http://www.thewelcomeapp.com/

http://www.thewelcomeapp.com/

Are your front-line staff juggling too many calls, emails, texts and paper work?

http://www.thewelcomeapp.com/

Are the compendium binders in your rental units out of date, ugly and frustrating to keep current?

http://www.thewelcomeapp.com/

Smartphones, explosive growth…

It is safe to assume that

at least one, if not all of

the guests, in a unit will

have a smartphone.

http://www.thewelcomeapp.com/

44% of smartphone users sleep next to their phone! Can‟t miss out on the Facebook post or friend‟s texts….

• Hands down the most effective way to

• Stay connected to todays “wired” traveler

http://www.thewelcomeapp.com/

Enter the Welcome App…

• Increase Customer Satisfaction

• Greatly reduce information requests for local informaton

• Eliminate expensive in-room binders

• Provide information in real-time for guests

• All the information for your guests at their fingertips

• Showcase partners: excursions, restaurants, etc.

• Communicate directly via push notifications

• Let guests access information when they want it

• Turn-by-turn visual mapping to units, restaurants, etc.

http://www.thewelcomeapp.com/

App Interface

• Guests emailed to download app

• Reminders 7 days prior to stay

• If app is not downloaded, reminders 2 days prior to stay, or during stay

• Unit details pulled from PMS

http://www.thewelcomeapp.com/

Process1-Guest makes

reservation

2-Welcome

App Emails

guest with

Download and

PIN

information

3-Guest Downloads

app from App Store

[Apple or Google]

4-Guest installs

Branded App and

invites their fellow

travelers to do the

same…

http://www.thewelcomeapp.com/

Messages „Push Notifications‟

Push Notifications for:

• Download App prior to

stay

• Welcome Messages

• Mid-stay „All OK?‟

• Checkout Reminders

• Make New Reservation

• Ongoing Marketing

http://www.thewelcomeapp.com/

Unit Details

http://www.thewelcomeapp.com/

Attractions

http://www.thewelcomeapp.com/

Information about the reservation.

http://www.thewelcomeapp.com/

Events

Mapping and GPS

Directions available to:

• Rental Units

• Attractions

• Restaurants and Bars

• Events

• Activities

http://www.thewelcomeapp.com/

Other Guests…

http://www.thewelcomeapp.com/

Full-Screen IPad Integration-Vertical/Horizontal

http://www.thewelcomeapp.com/

IPad Screens…

http://www.thewelcomeapp.com/

Social Media Integration and Sharing

http://www.thewelcomeapp.com/

• Administration screen

• Login from any device

• Software As a Service

• No Software

installation

• Easy unit, event and

attraction setup tools

• Entirely web based

• Interfaces directly

with your PMS

Software

http://www.thewelcomeapp.com/

http://www.thewelcomeapp.com/

http://www.thewelcomeapp.com/

http://www.thewelcomeapp.com/

http://www.thewelcomeapp.com/

http://www.thewelcomeapp.com/

http://www.thewelcomeapp.com/

http://www.thewelcomeapp.com/

http://www.thewelcomeapp.com/

http://www.thewelcomeapp.com/

http://www.thewelcomeapp.com/

http://www.thewelcomeapp.com/

Summary, why use the Welcome App?

• Game Changer for Guest Service

• Save time and money eliminating binders and reduce phone calls

• Provide information at Guest‟s Fingertips

• Differentiate yourself, appeal to younger travelers

• Most cost effective Guest Experience App available

• Express Setup, App can be ready in a few weeks

• Branded to your business with Logos and Colors

http://www.thewelcomeapp.com/

Thank You!

http://www.thewelcomeapp.com/