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Business etiquette and hospitality in spain

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MEETING AND GREETING

ADDRESSING A PERSON

TWO SURNAME

1º1

MR OR MRS

“TÚ” instead “USTED” “USTED” instead “TÚ”

BODY LANGUAGE

few cm

IT’S COMMON TO SEE:

BEHAVIOUR AND MANNERS

When you’re considered a friend

TIME AND PUNCTUALITY

Open in the morning and reopen after lunch From 10 to 2 and 5 to 8 From 9 to 2 pm

SIESTA “PUNCTUALITY”

CONVERSATION

DRESSIn a business:

TIEJACKET

SU IT

SKIRT

HEELS

Parties and celebrations:Folkloric costumes:

BUSINESS MEALS

STUDENTS AND SCHOOL

PUBLIC HIGH SCHOOLS

PRIVATE HIGH SCHOOLS:

HELPFUL HINTS