetrics

Focus Tattiche

Messaggio

Incentivi

Sconti

Gratuità

Consegna gratuita

  Fino a 50% di sconto, Risparmia oltre il 25%

  Whitepaper gratis, Compra 1 – 1 Gratis

  Consegna gratis, Gratis il giorno dopo

@PurnaVirji | #eMetrics

Focus Tattiche Messaggio

Attriti

Inversionedel trendPolicy direso

Facilità d'utilizzo

Spedizione in giornata, Prodotto in-stock

  Reso gratuito, 30 giorni per il reso

  In pochi minuti, rapido e veloce, in 3 step

@PurnaVirji | #eMetrics

Focus

Tattiche

Messaggio

Ansia

CredibilitàNessun extra costoLimite di tempo

Dal 1984, Come visto in TV

Nessun costo di prenotazione

Finisce il giorno xy, Tempo limitato

Sottolineare la perdità

Non perderti, Perchè non?...

@PurnaVirji | #eMetrics

Vediamo in action!

@PurnaVirji | #eMetrics

@PurnaVirji | #eMetrics

Ad copy test #1

Bing Search Advertising®Reach Millions of New Customers w/ Targeted Ads Bing® & Yahoo®.Advertising.Microsoft.com

6.07%

$300 Of Free Ads on Bing®Avoid Missing Another New CustomerFree Ads on Bing® & Yahoo! SearchAdvertising.Microsoft.com

6.75%

$300 Of Free Ads on Bing®Reach Millions of New Customers w/ Targeted Ads Bing® & Yahoo®.Advertising.Microsoft.com

6.17%

Incentive

Incentive + Anxiety

Control

@PurnaVirji | #eMetrics

6.17%

Ad copy test #2

2.68%

6.75%

Credibility (Anxiety)

Incentive in the headline

Online AdvertisingReach Millions of New Customers w/ $50 of Free Ads on Bing® & Yahoo!

Get Noticed Online With Ads on Bing® & Yahoo®. Get Started Now.Advertising.Microsoft.com

$50 Of Free Ads on Bing®

Bing® Online AdvertisingReach Millions of New Customers w/ Targeted Ads Bing® & Yahoo®.Advertising.Microsoft.com

Incentive in descriptionAdvertising.Microsoft.com

Online AdvertisingGet Noticed Online With Ads on Bing® & Yahoo®. Get Started Now.Advertising.Microsoft.com

2.63%

Control

@PurnaVirji | #eMetrics

Turning Brainstorming into a Science

@PurnaVirji | #eMetrics

@PurnaVirji | #eMetrics

1. Build the foundation

Need: Voice of the Customer

@PurnaVirji | #eMetrics

Focus Tactics Messaging

Value Prop QualityLow priceSelection

High Quality, Durable, Best SellingLow Price Guarantee, Over 5,000 items, Huge Selection

Anxiety CredibilityNo hidden feesTime limitHighlight loss vs. gain

Since 1984, As Seen on TV, No Booking Fees, One-time Ends by Date, Limited TimeMissing Out, Don’t, Why

Friction Quick turnaroundReturn policyEase of use

Ships Within 1 Day, Free returns, 30 day returnsWithin Minutes, Quick & Easy

Incentive DiscountFreebieFree shipping

Up to 50% off, Save Extra 25%Free WhitepaperFree Shipping, Free Overnight

@PurnaVirji | #eMetrics

2. Go Crazy

Step Away from the Excel!

@PurnaVirji | #eMetrics

3. Create final ads

Only work to refine at the end.

@PurnaVirji | #eMetrics

Vuoi provare?

@PurnaVirji | #eMetrics

@PurnaVirji | #eMetrics

http://aka.ms/BingACWorkbook

@PurnaVirji | #eMetrics

@PurnaVirji | #eMetrics

#BingAdsConnect | #AskBingAds

È facile?

@PurnaVirji | #eMetrics

@PurnaVirji | #eMetrics

Mille Grazie!@PurnaVirji

@PurnaVirji | #eMetrics

@PurnaVirji | #eMetrics

© 2016 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.

The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation.

Because Microsoft must respond to changing market conditions, it should not be interpreted as a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the dateof this presentation.

Microsoft MAKES NO WARRANTIES–EXPRESS, IMPLIED, OR STATUTORY–REGARDING THEI NFORMATION IN THIS PRESENTATION.