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Travel Twitter Reach travel enthusiasts in a live, public, conversational & distributed way. Together, we can reach the consumers you care about the most. @adsolver | Sept, 2014

#eTAS14 Presentation - Sonal Patel of Twitter

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#eTAS14 Presentation - Sonal Patel of Twitter

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  • 1. TravelTwitterReach travel enthusiasts in a live, public,conversational & distributed way. Together,we can reach the consumers you care aboutthe most.@adsolver | Sept, 2014

2. #REAL-TIME 3. Travel Enthusiasts areACTIVELY ENGAGING ONTWITTER4 in 10Twitter users follow travel brandsTRAVEL ENTHUSIASTS ARE ACTIVE ON TWITTER63% use Twitter at least once a day74% Have retweeted a brand42%Have made a purchase because of Twitter34%Tweet about purchases they have madeTRAVEL ENTHUSIASTS ENGAGE WITH BRANDS ON TWITTER63% Follow brands to learn about new products55%Enter competitions or promotions61%Follow brands to get discounts or couponsSource: Twitter/DB5, User Profile Study, 2013 4. BY THE END OF THISTALK, THERE WILL HAVEBEEN 3,000+ TWEETSABOUT Vacation 5. EVERY SECONDSOMEONE TWEETSABOUT THEIRHOTEL 6. EVERY 2 SECONDSSOMEONE TWEETSABOUT THEIRFLIGHT 7. Alex J @ajosSo ready to go on vacation. Now Ijust need to book my hotel!#beachtimeMarriott Hotels @MarriottA broad variety of hotels with evenbroader locations; Room offers &deals, follow @MarriottPromoted by Marriott HotelsEvery Tweetoffers anopportunity 8. 5 Essentials 9. 1. KNOW YOUR AUDIENCE+Will I am NOT!...... 10. 1. KNOW YOUR AUDIENCE+Who am I!...... 11. Confidential 11Trusted by leading mobile publishers+ 12. The Traditional CRM Companies are evolving..1. KNOW YOUR AUDIENCESOURCE | Comscore+ORACLESALESFORCEADOBESAS 13. 1. KNOW YOUR AUDIENCE+Twitter has evolved.. 14. 1. KNOW YOUR AUDIENCE+Twitter has evolved.. 15. Confidential+#BetterTogetherMoPub + Twitter merges two complementary businesses 16. 1. KNOW YOUR AUDIENCE+#RealStory 17. 1. KNOW YOUR AUDIENCE+#POSSIBILITIES 18. 1. KNOW YOUR AUDIENCE+#LISTENTOYOURAUDIENCE 19. 2. BUILD A WIDER AUDIENCE+ 20. @Airbnb expands awareness of sublet programChallengePromote a new program of monthly sublets thatmeets the demand of customers seeking longer-termhousing solutions.SolutionUsed Promoted Tweets to build awareness, shareengagement ratea special discount offer and gain new customers.Results4%+engagement rateWe can extend the life of a Tweet with PromotedTweets in timelines, and because of that, we canextend the life of the product launch itself.Michael Schaecher,Marketing Manager, AirbnbTwitter Case Study | @AirbnbTweetsAirbnb @AirbnbSublets just got easier, and we'll pay $200 of yourrent every month! Learn more here:http://bit.ly/pql1ipPromoted by AirbnbAirbnb @AirbnbSublets made easy on Airbnb - for $200 off your renteach mo. for up to 6 mo. Use code SUBLETS till9/8(min 28 days) http://bit.ly/npGfaYPromoted by Airbnb 21. MSC Cruises engages Italian youth on TwitterChallengeReach an audience of 18-34 year olds, maximise engagementand get the target market to consider a cruise holiday whenplanning their next vacation420%follower increase infour months5.76%engagement rate(at peak)Twitter Case Study | @msc_crociereRead full story at business.twitter.com/success-stories/msc-cruisesSolutionUsed Promoted Accounts, Tweets and a Trend to sparkconversations around its brand new product: Nave dei Giovani(Youth Cruise)ResultsThanks to Twitter we could reach totally new audiences andget really close to young people. Even people who had neverbeen in a cruise joined the conversation, showing Twitterspower to influence travelers plans and boost word of mouth.Andrea GuanciMarketing Manager, MSC Cruises58%lower CPC thanother channelsTweetsMSC Crociere @MSC_CrociereScopri la #Navedeigiovani MSC su bit.ly/119nkJO Ogni notteuna festa, corsi dinglese e Ibiza e Palma da vivere al massimo!Promoted by MSC CrociereMSC Crociere @MSC_CrociereDiventa DJ, impara linglese e non dormire mai a bordo della#Navedeigiovani. Sette giorni di divertimento totale:bit.ly/119nkJOPromoted by MSC CrociereMSC Crociere @MSC_CrociereDi giorno in spiaggia, di notte in discoteca. Scopri cos'#navedeigiovani MSC Crociere:www.youtube.com/watch?v=52ISl6uAbLg Promoted by MSC Crociere 22. @statravelUS attracts new customers on TwitterChallengeBuild a marketing channel that would attract new customers.46%increase in new customer entriesTwitter Case Study | @statravelUSRead full story at business.twitter.com/success-stories/sta-travelSolutionPartnered with New Zealand Tourism to give away a trip to theRhythm and Vines festival in Gisborne, New Zealand. Thecompany added Promoted Tweets in timelines to target theirgiveaway to new followers similar to their existing followerbase.ResultsPromoting Tweets to users who are similar to our followersreached a qualified and untapped audience.Patrick EvansSocial Media Manager, STA TravelTweetsSTA Travel U.S. @statravelUSWin a trip to New Zealand for Rhythm and Vines Music Festivalwith Cut Copy, Grandmaster Flash and More CLICKhttp://sta.travel/mViE5CSTA Travel U.S. @statravelUSWin a trip to New Zealand for Rhythm and Vines Music Festivalwith Cut Copy, Grandmaster Flash and More CLICKhttp://sta.travel/mViE5CPromoted by STA Travel U.S.Promoted by STA Travel U.S. 23. 3. TWEET REGULARLY+ 24. Tweet in many ways 25. 3. TWEET REGULARLY(PROVIDE RESOURCE WHEN CONSIDERING) +Brian @brian_overson@RoyalCaribbean Trying to decide between Royal and Carnival. Mybrother and I are mid twenties. Activities for people our age on RCships?TweetsRoyal Caribbean @RoyalCaribbean@brian-overson Hi Brian, click here for a list of things you can tryonboard: bit.ly/z9mOOw. Were you looking at any particular ship?In reply to @brian-overson 26. SOURCE | Comscore3. TWEET REGULARLY(SOCIAL MEDIA IS VIRAL MAXIMISE ON IT) + 27. SOURCE | Comscore3. TWEET REGULARLY(WHEN THINGS DONT GO RIGHT,+ MAKE THEM FUN) 28. 4. ENGAGE YOUR FOLLOWERS- FIND THE CONVERSATION 29. @HIExpress provides product informationHoliday Inn Express uses rich media to showcase hotel amenities and drive considerationBy using captivating messaging alongside Direct Responsemessages, video assets and interesting #StaySmart facts,weve been able to drive new followers and create engagingconversation with new consumers via @HIExpress.Heather BalseySVP AmericasHoliday InnHoliday Inn Express @HIExpressNo beach required. Surf with free internet access inyour room! ihg.com/TVSurf #StaySmartpic.twitter.com/CooYYH7qFFPromoted by Holiday Inn ExpressJean Chow @jeanchowJust inhaled my first @AnnaBakes cake... so so sogoodMarketing Land @MarketinglandNew #Microsoft ads w @robschneider slams GoogleDocs, saying ts not worth the gamble. 30. BEST CAMPAIGNS ARE TO CREATE AMOVEMENT + 31. CREATE A MOVEMENT+ 32. SOURCE | ComscoreCREATE A MOVEMENT+ 33. Airbus @AirbusWe have take-off! Our new A350 XWB aircraft has just started itsfirst flight #A350FirstFlightSOURCE | Comscore@Airbus uses Twitter to share maiden flight in real timeChallengeDrive awareness and buzz around the launch of its new A350aircraft, while showcasing its commitment to innovation andexcellenceSolutionUsed Twitter to communicate the details of the A350 XWBsfirst flight to a global audience as it happened in real time.Used Promoted Tweets in timeline to drive targeted reach tothose most likely to be interested in its messageTwitter enabled us to provide excellent insights into our aircraftand its journey. For example, we tweeted live content from thecockpit radio, enabling Twitter users to hear the chief test pilotsviews. This kind of new and fresh content is great for our brand.Emma BoyaHead of Social Media, AirbusTwitter Case Study | @AirbusRead full story at business.twitter.com/success-stories/airbusResultsTrendedorganically 15x(#A350FirstFlight)10.6%engagement rateat peak+4Knew followers in onedayTweetsPromoted by AirbusAirbus @AirbusWatch our new A350 XWB aircraft carry out a flypast in Toulouseas part of its first flight #A350FirstFlight vine.co/v/blEDhtA7aIOPromoted by Airbus 34. 5. TRACK YOUR SUCCESS&+ LISTEN TO YOUR AUDIENCECampaign name 35. 5. TRACK YOUR SUCCESS&+ LISTEN TO YOUR AUDIENCE 36. @TwitterAds | ConfidentialTwitter brings you closer3636 37. Thank You!