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Learning Everywhere Laura Overton Laura@towardsmaturi ty org Lauraoverton Images courtesy of freedigitalphotos.net The Hype vs the Reality

Learning Everywhere - The hype vs the reality in the NHS

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Laura Overton, Yorkshire and Humber, NHS, eLearning, Learning Technology

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Page 1: Learning Everywhere - The hype vs the reality in the NHS

Learning Everywhere

Laura Overton

Laura@towardsmaturity org

Lauraoverton

#YHelearnImages courtesy of freedigitalphotos.net

The Hype vs the Reality

Page 2: Learning Everywhere - The hype vs the reality in the NHS

www.towardsmaturity.orgwww.towardsmaturity.org

Learning beyond the course86% of L&D want to push updated information to staff

94% want to speed up application of learning at work

26% achieving it

19% achieving it

Page 3: Learning Everywhere - The hype vs the reality in the NHS

The Hype

Improve employee engagement

Learners use own devices

Accessing support at the point of need

Generate sharing of user generated content

Support for personal professional development

Improve application of learning

62% 64% 66% 68% 70% 72% 74% 76% 78% 80%

72%

72%

69%

79%

79%

76%

% Health looking for benefits

Social learning

Mobile learning

Page 4: Learning Everywhere - The hype vs the reality in the NHS

The reality

Improve employee engagement

Learners use own devices

Accessing support at the point of need

Generate sharing of user generated content

Support for personal professional development

Improve application of learning

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

18%

13%

20%

28%

25%

25%

10%

10%

7%

7%

10%

7%

72%

72%

69%

79%

79%

76%

% Health looking for benefits % reporting Benefits - Health % reporting Benefits - Top Q

Social learning

Mobile learning

Page 5: Learning Everywhere - The hype vs the reality in the NHS

10 years of Benchmarking

What is working and what’s not?

2004 2014

*throughout this presentation Learner data gathered from the Towards Maturity

Learning Landscape study will be illustrated with this iconwww.towardsmaturity.org/learners

Page 6: Learning Everywhere - The hype vs the reality in the NHS

www.towardsmaturity.orgwww.towardsmaturity.org

Learning innovation, done well, delivers bottom line results!Fact

Adding Value

14% Productivity

19% Staff engagement

9% attrition rates

+ Improving efficiency

12% Time to competency

22% learning delivery time

17% Training Cost

-

Page 7: Learning Everywhere - The hype vs the reality in the NHS

Top Learning Companies

TM Index

Those in the top quartile of TMI are delivering more results, faster!Productivity

AgilityEfficiency

Top learning companies are defined as those in the top quartile of the @towardsmaturity index see appendixB for detail

Page 8: Learning Everywhere - The hype vs the reality in the NHS

www.towardsmaturity.org/2013benchmarkLauraoverton #bethebest13

Lessons from the top learning companies that help us turn the hype into reality

Page 9: Learning Everywhere - The hype vs the reality in the NHS

www.towardsmaturity.org/2013benchmarkLauraoverton #bethebest13

Only 47% of

L&D leaders in Health believe that their learning supports the skills the business needs

Top Q

Average

Page 10: Learning Everywhere - The hype vs the reality in the NHS

www.towardsmaturity.org/2013benchmarkLauraoverton #bethebest13

Only 20% of

L&D leaders in Health believe that their learning supports the skills the business needs

Page 11: Learning Everywhere - The hype vs the reality in the NHS

www.towardsmaturity.org/2013benchmarkLauraoverton #bethebest13

3 in 5 learners say the course is effective in helping them learn what they need for the job

88% want to learn at their own pace

17%

Page 12: Learning Everywhere - The hype vs the reality in the NHS

www.towardsmaturity.org/2013benchmarkLauraoverton #bethebest13

Only 17% of

L&D leaders in Health agree staff know how to productively connect and share

Page 13: Learning Everywhere - The hype vs the reality in the NHS

www.towardsmaturity.org/2013benchmarkLauraoverton #bethebest13

Only 8% of L&D

leaders in Health agree that learning technologies support the onboarding process

Page 14: Learning Everywhere - The hype vs the reality in the NHS

www.towardsmaturity.org/2013benchmarkLauraoverton #bethebest13

40%agree

15%agree

Eg users encouraged

To use own devices fo

r learning

• 62% of learners are using mobile to access resources to help them do their job

• Half of them are using their own technology

• Where are they learning?– 51% When they need it– 24% On the way to work– 44% At home and

weekend

17%

Page 15: Learning Everywhere - The hype vs the reality in the NHS

www.towardsmaturity.org/2013benchmarkLauraoverton #bethebest13

How well do we respond to our learners?

75% are happy to engage with online learning

65% are motivated by technology that allows them to

share

40% say staff lack skill to manage online learning

18% think their learners know how to connect and share

Page 16: Learning Everywhere - The hype vs the reality in the NHS

www.towardsmaturity.org/2013benchmarkLauraoverton #bethebest13

35% of L&D

leaders in Health involve users in the design of learning

Page 17: Learning Everywhere - The hype vs the reality in the NHS

www.towardsmaturity.org/2013benchmarkLauraoverton #bethebest13

Page 18: Learning Everywhere - The hype vs the reality in the NHS

www.towardsmaturity.org/2013benchmarkLauraoverton #bethebest13

54% of L&D

leaders in Health provide CPD for learning professionals

Page 19: Learning Everywhere - The hype vs the reality in the NHS

www.towardsmaturity.org/2013benchmarkLauraoverton #bethebest13

Moving from Hype to reality

Compare with others at www.towardsmaturity.org/mybenchmark

Page 20: Learning Everywhere - The hype vs the reality in the NHS

www.towardsmaturity.org/2013benchmarkLauraoverton #bethebest13

The CIPD welcomes Toward Maturity’s New

Learning Agenda as a framework for L&D, HR and business leaders to work together in new ways, in the midst of a rapidly evolving work

context, to deliver great business results through engaged and motivated

staff.

Peter Cheese, CEO, CIPD

Page 21: Learning Everywhere - The hype vs the reality in the NHS

Learning Everywhere

Laura Overton

Laura@towardsmaturity org

Lauraoverton

#YHelearnImages courtesy of freedigitalphotos.net

Workshop- Mobile and Social

What works and what doesn’t?