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STAKEHOLDERS & PROJECT SUCCESS
Project ManagementAndy West
www.ilxgroup.com
S T A K E H O L D E R S & P R O J E C T S U C C E S S W E B I N A R
Introduction
Andy West
An experienced and professional Project and Change Management Skills Trainer with experience across a range of market sectors.
Involved in a number of projects covering the design and implementation of business systems and training solutions within a number of organisations.
S T A K E H O L D E R S & P R O J E C T S U C C E S S W E B I N A R
Purpose of this webinar
• To consider the reasons for project failure and the importance of stakeholders to project success.
• To suggest some reasons for the lack of engagement and to suggest strategies to improve success.
S T A K E H O L D E R S & P R O J E C T S U C C E S S W E B I N A R
What is a project?
Unique process, consisting of a set of coordinated and controlled activities with start and finish dates, undertaken to achieve an objective conforming to specific requirements, including constraints of time, cost and resources. BS6079
A project is a temporary organisation that is created for the purpose of delivering one or more business products according to an agreed Business Case.
PRINCE2® is a registered trade mark of Axelos Limited
S T A K E H O L D E R S & P R O J E C T S U C C E S S W E B I N A R
Project Failure?
How do you know when – and why – a project has failed?
A project is considered a failure when it has not delivered what was required, in line with expectations. Therefore, in order to succeed, a project must deliver to cost, to quality, and on time; and it must deliver the benefits presented in the business case.
S T A K E H O L D E R S & P R O J E C T S U C C E S S W E B I N A R
Projects & Change
CHANGE HAPPENS WHEN:Capability + Willingness + Ability
OutputStakeholder
Stakeholder
S T A K E H O L D E R S & P R O J E C T S U C C E S S W E B I N A R
Project failure – Top 10 reasons
1. Poor planning and/or inadequate process2. Inefficient way to document and track progress3. Poor leadership at any level4. Failure to set expectations and manage them5. Inadequately-trained project managers6. Inaccurate cost estimation7. Lack of communication at any level8. Culture or ethical misalignment9. Competing priorities10. Disregard of project warning signs
S T A K E H O L D E R S & P R O J E C T S U C C E S S W E B I N A R
Importance of Communication
FIVE SUCCESS FACTORS FOR PROJECTS
Project Mission Clear goals &
objectives
Client ConsultationAgree everything before you start
Top Management Support
Don’t proceed without it!
PersonnelA competent,
motivated team
Schedule & Plans Good clear plans
S T A K E H O L D E R S & P R O J E C T S U C C E S S W E B I N A R
Stakeholder Engagement
• Stakeholder engagement is pivotal to the whole process of effective change
• The ability to engage with people, and to engage with them often, is correlated with more effective change
• People engagement is the ‘pull’ competence through which much else is contextualised and framed in change management leadership.
S T A K E H O L D E R S & P R O J E C T S U C C E S S W E B I N A R
So why don’t we?
NOT ENOUGH
TIME
NOT ENOUGHMONEY
NOT ENOUGH
SKILL
IT’S ONLY A LITTLE CHANGE
S T A K E H O L D E R S & P R O J E C T S U C C E S S W E B I N A R
Cost of Non-Compliance & Compliance
Failure
Appraisal
Prevention
S T A K E H O L D E R S & P R O J E C T S U C C E S S W E B I N A R
Communication Planning
Strategy Plan Action Measure
Sets out overall
objectives, audiences,
key messages and
approaches
Sets out how to implement the strategy: who
will deliver what, when how and to
whom
Carry out activities
according to the
planned schedule
Evaluate effectiveness
of communication
efforts throughout
S T A K E H O L D E R S & P R O J E C T S U C C E S S W E B I N A R
Communication
“the transfer of information”
“to succeed in conveying information
or evoking understanding”
S T A K E H O L D E R S & P R O J E C T S U C C E S S W E B I N A R
A final thought ….
All projects are about change and change always includes people.
There is no such thing as a technology project.
S T A K E H O L D E R S & P R O J E C T S U C C E S S W E B I N A R
Courses available at ILX Group
MSPChange
ManagementAPM Project Management Qualification
Stakeholder Engagement
S T A K E H O L D E R S & P R O J E C T S U C C E S S W E B I N A R 16
Enjoyed this presentation?
Find out more visi t ing our website www.i lxgroup.com, giving us a cal l on
+44 (0) 1270 611 600 or send an emai l to
Individuals enquir ies nadia.yahia@ilxgroup.comCorporate enquir ies ben.green@i lxgroup.com
Further your knowledge by finding out more PRINCE2 Agile from Andy West, an experienced and
professional Project Management Skills Trainer
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