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Presented at the 2012 Australia New Zealand Tessitura Regional Users Conference - looking at important trends in mobile and tablet use in Australia, and local case studies of arts organisations using apps and mobile sites to promote their work.
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mobile trends &local stories australian new zealand tessitura regional user conference
stuart buchanan,wearethenest.com.au
mobile trends & local stories stuart buchanan, wearethenest.com.au.
mobile trends,m-sites versus apps, ipads & tablets,local stories(sydney festival, art gallery nsw, art month sydney)strategy or storytelling?
mobile trends.
mobile trends & local stories stuart buchanan, wearethenest.com.au.
in 2011, worldwide sales of smartphones exceeded sales of personal computers.
canalys.com
2010
2011
0 125 250 375 500
smartphone
personal computer
mobile trends & local stories stuart buchanan, wearethenest.com.au.
in 2011, the % growth of mobile devices and tablets completely outstripped PCs.
canalys.com
-75 0 75 150 225 300
smartphone
tablets (iPad)
netbooks
laptops
desktop computers
mobile trends & local stories stuart buchanan, wearethenest.com.au.
by 2015, more internet users will access the web through mobile devices than through the desktop.
idc.com
mobile trends & local stories stuart buchanan, wearethenest.com.au.
now, the #1 method for accessing local information is the mobile device.
higher-and-higher.com
mobile trends & local stories stuart buchanan, wearethenest.com.au.
android handset share rocketed in australia from 2010 to 2011.
zdnet.com.au, august 2011
mobile trends & local stories stuart buchanan, wearethenest.com.au.
but smartphone internet usage is still dominated by apple.
campaignmonitor.com
mobile trends & local stories stuart buchanan, wearethenest.com.au.
1 in 5 email newsletters are now viewed on a mobile device.
campaignmonitor.com, June 2011
mobile trends & local stories stuart buchanan, wearethenest.com.au.
0 20 40 60 80
SMSAppsBrowserSocialGamesMusic
mobile content usage:
comscore.com, december 2011
mobile trends & local stories stuart buchanan, wearethenest.com.au.
30% of all social media traffic originates on mobile devices.
mashable.com
mobile trends & local stories stuart buchanan, wearethenest.com.au.
googlemobileads.blogspot.com, september 2011
mobile & tablet usage peaks later in the day(high likelihood of a social environment)
mobile trends & local stories stuart buchanan, wearethenest.com.au.
googlemobileads.blogspot.com.au, february 2012
mobile trends & local stories stuart buchanan, wearethenest.com.au.
Australia Council For The Arts, June 2011
mobile trends & local stories stuart buchanan, wearethenest.com.au.
Australia Council For The Arts, June 2011
mobile trends & local stories stuart buchanan, wearethenest.com.au.
Australia Council For The Arts, June 2011
mobile trends & local stories stuart buchanan, wearethenest.com.au.
mobile: ‘lean forward’ • short form content• simple forms and quick authorisations
(social authorisations / stored credentials)• leverage all device functions (cameras,
maps etc)• social engagement (discussion and
negotiation, sharing links & searches)
mobile trends & local stories stuart buchanan, wearethenest.com.au.
m-sites versus apps
mobile trends & local stories stuart buchanan, wearethenest.com.au.
m-site appviewable on any device with an web browser
built specifically for each type of device (iPhone,
android, windows)
requires an active internet connection
once downloaded, active internet connection may
not be requried
limited access toother phone functions
can access full phone functions and
other apps
basic social engagement advanced social engagement & interaction
built in HTML and CSS built in native phone application language
develop up directly from your existing web site
build from scratch but can integrate with data feed
from your web site
mobile trends & local stories stuart buchanan, wearethenest.com.au.
mobile320 pixels x 480 pixels
m-site optimisation
mobile trends & local stories stuart buchanan, wearethenest.com.au.
mobile320 pixels x 480 pixels
web1024 pixels x 768 pixels
mobile trends & local stories stuart buchanan, wearethenest.com.au.
what looks good here...
mobile trends & local stories stuart buchanan, wearethenest.com.au.
might not look good here.
mobile trends & local stories stuart buchanan, wearethenest.com.au.
use simple design and simple functions. and keep the code simple too - no unnecessary bangs & whistles.
mobile trends & local stories stuart buchanan, wearethenest.com.au.
many of us this year will solve the m-site conundrum with ‘responsive design’.
earthhour.fr
mobile trends & local stories stuart buchanan, wearethenest.com.au.
bostonglobe.com
anderssonwise.com
mobile trends & local stories stuart buchanan, wearethenest.com.au.
a/b study - viewing a standard site vs a mobile site on a smartphone: m-site visits had three times more page views, users spent twice as long on the site, bounce rates reduced from 61% to 7%.paypal, february 2012
mobile trends & local stories stuart buchanan, wearethenest.com.au.
ipad & tablets
mobile trends & local stories stuart buchanan, wearethenest.com.au.
comscore.com
ipad dominates the tablet market entirely.
mobile trends & local stories stuart buchanan, wearethenest.com.au.
comscore.com, october 2011
apple iOS traffic (u.s.)
0 12.5 25 37.5 50
iPad iPhone iPod Touch
mobile trends & local stories stuart buchanan, wearethenest.com.au.
comscore.com
ownership led by 25-34.
mobile trends & local stories stuart buchanan, wearethenest.com.au.
comscore.com, october 2011
mobile trends & local stories stuart buchanan, wearethenest.com.au.
tablet:‘lean back’• long-form content and articles• higher uptake video engagement• highest % use rate 2 - 5 hours per day
businessinsider.com
• more content consumed through apps than via tablet browser businessinsider.com, flurry.com
• average tablet transaction $123, average desktop transaction $102 (based on 16.5b visits to 150 retailers)
mobile trends & local stories stuart buchanan, wearethenest.com.au.
local stories,sydney festival.
mobile trends & local stories stuart buchanan, wearethenest.com.au.
2011 festival,iPhone app
mobile trends & local stories stuart buchanan, wearethenest.com.au.
2011 festival,iPhone appprogram ‘at a glance’search listingsin-app planner
mobile trends & local stories stuart buchanan, wearethenest.com.au.
2012 festival,new mobile site
mobile trends & local stories stuart buchanan, wearethenest.com.au.
program ‘at a glance’search listingslinked planner(across mobile site, desktop site and app)
2012 festival,new mobile site
mobile trends & local stories stuart buchanan, wearethenest.com.au.
rationale: high festival mobile consumption across the board + strong growth in Android and non-iPhone market from 2011 to 2012.
2012 festival,new mobile site
mobile trends & local stories stuart buchanan, wearethenest.com.au.
2012 festival,mobile app
mobile trends & local stories stuart buchanan, wearethenest.com.au.
2012 festival,mobile app(iPhone & Android)
mobile trends & local stories stuart buchanan, wearethenest.com.au.
2012 festival,mobile app(iPhone & Android)
if we can get so much from the mobile site, then what can we do with the app?
mobile trends & local stories stuart buchanan, wearethenest.com.au.
2012 festival,mobile app(iPhone & Android)
geo-taggingeverything is geo-tagged - find events, restaurants, bars, ticket booths, car parks, utilities and festival photos - right where you are now
mobile trends & local stories stuart buchanan, wearethenest.com.au.
2012 festival,mobile app(iPhone & Android)
cross-platformpersonalisation‘my festival’ feature, linked planner, bookmarked venues & shared photos + a home page ‘news feed’ with live info & updates
mobile trends & local stories stuart buchanan, wearethenest.com.au.
2012 festival,mobile app(iPhone & Android)
gamificationtake part in the sydney festival mobile game - win discounts, prizes & badges, and unlock the ‘final game’ to win a special VIP prize
mobile trends & local stories stuart buchanan, wearethenest.com.au.
2012 festival,mobile app(iPhone & Android)
iphoneographyin-app camera allows you to snap photos at festival events, tag your location, ‘festivalise’ your image and share with the world
mobile trends & local stories stuart buchanan, wearethenest.com.au.
results:• total number of app downloads across platform 27,000• ratio of apple : android app downloads was 17:1• m-site represented 22% of all web traffic (over 1 in 5)• apple mobile or tablet devices represented 18% of all
web traffic• apple mobile or tablet devices represented 80.5% of all
mobile traffic (ratio of apple : android web traffic was 4:1)• ipad represented 5% of all web traffic• ipad represented 22% of all mobile traffic• facebook generated 2.5 more visits to the site than print
mobile trends & local stories stuart buchanan, wearethenest.com.au.
local stories,art gallery of new south wales.
mobile trends & local stories stuart buchanan, wearethenest.com.au.
ipads replacing other devices in public cultural institutions.
mobile trends & local stories stuart buchanan, wearethenest.com.au.
mobile trends & local stories stuart buchanan, wearethenest.com.au.
ContemporaryAGNSW iPad app
mobile trends & local stories stuart buchanan, wearethenest.com.au.
ContemporaryAGNSW iPad app
mobile trends & local stories stuart buchanan, wearethenest.com.au.
ContemporaryAGNSW iPad app
mobile trends & local stories stuart buchanan, wearethenest.com.au.
mobile trends & local stories stuart buchanan, wearethenest.com.au.
mobile trends & local stories stuart buchanan, wearethenest.com.au.
local stories,art month sydney 2012
mobile trends & local stories stuart buchanan, wearethenest.com.au.
mobile trends & local stories stuart buchanan, wearethenest.com.au.
mobile trends & local stories stuart buchanan, wearethenest.com.au.
mobile trends & local stories stuart buchanan, wearethenest.com.au.
mobile trends & local stories stuart buchanan, wearethenest.com.au.
mobile trends & local stories stuart buchanan, wearethenest.com.au.
strategy or storytelling?
mobile trends & local stories stuart buchanan, wearethenest.com.au.
“with every status update and photo upload and location check-in and “like” we click, we are producing an endless stream of new “entry points” into our personal narratives”
Jenka Garfunkel, Your Life Is A Transmedia Experience
mobile trends & local stories stuart buchanan, wearethenest.com.au.
“transmedia is storytelling that spans across multiple forms of media, with each element expanding the viewer’s understanding of the story world and creating a new “entry point” through which to become immersed in it”
Henry Jenkins, Convergence Culture
mobile trends & local stories stuart buchanan, wearethenest.com.au.
strategy?
story?
“in the digital age, transmedia isn’t simply the default for how we experience entertainment, it is how we experience the story of our lives”
Jenka Garfunkel, Your Life Is A Transmedia Experience
mobile trends & local stories stuart buchanan, wearethenest.com.au.
more stories atwearethenest.com.au
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