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© 2015 N-able Technologies, Inc. All rights reserved. 1 Introducing MSP Manager The easiest way to manage your IT business

MSP Manager Launch Webinar

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© 2015 N-able Technologies, Inc. All rights reserved. 1

Introducing MSP Manager

The easiest way to manage your IT business

© 2015 N-able Technologies, Inc. All rights reserved. 2

Webinar details

? REC

Length: 1 hour Questions welcome any time

Recording and slides available

© 2015 N-able Technologies, Inc. All rights reserved. 3

Thoughts on the managed services market

Ali MahmoudSenior Product

Marketing Manager

© 2015 N-able Technologies, Inc. All rights reserved. 4

The only constant in managed services is change

SMB requirements change

Technologies change

Competition changes

© 2015 N-able Technologies, Inc. All rights reserved. 5

Building Revenue

Growth

Acquiring customers

Profitability

Optimize Delivery

It’s challenging to grow in a constantly evolving market

© 2015 N-able Technologies, Inc. All rights reserved. 6

First we solved how you deliver service

© 2015 N-able Technologies, Inc. All rights reserved. 7

Now we’re changing how MSPs

manage their business

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MSP need tools to

Manage time, resources and business efficiently

Provide more insight into the business

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Current software is lacking

Nothing in the middle that’s easy to use and meets MSP’s needs

Helpdesk PSA

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This is where service management comes in

Helpdesk PSAService

Management

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Moving Forward

N-centralMSP Manager

60% of N-able partners use 3rd party PSA. We are committed to deep integration going forward

Giant step forward for MSP’s to manage their business

© 2015 N-able Technologies, Inc. All rights reserved. 12

Introducing

MSP Manager

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Service management comes down to 3 things

Support customers Get organized Manage business

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Deliver smarter support

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Quick Tickets

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Customer Portal

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Support customers on the go

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“I show businesses MSP Manager in my initial sales meeting so they know how fast my support

will be. It’s a competitive differentiator..”MSP Manager user

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Organize everything

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Organize customer information

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Organize passwords

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Organize time

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Run your business like a pro

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Understand your performance

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Bill the way you like

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Create professional invoices in minutes

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Create professional invoices in minutes

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“I was able to reduce end of month billing from 4 days to 4 hours.”

MSP Manager user

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Let’s take a look

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The best part

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It’s easy

Easy to configure Easy to use Easy to maintain

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Get started todaywww.mspmanager.com

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Any questions?

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Thank you

© 2015 N-able Technologies, Inc. All rights reserved. 36

The N-ABLE TECHNOLOGIES and N-CENTRAL marks are the exclusive property of N-ableTechnologies, Inc. and its affiliates, are registered with the U.S. Patent and TrademarkOffice and the Canadian Intellectual Property Office, and may be registered or pendingregistration in other countries. All other N-able trademarks, service marks, and logos maybe common law marks, registered or pending registration in the United States, Canada, orin other countries. All other trademarks mentioned herein are used for identificationpurposes only and may be or are trademarks or registered trademarks of their respectivecompanies.