3,200 customers (60,000 users)

150 countries

3 languages

1 billion sq ft of function space

600,000 events created

63 million attendees impacted

Disclaimer: Thought-provoking

Slides Ahead!

The industry processes we know today will be obliterated.

Coordinating event logistics will be automated.

Event apps will no longer exists.

There will be no cash at events.

Group business will be booked mostly online.

Hotel sales people will become meeting consultants.

1990s 2010s 2030s

Events will have a portion of their attendance be virtual.

Events will be crowdfunded.

Content will be crowdsourced.

Our industry will be embrace transparency.

Hotels will do mostly group business.

Everything planners need will be available on-demand.

Attendees will discover events and sessions that are right for them.

Networks at hotels and events will be a target for hackers.

Rooms will be setup automatically with robots.

Attendees will meet the right people and no business cards will be exchanged.

Technology will an integrated part of the convention service team’s offerings.