Extending Memory on the Web via Human-Centric Knowledge Exchange Network. Presented at W3C Workshop on Social Standards: The Future of Business, 7-8 August 2013, San Francisco, USA
Text of Memory Connected
1. Memory Connected Extending Memory on the Web via Human-Centric Knowledge Exchange Network Jie Bao and Li Ding 1 Memect Memory Connected Presented at W3C Workshop on Social Standards: The Future of Business, 7-8 August 2013, San Francisco, USA
2. Memect Memory Connected Where is my data? Im locked in a garden Ownership? Needs for open exchange I dont use a garden Prefer not: security, cost Needed, but no service 2 person A Person B Silo Y Silo X http://www.w3.org/2005/Incubator/socialweb/XGR-socialweb-20101206/ 3. Memect Memory Connected Human-Centric Design Three principles Human readable knowledge Tangible rewards and cost reduction Bottom-up growth scales 3 4. Memect Memory Connected Human Centric Design Principle 1 4 Human readable knowledge To extend humans memory, not only store, but also recall To facilitate human communication Communicate 5. Memect Memory Connected Human readable knowledge: Design Issues For developers Readable code and data (e.g. JSON, python) Reusable code and data (e.g. snippet, modules) For users Readable data (e.g. visual vs. raw text) Explorable data (e.g. faceted browsing) 5 programs must be written for people to read, and only incidentally for machines to execute (Abelson and Sussman , 1984) http://mitpress.mit.edu/sicp/front/node3.html 6. Memect Memory Connected Human Centric Design Principle 2 6 Tangible rewards and cost reduction To obtain instant rewards and feedbacks To enable cheap start Books take months -------------------- 130M/ so far (est. by Google) http://googleblog.blogspot.com/2010/08/you-can-count-number-of-books-in-world.html (2010) http://en.wordpress.com/stats/ (2013) https://blog.twitter.com/2011/numbers (2012) Blog Posts take days -------------------- 47M/month @wordpress Tweets take minutes -------------------- 140M/day @twitter 7. Memect Memory Connected Tangible rewards and cost reduction: Design Issues For developers Ownership of code and data, e.g. fork vs. branch Keep it simple, e.g. RESTful vs. SOAP For users Social/cognitive rewards often work better than money. e.g. stackoverflow vs. google answer Expect immediate response from system, e.g. wikipedia, electronic spreadsheet 7 8. Memect Memory Connected Human Centric Design Principle 3 8 Bottom-up growth scales Top-down: consensus may take years, by experts Bottom-up: shared and evolving, by users 9. Memect Memory Connected Bottom-up growth: Design Issues For developers Leverage well-adopted technologies, e.g. json, csv, Data can have mixed representations Live schema from live data Coding in evolving, agile, mashup fashion For users Publish data now, refine it on demand My data first 9 10. Memect Memory Connected Use-case Study Support mailing list users Daily routine: improve signal/noise ratio Conversation: need timely response Topic: find relevant discussions for a topic Contact: trust in unfamiliar contact, activity stream Support team common knowledge Shared understanding: reduce unnecessary cost in consensus making Is consensus just the project managers view? Group memory and knowledge transfer: versatile search/navigation tools to recall team knowledge 10 11. Memect Memory Connected Vision: Knowledge Exchange Network Extended Memory: capture and organize Connected Memory: exchange 11 person A Person B person C Broker X Broker Z Broker Y Questions and Comments?