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This is the slide deck we used when giving our design refinement presentation for our Human Factors of Interface Design course at Olin College of Engineering. Team Eiffel65: Matt Huang Dan Elg Rachael Stedman Sarah Waskom
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Eiffel65
Dan Elg, Matt Huang,
Rachael Stedman, Sarah Waskom
Team Eiffel65
• Project Goal
• Our Greatest Challenge
• Prototype Demo
• Personas
• Design Decisions
• Usability Test Learnings
• Next Steps
redesign the mbta kiosks
kiosk user goal
get from point A…
…to point B
purpose of mbta kiosks
I am at point A and I want to get
to point B
Kiosk
Want Need
Translation
Fare you need to get to point B
I want this fare type and amount
Kiosk
Financial Transaction
Fare you need to get to point B
OR
disjoint user groups
what regular
users need
what infrequent users need
financial transaction
want to need translation
user interface tasks
demo
personas
Chris the Commuter
Ted the Tourist
disjoint
Frankie the Freshman
Sally the Sporadic
in-focus
out-of-focus
Chris the Commuter
• Quickly add value to CharlieCard
• Occasionally buy a monthly pass
• Figure out directions
• Determine fare prices
• Buy cheapest fare
Ted the Tourist
disjoint tasks
design decisions
usability test learnings
usability test learnings
auto-appearing keyboard
merge screens
find address find station
find attraction
next steps
different experience for each user type
“Most of our issues were related to
recoveringfrom errors and/or
providing users with more control.“
-heuristic evaluation