VoIP Mashups

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VoIP Mashups. Michael Stanford – Wirevolution May 17, 2007. Agenda. Abstract: - PowerPoint PPT Presentation

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  • VoIP MashupsMichael Stanford WirevolutionMay 17, 2007

  • AgendaAbstract:The Web 2.0 concept is attractive to technophiles and promises to power some useful applications. VoIP is similarly blogobuzzed, but further up the mass adoption curve. It seems natural to combine the two. Skype and AOL have both delivered mashable VoIP APIs, as have several smaller companies. What mashups are out now, and what is the potential?What is a mashup?How does VoIP fit in?State of the marketHow to do a VoIP mashup

  • Web 2.0 Definitionhttp://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html

  • What is a mashup?Wikipedia: A mashup is a website or application that combines content from more than one source into an integrated experience.Most of them are customized Google Maps, like Housingmaps.com combines Craiglist and Google mapsZiprealty.com combines MLS and Microsoft MapsGmap-pedometer.com

  • How does VoIP fit in?What are the voice services that could be invoked from a Web 2.0 application?Telephone call voice chat between two peopleProtocol: Skype, CCXMLExample service: Skype, JaJahConference call same servicesIVR - using the phone as a browserProtocol: VoiceXMLExample service: TellmeVoicemail delivering a voice message Example: FishLign click to dial

  • Is it Hype?Google search for VoIP mashupFebruary 8th 2007: 1.5 million hitsApril 23rd 2007: 3.7 million hitsProgrammableWeb.comTotal mashups logged April 18, 2007: 1,822Mashups tagged Voice: 2Skype call transferBabelfish translation of SMSTotal APIs logged: 417APIs tagged Telephone: 4Mashups using Gmaps API: 915Mashups using Skype API: 13

  • Mashable Telephony APIsListed on Programmable WebSkype, GIPS, Jaduka, AIM Phoneline, Cdyne Notify, BT Web21CNot listedVoxeo, Sylantro, Angel, Lignup, JaJah, TellMe, PhoneGnomeMany more APIs for SMS and IM

  • Contest resultseTel telephony mashup contest:21 entriesWinner was the After Hours Doctors OfficeMicrosoft Connected Services Sandbox115 registered services700 participantsCosponsored by BT service provider orientedCurrent winner is Deepak Sharmas Collaborative Logistics mashup

  • Fishlign screenshot

  • After Hours Doctors OfficeMr. Kraus feels sick, calls Dr. McCarthyAfter hours - no ones there.Decision to make - emergency room? Tomorrow?Application takes voice mail messageForwards into pool of Amazon Turk NursesSMS messages increase reaction time for small serviceImmediately responds to patient - constant feedbackTurk Nurse determines urgencyListens to the message, summarizes and forwardsApplication gives direction to patientRoutine? A message from nurse reassuring patientUrgent? A call from the Doctor, right away Benefits?Faster, cheaper with a higher quality of careTellMe Studio hosted VoiceXML for IVRAmazon Mechanical Turk StrikeIron SMS messagingCould be emailStrikeIron SMS messagingCould be JaJah or Jaduka

  • Thomas Howes descriptionMashup written specifically for the ContestGoalsShow you the money Explore the use of Amazon Turks in Telephony MashupsDemonstrate the effects of modern Web technologies in telephony applicationsResourcesMe, 40 hours and a PowerMac G5 ServerTellMe Studio - Voice XML hostingStrike-Iron - SMS MessagingAmazon Web Services - Amazon Mechanical TurksWeb Hosting Provider - PHP and Ruby on RailsSource and commentary available at thomashowe.com

  • API Protocols and Styles

  • Mashup Tools Ecosystem

  • Getting Startedhttp://www.programmableweb.com/howtoPresentation: http://tinyurl.com/2ekoe2, audio: http://tinyurl.com/2yjbvcWeb 2.0: http://tinyurl.com/743r5

  • Thank you