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Engagement by Design Pietro Polsinelli All links for this talk: http://bit.ly/EngByDes

Engagement by Design

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Design websites and apps integrating engagement design principles from game design.

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Page 1: Engagement by Design

Engagement

by

Design

Pietro Polsinelli

All links for this talk:

http://bit.ly/EngByDes

Page 2: Engagement by Design

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How do we get from this to a more engaging UI/app?

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From Bokardo http://bokardo.com

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Thursday, September 27,

2012

Creating apps meditating on user psychology - examples

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The problem: bring movie script writing to the masses.

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Obvious approach:

web based writing tool

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http://20lin.es

Designer didn’t ask: is it fun to write? Or is it diffcult and boring? Also talking with my customers, who

are Cinema experts, its been hard to pass the message through: not everybody lives for movie

scriptwriting. 9

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How can I talk about WW2 to today’s hurried reader?

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Twitter stories to movies. The loop write – publish – get an answer (or many) / get a like is short, and has

SURPRISES and EFFECTS beyond your action.

Social software for story composition.

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Thursday, September 27,

2012

The problem: RTFM (Read The F...ing Manual)

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Gabriele Farina from aLittleb.it (Milan). This requires smartness, but it is also a quite natural application:

progress in documentation is linear, can be variously “locally” gamified.

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aLittleb.it

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Starting point is an anthropological question, instead of a “functionally complete” question.

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Focus: iA Writer.

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Thursday, September 27,

2012

Reach of user centered UI design

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Not only apps, but always about users.

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[add user walks from right to left]

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Thursday, September 27,

2012

Which company has had a great success recently, with a user model fully impacting design?

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No technical, design, game design / mechanics innovation

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Why

games

can teach

about UI?

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Crash course

in game design

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Example analysis: Pinball

Works in different media – nice on the iPad.

What is the game about? What is the main loop?

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This is its meaning.

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Pinball game hermeneutics. Depth by progressive views.

1. Just keep the ball in play

2. Make point rich hits

3. Reach goals

4. Complete the story

5. Not fun any more

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Game are made of loops

To analyze the mechanics of a game, you got to find the loops.

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Game loops

contain

surprises

http://en.wikipedia.org/wiki/Kinder_Surprise

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Stick

to

basics

These are some of the mechanics – plus status competition …

This is very important in order to establish deep contact with your users: find the deep motivation.

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Is this simple mechanic union relevant only for classical games?

Union of drawing – racing

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Drawing with your finger on the iPad is nice. Racing with small cars is beautiful.

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Considers shape, speed. Also runtime “turbo” interventions. You don’t drive – which simplifies

development, but is a plus here, not a minus.

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Surprises

Flipper surprises us by say enabling additional bats Or by moving parts that were still. In videogames.

Using the same mechanics for different ends is usually very effective and preserves usability used so

far.

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HEROICA

Heroica: the hero’s journey, becomes engaging through mini games – typically a DUEL. Race, mystery

solving. Most natural (and most difficoult) game design choice.

Interesting because of cross game gaming.

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“This game is engaging”

Engagement can be caused by disparate reasons:

1. Engagement because of s fun base mechanic

2. Engagement by using a virtual world projection mechanics

Engaging design is ambiguous: can mean engaging by using a base mechanic (flipper tower defence,

verify the chapter in theory of fun), or by using a virtual world projection mechanics 37

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Koster – Deterding definition of fun.

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“Fun is

about

learning in

a context

where there

is no

pressure”

But in school there is, and there has to be, pressure. There is here a dynamic.

http://www.youtube.com/watch?feature=player_embedded&v=x5YtkTw4wn4#!

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the flow

The blurry edge between challenging and too difficoult.

There is the flow. We are tackling the tip of something complex. When we are

kept at the margin of our abilities – it’s the flow graph. So its complex,

there are exceptions everywhere. 40

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Flow: The Psychology of Optimal Experience Mihaly Csikszentmihalyi (Author)

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Learn more on Classical Game Design

Readings.

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Thursday, September 27,

2012

A path beyond usability:

Narrative enchantment

Another path for going beyond usability.

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Metrics driven

game design intro

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Feedback is scary – but can help.

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http://vimeo.com/32161327

Mafia Wars guy.

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Thursday, September 27,

2012

Measure, measure, measure.

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No narrative ideal, no purpose beyond monetization. Lenses in a skeleton: The Sims Social.

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From Bokardo’s Metric Driven Design

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Thursday, September 27,

2012

Addiction by Design Natascha Schull

http://gelconference.com/videos/2008/natasha_schull

97% is given by the slot machine – study IT

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Went there to get milk...

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Las Vegas Airport

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Overall designed...

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A different auro to the zone term

“So annoying when I do jackpot”

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Casino Gaming Magazine: indded motivated in working Uis. How to make the user feel she’s winning

when she’s not”

The aim of game design is “get player EXTINCTION” – NO MONEY LEFT

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Learn more on Metric driven game design

Study.

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New user models.

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Playfication

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Thursday, September 27,

2012

Oh how nice it is to work as a

slave for this multinational

http://unmanned.molleindustria.org/

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Thursday, September 27,

2012

Conflict of interests

“This Bat Man game feels like busywork” -> bad game.

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Thursday, September 27,

2012

UI’s we meet are hard to handle and cannot be designed from the ground up.

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Again here we see the interplay of user model, motivations, actual design.

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Teamwork Project manager went from gamification to clean UI.

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Image attributions

The Act http://www.chillingo.com/games/act/

Future Pinball http://www.futurepinball.com/

Le Penseur: http://en.wikipedia.org/wiki/File:Paris_2010_-_Le_Penseur.jpg

Memegenerator: http://memegenerator.net/instance/22994388

RTFM http://tcritic.com/archives/rtfm-people/

Crowd mall: http://kiraturner.files.wordpress.com/2012/01/crowdscene.jpg

Police officer: http://www.flickr.com/photos/22441520@N02/3425534729/sizes/m/in/photostream/

Mau Dau http://www.gamesindustry.biz/articles/2011-10-18-facebook-refines-mau-dau-calculations

Lambs http://www.flickr.com/photos/sandlings/4605712227/sizes/l/in/photostream/

Page 67: Engagement by Design

Engagement

by

Design

All links for this talk:

http://bit.ly/EngByDes

Pietro Polsinelli

twitter @ppolsinelli

e-mail [email protected]