DESIGNING WITH THE USERS!

WHO IS A DESIGNER HERE?

INTRODUCE YOURSELF: WHY ARE YOU AT UXRIGA?

WHAT IS PARTICIPATORY DESIGN?Or maybe co-design, co-creation, co-production, collaborative design and etc.

THE DIRECT INVOLVEMENT OF PEOPLE INTO THE DESIGN PROCESS

Elizabeth B.-N. Sanders (*) & Pieter Jan Stappers (**)

WHAT IS NOT PARTICIPATORY DESIGN?

MAKING USERS DO YOUR JOB AS A DESIGNER

WHY?

GENERATE THE DIRECTION Why are we doing this? What exactly are we doing?

WHY?

UNDERSTAND YOUR USERS BETTER Their believes, behaviours, needs, feelings, ideas. and real problems!

WHY?

GET INSPIRATION AND INSIGHTSAnd not design for ourselves but for our users

WHEN?

EARLY ON THE DESIGN PROCESS

HOW?

IDENTIFY GOALS AND HYPOTHESISES PLAN APPROPRIATE ACTIVITIES FACILITATE DESIGN SESSIONS ANALYZE THE RESULTS

TEAM UP!

DESIGN SOLUTION FOR THE CONFERENCE

2 TASKS

FEELING, WISHES AND NEEDS

FLOW, ACTIVITIES, NEEDS, IDEAS

WRITING EXERCISE

FLOW CREATION

LET’S MAKE CONFERENCES GREAT AGAIN!

TASK ONE

WRITE A LOVE OR BREAKUP LETTER to the conference you visit regularly: UXRiga

TASK ONE

READ IT TO YOUR TEAMand make notes!

TASK ONE

WHAT DID YOU NOTICE WHILE DOING THIS ACTIVITY? WHAT WAS THE MOST UNEXPECTED FINDING? WHAT WAS PREDICTABLE?

TASK ONE

CHOOSE 3 KEY FINDINGS PER GROUP YOU WANT SHARE WITH EVERYONE. (IDEAS, EMOTIONS, FEELINGS, BARRIERS, ACTIVITIES)

TASK ONE

LET’S AGGREGATE! Would interview give you same results?

FLOW

TASK TWO

CHOOSE THE MODERATOR!

TASK TWO

BY USING MATERIALS (MODELLING CLAY, LEGOS, POST-IT NOTES) CREATE THE CONFERENCE

TASK TWO

IDEAL /USUAL

PERFECT FUTURE

VS

TASK TWO

PRESENT YOUR CONFERENCE!

TASK TWO

INSPIRATION AND INSIGHTS TOUCHPOINTS USER PROBLEMS, EMOTIONS AND BELIEVES

TASK TWO

INSPIRATION AND INSIGHTS TOUCHPOINTS USER PROBLEMS, EMOTIONS AND BELIEVES

RESULTS INTO ACTION

TASK THREE

DISCUSS AND DECIDE ON THE NEXT STEP: IS IT MORE SESSIONS? OR PROTOTYPING?

THANK YOU!