Web Content Management and IBM Connections

felix.binsack@timetoact.de, phone: +49 221 97343 0 Im Mediapark 2, 50670 Cologne, Germany www.timetoact.de

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User Generated Content & Social Software Outpace Managed Content & Web CMS

0%

25%

50%

75%

100%

1997 2002 2007 2012

Managed Content / Web CMS User Generated Content / Social Software

Information in Corporate Intranets

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Social Software outpaces Managed Content in Web CMS, however… ! there will always be a need for a classic Intranet homepage

with Management / Communications driven content ! Social Software will never be able to replace/substitute a

classic Intranet homepage

because…

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Web Content Management and Social Software are very different creatures!

Web Content Management ! Top Down / 1:n Communication

! Approved Content / Directives

! Communication of (Management) Ideas and Opinions

! Important Information stays on Top

! Pixel Perfect Layout

! Dedicated Authors / Webmasters with Intense Training

! Set as default Homepage by Policy

! "Management’s Intranet"

 

Social Software ! Bottom Up / n:n Communication

! Unofficial Content

! Formation of Ideas and Opinions

! Popular Information stays on Top

! Form Follows Function

! Everyone is an Author with no / little Training

! Set as default Homepage by Employee

! "Employee’s Intranet"

 

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CMS Vendor Approach: Add some Feedback Features

Web Content Management  

Social Software

STOP No User

Generated Content !

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Social Software  

IBM Connections 4.X Approach

Document Management

Custom Apps (iWidget / Open Social Gaget)  

STOP Web Content Management

not integrated !

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Portal  

IBM Portal Approach…

Web Content Management  

Social Software

Document Management

Custom Apps (JSR 168 / 286 & more)  

Requires Budget !

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Introducing Custom Homepage & Web Content Management Extension for IBM Connections

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Social Software  

TIMETOACT Custom Homepage & Web Content Management for IBM Connections

Document Management

Custom Apps (iWidget / Open Social Gadget)  

Web Content Management

Truly Integrated

User Experience

!

NEW

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IBM Connections

TIMETOACT Custom Homepage & Web Content Management

Blogs WiKis Events Files Media Book- marks

Access Management, Approval, etc.

Content Storage, Search, etc.

Utilize IBM Connections

Comments, Discussion, Recommendations, etc.

…

News-over-views

Top-News

Event-over-views

Links Navi-gation

Clipp-ings

…

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TIMETOACT Custom Homepage & Web Content Management Extension ! Integrates Web Content Management into IBM Connections

! Creates a truly integrated Intranet User Experience

! Utilizes IBM Connections for Web Content Management

! Eliminates the need for an external Web CMS not for all, but for many companies

! Makes Web Content Management as simple as using IBM Connections (i.e. management compatible) ! Can be customized by IT or Internal Communications ! Can be maintained by Internal Communications

or Management directly

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Sample Custom Homepage & Web Content Management Screenshots (Beta, Release 02.2013)

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Sample Custom Page Screenshots ! Adds a new Homepage /

many new Pages to IBM Connections

! Looks like a classic Web Content Management based Homepage

! Contains Content Navigation, Widgets and Gadgets

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Sample Custom Page Upper half of the screenshot

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Sample Custom Page Lower half of the screenshot

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Sample Custom Homepage Integration Original IBM Connections Menu:

NEW IBM Connections Menu:

1. Insert new menu item for classic Intranet Homepage

2. Rename the Connections Homepage to whatever you call Connections internally 3. Give your integrated

Intranet a name that

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Sample Custom Homepage Widgets (Beta, Release 02.2013)

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Content Navigation

! Makes important content always easily available ! Multi Level Content Navigation ! Draws Content from Community WiKi

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Corporate News Widget

! 1 – 4 News Channels

! n News per Channel

! News draw Content from Community Blogs

! Reuses first Picture in Blog Entry

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Top News Widget

! 1 Top News ! Large Picture ! Top News draws

Content from Community Blog

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Content displayed as a Layer

! Displays Content in Layer as Embedded Experience (User stays on Custom Page, no need to switch back & forth)

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Events Widget

! Events draw Content from Community Events

! List View / Calendar View Toggle

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Quicklinks Widget

! 1 – 4 Link Lists ! n Links per List ! Quicklinks draw Content

from Community Bookmarks

! Sorts Links alphabetically

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Google Gadgets

! Thousands of Google Gadgets are available

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Clipping / iFrame Widget

! iFrame draws Content from external Website

! Foreign content can be reformatted with own CSS (planned for Q2 2013)

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Static Content Widget

! Display any content at a prominent position in the custom page

! Draws Content from Community WiKi

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Multiple Custom Pages

! Install multiple custom pages for different ! Divisions ! Languages ! Purposes ! etc.

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Integrate any 3rd Party Widgets / Gadgets

! Group Calendars ! ProjExec Project Management ! JIRA+ Enterprise Activity ! Confluence WiKi, SocialText ! Attendance Widget ! Vantage Policy Control ! …. ! Gamification / User Recognition ! … ! IBM Collaboration Solution Catalog ! OpenNTF

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Customization the Custom Page ! Add new

Gadgets with a click

! Move Gadgets with Drag & Drop

! Modify Gadget in top right corner

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Future Ideas & Plans

! Personalization ! Personalize Custom Page Content according to Profile Properties

! Location specific news / events ! Business Unit specific news / events

! Custom Page for Mobile Apps (iOS, Android) ! Custom Page for Communities

The internal development name of the custom page is XCC, which stands for “Any Custom Content Extension”. Integrating any custom content is our medium term vision. E.g. we want to integrate search results from external search engines like TRex

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Custom Page / Web CMS Extension Architecture

! Runs as an application on the Connections server

! Is easy to install ! Layout can be

customized with HTML/CSS upload

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Key Findings: IBM Connections & Web Content Management ! Many Customers have basic Web Content Management

requirements ! No requirement for pixel perfect layout ! No dedicated internal Communication Department

! Many Customers love IBM Connections and would like to use it as their Intranet Page ! Have a truly integrated Intranet that combines social with manged ! Use rich collaboration features to (selectively) engage employees in

discussions

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TIMETOACT Custom Page & Web CMS Extension… allows customers to

! use IBM Connections as their default intranet homepage ! use IBM Connections as their Intranet CMS ! increases the benefit and value of their IBM Connections investment

utilizes IBM Connections for

! simple content creation and storage thru blogs, bookmarks, events, WiKis ! Access management, content approval ! comments, discussion, recommendations etc.

does not require

! Training for authors, content masters etc.

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Content Management & Custom Page

! Typical CMS requirements from internal communications departments ! Default homepage for all users ! Conventional multi level navigation thru content hierarchies ! News must stay on top - as long as internal communications pleases

(i.e. news may not moved down as in the activity stream thru other posts) ! News overviews should be illustrated with pictures from the news ! Position any content according to its importance ! Publish Link lists prominently ! Simple Content creation, simple customization

! All typical requirements call be fulfilled with a IBM Connections and the TIMETOACT Custom Page & Web CMS extension

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IBM Connections 4.X Functionality

Portal

Collaboration

Social Software

Content Management

! Content Management ! Approval Cycle ! Check In / Out ! Version Management ! Navigation

! Portal ! Gadgets ! Widgets ! SSO / OAuth ! Portlets (JSR168, 286)

! Collaboration (90%) ! Social Software (100%)

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IBM Connections 4.X Functionality with Custom Page / Web CMS Extentions

! Classic Intranet homepage with custom design and managed / controlled content, including ! Multilevel Content

Navigation ! News Overviews ! Top News ! Static Content ! Syndicated Content ! Link Lists ! …

Portal

Collaboration

Social Software

Content Management

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IBM Connections 4.X Functionality with Custom Page & EPHOX EditLive!

! EPHOX EditLive! improves Rich Text editing in IBM Connections, including templates & much more..

Portal

Collaboration

Social Software

Content Management

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About TIMETOACT GROUP

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Success with IBM Connections TIMETOACT provides many Asstes & Services for IBM Connections

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Social Software (Web 2.0)

TIMETOACT GROUP Services

! Analysis ! Consulting ! Information Architecture ! Product Selection ! Branding & Skinning ! User Centered

& Visual Design ! Development ! Mobile Apps ! Assests &

Best Practices ! Support

Collaboration (Team Enablement)

Portal (Content Portal, Integration Portal)

Content Management (Document Management, Web Content Management)

Search & Web Analysis

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TIMETOACT has long Experience with Web Content Management ! Maintains its own Domino

based Web Content Management System ‘TIMETOWEB’

! Hundreds of Intranet projects, working with internal communications

! Hundreds of Internet projects, working with marketing department

! Lots of Extranet projects working with line of business an IT

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Thank you more information: http://timetoact.de/xcc Connect 2013 Pedestal #C37 Felix Binsack, Felix.Binsack@TIMETOACT.DE, Tel.: +49 221 97343 10 TIMETOACT GROUP, Im Mediapark 2, 50670 Cologne, Germany, WWW.TIMETOACT.DE