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Udayan Banerjee http://setandbma.wordpress.com/

Should cloud & mobility alter your approach to Enterprise Architecture

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Farmville Farmers Outnumber Real Farmers --- WHY? Angry Birds passes one billion download –- WHY? We don’t know! We don’t know why something go viral. We cannot prescribe a formula. BUT – We can be sure similar unexpected events will happen again … and … again … and … again. We live in a Hyper-Connected world. Hyper-Connectivity gives rise to an intelligence of it own where 2 + 2 may be 22! Hyper-Connectivity leads to unexpected events which changes our world view ... alters our business strategy ... alters our technology adoption cycle. Do traditional technology adoption model like "Technology Adoption Lifecycle" formulated by Everett Rogers & Geoffrey Moore or the "Hype-Cycle" formulated by Gartner reflect the current reality? In Gartner’s "Hype Cycle for Emerging Technologies" - 2011: only 1 of the 7 technologies mentioned in "climbing the slope of enlightenment" ever went through the "peak of inflated expectation". 2007 to 2011: only 3 of the 15 technologies ever mentioned in "climbing the slope of enlightenment" ever went through the "peak of inflated expectation". Almost two-third of them originated in the consumer space. Success of Technologies are becoming unexpected and are driven my individual users. You notice it only when it succeeds. You are suddenly hit by the success like a "Stealth Bomber". Like a Stealth Bomber it hit you without notice! And you will find that your customers have already adopted the technology. But why should you care? You should care because in the Hyper-connected world … can you afford NOT to connect with you customer? As the world around us have changed ... so has the use of Information Technology. Over the years IT has gone through 3 phases: Phase I: Was about automating manual processes like payroll & accounting Phase II: Was about Information Systems … about providing the right information for decision making Phase III: Was about Information Technology being part of every Product and Service In Phase II - Business Strategy lead to Enterprise Architecture and Choice of Technology was secondary to EA. In Phase III - Technology Adoption around us modifies our Business Strategy! Question to all Enterprise Architect --- Are you ready for this change?

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Page 1: Should cloud & mobility alter your approach to Enterprise Architecture

Udayan Banerjee http://setandbma.wordpress.com/

Page 2: Should cloud & mobility alter your approach to Enterprise Architecture

Farmville Farmers Outnumber Real Farmers ---

WHY?

Page 3: Should cloud & mobility alter your approach to Enterprise Architecture

Angry Birds passes one billion download –-

WHY?

Page 4: Should cloud & mobility alter your approach to Enterprise Architecture

On 21st November, 2011, Kolaveri became the ‘most

searched video’ on YouTube ---

WHY?

Page 5: Should cloud & mobility alter your approach to Enterprise Architecture

After two and a half year of near hibernation our Yammer

usage suddenly took off without any internal promotion ---

WHY?

Page 6: Should cloud & mobility alter your approach to Enterprise Architecture

Answer – We don’t know!

We don’t know why something go viral

We cannot predict it

We cannot prescribe a formula

BUT – We can be sure similar unexpected events will

happen again … and … again … and … again

Page 7: Should cloud & mobility alter your approach to Enterprise Architecture

Black Swan = Expect the Unexpected

Till the discovery of Black Swan in Australia in the 18th century everybody

thought swans are only white

Page 8: Should cloud & mobility alter your approach to Enterprise Architecture

Wired Communication

Personal Computing

Hyperlinking

Wireless Communication

Social Networking

Search

Hyper-Connected World

Page 9: Should cloud & mobility alter your approach to Enterprise Architecture

We live in a Hyper-Connected world

Hyper-connectivity leads to …

And

Page 10: Should cloud & mobility alter your approach to Enterprise Architecture

By the age of 5 our brain size reaches about 80% for the

adult size --- What happens after that?

We develop interconnections among the brain cells –

the learning, the intelligence is in the interconnection

Page 11: Should cloud & mobility alter your approach to Enterprise Architecture

In last 32,000 years our brain size has decreased --- Does it

make us less intelligent?

Our intelligence is in the interconnectivity –

Inside the brain, derived from social interaction

Page 12: Should cloud & mobility alter your approach to Enterprise Architecture

Hyper-Connectivity

Where 2 + 2 may be 22!

Gives rise to an intelligence of it own

Page 13: Should cloud & mobility alter your approach to Enterprise Architecture

Is there a predefined architecture?

Is there a flight plan?

Is there a search algorithm?

Page 14: Should cloud & mobility alter your approach to Enterprise Architecture

Hyper-Connectivity …

… which changes our world view …

… leads to unexpected event …

… which alters our business strategy …

… which alters our technology adoption cycle …

Page 15: Should cloud & mobility alter your approach to Enterprise Architecture

Technology

Trigger Slope of

Enlightenment

Plateau of

Productivity

Exp

ecta

tio

n

Time

Peak of Inflated

Expectation

Trough of

Disillusionment

Gartner Hype Cycle and

Technology Adoption Lifecycle

Plotted together

Ad

op

tio

n R

ate

Everett Rogers & Geoffrey Moore

Do they work any more?

Page 16: Should cloud & mobility alter your approach to Enterprise Architecture

Gartner’s Hype Cycle for Emerging Technologies - 2011

Page 17: Should cloud & mobility alter your approach to Enterprise Architecture

Appeared directly in

“Slope of Enlightenment” First appeared in

“Trough of Disillusionment”

2011

2010

2011

2010 2007

2010

Gartner’s Hype Cycle for Emerging Technologies - 2011

Page 18: Should cloud & mobility alter your approach to Enterprise Architecture

Technology Climbing the slope First Appeared in

Enterprise Instant Messaging 2007 “Sliding through the trough” on 2006

Basic Web Services 2008 Appeared directly

SOA 2008 “Sliding through the trough” on 2004

Tablet PC 2008 2003 or earlier

Corporate Blogging 2009 “Sliding through the trough” on 2008

Electronic Paper 2009 2003 or earlier

Wikis 2009 2004

Biometric Authentication Methods 2010 Appeared directly

Interactive TV 2010 “Sliding through the trough” on 2010

Internet Micropayment Systems 2010 Appeared directly

Predictive Analytics 2010 Appeared directly

Consumerization 2011 Appeared directly

Idea Management 2011 “Sliding through the trough” on 2007

Mobile Application Stores 2011 “Sliding through the trough” on 2010

QR/Color Code 2011 Appeared directly

Gartner’s Hype Cycle for Emerging Technologies – 2007-11

Page 19: Should cloud & mobility alter your approach to Enterprise Architecture

Success of Technologies are becoming

unexpected and are driven my individual users

You notice it only when it succeeds

You are suddenly hit by the success like a …

Page 20: Should cloud & mobility alter your approach to Enterprise Architecture

Like a Stealth Bomber it

hit you without notice!

… and …

Page 21: Should cloud & mobility alter your approach to Enterprise Architecture

Consumers may adopt

them first!

… but why should you care?

Page 22: Should cloud & mobility alter your approach to Enterprise Architecture

In the Hyper-connected world …

… can you afford NOT to connect with your customer?

Page 23: Should cloud & mobility alter your approach to Enterprise Architecture

As the world around us have changed

So has the use of Information Technology

Page 24: Should cloud & mobility alter your approach to Enterprise Architecture

Phase I

Was about automating manual

processes like payroll & accounting

Phase II

Was about Information Systems …

about providing the right information

for decision making

Page 25: Should cloud & mobility alter your approach to Enterprise Architecture

Business Strategy

Enterprise Architecture

Technology

In Phase II

Technology was

Secondary

Page 26: Should cloud & mobility alter your approach to Enterprise Architecture

What about Phase III?

Information Technology is now part of every

Product and Service

Page 27: Should cloud & mobility alter your approach to Enterprise Architecture

TESCO’s virtual supermarket in a subway station

Triggered by the proliferation of

smartphones that can read QR Codes

Page 28: Should cloud & mobility alter your approach to Enterprise Architecture

Business Strategy

Enterprise Architecture

Technology Business Strategy

Enterprise Architecture

Technology Adoption

In Phase III

Technology adoption by the customer

can dictate our business strategy

In Phase III

Technology may

become primary

Page 29: Should cloud & mobility alter your approach to Enterprise Architecture

Are you ready for this change?

Question to all Enterprise Architect