29
A website is not enough: share and inspire! Patrick Torsney

London Advice Conference

Embed Size (px)

DESCRIPTION

Clifford Chance, Canary Wharf London. 3rd July 2012I use PP as a 'background' so it will be difficult to get all what I was saying by just seeing the slides. However, it may be useful so here it is, in the spirit of sharing

Citation preview

Page 1: London Advice Conference

A website is not enough: share and inspire!

Patrick Torsney

Page 2: London Advice Conference

who are you?what is your message?

do others need to hear about it?

Page 3: London Advice Conference

More than half UK population now on Facebook

37.4 million UK adults use Facebook regularly

32.1 million UK adults use YouTube regularly

15.5 million UK adults on Twitter

7.9 million UK adults on LinkedIn

Page 4: London Advice Conference

Internet-based tools for sharing

and discussing information

internet-based tools for sharing

and discussing information

ways of sharing opinions, insights,

experiences, and perspectives

with each other

a fancy way of describing the zillions of conversations

people are having online

24/7

Page 5: London Advice Conference

do you need to be a 20-year old computer whizz adept in all kinds of technological

geekery and mumbo jumbo?

can I ‘DO’ social media?

Page 6: London Advice Conference

web 1.0

your website…1990’s

Page 7: London Advice Conference

web 2.0

your website…2000’s

Page 8: London Advice Conference

strategy first…• what are your goals and objectives– raise money?–new volunteers?– to increase website traffic?– to raise your profile?– to encourage social change?

• pick your platforms• experiment personally

Page 9: London Advice Conference

is a social utility that connects people with friends and

others who work, study and live around them

Page 10: London Advice Conference

• a Page not a Profile

• facebook.com/pages > create page >

• don’t need to already have a personal account

• upload your avatar and fill in info, start posting!

• public but can have private conversations

• when 25 ‘likes’, you can reserve a vanity URL at facebook.com/yourorganisation

Page 11: London Advice Conference

• share links, photos or video in Status

Updates

• 4-6 updates per week is ideal

• careful about automating content and

syncing with other SM sites

• have more than one Administrator for

your page

• liking, Favourites and Tagging: building

connections

• link your Facebook Page into your other

online communications and social media

elsewhere – including email signatures

Page 12: London Advice Conference
Page 13: London Advice Conference
Page 14: London Advice Conference

helps people communicate,

share information and stay connected

through the exchange of brief, frequent messages

Page 15: London Advice Conference

• 200 million people world-wide

• Communicating messages in short

bursts of info

• Very few “get it” from day one!

• All tweets public unless you tweet via

Direct Message (DM)

• Success is earned

Page 16: London Advice Conference

• twitter.com/signup– enter your organisation’s details– pick a username, e-mail and

password– think about continuity of branding

with your username• Settings > Profile and upload an avatar

(picture)– write a limited bio of your

organisation– don’t ‘protect’ your tweets– add location if tweeting from work

• do NOT follow anyone until you have completed this and sent out your first tweet

• get following and tweeting

Page 17: London Advice Conference

about tweets• limited to 140 characters

• a short @username is best – helps with RT

• good to share links + items of value

• can also include pictures and video

• follow and see how others do it

• search for users by name and say hello!

• can create ‘lists’

• follow Friday #FF

Page 18: London Advice Conference
Page 19: London Advice Conference

already there…

@AdviceUK

@CitizensAdvice

@LawCentres

@LASAVoice

@LegalActionGrp

@Shelter

@YLALawyers

@BAILII

@ilegal

Page 20: London Advice Conference
Page 21: London Advice Conference
Page 22: London Advice Conference

a video sharing website that allows you to

display and share a wide variety of user-generated

content

Page 23: London Advice Conference

• Youtube.com > create account

(Google account)

• 2nd largest search engine in the

world, behind Google

• Remember continuity of brand

• If you don’t have your own

content you can favourite the

content of others to build your

page

Page 24: London Advice Conference

• Continuity of avatar as Profile Picture

and colours

• Limit Channel description to Mission

Statement or one paragraph

• Use Channel Tags and Video Titles

• Enable Channel and Video comments

• Subscribe to Channels created by

funders/partners

• Sign up for YouTube’s nonprofit

programme

• Embed your videos elsewhere

Page 25: London Advice Conference

video content ideas• use favouriting other videos to build content

or, Animoto or equivalent

• document events and important speeches by

staff

• give a tour of your offices or facilities

• interview staff members, supporters, experts

• create montages of clips with stats or quotes

• interview and feature success stories

• annual thank you video

Page 26: London Advice Conference
Page 27: London Advice Conference

metrics and your ROI• Create a 12 column spreadsheet

(1 column per month)• Define your metrics (rows) eg:

– website traffic– blog traffic– e-newsletter subscribers– Facebook fans– Twitter followers– Online donations generated– volunteers gained– event attendees

• Monitor on same date of each month eg 1st of the month

Page 28: London Advice Conference

content content content• your website is still important!

• are you creating content?

• what about a Chair’s blog, like

– Hackney Community Law Centre

– JCWI

• comment on local and national

news and current issues

• push your content via your social

networks

Page 29: London Advice Conference

Patrick Torsney

http://about.me/ilegal ilegal.org.uk