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CONTENTS

HOME INDEX THEORETICAL FRAMEWORK DERETMINE GOALS AND OBJECTIVES. ESTABLISH THE REQUIREMENTS FOR ESTABLISHING THE

PREVENTIVE MAINTENANCE.

a) machinery and equipment to include.

b) operation included air.

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c) additional disciplines and preventive maintenance program.

Planning for the implementation of Maintenance (work order)

Measurement of preventive maintenance. Preventive maintenance procedures software and

hardware. Hardware and software inventory (checklist) Back up plan. Document. Enlistment of equipment. transfer and monitoring. Performance test. Disassemble and assemble equipment:

a. Determine the most organized of maintaining equipment.

b. Techniques for disassembly and assembly of computer equipment.

Software installation (if the situation requires it).

Final performance test. Terms of delivery and associated costs. Guarantee policies. Glossary of terms related to maintenance. Conclusions.

THEORETICAL FRAMEWORK

The world of technology advances by leaps and bounds, so much so that it is correct to say that a PC made yesterday is obsolete, is why it is so important update in this area.

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This manual will provide a better service to all staff, in addition to being able to offer good training, as well as preventive maintenance to interpret the best solutions and problems of the PC `S originating from the different components that exist in them.

If there is no proper preventive maintenance of computer equipment is possible that these behaviors begin to be irritable and unstable becoming more likely to suffer long term damage.

PC preventive maintenance done regularly can help extend the life of a PC than to keep operating properly for longer periods of time, avoiding a PC repair which is more expensive.

For this reason, this manual you will find computer maintenance procedures for proper preventive maintenance for computers and their components.

"WITH TECHNOLOGY DESIGNED FOR EVEN BEING IN THIS LIFE YOU FEEL MORE ADELANTE.GRACIAS VA MAY SHOW THEIR INNOVATIONS TODAY AND NOW IS THE FUTURE ...."

GENERAL PURPOSE

Perform a manual as a reference for implementing preventive maintenance courses PC `S, which allows training of theoretical and practical way to staff as required.

SPECIFIC OBJECTIVES

Knowing the architecture of computer equipment. Differentiate existing hardware configurations. Know and use tools and materials used in the support

area for preventive maintenance. Learning to perform maintenance of PC `S by the

sequence of specific steps.

GOALS

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Our main goal is to enable the user to find quick solutions to their problems with the PC `s.

The maintenance process is suitable and completed in full successfully.

PREVENTIVE MAINTENANCE REQUIREMENTS.

a. Machinery and equipment included.

1. Flathead screwdriver and Philips (or cross)

These screwdrivers are used to remove the screws holding the outer set that covers and protects the CPU (Cabinet) within the CPU there are some components that needs to be extracted with the help of a screwdriver.

2. Wrist strap

As is well known by those who are knowledgeable about computer hardware maintenance, know that it is necessary to discharge the static electricity before touching any internal part of the CPU, either: a chip, a microprocessor or a card, since they are very delicate and sensitive to physical damage.

The wristband works as follows: Apparently it is a ordinary bracelet, which is made of a material that conducts electricity and has a small metal that makes contact with the skin of the hand that grabs once you connected a cable that spiral about 80 cm which is connected to earth ground socket or chassis of the PC.

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3. Nose pliers

Commonly used to remove the jumper from the hard disks or CD-ROM when there was the need to configure the computer can recognize.

4. ISOPROPYL ALCOHOL

Within the computer is the most important liquid for cleaning card equipment (computers, printers, monitors, etc..) Is a compound which dries too quickly which helps make a more efficient job.

Is an alcohol that removes the fat with ease by which offers a great security to Introduction.

5. Blower

This will help us to blow the dust that is difficult to make slots and other small parts.

Frotex Cream

This substance allows us to better clean the frame of our computer.

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Brush

It is very useful for cleaning a dusty pieces q

Tweezers

These help to have a better range of small parts that tend to fall

They are also very useful for cutting wire

Bayetilla

Used to clean the chassis and several parts of our computer

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Draft

This is done to remove dirt and sulfation that contacts are made in the reports.

AREA OF OPERATION TO INCLUDE.

We define our area of operation to workplace: what is important for the proper conduct of maintenance, is to find a clear area, free of food with proper signage and in a place free from noise or anything that might disrupt the work.

PLANNING FOR THE IMPLEMENTATION OF MAINTENANCE.

1. First of all we must enter our computer's BIOS and check that it is operating.

2. Following this we turn off our computer.

Following instructions before using the following steps

Perform all cleaning tasks on a well-lit table.

Never use a vacuum cleaner to clean the case, because we might accidentally suck small items such as jumpers or connectors.

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Once you've unplugged and before putting his hand to anything, touch the metal part of it at least 15 sec. This is to prevent static electricity damage your any components when handling it.

Look closely at how things are and where you work or are going to disarm cable or unplugging. Disassemble and disconnect only those components that you can put back into its original position.

Almost all the components fit one way but not always the case. Ojo! When you disconnect or connect any piece does not use brute force and that everything is made to fit perfectly if you need it, you could break it or bend it. Definitely do not force it if it comes.

Try not to touch too chips grips parts because you could burn them or damaging them.

If after cleaning does not work, do not despair and then reconnecting everything and reconnect it, you might have been something wrong connected.

3. Once our computer is off, proceed to disconnect the outer parts of our computer such as the power source PS2 ports (where you connect the mouse and keyboard), USB ports, and cable from the monitor.

4. Once we find q external cables disconnected proceed to remove the side cover of our chassis with a Phillips screwdriver, do not excessive force to remove the top of the central unit. Make an analysis of how it is adjusted in such a way as not to run risks of damage on any item.

You arrange the parts as to be des amblando and be careful with the screws.

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5. The next thing arem will disconnect power to the moderthboard and other components and got from the tower and we will clean this.

Cleaning the power supply is very simple and if we have a blow job will be shortened to less than 2 minutes. Basically you have to do is clean the supply fan with a brush, clean all components with the brush and the blower.

6. When we disconnected the power supply and may have made their respective cleaning buses proceed to disconnect the data or SATAS moderthboard and internal devices.

7. Now we get reports from their respective socket. removing their safe

We already have the memory in our hands and we will clean the contacts with the eraser. This is done to remove dirt and sulfation that form on the contacts of this component. Once that is done, clean up the excess rubber with a brush trying not to touch or bend long the memory chips as it could get damage. And leave the memories in an antistatic bag.

8. Then clean all expansion cards such as network cards, sound, modem, video or anything else connected to an expansion slot. We must remove the card and clean the contacts with the eraser as we did with the memory cleaning up after a brush with the remains.

9. Now remove the sink q protects the processor to make cleaning your fan must take great care when removing to avoid damaging their insurance as they are very

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difficult to get replacement must also remove the processor and put it in an antistatic bag, trying not to touch their logical parts to avoid damage.

10. We will continue with input devices and storage, which is removed arem with a Phillips screwdriver, try not to hit and left in a safe place. remember that the CD ROM, floppy is removed out of the chassis while the hard drives are removed from the inside of the chassis.

And the clean up if they need it

11. Once found and removed all cables, cards. heatsinks and motherboard devices that will be cleaned with a brush to remove dust carefully to do no harm to it.

12. The next thing we will do is to reconnect everything. 13. When connected everything within our frame what we

do is clean the outside with cold cream also can be cleaned with soap it is important to remove dust and give a better appearance and dry with the dry bayetilla. And finally, what we do is to plug our computer correctly, connect the rear and proceed to turn it on and check operation.

MEASUREMENT OF PREVENTIVE MAINTENANCE.

PC TYPE

PROBLEM DESCRIPTION

ESTIMATED DATE

DELIVERY DATE

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TRANSPORTATION EQUIPMENT READINESS

NAME

COMPANY

DATE

MONITOR MODEL SERIAL STATE

CPU MODEL SERIAL STATE

MOUSE MODEL SERIAL STATE

KEYBOARD MODEL SERIAL STATE

SPEAKERS MODEL SERIAL STATE

WHO RECEIVES NAME

DELIVERY DATE

  SIGNATURE

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CC

BACK UP PLAN

It is recommended before starting the maintenance, development of a back up in a more specific definition is: keep all important files in a folder, to avoid running the risk of users losing vital information.

Software maintenance procedures

To make a good blanketing the software is necessary to follow the following rules:

Always have updated antivirus Check that all devices are working properly Disk Cleanup Cleaning and maintenance of Internet Explorer Clean Windows Startup Virus Removal Maintaining and cleaning the Windows registry Defragmentation of the hard disk

Always have updated antivirus

  Having an antivirus is essential if we are connected to the Internet, a good antivirus is not too expensive, is available to most users, and all antivirus is updated regularly and automatically without us having to do anything anyway if not have the money to buy an antivirus you can use the online antivirus.

Check that all devices are working properly

  It is very important to check that all the devices you have installed on your PC or computer running smoothly and that does not conflict with the operating system or other hardware devices, if not very likely that continually have problems,

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things not work, blue screens, unexpected reboots, programs not running, and much more.

Disk Cleanup

  It is very important to have the hard drive clean of trash and old files you no longer use our computer, so fundamental is regularly free space on your hard disk, deleting unnecessary files, temporary, etc.

Cleaning and maintenance of Internet Explorer

To clean the Internet Explorer the process is very simple, just open the Explorer select Tools and then Internet Options select the General tab here we will find several options, we execute are:

- Delete Cookies - Delete Files - Clear History

Cleaning and Windows startup configuration

If we consider that a computer works similarly to a car is obvious that when starting the vehicle, this function will be easier, the fewer elements have to load at startup. Imagine starting the vehicle with the lights on, radio playing, the windows running, clean work, with all this work to be performed by the battery or motor vehicle is higher than if we put in males without these elements are functioning . Well, something similar happens in Windows, sometimes when we start the computer has to start or run so many things that it takes a long time, it becomes slow and unstable.

Virus Removal

On many occasions when we are sailing, we are forced to download spyware and cookies to access the web site content. Many of those files though seemingly innocent, are doing that we left traces of our online activities, so it is advisable to clean your PC or computer regularly for all this crap computer.

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Maintaining and cleaning the Windows registry

  Every time you install, uninstall a program, modify something in the configuration of your PC you create a key in the Windows Registry, over time this record is full of invalid keys, old programs and settings that are good for nothing, just to hinder the operation of the computer, so it is highly advisable that regularly do a registry clean to remove all the invalid or useless keys, that all they do is clog and cause errors.

Defragmentation of the hard disk

Computers and other machines need regular tuning, one of the tools that Windows provides us with the hard disk defragmentation, Our hard disk is formed by cluster, small sections on the hard disk where the information will be saved, We daily work installing and uninstalling other programs that you no longer use or have become irrelevant, which we leave empty cluster, when you install a program that searches the hard disk sectors which are empty, what usually happens is that the program is installed on the first to find and if everything fits in a sector or cluster, install the other files in another, which have a program associated with files scattered across your hard drive. With defragmentation what we get is to reunite or merge all files for a program in the same sector, this will save mistakes and make your computer faster.

HARDWARE INVENTORY

Input Devices:

Keyboard

Mouse

Storage:

IDE Controller

Controller SCSI / RAID

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Floppy 3 1 / 2

Hard Drive

Optical reader

State of SMART hard drives

BIOS Properties:

Seller

Version

Departure Date

Size

Boot Devices

CPU Properties:

Processor Type

CPU Alias

CPU Stepping

(CPUID) CPU Name

(CPUID) Review

CPU Speed:

Processor Clock Speed

CPU multiplier

CPU FSB

Memory Bus

CPU Cache:

L1 Code Cache

L1 Data Cache

L2 cache

Motherboard Properties:

Motherboard Identification

Motherboard Name

RAM Memory

1. Form

Size

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mark

Reference

2. Form

Size

mark

Reference

SOFTWARE INVENTORY

Computer:

Operating System

Operating System Service Pack

DirectX

System Name

Username

Backup plan document

How to install Microsoft Office 2007 on Windows Vista

1. First, insert the installation CD Office Home and Student 2007 on DVD or CD.

2. Now click the right mouse button Start

3. Then double click on the DVD or CD drive and double click the setup.exe file.

The window User Account Control. Click Continue.

1. To install the program, there are two options: "Install Microsoft Office with a product key" and "Install Microsoft Office without product key

o Install Microsoft Office with a product key Enter the product key of 25 digits in the blank. You can find this key on the CD case, the certificate of authenticity on the package label or in the confirmation email. Once written the key, if it is

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valid, a check mark will appear green. Then click Continue.

o Install Microsoft Office without the product key Leave field blank where you enter the password and click Continue.

A message which will warn you that you can use the program a limited number of times. Click No.

Now read the license terms for Microsoft software. Click I accept the terms of the contract and then continued

In the window Select the installation you want, select the Install Now option.

You will then see the Installation Progress window.

3. Once installation is complete, click Close.

Performance Test

The performance test is carried dare PERFORMANCE TEST program is installed on the computer and serves ara determine the performance of the PC. This is recommended to do so on two occasions, prior to software maintenance, and then again after you have made This software maintenance in order to determine which state was the PC and see if the yield is higher after making software.

DISARMAMENT AND ASSEMBLY OF THE EQUIPMENT.

Each professional and governed by rules, but regardless of these rules each work as you see fit but here are some tips you damo when performing maintenance.

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DISASSEMBLY AND ASSEMBLY TECHNIQUES OF COMPUTER:

enlisting the workplace to enlist the machine that will do the maintenance. enlist the tools. leave the unit off resting for 1 hour before at least. remove the units. clean the body. reassembling the machine. machine check to determine that all components are

working properly.

SOFTWARE INSTALLATION:

The installation of computer programs (software) is the process by which new programs are transferred to a computer and, possibly, set to be used for the purpose for which they were developed. A program goes through different stages of development during its lifetime:

1. Development: Every programmer needs the program installed, but with the tools, source codes, databases and so on., To modify the program.

2. Proof: Before delivery to the user, the software must be tested. This is done in case of complex software in a facility ad hoc .

3. Production: For use by the end user.

In each of these phases of the installation with different objectives.

One must understand that in Castilian program serves to indicate both a script or executable file, such as tar , as a set of files that serve a common purpose, such as OpenOffice.org . So we will use the neologism software computer programs .

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FINAL PERFORMANCE TEST

It means using performance test program again to determine the machine performance is acquired in May when the maintenance began.

CONDITIONS OF DELIVERY AND ASSOCIATED COSTS:

1. The preventive and corrective maintenance of computers, according to the contract, refers to:

o External cleaning of equipment: CPU, keyboard, mouse, monitor, printer

o General configuration of the BIOS and operating system

o Hard disk fragmentation o Physical Review Team and review software (client

software license) o Virus Removal & up-date BIOS and drivers via the

Internet o Elimination of unnecessary temporary files o Computer Systems Consulting o Assessments for insurance companies o Installation and configuration of parts and pieces

(the customer pays only part) o Internet settings, email, intranet, ABA

1. The client must have all original programs and drivers for parts of the equipment will be maintained. In some cases requires an Internet connection to download special files. The customer must provide this connection.

2. We we replace the status of the team (s) (with client software) to the initial state of the operating system.

3. our technicians lifted a report with computers and equipment schedules and physical status at the beginning of the period covered by the contract. Only the machinery of the company / military unit will cover technical maintenance.

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4. The maintenance schedule relates to 8 + (eight) hours of technical assistance / month, within the customer premises, in one-two visits.

5. Includes revision (not repair) of equipment such as: as scanners, laser printers and color, Iomega, there, switch, etc.

6. In general, the contract covers the total labor for maintenance in operational conditions of the client computers: if the customer purchases additional parts and accessories Computers HEX, the hands of the poor for assembly, installation and commissioning of the same will be free.

7. Maintenance of network servers, networks under Novell, Windows NT, Unix, Internet servers, e-mail, intranets, network printers, should be considered in a separate contract. However, Hex Computers and technicians will try to do better integration of computer equipment for the systems to function in an optimum way.

8. The answer can not be longer than 24 hours, within a legal business hours of Venezuela.

9. If the client has multiple branches that are not in the Caracas metropolitan area, consider transportation and lodging expenses for technicians who will maintain the equipment.

10. If within the initial recruitment, the end customer wants a (s) machine (s) replacement for the period that (s) own (s) is (are) repaired (s), this issue will be discussed at a special rate special.

11. Under special arrangements with an additional payment to the basic service covers the Saturday and Sunday.

12. In special cases the service response is 6 hours and / or immediate, depending on the availability of technical personnel in the office, at the time of service call.

13. The telephone service is considered part of the 8 hours / fixed monthly customer must pay.

14. The service warranty covers only our computers and equipment and parts that were surveyed at the time of commencement of the contract. Other parts and equipment, outsourced, which are offered by third parties will guarantee, as mutual acceptance, incorporated into the initial contract (within 10 standard

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machines and / or more than 10 machines, to pay extra $ 10.00 / machine / month.)

15. If a month is more than 8 + hours of service effective, the difference is credited to following month, if this is covered by the contract. If you are not covered by contract, will be charged at market price, by time technique.

16. The machines covered by service will be reviewed and stamped by us. If the security seal is tampered with, the equipment is out of warranty.

17. It is considered service time 60 minutes of actual work completed at the headquarters of the customer. Fractions of hours are added as a fraction.

18. Technicians go to the customer site and will have free and immediate access to computers. Any delays in repairs and service, because the client will be considered as technical hours.

19. In some cases it is possible and necessary the presence of technicians in a specialized rhea, this cost will be previously discussed and approved by the client, as an extra expense.

20. The service warranty covers only the client software referred to the Contract does not cover parts and pieces. These will be delivered and assembled, just based on a budget approved by the client.

21. The warranty does not cover software problems. Hex Computers is not responsible for the loss of data, and is not obliged to recover lost data. Our action will be limited to the reinstallation of the operating software for your team is at operating conditions.

22. Computers Hex is not required to restore or install applications or programs that have not been originally in the machine (HEX), nor configure devices other than a standard machine (HEX).

23. The cost of the contract for up to 5 machines is BsF. 579.90

24. The basic monthly contract cost of up to 10 machines is Bsf computer. 979.90, which must be paid within the first 5 days of each month, which should be executed. Venezuela's tax laws apply.

25. The minimum contract duration is 3 months. The maximum duration of 12 months.

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26. If the customer has HEX brand computer equipment, maintenance of these will be:

in overtime, on behalf of us, if your computer is under the original warranty.

incorporated into the contract time if this is the original warranty.

27. The Company is not responsible for damage to equipment & software that can flow from this contract may be executed in the best possible way and with the best skills of technicians.

28. This contract may be annexed. 29. Other services we offer, at additional cost:

o Computer Consulting o Network installation, management and

optimization o Structured Wiring o ADSL settings (modems and routers) o Windows 2000 Server / Windows Server 2003 o LAN Remote Administration o Remote Management Workstation o Safeguards information remotely o Security in network environments (LAN / WAN /

WiFi) o Maintenance, repair and upgrade computers o Sale of material and computer equipment o Detection and removal of viruses

Makes two copies of this contract. For any claim, is elected to the city of Caracas, to whose jurisdiction the parties submit.

GUARANTEES AND POLICIES:

Support .- Policies by contract or by event:

The policy either by contract or event aims to provide a better service, besides being a lower cost and monitor their

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machines to avoid problems that would be more expensive and even irreversible.

This policy has several divisions for you to choose that best suits their needs:

• Maintenance Preventive: This service is provided to have a visit scheduled for cleaning and lubrication of mechanical parts in printers, CPU is optimized hard drive, installing and updating antivirus / accessories (optional), support information ( opt.) interior and exterior cleaning CPU, exterior cleaning the keyboard, mouse, monitor accessories.

• Maintenance Preventive and remedial: They enjoy the same privileges of preventive maintenance over repairing your equipment, installation of the damaged parts (option) and an option to backup equipment if necessary (option).

* Support On site technical: technical personnel assigned in their offices during working hours of the customer, our technical staff has the equipment and knowledge to provide technical support for both hardware and software, replacement of parts damaged due to normal use computer (option) support equipment loan for your business can continue working (option), monthly statistical report for equipment failure rate, preventive and corrective maintenance to computers and printers ** minimum of 50 teams.

2 .- Support Policies to upgrade equipment.

Such policies have the same privileges as above except that for a number of equipment limited to no more than 15 teams, where the service offered is of the same quality, but the difference between this and the other is that within of this policy will cover computers that are replaced within the contract to be acquired every 3 years.

3 .- Update team.

Thanks to the great experience we have acquired during the time we are able to offer an option to optimize your PC and

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make it more efficient, updating it with the most advanced existing technology within the computer market.

4 .- Installation of structured cabling.

More service we offer is the installation of structured cabling within which to design, manufacture and installation of structured cabling that is "the nervous system of your information" having the best technology for networks such as conventional network and wireless network, taking the best and most optimal solutions to network problems.

5 .- Income team.

Any exposure?, Do you need training equipment, or does it have any migration or technical failure? So for you is our rental service computer equipment. Computers and printers need to have them for you at a special price.

Ask about the availability of insurance you will be happy.

6 .- Sales

All you need accessories, consumables, PDAs laptops, PC's. Printers of all makes and models, you can find it with us, and remember that RC Izquierdo is your best choice for quality, commitment, service and price are concerned.

7 .- Design and hosting Web pages.

  8 International Shopping .-.

We have the best U.S. suppliers to offer better service and a more accurate solution to your needs.

9 .- Spare parts for printers of all brands and accessories for Notebooks.

GLOSSARY:anchor

Restraint system of a heatsink to motherboard .

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blade

Rotor vane of a fan .

bus

Group of cables that connect the computer components to the microprocessor.

box

Housing that supports and protects the internal components of a computer.

capsule

Housing of an electronic component.

cap

Tube that holds the shaft of a fan.

flow

Amount of air that drives a fan at a given time.

chip

Integrated circuit comprising a computer.

chipset

Set of integrated circuits that connect the motherboard microprocessor to other components of the computer.

clogging

Obstruction due to accumulation of dirt in a filter .

thermal conductivity

The ability of a material to allow to be crossed by the heat.

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CPU

Component that runs programs on a computer.

Hard Drive

Data storage device located inside the CPU box and keeps the information the computer is turned off.

sink

Transmitting device to the surrounding air the heat generated by components inside the computer.

floppy

Recorder or DVD drive and floppy disks or diskettes.

PCI extractor

Fan mounted in an expansion slot of the computer that draws air from inside the PC case and expels it outside.

Filter

Fan accessory that prevents the passage of air impurities inside the computer case.

Power Supply

Inside your computer that converts alternating current electric grid comes to homes, offices, etc. the DC power needed for the operation of other PC components.

hardware

All the internal and external hardware components that make up a computer.

intensity

Amount of electrical current flowing through a device operating in a given time.

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lapping

Planned and polished contact surfaces of the capsules of microprocessors and heat sinks .

lubrication

Lubricate fan shaft to reduce friction and wear.

MagLev

Alignment system axis magnetic levitation using some Sunon fans.

maintenance

Set-oriented operations and care needed to keep in good condition and repair faults on a computer.

microprocessor

Main integrated circuit computer. The part of the computer running the programs and controls all operations performed on the computer.

monitor

Continuously measure the temperature of a computer component or the speed of a fan.

overclocking

Raising the operating frequency and voltage of various components inside the PC to speed up execution of programs on your computer. This causes increased heat generated by these components and increases the cooling requirements thereof.

thermal paste

Pasty substance with high thermal conductivity is interposed between the capsules of some chips and heat sinks for improved heat transfer.

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motherboard

Computer main board that connects the microprocessor to other components of the PC.

Silver

Metal very good conductor of heat that is part of the composition of some pastas thermally .

GPU

The main chip graphics cards , specializing in image processing.

North Bridge

Chip main motherboard chipset that connects the microprocessor with the graphics card and, in some cases also with the RAM.Sometimes also has an integrated graphics processor .

South Bridge

Chip is part of the motherboard chipset and connects the north bridge with all internal and external components of the computer except the RAM and the graphics processor.

PWM

Control system fan speed.

 S-FLEX ™ system used in some Scythe fans.

radiator

Metallic element that conducts heat from one component to the surrounding air.

Cooling

Cooling of the components inside the computer that get hot when they work.

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rheostat

Variable resistor used to regulate the fan speed.

thermal resistance

Property of a substance to resist being penetrated by the heat.

bearing

Support a fan shaft contains ball rolling to avoid friction with the shaft and wear.

noise

Annoying sound produced by the fans running.

S-FLEX

Restraint system and lubrication of the shaft of some Scythe fans.

semiconductor

Electronic component composed mainly of semiconductor material.

rotation

Direction of rotation of the blades of the fan.

software

Computer program.

SSO

Fastening system, self-stabilization and lubrication of the

shaft of Noctua fans. 

tacho

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Sensor that produces an electrical signal proportional to the speed of a fan.

graphics card

Expansion board computer that generates images that reproduce the monitor.

voltage

Voltage is supplied to a fan stops.

heat conductor

Conducting body heat.

THERMO

Fan whose speed increases when the air temperature rises.

thermoregulated

Fan whose speed increases with air temperature.

data transmission

Sending and receiving of data between internal and external components of the computer.

DVD

Reader or CD burner and DVDs.

speed

Speed of rotation of a fan.

fan

Computer component that produces air currents for cooling devices need.

viscosity

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A liquid's resistance to movement.

Antivirus: Software that prevents or detects the presence of virus.

File: Full set of information identified by a name. Can be a program, a set of data used by the program or a document created by users.

CPU: Central Processing Unit or CPU (known by its initials in English, CPU), microscopic circuitry that interprets and executes instructions. The CPU handles control and data processing on computers. Generally, the CPU is a microprocessor manufactured on a chip, a single piece of silicon containing millions of electronic components.

Defragmenter: A tool that accommodates all system files are scrambled on the hard disk.

Speed: In computing, one or more rigid circular plates, coated with a material that enables the magnetic recording of data. A normal hard disk rotates at a speed of 3,600 revolutions per minute.

Floppy: On computers or computers, a flat element of mylar coated with iron oxide containing tiny particles capable of maintaining a magnetic field and encased in a protective case or plastic sleeve.

Hackers: Enjoys computers are totally captivated by the programming and computer science.

Hardware: Equipment used for the operation of a computer. Hardware refers to the material components of a computer system, monitor, keyboard, cpu, printer, scanner, camera.

Hoaxes: These are imaginary virus.

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Printer: Computer Peripheral or computer that translates text or computer-generated image to paper or other medium, such as transparencies.

Internet: Interconnection of computer networks that allow computers connected to the contact between them.

Jokes: Are viruses fib.

Maintenance: The effect of maintaining or maintained in good condition.

Ram memory: In computers, type of semiconductor memory (RAM). The static RAM storage is based on logic circuits called flip-flops, which retain information stored on them as long as enough power to operate the device.

Microprocessor: Microprocessor, electronic circuit that acts as a central processing unit of a computer, providing control of the calculations. Microprocessors are also used in other advanced electronic systems, such as printers, automobiles and airplanes.

Modem: Equipment used for computer communication via analogue data transmission. The modem converts the digital signals from other analog transmitter that can be sent by telephone.

Monitor: Monitor (computer) or Screen (computer), the device that shows the images generated by the computer's video adapter or computer.

Mouse: common pointing device, popularized by being included in the standard equipment of the Apple Macintosh. It was developed by Xerox Research Park in Palo Alto (USA). The appearance of this device and the graphical user interface that connects a pointer on the computer screen the movement of the mouse, has opened the world of powerful computers to people previously excluded from it because of darkness of computer languages and command line interface.

Program: in computing, stands for software, the instruction set that runs a computer or computer. The term may refer to

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the original source code or executable version (machine language) of a software component.

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Programming: Development of framework for a computer.

Computer Network: A set of techniques, physical connections and software used to connect two or more computers. The network users can share files, printers and other resources, send emails and run programs on other computers.

Regulator: Mechanism that regulates to order or to normalize the movement and effects of a machine or any of its parts.

Scan Disk: Tools of the system that looks for errors on your hard drive and repairs.

Scanner: Device used to systematically explore an object by the emission of electrons. A device that makes the selection of colors for color printing.

Software: computer programs. Instructions are responsible for the hardware (the machine) do its job.

Keyboard: Extended, a computer keyboard 101/102 key IBM released by midway through the life of the PC / AT in this company.

Virus: a computer program that plays well it interferes with a computer hardware or software.

COMMON PROBLEMS:

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THE COMPUTER WILL NOT START: Verify that the computer is properly connected, if after being well connected does not start, restart, and if it is very likely not turn the power supply is damaged and nearly 80% of computers not ignite, an issue in the sources of power. If that is the case, contact your trusted technician.

THE COMPUTER IS NOT DA VIDEO: maybe the DVD drive this loosely connected or damaged in the first case of a tight connection rectify the hard disk.

IMAGES OF THE MONITOR IS NOT ALL COLORS: Verify that the video drivers video adapter are properly installed. This is done by viewing the properties of the System from Windows Device Manager option in the category Control Panel System. If you have an exclamation mark means that a) The device drivers are not installed properly, b) The device has a resource conflict (IRQ) address of memory, c) the video adapter configuration is not well and corrected in the Display Properties Settings option, assigning colors to 16,000,000 or more colors.

YOU ARE THE U operation system OPERITING SYSTEM NOT FOUND.:

Can not find operating system

This error message may appear due to one or more of the following reasons:

The Notebook BIOS does not detect the hard disk. The hard drive is physically damaged. The Master Boot Record (MBR) files on the disk drive is

damaged. The partition or hard disk section that contains the

master boot record (MBR) of Windows is not active.

Use one of the following steps to troubleshoot the error:

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Step 1: Try hard disk

Use the steps below to perform a test on your hard drive using the Self Test Notebook Hard Drive HP.

1. Connect the AC adapter to your Notebook.2. Hold down the Power button for 5 seconds to turn off

the PC.3. Hold down the F10 key while pressing the Power button

to turn on the PC. Release the F10 key after the text displayed on the computer screen.

4. Once you show the BIOS configuration utility, use the right arrow key to select the Tools menu (Tools).

5. Select Hard Drive Self Test (Hard Drive Self Test).6. Press Enter to begin the test.

The Hard Drive Self Test provides an Estimated test time. Rapid tests are run, Rules, and SMART when you press the Enter key.

If either test fails, contact the HP service and support for instructions on how to request a replacement hard drive.

If all tests are passed, the hard disk is not damaged. HP has a rule not to replace a hard drive under warranty if it passes the diagnostic tests Auto HP hard drive.

NOTE:

Many computer problems are related to soft failures on the hard disk. The comprehensive portion of the Self Test HP hard drive repair software errors on the hard disk, but no information about them. After the test, make sure you restart your computer to see if the Self Test solved the problem I had.

If all tests pass, press the Power button to restart the PC. If the error "Missing operating system" persists, proceed to Step 2.

Step 2: Repair the Master Boot Record

The Master Boot Record (MBR) is a section of the hard drive that the computer uses to start the Windows operating system. If the MBR is damaged, the computer will not

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start. The Windows Operating System Disc (OSD) that came with your HP Notebook can be used to repair the master boot record (MBR). Carefully follow the steps below to repair the MBR.

1. Enter the Disk Operating System Windows in the optical drive (CD or DVD).

2. Hold down the Power button for 5 seconds to turn off the PC. Then press the button again to turn on the computer.

3. Press Enter when prompted to Boot from CD.4. In the Windows Start menu, press R to start Recovery

Console.5. In the command line C: \> prompt, type fixmbr and then

press Enter to continue.6. Y and then press Enter when prompted to write a new

MBR.7. Once you have successfully recorded the MBR, restart

the Notebook pressing the Power button.

Step 3: Reinstall the Windows operating system on your hard drive

To reinstall the Windows XP operating system in an HP Notebook follow the instructions in the document HP Notebook PCs - Repairing or reinstalling the operating system .

Step 4: Contact HP

If the above steps do not resolve the error, please contact the HP service and support for assistance.

The mouse pointer will not move

Try this, if it works it may be a hardware problem but I'm not sure. Now, download the Spybot and AD-WARE Disable System Restore off. Show hidden files (Enable these) 

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Reboot your PC and go into safe mode, hence you pass these antispyware and updated. Eliminate any infection, then you go into normal mode. Download the ccleaner and regcleaner and do a cleanup. Reboot the PC and see how it goes. 

 

KEYBOARD NOT RESPONDING:

Restart the computer. Windows probably hung and the keyboard did not respond. 

· Press the DEL key to see if the keyboard responds in MS-DOS. Should enter the CMOS / BIOS of the computer. 

· Check the absence of a policy manager system or Virus that disables the keyboard to load Windows. Many system administrators disable the keyboard in MS-DOS.SYS file. 

· Check the keyboard cable to one millimeter If you open one of its internal cable, the cable should be replaced completely by another of the same model or repair the damaged but aesthetics. EYE. Never place other than cable because it might burn the keyboard and its port on the motherboard when you connect. 

· Test your keyboard to another computer. If no response, replace with new. 

The computer is slow and fails.

For our computer faster first thing to do a scandisk, then defrag the hard and finally eliminate all unnecessary programs from the Start menu, if still slow, you should check how much free memory, disk space, and even some viruses , which never hurts, the more

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The CD-ROOM, CD-WRITER DVD-ROOM OR CD `S NO LEE

Get an XP CD and insert it into the unit ... boot from the drive to see if it recognizes the CD. If you recognize is a system problem. If it recognizes is a physical problem., Usually only have a screw removed from the unit and see where a technician to try it before you ... if there does not work you may have to buy a unit.

INTERVIEW:

Served to gather information about the prevention and correction of errors in computer equipment.

CONSULTING:

Took place to create and structure the project.

INTERNET:

Was used to collect information in the computers, ARCHITECTURES PC `S, IMAGES USED PZARA the Handbook, as well as tools, and some programs.

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BOOKS AND MANUALS:

WAS ADDRESSING A GUIDE TO OUR WORK IN FAVOR OF A BETTER RESULT.

HYPERLINKS

http://es.wikipedia.org/wiki/Paquete_de_software

http://mto-hard.info/glosario.html#velocidad

www.fincs.com.br Enlaces patrocinados

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00729805&lc=es&dlc=es&cc=es/*

CONCLUSIONS:The development of this manual consolidates the knowledge of both users and those involved in its preparation. You can set up as an important tool when maintaining a PC.