Project management - Stakeholders and project success - Overcoming project failure with stakeholder management

STAKEHOLDERS & PROJECT SUCCESS

Project ManagementAndy West

www.ilxgroup.com

S T A K E H O L D E R S & P R O J E C T S U C C E S S W E B I N A R

Introduction

Andy West

An experienced and professional Project and Change Management Skills Trainer with experience across a range of market sectors.

Involved in a number of projects covering the design and implementation of business systems and training solutions within a number of organisations.


Purpose of this webinar

• To consider the reasons for project failure and the importance of stakeholders to project success.

• To suggest some reasons for the lack of engagement and to suggest strategies to improve success.


What is a project?

Unique process, consisting of a set of coordinated and controlled activities with start and finish dates, undertaken to achieve an objective conforming to specific requirements, including constraints of time, cost and resources. BS6079

A project is a temporary organisation that is created for the purpose of delivering one or more business products according to an agreed Business Case.

PRINCE2® is a registered trade mark of Axelos Limited


Project Failure?

How do you know when – and why – a project has failed?

A project is considered a failure when it has not delivered what was required, in line with expectations. Therefore, in order to succeed, a project must deliver to cost, to quality, and on time; and it must deliver the benefits presented in the business case.


Projects & Change

CHANGE HAPPENS WHEN:Capability + Willingness + Ability

OutputStakeholder

Stakeholder


Project failure – Top 10 reasons

1. Poor planning and/or inadequate process2. Inefficient way to document and track progress3. Poor leadership at any level4. Failure to set expectations and manage them5. Inadequately-trained project managers6. Inaccurate cost estimation7. Lack of communication at any level8. Culture or ethical misalignment9. Competing priorities10. Disregard of project warning signs


Importance of Communication

FIVE SUCCESS FACTORS FOR PROJECTS

Project Mission Clear goals &

objectives

Client ConsultationAgree everything before you start

Top Management Support

Don’t proceed without it!

PersonnelA competent,

motivated team

Schedule & Plans Good clear plans


Stakeholder Engagement

• Stakeholder engagement is pivotal to the whole process of effective change

• The ability to engage with people, and to engage with them often, is correlated with more effective change

• People engagement is the ‘pull’ competence through which much else is contextualised and framed in change management leadership.


So why don’t we?

NOT ENOUGH

TIME

NOT ENOUGHMONEY

NOT ENOUGH

SKILL

IT’S ONLY A LITTLE CHANGE


Cost of Non-Compliance & Compliance

Failure

Appraisal

Prevention


Communication Planning

Strategy Plan Action Measure

Sets out overall

objectives, audiences,

key messages and

approaches

Sets out how to implement the strategy: who

will deliver what, when how and to

whom

Carry out activities

according to the

planned schedule

Evaluate effectiveness

of communication

efforts throughout


Communication

“the transfer of information”

“to succeed in conveying information

or evoking understanding”


A final thought ….

All projects are about change and change always includes people.

There is no such thing as a technology project.


Courses available at ILX Group

MSPChange

ManagementAPM Project Management Qualification

Stakeholder Engagement

S T A K E H O L D E R S & P R O J E C T S U C C E S S W E B I N A R 16

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Further your knowledge by finding out more PRINCE2 Agile from Andy West, an experienced and

professional Project Management Skills Trainer

http://www.ilxgroup.com/

mailto:[email protected]

mailto:[email protected]

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