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#SMX #32A @PurnaVirji By Purna Virji, Senior Training Manager, Microsoft The Evolution of Voice Search

The Evolution of Voice Search By Purna Virji

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Page 1: The Evolution of Voice Search By Purna Virji

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By Purna Virji, Senior Training Manager, Microsoft

The Evolution of

Voice Search

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WRITER SPEAKER

All of the job titles

SENIOR PPC TRAINING MANAGER

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We’ll cover:

1.  Why?

2.  What?

3.  How?

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The growth of Voice Search

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By 2020, 50% of search will

come from voice.

comScore

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When are we using it?

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When are we using it?

§  Typing challenges

§  Quick answers

§  Otherwise occupied

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110–15038-40

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Okay Purna, what do I need to do?

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1. Rethink intent

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AnswerThePublic.com

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•  Contact info

•  Reviews

•  Articles/content

•  Events

•  All the things.

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2. Rethink actions

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Bring on the reinforcements

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Helpful extensions

Call Now

Act now

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of smartphone searchers have used a store locator or location extension to help them find and visit a local store1

One tap to maps and directions

76%

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Where people look. Where the clicks go.

With extensions Without extensions

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Make your descriptions werk! Text Slide with Solid Blue Banner:

ThisblanklayoutoffersyouflexibilitytoinsertyourownstandardslidesabovetheSMXfooterYOUMUSTUSETHISFOOTERATMINIMUMONALMOSTALLOFYOURSLIDES.Ifascreenshotoverlapsthefooteronoccasion,that’sfine–butdoyourbesttocropappropriately.Ifexplicitfontsareimportant,youmayprovideapdftotheeventorganizerstomaintainlook&feelduringlivepresentationandintheversionsmxwilluploadtoslideshare.DELETETHISSLIDEIFYOUDONOTUSE.

Actions while shopping

90% of retail shoppers use smartphones in stores.

77% of searches mentioning “coupon” are initiated on a smartphone or tablet.

Source: Hitwise Source: Marketing Land

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Think visual

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3. Rethink local-mobile

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southwest airlines expedia united airlines american airlines delta air lines

southwest airlines expedia united airlines delta air lines american airlines travelocity tripadvisor groupon jetblue us airways priceline spirit airlines orbitz allegiant air cheap flights frontier airlines vrbo alaska airlines enterprise car rental southwest

Bing internal data

southwest airlines expedia united airlines american airlines delta air lines

southwest airlines expedia united airlines delta air lines american airlines

Virtually identical travel queries on PC/Tablet as people research, plan and book travel

PC vs. Tablet Travel Searches

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PC vs. Mobile Travel Searches

Bing internal data

southwest airlines expedia united airlines american airlines delta air lines

southwest airlines expedia united airlines american airlines delta air lines

new york ny southwest airlines los angeles ca groupon united airlines expedia american airlines delta air lines washington dc enterprise car rental orlando fl san diego ca san antonio tx london england san francisco ca taxi services travelocity hotels us airways jetblue

new york ny

los angeles ca

washington dc enterprise car rental orlando fl san diego ca san antonio tx london england san francisco ca taxi services

More likely to be

searching for in-destination/ local activities, transportation

options

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3X

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Local inventory Text Slide with Solid Blue Banner:

ThisblanklayoutoffersyouflexibilitytoinsertyourownstandardslidesabovetheSMXfooterYOUMUSTUSETHISFOOTERATMINIMUMONALMOSTALLOFYOURSLIDES.Ifascreenshotoverlapsthefooteronoccasion,that’sfine–butdoyourbesttocropappropriately.Ifexplicitfontsareimportant,youmayprovideapdftotheeventorganizerstomaintainlook&feelduringlivepresentationandintheversionsmxwilluploadtoslideshare.DELETETHISSLIDEIFYOUDONOTUSE.

https://support.google.com/merchants/answer/3057972?hl=en

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Pretty do-able right?

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What can we expect from voice search?

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•  Where can I go for $300?

•  When will Flight XYZ land?

•  Good hotels in Barcelona?

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We need

Got it.

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Cortana, please just know everything

Location

Manner of Travel

Time of Day

Weather

Preferences

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We’re being eased into this

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The time to adapt for voice search is right now. @purnavirji

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Voice Search Checklist

Analyze Search Terms Report to check for question/long-tail phrases

Start to think about intent and actions in response to Voice Search

Re-visit your keyword, creating and targeting strategy.

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Use your voice. Let’s chat @PurnaVirji

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Thank you!

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© 2016 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation.

Because Microsoft must respond to changing market conditions, it should not be interpreted as a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. Microsoft MAKES NO WARRANTIES–EXPRESS, IMPLIED, OR STATUTORY– REGARDING THEI NFORMATION IN THIS PRESENTATION.

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