Communication Skill

Wel -ComeWel -ComeToToAllAll

Communication mean a sender transferring a message containing information to a receiver.

We can’t control people We can’t control people but we can manage our but we can manage our

response to themresponse to them

Essence of communication skill

सं�त जगतग�रु त�काराम महाराज सं�त जगतग�रु त�काराम महाराज

रा�मा�यण घडले |माहा�भा�रात घडले |त्य��ना� का�राण�भा�त |हा�त का� जका शब्द ||

म्हाण�ना शब्द जपा�वा� |शब्द पा�ज�वा� |शब्द पा�सा�वा� |बॊ लेण्य� आधी� ||

घ�सा�वा� शब्द |त�सा�वा� शब्द |त�ले�वा� शब्द |बॊ�लेण्य� पा�वा$ ||

शब्द हाचि& का�तरा |शब्द सा�ईद�रा� |बॊत�वात शब्द |श�स्त्रा�धी�रा ||

बॊ�ले�वा मा�जका |नामाका ,खमा�ग ,खमाका |ठे वा�वा भा�ना |दश ,का�ळ ,पा�त्रा�& || बॊ�ले�वा बॊरा |बॊ�ले�वा खरा |

का�ण�च्य�हा� माना�वारा |पा�ड� नाय &रा || का�ण�&हा� वामा0 |व्यं�ग आणिण बिंबॊ4ग |

ज�तपा�त धीमा0 |का�ढू�& नाय || थो�डक्य�त सामाजण |थो�डक्य�त सामाज�वाण |

मा�द्देसा�द बॊ�लेण |हिहा सा�वा�द काले� || शब्द��माध्य झळका�वा� |ज्ञा�ना ,कामा0 ,भाक्ती> |

स्वा�ना�भावा�त�ना जन्मा�वा� |प्रत्यका शब्द || शब्द�� मा�ळ द�गले |शब्द�� मा�ळ मा�गले |

शब्द��& हा ज�गले |ज�गAत रा�हा�वा || ज�भावारा� त�बॊ� |सावा�0सा�खद�त� |

पा�ण� ,वा�ण� ,ना�ण� |ना�सा� नाका� ||

Communications

With our SelfWith others

20%80%

CYCLE CYCLE

THOUGHTS

HABBITS

NATURE

WORDS ACTIONS

ROLL PLAYROLL PLAY

FAM

ILY

FRIEND

BOSS

SOCIALCOLL

EAGUE

We Communicate viaWe Communicate via

Word = 7 % Tone = 38%Body language = 55 %

““D” GradeD” Grade

D evoted to SubjectD enoted to ContainsD ecorated by Proverbs ,QuotesD eveloped the Skill D aring to Speak

55 WWivesives & & 1 1 HHusbandusband rule rule

W hy to talkW hen to talkW here to talkW hich [ subject] to talkW hom to talkHow to talk

Perfect Communication

Eye contact +

Pauses 

" मा� त�झ� नावारा�, त� मा�झ� बॊ�यका� आपाण चिसानामा�ले� ज�ऊ.“.

"मा�, त�झ� नावारा�, त�, मा�झ� बॊ�यका� आपाण चिसानामा�ले� ज�ऊ. 

PausesPauses

Tone Tone

I --WANT TO SPEAK WITH YOU.I -WANT-- TO SPEAK WITH YOU.I WANT -TO SPEAK-- WITH YOU.I WANT TO SPEAK -WITH --YOU.I WANT TO SPEAK WITH -YOU.--

TouchTouch

ZoneZone

The Intimate zone 45 cm

personal 45 – 120 cm

Social Zone 120 – 360 cm

Public Zone 360 & 750 cm more

Communication skill in Organization As a Team

•Responsible Synchronization of individual unit to keep the progress in

the right direction .

Always try to “Express”

Never try to “Impress”

ConflictConflict

Conflict

Disagreement through which the parties involved identify a “threat” to their needs, interests or concerns.

Five methods to handle conflict:

Running away Being cooperative to the other party Defeating the other party Winning a little/ losing a little Co-operating

CommunicationCommunication

Speaking◦Know what you want to say◦Control Fear◦Stop Talking and Listen◦Think before you talk◦Believe in your message◦Repeat Major Points◦Find Out what your Listener wants

Conscious Mind Speak with Conscious Mind Speak with WordsWords

Body Language Speaks

About subconscious status of mind

Sad Sad

Worried but still hopesWorried but still hopes

happyyyyyyyyhappyyyyyyyy

Try to recollectTry to recollect

Restless with WorriesRestless with Worries

I am openI am open

Thinking seriously Thinking seriously

Looking worried Looking worried

Confident GentlemanConfident Gentleman

Come on, I am confidentCome on, I am confident

Relaxed - want more relaxRelaxed - want more relax

Chalo start ones again [ Refresh]Chalo start ones again [ Refresh]

Not in good mental shapeNot in good mental shape

Thanks

Rajendra Bhide