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DRAGON INNOVATION, INC. WORKING WITH OVERSEAS CONTRACT MANUFACTURES MAY 19, 2014 LV HARDWARE STARTUPS MEETUP| LAS VEGAS SCOTT N. MILLER | CEO | @DRAGONINNOVATE | WWW.DRAGONINNOVATION.COM

Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

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In this presentation, Dragon Innovation will provide an overview to working with oversea contract manufacturers. This presentation was given at the Las Vegas Hardware Meetup in My 2014. Topics will include: - Dragon Innovation Introduction - Product Development: The Old Way & The New Way - Decide Where to Build - Request for Quote / Contract Manufacturer Selection - Schedule - The Road to Production - Quality Share the presentation here: http://bit.ly/Overseas-Contract-Manufacturers About Dragon Innovation Dragon Innovation works with entrepreneurs to launch hardware products and scale companies. Founded by a team of hardware experts, Dragon provides a clear path from prototype through production with unmatched manufacturing expertise and trusted connections. Dragon's client roster includes Coin, MakerBot, LIFX, Scout, Romotive, Sifteo, Orbotix, FormLabs and over 100 more companies paving the road for how new technology gets made. Connect with Dragon Innovation Website: http://www.dragoninnovation.com Blog: http://blog.dragoninnovation.com Twitter: http://twitter.com/dragoninnovate Slideshare: http://www.slideshare.net/dragoninnovation/

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Page 1: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

DRAGON INNOVATION, INC. !

WORKING WITH OVERSEAS CONTRACT MANUFACTURES

!MAY 19, 2014

LV HARDWARE STARTUPS MEETUP| LAS VEGAS !!!!!

SCOTT N. MILLER | CEO | @DRAGONINNOVATE | WWW.DRAGONINNOVATION.COM

Page 2: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

No Need To Take Notes

http://bit.ly/Overseas-Contract-Manufacturers

Page 3: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

MIT RoboTuna

3

Page 4: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

Disney Dino

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My Real Baby

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Product Development !

The Old Way

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Page 7: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

Build then Sell

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Page 8: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

Agenda

8

Arrgh!

Page 9: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

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Page 10: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

Agenda

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Page 11: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

HARDWARE IS EXPLODING

Unprecedented periods of growth come with lots of chaos.

Page 12: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

DRAGON INNOVATION HAS HELPED LAUNCH AND SCALE OVER 100 COMPANIES SINCE 2009

Page 13: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

HARDWARE INNOVATION NOW COMES FROM THE LITTLE GUY Prototyping has never been easier thanks to 3D printing, Arduino, the Maker Movement

(all of these guys are Dragon clients)

Page 14: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

Product Development !

The New Way

14

Page 15: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

CROWDFUNDING IS FUEL ON THE FIRE

•Raise capital upfront •Validate product / market fit •Create engaged & passionate community early •Get the attention of media and investors •Understand build volumes

New transactional model is perfect for hardware

Page 16: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

But the promise of the hardware revolution faces an existential

threat.

75% OF CROWDFUNDED HARDWARE PROJECTS

DELIVER LATE OR NOT AT ALL

!!

PROF. ETHAN MOLLICK, UNIVERSITY OF PENNSYLVANIA / WHARTON

Page 17: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

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•COGS & Tooling Estimation •DFMA •Funding Threshold Calculation •Production Strategy & Scheduling •Marketing Strategy •Connections

Page 18: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

STEP 1: DECIDE WHERE TO BUILD

Page 19: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

Examples to Talk Through

Page 20: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

China?

Page 21: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

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Yes! Manufacture in China If Your Product... Is COGS (Cost of Goods Sold) sensitive

Page 22: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

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Yes! Manufacture in China If Your Product... Requires higher production volumes (>10k units)

Page 23: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

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Yes! Manufacture in China If Your Product... Requires significant manual labor to manufacture and assemble

Page 24: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

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Yes! Manufacture in China If Your Product... Uses existing manufacturing technology (i.e. injection molding, etc)

http://berkeleysg.com

Page 25: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

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Yes! Manufacture in China If Your Product... Is tolerant of variations in supply chain and logistics

http://berkeleysg.comhttp://kilterpulse.com

Page 26: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

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Yes! Manufacture in China If Your Product... Can benefit from low cost Design for Manufacturing (DFM) Non-recurring Engineering (NRE)

http://berkeleysg.comhttp://kilterpulse.com

http://plasticstoday.com

Page 27: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

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Yes! Manufacture in China If Your Product... Has “physically” protectable IP

http://berkeleysg.comhttp://kilterpulse.com

Page 28: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

China Drawbacks for Manufacturing

Page 29: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

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China Drawback Significant Distance from USA

http://supplychaindigital.com

http://skeptically.orghttp://studentuniverse.com

Page 30: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

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China Drawback Significant Language Barrier

http://supplychaindigital.com

http://skeptically.orghttp://studentuniverse.com

http://asiasociety.org

Page 31: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

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China Wages Rising Wages

http://en.wikipedia.org

Page 32: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

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China Concern Rising Exchange Rate

http://en.wikipedia.org

Page 33: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

USA?

Page 34: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

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Yes! Manufacture in the US If Your Product... Requires low volumes

http://berkeleysg.comhttp://kilterpulse.com

http://www.theguardian.com

Page 35: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

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Yes! Manufacture in the US If Your Product... Can be manufactured and assembled through automation

http://berkeleysg.comhttp://kilterpulse.com

Page 36: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

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Yes! Manufacture in the US If Your Product... Is sensitive to shipping time and expense

http://berkeleysg.comhttp://kilterpulse.com

Page 37: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

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Yes! Manufacture in the US If Your Product... Has difficult-to-protect IP

http://berkeleysg.comhttp://kilterpulse.com

http://www.independent.co.uk

Page 38: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

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Yes! Manufacture in the US If Your Product... Requires non-standard capital equipment

http://scientificmachining.com

Page 39: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

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Yes! Manufacture in the US If Your Product... Is part of a government contract

http://en.wikipedia.org

Page 40: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

STEP 2: REQUEST FOR QUOTE / CM SELECTION*

!

!

!*THE MOST IMPORTANT MANUFACTURING DECISION YOU’LL MAKE

Page 41: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

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Overview of the CM Selection Process

http://en.wikipedia.org

1. Talk with trusted network connections who have manufacturing experience. 2. Create a differentiated list of 5 - 10 CMs. 3. Down select to 3 - 5 factories based on your product category (why?) 4. Create a Request for Quote (RFQ) Package. 5. Visit! 6. Analyze Results. 7. Negotiate Big Items. 8. Talk with the CM’s customers. 9. Select the winner, and leave the others on good terms.

Page 42: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

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RFQ Package

http://en.wikipedia.org

•Company Overview -Team overview -Funding -Product -What’s done -What needs to be done -Factory Criteria

•BOM -Canonical format (A2A) in Excel -Transparent and Formula Driven -Separate Std, Special and Consigned Margins/Markups -Include all costs to Ex-Factory -Fill in the blanks

•Schedule -Gantt chart (Cloud) -Fill in the blanks

Page 43: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

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Factory Visit Checklist

http://en.wikipedia.org

Do you like the team? Are they experienced and friendly? Do they have the right manufacturing capabilities? Does your intended volume match their volume capabilities? Are they financially stable? Do they have enough working capital to get going? Do they have favorable payment terms? Are they transparent in their costing? Do they take IP seriously? Did they show you something they shouldn’t have? Are they ethical in their treatment of their workers and otherwise? Do you have access to upper management? Are they excited about working on your product?

Page 44: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

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CM Comparison (A2A Decision Matrix)

http://en.wikipedia.org

•Total Material Costs •Labor •Margins/Markup (Std, Special, Consigned) •Pareto of Top 5 Most Expensive Components •Fixed Costs (tooling, fixtures, NRE) •Schedule •Fit Criteria

Page 45: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

POP QUIZ

• Question: What is the biggest challenge in manufacturing ?

Page 46: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

Hint

Page 47: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

POP QUIZ

• Question: What is the biggest challenge in manufacturing?

• Answer: Communication! • You cannot design in a vacuum (even if you design

vacuums). Strong communication and teamwork skills are critical to success. Engineering is team sport. It’s all about the people. “Us” and “Them” won’t work.

Page 48: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

Communication At Work

Bi-Directional Knowledge Flow

Product Designed In U.S.A. Database Sent To Cm Tooling Manufactured

Parts Molded Product Assembled Final Inspection & Shipping

Page 49: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

Manufacturing Management Triangle

Quality

Cost

Schedule

Page 50: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

Cost of Goods Sold

(COGS)

• Direct costs for goods produced. • Does NOT include Tooling. • Actual price depends on where a

company takes ownership: - Ex-Factory (XF) - FOB (add overland transport to

XF) - Landed (add shipping to FOB) - Inventory (add warehousing)

• Price will vary by date depending on running changes, transportation costs, currency exchange, commodity costs, etc.

Page 51: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

Very Simple Retail Costing Model

$

Sell-Through Price (Retail Price)

Sell-In Price (Wholesale Price)

COGS

Retailer Gross Profit

Company Gross Profit

COGS

Page 52: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

COGS YOUR DESIGN

• Material and Component Selection

• Fabrication Method • Manufacturing Efficiency

(First Time Yield, machine tonnage, assembly labor, number of operations, etc.)

• Quality Requirements (driven by requirements / Voice of Customer)

• Packout (replaceable vs. rechargeable batteries; packaging; spares, etc.)

MANUFACTURING PARTNER • BOM Transparency • Profit Margin • Labor Rate • Currency • Geographic Location

(shipping, tariffs, etc.) • Capability (in-house vs.

outsourced) • Supply Chain (Purchasing

Power, volume (piggy back), Consigned vs Purchased, etc).

Page 53: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

Controlling Costs

1.Deconstruct  the  BOM.  2.Separate  special  components.  3.Transparency  4.Compare  to  standards.  5.NegoAate  Inclusions

Page 54: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

Additional COGS Strategies

Cost

•Bill  of  Material  Transparency:    Require  factories  to  provide  an  item  by  item  costed  BOM.    No  mysteries  or  hidden  formulas.  

•Calculate  labor  rates.    Pop  Quiz  –  How???  

•Build  a  “Standard  Cost”  database.    Price  out  cost  reducJons.  

•If  Jme  permits,  develop  relaJonships  with  mulJple  vendors  to  avoid  single  source  suppliers.    Leverage  is  a  beauJful  word.  

•When  manufacturing  in  volume  for  a  CE  product,  it  is  criJcal  to  understand  and  control  COGS.    Focus  here!    Because  of  the  volume,  every  penny  counts  ($10k  @  1M  units)

Page 55: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

1

19

34

14

11

1328

20

221721

36

30

37

10

24

1812 23

5

25

2915

166

897

2

35

34

13

26

33

31

ITEM NO. PART NUMBER DESCRIPTION QTY.

1 100132 Heatsink, Aavid 60520 12 PCB 1

100104 Circuit board blank 1 100015 LED, Luxeon LXHL-LW6C 1

3 GATE 1 100110 Film Gate 1 100011 Backgate 1 100024 Film Spacer 1

4 Bottom 1 100144 Bottom Plate 1 100029 Leaf Spring 2

5 Knobreel 2 100106 Cover Bush 1 100151 Dowel .125 dia 2.000 long 1 100009 Driver 1 100153 Gripring .125 dia 1 100149 Knob bush 1 100007 Clutch, one-way, Torrington RC-02 1 100152 Washer, ss .125 id, McMaster 98019A310 1 100017 Knob, plastic McMaster 7354K15 1 100045 Felt washer 1

6 Reel 27 condentube 1

100031 Condenser lens, small Fisher Price 1 100105 Condenser Tube 1 100154 O-ring Buna -120 1 100035 Retaining ring, internal 1.062 dia 1 100031b Condenser lens, large, Fisher-Price 2

8 100162 Spacer, condenser lens, short 19 100136 Spacer, condenser lens, long 1

10 100163 Spacer, projector, short 111 FHMS Phillips M4x20 812 PHMS Phillips M4x8 613 PHMS Phillips M4x6 514 PHMS Phillips M5x16 815 FHMS Phillips M4x12 616 PHMS Phillips M4x12 117 PHMS M4x8 618 100150 Endplate, Right 119 100160 Endplate, Left 120 100100 Front Plate 121 100138 Projector Lens Housing 122 100148 End Spacer 223 100145 Top Plate 124 100158 Window Edmund R39-773 125 100146 Handle 126 100161 M5 Acorn Nut 127 100147 Half Bridge 128 100012 Focus Screw McMaster 92558A170 129 100143 Spacer, .25 dia, .19 long 430 100156 Spacer, projector, long 131 FHMS Phillips M4x8 232 100150 Washer, Nylon, MSC 05401757 133 100159 Detent 134 100101 Bumper, rubber McMaster 9540K35 835 100039 Switch, SPST rocker Carlingswitch 136 100155 Projector lens, concave 137 100157 Projector lens, plano 1

D

C

B

AA

B

C

D

12345678

8 7 6 5 4 3 2 1

APPLICATION

DIMENSIONS ARE IN MILLIMETERSTOLERANCES: 0,1MM ANGULAR: 0 30'

MATERIAL

FINISH

DRAWN

APPROVED

DATENAME

TITLE:

SIZE

BDWG. NO. REV

SCALE 2:5

UNLESS OTHERWISE SPECIFIED:

KINKAJOU DELTA100141

DO NOT SCALE DRAWING

REMOVE ALL BURRS AND SHARP EDGES

allen 21july04

Anatomy of a BOM• Plastic • Purchased Parts • Electrical Components • Consigned Components • Deco • Packaging • Assembly Labor • CM Profit, Overhead and Scrap • Overland Transportation

Page 56: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

• Does it matter that it is a gear???

• Components (3) 1.Material Cost = Part Weight * Resin Cost 2.Machine Overhead: = Hourly Cost * Cycle Time (sec) / (3,600 sec / hr) 3.Factory Mark-up, Scrap and Overhead (%)

• Total Part Cost: = (Material Cost + Overhead Cost) * (1+Factory M/U)

How to Calculate Plastic

Page 57: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

HK Resin Prices (USD/Ton)

Reference: http://www.nhh.com.hk/eng/trading/price_trend.asp (you will need to create a login)

Page 58: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

Item Cost (USD)

280 Ton / hr $15.48

220 Ton / hr $10.96

180 Ton / hr $8.38

140 Ton / hr $7.09

100 Ton / hr $5.80

80 Ton / hr $5.16

Example PRC

Page 59: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

How to Calculate EE Costs

• Cost = Component * Usage • Separate high cost components over a certain

threshold. Apply a lower mark-up. • Apply Factory M/U

Page 60: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

Typical PRC CM Margins (Profit, Scrap, Overhead)

PCBA 6–8%

Toys 12%

Consumer 15%

Medical >40%

Page 61: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

Other BOM Costs

• Deco (Tampo, Paint, etc.) • Labor (PRC $2 – 6 / hr) • Packaging (Gift + Master)

Page 62: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

Schedule

Page 63: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

Schedule

•Many  consumer  products  are  driven  by  the  Christmas  (which  has  a  fixed  date).  Plan  conJngency  in  your  schedule.    Things  never  go  according  to  plan.  

Have  an  onsite  presence.  Track  schedule  carefully  and  take  correcJve  acJons  early.  Avoid:    “There  is  never  Jme  to  do  it  right  the  first  Jme,  but  there  is  always  Jme  to  do  it  again.  ”

Page 64: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

The Road to Production

Page 65: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

Detailed Milestones‣Hand  Over  /  Kick-­‐Off  

Form  CM  Team  Contact  Lists  /  Roles  and  ResponsibiliJes  

ME  and  EE  File  transfer  Works  Like  /  Looks  Like  Samples  CM  trip  to  the  US  if  possible  (access  to  models  and  team,  relaJonship  building).  

Factory  Input  Components  

Engineering  Quality  ProducJon  Planning  (interface  with  Sales)  

Sourcing  /  MA  /  CosJng  LogisJcs  Process  /  Procedure  Financial  (modeling  and  payments)  

Pre-­‐ProducJon  Milestones  Tool  Release  

Tool  Start  (TS)  First  Shots  (FS)  Engineering  Pilot  1  (EP1)  EP2  EP3  Final  Engineering  Pilot  (FEP)  ProducJon  Pilot  (PP)  

ProducJon  ProducJon  Start  (PS)  Ramp  

Engineering  Change  NoJce  (ECN)  Sustaining  (Quality  Up  /  Cost  Down)  Sunset

Page 66: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

Quality

Page 67: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

Quality•DefiniJons:  

•Quality  =  Customer  SaJsfacJon  =  Performance  –  ExpectaJons  •“Fitness  for  Use”  Incoming  Quality  Control:    Use  good  ingredients.  Build  and  test  along  the  way.    Use  sub-­‐components.  StaJsJcal  Process  Control  (SPC)  /  Yield.    Find  out  now,  not  later.  Sample  TesJng:    Temp/Humidity;  TransportaJon;  Drop;  T/T;  Small  Parts;  Heavy  Metals;  

Compliance;  FuncJonal;  Life.    How  do  tests  match  reality?    ISTA-­‐3A.  Final  InspecJon  /  Acceptable  Quality  Levels  (AQL)  Walk  the  line.    Get  your  hands  dirty.  It  is  much  easier  (and  less  expensive)  to  make  changes  before  ProducJon  Start.  What  happens  if  something  fails?  Will  make  or  break  a  product  …  and  a  Company!  Quality  is  rarely  considered  in  the  engineering  phase  by  startups  due  to  schedule,  cost  and  

technical  pressures.  Watch  out  for  the  Unknown  Unknowns.  Strong  indicator  of  long  term  success,  etc.  Can  you  answer  the  quesAon  “How  do  you  know  the  product  is  good”?

Page 68: Working with Oversea Contract Manufacturers - Las Vegas Hardware Meetup - May 19, 2014

Recommended Reading

"Factory Girls", Leslie Chang:  W.S.J. Reporter Who Lived In China Interviewing Migrant Factory Workers In The Pearl River Delta.  Great Insight Into The Workforce.

"Poorly Made In China", Paul Midler:  Light, Humorous,

"Mr. China", Tim Clissold:  Older Humorous Memoir Of One Of The First Westerners