Presented by

Tim Myers @t1m0th1

Tim.Myers@slicedbread.co.uk 07712 482874

Mashup Apps with K2 and SharePoint What, Why and How?

CERTIFIED and ACCREDITEDrecognised for excellence

OUR APPROACH … user centred design and agile

+ + à  Understand the problem domain à  Build out a shared understanding goals à  Deep understanding of the user base à  Definition of key tasks and behaviours à  What does “great experience means - UX

à  Rapid prioritisation of requirements and removal of process impediments

à  Product backlog is open to change à  Early and continuous visibility of progress à  Project accounting practises are applied à  Modified version of SCRUM

à  Provides insight into users goals products à  User feedback is gathered early and often, using

prototypes of wide- ranging fidelity à  Emphasizes consistency, clarity, navigability, find-ability,

and most of all, simplicity à  Design for the users within the context of business

goals

=

User Centered Design Agile Robust Governance

SUCCESSFUL PROJECTS

bring the right information to the right people at the right time

The Informed Decision

identity | privacy | managing connections | seamless | delightful | complete experiences

FUNDAMENTALS

sounds great how do I build these?

Our Dynamic, User Centered Design considers an individual user’s procedures, goals and behaviours in relation to the objectives that the system is designed to support §  Improve user productivity §  Drive collaboration §  Increase partner satisfaction §  ‘Push’ tailored information §  Decrease training time §  Reduce resource burden

Understand Your Users

Who are your users? How do they work? What do

they want to know? What do they want to do? What

are your ambitions of them?

Understand Your Business

Understand your business. How does this project support your business

drivers?

Assist Your Users

Ensuring users engage with your site to fulfil their objectives and have a compelling experience

which makes them want to return.

Engage Your Users

More than just making the pages pretty, we create

graphical language to allow users to be guided through with common actions and visual signposting. We call

this visual ergonomics

USER CENTRIC DESIGN

HOW DO WE DO THAT? ITS ALL ABOUT THE UX…

CUSTOMERS

SUCCESS METRICS

PERSONAS

USER JOURNIES TASK MODELS

BRANDS

BUSINESS

VISION

RESEARCH Contextual / Behavioural

INSIGHT Interpret /

Understand

UX Vision

CONCEPT Ideate / Iterate

DESIGN The Experience

PROTOTYPE REFINE IDEAS

MONITOR

DETAILED DESIGN

SHIP IT

CODE TEMPLATES

VALIDATE

SKETCHES

EXPLORE OPTIONS

SHARED UNDERSTANDING What is the problem?

–  Problem Domain

How do you want people to interact with it? –  Goals, Behaviours, Events

Why will your product matter? –  Success Metrics

What is the purpose of your product? –  Business Goals –  User Goals Who will use it?

–  Users

A BALANCED APPROACH TO SOLVING THE RIGHT PROBLEM…

•  Desirability – User driven. It’s the “what we want.”

•  Feasibility – Technology driven. Can this be done?

•  Viability – Business driven. Should this be done?

Viability

Desirability

Feasibility

MISSION CRITICAL SHAREPOINT

WHAT IS A BUSINESS CRITICAL APPLICATION?

Connected Systems Connect line-of-business applications into the collaboration platform everyone uses, so people can find the information they need.

Informed Decisions Make better decisions based on relevant and timely information while ensuring compliance around core business processes.

Realised Value Boost return on investment through faster time-to-market, process efficiencies, reduced risk and lower IT total cost of ownership.

@Risk Self Serve 125,000 Users

Smart Forms

Workflow

Qorus Docs

Business Intelligence

MVC Web Application

BEHOLD, THE MASHUP!

•  SharePoint is the solution hub –  It’s the glue which keeps the app together – Provides core services – Identity, Search, Document Storage

•  User maintainable forms technology

•  Manage business Micro Processes

•  Flexible to adapt to an ever evolving landscape

•  Key engine to driving productivity

•  Integrated document generation within SharePoint

•  User editable templates – rich toolbox functionality available directly from within Microsoft Word

•  Business rules can be embedded in Qorus templates

•  Templates stored in SharePoint Document libraries

a business critical mashup using SharePoint and K2

demonstration

APPS APPROACH

Successful employee engagement solutions provide highly tuned productivity tools for workers. Quickly optimising and adapt processes to meet changing business needs...

DATA FORMS PROCESS

+ + = APPS FORMS

MOBILITY

REPORTS PORTALS

WORKFLOW DOCUMENTS

6 3 2 6

9 3 1

7 9

1

Manage

WE’VE GOT AN APP FOR THAT!

Empower business users with the tools to control and automate their business processes

Make organisations services easy to consume… and manage

Provide a cost effective platform for rapid technology enabled process improvement

Change process rapidly

Reduce organisational frustration

Improve staff productivity

Make processes measurable

RECENT EXAMPLES Facilities

News

Rated Content

Events

Policies & Procedures

New Hire

Vacancies

Appraisals

Pay Day

Maintenance

Canteen

Meeting Rooms

Hospitality

Holiday Booking

Corporate

Surveys

KPI

Travel Booking

Purchase Request

IT

Help Desk

Password Reset

Equipment

People Search

Org Browser

Glossary

Innovation & Collaboration

Ideas

Ask the expert

Teams

Forums

Absence Request

Notice Board

Projects H&S Incident

Image Banks

Shift Swop

Awards

Blog from the top

eLearning

Birthdays

Have your say

Report Request

Library HR

USER DRIVEN DEVELOPMENT

•  Gifts and Hospitality •  Social Connectivity

– Car Sharing Forums •  What’s in the canteen? •  Unlocking data discovery – hidden insights

– Broken the barriers down – not simply servicing data requests