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1 Yeh Ek Soch (YES) Foundation, Working Address- 529/141, Shyam Nagar, Khurram Nagar, Lucknow-226020,
Uttar Pradesh, India Contact- +91-8896127178, +91-9807574793. [email protected], f: safesafar/yeheksoch
Study shows large scale sexual victimisation of women takes place on public transport in
Lucknow but goes unreported
Women in Indian cities face sexual harassment on public transport systems with terrible regularity.
Even though these crimes are common place, there is little or no official data on the massive scale of
the problem in Lucknow. Victims rarely come forward to register their complaints with the police due
to inconvenience, sense of shame or fear of being targeted by the offender.
Under-reporting of cases of sexual harassment is a global phenomenon, and especially true of
developing countries where a combination of conservatism, lack of police training, and poor
sensitisation of state agencies discourages women from coming forward to register their complaints.
In such a scenario, sexual victimisation surveys where respondents can share their experiences
anonymously are an accepted form of investigation to guide policy making on the issue.
In order to lift the veil from this dark shadow of crime against women, Lucknow-based Safe Safar in
partnership with Department of Security and Crime Science at University College London (UCL)
conducted a comprehensive study on sexual victimisation of women on public transport in Lucknow.
Over a period of three months, a long-form survey and a specially developed smart phone app called
SafetiPin were designed to collect data on multiple facets of sexual harassment ranging from nature
of offences, profile of offenders and the sense of fear amongst women in Lucknow while using public
transport. The respondents were young, educated women with an average age of 24 years who travel
every day for work or education. The study was conducted by a research scholar from UCL,
volunteers of Safe Safar, and students of Social Work Studies at Lucknow University.
The survey instrument used in the study was of global standards, and followed a format similar to the
National Crime Victimisation Survey (NCVS) used in the United States, and British Crime Survey
(BCS) in the United Kingdom. It was especially designed by Dr Herve Borrion, Dr Jyoti Belur and
Kartikeya Tripathi – all three leading academics in the field from UCL. Zeeshan Mohammad, Shariq
Ahmad, Abhishek Balodi from Safe Safar supported this study in Lucknow.
The survey used new definitions of sexual harassment framed by the central government after the
brutal Delhi gang rape case as a basis to solicit information from the respondents. One of the aims of
the study was to get information not only on serious cases of sexual assault but also on every day
incidents of sexual harassment that go largely unreported. All the information supplied by the
respondents was voluntary, and obtained through informed consent.
The mobile phone app, SafetiPin was used by 10 volunteers to record their feelings of safety or
insecurity while waiting for or using public transport. The volunteers conducted 309 audits in total that
recorded the experiential aspects of a particular spot on parameters such as lighting, quick availability
2 Yeh Ek Soch (YES) Foundation, Working Address- 529/141, Shyam Nagar, Khurram Nagar, Lucknow-226020,
Uttar Pradesh, India Contact- +91-8896127178, +91-9807574793. [email protected], f: safesafar/yeheksoch
of transport, feeling of safety, and crowding. On analysis of the data it was found that none of the
parameters scored more than 3.2 on a scale of 10. This shows a general feeling of insecurity and
anxiety while using public transport in Lucknow.
The research was conducted with an eye on the Lucknow Metro rail which will start its system
operations from 2016. All the data collection was done along the proposed route of the metro rail line.
The introduction of metro rail in Delhi contributed to safety and security of women, encouraging them
to go out confidently for work and social engagements. It is hoped that Lucknow Metro too will bring a
similar social change to the city.
Studies like this are necessary to keep our focus on the fact that women continue to suffer in silence.
Respondents reported regularly being victims of unwanted physical touch, sexual remarks, video-
filming on the Vikram, bus and rickshaw in Lucknow. They also spoke of deep dissatisfaction with
police in tackling common cases of harassment.
An interesting finding was that all the women who were surveyed expressed an unwillingness to lodge
a formal complaint at a police station, but an overwhelming majority of them wanted to report cases
anonymously through modern technology like apps, social media and mobile phones. This is a
challenge for government and law enforcement agencies to find ways to record crimes of street level
harassment against women in a manner that women find comfortable. As long as that does not
happen, the state agencies will continue to work with inadequate data which is insufficient for proper
planning for crime prevention, reduction and prosecution.
UCL and Safe Safar are optimistic that the study will assist police, Lucknow Metro Rail, and other
policy makers to get an estimate of crimes against women on public transport in Lucknow, and use
the same for future planning.
Key findings of the study are:
On Harassment
82% women said that fellow male passengers had passed sexual comments during their
travel,
71% said men sang lewd songs on seeing them,
66% reported whistling by men
One respondent reported being victim of unwanted touching on public transport in Lucknow
as many as 60 times in the past six months
Vikram is the most common mode of transport for women with more than half of respondents
(56%) using it every day, but only one-fifth (21%) said they felt secure during the journey
Women experienced strangers using smart phones to make their videos during travel
3 Yeh Ek Soch (YES) Foundation, Working Address- 529/141, Shyam Nagar, Khurram Nagar, Lucknow-226020,
Uttar Pradesh, India Contact- +91-8896127178, +91-9807574793. [email protected], f: safesafar/yeheksoch
The women felt that travelling alone (73%), Clothes they were wearing (64%), Age (53%)
made harassment more likely
Harassment took place at all times during the day, and all throughout the year
On Feeling of Safety
SafetiPin App was used to conduct 314 audits by volunteers to rate sense of security at 314
different spots of public transport usage
None of the parameters such as lighting, sense of security, easy availability of transport
scored more than 3.2 on a scale of 10. This is a low score for quality of public transport in a
city.
On Reporting of Crime
All the respondents (100%) wanted to report the crime anonymously. Most of them wanted to
use a phone to report the crime
None of the respondents (0%) wanted to go to a police station and register a complaint
On Measures Taken by Women to Feel Safe
83% of the women carried a mobile phone with them to feel safe
76% women had tried to learn self-defence to feel safe
On Police
More than half the women (55%) were dissatisfied or very dissatisfied with the police in
preventing sexual harassment cases or with arresting the culprits
56% of the women said that offenders rarely or never get caught by the police
On Lucknow Metro Rail
98% of the women said they will use the new Lucknow Metro Rail system
62% of the women said they will use the new Lucknow Metro Rail system every day