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FSU Member Services

1300 366 378

April NewsletteroftheFinanceSectorUnionofAustralia,NSW/ACTBranch

bitesExtra relief at NAB

Get the most from your membership...Groceries/Petrol|Leisure|Dining|DiscountShopping|Legal|Financial|CareersCentre|Travel

Authorised by Julia Angrisano, Acting Secretary, NSW/ACT Branch

StaffatWestpacKogarahbranchledbyFSUWorkplaceRepMarciaByrneshaveovercometheir“privatelittlehell”andwonagainst“awful”workplacebullying.

Staffattheworkplacewerethreatenedwithinstantdismissalforthemosttrivialmattersorthingssuchasnotbalancingbyacertaintime.Staffwerealsoinstructedtodothingstheyknewwereagainstbankproceduresoitcouldbeusedagainstthemtothreatentheiremploymentatalaterdate.

Aswell,staffweretakenasidealmostonadailybasisintooneononemeetingswheretheywerethreatenedandintimidated.

Theconstantbullyingandharassment leftstaffat thebranch feelingfearfulandintimidatedasFSURepMarciaByrnesdescribes:

“Thebehaviourofthepersoninquestionwasquiteawful”,saidMarcia.

“Thefearandintimidationtacticswereoverthetopandfornoapparentreason.Mostofushadouremploymentthreatenedatsomepointoranother”,shesaid.

“Somestaffwerehavingpanicattacksandnotabletoentertheworkplacebecauseofthefearofwhatthedaywouldhold”.

“WeallforaperiodoftimeweregoingthroughourownprivatelittlehellanditwasatthatpointIdecidedsomethinghadtobedone”,saidMarcia.

Marcia suggested everyonemeet out ofworking hours to comparenotesanddiscussthesituationasitwasquiteimpossibletotalkintheworkplace.

“Weallgottogetherontheweekendanddiscussedthesituationandmadeaveryconsciousdecisiontoallsticktogether,supportoneanotherandenlistthehelpofourUniontoprotectourselves”,saidMarcia.

“Oncewe contactedFSU, an organiserwas sent to ourworkplaceimmediatelywhogaveusadviceonthespotaboutwhattodoandhowtodocumenteverythingthathadbeenhappeningtous”.

“Wedid that together and sent it to theUnionofficeandFSULeadOrganiserJoanneCopperapproachedtheAreaManageronourbehalf”,shesaid.

“Ameetingthentookplacebetweeneveryoneatthebranchasagroup,theAreaManager,FSUandHRwhereaninvestigationfollowed”.

“To the bank’s credit they acted swiftly to resolve the issues to thesatisfactionofall staffand thepersonconcerned isno longer in theworkplace”,saidMarcia.

Ifyou’reexperiencinganythingsimilartowhatMarciaandthestaffatherworkplacedid,contactFSUimmediatelyanddiscussyoursituation.Byworkingtogether,bullyingandharassmentcanbeovercome.

FSUStaff stick together and win against bullying

FSURepMarciaByrneswithFSUmemberSharynMagner

FSU Contact Details

NSW/ACT Executive

Ph. 1300 366 378 Fax. (02) 9320 0099 Email:nswact@fsunion.org.au Web: www.fsunion.org.au

The NSW/ACT Executive is made up of finance industry workers and is thegoverning body of FSU in NSW & the ACT.

MultipleEmployersMemberCouncilAmy PatrkMembersEquityPh.0282960321

CommonwealthBankMemberCouncilLouise ArnfieldCBAWestGosfordPh.0243245484

WestpacMemberCouncilCarolyn BlackburnWBC60MartinPlacePh.0282544744

NABMemberCouncilDale MillsNABLakeHavenPh.0243933429

MidSizedBanksMemberCouncilGreg OwensSt.GeorgeKogarahPh.0299523331

ReserveBankMemberCouncilMarc BamptonReserveBankPh.0295518963

ANZMemberCouncil&NSW/ACTPresidentJoy BucklandANZLearningServicesAustraliaPh.0466151870

InsuranceMemberCouncilKim BryantIAGWollongong0242224649

FSUNSW/ACTBranchSecretaryGeoff DerrickPh.1300366378

Julia Angrisano, Acting Secretary NSW/ACT BranchbitesFSU Secretary’s Report

LastmonthwecelebratedInternationalWomen’sDayandalthoughitwasatimetorememberthegreatworkdonebyandforwomeninaddressingthegenderpaygap,thereisstillalongwaytogo.IheardSharronBurrowontheradiosayingthatoveralifetime,amanonaveragecanexpecttoearn$1milliondollarsmorethanhis‘sister’doingthesamejob.Thisisastartlingfigure.Italsoillustratesoneoftheproblemswiththisissue,that40yearssinceitbecameillegaltopaymenandwomendifferentratesofpayfordoingthesameworkorworkofthesamevaluethatthegenderpaygapstillexistsin2010.

SharronBurrow’sfigurewasbasedontheaverageAustralianindustrypaygapof17%;inthefinancesectorthegapismuchwiderat28%.

Sowhyisitmuchworseinfinance?Whydowomenonaverageearnjust72%ofmen’searning?Therearesome factorswhicharepeculiar to thefinanceindustry.Theseinclude:

• Marketandperformancebasedpay,

• Womenandmeninjobswhicharevalueddifferently,forexamplemaledominatedsalesjobsearnhigherbonusesthanfemaledominatedservicesjobs,

• Farmorewomenthanmenworkpart-timeorreturnto‘familyfriendly’butlowerpaid,parttimeroleswhenreturningtoworkfrommaternityleave,

• Alargeamountofunpaidovertimeisworkedinunderstaffedretailbank-ing–anareawhichisdominatedbywomen.

Equal Pay AllianceThenewlyformedEqualPayAlliancerepresents150Australianorganisationsincludingbusinesses,unionsandcommunitygroups,whohavejoinedtogethertopursuepracticalactiontoensurewomen’sworkisproperlyvaluedandthattheinequityisbroughttoanend.

FSUworkplace representatives, LouiseArnfield (FSUCBAMemberCouncilPresident),MichelleMunnandMaureenWeeks(CPSCreditUnion)allattended

thelaunchoftheEqualPayAllianceinCanberraon11March.LouiseArnfieldwas able to discuss issues faced bywomen in the finance industry duringmeetingssheattendedwithSenatorJacintaCollinswhohasresponsibilityforWork,FamilyandPayEquityandMPSharronJacksonwhochairedtheHouseofRepresentatives Inquiry intoGenderPayEquity.This inquiryhasmadeanumberofrecommendationssuchastheestablishmentofaPayEquityUnitinFairWorkAustraliawhichwouldhaveasignificantimpactinthefinancesector.

FormoreinformationontheEqualPayAllianceorhowyoucangetinvolvedinourcampaignforequalpaygotowww.http://www.fsunion.org.au/Campaigns/Workplace-Campaigns/Pay-Equity/Equal-Pay.aspx

Pay Equity – closing the gap by valuing women’s skills.

LouiseArnfield(FSUCBAMemberCouncilPresident)andMichelleMunn(FSUWorkplaceRep-CPSCreditUnion)

April sees extra relief staff at NABReliefnumbersinNAB’sretailbankwillincreaseby36%afterconstantpressureandcollectiveactionbyNABFSUmembers.

StaffingwasoneofthemajorissuesthebankfailedtoaddressinnegotiationsforanewCollectiveAgreementduring2009thatsawthestaffballotsplitalmost50/50,forcingthebanktoreviewitsposition.

FollowingareviewandnewdiscussionswithFSU,NABcommittedtosignificantlyincreasethenumberofreliefdayseachyear.

Thisnumberwillincreasetheaveragereliefallocationperfulltimeequivalentemployeeinthenetworkbyanadditionaleightdays.ThiswillaccountfortheaveragenumberofRDOsandpersonalleavedaysperpersonperyear.

NABhasestablishedateamtoimplementtheincreasetoreliefnumbersandFSUwillmeetregularlywiththisteamtomonitorprogress.

However,asAileenGallagherfromtheFSUNABMemberCouncilsays,it’sveryimportantforNABstafftomonitorthesituationintheirownworkplacethemselvesandreportproblemstoFSU.

“ThroughouractionswegotNABtolistentoourconcernsandwonextrareliefstaffbutnowisn’tthetimetotakeoureyeofftheball”,saidAileen.

“Asimplementationofthenewreliefmodeltakesplace,itisuptousonthefrontlinetomonitorthesituationandmakesurethatwhathasbeenpromisedisbeingdeliveredandworkswithinourworkplaces”,shesaid.

“Ifyouthinkit’snotgoingwell,orarehavingproblemswithrelieforthenewmodel,makesureyouraiseyourconcernsimmediatelyviayourlocalworkplacereporcontacttheFSUMemberRightsCentreon1300366378”,saidAileen.

NewsbitesFSU

FSU Active:For the period 1 Jan - 31 March$1,412,416recoveredonbehalfofFSUmembers5225callstotheNSWOffice596newcasesopenedonbehalfofmembers619casesresolvedforFSUmembers706workplacevisitsbyOrganisers

FSUNABMemberCouncilRepAileenGallagher

$1995.86 recovered in overtimeCBACastleTowersShoppingCentrebranchstaffhavebeensuccessfulinrecov-ering$1995.86owedtothemafternotbeingproperlypaidforworkingovertime.

Staffatthebranchwereoftendirectedbytheirmanagertostaybackandworkwithoutanymentionofbeingpaid.Whilethestaffagreenoonemindsworkingbackoccasionally,doingitallthetimewithoutbeingpaidisn’ton.

Theamountofunpaidworkpeopleinthebranchweredoingbecamedifficultforpeopletocontinuewith.

Someofthestaffhavesmallkidsandstayingbackalmosteverydaywasreallyhard,particularlywhenpeoplejustwantedtogethometotheirfamilies.

ThingstookaturnforthebetterwhenFSUOrganiserJenniferButschekvisitedthebranch.

ThestaffapproachedJenniferasagrouptotalkabouttheproblemswithworkingextrahoursandnotbeingpaid.

FSUthencompletedatimeandwagesinspectionatthebranchandsubmittedthatclaimtothebankwhichwasapproved.

Withstaffhavingtheiroutstandingovertimepaidandnolongerrequiredtosaybackonaregularbasis,FSUworkplaceRepAlkaSinghhasonemessageforanyotherstaffwhofindthemselvesinasimilarposition.

“Goaheadandraisetheissues”,shesaid.

“Iknowsometimesitcanbeabitscarytoraisethingsbutgoaheadanddoitandremember,ourUnionistheretohelpandyouwon’tknowwhatcanbeachieveduntilyouhaveago”,saidAlka.

FSUWorkplaceRepAlkaSingh(l)withFSUMemberNimishaMankad(r)

TwoFSUteamswilltakepartinthisyear’sMother’sDayClassicandwe’dloveasmanyFSUmembersaspossibletojoinus!TheMother’sDayClassicisagreatfundaythatraisesfundsforaveryworthycause,theNationalBreastCancerFoundationresearchprograms.Youcanregisteronlineand joinoneof theFSUteamsatParramattaortheDomainatwww.mothersdayclassic.com.au/register-onlineLookfortheFSUonthedayandwe’llseeyouonSunday9May!

Training the key for PeterAttendingFSURepstraininghasprovedinvalu-ableforCBAFSURepPeterLazellinhisroleasFSURepatCBA’sOlympicParksiteandhe’sencouragingotherstostepupandcompletethetrainingaswell.

“IthinklikealotofpeopleIcouldseetheneedforsomeonetotakeontheroleofFSURepatmyworkplacebutIwasreallyunsureofhowtogoaboutitandwhatwasinvolved”,saidPeter.

“The training providedmewith not only theknowledgeand resources I needed, butmostimportantly the confidence to go forward andtakeontherole.It’salsogoodtoknowIhavethebackingandsupportofourUnionifIneedit”,hesaid.

“KnowingI’vecompletedthetrainingstaffnowcometomewithquestionsorconcernsaboutworkplacemattersandIthinkmanagementalsoappreciatesomeoneknowledgeablefieldingthosequeriesandgivingcorrectadvicewhichisreallysatisfying”,hesaid.

ThetraininghasalsoledPeterintootherrepresentativerolesandhenowsitsontheNationalOccupationalHealthandSafetyCommitteeasastaffrepresentativeandisalsothefloorwardenforhisfloor.PeterisalsoamemberoftheCBAFSUMemberCouncilinNSW.

“Ifyou’rethinkingaboutsteppinguptobecomeaworkplacerepandcompletethetraining,orjustwanttoknowmore,I’dhighlyrecommendyoucontactourUnionandtalktooneofthestaffaboutattendingatrainingcourseorjustgoaheadandfillouttheregistrationform”,saidPeter.

CoursesareruneachmonthintheUnionofficeandFSUwillapplyforpaidtrainingleaveforyoutoattend.Datesfortheremainderof2010areavailableontheregistrationflyerincludedwiththehardcopyofFSUBitesoronecanbedownloadedonlineathttp://www.fsunion.org.au/Upload/workplace%20representatives/2010/reps%20training%20flyer%202010_nswact1.pdf

NewsbitesFSU

That’s hard to wear

Members at a particular bankbrancharebeingforcedtoweara“negativitybracelet”.Evidentlystaffmustwearthisbraceletasaformofpublicshameiftheyareseenasnotperforminguptostandard!

No need to get stressed!

Atabranchwhereunderstaffingisamajorissue,thestaffwerediscussinghowstresscanbeafactoratworkandcanalsoaffectthe customer experiencewhen theman-ager stopped the discussion point blankandsaidthathedidn’twanttohearaboutstress.Themanagerwent on to say thatstressdidn’treallyexist,exceptinpeople’sheads!FSUBitessuggests thatmanagerfamiliarise themselveswith the countlessmedicalstudiesdoneovertheyearsaboutthephysicalandmentaleffectsofstress.

Satisfied?Anemployerwhoputoutastaffsatisfactionsurveydecidedthebestwaytogetstafftofillinthesurveywastoputonanicelunchandgeteveryonetofilloutthesurveystogether,despitethefactthesurveysaresupposedtobeanonymousandindividual.Wethinkat leastmanagementwere satisfiedwiththeresults!

Networking?Amember from an insurance companywhowasdoinga lotofovertimewas toldthatitdidn’tactuallycountasovertimeandwouldn’tbepaidbecauseitwasreallyjust‘afterhoursnetworking’.

bitesFSU

Gossip!

Make this Mother’s Day a Classic!

In1998agroupofwomeninthe superannuation industrystarted the first twoMother’sDayClassiceventsinSydneyandMelbournebysettingupa fun run andwalk to raisemoney for National BreastCancer Foundation researchprograms.

Frommodest beginnings theMother’s Day Classic hasgrown intoAustralia’s largestcharity event, with a record80,000 people taking partin 2009. From families andfriends,schoolsanduniversitygroupstheeventencouragesthewholecommunitytowalkorrunandtakestepstofindingacureforbreastcancer.

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