The Three Faces of Governance

John Mancini ���President, AIIM

Information The World’s new currency

Massive Disrupters - Consumerization - Mobile and Cloud - Changing Nature of Work

Managing the opportunities and risks of information and content explosion is this decade’s key business challenge

The guide for Information professionals through the disruption

1. Context

Is/Current Will Be/Future

IT focused on cost reduction. IT focused on value creation.

Senior Execs tech oblivious. Senior Execs tech aware.

Complexity guarantees security. Simplicity guarantees security.

Mobile & social differentiators. Mobile & social are features.

Systems bought with CAPEX. Systems bought with OPEX.

Pure tech skills = value. Tech skills in context = value.

A Migration is in Motion…

1.  Context 2.  Reality

Progress toward the “Paperless Office” is slow. For 42% of organizations, the volume of paper records is still increasing. Source: AIIM Industry Watch

Senior management is hiding from the risks. 31% of respondents report that poor electronic records-keeping is causing problems with regulators and auditors. 14% are incurring fines or bad publicity. Source: AIIM Industry Watch

Something has to be done about content accumulation. For 29% the response to the information deluge is “buy more discs.” Source: AIIM Industry Watch

The content may be electronic but the e-discovery mechanisms are still manual. 53% are still reliant on manual processes for e-discovery searches across file shares, email and physical records. Source: AIIM Industry Watch

IT is losing its ability to transform business. For a third of organizations, 90% of IT spend adds no new value. Source: AIIM Industry Watch

Survey by HBR, Economist, CEB, Intel, TNS Global

“Almost half of CEOs rate their CIOs negatively in terms of

understanding the business and understanding how to apply IT in

new ways to the business.”

“Almost half of CEOs feel IT should be a commodity service

purchased as needed.”

“Only a quarter of executives feel their CIO is performing

above his or her peers.”

“57% of the executives expect their IT function to

change significantly over the next three years, and 12%

predict a complete overhaul of IT.”

1.  Context 2.  Reality 3.  Opportunity

It’s good for you. It’s the right thing to do.

It will keep you out of jail. You should do it.

Redefining Governance -- RISK

Redefining Governance -- COST

Redefining Governance -- VALUE

Thank you!

John Mancini ���President, AIIM

@jmancini77���johnmancini@AIIM.org���DigitalLandfill.org AIIMConference.com