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Massachusetts Bay Transportation Authority MBTA Light Rail Transit System OPERATIONS AND MAINTENANCE PLAN January 6, 2011 1

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Page 1: MBTA Light Rail Transit System

Massachusetts Bay Transportation Authority

MBTA Light Rail Transit System

OPERATIONS AND MAINTENANCE PLAN

January 6 2011

1

MBTA Light Rail Transit System Operations and Maintenance Plan

Revision History

Changes NotesDate Issue [date] Initial

I i

01-06-2011 11

MBTA Light Rail Transit System

OPERATIONS AND MAINTENANCE PLAN

Table of Contents

10 INTRODUCTION 11 Purpose of the Operating and Maintenance Plan 1

20 SYSTEM DESCRIPTION AND CHARACTERISTICS 2 21 MBTA Light Rail Overview 2 22 MBTA Green Line Extension Project Description 5 23 MBTA Light Rail Facilities and Systems 6

231 Stations and System Accessibility 6 232 Revenue Vehicle Fleet 9 23 3 Vehicle Fleet Maintenance and Train Storage Facilities 10 234 Main Line Track Segments 11 235 Traction Power System 12 236 Operations Control Center (OCC) 13 237 Train Control and Signal Systems 16 238 Communications System 16 23 9 Fare Collection System 17 2310 SafetyProgram l9 2311 Security 20 2312 Connections with the MBTA Bus Network 21

30 OPERATIONS 22 31 Management and Supervision 22 32 MBTA Light Rail Boarding Projections 22

321 Existing Light Rail Ridership 22 322 Green Line Extension Boarding Projections 26

33 Passenger Capacity 26 34 Train Service Guidelines 26 35 Train Consist Requirements 27 36 Travel Times 28

361 Travel Times between Stations 28 362 Accommodating Persons With Mobility Needs 32

37 Train Operations 32 371 Green Line Branches and Central Subway 32 372 Green Line Extension 33 373 Start-up Operations- Green Line Extension 33 374 Revenue Service Initiation-GreenLine Extension 33

38 Total Revenue Fleet Requirements FY 2011-2015 36 39 Operations Control Center 37 310 Train Operators 37

3101 Reporting Station 37 3102 Relief Points and Fallback Operators 37

01-06-2011 111

3103 Duty Assignments 37 40 ENGINEERING AND MAINTENANCE 39

41 Management and Supervision 39 42 Track 41 43 Communications 42 44 Signals 44 45 Traction Power 44

451 Traction Power Substations 45 452 Overhead Catenary System (OCS) 45

46 Building and Structures 46 47 Engineering and Maintenance Projects Systems Engineering 47

50 SUBWAY FLEET AND SUBWAY FLEET SERVICES 48 51 Management aiJd Supervision 48 52 Description ofMBTA Green Line Light Rail Fleet 48

521 Fleet Interchangeability 49 522 Heavy Rail and Light Rail Operations Fleet Management Plan 49 523 Train Control 49

53 Description ofLight Rail Fleet Services Facilities 49 531 Everett Subway Repair Facility 49 532 Riverside Carhouse 50 533 Reservoir Carhouse 50 534 Lake Street Carhouse 50 535 Green Line Extension (GLX) Carhouse 50 536 Mattapan Repair Shop 51

54 Subway Fleet Inspection and Maintenance 51 541 Cleaning and Servicing 51 542 Unscheduled Maintenance and Repair 52 543 Critical Systems Replacement or OverhaulRebuild Program 53 544 Emergency Response Capabilities 53

60 RULES SAFETY SECURITY AND TRAINING 54 61 Responsibility for Safety and Security 54 62 System Safety Management Plan 54 63 Regulatory Agencies 55

631 Federal Railroad Administration (FRA) 55 632 Federal Transit Administration (FTA) 55 633 Federal Communications Commission (FCC) 55 634 Architectural Access Board 55 635 Department of Public Utilities (DPU) 56 636 American Disability Act Access Guidelines (ADAAG) 56

64 Industry Organizations and Standards 57 641 American Public Transportation Association (APTA) 57 642 American Railway Engineering and Maintenance-of-Way Association (AREMA) 57 643 National Fire Protection Association (NFPA) 57

65 Operating Rules 57 66 Standard Operating Procedures 58

01-06-2011 IV

67 Special Orders 58 68 Training and Qualification 58

681 Training for Transportation 58 682 Training for Signal Systems 58 683 Training for Light Rail Vehicle Maintenance 59

70 SERVICE INTERRUPTIONS AND EMERGENCIES 60 71 Principal Objectives 60

711 Safety and Security 60 712 Loss and Damage Mitigation 60 713 System Recovery 60

72 Service Recovery Scenarios 60 721 Collision or Deraihnent 61 722 Fire or Smoke 61 723 OutsiderTrespasserSuicide 61 724 Death 62 725 Personal InjurySerious Illness 62 726 Grade Crossing Accident 62 72 7 Hazardous Materials Release 63 728 Property Damage or Serious Vandalism 63 729 Wind Heavy Rains Flood 63 7210 Damaged or Obstructed Track or Structure 63 7211 Traction Power System Failure 64 7212 Vehicle Mechanical Failure 64 7213 SignalControl System Failure 64 7214 SCAD A System Failure 65 7215 Civil Disorder 65 7216 TerroristBomb Threat 65 7217 Other Recovery Scenarios 65

73 Role of the Operations Control Center (OCC) 66 731 Description and Location of the OCC 66 732 Coordination and Control ofthe Subway System 67 733 Immediate Notifications 67 734 Communications Center 68 735 Recovery Strategy Formulation and Implementationmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot 68 736 AccidentIncident Investigation Requirements 69 737 Coordination of Resources 69 738 Regulatory Reporting Requirements 70 739 Lessons LearnedContinuous Improvement 70

80 MBTA GREEN LINE STAFFING PLAN 71 90 STAFF SUPPORT FUNCTIONS 77

91 Administrative amp Technical Support 77 92 Contracted Technical Support 77

100 LIGHT RAIL SCHEMATICS 78

01-06-2011 v

Section 20

Table A

Table B

Table C

TableD

Table E

Table F

Table G

Section 30

TableH

Table I

Table J

TableK

Section 40

middotTable L

Section 80

TableM

List of Tables

MBTA Light Rail Fleet Assignment

MBTA Light Rail System Headways

MBTA Light Rail System Weekday Span of Service

MBT A Light Rail Stations

MBTA Light Rail Fleet Characteristics

MBTA Light Rail Interlocking Locations

MBTA Light Rail Fare Equipment

FY2009 Average Boardings by Station- Existing Light Rail Transit System

2030 Average Weekday Boarding Projections- Green Line Extension

Estimated Travel Times Between Stations

Total Fleet Requirements FY 2011-2015

Traction Power Substations

MBTA Light Rail Staffing Levels by Department and Position

01-06-2011 VI

I

i

AC

ADA

APTA

AREMA

AVI

CCTV

CFR

CTC

CTS

DPU

E-TEL

FCC

FRA

FTA

GCWS

GRS

HSL

HVAC

IGBT

IRS SA

LCP

LED

LRV

MBTA

MLP

MMBF

MOU

NFPA

01-06-2011

List of Acronyms

Alternating Current

Americans with Disabilities Act of 1990

American Public Transportation Association

American Railway Engineering and Maintenance-of-Way Association

Automatic Vehicle Identification

Closed Circuit Television

Code of Federal Regulations

Centralized Traffic Control

Cable Transmission System

Department of Public Utilities

Emergency Telephone

Federal Communications Commission

Federal Railroad Administration

Federal Transit Administration

Grade Crossing Warning System

General Railway Signal

High Speed Line

Heating Ventilation and Air Conditioning

Integrated Gate Bi-polar Transistor

Internal Rail System Safety Audits

Local Control Panel

Light Emitting Diode

Light Rail Vehicle

Massachusetts Bay Transportation Authority

Maximum Load Point

Mean Miles Between Failures

Memorandum of Understanding

National Fire Protection Association

Vll

NTSB

occ ocs OSHA

PA

PAl

PCC

PMIPMP

POP

PRO

PTU

RFS

ROD

ROCC

RTOS

SAV

SCAD A

SOP

SSPP

TAP

TCampC

TDD

TPSS

TSB

TVM

TWC

UPS

VMS

vss

National Transportation Safety Board

Operations Control Center

Overhead Catenary System

Occupational Safety and Health Administration

Public Address

Passenger Assistance Intercom

Presidents Conference Committee

Preventive Maintenance Inspection I Program

Proof-of-Payment )J

Pre-Revenue Operations

Portable Test Unit

Rail Fleet Services

Revenue Operations Date ii

Rail Operations Control Center

Rail Transportation Operations Supervisor

Stand Alone Ticket Validator

Supervisory Control and Data Acquisition System

Standard Operating Procedure

System Safety Program Plan

Transit Access Pass

Train Control and Communications

Telecommunications Device for the Deaf

Traction Power Substation

Transit Services Bureau

TicketVcnding Machine I lr

Train-to-Wayside Communications System

Uninterruptible Power Supply

Variable Message Sign

Video Security System

01-06-2011 V111

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 10- INTRODUCTION

10 INTRODUCTION

11 Purpose of the Operating and Maintenance Plan

The Operations and Maintenance (0 amp M) Plan describes the Massachusetts Bay Transportation Authority (MBTA) Light Rail Transit (LRT) system The plan addresses all four MBTA Green Line service lines (the B C D and E branches) and the Mattapan High Speed Line It includes the proposed Green Line Extension and the two lines (D and E) that would operate along the Extensions two new service branches The Plan establishes the framework for the Extensions operation and maintenance

The 0 amp M Plan is a living document It is updated periodically as conditions change This edition of the Plan incorporates the Green Line Extension which proposes to extend the revenue operation from a relocated Lechmere Station along two service branches A 34-mile Medford Branch would extend to College Avenue in Medford along the MBTA Lowell Line commuter rail right-ot~way and a 09-mile Union Square Branch would extend to Union Square in Somerville along the MBTA Fitchburg Line commuter rail right-of-way The existing D branch would operate from Riverside to Medford while the existing E branch would operate from Heath Street to Union Square Revenue operations on the Green Line Extension are expected to begin during the 4th quarter of 2015

12 MBTA Green Line Extension Service Objectives

The principal service objectives of the MBTA Green Line Extension arc to

bull Provide safe convenient and accessible service to the communities between the relocated Lechmere Station and College Avenue and to Union Square

bull Improve transit reliability in the corridors between downtown Boston Medford and Union Square

bull Interface with the MBTA Subway and Bus System MBTA Commuter Rail and Amtrak Intercity Rail as well as other modes of surface transportation

bull Support transit-oriented development in and aronnd stations

bull Improve air quality within the region serviced

bull Provide a high capacity affordable transportation alternative

MBT A Light Rail Operations primary mission is a commitment to operate and maintain a safe clean and efficient transit system with professionalism courtesy and integrity throughout the Metropolitan Boston region

01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

20 SYSTEM DESCRIPTION AND CHARACTERISTICS

21 MBTA Light Rail Overview

The proposed extension to Union Square in Somerville and to College Avenue in Medford will be the fust expansion of Green Line Service since July 4 1959 when the Riverside Line (D branch) began revenue operations The Park Street Loop which funneled numerous surface car lines into the Public Garden and Tremont Street portals opened in 1897 A year later the North Station portal opened and funneled car lines into the loop at Scollay Square (now called Government Center) During the early 1900s with the constmction of an elevated structure to temporarily reroute Washington Street El trains as the Downtown Subway hmnel was being constmcted a connection ramp from the North Station portal was built to the elevated structure After completion of the ramp the Lechmere Viaduct was constructed and opened in 1912 reducing congestion by streetcar lines from eastern Cambridge and Somerville in and around the North Station portal

Relieving congestion at portals became a dominant theme for Green Line enhancements over the ensuing decades The 1914 extension of the tunnel westward to the old Kenmore Square portal removed a great many cars from the Public Garden portal The 1932 development of the separate St Marys and Blandford portals eliminated the Kenmore Square portal and merged the Commonwealth A venue and Beacon Street cars at an underground junction The 1941 Copley Junction project the short Huntington Avenue subway segment and the Northeastern University portal eliminated the Public Garden portal and heavy streetcar traffic from the streets of Back Bay

The Green Line surface portions all represent streetcar lines dating from the 19th Century At one time streetcar lines originating from other parts of the Metropolitan Area were funneled into the Central Subway Three of the remaining routes are almost entirely in the reserved medians on Commonwealth Avenue Beacon Street and Huntington Avenue Only the outermost segment of the Huntington Avenue Line (E branch) operates as a traditional streetcar line where Green Line vehicles operate in mixed traffic with automobiles buses and trucks

The 1959 Riverside Line saved a commuter rail line threatened with abandonment and replaced streetcar lines through lightly populated areas with a Light Rail Line This project also led to the construction of the new Fenway Portal and elimination of the Tremont Portal

Most recently the MBTA completed the reconstruction of North Station which eliminated a portion of the Lechmere Viaduct as the Green Line station was moved from an elevated structure to an underground station platform still serving the TD Garden and other service cmmections at North Station

Similar to the Green Line Extension other Green Line grade separated segments (Central Subway Lechmere Viaduct and the Riverside Line through BrooklineNewton) have been developed as capital projects over the past 100 years since the opening of the initial subway segment

01-06-2011 2

I

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The Mattapan High Speed Line while on a dedicated right-of-way provides a streetcar service from Mattapan Station to Ashmont Station which is a Red Line station located at the end of the Dorchester Branch

Table A presents the Light Rail active vehicle assignment by model and initial year of revenue serv1ce

Table A- MBTA Light Rail Fleet Assignment

Eight Rail Vehicl~ Types

Date

Presidents Conference Committee

Kinki-Sharyo

1986shy1988

Kinki-Sharyo

1997

AnsaldoBreda

1998 - 2007

Out forBid

Projected Delivery

2015

Total

February 2010 10 94 20 95 - 219

Green Line Extension Pre-Revenue Operations 2015

10 91 19 95 24 243

Tables B and C present the existing MBTA Subway System headways and spans of service Specific information for the MBTA Green Line Extension is contained in Section 3 The hours of operation for each service period are shown in Section 372

of

01-06-2011 3

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Table B- MBTA Subway System Headways

- -shyLine -

-shy- -

- --- -

Weekday -PeakS

-shy

- 7 Weekday Miii-Day

Weekday Evening

We~kday Late Night-

GreenLincB 56 8 10 11

Green Line C 67 10 1314 14

Green LineD 566 1011 13 13

Green Line E 5 78 1314 1314

MBTA Red Line Braintree Branch 89 13 12 12

MBTA Red Line Ashmont Branch 89 13 12 12

MBTA Mattapan High Speed Line 5 78 12 12

MBTA Orange Line 5 8 10 10

MBTA Blue Line 45 89 10 13

Line Saturday AM Peak

Sattfttlay PM Peak shy

St~~day - Evening

- shy- Satu~d~y Late Night

Green Line B 7 6 7 11

Green Line C 10 8 8 10

Green LineD 10 8 10 10

Green Line E 10 7 10 10

MBTA Red Line Braintree Branch 14 14 14 14

MBTA Red Line Ashmont Branch 14 14 14 14

MBTA Mattapan High Speed Line 78 78 I 011 1011

MBTA Orange Line 10 8 10 10

MBTABucLine 89 89 89 1213

Line Suday~M Peak

Sunday-shyPMqeak

-- Suntl~~ shy-Eveningshy- Sunday-_

Eate Niglit

Green Line B 10 89 10 10

Green Line C 10 910 10 10

Green LineD 10 10 10 10

Green Line E 10 10 10 10

MBTA Red Line Braintree Branch 1516 1516 1516 1516

MBTA Red Line Ashmont Branch 1516 1516 1516 1516

MBTA Mattapan High Speed Line 1011 1011 1011 1011

MBTA Orange Line 1213 10 10 10

MBTA Blue Line 1213 89 89 12113

01-06-2011 4

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Note Headways above are shown in minutes

Table C- MBTA Subway System Weekday Span of Service

_Li_te Terminal ~

First Last Terminal First Last

Green Line B Boston College

Cleveland Circle

Riverside

501AM

501AM

210AM Government Center

539AM 252AM

Green Line C 210AM North Station

555AM 246AM

Green LineD 456AM

501AM

205AM

230AM

Government Center

534AM 247AM

245AM

218AM

Green Line E

MBTARedLine Braintree Branch

Lechmere Heath Street

Braintree

530AM

515AMAlewife 524AM 215AM

MBTA Red Line Ashmont Branch

Alewife 516AM 222AM Ashmont 516AM 230AM

MBTA Mattapan High Speed Line

Ashmont 517AM 105AM Mattapan 505AM 253AM

MBTA Orange Line

Oak Grove 516AM 226AM Forest Hills 516AM 222AM

MBTA Blue Line Wonderland 513AM 226AM Bowdoin or Government Center

530AM 249AM

All trackage in the MBTA Light Rail System including the MBTA Green Line is installed to US standard gauge specifications - four feet eight and one half inches

The MBTA Subway System continues to experience annual ridership growth Weekday hoardings are projected to increase an average of 09 percent on the Green Line and 19 percent on the Red Orange and Blue Lines (per year averages)

22 MBTA Green Line Extension Project Description

The Proposed Action is envisioned to provide service to College Avenue and to Union Square using a two-branch operation both in existing commuter rail rights-of-way The 34shymile Medford Branch would operate from a relocated Lechmere Station to College Avenue in Medford along the MBTA Lowell Line commuter rail right-of-way This branch would begin at a relocated Lcchmere Station and head northwest meeting the MBTA Lowell Line just south of Washington Street in Somerville From Washington Street the alignment would run parallel to the MBTA Lowell Line terminating its route at College Avenue in Medford The 09-mile Union Square Branch would operate along the MBTA Fitchburg Line commuter rail right-of-way Jiom a relocated Lechmere Station into a terminus at Union Square in Somerville

01-06-2011 5

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The primary infrastructure improvements associated with the Proposed Action would include relocation of existing commuter rail lines construction of approximately four miles of new light rail track and systems four multi-span viaducts seven new stations and a vehicle maintenance and storage facility as well as reconstruction of 11 bridge structures to support the extended service

Estimated travel time between College Avenue Station and Lechmere Station for the proposed Green Line Medford Branch is 95 minutes Green Line service beyond Lechmere Station for the Medford Branch would operate on headways equal to that of the existing Green Line D branch service five minutes in the morning and evening peak periods and ten to thirteen minutes during off-peak periods

Estimated travel time between Union Square and Lechmerc Station for the proposed Green Line Union Square Branch is 45 minutes Green Line service beyond Lcchmere Station for the Union Square Branch would operate on headways equal to that of the existing Green Line E branch service five to six minutes in the peak periods and between seven and fourteen minutes during off-peak periods

Fares for the Green Line Medford Branch and Union Square Branch would be $170 for oneshyway adult trips based on current MBTA subway fares

23 MBTA Light Rail Facilities and Systems

231 Stations and System Accessibility

TableD presents a complete list ofMBTA Light Rail stations including existing stations and those that will be constructed as a part of the Green Line Extension (in italics) beginning at Lechmere Station going east to Union Square Station in Somerville and College Avenue Station in Medford and west to the terminus stations at Heath Street in Boston Boston College Station in Brighton Cleveland Circle Station in Brighton and Riverside Station in Newton The table also includes the stations associated with the Mattapan High Speed Line which is not part of the Green Line System

01-06-2011 6

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

TableD- MBTA Light Rail Stations

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Service Branch

Station Station T e

~

~

Bus Route Connectionsshy

~

-

Platform

~ -~- -

-

Accessibleshy

~

Elevator

~

--

~- -Escalator

~

- --parking

D Fenway G 47 CT2 Side Yes No No No D Longwood G Side No No No No D Brookline Village G 606566 Side Yes No No No D Brookline Hills G 60 Side Yes No No No D Beaconsfield G Side No No No No D Reservoir BG 5186 Side Yes No No No D Chestnut Hill

Newton Center G Side No No No No

D G 52 Side Yes No No No D Newton Highlands G 59 Side Yes No No No D Eliot G 59 Side No No No Yes

D Waban G Side No No No Yes D Woodland G Side Yes No No Yes D Riverside G Center Yes No No Yes E Prudential

Symphony UG 39 Side Yes No No No

E UG 1 39 CT Side No No No No E Northeastern Univ M 39 Side Yes No No No

E Museum ofFine Arts

M 8 19 39 47

CT2 CT3 Side Yes No No No

E Longwood Medical Area

M 39CT2 Side Yes No No No

E Brigham Circle M 3966 Side Yes No No No E Fenwood Road G 3966 None No No No No E Mission Park G 3966 None No No No No E Riverway G 3966 None No No No No E Back of the Hill G 39 None No No No No E Heath Street

Mattapan Station

G 1439 Side Yes No No No

HSL G 24 27 28

2930 31 33 245

Side Yes No No Yes

HSL Capen Street G Side Yes No No No HSL Valley Road BG Side No No No No HSL Central Avenue G 240 Side Yes No No No HSL Milton G 217 Side Yes No No Yes HSL Butler G Side Yes No No Yes HSL Cedar Grove G Side Yes No No No

HSL Ashmont G

182122 23 24 26

27215217 240

Side Yes Yes No No

Source MBTAcom Lcchmere Station will have a center island platform once it is relocated

AE=Aerial Structure BCrBclow Street Grade G=At Street Grade AG=Above Street Grade M=Median UG=Undcrground

Green Line Extension Stations

All station platforms on the Green Line Extension will be designed to accommodate trains of up to four vehicles and will have a center island platform The single center island platform station configuration is much more convenient for passengers particularly the elderly and those with disabilities especially when service interruptions result in irregular train operating

01-06-2011 8

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

patterns For this same reason the center platform configuration helps reduce station dwell times and reduces overall delaysmiddot during periods of irregolar train operations when schedule recovery is critical Please sec Sections 362 and 363 for further information about station platforms and accessibility during single-track operations

Interior stations will be equipped with a telecommunications device for the deaf (TDD) for persons with hearing disabilities Stations will also be equipped with push-button-activated (voice only) passenger assistance intercom systems Canopies will be installed on portions of the platforms of surface stations to provide customers with moderate protection from some weather elements Map and information display cases are located on all platforms Stations will be equipped with Public Address (PA) and Variable Message System (VMS) features

Ticket Vending Machines (TVMs) and Fare Gates will be located at all seven stations associated with the Green Line Extension project Lechmerc Station will have an adjacent park-and-ride facility and all stations will have kiss and ride areas to accommodate patrons arriving or departing by car In addition each of the stations will have bicycle racks for storage

All the Green Line Extension stations will meet the Americans with Disabilities Act of 1990 (ADA) accessibility requirements All stations will be equipped with elevators for persons with mobility needs and will also have escalators andor stairs between the underground segment and the surface level The station platforms will be set eight inches from the top of rail

Existing Green Line Stations

As noted in Table D three of the existing stations have a center island platform Fifty-seven (57) stations arc equipped with two side platforms one serving each track Park Street station is double-tracked on the outbound and inbound sides which are separated by a fence and four stations on the E Line have no platform as customers board the train from the middle of the street

On the extstmg Green Line most of the extstmg Central Subway Stations are ADA accessible with the exception of the Science Park Government Center Boylston Street Hynes and Symphony Stations While the Science Park and Government Center Stations are expected to be accessible when the Green Line Extension begins revenue service the MBTA has programmed no capital funds for accessibility improvements at the remaining Green Line Central Subway Stations at this time

232 Revenue Vehicle Fleet

V chicles assigned to the existing Light Rail Transit system include the AnsaldoBreda and Kinki-Sharyo light rail vehicles There are currently 95 AnsaldoBreda cars and 114 KinkishySharyo cars providing revenue service on the four Green Line branches and Central Subway

01-06-2011 9

PCC 1945-46 Standard

WH 10 46 100 1010 40 Designate d

Type 7 (1) 1986-88 Kinki-Sharyo WH 3600middot3699 94 74 104 1110 85500 46 101

Type 7 (2) 1997 Kinki-Shatyo ADTnmz 3700-3719 20 74 104 1110 85500 46 101

Type 8 1998-2007 AnsaldoBreda ADTranz 3800-3894 95 74 104 11

87000 44 10195

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

System With the addition of the Green Line Extension the Green Line fleet will expand by 24 vehicles Light rail vehicles use traction power provided by the Overhead Catenary System (OCS) that is accessed by vehicle pantographs The light rail vehicles are approximately 74 feet long and 88 inches wide They are designed to seat 46 passengers with room for an additional 55 standees for a total planning capacity of up to 101 passengers per vehicle See Table E for more detailed infonnation In addition there are 10 Presidents Conference Committee Cars which provide service on the Mattapan High Speed Line

Table E- MBTA Light Rail Fleet Characteristics

Source MBTA

233 Vehicle Fleet Maintenance and Train Storage Facilities

The MBTAs Green Line light rail vehicle fleet is stored and maintained at the Riverside Reservoir and Lake Street Carhouses which are located at the west end of the Light Rail System In additionmiddotto these repair shops the MBTA has a maintenance facility located at 80 Broadway in Everett MA to perform major heavy repairs and remanufacture critical components In addition cars are stored overnight at Lechmere Yard and occasionally in the Central Subway

The Riverside Reservoir and Lake Street Carhouses provide the washing cleaning inspection and limited maintenance and repair capability for the AnsaldoBreda and KinkishySharyo fleet The three yards together have approximate storage of one 190 vehicles A new maintenance facility and yard is expected to be constructed for the Green Line Extension in Somerville MA Based on the current design there will be sufficient storage for 80 vehicles and the yard will have the same maintenance functionality of the Reservoir Carhouse along with a wheel truing machine For more details refer to Section 53 Description of Rail Fleet Maintenance Facilities

The PCC Cars are maintained at the Mattapan Repair Shops which performs inspections minor repairs and vehicle cleaning

130

269 269

199

01-06-2011 10

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

--_

234 Main Line Track Segments

The entire Green Line is a double track system with the exception of where the number of tracks expands at Park Street Station and at Kenmore Station westbound

Table F lists all Green Line interlockings situated between the BostonBrooklineNewton termini and Lechmere Station

Table F- MBTA Light Rail Interlocking Locations

Type oflnterlocking

--

Location -

Crossover Riverside Yard Crossover Waban Station Cros-sover Newton Highlands Crossover Theater Crossover Crossover Reservoir Turnback Crossover Tennis Court Crossover Crossover

Brookline Hills FenwayPark

Crossover Cooley Crossover Prudential Station Crossover Arlington Station Crossover Charles Crossover Crossover T-1 and T-2 (BoylstonPark Street to Tremont Siding) Crossover Haymarket Crossover Crossover Crossover

North Station Blandford Street Naples Road

Crossover Washington Street Crossover Crossover

Cardinals Crossover Wigglesworth Crossover

Crossover Crossover

Northeastern St Marys Street

Crossover Coolidge Corner Crossover Ayer Road Crossover Crossover

Loons Loons

Loops

Cleveland Circle Crossover Kenmore Park Street Government Center

Loons Brattle Loop Sidings Blandford Sidings Northeastern Sidings Charles Sidings Tremont

Yard Tumbaek Reservoir Uooer Yard Yard Tumbaek North Station Yard

01-06-2011 11

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

All Green Line interlockings are normally controlled from the Automatic Vehicle Identification (A VI) Wayside System The routes are set by the train operator and monitored by the Operations Control Center (OCC)

In the event of an A VI system failure all interlockings can also be controlled by hand by operating personnel The Wayside Signal System is configured so that during normal operations train operators can request routings through the interlockings by means of the AVI System

If the operating situation requires single-tracking operations between two interlockings the transit times over certain segments will be much longer than the recommended travel time This is due to the Green Line Operating Rules to support a single-track headway time This is due to the distance between most of the interlockings These extended transit times will result in substantially increased headways between trains during irregular operations During peak periods should single-tracking be required the system as presently configured will not be capable of transporting the required number of passengers without extended delays and passenger mconvemence

235 Traction Power System

While the MBTA has a 138kV system largely fed from one utility wholesaler some outlying substations are fed by a local utility company There are thirteen Traction Power Substations (TPSSs) located at varying intervals along the Green Line which are near the main tracks and accessible from the street level for maintenance The Traction Power Substations convert the electrical energy from the utility source to the 600 Volt DC current used to energize the Overhead Catenary System (OCS) The light rail vehicles then collect the electrical energy from the OCS by means of pantograph devices located on the tops of the light rail vehicles These pantographs can be raised to contact the OCS or lowered during periods of maintenance middotor at other times when necessary Electric power has important advantages including reduced noise and exhaust emissions compared with diesel propelled transit vehicles

The OCS system on the double track mainline of the MBTA Green Line route depends on site specific features along the various segments of the alignment

bull Simple Catenary Anto Tensioned (SCAT) A messenger and contact (trolley) wire organized into approximate one-mile tension segments and tensioned via a series of pendulum or balance-weight assemblies (BW As) at the end of each tension segment accompanied by a Mid-Point Anchor(MPA) assembly that keeps the conductors from creeping in one direction or the other This SCAT allows horizontal movement that each of the OCS conductors may experience due to contraction or expansion to be taken up by the weighted assemblies giving the LRV pantograph an optimum profile (horizontal) to efficiently collect power from the OCS and maintain a high rate of speed at the same time Since the automatic tensioning feature of SCAT allows for maximnm-spaced OCS pole placement it

01-06-2011 12

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

will be used predominantly in all open-route areas to minimize the amount of OCS polesfoundations used for the Green Line Extension

bull Simple Catenary Fixed Tension (SCFT) A similar-sized messenger and contact (trolley) wire configuration as SCAT but tensioned with fixed terminations as opposed to BWAs and not provided in one-mile segments SCFT will be utilized in areas where maximum pole placement is not an advantage (urban areas for example) or locations where speeds are slow (yard and shop areas or crossovers for example)

The MBTA Green Line Extension is expected to be constructed with three TPSSs Two of these substations will feed the service on the Medford Branch while the third will provide power to Maintenance Facility Yard and Carhouse and the Union Square Branch However changes could be made during preliminary engineering after completion of a power study for the extension which will assume three car train operation for the purpose of the analysis

The MBTA Power amp Transit Facilities Department has overall responsibility for the transit power substations The control and monitoring of the traction power substations are done by power dispatchers who are located in the OCC while being maintained by the Traction Power Department In case of an emergency authorized personnel can de-energize the traction power in a particular zone Please refer to Appendix for the Sectionalized Power Diagram of the existing Light Rail system

236 Operations Control Center (OCC)

The OCC is the central facility that controls and coordinates all train operations traction power distribution and the maintenance and use of the railroad for all existing and future segments of the MBTAs Subway network The OCC is located at 45 High Street in the Boston Financial District

Dispatchers at the OCC maintain supervisory control over and monitor the main line and some yard operations of the MBTAs four subway lines- Red Orange Blue and Green Red Orange and Blue Lines are considered a heavy rail transit operation while Green Line is a light rail operation The Red Line operates from Alewife Station in Cambridge then splits into two branches after Andrew Station in South Boston The Dorchester Branch terminates at Ashmont Station in Dorchester while the South Shore Branch terminates at Braintree Station in Braintree The Orange Line runs from Forest Hills Station in Jamaica Plain to Oak Grove Station in Malden The Blue Line operates from Wonderland Station in Revere to Bowdoin Station located on the edge of Bostons Beacon Hill Neighborhood As the Green Line moves west from Lechmere Station it splits into four branches in the Central Subway System The four branches are B - Boston College C - Cleveland Circle D - Riverside and E - Heath Street With the exception of the Riverside Branch which terminates in Newton all other branches terminate within Boston city limits

The Green Line Extension will split into the Union Square and Medford branches going east from Lechmerc Station The Union Square Branch will have one station and will terminate at

01-06-2011 13

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Union Sqnare in Somerville The Medford Branch will have five stations and terminate at College Ave Station in Medford

The dispatcher is responsible for train movement establishing work zones and failure management The dispatcher also is responsible for arranging the replacement of defective eqnipment alerting emergency response personnel and carrying ont emergency procedures The dispatcher documents and reports system failures equipment malfunctions incidents security problems accidents and unusual occurrences The dispatcher directs train operators during emergencies or when train operations are not running normally

The dispatchers at the OCC monitor and coordinate mainline train operations for the MBTA Rail Systemmiddot in accordance with the established operating schedules rules and procedures They implement corrective actions and recovery plans that may be required to minimize the adverse aspects of equipment failures or emergency situations on any of the lines As described below and later in Section 70 the OCC personnel are responsible for implementing emergency procedures and coordinating with emergency responders and other outside agencies as may be required

The OCC is equipped with the following systems for central control of most of the rail network including the MBTA Green Line

bull Train Status Display - This system provides a complete visual indication of track middot block occupancy switch positions signal indications as well as other field conditions and alarm indications and eventually train identification display for the Heavy Rail Systems

bull Automatic Vehicle Identification System- This system which is situated at key points on the Green Line identifies the general train location with its train number route and time

bull Power Control DisplayControl Panel - This system provides a display and appropriate console detail and full control of the traction power substations Control of the OCS is also maintained through this system for all segments of the OCS equipped rail and bus network including the MBTA Green Line The power dispatchers at OCC have both control and monitoring capability of all TPSSs

bull Operating Radio Communications - There are numerous radio communication channels used to operate and maintain the rail network A train operations channel is assigned to each line and provides for two-way communication between the OCC and all of the mainline trains on the specific line A yard operations channel is assigned to each maintenancestorage facility and used for yard operations including vehicle maintenance activities at the shops A system-wide maintenance channel is used for wayside (fixed facilities) maintenance activities Additional channels are provided for system-wide operational tactical and emergency needs as necessary

Special tunnel radio systems have been installed to provide radio coverage inside the Central Subway Tunnel System Fire and police radio charmels also function as part of the tunnel radio system

01-06-2011 14

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

bull Telephone Communications - This system provides dedicated voice channels for use as telephone extensions between the OCC and selected sites along the right-of-way There are several telephone systems in place for administrative maintenance and emergency pmposes

bull Passenger Assistance Intercoms (PAD - Are provided at station platfonns automatically ring at the Hub Centers (South Station North Station Airport Station Harvard Station and Back Bay Station) or if no answer the Maintenance Control Clerk who is located at the Operations Control Center The PAis are push-buttonshyactivated (voice only)

e Closed Circuit TelevisionMBTA Video Security System (VSS but still commmily referred to as CCTV) - As part of a capital project first generation CCTV was installed at selected subway stations The Automated Fare Collection project installed CCTV across the entire MBTA Subway System These systems included fixed camera and visual monitoring for rail stations as well as limited recording capabilities Over the past couple of years installation of the new VSS has been completed including a series of controlled pan-tilt-zoom cameras essentially overlaying the CCTV system placed throughout station and other facilities Transmissions are routed via fiber-optics to OCC for monitoring The VSS is supported by advanced DVR architecture to provide for enhanced recording and storage capabilities along with multiple monitoring locations for not only CCTV observers but also dispatchers and law enforcement personnel

bull P A System - This system is used to provide important information to passengers at stations either system-wide or at selected locations All Green Line Extension Stations will have a PA system as do the existing Central Subway (Underground) Stations on the Green Line

bull Tape Recording Device -This system is located at the OCC and is used to provide a record of all OCC and Yard Control telephone and radio conversations A separate system is installed at Riverside Reservoir and Lake Street yards that is integrated into the OCC system

bull Wide Area Network (WAN)- This system is the backbone of the communications systems listed above and provides the link between the OCC and all field locations

bull Supervisory Control And Data Acquisition (SCADA) -This system operates over the WAN to transmit and receive data Supervisory alarm and control circuits connect TPSSs with the control consoles Electrical and support data related to facility intrusion and equipment status use this system to provide information to the control panels at the OCC For Segment I a SONET ring is used SONET (Synchronous Optical NETwork) is an open architecture for fiber optic networks where all locations (fiber nodes - ie stations) are connected together in a ring Should there be an

01-06-2011 15

middot MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

interruption or break anywhere in the ring data is transmitted in the other direction (clockwise or counter-clockwise) to OCC The Green Line has two rings one normally going clockwise and the other counter-clockwise (sometimes referred to as dual counter-rotating rings)

bull Variable Message System (VMS) - This system allows for visual messages to be displayed to passengers at stations VMS allows only scrolling messages using dotshymatrix light emitting diode (LED) technology with limited capacity The system is typically used to provide schedule or service related information as well as safety reminders and public service announcements including emergency evacuation messages

All train movements within a Yard facility is controlled by a Yardmaster or a Green Line Official When trains leave the yard and move to the main line they come under the jurisdiction of the dispatcher at the OCC The transfer of jurisdiction occurs at a designated boundary location called the Yard Limit

The OCC has a critical role during accidentincident situations when normal rail service has been interrupted It serves as the center for mobilizing emergency responders and MBT A resources It coordinates all activities through the Incident Commander- always a Light Rail Official - in the field and provides up-to-date operating information to management supervision and others within the system who need it to expedite the recovery and return the system to normalized operation as soon as circumstances permit Please refer to Section 70 for additional information about Service Interruptions and Emergencies and the role of the ace

237 Train Control and Signal Systems

The MBTA Green Line light rail trains operate over a double main track system governed by a Wayside Signal System and by an Automatic Vehicle Identification (AVI) System providing signals for train movements through interlockings

238 Communications System

The Green Line communications systems serve a variety of functions that support the operations and maintenance of the line

The basic communications systems are as follows

bull Supervisory Control and Data Acquisition System (SCAD A) bull Automatic Vehicle Identification (A VI) System bull Wide Area Network (WAN) bull Telephone Systems (PAl) bull Radio Systems bull Detection Alann and Emergency Systems bull Closed Circuit Television System - MBTA Video Security System (MVSS)

01-06-2011 16

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

bull Public Address System (P A) bull Variable Message Sign System (VMS) bull T Alerts bull Notification System

239 Fare Collection System

The Green Line System is a partially gated and partially barrier free system The Green Line Surface Stations utilize a barrier-free pay-on-board fare system For the Central Subway System as well as the entire Green Line Extension customers will use fare gates that accept Charlie Cards and Charlie Tickets

Effective January 2007 MBTA customers can purchase their fare from a Fare Vending Machine (FVM) located at the station A passenger will be required to use either a Charlie Card or a Charlie Ticket at the Farebox Fare Media Validator (FMV) or Fare Gate to validate andor gain access to the platform areas

The TVMs FMVs and fare gates arewill be ADA-compliant and arc located in accordance with ADA regulations There will be at least one ADA width gate at each Green Line Extension station They also include audio instructions display screen infonnation panels and instructions in raised letters and required Braille The FMV s also feature display screens and audio instructions in Spanish and Chinese Patrons can examine maps and fare information posted adjacent to the machines and can then select the type of fare they require

All fare media can be validated either at the FMV or the fare gate before the patrons ride MBT A Transit Police and Authority personnel help enforce the pay-on-board system particularly when rear door boarding is used

The MBTA Revenue Collection Facility monitors the inventory level of coin hoppers ticket rolls and bill vaults in the fare vending machines through the AFC Central Computer System (CCS) This allows them to service on an as needed basis

The Authority utilizes its staff of FVM revenue collectors to retrieve loaded cash vaults from the FVMs at stations and replace them with empty vaults The loaded cash vaults are then taken to a central cash counting facility for counting and depositing to the MBTAs cash revenue account

MBTA revenue collectors are armed when servicing the fare collection equipment MBTAs middot policy requires that certain key and log-on procedures be used any time the front door of the FVM is open The machines have an electronic alarm system that will trigger a siren-type alarm if the front door of the FVM is opened without a valid log-in and ID The alarm condition is monitored by a central computer and by the AFC Hub Center located at I 0 Park Plaza Boston MA which is staffed 24 hours per day seven days per week

01-06-2011 17

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The MBTA perfonns periodic inspection and maintenance as well as immediate response to machines that are out of service due to mechanical problems The AFC Maintenance Department uses the same monitoring system (CCS) to determine the status of fare vending machines and gates installed throughout the subway system The AFC Hub Center is also staffed to receive calls from station personnel for notification of defective equipment AFC staff can then dispatch a technician for corrective maintenance as needed There IS a preventive maintenance schedule that is completed on a monthly and annual basis

During the maintenance program the FVM and FMV mechanisms are normally replaced with rebuilt mechanisms on a unit exchange basis and tested before they are returned to service Removed units are sent to the MBTAs workbench for overhaul and returned to inventory Machine components are replaced as necessary The MBTA Automated Fare Collection Department maintains an inventory of spare FVM and FMV components that can be taken to a station and installed should replacement be required due to vandalism accident or other cause Table G indicates the location and number of each type of automated fare equipment

Table G- MBTA Green Line Fare Equipment

GREEN LINE CENTRAL SUBWAY LECHMERE new 6 0 3 0 0 0 I SCIENCE PARK new 4 2 2 0 0 0 0 NORTIISTA South (Valenti Way) Entrance NORTHSTA North (Causeway St) Entrance NORTH STA (Outside Commuter Rail Ticket Office

new

HUB

NA

9

12

0

4

2

6

0

0

0

2

3

5

5

AYMARKET (Green Line entrance) HAYMARKET Con ess Street headhouse)

new

new

7

7

3 3

3

0

0

4

2 0

Has

GOVERNMENT CENTER old 6 4 0 0 3 schedule card carousel

PARK STREET (East) old 5 I 2 0 PARK STREET (West) old 9 4 4 0 PARK STREET (Winter Sbect) NA 3 0

Has2

PARK SlREET (Elevator) NA 2 0 1 0 4 3 2 schedule card carousels

PARK STREET (Boston Common

NA 3 0 0 0

BOYLSTON Northbound new 4 0 2 0 0 0 2

01-06-2011 18

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

BOYLSTON Southbound new 5 I 2 0 ARLINGTON new 6 3 3 0 3 2 2 COPLEY Inbound new 5 2 0 0 0 2 COPLEY Outbound new 7 2 0 IIYNES Main Entrance new 8 2 2 0 0 2 HYNES Convention Center old 3 0 0 0 KENMORE new 7 2 6 0 3 3 SUBTOTAL 118 29 51 0 21 23 17

GREEN LINE SURFACE B BOSTON COLLEGE NA 0 0 0 0 0 0 0 CST MARYS NA 0 0 0 C COOLIDGE CORNER NA 0 0 0 C CLEVELAND CIRCLE NA 0 0 0 D RNERSJDE new 4 4 0 0 0 DWABAN NA 0 0 2 D WOODLAND NA 0 0 2 0 0 0 D ELIOT NA 0 0 2 0 0 0 D NEWTON HIGHLANDS NA 0 0 2 0 0 0 D NEWTON CENTER NA 0 0 2 2 0 0 0 D CHESTNUT HILL NA 0 0 2 1 0 0 0 D RESERVOIR NA 0 0 3 2 0 0 0 D BROOKLINE VILLAGE NA 0 0 3 2 0 0 0 D BROOKLINE HILLS NA 0 0 2 D LONGWOOD NA 0 0 3 1 0 0 0 DFENWAY NA 0 0 2 6 D BEACONSFIELD NA 0 0 2 EHEATH NA 0 0 0 E NORTHEASTERN NA 0 0 0 E BRIGHAM CIRCLE NA 0 0 0 E MUSEUM OF FINE ARTS NA 0 0 0 E SYMPHONY Inbound new 3 2 0 0 0 0 E SYMPHONY Outbound new 3 1 0 E PRUDENTIAL new 6 2 2 0 3 4 0 FENWAYPARK-Gate A NA 0 2 0 0 FENWAYPARK -Gate C NA 0 2 0 0 FENWAYPARK-Gate E NA 0 1 0 0 SUBTOTAL 16 10 36 27 3 4 1 TOTAL 134 39 87 27 24 27 18

Source MBTA

2310 Safety Program

The MBTA Safety Program has been in existence for a number of years and is an extensive initiative to continually improve all aspects of safety within the agency including the MBTA Subway System The System Safety Program Plan (SSPP) is integrated with both the ongoing activities of the agency as well as with the planning and construction of new projects and services

For a more detailed description of Rules Safety and Training within the MBTA Subway System please refer to Section 60 of this document

01-06-2011 19

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

2311 Security

MBTA Green Line Security is provided by the MBTAs Transit Police Department The MBTAs Transit Police Department handles all law enforcement matters including fare enforcement The MBTA Transit Police are funded through the MBTAs Operating Budget

MBTA Transit Police Officers also provide security and general law enforcement services at stations along the routes and right-of-way of each of the MBTA Bus MBTA Subway System lines and MBTA Commuter Rail and on buses trains and coaches They respond to accidents and incidents and they also are active in enforcing traffic laws that are critical to the safety and efficiency of the MBTA Transit System All services are provided as necessary on a 24-hour basis seven days per week with security coverage tailored to the specific needs of the rail system MBTA Transit Police personnel are presently dispatched from the Transit Police Building at 240 Southampton Street in Boston

In addition to the MBTA Transit Police forces MBTAs Light Rail Transportation has Chief Inspectors and Inspectors on staff that provide security for issues related to revenue collection special events requiring crowd control security sweeps and closing and opening of subway stations each day and some property security

MBT A also calls on and cooperates with other police departments and law enforcement agencies as appropriate The MBTA Transit Police Department (TPD) establishes Memoranda of Understanding (MOUs) with other law enforcement jurisdictions as required for implementing a seamless transit policing program These MOUs outline the operational protocols necessary to conduct the transit policing mission in an effective and efficient manner

All stations on the MBTA Green Line Central Subway System have strategically placed VSS cameras for monitoring passenger platforms fare vending machines and other critical areas The images are transmitted by fiber optic cable to monitors at the OCC The stations are monitored during all hours

The MBTA prepared a Safety and Security Management Plan (SSMP) for the Green Line Extension project The SSMP meets the requirements of the Federal Transit Administrations Final Report FTA-MA-90-7001-94-1 Transit System Security Program Planning Guide dated January 1994 and FTA Circular 58001 Safety and Security Management Guidance for Major Capital Projects dated August 2007 The SSMP contains the details of all facets of the MBTAs Security Program The Revised SSMP dated August 2010 which is a confidential document and includes the Green Line Extension is undergoing review by the Federal Transit Administration and Department of Public Utilities A revised SSMP is expected to be approved prior to start of revenue operations

The MBTA Video Security System (VSS) hardware is maintained by the Systemwide Maintenance amp hnprovement Group The applications such as monitoring recording

01-06-2011 20

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

record-keeping and chain of custody are shared by the Transit Police the OCC and the Automated Fare Collection Departments

2312 Connections with the META Bus Network

MBTA Bus services as well as a number of other bus service providers connect with MBTA Subway services including the MBTA Green Line at virtually all stations When a new rail line is introduced changes to bus routes in the vicinity of that new line are not implemented until changes in the Bus Service Plan have been approved by the MBTA Board of Directors Once the Green Line Extension is operating the Service Planning Department will recommend changes to the service plan as appropriate At the conclusion of the public process recommendations will be brought to the MBTA Board for approval

- 1

01-06-2011 21

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

30 OPERATIONS

31 Management and Supervision

The Fiscal Year 2011 MBTA Operations Organization Chart is on the following page

The Director of Light Rail Operations in the Operations Department is responsible for managing the daily service of the Green Line and maintenance of the Green Line Vehicle Fleet

The Figure below represents the Fiscal Year 2011 Light Rail Operations Organization Chart

Director of Light Rail

Operations

I I I

Division Chief Chief Green Light Rail Line

Maintenance Transportation

I I I

Division Chief Transportation Superintendent

The Chief of the Green Line who reports to the Director ofLight Rail is responsible for train service operations on all Light Rail Lines Under the Chief of the Green Line there is a Transportation Superintendent who oversees the transportation supervisor(s ) chief inspectors and inspectors train operators and customer service agents assigned to the Green Line The Division Chief of Light Rail Maintenance manages the maintenance supervisors foremen rail repairers and other personnel necessary to support the day-to-day maintenance programs at the various carhouses

32 MBTA Light Rail Boarding Projections

321 Existing Light Rail Ridership

Table H presents estimated boarding numbers for Fiscal Year 2009 ending June 302009

22 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Deputy Chief Operating Officermiddot

Operations

Diretor dmihFimtxe

Operatbr

Manager Of Director cltf Plan ard Director elf Operatiors Sciedules Oparatbrr Control Director of Hamiddot-~~ Fail

Technology

Cll put Director of OCC$ Tlainileuro

I Deputy Director of Paratra ngtil contract

Operatbrtgt

ChiefOperrting

Officer

_

~)put~middot Director of Jd min~tratbn bull

Operati-ns

Sr Directo1middot of e hi I Director of Bus Sr Direcbrof

Director of Lfsht Pail Pro ure nla nt ard 0 Opara~bns operatbngt contrmed

sermiddoties

DS put Directr of Pailr9ltld Oparatbrr

Director of e hile Efeuroi~Hileuro

Deputv Director of Fltiilrmd OpIBtbrG

D=put1 Director of firance

23 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Table H- FY2009 Average Weekday Boardings by Station- Existing Light Rail ~

Branch iot~l Station BoardingsStation ~

Lechmere E 6645

E 1179Science Park

CE 8491North Station

Haymarket CE 5204

All 10072Govermnent Center

AllPark Street 11169

Boylston All 7618

All 8378Arlington

Copley All 13500

BCD 9525Hvnes

BCD 8653Kenmore

B 2840Blandford Street

BUEast B 2892

BU Central B 2524

BBUWest 899

St Paul Street B 814

Pleasant Street B 1014

1824Babcock Street B

Brighton Avenue B 1571

B 4077Harvard A venue

Griggs Street B 1260

Allston Street B 1115

B 1650Warren Street

Washington Street B 1723 B 923Sutherland Road

Chiswiek Road B 735

Chestnut Hill A venue B 861

B 237South Street

Boston College B 1042

St Marys Street c 1970

c 426Hawes Street

Kent Street c 510

St Paul Street c 935

c 4150Coolidge Corner

Sununit Ave c 1175

c 316Brandon Hall

Fairbanks c 585

c 1217Washington Square

24 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

~ gti ~ 1 )

~ station ~ Branch - Total Station Boardlngs

-

Tappan Street c 837

Dean Road c

316

585Englewood Avenue c Cleveland Circle c 1557

Fenway D 3041

Longwood D 2749

Brooldine Village D 3512

Brookline Hills D 1654

Beaconsfield D 896

Reservoir D 3395

Chestnut Hill D 778

Newton Centre D 1487

Newton Highlands D 1052

Eliot D 595

Waban D 427

Woodland D 1044

Riverside D 2158

P1udential E 3732

Symphony E 1993

Northeastern University E 3007

Museum of Fine Arts E 1676

Longwood Medical Area E 3800

Brigham Circle E 2535

Fenwood Road E 343

Mission ParkParker Hill E 462

Riverway E 664

Back of the Hill E 86

Heath StrectV A Medical Center E 622

Mattapan middot HSL 2238

Capen Street HSL 67

Valley Road HSL 42

Central Avenue HSL 765

Milton HSL 305

Butler Street HSL 225

Cedar Grove HSL 133

Ashmont HSL 2909

Total 181406 Source MBTA

01~06~2011 25 -i

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERA TONS

322 Green Line Extension Boarding Projections

Projections for the Green Line Extension are provided by the Central Transportation Planning Staff (CTPS) and are based on modeling techniques of expected ridership generated using the CTPS Multi-Modal Travel Demand Forecasting Model The model uses the traditional fourshystep process generally employed by travel forecasting models throughout the United States The four steps include independent modules that perform trip generation trip distribution mode choice and network assiguruents Each module was calibrated from observed data

Table I presents the projected weekday hoardings at each of the Green Line Extension Stations in Year 2030

Table I- 2030 Average Weekday Boarding Projections- Green Line Extension

Station fotal Stati9n Boardings ~

Lechmere 7100

Brickbottom 2830

Gilman Square 3930

Lowell Street 1140

Ball Square 1850

College Avenue 2140

Union Square 3570

Total 22560 Source Central Transportatton Plannmg Staff

33 Passenger Capacity

The level of service provided by the Green Line is designed to provide sufficient capacity to accommodate anticipated rider loads in the peak-hour and in the peak direction of travel also known as the Maximum Load Point (MLP) For the current Green Line system the MLP is located approaching Copley Station from points west during the AM peak and between Arlington and Copley during the PM Peak The Green Line Extension MLP is expected to be between Science Park and North Station during the AM and PM peak

Anticipated ridership portrayed here is used for initial service planning purposes Service levels will be adjusted upward or downward depending on actual ridership However existing Green Line ridership will be the primary schedule driver for the Green Line until travel patterns are confirmed and evalllated

34 TJain Service Guidelines

The train service guidelines for the MBTA Green Line are listed in the METAs Service Delivery Policy

01-06-2011 26

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

e For peak periods the planned passenger capacity of each light rail vehicle is calculated as 225 percent of the number of seats on the vehicle The actual crush load capacity of the vehicle is a larger number but that larger number is not included in establishing train service guidelines

bull Scheduled time between trains (headway) will not exceed

- 10 minutes during peale periods

- 15 during all other periods of service

These maximum headways will be maintained on the Green Line Extension as well as the existing system

bull If available a run as directed train will replace any revenue trairi that may encounter mechanical problems that require removal from the main line

OCC and field operations supervision must talce particular care in terminal operations planning to allow for varied operations necessary for service continuity effectively managing the following issues with efficient sequencing to the extent possible

bull The design of the Green Line terminal stations did not include a second set of crossovers on the non-revenue side of the station As such proper routing of arriving trains is a key component as it allows to the extent possible simultaneous train operations during peak headway periods In many cases instead of berthing every arriving train on the outbound track at the station as is the normal practice some trains will be berthed on the inbound track while the train on the outbound track is departing

bull Particular attention must be given to train spacing and track utilization and the ability to cross the train that arrived on the inbound track over to the outbound track during its departure without delaying the next inbound train and vice-versa This task is assisted to the extent possible by established schedule headway and designated terminal berthing tracks combined with an understanding of the interlocking time limitations and travel time in the terminal area Due to the variability of street run segments on the line operational adjustments are an on-going task

bull Terminal management also requires that timely and accurate information be made available to passengers waiting to board at these stations so that passengers are in position and ready to board as soon as the arriving train detrains its passengers

35 Train Consist Requirements

MBT A Green Line Extension stations will be designed to accommodate trains consisting of up to four light rail vehicles (cars)

01-06-2011 27

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Typically two-car trains are currently operated on weekday and weekend train schedules although three car trains are operated on select trips during the rush hour on the B and D branches On the lighter passenger branches such as the E branch one car is removed for the beginning and end of service on weekends With the addition of the Green Line Extension current train operations will remain the same Once actual ridership patterns are defined modification to train length at all times of the day will be considered Once a train control system is implemented three or four car trains may be necessary to efficiently manage the ridership demand

36 Travel Times

This section contains information about the running time between stations and the factors that affect these times All times shown in this document are subject to final testing verification and continued revision as experience is gained with the system and as adjustments are made to the physical plant and the systems that affect these travel times

361 Travel Times between Stations

The one-way travel time estimate is based on

bull All trains operating the full length of the line stopping at each station

bull Operating speeds that take into account permanent civil speed restrictions such as grades curvature and track super-elevation operation on aerial structures the design and layout of crossovers and the time it takes to move through them as well as other operational restrictions

bull Speed restrictions imposed by the Maintenance of Way and other departments and Department ofPublic Utilities (DPU) regulations

bull Maximum design speed of 50 miles per hour

bull Station dwell times This is the amount of time that a train is stopped at a station for passengers to alight and board It normally ranges from 20 seconds at most stations to 50 seconds at rail-to-rail transfer stations depending on the travel period and the ridership volume at a particular station

Terminal turn-around times (when train operators change from one end of the train to the other for the return trip) will be no less than 3 minutes allowing recovery capability for only a very minor service delay This limited tum-around time is made possible by the use of fallback operators at either one or both ends of the line The fallback operator is at the terminal station in position to take over for an inbound train operator immediately after a trains arrival The inbound operator then has a prescribed period ofbreak time before heshe takes up service again by relieving the next inbound train operator The relay may continue through most of the service day The turn-around time for various levels of service delivery is also subject to headway cycle and clearance slots at interlockings where trains must use the available opportunities for their movements to keep in the proper cycle

01-06-2011 28

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30 - OPERATIONS

Table J presents the consolidated travel times for the entire Green Line

Table J - Estimated Travel Times Between Stations - Green Line

B Boston COllege- Government ltCUter via Commonwealth Ave ~~ ~

INBOUND

Lake St

Chestnut Hill Ave

Brighton Ave

Blandford St

Kemnore

Hynes

Copley

Arlington

Bo lston

Park St

Government Center

TOTAL

-

_Distance~~ Cumulative

~ Befiveen _ Distance

- Stations

0000

0768

1947

1273

0264

0362

0565

0363

0325

0303

0249

642

000

077

272

399

425

461

518

554

587

617

642

Early

AM

2

9

8 5

2

3

I

2

34

Sam le Weekday Ru~ Times i~Jilinuies AM Midday School PM Evening

Peak Peak Peak

2 2 2 2 2

15 13 15 15 12

10 II 12 12 II 5 5 6 6 5

2 2 2 2 2

5 4 5 5 4

I 2 2 2 2 2

1 1

2 2 2 2 2

45 43 48 48 42

-

Late

2

II

9 6

2

3

1

2

38

-i

OUTBOUND

Government Center

Park St

Bo lston

Arlington

Copley

Hynes

Kenmore

Blandford St

Brighton Ave

Chestnut Hill Ave

Lake St

TOTAL

0000

0570

0315

0318

0365

0560

0368

0267

1286

1940

20749

674

000

057

089

120

157

213

250

276

405

599

674

2

1

2

3

6

6

6

5

33

2 2 3 3

1

2 2 2 2 2

1 1

3 2 2 3 2

6 4 4 5 3

5 5 5 7 7

9 9 9 13 11 8 9 9 12 12

6 6 6 6 6

43 40 41 53 48

2

2

3

6

8

9

6

39

Early AM Midday PM Evening Late AM Peak Peak

Cleveland Circle 0000 000

-i Washington St 0749 075 5 7 7 7 6 6 5 Coolidge Comer 0783 153 5 7 6 6 6 5 5

St Mmys St 0734 227 4 7 6 6 6 6 5 Beacon Junction 0563 283 1 Kenmore 0102 293 2 2 2 2 2 2 2

Copley 0927 386 5 7 6 6 7 6 5 Arlington 0363 422

Boylston 0325 455 2 2 2 2 2

Park St 0303 4X5 1

01-06-2011 29

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Government Center 0249 510 2 2 2 2 2 2 2

Haymarket 0281 538 1 2 2 2 2 2 North Station 0220 560 2 3 2 2 3 2 2

TOTAL 560 30 42 38 38 39 36 31

OUTBOUND North Station 0000 000

Haymarket 0220 022 4 3 4 4 3 Government Center 0281 050 2 2

Park St 0249 075 2 2 2 3 3 2 Boylston 0315 107 1 1 Arlin on 0318 138 2 2 2 2 2

Copley 0365 175 1 1 Kenmore 0928 268 5 9 6 6 8 5 5

Beacon Junction 0498 317 2 4 5 5 5 5 5

St Marys St 0598 377 2 2 4 4 4 4 4

Coolidge Corner 0752 452 3 3 4 4 4 5 4 _Washington St 0781 530 2 2 2 3 3 3 2 Cleveland Circle 0744 604 2 2 3 3 3 4 3

TOTAL 604 23 33 33 36 40 38 30

D Riverside GoVernmefit Gentet via Highland Branch ~ ~_ ~ ~ ~ ~~_ d

Midday School middot PM Evening Late

Riverside 0000 000

Eliot 2225 223 6 7 7 7 7 7 6 Reservoir 4040 627 7 10 9 9 9 8 7

Beaconsfield

Fen way

Beacon Junction

0431

2470

0429

670

917

960

2 4 2

2 9

2

2 5

2

2

5 3

2

5

3

2

5

2

2

5 2

Kenmore 0102 970 3 3 3 3 3 3 3

Copley 0927 1062 5 7 6 6 7 6 5

Arlington 0363 1099 1 1

Boylston 0325 1131 2 2 2 2 2 Park St 0303 1162 1 1

Government Center 0249 1186 2 2 2 2 2 2 2

Haymarket 0281 1214 1 2 2 2 1 North Station 0220 1236 2 2 2 2 2 2 Science Park 0485 1285 2 3 2 3 3 3 2

Lechmerc 0397 1324 3 5 4 5 5 5 4

Washington St 0780 1402 3 3 3 3 3 3 3

Gilman S uare 0710 1473 2 2 2 2 2 2 2

Lowell Street 0700 1543 2 2 2 2 2 2 2 Ball Square 0490 1592 15 15 15 15 15 15 15

Colle eAve 0570 1649

TOTAL 1649 505 665 585 625 635 605 535

OUTBOUND College Ave

I3all Square

Lowell Street

Gilman Square

Washington St

Lechmere

0000

0570

0490

0700

0710

0780

000

057

106

176

247

325

15

2 2 3

15

2 2 3

15

2 2 3

15

2

2 3

15

2

2 3

15

2 2 3

15

2 2 3

01-06-2011 30

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Science Park 0397 376 2 2 2 2 2 2 2 North Station 0485 413 2 2 2 2 2 2 Haymarket 0220 435 3 2 2 3 2 2

Government Center 0281 463 1 2 1 Park St 0570 488 2 2 2 3 3 2

Boylston 0315 519 1 1

Arlington

Copley

Kenmore

0318

0365

0928

551

588

681 5

2 1 9

2

6

2

1

6

2

8

2

5 5 Beacon Junction 0498 730 2 4 5 5 5 5 5 Fenway 0429 773 3 3 2 2 2 2 2 Beaconsfield 2471 1020 5 5 6 6 6 6 5 Reservoir 0431 1063 2 2 2 2 2 2 2 Eliot 4040 1467 5 5 6 6 5 5 5 Riverside 2225 1690 8 9 10 10 10 9 7 TOTAL 1690 495 605 585 595 635 575 525

E Heath Street- Eechmere via Huntin ton ~Avenue - ~~ ~ ~ ~ ~ lt 17

I-IcathSt 0000 000

AM

Peak Midday Evening Late

B1igham Circle 0685 069 4 6 5 5 5 4 4 Northeastern 0908 159 5 6 5 6 6 5 5

Symphony 0284 188 2 2 2 2 2 2 2

Prudential 024 212 2 2 2 2 2 1 Co ley 0371 249 2 2 2 2 2 2 2

Arlington 0363 285 1

Boylston 0325 318 2 2 2 2 2

Park St 0303 348

Government Center 0249 373 2 2 2 2 2 2 2

Haymarket 0281 401 1 2 2 2 1

North Station 0220 423 2 2 2 2 2 2

Science Park 0485 472 2 3 2 3 3 3 2

Lechmere 0397 511 3 5 4 5 5 5 4 UnionS uare 0900 601 45 45 45 45 45 45 45

TOTAL 601 315 395 355 395 395 365 325

0000 000

0900 090 45 45 45 45 45 45 45

Science Park 0397 130 2 2 2 2 2 2 2 North Station 0485 178 2 2 2 2 2 2

Haymarket 0220 200 3 2 2 3 2 2 Govcmmcnt Clnter 0281 228 1 1 2 Park St 0249 253 2 2 2 3 2 2 Boylston 0315 285 1 1

Arlington 0318 316 2 2 2 2 2

Co ley 0365 353 1 1 1

Pmdential 0384 391 2 2 2 2 3 2 2 Symphony 0240 415 2 2 2 2 1

Nmtheastem 0274 443 2 3 2 2 2 2 2

Brigham Circle 0913 534 5 7 5 6 6 5 5 Heath St 0668 601 4 5 4 5 5 4 4

TOTAL 601 295 375 315 345 375 315 305 Source META

01-06-2011 31

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERA TONS

Mattapan High Speed Line _ - _ ~- ~-

Distance Distance -shy -Befivcen Cumulative Beh cen shy Qumulathe -

Stations Distance Stations _ Distance INBOUND INBOUND OUTBOUND OUTBOUND

Mattapan 0000 000 026 zmiddotss Capen Street 025 025 030 229

Valley Road 031 056 044 199

Central Avenue 043 099 031 155

Milton 032 131 029 124

Butler 029 160 057 095

Cedar Grove 057 217 038 038

Ashmont 038 255 000 000

For the Mattapan High Speed Line scheduled run times are 11 minutes from 630 am to 600 pm otherwise run times are nine minutes

362 Accommodating Persons With Mobility Needs

Operations personnel must be aware of the particular needs of elderly passengers and those with disabilities during both irregular and single-track operations Circumstances may well require supervisory personnel security personnel andor others at side-platform stations to assist passengers and expedite train operations where possible

Special signage andor operating or other personnel positioned at the sidewallc entrance to those side-platform stations is required to properly direct passengers to the proper platform during single-track operations Assistance in the proper time and location effectively mitigates train delay issues encountered from having to wait for passengers moving from one platform to the other

Delays that occur at stations to accommodate the elderly and those with disabilities increase station dwell times and further increase the running times between interlockings described in the paragraphs above For these reasons operating personnel arc required to be especially attentive to the special needs that will occur at side-platform stations during single-track operations deploying additional resources as necessary

37 Train Operations

This section describes the train service levels currently being operated on the MBTA Green Lines four branches and the central subway system

371 Green Line Branches and Central Subway

Revenue service begins at approximately 500AM weekdays and on Saturday and 600AM on Sunday ending at 130 AM seven days a week Trains service all branch stops and stations in the Central Subway system Each of the lines end at various points in the Central Subway System - the B and D branch trains turn at Government Center Station C branch

01-06-2011 32

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

trains turn at North Station and the E branch ends at Lechmere Station See Table B m section 21 of this document for detailed information about service frequency

As necessary weekend diversions are operated on portions of the Green Line in order to provide a large work window for capital projects such as bridge rehabilitations In addition the MBTA will shutdown lines for an extended time to conduct large scale capital projects such as the Riverside Line Track Replacement project

372 Green Line Extension

The Green Line Extension will be fully integrated into current Green Line Operations All operations for the Medford and Union Square aligrunent will be based at the new maintenance facility in Somerville next to the Boston Engine Terminal Mainline operations will be controlled from the ace

373 Start-up Operations- Green Line Extension

Startup Operations (SUO) takes place as the last rail activation clement of the project after substantial completion of the project and System Integration Testing has been completed The start-up date of revenue train operations for the public will immediately follow completion of SUO During SUO which is scheduled for approximately six months wayside systems vehicles communications and schedules are tested and evaluated under simulated operating conditions Service interruption scenarios and emergency response activities are practiced Intra- and inter-agency familiarization takes place The experience gained in this period will be used to refine earlier planning data and possibly develop more accurate rurming times to those shown in Table J

Pre-revenue service testing will be somewhat more complicated due to the direct interface between the existing Green Line operations and the Green Line Extension at the Lechmere Viaduct When necessary revenue service schedules for the existing Green Line will be merged with the pre-revenue testing schedules necessary for the Green Line Extension During this pre-revenue testing trains will run empty as operators will need to familiarize themselves with train operations on the Green Line Extension MBTA has previous experience combining testing with regular service delivery Special provisions to assure the safety and efficiency of the system interface on the Lechmere Viaduct will be required similar to those used in earlier start-ups

374 Revenue Service Initiation -Green Line Extension

As with previous new rail and bus rapid transit start-ups the MBTA Operations Department will work with other Departments to develop an Operational Plan An approach similar to the Silver Line may be used for the grand opening of the Green Line Extension The Opening Operational Plan covering the appropriate period will be developed to ensure proper preparation for heavy volumes of passengers Inaugural events will be held shortly after a soft opening of the system MBTA staff fi-om the various disciplines of the Authority

01-06-2011 33

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

will be used to provide safety crowd control and assistance to passengers and visitors at all new Green Line Extension stations

3741 Hours of Operation

An initial service day of approximately 20 hours will be scheduled for revenue operations The focus on the early morning and late evening service will he to provide minimum connecting times between the MBTA Green Line and other MBTA services such as commuter rail operations and the Orange Line at North Station the Blue Line at Government Center and the Red Line at Park Street Station

The following train service parameters have been established for Green Line Extension operations

bull The span of service is approximately the same on each day of the week with a slightly shorter span on Sundays

bull Early Morning Service o Trains beginning revenue service at either Union Square Station or College

Avenue Station leave from Somerville Maintenance Yard o The first westbound revenue train from Union Square Station toward

Lcchmere will leave at approximately 455-515 AM o The first westbound train from College Ave Station toward Lechmere will

also leave at approximately 455-515 AM o The first eastbound revenue trains will leave Riverside and Heath Street at

approximately 455 and 530AM respectively bull Late Night Service

o The last eastbound trains will leave Heath Street and Riverside at approximately 1205-1245 AM

o The last westbound trains toward Lechmere Station will also leave Union Square Station and College Ave Station at approximately 1205-1245AM

o All trains will leave the mainline hy 130 am

3742 Weekday Peak Period Service

For existing service the peak direction of travel is east from Boston College (B branch) Cleveland Circle (C branch) and Riverside (D branch) to Downtown Boston in the morning and the reverse direction during the evening commute The Heath street (E branch) peaks in the opposite direction due to commuters from Lechmere traveling to Downtown Boston in the morning and due to commuters transferring from other subway or commuter rail lines and traveling in the reverse-commute direction out to the Longwood Medical Area in the evening

For the Green Line Extension the peak direction of travel is west from Union Square and College Avenue in Medford in the morning with the reverse direction for the evening commute The combined segments will realize peak demand that will travel in two opposite directions both to and from Park Street Station

01-06-2011 34

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Scheduled service for the Union Square and Medford Branches is a direct extension of services already provided on the Green Line for the Heath Street (E branch) and Riverside (D branch) branches As such the scheduled headway for both the morning and evening peak period will be one train every 5-6 minutes All weekday trains will operate with at least two (2) cars

The general parameters for peak time periods are

bull The AM peak period begins at 630am and ends at 900am The peak of the peak period into Park Street Station is anticipated to occur between 730am and 830am

bull The PM peak period begins at 330 pm and ends at 630 pm The peale of the peak period away from Park Street Station is anticipated to occur between 500 pm and 600pm

It is expected that some schedule adjustment will occur after the beginning of revenue service as customer travel patterns become established

3743 Weekday Mid-Day Service

During the off-peale mid-day periods 900 am to 330 pm train service frequencies are reduced Service will operate every 8 to 10 minutes

3744 Weekday Evening-Night Service

Evening service between 630pm and 830pm will operate at 10 minute headways on the Green Line Extension consistent with the existing Green Line

Night Service from 830pm until 130 am will have 11 to 14 minute headways Trains will have two-car consists

3745 WeekendHoliday Service

Extension service is expected to operate every 10 minutes on weekends and holidays similar to existing Green Line Service For some periods of higher ridership service every seven to eight minutes will be offered

3746 Special Event Service

Additional service is provided as necessary for various special events The largest special events of the year include First Night Boston (New Years Eve Celebration) on December 31 and the July Fourth fireworks These events will require additional vehicles to be deployed to provide service

01-06-2011 35

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

The MBTA also provides additional Green Line service in order to meet demand for professional sports events in Boston In addition extra train service will be provided along existing routes as required by customer demand for other special events

3747 Train Operating Patterns

For normal train operations on the Green Line trains will depart from one of the yards generally determined and scheduled by train location as it relates to the individual branches It should be noted that this represents a significant challenge at the yards The Heath Street Branch (E branch) is problematic due to the distance between the carhouse and the location where trains can enter the E branch V chicles leaving the current yards (Riverside Reservoir and Lake Street) need to run cast into the Central Subway system before heading west on the E branch Upon completion of the Green Line Extension it is expected all E branch cars will operate from the Somerville Yard

Normal operations will have all eastbound trains (Riverside to College Avenue and Heath Street to Union Square) operating on Track 1 while all westbound trains (College Avenue to Riverside and Union Square to Heath Street) operating on Track 2

During periods of irregular operations service interruptions or emergencies OCC dispatchers will use their best judgment to assign trains to specific branches considering the following criteria

bull Station track availability and train movement

bull Occupancy of the tail track(s) if applicable

bull The total time required to traverse the interlocking (depending on the route selected) and berth on the designated arrival track and

bull The proximity of the following inbound train on the same track

For discussion of single-track operations refer to Section 721 below

38 Total Revenue Fleet Requirements FY 2011-2015

Total fleet requirements include the number of vehicles required for scheduled peak period revenue operations including those needed for run as directed Trains and those needed for maintenance Maintenance needs include vehicles for scheduled maintenance and an allowance for unscheduled maintenance or repair (See the Light Rail Fleet Management Plan for details on calculating fleet needs)

Based on the hoardings projections shown in Section 32 above the total fleet requirements are presented by Fiscal Year in Table K

01-06-2011 36

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30 - OPERATIONS

Table K- Total Fleet Requirements FY 2011-2015 ~

~ - ~ y ~ 1-_~ --shy Eiscal yenear ~ -v ~

- ~ ~ ~

- -shy -

- shy ~ ~ -

- --shy -- - - 20l2 -2o1r 2014 - 20l5 - 2016- - -Ridership 201947 203764 205598 207449 209315

Peak Headways (min) 5-7 5-7 5-7 5-7 5-7 middotmiddot middotmiddot middot middot Vehicles middot middot

Scheduled Service 52 52 52 52 172

Run as Directed 6 6 6 6 6

Corrective Maintenance Hold 41 41 41 41 41

Preventive Maintenance 10 10 10 10 10

Heavy Damage 10 10 10 10 10

Total Required 158 158 158 158 178

Total Available 219 219 219 219 243 Notes Vclncle numbers rue from the Subway Fleet Management Plan

39 Operations Control Center

The OCC is located at the MBTA Operations Building at 45 High Street in Boston

For additional information about the OCC please refer to Section 238 above and Section 70 Service Interruptioru and Emergencies

310 Train Operators

Each MBTA Green Line car is operated by a single train operator There are no other crew members

3101 Reporting Station

All train operators report on and off duty at each yards facility

3102 Relief Points and Fallback Operators

Some in-service train operators swing off at the terminal stations or the Reservoir Upper Yard This arrangement avoids the time and expense required to deadhead train operators to and from the end points on the line It substantially improves the productivity of train operators and reduces operating cost

3103 Duty Assignments

All train operator revenue assigrunents arc developed by the MBT A Plans and Schedules Department When completed they arc transmitted to the Green Line Superintendent for

01-06-2011 37

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

implementation at specified dates Train operators nortnally pick their duty assignments in accordance with the terms of collective bargaining agreements that are in effect Some operators are assigned to take custody of trains and place them into service or bring them back from service from the various carhouses Some train operators relieve others already in service and may or may not handle trains to and from the yard Other train operators are assigned to work as directed providing staffing for logistical train movement within the yard limits mainline replacement test or extra trains and emergency operator replacement Besides the number of train operator assignments needed to provide scheduled and logistical service an additional number of extra or relief operators arc required to cover train operator vacations and sick days and to provide coverage for other vacancies that may occur

Preliminary estimates show that operation of service along the Green Line Extension will require an additional 31 full-time (FT) streetcar motorpersons and 12 part-time (PT) streetcar motorpersons An additional five FT and PT streetcar motorpersons would be required for cover list (relief drivers used to fill in for absent ones) resulting in a total of 36FT and 15 PT streetcar motorpersons

01-06-2011 38

MBTA Light Rail Transit System Operations and Maintenance Plan S~CTON 40- ENGINEERING AND MAINTENANCE

40 ENGINEERING AND MAINTENANCE

41 Management and Supervision

The Engineering and Maintenance departments are responsible for Track Communications Signals Traction Power Building and Structures Responsibilities encompass all required inspections preventive maintenance corrective maintenance emergency response and system design and improvements These departments are also responsible for rail system infrastructure preservation (Note This section does not apply to MBTA Commuter Rail which is operated and maintained by the Massachusetts Bay Commuter Rail Inc)

As portions of the systems start to age every effort is made to protect the infrastructure investment Examples of this work include track maintenance and repair rail profile grinding signal repair and replacement grade crossing rehabilitation traction power system renewal and upgrades These programs are necessary to support the Light Rail Operations overall goal of operating and maintaining a safe clean and efficient transit system with professionalism courtesy and integrity throughout the Metropolitan Boston region

The Engineering and Maintenance Department is currently divided into six units that directly support the MBTA Operating System

bull Ttack bull Signals bull Traction Power bull Communications bull Building amp Structures bull Projects

The Track Signals and Communications Departments report to the Director of Systemwide Maintenance amp Improvements Traction Power and Building amp Structures report to the Director of Facility Infrastructure amp Engineering Both directors report directly to the Assistant General Manager for Engineering and Maintenance along with the Deputy Director of Projects The Fiscal Year 2011 Organization Chart for the Engineering and Maintenance Department is presented on the next page

The Engineering and Maintenance Department personnel are currently stationed at three base locations dispersed throughout the rail system network as follows

bull 45 High Street Boston bull 500 Arborway Jamaica Plain bull Arlington Ave Charlestown

39 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEfRING AND MAINTENANCE

Director of Fin a noel ampAdmintstration I

Managarof Marngerof TbullJlanagerof

(ontrjCtl Ad min5tration Mltrtertlls

Director- Faoilility Infrastructure amp

Engineering

DeputyDireotor of Dsplltl Dinctor of Deputy Director of

PDwer S~Jill fieuroS amp

ProjectsStnxtures

I

Suporlntotxlant of F)rojct rlcnager (6)

SU[)rinterdarrt of Builling

Fllmiddotmiddotltersvstem amp Maintenane

Equipment

Superi11Wrdant of Electrial 8lt

SLipFillt100ant of Meclltjn)al Tranzmizsb11 St Mairrterane

Dttributbn

Manaeerofstotbn support se rbullies

r1 lamge rof Pobulliler Engireering

rv1analiler ot Facmtmiddot lnfrastruture EfeuroitEerfrg

A~M

Engineoringamp Maintenance

Maintenaroe COntrol t sset

ffllt~nagemrn

obull

romiddot ornnrrmiddotusurme

Engi-==ering amp

bull u

smiddot)middotstemmiddotwkle rmiddotbulllainternrce Si

Doaputshy Df~ctor of Deputbull Director of De putgt cltire(tor of

S~mls rmiddotmiddotlogti~ Ocommunications Slt

SeUfll

Stipo=rmiddotigtor superimerdant Light s upe rirrte rda m or Green Lfoo Pail 111aintenane communiatblgt

supe 1 tor orang Suporinterlant supertgtorof

Lire liea-~ Rail communiatbn amp

Maintenare ecudtbull Englraering

Supertgtoror

superSCJrBJL~ Llra ManaJerlmiddotlComiddot ltommuniatbns amp Engineering securitmiddot

fllairrteljiJe

rmiddotbullla rarge rsgna 1 Engireering

s uperior s fe nal bullJlalhtenaiJe Shop amp

relay reqair

~occd Lh

40 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

Included in the preventive maintenance program are periodic inspection and maintenance tasks which have been established to meet the METAs needs The scope and frequency of these tasks are based on the following criteria

bull System safety bull Regulatory requirements bull Manufacturers recommendations bull Agency experience bull Budget constraints

A brief summary of each of the maintenance areas with department-specific Maintenance Plans noted as applicable is contained in the following sub-sections

42 Track

The track of the MBTA Subway System is maintained hy the Track Department in accordance with the programs defined in the Departments Track Maintenance Program Jnly 2008 The plan complies with established industry guidelines as well as Federal and State regulations Inspection and maintenance is performed using tested and reliable methods DPU regulates track inspection at the MBTA which requires formal inspection and maintenance programs A systematic inspection and maintenance program has been established to ensure the safety of the riding public and MBTA employees

All MBTA Subway track is inspected and maintained in accordance with the Federal Railroad Administration Track Safety Standards as contained in Title 49 CFR Part 213 It is MBTA Subways policy to maintain its track to a standard that is one Federal Railroad Administration (FRA) track class higher than is required by the maximum operating speed for any given segment of track

Track inspection is performed by trained and certified track inspectors to identify potential safety hazards and to report on the changing condition of the track geometry Main and yard tracks arc required to be inspected three times weekly with at least a one-day interval between the inspections In addition each switch tumout and track crossing must be inspected weekly Written track inspection reports are completed by the track inspectors documenting the location track nature and extent of the defects and conditions observed Reports also contain repair date action taken and the name of the person making the repairs to minor defects at the time of the inspection Defects that cannot be repaired by the inspectors at the time of inspection are considered major defects requiring additional resources andor a longshyterm maintenance program and plan to remedy the issue

The following are examples of the items that are included in an inspection

bull Track Stmcture All ballasted track direct fixation track embedded track grade crossings and special track work sections arc inspected for appropriate fit of all components including track switch points and moving parts

41 01-06-2011

middot MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE middot

bull Fastening Systems Direct fixation bolts and rail clips spikes joint bars and rail anchors are inspected for tightness

bull Track Geometry Track gauge alignment cross-level super-elevation as well as ballast and sub-grade conditions are inspected to determine that they are within in acceptable tolerances

bull Deterioration Excessive or unusual wear of rail ties bolts joint bars frog inserts switch points rail welds and other appurtenances is identified by measuring and evaluating in accordance with the requirements and tolerances or each component Such inspections also include identifying vegetation growth and right-of-way encroachments or infringements

bull Undergoing or awaiting repair Any track undergoing or awaiting repair upon which a speed restriction is assigned shall be inspected at a frequency which will ensure safe operation at all times

bull DPU may require inspections at more frequent intervals in areas of dense traffic high operating speeds or questionable physical conditions

The Track Maintenance Program provides detailed instructions for each type of inspection including the standards and tolerances to be met the forms to be used the type of repair andor corrective actions required for each situation the materials and procedures to be used and the record-keeping requirements

As with other maintenance tasks that involve the active railroad the Track Department must perform a significant amount of its work during the limited non-revenue service hours This requires special coordination and flexible work schedules with personnel and equipment availability sufficient to accomplish the required work in the time period available In many cases the work can be accomplished without adversely affecting scheduled train service

Other work of longer duration or involving interlockings for example can involve taking sections of track or interlockings out of service while repair andor reconstruction work is done The Track Department coordinates its plans and activities closely with various Subway Operations Departments including Transportation OCC and Plans and Schedules In some circumstances single-track train operations are required to provide sufficient time for the necessary work to be performed

The Track Department maintains the required records of inspection and maintenance and makes them available to the DPU for review and audit

43 Communications

The Communications Department installs and maintains the rail system telephone and radio communications systems on the MBTA system The following communications systems are

01-06-2011 42

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

in place on the MBTA Green Line Central Subway System and will be installed on the Green Line Extension

bull Maintenance Telephones (at interlockings and signal installations)

bull Emergency Telephones at Traction Power Substations (TPSSs)

bull Emergency Telephones at Blue Light Stations (BLS)

bull Fire Alarm Systems (All Stations)

bull Passenger Assistance Intercom Systems at stations

bull Public Address (P A) Systems at passenger stations

bull Variable Message Sign (VMS) Systems at passenger stations

bull VSS at passenger stations

bull VSS monitor equipment at the OCC

bull Audio and Video recording equipment at the OCC

bull OCC Uninterruptable Power Supply (UPS)

bull Wide Area Network (WAN)

bull Radio channel for train operations

bull Radio channel for yard operations

bull Multi-transmitter system radio channel for Right-of-Way Maintenance

bull Tunnel radio system including firepolice channel connections

There are other commnnications systems at MBTA to serve the agencys administrative functions which are also installed and maintained by the Communications Department within MBTA Engineering and Maintenance

Inspection and maintenance of the radio and telephone systems listed above and the devices connected to them are carried out at specific intervals in accordance with manufacturers recommendations and where applicable in accordance with the requirements of the Federal Communications Commission (FCC) and the DPU The Commnnications Department maintains records of the required inspections and maintenance and makes them available to the FCC and the DPU for review and audit

Most of the radio antenna locations that serve the MBT A System are located within the Boston Metropolitan area and arc located on MBTA owned properly

The Commtmications Department works closely with the Facility Infrastrnctnre and Engineering Department that manages the SCAD A system to manage the interfaces between the two systems

01-06-2011 43

MBTA Light Rail Transit SystemmiddotOperations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

44 Signals

The Signals Department installs and maintains the wayside signal and train control systems on the MBTA Subway System It does not install or maintain the signal equipment mounted on the light rail vehicles

The following signal systems are m place on the MBTA Green Line and Green Line Extension

bull Automatic Vehicle Identification (A VI) System

bull Wayside Signal System

bull Signal track circuitry and associated equipment

Signal maintenance includes the periodic inspection testing and performance of both scheduled and coucctivc maintenance to insure the proper and safe operation of the signal system The scope of signal maintenance includes interlockings and yard signal systems The core of this system includes the testing adjustment and repair of vital relay circuitry logic networks relay logic control limit circuits for protection against following trains power supply and transfer networks and all the relevant and peripheral appurtenances and signal appliances

Signal supervisors oversee the work of signal maintainers and other signal department personnel to achieve the required levels of safety and operational performance reqnired by the MBTA Subway system

A feasibility study is cuuently underway for a train control system for the Green Line Once a teclmology is chosen for train control the MBTA expects to pilot the teclmology on one of the Green Line branches The Green Line Extension will be designed in such a way not to preclude the implementation of train control on the Medford and Union Square Branches

45 Traction Power

The traction power distribution system consists of three components substations auxiliary distribution and the DC distribution systems The basic preventive maintenance program is divided into two parts the first part is the required or safety related maintenance which is performed on a schedule the second part consists of those inspections and procedures that when completed within a prescribed time frame act to ensure a safe economical and reliable operation

To achieve the operational support and maintenance goals the personnel of the traction power department maintain a flexible operating schedule This schedule provides response coverage during the hours of revenue operations while maximizing the efficiency of scheduled maintenance activities during the non-revenue hours This is particularly critical due to the small non-revenue window available for traction power maintenance The plan is

01-06-2011 44

i

_

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

middot implemented by scheduling the maintenance force in the most effective manner This is done with overlapping shifts of maintainers that can concentrate their efforts as required by maintenance schedules The Traction Power Department participates in extensive in-house training and in the safety drills that are implemented by the Chief Safety Officer and the MBTA Transit Police Department

451 Traction Power Substations

The existing Green Line is fed by the Traction Power Substations presented in Table L

Table L - Traction Power Substations

bullSubstation ~ gt f ~ i

bull Location i ~ ~ tf

bull

c ~

bull Supplier

Coolidge 19 Webster Street Brookline MBTA

North Station 80 Haverhill Street Boston MBTA

Shawmut 1091 Washington Street Boston MBTA

Newbury 354 Newbury Street Boston MBTA

Cooks Jnnction SIR Winchester Street Newton Highlands N-Star

South Station 45 High Street Boston N-StarMBTA

Reservoir Strathmore Road Brooldinc N-Star

Riverside Grove Street Newton N-Star

Berkeley 90-92 Berkeley Street Boston MBTA

Kenmore Loop at Kenmore Passenger Station MBTA

Commonwealth Ave Public Alley ofHarvard Street Brookline MBTA

Aspinwall Off Longwood Avenue Brookline MBTA

Hanunond Pond Off Hammond Pond Parkway Brookline N-Star

Mattapan River Street Boston MBTA

Ashmont Dorchester Avenue Boston MBTA

452 Overhead Catenary System (OCS)

The OCS for the MBTA Green Line is a simple catenary equipped with an auto-tensioning system to maintain the proper level of tension in the OCS contact wire A system of counterweights automatically and continuously maintains the proper degree of tension in the system For yard tracks and some sections of embedded track single fixed trolley wire is used instead The trolley wire requires that tension be manually adjusted by traction power personnel to accommodate changes in the ambient temperature and other conditions The manual method is less expensive to build but labor intensive and more expensive to maintain

01-06-2011 45

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

It also can increase the risk of entanglement of a pantograph in the catenary under certain conditions

The following list of major components 1s included in the detailed traction power and overhead catenary maintenance plan

bull A C Vacuum Breakers bull AC Load Break Switches bull Rectifier Transformers bull Rectifiers bull DC Breakers and Contra Is bull Auxiliary Transformer bull Potential Transformers bull Batteries bull TPSS Air Conditioning bull Fire Alarm TestRepair bull Emergency Operation Switches bull Manual Operation Switches bull OCS Tension and Height bull Manholes bull Safety Equipment bull Emergency Trip Switch System bull Station Lighting bull Emergency Ventilation Systems bull Station Power bull Documentation of all inspectionswork

In addition to the maintenance of the traction power substations and the OCS for the Light Rail Division the Traction Power Department is responsible for the maintenance of the Heavy Rail Divisions third rail system and its traction power substations the ventilation and lighting systems for all tunnels I underground segments auxiliary power equipment the UPS systems and other associated equipment

The Traction Power Department is equipped with the specialized vehicles and other gear that arc required to maintain the system

46 Building and Structures

The Deputy Director of Building and Structures has the responsibility for the maintenance of the right-of-way stations bridges and other structures revenue vehicle maintenance facilities passenger stations and wayside system facilities for the MBTA Subway System

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

The Building and Structures Department performs the periodic maintenance and repairs needed to maintain the right-of-way stations buildings and shop facilities of the MBTA Subway System

47 Engineering and Maintenance Projects Systems Engineering

The Maintenance of Way Engineering Department supports the Communications Traction Power and Signals Departments with systems design evaluation and testing oversight for both in-service and proposed rail projects

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

50 SUBWAY FLEET AND SUBWAY FLEET SERVICES

51 Management and Supervision

The Division Chief of Light Rail Maintenance monitors all rail fleet activities on the Green Line Themiddot Green Line Maintenance Superintendent is responsible for managing the day-toshyday operations at each of the carhouses The Senior Director of V chicle Procurement and Quality Assurance oversees all of the Everett Shops operations including the main repair facility The Section Chief for the Everett Main Repair Facility manages the operation on a daily basis

Shift operations include a number of forepersons managing the work of tradespeople rail repairers and other support staff for fleet maintenance

52 Description of MBTA Green Line Light Rail Fleet

The MBTA Green Line fleet of Light Rail V chicles (LRV s) presently consists of 114 Type 7 Kinki- Sharyo Cars and 95 Type 8 AnsaldoBreda Cars which are articulated with an A and B section The Kinki-Sharyo car seats 46 with a typical capacity of 101 The AnsaldoBreda Cars are a 70 percent low floor vehicle with a deployable bridgeplate located at each of the low floor doorways to provide access for disabled customers they seat 44 and accommodate up to 2 wheelchairs with a typical capacity of 101 Both types of cars can hold additional standees under crush load conditions

The cars are designed to operate on a nominal 620 volt DC supplied by an OCS Each car has a single pantograph on the A end of each car that is extended vertically to contact the OCS to collect electrical energy for traction power and the vehicles auxiliary systems Each car is equipped with a radio climate control system and has a train operator cab on each end of the vehicle so that a single vehicle can be operated in either direction in customer service The cars may operate singly or in trains of two or three cars with a train operator for each car as defined by MBTA work agreements As one of their duties chief inspectors and inspectors assist train operators when needed

MBTA is in process of procuring an additional 24 cars for use on the entire Green Line system including the anticipated Green Line Extension The LRVs in this order will be designated as Type 9 cars

The Type 9 cars will differ in the following ways from the AnsaldoBreda Type 8 car

bull For the Type 9 car ASME RT-1 crashworthiness requirements will be specified providing improvements in crashworthiness performance through incorporation of crash energy management (CEM) features in the structure The CEM design will increase the amount of collision energy that can be safely absorbed by the Type 8 vehicle

bull 4 wheelchair locations will be required in the low-floor area of the Type 9 as opposed to 2 in the Type 8

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bull Sliding plug doors will be required on the Type 9 car in place of the hi-fold doors used on the Type 7 and Type 8 cars

bull The HV AC system is required to utilize hermetically sealed scroll type compressors units with variable capacity control rather than the traditional piston-type compressors

bull The cars are required to utilize energy and life-cycle cost saving LED interior lighting bull The cars will be equipped with an internal and external video recording system

covering the passenger compartment doorways and the right-of-way from the operating end point of the view

bull The Type 9 car will be required to include additional passenger information signs and internal video information displays

521 Fleet Interchangeability

The Type 9 cars are specified to operate independently of the Type 7 and Type 8 cars The MBTA anticipated significant impacts to both cost and schedule should the Type 9s be required to be fully operationally compatible with the existing fleets Type 9 cars will be required to be mechanically compatible with the existing fleets to ensure collision compatibility and allow for recovery of disabled trains

522 Heavy Rail and Light Rail Operations Fleet Management Plan

The Heavy Rail and Light Rail Operations Fleet Management Plan is currently being updated to provide more detailed fleet operating and maintenance infonnation for tl1e Green Line as well as all other MBT A Subway lines

523 Train Control

The Type 9 cars will he manufactured with sufficient space under the vehicle to install electronic equipment for train control The remaining cars in the MBTA Fleet will need to be retrofitted to operate on lines equipped with train control

53 Description of Light Rail Fleet Services Facilities

531 Everett Subway Repair Facility

The Everett Subway Repair Facility located inEverett MA performs heavy repairs for which carhouscs do not have the appropriate tools and equipment to perform The Everett Subway Repair Facility typically perfonns on heavy equipment such as trucks HVAC units etc which are transported hctweeri the carhouses and Everett by MBTA employees In addition the Everett Main Repair Facility has the equipment to remanufacture critical components which are then returned to inventory

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

532 Riverside Carhouse

The Riverside Carhouse located in Newton MA near the junction of Route 128 and the Massachusetts Turnpike is a large maintenance facility that is typically used for the Green Lines heavy repair operations Heavy repairs are considered repairs that require more than 24 hours to complete from the time the vehicle arrives at the shop The facility contains a car wash inspection repair areas blowing pit wheel truing pit resistor and pantograph repair area equipment and truck removal areas paint booth parts storage lube room battery room and welfare facilities The Riverside Carhouse which can store 90 vehicles in the yard has the capability to repair trucks true wheels change out HVAC units sandblast and paint vehicles replace windows and perform body repairs

533 Reservoir Carhouse

The Reservoir Carhouse located in Brookline MA ncar Cleveland Circle is a maintenance facility that primarily performs running repairs Running repairs are repairs that can be completed within 24 hours after the vehicle has arrived at the shop The facility which can store 51 vehicles in the yard contains a car wash car storage and three track inspection areas track and truck repair areas and a parts storage facility The carhouse also has the ability to remove trucks from the vehicles in the truck repair area and repair the electronic assemblies

534 Lake Street Carhouse

Lake Street Carhouse which can store 22 cars in the yard is located on the BostonNewton line at the terminus of the Boston College Line As the smallest carhouse employees perform daily inspections on a portion of the fleet and repair of minor defects if found Otherwise the repair work is referred to Reservoir or Riverside Carhouses

535 Green Line Extension (GLX) Carhonse

The GLX Carhouse which will be located in Somerville MA will provide washing cleaning inspection and maintenance and will have the capability to perform most vehicle repairs for the MBTA Green Line fleet

The main shop building at the Yard will contain tWo tracks with service and inspection pits and a third repair track with a hoist for heavier repairs as well as a wheel truing machine A second building will house a train washer facility

The GLX Carhouse must also depend on the Everett Subway Repair Facility for certain types of heavy repairs

The GLX Carhouse and Yard will have its own traction power substation to provide energy to the OCS for the facility LRV movements within the yard are made under the supervision of a yardmaster located at the carhouse

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

The GLX Yard will provide the yard track storage for Green Line LRV s that have been inspected serviced repaired washed cleaned and prepared for revenue service There will be several dedicated storage tracks Upon commencing revenue operations for the Green Line Extension a total of 80 LRVs will be supported by the GLX Carhousc The overall storage capacity for GLX Yard is 80 cars

The overall size and configuration of the property parcel on which the GLX Carhouse and Yard is located provides significant limitations to the layout of the facilities and to the efficiency of LRV and train movements within the yard areas The site is constrained geographically by terrain features including a street on the northwest side the MBTA commuter rail system mainline right-of-way on the east side the MBTA Green Line right-ofshywayoverhead bridge on the south side and the Broadway Street overhead bridge

These space limitations place a greater emphasis on the careful coordination of train and LRV movements and the development of an efficient yard operating routine

536 Mattapan Repair Shop

The Mattapan Repair Shop which is located in Boston MA is a maintenance shop that performs running repairs and vehicle inspections The facility which can store 10 vehicles in the yard contains a car storage area and two track inspection areas track and truck repair areas and a parts storage facility The Mattapan Repair Shop must also depend on the Everett Subway Repair facility for certain types of heavy repairs

54 Subway F1eet Inspection and Maintenance

The Preventive Maintenance Program consists of regularly scheduled actlvilics that arc necessary to maintain the performance level of the vehicles and their components Examples of typical activities include complete lubrication calibration adjustments and replacement of consumablcs such as air filters brake padsshoes and pantograph carbon strips Additionally many items arc visually inspected and repaired or replaced as needed

Preventive maintenance inspections are mileage-based for the Type 7 Cars - they are inspected at 6500 mile intervals or at 90 days if they havent accumulated 6500 miles Type 8 vehicles are inspected on a 90-day interval The PCC Cars are inspected at 30-day intervals

The HVAC system is inspected ammally Air compressor inspections are also performed on an annual basis There is an on-going coupler modification program in place Other campaigns and modifications are initiated on an as-needed basis

541 Cleaning and Servicing

The car interior is swept every night while more intensive cleaning such as washing the floors or window cleaning is done in accordance with a cleaning contract that MBTA has with an outside vendor When the car arrives at the carhouse yard after revenue service the

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

car is sent through the train washer depending on the time of year for its external washing Following the washing and cleaning the train is moved to the yard

Most minor repairs can be made while the train is in the yard If necessary the train can be moved to the shop and spotted for repairs that cannot be done in the yard Once all needed repairs and cleaning is done it is moved to the designated storage track and positioned for its next assignment

542 Unscheduled Maintenance and Repair

In each of the individual carhouses reports of needed maintenance or repair may come from the operators or from the rail repairers during their daily inspections while preparing the fleet for service The need for repairs may be communicated verbally via hand-held radios or by generating a work order For LRVs in revenue service the train operator reports the fault or needed repair via portable or car-borne radio to the OCC The OCC then initiates a response to the train and also sends a work order to the maintenance department for repairs that may be needed

For maintenance or repair needs discovered in the yard depending upon the type of repair needed the vehicle may be repaired in the yard or moved into the shop and onto a service and inspection (SampI) pit or onto the heavy repair track and placed on the hoist Normally one of the two SampI pits will be utilized for unscheduled maintenance while the other is reserved for scheduled maintenance activities

For maintenance or repair needs that occur during revenue service the response is normally addressed in one of two ways The problem may be able to be handled in revenue service by the actions of the train operator who can respond to the problem while at the same time communicating with the OCC to notify them of the problem or by a transportation official Ifmiddot a long delay is expected then a repairer from Green Line Maintenance will be dispatched Otherwise the train will be pushed or pulled from service from the next train on the line

Reports of a vehicle incident problem are normally made via radio by the train operator In turn all response personnel become aware of the situation at the same time and can start formulating a repair or replace strategy MBTA personnel arc trained to follow specific procedures to safely address maintenance issues that occur on in-service trains

Line supervisors and some inspectors have a well-equipped sport utility vehicle (SUV) and move from place to place along the line as their duties require There are 25 inspectors and transportation supervisors on the line at any given time With the extension of the Union Square and Medford Branches three additional inspectors and one supervisor will be assigned to the cast end of the mainline and will be available to assist with incidents

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543 Critical Systems Replacement or OverhaulRebuild Program

In addition to the regular maintenance needs of the fleet the META will complete programmatic replacement of critical systems or mid-life overhauls of all vehicles as necessary Transit industry standards typically call for the evaluation of rail vehicles after they have been in service 10-12 years If the results of the evaluation indicate that beneficial results would be obtained by replacement of critical systems from rehabilitation (overhaul) then such work would need to be initiated as soon as possible Vehicles requiring an overhaul would be out of service for up to 60 days

Other major repairs to vehicles may occur as a result of warranty programs or be necessary as a result of accident damage

544 Emergency Response Capabilities

When an emergency occurs on the mainline the level of response depends on the severity of the incident Emergency response is utilized for accidents or derailments Accidents include collisions with automobiles persons or objects on the track The Green Line Supervisor Inspector and Rail Repairer Team respond to any accident that occurs on the mainline

At the incident the Incident Commander directs the efforts of emergency responders and reports to the OCC Rail repairer and track maintenance personnel are dispatched from their respective areas in all accident and derailment situations The Supervisor also coordinates with META and other agency emergency response personnel for the safe evacuation of the train ifnecessary

The rail repairers job is to evaluate the damage to the train and to coordinate with the Supervisor to get the train moving again once it has been released to move by the Incident Commander If further support is needed additional personnel are dispatched from the yard as necessary to assist in getting the train off the mainline so that service can continue

If the train cannot be moved under its own power another train may be sent to couple up to it and tow it to the yard Should that not be possible a heavy duty hi-rail Brandt truck designed to tow trains may also be utilized If the Brandt truck is utilized designated personnel at the yard load the portable re-railing equipment box onto the bed of the Brandt truck and drive the truck to the accident site If the accident occurs in an area away from a grade crossing or a level area that prevents the truck from driving directly to the scene then the truck would be placed on the track and would operate over the track to the accident site

In emergency situations the priority is to resolve the situation safely and quickly and to minimize the disruption to revenue service

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60 RULES SAFETY SECURITY AND TRAINING

61 Responsibility for Safety and Secnrity

MBTA has very active and visible safety and security programs led by the agencys Chief Executive Officer

MBTAs Policy Statement The MBTA is committed to providing safe secure reliable efficient convenient public transportation services to the region it serves A major consideration in fulfilling this mission is the safety and security of MBTA customers employees contractors vendors and the general public As such the MBTA has established and implemented comprehensive safety and security programs to ensure all MBT A construction projects and transit services are established and delivered within the highest practical level of safety and security

MBTAs Safety and Security Principles

bull Safety and Security are a 247 priority bull Safety and Security are everyones responsibility bull Accidents and injuries are preventable bull Working safely is a condition of employment bull Passenger and worksite security are vital for MBTAs success bull Training is essential for good safety and security performance bull Management is accountable for safety and security

62 System Safety Management Plan

MBTA Safety Department maintains a System Safety Management Plan (SSMP) in accordance with APTA standards and DPU General Orders The SSMP is the means of integrating safety into all MBTA System operations It establishes the mechanisms for identifying and addressing hazards associated with the MBTA System It also provides a means of ensuring that proposed system modifications are implemented with a thorough evaluation of their potential effect on safety The SSMP describes how accountability for safety is integrated throughout the organization

The MBTA Safety Department is responsible for developing administering and implementing a comprehensive SSMP with specific goals and objectives purposes programs and activities to prevent control and resolve unsafe conditions and hazards that may occur during the life cycle of the rail system The Safety Department shall be involved in all systems beginning with the conceptual engineering design and procurement through to the operational stages

The MBTA self-certifies its own rail transit projects subject to the safety oversight of the DPU MBTA however has a safety (and security) certification program for MBTAs Green Line Extension similar to programs used in its previous rail activations Io addition

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MBTAs Safety Department performs Internal Rail System Safety Audits (IRSSA) as required by DPU FTA and APTA to monitor system-wide compliance with the SSMP As required by DPU the IRS SA is conducted annually in accordance with APTA Guidelines In addition the Rail Transit Safety Section of the DPU conducts an on-site external audit of MBTA rail systems every three years

The SSMP is in the process of being updated to include operations on the Green Line Extension The SSMP is reviewed every three years to make updates corrections and modifications Any revisions to sections of the SSMP prior to the three-year cycle will be distributed as an amendment

63 Regulatory Agencies

631 Federal Railroad Administimiddotation (FRA)

The FRA is the regulatory agency with jurisdiction over railroads involved in interstate commerce and operating on the General Railway System of the United States The FRA regulates most aspects of safety in the railroad environment

The FRA nonnally does not regulate transit systems unless those systems operate on the same tracks or in the same corridor with the General Railway System of the United States FRA regulations do not impact Green Line operations

632 Federal Transit Administration (FTA)

The FTA is the regulatory agency with jurisdiction over transit systems in the United States that are not regulated by the FRA and receive federal funding The FTA through 49 CFR Part 659 has required the establishment of State Safety Oversight Authorities (DPU in Massachusetts) to oversee provision of adequate safety and security on rail transit systems The FRA and FTA work closely with state rail oversight and regulatory bodies such as the DPU to provide effective regulatory control of the public transit industry

633 Federal Communications Commission (FCC)

The FCC is the agency having jurisdiction over railroad radio communications and communications systems Its jurisdiction extends to transit systems including the MBTA

634 Architectural Access Board

The Architectural Access Board (AAB) is a regulatory agency within the Massachusetts Office of Public Safety Its legislative mandate states that it shall develop and enforce regulations designed to make public buildings accessible to functional for and safe for usc by persons with disabilities

To carry out the boards mandate the Rules and Regulations which appear in the code of

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Massachusetts Regulations as 521 CMR 100 have been developed and amended These regulations are incorporated in the Massachusetts building code as a specialized code making them enforceable by all local and state building inspectors as well as by the Board itself These regulations are designed to provide full and free use ofbuildings and facilities so that persons with disabilities may have the education employment living and recreational opportunities necessary to be as self-sufficient as possible and to assume full responsibilities as citizens

The Board consists ofnine members the Secretary of Public Safety or her designee the Secretary of Elder Affairs or his designee the Director of the Office on Disability or his designee and six members appointed by the Governor in consultation with the Secretary of Public Safety from lists submitted by the director of the Office on Disability Six of the appointed members are selected after consultation with advocacy groups on behalf of persons with disabilities The governor secretary and director shall exercise their best efforts to ensure at least two members are registered architects The chairperson shall be elected annually by the members

The authority of the AAB is triggered by any construction renovation remodeling or alteration of a public building or facility or a change in the use ofbuilding from private to public

635 Department of Public Utilities (DPU

The DPU has jurisdiction over railroads street railways and transit systems in the Commonwealth of Massachusetts and is the designated SSO agency required by the FTA The FRA and the FTA both have joint enforcement agreements with the DPU which give the DPU authority to enforce applicable Federal regulations on both railroads and transit systems within the Commonwealth of Massachusetts DPUs own regulations are issued in the form of General Orders and cover a wide range of subjects including signal design and maintenance transit car safety standards grade crossings walkways certain operating speed restrictions for transit systems The most recent DPU regulation affecting the META is to limit the speed of the Type 7 and 8 cars to forty ( 40) mph

636 American Disability Act Access Guidelines (ADAAG)

ADA standards govern the construction and alteration of places of public accommodation commercial facilities and state and local government facilities The Department of Justice (DOJ) maintains ADA standards that apply to all ADA facilities except transportation facilities which are subject to similar standards issued by the Department of Transportation (DOT) Federal facilities are covered by standards consistent with those of the ADA issued under a different law the Architectural Barriers Act (ABA)

The Access Board is responsible for developing and maintaining accessibility guidelines for the construction and alteration of facilities covered by the Americans with Disabilities Act (ADA) of 1990 The Board holds a similar responsibility under the Architectural Barriers Act

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(ABA) of 1968 The Boards guidelines provide a minimm baseline for other Federal departments responsible for issuing enforceable standards

The ADA recognizes and protects the civil rights of people with disabilities and is modeled after earlier landmark laws prohibiting disc1imination on the basis of race and gender To ensure that buildings and facilities are accessible to and usable by people with disabilities the ADA establishes accessibility requirements for State and local govermnent facilities under title II and places of public accommodation and commercial facilities under title III The law requires that the Board issue minimm guidelines to assist the DOJ and the DOT in establishing accessibility standards under these titles Those standards must be consistent with the Boards guidelines

64 Industry Organizations and Standards

641 American Public Transportation Association (APTA)

APTA sets standards for Passenger Emergency Response Plans System Safety Program Plans and other safety-related and security-related matters It also has an established peer review program in which periodic safety audits of the operations of member carriers arc conducted by other APTA members assisted by certified safety professionals The MBTA is a member of APT A and many members of the MBTA Subway and Bus Systems are active participants in APTA activities and programs

642 American Railway Engineering and Maintenance-of-Way Association (AREMA)

AREMA through its extensive worldwide membership conducts extensive research and testing of the methods standards and materials used in the construction and maintenance of railways AREMA publishes its standards and recommended best practices for its membership and these are widely used in the railroad industry

643 National Fire Protection Association (NFPA)

NFP A issues flammability and fire safety standards for the materials used in the manufacture and construction of vehicles buildings components products and supplies All MBTA rail systems must comply with the requirements ofNFPA Section 130

65 Operating Rules

Operating and safety rules are contained in the MBTAs Rules for Operators and Other Employees of the Light Rail Lines This book applies to the entire MBTA Light Rail System These rules and instructions authorize or govern the movement of trains authorize govern

or restrict the use of the main track by trains authorize govern or restrict the use of the main track by maintenance personnel authorize work to be done or personnel to be on the operating right-of-way or affect the safe operation ofthe railroad

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66 Standard Operating Procedures

Standard Operating Procedures (SOPs) define the steps to he taken hy operating or other employees who are on the right-of-way under specific circmnstances and in specific situations These SOPs are contained in the MBTAs System Book of Operating Rules and Procedures They provide a checklist of actions to be taken by employees in response to a specific situation named in the title of the SOP The SOPs do not define in detail how to perform the actions but only prescribe what actions shall be taken under certain circumstances Their purpose is to generate consistency and efficiency within the organization

67 Special Orders

Special Orders contain statements that can add delete or modify any operating rules or SOPs They act as mandatory instructions designed to satisfy the requirements beyond the operating

rules and SOPs

68 Training and Qualification

681 Training for Transportation

The Light Rail Training Department is responsible for all training involving mainline yard and train activities on the MBTA Subway System

The Basic Train Operator Training Course is an intensive eight-week course Prior to being selected for the Basic Train Operator Training Course all candidates must pass a preshyemployment test Criminal Offender Record Information (COR) check and physicaldrug test The successful candidates are then invited to attend the Course to become a part-time operator All operators become members of the Amalgamated Transit Union (Local 589)

The Basic Train Operator Training Course is a combination of classroom and hands-on training The successful graduate must re-certify after every two years of service according to current DPU requirements MBTA requires re-certification every two years but has a goal of annually recertifying operators The Re-Certification Class is a one-day eight-hour class

Officials supervisors yardmasters and instructors arc given additional training of one to three weeks In addition all Green Line dispatchers attend an eight week training course

682 Training for Signal Systems

Newly hired signal inspectors are trained on the systems that are currently installed with a focus on preventive maintenance instruction manuals and in the case of new lines consistent with the Project Management Plan A full program of familiarization with all lines is accomplished

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All signal inspectors are hired at the journeyman rate and there is presently no apprenticeship program

In addition to their maintenance training maintenance personnel are trained in rules and operating procedures by the Rail Operations Instruction staff

683 Training for Light Rail Vehicle Maintenance

While Subway Fleet Services personnel receive training as they begin their career at the MBTA specialized courses of instruction arc under development The various instruction departments and Operations management are reviewing the training needs of each of the lines and will set up the appropriate classes Each instruction department maintains training records for each employee sorted by shift These training records clearly showwhich courses an employee has and has not completed The supervisor then looks at his manpower workload and vacations and decides how many people to send to training courses When there is more than one employee with the same training needs work days and shifts then seniority is usually the determining factor in deciding which employee will attend the training first

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

70 SERVICE INTERRUPTIONS AND EMERGENCIES

71 Principal Objectives

711 Safety and Security

The first priority in responding to and handling an emergency or a service disruption is for the safety and security of the customers MBTA and contractor employees emergency responders and members of the general public

712 Loss and Damage Mitigation

Once the safety and security of customers employees emergency responders and the general public has been assured the next priority in handling an emergency or a service disruption is to mitigate loss and damage to MBTA equipment property and facilities as well as to third party property that is adjacent to or in any way affected by the situation

713 System Recovery

As soon as the situation permits and once the safety and security of persons and property has been assured actions must be taken to restore system operations to normal If at all possible depending on the circumstances the goal of failure management activities is to maintain service to the highest degree possible during a service interruption This may be achievable through tum-back operations or single-track operations

Many actions such as calling for and the staging of extra equipment personnel materials and the establishment of bus bridges substitute bus service or other measures to provide alternate transportation to patrons can be taken while the cause of the service interruption or emergency is being investigated and handled In major events where the service disruption may be of an extended duration management supervisory and service personnel will work in shifts to provide needed rest and relief while ensuring sufficient coverage for the situation

72 Service Recovery Scenarios

Equipment failures accidents incidents and other events or conditions can adversely affect scheduled rail operations hinder system performance and disrupt operations beyond normally scheduled recovery capabilities

The impact that these situations have on rail operations is influenced by the following factors

bull Nature of the accident incident or failure bull Location on the system bull Train headways and ridership levels at the time andor bull Effectiveness of the service recovery strategy

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

This section discusses briefly the most common types of events tbat can interfere with scheduled service and the general effects that each could have on operations and recovery strategies Experience has shown that each situation will have its own characteristics that affect the recovery strategy

721 Collision or Derailment

A collision or derailment of one or more trains may result in death or personal injury to passengers or employees as well as damage to vehicles track signals the overhead catenary system and other property If a derailment occurs on a main track it may well result in tbe obstruction of botb main tracks due either to the derailment itself or due to recovery efforts The accident can be expected to adversely affect train operations for several hours or even one or more days depending on the circmstances The time required for conducting an investigation before vehicles are permitted to be moved and the ability to reach tbe scene with recovery equipment and materials will be very important factors in determining how long the railroad will be out of service Wherever possible tbe priority will be to return one track to service as quickly and safely as possible to get minimum service operating again

722 Fire or Smoke

Fire or smoke that can interrupt operations may or may not be from tbe rail operations A fire or heavy smoke from a fire adjacent to the railroad or fire hoses strung across tbe tracks may delay tbe passage of trains These scenarios may interrupt operations without actually causing casualty on tbe rail system itself

If the fire or smoke occurs at a station or on the right-of-way train operations may be suspended until the situation is brought under control This may result in trains being moved to the nearest passenger stations so that passengers may alight and be moved via alternate means such as a bus bridge operation past the obstructed segment of the railroad

If the fire or smoke is on a light rail vehicle then the evacuation of passengers in the safest and most expeditious manner will be required Doing so may result in the need to curtail all train operations in the -affected area until tbe situation can be resolved Due to the high-floor level-boarding configuration of all cars and trains in the rail system if at all possible during emergency situations alighting between stations should be done with the assistance of rail operations personnel

723 OutsiderTrespasserSuicide

Accidents involving outsiders trespassers or persons who attemptcommit suicide on the right-of-way will normally cause service to be shut down sometimes for several hours depending on the circmstances and the decisions of the responding authorities In such cases it may be difficult to accurately estimate the amount of time that operations may be interrupted In some cases authorities may detain the train and its operator until an investigation is progressed sufficiently to allow their release Authorities may also elect to

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interview passengers that are on the affected train Each of these actions can affect the recovery strategy

724 Death

A death or serious personal injury to a customer an employee or a member of the general public on a train can be expected to result in an extended delay to that train Depending on circumstances and the instructions from emergency response personnel it may be possible to resume restricted speed single-track operations around the affected train while the situation is cleared In any event the situation may result in the train being held for several hours and then being removed from service after the incident

If the death occurs on the right-of-way it is probable that all train operations may be suspended until the situation is cleared or until single-track operations can be safely established

725 Personal InjurySerious Illness

If a serious illness affects a passenger on a train emergency response personnel will be called After they have attended to the person and removed him or her from the train the train is normally released and free to resume service In such cases delays to that particular train may be 10-30 minutes depending on the situation Other trains are also affected by the stopped train but service can normally be continued on the line after the incident has been cleared If possible single-track operations and alternate service will be established as soon as it is safe to do so

In the case of a serious personal injury once the medical emergency has been handled delays may also result due to the need to interview witnesses and conduct an investigation These delays may prevent or delay the resumption of service at the site depending on the circumstances

726 Grade Crossing Accident

An accident at a public crossing at grade can be expected to resl(it in delays to all trains at the site until the emergency has been cleared and the accident investigation has progressed to the point that vehicles and personnel are released by the MBTA Transit Police Additional delays may result from the need to clear damaged vehicles from the scene including the removal of a damaged train

Depending on the severity of the accident a transportation official will conduct the initial investigation for MBTA MBTA Transit Police personnel will conduct an official investigation for liability purposes A unified command between MBTA Transit Police personnel and the agencies with local jurisdiction will be established at all grade crossing accidents and incidents

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MBTALight Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

7 2 7 Hazardous Materials Release

A hazardous materials release off the right-of-way but close enough to pose a hazard may result in the suspension of train and bus service (and all or most all other movements) through a particular area until the sitnation is brought under control and clearance has been received to proceed through the affected area In such cases getting accurate or best estimate information from emergency responders will be a critical factor in determining the most effective recovery scenario

If the hazardous materials release occurs on the right of way there may be an extended period of time in which train operations (and other activities) are not possible at andor near the scene In addition once the sitnation is brought under control additional time may be required for site remediation which also has the possibility to negatively affect train operations

728 Property Damage or Serious Vandalism

Property damage that affects rail operations can include such things as an accident or vandalism to operating systems vehicles equipment stations bridges or other apparatns that affect the safety or efficiency of rail operations In such cases the experience of responding supervisory personnel and the resources that engineers provide will be used to clear the situation and restore operations

729 Wind Heavy Rains Flood

Strong winds heavy rains and floods will require operations to proceed with extreme caution In the case of suspected system impact or an apparent problem service is suspended as appropriate allowed to resume only after inspections have been made by personnel who are qualified and properly equipped to determine that the railroad is safe for operation Particular attention is given to below grade wayside systems locations track conditions OCS and to trees or other objects that may pose a threat to the OCS A water main break can have many of the same effects as a storm and may similarly affect train operations

Special attention will be given to inspecting track bridges culverts and other drainage structures and the approaches to them as well as sub-grade conditions to be sure that the railroad is safe to usc Train operators will be required to proceed under restricted speed rules at locations that are known to be prone to flooding or to the likelihood of debris covering the track during storms All of these precautions take time and can delay scheduled train service

7210 Damaged or Obstructed Track or Structure

With the exception of temporarily obstructed track which sometimes can be cleared fairly quickly allowing service to resume or damageddefective track which can quickly be repaired by one or two persons using small tools incidents involving damaged track andor

01-06-2011 63

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

structures are likely to be events with longer term service disruptions Even if temporary service can be restored there may be speed restrictions andor single-track operations that continue to affect train operations long after the original event so that repair or reconstruction activities can continue

7211 Traction Power System Failure

A failure of the Traction Power System is an event that cuts the electric traction power to the trains It may be the result of the failure of an electrical component in the system a power surge physical damage to the OCS loss of a substation or of the utility power source feeding the substation The failure could involve just one segment of main track both main tracks the yard or segments of the line served by one or more substations If a failure occurs during a revenue service period there will likely be an immediate need to reach passengers in trains stopped between stations so that they may be transferred to a place of safety and alternate transportation

7212 Vehicle Mechanfcal Failure

Vehicle mechanical failures can fall into one of three categories

bull The failure does not affect the vehicles ability to move safely and the vehicle can be repaired or removed from service at the next available point

bull The failure does affect the vehicles ability to move safely and the vehicle can be pushed or pulled to a place where it can be removed from the main track

bull The failure prevents any movement of the vehicle and repairrecovery vehicles and equipment must be sent to the scene to repair the vehicle and make it safe for movement or clear it from the railroad

Personnel and equipment from the Light Rail Maintenance Department will assist in the repair andor recovery effort or will provide trouble-shooting information to the train operator andor supervisor where appropriate

7213 SignalControl System Failure

A signal system failure can be due to the failure of a component in the system or several other causes including the loss of the electrical utility power source that feeds the signal system This can result in the loss of the ability to operate track switches at terminals and crossovers and can result in signals displaying STOP indications or no indications at all

A signal system failure requires all trains to stop prior to the location of the incident OCC will provide the train operator with instructionauthorization to proceed as necessary In almost all instances Manual Block Operations are required to be established to ensure safe operations through the incident area until the system failure has been corrected

01-06-2011 64

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

7214 SCAD A System Failure

The SCAD A system provides control capability and receives indications from the field about the condition of certain critical but non-vital operating systems including track occupancy track switches TPSSs alarm systems etc When the SCADA system is not functioning remote control of equipment may not be possible alarms and other indications from the field may be unavailable to the OCC Green Line dispatcher or they may provide inaccurate information SCAD A Workstations at yards will not operate the mainline system in the event of a SCAD A system failure

For the Green Line switches are placed on hand throw operation when failure of the A VI system occurs If train operations are not normal then qualified personnel must be dispatched to each interlocking to operate it manually in accordance with the operating rules contingency plans and the SOPs

Once the qualified individuals have arrived at the interlocking they will contact the dispatcher at the OCC for instructions As directed by the dispatcher the employee then operates the interlocking by requesting the routings and signals that will be required to restore train operations according to the plan developed by the OCC The dispatcher will establish the priority for the movement of trains at each of the interlockings

7215 Civil Disorder

Civil disorder can occur in a variety of forms including protests large public gatherings illegal strikes and other activities Such situations usually result in a police response with a determination being made by the civil authorities whether or not train operations will be permitted to continue through the affected area and if suspended when they may be resumed Close coordination between law enforcement personnel and civil authorities and the regional OCC is critical to a successful recovery effort

7216 TerroristBomb Threat

Information concerning a terrorist or bomb threat can be received either directly by the MBTA or indirectly through civil authorities In such cases certain aspects of service may be suspended pending inspections and a resolution of the situation Close coordination between MBTA Transit Police local law enforcement persmmel civil authorities and the OCC is critical to a successful recovery effort

7217 Other Recovery Scenarios

The other sccnmios most likely to affect operations are the need to conduct single-track operations over a portion of the line during periods of scheduled service Single-track operations may be necessary for scheduled track maintenance when middotone main track is removed from service for renewal or repair

01-06-2011 65

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

During single-track operations trains will use the one remaining main track between two interlockings for movements in both directions This will require extended travel times for trains using the single-track as well as delays to trains in both directions waiting to use the single-track

Single-track scenarios require that arrangements be made to notify passengers including the elderly and those with disabilities if they must use a different platform to board the train

Of particular concern are those single-track scenarios that include an interlocking within the working limits and that require an extremely long section of single-track actually covering two linear track segments instead of one-track segment These situations are to be avoided if at all possible during scheduled operations because of the serious delays to passengers that result

73 Role of the Operations Control Center (OCC)

731 Description and Location of the OCC

The figure below presents the Operations Control Center Department Organization Chart

Director of Operations

Control Ce-nter

I Deputy Director

ofOCCamp Training

Deputy Division Division Chiefshy

Chief- Plan ~nd Servke

Training

The OCC is located in the MBTA Central Operations Facility at 45 High Street in Boston The OCC is the central facility in which most of the signal and commnnications systems for each of the MBTA Subway lines are located Light Rail dispatchers direct and monitor Green Line train movements operate communications systems and maintain contact with the line personnel and supervisors of the MBTA Subway System and each of its lines

bull MBT A Red Line - Heavy Rail bull MBTA Orange Line- Heavy Rail bull MBTA Blue Line- Heavy Rail

01-06-2011 66

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

bull MBTA Green Line- Light Rail

The Operation Control Center has a representative from the Transit Police Department houses the power dispatchers and the maintenance control clerk in the public address booth For additional information about the OCC please see Section238 above

In the event that the OCC is rendered inoperable or uninhabitable for any reason the MBTA Subway System has established a contingency plan for movement of personnel to alternate locations where control of rail operations can be re-established Those facilities arc equipped with HV AC systems suitable facilities supplies and amenities furnitnre communications system connections site security and other equipment forms and operating supplies that would be necessary to sustain control of operations for an extended period of time Due to the sensitivity of this information further details concerning this facility have been omitted from this document

732 Coordination and Control of the Subway System

The OCC serves as the central point for coordination and control of the MBT A Subway System Working in conjunction with management and supervisors in the field supervisors and controllers at the OCC maintain control of the Subway System and its resources The Green Line dispatcher at OCC is the person in the MBT A Light Rail System who oversees the movement ofvehicles during normal and emergency operations

Yardmasters or Green Line officials oversee yard operations within the limits of their local yard They do not have authority to authorize movements to or on the main tracks of the railroad

733 Immediate Notifications

The OCC notifies supervisors and managers in the event of an accident incident service disruption or anything that may affect the safe secure or efficient operation of the Subway System There is supervisory personnel on-duty 24 hours a day every day Management personnel are either on-duty or on-call (rotating assignments) 24 hours a day every day MBTA uses the NotifY-At-Once paging system for group notifications

The OCC also has the responsibility to call for the services of emergency response agencies when an accident or incident has occurred And as mentioned above the OCC has a Transit Police representative to allow for incident coordination

The OCC submits immediate notification reports to several Federal and State regulatory bodies as required under the agencies regulations for certain types of safety or securityshyrelated occurrences such as death serious personal injury collision andor derailment fire hazardous materials release or spill grade crossing accidents notable law enforcement incidents etc

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

734 Communications Center

The OCC serves as tlte communications center for the MBTA Subway System Most of the communications systems on tlte individual rail lines including the META Green Line tenninate at the OCC where their activities and indications are monitored and recorded

735 Recovery Strategy Formulation and Implementation

Timely and accurate communications arc critical to emergency response and the formulation and implementation of effective recovery strategies

Experience has shown that tlte first reports of accidents and incidents are often inaccurate For this reason when an accident or incident is first reported and after emergency measures have been taken to protect life and property and emergency response agencies have been notified (if appropriate) priority must be given to getting experienced management and supervisory personnel to the scene

Once on-scene their mission is to immediately assess the situation and transmit all pertinent information to the OCC They must also establish communications with tlte emergency response agencies on the scene and report to the Incident Command Post if one has been established Together with the emergency responders they must share information help with an assessment of tltc situation formulate an initial response strategy on tlte scene and then arrange for the necessary resources as dictated by the situation The incident commander on the scene will then relay this information to the OCC This information combined witlt other information relayed from others involved is then used to jointly formulate and implement a rail service recovery strategy

After the initial reports have been made to the OCC and implementation of the recovery strategy is underway it is important to provide frequent updates to the ace including estimates of when certain critical work will be completed when resources will be in place as well as oilier information that the OCC needs to efficiently coordinate the situation

The OCC has the responsibility to update the management and supervision on tlte scene with the status of progress that has been made obtaining personnel equipment materials contractors substitute bus service and other resources that may be required to restore rail service (or substitute bus service) on the line

It is also essential that individual departrucnt heads managers supervisors and other personnel who are responding witlt personnel and equipment keep the ace updated with tlteir progress and provide an estimated time of arrival at the scene or at the place to which they were requested to respond All responding MBTA personnel will respond to the MBT A Incident Commander This is typically a transit official that has been trained in emergency management Heshe will coordinate and delegate all efforts for investigations support and recovery

01-06-2011 68

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

Recovery strategies must include both the critical first actions that must be taken immediately as well as longer-term actions that must be taken to properly respond to the later stages of the situation An important part of the process is getting accurate and timely information to those who will disseminate the information to the public As practicable status or progress reports will be made by the Green Line dispatchers or supervisors via the P A and VMS systems directly to passengers on trains and at station platforms ifpossible

Other information will be communicated through the METAs official public information contact for dissemination to the news media and the public Information must also be passed to those managers supervisors and operators in the field who are coordinating the train service andor the alternate means of transportation so that the plan being implemented matches what the public has been advised to expect and prepare for

Accurate and timely information frequently updated is important to everyone connected with a service disruption

7 36 AccidentIncident Investigation Requirements

Certain types of accidents and incidents as well as accidents meeting certain thresholds for death injury equipment and property damage are subject to investigation by Federal andor state agencies In some cases immediate notification of the agency is required All other accidents are subject to an investigation by local emergency response agencies as well as by MBTA Subway management supervisory and safety personnel

Some agencies such as the National Transportation Safety Board (NTSB) require that under certain defined conditions the accident site and equipment involved must be left undisturbed until representatives from the agency can arrive to begin their investigation or until the agency releases the site for recovery andor restoration activities The time required to conduct the on-site investigation can under some circumstances exceed the amount of time required to clear the site and restore operations

In some cases PTA-mandated post-accident drug and alcohol testing of employees are required and must be conducted under prescribed conditions within a specific amount of time after the accidentincident

Each of the above requirements calls for additional time and can affect the length of time that will be needed to restore train operations to normal schedules at a site These requirements must be carefully evaluated and considered when planning and coordinating repair work and also when estimates of the time that normal service will be restored arc being prepared and disseminated

7 3 7 Coordination of Resources

The supervisors and dispatchers at the OCC are responsible for working with other department managers and supervisors to ensure the proper coordination of the repair effort and the most effective use of the MBTAs resources following a service interruption

01-06-2011 69

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

738 Regulatory Reporting Requirements

In addition to the immediate notification requirements described in Section 736 above written reports of accidents and incidents that meet specific thresholds arc required These reports are prepared and submitted by the MBTA Safety Department to the DPU within the prescribed period after the date of the accident or incident

739 Lessons LearnedContinuous Improvement

When experience handling emergencies and service interruptions identifies improvements that could be made in the SOPs or other official documents for use during future incidents the proposed changes arc submitted to the Instruction Department for evaluation in accordance with the procedures contained in the SSPP f-_-_

1-_-

i-- i ~

I 1

I

01-06-2011 70

MBTA Green Line Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

80 MBTA GREEN LINE STAFFING PLAN

This section desc1ibes the full-time equivalent staffing levels needed to operate and maintain the MBT A Green Line at the present time as well as those levels of additional personnel that are estimated to be required when Green Line Extension begins revenue service in Fiscal Year 2015 Table M is limited to Green Line Operations and direct support for Green Line Operations

Table M- MBTA Green Line Staffing Levels by Department and Position

71 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

01-06-2011 72

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

- i

01-06-2011 73

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

01-06-2011 74

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

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Executive Assistant ~25

Technical Librarian ~25

Energy Conservation Monitor ~25

Utility Analyst ~25

Supervisor -middot- Station Support System ~25 I Manager - Station Support System ~25

Engineer ~25

System Repairer ~75

Maintenance Clerk ~25

Clerk IV ~25

Division Clerk ~25

Roofer Foreperson ~25

Sheet Metal F oreperson ~25

Mason Foreperson ~25

Carpenter Foreperson I Gen -RTL Road Foreperson ~25

Painter Foreperson 25 Laborer F oreperson 15 Sub Sheet Metal Foreperson ~5

Sub Painter Foreperson ~75

Carpenter 2 CementFinisher ~75

Building Laborer 4~25

Mason ~5

Sheet Metal Worker 2 Painter 25 Roofer ~75

Sr Director Infrastructure amp Engineering ~25

Building Division Engineer ~25

Supt Building amp Station Maintenance ~25

Administrative Assistant ~25

Supt Elcc amp Mech Maintenance ~25

Supervisor- Building amp Station Maintenance I Mgr Environmental Services ~25

Machinist F oreperson ~25

Asst Machinist Foreperson ~75

Plumber Foreperson ~25

Pipefitter Foreperson ~25

Sub Pipefitter Foreperson ~25

Asbestos Worker 5 Pipefitter 3~5 1 Engineer ~75

Machinist 3~5 l Asst Supervisor of Mechanical Maintenance ~25

Enviromnental Coordinator ~25

Plumber 2 I

0106-2011 75

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

~ D t p 1 _ G(~en me Eis~al Added fq~-Gree~ Lin~ ~x~~~Slon~1 1 ep~r men OSI wn - 2011-- - E l 016 middotshy _ ~ -~ Lear ~-~ 1sca Tear ~ _ ~

- Ifthere is no number in the Added for Green Line Extension Fiscal Year 2016 COlumn assume no increase

01-06-2011 76

bull

0

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 90- STAFF SUPPORT FUNCTIONS

90 STAFF SUPPORT FUNCTIONS

As it does for other MBTA modes of service METAs general staff will provide staff functions in support of the MBT A Green Line operations and maintenance departments

91 Administrative amp Technical Support

Some of the administrative functions provided agency-wide by MBTA staff to support the MBTA Light Rail System include

bull Automated Fare Collection bull Construction Management and Safety

bull Contract Administration bull Diversity and Economic Opportunity bull Finance and Accmmting

Human Resources

bull Information Technology Systems

bull Legal

bull Marketing bull Payroll and Benefits

bull Program Management bull Purchasing

bull Risk Management bull Third Party Administration

Each of these support categories will not require additional personnel to support the Green Line Extension

92 Contracted Technical Support

Iu addition to the administrative and technical services provided by its own staff MBTA also contracts with consulting engineering firms and other specialized service providers for various activities including

bull Construction Management bull Project Plarming and Engineering bull Project Management Assistance bull Systems Design bull Vehicle Design bull Other functions beyond the staff or technical capabilities of the agency

77 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 100- LIGHT RAIL SCHEMA TICS

100 LIGHT RAIL SCHEMATICS

Schematic I shows the route tracks stations and interockings for Existing Green Line operations

Schematic 2 shows the existing layout for the Mattapan High Speed Line

Schematic 3 focuses on the Green Line Extension

Schematic 4 focuses on the Sectionalization ofPower on the Light Rail System

01-06-2011 78

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Page 2: MBTA Light Rail Transit System

MBTA Light Rail Transit System Operations and Maintenance Plan

Revision History

Changes NotesDate Issue [date] Initial

I i

01-06-2011 11

MBTA Light Rail Transit System

OPERATIONS AND MAINTENANCE PLAN

Table of Contents

10 INTRODUCTION 11 Purpose of the Operating and Maintenance Plan 1

20 SYSTEM DESCRIPTION AND CHARACTERISTICS 2 21 MBTA Light Rail Overview 2 22 MBTA Green Line Extension Project Description 5 23 MBTA Light Rail Facilities and Systems 6

231 Stations and System Accessibility 6 232 Revenue Vehicle Fleet 9 23 3 Vehicle Fleet Maintenance and Train Storage Facilities 10 234 Main Line Track Segments 11 235 Traction Power System 12 236 Operations Control Center (OCC) 13 237 Train Control and Signal Systems 16 238 Communications System 16 23 9 Fare Collection System 17 2310 SafetyProgram l9 2311 Security 20 2312 Connections with the MBTA Bus Network 21

30 OPERATIONS 22 31 Management and Supervision 22 32 MBTA Light Rail Boarding Projections 22

321 Existing Light Rail Ridership 22 322 Green Line Extension Boarding Projections 26

33 Passenger Capacity 26 34 Train Service Guidelines 26 35 Train Consist Requirements 27 36 Travel Times 28

361 Travel Times between Stations 28 362 Accommodating Persons With Mobility Needs 32

37 Train Operations 32 371 Green Line Branches and Central Subway 32 372 Green Line Extension 33 373 Start-up Operations- Green Line Extension 33 374 Revenue Service Initiation-GreenLine Extension 33

38 Total Revenue Fleet Requirements FY 2011-2015 36 39 Operations Control Center 37 310 Train Operators 37

3101 Reporting Station 37 3102 Relief Points and Fallback Operators 37

01-06-2011 111

3103 Duty Assignments 37 40 ENGINEERING AND MAINTENANCE 39

41 Management and Supervision 39 42 Track 41 43 Communications 42 44 Signals 44 45 Traction Power 44

451 Traction Power Substations 45 452 Overhead Catenary System (OCS) 45

46 Building and Structures 46 47 Engineering and Maintenance Projects Systems Engineering 47

50 SUBWAY FLEET AND SUBWAY FLEET SERVICES 48 51 Management aiJd Supervision 48 52 Description ofMBTA Green Line Light Rail Fleet 48

521 Fleet Interchangeability 49 522 Heavy Rail and Light Rail Operations Fleet Management Plan 49 523 Train Control 49

53 Description ofLight Rail Fleet Services Facilities 49 531 Everett Subway Repair Facility 49 532 Riverside Carhouse 50 533 Reservoir Carhouse 50 534 Lake Street Carhouse 50 535 Green Line Extension (GLX) Carhouse 50 536 Mattapan Repair Shop 51

54 Subway Fleet Inspection and Maintenance 51 541 Cleaning and Servicing 51 542 Unscheduled Maintenance and Repair 52 543 Critical Systems Replacement or OverhaulRebuild Program 53 544 Emergency Response Capabilities 53

60 RULES SAFETY SECURITY AND TRAINING 54 61 Responsibility for Safety and Security 54 62 System Safety Management Plan 54 63 Regulatory Agencies 55

631 Federal Railroad Administration (FRA) 55 632 Federal Transit Administration (FTA) 55 633 Federal Communications Commission (FCC) 55 634 Architectural Access Board 55 635 Department of Public Utilities (DPU) 56 636 American Disability Act Access Guidelines (ADAAG) 56

64 Industry Organizations and Standards 57 641 American Public Transportation Association (APTA) 57 642 American Railway Engineering and Maintenance-of-Way Association (AREMA) 57 643 National Fire Protection Association (NFPA) 57

65 Operating Rules 57 66 Standard Operating Procedures 58

01-06-2011 IV

67 Special Orders 58 68 Training and Qualification 58

681 Training for Transportation 58 682 Training for Signal Systems 58 683 Training for Light Rail Vehicle Maintenance 59

70 SERVICE INTERRUPTIONS AND EMERGENCIES 60 71 Principal Objectives 60

711 Safety and Security 60 712 Loss and Damage Mitigation 60 713 System Recovery 60

72 Service Recovery Scenarios 60 721 Collision or Deraihnent 61 722 Fire or Smoke 61 723 OutsiderTrespasserSuicide 61 724 Death 62 725 Personal InjurySerious Illness 62 726 Grade Crossing Accident 62 72 7 Hazardous Materials Release 63 728 Property Damage or Serious Vandalism 63 729 Wind Heavy Rains Flood 63 7210 Damaged or Obstructed Track or Structure 63 7211 Traction Power System Failure 64 7212 Vehicle Mechanical Failure 64 7213 SignalControl System Failure 64 7214 SCAD A System Failure 65 7215 Civil Disorder 65 7216 TerroristBomb Threat 65 7217 Other Recovery Scenarios 65

73 Role of the Operations Control Center (OCC) 66 731 Description and Location of the OCC 66 732 Coordination and Control ofthe Subway System 67 733 Immediate Notifications 67 734 Communications Center 68 735 Recovery Strategy Formulation and Implementationmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot 68 736 AccidentIncident Investigation Requirements 69 737 Coordination of Resources 69 738 Regulatory Reporting Requirements 70 739 Lessons LearnedContinuous Improvement 70

80 MBTA GREEN LINE STAFFING PLAN 71 90 STAFF SUPPORT FUNCTIONS 77

91 Administrative amp Technical Support 77 92 Contracted Technical Support 77

100 LIGHT RAIL SCHEMATICS 78

01-06-2011 v

Section 20

Table A

Table B

Table C

TableD

Table E

Table F

Table G

Section 30

TableH

Table I

Table J

TableK

Section 40

middotTable L

Section 80

TableM

List of Tables

MBTA Light Rail Fleet Assignment

MBTA Light Rail System Headways

MBTA Light Rail System Weekday Span of Service

MBT A Light Rail Stations

MBTA Light Rail Fleet Characteristics

MBTA Light Rail Interlocking Locations

MBTA Light Rail Fare Equipment

FY2009 Average Boardings by Station- Existing Light Rail Transit System

2030 Average Weekday Boarding Projections- Green Line Extension

Estimated Travel Times Between Stations

Total Fleet Requirements FY 2011-2015

Traction Power Substations

MBTA Light Rail Staffing Levels by Department and Position

01-06-2011 VI

I

i

AC

ADA

APTA

AREMA

AVI

CCTV

CFR

CTC

CTS

DPU

E-TEL

FCC

FRA

FTA

GCWS

GRS

HSL

HVAC

IGBT

IRS SA

LCP

LED

LRV

MBTA

MLP

MMBF

MOU

NFPA

01-06-2011

List of Acronyms

Alternating Current

Americans with Disabilities Act of 1990

American Public Transportation Association

American Railway Engineering and Maintenance-of-Way Association

Automatic Vehicle Identification

Closed Circuit Television

Code of Federal Regulations

Centralized Traffic Control

Cable Transmission System

Department of Public Utilities

Emergency Telephone

Federal Communications Commission

Federal Railroad Administration

Federal Transit Administration

Grade Crossing Warning System

General Railway Signal

High Speed Line

Heating Ventilation and Air Conditioning

Integrated Gate Bi-polar Transistor

Internal Rail System Safety Audits

Local Control Panel

Light Emitting Diode

Light Rail Vehicle

Massachusetts Bay Transportation Authority

Maximum Load Point

Mean Miles Between Failures

Memorandum of Understanding

National Fire Protection Association

Vll

NTSB

occ ocs OSHA

PA

PAl

PCC

PMIPMP

POP

PRO

PTU

RFS

ROD

ROCC

RTOS

SAV

SCAD A

SOP

SSPP

TAP

TCampC

TDD

TPSS

TSB

TVM

TWC

UPS

VMS

vss

National Transportation Safety Board

Operations Control Center

Overhead Catenary System

Occupational Safety and Health Administration

Public Address

Passenger Assistance Intercom

Presidents Conference Committee

Preventive Maintenance Inspection I Program

Proof-of-Payment )J

Pre-Revenue Operations

Portable Test Unit

Rail Fleet Services

Revenue Operations Date ii

Rail Operations Control Center

Rail Transportation Operations Supervisor

Stand Alone Ticket Validator

Supervisory Control and Data Acquisition System

Standard Operating Procedure

System Safety Program Plan

Transit Access Pass

Train Control and Communications

Telecommunications Device for the Deaf

Traction Power Substation

Transit Services Bureau

TicketVcnding Machine I lr

Train-to-Wayside Communications System

Uninterruptible Power Supply

Variable Message Sign

Video Security System

01-06-2011 V111

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 10- INTRODUCTION

10 INTRODUCTION

11 Purpose of the Operating and Maintenance Plan

The Operations and Maintenance (0 amp M) Plan describes the Massachusetts Bay Transportation Authority (MBTA) Light Rail Transit (LRT) system The plan addresses all four MBTA Green Line service lines (the B C D and E branches) and the Mattapan High Speed Line It includes the proposed Green Line Extension and the two lines (D and E) that would operate along the Extensions two new service branches The Plan establishes the framework for the Extensions operation and maintenance

The 0 amp M Plan is a living document It is updated periodically as conditions change This edition of the Plan incorporates the Green Line Extension which proposes to extend the revenue operation from a relocated Lechmere Station along two service branches A 34-mile Medford Branch would extend to College Avenue in Medford along the MBTA Lowell Line commuter rail right-ot~way and a 09-mile Union Square Branch would extend to Union Square in Somerville along the MBTA Fitchburg Line commuter rail right-of-way The existing D branch would operate from Riverside to Medford while the existing E branch would operate from Heath Street to Union Square Revenue operations on the Green Line Extension are expected to begin during the 4th quarter of 2015

12 MBTA Green Line Extension Service Objectives

The principal service objectives of the MBTA Green Line Extension arc to

bull Provide safe convenient and accessible service to the communities between the relocated Lechmere Station and College Avenue and to Union Square

bull Improve transit reliability in the corridors between downtown Boston Medford and Union Square

bull Interface with the MBTA Subway and Bus System MBTA Commuter Rail and Amtrak Intercity Rail as well as other modes of surface transportation

bull Support transit-oriented development in and aronnd stations

bull Improve air quality within the region serviced

bull Provide a high capacity affordable transportation alternative

MBT A Light Rail Operations primary mission is a commitment to operate and maintain a safe clean and efficient transit system with professionalism courtesy and integrity throughout the Metropolitan Boston region

01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

20 SYSTEM DESCRIPTION AND CHARACTERISTICS

21 MBTA Light Rail Overview

The proposed extension to Union Square in Somerville and to College Avenue in Medford will be the fust expansion of Green Line Service since July 4 1959 when the Riverside Line (D branch) began revenue operations The Park Street Loop which funneled numerous surface car lines into the Public Garden and Tremont Street portals opened in 1897 A year later the North Station portal opened and funneled car lines into the loop at Scollay Square (now called Government Center) During the early 1900s with the constmction of an elevated structure to temporarily reroute Washington Street El trains as the Downtown Subway hmnel was being constmcted a connection ramp from the North Station portal was built to the elevated structure After completion of the ramp the Lechmere Viaduct was constructed and opened in 1912 reducing congestion by streetcar lines from eastern Cambridge and Somerville in and around the North Station portal

Relieving congestion at portals became a dominant theme for Green Line enhancements over the ensuing decades The 1914 extension of the tunnel westward to the old Kenmore Square portal removed a great many cars from the Public Garden portal The 1932 development of the separate St Marys and Blandford portals eliminated the Kenmore Square portal and merged the Commonwealth A venue and Beacon Street cars at an underground junction The 1941 Copley Junction project the short Huntington Avenue subway segment and the Northeastern University portal eliminated the Public Garden portal and heavy streetcar traffic from the streets of Back Bay

The Green Line surface portions all represent streetcar lines dating from the 19th Century At one time streetcar lines originating from other parts of the Metropolitan Area were funneled into the Central Subway Three of the remaining routes are almost entirely in the reserved medians on Commonwealth Avenue Beacon Street and Huntington Avenue Only the outermost segment of the Huntington Avenue Line (E branch) operates as a traditional streetcar line where Green Line vehicles operate in mixed traffic with automobiles buses and trucks

The 1959 Riverside Line saved a commuter rail line threatened with abandonment and replaced streetcar lines through lightly populated areas with a Light Rail Line This project also led to the construction of the new Fenway Portal and elimination of the Tremont Portal

Most recently the MBTA completed the reconstruction of North Station which eliminated a portion of the Lechmere Viaduct as the Green Line station was moved from an elevated structure to an underground station platform still serving the TD Garden and other service cmmections at North Station

Similar to the Green Line Extension other Green Line grade separated segments (Central Subway Lechmere Viaduct and the Riverside Line through BrooklineNewton) have been developed as capital projects over the past 100 years since the opening of the initial subway segment

01-06-2011 2

I

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The Mattapan High Speed Line while on a dedicated right-of-way provides a streetcar service from Mattapan Station to Ashmont Station which is a Red Line station located at the end of the Dorchester Branch

Table A presents the Light Rail active vehicle assignment by model and initial year of revenue serv1ce

Table A- MBTA Light Rail Fleet Assignment

Eight Rail Vehicl~ Types

Date

Presidents Conference Committee

Kinki-Sharyo

1986shy1988

Kinki-Sharyo

1997

AnsaldoBreda

1998 - 2007

Out forBid

Projected Delivery

2015

Total

February 2010 10 94 20 95 - 219

Green Line Extension Pre-Revenue Operations 2015

10 91 19 95 24 243

Tables B and C present the existing MBTA Subway System headways and spans of service Specific information for the MBTA Green Line Extension is contained in Section 3 The hours of operation for each service period are shown in Section 372

of

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Table B- MBTA Subway System Headways

- -shyLine -

-shy- -

- --- -

Weekday -PeakS

-shy

- 7 Weekday Miii-Day

Weekday Evening

We~kday Late Night-

GreenLincB 56 8 10 11

Green Line C 67 10 1314 14

Green LineD 566 1011 13 13

Green Line E 5 78 1314 1314

MBTA Red Line Braintree Branch 89 13 12 12

MBTA Red Line Ashmont Branch 89 13 12 12

MBTA Mattapan High Speed Line 5 78 12 12

MBTA Orange Line 5 8 10 10

MBTA Blue Line 45 89 10 13

Line Saturday AM Peak

Sattfttlay PM Peak shy

St~~day - Evening

- shy- Satu~d~y Late Night

Green Line B 7 6 7 11

Green Line C 10 8 8 10

Green LineD 10 8 10 10

Green Line E 10 7 10 10

MBTA Red Line Braintree Branch 14 14 14 14

MBTA Red Line Ashmont Branch 14 14 14 14

MBTA Mattapan High Speed Line 78 78 I 011 1011

MBTA Orange Line 10 8 10 10

MBTABucLine 89 89 89 1213

Line Suday~M Peak

Sunday-shyPMqeak

-- Suntl~~ shy-Eveningshy- Sunday-_

Eate Niglit

Green Line B 10 89 10 10

Green Line C 10 910 10 10

Green LineD 10 10 10 10

Green Line E 10 10 10 10

MBTA Red Line Braintree Branch 1516 1516 1516 1516

MBTA Red Line Ashmont Branch 1516 1516 1516 1516

MBTA Mattapan High Speed Line 1011 1011 1011 1011

MBTA Orange Line 1213 10 10 10

MBTA Blue Line 1213 89 89 12113

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Note Headways above are shown in minutes

Table C- MBTA Subway System Weekday Span of Service

_Li_te Terminal ~

First Last Terminal First Last

Green Line B Boston College

Cleveland Circle

Riverside

501AM

501AM

210AM Government Center

539AM 252AM

Green Line C 210AM North Station

555AM 246AM

Green LineD 456AM

501AM

205AM

230AM

Government Center

534AM 247AM

245AM

218AM

Green Line E

MBTARedLine Braintree Branch

Lechmere Heath Street

Braintree

530AM

515AMAlewife 524AM 215AM

MBTA Red Line Ashmont Branch

Alewife 516AM 222AM Ashmont 516AM 230AM

MBTA Mattapan High Speed Line

Ashmont 517AM 105AM Mattapan 505AM 253AM

MBTA Orange Line

Oak Grove 516AM 226AM Forest Hills 516AM 222AM

MBTA Blue Line Wonderland 513AM 226AM Bowdoin or Government Center

530AM 249AM

All trackage in the MBTA Light Rail System including the MBTA Green Line is installed to US standard gauge specifications - four feet eight and one half inches

The MBTA Subway System continues to experience annual ridership growth Weekday hoardings are projected to increase an average of 09 percent on the Green Line and 19 percent on the Red Orange and Blue Lines (per year averages)

22 MBTA Green Line Extension Project Description

The Proposed Action is envisioned to provide service to College Avenue and to Union Square using a two-branch operation both in existing commuter rail rights-of-way The 34shymile Medford Branch would operate from a relocated Lechmere Station to College Avenue in Medford along the MBTA Lowell Line commuter rail right-of-way This branch would begin at a relocated Lcchmere Station and head northwest meeting the MBTA Lowell Line just south of Washington Street in Somerville From Washington Street the alignment would run parallel to the MBTA Lowell Line terminating its route at College Avenue in Medford The 09-mile Union Square Branch would operate along the MBTA Fitchburg Line commuter rail right-of-way Jiom a relocated Lechmere Station into a terminus at Union Square in Somerville

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The primary infrastructure improvements associated with the Proposed Action would include relocation of existing commuter rail lines construction of approximately four miles of new light rail track and systems four multi-span viaducts seven new stations and a vehicle maintenance and storage facility as well as reconstruction of 11 bridge structures to support the extended service

Estimated travel time between College Avenue Station and Lechmere Station for the proposed Green Line Medford Branch is 95 minutes Green Line service beyond Lechmere Station for the Medford Branch would operate on headways equal to that of the existing Green Line D branch service five minutes in the morning and evening peak periods and ten to thirteen minutes during off-peak periods

Estimated travel time between Union Square and Lechmerc Station for the proposed Green Line Union Square Branch is 45 minutes Green Line service beyond Lcchmere Station for the Union Square Branch would operate on headways equal to that of the existing Green Line E branch service five to six minutes in the peak periods and between seven and fourteen minutes during off-peak periods

Fares for the Green Line Medford Branch and Union Square Branch would be $170 for oneshyway adult trips based on current MBTA subway fares

23 MBTA Light Rail Facilities and Systems

231 Stations and System Accessibility

TableD presents a complete list ofMBTA Light Rail stations including existing stations and those that will be constructed as a part of the Green Line Extension (in italics) beginning at Lechmere Station going east to Union Square Station in Somerville and College Avenue Station in Medford and west to the terminus stations at Heath Street in Boston Boston College Station in Brighton Cleveland Circle Station in Brighton and Riverside Station in Newton The table also includes the stations associated with the Mattapan High Speed Line which is not part of the Green Line System

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

TableD- MBTA Light Rail Stations

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Service Branch

Station Station T e

~

~

Bus Route Connectionsshy

~

-

Platform

~ -~- -

-

Accessibleshy

~

Elevator

~

--

~- -Escalator

~

- --parking

D Fenway G 47 CT2 Side Yes No No No D Longwood G Side No No No No D Brookline Village G 606566 Side Yes No No No D Brookline Hills G 60 Side Yes No No No D Beaconsfield G Side No No No No D Reservoir BG 5186 Side Yes No No No D Chestnut Hill

Newton Center G Side No No No No

D G 52 Side Yes No No No D Newton Highlands G 59 Side Yes No No No D Eliot G 59 Side No No No Yes

D Waban G Side No No No Yes D Woodland G Side Yes No No Yes D Riverside G Center Yes No No Yes E Prudential

Symphony UG 39 Side Yes No No No

E UG 1 39 CT Side No No No No E Northeastern Univ M 39 Side Yes No No No

E Museum ofFine Arts

M 8 19 39 47

CT2 CT3 Side Yes No No No

E Longwood Medical Area

M 39CT2 Side Yes No No No

E Brigham Circle M 3966 Side Yes No No No E Fenwood Road G 3966 None No No No No E Mission Park G 3966 None No No No No E Riverway G 3966 None No No No No E Back of the Hill G 39 None No No No No E Heath Street

Mattapan Station

G 1439 Side Yes No No No

HSL G 24 27 28

2930 31 33 245

Side Yes No No Yes

HSL Capen Street G Side Yes No No No HSL Valley Road BG Side No No No No HSL Central Avenue G 240 Side Yes No No No HSL Milton G 217 Side Yes No No Yes HSL Butler G Side Yes No No Yes HSL Cedar Grove G Side Yes No No No

HSL Ashmont G

182122 23 24 26

27215217 240

Side Yes Yes No No

Source MBTAcom Lcchmere Station will have a center island platform once it is relocated

AE=Aerial Structure BCrBclow Street Grade G=At Street Grade AG=Above Street Grade M=Median UG=Undcrground

Green Line Extension Stations

All station platforms on the Green Line Extension will be designed to accommodate trains of up to four vehicles and will have a center island platform The single center island platform station configuration is much more convenient for passengers particularly the elderly and those with disabilities especially when service interruptions result in irregular train operating

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

patterns For this same reason the center platform configuration helps reduce station dwell times and reduces overall delaysmiddot during periods of irregolar train operations when schedule recovery is critical Please sec Sections 362 and 363 for further information about station platforms and accessibility during single-track operations

Interior stations will be equipped with a telecommunications device for the deaf (TDD) for persons with hearing disabilities Stations will also be equipped with push-button-activated (voice only) passenger assistance intercom systems Canopies will be installed on portions of the platforms of surface stations to provide customers with moderate protection from some weather elements Map and information display cases are located on all platforms Stations will be equipped with Public Address (PA) and Variable Message System (VMS) features

Ticket Vending Machines (TVMs) and Fare Gates will be located at all seven stations associated with the Green Line Extension project Lechmerc Station will have an adjacent park-and-ride facility and all stations will have kiss and ride areas to accommodate patrons arriving or departing by car In addition each of the stations will have bicycle racks for storage

All the Green Line Extension stations will meet the Americans with Disabilities Act of 1990 (ADA) accessibility requirements All stations will be equipped with elevators for persons with mobility needs and will also have escalators andor stairs between the underground segment and the surface level The station platforms will be set eight inches from the top of rail

Existing Green Line Stations

As noted in Table D three of the existing stations have a center island platform Fifty-seven (57) stations arc equipped with two side platforms one serving each track Park Street station is double-tracked on the outbound and inbound sides which are separated by a fence and four stations on the E Line have no platform as customers board the train from the middle of the street

On the extstmg Green Line most of the extstmg Central Subway Stations are ADA accessible with the exception of the Science Park Government Center Boylston Street Hynes and Symphony Stations While the Science Park and Government Center Stations are expected to be accessible when the Green Line Extension begins revenue service the MBTA has programmed no capital funds for accessibility improvements at the remaining Green Line Central Subway Stations at this time

232 Revenue Vehicle Fleet

V chicles assigned to the existing Light Rail Transit system include the AnsaldoBreda and Kinki-Sharyo light rail vehicles There are currently 95 AnsaldoBreda cars and 114 KinkishySharyo cars providing revenue service on the four Green Line branches and Central Subway

01-06-2011 9

PCC 1945-46 Standard

WH 10 46 100 1010 40 Designate d

Type 7 (1) 1986-88 Kinki-Sharyo WH 3600middot3699 94 74 104 1110 85500 46 101

Type 7 (2) 1997 Kinki-Shatyo ADTnmz 3700-3719 20 74 104 1110 85500 46 101

Type 8 1998-2007 AnsaldoBreda ADTranz 3800-3894 95 74 104 11

87000 44 10195

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

System With the addition of the Green Line Extension the Green Line fleet will expand by 24 vehicles Light rail vehicles use traction power provided by the Overhead Catenary System (OCS) that is accessed by vehicle pantographs The light rail vehicles are approximately 74 feet long and 88 inches wide They are designed to seat 46 passengers with room for an additional 55 standees for a total planning capacity of up to 101 passengers per vehicle See Table E for more detailed infonnation In addition there are 10 Presidents Conference Committee Cars which provide service on the Mattapan High Speed Line

Table E- MBTA Light Rail Fleet Characteristics

Source MBTA

233 Vehicle Fleet Maintenance and Train Storage Facilities

The MBTAs Green Line light rail vehicle fleet is stored and maintained at the Riverside Reservoir and Lake Street Carhouses which are located at the west end of the Light Rail System In additionmiddotto these repair shops the MBTA has a maintenance facility located at 80 Broadway in Everett MA to perform major heavy repairs and remanufacture critical components In addition cars are stored overnight at Lechmere Yard and occasionally in the Central Subway

The Riverside Reservoir and Lake Street Carhouses provide the washing cleaning inspection and limited maintenance and repair capability for the AnsaldoBreda and KinkishySharyo fleet The three yards together have approximate storage of one 190 vehicles A new maintenance facility and yard is expected to be constructed for the Green Line Extension in Somerville MA Based on the current design there will be sufficient storage for 80 vehicles and the yard will have the same maintenance functionality of the Reservoir Carhouse along with a wheel truing machine For more details refer to Section 53 Description of Rail Fleet Maintenance Facilities

The PCC Cars are maintained at the Mattapan Repair Shops which performs inspections minor repairs and vehicle cleaning

130

269 269

199

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

--_

234 Main Line Track Segments

The entire Green Line is a double track system with the exception of where the number of tracks expands at Park Street Station and at Kenmore Station westbound

Table F lists all Green Line interlockings situated between the BostonBrooklineNewton termini and Lechmere Station

Table F- MBTA Light Rail Interlocking Locations

Type oflnterlocking

--

Location -

Crossover Riverside Yard Crossover Waban Station Cros-sover Newton Highlands Crossover Theater Crossover Crossover Reservoir Turnback Crossover Tennis Court Crossover Crossover

Brookline Hills FenwayPark

Crossover Cooley Crossover Prudential Station Crossover Arlington Station Crossover Charles Crossover Crossover T-1 and T-2 (BoylstonPark Street to Tremont Siding) Crossover Haymarket Crossover Crossover Crossover

North Station Blandford Street Naples Road

Crossover Washington Street Crossover Crossover

Cardinals Crossover Wigglesworth Crossover

Crossover Crossover

Northeastern St Marys Street

Crossover Coolidge Corner Crossover Ayer Road Crossover Crossover

Loons Loons

Loops

Cleveland Circle Crossover Kenmore Park Street Government Center

Loons Brattle Loop Sidings Blandford Sidings Northeastern Sidings Charles Sidings Tremont

Yard Tumbaek Reservoir Uooer Yard Yard Tumbaek North Station Yard

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

All Green Line interlockings are normally controlled from the Automatic Vehicle Identification (A VI) Wayside System The routes are set by the train operator and monitored by the Operations Control Center (OCC)

In the event of an A VI system failure all interlockings can also be controlled by hand by operating personnel The Wayside Signal System is configured so that during normal operations train operators can request routings through the interlockings by means of the AVI System

If the operating situation requires single-tracking operations between two interlockings the transit times over certain segments will be much longer than the recommended travel time This is due to the Green Line Operating Rules to support a single-track headway time This is due to the distance between most of the interlockings These extended transit times will result in substantially increased headways between trains during irregular operations During peak periods should single-tracking be required the system as presently configured will not be capable of transporting the required number of passengers without extended delays and passenger mconvemence

235 Traction Power System

While the MBTA has a 138kV system largely fed from one utility wholesaler some outlying substations are fed by a local utility company There are thirteen Traction Power Substations (TPSSs) located at varying intervals along the Green Line which are near the main tracks and accessible from the street level for maintenance The Traction Power Substations convert the electrical energy from the utility source to the 600 Volt DC current used to energize the Overhead Catenary System (OCS) The light rail vehicles then collect the electrical energy from the OCS by means of pantograph devices located on the tops of the light rail vehicles These pantographs can be raised to contact the OCS or lowered during periods of maintenance middotor at other times when necessary Electric power has important advantages including reduced noise and exhaust emissions compared with diesel propelled transit vehicles

The OCS system on the double track mainline of the MBTA Green Line route depends on site specific features along the various segments of the alignment

bull Simple Catenary Anto Tensioned (SCAT) A messenger and contact (trolley) wire organized into approximate one-mile tension segments and tensioned via a series of pendulum or balance-weight assemblies (BW As) at the end of each tension segment accompanied by a Mid-Point Anchor(MPA) assembly that keeps the conductors from creeping in one direction or the other This SCAT allows horizontal movement that each of the OCS conductors may experience due to contraction or expansion to be taken up by the weighted assemblies giving the LRV pantograph an optimum profile (horizontal) to efficiently collect power from the OCS and maintain a high rate of speed at the same time Since the automatic tensioning feature of SCAT allows for maximnm-spaced OCS pole placement it

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

will be used predominantly in all open-route areas to minimize the amount of OCS polesfoundations used for the Green Line Extension

bull Simple Catenary Fixed Tension (SCFT) A similar-sized messenger and contact (trolley) wire configuration as SCAT but tensioned with fixed terminations as opposed to BWAs and not provided in one-mile segments SCFT will be utilized in areas where maximum pole placement is not an advantage (urban areas for example) or locations where speeds are slow (yard and shop areas or crossovers for example)

The MBTA Green Line Extension is expected to be constructed with three TPSSs Two of these substations will feed the service on the Medford Branch while the third will provide power to Maintenance Facility Yard and Carhouse and the Union Square Branch However changes could be made during preliminary engineering after completion of a power study for the extension which will assume three car train operation for the purpose of the analysis

The MBTA Power amp Transit Facilities Department has overall responsibility for the transit power substations The control and monitoring of the traction power substations are done by power dispatchers who are located in the OCC while being maintained by the Traction Power Department In case of an emergency authorized personnel can de-energize the traction power in a particular zone Please refer to Appendix for the Sectionalized Power Diagram of the existing Light Rail system

236 Operations Control Center (OCC)

The OCC is the central facility that controls and coordinates all train operations traction power distribution and the maintenance and use of the railroad for all existing and future segments of the MBTAs Subway network The OCC is located at 45 High Street in the Boston Financial District

Dispatchers at the OCC maintain supervisory control over and monitor the main line and some yard operations of the MBTAs four subway lines- Red Orange Blue and Green Red Orange and Blue Lines are considered a heavy rail transit operation while Green Line is a light rail operation The Red Line operates from Alewife Station in Cambridge then splits into two branches after Andrew Station in South Boston The Dorchester Branch terminates at Ashmont Station in Dorchester while the South Shore Branch terminates at Braintree Station in Braintree The Orange Line runs from Forest Hills Station in Jamaica Plain to Oak Grove Station in Malden The Blue Line operates from Wonderland Station in Revere to Bowdoin Station located on the edge of Bostons Beacon Hill Neighborhood As the Green Line moves west from Lechmere Station it splits into four branches in the Central Subway System The four branches are B - Boston College C - Cleveland Circle D - Riverside and E - Heath Street With the exception of the Riverside Branch which terminates in Newton all other branches terminate within Boston city limits

The Green Line Extension will split into the Union Square and Medford branches going east from Lechmerc Station The Union Square Branch will have one station and will terminate at

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Union Sqnare in Somerville The Medford Branch will have five stations and terminate at College Ave Station in Medford

The dispatcher is responsible for train movement establishing work zones and failure management The dispatcher also is responsible for arranging the replacement of defective eqnipment alerting emergency response personnel and carrying ont emergency procedures The dispatcher documents and reports system failures equipment malfunctions incidents security problems accidents and unusual occurrences The dispatcher directs train operators during emergencies or when train operations are not running normally

The dispatchers at the OCC monitor and coordinate mainline train operations for the MBTA Rail Systemmiddot in accordance with the established operating schedules rules and procedures They implement corrective actions and recovery plans that may be required to minimize the adverse aspects of equipment failures or emergency situations on any of the lines As described below and later in Section 70 the OCC personnel are responsible for implementing emergency procedures and coordinating with emergency responders and other outside agencies as may be required

The OCC is equipped with the following systems for central control of most of the rail network including the MBTA Green Line

bull Train Status Display - This system provides a complete visual indication of track middot block occupancy switch positions signal indications as well as other field conditions and alarm indications and eventually train identification display for the Heavy Rail Systems

bull Automatic Vehicle Identification System- This system which is situated at key points on the Green Line identifies the general train location with its train number route and time

bull Power Control DisplayControl Panel - This system provides a display and appropriate console detail and full control of the traction power substations Control of the OCS is also maintained through this system for all segments of the OCS equipped rail and bus network including the MBTA Green Line The power dispatchers at OCC have both control and monitoring capability of all TPSSs

bull Operating Radio Communications - There are numerous radio communication channels used to operate and maintain the rail network A train operations channel is assigned to each line and provides for two-way communication between the OCC and all of the mainline trains on the specific line A yard operations channel is assigned to each maintenancestorage facility and used for yard operations including vehicle maintenance activities at the shops A system-wide maintenance channel is used for wayside (fixed facilities) maintenance activities Additional channels are provided for system-wide operational tactical and emergency needs as necessary

Special tunnel radio systems have been installed to provide radio coverage inside the Central Subway Tunnel System Fire and police radio charmels also function as part of the tunnel radio system

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

bull Telephone Communications - This system provides dedicated voice channels for use as telephone extensions between the OCC and selected sites along the right-of-way There are several telephone systems in place for administrative maintenance and emergency pmposes

bull Passenger Assistance Intercoms (PAD - Are provided at station platfonns automatically ring at the Hub Centers (South Station North Station Airport Station Harvard Station and Back Bay Station) or if no answer the Maintenance Control Clerk who is located at the Operations Control Center The PAis are push-buttonshyactivated (voice only)

e Closed Circuit TelevisionMBTA Video Security System (VSS but still commmily referred to as CCTV) - As part of a capital project first generation CCTV was installed at selected subway stations The Automated Fare Collection project installed CCTV across the entire MBTA Subway System These systems included fixed camera and visual monitoring for rail stations as well as limited recording capabilities Over the past couple of years installation of the new VSS has been completed including a series of controlled pan-tilt-zoom cameras essentially overlaying the CCTV system placed throughout station and other facilities Transmissions are routed via fiber-optics to OCC for monitoring The VSS is supported by advanced DVR architecture to provide for enhanced recording and storage capabilities along with multiple monitoring locations for not only CCTV observers but also dispatchers and law enforcement personnel

bull P A System - This system is used to provide important information to passengers at stations either system-wide or at selected locations All Green Line Extension Stations will have a PA system as do the existing Central Subway (Underground) Stations on the Green Line

bull Tape Recording Device -This system is located at the OCC and is used to provide a record of all OCC and Yard Control telephone and radio conversations A separate system is installed at Riverside Reservoir and Lake Street yards that is integrated into the OCC system

bull Wide Area Network (WAN)- This system is the backbone of the communications systems listed above and provides the link between the OCC and all field locations

bull Supervisory Control And Data Acquisition (SCADA) -This system operates over the WAN to transmit and receive data Supervisory alarm and control circuits connect TPSSs with the control consoles Electrical and support data related to facility intrusion and equipment status use this system to provide information to the control panels at the OCC For Segment I a SONET ring is used SONET (Synchronous Optical NETwork) is an open architecture for fiber optic networks where all locations (fiber nodes - ie stations) are connected together in a ring Should there be an

01-06-2011 15

middot MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

interruption or break anywhere in the ring data is transmitted in the other direction (clockwise or counter-clockwise) to OCC The Green Line has two rings one normally going clockwise and the other counter-clockwise (sometimes referred to as dual counter-rotating rings)

bull Variable Message System (VMS) - This system allows for visual messages to be displayed to passengers at stations VMS allows only scrolling messages using dotshymatrix light emitting diode (LED) technology with limited capacity The system is typically used to provide schedule or service related information as well as safety reminders and public service announcements including emergency evacuation messages

All train movements within a Yard facility is controlled by a Yardmaster or a Green Line Official When trains leave the yard and move to the main line they come under the jurisdiction of the dispatcher at the OCC The transfer of jurisdiction occurs at a designated boundary location called the Yard Limit

The OCC has a critical role during accidentincident situations when normal rail service has been interrupted It serves as the center for mobilizing emergency responders and MBT A resources It coordinates all activities through the Incident Commander- always a Light Rail Official - in the field and provides up-to-date operating information to management supervision and others within the system who need it to expedite the recovery and return the system to normalized operation as soon as circumstances permit Please refer to Section 70 for additional information about Service Interruptions and Emergencies and the role of the ace

237 Train Control and Signal Systems

The MBTA Green Line light rail trains operate over a double main track system governed by a Wayside Signal System and by an Automatic Vehicle Identification (AVI) System providing signals for train movements through interlockings

238 Communications System

The Green Line communications systems serve a variety of functions that support the operations and maintenance of the line

The basic communications systems are as follows

bull Supervisory Control and Data Acquisition System (SCAD A) bull Automatic Vehicle Identification (A VI) System bull Wide Area Network (WAN) bull Telephone Systems (PAl) bull Radio Systems bull Detection Alann and Emergency Systems bull Closed Circuit Television System - MBTA Video Security System (MVSS)

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

bull Public Address System (P A) bull Variable Message Sign System (VMS) bull T Alerts bull Notification System

239 Fare Collection System

The Green Line System is a partially gated and partially barrier free system The Green Line Surface Stations utilize a barrier-free pay-on-board fare system For the Central Subway System as well as the entire Green Line Extension customers will use fare gates that accept Charlie Cards and Charlie Tickets

Effective January 2007 MBTA customers can purchase their fare from a Fare Vending Machine (FVM) located at the station A passenger will be required to use either a Charlie Card or a Charlie Ticket at the Farebox Fare Media Validator (FMV) or Fare Gate to validate andor gain access to the platform areas

The TVMs FMVs and fare gates arewill be ADA-compliant and arc located in accordance with ADA regulations There will be at least one ADA width gate at each Green Line Extension station They also include audio instructions display screen infonnation panels and instructions in raised letters and required Braille The FMV s also feature display screens and audio instructions in Spanish and Chinese Patrons can examine maps and fare information posted adjacent to the machines and can then select the type of fare they require

All fare media can be validated either at the FMV or the fare gate before the patrons ride MBT A Transit Police and Authority personnel help enforce the pay-on-board system particularly when rear door boarding is used

The MBTA Revenue Collection Facility monitors the inventory level of coin hoppers ticket rolls and bill vaults in the fare vending machines through the AFC Central Computer System (CCS) This allows them to service on an as needed basis

The Authority utilizes its staff of FVM revenue collectors to retrieve loaded cash vaults from the FVMs at stations and replace them with empty vaults The loaded cash vaults are then taken to a central cash counting facility for counting and depositing to the MBTAs cash revenue account

MBTA revenue collectors are armed when servicing the fare collection equipment MBTAs middot policy requires that certain key and log-on procedures be used any time the front door of the FVM is open The machines have an electronic alarm system that will trigger a siren-type alarm if the front door of the FVM is opened without a valid log-in and ID The alarm condition is monitored by a central computer and by the AFC Hub Center located at I 0 Park Plaza Boston MA which is staffed 24 hours per day seven days per week

01-06-2011 17

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The MBTA perfonns periodic inspection and maintenance as well as immediate response to machines that are out of service due to mechanical problems The AFC Maintenance Department uses the same monitoring system (CCS) to determine the status of fare vending machines and gates installed throughout the subway system The AFC Hub Center is also staffed to receive calls from station personnel for notification of defective equipment AFC staff can then dispatch a technician for corrective maintenance as needed There IS a preventive maintenance schedule that is completed on a monthly and annual basis

During the maintenance program the FVM and FMV mechanisms are normally replaced with rebuilt mechanisms on a unit exchange basis and tested before they are returned to service Removed units are sent to the MBTAs workbench for overhaul and returned to inventory Machine components are replaced as necessary The MBTA Automated Fare Collection Department maintains an inventory of spare FVM and FMV components that can be taken to a station and installed should replacement be required due to vandalism accident or other cause Table G indicates the location and number of each type of automated fare equipment

Table G- MBTA Green Line Fare Equipment

GREEN LINE CENTRAL SUBWAY LECHMERE new 6 0 3 0 0 0 I SCIENCE PARK new 4 2 2 0 0 0 0 NORTIISTA South (Valenti Way) Entrance NORTHSTA North (Causeway St) Entrance NORTH STA (Outside Commuter Rail Ticket Office

new

HUB

NA

9

12

0

4

2

6

0

0

0

2

3

5

5

AYMARKET (Green Line entrance) HAYMARKET Con ess Street headhouse)

new

new

7

7

3 3

3

0

0

4

2 0

Has

GOVERNMENT CENTER old 6 4 0 0 3 schedule card carousel

PARK STREET (East) old 5 I 2 0 PARK STREET (West) old 9 4 4 0 PARK STREET (Winter Sbect) NA 3 0

Has2

PARK SlREET (Elevator) NA 2 0 1 0 4 3 2 schedule card carousels

PARK STREET (Boston Common

NA 3 0 0 0

BOYLSTON Northbound new 4 0 2 0 0 0 2

01-06-2011 18

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

BOYLSTON Southbound new 5 I 2 0 ARLINGTON new 6 3 3 0 3 2 2 COPLEY Inbound new 5 2 0 0 0 2 COPLEY Outbound new 7 2 0 IIYNES Main Entrance new 8 2 2 0 0 2 HYNES Convention Center old 3 0 0 0 KENMORE new 7 2 6 0 3 3 SUBTOTAL 118 29 51 0 21 23 17

GREEN LINE SURFACE B BOSTON COLLEGE NA 0 0 0 0 0 0 0 CST MARYS NA 0 0 0 C COOLIDGE CORNER NA 0 0 0 C CLEVELAND CIRCLE NA 0 0 0 D RNERSJDE new 4 4 0 0 0 DWABAN NA 0 0 2 D WOODLAND NA 0 0 2 0 0 0 D ELIOT NA 0 0 2 0 0 0 D NEWTON HIGHLANDS NA 0 0 2 0 0 0 D NEWTON CENTER NA 0 0 2 2 0 0 0 D CHESTNUT HILL NA 0 0 2 1 0 0 0 D RESERVOIR NA 0 0 3 2 0 0 0 D BROOKLINE VILLAGE NA 0 0 3 2 0 0 0 D BROOKLINE HILLS NA 0 0 2 D LONGWOOD NA 0 0 3 1 0 0 0 DFENWAY NA 0 0 2 6 D BEACONSFIELD NA 0 0 2 EHEATH NA 0 0 0 E NORTHEASTERN NA 0 0 0 E BRIGHAM CIRCLE NA 0 0 0 E MUSEUM OF FINE ARTS NA 0 0 0 E SYMPHONY Inbound new 3 2 0 0 0 0 E SYMPHONY Outbound new 3 1 0 E PRUDENTIAL new 6 2 2 0 3 4 0 FENWAYPARK-Gate A NA 0 2 0 0 FENWAYPARK -Gate C NA 0 2 0 0 FENWAYPARK-Gate E NA 0 1 0 0 SUBTOTAL 16 10 36 27 3 4 1 TOTAL 134 39 87 27 24 27 18

Source MBTA

2310 Safety Program

The MBTA Safety Program has been in existence for a number of years and is an extensive initiative to continually improve all aspects of safety within the agency including the MBTA Subway System The System Safety Program Plan (SSPP) is integrated with both the ongoing activities of the agency as well as with the planning and construction of new projects and services

For a more detailed description of Rules Safety and Training within the MBTA Subway System please refer to Section 60 of this document

01-06-2011 19

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

2311 Security

MBTA Green Line Security is provided by the MBTAs Transit Police Department The MBTAs Transit Police Department handles all law enforcement matters including fare enforcement The MBTA Transit Police are funded through the MBTAs Operating Budget

MBTA Transit Police Officers also provide security and general law enforcement services at stations along the routes and right-of-way of each of the MBTA Bus MBTA Subway System lines and MBTA Commuter Rail and on buses trains and coaches They respond to accidents and incidents and they also are active in enforcing traffic laws that are critical to the safety and efficiency of the MBTA Transit System All services are provided as necessary on a 24-hour basis seven days per week with security coverage tailored to the specific needs of the rail system MBTA Transit Police personnel are presently dispatched from the Transit Police Building at 240 Southampton Street in Boston

In addition to the MBTA Transit Police forces MBTAs Light Rail Transportation has Chief Inspectors and Inspectors on staff that provide security for issues related to revenue collection special events requiring crowd control security sweeps and closing and opening of subway stations each day and some property security

MBT A also calls on and cooperates with other police departments and law enforcement agencies as appropriate The MBTA Transit Police Department (TPD) establishes Memoranda of Understanding (MOUs) with other law enforcement jurisdictions as required for implementing a seamless transit policing program These MOUs outline the operational protocols necessary to conduct the transit policing mission in an effective and efficient manner

All stations on the MBTA Green Line Central Subway System have strategically placed VSS cameras for monitoring passenger platforms fare vending machines and other critical areas The images are transmitted by fiber optic cable to monitors at the OCC The stations are monitored during all hours

The MBTA prepared a Safety and Security Management Plan (SSMP) for the Green Line Extension project The SSMP meets the requirements of the Federal Transit Administrations Final Report FTA-MA-90-7001-94-1 Transit System Security Program Planning Guide dated January 1994 and FTA Circular 58001 Safety and Security Management Guidance for Major Capital Projects dated August 2007 The SSMP contains the details of all facets of the MBTAs Security Program The Revised SSMP dated August 2010 which is a confidential document and includes the Green Line Extension is undergoing review by the Federal Transit Administration and Department of Public Utilities A revised SSMP is expected to be approved prior to start of revenue operations

The MBTA Video Security System (VSS) hardware is maintained by the Systemwide Maintenance amp hnprovement Group The applications such as monitoring recording

01-06-2011 20

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

record-keeping and chain of custody are shared by the Transit Police the OCC and the Automated Fare Collection Departments

2312 Connections with the META Bus Network

MBTA Bus services as well as a number of other bus service providers connect with MBTA Subway services including the MBTA Green Line at virtually all stations When a new rail line is introduced changes to bus routes in the vicinity of that new line are not implemented until changes in the Bus Service Plan have been approved by the MBTA Board of Directors Once the Green Line Extension is operating the Service Planning Department will recommend changes to the service plan as appropriate At the conclusion of the public process recommendations will be brought to the MBTA Board for approval

- 1

01-06-2011 21

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

30 OPERATIONS

31 Management and Supervision

The Fiscal Year 2011 MBTA Operations Organization Chart is on the following page

The Director of Light Rail Operations in the Operations Department is responsible for managing the daily service of the Green Line and maintenance of the Green Line Vehicle Fleet

The Figure below represents the Fiscal Year 2011 Light Rail Operations Organization Chart

Director of Light Rail

Operations

I I I

Division Chief Chief Green Light Rail Line

Maintenance Transportation

I I I

Division Chief Transportation Superintendent

The Chief of the Green Line who reports to the Director ofLight Rail is responsible for train service operations on all Light Rail Lines Under the Chief of the Green Line there is a Transportation Superintendent who oversees the transportation supervisor(s ) chief inspectors and inspectors train operators and customer service agents assigned to the Green Line The Division Chief of Light Rail Maintenance manages the maintenance supervisors foremen rail repairers and other personnel necessary to support the day-to-day maintenance programs at the various carhouses

32 MBTA Light Rail Boarding Projections

321 Existing Light Rail Ridership

Table H presents estimated boarding numbers for Fiscal Year 2009 ending June 302009

22 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Deputy Chief Operating Officermiddot

Operations

Diretor dmihFimtxe

Operatbr

Manager Of Director cltf Plan ard Director elf Operatiors Sciedules Oparatbrr Control Director of Hamiddot-~~ Fail

Technology

Cll put Director of OCC$ Tlainileuro

I Deputy Director of Paratra ngtil contract

Operatbrtgt

ChiefOperrting

Officer

_

~)put~middot Director of Jd min~tratbn bull

Operati-ns

Sr Directo1middot of e hi I Director of Bus Sr Direcbrof

Director of Lfsht Pail Pro ure nla nt ard 0 Opara~bns operatbngt contrmed

sermiddoties

DS put Directr of Pailr9ltld Oparatbrr

Director of e hile Efeuroi~Hileuro

Deputv Director of Fltiilrmd OpIBtbrG

D=put1 Director of firance

23 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Table H- FY2009 Average Weekday Boardings by Station- Existing Light Rail ~

Branch iot~l Station BoardingsStation ~

Lechmere E 6645

E 1179Science Park

CE 8491North Station

Haymarket CE 5204

All 10072Govermnent Center

AllPark Street 11169

Boylston All 7618

All 8378Arlington

Copley All 13500

BCD 9525Hvnes

BCD 8653Kenmore

B 2840Blandford Street

BUEast B 2892

BU Central B 2524

BBUWest 899

St Paul Street B 814

Pleasant Street B 1014

1824Babcock Street B

Brighton Avenue B 1571

B 4077Harvard A venue

Griggs Street B 1260

Allston Street B 1115

B 1650Warren Street

Washington Street B 1723 B 923Sutherland Road

Chiswiek Road B 735

Chestnut Hill A venue B 861

B 237South Street

Boston College B 1042

St Marys Street c 1970

c 426Hawes Street

Kent Street c 510

St Paul Street c 935

c 4150Coolidge Corner

Sununit Ave c 1175

c 316Brandon Hall

Fairbanks c 585

c 1217Washington Square

24 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

~ gti ~ 1 )

~ station ~ Branch - Total Station Boardlngs

-

Tappan Street c 837

Dean Road c

316

585Englewood Avenue c Cleveland Circle c 1557

Fenway D 3041

Longwood D 2749

Brooldine Village D 3512

Brookline Hills D 1654

Beaconsfield D 896

Reservoir D 3395

Chestnut Hill D 778

Newton Centre D 1487

Newton Highlands D 1052

Eliot D 595

Waban D 427

Woodland D 1044

Riverside D 2158

P1udential E 3732

Symphony E 1993

Northeastern University E 3007

Museum of Fine Arts E 1676

Longwood Medical Area E 3800

Brigham Circle E 2535

Fenwood Road E 343

Mission ParkParker Hill E 462

Riverway E 664

Back of the Hill E 86

Heath StrectV A Medical Center E 622

Mattapan middot HSL 2238

Capen Street HSL 67

Valley Road HSL 42

Central Avenue HSL 765

Milton HSL 305

Butler Street HSL 225

Cedar Grove HSL 133

Ashmont HSL 2909

Total 181406 Source MBTA

01~06~2011 25 -i

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERA TONS

322 Green Line Extension Boarding Projections

Projections for the Green Line Extension are provided by the Central Transportation Planning Staff (CTPS) and are based on modeling techniques of expected ridership generated using the CTPS Multi-Modal Travel Demand Forecasting Model The model uses the traditional fourshystep process generally employed by travel forecasting models throughout the United States The four steps include independent modules that perform trip generation trip distribution mode choice and network assiguruents Each module was calibrated from observed data

Table I presents the projected weekday hoardings at each of the Green Line Extension Stations in Year 2030

Table I- 2030 Average Weekday Boarding Projections- Green Line Extension

Station fotal Stati9n Boardings ~

Lechmere 7100

Brickbottom 2830

Gilman Square 3930

Lowell Street 1140

Ball Square 1850

College Avenue 2140

Union Square 3570

Total 22560 Source Central Transportatton Plannmg Staff

33 Passenger Capacity

The level of service provided by the Green Line is designed to provide sufficient capacity to accommodate anticipated rider loads in the peak-hour and in the peak direction of travel also known as the Maximum Load Point (MLP) For the current Green Line system the MLP is located approaching Copley Station from points west during the AM peak and between Arlington and Copley during the PM Peak The Green Line Extension MLP is expected to be between Science Park and North Station during the AM and PM peak

Anticipated ridership portrayed here is used for initial service planning purposes Service levels will be adjusted upward or downward depending on actual ridership However existing Green Line ridership will be the primary schedule driver for the Green Line until travel patterns are confirmed and evalllated

34 TJain Service Guidelines

The train service guidelines for the MBTA Green Line are listed in the METAs Service Delivery Policy

01-06-2011 26

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

e For peak periods the planned passenger capacity of each light rail vehicle is calculated as 225 percent of the number of seats on the vehicle The actual crush load capacity of the vehicle is a larger number but that larger number is not included in establishing train service guidelines

bull Scheduled time between trains (headway) will not exceed

- 10 minutes during peale periods

- 15 during all other periods of service

These maximum headways will be maintained on the Green Line Extension as well as the existing system

bull If available a run as directed train will replace any revenue trairi that may encounter mechanical problems that require removal from the main line

OCC and field operations supervision must talce particular care in terminal operations planning to allow for varied operations necessary for service continuity effectively managing the following issues with efficient sequencing to the extent possible

bull The design of the Green Line terminal stations did not include a second set of crossovers on the non-revenue side of the station As such proper routing of arriving trains is a key component as it allows to the extent possible simultaneous train operations during peak headway periods In many cases instead of berthing every arriving train on the outbound track at the station as is the normal practice some trains will be berthed on the inbound track while the train on the outbound track is departing

bull Particular attention must be given to train spacing and track utilization and the ability to cross the train that arrived on the inbound track over to the outbound track during its departure without delaying the next inbound train and vice-versa This task is assisted to the extent possible by established schedule headway and designated terminal berthing tracks combined with an understanding of the interlocking time limitations and travel time in the terminal area Due to the variability of street run segments on the line operational adjustments are an on-going task

bull Terminal management also requires that timely and accurate information be made available to passengers waiting to board at these stations so that passengers are in position and ready to board as soon as the arriving train detrains its passengers

35 Train Consist Requirements

MBT A Green Line Extension stations will be designed to accommodate trains consisting of up to four light rail vehicles (cars)

01-06-2011 27

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Typically two-car trains are currently operated on weekday and weekend train schedules although three car trains are operated on select trips during the rush hour on the B and D branches On the lighter passenger branches such as the E branch one car is removed for the beginning and end of service on weekends With the addition of the Green Line Extension current train operations will remain the same Once actual ridership patterns are defined modification to train length at all times of the day will be considered Once a train control system is implemented three or four car trains may be necessary to efficiently manage the ridership demand

36 Travel Times

This section contains information about the running time between stations and the factors that affect these times All times shown in this document are subject to final testing verification and continued revision as experience is gained with the system and as adjustments are made to the physical plant and the systems that affect these travel times

361 Travel Times between Stations

The one-way travel time estimate is based on

bull All trains operating the full length of the line stopping at each station

bull Operating speeds that take into account permanent civil speed restrictions such as grades curvature and track super-elevation operation on aerial structures the design and layout of crossovers and the time it takes to move through them as well as other operational restrictions

bull Speed restrictions imposed by the Maintenance of Way and other departments and Department ofPublic Utilities (DPU) regulations

bull Maximum design speed of 50 miles per hour

bull Station dwell times This is the amount of time that a train is stopped at a station for passengers to alight and board It normally ranges from 20 seconds at most stations to 50 seconds at rail-to-rail transfer stations depending on the travel period and the ridership volume at a particular station

Terminal turn-around times (when train operators change from one end of the train to the other for the return trip) will be no less than 3 minutes allowing recovery capability for only a very minor service delay This limited tum-around time is made possible by the use of fallback operators at either one or both ends of the line The fallback operator is at the terminal station in position to take over for an inbound train operator immediately after a trains arrival The inbound operator then has a prescribed period ofbreak time before heshe takes up service again by relieving the next inbound train operator The relay may continue through most of the service day The turn-around time for various levels of service delivery is also subject to headway cycle and clearance slots at interlockings where trains must use the available opportunities for their movements to keep in the proper cycle

01-06-2011 28

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30 - OPERATIONS

Table J presents the consolidated travel times for the entire Green Line

Table J - Estimated Travel Times Between Stations - Green Line

B Boston COllege- Government ltCUter via Commonwealth Ave ~~ ~

INBOUND

Lake St

Chestnut Hill Ave

Brighton Ave

Blandford St

Kemnore

Hynes

Copley

Arlington

Bo lston

Park St

Government Center

TOTAL

-

_Distance~~ Cumulative

~ Befiveen _ Distance

- Stations

0000

0768

1947

1273

0264

0362

0565

0363

0325

0303

0249

642

000

077

272

399

425

461

518

554

587

617

642

Early

AM

2

9

8 5

2

3

I

2

34

Sam le Weekday Ru~ Times i~Jilinuies AM Midday School PM Evening

Peak Peak Peak

2 2 2 2 2

15 13 15 15 12

10 II 12 12 II 5 5 6 6 5

2 2 2 2 2

5 4 5 5 4

I 2 2 2 2 2

1 1

2 2 2 2 2

45 43 48 48 42

-

Late

2

II

9 6

2

3

1

2

38

-i

OUTBOUND

Government Center

Park St

Bo lston

Arlington

Copley

Hynes

Kenmore

Blandford St

Brighton Ave

Chestnut Hill Ave

Lake St

TOTAL

0000

0570

0315

0318

0365

0560

0368

0267

1286

1940

20749

674

000

057

089

120

157

213

250

276

405

599

674

2

1

2

3

6

6

6

5

33

2 2 3 3

1

2 2 2 2 2

1 1

3 2 2 3 2

6 4 4 5 3

5 5 5 7 7

9 9 9 13 11 8 9 9 12 12

6 6 6 6 6

43 40 41 53 48

2

2

3

6

8

9

6

39

Early AM Midday PM Evening Late AM Peak Peak

Cleveland Circle 0000 000

-i Washington St 0749 075 5 7 7 7 6 6 5 Coolidge Comer 0783 153 5 7 6 6 6 5 5

St Mmys St 0734 227 4 7 6 6 6 6 5 Beacon Junction 0563 283 1 Kenmore 0102 293 2 2 2 2 2 2 2

Copley 0927 386 5 7 6 6 7 6 5 Arlington 0363 422

Boylston 0325 455 2 2 2 2 2

Park St 0303 4X5 1

01-06-2011 29

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Government Center 0249 510 2 2 2 2 2 2 2

Haymarket 0281 538 1 2 2 2 2 2 North Station 0220 560 2 3 2 2 3 2 2

TOTAL 560 30 42 38 38 39 36 31

OUTBOUND North Station 0000 000

Haymarket 0220 022 4 3 4 4 3 Government Center 0281 050 2 2

Park St 0249 075 2 2 2 3 3 2 Boylston 0315 107 1 1 Arlin on 0318 138 2 2 2 2 2

Copley 0365 175 1 1 Kenmore 0928 268 5 9 6 6 8 5 5

Beacon Junction 0498 317 2 4 5 5 5 5 5

St Marys St 0598 377 2 2 4 4 4 4 4

Coolidge Corner 0752 452 3 3 4 4 4 5 4 _Washington St 0781 530 2 2 2 3 3 3 2 Cleveland Circle 0744 604 2 2 3 3 3 4 3

TOTAL 604 23 33 33 36 40 38 30

D Riverside GoVernmefit Gentet via Highland Branch ~ ~_ ~ ~ ~ ~~_ d

Midday School middot PM Evening Late

Riverside 0000 000

Eliot 2225 223 6 7 7 7 7 7 6 Reservoir 4040 627 7 10 9 9 9 8 7

Beaconsfield

Fen way

Beacon Junction

0431

2470

0429

670

917

960

2 4 2

2 9

2

2 5

2

2

5 3

2

5

3

2

5

2

2

5 2

Kenmore 0102 970 3 3 3 3 3 3 3

Copley 0927 1062 5 7 6 6 7 6 5

Arlington 0363 1099 1 1

Boylston 0325 1131 2 2 2 2 2 Park St 0303 1162 1 1

Government Center 0249 1186 2 2 2 2 2 2 2

Haymarket 0281 1214 1 2 2 2 1 North Station 0220 1236 2 2 2 2 2 2 Science Park 0485 1285 2 3 2 3 3 3 2

Lechmerc 0397 1324 3 5 4 5 5 5 4

Washington St 0780 1402 3 3 3 3 3 3 3

Gilman S uare 0710 1473 2 2 2 2 2 2 2

Lowell Street 0700 1543 2 2 2 2 2 2 2 Ball Square 0490 1592 15 15 15 15 15 15 15

Colle eAve 0570 1649

TOTAL 1649 505 665 585 625 635 605 535

OUTBOUND College Ave

I3all Square

Lowell Street

Gilman Square

Washington St

Lechmere

0000

0570

0490

0700

0710

0780

000

057

106

176

247

325

15

2 2 3

15

2 2 3

15

2 2 3

15

2

2 3

15

2

2 3

15

2 2 3

15

2 2 3

01-06-2011 30

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Science Park 0397 376 2 2 2 2 2 2 2 North Station 0485 413 2 2 2 2 2 2 Haymarket 0220 435 3 2 2 3 2 2

Government Center 0281 463 1 2 1 Park St 0570 488 2 2 2 3 3 2

Boylston 0315 519 1 1

Arlington

Copley

Kenmore

0318

0365

0928

551

588

681 5

2 1 9

2

6

2

1

6

2

8

2

5 5 Beacon Junction 0498 730 2 4 5 5 5 5 5 Fenway 0429 773 3 3 2 2 2 2 2 Beaconsfield 2471 1020 5 5 6 6 6 6 5 Reservoir 0431 1063 2 2 2 2 2 2 2 Eliot 4040 1467 5 5 6 6 5 5 5 Riverside 2225 1690 8 9 10 10 10 9 7 TOTAL 1690 495 605 585 595 635 575 525

E Heath Street- Eechmere via Huntin ton ~Avenue - ~~ ~ ~ ~ ~ lt 17

I-IcathSt 0000 000

AM

Peak Midday Evening Late

B1igham Circle 0685 069 4 6 5 5 5 4 4 Northeastern 0908 159 5 6 5 6 6 5 5

Symphony 0284 188 2 2 2 2 2 2 2

Prudential 024 212 2 2 2 2 2 1 Co ley 0371 249 2 2 2 2 2 2 2

Arlington 0363 285 1

Boylston 0325 318 2 2 2 2 2

Park St 0303 348

Government Center 0249 373 2 2 2 2 2 2 2

Haymarket 0281 401 1 2 2 2 1

North Station 0220 423 2 2 2 2 2 2

Science Park 0485 472 2 3 2 3 3 3 2

Lechmere 0397 511 3 5 4 5 5 5 4 UnionS uare 0900 601 45 45 45 45 45 45 45

TOTAL 601 315 395 355 395 395 365 325

0000 000

0900 090 45 45 45 45 45 45 45

Science Park 0397 130 2 2 2 2 2 2 2 North Station 0485 178 2 2 2 2 2 2

Haymarket 0220 200 3 2 2 3 2 2 Govcmmcnt Clnter 0281 228 1 1 2 Park St 0249 253 2 2 2 3 2 2 Boylston 0315 285 1 1

Arlington 0318 316 2 2 2 2 2

Co ley 0365 353 1 1 1

Pmdential 0384 391 2 2 2 2 3 2 2 Symphony 0240 415 2 2 2 2 1

Nmtheastem 0274 443 2 3 2 2 2 2 2

Brigham Circle 0913 534 5 7 5 6 6 5 5 Heath St 0668 601 4 5 4 5 5 4 4

TOTAL 601 295 375 315 345 375 315 305 Source META

01-06-2011 31

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERA TONS

Mattapan High Speed Line _ - _ ~- ~-

Distance Distance -shy -Befivcen Cumulative Beh cen shy Qumulathe -

Stations Distance Stations _ Distance INBOUND INBOUND OUTBOUND OUTBOUND

Mattapan 0000 000 026 zmiddotss Capen Street 025 025 030 229

Valley Road 031 056 044 199

Central Avenue 043 099 031 155

Milton 032 131 029 124

Butler 029 160 057 095

Cedar Grove 057 217 038 038

Ashmont 038 255 000 000

For the Mattapan High Speed Line scheduled run times are 11 minutes from 630 am to 600 pm otherwise run times are nine minutes

362 Accommodating Persons With Mobility Needs

Operations personnel must be aware of the particular needs of elderly passengers and those with disabilities during both irregular and single-track operations Circumstances may well require supervisory personnel security personnel andor others at side-platform stations to assist passengers and expedite train operations where possible

Special signage andor operating or other personnel positioned at the sidewallc entrance to those side-platform stations is required to properly direct passengers to the proper platform during single-track operations Assistance in the proper time and location effectively mitigates train delay issues encountered from having to wait for passengers moving from one platform to the other

Delays that occur at stations to accommodate the elderly and those with disabilities increase station dwell times and further increase the running times between interlockings described in the paragraphs above For these reasons operating personnel arc required to be especially attentive to the special needs that will occur at side-platform stations during single-track operations deploying additional resources as necessary

37 Train Operations

This section describes the train service levels currently being operated on the MBTA Green Lines four branches and the central subway system

371 Green Line Branches and Central Subway

Revenue service begins at approximately 500AM weekdays and on Saturday and 600AM on Sunday ending at 130 AM seven days a week Trains service all branch stops and stations in the Central Subway system Each of the lines end at various points in the Central Subway System - the B and D branch trains turn at Government Center Station C branch

01-06-2011 32

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

trains turn at North Station and the E branch ends at Lechmere Station See Table B m section 21 of this document for detailed information about service frequency

As necessary weekend diversions are operated on portions of the Green Line in order to provide a large work window for capital projects such as bridge rehabilitations In addition the MBTA will shutdown lines for an extended time to conduct large scale capital projects such as the Riverside Line Track Replacement project

372 Green Line Extension

The Green Line Extension will be fully integrated into current Green Line Operations All operations for the Medford and Union Square aligrunent will be based at the new maintenance facility in Somerville next to the Boston Engine Terminal Mainline operations will be controlled from the ace

373 Start-up Operations- Green Line Extension

Startup Operations (SUO) takes place as the last rail activation clement of the project after substantial completion of the project and System Integration Testing has been completed The start-up date of revenue train operations for the public will immediately follow completion of SUO During SUO which is scheduled for approximately six months wayside systems vehicles communications and schedules are tested and evaluated under simulated operating conditions Service interruption scenarios and emergency response activities are practiced Intra- and inter-agency familiarization takes place The experience gained in this period will be used to refine earlier planning data and possibly develop more accurate rurming times to those shown in Table J

Pre-revenue service testing will be somewhat more complicated due to the direct interface between the existing Green Line operations and the Green Line Extension at the Lechmere Viaduct When necessary revenue service schedules for the existing Green Line will be merged with the pre-revenue testing schedules necessary for the Green Line Extension During this pre-revenue testing trains will run empty as operators will need to familiarize themselves with train operations on the Green Line Extension MBTA has previous experience combining testing with regular service delivery Special provisions to assure the safety and efficiency of the system interface on the Lechmere Viaduct will be required similar to those used in earlier start-ups

374 Revenue Service Initiation -Green Line Extension

As with previous new rail and bus rapid transit start-ups the MBTA Operations Department will work with other Departments to develop an Operational Plan An approach similar to the Silver Line may be used for the grand opening of the Green Line Extension The Opening Operational Plan covering the appropriate period will be developed to ensure proper preparation for heavy volumes of passengers Inaugural events will be held shortly after a soft opening of the system MBTA staff fi-om the various disciplines of the Authority

01-06-2011 33

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

will be used to provide safety crowd control and assistance to passengers and visitors at all new Green Line Extension stations

3741 Hours of Operation

An initial service day of approximately 20 hours will be scheduled for revenue operations The focus on the early morning and late evening service will he to provide minimum connecting times between the MBTA Green Line and other MBTA services such as commuter rail operations and the Orange Line at North Station the Blue Line at Government Center and the Red Line at Park Street Station

The following train service parameters have been established for Green Line Extension operations

bull The span of service is approximately the same on each day of the week with a slightly shorter span on Sundays

bull Early Morning Service o Trains beginning revenue service at either Union Square Station or College

Avenue Station leave from Somerville Maintenance Yard o The first westbound revenue train from Union Square Station toward

Lcchmere will leave at approximately 455-515 AM o The first westbound train from College Ave Station toward Lechmere will

also leave at approximately 455-515 AM o The first eastbound revenue trains will leave Riverside and Heath Street at

approximately 455 and 530AM respectively bull Late Night Service

o The last eastbound trains will leave Heath Street and Riverside at approximately 1205-1245 AM

o The last westbound trains toward Lechmere Station will also leave Union Square Station and College Ave Station at approximately 1205-1245AM

o All trains will leave the mainline hy 130 am

3742 Weekday Peak Period Service

For existing service the peak direction of travel is east from Boston College (B branch) Cleveland Circle (C branch) and Riverside (D branch) to Downtown Boston in the morning and the reverse direction during the evening commute The Heath street (E branch) peaks in the opposite direction due to commuters from Lechmere traveling to Downtown Boston in the morning and due to commuters transferring from other subway or commuter rail lines and traveling in the reverse-commute direction out to the Longwood Medical Area in the evening

For the Green Line Extension the peak direction of travel is west from Union Square and College Avenue in Medford in the morning with the reverse direction for the evening commute The combined segments will realize peak demand that will travel in two opposite directions both to and from Park Street Station

01-06-2011 34

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Scheduled service for the Union Square and Medford Branches is a direct extension of services already provided on the Green Line for the Heath Street (E branch) and Riverside (D branch) branches As such the scheduled headway for both the morning and evening peak period will be one train every 5-6 minutes All weekday trains will operate with at least two (2) cars

The general parameters for peak time periods are

bull The AM peak period begins at 630am and ends at 900am The peak of the peak period into Park Street Station is anticipated to occur between 730am and 830am

bull The PM peak period begins at 330 pm and ends at 630 pm The peale of the peak period away from Park Street Station is anticipated to occur between 500 pm and 600pm

It is expected that some schedule adjustment will occur after the beginning of revenue service as customer travel patterns become established

3743 Weekday Mid-Day Service

During the off-peale mid-day periods 900 am to 330 pm train service frequencies are reduced Service will operate every 8 to 10 minutes

3744 Weekday Evening-Night Service

Evening service between 630pm and 830pm will operate at 10 minute headways on the Green Line Extension consistent with the existing Green Line

Night Service from 830pm until 130 am will have 11 to 14 minute headways Trains will have two-car consists

3745 WeekendHoliday Service

Extension service is expected to operate every 10 minutes on weekends and holidays similar to existing Green Line Service For some periods of higher ridership service every seven to eight minutes will be offered

3746 Special Event Service

Additional service is provided as necessary for various special events The largest special events of the year include First Night Boston (New Years Eve Celebration) on December 31 and the July Fourth fireworks These events will require additional vehicles to be deployed to provide service

01-06-2011 35

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

The MBTA also provides additional Green Line service in order to meet demand for professional sports events in Boston In addition extra train service will be provided along existing routes as required by customer demand for other special events

3747 Train Operating Patterns

For normal train operations on the Green Line trains will depart from one of the yards generally determined and scheduled by train location as it relates to the individual branches It should be noted that this represents a significant challenge at the yards The Heath Street Branch (E branch) is problematic due to the distance between the carhouse and the location where trains can enter the E branch V chicles leaving the current yards (Riverside Reservoir and Lake Street) need to run cast into the Central Subway system before heading west on the E branch Upon completion of the Green Line Extension it is expected all E branch cars will operate from the Somerville Yard

Normal operations will have all eastbound trains (Riverside to College Avenue and Heath Street to Union Square) operating on Track 1 while all westbound trains (College Avenue to Riverside and Union Square to Heath Street) operating on Track 2

During periods of irregular operations service interruptions or emergencies OCC dispatchers will use their best judgment to assign trains to specific branches considering the following criteria

bull Station track availability and train movement

bull Occupancy of the tail track(s) if applicable

bull The total time required to traverse the interlocking (depending on the route selected) and berth on the designated arrival track and

bull The proximity of the following inbound train on the same track

For discussion of single-track operations refer to Section 721 below

38 Total Revenue Fleet Requirements FY 2011-2015

Total fleet requirements include the number of vehicles required for scheduled peak period revenue operations including those needed for run as directed Trains and those needed for maintenance Maintenance needs include vehicles for scheduled maintenance and an allowance for unscheduled maintenance or repair (See the Light Rail Fleet Management Plan for details on calculating fleet needs)

Based on the hoardings projections shown in Section 32 above the total fleet requirements are presented by Fiscal Year in Table K

01-06-2011 36

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30 - OPERATIONS

Table K- Total Fleet Requirements FY 2011-2015 ~

~ - ~ y ~ 1-_~ --shy Eiscal yenear ~ -v ~

- ~ ~ ~

- -shy -

- shy ~ ~ -

- --shy -- - - 20l2 -2o1r 2014 - 20l5 - 2016- - -Ridership 201947 203764 205598 207449 209315

Peak Headways (min) 5-7 5-7 5-7 5-7 5-7 middotmiddot middotmiddot middot middot Vehicles middot middot

Scheduled Service 52 52 52 52 172

Run as Directed 6 6 6 6 6

Corrective Maintenance Hold 41 41 41 41 41

Preventive Maintenance 10 10 10 10 10

Heavy Damage 10 10 10 10 10

Total Required 158 158 158 158 178

Total Available 219 219 219 219 243 Notes Vclncle numbers rue from the Subway Fleet Management Plan

39 Operations Control Center

The OCC is located at the MBTA Operations Building at 45 High Street in Boston

For additional information about the OCC please refer to Section 238 above and Section 70 Service Interruptioru and Emergencies

310 Train Operators

Each MBTA Green Line car is operated by a single train operator There are no other crew members

3101 Reporting Station

All train operators report on and off duty at each yards facility

3102 Relief Points and Fallback Operators

Some in-service train operators swing off at the terminal stations or the Reservoir Upper Yard This arrangement avoids the time and expense required to deadhead train operators to and from the end points on the line It substantially improves the productivity of train operators and reduces operating cost

3103 Duty Assignments

All train operator revenue assigrunents arc developed by the MBT A Plans and Schedules Department When completed they arc transmitted to the Green Line Superintendent for

01-06-2011 37

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

implementation at specified dates Train operators nortnally pick their duty assignments in accordance with the terms of collective bargaining agreements that are in effect Some operators are assigned to take custody of trains and place them into service or bring them back from service from the various carhouses Some train operators relieve others already in service and may or may not handle trains to and from the yard Other train operators are assigned to work as directed providing staffing for logistical train movement within the yard limits mainline replacement test or extra trains and emergency operator replacement Besides the number of train operator assignments needed to provide scheduled and logistical service an additional number of extra or relief operators arc required to cover train operator vacations and sick days and to provide coverage for other vacancies that may occur

Preliminary estimates show that operation of service along the Green Line Extension will require an additional 31 full-time (FT) streetcar motorpersons and 12 part-time (PT) streetcar motorpersons An additional five FT and PT streetcar motorpersons would be required for cover list (relief drivers used to fill in for absent ones) resulting in a total of 36FT and 15 PT streetcar motorpersons

01-06-2011 38

MBTA Light Rail Transit System Operations and Maintenance Plan S~CTON 40- ENGINEERING AND MAINTENANCE

40 ENGINEERING AND MAINTENANCE

41 Management and Supervision

The Engineering and Maintenance departments are responsible for Track Communications Signals Traction Power Building and Structures Responsibilities encompass all required inspections preventive maintenance corrective maintenance emergency response and system design and improvements These departments are also responsible for rail system infrastructure preservation (Note This section does not apply to MBTA Commuter Rail which is operated and maintained by the Massachusetts Bay Commuter Rail Inc)

As portions of the systems start to age every effort is made to protect the infrastructure investment Examples of this work include track maintenance and repair rail profile grinding signal repair and replacement grade crossing rehabilitation traction power system renewal and upgrades These programs are necessary to support the Light Rail Operations overall goal of operating and maintaining a safe clean and efficient transit system with professionalism courtesy and integrity throughout the Metropolitan Boston region

The Engineering and Maintenance Department is currently divided into six units that directly support the MBTA Operating System

bull Ttack bull Signals bull Traction Power bull Communications bull Building amp Structures bull Projects

The Track Signals and Communications Departments report to the Director of Systemwide Maintenance amp Improvements Traction Power and Building amp Structures report to the Director of Facility Infrastructure amp Engineering Both directors report directly to the Assistant General Manager for Engineering and Maintenance along with the Deputy Director of Projects The Fiscal Year 2011 Organization Chart for the Engineering and Maintenance Department is presented on the next page

The Engineering and Maintenance Department personnel are currently stationed at three base locations dispersed throughout the rail system network as follows

bull 45 High Street Boston bull 500 Arborway Jamaica Plain bull Arlington Ave Charlestown

39 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEfRING AND MAINTENANCE

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40 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

Included in the preventive maintenance program are periodic inspection and maintenance tasks which have been established to meet the METAs needs The scope and frequency of these tasks are based on the following criteria

bull System safety bull Regulatory requirements bull Manufacturers recommendations bull Agency experience bull Budget constraints

A brief summary of each of the maintenance areas with department-specific Maintenance Plans noted as applicable is contained in the following sub-sections

42 Track

The track of the MBTA Subway System is maintained hy the Track Department in accordance with the programs defined in the Departments Track Maintenance Program Jnly 2008 The plan complies with established industry guidelines as well as Federal and State regulations Inspection and maintenance is performed using tested and reliable methods DPU regulates track inspection at the MBTA which requires formal inspection and maintenance programs A systematic inspection and maintenance program has been established to ensure the safety of the riding public and MBTA employees

All MBTA Subway track is inspected and maintained in accordance with the Federal Railroad Administration Track Safety Standards as contained in Title 49 CFR Part 213 It is MBTA Subways policy to maintain its track to a standard that is one Federal Railroad Administration (FRA) track class higher than is required by the maximum operating speed for any given segment of track

Track inspection is performed by trained and certified track inspectors to identify potential safety hazards and to report on the changing condition of the track geometry Main and yard tracks arc required to be inspected three times weekly with at least a one-day interval between the inspections In addition each switch tumout and track crossing must be inspected weekly Written track inspection reports are completed by the track inspectors documenting the location track nature and extent of the defects and conditions observed Reports also contain repair date action taken and the name of the person making the repairs to minor defects at the time of the inspection Defects that cannot be repaired by the inspectors at the time of inspection are considered major defects requiring additional resources andor a longshyterm maintenance program and plan to remedy the issue

The following are examples of the items that are included in an inspection

bull Track Stmcture All ballasted track direct fixation track embedded track grade crossings and special track work sections arc inspected for appropriate fit of all components including track switch points and moving parts

41 01-06-2011

middot MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE middot

bull Fastening Systems Direct fixation bolts and rail clips spikes joint bars and rail anchors are inspected for tightness

bull Track Geometry Track gauge alignment cross-level super-elevation as well as ballast and sub-grade conditions are inspected to determine that they are within in acceptable tolerances

bull Deterioration Excessive or unusual wear of rail ties bolts joint bars frog inserts switch points rail welds and other appurtenances is identified by measuring and evaluating in accordance with the requirements and tolerances or each component Such inspections also include identifying vegetation growth and right-of-way encroachments or infringements

bull Undergoing or awaiting repair Any track undergoing or awaiting repair upon which a speed restriction is assigned shall be inspected at a frequency which will ensure safe operation at all times

bull DPU may require inspections at more frequent intervals in areas of dense traffic high operating speeds or questionable physical conditions

The Track Maintenance Program provides detailed instructions for each type of inspection including the standards and tolerances to be met the forms to be used the type of repair andor corrective actions required for each situation the materials and procedures to be used and the record-keeping requirements

As with other maintenance tasks that involve the active railroad the Track Department must perform a significant amount of its work during the limited non-revenue service hours This requires special coordination and flexible work schedules with personnel and equipment availability sufficient to accomplish the required work in the time period available In many cases the work can be accomplished without adversely affecting scheduled train service

Other work of longer duration or involving interlockings for example can involve taking sections of track or interlockings out of service while repair andor reconstruction work is done The Track Department coordinates its plans and activities closely with various Subway Operations Departments including Transportation OCC and Plans and Schedules In some circumstances single-track train operations are required to provide sufficient time for the necessary work to be performed

The Track Department maintains the required records of inspection and maintenance and makes them available to the DPU for review and audit

43 Communications

The Communications Department installs and maintains the rail system telephone and radio communications systems on the MBTA system The following communications systems are

01-06-2011 42

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

in place on the MBTA Green Line Central Subway System and will be installed on the Green Line Extension

bull Maintenance Telephones (at interlockings and signal installations)

bull Emergency Telephones at Traction Power Substations (TPSSs)

bull Emergency Telephones at Blue Light Stations (BLS)

bull Fire Alarm Systems (All Stations)

bull Passenger Assistance Intercom Systems at stations

bull Public Address (P A) Systems at passenger stations

bull Variable Message Sign (VMS) Systems at passenger stations

bull VSS at passenger stations

bull VSS monitor equipment at the OCC

bull Audio and Video recording equipment at the OCC

bull OCC Uninterruptable Power Supply (UPS)

bull Wide Area Network (WAN)

bull Radio channel for train operations

bull Radio channel for yard operations

bull Multi-transmitter system radio channel for Right-of-Way Maintenance

bull Tunnel radio system including firepolice channel connections

There are other commnnications systems at MBTA to serve the agencys administrative functions which are also installed and maintained by the Communications Department within MBTA Engineering and Maintenance

Inspection and maintenance of the radio and telephone systems listed above and the devices connected to them are carried out at specific intervals in accordance with manufacturers recommendations and where applicable in accordance with the requirements of the Federal Communications Commission (FCC) and the DPU The Commnnications Department maintains records of the required inspections and maintenance and makes them available to the FCC and the DPU for review and audit

Most of the radio antenna locations that serve the MBT A System are located within the Boston Metropolitan area and arc located on MBTA owned properly

The Commtmications Department works closely with the Facility Infrastrnctnre and Engineering Department that manages the SCAD A system to manage the interfaces between the two systems

01-06-2011 43

MBTA Light Rail Transit SystemmiddotOperations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

44 Signals

The Signals Department installs and maintains the wayside signal and train control systems on the MBTA Subway System It does not install or maintain the signal equipment mounted on the light rail vehicles

The following signal systems are m place on the MBTA Green Line and Green Line Extension

bull Automatic Vehicle Identification (A VI) System

bull Wayside Signal System

bull Signal track circuitry and associated equipment

Signal maintenance includes the periodic inspection testing and performance of both scheduled and coucctivc maintenance to insure the proper and safe operation of the signal system The scope of signal maintenance includes interlockings and yard signal systems The core of this system includes the testing adjustment and repair of vital relay circuitry logic networks relay logic control limit circuits for protection against following trains power supply and transfer networks and all the relevant and peripheral appurtenances and signal appliances

Signal supervisors oversee the work of signal maintainers and other signal department personnel to achieve the required levels of safety and operational performance reqnired by the MBTA Subway system

A feasibility study is cuuently underway for a train control system for the Green Line Once a teclmology is chosen for train control the MBTA expects to pilot the teclmology on one of the Green Line branches The Green Line Extension will be designed in such a way not to preclude the implementation of train control on the Medford and Union Square Branches

45 Traction Power

The traction power distribution system consists of three components substations auxiliary distribution and the DC distribution systems The basic preventive maintenance program is divided into two parts the first part is the required or safety related maintenance which is performed on a schedule the second part consists of those inspections and procedures that when completed within a prescribed time frame act to ensure a safe economical and reliable operation

To achieve the operational support and maintenance goals the personnel of the traction power department maintain a flexible operating schedule This schedule provides response coverage during the hours of revenue operations while maximizing the efficiency of scheduled maintenance activities during the non-revenue hours This is particularly critical due to the small non-revenue window available for traction power maintenance The plan is

01-06-2011 44

i

_

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

middot implemented by scheduling the maintenance force in the most effective manner This is done with overlapping shifts of maintainers that can concentrate their efforts as required by maintenance schedules The Traction Power Department participates in extensive in-house training and in the safety drills that are implemented by the Chief Safety Officer and the MBTA Transit Police Department

451 Traction Power Substations

The existing Green Line is fed by the Traction Power Substations presented in Table L

Table L - Traction Power Substations

bullSubstation ~ gt f ~ i

bull Location i ~ ~ tf

bull

c ~

bull Supplier

Coolidge 19 Webster Street Brookline MBTA

North Station 80 Haverhill Street Boston MBTA

Shawmut 1091 Washington Street Boston MBTA

Newbury 354 Newbury Street Boston MBTA

Cooks Jnnction SIR Winchester Street Newton Highlands N-Star

South Station 45 High Street Boston N-StarMBTA

Reservoir Strathmore Road Brooldinc N-Star

Riverside Grove Street Newton N-Star

Berkeley 90-92 Berkeley Street Boston MBTA

Kenmore Loop at Kenmore Passenger Station MBTA

Commonwealth Ave Public Alley ofHarvard Street Brookline MBTA

Aspinwall Off Longwood Avenue Brookline MBTA

Hanunond Pond Off Hammond Pond Parkway Brookline N-Star

Mattapan River Street Boston MBTA

Ashmont Dorchester Avenue Boston MBTA

452 Overhead Catenary System (OCS)

The OCS for the MBTA Green Line is a simple catenary equipped with an auto-tensioning system to maintain the proper level of tension in the OCS contact wire A system of counterweights automatically and continuously maintains the proper degree of tension in the system For yard tracks and some sections of embedded track single fixed trolley wire is used instead The trolley wire requires that tension be manually adjusted by traction power personnel to accommodate changes in the ambient temperature and other conditions The manual method is less expensive to build but labor intensive and more expensive to maintain

01-06-2011 45

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

It also can increase the risk of entanglement of a pantograph in the catenary under certain conditions

The following list of major components 1s included in the detailed traction power and overhead catenary maintenance plan

bull A C Vacuum Breakers bull AC Load Break Switches bull Rectifier Transformers bull Rectifiers bull DC Breakers and Contra Is bull Auxiliary Transformer bull Potential Transformers bull Batteries bull TPSS Air Conditioning bull Fire Alarm TestRepair bull Emergency Operation Switches bull Manual Operation Switches bull OCS Tension and Height bull Manholes bull Safety Equipment bull Emergency Trip Switch System bull Station Lighting bull Emergency Ventilation Systems bull Station Power bull Documentation of all inspectionswork

In addition to the maintenance of the traction power substations and the OCS for the Light Rail Division the Traction Power Department is responsible for the maintenance of the Heavy Rail Divisions third rail system and its traction power substations the ventilation and lighting systems for all tunnels I underground segments auxiliary power equipment the UPS systems and other associated equipment

The Traction Power Department is equipped with the specialized vehicles and other gear that arc required to maintain the system

46 Building and Structures

The Deputy Director of Building and Structures has the responsibility for the maintenance of the right-of-way stations bridges and other structures revenue vehicle maintenance facilities passenger stations and wayside system facilities for the MBTA Subway System

01-06-2011 46

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

The Building and Structures Department performs the periodic maintenance and repairs needed to maintain the right-of-way stations buildings and shop facilities of the MBTA Subway System

47 Engineering and Maintenance Projects Systems Engineering

The Maintenance of Way Engineering Department supports the Communications Traction Power and Signals Departments with systems design evaluation and testing oversight for both in-service and proposed rail projects

01-06-2011 47

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

50 SUBWAY FLEET AND SUBWAY FLEET SERVICES

51 Management and Supervision

The Division Chief of Light Rail Maintenance monitors all rail fleet activities on the Green Line Themiddot Green Line Maintenance Superintendent is responsible for managing the day-toshyday operations at each of the carhouses The Senior Director of V chicle Procurement and Quality Assurance oversees all of the Everett Shops operations including the main repair facility The Section Chief for the Everett Main Repair Facility manages the operation on a daily basis

Shift operations include a number of forepersons managing the work of tradespeople rail repairers and other support staff for fleet maintenance

52 Description of MBTA Green Line Light Rail Fleet

The MBTA Green Line fleet of Light Rail V chicles (LRV s) presently consists of 114 Type 7 Kinki- Sharyo Cars and 95 Type 8 AnsaldoBreda Cars which are articulated with an A and B section The Kinki-Sharyo car seats 46 with a typical capacity of 101 The AnsaldoBreda Cars are a 70 percent low floor vehicle with a deployable bridgeplate located at each of the low floor doorways to provide access for disabled customers they seat 44 and accommodate up to 2 wheelchairs with a typical capacity of 101 Both types of cars can hold additional standees under crush load conditions

The cars are designed to operate on a nominal 620 volt DC supplied by an OCS Each car has a single pantograph on the A end of each car that is extended vertically to contact the OCS to collect electrical energy for traction power and the vehicles auxiliary systems Each car is equipped with a radio climate control system and has a train operator cab on each end of the vehicle so that a single vehicle can be operated in either direction in customer service The cars may operate singly or in trains of two or three cars with a train operator for each car as defined by MBTA work agreements As one of their duties chief inspectors and inspectors assist train operators when needed

MBTA is in process of procuring an additional 24 cars for use on the entire Green Line system including the anticipated Green Line Extension The LRVs in this order will be designated as Type 9 cars

The Type 9 cars will differ in the following ways from the AnsaldoBreda Type 8 car

bull For the Type 9 car ASME RT-1 crashworthiness requirements will be specified providing improvements in crashworthiness performance through incorporation of crash energy management (CEM) features in the structure The CEM design will increase the amount of collision energy that can be safely absorbed by the Type 8 vehicle

bull 4 wheelchair locations will be required in the low-floor area of the Type 9 as opposed to 2 in the Type 8

48

imiddotJ

01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

bull Sliding plug doors will be required on the Type 9 car in place of the hi-fold doors used on the Type 7 and Type 8 cars

bull The HV AC system is required to utilize hermetically sealed scroll type compressors units with variable capacity control rather than the traditional piston-type compressors

bull The cars are required to utilize energy and life-cycle cost saving LED interior lighting bull The cars will be equipped with an internal and external video recording system

covering the passenger compartment doorways and the right-of-way from the operating end point of the view

bull The Type 9 car will be required to include additional passenger information signs and internal video information displays

521 Fleet Interchangeability

The Type 9 cars are specified to operate independently of the Type 7 and Type 8 cars The MBTA anticipated significant impacts to both cost and schedule should the Type 9s be required to be fully operationally compatible with the existing fleets Type 9 cars will be required to be mechanically compatible with the existing fleets to ensure collision compatibility and allow for recovery of disabled trains

522 Heavy Rail and Light Rail Operations Fleet Management Plan

The Heavy Rail and Light Rail Operations Fleet Management Plan is currently being updated to provide more detailed fleet operating and maintenance infonnation for tl1e Green Line as well as all other MBT A Subway lines

523 Train Control

The Type 9 cars will he manufactured with sufficient space under the vehicle to install electronic equipment for train control The remaining cars in the MBTA Fleet will need to be retrofitted to operate on lines equipped with train control

53 Description of Light Rail Fleet Services Facilities

531 Everett Subway Repair Facility

The Everett Subway Repair Facility located inEverett MA performs heavy repairs for which carhouscs do not have the appropriate tools and equipment to perform The Everett Subway Repair Facility typically perfonns on heavy equipment such as trucks HVAC units etc which are transported hctweeri the carhouses and Everett by MBTA employees In addition the Everett Main Repair Facility has the equipment to remanufacture critical components which are then returned to inventory

01-06-2011 49

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

532 Riverside Carhouse

The Riverside Carhouse located in Newton MA near the junction of Route 128 and the Massachusetts Turnpike is a large maintenance facility that is typically used for the Green Lines heavy repair operations Heavy repairs are considered repairs that require more than 24 hours to complete from the time the vehicle arrives at the shop The facility contains a car wash inspection repair areas blowing pit wheel truing pit resistor and pantograph repair area equipment and truck removal areas paint booth parts storage lube room battery room and welfare facilities The Riverside Carhouse which can store 90 vehicles in the yard has the capability to repair trucks true wheels change out HVAC units sandblast and paint vehicles replace windows and perform body repairs

533 Reservoir Carhouse

The Reservoir Carhouse located in Brookline MA ncar Cleveland Circle is a maintenance facility that primarily performs running repairs Running repairs are repairs that can be completed within 24 hours after the vehicle has arrived at the shop The facility which can store 51 vehicles in the yard contains a car wash car storage and three track inspection areas track and truck repair areas and a parts storage facility The carhouse also has the ability to remove trucks from the vehicles in the truck repair area and repair the electronic assemblies

534 Lake Street Carhouse

Lake Street Carhouse which can store 22 cars in the yard is located on the BostonNewton line at the terminus of the Boston College Line As the smallest carhouse employees perform daily inspections on a portion of the fleet and repair of minor defects if found Otherwise the repair work is referred to Reservoir or Riverside Carhouses

535 Green Line Extension (GLX) Carhonse

The GLX Carhouse which will be located in Somerville MA will provide washing cleaning inspection and maintenance and will have the capability to perform most vehicle repairs for the MBTA Green Line fleet

The main shop building at the Yard will contain tWo tracks with service and inspection pits and a third repair track with a hoist for heavier repairs as well as a wheel truing machine A second building will house a train washer facility

The GLX Carhouse must also depend on the Everett Subway Repair Facility for certain types of heavy repairs

The GLX Carhouse and Yard will have its own traction power substation to provide energy to the OCS for the facility LRV movements within the yard are made under the supervision of a yardmaster located at the carhouse

01-06-2011 50

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

The GLX Yard will provide the yard track storage for Green Line LRV s that have been inspected serviced repaired washed cleaned and prepared for revenue service There will be several dedicated storage tracks Upon commencing revenue operations for the Green Line Extension a total of 80 LRVs will be supported by the GLX Carhousc The overall storage capacity for GLX Yard is 80 cars

The overall size and configuration of the property parcel on which the GLX Carhouse and Yard is located provides significant limitations to the layout of the facilities and to the efficiency of LRV and train movements within the yard areas The site is constrained geographically by terrain features including a street on the northwest side the MBTA commuter rail system mainline right-of-way on the east side the MBTA Green Line right-ofshywayoverhead bridge on the south side and the Broadway Street overhead bridge

These space limitations place a greater emphasis on the careful coordination of train and LRV movements and the development of an efficient yard operating routine

536 Mattapan Repair Shop

The Mattapan Repair Shop which is located in Boston MA is a maintenance shop that performs running repairs and vehicle inspections The facility which can store 10 vehicles in the yard contains a car storage area and two track inspection areas track and truck repair areas and a parts storage facility The Mattapan Repair Shop must also depend on the Everett Subway Repair facility for certain types of heavy repairs

54 Subway F1eet Inspection and Maintenance

The Preventive Maintenance Program consists of regularly scheduled actlvilics that arc necessary to maintain the performance level of the vehicles and their components Examples of typical activities include complete lubrication calibration adjustments and replacement of consumablcs such as air filters brake padsshoes and pantograph carbon strips Additionally many items arc visually inspected and repaired or replaced as needed

Preventive maintenance inspections are mileage-based for the Type 7 Cars - they are inspected at 6500 mile intervals or at 90 days if they havent accumulated 6500 miles Type 8 vehicles are inspected on a 90-day interval The PCC Cars are inspected at 30-day intervals

The HVAC system is inspected ammally Air compressor inspections are also performed on an annual basis There is an on-going coupler modification program in place Other campaigns and modifications are initiated on an as-needed basis

541 Cleaning and Servicing

The car interior is swept every night while more intensive cleaning such as washing the floors or window cleaning is done in accordance with a cleaning contract that MBTA has with an outside vendor When the car arrives at the carhouse yard after revenue service the

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car is sent through the train washer depending on the time of year for its external washing Following the washing and cleaning the train is moved to the yard

Most minor repairs can be made while the train is in the yard If necessary the train can be moved to the shop and spotted for repairs that cannot be done in the yard Once all needed repairs and cleaning is done it is moved to the designated storage track and positioned for its next assignment

542 Unscheduled Maintenance and Repair

In each of the individual carhouses reports of needed maintenance or repair may come from the operators or from the rail repairers during their daily inspections while preparing the fleet for service The need for repairs may be communicated verbally via hand-held radios or by generating a work order For LRVs in revenue service the train operator reports the fault or needed repair via portable or car-borne radio to the OCC The OCC then initiates a response to the train and also sends a work order to the maintenance department for repairs that may be needed

For maintenance or repair needs discovered in the yard depending upon the type of repair needed the vehicle may be repaired in the yard or moved into the shop and onto a service and inspection (SampI) pit or onto the heavy repair track and placed on the hoist Normally one of the two SampI pits will be utilized for unscheduled maintenance while the other is reserved for scheduled maintenance activities

For maintenance or repair needs that occur during revenue service the response is normally addressed in one of two ways The problem may be able to be handled in revenue service by the actions of the train operator who can respond to the problem while at the same time communicating with the OCC to notify them of the problem or by a transportation official Ifmiddot a long delay is expected then a repairer from Green Line Maintenance will be dispatched Otherwise the train will be pushed or pulled from service from the next train on the line

Reports of a vehicle incident problem are normally made via radio by the train operator In turn all response personnel become aware of the situation at the same time and can start formulating a repair or replace strategy MBTA personnel arc trained to follow specific procedures to safely address maintenance issues that occur on in-service trains

Line supervisors and some inspectors have a well-equipped sport utility vehicle (SUV) and move from place to place along the line as their duties require There are 25 inspectors and transportation supervisors on the line at any given time With the extension of the Union Square and Medford Branches three additional inspectors and one supervisor will be assigned to the cast end of the mainline and will be available to assist with incidents

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543 Critical Systems Replacement or OverhaulRebuild Program

In addition to the regular maintenance needs of the fleet the META will complete programmatic replacement of critical systems or mid-life overhauls of all vehicles as necessary Transit industry standards typically call for the evaluation of rail vehicles after they have been in service 10-12 years If the results of the evaluation indicate that beneficial results would be obtained by replacement of critical systems from rehabilitation (overhaul) then such work would need to be initiated as soon as possible Vehicles requiring an overhaul would be out of service for up to 60 days

Other major repairs to vehicles may occur as a result of warranty programs or be necessary as a result of accident damage

544 Emergency Response Capabilities

When an emergency occurs on the mainline the level of response depends on the severity of the incident Emergency response is utilized for accidents or derailments Accidents include collisions with automobiles persons or objects on the track The Green Line Supervisor Inspector and Rail Repairer Team respond to any accident that occurs on the mainline

At the incident the Incident Commander directs the efforts of emergency responders and reports to the OCC Rail repairer and track maintenance personnel are dispatched from their respective areas in all accident and derailment situations The Supervisor also coordinates with META and other agency emergency response personnel for the safe evacuation of the train ifnecessary

The rail repairers job is to evaluate the damage to the train and to coordinate with the Supervisor to get the train moving again once it has been released to move by the Incident Commander If further support is needed additional personnel are dispatched from the yard as necessary to assist in getting the train off the mainline so that service can continue

If the train cannot be moved under its own power another train may be sent to couple up to it and tow it to the yard Should that not be possible a heavy duty hi-rail Brandt truck designed to tow trains may also be utilized If the Brandt truck is utilized designated personnel at the yard load the portable re-railing equipment box onto the bed of the Brandt truck and drive the truck to the accident site If the accident occurs in an area away from a grade crossing or a level area that prevents the truck from driving directly to the scene then the truck would be placed on the track and would operate over the track to the accident site

In emergency situations the priority is to resolve the situation safely and quickly and to minimize the disruption to revenue service

i I middot -

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60 RULES SAFETY SECURITY AND TRAINING

61 Responsibility for Safety and Secnrity

MBTA has very active and visible safety and security programs led by the agencys Chief Executive Officer

MBTAs Policy Statement The MBTA is committed to providing safe secure reliable efficient convenient public transportation services to the region it serves A major consideration in fulfilling this mission is the safety and security of MBTA customers employees contractors vendors and the general public As such the MBTA has established and implemented comprehensive safety and security programs to ensure all MBT A construction projects and transit services are established and delivered within the highest practical level of safety and security

MBTAs Safety and Security Principles

bull Safety and Security are a 247 priority bull Safety and Security are everyones responsibility bull Accidents and injuries are preventable bull Working safely is a condition of employment bull Passenger and worksite security are vital for MBTAs success bull Training is essential for good safety and security performance bull Management is accountable for safety and security

62 System Safety Management Plan

MBTA Safety Department maintains a System Safety Management Plan (SSMP) in accordance with APTA standards and DPU General Orders The SSMP is the means of integrating safety into all MBTA System operations It establishes the mechanisms for identifying and addressing hazards associated with the MBTA System It also provides a means of ensuring that proposed system modifications are implemented with a thorough evaluation of their potential effect on safety The SSMP describes how accountability for safety is integrated throughout the organization

The MBTA Safety Department is responsible for developing administering and implementing a comprehensive SSMP with specific goals and objectives purposes programs and activities to prevent control and resolve unsafe conditions and hazards that may occur during the life cycle of the rail system The Safety Department shall be involved in all systems beginning with the conceptual engineering design and procurement through to the operational stages

The MBTA self-certifies its own rail transit projects subject to the safety oversight of the DPU MBTA however has a safety (and security) certification program for MBTAs Green Line Extension similar to programs used in its previous rail activations Io addition

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MBTAs Safety Department performs Internal Rail System Safety Audits (IRSSA) as required by DPU FTA and APTA to monitor system-wide compliance with the SSMP As required by DPU the IRS SA is conducted annually in accordance with APTA Guidelines In addition the Rail Transit Safety Section of the DPU conducts an on-site external audit of MBTA rail systems every three years

The SSMP is in the process of being updated to include operations on the Green Line Extension The SSMP is reviewed every three years to make updates corrections and modifications Any revisions to sections of the SSMP prior to the three-year cycle will be distributed as an amendment

63 Regulatory Agencies

631 Federal Railroad Administimiddotation (FRA)

The FRA is the regulatory agency with jurisdiction over railroads involved in interstate commerce and operating on the General Railway System of the United States The FRA regulates most aspects of safety in the railroad environment

The FRA nonnally does not regulate transit systems unless those systems operate on the same tracks or in the same corridor with the General Railway System of the United States FRA regulations do not impact Green Line operations

632 Federal Transit Administration (FTA)

The FTA is the regulatory agency with jurisdiction over transit systems in the United States that are not regulated by the FRA and receive federal funding The FTA through 49 CFR Part 659 has required the establishment of State Safety Oversight Authorities (DPU in Massachusetts) to oversee provision of adequate safety and security on rail transit systems The FRA and FTA work closely with state rail oversight and regulatory bodies such as the DPU to provide effective regulatory control of the public transit industry

633 Federal Communications Commission (FCC)

The FCC is the agency having jurisdiction over railroad radio communications and communications systems Its jurisdiction extends to transit systems including the MBTA

634 Architectural Access Board

The Architectural Access Board (AAB) is a regulatory agency within the Massachusetts Office of Public Safety Its legislative mandate states that it shall develop and enforce regulations designed to make public buildings accessible to functional for and safe for usc by persons with disabilities

To carry out the boards mandate the Rules and Regulations which appear in the code of

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Massachusetts Regulations as 521 CMR 100 have been developed and amended These regulations are incorporated in the Massachusetts building code as a specialized code making them enforceable by all local and state building inspectors as well as by the Board itself These regulations are designed to provide full and free use ofbuildings and facilities so that persons with disabilities may have the education employment living and recreational opportunities necessary to be as self-sufficient as possible and to assume full responsibilities as citizens

The Board consists ofnine members the Secretary of Public Safety or her designee the Secretary of Elder Affairs or his designee the Director of the Office on Disability or his designee and six members appointed by the Governor in consultation with the Secretary of Public Safety from lists submitted by the director of the Office on Disability Six of the appointed members are selected after consultation with advocacy groups on behalf of persons with disabilities The governor secretary and director shall exercise their best efforts to ensure at least two members are registered architects The chairperson shall be elected annually by the members

The authority of the AAB is triggered by any construction renovation remodeling or alteration of a public building or facility or a change in the use ofbuilding from private to public

635 Department of Public Utilities (DPU

The DPU has jurisdiction over railroads street railways and transit systems in the Commonwealth of Massachusetts and is the designated SSO agency required by the FTA The FRA and the FTA both have joint enforcement agreements with the DPU which give the DPU authority to enforce applicable Federal regulations on both railroads and transit systems within the Commonwealth of Massachusetts DPUs own regulations are issued in the form of General Orders and cover a wide range of subjects including signal design and maintenance transit car safety standards grade crossings walkways certain operating speed restrictions for transit systems The most recent DPU regulation affecting the META is to limit the speed of the Type 7 and 8 cars to forty ( 40) mph

636 American Disability Act Access Guidelines (ADAAG)

ADA standards govern the construction and alteration of places of public accommodation commercial facilities and state and local government facilities The Department of Justice (DOJ) maintains ADA standards that apply to all ADA facilities except transportation facilities which are subject to similar standards issued by the Department of Transportation (DOT) Federal facilities are covered by standards consistent with those of the ADA issued under a different law the Architectural Barriers Act (ABA)

The Access Board is responsible for developing and maintaining accessibility guidelines for the construction and alteration of facilities covered by the Americans with Disabilities Act (ADA) of 1990 The Board holds a similar responsibility under the Architectural Barriers Act

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(ABA) of 1968 The Boards guidelines provide a minimm baseline for other Federal departments responsible for issuing enforceable standards

The ADA recognizes and protects the civil rights of people with disabilities and is modeled after earlier landmark laws prohibiting disc1imination on the basis of race and gender To ensure that buildings and facilities are accessible to and usable by people with disabilities the ADA establishes accessibility requirements for State and local govermnent facilities under title II and places of public accommodation and commercial facilities under title III The law requires that the Board issue minimm guidelines to assist the DOJ and the DOT in establishing accessibility standards under these titles Those standards must be consistent with the Boards guidelines

64 Industry Organizations and Standards

641 American Public Transportation Association (APTA)

APTA sets standards for Passenger Emergency Response Plans System Safety Program Plans and other safety-related and security-related matters It also has an established peer review program in which periodic safety audits of the operations of member carriers arc conducted by other APTA members assisted by certified safety professionals The MBTA is a member of APT A and many members of the MBTA Subway and Bus Systems are active participants in APTA activities and programs

642 American Railway Engineering and Maintenance-of-Way Association (AREMA)

AREMA through its extensive worldwide membership conducts extensive research and testing of the methods standards and materials used in the construction and maintenance of railways AREMA publishes its standards and recommended best practices for its membership and these are widely used in the railroad industry

643 National Fire Protection Association (NFPA)

NFP A issues flammability and fire safety standards for the materials used in the manufacture and construction of vehicles buildings components products and supplies All MBTA rail systems must comply with the requirements ofNFPA Section 130

65 Operating Rules

Operating and safety rules are contained in the MBTAs Rules for Operators and Other Employees of the Light Rail Lines This book applies to the entire MBTA Light Rail System These rules and instructions authorize or govern the movement of trains authorize govern

or restrict the use of the main track by trains authorize govern or restrict the use of the main track by maintenance personnel authorize work to be done or personnel to be on the operating right-of-way or affect the safe operation ofthe railroad

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66 Standard Operating Procedures

Standard Operating Procedures (SOPs) define the steps to he taken hy operating or other employees who are on the right-of-way under specific circmnstances and in specific situations These SOPs are contained in the MBTAs System Book of Operating Rules and Procedures They provide a checklist of actions to be taken by employees in response to a specific situation named in the title of the SOP The SOPs do not define in detail how to perform the actions but only prescribe what actions shall be taken under certain circumstances Their purpose is to generate consistency and efficiency within the organization

67 Special Orders

Special Orders contain statements that can add delete or modify any operating rules or SOPs They act as mandatory instructions designed to satisfy the requirements beyond the operating

rules and SOPs

68 Training and Qualification

681 Training for Transportation

The Light Rail Training Department is responsible for all training involving mainline yard and train activities on the MBTA Subway System

The Basic Train Operator Training Course is an intensive eight-week course Prior to being selected for the Basic Train Operator Training Course all candidates must pass a preshyemployment test Criminal Offender Record Information (COR) check and physicaldrug test The successful candidates are then invited to attend the Course to become a part-time operator All operators become members of the Amalgamated Transit Union (Local 589)

The Basic Train Operator Training Course is a combination of classroom and hands-on training The successful graduate must re-certify after every two years of service according to current DPU requirements MBTA requires re-certification every two years but has a goal of annually recertifying operators The Re-Certification Class is a one-day eight-hour class

Officials supervisors yardmasters and instructors arc given additional training of one to three weeks In addition all Green Line dispatchers attend an eight week training course

682 Training for Signal Systems

Newly hired signal inspectors are trained on the systems that are currently installed with a focus on preventive maintenance instruction manuals and in the case of new lines consistent with the Project Management Plan A full program of familiarization with all lines is accomplished

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All signal inspectors are hired at the journeyman rate and there is presently no apprenticeship program

In addition to their maintenance training maintenance personnel are trained in rules and operating procedures by the Rail Operations Instruction staff

683 Training for Light Rail Vehicle Maintenance

While Subway Fleet Services personnel receive training as they begin their career at the MBTA specialized courses of instruction arc under development The various instruction departments and Operations management are reviewing the training needs of each of the lines and will set up the appropriate classes Each instruction department maintains training records for each employee sorted by shift These training records clearly showwhich courses an employee has and has not completed The supervisor then looks at his manpower workload and vacations and decides how many people to send to training courses When there is more than one employee with the same training needs work days and shifts then seniority is usually the determining factor in deciding which employee will attend the training first

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70 SERVICE INTERRUPTIONS AND EMERGENCIES

71 Principal Objectives

711 Safety and Security

The first priority in responding to and handling an emergency or a service disruption is for the safety and security of the customers MBTA and contractor employees emergency responders and members of the general public

712 Loss and Damage Mitigation

Once the safety and security of customers employees emergency responders and the general public has been assured the next priority in handling an emergency or a service disruption is to mitigate loss and damage to MBTA equipment property and facilities as well as to third party property that is adjacent to or in any way affected by the situation

713 System Recovery

As soon as the situation permits and once the safety and security of persons and property has been assured actions must be taken to restore system operations to normal If at all possible depending on the circumstances the goal of failure management activities is to maintain service to the highest degree possible during a service interruption This may be achievable through tum-back operations or single-track operations

Many actions such as calling for and the staging of extra equipment personnel materials and the establishment of bus bridges substitute bus service or other measures to provide alternate transportation to patrons can be taken while the cause of the service interruption or emergency is being investigated and handled In major events where the service disruption may be of an extended duration management supervisory and service personnel will work in shifts to provide needed rest and relief while ensuring sufficient coverage for the situation

72 Service Recovery Scenarios

Equipment failures accidents incidents and other events or conditions can adversely affect scheduled rail operations hinder system performance and disrupt operations beyond normally scheduled recovery capabilities

The impact that these situations have on rail operations is influenced by the following factors

bull Nature of the accident incident or failure bull Location on the system bull Train headways and ridership levels at the time andor bull Effectiveness of the service recovery strategy

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This section discusses briefly the most common types of events tbat can interfere with scheduled service and the general effects that each could have on operations and recovery strategies Experience has shown that each situation will have its own characteristics that affect the recovery strategy

721 Collision or Derailment

A collision or derailment of one or more trains may result in death or personal injury to passengers or employees as well as damage to vehicles track signals the overhead catenary system and other property If a derailment occurs on a main track it may well result in tbe obstruction of botb main tracks due either to the derailment itself or due to recovery efforts The accident can be expected to adversely affect train operations for several hours or even one or more days depending on the circmstances The time required for conducting an investigation before vehicles are permitted to be moved and the ability to reach tbe scene with recovery equipment and materials will be very important factors in determining how long the railroad will be out of service Wherever possible tbe priority will be to return one track to service as quickly and safely as possible to get minimum service operating again

722 Fire or Smoke

Fire or smoke that can interrupt operations may or may not be from tbe rail operations A fire or heavy smoke from a fire adjacent to the railroad or fire hoses strung across tbe tracks may delay tbe passage of trains These scenarios may interrupt operations without actually causing casualty on tbe rail system itself

If the fire or smoke occurs at a station or on the right-of-way train operations may be suspended until the situation is brought under control This may result in trains being moved to the nearest passenger stations so that passengers may alight and be moved via alternate means such as a bus bridge operation past the obstructed segment of the railroad

If the fire or smoke is on a light rail vehicle then the evacuation of passengers in the safest and most expeditious manner will be required Doing so may result in the need to curtail all train operations in the -affected area until tbe situation can be resolved Due to the high-floor level-boarding configuration of all cars and trains in the rail system if at all possible during emergency situations alighting between stations should be done with the assistance of rail operations personnel

723 OutsiderTrespasserSuicide

Accidents involving outsiders trespassers or persons who attemptcommit suicide on the right-of-way will normally cause service to be shut down sometimes for several hours depending on the circmstances and the decisions of the responding authorities In such cases it may be difficult to accurately estimate the amount of time that operations may be interrupted In some cases authorities may detain the train and its operator until an investigation is progressed sufficiently to allow their release Authorities may also elect to

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interview passengers that are on the affected train Each of these actions can affect the recovery strategy

724 Death

A death or serious personal injury to a customer an employee or a member of the general public on a train can be expected to result in an extended delay to that train Depending on circumstances and the instructions from emergency response personnel it may be possible to resume restricted speed single-track operations around the affected train while the situation is cleared In any event the situation may result in the train being held for several hours and then being removed from service after the incident

If the death occurs on the right-of-way it is probable that all train operations may be suspended until the situation is cleared or until single-track operations can be safely established

725 Personal InjurySerious Illness

If a serious illness affects a passenger on a train emergency response personnel will be called After they have attended to the person and removed him or her from the train the train is normally released and free to resume service In such cases delays to that particular train may be 10-30 minutes depending on the situation Other trains are also affected by the stopped train but service can normally be continued on the line after the incident has been cleared If possible single-track operations and alternate service will be established as soon as it is safe to do so

In the case of a serious personal injury once the medical emergency has been handled delays may also result due to the need to interview witnesses and conduct an investigation These delays may prevent or delay the resumption of service at the site depending on the circumstances

726 Grade Crossing Accident

An accident at a public crossing at grade can be expected to resl(it in delays to all trains at the site until the emergency has been cleared and the accident investigation has progressed to the point that vehicles and personnel are released by the MBTA Transit Police Additional delays may result from the need to clear damaged vehicles from the scene including the removal of a damaged train

Depending on the severity of the accident a transportation official will conduct the initial investigation for MBTA MBTA Transit Police personnel will conduct an official investigation for liability purposes A unified command between MBTA Transit Police personnel and the agencies with local jurisdiction will be established at all grade crossing accidents and incidents

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7 2 7 Hazardous Materials Release

A hazardous materials release off the right-of-way but close enough to pose a hazard may result in the suspension of train and bus service (and all or most all other movements) through a particular area until the sitnation is brought under control and clearance has been received to proceed through the affected area In such cases getting accurate or best estimate information from emergency responders will be a critical factor in determining the most effective recovery scenario

If the hazardous materials release occurs on the right of way there may be an extended period of time in which train operations (and other activities) are not possible at andor near the scene In addition once the sitnation is brought under control additional time may be required for site remediation which also has the possibility to negatively affect train operations

728 Property Damage or Serious Vandalism

Property damage that affects rail operations can include such things as an accident or vandalism to operating systems vehicles equipment stations bridges or other apparatns that affect the safety or efficiency of rail operations In such cases the experience of responding supervisory personnel and the resources that engineers provide will be used to clear the situation and restore operations

729 Wind Heavy Rains Flood

Strong winds heavy rains and floods will require operations to proceed with extreme caution In the case of suspected system impact or an apparent problem service is suspended as appropriate allowed to resume only after inspections have been made by personnel who are qualified and properly equipped to determine that the railroad is safe for operation Particular attention is given to below grade wayside systems locations track conditions OCS and to trees or other objects that may pose a threat to the OCS A water main break can have many of the same effects as a storm and may similarly affect train operations

Special attention will be given to inspecting track bridges culverts and other drainage structures and the approaches to them as well as sub-grade conditions to be sure that the railroad is safe to usc Train operators will be required to proceed under restricted speed rules at locations that are known to be prone to flooding or to the likelihood of debris covering the track during storms All of these precautions take time and can delay scheduled train service

7210 Damaged or Obstructed Track or Structure

With the exception of temporarily obstructed track which sometimes can be cleared fairly quickly allowing service to resume or damageddefective track which can quickly be repaired by one or two persons using small tools incidents involving damaged track andor

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structures are likely to be events with longer term service disruptions Even if temporary service can be restored there may be speed restrictions andor single-track operations that continue to affect train operations long after the original event so that repair or reconstruction activities can continue

7211 Traction Power System Failure

A failure of the Traction Power System is an event that cuts the electric traction power to the trains It may be the result of the failure of an electrical component in the system a power surge physical damage to the OCS loss of a substation or of the utility power source feeding the substation The failure could involve just one segment of main track both main tracks the yard or segments of the line served by one or more substations If a failure occurs during a revenue service period there will likely be an immediate need to reach passengers in trains stopped between stations so that they may be transferred to a place of safety and alternate transportation

7212 Vehicle Mechanfcal Failure

Vehicle mechanical failures can fall into one of three categories

bull The failure does not affect the vehicles ability to move safely and the vehicle can be repaired or removed from service at the next available point

bull The failure does affect the vehicles ability to move safely and the vehicle can be pushed or pulled to a place where it can be removed from the main track

bull The failure prevents any movement of the vehicle and repairrecovery vehicles and equipment must be sent to the scene to repair the vehicle and make it safe for movement or clear it from the railroad

Personnel and equipment from the Light Rail Maintenance Department will assist in the repair andor recovery effort or will provide trouble-shooting information to the train operator andor supervisor where appropriate

7213 SignalControl System Failure

A signal system failure can be due to the failure of a component in the system or several other causes including the loss of the electrical utility power source that feeds the signal system This can result in the loss of the ability to operate track switches at terminals and crossovers and can result in signals displaying STOP indications or no indications at all

A signal system failure requires all trains to stop prior to the location of the incident OCC will provide the train operator with instructionauthorization to proceed as necessary In almost all instances Manual Block Operations are required to be established to ensure safe operations through the incident area until the system failure has been corrected

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7214 SCAD A System Failure

The SCAD A system provides control capability and receives indications from the field about the condition of certain critical but non-vital operating systems including track occupancy track switches TPSSs alarm systems etc When the SCADA system is not functioning remote control of equipment may not be possible alarms and other indications from the field may be unavailable to the OCC Green Line dispatcher or they may provide inaccurate information SCAD A Workstations at yards will not operate the mainline system in the event of a SCAD A system failure

For the Green Line switches are placed on hand throw operation when failure of the A VI system occurs If train operations are not normal then qualified personnel must be dispatched to each interlocking to operate it manually in accordance with the operating rules contingency plans and the SOPs

Once the qualified individuals have arrived at the interlocking they will contact the dispatcher at the OCC for instructions As directed by the dispatcher the employee then operates the interlocking by requesting the routings and signals that will be required to restore train operations according to the plan developed by the OCC The dispatcher will establish the priority for the movement of trains at each of the interlockings

7215 Civil Disorder

Civil disorder can occur in a variety of forms including protests large public gatherings illegal strikes and other activities Such situations usually result in a police response with a determination being made by the civil authorities whether or not train operations will be permitted to continue through the affected area and if suspended when they may be resumed Close coordination between law enforcement personnel and civil authorities and the regional OCC is critical to a successful recovery effort

7216 TerroristBomb Threat

Information concerning a terrorist or bomb threat can be received either directly by the MBTA or indirectly through civil authorities In such cases certain aspects of service may be suspended pending inspections and a resolution of the situation Close coordination between MBTA Transit Police local law enforcement persmmel civil authorities and the OCC is critical to a successful recovery effort

7217 Other Recovery Scenarios

The other sccnmios most likely to affect operations are the need to conduct single-track operations over a portion of the line during periods of scheduled service Single-track operations may be necessary for scheduled track maintenance when middotone main track is removed from service for renewal or repair

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During single-track operations trains will use the one remaining main track between two interlockings for movements in both directions This will require extended travel times for trains using the single-track as well as delays to trains in both directions waiting to use the single-track

Single-track scenarios require that arrangements be made to notify passengers including the elderly and those with disabilities if they must use a different platform to board the train

Of particular concern are those single-track scenarios that include an interlocking within the working limits and that require an extremely long section of single-track actually covering two linear track segments instead of one-track segment These situations are to be avoided if at all possible during scheduled operations because of the serious delays to passengers that result

73 Role of the Operations Control Center (OCC)

731 Description and Location of the OCC

The figure below presents the Operations Control Center Department Organization Chart

Director of Operations

Control Ce-nter

I Deputy Director

ofOCCamp Training

Deputy Division Division Chiefshy

Chief- Plan ~nd Servke

Training

The OCC is located in the MBTA Central Operations Facility at 45 High Street in Boston The OCC is the central facility in which most of the signal and commnnications systems for each of the MBTA Subway lines are located Light Rail dispatchers direct and monitor Green Line train movements operate communications systems and maintain contact with the line personnel and supervisors of the MBTA Subway System and each of its lines

bull MBT A Red Line - Heavy Rail bull MBTA Orange Line- Heavy Rail bull MBTA Blue Line- Heavy Rail

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bull MBTA Green Line- Light Rail

The Operation Control Center has a representative from the Transit Police Department houses the power dispatchers and the maintenance control clerk in the public address booth For additional information about the OCC please see Section238 above

In the event that the OCC is rendered inoperable or uninhabitable for any reason the MBTA Subway System has established a contingency plan for movement of personnel to alternate locations where control of rail operations can be re-established Those facilities arc equipped with HV AC systems suitable facilities supplies and amenities furnitnre communications system connections site security and other equipment forms and operating supplies that would be necessary to sustain control of operations for an extended period of time Due to the sensitivity of this information further details concerning this facility have been omitted from this document

732 Coordination and Control of the Subway System

The OCC serves as the central point for coordination and control of the MBT A Subway System Working in conjunction with management and supervisors in the field supervisors and controllers at the OCC maintain control of the Subway System and its resources The Green Line dispatcher at OCC is the person in the MBT A Light Rail System who oversees the movement ofvehicles during normal and emergency operations

Yardmasters or Green Line officials oversee yard operations within the limits of their local yard They do not have authority to authorize movements to or on the main tracks of the railroad

733 Immediate Notifications

The OCC notifies supervisors and managers in the event of an accident incident service disruption or anything that may affect the safe secure or efficient operation of the Subway System There is supervisory personnel on-duty 24 hours a day every day Management personnel are either on-duty or on-call (rotating assignments) 24 hours a day every day MBTA uses the NotifY-At-Once paging system for group notifications

The OCC also has the responsibility to call for the services of emergency response agencies when an accident or incident has occurred And as mentioned above the OCC has a Transit Police representative to allow for incident coordination

The OCC submits immediate notification reports to several Federal and State regulatory bodies as required under the agencies regulations for certain types of safety or securityshyrelated occurrences such as death serious personal injury collision andor derailment fire hazardous materials release or spill grade crossing accidents notable law enforcement incidents etc

01-06-201 I 67

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

734 Communications Center

The OCC serves as tlte communications center for the MBTA Subway System Most of the communications systems on tlte individual rail lines including the META Green Line tenninate at the OCC where their activities and indications are monitored and recorded

735 Recovery Strategy Formulation and Implementation

Timely and accurate communications arc critical to emergency response and the formulation and implementation of effective recovery strategies

Experience has shown that tlte first reports of accidents and incidents are often inaccurate For this reason when an accident or incident is first reported and after emergency measures have been taken to protect life and property and emergency response agencies have been notified (if appropriate) priority must be given to getting experienced management and supervisory personnel to the scene

Once on-scene their mission is to immediately assess the situation and transmit all pertinent information to the OCC They must also establish communications with tlte emergency response agencies on the scene and report to the Incident Command Post if one has been established Together with the emergency responders they must share information help with an assessment of tltc situation formulate an initial response strategy on tlte scene and then arrange for the necessary resources as dictated by the situation The incident commander on the scene will then relay this information to the OCC This information combined witlt other information relayed from others involved is then used to jointly formulate and implement a rail service recovery strategy

After the initial reports have been made to the OCC and implementation of the recovery strategy is underway it is important to provide frequent updates to the ace including estimates of when certain critical work will be completed when resources will be in place as well as oilier information that the OCC needs to efficiently coordinate the situation

The OCC has the responsibility to update the management and supervision on tlte scene with the status of progress that has been made obtaining personnel equipment materials contractors substitute bus service and other resources that may be required to restore rail service (or substitute bus service) on the line

It is also essential that individual departrucnt heads managers supervisors and other personnel who are responding witlt personnel and equipment keep the ace updated with tlteir progress and provide an estimated time of arrival at the scene or at the place to which they were requested to respond All responding MBTA personnel will respond to the MBT A Incident Commander This is typically a transit official that has been trained in emergency management Heshe will coordinate and delegate all efforts for investigations support and recovery

01-06-2011 68

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

Recovery strategies must include both the critical first actions that must be taken immediately as well as longer-term actions that must be taken to properly respond to the later stages of the situation An important part of the process is getting accurate and timely information to those who will disseminate the information to the public As practicable status or progress reports will be made by the Green Line dispatchers or supervisors via the P A and VMS systems directly to passengers on trains and at station platforms ifpossible

Other information will be communicated through the METAs official public information contact for dissemination to the news media and the public Information must also be passed to those managers supervisors and operators in the field who are coordinating the train service andor the alternate means of transportation so that the plan being implemented matches what the public has been advised to expect and prepare for

Accurate and timely information frequently updated is important to everyone connected with a service disruption

7 36 AccidentIncident Investigation Requirements

Certain types of accidents and incidents as well as accidents meeting certain thresholds for death injury equipment and property damage are subject to investigation by Federal andor state agencies In some cases immediate notification of the agency is required All other accidents are subject to an investigation by local emergency response agencies as well as by MBTA Subway management supervisory and safety personnel

Some agencies such as the National Transportation Safety Board (NTSB) require that under certain defined conditions the accident site and equipment involved must be left undisturbed until representatives from the agency can arrive to begin their investigation or until the agency releases the site for recovery andor restoration activities The time required to conduct the on-site investigation can under some circumstances exceed the amount of time required to clear the site and restore operations

In some cases PTA-mandated post-accident drug and alcohol testing of employees are required and must be conducted under prescribed conditions within a specific amount of time after the accidentincident

Each of the above requirements calls for additional time and can affect the length of time that will be needed to restore train operations to normal schedules at a site These requirements must be carefully evaluated and considered when planning and coordinating repair work and also when estimates of the time that normal service will be restored arc being prepared and disseminated

7 3 7 Coordination of Resources

The supervisors and dispatchers at the OCC are responsible for working with other department managers and supervisors to ensure the proper coordination of the repair effort and the most effective use of the MBTAs resources following a service interruption

01-06-2011 69

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

738 Regulatory Reporting Requirements

In addition to the immediate notification requirements described in Section 736 above written reports of accidents and incidents that meet specific thresholds arc required These reports are prepared and submitted by the MBTA Safety Department to the DPU within the prescribed period after the date of the accident or incident

739 Lessons LearnedContinuous Improvement

When experience handling emergencies and service interruptions identifies improvements that could be made in the SOPs or other official documents for use during future incidents the proposed changes arc submitted to the Instruction Department for evaluation in accordance with the procedures contained in the SSPP f-_-_

1-_-

i-- i ~

I 1

I

01-06-2011 70

MBTA Green Line Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

80 MBTA GREEN LINE STAFFING PLAN

This section desc1ibes the full-time equivalent staffing levels needed to operate and maintain the MBT A Green Line at the present time as well as those levels of additional personnel that are estimated to be required when Green Line Extension begins revenue service in Fiscal Year 2015 Table M is limited to Green Line Operations and direct support for Green Line Operations

Table M- MBTA Green Line Staffing Levels by Department and Position

71 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

01-06-2011 72

-bull

-i-l

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

- i

01-06-2011 73

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

01-06-2011 74

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

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Director of Power amp Transit Facilities 25 Supt Admin amp Finance ~25

Executive Assistant ~25

Technical Librarian ~25

Energy Conservation Monitor ~25

Utility Analyst ~25

Supervisor -middot- Station Support System ~25 I Manager - Station Support System ~25

Engineer ~25

System Repairer ~75

Maintenance Clerk ~25

Clerk IV ~25

Division Clerk ~25

Roofer Foreperson ~25

Sheet Metal F oreperson ~25

Mason Foreperson ~25

Carpenter Foreperson I Gen -RTL Road Foreperson ~25

Painter Foreperson 25 Laborer F oreperson 15 Sub Sheet Metal Foreperson ~5

Sub Painter Foreperson ~75

Carpenter 2 CementFinisher ~75

Building Laborer 4~25

Mason ~5

Sheet Metal Worker 2 Painter 25 Roofer ~75

Sr Director Infrastructure amp Engineering ~25

Building Division Engineer ~25

Supt Building amp Station Maintenance ~25

Administrative Assistant ~25

Supt Elcc amp Mech Maintenance ~25

Supervisor- Building amp Station Maintenance I Mgr Environmental Services ~25

Machinist F oreperson ~25

Asst Machinist Foreperson ~75

Plumber Foreperson ~25

Pipefitter Foreperson ~25

Sub Pipefitter Foreperson ~25

Asbestos Worker 5 Pipefitter 3~5 1 Engineer ~75

Machinist 3~5 l Asst Supervisor of Mechanical Maintenance ~25

Enviromnental Coordinator ~25

Plumber 2 I

0106-2011 75

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

~ D t p 1 _ G(~en me Eis~al Added fq~-Gree~ Lin~ ~x~~~Slon~1 1 ep~r men OSI wn - 2011-- - E l 016 middotshy _ ~ -~ Lear ~-~ 1sca Tear ~ _ ~

- Ifthere is no number in the Added for Green Line Extension Fiscal Year 2016 COlumn assume no increase

01-06-2011 76

bull

0

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 90- STAFF SUPPORT FUNCTIONS

90 STAFF SUPPORT FUNCTIONS

As it does for other MBTA modes of service METAs general staff will provide staff functions in support of the MBT A Green Line operations and maintenance departments

91 Administrative amp Technical Support

Some of the administrative functions provided agency-wide by MBTA staff to support the MBTA Light Rail System include

bull Automated Fare Collection bull Construction Management and Safety

bull Contract Administration bull Diversity and Economic Opportunity bull Finance and Accmmting

Human Resources

bull Information Technology Systems

bull Legal

bull Marketing bull Payroll and Benefits

bull Program Management bull Purchasing

bull Risk Management bull Third Party Administration

Each of these support categories will not require additional personnel to support the Green Line Extension

92 Contracted Technical Support

Iu addition to the administrative and technical services provided by its own staff MBTA also contracts with consulting engineering firms and other specialized service providers for various activities including

bull Construction Management bull Project Plarming and Engineering bull Project Management Assistance bull Systems Design bull Vehicle Design bull Other functions beyond the staff or technical capabilities of the agency

77 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 100- LIGHT RAIL SCHEMA TICS

100 LIGHT RAIL SCHEMATICS

Schematic I shows the route tracks stations and interockings for Existing Green Line operations

Schematic 2 shows the existing layout for the Mattapan High Speed Line

Schematic 3 focuses on the Green Line Extension

Schematic 4 focuses on the Sectionalization ofPower on the Light Rail System

01-06-2011 78

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Page 3: MBTA Light Rail Transit System

MBTA Light Rail Transit System

OPERATIONS AND MAINTENANCE PLAN

Table of Contents

10 INTRODUCTION 11 Purpose of the Operating and Maintenance Plan 1

20 SYSTEM DESCRIPTION AND CHARACTERISTICS 2 21 MBTA Light Rail Overview 2 22 MBTA Green Line Extension Project Description 5 23 MBTA Light Rail Facilities and Systems 6

231 Stations and System Accessibility 6 232 Revenue Vehicle Fleet 9 23 3 Vehicle Fleet Maintenance and Train Storage Facilities 10 234 Main Line Track Segments 11 235 Traction Power System 12 236 Operations Control Center (OCC) 13 237 Train Control and Signal Systems 16 238 Communications System 16 23 9 Fare Collection System 17 2310 SafetyProgram l9 2311 Security 20 2312 Connections with the MBTA Bus Network 21

30 OPERATIONS 22 31 Management and Supervision 22 32 MBTA Light Rail Boarding Projections 22

321 Existing Light Rail Ridership 22 322 Green Line Extension Boarding Projections 26

33 Passenger Capacity 26 34 Train Service Guidelines 26 35 Train Consist Requirements 27 36 Travel Times 28

361 Travel Times between Stations 28 362 Accommodating Persons With Mobility Needs 32

37 Train Operations 32 371 Green Line Branches and Central Subway 32 372 Green Line Extension 33 373 Start-up Operations- Green Line Extension 33 374 Revenue Service Initiation-GreenLine Extension 33

38 Total Revenue Fleet Requirements FY 2011-2015 36 39 Operations Control Center 37 310 Train Operators 37

3101 Reporting Station 37 3102 Relief Points and Fallback Operators 37

01-06-2011 111

3103 Duty Assignments 37 40 ENGINEERING AND MAINTENANCE 39

41 Management and Supervision 39 42 Track 41 43 Communications 42 44 Signals 44 45 Traction Power 44

451 Traction Power Substations 45 452 Overhead Catenary System (OCS) 45

46 Building and Structures 46 47 Engineering and Maintenance Projects Systems Engineering 47

50 SUBWAY FLEET AND SUBWAY FLEET SERVICES 48 51 Management aiJd Supervision 48 52 Description ofMBTA Green Line Light Rail Fleet 48

521 Fleet Interchangeability 49 522 Heavy Rail and Light Rail Operations Fleet Management Plan 49 523 Train Control 49

53 Description ofLight Rail Fleet Services Facilities 49 531 Everett Subway Repair Facility 49 532 Riverside Carhouse 50 533 Reservoir Carhouse 50 534 Lake Street Carhouse 50 535 Green Line Extension (GLX) Carhouse 50 536 Mattapan Repair Shop 51

54 Subway Fleet Inspection and Maintenance 51 541 Cleaning and Servicing 51 542 Unscheduled Maintenance and Repair 52 543 Critical Systems Replacement or OverhaulRebuild Program 53 544 Emergency Response Capabilities 53

60 RULES SAFETY SECURITY AND TRAINING 54 61 Responsibility for Safety and Security 54 62 System Safety Management Plan 54 63 Regulatory Agencies 55

631 Federal Railroad Administration (FRA) 55 632 Federal Transit Administration (FTA) 55 633 Federal Communications Commission (FCC) 55 634 Architectural Access Board 55 635 Department of Public Utilities (DPU) 56 636 American Disability Act Access Guidelines (ADAAG) 56

64 Industry Organizations and Standards 57 641 American Public Transportation Association (APTA) 57 642 American Railway Engineering and Maintenance-of-Way Association (AREMA) 57 643 National Fire Protection Association (NFPA) 57

65 Operating Rules 57 66 Standard Operating Procedures 58

01-06-2011 IV

67 Special Orders 58 68 Training and Qualification 58

681 Training for Transportation 58 682 Training for Signal Systems 58 683 Training for Light Rail Vehicle Maintenance 59

70 SERVICE INTERRUPTIONS AND EMERGENCIES 60 71 Principal Objectives 60

711 Safety and Security 60 712 Loss and Damage Mitigation 60 713 System Recovery 60

72 Service Recovery Scenarios 60 721 Collision or Deraihnent 61 722 Fire or Smoke 61 723 OutsiderTrespasserSuicide 61 724 Death 62 725 Personal InjurySerious Illness 62 726 Grade Crossing Accident 62 72 7 Hazardous Materials Release 63 728 Property Damage or Serious Vandalism 63 729 Wind Heavy Rains Flood 63 7210 Damaged or Obstructed Track or Structure 63 7211 Traction Power System Failure 64 7212 Vehicle Mechanical Failure 64 7213 SignalControl System Failure 64 7214 SCAD A System Failure 65 7215 Civil Disorder 65 7216 TerroristBomb Threat 65 7217 Other Recovery Scenarios 65

73 Role of the Operations Control Center (OCC) 66 731 Description and Location of the OCC 66 732 Coordination and Control ofthe Subway System 67 733 Immediate Notifications 67 734 Communications Center 68 735 Recovery Strategy Formulation and Implementationmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot 68 736 AccidentIncident Investigation Requirements 69 737 Coordination of Resources 69 738 Regulatory Reporting Requirements 70 739 Lessons LearnedContinuous Improvement 70

80 MBTA GREEN LINE STAFFING PLAN 71 90 STAFF SUPPORT FUNCTIONS 77

91 Administrative amp Technical Support 77 92 Contracted Technical Support 77

100 LIGHT RAIL SCHEMATICS 78

01-06-2011 v

Section 20

Table A

Table B

Table C

TableD

Table E

Table F

Table G

Section 30

TableH

Table I

Table J

TableK

Section 40

middotTable L

Section 80

TableM

List of Tables

MBTA Light Rail Fleet Assignment

MBTA Light Rail System Headways

MBTA Light Rail System Weekday Span of Service

MBT A Light Rail Stations

MBTA Light Rail Fleet Characteristics

MBTA Light Rail Interlocking Locations

MBTA Light Rail Fare Equipment

FY2009 Average Boardings by Station- Existing Light Rail Transit System

2030 Average Weekday Boarding Projections- Green Line Extension

Estimated Travel Times Between Stations

Total Fleet Requirements FY 2011-2015

Traction Power Substations

MBTA Light Rail Staffing Levels by Department and Position

01-06-2011 VI

I

i

AC

ADA

APTA

AREMA

AVI

CCTV

CFR

CTC

CTS

DPU

E-TEL

FCC

FRA

FTA

GCWS

GRS

HSL

HVAC

IGBT

IRS SA

LCP

LED

LRV

MBTA

MLP

MMBF

MOU

NFPA

01-06-2011

List of Acronyms

Alternating Current

Americans with Disabilities Act of 1990

American Public Transportation Association

American Railway Engineering and Maintenance-of-Way Association

Automatic Vehicle Identification

Closed Circuit Television

Code of Federal Regulations

Centralized Traffic Control

Cable Transmission System

Department of Public Utilities

Emergency Telephone

Federal Communications Commission

Federal Railroad Administration

Federal Transit Administration

Grade Crossing Warning System

General Railway Signal

High Speed Line

Heating Ventilation and Air Conditioning

Integrated Gate Bi-polar Transistor

Internal Rail System Safety Audits

Local Control Panel

Light Emitting Diode

Light Rail Vehicle

Massachusetts Bay Transportation Authority

Maximum Load Point

Mean Miles Between Failures

Memorandum of Understanding

National Fire Protection Association

Vll

NTSB

occ ocs OSHA

PA

PAl

PCC

PMIPMP

POP

PRO

PTU

RFS

ROD

ROCC

RTOS

SAV

SCAD A

SOP

SSPP

TAP

TCampC

TDD

TPSS

TSB

TVM

TWC

UPS

VMS

vss

National Transportation Safety Board

Operations Control Center

Overhead Catenary System

Occupational Safety and Health Administration

Public Address

Passenger Assistance Intercom

Presidents Conference Committee

Preventive Maintenance Inspection I Program

Proof-of-Payment )J

Pre-Revenue Operations

Portable Test Unit

Rail Fleet Services

Revenue Operations Date ii

Rail Operations Control Center

Rail Transportation Operations Supervisor

Stand Alone Ticket Validator

Supervisory Control and Data Acquisition System

Standard Operating Procedure

System Safety Program Plan

Transit Access Pass

Train Control and Communications

Telecommunications Device for the Deaf

Traction Power Substation

Transit Services Bureau

TicketVcnding Machine I lr

Train-to-Wayside Communications System

Uninterruptible Power Supply

Variable Message Sign

Video Security System

01-06-2011 V111

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 10- INTRODUCTION

10 INTRODUCTION

11 Purpose of the Operating and Maintenance Plan

The Operations and Maintenance (0 amp M) Plan describes the Massachusetts Bay Transportation Authority (MBTA) Light Rail Transit (LRT) system The plan addresses all four MBTA Green Line service lines (the B C D and E branches) and the Mattapan High Speed Line It includes the proposed Green Line Extension and the two lines (D and E) that would operate along the Extensions two new service branches The Plan establishes the framework for the Extensions operation and maintenance

The 0 amp M Plan is a living document It is updated periodically as conditions change This edition of the Plan incorporates the Green Line Extension which proposes to extend the revenue operation from a relocated Lechmere Station along two service branches A 34-mile Medford Branch would extend to College Avenue in Medford along the MBTA Lowell Line commuter rail right-ot~way and a 09-mile Union Square Branch would extend to Union Square in Somerville along the MBTA Fitchburg Line commuter rail right-of-way The existing D branch would operate from Riverside to Medford while the existing E branch would operate from Heath Street to Union Square Revenue operations on the Green Line Extension are expected to begin during the 4th quarter of 2015

12 MBTA Green Line Extension Service Objectives

The principal service objectives of the MBTA Green Line Extension arc to

bull Provide safe convenient and accessible service to the communities between the relocated Lechmere Station and College Avenue and to Union Square

bull Improve transit reliability in the corridors between downtown Boston Medford and Union Square

bull Interface with the MBTA Subway and Bus System MBTA Commuter Rail and Amtrak Intercity Rail as well as other modes of surface transportation

bull Support transit-oriented development in and aronnd stations

bull Improve air quality within the region serviced

bull Provide a high capacity affordable transportation alternative

MBT A Light Rail Operations primary mission is a commitment to operate and maintain a safe clean and efficient transit system with professionalism courtesy and integrity throughout the Metropolitan Boston region

01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

20 SYSTEM DESCRIPTION AND CHARACTERISTICS

21 MBTA Light Rail Overview

The proposed extension to Union Square in Somerville and to College Avenue in Medford will be the fust expansion of Green Line Service since July 4 1959 when the Riverside Line (D branch) began revenue operations The Park Street Loop which funneled numerous surface car lines into the Public Garden and Tremont Street portals opened in 1897 A year later the North Station portal opened and funneled car lines into the loop at Scollay Square (now called Government Center) During the early 1900s with the constmction of an elevated structure to temporarily reroute Washington Street El trains as the Downtown Subway hmnel was being constmcted a connection ramp from the North Station portal was built to the elevated structure After completion of the ramp the Lechmere Viaduct was constructed and opened in 1912 reducing congestion by streetcar lines from eastern Cambridge and Somerville in and around the North Station portal

Relieving congestion at portals became a dominant theme for Green Line enhancements over the ensuing decades The 1914 extension of the tunnel westward to the old Kenmore Square portal removed a great many cars from the Public Garden portal The 1932 development of the separate St Marys and Blandford portals eliminated the Kenmore Square portal and merged the Commonwealth A venue and Beacon Street cars at an underground junction The 1941 Copley Junction project the short Huntington Avenue subway segment and the Northeastern University portal eliminated the Public Garden portal and heavy streetcar traffic from the streets of Back Bay

The Green Line surface portions all represent streetcar lines dating from the 19th Century At one time streetcar lines originating from other parts of the Metropolitan Area were funneled into the Central Subway Three of the remaining routes are almost entirely in the reserved medians on Commonwealth Avenue Beacon Street and Huntington Avenue Only the outermost segment of the Huntington Avenue Line (E branch) operates as a traditional streetcar line where Green Line vehicles operate in mixed traffic with automobiles buses and trucks

The 1959 Riverside Line saved a commuter rail line threatened with abandonment and replaced streetcar lines through lightly populated areas with a Light Rail Line This project also led to the construction of the new Fenway Portal and elimination of the Tremont Portal

Most recently the MBTA completed the reconstruction of North Station which eliminated a portion of the Lechmere Viaduct as the Green Line station was moved from an elevated structure to an underground station platform still serving the TD Garden and other service cmmections at North Station

Similar to the Green Line Extension other Green Line grade separated segments (Central Subway Lechmere Viaduct and the Riverside Line through BrooklineNewton) have been developed as capital projects over the past 100 years since the opening of the initial subway segment

01-06-2011 2

I

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The Mattapan High Speed Line while on a dedicated right-of-way provides a streetcar service from Mattapan Station to Ashmont Station which is a Red Line station located at the end of the Dorchester Branch

Table A presents the Light Rail active vehicle assignment by model and initial year of revenue serv1ce

Table A- MBTA Light Rail Fleet Assignment

Eight Rail Vehicl~ Types

Date

Presidents Conference Committee

Kinki-Sharyo

1986shy1988

Kinki-Sharyo

1997

AnsaldoBreda

1998 - 2007

Out forBid

Projected Delivery

2015

Total

February 2010 10 94 20 95 - 219

Green Line Extension Pre-Revenue Operations 2015

10 91 19 95 24 243

Tables B and C present the existing MBTA Subway System headways and spans of service Specific information for the MBTA Green Line Extension is contained in Section 3 The hours of operation for each service period are shown in Section 372

of

01-06-2011 3

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Table B- MBTA Subway System Headways

- -shyLine -

-shy- -

- --- -

Weekday -PeakS

-shy

- 7 Weekday Miii-Day

Weekday Evening

We~kday Late Night-

GreenLincB 56 8 10 11

Green Line C 67 10 1314 14

Green LineD 566 1011 13 13

Green Line E 5 78 1314 1314

MBTA Red Line Braintree Branch 89 13 12 12

MBTA Red Line Ashmont Branch 89 13 12 12

MBTA Mattapan High Speed Line 5 78 12 12

MBTA Orange Line 5 8 10 10

MBTA Blue Line 45 89 10 13

Line Saturday AM Peak

Sattfttlay PM Peak shy

St~~day - Evening

- shy- Satu~d~y Late Night

Green Line B 7 6 7 11

Green Line C 10 8 8 10

Green LineD 10 8 10 10

Green Line E 10 7 10 10

MBTA Red Line Braintree Branch 14 14 14 14

MBTA Red Line Ashmont Branch 14 14 14 14

MBTA Mattapan High Speed Line 78 78 I 011 1011

MBTA Orange Line 10 8 10 10

MBTABucLine 89 89 89 1213

Line Suday~M Peak

Sunday-shyPMqeak

-- Suntl~~ shy-Eveningshy- Sunday-_

Eate Niglit

Green Line B 10 89 10 10

Green Line C 10 910 10 10

Green LineD 10 10 10 10

Green Line E 10 10 10 10

MBTA Red Line Braintree Branch 1516 1516 1516 1516

MBTA Red Line Ashmont Branch 1516 1516 1516 1516

MBTA Mattapan High Speed Line 1011 1011 1011 1011

MBTA Orange Line 1213 10 10 10

MBTA Blue Line 1213 89 89 12113

01-06-2011 4

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Note Headways above are shown in minutes

Table C- MBTA Subway System Weekday Span of Service

_Li_te Terminal ~

First Last Terminal First Last

Green Line B Boston College

Cleveland Circle

Riverside

501AM

501AM

210AM Government Center

539AM 252AM

Green Line C 210AM North Station

555AM 246AM

Green LineD 456AM

501AM

205AM

230AM

Government Center

534AM 247AM

245AM

218AM

Green Line E

MBTARedLine Braintree Branch

Lechmere Heath Street

Braintree

530AM

515AMAlewife 524AM 215AM

MBTA Red Line Ashmont Branch

Alewife 516AM 222AM Ashmont 516AM 230AM

MBTA Mattapan High Speed Line

Ashmont 517AM 105AM Mattapan 505AM 253AM

MBTA Orange Line

Oak Grove 516AM 226AM Forest Hills 516AM 222AM

MBTA Blue Line Wonderland 513AM 226AM Bowdoin or Government Center

530AM 249AM

All trackage in the MBTA Light Rail System including the MBTA Green Line is installed to US standard gauge specifications - four feet eight and one half inches

The MBTA Subway System continues to experience annual ridership growth Weekday hoardings are projected to increase an average of 09 percent on the Green Line and 19 percent on the Red Orange and Blue Lines (per year averages)

22 MBTA Green Line Extension Project Description

The Proposed Action is envisioned to provide service to College Avenue and to Union Square using a two-branch operation both in existing commuter rail rights-of-way The 34shymile Medford Branch would operate from a relocated Lechmere Station to College Avenue in Medford along the MBTA Lowell Line commuter rail right-of-way This branch would begin at a relocated Lcchmere Station and head northwest meeting the MBTA Lowell Line just south of Washington Street in Somerville From Washington Street the alignment would run parallel to the MBTA Lowell Line terminating its route at College Avenue in Medford The 09-mile Union Square Branch would operate along the MBTA Fitchburg Line commuter rail right-of-way Jiom a relocated Lechmere Station into a terminus at Union Square in Somerville

01-06-2011 5

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The primary infrastructure improvements associated with the Proposed Action would include relocation of existing commuter rail lines construction of approximately four miles of new light rail track and systems four multi-span viaducts seven new stations and a vehicle maintenance and storage facility as well as reconstruction of 11 bridge structures to support the extended service

Estimated travel time between College Avenue Station and Lechmere Station for the proposed Green Line Medford Branch is 95 minutes Green Line service beyond Lechmere Station for the Medford Branch would operate on headways equal to that of the existing Green Line D branch service five minutes in the morning and evening peak periods and ten to thirteen minutes during off-peak periods

Estimated travel time between Union Square and Lechmerc Station for the proposed Green Line Union Square Branch is 45 minutes Green Line service beyond Lcchmere Station for the Union Square Branch would operate on headways equal to that of the existing Green Line E branch service five to six minutes in the peak periods and between seven and fourteen minutes during off-peak periods

Fares for the Green Line Medford Branch and Union Square Branch would be $170 for oneshyway adult trips based on current MBTA subway fares

23 MBTA Light Rail Facilities and Systems

231 Stations and System Accessibility

TableD presents a complete list ofMBTA Light Rail stations including existing stations and those that will be constructed as a part of the Green Line Extension (in italics) beginning at Lechmere Station going east to Union Square Station in Somerville and College Avenue Station in Medford and west to the terminus stations at Heath Street in Boston Boston College Station in Brighton Cleveland Circle Station in Brighton and Riverside Station in Newton The table also includes the stations associated with the Mattapan High Speed Line which is not part of the Green Line System

01-06-2011 6

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

TableD- MBTA Light Rail Stations

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Service Branch

Station Station T e

~

~

Bus Route Connectionsshy

~

-

Platform

~ -~- -

-

Accessibleshy

~

Elevator

~

--

~- -Escalator

~

- --parking

D Fenway G 47 CT2 Side Yes No No No D Longwood G Side No No No No D Brookline Village G 606566 Side Yes No No No D Brookline Hills G 60 Side Yes No No No D Beaconsfield G Side No No No No D Reservoir BG 5186 Side Yes No No No D Chestnut Hill

Newton Center G Side No No No No

D G 52 Side Yes No No No D Newton Highlands G 59 Side Yes No No No D Eliot G 59 Side No No No Yes

D Waban G Side No No No Yes D Woodland G Side Yes No No Yes D Riverside G Center Yes No No Yes E Prudential

Symphony UG 39 Side Yes No No No

E UG 1 39 CT Side No No No No E Northeastern Univ M 39 Side Yes No No No

E Museum ofFine Arts

M 8 19 39 47

CT2 CT3 Side Yes No No No

E Longwood Medical Area

M 39CT2 Side Yes No No No

E Brigham Circle M 3966 Side Yes No No No E Fenwood Road G 3966 None No No No No E Mission Park G 3966 None No No No No E Riverway G 3966 None No No No No E Back of the Hill G 39 None No No No No E Heath Street

Mattapan Station

G 1439 Side Yes No No No

HSL G 24 27 28

2930 31 33 245

Side Yes No No Yes

HSL Capen Street G Side Yes No No No HSL Valley Road BG Side No No No No HSL Central Avenue G 240 Side Yes No No No HSL Milton G 217 Side Yes No No Yes HSL Butler G Side Yes No No Yes HSL Cedar Grove G Side Yes No No No

HSL Ashmont G

182122 23 24 26

27215217 240

Side Yes Yes No No

Source MBTAcom Lcchmere Station will have a center island platform once it is relocated

AE=Aerial Structure BCrBclow Street Grade G=At Street Grade AG=Above Street Grade M=Median UG=Undcrground

Green Line Extension Stations

All station platforms on the Green Line Extension will be designed to accommodate trains of up to four vehicles and will have a center island platform The single center island platform station configuration is much more convenient for passengers particularly the elderly and those with disabilities especially when service interruptions result in irregular train operating

01-06-2011 8

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

patterns For this same reason the center platform configuration helps reduce station dwell times and reduces overall delaysmiddot during periods of irregolar train operations when schedule recovery is critical Please sec Sections 362 and 363 for further information about station platforms and accessibility during single-track operations

Interior stations will be equipped with a telecommunications device for the deaf (TDD) for persons with hearing disabilities Stations will also be equipped with push-button-activated (voice only) passenger assistance intercom systems Canopies will be installed on portions of the platforms of surface stations to provide customers with moderate protection from some weather elements Map and information display cases are located on all platforms Stations will be equipped with Public Address (PA) and Variable Message System (VMS) features

Ticket Vending Machines (TVMs) and Fare Gates will be located at all seven stations associated with the Green Line Extension project Lechmerc Station will have an adjacent park-and-ride facility and all stations will have kiss and ride areas to accommodate patrons arriving or departing by car In addition each of the stations will have bicycle racks for storage

All the Green Line Extension stations will meet the Americans with Disabilities Act of 1990 (ADA) accessibility requirements All stations will be equipped with elevators for persons with mobility needs and will also have escalators andor stairs between the underground segment and the surface level The station platforms will be set eight inches from the top of rail

Existing Green Line Stations

As noted in Table D three of the existing stations have a center island platform Fifty-seven (57) stations arc equipped with two side platforms one serving each track Park Street station is double-tracked on the outbound and inbound sides which are separated by a fence and four stations on the E Line have no platform as customers board the train from the middle of the street

On the extstmg Green Line most of the extstmg Central Subway Stations are ADA accessible with the exception of the Science Park Government Center Boylston Street Hynes and Symphony Stations While the Science Park and Government Center Stations are expected to be accessible when the Green Line Extension begins revenue service the MBTA has programmed no capital funds for accessibility improvements at the remaining Green Line Central Subway Stations at this time

232 Revenue Vehicle Fleet

V chicles assigned to the existing Light Rail Transit system include the AnsaldoBreda and Kinki-Sharyo light rail vehicles There are currently 95 AnsaldoBreda cars and 114 KinkishySharyo cars providing revenue service on the four Green Line branches and Central Subway

01-06-2011 9

PCC 1945-46 Standard

WH 10 46 100 1010 40 Designate d

Type 7 (1) 1986-88 Kinki-Sharyo WH 3600middot3699 94 74 104 1110 85500 46 101

Type 7 (2) 1997 Kinki-Shatyo ADTnmz 3700-3719 20 74 104 1110 85500 46 101

Type 8 1998-2007 AnsaldoBreda ADTranz 3800-3894 95 74 104 11

87000 44 10195

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

System With the addition of the Green Line Extension the Green Line fleet will expand by 24 vehicles Light rail vehicles use traction power provided by the Overhead Catenary System (OCS) that is accessed by vehicle pantographs The light rail vehicles are approximately 74 feet long and 88 inches wide They are designed to seat 46 passengers with room for an additional 55 standees for a total planning capacity of up to 101 passengers per vehicle See Table E for more detailed infonnation In addition there are 10 Presidents Conference Committee Cars which provide service on the Mattapan High Speed Line

Table E- MBTA Light Rail Fleet Characteristics

Source MBTA

233 Vehicle Fleet Maintenance and Train Storage Facilities

The MBTAs Green Line light rail vehicle fleet is stored and maintained at the Riverside Reservoir and Lake Street Carhouses which are located at the west end of the Light Rail System In additionmiddotto these repair shops the MBTA has a maintenance facility located at 80 Broadway in Everett MA to perform major heavy repairs and remanufacture critical components In addition cars are stored overnight at Lechmere Yard and occasionally in the Central Subway

The Riverside Reservoir and Lake Street Carhouses provide the washing cleaning inspection and limited maintenance and repair capability for the AnsaldoBreda and KinkishySharyo fleet The three yards together have approximate storage of one 190 vehicles A new maintenance facility and yard is expected to be constructed for the Green Line Extension in Somerville MA Based on the current design there will be sufficient storage for 80 vehicles and the yard will have the same maintenance functionality of the Reservoir Carhouse along with a wheel truing machine For more details refer to Section 53 Description of Rail Fleet Maintenance Facilities

The PCC Cars are maintained at the Mattapan Repair Shops which performs inspections minor repairs and vehicle cleaning

130

269 269

199

01-06-2011 10

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

--_

234 Main Line Track Segments

The entire Green Line is a double track system with the exception of where the number of tracks expands at Park Street Station and at Kenmore Station westbound

Table F lists all Green Line interlockings situated between the BostonBrooklineNewton termini and Lechmere Station

Table F- MBTA Light Rail Interlocking Locations

Type oflnterlocking

--

Location -

Crossover Riverside Yard Crossover Waban Station Cros-sover Newton Highlands Crossover Theater Crossover Crossover Reservoir Turnback Crossover Tennis Court Crossover Crossover

Brookline Hills FenwayPark

Crossover Cooley Crossover Prudential Station Crossover Arlington Station Crossover Charles Crossover Crossover T-1 and T-2 (BoylstonPark Street to Tremont Siding) Crossover Haymarket Crossover Crossover Crossover

North Station Blandford Street Naples Road

Crossover Washington Street Crossover Crossover

Cardinals Crossover Wigglesworth Crossover

Crossover Crossover

Northeastern St Marys Street

Crossover Coolidge Corner Crossover Ayer Road Crossover Crossover

Loons Loons

Loops

Cleveland Circle Crossover Kenmore Park Street Government Center

Loons Brattle Loop Sidings Blandford Sidings Northeastern Sidings Charles Sidings Tremont

Yard Tumbaek Reservoir Uooer Yard Yard Tumbaek North Station Yard

01-06-2011 11

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

All Green Line interlockings are normally controlled from the Automatic Vehicle Identification (A VI) Wayside System The routes are set by the train operator and monitored by the Operations Control Center (OCC)

In the event of an A VI system failure all interlockings can also be controlled by hand by operating personnel The Wayside Signal System is configured so that during normal operations train operators can request routings through the interlockings by means of the AVI System

If the operating situation requires single-tracking operations between two interlockings the transit times over certain segments will be much longer than the recommended travel time This is due to the Green Line Operating Rules to support a single-track headway time This is due to the distance between most of the interlockings These extended transit times will result in substantially increased headways between trains during irregular operations During peak periods should single-tracking be required the system as presently configured will not be capable of transporting the required number of passengers without extended delays and passenger mconvemence

235 Traction Power System

While the MBTA has a 138kV system largely fed from one utility wholesaler some outlying substations are fed by a local utility company There are thirteen Traction Power Substations (TPSSs) located at varying intervals along the Green Line which are near the main tracks and accessible from the street level for maintenance The Traction Power Substations convert the electrical energy from the utility source to the 600 Volt DC current used to energize the Overhead Catenary System (OCS) The light rail vehicles then collect the electrical energy from the OCS by means of pantograph devices located on the tops of the light rail vehicles These pantographs can be raised to contact the OCS or lowered during periods of maintenance middotor at other times when necessary Electric power has important advantages including reduced noise and exhaust emissions compared with diesel propelled transit vehicles

The OCS system on the double track mainline of the MBTA Green Line route depends on site specific features along the various segments of the alignment

bull Simple Catenary Anto Tensioned (SCAT) A messenger and contact (trolley) wire organized into approximate one-mile tension segments and tensioned via a series of pendulum or balance-weight assemblies (BW As) at the end of each tension segment accompanied by a Mid-Point Anchor(MPA) assembly that keeps the conductors from creeping in one direction or the other This SCAT allows horizontal movement that each of the OCS conductors may experience due to contraction or expansion to be taken up by the weighted assemblies giving the LRV pantograph an optimum profile (horizontal) to efficiently collect power from the OCS and maintain a high rate of speed at the same time Since the automatic tensioning feature of SCAT allows for maximnm-spaced OCS pole placement it

01-06-2011 12

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

will be used predominantly in all open-route areas to minimize the amount of OCS polesfoundations used for the Green Line Extension

bull Simple Catenary Fixed Tension (SCFT) A similar-sized messenger and contact (trolley) wire configuration as SCAT but tensioned with fixed terminations as opposed to BWAs and not provided in one-mile segments SCFT will be utilized in areas where maximum pole placement is not an advantage (urban areas for example) or locations where speeds are slow (yard and shop areas or crossovers for example)

The MBTA Green Line Extension is expected to be constructed with three TPSSs Two of these substations will feed the service on the Medford Branch while the third will provide power to Maintenance Facility Yard and Carhouse and the Union Square Branch However changes could be made during preliminary engineering after completion of a power study for the extension which will assume three car train operation for the purpose of the analysis

The MBTA Power amp Transit Facilities Department has overall responsibility for the transit power substations The control and monitoring of the traction power substations are done by power dispatchers who are located in the OCC while being maintained by the Traction Power Department In case of an emergency authorized personnel can de-energize the traction power in a particular zone Please refer to Appendix for the Sectionalized Power Diagram of the existing Light Rail system

236 Operations Control Center (OCC)

The OCC is the central facility that controls and coordinates all train operations traction power distribution and the maintenance and use of the railroad for all existing and future segments of the MBTAs Subway network The OCC is located at 45 High Street in the Boston Financial District

Dispatchers at the OCC maintain supervisory control over and monitor the main line and some yard operations of the MBTAs four subway lines- Red Orange Blue and Green Red Orange and Blue Lines are considered a heavy rail transit operation while Green Line is a light rail operation The Red Line operates from Alewife Station in Cambridge then splits into two branches after Andrew Station in South Boston The Dorchester Branch terminates at Ashmont Station in Dorchester while the South Shore Branch terminates at Braintree Station in Braintree The Orange Line runs from Forest Hills Station in Jamaica Plain to Oak Grove Station in Malden The Blue Line operates from Wonderland Station in Revere to Bowdoin Station located on the edge of Bostons Beacon Hill Neighborhood As the Green Line moves west from Lechmere Station it splits into four branches in the Central Subway System The four branches are B - Boston College C - Cleveland Circle D - Riverside and E - Heath Street With the exception of the Riverside Branch which terminates in Newton all other branches terminate within Boston city limits

The Green Line Extension will split into the Union Square and Medford branches going east from Lechmerc Station The Union Square Branch will have one station and will terminate at

01-06-2011 13

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Union Sqnare in Somerville The Medford Branch will have five stations and terminate at College Ave Station in Medford

The dispatcher is responsible for train movement establishing work zones and failure management The dispatcher also is responsible for arranging the replacement of defective eqnipment alerting emergency response personnel and carrying ont emergency procedures The dispatcher documents and reports system failures equipment malfunctions incidents security problems accidents and unusual occurrences The dispatcher directs train operators during emergencies or when train operations are not running normally

The dispatchers at the OCC monitor and coordinate mainline train operations for the MBTA Rail Systemmiddot in accordance with the established operating schedules rules and procedures They implement corrective actions and recovery plans that may be required to minimize the adverse aspects of equipment failures or emergency situations on any of the lines As described below and later in Section 70 the OCC personnel are responsible for implementing emergency procedures and coordinating with emergency responders and other outside agencies as may be required

The OCC is equipped with the following systems for central control of most of the rail network including the MBTA Green Line

bull Train Status Display - This system provides a complete visual indication of track middot block occupancy switch positions signal indications as well as other field conditions and alarm indications and eventually train identification display for the Heavy Rail Systems

bull Automatic Vehicle Identification System- This system which is situated at key points on the Green Line identifies the general train location with its train number route and time

bull Power Control DisplayControl Panel - This system provides a display and appropriate console detail and full control of the traction power substations Control of the OCS is also maintained through this system for all segments of the OCS equipped rail and bus network including the MBTA Green Line The power dispatchers at OCC have both control and monitoring capability of all TPSSs

bull Operating Radio Communications - There are numerous radio communication channels used to operate and maintain the rail network A train operations channel is assigned to each line and provides for two-way communication between the OCC and all of the mainline trains on the specific line A yard operations channel is assigned to each maintenancestorage facility and used for yard operations including vehicle maintenance activities at the shops A system-wide maintenance channel is used for wayside (fixed facilities) maintenance activities Additional channels are provided for system-wide operational tactical and emergency needs as necessary

Special tunnel radio systems have been installed to provide radio coverage inside the Central Subway Tunnel System Fire and police radio charmels also function as part of the tunnel radio system

01-06-2011 14

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

bull Telephone Communications - This system provides dedicated voice channels for use as telephone extensions between the OCC and selected sites along the right-of-way There are several telephone systems in place for administrative maintenance and emergency pmposes

bull Passenger Assistance Intercoms (PAD - Are provided at station platfonns automatically ring at the Hub Centers (South Station North Station Airport Station Harvard Station and Back Bay Station) or if no answer the Maintenance Control Clerk who is located at the Operations Control Center The PAis are push-buttonshyactivated (voice only)

e Closed Circuit TelevisionMBTA Video Security System (VSS but still commmily referred to as CCTV) - As part of a capital project first generation CCTV was installed at selected subway stations The Automated Fare Collection project installed CCTV across the entire MBTA Subway System These systems included fixed camera and visual monitoring for rail stations as well as limited recording capabilities Over the past couple of years installation of the new VSS has been completed including a series of controlled pan-tilt-zoom cameras essentially overlaying the CCTV system placed throughout station and other facilities Transmissions are routed via fiber-optics to OCC for monitoring The VSS is supported by advanced DVR architecture to provide for enhanced recording and storage capabilities along with multiple monitoring locations for not only CCTV observers but also dispatchers and law enforcement personnel

bull P A System - This system is used to provide important information to passengers at stations either system-wide or at selected locations All Green Line Extension Stations will have a PA system as do the existing Central Subway (Underground) Stations on the Green Line

bull Tape Recording Device -This system is located at the OCC and is used to provide a record of all OCC and Yard Control telephone and radio conversations A separate system is installed at Riverside Reservoir and Lake Street yards that is integrated into the OCC system

bull Wide Area Network (WAN)- This system is the backbone of the communications systems listed above and provides the link between the OCC and all field locations

bull Supervisory Control And Data Acquisition (SCADA) -This system operates over the WAN to transmit and receive data Supervisory alarm and control circuits connect TPSSs with the control consoles Electrical and support data related to facility intrusion and equipment status use this system to provide information to the control panels at the OCC For Segment I a SONET ring is used SONET (Synchronous Optical NETwork) is an open architecture for fiber optic networks where all locations (fiber nodes - ie stations) are connected together in a ring Should there be an

01-06-2011 15

middot MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

interruption or break anywhere in the ring data is transmitted in the other direction (clockwise or counter-clockwise) to OCC The Green Line has two rings one normally going clockwise and the other counter-clockwise (sometimes referred to as dual counter-rotating rings)

bull Variable Message System (VMS) - This system allows for visual messages to be displayed to passengers at stations VMS allows only scrolling messages using dotshymatrix light emitting diode (LED) technology with limited capacity The system is typically used to provide schedule or service related information as well as safety reminders and public service announcements including emergency evacuation messages

All train movements within a Yard facility is controlled by a Yardmaster or a Green Line Official When trains leave the yard and move to the main line they come under the jurisdiction of the dispatcher at the OCC The transfer of jurisdiction occurs at a designated boundary location called the Yard Limit

The OCC has a critical role during accidentincident situations when normal rail service has been interrupted It serves as the center for mobilizing emergency responders and MBT A resources It coordinates all activities through the Incident Commander- always a Light Rail Official - in the field and provides up-to-date operating information to management supervision and others within the system who need it to expedite the recovery and return the system to normalized operation as soon as circumstances permit Please refer to Section 70 for additional information about Service Interruptions and Emergencies and the role of the ace

237 Train Control and Signal Systems

The MBTA Green Line light rail trains operate over a double main track system governed by a Wayside Signal System and by an Automatic Vehicle Identification (AVI) System providing signals for train movements through interlockings

238 Communications System

The Green Line communications systems serve a variety of functions that support the operations and maintenance of the line

The basic communications systems are as follows

bull Supervisory Control and Data Acquisition System (SCAD A) bull Automatic Vehicle Identification (A VI) System bull Wide Area Network (WAN) bull Telephone Systems (PAl) bull Radio Systems bull Detection Alann and Emergency Systems bull Closed Circuit Television System - MBTA Video Security System (MVSS)

01-06-2011 16

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

bull Public Address System (P A) bull Variable Message Sign System (VMS) bull T Alerts bull Notification System

239 Fare Collection System

The Green Line System is a partially gated and partially barrier free system The Green Line Surface Stations utilize a barrier-free pay-on-board fare system For the Central Subway System as well as the entire Green Line Extension customers will use fare gates that accept Charlie Cards and Charlie Tickets

Effective January 2007 MBTA customers can purchase their fare from a Fare Vending Machine (FVM) located at the station A passenger will be required to use either a Charlie Card or a Charlie Ticket at the Farebox Fare Media Validator (FMV) or Fare Gate to validate andor gain access to the platform areas

The TVMs FMVs and fare gates arewill be ADA-compliant and arc located in accordance with ADA regulations There will be at least one ADA width gate at each Green Line Extension station They also include audio instructions display screen infonnation panels and instructions in raised letters and required Braille The FMV s also feature display screens and audio instructions in Spanish and Chinese Patrons can examine maps and fare information posted adjacent to the machines and can then select the type of fare they require

All fare media can be validated either at the FMV or the fare gate before the patrons ride MBT A Transit Police and Authority personnel help enforce the pay-on-board system particularly when rear door boarding is used

The MBTA Revenue Collection Facility monitors the inventory level of coin hoppers ticket rolls and bill vaults in the fare vending machines through the AFC Central Computer System (CCS) This allows them to service on an as needed basis

The Authority utilizes its staff of FVM revenue collectors to retrieve loaded cash vaults from the FVMs at stations and replace them with empty vaults The loaded cash vaults are then taken to a central cash counting facility for counting and depositing to the MBTAs cash revenue account

MBTA revenue collectors are armed when servicing the fare collection equipment MBTAs middot policy requires that certain key and log-on procedures be used any time the front door of the FVM is open The machines have an electronic alarm system that will trigger a siren-type alarm if the front door of the FVM is opened without a valid log-in and ID The alarm condition is monitored by a central computer and by the AFC Hub Center located at I 0 Park Plaza Boston MA which is staffed 24 hours per day seven days per week

01-06-2011 17

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The MBTA perfonns periodic inspection and maintenance as well as immediate response to machines that are out of service due to mechanical problems The AFC Maintenance Department uses the same monitoring system (CCS) to determine the status of fare vending machines and gates installed throughout the subway system The AFC Hub Center is also staffed to receive calls from station personnel for notification of defective equipment AFC staff can then dispatch a technician for corrective maintenance as needed There IS a preventive maintenance schedule that is completed on a monthly and annual basis

During the maintenance program the FVM and FMV mechanisms are normally replaced with rebuilt mechanisms on a unit exchange basis and tested before they are returned to service Removed units are sent to the MBTAs workbench for overhaul and returned to inventory Machine components are replaced as necessary The MBTA Automated Fare Collection Department maintains an inventory of spare FVM and FMV components that can be taken to a station and installed should replacement be required due to vandalism accident or other cause Table G indicates the location and number of each type of automated fare equipment

Table G- MBTA Green Line Fare Equipment

GREEN LINE CENTRAL SUBWAY LECHMERE new 6 0 3 0 0 0 I SCIENCE PARK new 4 2 2 0 0 0 0 NORTIISTA South (Valenti Way) Entrance NORTHSTA North (Causeway St) Entrance NORTH STA (Outside Commuter Rail Ticket Office

new

HUB

NA

9

12

0

4

2

6

0

0

0

2

3

5

5

AYMARKET (Green Line entrance) HAYMARKET Con ess Street headhouse)

new

new

7

7

3 3

3

0

0

4

2 0

Has

GOVERNMENT CENTER old 6 4 0 0 3 schedule card carousel

PARK STREET (East) old 5 I 2 0 PARK STREET (West) old 9 4 4 0 PARK STREET (Winter Sbect) NA 3 0

Has2

PARK SlREET (Elevator) NA 2 0 1 0 4 3 2 schedule card carousels

PARK STREET (Boston Common

NA 3 0 0 0

BOYLSTON Northbound new 4 0 2 0 0 0 2

01-06-2011 18

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

BOYLSTON Southbound new 5 I 2 0 ARLINGTON new 6 3 3 0 3 2 2 COPLEY Inbound new 5 2 0 0 0 2 COPLEY Outbound new 7 2 0 IIYNES Main Entrance new 8 2 2 0 0 2 HYNES Convention Center old 3 0 0 0 KENMORE new 7 2 6 0 3 3 SUBTOTAL 118 29 51 0 21 23 17

GREEN LINE SURFACE B BOSTON COLLEGE NA 0 0 0 0 0 0 0 CST MARYS NA 0 0 0 C COOLIDGE CORNER NA 0 0 0 C CLEVELAND CIRCLE NA 0 0 0 D RNERSJDE new 4 4 0 0 0 DWABAN NA 0 0 2 D WOODLAND NA 0 0 2 0 0 0 D ELIOT NA 0 0 2 0 0 0 D NEWTON HIGHLANDS NA 0 0 2 0 0 0 D NEWTON CENTER NA 0 0 2 2 0 0 0 D CHESTNUT HILL NA 0 0 2 1 0 0 0 D RESERVOIR NA 0 0 3 2 0 0 0 D BROOKLINE VILLAGE NA 0 0 3 2 0 0 0 D BROOKLINE HILLS NA 0 0 2 D LONGWOOD NA 0 0 3 1 0 0 0 DFENWAY NA 0 0 2 6 D BEACONSFIELD NA 0 0 2 EHEATH NA 0 0 0 E NORTHEASTERN NA 0 0 0 E BRIGHAM CIRCLE NA 0 0 0 E MUSEUM OF FINE ARTS NA 0 0 0 E SYMPHONY Inbound new 3 2 0 0 0 0 E SYMPHONY Outbound new 3 1 0 E PRUDENTIAL new 6 2 2 0 3 4 0 FENWAYPARK-Gate A NA 0 2 0 0 FENWAYPARK -Gate C NA 0 2 0 0 FENWAYPARK-Gate E NA 0 1 0 0 SUBTOTAL 16 10 36 27 3 4 1 TOTAL 134 39 87 27 24 27 18

Source MBTA

2310 Safety Program

The MBTA Safety Program has been in existence for a number of years and is an extensive initiative to continually improve all aspects of safety within the agency including the MBTA Subway System The System Safety Program Plan (SSPP) is integrated with both the ongoing activities of the agency as well as with the planning and construction of new projects and services

For a more detailed description of Rules Safety and Training within the MBTA Subway System please refer to Section 60 of this document

01-06-2011 19

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

2311 Security

MBTA Green Line Security is provided by the MBTAs Transit Police Department The MBTAs Transit Police Department handles all law enforcement matters including fare enforcement The MBTA Transit Police are funded through the MBTAs Operating Budget

MBTA Transit Police Officers also provide security and general law enforcement services at stations along the routes and right-of-way of each of the MBTA Bus MBTA Subway System lines and MBTA Commuter Rail and on buses trains and coaches They respond to accidents and incidents and they also are active in enforcing traffic laws that are critical to the safety and efficiency of the MBTA Transit System All services are provided as necessary on a 24-hour basis seven days per week with security coverage tailored to the specific needs of the rail system MBTA Transit Police personnel are presently dispatched from the Transit Police Building at 240 Southampton Street in Boston

In addition to the MBTA Transit Police forces MBTAs Light Rail Transportation has Chief Inspectors and Inspectors on staff that provide security for issues related to revenue collection special events requiring crowd control security sweeps and closing and opening of subway stations each day and some property security

MBT A also calls on and cooperates with other police departments and law enforcement agencies as appropriate The MBTA Transit Police Department (TPD) establishes Memoranda of Understanding (MOUs) with other law enforcement jurisdictions as required for implementing a seamless transit policing program These MOUs outline the operational protocols necessary to conduct the transit policing mission in an effective and efficient manner

All stations on the MBTA Green Line Central Subway System have strategically placed VSS cameras for monitoring passenger platforms fare vending machines and other critical areas The images are transmitted by fiber optic cable to monitors at the OCC The stations are monitored during all hours

The MBTA prepared a Safety and Security Management Plan (SSMP) for the Green Line Extension project The SSMP meets the requirements of the Federal Transit Administrations Final Report FTA-MA-90-7001-94-1 Transit System Security Program Planning Guide dated January 1994 and FTA Circular 58001 Safety and Security Management Guidance for Major Capital Projects dated August 2007 The SSMP contains the details of all facets of the MBTAs Security Program The Revised SSMP dated August 2010 which is a confidential document and includes the Green Line Extension is undergoing review by the Federal Transit Administration and Department of Public Utilities A revised SSMP is expected to be approved prior to start of revenue operations

The MBTA Video Security System (VSS) hardware is maintained by the Systemwide Maintenance amp hnprovement Group The applications such as monitoring recording

01-06-2011 20

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

record-keeping and chain of custody are shared by the Transit Police the OCC and the Automated Fare Collection Departments

2312 Connections with the META Bus Network

MBTA Bus services as well as a number of other bus service providers connect with MBTA Subway services including the MBTA Green Line at virtually all stations When a new rail line is introduced changes to bus routes in the vicinity of that new line are not implemented until changes in the Bus Service Plan have been approved by the MBTA Board of Directors Once the Green Line Extension is operating the Service Planning Department will recommend changes to the service plan as appropriate At the conclusion of the public process recommendations will be brought to the MBTA Board for approval

- 1

01-06-2011 21

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

30 OPERATIONS

31 Management and Supervision

The Fiscal Year 2011 MBTA Operations Organization Chart is on the following page

The Director of Light Rail Operations in the Operations Department is responsible for managing the daily service of the Green Line and maintenance of the Green Line Vehicle Fleet

The Figure below represents the Fiscal Year 2011 Light Rail Operations Organization Chart

Director of Light Rail

Operations

I I I

Division Chief Chief Green Light Rail Line

Maintenance Transportation

I I I

Division Chief Transportation Superintendent

The Chief of the Green Line who reports to the Director ofLight Rail is responsible for train service operations on all Light Rail Lines Under the Chief of the Green Line there is a Transportation Superintendent who oversees the transportation supervisor(s ) chief inspectors and inspectors train operators and customer service agents assigned to the Green Line The Division Chief of Light Rail Maintenance manages the maintenance supervisors foremen rail repairers and other personnel necessary to support the day-to-day maintenance programs at the various carhouses

32 MBTA Light Rail Boarding Projections

321 Existing Light Rail Ridership

Table H presents estimated boarding numbers for Fiscal Year 2009 ending June 302009

22 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Deputy Chief Operating Officermiddot

Operations

Diretor dmihFimtxe

Operatbr

Manager Of Director cltf Plan ard Director elf Operatiors Sciedules Oparatbrr Control Director of Hamiddot-~~ Fail

Technology

Cll put Director of OCC$ Tlainileuro

I Deputy Director of Paratra ngtil contract

Operatbrtgt

ChiefOperrting

Officer

_

~)put~middot Director of Jd min~tratbn bull

Operati-ns

Sr Directo1middot of e hi I Director of Bus Sr Direcbrof

Director of Lfsht Pail Pro ure nla nt ard 0 Opara~bns operatbngt contrmed

sermiddoties

DS put Directr of Pailr9ltld Oparatbrr

Director of e hile Efeuroi~Hileuro

Deputv Director of Fltiilrmd OpIBtbrG

D=put1 Director of firance

23 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Table H- FY2009 Average Weekday Boardings by Station- Existing Light Rail ~

Branch iot~l Station BoardingsStation ~

Lechmere E 6645

E 1179Science Park

CE 8491North Station

Haymarket CE 5204

All 10072Govermnent Center

AllPark Street 11169

Boylston All 7618

All 8378Arlington

Copley All 13500

BCD 9525Hvnes

BCD 8653Kenmore

B 2840Blandford Street

BUEast B 2892

BU Central B 2524

BBUWest 899

St Paul Street B 814

Pleasant Street B 1014

1824Babcock Street B

Brighton Avenue B 1571

B 4077Harvard A venue

Griggs Street B 1260

Allston Street B 1115

B 1650Warren Street

Washington Street B 1723 B 923Sutherland Road

Chiswiek Road B 735

Chestnut Hill A venue B 861

B 237South Street

Boston College B 1042

St Marys Street c 1970

c 426Hawes Street

Kent Street c 510

St Paul Street c 935

c 4150Coolidge Corner

Sununit Ave c 1175

c 316Brandon Hall

Fairbanks c 585

c 1217Washington Square

24 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

~ gti ~ 1 )

~ station ~ Branch - Total Station Boardlngs

-

Tappan Street c 837

Dean Road c

316

585Englewood Avenue c Cleveland Circle c 1557

Fenway D 3041

Longwood D 2749

Brooldine Village D 3512

Brookline Hills D 1654

Beaconsfield D 896

Reservoir D 3395

Chestnut Hill D 778

Newton Centre D 1487

Newton Highlands D 1052

Eliot D 595

Waban D 427

Woodland D 1044

Riverside D 2158

P1udential E 3732

Symphony E 1993

Northeastern University E 3007

Museum of Fine Arts E 1676

Longwood Medical Area E 3800

Brigham Circle E 2535

Fenwood Road E 343

Mission ParkParker Hill E 462

Riverway E 664

Back of the Hill E 86

Heath StrectV A Medical Center E 622

Mattapan middot HSL 2238

Capen Street HSL 67

Valley Road HSL 42

Central Avenue HSL 765

Milton HSL 305

Butler Street HSL 225

Cedar Grove HSL 133

Ashmont HSL 2909

Total 181406 Source MBTA

01~06~2011 25 -i

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERA TONS

322 Green Line Extension Boarding Projections

Projections for the Green Line Extension are provided by the Central Transportation Planning Staff (CTPS) and are based on modeling techniques of expected ridership generated using the CTPS Multi-Modal Travel Demand Forecasting Model The model uses the traditional fourshystep process generally employed by travel forecasting models throughout the United States The four steps include independent modules that perform trip generation trip distribution mode choice and network assiguruents Each module was calibrated from observed data

Table I presents the projected weekday hoardings at each of the Green Line Extension Stations in Year 2030

Table I- 2030 Average Weekday Boarding Projections- Green Line Extension

Station fotal Stati9n Boardings ~

Lechmere 7100

Brickbottom 2830

Gilman Square 3930

Lowell Street 1140

Ball Square 1850

College Avenue 2140

Union Square 3570

Total 22560 Source Central Transportatton Plannmg Staff

33 Passenger Capacity

The level of service provided by the Green Line is designed to provide sufficient capacity to accommodate anticipated rider loads in the peak-hour and in the peak direction of travel also known as the Maximum Load Point (MLP) For the current Green Line system the MLP is located approaching Copley Station from points west during the AM peak and between Arlington and Copley during the PM Peak The Green Line Extension MLP is expected to be between Science Park and North Station during the AM and PM peak

Anticipated ridership portrayed here is used for initial service planning purposes Service levels will be adjusted upward or downward depending on actual ridership However existing Green Line ridership will be the primary schedule driver for the Green Line until travel patterns are confirmed and evalllated

34 TJain Service Guidelines

The train service guidelines for the MBTA Green Line are listed in the METAs Service Delivery Policy

01-06-2011 26

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

e For peak periods the planned passenger capacity of each light rail vehicle is calculated as 225 percent of the number of seats on the vehicle The actual crush load capacity of the vehicle is a larger number but that larger number is not included in establishing train service guidelines

bull Scheduled time between trains (headway) will not exceed

- 10 minutes during peale periods

- 15 during all other periods of service

These maximum headways will be maintained on the Green Line Extension as well as the existing system

bull If available a run as directed train will replace any revenue trairi that may encounter mechanical problems that require removal from the main line

OCC and field operations supervision must talce particular care in terminal operations planning to allow for varied operations necessary for service continuity effectively managing the following issues with efficient sequencing to the extent possible

bull The design of the Green Line terminal stations did not include a second set of crossovers on the non-revenue side of the station As such proper routing of arriving trains is a key component as it allows to the extent possible simultaneous train operations during peak headway periods In many cases instead of berthing every arriving train on the outbound track at the station as is the normal practice some trains will be berthed on the inbound track while the train on the outbound track is departing

bull Particular attention must be given to train spacing and track utilization and the ability to cross the train that arrived on the inbound track over to the outbound track during its departure without delaying the next inbound train and vice-versa This task is assisted to the extent possible by established schedule headway and designated terminal berthing tracks combined with an understanding of the interlocking time limitations and travel time in the terminal area Due to the variability of street run segments on the line operational adjustments are an on-going task

bull Terminal management also requires that timely and accurate information be made available to passengers waiting to board at these stations so that passengers are in position and ready to board as soon as the arriving train detrains its passengers

35 Train Consist Requirements

MBT A Green Line Extension stations will be designed to accommodate trains consisting of up to four light rail vehicles (cars)

01-06-2011 27

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Typically two-car trains are currently operated on weekday and weekend train schedules although three car trains are operated on select trips during the rush hour on the B and D branches On the lighter passenger branches such as the E branch one car is removed for the beginning and end of service on weekends With the addition of the Green Line Extension current train operations will remain the same Once actual ridership patterns are defined modification to train length at all times of the day will be considered Once a train control system is implemented three or four car trains may be necessary to efficiently manage the ridership demand

36 Travel Times

This section contains information about the running time between stations and the factors that affect these times All times shown in this document are subject to final testing verification and continued revision as experience is gained with the system and as adjustments are made to the physical plant and the systems that affect these travel times

361 Travel Times between Stations

The one-way travel time estimate is based on

bull All trains operating the full length of the line stopping at each station

bull Operating speeds that take into account permanent civil speed restrictions such as grades curvature and track super-elevation operation on aerial structures the design and layout of crossovers and the time it takes to move through them as well as other operational restrictions

bull Speed restrictions imposed by the Maintenance of Way and other departments and Department ofPublic Utilities (DPU) regulations

bull Maximum design speed of 50 miles per hour

bull Station dwell times This is the amount of time that a train is stopped at a station for passengers to alight and board It normally ranges from 20 seconds at most stations to 50 seconds at rail-to-rail transfer stations depending on the travel period and the ridership volume at a particular station

Terminal turn-around times (when train operators change from one end of the train to the other for the return trip) will be no less than 3 minutes allowing recovery capability for only a very minor service delay This limited tum-around time is made possible by the use of fallback operators at either one or both ends of the line The fallback operator is at the terminal station in position to take over for an inbound train operator immediately after a trains arrival The inbound operator then has a prescribed period ofbreak time before heshe takes up service again by relieving the next inbound train operator The relay may continue through most of the service day The turn-around time for various levels of service delivery is also subject to headway cycle and clearance slots at interlockings where trains must use the available opportunities for their movements to keep in the proper cycle

01-06-2011 28

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30 - OPERATIONS

Table J presents the consolidated travel times for the entire Green Line

Table J - Estimated Travel Times Between Stations - Green Line

B Boston COllege- Government ltCUter via Commonwealth Ave ~~ ~

INBOUND

Lake St

Chestnut Hill Ave

Brighton Ave

Blandford St

Kemnore

Hynes

Copley

Arlington

Bo lston

Park St

Government Center

TOTAL

-

_Distance~~ Cumulative

~ Befiveen _ Distance

- Stations

0000

0768

1947

1273

0264

0362

0565

0363

0325

0303

0249

642

000

077

272

399

425

461

518

554

587

617

642

Early

AM

2

9

8 5

2

3

I

2

34

Sam le Weekday Ru~ Times i~Jilinuies AM Midday School PM Evening

Peak Peak Peak

2 2 2 2 2

15 13 15 15 12

10 II 12 12 II 5 5 6 6 5

2 2 2 2 2

5 4 5 5 4

I 2 2 2 2 2

1 1

2 2 2 2 2

45 43 48 48 42

-

Late

2

II

9 6

2

3

1

2

38

-i

OUTBOUND

Government Center

Park St

Bo lston

Arlington

Copley

Hynes

Kenmore

Blandford St

Brighton Ave

Chestnut Hill Ave

Lake St

TOTAL

0000

0570

0315

0318

0365

0560

0368

0267

1286

1940

20749

674

000

057

089

120

157

213

250

276

405

599

674

2

1

2

3

6

6

6

5

33

2 2 3 3

1

2 2 2 2 2

1 1

3 2 2 3 2

6 4 4 5 3

5 5 5 7 7

9 9 9 13 11 8 9 9 12 12

6 6 6 6 6

43 40 41 53 48

2

2

3

6

8

9

6

39

Early AM Midday PM Evening Late AM Peak Peak

Cleveland Circle 0000 000

-i Washington St 0749 075 5 7 7 7 6 6 5 Coolidge Comer 0783 153 5 7 6 6 6 5 5

St Mmys St 0734 227 4 7 6 6 6 6 5 Beacon Junction 0563 283 1 Kenmore 0102 293 2 2 2 2 2 2 2

Copley 0927 386 5 7 6 6 7 6 5 Arlington 0363 422

Boylston 0325 455 2 2 2 2 2

Park St 0303 4X5 1

01-06-2011 29

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Government Center 0249 510 2 2 2 2 2 2 2

Haymarket 0281 538 1 2 2 2 2 2 North Station 0220 560 2 3 2 2 3 2 2

TOTAL 560 30 42 38 38 39 36 31

OUTBOUND North Station 0000 000

Haymarket 0220 022 4 3 4 4 3 Government Center 0281 050 2 2

Park St 0249 075 2 2 2 3 3 2 Boylston 0315 107 1 1 Arlin on 0318 138 2 2 2 2 2

Copley 0365 175 1 1 Kenmore 0928 268 5 9 6 6 8 5 5

Beacon Junction 0498 317 2 4 5 5 5 5 5

St Marys St 0598 377 2 2 4 4 4 4 4

Coolidge Corner 0752 452 3 3 4 4 4 5 4 _Washington St 0781 530 2 2 2 3 3 3 2 Cleveland Circle 0744 604 2 2 3 3 3 4 3

TOTAL 604 23 33 33 36 40 38 30

D Riverside GoVernmefit Gentet via Highland Branch ~ ~_ ~ ~ ~ ~~_ d

Midday School middot PM Evening Late

Riverside 0000 000

Eliot 2225 223 6 7 7 7 7 7 6 Reservoir 4040 627 7 10 9 9 9 8 7

Beaconsfield

Fen way

Beacon Junction

0431

2470

0429

670

917

960

2 4 2

2 9

2

2 5

2

2

5 3

2

5

3

2

5

2

2

5 2

Kenmore 0102 970 3 3 3 3 3 3 3

Copley 0927 1062 5 7 6 6 7 6 5

Arlington 0363 1099 1 1

Boylston 0325 1131 2 2 2 2 2 Park St 0303 1162 1 1

Government Center 0249 1186 2 2 2 2 2 2 2

Haymarket 0281 1214 1 2 2 2 1 North Station 0220 1236 2 2 2 2 2 2 Science Park 0485 1285 2 3 2 3 3 3 2

Lechmerc 0397 1324 3 5 4 5 5 5 4

Washington St 0780 1402 3 3 3 3 3 3 3

Gilman S uare 0710 1473 2 2 2 2 2 2 2

Lowell Street 0700 1543 2 2 2 2 2 2 2 Ball Square 0490 1592 15 15 15 15 15 15 15

Colle eAve 0570 1649

TOTAL 1649 505 665 585 625 635 605 535

OUTBOUND College Ave

I3all Square

Lowell Street

Gilman Square

Washington St

Lechmere

0000

0570

0490

0700

0710

0780

000

057

106

176

247

325

15

2 2 3

15

2 2 3

15

2 2 3

15

2

2 3

15

2

2 3

15

2 2 3

15

2 2 3

01-06-2011 30

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Science Park 0397 376 2 2 2 2 2 2 2 North Station 0485 413 2 2 2 2 2 2 Haymarket 0220 435 3 2 2 3 2 2

Government Center 0281 463 1 2 1 Park St 0570 488 2 2 2 3 3 2

Boylston 0315 519 1 1

Arlington

Copley

Kenmore

0318

0365

0928

551

588

681 5

2 1 9

2

6

2

1

6

2

8

2

5 5 Beacon Junction 0498 730 2 4 5 5 5 5 5 Fenway 0429 773 3 3 2 2 2 2 2 Beaconsfield 2471 1020 5 5 6 6 6 6 5 Reservoir 0431 1063 2 2 2 2 2 2 2 Eliot 4040 1467 5 5 6 6 5 5 5 Riverside 2225 1690 8 9 10 10 10 9 7 TOTAL 1690 495 605 585 595 635 575 525

E Heath Street- Eechmere via Huntin ton ~Avenue - ~~ ~ ~ ~ ~ lt 17

I-IcathSt 0000 000

AM

Peak Midday Evening Late

B1igham Circle 0685 069 4 6 5 5 5 4 4 Northeastern 0908 159 5 6 5 6 6 5 5

Symphony 0284 188 2 2 2 2 2 2 2

Prudential 024 212 2 2 2 2 2 1 Co ley 0371 249 2 2 2 2 2 2 2

Arlington 0363 285 1

Boylston 0325 318 2 2 2 2 2

Park St 0303 348

Government Center 0249 373 2 2 2 2 2 2 2

Haymarket 0281 401 1 2 2 2 1

North Station 0220 423 2 2 2 2 2 2

Science Park 0485 472 2 3 2 3 3 3 2

Lechmere 0397 511 3 5 4 5 5 5 4 UnionS uare 0900 601 45 45 45 45 45 45 45

TOTAL 601 315 395 355 395 395 365 325

0000 000

0900 090 45 45 45 45 45 45 45

Science Park 0397 130 2 2 2 2 2 2 2 North Station 0485 178 2 2 2 2 2 2

Haymarket 0220 200 3 2 2 3 2 2 Govcmmcnt Clnter 0281 228 1 1 2 Park St 0249 253 2 2 2 3 2 2 Boylston 0315 285 1 1

Arlington 0318 316 2 2 2 2 2

Co ley 0365 353 1 1 1

Pmdential 0384 391 2 2 2 2 3 2 2 Symphony 0240 415 2 2 2 2 1

Nmtheastem 0274 443 2 3 2 2 2 2 2

Brigham Circle 0913 534 5 7 5 6 6 5 5 Heath St 0668 601 4 5 4 5 5 4 4

TOTAL 601 295 375 315 345 375 315 305 Source META

01-06-2011 31

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERA TONS

Mattapan High Speed Line _ - _ ~- ~-

Distance Distance -shy -Befivcen Cumulative Beh cen shy Qumulathe -

Stations Distance Stations _ Distance INBOUND INBOUND OUTBOUND OUTBOUND

Mattapan 0000 000 026 zmiddotss Capen Street 025 025 030 229

Valley Road 031 056 044 199

Central Avenue 043 099 031 155

Milton 032 131 029 124

Butler 029 160 057 095

Cedar Grove 057 217 038 038

Ashmont 038 255 000 000

For the Mattapan High Speed Line scheduled run times are 11 minutes from 630 am to 600 pm otherwise run times are nine minutes

362 Accommodating Persons With Mobility Needs

Operations personnel must be aware of the particular needs of elderly passengers and those with disabilities during both irregular and single-track operations Circumstances may well require supervisory personnel security personnel andor others at side-platform stations to assist passengers and expedite train operations where possible

Special signage andor operating or other personnel positioned at the sidewallc entrance to those side-platform stations is required to properly direct passengers to the proper platform during single-track operations Assistance in the proper time and location effectively mitigates train delay issues encountered from having to wait for passengers moving from one platform to the other

Delays that occur at stations to accommodate the elderly and those with disabilities increase station dwell times and further increase the running times between interlockings described in the paragraphs above For these reasons operating personnel arc required to be especially attentive to the special needs that will occur at side-platform stations during single-track operations deploying additional resources as necessary

37 Train Operations

This section describes the train service levels currently being operated on the MBTA Green Lines four branches and the central subway system

371 Green Line Branches and Central Subway

Revenue service begins at approximately 500AM weekdays and on Saturday and 600AM on Sunday ending at 130 AM seven days a week Trains service all branch stops and stations in the Central Subway system Each of the lines end at various points in the Central Subway System - the B and D branch trains turn at Government Center Station C branch

01-06-2011 32

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

trains turn at North Station and the E branch ends at Lechmere Station See Table B m section 21 of this document for detailed information about service frequency

As necessary weekend diversions are operated on portions of the Green Line in order to provide a large work window for capital projects such as bridge rehabilitations In addition the MBTA will shutdown lines for an extended time to conduct large scale capital projects such as the Riverside Line Track Replacement project

372 Green Line Extension

The Green Line Extension will be fully integrated into current Green Line Operations All operations for the Medford and Union Square aligrunent will be based at the new maintenance facility in Somerville next to the Boston Engine Terminal Mainline operations will be controlled from the ace

373 Start-up Operations- Green Line Extension

Startup Operations (SUO) takes place as the last rail activation clement of the project after substantial completion of the project and System Integration Testing has been completed The start-up date of revenue train operations for the public will immediately follow completion of SUO During SUO which is scheduled for approximately six months wayside systems vehicles communications and schedules are tested and evaluated under simulated operating conditions Service interruption scenarios and emergency response activities are practiced Intra- and inter-agency familiarization takes place The experience gained in this period will be used to refine earlier planning data and possibly develop more accurate rurming times to those shown in Table J

Pre-revenue service testing will be somewhat more complicated due to the direct interface between the existing Green Line operations and the Green Line Extension at the Lechmere Viaduct When necessary revenue service schedules for the existing Green Line will be merged with the pre-revenue testing schedules necessary for the Green Line Extension During this pre-revenue testing trains will run empty as operators will need to familiarize themselves with train operations on the Green Line Extension MBTA has previous experience combining testing with regular service delivery Special provisions to assure the safety and efficiency of the system interface on the Lechmere Viaduct will be required similar to those used in earlier start-ups

374 Revenue Service Initiation -Green Line Extension

As with previous new rail and bus rapid transit start-ups the MBTA Operations Department will work with other Departments to develop an Operational Plan An approach similar to the Silver Line may be used for the grand opening of the Green Line Extension The Opening Operational Plan covering the appropriate period will be developed to ensure proper preparation for heavy volumes of passengers Inaugural events will be held shortly after a soft opening of the system MBTA staff fi-om the various disciplines of the Authority

01-06-2011 33

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

will be used to provide safety crowd control and assistance to passengers and visitors at all new Green Line Extension stations

3741 Hours of Operation

An initial service day of approximately 20 hours will be scheduled for revenue operations The focus on the early morning and late evening service will he to provide minimum connecting times between the MBTA Green Line and other MBTA services such as commuter rail operations and the Orange Line at North Station the Blue Line at Government Center and the Red Line at Park Street Station

The following train service parameters have been established for Green Line Extension operations

bull The span of service is approximately the same on each day of the week with a slightly shorter span on Sundays

bull Early Morning Service o Trains beginning revenue service at either Union Square Station or College

Avenue Station leave from Somerville Maintenance Yard o The first westbound revenue train from Union Square Station toward

Lcchmere will leave at approximately 455-515 AM o The first westbound train from College Ave Station toward Lechmere will

also leave at approximately 455-515 AM o The first eastbound revenue trains will leave Riverside and Heath Street at

approximately 455 and 530AM respectively bull Late Night Service

o The last eastbound trains will leave Heath Street and Riverside at approximately 1205-1245 AM

o The last westbound trains toward Lechmere Station will also leave Union Square Station and College Ave Station at approximately 1205-1245AM

o All trains will leave the mainline hy 130 am

3742 Weekday Peak Period Service

For existing service the peak direction of travel is east from Boston College (B branch) Cleveland Circle (C branch) and Riverside (D branch) to Downtown Boston in the morning and the reverse direction during the evening commute The Heath street (E branch) peaks in the opposite direction due to commuters from Lechmere traveling to Downtown Boston in the morning and due to commuters transferring from other subway or commuter rail lines and traveling in the reverse-commute direction out to the Longwood Medical Area in the evening

For the Green Line Extension the peak direction of travel is west from Union Square and College Avenue in Medford in the morning with the reverse direction for the evening commute The combined segments will realize peak demand that will travel in two opposite directions both to and from Park Street Station

01-06-2011 34

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Scheduled service for the Union Square and Medford Branches is a direct extension of services already provided on the Green Line for the Heath Street (E branch) and Riverside (D branch) branches As such the scheduled headway for both the morning and evening peak period will be one train every 5-6 minutes All weekday trains will operate with at least two (2) cars

The general parameters for peak time periods are

bull The AM peak period begins at 630am and ends at 900am The peak of the peak period into Park Street Station is anticipated to occur between 730am and 830am

bull The PM peak period begins at 330 pm and ends at 630 pm The peale of the peak period away from Park Street Station is anticipated to occur between 500 pm and 600pm

It is expected that some schedule adjustment will occur after the beginning of revenue service as customer travel patterns become established

3743 Weekday Mid-Day Service

During the off-peale mid-day periods 900 am to 330 pm train service frequencies are reduced Service will operate every 8 to 10 minutes

3744 Weekday Evening-Night Service

Evening service between 630pm and 830pm will operate at 10 minute headways on the Green Line Extension consistent with the existing Green Line

Night Service from 830pm until 130 am will have 11 to 14 minute headways Trains will have two-car consists

3745 WeekendHoliday Service

Extension service is expected to operate every 10 minutes on weekends and holidays similar to existing Green Line Service For some periods of higher ridership service every seven to eight minutes will be offered

3746 Special Event Service

Additional service is provided as necessary for various special events The largest special events of the year include First Night Boston (New Years Eve Celebration) on December 31 and the July Fourth fireworks These events will require additional vehicles to be deployed to provide service

01-06-2011 35

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

The MBTA also provides additional Green Line service in order to meet demand for professional sports events in Boston In addition extra train service will be provided along existing routes as required by customer demand for other special events

3747 Train Operating Patterns

For normal train operations on the Green Line trains will depart from one of the yards generally determined and scheduled by train location as it relates to the individual branches It should be noted that this represents a significant challenge at the yards The Heath Street Branch (E branch) is problematic due to the distance between the carhouse and the location where trains can enter the E branch V chicles leaving the current yards (Riverside Reservoir and Lake Street) need to run cast into the Central Subway system before heading west on the E branch Upon completion of the Green Line Extension it is expected all E branch cars will operate from the Somerville Yard

Normal operations will have all eastbound trains (Riverside to College Avenue and Heath Street to Union Square) operating on Track 1 while all westbound trains (College Avenue to Riverside and Union Square to Heath Street) operating on Track 2

During periods of irregular operations service interruptions or emergencies OCC dispatchers will use their best judgment to assign trains to specific branches considering the following criteria

bull Station track availability and train movement

bull Occupancy of the tail track(s) if applicable

bull The total time required to traverse the interlocking (depending on the route selected) and berth on the designated arrival track and

bull The proximity of the following inbound train on the same track

For discussion of single-track operations refer to Section 721 below

38 Total Revenue Fleet Requirements FY 2011-2015

Total fleet requirements include the number of vehicles required for scheduled peak period revenue operations including those needed for run as directed Trains and those needed for maintenance Maintenance needs include vehicles for scheduled maintenance and an allowance for unscheduled maintenance or repair (See the Light Rail Fleet Management Plan for details on calculating fleet needs)

Based on the hoardings projections shown in Section 32 above the total fleet requirements are presented by Fiscal Year in Table K

01-06-2011 36

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30 - OPERATIONS

Table K- Total Fleet Requirements FY 2011-2015 ~

~ - ~ y ~ 1-_~ --shy Eiscal yenear ~ -v ~

- ~ ~ ~

- -shy -

- shy ~ ~ -

- --shy -- - - 20l2 -2o1r 2014 - 20l5 - 2016- - -Ridership 201947 203764 205598 207449 209315

Peak Headways (min) 5-7 5-7 5-7 5-7 5-7 middotmiddot middotmiddot middot middot Vehicles middot middot

Scheduled Service 52 52 52 52 172

Run as Directed 6 6 6 6 6

Corrective Maintenance Hold 41 41 41 41 41

Preventive Maintenance 10 10 10 10 10

Heavy Damage 10 10 10 10 10

Total Required 158 158 158 158 178

Total Available 219 219 219 219 243 Notes Vclncle numbers rue from the Subway Fleet Management Plan

39 Operations Control Center

The OCC is located at the MBTA Operations Building at 45 High Street in Boston

For additional information about the OCC please refer to Section 238 above and Section 70 Service Interruptioru and Emergencies

310 Train Operators

Each MBTA Green Line car is operated by a single train operator There are no other crew members

3101 Reporting Station

All train operators report on and off duty at each yards facility

3102 Relief Points and Fallback Operators

Some in-service train operators swing off at the terminal stations or the Reservoir Upper Yard This arrangement avoids the time and expense required to deadhead train operators to and from the end points on the line It substantially improves the productivity of train operators and reduces operating cost

3103 Duty Assignments

All train operator revenue assigrunents arc developed by the MBT A Plans and Schedules Department When completed they arc transmitted to the Green Line Superintendent for

01-06-2011 37

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

implementation at specified dates Train operators nortnally pick their duty assignments in accordance with the terms of collective bargaining agreements that are in effect Some operators are assigned to take custody of trains and place them into service or bring them back from service from the various carhouses Some train operators relieve others already in service and may or may not handle trains to and from the yard Other train operators are assigned to work as directed providing staffing for logistical train movement within the yard limits mainline replacement test or extra trains and emergency operator replacement Besides the number of train operator assignments needed to provide scheduled and logistical service an additional number of extra or relief operators arc required to cover train operator vacations and sick days and to provide coverage for other vacancies that may occur

Preliminary estimates show that operation of service along the Green Line Extension will require an additional 31 full-time (FT) streetcar motorpersons and 12 part-time (PT) streetcar motorpersons An additional five FT and PT streetcar motorpersons would be required for cover list (relief drivers used to fill in for absent ones) resulting in a total of 36FT and 15 PT streetcar motorpersons

01-06-2011 38

MBTA Light Rail Transit System Operations and Maintenance Plan S~CTON 40- ENGINEERING AND MAINTENANCE

40 ENGINEERING AND MAINTENANCE

41 Management and Supervision

The Engineering and Maintenance departments are responsible for Track Communications Signals Traction Power Building and Structures Responsibilities encompass all required inspections preventive maintenance corrective maintenance emergency response and system design and improvements These departments are also responsible for rail system infrastructure preservation (Note This section does not apply to MBTA Commuter Rail which is operated and maintained by the Massachusetts Bay Commuter Rail Inc)

As portions of the systems start to age every effort is made to protect the infrastructure investment Examples of this work include track maintenance and repair rail profile grinding signal repair and replacement grade crossing rehabilitation traction power system renewal and upgrades These programs are necessary to support the Light Rail Operations overall goal of operating and maintaining a safe clean and efficient transit system with professionalism courtesy and integrity throughout the Metropolitan Boston region

The Engineering and Maintenance Department is currently divided into six units that directly support the MBTA Operating System

bull Ttack bull Signals bull Traction Power bull Communications bull Building amp Structures bull Projects

The Track Signals and Communications Departments report to the Director of Systemwide Maintenance amp Improvements Traction Power and Building amp Structures report to the Director of Facility Infrastructure amp Engineering Both directors report directly to the Assistant General Manager for Engineering and Maintenance along with the Deputy Director of Projects The Fiscal Year 2011 Organization Chart for the Engineering and Maintenance Department is presented on the next page

The Engineering and Maintenance Department personnel are currently stationed at three base locations dispersed throughout the rail system network as follows

bull 45 High Street Boston bull 500 Arborway Jamaica Plain bull Arlington Ave Charlestown

39 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEfRING AND MAINTENANCE

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40 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

Included in the preventive maintenance program are periodic inspection and maintenance tasks which have been established to meet the METAs needs The scope and frequency of these tasks are based on the following criteria

bull System safety bull Regulatory requirements bull Manufacturers recommendations bull Agency experience bull Budget constraints

A brief summary of each of the maintenance areas with department-specific Maintenance Plans noted as applicable is contained in the following sub-sections

42 Track

The track of the MBTA Subway System is maintained hy the Track Department in accordance with the programs defined in the Departments Track Maintenance Program Jnly 2008 The plan complies with established industry guidelines as well as Federal and State regulations Inspection and maintenance is performed using tested and reliable methods DPU regulates track inspection at the MBTA which requires formal inspection and maintenance programs A systematic inspection and maintenance program has been established to ensure the safety of the riding public and MBTA employees

All MBTA Subway track is inspected and maintained in accordance with the Federal Railroad Administration Track Safety Standards as contained in Title 49 CFR Part 213 It is MBTA Subways policy to maintain its track to a standard that is one Federal Railroad Administration (FRA) track class higher than is required by the maximum operating speed for any given segment of track

Track inspection is performed by trained and certified track inspectors to identify potential safety hazards and to report on the changing condition of the track geometry Main and yard tracks arc required to be inspected three times weekly with at least a one-day interval between the inspections In addition each switch tumout and track crossing must be inspected weekly Written track inspection reports are completed by the track inspectors documenting the location track nature and extent of the defects and conditions observed Reports also contain repair date action taken and the name of the person making the repairs to minor defects at the time of the inspection Defects that cannot be repaired by the inspectors at the time of inspection are considered major defects requiring additional resources andor a longshyterm maintenance program and plan to remedy the issue

The following are examples of the items that are included in an inspection

bull Track Stmcture All ballasted track direct fixation track embedded track grade crossings and special track work sections arc inspected for appropriate fit of all components including track switch points and moving parts

41 01-06-2011

middot MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE middot

bull Fastening Systems Direct fixation bolts and rail clips spikes joint bars and rail anchors are inspected for tightness

bull Track Geometry Track gauge alignment cross-level super-elevation as well as ballast and sub-grade conditions are inspected to determine that they are within in acceptable tolerances

bull Deterioration Excessive or unusual wear of rail ties bolts joint bars frog inserts switch points rail welds and other appurtenances is identified by measuring and evaluating in accordance with the requirements and tolerances or each component Such inspections also include identifying vegetation growth and right-of-way encroachments or infringements

bull Undergoing or awaiting repair Any track undergoing or awaiting repair upon which a speed restriction is assigned shall be inspected at a frequency which will ensure safe operation at all times

bull DPU may require inspections at more frequent intervals in areas of dense traffic high operating speeds or questionable physical conditions

The Track Maintenance Program provides detailed instructions for each type of inspection including the standards and tolerances to be met the forms to be used the type of repair andor corrective actions required for each situation the materials and procedures to be used and the record-keeping requirements

As with other maintenance tasks that involve the active railroad the Track Department must perform a significant amount of its work during the limited non-revenue service hours This requires special coordination and flexible work schedules with personnel and equipment availability sufficient to accomplish the required work in the time period available In many cases the work can be accomplished without adversely affecting scheduled train service

Other work of longer duration or involving interlockings for example can involve taking sections of track or interlockings out of service while repair andor reconstruction work is done The Track Department coordinates its plans and activities closely with various Subway Operations Departments including Transportation OCC and Plans and Schedules In some circumstances single-track train operations are required to provide sufficient time for the necessary work to be performed

The Track Department maintains the required records of inspection and maintenance and makes them available to the DPU for review and audit

43 Communications

The Communications Department installs and maintains the rail system telephone and radio communications systems on the MBTA system The following communications systems are

01-06-2011 42

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

in place on the MBTA Green Line Central Subway System and will be installed on the Green Line Extension

bull Maintenance Telephones (at interlockings and signal installations)

bull Emergency Telephones at Traction Power Substations (TPSSs)

bull Emergency Telephones at Blue Light Stations (BLS)

bull Fire Alarm Systems (All Stations)

bull Passenger Assistance Intercom Systems at stations

bull Public Address (P A) Systems at passenger stations

bull Variable Message Sign (VMS) Systems at passenger stations

bull VSS at passenger stations

bull VSS monitor equipment at the OCC

bull Audio and Video recording equipment at the OCC

bull OCC Uninterruptable Power Supply (UPS)

bull Wide Area Network (WAN)

bull Radio channel for train operations

bull Radio channel for yard operations

bull Multi-transmitter system radio channel for Right-of-Way Maintenance

bull Tunnel radio system including firepolice channel connections

There are other commnnications systems at MBTA to serve the agencys administrative functions which are also installed and maintained by the Communications Department within MBTA Engineering and Maintenance

Inspection and maintenance of the radio and telephone systems listed above and the devices connected to them are carried out at specific intervals in accordance with manufacturers recommendations and where applicable in accordance with the requirements of the Federal Communications Commission (FCC) and the DPU The Commnnications Department maintains records of the required inspections and maintenance and makes them available to the FCC and the DPU for review and audit

Most of the radio antenna locations that serve the MBT A System are located within the Boston Metropolitan area and arc located on MBTA owned properly

The Commtmications Department works closely with the Facility Infrastrnctnre and Engineering Department that manages the SCAD A system to manage the interfaces between the two systems

01-06-2011 43

MBTA Light Rail Transit SystemmiddotOperations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

44 Signals

The Signals Department installs and maintains the wayside signal and train control systems on the MBTA Subway System It does not install or maintain the signal equipment mounted on the light rail vehicles

The following signal systems are m place on the MBTA Green Line and Green Line Extension

bull Automatic Vehicle Identification (A VI) System

bull Wayside Signal System

bull Signal track circuitry and associated equipment

Signal maintenance includes the periodic inspection testing and performance of both scheduled and coucctivc maintenance to insure the proper and safe operation of the signal system The scope of signal maintenance includes interlockings and yard signal systems The core of this system includes the testing adjustment and repair of vital relay circuitry logic networks relay logic control limit circuits for protection against following trains power supply and transfer networks and all the relevant and peripheral appurtenances and signal appliances

Signal supervisors oversee the work of signal maintainers and other signal department personnel to achieve the required levels of safety and operational performance reqnired by the MBTA Subway system

A feasibility study is cuuently underway for a train control system for the Green Line Once a teclmology is chosen for train control the MBTA expects to pilot the teclmology on one of the Green Line branches The Green Line Extension will be designed in such a way not to preclude the implementation of train control on the Medford and Union Square Branches

45 Traction Power

The traction power distribution system consists of three components substations auxiliary distribution and the DC distribution systems The basic preventive maintenance program is divided into two parts the first part is the required or safety related maintenance which is performed on a schedule the second part consists of those inspections and procedures that when completed within a prescribed time frame act to ensure a safe economical and reliable operation

To achieve the operational support and maintenance goals the personnel of the traction power department maintain a flexible operating schedule This schedule provides response coverage during the hours of revenue operations while maximizing the efficiency of scheduled maintenance activities during the non-revenue hours This is particularly critical due to the small non-revenue window available for traction power maintenance The plan is

01-06-2011 44

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

middot implemented by scheduling the maintenance force in the most effective manner This is done with overlapping shifts of maintainers that can concentrate their efforts as required by maintenance schedules The Traction Power Department participates in extensive in-house training and in the safety drills that are implemented by the Chief Safety Officer and the MBTA Transit Police Department

451 Traction Power Substations

The existing Green Line is fed by the Traction Power Substations presented in Table L

Table L - Traction Power Substations

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bull Location i ~ ~ tf

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Coolidge 19 Webster Street Brookline MBTA

North Station 80 Haverhill Street Boston MBTA

Shawmut 1091 Washington Street Boston MBTA

Newbury 354 Newbury Street Boston MBTA

Cooks Jnnction SIR Winchester Street Newton Highlands N-Star

South Station 45 High Street Boston N-StarMBTA

Reservoir Strathmore Road Brooldinc N-Star

Riverside Grove Street Newton N-Star

Berkeley 90-92 Berkeley Street Boston MBTA

Kenmore Loop at Kenmore Passenger Station MBTA

Commonwealth Ave Public Alley ofHarvard Street Brookline MBTA

Aspinwall Off Longwood Avenue Brookline MBTA

Hanunond Pond Off Hammond Pond Parkway Brookline N-Star

Mattapan River Street Boston MBTA

Ashmont Dorchester Avenue Boston MBTA

452 Overhead Catenary System (OCS)

The OCS for the MBTA Green Line is a simple catenary equipped with an auto-tensioning system to maintain the proper level of tension in the OCS contact wire A system of counterweights automatically and continuously maintains the proper degree of tension in the system For yard tracks and some sections of embedded track single fixed trolley wire is used instead The trolley wire requires that tension be manually adjusted by traction power personnel to accommodate changes in the ambient temperature and other conditions The manual method is less expensive to build but labor intensive and more expensive to maintain

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

It also can increase the risk of entanglement of a pantograph in the catenary under certain conditions

The following list of major components 1s included in the detailed traction power and overhead catenary maintenance plan

bull A C Vacuum Breakers bull AC Load Break Switches bull Rectifier Transformers bull Rectifiers bull DC Breakers and Contra Is bull Auxiliary Transformer bull Potential Transformers bull Batteries bull TPSS Air Conditioning bull Fire Alarm TestRepair bull Emergency Operation Switches bull Manual Operation Switches bull OCS Tension and Height bull Manholes bull Safety Equipment bull Emergency Trip Switch System bull Station Lighting bull Emergency Ventilation Systems bull Station Power bull Documentation of all inspectionswork

In addition to the maintenance of the traction power substations and the OCS for the Light Rail Division the Traction Power Department is responsible for the maintenance of the Heavy Rail Divisions third rail system and its traction power substations the ventilation and lighting systems for all tunnels I underground segments auxiliary power equipment the UPS systems and other associated equipment

The Traction Power Department is equipped with the specialized vehicles and other gear that arc required to maintain the system

46 Building and Structures

The Deputy Director of Building and Structures has the responsibility for the maintenance of the right-of-way stations bridges and other structures revenue vehicle maintenance facilities passenger stations and wayside system facilities for the MBTA Subway System

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

The Building and Structures Department performs the periodic maintenance and repairs needed to maintain the right-of-way stations buildings and shop facilities of the MBTA Subway System

47 Engineering and Maintenance Projects Systems Engineering

The Maintenance of Way Engineering Department supports the Communications Traction Power and Signals Departments with systems design evaluation and testing oversight for both in-service and proposed rail projects

01-06-2011 47

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

50 SUBWAY FLEET AND SUBWAY FLEET SERVICES

51 Management and Supervision

The Division Chief of Light Rail Maintenance monitors all rail fleet activities on the Green Line Themiddot Green Line Maintenance Superintendent is responsible for managing the day-toshyday operations at each of the carhouses The Senior Director of V chicle Procurement and Quality Assurance oversees all of the Everett Shops operations including the main repair facility The Section Chief for the Everett Main Repair Facility manages the operation on a daily basis

Shift operations include a number of forepersons managing the work of tradespeople rail repairers and other support staff for fleet maintenance

52 Description of MBTA Green Line Light Rail Fleet

The MBTA Green Line fleet of Light Rail V chicles (LRV s) presently consists of 114 Type 7 Kinki- Sharyo Cars and 95 Type 8 AnsaldoBreda Cars which are articulated with an A and B section The Kinki-Sharyo car seats 46 with a typical capacity of 101 The AnsaldoBreda Cars are a 70 percent low floor vehicle with a deployable bridgeplate located at each of the low floor doorways to provide access for disabled customers they seat 44 and accommodate up to 2 wheelchairs with a typical capacity of 101 Both types of cars can hold additional standees under crush load conditions

The cars are designed to operate on a nominal 620 volt DC supplied by an OCS Each car has a single pantograph on the A end of each car that is extended vertically to contact the OCS to collect electrical energy for traction power and the vehicles auxiliary systems Each car is equipped with a radio climate control system and has a train operator cab on each end of the vehicle so that a single vehicle can be operated in either direction in customer service The cars may operate singly or in trains of two or three cars with a train operator for each car as defined by MBTA work agreements As one of their duties chief inspectors and inspectors assist train operators when needed

MBTA is in process of procuring an additional 24 cars for use on the entire Green Line system including the anticipated Green Line Extension The LRVs in this order will be designated as Type 9 cars

The Type 9 cars will differ in the following ways from the AnsaldoBreda Type 8 car

bull For the Type 9 car ASME RT-1 crashworthiness requirements will be specified providing improvements in crashworthiness performance through incorporation of crash energy management (CEM) features in the structure The CEM design will increase the amount of collision energy that can be safely absorbed by the Type 8 vehicle

bull 4 wheelchair locations will be required in the low-floor area of the Type 9 as opposed to 2 in the Type 8

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

bull Sliding plug doors will be required on the Type 9 car in place of the hi-fold doors used on the Type 7 and Type 8 cars

bull The HV AC system is required to utilize hermetically sealed scroll type compressors units with variable capacity control rather than the traditional piston-type compressors

bull The cars are required to utilize energy and life-cycle cost saving LED interior lighting bull The cars will be equipped with an internal and external video recording system

covering the passenger compartment doorways and the right-of-way from the operating end point of the view

bull The Type 9 car will be required to include additional passenger information signs and internal video information displays

521 Fleet Interchangeability

The Type 9 cars are specified to operate independently of the Type 7 and Type 8 cars The MBTA anticipated significant impacts to both cost and schedule should the Type 9s be required to be fully operationally compatible with the existing fleets Type 9 cars will be required to be mechanically compatible with the existing fleets to ensure collision compatibility and allow for recovery of disabled trains

522 Heavy Rail and Light Rail Operations Fleet Management Plan

The Heavy Rail and Light Rail Operations Fleet Management Plan is currently being updated to provide more detailed fleet operating and maintenance infonnation for tl1e Green Line as well as all other MBT A Subway lines

523 Train Control

The Type 9 cars will he manufactured with sufficient space under the vehicle to install electronic equipment for train control The remaining cars in the MBTA Fleet will need to be retrofitted to operate on lines equipped with train control

53 Description of Light Rail Fleet Services Facilities

531 Everett Subway Repair Facility

The Everett Subway Repair Facility located inEverett MA performs heavy repairs for which carhouscs do not have the appropriate tools and equipment to perform The Everett Subway Repair Facility typically perfonns on heavy equipment such as trucks HVAC units etc which are transported hctweeri the carhouses and Everett by MBTA employees In addition the Everett Main Repair Facility has the equipment to remanufacture critical components which are then returned to inventory

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

532 Riverside Carhouse

The Riverside Carhouse located in Newton MA near the junction of Route 128 and the Massachusetts Turnpike is a large maintenance facility that is typically used for the Green Lines heavy repair operations Heavy repairs are considered repairs that require more than 24 hours to complete from the time the vehicle arrives at the shop The facility contains a car wash inspection repair areas blowing pit wheel truing pit resistor and pantograph repair area equipment and truck removal areas paint booth parts storage lube room battery room and welfare facilities The Riverside Carhouse which can store 90 vehicles in the yard has the capability to repair trucks true wheels change out HVAC units sandblast and paint vehicles replace windows and perform body repairs

533 Reservoir Carhouse

The Reservoir Carhouse located in Brookline MA ncar Cleveland Circle is a maintenance facility that primarily performs running repairs Running repairs are repairs that can be completed within 24 hours after the vehicle has arrived at the shop The facility which can store 51 vehicles in the yard contains a car wash car storage and three track inspection areas track and truck repair areas and a parts storage facility The carhouse also has the ability to remove trucks from the vehicles in the truck repair area and repair the electronic assemblies

534 Lake Street Carhouse

Lake Street Carhouse which can store 22 cars in the yard is located on the BostonNewton line at the terminus of the Boston College Line As the smallest carhouse employees perform daily inspections on a portion of the fleet and repair of minor defects if found Otherwise the repair work is referred to Reservoir or Riverside Carhouses

535 Green Line Extension (GLX) Carhonse

The GLX Carhouse which will be located in Somerville MA will provide washing cleaning inspection and maintenance and will have the capability to perform most vehicle repairs for the MBTA Green Line fleet

The main shop building at the Yard will contain tWo tracks with service and inspection pits and a third repair track with a hoist for heavier repairs as well as a wheel truing machine A second building will house a train washer facility

The GLX Carhouse must also depend on the Everett Subway Repair Facility for certain types of heavy repairs

The GLX Carhouse and Yard will have its own traction power substation to provide energy to the OCS for the facility LRV movements within the yard are made under the supervision of a yardmaster located at the carhouse

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

The GLX Yard will provide the yard track storage for Green Line LRV s that have been inspected serviced repaired washed cleaned and prepared for revenue service There will be several dedicated storage tracks Upon commencing revenue operations for the Green Line Extension a total of 80 LRVs will be supported by the GLX Carhousc The overall storage capacity for GLX Yard is 80 cars

The overall size and configuration of the property parcel on which the GLX Carhouse and Yard is located provides significant limitations to the layout of the facilities and to the efficiency of LRV and train movements within the yard areas The site is constrained geographically by terrain features including a street on the northwest side the MBTA commuter rail system mainline right-of-way on the east side the MBTA Green Line right-ofshywayoverhead bridge on the south side and the Broadway Street overhead bridge

These space limitations place a greater emphasis on the careful coordination of train and LRV movements and the development of an efficient yard operating routine

536 Mattapan Repair Shop

The Mattapan Repair Shop which is located in Boston MA is a maintenance shop that performs running repairs and vehicle inspections The facility which can store 10 vehicles in the yard contains a car storage area and two track inspection areas track and truck repair areas and a parts storage facility The Mattapan Repair Shop must also depend on the Everett Subway Repair facility for certain types of heavy repairs

54 Subway F1eet Inspection and Maintenance

The Preventive Maintenance Program consists of regularly scheduled actlvilics that arc necessary to maintain the performance level of the vehicles and their components Examples of typical activities include complete lubrication calibration adjustments and replacement of consumablcs such as air filters brake padsshoes and pantograph carbon strips Additionally many items arc visually inspected and repaired or replaced as needed

Preventive maintenance inspections are mileage-based for the Type 7 Cars - they are inspected at 6500 mile intervals or at 90 days if they havent accumulated 6500 miles Type 8 vehicles are inspected on a 90-day interval The PCC Cars are inspected at 30-day intervals

The HVAC system is inspected ammally Air compressor inspections are also performed on an annual basis There is an on-going coupler modification program in place Other campaigns and modifications are initiated on an as-needed basis

541 Cleaning and Servicing

The car interior is swept every night while more intensive cleaning such as washing the floors or window cleaning is done in accordance with a cleaning contract that MBTA has with an outside vendor When the car arrives at the carhouse yard after revenue service the

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

car is sent through the train washer depending on the time of year for its external washing Following the washing and cleaning the train is moved to the yard

Most minor repairs can be made while the train is in the yard If necessary the train can be moved to the shop and spotted for repairs that cannot be done in the yard Once all needed repairs and cleaning is done it is moved to the designated storage track and positioned for its next assignment

542 Unscheduled Maintenance and Repair

In each of the individual carhouses reports of needed maintenance or repair may come from the operators or from the rail repairers during their daily inspections while preparing the fleet for service The need for repairs may be communicated verbally via hand-held radios or by generating a work order For LRVs in revenue service the train operator reports the fault or needed repair via portable or car-borne radio to the OCC The OCC then initiates a response to the train and also sends a work order to the maintenance department for repairs that may be needed

For maintenance or repair needs discovered in the yard depending upon the type of repair needed the vehicle may be repaired in the yard or moved into the shop and onto a service and inspection (SampI) pit or onto the heavy repair track and placed on the hoist Normally one of the two SampI pits will be utilized for unscheduled maintenance while the other is reserved for scheduled maintenance activities

For maintenance or repair needs that occur during revenue service the response is normally addressed in one of two ways The problem may be able to be handled in revenue service by the actions of the train operator who can respond to the problem while at the same time communicating with the OCC to notify them of the problem or by a transportation official Ifmiddot a long delay is expected then a repairer from Green Line Maintenance will be dispatched Otherwise the train will be pushed or pulled from service from the next train on the line

Reports of a vehicle incident problem are normally made via radio by the train operator In turn all response personnel become aware of the situation at the same time and can start formulating a repair or replace strategy MBTA personnel arc trained to follow specific procedures to safely address maintenance issues that occur on in-service trains

Line supervisors and some inspectors have a well-equipped sport utility vehicle (SUV) and move from place to place along the line as their duties require There are 25 inspectors and transportation supervisors on the line at any given time With the extension of the Union Square and Medford Branches three additional inspectors and one supervisor will be assigned to the cast end of the mainline and will be available to assist with incidents

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

543 Critical Systems Replacement or OverhaulRebuild Program

In addition to the regular maintenance needs of the fleet the META will complete programmatic replacement of critical systems or mid-life overhauls of all vehicles as necessary Transit industry standards typically call for the evaluation of rail vehicles after they have been in service 10-12 years If the results of the evaluation indicate that beneficial results would be obtained by replacement of critical systems from rehabilitation (overhaul) then such work would need to be initiated as soon as possible Vehicles requiring an overhaul would be out of service for up to 60 days

Other major repairs to vehicles may occur as a result of warranty programs or be necessary as a result of accident damage

544 Emergency Response Capabilities

When an emergency occurs on the mainline the level of response depends on the severity of the incident Emergency response is utilized for accidents or derailments Accidents include collisions with automobiles persons or objects on the track The Green Line Supervisor Inspector and Rail Repairer Team respond to any accident that occurs on the mainline

At the incident the Incident Commander directs the efforts of emergency responders and reports to the OCC Rail repairer and track maintenance personnel are dispatched from their respective areas in all accident and derailment situations The Supervisor also coordinates with META and other agency emergency response personnel for the safe evacuation of the train ifnecessary

The rail repairers job is to evaluate the damage to the train and to coordinate with the Supervisor to get the train moving again once it has been released to move by the Incident Commander If further support is needed additional personnel are dispatched from the yard as necessary to assist in getting the train off the mainline so that service can continue

If the train cannot be moved under its own power another train may be sent to couple up to it and tow it to the yard Should that not be possible a heavy duty hi-rail Brandt truck designed to tow trains may also be utilized If the Brandt truck is utilized designated personnel at the yard load the portable re-railing equipment box onto the bed of the Brandt truck and drive the truck to the accident site If the accident occurs in an area away from a grade crossing or a level area that prevents the truck from driving directly to the scene then the truck would be placed on the track and would operate over the track to the accident site

In emergency situations the priority is to resolve the situation safely and quickly and to minimize the disruption to revenue service

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 60- RULES SAFETY SECURITY AND TRAINING

60 RULES SAFETY SECURITY AND TRAINING

61 Responsibility for Safety and Secnrity

MBTA has very active and visible safety and security programs led by the agencys Chief Executive Officer

MBTAs Policy Statement The MBTA is committed to providing safe secure reliable efficient convenient public transportation services to the region it serves A major consideration in fulfilling this mission is the safety and security of MBTA customers employees contractors vendors and the general public As such the MBTA has established and implemented comprehensive safety and security programs to ensure all MBT A construction projects and transit services are established and delivered within the highest practical level of safety and security

MBTAs Safety and Security Principles

bull Safety and Security are a 247 priority bull Safety and Security are everyones responsibility bull Accidents and injuries are preventable bull Working safely is a condition of employment bull Passenger and worksite security are vital for MBTAs success bull Training is essential for good safety and security performance bull Management is accountable for safety and security

62 System Safety Management Plan

MBTA Safety Department maintains a System Safety Management Plan (SSMP) in accordance with APTA standards and DPU General Orders The SSMP is the means of integrating safety into all MBTA System operations It establishes the mechanisms for identifying and addressing hazards associated with the MBTA System It also provides a means of ensuring that proposed system modifications are implemented with a thorough evaluation of their potential effect on safety The SSMP describes how accountability for safety is integrated throughout the organization

The MBTA Safety Department is responsible for developing administering and implementing a comprehensive SSMP with specific goals and objectives purposes programs and activities to prevent control and resolve unsafe conditions and hazards that may occur during the life cycle of the rail system The Safety Department shall be involved in all systems beginning with the conceptual engineering design and procurement through to the operational stages

The MBTA self-certifies its own rail transit projects subject to the safety oversight of the DPU MBTA however has a safety (and security) certification program for MBTAs Green Line Extension similar to programs used in its previous rail activations Io addition

01-06-2011 54

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 60- RULES SAFETY SECURITY AND TRAINING

MBTAs Safety Department performs Internal Rail System Safety Audits (IRSSA) as required by DPU FTA and APTA to monitor system-wide compliance with the SSMP As required by DPU the IRS SA is conducted annually in accordance with APTA Guidelines In addition the Rail Transit Safety Section of the DPU conducts an on-site external audit of MBTA rail systems every three years

The SSMP is in the process of being updated to include operations on the Green Line Extension The SSMP is reviewed every three years to make updates corrections and modifications Any revisions to sections of the SSMP prior to the three-year cycle will be distributed as an amendment

63 Regulatory Agencies

631 Federal Railroad Administimiddotation (FRA)

The FRA is the regulatory agency with jurisdiction over railroads involved in interstate commerce and operating on the General Railway System of the United States The FRA regulates most aspects of safety in the railroad environment

The FRA nonnally does not regulate transit systems unless those systems operate on the same tracks or in the same corridor with the General Railway System of the United States FRA regulations do not impact Green Line operations

632 Federal Transit Administration (FTA)

The FTA is the regulatory agency with jurisdiction over transit systems in the United States that are not regulated by the FRA and receive federal funding The FTA through 49 CFR Part 659 has required the establishment of State Safety Oversight Authorities (DPU in Massachusetts) to oversee provision of adequate safety and security on rail transit systems The FRA and FTA work closely with state rail oversight and regulatory bodies such as the DPU to provide effective regulatory control of the public transit industry

633 Federal Communications Commission (FCC)

The FCC is the agency having jurisdiction over railroad radio communications and communications systems Its jurisdiction extends to transit systems including the MBTA

634 Architectural Access Board

The Architectural Access Board (AAB) is a regulatory agency within the Massachusetts Office of Public Safety Its legislative mandate states that it shall develop and enforce regulations designed to make public buildings accessible to functional for and safe for usc by persons with disabilities

To carry out the boards mandate the Rules and Regulations which appear in the code of

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 60- RULES SAFETY SECURITY AND TRAINING

Massachusetts Regulations as 521 CMR 100 have been developed and amended These regulations are incorporated in the Massachusetts building code as a specialized code making them enforceable by all local and state building inspectors as well as by the Board itself These regulations are designed to provide full and free use ofbuildings and facilities so that persons with disabilities may have the education employment living and recreational opportunities necessary to be as self-sufficient as possible and to assume full responsibilities as citizens

The Board consists ofnine members the Secretary of Public Safety or her designee the Secretary of Elder Affairs or his designee the Director of the Office on Disability or his designee and six members appointed by the Governor in consultation with the Secretary of Public Safety from lists submitted by the director of the Office on Disability Six of the appointed members are selected after consultation with advocacy groups on behalf of persons with disabilities The governor secretary and director shall exercise their best efforts to ensure at least two members are registered architects The chairperson shall be elected annually by the members

The authority of the AAB is triggered by any construction renovation remodeling or alteration of a public building or facility or a change in the use ofbuilding from private to public

635 Department of Public Utilities (DPU

The DPU has jurisdiction over railroads street railways and transit systems in the Commonwealth of Massachusetts and is the designated SSO agency required by the FTA The FRA and the FTA both have joint enforcement agreements with the DPU which give the DPU authority to enforce applicable Federal regulations on both railroads and transit systems within the Commonwealth of Massachusetts DPUs own regulations are issued in the form of General Orders and cover a wide range of subjects including signal design and maintenance transit car safety standards grade crossings walkways certain operating speed restrictions for transit systems The most recent DPU regulation affecting the META is to limit the speed of the Type 7 and 8 cars to forty ( 40) mph

636 American Disability Act Access Guidelines (ADAAG)

ADA standards govern the construction and alteration of places of public accommodation commercial facilities and state and local government facilities The Department of Justice (DOJ) maintains ADA standards that apply to all ADA facilities except transportation facilities which are subject to similar standards issued by the Department of Transportation (DOT) Federal facilities are covered by standards consistent with those of the ADA issued under a different law the Architectural Barriers Act (ABA)

The Access Board is responsible for developing and maintaining accessibility guidelines for the construction and alteration of facilities covered by the Americans with Disabilities Act (ADA) of 1990 The Board holds a similar responsibility under the Architectural Barriers Act

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 60- RULES SAFETY SECURITY AND TRAINING

(ABA) of 1968 The Boards guidelines provide a minimm baseline for other Federal departments responsible for issuing enforceable standards

The ADA recognizes and protects the civil rights of people with disabilities and is modeled after earlier landmark laws prohibiting disc1imination on the basis of race and gender To ensure that buildings and facilities are accessible to and usable by people with disabilities the ADA establishes accessibility requirements for State and local govermnent facilities under title II and places of public accommodation and commercial facilities under title III The law requires that the Board issue minimm guidelines to assist the DOJ and the DOT in establishing accessibility standards under these titles Those standards must be consistent with the Boards guidelines

64 Industry Organizations and Standards

641 American Public Transportation Association (APTA)

APTA sets standards for Passenger Emergency Response Plans System Safety Program Plans and other safety-related and security-related matters It also has an established peer review program in which periodic safety audits of the operations of member carriers arc conducted by other APTA members assisted by certified safety professionals The MBTA is a member of APT A and many members of the MBTA Subway and Bus Systems are active participants in APTA activities and programs

642 American Railway Engineering and Maintenance-of-Way Association (AREMA)

AREMA through its extensive worldwide membership conducts extensive research and testing of the methods standards and materials used in the construction and maintenance of railways AREMA publishes its standards and recommended best practices for its membership and these are widely used in the railroad industry

643 National Fire Protection Association (NFPA)

NFP A issues flammability and fire safety standards for the materials used in the manufacture and construction of vehicles buildings components products and supplies All MBTA rail systems must comply with the requirements ofNFPA Section 130

65 Operating Rules

Operating and safety rules are contained in the MBTAs Rules for Operators and Other Employees of the Light Rail Lines This book applies to the entire MBTA Light Rail System These rules and instructions authorize or govern the movement of trains authorize govern

or restrict the use of the main track by trains authorize govern or restrict the use of the main track by maintenance personnel authorize work to be done or personnel to be on the operating right-of-way or affect the safe operation ofthe railroad

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66 Standard Operating Procedures

Standard Operating Procedures (SOPs) define the steps to he taken hy operating or other employees who are on the right-of-way under specific circmnstances and in specific situations These SOPs are contained in the MBTAs System Book of Operating Rules and Procedures They provide a checklist of actions to be taken by employees in response to a specific situation named in the title of the SOP The SOPs do not define in detail how to perform the actions but only prescribe what actions shall be taken under certain circumstances Their purpose is to generate consistency and efficiency within the organization

67 Special Orders

Special Orders contain statements that can add delete or modify any operating rules or SOPs They act as mandatory instructions designed to satisfy the requirements beyond the operating

rules and SOPs

68 Training and Qualification

681 Training for Transportation

The Light Rail Training Department is responsible for all training involving mainline yard and train activities on the MBTA Subway System

The Basic Train Operator Training Course is an intensive eight-week course Prior to being selected for the Basic Train Operator Training Course all candidates must pass a preshyemployment test Criminal Offender Record Information (COR) check and physicaldrug test The successful candidates are then invited to attend the Course to become a part-time operator All operators become members of the Amalgamated Transit Union (Local 589)

The Basic Train Operator Training Course is a combination of classroom and hands-on training The successful graduate must re-certify after every two years of service according to current DPU requirements MBTA requires re-certification every two years but has a goal of annually recertifying operators The Re-Certification Class is a one-day eight-hour class

Officials supervisors yardmasters and instructors arc given additional training of one to three weeks In addition all Green Line dispatchers attend an eight week training course

682 Training for Signal Systems

Newly hired signal inspectors are trained on the systems that are currently installed with a focus on preventive maintenance instruction manuals and in the case of new lines consistent with the Project Management Plan A full program of familiarization with all lines is accomplished

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All signal inspectors are hired at the journeyman rate and there is presently no apprenticeship program

In addition to their maintenance training maintenance personnel are trained in rules and operating procedures by the Rail Operations Instruction staff

683 Training for Light Rail Vehicle Maintenance

While Subway Fleet Services personnel receive training as they begin their career at the MBTA specialized courses of instruction arc under development The various instruction departments and Operations management are reviewing the training needs of each of the lines and will set up the appropriate classes Each instruction department maintains training records for each employee sorted by shift These training records clearly showwhich courses an employee has and has not completed The supervisor then looks at his manpower workload and vacations and decides how many people to send to training courses When there is more than one employee with the same training needs work days and shifts then seniority is usually the determining factor in deciding which employee will attend the training first

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70 SERVICE INTERRUPTIONS AND EMERGENCIES

71 Principal Objectives

711 Safety and Security

The first priority in responding to and handling an emergency or a service disruption is for the safety and security of the customers MBTA and contractor employees emergency responders and members of the general public

712 Loss and Damage Mitigation

Once the safety and security of customers employees emergency responders and the general public has been assured the next priority in handling an emergency or a service disruption is to mitigate loss and damage to MBTA equipment property and facilities as well as to third party property that is adjacent to or in any way affected by the situation

713 System Recovery

As soon as the situation permits and once the safety and security of persons and property has been assured actions must be taken to restore system operations to normal If at all possible depending on the circumstances the goal of failure management activities is to maintain service to the highest degree possible during a service interruption This may be achievable through tum-back operations or single-track operations

Many actions such as calling for and the staging of extra equipment personnel materials and the establishment of bus bridges substitute bus service or other measures to provide alternate transportation to patrons can be taken while the cause of the service interruption or emergency is being investigated and handled In major events where the service disruption may be of an extended duration management supervisory and service personnel will work in shifts to provide needed rest and relief while ensuring sufficient coverage for the situation

72 Service Recovery Scenarios

Equipment failures accidents incidents and other events or conditions can adversely affect scheduled rail operations hinder system performance and disrupt operations beyond normally scheduled recovery capabilities

The impact that these situations have on rail operations is influenced by the following factors

bull Nature of the accident incident or failure bull Location on the system bull Train headways and ridership levels at the time andor bull Effectiveness of the service recovery strategy

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

This section discusses briefly the most common types of events tbat can interfere with scheduled service and the general effects that each could have on operations and recovery strategies Experience has shown that each situation will have its own characteristics that affect the recovery strategy

721 Collision or Derailment

A collision or derailment of one or more trains may result in death or personal injury to passengers or employees as well as damage to vehicles track signals the overhead catenary system and other property If a derailment occurs on a main track it may well result in tbe obstruction of botb main tracks due either to the derailment itself or due to recovery efforts The accident can be expected to adversely affect train operations for several hours or even one or more days depending on the circmstances The time required for conducting an investigation before vehicles are permitted to be moved and the ability to reach tbe scene with recovery equipment and materials will be very important factors in determining how long the railroad will be out of service Wherever possible tbe priority will be to return one track to service as quickly and safely as possible to get minimum service operating again

722 Fire or Smoke

Fire or smoke that can interrupt operations may or may not be from tbe rail operations A fire or heavy smoke from a fire adjacent to the railroad or fire hoses strung across tbe tracks may delay tbe passage of trains These scenarios may interrupt operations without actually causing casualty on tbe rail system itself

If the fire or smoke occurs at a station or on the right-of-way train operations may be suspended until the situation is brought under control This may result in trains being moved to the nearest passenger stations so that passengers may alight and be moved via alternate means such as a bus bridge operation past the obstructed segment of the railroad

If the fire or smoke is on a light rail vehicle then the evacuation of passengers in the safest and most expeditious manner will be required Doing so may result in the need to curtail all train operations in the -affected area until tbe situation can be resolved Due to the high-floor level-boarding configuration of all cars and trains in the rail system if at all possible during emergency situations alighting between stations should be done with the assistance of rail operations personnel

723 OutsiderTrespasserSuicide

Accidents involving outsiders trespassers or persons who attemptcommit suicide on the right-of-way will normally cause service to be shut down sometimes for several hours depending on the circmstances and the decisions of the responding authorities In such cases it may be difficult to accurately estimate the amount of time that operations may be interrupted In some cases authorities may detain the train and its operator until an investigation is progressed sufficiently to allow their release Authorities may also elect to

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interview passengers that are on the affected train Each of these actions can affect the recovery strategy

724 Death

A death or serious personal injury to a customer an employee or a member of the general public on a train can be expected to result in an extended delay to that train Depending on circumstances and the instructions from emergency response personnel it may be possible to resume restricted speed single-track operations around the affected train while the situation is cleared In any event the situation may result in the train being held for several hours and then being removed from service after the incident

If the death occurs on the right-of-way it is probable that all train operations may be suspended until the situation is cleared or until single-track operations can be safely established

725 Personal InjurySerious Illness

If a serious illness affects a passenger on a train emergency response personnel will be called After they have attended to the person and removed him or her from the train the train is normally released and free to resume service In such cases delays to that particular train may be 10-30 minutes depending on the situation Other trains are also affected by the stopped train but service can normally be continued on the line after the incident has been cleared If possible single-track operations and alternate service will be established as soon as it is safe to do so

In the case of a serious personal injury once the medical emergency has been handled delays may also result due to the need to interview witnesses and conduct an investigation These delays may prevent or delay the resumption of service at the site depending on the circumstances

726 Grade Crossing Accident

An accident at a public crossing at grade can be expected to resl(it in delays to all trains at the site until the emergency has been cleared and the accident investigation has progressed to the point that vehicles and personnel are released by the MBTA Transit Police Additional delays may result from the need to clear damaged vehicles from the scene including the removal of a damaged train

Depending on the severity of the accident a transportation official will conduct the initial investigation for MBTA MBTA Transit Police personnel will conduct an official investigation for liability purposes A unified command between MBTA Transit Police personnel and the agencies with local jurisdiction will be established at all grade crossing accidents and incidents

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7 2 7 Hazardous Materials Release

A hazardous materials release off the right-of-way but close enough to pose a hazard may result in the suspension of train and bus service (and all or most all other movements) through a particular area until the sitnation is brought under control and clearance has been received to proceed through the affected area In such cases getting accurate or best estimate information from emergency responders will be a critical factor in determining the most effective recovery scenario

If the hazardous materials release occurs on the right of way there may be an extended period of time in which train operations (and other activities) are not possible at andor near the scene In addition once the sitnation is brought under control additional time may be required for site remediation which also has the possibility to negatively affect train operations

728 Property Damage or Serious Vandalism

Property damage that affects rail operations can include such things as an accident or vandalism to operating systems vehicles equipment stations bridges or other apparatns that affect the safety or efficiency of rail operations In such cases the experience of responding supervisory personnel and the resources that engineers provide will be used to clear the situation and restore operations

729 Wind Heavy Rains Flood

Strong winds heavy rains and floods will require operations to proceed with extreme caution In the case of suspected system impact or an apparent problem service is suspended as appropriate allowed to resume only after inspections have been made by personnel who are qualified and properly equipped to determine that the railroad is safe for operation Particular attention is given to below grade wayside systems locations track conditions OCS and to trees or other objects that may pose a threat to the OCS A water main break can have many of the same effects as a storm and may similarly affect train operations

Special attention will be given to inspecting track bridges culverts and other drainage structures and the approaches to them as well as sub-grade conditions to be sure that the railroad is safe to usc Train operators will be required to proceed under restricted speed rules at locations that are known to be prone to flooding or to the likelihood of debris covering the track during storms All of these precautions take time and can delay scheduled train service

7210 Damaged or Obstructed Track or Structure

With the exception of temporarily obstructed track which sometimes can be cleared fairly quickly allowing service to resume or damageddefective track which can quickly be repaired by one or two persons using small tools incidents involving damaged track andor

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structures are likely to be events with longer term service disruptions Even if temporary service can be restored there may be speed restrictions andor single-track operations that continue to affect train operations long after the original event so that repair or reconstruction activities can continue

7211 Traction Power System Failure

A failure of the Traction Power System is an event that cuts the electric traction power to the trains It may be the result of the failure of an electrical component in the system a power surge physical damage to the OCS loss of a substation or of the utility power source feeding the substation The failure could involve just one segment of main track both main tracks the yard or segments of the line served by one or more substations If a failure occurs during a revenue service period there will likely be an immediate need to reach passengers in trains stopped between stations so that they may be transferred to a place of safety and alternate transportation

7212 Vehicle Mechanfcal Failure

Vehicle mechanical failures can fall into one of three categories

bull The failure does not affect the vehicles ability to move safely and the vehicle can be repaired or removed from service at the next available point

bull The failure does affect the vehicles ability to move safely and the vehicle can be pushed or pulled to a place where it can be removed from the main track

bull The failure prevents any movement of the vehicle and repairrecovery vehicles and equipment must be sent to the scene to repair the vehicle and make it safe for movement or clear it from the railroad

Personnel and equipment from the Light Rail Maintenance Department will assist in the repair andor recovery effort or will provide trouble-shooting information to the train operator andor supervisor where appropriate

7213 SignalControl System Failure

A signal system failure can be due to the failure of a component in the system or several other causes including the loss of the electrical utility power source that feeds the signal system This can result in the loss of the ability to operate track switches at terminals and crossovers and can result in signals displaying STOP indications or no indications at all

A signal system failure requires all trains to stop prior to the location of the incident OCC will provide the train operator with instructionauthorization to proceed as necessary In almost all instances Manual Block Operations are required to be established to ensure safe operations through the incident area until the system failure has been corrected

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7214 SCAD A System Failure

The SCAD A system provides control capability and receives indications from the field about the condition of certain critical but non-vital operating systems including track occupancy track switches TPSSs alarm systems etc When the SCADA system is not functioning remote control of equipment may not be possible alarms and other indications from the field may be unavailable to the OCC Green Line dispatcher or they may provide inaccurate information SCAD A Workstations at yards will not operate the mainline system in the event of a SCAD A system failure

For the Green Line switches are placed on hand throw operation when failure of the A VI system occurs If train operations are not normal then qualified personnel must be dispatched to each interlocking to operate it manually in accordance with the operating rules contingency plans and the SOPs

Once the qualified individuals have arrived at the interlocking they will contact the dispatcher at the OCC for instructions As directed by the dispatcher the employee then operates the interlocking by requesting the routings and signals that will be required to restore train operations according to the plan developed by the OCC The dispatcher will establish the priority for the movement of trains at each of the interlockings

7215 Civil Disorder

Civil disorder can occur in a variety of forms including protests large public gatherings illegal strikes and other activities Such situations usually result in a police response with a determination being made by the civil authorities whether or not train operations will be permitted to continue through the affected area and if suspended when they may be resumed Close coordination between law enforcement personnel and civil authorities and the regional OCC is critical to a successful recovery effort

7216 TerroristBomb Threat

Information concerning a terrorist or bomb threat can be received either directly by the MBTA or indirectly through civil authorities In such cases certain aspects of service may be suspended pending inspections and a resolution of the situation Close coordination between MBTA Transit Police local law enforcement persmmel civil authorities and the OCC is critical to a successful recovery effort

7217 Other Recovery Scenarios

The other sccnmios most likely to affect operations are the need to conduct single-track operations over a portion of the line during periods of scheduled service Single-track operations may be necessary for scheduled track maintenance when middotone main track is removed from service for renewal or repair

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During single-track operations trains will use the one remaining main track between two interlockings for movements in both directions This will require extended travel times for trains using the single-track as well as delays to trains in both directions waiting to use the single-track

Single-track scenarios require that arrangements be made to notify passengers including the elderly and those with disabilities if they must use a different platform to board the train

Of particular concern are those single-track scenarios that include an interlocking within the working limits and that require an extremely long section of single-track actually covering two linear track segments instead of one-track segment These situations are to be avoided if at all possible during scheduled operations because of the serious delays to passengers that result

73 Role of the Operations Control Center (OCC)

731 Description and Location of the OCC

The figure below presents the Operations Control Center Department Organization Chart

Director of Operations

Control Ce-nter

I Deputy Director

ofOCCamp Training

Deputy Division Division Chiefshy

Chief- Plan ~nd Servke

Training

The OCC is located in the MBTA Central Operations Facility at 45 High Street in Boston The OCC is the central facility in which most of the signal and commnnications systems for each of the MBTA Subway lines are located Light Rail dispatchers direct and monitor Green Line train movements operate communications systems and maintain contact with the line personnel and supervisors of the MBTA Subway System and each of its lines

bull MBT A Red Line - Heavy Rail bull MBTA Orange Line- Heavy Rail bull MBTA Blue Line- Heavy Rail

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

bull MBTA Green Line- Light Rail

The Operation Control Center has a representative from the Transit Police Department houses the power dispatchers and the maintenance control clerk in the public address booth For additional information about the OCC please see Section238 above

In the event that the OCC is rendered inoperable or uninhabitable for any reason the MBTA Subway System has established a contingency plan for movement of personnel to alternate locations where control of rail operations can be re-established Those facilities arc equipped with HV AC systems suitable facilities supplies and amenities furnitnre communications system connections site security and other equipment forms and operating supplies that would be necessary to sustain control of operations for an extended period of time Due to the sensitivity of this information further details concerning this facility have been omitted from this document

732 Coordination and Control of the Subway System

The OCC serves as the central point for coordination and control of the MBT A Subway System Working in conjunction with management and supervisors in the field supervisors and controllers at the OCC maintain control of the Subway System and its resources The Green Line dispatcher at OCC is the person in the MBT A Light Rail System who oversees the movement ofvehicles during normal and emergency operations

Yardmasters or Green Line officials oversee yard operations within the limits of their local yard They do not have authority to authorize movements to or on the main tracks of the railroad

733 Immediate Notifications

The OCC notifies supervisors and managers in the event of an accident incident service disruption or anything that may affect the safe secure or efficient operation of the Subway System There is supervisory personnel on-duty 24 hours a day every day Management personnel are either on-duty or on-call (rotating assignments) 24 hours a day every day MBTA uses the NotifY-At-Once paging system for group notifications

The OCC also has the responsibility to call for the services of emergency response agencies when an accident or incident has occurred And as mentioned above the OCC has a Transit Police representative to allow for incident coordination

The OCC submits immediate notification reports to several Federal and State regulatory bodies as required under the agencies regulations for certain types of safety or securityshyrelated occurrences such as death serious personal injury collision andor derailment fire hazardous materials release or spill grade crossing accidents notable law enforcement incidents etc

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734 Communications Center

The OCC serves as tlte communications center for the MBTA Subway System Most of the communications systems on tlte individual rail lines including the META Green Line tenninate at the OCC where their activities and indications are monitored and recorded

735 Recovery Strategy Formulation and Implementation

Timely and accurate communications arc critical to emergency response and the formulation and implementation of effective recovery strategies

Experience has shown that tlte first reports of accidents and incidents are often inaccurate For this reason when an accident or incident is first reported and after emergency measures have been taken to protect life and property and emergency response agencies have been notified (if appropriate) priority must be given to getting experienced management and supervisory personnel to the scene

Once on-scene their mission is to immediately assess the situation and transmit all pertinent information to the OCC They must also establish communications with tlte emergency response agencies on the scene and report to the Incident Command Post if one has been established Together with the emergency responders they must share information help with an assessment of tltc situation formulate an initial response strategy on tlte scene and then arrange for the necessary resources as dictated by the situation The incident commander on the scene will then relay this information to the OCC This information combined witlt other information relayed from others involved is then used to jointly formulate and implement a rail service recovery strategy

After the initial reports have been made to the OCC and implementation of the recovery strategy is underway it is important to provide frequent updates to the ace including estimates of when certain critical work will be completed when resources will be in place as well as oilier information that the OCC needs to efficiently coordinate the situation

The OCC has the responsibility to update the management and supervision on tlte scene with the status of progress that has been made obtaining personnel equipment materials contractors substitute bus service and other resources that may be required to restore rail service (or substitute bus service) on the line

It is also essential that individual departrucnt heads managers supervisors and other personnel who are responding witlt personnel and equipment keep the ace updated with tlteir progress and provide an estimated time of arrival at the scene or at the place to which they were requested to respond All responding MBTA personnel will respond to the MBT A Incident Commander This is typically a transit official that has been trained in emergency management Heshe will coordinate and delegate all efforts for investigations support and recovery

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Recovery strategies must include both the critical first actions that must be taken immediately as well as longer-term actions that must be taken to properly respond to the later stages of the situation An important part of the process is getting accurate and timely information to those who will disseminate the information to the public As practicable status or progress reports will be made by the Green Line dispatchers or supervisors via the P A and VMS systems directly to passengers on trains and at station platforms ifpossible

Other information will be communicated through the METAs official public information contact for dissemination to the news media and the public Information must also be passed to those managers supervisors and operators in the field who are coordinating the train service andor the alternate means of transportation so that the plan being implemented matches what the public has been advised to expect and prepare for

Accurate and timely information frequently updated is important to everyone connected with a service disruption

7 36 AccidentIncident Investigation Requirements

Certain types of accidents and incidents as well as accidents meeting certain thresholds for death injury equipment and property damage are subject to investigation by Federal andor state agencies In some cases immediate notification of the agency is required All other accidents are subject to an investigation by local emergency response agencies as well as by MBTA Subway management supervisory and safety personnel

Some agencies such as the National Transportation Safety Board (NTSB) require that under certain defined conditions the accident site and equipment involved must be left undisturbed until representatives from the agency can arrive to begin their investigation or until the agency releases the site for recovery andor restoration activities The time required to conduct the on-site investigation can under some circumstances exceed the amount of time required to clear the site and restore operations

In some cases PTA-mandated post-accident drug and alcohol testing of employees are required and must be conducted under prescribed conditions within a specific amount of time after the accidentincident

Each of the above requirements calls for additional time and can affect the length of time that will be needed to restore train operations to normal schedules at a site These requirements must be carefully evaluated and considered when planning and coordinating repair work and also when estimates of the time that normal service will be restored arc being prepared and disseminated

7 3 7 Coordination of Resources

The supervisors and dispatchers at the OCC are responsible for working with other department managers and supervisors to ensure the proper coordination of the repair effort and the most effective use of the MBTAs resources following a service interruption

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738 Regulatory Reporting Requirements

In addition to the immediate notification requirements described in Section 736 above written reports of accidents and incidents that meet specific thresholds arc required These reports are prepared and submitted by the MBTA Safety Department to the DPU within the prescribed period after the date of the accident or incident

739 Lessons LearnedContinuous Improvement

When experience handling emergencies and service interruptions identifies improvements that could be made in the SOPs or other official documents for use during future incidents the proposed changes arc submitted to the Instruction Department for evaluation in accordance with the procedures contained in the SSPP f-_-_

1-_-

i-- i ~

I 1

I

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MBTA Green Line Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

80 MBTA GREEN LINE STAFFING PLAN

This section desc1ibes the full-time equivalent staffing levels needed to operate and maintain the MBT A Green Line at the present time as well as those levels of additional personnel that are estimated to be required when Green Line Extension begins revenue service in Fiscal Year 2015 Table M is limited to Green Line Operations and direct support for Green Line Operations

Table M- MBTA Green Line Staffing Levels by Department and Position

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

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Director of Power amp Transit Facilities 25 Supt Admin amp Finance ~25

Executive Assistant ~25

Technical Librarian ~25

Energy Conservation Monitor ~25

Utility Analyst ~25

Supervisor -middot- Station Support System ~25 I Manager - Station Support System ~25

Engineer ~25

System Repairer ~75

Maintenance Clerk ~25

Clerk IV ~25

Division Clerk ~25

Roofer Foreperson ~25

Sheet Metal F oreperson ~25

Mason Foreperson ~25

Carpenter Foreperson I Gen -RTL Road Foreperson ~25

Painter Foreperson 25 Laborer F oreperson 15 Sub Sheet Metal Foreperson ~5

Sub Painter Foreperson ~75

Carpenter 2 CementFinisher ~75

Building Laborer 4~25

Mason ~5

Sheet Metal Worker 2 Painter 25 Roofer ~75

Sr Director Infrastructure amp Engineering ~25

Building Division Engineer ~25

Supt Building amp Station Maintenance ~25

Administrative Assistant ~25

Supt Elcc amp Mech Maintenance ~25

Supervisor- Building amp Station Maintenance I Mgr Environmental Services ~25

Machinist F oreperson ~25

Asst Machinist Foreperson ~75

Plumber Foreperson ~25

Pipefitter Foreperson ~25

Sub Pipefitter Foreperson ~25

Asbestos Worker 5 Pipefitter 3~5 1 Engineer ~75

Machinist 3~5 l Asst Supervisor of Mechanical Maintenance ~25

Enviromnental Coordinator ~25

Plumber 2 I

0106-2011 75

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

~ D t p 1 _ G(~en me Eis~al Added fq~-Gree~ Lin~ ~x~~~Slon~1 1 ep~r men OSI wn - 2011-- - E l 016 middotshy _ ~ -~ Lear ~-~ 1sca Tear ~ _ ~

- Ifthere is no number in the Added for Green Line Extension Fiscal Year 2016 COlumn assume no increase

01-06-2011 76

bull

0

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 90- STAFF SUPPORT FUNCTIONS

90 STAFF SUPPORT FUNCTIONS

As it does for other MBTA modes of service METAs general staff will provide staff functions in support of the MBT A Green Line operations and maintenance departments

91 Administrative amp Technical Support

Some of the administrative functions provided agency-wide by MBTA staff to support the MBTA Light Rail System include

bull Automated Fare Collection bull Construction Management and Safety

bull Contract Administration bull Diversity and Economic Opportunity bull Finance and Accmmting

Human Resources

bull Information Technology Systems

bull Legal

bull Marketing bull Payroll and Benefits

bull Program Management bull Purchasing

bull Risk Management bull Third Party Administration

Each of these support categories will not require additional personnel to support the Green Line Extension

92 Contracted Technical Support

Iu addition to the administrative and technical services provided by its own staff MBTA also contracts with consulting engineering firms and other specialized service providers for various activities including

bull Construction Management bull Project Plarming and Engineering bull Project Management Assistance bull Systems Design bull Vehicle Design bull Other functions beyond the staff or technical capabilities of the agency

77 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 100- LIGHT RAIL SCHEMA TICS

100 LIGHT RAIL SCHEMATICS

Schematic I shows the route tracks stations and interockings for Existing Green Line operations

Schematic 2 shows the existing layout for the Mattapan High Speed Line

Schematic 3 focuses on the Green Line Extension

Schematic 4 focuses on the Sectionalization ofPower on the Light Rail System

01-06-2011 78

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Page 4: MBTA Light Rail Transit System

3103 Duty Assignments 37 40 ENGINEERING AND MAINTENANCE 39

41 Management and Supervision 39 42 Track 41 43 Communications 42 44 Signals 44 45 Traction Power 44

451 Traction Power Substations 45 452 Overhead Catenary System (OCS) 45

46 Building and Structures 46 47 Engineering and Maintenance Projects Systems Engineering 47

50 SUBWAY FLEET AND SUBWAY FLEET SERVICES 48 51 Management aiJd Supervision 48 52 Description ofMBTA Green Line Light Rail Fleet 48

521 Fleet Interchangeability 49 522 Heavy Rail and Light Rail Operations Fleet Management Plan 49 523 Train Control 49

53 Description ofLight Rail Fleet Services Facilities 49 531 Everett Subway Repair Facility 49 532 Riverside Carhouse 50 533 Reservoir Carhouse 50 534 Lake Street Carhouse 50 535 Green Line Extension (GLX) Carhouse 50 536 Mattapan Repair Shop 51

54 Subway Fleet Inspection and Maintenance 51 541 Cleaning and Servicing 51 542 Unscheduled Maintenance and Repair 52 543 Critical Systems Replacement or OverhaulRebuild Program 53 544 Emergency Response Capabilities 53

60 RULES SAFETY SECURITY AND TRAINING 54 61 Responsibility for Safety and Security 54 62 System Safety Management Plan 54 63 Regulatory Agencies 55

631 Federal Railroad Administration (FRA) 55 632 Federal Transit Administration (FTA) 55 633 Federal Communications Commission (FCC) 55 634 Architectural Access Board 55 635 Department of Public Utilities (DPU) 56 636 American Disability Act Access Guidelines (ADAAG) 56

64 Industry Organizations and Standards 57 641 American Public Transportation Association (APTA) 57 642 American Railway Engineering and Maintenance-of-Way Association (AREMA) 57 643 National Fire Protection Association (NFPA) 57

65 Operating Rules 57 66 Standard Operating Procedures 58

01-06-2011 IV

67 Special Orders 58 68 Training and Qualification 58

681 Training for Transportation 58 682 Training for Signal Systems 58 683 Training for Light Rail Vehicle Maintenance 59

70 SERVICE INTERRUPTIONS AND EMERGENCIES 60 71 Principal Objectives 60

711 Safety and Security 60 712 Loss and Damage Mitigation 60 713 System Recovery 60

72 Service Recovery Scenarios 60 721 Collision or Deraihnent 61 722 Fire or Smoke 61 723 OutsiderTrespasserSuicide 61 724 Death 62 725 Personal InjurySerious Illness 62 726 Grade Crossing Accident 62 72 7 Hazardous Materials Release 63 728 Property Damage or Serious Vandalism 63 729 Wind Heavy Rains Flood 63 7210 Damaged or Obstructed Track or Structure 63 7211 Traction Power System Failure 64 7212 Vehicle Mechanical Failure 64 7213 SignalControl System Failure 64 7214 SCAD A System Failure 65 7215 Civil Disorder 65 7216 TerroristBomb Threat 65 7217 Other Recovery Scenarios 65

73 Role of the Operations Control Center (OCC) 66 731 Description and Location of the OCC 66 732 Coordination and Control ofthe Subway System 67 733 Immediate Notifications 67 734 Communications Center 68 735 Recovery Strategy Formulation and Implementationmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot 68 736 AccidentIncident Investigation Requirements 69 737 Coordination of Resources 69 738 Regulatory Reporting Requirements 70 739 Lessons LearnedContinuous Improvement 70

80 MBTA GREEN LINE STAFFING PLAN 71 90 STAFF SUPPORT FUNCTIONS 77

91 Administrative amp Technical Support 77 92 Contracted Technical Support 77

100 LIGHT RAIL SCHEMATICS 78

01-06-2011 v

Section 20

Table A

Table B

Table C

TableD

Table E

Table F

Table G

Section 30

TableH

Table I

Table J

TableK

Section 40

middotTable L

Section 80

TableM

List of Tables

MBTA Light Rail Fleet Assignment

MBTA Light Rail System Headways

MBTA Light Rail System Weekday Span of Service

MBT A Light Rail Stations

MBTA Light Rail Fleet Characteristics

MBTA Light Rail Interlocking Locations

MBTA Light Rail Fare Equipment

FY2009 Average Boardings by Station- Existing Light Rail Transit System

2030 Average Weekday Boarding Projections- Green Line Extension

Estimated Travel Times Between Stations

Total Fleet Requirements FY 2011-2015

Traction Power Substations

MBTA Light Rail Staffing Levels by Department and Position

01-06-2011 VI

I

i

AC

ADA

APTA

AREMA

AVI

CCTV

CFR

CTC

CTS

DPU

E-TEL

FCC

FRA

FTA

GCWS

GRS

HSL

HVAC

IGBT

IRS SA

LCP

LED

LRV

MBTA

MLP

MMBF

MOU

NFPA

01-06-2011

List of Acronyms

Alternating Current

Americans with Disabilities Act of 1990

American Public Transportation Association

American Railway Engineering and Maintenance-of-Way Association

Automatic Vehicle Identification

Closed Circuit Television

Code of Federal Regulations

Centralized Traffic Control

Cable Transmission System

Department of Public Utilities

Emergency Telephone

Federal Communications Commission

Federal Railroad Administration

Federal Transit Administration

Grade Crossing Warning System

General Railway Signal

High Speed Line

Heating Ventilation and Air Conditioning

Integrated Gate Bi-polar Transistor

Internal Rail System Safety Audits

Local Control Panel

Light Emitting Diode

Light Rail Vehicle

Massachusetts Bay Transportation Authority

Maximum Load Point

Mean Miles Between Failures

Memorandum of Understanding

National Fire Protection Association

Vll

NTSB

occ ocs OSHA

PA

PAl

PCC

PMIPMP

POP

PRO

PTU

RFS

ROD

ROCC

RTOS

SAV

SCAD A

SOP

SSPP

TAP

TCampC

TDD

TPSS

TSB

TVM

TWC

UPS

VMS

vss

National Transportation Safety Board

Operations Control Center

Overhead Catenary System

Occupational Safety and Health Administration

Public Address

Passenger Assistance Intercom

Presidents Conference Committee

Preventive Maintenance Inspection I Program

Proof-of-Payment )J

Pre-Revenue Operations

Portable Test Unit

Rail Fleet Services

Revenue Operations Date ii

Rail Operations Control Center

Rail Transportation Operations Supervisor

Stand Alone Ticket Validator

Supervisory Control and Data Acquisition System

Standard Operating Procedure

System Safety Program Plan

Transit Access Pass

Train Control and Communications

Telecommunications Device for the Deaf

Traction Power Substation

Transit Services Bureau

TicketVcnding Machine I lr

Train-to-Wayside Communications System

Uninterruptible Power Supply

Variable Message Sign

Video Security System

01-06-2011 V111

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 10- INTRODUCTION

10 INTRODUCTION

11 Purpose of the Operating and Maintenance Plan

The Operations and Maintenance (0 amp M) Plan describes the Massachusetts Bay Transportation Authority (MBTA) Light Rail Transit (LRT) system The plan addresses all four MBTA Green Line service lines (the B C D and E branches) and the Mattapan High Speed Line It includes the proposed Green Line Extension and the two lines (D and E) that would operate along the Extensions two new service branches The Plan establishes the framework for the Extensions operation and maintenance

The 0 amp M Plan is a living document It is updated periodically as conditions change This edition of the Plan incorporates the Green Line Extension which proposes to extend the revenue operation from a relocated Lechmere Station along two service branches A 34-mile Medford Branch would extend to College Avenue in Medford along the MBTA Lowell Line commuter rail right-ot~way and a 09-mile Union Square Branch would extend to Union Square in Somerville along the MBTA Fitchburg Line commuter rail right-of-way The existing D branch would operate from Riverside to Medford while the existing E branch would operate from Heath Street to Union Square Revenue operations on the Green Line Extension are expected to begin during the 4th quarter of 2015

12 MBTA Green Line Extension Service Objectives

The principal service objectives of the MBTA Green Line Extension arc to

bull Provide safe convenient and accessible service to the communities between the relocated Lechmere Station and College Avenue and to Union Square

bull Improve transit reliability in the corridors between downtown Boston Medford and Union Square

bull Interface with the MBTA Subway and Bus System MBTA Commuter Rail and Amtrak Intercity Rail as well as other modes of surface transportation

bull Support transit-oriented development in and aronnd stations

bull Improve air quality within the region serviced

bull Provide a high capacity affordable transportation alternative

MBT A Light Rail Operations primary mission is a commitment to operate and maintain a safe clean and efficient transit system with professionalism courtesy and integrity throughout the Metropolitan Boston region

01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

20 SYSTEM DESCRIPTION AND CHARACTERISTICS

21 MBTA Light Rail Overview

The proposed extension to Union Square in Somerville and to College Avenue in Medford will be the fust expansion of Green Line Service since July 4 1959 when the Riverside Line (D branch) began revenue operations The Park Street Loop which funneled numerous surface car lines into the Public Garden and Tremont Street portals opened in 1897 A year later the North Station portal opened and funneled car lines into the loop at Scollay Square (now called Government Center) During the early 1900s with the constmction of an elevated structure to temporarily reroute Washington Street El trains as the Downtown Subway hmnel was being constmcted a connection ramp from the North Station portal was built to the elevated structure After completion of the ramp the Lechmere Viaduct was constructed and opened in 1912 reducing congestion by streetcar lines from eastern Cambridge and Somerville in and around the North Station portal

Relieving congestion at portals became a dominant theme for Green Line enhancements over the ensuing decades The 1914 extension of the tunnel westward to the old Kenmore Square portal removed a great many cars from the Public Garden portal The 1932 development of the separate St Marys and Blandford portals eliminated the Kenmore Square portal and merged the Commonwealth A venue and Beacon Street cars at an underground junction The 1941 Copley Junction project the short Huntington Avenue subway segment and the Northeastern University portal eliminated the Public Garden portal and heavy streetcar traffic from the streets of Back Bay

The Green Line surface portions all represent streetcar lines dating from the 19th Century At one time streetcar lines originating from other parts of the Metropolitan Area were funneled into the Central Subway Three of the remaining routes are almost entirely in the reserved medians on Commonwealth Avenue Beacon Street and Huntington Avenue Only the outermost segment of the Huntington Avenue Line (E branch) operates as a traditional streetcar line where Green Line vehicles operate in mixed traffic with automobiles buses and trucks

The 1959 Riverside Line saved a commuter rail line threatened with abandonment and replaced streetcar lines through lightly populated areas with a Light Rail Line This project also led to the construction of the new Fenway Portal and elimination of the Tremont Portal

Most recently the MBTA completed the reconstruction of North Station which eliminated a portion of the Lechmere Viaduct as the Green Line station was moved from an elevated structure to an underground station platform still serving the TD Garden and other service cmmections at North Station

Similar to the Green Line Extension other Green Line grade separated segments (Central Subway Lechmere Viaduct and the Riverside Line through BrooklineNewton) have been developed as capital projects over the past 100 years since the opening of the initial subway segment

01-06-2011 2

I

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The Mattapan High Speed Line while on a dedicated right-of-way provides a streetcar service from Mattapan Station to Ashmont Station which is a Red Line station located at the end of the Dorchester Branch

Table A presents the Light Rail active vehicle assignment by model and initial year of revenue serv1ce

Table A- MBTA Light Rail Fleet Assignment

Eight Rail Vehicl~ Types

Date

Presidents Conference Committee

Kinki-Sharyo

1986shy1988

Kinki-Sharyo

1997

AnsaldoBreda

1998 - 2007

Out forBid

Projected Delivery

2015

Total

February 2010 10 94 20 95 - 219

Green Line Extension Pre-Revenue Operations 2015

10 91 19 95 24 243

Tables B and C present the existing MBTA Subway System headways and spans of service Specific information for the MBTA Green Line Extension is contained in Section 3 The hours of operation for each service period are shown in Section 372

of

01-06-2011 3

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Table B- MBTA Subway System Headways

- -shyLine -

-shy- -

- --- -

Weekday -PeakS

-shy

- 7 Weekday Miii-Day

Weekday Evening

We~kday Late Night-

GreenLincB 56 8 10 11

Green Line C 67 10 1314 14

Green LineD 566 1011 13 13

Green Line E 5 78 1314 1314

MBTA Red Line Braintree Branch 89 13 12 12

MBTA Red Line Ashmont Branch 89 13 12 12

MBTA Mattapan High Speed Line 5 78 12 12

MBTA Orange Line 5 8 10 10

MBTA Blue Line 45 89 10 13

Line Saturday AM Peak

Sattfttlay PM Peak shy

St~~day - Evening

- shy- Satu~d~y Late Night

Green Line B 7 6 7 11

Green Line C 10 8 8 10

Green LineD 10 8 10 10

Green Line E 10 7 10 10

MBTA Red Line Braintree Branch 14 14 14 14

MBTA Red Line Ashmont Branch 14 14 14 14

MBTA Mattapan High Speed Line 78 78 I 011 1011

MBTA Orange Line 10 8 10 10

MBTABucLine 89 89 89 1213

Line Suday~M Peak

Sunday-shyPMqeak

-- Suntl~~ shy-Eveningshy- Sunday-_

Eate Niglit

Green Line B 10 89 10 10

Green Line C 10 910 10 10

Green LineD 10 10 10 10

Green Line E 10 10 10 10

MBTA Red Line Braintree Branch 1516 1516 1516 1516

MBTA Red Line Ashmont Branch 1516 1516 1516 1516

MBTA Mattapan High Speed Line 1011 1011 1011 1011

MBTA Orange Line 1213 10 10 10

MBTA Blue Line 1213 89 89 12113

01-06-2011 4

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Note Headways above are shown in minutes

Table C- MBTA Subway System Weekday Span of Service

_Li_te Terminal ~

First Last Terminal First Last

Green Line B Boston College

Cleveland Circle

Riverside

501AM

501AM

210AM Government Center

539AM 252AM

Green Line C 210AM North Station

555AM 246AM

Green LineD 456AM

501AM

205AM

230AM

Government Center

534AM 247AM

245AM

218AM

Green Line E

MBTARedLine Braintree Branch

Lechmere Heath Street

Braintree

530AM

515AMAlewife 524AM 215AM

MBTA Red Line Ashmont Branch

Alewife 516AM 222AM Ashmont 516AM 230AM

MBTA Mattapan High Speed Line

Ashmont 517AM 105AM Mattapan 505AM 253AM

MBTA Orange Line

Oak Grove 516AM 226AM Forest Hills 516AM 222AM

MBTA Blue Line Wonderland 513AM 226AM Bowdoin or Government Center

530AM 249AM

All trackage in the MBTA Light Rail System including the MBTA Green Line is installed to US standard gauge specifications - four feet eight and one half inches

The MBTA Subway System continues to experience annual ridership growth Weekday hoardings are projected to increase an average of 09 percent on the Green Line and 19 percent on the Red Orange and Blue Lines (per year averages)

22 MBTA Green Line Extension Project Description

The Proposed Action is envisioned to provide service to College Avenue and to Union Square using a two-branch operation both in existing commuter rail rights-of-way The 34shymile Medford Branch would operate from a relocated Lechmere Station to College Avenue in Medford along the MBTA Lowell Line commuter rail right-of-way This branch would begin at a relocated Lcchmere Station and head northwest meeting the MBTA Lowell Line just south of Washington Street in Somerville From Washington Street the alignment would run parallel to the MBTA Lowell Line terminating its route at College Avenue in Medford The 09-mile Union Square Branch would operate along the MBTA Fitchburg Line commuter rail right-of-way Jiom a relocated Lechmere Station into a terminus at Union Square in Somerville

01-06-2011 5

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The primary infrastructure improvements associated with the Proposed Action would include relocation of existing commuter rail lines construction of approximately four miles of new light rail track and systems four multi-span viaducts seven new stations and a vehicle maintenance and storage facility as well as reconstruction of 11 bridge structures to support the extended service

Estimated travel time between College Avenue Station and Lechmere Station for the proposed Green Line Medford Branch is 95 minutes Green Line service beyond Lechmere Station for the Medford Branch would operate on headways equal to that of the existing Green Line D branch service five minutes in the morning and evening peak periods and ten to thirteen minutes during off-peak periods

Estimated travel time between Union Square and Lechmerc Station for the proposed Green Line Union Square Branch is 45 minutes Green Line service beyond Lcchmere Station for the Union Square Branch would operate on headways equal to that of the existing Green Line E branch service five to six minutes in the peak periods and between seven and fourteen minutes during off-peak periods

Fares for the Green Line Medford Branch and Union Square Branch would be $170 for oneshyway adult trips based on current MBTA subway fares

23 MBTA Light Rail Facilities and Systems

231 Stations and System Accessibility

TableD presents a complete list ofMBTA Light Rail stations including existing stations and those that will be constructed as a part of the Green Line Extension (in italics) beginning at Lechmere Station going east to Union Square Station in Somerville and College Avenue Station in Medford and west to the terminus stations at Heath Street in Boston Boston College Station in Brighton Cleveland Circle Station in Brighton and Riverside Station in Newton The table also includes the stations associated with the Mattapan High Speed Line which is not part of the Green Line System

01-06-2011 6

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

TableD- MBTA Light Rail Stations

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Service Branch

Station Station T e

~

~

Bus Route Connectionsshy

~

-

Platform

~ -~- -

-

Accessibleshy

~

Elevator

~

--

~- -Escalator

~

- --parking

D Fenway G 47 CT2 Side Yes No No No D Longwood G Side No No No No D Brookline Village G 606566 Side Yes No No No D Brookline Hills G 60 Side Yes No No No D Beaconsfield G Side No No No No D Reservoir BG 5186 Side Yes No No No D Chestnut Hill

Newton Center G Side No No No No

D G 52 Side Yes No No No D Newton Highlands G 59 Side Yes No No No D Eliot G 59 Side No No No Yes

D Waban G Side No No No Yes D Woodland G Side Yes No No Yes D Riverside G Center Yes No No Yes E Prudential

Symphony UG 39 Side Yes No No No

E UG 1 39 CT Side No No No No E Northeastern Univ M 39 Side Yes No No No

E Museum ofFine Arts

M 8 19 39 47

CT2 CT3 Side Yes No No No

E Longwood Medical Area

M 39CT2 Side Yes No No No

E Brigham Circle M 3966 Side Yes No No No E Fenwood Road G 3966 None No No No No E Mission Park G 3966 None No No No No E Riverway G 3966 None No No No No E Back of the Hill G 39 None No No No No E Heath Street

Mattapan Station

G 1439 Side Yes No No No

HSL G 24 27 28

2930 31 33 245

Side Yes No No Yes

HSL Capen Street G Side Yes No No No HSL Valley Road BG Side No No No No HSL Central Avenue G 240 Side Yes No No No HSL Milton G 217 Side Yes No No Yes HSL Butler G Side Yes No No Yes HSL Cedar Grove G Side Yes No No No

HSL Ashmont G

182122 23 24 26

27215217 240

Side Yes Yes No No

Source MBTAcom Lcchmere Station will have a center island platform once it is relocated

AE=Aerial Structure BCrBclow Street Grade G=At Street Grade AG=Above Street Grade M=Median UG=Undcrground

Green Line Extension Stations

All station platforms on the Green Line Extension will be designed to accommodate trains of up to four vehicles and will have a center island platform The single center island platform station configuration is much more convenient for passengers particularly the elderly and those with disabilities especially when service interruptions result in irregular train operating

01-06-2011 8

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

patterns For this same reason the center platform configuration helps reduce station dwell times and reduces overall delaysmiddot during periods of irregolar train operations when schedule recovery is critical Please sec Sections 362 and 363 for further information about station platforms and accessibility during single-track operations

Interior stations will be equipped with a telecommunications device for the deaf (TDD) for persons with hearing disabilities Stations will also be equipped with push-button-activated (voice only) passenger assistance intercom systems Canopies will be installed on portions of the platforms of surface stations to provide customers with moderate protection from some weather elements Map and information display cases are located on all platforms Stations will be equipped with Public Address (PA) and Variable Message System (VMS) features

Ticket Vending Machines (TVMs) and Fare Gates will be located at all seven stations associated with the Green Line Extension project Lechmerc Station will have an adjacent park-and-ride facility and all stations will have kiss and ride areas to accommodate patrons arriving or departing by car In addition each of the stations will have bicycle racks for storage

All the Green Line Extension stations will meet the Americans with Disabilities Act of 1990 (ADA) accessibility requirements All stations will be equipped with elevators for persons with mobility needs and will also have escalators andor stairs between the underground segment and the surface level The station platforms will be set eight inches from the top of rail

Existing Green Line Stations

As noted in Table D three of the existing stations have a center island platform Fifty-seven (57) stations arc equipped with two side platforms one serving each track Park Street station is double-tracked on the outbound and inbound sides which are separated by a fence and four stations on the E Line have no platform as customers board the train from the middle of the street

On the extstmg Green Line most of the extstmg Central Subway Stations are ADA accessible with the exception of the Science Park Government Center Boylston Street Hynes and Symphony Stations While the Science Park and Government Center Stations are expected to be accessible when the Green Line Extension begins revenue service the MBTA has programmed no capital funds for accessibility improvements at the remaining Green Line Central Subway Stations at this time

232 Revenue Vehicle Fleet

V chicles assigned to the existing Light Rail Transit system include the AnsaldoBreda and Kinki-Sharyo light rail vehicles There are currently 95 AnsaldoBreda cars and 114 KinkishySharyo cars providing revenue service on the four Green Line branches and Central Subway

01-06-2011 9

PCC 1945-46 Standard

WH 10 46 100 1010 40 Designate d

Type 7 (1) 1986-88 Kinki-Sharyo WH 3600middot3699 94 74 104 1110 85500 46 101

Type 7 (2) 1997 Kinki-Shatyo ADTnmz 3700-3719 20 74 104 1110 85500 46 101

Type 8 1998-2007 AnsaldoBreda ADTranz 3800-3894 95 74 104 11

87000 44 10195

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

System With the addition of the Green Line Extension the Green Line fleet will expand by 24 vehicles Light rail vehicles use traction power provided by the Overhead Catenary System (OCS) that is accessed by vehicle pantographs The light rail vehicles are approximately 74 feet long and 88 inches wide They are designed to seat 46 passengers with room for an additional 55 standees for a total planning capacity of up to 101 passengers per vehicle See Table E for more detailed infonnation In addition there are 10 Presidents Conference Committee Cars which provide service on the Mattapan High Speed Line

Table E- MBTA Light Rail Fleet Characteristics

Source MBTA

233 Vehicle Fleet Maintenance and Train Storage Facilities

The MBTAs Green Line light rail vehicle fleet is stored and maintained at the Riverside Reservoir and Lake Street Carhouses which are located at the west end of the Light Rail System In additionmiddotto these repair shops the MBTA has a maintenance facility located at 80 Broadway in Everett MA to perform major heavy repairs and remanufacture critical components In addition cars are stored overnight at Lechmere Yard and occasionally in the Central Subway

The Riverside Reservoir and Lake Street Carhouses provide the washing cleaning inspection and limited maintenance and repair capability for the AnsaldoBreda and KinkishySharyo fleet The three yards together have approximate storage of one 190 vehicles A new maintenance facility and yard is expected to be constructed for the Green Line Extension in Somerville MA Based on the current design there will be sufficient storage for 80 vehicles and the yard will have the same maintenance functionality of the Reservoir Carhouse along with a wheel truing machine For more details refer to Section 53 Description of Rail Fleet Maintenance Facilities

The PCC Cars are maintained at the Mattapan Repair Shops which performs inspections minor repairs and vehicle cleaning

130

269 269

199

01-06-2011 10

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

--_

234 Main Line Track Segments

The entire Green Line is a double track system with the exception of where the number of tracks expands at Park Street Station and at Kenmore Station westbound

Table F lists all Green Line interlockings situated between the BostonBrooklineNewton termini and Lechmere Station

Table F- MBTA Light Rail Interlocking Locations

Type oflnterlocking

--

Location -

Crossover Riverside Yard Crossover Waban Station Cros-sover Newton Highlands Crossover Theater Crossover Crossover Reservoir Turnback Crossover Tennis Court Crossover Crossover

Brookline Hills FenwayPark

Crossover Cooley Crossover Prudential Station Crossover Arlington Station Crossover Charles Crossover Crossover T-1 and T-2 (BoylstonPark Street to Tremont Siding) Crossover Haymarket Crossover Crossover Crossover

North Station Blandford Street Naples Road

Crossover Washington Street Crossover Crossover

Cardinals Crossover Wigglesworth Crossover

Crossover Crossover

Northeastern St Marys Street

Crossover Coolidge Corner Crossover Ayer Road Crossover Crossover

Loons Loons

Loops

Cleveland Circle Crossover Kenmore Park Street Government Center

Loons Brattle Loop Sidings Blandford Sidings Northeastern Sidings Charles Sidings Tremont

Yard Tumbaek Reservoir Uooer Yard Yard Tumbaek North Station Yard

01-06-2011 11

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

All Green Line interlockings are normally controlled from the Automatic Vehicle Identification (A VI) Wayside System The routes are set by the train operator and monitored by the Operations Control Center (OCC)

In the event of an A VI system failure all interlockings can also be controlled by hand by operating personnel The Wayside Signal System is configured so that during normal operations train operators can request routings through the interlockings by means of the AVI System

If the operating situation requires single-tracking operations between two interlockings the transit times over certain segments will be much longer than the recommended travel time This is due to the Green Line Operating Rules to support a single-track headway time This is due to the distance between most of the interlockings These extended transit times will result in substantially increased headways between trains during irregular operations During peak periods should single-tracking be required the system as presently configured will not be capable of transporting the required number of passengers without extended delays and passenger mconvemence

235 Traction Power System

While the MBTA has a 138kV system largely fed from one utility wholesaler some outlying substations are fed by a local utility company There are thirteen Traction Power Substations (TPSSs) located at varying intervals along the Green Line which are near the main tracks and accessible from the street level for maintenance The Traction Power Substations convert the electrical energy from the utility source to the 600 Volt DC current used to energize the Overhead Catenary System (OCS) The light rail vehicles then collect the electrical energy from the OCS by means of pantograph devices located on the tops of the light rail vehicles These pantographs can be raised to contact the OCS or lowered during periods of maintenance middotor at other times when necessary Electric power has important advantages including reduced noise and exhaust emissions compared with diesel propelled transit vehicles

The OCS system on the double track mainline of the MBTA Green Line route depends on site specific features along the various segments of the alignment

bull Simple Catenary Anto Tensioned (SCAT) A messenger and contact (trolley) wire organized into approximate one-mile tension segments and tensioned via a series of pendulum or balance-weight assemblies (BW As) at the end of each tension segment accompanied by a Mid-Point Anchor(MPA) assembly that keeps the conductors from creeping in one direction or the other This SCAT allows horizontal movement that each of the OCS conductors may experience due to contraction or expansion to be taken up by the weighted assemblies giving the LRV pantograph an optimum profile (horizontal) to efficiently collect power from the OCS and maintain a high rate of speed at the same time Since the automatic tensioning feature of SCAT allows for maximnm-spaced OCS pole placement it

01-06-2011 12

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

will be used predominantly in all open-route areas to minimize the amount of OCS polesfoundations used for the Green Line Extension

bull Simple Catenary Fixed Tension (SCFT) A similar-sized messenger and contact (trolley) wire configuration as SCAT but tensioned with fixed terminations as opposed to BWAs and not provided in one-mile segments SCFT will be utilized in areas where maximum pole placement is not an advantage (urban areas for example) or locations where speeds are slow (yard and shop areas or crossovers for example)

The MBTA Green Line Extension is expected to be constructed with three TPSSs Two of these substations will feed the service on the Medford Branch while the third will provide power to Maintenance Facility Yard and Carhouse and the Union Square Branch However changes could be made during preliminary engineering after completion of a power study for the extension which will assume three car train operation for the purpose of the analysis

The MBTA Power amp Transit Facilities Department has overall responsibility for the transit power substations The control and monitoring of the traction power substations are done by power dispatchers who are located in the OCC while being maintained by the Traction Power Department In case of an emergency authorized personnel can de-energize the traction power in a particular zone Please refer to Appendix for the Sectionalized Power Diagram of the existing Light Rail system

236 Operations Control Center (OCC)

The OCC is the central facility that controls and coordinates all train operations traction power distribution and the maintenance and use of the railroad for all existing and future segments of the MBTAs Subway network The OCC is located at 45 High Street in the Boston Financial District

Dispatchers at the OCC maintain supervisory control over and monitor the main line and some yard operations of the MBTAs four subway lines- Red Orange Blue and Green Red Orange and Blue Lines are considered a heavy rail transit operation while Green Line is a light rail operation The Red Line operates from Alewife Station in Cambridge then splits into two branches after Andrew Station in South Boston The Dorchester Branch terminates at Ashmont Station in Dorchester while the South Shore Branch terminates at Braintree Station in Braintree The Orange Line runs from Forest Hills Station in Jamaica Plain to Oak Grove Station in Malden The Blue Line operates from Wonderland Station in Revere to Bowdoin Station located on the edge of Bostons Beacon Hill Neighborhood As the Green Line moves west from Lechmere Station it splits into four branches in the Central Subway System The four branches are B - Boston College C - Cleveland Circle D - Riverside and E - Heath Street With the exception of the Riverside Branch which terminates in Newton all other branches terminate within Boston city limits

The Green Line Extension will split into the Union Square and Medford branches going east from Lechmerc Station The Union Square Branch will have one station and will terminate at

01-06-2011 13

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Union Sqnare in Somerville The Medford Branch will have five stations and terminate at College Ave Station in Medford

The dispatcher is responsible for train movement establishing work zones and failure management The dispatcher also is responsible for arranging the replacement of defective eqnipment alerting emergency response personnel and carrying ont emergency procedures The dispatcher documents and reports system failures equipment malfunctions incidents security problems accidents and unusual occurrences The dispatcher directs train operators during emergencies or when train operations are not running normally

The dispatchers at the OCC monitor and coordinate mainline train operations for the MBTA Rail Systemmiddot in accordance with the established operating schedules rules and procedures They implement corrective actions and recovery plans that may be required to minimize the adverse aspects of equipment failures or emergency situations on any of the lines As described below and later in Section 70 the OCC personnel are responsible for implementing emergency procedures and coordinating with emergency responders and other outside agencies as may be required

The OCC is equipped with the following systems for central control of most of the rail network including the MBTA Green Line

bull Train Status Display - This system provides a complete visual indication of track middot block occupancy switch positions signal indications as well as other field conditions and alarm indications and eventually train identification display for the Heavy Rail Systems

bull Automatic Vehicle Identification System- This system which is situated at key points on the Green Line identifies the general train location with its train number route and time

bull Power Control DisplayControl Panel - This system provides a display and appropriate console detail and full control of the traction power substations Control of the OCS is also maintained through this system for all segments of the OCS equipped rail and bus network including the MBTA Green Line The power dispatchers at OCC have both control and monitoring capability of all TPSSs

bull Operating Radio Communications - There are numerous radio communication channels used to operate and maintain the rail network A train operations channel is assigned to each line and provides for two-way communication between the OCC and all of the mainline trains on the specific line A yard operations channel is assigned to each maintenancestorage facility and used for yard operations including vehicle maintenance activities at the shops A system-wide maintenance channel is used for wayside (fixed facilities) maintenance activities Additional channels are provided for system-wide operational tactical and emergency needs as necessary

Special tunnel radio systems have been installed to provide radio coverage inside the Central Subway Tunnel System Fire and police radio charmels also function as part of the tunnel radio system

01-06-2011 14

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

bull Telephone Communications - This system provides dedicated voice channels for use as telephone extensions between the OCC and selected sites along the right-of-way There are several telephone systems in place for administrative maintenance and emergency pmposes

bull Passenger Assistance Intercoms (PAD - Are provided at station platfonns automatically ring at the Hub Centers (South Station North Station Airport Station Harvard Station and Back Bay Station) or if no answer the Maintenance Control Clerk who is located at the Operations Control Center The PAis are push-buttonshyactivated (voice only)

e Closed Circuit TelevisionMBTA Video Security System (VSS but still commmily referred to as CCTV) - As part of a capital project first generation CCTV was installed at selected subway stations The Automated Fare Collection project installed CCTV across the entire MBTA Subway System These systems included fixed camera and visual monitoring for rail stations as well as limited recording capabilities Over the past couple of years installation of the new VSS has been completed including a series of controlled pan-tilt-zoom cameras essentially overlaying the CCTV system placed throughout station and other facilities Transmissions are routed via fiber-optics to OCC for monitoring The VSS is supported by advanced DVR architecture to provide for enhanced recording and storage capabilities along with multiple monitoring locations for not only CCTV observers but also dispatchers and law enforcement personnel

bull P A System - This system is used to provide important information to passengers at stations either system-wide or at selected locations All Green Line Extension Stations will have a PA system as do the existing Central Subway (Underground) Stations on the Green Line

bull Tape Recording Device -This system is located at the OCC and is used to provide a record of all OCC and Yard Control telephone and radio conversations A separate system is installed at Riverside Reservoir and Lake Street yards that is integrated into the OCC system

bull Wide Area Network (WAN)- This system is the backbone of the communications systems listed above and provides the link between the OCC and all field locations

bull Supervisory Control And Data Acquisition (SCADA) -This system operates over the WAN to transmit and receive data Supervisory alarm and control circuits connect TPSSs with the control consoles Electrical and support data related to facility intrusion and equipment status use this system to provide information to the control panels at the OCC For Segment I a SONET ring is used SONET (Synchronous Optical NETwork) is an open architecture for fiber optic networks where all locations (fiber nodes - ie stations) are connected together in a ring Should there be an

01-06-2011 15

middot MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

interruption or break anywhere in the ring data is transmitted in the other direction (clockwise or counter-clockwise) to OCC The Green Line has two rings one normally going clockwise and the other counter-clockwise (sometimes referred to as dual counter-rotating rings)

bull Variable Message System (VMS) - This system allows for visual messages to be displayed to passengers at stations VMS allows only scrolling messages using dotshymatrix light emitting diode (LED) technology with limited capacity The system is typically used to provide schedule or service related information as well as safety reminders and public service announcements including emergency evacuation messages

All train movements within a Yard facility is controlled by a Yardmaster or a Green Line Official When trains leave the yard and move to the main line they come under the jurisdiction of the dispatcher at the OCC The transfer of jurisdiction occurs at a designated boundary location called the Yard Limit

The OCC has a critical role during accidentincident situations when normal rail service has been interrupted It serves as the center for mobilizing emergency responders and MBT A resources It coordinates all activities through the Incident Commander- always a Light Rail Official - in the field and provides up-to-date operating information to management supervision and others within the system who need it to expedite the recovery and return the system to normalized operation as soon as circumstances permit Please refer to Section 70 for additional information about Service Interruptions and Emergencies and the role of the ace

237 Train Control and Signal Systems

The MBTA Green Line light rail trains operate over a double main track system governed by a Wayside Signal System and by an Automatic Vehicle Identification (AVI) System providing signals for train movements through interlockings

238 Communications System

The Green Line communications systems serve a variety of functions that support the operations and maintenance of the line

The basic communications systems are as follows

bull Supervisory Control and Data Acquisition System (SCAD A) bull Automatic Vehicle Identification (A VI) System bull Wide Area Network (WAN) bull Telephone Systems (PAl) bull Radio Systems bull Detection Alann and Emergency Systems bull Closed Circuit Television System - MBTA Video Security System (MVSS)

01-06-2011 16

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

bull Public Address System (P A) bull Variable Message Sign System (VMS) bull T Alerts bull Notification System

239 Fare Collection System

The Green Line System is a partially gated and partially barrier free system The Green Line Surface Stations utilize a barrier-free pay-on-board fare system For the Central Subway System as well as the entire Green Line Extension customers will use fare gates that accept Charlie Cards and Charlie Tickets

Effective January 2007 MBTA customers can purchase their fare from a Fare Vending Machine (FVM) located at the station A passenger will be required to use either a Charlie Card or a Charlie Ticket at the Farebox Fare Media Validator (FMV) or Fare Gate to validate andor gain access to the platform areas

The TVMs FMVs and fare gates arewill be ADA-compliant and arc located in accordance with ADA regulations There will be at least one ADA width gate at each Green Line Extension station They also include audio instructions display screen infonnation panels and instructions in raised letters and required Braille The FMV s also feature display screens and audio instructions in Spanish and Chinese Patrons can examine maps and fare information posted adjacent to the machines and can then select the type of fare they require

All fare media can be validated either at the FMV or the fare gate before the patrons ride MBT A Transit Police and Authority personnel help enforce the pay-on-board system particularly when rear door boarding is used

The MBTA Revenue Collection Facility monitors the inventory level of coin hoppers ticket rolls and bill vaults in the fare vending machines through the AFC Central Computer System (CCS) This allows them to service on an as needed basis

The Authority utilizes its staff of FVM revenue collectors to retrieve loaded cash vaults from the FVMs at stations and replace them with empty vaults The loaded cash vaults are then taken to a central cash counting facility for counting and depositing to the MBTAs cash revenue account

MBTA revenue collectors are armed when servicing the fare collection equipment MBTAs middot policy requires that certain key and log-on procedures be used any time the front door of the FVM is open The machines have an electronic alarm system that will trigger a siren-type alarm if the front door of the FVM is opened without a valid log-in and ID The alarm condition is monitored by a central computer and by the AFC Hub Center located at I 0 Park Plaza Boston MA which is staffed 24 hours per day seven days per week

01-06-2011 17

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The MBTA perfonns periodic inspection and maintenance as well as immediate response to machines that are out of service due to mechanical problems The AFC Maintenance Department uses the same monitoring system (CCS) to determine the status of fare vending machines and gates installed throughout the subway system The AFC Hub Center is also staffed to receive calls from station personnel for notification of defective equipment AFC staff can then dispatch a technician for corrective maintenance as needed There IS a preventive maintenance schedule that is completed on a monthly and annual basis

During the maintenance program the FVM and FMV mechanisms are normally replaced with rebuilt mechanisms on a unit exchange basis and tested before they are returned to service Removed units are sent to the MBTAs workbench for overhaul and returned to inventory Machine components are replaced as necessary The MBTA Automated Fare Collection Department maintains an inventory of spare FVM and FMV components that can be taken to a station and installed should replacement be required due to vandalism accident or other cause Table G indicates the location and number of each type of automated fare equipment

Table G- MBTA Green Line Fare Equipment

GREEN LINE CENTRAL SUBWAY LECHMERE new 6 0 3 0 0 0 I SCIENCE PARK new 4 2 2 0 0 0 0 NORTIISTA South (Valenti Way) Entrance NORTHSTA North (Causeway St) Entrance NORTH STA (Outside Commuter Rail Ticket Office

new

HUB

NA

9

12

0

4

2

6

0

0

0

2

3

5

5

AYMARKET (Green Line entrance) HAYMARKET Con ess Street headhouse)

new

new

7

7

3 3

3

0

0

4

2 0

Has

GOVERNMENT CENTER old 6 4 0 0 3 schedule card carousel

PARK STREET (East) old 5 I 2 0 PARK STREET (West) old 9 4 4 0 PARK STREET (Winter Sbect) NA 3 0

Has2

PARK SlREET (Elevator) NA 2 0 1 0 4 3 2 schedule card carousels

PARK STREET (Boston Common

NA 3 0 0 0

BOYLSTON Northbound new 4 0 2 0 0 0 2

01-06-2011 18

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

BOYLSTON Southbound new 5 I 2 0 ARLINGTON new 6 3 3 0 3 2 2 COPLEY Inbound new 5 2 0 0 0 2 COPLEY Outbound new 7 2 0 IIYNES Main Entrance new 8 2 2 0 0 2 HYNES Convention Center old 3 0 0 0 KENMORE new 7 2 6 0 3 3 SUBTOTAL 118 29 51 0 21 23 17

GREEN LINE SURFACE B BOSTON COLLEGE NA 0 0 0 0 0 0 0 CST MARYS NA 0 0 0 C COOLIDGE CORNER NA 0 0 0 C CLEVELAND CIRCLE NA 0 0 0 D RNERSJDE new 4 4 0 0 0 DWABAN NA 0 0 2 D WOODLAND NA 0 0 2 0 0 0 D ELIOT NA 0 0 2 0 0 0 D NEWTON HIGHLANDS NA 0 0 2 0 0 0 D NEWTON CENTER NA 0 0 2 2 0 0 0 D CHESTNUT HILL NA 0 0 2 1 0 0 0 D RESERVOIR NA 0 0 3 2 0 0 0 D BROOKLINE VILLAGE NA 0 0 3 2 0 0 0 D BROOKLINE HILLS NA 0 0 2 D LONGWOOD NA 0 0 3 1 0 0 0 DFENWAY NA 0 0 2 6 D BEACONSFIELD NA 0 0 2 EHEATH NA 0 0 0 E NORTHEASTERN NA 0 0 0 E BRIGHAM CIRCLE NA 0 0 0 E MUSEUM OF FINE ARTS NA 0 0 0 E SYMPHONY Inbound new 3 2 0 0 0 0 E SYMPHONY Outbound new 3 1 0 E PRUDENTIAL new 6 2 2 0 3 4 0 FENWAYPARK-Gate A NA 0 2 0 0 FENWAYPARK -Gate C NA 0 2 0 0 FENWAYPARK-Gate E NA 0 1 0 0 SUBTOTAL 16 10 36 27 3 4 1 TOTAL 134 39 87 27 24 27 18

Source MBTA

2310 Safety Program

The MBTA Safety Program has been in existence for a number of years and is an extensive initiative to continually improve all aspects of safety within the agency including the MBTA Subway System The System Safety Program Plan (SSPP) is integrated with both the ongoing activities of the agency as well as with the planning and construction of new projects and services

For a more detailed description of Rules Safety and Training within the MBTA Subway System please refer to Section 60 of this document

01-06-2011 19

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

2311 Security

MBTA Green Line Security is provided by the MBTAs Transit Police Department The MBTAs Transit Police Department handles all law enforcement matters including fare enforcement The MBTA Transit Police are funded through the MBTAs Operating Budget

MBTA Transit Police Officers also provide security and general law enforcement services at stations along the routes and right-of-way of each of the MBTA Bus MBTA Subway System lines and MBTA Commuter Rail and on buses trains and coaches They respond to accidents and incidents and they also are active in enforcing traffic laws that are critical to the safety and efficiency of the MBTA Transit System All services are provided as necessary on a 24-hour basis seven days per week with security coverage tailored to the specific needs of the rail system MBTA Transit Police personnel are presently dispatched from the Transit Police Building at 240 Southampton Street in Boston

In addition to the MBTA Transit Police forces MBTAs Light Rail Transportation has Chief Inspectors and Inspectors on staff that provide security for issues related to revenue collection special events requiring crowd control security sweeps and closing and opening of subway stations each day and some property security

MBT A also calls on and cooperates with other police departments and law enforcement agencies as appropriate The MBTA Transit Police Department (TPD) establishes Memoranda of Understanding (MOUs) with other law enforcement jurisdictions as required for implementing a seamless transit policing program These MOUs outline the operational protocols necessary to conduct the transit policing mission in an effective and efficient manner

All stations on the MBTA Green Line Central Subway System have strategically placed VSS cameras for monitoring passenger platforms fare vending machines and other critical areas The images are transmitted by fiber optic cable to monitors at the OCC The stations are monitored during all hours

The MBTA prepared a Safety and Security Management Plan (SSMP) for the Green Line Extension project The SSMP meets the requirements of the Federal Transit Administrations Final Report FTA-MA-90-7001-94-1 Transit System Security Program Planning Guide dated January 1994 and FTA Circular 58001 Safety and Security Management Guidance for Major Capital Projects dated August 2007 The SSMP contains the details of all facets of the MBTAs Security Program The Revised SSMP dated August 2010 which is a confidential document and includes the Green Line Extension is undergoing review by the Federal Transit Administration and Department of Public Utilities A revised SSMP is expected to be approved prior to start of revenue operations

The MBTA Video Security System (VSS) hardware is maintained by the Systemwide Maintenance amp hnprovement Group The applications such as monitoring recording

01-06-2011 20

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

record-keeping and chain of custody are shared by the Transit Police the OCC and the Automated Fare Collection Departments

2312 Connections with the META Bus Network

MBTA Bus services as well as a number of other bus service providers connect with MBTA Subway services including the MBTA Green Line at virtually all stations When a new rail line is introduced changes to bus routes in the vicinity of that new line are not implemented until changes in the Bus Service Plan have been approved by the MBTA Board of Directors Once the Green Line Extension is operating the Service Planning Department will recommend changes to the service plan as appropriate At the conclusion of the public process recommendations will be brought to the MBTA Board for approval

- 1

01-06-2011 21

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

30 OPERATIONS

31 Management and Supervision

The Fiscal Year 2011 MBTA Operations Organization Chart is on the following page

The Director of Light Rail Operations in the Operations Department is responsible for managing the daily service of the Green Line and maintenance of the Green Line Vehicle Fleet

The Figure below represents the Fiscal Year 2011 Light Rail Operations Organization Chart

Director of Light Rail

Operations

I I I

Division Chief Chief Green Light Rail Line

Maintenance Transportation

I I I

Division Chief Transportation Superintendent

The Chief of the Green Line who reports to the Director ofLight Rail is responsible for train service operations on all Light Rail Lines Under the Chief of the Green Line there is a Transportation Superintendent who oversees the transportation supervisor(s ) chief inspectors and inspectors train operators and customer service agents assigned to the Green Line The Division Chief of Light Rail Maintenance manages the maintenance supervisors foremen rail repairers and other personnel necessary to support the day-to-day maintenance programs at the various carhouses

32 MBTA Light Rail Boarding Projections

321 Existing Light Rail Ridership

Table H presents estimated boarding numbers for Fiscal Year 2009 ending June 302009

22 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Deputy Chief Operating Officermiddot

Operations

Diretor dmihFimtxe

Operatbr

Manager Of Director cltf Plan ard Director elf Operatiors Sciedules Oparatbrr Control Director of Hamiddot-~~ Fail

Technology

Cll put Director of OCC$ Tlainileuro

I Deputy Director of Paratra ngtil contract

Operatbrtgt

ChiefOperrting

Officer

_

~)put~middot Director of Jd min~tratbn bull

Operati-ns

Sr Directo1middot of e hi I Director of Bus Sr Direcbrof

Director of Lfsht Pail Pro ure nla nt ard 0 Opara~bns operatbngt contrmed

sermiddoties

DS put Directr of Pailr9ltld Oparatbrr

Director of e hile Efeuroi~Hileuro

Deputv Director of Fltiilrmd OpIBtbrG

D=put1 Director of firance

23 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Table H- FY2009 Average Weekday Boardings by Station- Existing Light Rail ~

Branch iot~l Station BoardingsStation ~

Lechmere E 6645

E 1179Science Park

CE 8491North Station

Haymarket CE 5204

All 10072Govermnent Center

AllPark Street 11169

Boylston All 7618

All 8378Arlington

Copley All 13500

BCD 9525Hvnes

BCD 8653Kenmore

B 2840Blandford Street

BUEast B 2892

BU Central B 2524

BBUWest 899

St Paul Street B 814

Pleasant Street B 1014

1824Babcock Street B

Brighton Avenue B 1571

B 4077Harvard A venue

Griggs Street B 1260

Allston Street B 1115

B 1650Warren Street

Washington Street B 1723 B 923Sutherland Road

Chiswiek Road B 735

Chestnut Hill A venue B 861

B 237South Street

Boston College B 1042

St Marys Street c 1970

c 426Hawes Street

Kent Street c 510

St Paul Street c 935

c 4150Coolidge Corner

Sununit Ave c 1175

c 316Brandon Hall

Fairbanks c 585

c 1217Washington Square

24 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

~ gti ~ 1 )

~ station ~ Branch - Total Station Boardlngs

-

Tappan Street c 837

Dean Road c

316

585Englewood Avenue c Cleveland Circle c 1557

Fenway D 3041

Longwood D 2749

Brooldine Village D 3512

Brookline Hills D 1654

Beaconsfield D 896

Reservoir D 3395

Chestnut Hill D 778

Newton Centre D 1487

Newton Highlands D 1052

Eliot D 595

Waban D 427

Woodland D 1044

Riverside D 2158

P1udential E 3732

Symphony E 1993

Northeastern University E 3007

Museum of Fine Arts E 1676

Longwood Medical Area E 3800

Brigham Circle E 2535

Fenwood Road E 343

Mission ParkParker Hill E 462

Riverway E 664

Back of the Hill E 86

Heath StrectV A Medical Center E 622

Mattapan middot HSL 2238

Capen Street HSL 67

Valley Road HSL 42

Central Avenue HSL 765

Milton HSL 305

Butler Street HSL 225

Cedar Grove HSL 133

Ashmont HSL 2909

Total 181406 Source MBTA

01~06~2011 25 -i

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERA TONS

322 Green Line Extension Boarding Projections

Projections for the Green Line Extension are provided by the Central Transportation Planning Staff (CTPS) and are based on modeling techniques of expected ridership generated using the CTPS Multi-Modal Travel Demand Forecasting Model The model uses the traditional fourshystep process generally employed by travel forecasting models throughout the United States The four steps include independent modules that perform trip generation trip distribution mode choice and network assiguruents Each module was calibrated from observed data

Table I presents the projected weekday hoardings at each of the Green Line Extension Stations in Year 2030

Table I- 2030 Average Weekday Boarding Projections- Green Line Extension

Station fotal Stati9n Boardings ~

Lechmere 7100

Brickbottom 2830

Gilman Square 3930

Lowell Street 1140

Ball Square 1850

College Avenue 2140

Union Square 3570

Total 22560 Source Central Transportatton Plannmg Staff

33 Passenger Capacity

The level of service provided by the Green Line is designed to provide sufficient capacity to accommodate anticipated rider loads in the peak-hour and in the peak direction of travel also known as the Maximum Load Point (MLP) For the current Green Line system the MLP is located approaching Copley Station from points west during the AM peak and between Arlington and Copley during the PM Peak The Green Line Extension MLP is expected to be between Science Park and North Station during the AM and PM peak

Anticipated ridership portrayed here is used for initial service planning purposes Service levels will be adjusted upward or downward depending on actual ridership However existing Green Line ridership will be the primary schedule driver for the Green Line until travel patterns are confirmed and evalllated

34 TJain Service Guidelines

The train service guidelines for the MBTA Green Line are listed in the METAs Service Delivery Policy

01-06-2011 26

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

e For peak periods the planned passenger capacity of each light rail vehicle is calculated as 225 percent of the number of seats on the vehicle The actual crush load capacity of the vehicle is a larger number but that larger number is not included in establishing train service guidelines

bull Scheduled time between trains (headway) will not exceed

- 10 minutes during peale periods

- 15 during all other periods of service

These maximum headways will be maintained on the Green Line Extension as well as the existing system

bull If available a run as directed train will replace any revenue trairi that may encounter mechanical problems that require removal from the main line

OCC and field operations supervision must talce particular care in terminal operations planning to allow for varied operations necessary for service continuity effectively managing the following issues with efficient sequencing to the extent possible

bull The design of the Green Line terminal stations did not include a second set of crossovers on the non-revenue side of the station As such proper routing of arriving trains is a key component as it allows to the extent possible simultaneous train operations during peak headway periods In many cases instead of berthing every arriving train on the outbound track at the station as is the normal practice some trains will be berthed on the inbound track while the train on the outbound track is departing

bull Particular attention must be given to train spacing and track utilization and the ability to cross the train that arrived on the inbound track over to the outbound track during its departure without delaying the next inbound train and vice-versa This task is assisted to the extent possible by established schedule headway and designated terminal berthing tracks combined with an understanding of the interlocking time limitations and travel time in the terminal area Due to the variability of street run segments on the line operational adjustments are an on-going task

bull Terminal management also requires that timely and accurate information be made available to passengers waiting to board at these stations so that passengers are in position and ready to board as soon as the arriving train detrains its passengers

35 Train Consist Requirements

MBT A Green Line Extension stations will be designed to accommodate trains consisting of up to four light rail vehicles (cars)

01-06-2011 27

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Typically two-car trains are currently operated on weekday and weekend train schedules although three car trains are operated on select trips during the rush hour on the B and D branches On the lighter passenger branches such as the E branch one car is removed for the beginning and end of service on weekends With the addition of the Green Line Extension current train operations will remain the same Once actual ridership patterns are defined modification to train length at all times of the day will be considered Once a train control system is implemented three or four car trains may be necessary to efficiently manage the ridership demand

36 Travel Times

This section contains information about the running time between stations and the factors that affect these times All times shown in this document are subject to final testing verification and continued revision as experience is gained with the system and as adjustments are made to the physical plant and the systems that affect these travel times

361 Travel Times between Stations

The one-way travel time estimate is based on

bull All trains operating the full length of the line stopping at each station

bull Operating speeds that take into account permanent civil speed restrictions such as grades curvature and track super-elevation operation on aerial structures the design and layout of crossovers and the time it takes to move through them as well as other operational restrictions

bull Speed restrictions imposed by the Maintenance of Way and other departments and Department ofPublic Utilities (DPU) regulations

bull Maximum design speed of 50 miles per hour

bull Station dwell times This is the amount of time that a train is stopped at a station for passengers to alight and board It normally ranges from 20 seconds at most stations to 50 seconds at rail-to-rail transfer stations depending on the travel period and the ridership volume at a particular station

Terminal turn-around times (when train operators change from one end of the train to the other for the return trip) will be no less than 3 minutes allowing recovery capability for only a very minor service delay This limited tum-around time is made possible by the use of fallback operators at either one or both ends of the line The fallback operator is at the terminal station in position to take over for an inbound train operator immediately after a trains arrival The inbound operator then has a prescribed period ofbreak time before heshe takes up service again by relieving the next inbound train operator The relay may continue through most of the service day The turn-around time for various levels of service delivery is also subject to headway cycle and clearance slots at interlockings where trains must use the available opportunities for their movements to keep in the proper cycle

01-06-2011 28

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30 - OPERATIONS

Table J presents the consolidated travel times for the entire Green Line

Table J - Estimated Travel Times Between Stations - Green Line

B Boston COllege- Government ltCUter via Commonwealth Ave ~~ ~

INBOUND

Lake St

Chestnut Hill Ave

Brighton Ave

Blandford St

Kemnore

Hynes

Copley

Arlington

Bo lston

Park St

Government Center

TOTAL

-

_Distance~~ Cumulative

~ Befiveen _ Distance

- Stations

0000

0768

1947

1273

0264

0362

0565

0363

0325

0303

0249

642

000

077

272

399

425

461

518

554

587

617

642

Early

AM

2

9

8 5

2

3

I

2

34

Sam le Weekday Ru~ Times i~Jilinuies AM Midday School PM Evening

Peak Peak Peak

2 2 2 2 2

15 13 15 15 12

10 II 12 12 II 5 5 6 6 5

2 2 2 2 2

5 4 5 5 4

I 2 2 2 2 2

1 1

2 2 2 2 2

45 43 48 48 42

-

Late

2

II

9 6

2

3

1

2

38

-i

OUTBOUND

Government Center

Park St

Bo lston

Arlington

Copley

Hynes

Kenmore

Blandford St

Brighton Ave

Chestnut Hill Ave

Lake St

TOTAL

0000

0570

0315

0318

0365

0560

0368

0267

1286

1940

20749

674

000

057

089

120

157

213

250

276

405

599

674

2

1

2

3

6

6

6

5

33

2 2 3 3

1

2 2 2 2 2

1 1

3 2 2 3 2

6 4 4 5 3

5 5 5 7 7

9 9 9 13 11 8 9 9 12 12

6 6 6 6 6

43 40 41 53 48

2

2

3

6

8

9

6

39

Early AM Midday PM Evening Late AM Peak Peak

Cleveland Circle 0000 000

-i Washington St 0749 075 5 7 7 7 6 6 5 Coolidge Comer 0783 153 5 7 6 6 6 5 5

St Mmys St 0734 227 4 7 6 6 6 6 5 Beacon Junction 0563 283 1 Kenmore 0102 293 2 2 2 2 2 2 2

Copley 0927 386 5 7 6 6 7 6 5 Arlington 0363 422

Boylston 0325 455 2 2 2 2 2

Park St 0303 4X5 1

01-06-2011 29

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Government Center 0249 510 2 2 2 2 2 2 2

Haymarket 0281 538 1 2 2 2 2 2 North Station 0220 560 2 3 2 2 3 2 2

TOTAL 560 30 42 38 38 39 36 31

OUTBOUND North Station 0000 000

Haymarket 0220 022 4 3 4 4 3 Government Center 0281 050 2 2

Park St 0249 075 2 2 2 3 3 2 Boylston 0315 107 1 1 Arlin on 0318 138 2 2 2 2 2

Copley 0365 175 1 1 Kenmore 0928 268 5 9 6 6 8 5 5

Beacon Junction 0498 317 2 4 5 5 5 5 5

St Marys St 0598 377 2 2 4 4 4 4 4

Coolidge Corner 0752 452 3 3 4 4 4 5 4 _Washington St 0781 530 2 2 2 3 3 3 2 Cleveland Circle 0744 604 2 2 3 3 3 4 3

TOTAL 604 23 33 33 36 40 38 30

D Riverside GoVernmefit Gentet via Highland Branch ~ ~_ ~ ~ ~ ~~_ d

Midday School middot PM Evening Late

Riverside 0000 000

Eliot 2225 223 6 7 7 7 7 7 6 Reservoir 4040 627 7 10 9 9 9 8 7

Beaconsfield

Fen way

Beacon Junction

0431

2470

0429

670

917

960

2 4 2

2 9

2

2 5

2

2

5 3

2

5

3

2

5

2

2

5 2

Kenmore 0102 970 3 3 3 3 3 3 3

Copley 0927 1062 5 7 6 6 7 6 5

Arlington 0363 1099 1 1

Boylston 0325 1131 2 2 2 2 2 Park St 0303 1162 1 1

Government Center 0249 1186 2 2 2 2 2 2 2

Haymarket 0281 1214 1 2 2 2 1 North Station 0220 1236 2 2 2 2 2 2 Science Park 0485 1285 2 3 2 3 3 3 2

Lechmerc 0397 1324 3 5 4 5 5 5 4

Washington St 0780 1402 3 3 3 3 3 3 3

Gilman S uare 0710 1473 2 2 2 2 2 2 2

Lowell Street 0700 1543 2 2 2 2 2 2 2 Ball Square 0490 1592 15 15 15 15 15 15 15

Colle eAve 0570 1649

TOTAL 1649 505 665 585 625 635 605 535

OUTBOUND College Ave

I3all Square

Lowell Street

Gilman Square

Washington St

Lechmere

0000

0570

0490

0700

0710

0780

000

057

106

176

247

325

15

2 2 3

15

2 2 3

15

2 2 3

15

2

2 3

15

2

2 3

15

2 2 3

15

2 2 3

01-06-2011 30

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Science Park 0397 376 2 2 2 2 2 2 2 North Station 0485 413 2 2 2 2 2 2 Haymarket 0220 435 3 2 2 3 2 2

Government Center 0281 463 1 2 1 Park St 0570 488 2 2 2 3 3 2

Boylston 0315 519 1 1

Arlington

Copley

Kenmore

0318

0365

0928

551

588

681 5

2 1 9

2

6

2

1

6

2

8

2

5 5 Beacon Junction 0498 730 2 4 5 5 5 5 5 Fenway 0429 773 3 3 2 2 2 2 2 Beaconsfield 2471 1020 5 5 6 6 6 6 5 Reservoir 0431 1063 2 2 2 2 2 2 2 Eliot 4040 1467 5 5 6 6 5 5 5 Riverside 2225 1690 8 9 10 10 10 9 7 TOTAL 1690 495 605 585 595 635 575 525

E Heath Street- Eechmere via Huntin ton ~Avenue - ~~ ~ ~ ~ ~ lt 17

I-IcathSt 0000 000

AM

Peak Midday Evening Late

B1igham Circle 0685 069 4 6 5 5 5 4 4 Northeastern 0908 159 5 6 5 6 6 5 5

Symphony 0284 188 2 2 2 2 2 2 2

Prudential 024 212 2 2 2 2 2 1 Co ley 0371 249 2 2 2 2 2 2 2

Arlington 0363 285 1

Boylston 0325 318 2 2 2 2 2

Park St 0303 348

Government Center 0249 373 2 2 2 2 2 2 2

Haymarket 0281 401 1 2 2 2 1

North Station 0220 423 2 2 2 2 2 2

Science Park 0485 472 2 3 2 3 3 3 2

Lechmere 0397 511 3 5 4 5 5 5 4 UnionS uare 0900 601 45 45 45 45 45 45 45

TOTAL 601 315 395 355 395 395 365 325

0000 000

0900 090 45 45 45 45 45 45 45

Science Park 0397 130 2 2 2 2 2 2 2 North Station 0485 178 2 2 2 2 2 2

Haymarket 0220 200 3 2 2 3 2 2 Govcmmcnt Clnter 0281 228 1 1 2 Park St 0249 253 2 2 2 3 2 2 Boylston 0315 285 1 1

Arlington 0318 316 2 2 2 2 2

Co ley 0365 353 1 1 1

Pmdential 0384 391 2 2 2 2 3 2 2 Symphony 0240 415 2 2 2 2 1

Nmtheastem 0274 443 2 3 2 2 2 2 2

Brigham Circle 0913 534 5 7 5 6 6 5 5 Heath St 0668 601 4 5 4 5 5 4 4

TOTAL 601 295 375 315 345 375 315 305 Source META

01-06-2011 31

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERA TONS

Mattapan High Speed Line _ - _ ~- ~-

Distance Distance -shy -Befivcen Cumulative Beh cen shy Qumulathe -

Stations Distance Stations _ Distance INBOUND INBOUND OUTBOUND OUTBOUND

Mattapan 0000 000 026 zmiddotss Capen Street 025 025 030 229

Valley Road 031 056 044 199

Central Avenue 043 099 031 155

Milton 032 131 029 124

Butler 029 160 057 095

Cedar Grove 057 217 038 038

Ashmont 038 255 000 000

For the Mattapan High Speed Line scheduled run times are 11 minutes from 630 am to 600 pm otherwise run times are nine minutes

362 Accommodating Persons With Mobility Needs

Operations personnel must be aware of the particular needs of elderly passengers and those with disabilities during both irregular and single-track operations Circumstances may well require supervisory personnel security personnel andor others at side-platform stations to assist passengers and expedite train operations where possible

Special signage andor operating or other personnel positioned at the sidewallc entrance to those side-platform stations is required to properly direct passengers to the proper platform during single-track operations Assistance in the proper time and location effectively mitigates train delay issues encountered from having to wait for passengers moving from one platform to the other

Delays that occur at stations to accommodate the elderly and those with disabilities increase station dwell times and further increase the running times between interlockings described in the paragraphs above For these reasons operating personnel arc required to be especially attentive to the special needs that will occur at side-platform stations during single-track operations deploying additional resources as necessary

37 Train Operations

This section describes the train service levels currently being operated on the MBTA Green Lines four branches and the central subway system

371 Green Line Branches and Central Subway

Revenue service begins at approximately 500AM weekdays and on Saturday and 600AM on Sunday ending at 130 AM seven days a week Trains service all branch stops and stations in the Central Subway system Each of the lines end at various points in the Central Subway System - the B and D branch trains turn at Government Center Station C branch

01-06-2011 32

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

trains turn at North Station and the E branch ends at Lechmere Station See Table B m section 21 of this document for detailed information about service frequency

As necessary weekend diversions are operated on portions of the Green Line in order to provide a large work window for capital projects such as bridge rehabilitations In addition the MBTA will shutdown lines for an extended time to conduct large scale capital projects such as the Riverside Line Track Replacement project

372 Green Line Extension

The Green Line Extension will be fully integrated into current Green Line Operations All operations for the Medford and Union Square aligrunent will be based at the new maintenance facility in Somerville next to the Boston Engine Terminal Mainline operations will be controlled from the ace

373 Start-up Operations- Green Line Extension

Startup Operations (SUO) takes place as the last rail activation clement of the project after substantial completion of the project and System Integration Testing has been completed The start-up date of revenue train operations for the public will immediately follow completion of SUO During SUO which is scheduled for approximately six months wayside systems vehicles communications and schedules are tested and evaluated under simulated operating conditions Service interruption scenarios and emergency response activities are practiced Intra- and inter-agency familiarization takes place The experience gained in this period will be used to refine earlier planning data and possibly develop more accurate rurming times to those shown in Table J

Pre-revenue service testing will be somewhat more complicated due to the direct interface between the existing Green Line operations and the Green Line Extension at the Lechmere Viaduct When necessary revenue service schedules for the existing Green Line will be merged with the pre-revenue testing schedules necessary for the Green Line Extension During this pre-revenue testing trains will run empty as operators will need to familiarize themselves with train operations on the Green Line Extension MBTA has previous experience combining testing with regular service delivery Special provisions to assure the safety and efficiency of the system interface on the Lechmere Viaduct will be required similar to those used in earlier start-ups

374 Revenue Service Initiation -Green Line Extension

As with previous new rail and bus rapid transit start-ups the MBTA Operations Department will work with other Departments to develop an Operational Plan An approach similar to the Silver Line may be used for the grand opening of the Green Line Extension The Opening Operational Plan covering the appropriate period will be developed to ensure proper preparation for heavy volumes of passengers Inaugural events will be held shortly after a soft opening of the system MBTA staff fi-om the various disciplines of the Authority

01-06-2011 33

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

will be used to provide safety crowd control and assistance to passengers and visitors at all new Green Line Extension stations

3741 Hours of Operation

An initial service day of approximately 20 hours will be scheduled for revenue operations The focus on the early morning and late evening service will he to provide minimum connecting times between the MBTA Green Line and other MBTA services such as commuter rail operations and the Orange Line at North Station the Blue Line at Government Center and the Red Line at Park Street Station

The following train service parameters have been established for Green Line Extension operations

bull The span of service is approximately the same on each day of the week with a slightly shorter span on Sundays

bull Early Morning Service o Trains beginning revenue service at either Union Square Station or College

Avenue Station leave from Somerville Maintenance Yard o The first westbound revenue train from Union Square Station toward

Lcchmere will leave at approximately 455-515 AM o The first westbound train from College Ave Station toward Lechmere will

also leave at approximately 455-515 AM o The first eastbound revenue trains will leave Riverside and Heath Street at

approximately 455 and 530AM respectively bull Late Night Service

o The last eastbound trains will leave Heath Street and Riverside at approximately 1205-1245 AM

o The last westbound trains toward Lechmere Station will also leave Union Square Station and College Ave Station at approximately 1205-1245AM

o All trains will leave the mainline hy 130 am

3742 Weekday Peak Period Service

For existing service the peak direction of travel is east from Boston College (B branch) Cleveland Circle (C branch) and Riverside (D branch) to Downtown Boston in the morning and the reverse direction during the evening commute The Heath street (E branch) peaks in the opposite direction due to commuters from Lechmere traveling to Downtown Boston in the morning and due to commuters transferring from other subway or commuter rail lines and traveling in the reverse-commute direction out to the Longwood Medical Area in the evening

For the Green Line Extension the peak direction of travel is west from Union Square and College Avenue in Medford in the morning with the reverse direction for the evening commute The combined segments will realize peak demand that will travel in two opposite directions both to and from Park Street Station

01-06-2011 34

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Scheduled service for the Union Square and Medford Branches is a direct extension of services already provided on the Green Line for the Heath Street (E branch) and Riverside (D branch) branches As such the scheduled headway for both the morning and evening peak period will be one train every 5-6 minutes All weekday trains will operate with at least two (2) cars

The general parameters for peak time periods are

bull The AM peak period begins at 630am and ends at 900am The peak of the peak period into Park Street Station is anticipated to occur between 730am and 830am

bull The PM peak period begins at 330 pm and ends at 630 pm The peale of the peak period away from Park Street Station is anticipated to occur between 500 pm and 600pm

It is expected that some schedule adjustment will occur after the beginning of revenue service as customer travel patterns become established

3743 Weekday Mid-Day Service

During the off-peale mid-day periods 900 am to 330 pm train service frequencies are reduced Service will operate every 8 to 10 minutes

3744 Weekday Evening-Night Service

Evening service between 630pm and 830pm will operate at 10 minute headways on the Green Line Extension consistent with the existing Green Line

Night Service from 830pm until 130 am will have 11 to 14 minute headways Trains will have two-car consists

3745 WeekendHoliday Service

Extension service is expected to operate every 10 minutes on weekends and holidays similar to existing Green Line Service For some periods of higher ridership service every seven to eight minutes will be offered

3746 Special Event Service

Additional service is provided as necessary for various special events The largest special events of the year include First Night Boston (New Years Eve Celebration) on December 31 and the July Fourth fireworks These events will require additional vehicles to be deployed to provide service

01-06-2011 35

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

The MBTA also provides additional Green Line service in order to meet demand for professional sports events in Boston In addition extra train service will be provided along existing routes as required by customer demand for other special events

3747 Train Operating Patterns

For normal train operations on the Green Line trains will depart from one of the yards generally determined and scheduled by train location as it relates to the individual branches It should be noted that this represents a significant challenge at the yards The Heath Street Branch (E branch) is problematic due to the distance between the carhouse and the location where trains can enter the E branch V chicles leaving the current yards (Riverside Reservoir and Lake Street) need to run cast into the Central Subway system before heading west on the E branch Upon completion of the Green Line Extension it is expected all E branch cars will operate from the Somerville Yard

Normal operations will have all eastbound trains (Riverside to College Avenue and Heath Street to Union Square) operating on Track 1 while all westbound trains (College Avenue to Riverside and Union Square to Heath Street) operating on Track 2

During periods of irregular operations service interruptions or emergencies OCC dispatchers will use their best judgment to assign trains to specific branches considering the following criteria

bull Station track availability and train movement

bull Occupancy of the tail track(s) if applicable

bull The total time required to traverse the interlocking (depending on the route selected) and berth on the designated arrival track and

bull The proximity of the following inbound train on the same track

For discussion of single-track operations refer to Section 721 below

38 Total Revenue Fleet Requirements FY 2011-2015

Total fleet requirements include the number of vehicles required for scheduled peak period revenue operations including those needed for run as directed Trains and those needed for maintenance Maintenance needs include vehicles for scheduled maintenance and an allowance for unscheduled maintenance or repair (See the Light Rail Fleet Management Plan for details on calculating fleet needs)

Based on the hoardings projections shown in Section 32 above the total fleet requirements are presented by Fiscal Year in Table K

01-06-2011 36

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30 - OPERATIONS

Table K- Total Fleet Requirements FY 2011-2015 ~

~ - ~ y ~ 1-_~ --shy Eiscal yenear ~ -v ~

- ~ ~ ~

- -shy -

- shy ~ ~ -

- --shy -- - - 20l2 -2o1r 2014 - 20l5 - 2016- - -Ridership 201947 203764 205598 207449 209315

Peak Headways (min) 5-7 5-7 5-7 5-7 5-7 middotmiddot middotmiddot middot middot Vehicles middot middot

Scheduled Service 52 52 52 52 172

Run as Directed 6 6 6 6 6

Corrective Maintenance Hold 41 41 41 41 41

Preventive Maintenance 10 10 10 10 10

Heavy Damage 10 10 10 10 10

Total Required 158 158 158 158 178

Total Available 219 219 219 219 243 Notes Vclncle numbers rue from the Subway Fleet Management Plan

39 Operations Control Center

The OCC is located at the MBTA Operations Building at 45 High Street in Boston

For additional information about the OCC please refer to Section 238 above and Section 70 Service Interruptioru and Emergencies

310 Train Operators

Each MBTA Green Line car is operated by a single train operator There are no other crew members

3101 Reporting Station

All train operators report on and off duty at each yards facility

3102 Relief Points and Fallback Operators

Some in-service train operators swing off at the terminal stations or the Reservoir Upper Yard This arrangement avoids the time and expense required to deadhead train operators to and from the end points on the line It substantially improves the productivity of train operators and reduces operating cost

3103 Duty Assignments

All train operator revenue assigrunents arc developed by the MBT A Plans and Schedules Department When completed they arc transmitted to the Green Line Superintendent for

01-06-2011 37

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

implementation at specified dates Train operators nortnally pick their duty assignments in accordance with the terms of collective bargaining agreements that are in effect Some operators are assigned to take custody of trains and place them into service or bring them back from service from the various carhouses Some train operators relieve others already in service and may or may not handle trains to and from the yard Other train operators are assigned to work as directed providing staffing for logistical train movement within the yard limits mainline replacement test or extra trains and emergency operator replacement Besides the number of train operator assignments needed to provide scheduled and logistical service an additional number of extra or relief operators arc required to cover train operator vacations and sick days and to provide coverage for other vacancies that may occur

Preliminary estimates show that operation of service along the Green Line Extension will require an additional 31 full-time (FT) streetcar motorpersons and 12 part-time (PT) streetcar motorpersons An additional five FT and PT streetcar motorpersons would be required for cover list (relief drivers used to fill in for absent ones) resulting in a total of 36FT and 15 PT streetcar motorpersons

01-06-2011 38

MBTA Light Rail Transit System Operations and Maintenance Plan S~CTON 40- ENGINEERING AND MAINTENANCE

40 ENGINEERING AND MAINTENANCE

41 Management and Supervision

The Engineering and Maintenance departments are responsible for Track Communications Signals Traction Power Building and Structures Responsibilities encompass all required inspections preventive maintenance corrective maintenance emergency response and system design and improvements These departments are also responsible for rail system infrastructure preservation (Note This section does not apply to MBTA Commuter Rail which is operated and maintained by the Massachusetts Bay Commuter Rail Inc)

As portions of the systems start to age every effort is made to protect the infrastructure investment Examples of this work include track maintenance and repair rail profile grinding signal repair and replacement grade crossing rehabilitation traction power system renewal and upgrades These programs are necessary to support the Light Rail Operations overall goal of operating and maintaining a safe clean and efficient transit system with professionalism courtesy and integrity throughout the Metropolitan Boston region

The Engineering and Maintenance Department is currently divided into six units that directly support the MBTA Operating System

bull Ttack bull Signals bull Traction Power bull Communications bull Building amp Structures bull Projects

The Track Signals and Communications Departments report to the Director of Systemwide Maintenance amp Improvements Traction Power and Building amp Structures report to the Director of Facility Infrastructure amp Engineering Both directors report directly to the Assistant General Manager for Engineering and Maintenance along with the Deputy Director of Projects The Fiscal Year 2011 Organization Chart for the Engineering and Maintenance Department is presented on the next page

The Engineering and Maintenance Department personnel are currently stationed at three base locations dispersed throughout the rail system network as follows

bull 45 High Street Boston bull 500 Arborway Jamaica Plain bull Arlington Ave Charlestown

39 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEfRING AND MAINTENANCE

Director of Fin a noel ampAdmintstration I

Managarof Marngerof TbullJlanagerof

(ontrjCtl Ad min5tration Mltrtertlls

Director- Faoilility Infrastructure amp

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DeputyDireotor of Dsplltl Dinctor of Deputy Director of

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ProjectsStnxtures

I

Suporlntotxlant of F)rojct rlcnager (6)

SU[)rinterdarrt of Builling

Fllmiddotmiddotltersvstem amp Maintenane

Equipment

Superi11Wrdant of Electrial 8lt

SLipFillt100ant of Meclltjn)al Tranzmizsb11 St Mairrterane

Dttributbn

Manaeerofstotbn support se rbullies

r1 lamge rof Pobulliler Engireering

rv1analiler ot Facmtmiddot lnfrastruture EfeuroitEerfrg

A~M

Engineoringamp Maintenance

Maintenaroe COntrol t sset

ffllt~nagemrn

obull

romiddot ornnrrmiddotusurme

Engi-==ering amp

bull u

smiddot)middotstemmiddotwkle rmiddotbulllainternrce Si

Doaputshy Df~ctor of Deputbull Director of De putgt cltire(tor of

S~mls rmiddotmiddotlogti~ Ocommunications Slt

SeUfll

Stipo=rmiddotigtor superimerdant Light s upe rirrte rda m or Green Lfoo Pail 111aintenane communiatblgt

supe 1 tor orang Suporinterlant supertgtorof

Lire liea-~ Rail communiatbn amp

Maintenare ecudtbull Englraering

Supertgtoror

superSCJrBJL~ Llra ManaJerlmiddotlComiddot ltommuniatbns amp Engineering securitmiddot

fllairrteljiJe

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relay reqair

~occd Lh

40 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

Included in the preventive maintenance program are periodic inspection and maintenance tasks which have been established to meet the METAs needs The scope and frequency of these tasks are based on the following criteria

bull System safety bull Regulatory requirements bull Manufacturers recommendations bull Agency experience bull Budget constraints

A brief summary of each of the maintenance areas with department-specific Maintenance Plans noted as applicable is contained in the following sub-sections

42 Track

The track of the MBTA Subway System is maintained hy the Track Department in accordance with the programs defined in the Departments Track Maintenance Program Jnly 2008 The plan complies with established industry guidelines as well as Federal and State regulations Inspection and maintenance is performed using tested and reliable methods DPU regulates track inspection at the MBTA which requires formal inspection and maintenance programs A systematic inspection and maintenance program has been established to ensure the safety of the riding public and MBTA employees

All MBTA Subway track is inspected and maintained in accordance with the Federal Railroad Administration Track Safety Standards as contained in Title 49 CFR Part 213 It is MBTA Subways policy to maintain its track to a standard that is one Federal Railroad Administration (FRA) track class higher than is required by the maximum operating speed for any given segment of track

Track inspection is performed by trained and certified track inspectors to identify potential safety hazards and to report on the changing condition of the track geometry Main and yard tracks arc required to be inspected three times weekly with at least a one-day interval between the inspections In addition each switch tumout and track crossing must be inspected weekly Written track inspection reports are completed by the track inspectors documenting the location track nature and extent of the defects and conditions observed Reports also contain repair date action taken and the name of the person making the repairs to minor defects at the time of the inspection Defects that cannot be repaired by the inspectors at the time of inspection are considered major defects requiring additional resources andor a longshyterm maintenance program and plan to remedy the issue

The following are examples of the items that are included in an inspection

bull Track Stmcture All ballasted track direct fixation track embedded track grade crossings and special track work sections arc inspected for appropriate fit of all components including track switch points and moving parts

41 01-06-2011

middot MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE middot

bull Fastening Systems Direct fixation bolts and rail clips spikes joint bars and rail anchors are inspected for tightness

bull Track Geometry Track gauge alignment cross-level super-elevation as well as ballast and sub-grade conditions are inspected to determine that they are within in acceptable tolerances

bull Deterioration Excessive or unusual wear of rail ties bolts joint bars frog inserts switch points rail welds and other appurtenances is identified by measuring and evaluating in accordance with the requirements and tolerances or each component Such inspections also include identifying vegetation growth and right-of-way encroachments or infringements

bull Undergoing or awaiting repair Any track undergoing or awaiting repair upon which a speed restriction is assigned shall be inspected at a frequency which will ensure safe operation at all times

bull DPU may require inspections at more frequent intervals in areas of dense traffic high operating speeds or questionable physical conditions

The Track Maintenance Program provides detailed instructions for each type of inspection including the standards and tolerances to be met the forms to be used the type of repair andor corrective actions required for each situation the materials and procedures to be used and the record-keeping requirements

As with other maintenance tasks that involve the active railroad the Track Department must perform a significant amount of its work during the limited non-revenue service hours This requires special coordination and flexible work schedules with personnel and equipment availability sufficient to accomplish the required work in the time period available In many cases the work can be accomplished without adversely affecting scheduled train service

Other work of longer duration or involving interlockings for example can involve taking sections of track or interlockings out of service while repair andor reconstruction work is done The Track Department coordinates its plans and activities closely with various Subway Operations Departments including Transportation OCC and Plans and Schedules In some circumstances single-track train operations are required to provide sufficient time for the necessary work to be performed

The Track Department maintains the required records of inspection and maintenance and makes them available to the DPU for review and audit

43 Communications

The Communications Department installs and maintains the rail system telephone and radio communications systems on the MBTA system The following communications systems are

01-06-2011 42

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

in place on the MBTA Green Line Central Subway System and will be installed on the Green Line Extension

bull Maintenance Telephones (at interlockings and signal installations)

bull Emergency Telephones at Traction Power Substations (TPSSs)

bull Emergency Telephones at Blue Light Stations (BLS)

bull Fire Alarm Systems (All Stations)

bull Passenger Assistance Intercom Systems at stations

bull Public Address (P A) Systems at passenger stations

bull Variable Message Sign (VMS) Systems at passenger stations

bull VSS at passenger stations

bull VSS monitor equipment at the OCC

bull Audio and Video recording equipment at the OCC

bull OCC Uninterruptable Power Supply (UPS)

bull Wide Area Network (WAN)

bull Radio channel for train operations

bull Radio channel for yard operations

bull Multi-transmitter system radio channel for Right-of-Way Maintenance

bull Tunnel radio system including firepolice channel connections

There are other commnnications systems at MBTA to serve the agencys administrative functions which are also installed and maintained by the Communications Department within MBTA Engineering and Maintenance

Inspection and maintenance of the radio and telephone systems listed above and the devices connected to them are carried out at specific intervals in accordance with manufacturers recommendations and where applicable in accordance with the requirements of the Federal Communications Commission (FCC) and the DPU The Commnnications Department maintains records of the required inspections and maintenance and makes them available to the FCC and the DPU for review and audit

Most of the radio antenna locations that serve the MBT A System are located within the Boston Metropolitan area and arc located on MBTA owned properly

The Commtmications Department works closely with the Facility Infrastrnctnre and Engineering Department that manages the SCAD A system to manage the interfaces between the two systems

01-06-2011 43

MBTA Light Rail Transit SystemmiddotOperations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

44 Signals

The Signals Department installs and maintains the wayside signal and train control systems on the MBTA Subway System It does not install or maintain the signal equipment mounted on the light rail vehicles

The following signal systems are m place on the MBTA Green Line and Green Line Extension

bull Automatic Vehicle Identification (A VI) System

bull Wayside Signal System

bull Signal track circuitry and associated equipment

Signal maintenance includes the periodic inspection testing and performance of both scheduled and coucctivc maintenance to insure the proper and safe operation of the signal system The scope of signal maintenance includes interlockings and yard signal systems The core of this system includes the testing adjustment and repair of vital relay circuitry logic networks relay logic control limit circuits for protection against following trains power supply and transfer networks and all the relevant and peripheral appurtenances and signal appliances

Signal supervisors oversee the work of signal maintainers and other signal department personnel to achieve the required levels of safety and operational performance reqnired by the MBTA Subway system

A feasibility study is cuuently underway for a train control system for the Green Line Once a teclmology is chosen for train control the MBTA expects to pilot the teclmology on one of the Green Line branches The Green Line Extension will be designed in such a way not to preclude the implementation of train control on the Medford and Union Square Branches

45 Traction Power

The traction power distribution system consists of three components substations auxiliary distribution and the DC distribution systems The basic preventive maintenance program is divided into two parts the first part is the required or safety related maintenance which is performed on a schedule the second part consists of those inspections and procedures that when completed within a prescribed time frame act to ensure a safe economical and reliable operation

To achieve the operational support and maintenance goals the personnel of the traction power department maintain a flexible operating schedule This schedule provides response coverage during the hours of revenue operations while maximizing the efficiency of scheduled maintenance activities during the non-revenue hours This is particularly critical due to the small non-revenue window available for traction power maintenance The plan is

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

middot implemented by scheduling the maintenance force in the most effective manner This is done with overlapping shifts of maintainers that can concentrate their efforts as required by maintenance schedules The Traction Power Department participates in extensive in-house training and in the safety drills that are implemented by the Chief Safety Officer and the MBTA Transit Police Department

451 Traction Power Substations

The existing Green Line is fed by the Traction Power Substations presented in Table L

Table L - Traction Power Substations

bullSubstation ~ gt f ~ i

bull Location i ~ ~ tf

bull

c ~

bull Supplier

Coolidge 19 Webster Street Brookline MBTA

North Station 80 Haverhill Street Boston MBTA

Shawmut 1091 Washington Street Boston MBTA

Newbury 354 Newbury Street Boston MBTA

Cooks Jnnction SIR Winchester Street Newton Highlands N-Star

South Station 45 High Street Boston N-StarMBTA

Reservoir Strathmore Road Brooldinc N-Star

Riverside Grove Street Newton N-Star

Berkeley 90-92 Berkeley Street Boston MBTA

Kenmore Loop at Kenmore Passenger Station MBTA

Commonwealth Ave Public Alley ofHarvard Street Brookline MBTA

Aspinwall Off Longwood Avenue Brookline MBTA

Hanunond Pond Off Hammond Pond Parkway Brookline N-Star

Mattapan River Street Boston MBTA

Ashmont Dorchester Avenue Boston MBTA

452 Overhead Catenary System (OCS)

The OCS for the MBTA Green Line is a simple catenary equipped with an auto-tensioning system to maintain the proper level of tension in the OCS contact wire A system of counterweights automatically and continuously maintains the proper degree of tension in the system For yard tracks and some sections of embedded track single fixed trolley wire is used instead The trolley wire requires that tension be manually adjusted by traction power personnel to accommodate changes in the ambient temperature and other conditions The manual method is less expensive to build but labor intensive and more expensive to maintain

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

It also can increase the risk of entanglement of a pantograph in the catenary under certain conditions

The following list of major components 1s included in the detailed traction power and overhead catenary maintenance plan

bull A C Vacuum Breakers bull AC Load Break Switches bull Rectifier Transformers bull Rectifiers bull DC Breakers and Contra Is bull Auxiliary Transformer bull Potential Transformers bull Batteries bull TPSS Air Conditioning bull Fire Alarm TestRepair bull Emergency Operation Switches bull Manual Operation Switches bull OCS Tension and Height bull Manholes bull Safety Equipment bull Emergency Trip Switch System bull Station Lighting bull Emergency Ventilation Systems bull Station Power bull Documentation of all inspectionswork

In addition to the maintenance of the traction power substations and the OCS for the Light Rail Division the Traction Power Department is responsible for the maintenance of the Heavy Rail Divisions third rail system and its traction power substations the ventilation and lighting systems for all tunnels I underground segments auxiliary power equipment the UPS systems and other associated equipment

The Traction Power Department is equipped with the specialized vehicles and other gear that arc required to maintain the system

46 Building and Structures

The Deputy Director of Building and Structures has the responsibility for the maintenance of the right-of-way stations bridges and other structures revenue vehicle maintenance facilities passenger stations and wayside system facilities for the MBTA Subway System

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

The Building and Structures Department performs the periodic maintenance and repairs needed to maintain the right-of-way stations buildings and shop facilities of the MBTA Subway System

47 Engineering and Maintenance Projects Systems Engineering

The Maintenance of Way Engineering Department supports the Communications Traction Power and Signals Departments with systems design evaluation and testing oversight for both in-service and proposed rail projects

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

50 SUBWAY FLEET AND SUBWAY FLEET SERVICES

51 Management and Supervision

The Division Chief of Light Rail Maintenance monitors all rail fleet activities on the Green Line Themiddot Green Line Maintenance Superintendent is responsible for managing the day-toshyday operations at each of the carhouses The Senior Director of V chicle Procurement and Quality Assurance oversees all of the Everett Shops operations including the main repair facility The Section Chief for the Everett Main Repair Facility manages the operation on a daily basis

Shift operations include a number of forepersons managing the work of tradespeople rail repairers and other support staff for fleet maintenance

52 Description of MBTA Green Line Light Rail Fleet

The MBTA Green Line fleet of Light Rail V chicles (LRV s) presently consists of 114 Type 7 Kinki- Sharyo Cars and 95 Type 8 AnsaldoBreda Cars which are articulated with an A and B section The Kinki-Sharyo car seats 46 with a typical capacity of 101 The AnsaldoBreda Cars are a 70 percent low floor vehicle with a deployable bridgeplate located at each of the low floor doorways to provide access for disabled customers they seat 44 and accommodate up to 2 wheelchairs with a typical capacity of 101 Both types of cars can hold additional standees under crush load conditions

The cars are designed to operate on a nominal 620 volt DC supplied by an OCS Each car has a single pantograph on the A end of each car that is extended vertically to contact the OCS to collect electrical energy for traction power and the vehicles auxiliary systems Each car is equipped with a radio climate control system and has a train operator cab on each end of the vehicle so that a single vehicle can be operated in either direction in customer service The cars may operate singly or in trains of two or three cars with a train operator for each car as defined by MBTA work agreements As one of their duties chief inspectors and inspectors assist train operators when needed

MBTA is in process of procuring an additional 24 cars for use on the entire Green Line system including the anticipated Green Line Extension The LRVs in this order will be designated as Type 9 cars

The Type 9 cars will differ in the following ways from the AnsaldoBreda Type 8 car

bull For the Type 9 car ASME RT-1 crashworthiness requirements will be specified providing improvements in crashworthiness performance through incorporation of crash energy management (CEM) features in the structure The CEM design will increase the amount of collision energy that can be safely absorbed by the Type 8 vehicle

bull 4 wheelchair locations will be required in the low-floor area of the Type 9 as opposed to 2 in the Type 8

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bull Sliding plug doors will be required on the Type 9 car in place of the hi-fold doors used on the Type 7 and Type 8 cars

bull The HV AC system is required to utilize hermetically sealed scroll type compressors units with variable capacity control rather than the traditional piston-type compressors

bull The cars are required to utilize energy and life-cycle cost saving LED interior lighting bull The cars will be equipped with an internal and external video recording system

covering the passenger compartment doorways and the right-of-way from the operating end point of the view

bull The Type 9 car will be required to include additional passenger information signs and internal video information displays

521 Fleet Interchangeability

The Type 9 cars are specified to operate independently of the Type 7 and Type 8 cars The MBTA anticipated significant impacts to both cost and schedule should the Type 9s be required to be fully operationally compatible with the existing fleets Type 9 cars will be required to be mechanically compatible with the existing fleets to ensure collision compatibility and allow for recovery of disabled trains

522 Heavy Rail and Light Rail Operations Fleet Management Plan

The Heavy Rail and Light Rail Operations Fleet Management Plan is currently being updated to provide more detailed fleet operating and maintenance infonnation for tl1e Green Line as well as all other MBT A Subway lines

523 Train Control

The Type 9 cars will he manufactured with sufficient space under the vehicle to install electronic equipment for train control The remaining cars in the MBTA Fleet will need to be retrofitted to operate on lines equipped with train control

53 Description of Light Rail Fleet Services Facilities

531 Everett Subway Repair Facility

The Everett Subway Repair Facility located inEverett MA performs heavy repairs for which carhouscs do not have the appropriate tools and equipment to perform The Everett Subway Repair Facility typically perfonns on heavy equipment such as trucks HVAC units etc which are transported hctweeri the carhouses and Everett by MBTA employees In addition the Everett Main Repair Facility has the equipment to remanufacture critical components which are then returned to inventory

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532 Riverside Carhouse

The Riverside Carhouse located in Newton MA near the junction of Route 128 and the Massachusetts Turnpike is a large maintenance facility that is typically used for the Green Lines heavy repair operations Heavy repairs are considered repairs that require more than 24 hours to complete from the time the vehicle arrives at the shop The facility contains a car wash inspection repair areas blowing pit wheel truing pit resistor and pantograph repair area equipment and truck removal areas paint booth parts storage lube room battery room and welfare facilities The Riverside Carhouse which can store 90 vehicles in the yard has the capability to repair trucks true wheels change out HVAC units sandblast and paint vehicles replace windows and perform body repairs

533 Reservoir Carhouse

The Reservoir Carhouse located in Brookline MA ncar Cleveland Circle is a maintenance facility that primarily performs running repairs Running repairs are repairs that can be completed within 24 hours after the vehicle has arrived at the shop The facility which can store 51 vehicles in the yard contains a car wash car storage and three track inspection areas track and truck repair areas and a parts storage facility The carhouse also has the ability to remove trucks from the vehicles in the truck repair area and repair the electronic assemblies

534 Lake Street Carhouse

Lake Street Carhouse which can store 22 cars in the yard is located on the BostonNewton line at the terminus of the Boston College Line As the smallest carhouse employees perform daily inspections on a portion of the fleet and repair of minor defects if found Otherwise the repair work is referred to Reservoir or Riverside Carhouses

535 Green Line Extension (GLX) Carhonse

The GLX Carhouse which will be located in Somerville MA will provide washing cleaning inspection and maintenance and will have the capability to perform most vehicle repairs for the MBTA Green Line fleet

The main shop building at the Yard will contain tWo tracks with service and inspection pits and a third repair track with a hoist for heavier repairs as well as a wheel truing machine A second building will house a train washer facility

The GLX Carhouse must also depend on the Everett Subway Repair Facility for certain types of heavy repairs

The GLX Carhouse and Yard will have its own traction power substation to provide energy to the OCS for the facility LRV movements within the yard are made under the supervision of a yardmaster located at the carhouse

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The GLX Yard will provide the yard track storage for Green Line LRV s that have been inspected serviced repaired washed cleaned and prepared for revenue service There will be several dedicated storage tracks Upon commencing revenue operations for the Green Line Extension a total of 80 LRVs will be supported by the GLX Carhousc The overall storage capacity for GLX Yard is 80 cars

The overall size and configuration of the property parcel on which the GLX Carhouse and Yard is located provides significant limitations to the layout of the facilities and to the efficiency of LRV and train movements within the yard areas The site is constrained geographically by terrain features including a street on the northwest side the MBTA commuter rail system mainline right-of-way on the east side the MBTA Green Line right-ofshywayoverhead bridge on the south side and the Broadway Street overhead bridge

These space limitations place a greater emphasis on the careful coordination of train and LRV movements and the development of an efficient yard operating routine

536 Mattapan Repair Shop

The Mattapan Repair Shop which is located in Boston MA is a maintenance shop that performs running repairs and vehicle inspections The facility which can store 10 vehicles in the yard contains a car storage area and two track inspection areas track and truck repair areas and a parts storage facility The Mattapan Repair Shop must also depend on the Everett Subway Repair facility for certain types of heavy repairs

54 Subway F1eet Inspection and Maintenance

The Preventive Maintenance Program consists of regularly scheduled actlvilics that arc necessary to maintain the performance level of the vehicles and their components Examples of typical activities include complete lubrication calibration adjustments and replacement of consumablcs such as air filters brake padsshoes and pantograph carbon strips Additionally many items arc visually inspected and repaired or replaced as needed

Preventive maintenance inspections are mileage-based for the Type 7 Cars - they are inspected at 6500 mile intervals or at 90 days if they havent accumulated 6500 miles Type 8 vehicles are inspected on a 90-day interval The PCC Cars are inspected at 30-day intervals

The HVAC system is inspected ammally Air compressor inspections are also performed on an annual basis There is an on-going coupler modification program in place Other campaigns and modifications are initiated on an as-needed basis

541 Cleaning and Servicing

The car interior is swept every night while more intensive cleaning such as washing the floors or window cleaning is done in accordance with a cleaning contract that MBTA has with an outside vendor When the car arrives at the carhouse yard after revenue service the

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car is sent through the train washer depending on the time of year for its external washing Following the washing and cleaning the train is moved to the yard

Most minor repairs can be made while the train is in the yard If necessary the train can be moved to the shop and spotted for repairs that cannot be done in the yard Once all needed repairs and cleaning is done it is moved to the designated storage track and positioned for its next assignment

542 Unscheduled Maintenance and Repair

In each of the individual carhouses reports of needed maintenance or repair may come from the operators or from the rail repairers during their daily inspections while preparing the fleet for service The need for repairs may be communicated verbally via hand-held radios or by generating a work order For LRVs in revenue service the train operator reports the fault or needed repair via portable or car-borne radio to the OCC The OCC then initiates a response to the train and also sends a work order to the maintenance department for repairs that may be needed

For maintenance or repair needs discovered in the yard depending upon the type of repair needed the vehicle may be repaired in the yard or moved into the shop and onto a service and inspection (SampI) pit or onto the heavy repair track and placed on the hoist Normally one of the two SampI pits will be utilized for unscheduled maintenance while the other is reserved for scheduled maintenance activities

For maintenance or repair needs that occur during revenue service the response is normally addressed in one of two ways The problem may be able to be handled in revenue service by the actions of the train operator who can respond to the problem while at the same time communicating with the OCC to notify them of the problem or by a transportation official Ifmiddot a long delay is expected then a repairer from Green Line Maintenance will be dispatched Otherwise the train will be pushed or pulled from service from the next train on the line

Reports of a vehicle incident problem are normally made via radio by the train operator In turn all response personnel become aware of the situation at the same time and can start formulating a repair or replace strategy MBTA personnel arc trained to follow specific procedures to safely address maintenance issues that occur on in-service trains

Line supervisors and some inspectors have a well-equipped sport utility vehicle (SUV) and move from place to place along the line as their duties require There are 25 inspectors and transportation supervisors on the line at any given time With the extension of the Union Square and Medford Branches three additional inspectors and one supervisor will be assigned to the cast end of the mainline and will be available to assist with incidents

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543 Critical Systems Replacement or OverhaulRebuild Program

In addition to the regular maintenance needs of the fleet the META will complete programmatic replacement of critical systems or mid-life overhauls of all vehicles as necessary Transit industry standards typically call for the evaluation of rail vehicles after they have been in service 10-12 years If the results of the evaluation indicate that beneficial results would be obtained by replacement of critical systems from rehabilitation (overhaul) then such work would need to be initiated as soon as possible Vehicles requiring an overhaul would be out of service for up to 60 days

Other major repairs to vehicles may occur as a result of warranty programs or be necessary as a result of accident damage

544 Emergency Response Capabilities

When an emergency occurs on the mainline the level of response depends on the severity of the incident Emergency response is utilized for accidents or derailments Accidents include collisions with automobiles persons or objects on the track The Green Line Supervisor Inspector and Rail Repairer Team respond to any accident that occurs on the mainline

At the incident the Incident Commander directs the efforts of emergency responders and reports to the OCC Rail repairer and track maintenance personnel are dispatched from their respective areas in all accident and derailment situations The Supervisor also coordinates with META and other agency emergency response personnel for the safe evacuation of the train ifnecessary

The rail repairers job is to evaluate the damage to the train and to coordinate with the Supervisor to get the train moving again once it has been released to move by the Incident Commander If further support is needed additional personnel are dispatched from the yard as necessary to assist in getting the train off the mainline so that service can continue

If the train cannot be moved under its own power another train may be sent to couple up to it and tow it to the yard Should that not be possible a heavy duty hi-rail Brandt truck designed to tow trains may also be utilized If the Brandt truck is utilized designated personnel at the yard load the portable re-railing equipment box onto the bed of the Brandt truck and drive the truck to the accident site If the accident occurs in an area away from a grade crossing or a level area that prevents the truck from driving directly to the scene then the truck would be placed on the track and would operate over the track to the accident site

In emergency situations the priority is to resolve the situation safely and quickly and to minimize the disruption to revenue service

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60 RULES SAFETY SECURITY AND TRAINING

61 Responsibility for Safety and Secnrity

MBTA has very active and visible safety and security programs led by the agencys Chief Executive Officer

MBTAs Policy Statement The MBTA is committed to providing safe secure reliable efficient convenient public transportation services to the region it serves A major consideration in fulfilling this mission is the safety and security of MBTA customers employees contractors vendors and the general public As such the MBTA has established and implemented comprehensive safety and security programs to ensure all MBT A construction projects and transit services are established and delivered within the highest practical level of safety and security

MBTAs Safety and Security Principles

bull Safety and Security are a 247 priority bull Safety and Security are everyones responsibility bull Accidents and injuries are preventable bull Working safely is a condition of employment bull Passenger and worksite security are vital for MBTAs success bull Training is essential for good safety and security performance bull Management is accountable for safety and security

62 System Safety Management Plan

MBTA Safety Department maintains a System Safety Management Plan (SSMP) in accordance with APTA standards and DPU General Orders The SSMP is the means of integrating safety into all MBTA System operations It establishes the mechanisms for identifying and addressing hazards associated with the MBTA System It also provides a means of ensuring that proposed system modifications are implemented with a thorough evaluation of their potential effect on safety The SSMP describes how accountability for safety is integrated throughout the organization

The MBTA Safety Department is responsible for developing administering and implementing a comprehensive SSMP with specific goals and objectives purposes programs and activities to prevent control and resolve unsafe conditions and hazards that may occur during the life cycle of the rail system The Safety Department shall be involved in all systems beginning with the conceptual engineering design and procurement through to the operational stages

The MBTA self-certifies its own rail transit projects subject to the safety oversight of the DPU MBTA however has a safety (and security) certification program for MBTAs Green Line Extension similar to programs used in its previous rail activations Io addition

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MBTAs Safety Department performs Internal Rail System Safety Audits (IRSSA) as required by DPU FTA and APTA to monitor system-wide compliance with the SSMP As required by DPU the IRS SA is conducted annually in accordance with APTA Guidelines In addition the Rail Transit Safety Section of the DPU conducts an on-site external audit of MBTA rail systems every three years

The SSMP is in the process of being updated to include operations on the Green Line Extension The SSMP is reviewed every three years to make updates corrections and modifications Any revisions to sections of the SSMP prior to the three-year cycle will be distributed as an amendment

63 Regulatory Agencies

631 Federal Railroad Administimiddotation (FRA)

The FRA is the regulatory agency with jurisdiction over railroads involved in interstate commerce and operating on the General Railway System of the United States The FRA regulates most aspects of safety in the railroad environment

The FRA nonnally does not regulate transit systems unless those systems operate on the same tracks or in the same corridor with the General Railway System of the United States FRA regulations do not impact Green Line operations

632 Federal Transit Administration (FTA)

The FTA is the regulatory agency with jurisdiction over transit systems in the United States that are not regulated by the FRA and receive federal funding The FTA through 49 CFR Part 659 has required the establishment of State Safety Oversight Authorities (DPU in Massachusetts) to oversee provision of adequate safety and security on rail transit systems The FRA and FTA work closely with state rail oversight and regulatory bodies such as the DPU to provide effective regulatory control of the public transit industry

633 Federal Communications Commission (FCC)

The FCC is the agency having jurisdiction over railroad radio communications and communications systems Its jurisdiction extends to transit systems including the MBTA

634 Architectural Access Board

The Architectural Access Board (AAB) is a regulatory agency within the Massachusetts Office of Public Safety Its legislative mandate states that it shall develop and enforce regulations designed to make public buildings accessible to functional for and safe for usc by persons with disabilities

To carry out the boards mandate the Rules and Regulations which appear in the code of

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Massachusetts Regulations as 521 CMR 100 have been developed and amended These regulations are incorporated in the Massachusetts building code as a specialized code making them enforceable by all local and state building inspectors as well as by the Board itself These regulations are designed to provide full and free use ofbuildings and facilities so that persons with disabilities may have the education employment living and recreational opportunities necessary to be as self-sufficient as possible and to assume full responsibilities as citizens

The Board consists ofnine members the Secretary of Public Safety or her designee the Secretary of Elder Affairs or his designee the Director of the Office on Disability or his designee and six members appointed by the Governor in consultation with the Secretary of Public Safety from lists submitted by the director of the Office on Disability Six of the appointed members are selected after consultation with advocacy groups on behalf of persons with disabilities The governor secretary and director shall exercise their best efforts to ensure at least two members are registered architects The chairperson shall be elected annually by the members

The authority of the AAB is triggered by any construction renovation remodeling or alteration of a public building or facility or a change in the use ofbuilding from private to public

635 Department of Public Utilities (DPU

The DPU has jurisdiction over railroads street railways and transit systems in the Commonwealth of Massachusetts and is the designated SSO agency required by the FTA The FRA and the FTA both have joint enforcement agreements with the DPU which give the DPU authority to enforce applicable Federal regulations on both railroads and transit systems within the Commonwealth of Massachusetts DPUs own regulations are issued in the form of General Orders and cover a wide range of subjects including signal design and maintenance transit car safety standards grade crossings walkways certain operating speed restrictions for transit systems The most recent DPU regulation affecting the META is to limit the speed of the Type 7 and 8 cars to forty ( 40) mph

636 American Disability Act Access Guidelines (ADAAG)

ADA standards govern the construction and alteration of places of public accommodation commercial facilities and state and local government facilities The Department of Justice (DOJ) maintains ADA standards that apply to all ADA facilities except transportation facilities which are subject to similar standards issued by the Department of Transportation (DOT) Federal facilities are covered by standards consistent with those of the ADA issued under a different law the Architectural Barriers Act (ABA)

The Access Board is responsible for developing and maintaining accessibility guidelines for the construction and alteration of facilities covered by the Americans with Disabilities Act (ADA) of 1990 The Board holds a similar responsibility under the Architectural Barriers Act

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(ABA) of 1968 The Boards guidelines provide a minimm baseline for other Federal departments responsible for issuing enforceable standards

The ADA recognizes and protects the civil rights of people with disabilities and is modeled after earlier landmark laws prohibiting disc1imination on the basis of race and gender To ensure that buildings and facilities are accessible to and usable by people with disabilities the ADA establishes accessibility requirements for State and local govermnent facilities under title II and places of public accommodation and commercial facilities under title III The law requires that the Board issue minimm guidelines to assist the DOJ and the DOT in establishing accessibility standards under these titles Those standards must be consistent with the Boards guidelines

64 Industry Organizations and Standards

641 American Public Transportation Association (APTA)

APTA sets standards for Passenger Emergency Response Plans System Safety Program Plans and other safety-related and security-related matters It also has an established peer review program in which periodic safety audits of the operations of member carriers arc conducted by other APTA members assisted by certified safety professionals The MBTA is a member of APT A and many members of the MBTA Subway and Bus Systems are active participants in APTA activities and programs

642 American Railway Engineering and Maintenance-of-Way Association (AREMA)

AREMA through its extensive worldwide membership conducts extensive research and testing of the methods standards and materials used in the construction and maintenance of railways AREMA publishes its standards and recommended best practices for its membership and these are widely used in the railroad industry

643 National Fire Protection Association (NFPA)

NFP A issues flammability and fire safety standards for the materials used in the manufacture and construction of vehicles buildings components products and supplies All MBTA rail systems must comply with the requirements ofNFPA Section 130

65 Operating Rules

Operating and safety rules are contained in the MBTAs Rules for Operators and Other Employees of the Light Rail Lines This book applies to the entire MBTA Light Rail System These rules and instructions authorize or govern the movement of trains authorize govern

or restrict the use of the main track by trains authorize govern or restrict the use of the main track by maintenance personnel authorize work to be done or personnel to be on the operating right-of-way or affect the safe operation ofthe railroad

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66 Standard Operating Procedures

Standard Operating Procedures (SOPs) define the steps to he taken hy operating or other employees who are on the right-of-way under specific circmnstances and in specific situations These SOPs are contained in the MBTAs System Book of Operating Rules and Procedures They provide a checklist of actions to be taken by employees in response to a specific situation named in the title of the SOP The SOPs do not define in detail how to perform the actions but only prescribe what actions shall be taken under certain circumstances Their purpose is to generate consistency and efficiency within the organization

67 Special Orders

Special Orders contain statements that can add delete or modify any operating rules or SOPs They act as mandatory instructions designed to satisfy the requirements beyond the operating

rules and SOPs

68 Training and Qualification

681 Training for Transportation

The Light Rail Training Department is responsible for all training involving mainline yard and train activities on the MBTA Subway System

The Basic Train Operator Training Course is an intensive eight-week course Prior to being selected for the Basic Train Operator Training Course all candidates must pass a preshyemployment test Criminal Offender Record Information (COR) check and physicaldrug test The successful candidates are then invited to attend the Course to become a part-time operator All operators become members of the Amalgamated Transit Union (Local 589)

The Basic Train Operator Training Course is a combination of classroom and hands-on training The successful graduate must re-certify after every two years of service according to current DPU requirements MBTA requires re-certification every two years but has a goal of annually recertifying operators The Re-Certification Class is a one-day eight-hour class

Officials supervisors yardmasters and instructors arc given additional training of one to three weeks In addition all Green Line dispatchers attend an eight week training course

682 Training for Signal Systems

Newly hired signal inspectors are trained on the systems that are currently installed with a focus on preventive maintenance instruction manuals and in the case of new lines consistent with the Project Management Plan A full program of familiarization with all lines is accomplished

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All signal inspectors are hired at the journeyman rate and there is presently no apprenticeship program

In addition to their maintenance training maintenance personnel are trained in rules and operating procedures by the Rail Operations Instruction staff

683 Training for Light Rail Vehicle Maintenance

While Subway Fleet Services personnel receive training as they begin their career at the MBTA specialized courses of instruction arc under development The various instruction departments and Operations management are reviewing the training needs of each of the lines and will set up the appropriate classes Each instruction department maintains training records for each employee sorted by shift These training records clearly showwhich courses an employee has and has not completed The supervisor then looks at his manpower workload and vacations and decides how many people to send to training courses When there is more than one employee with the same training needs work days and shifts then seniority is usually the determining factor in deciding which employee will attend the training first

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

70 SERVICE INTERRUPTIONS AND EMERGENCIES

71 Principal Objectives

711 Safety and Security

The first priority in responding to and handling an emergency or a service disruption is for the safety and security of the customers MBTA and contractor employees emergency responders and members of the general public

712 Loss and Damage Mitigation

Once the safety and security of customers employees emergency responders and the general public has been assured the next priority in handling an emergency or a service disruption is to mitigate loss and damage to MBTA equipment property and facilities as well as to third party property that is adjacent to or in any way affected by the situation

713 System Recovery

As soon as the situation permits and once the safety and security of persons and property has been assured actions must be taken to restore system operations to normal If at all possible depending on the circumstances the goal of failure management activities is to maintain service to the highest degree possible during a service interruption This may be achievable through tum-back operations or single-track operations

Many actions such as calling for and the staging of extra equipment personnel materials and the establishment of bus bridges substitute bus service or other measures to provide alternate transportation to patrons can be taken while the cause of the service interruption or emergency is being investigated and handled In major events where the service disruption may be of an extended duration management supervisory and service personnel will work in shifts to provide needed rest and relief while ensuring sufficient coverage for the situation

72 Service Recovery Scenarios

Equipment failures accidents incidents and other events or conditions can adversely affect scheduled rail operations hinder system performance and disrupt operations beyond normally scheduled recovery capabilities

The impact that these situations have on rail operations is influenced by the following factors

bull Nature of the accident incident or failure bull Location on the system bull Train headways and ridership levels at the time andor bull Effectiveness of the service recovery strategy

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This section discusses briefly the most common types of events tbat can interfere with scheduled service and the general effects that each could have on operations and recovery strategies Experience has shown that each situation will have its own characteristics that affect the recovery strategy

721 Collision or Derailment

A collision or derailment of one or more trains may result in death or personal injury to passengers or employees as well as damage to vehicles track signals the overhead catenary system and other property If a derailment occurs on a main track it may well result in tbe obstruction of botb main tracks due either to the derailment itself or due to recovery efforts The accident can be expected to adversely affect train operations for several hours or even one or more days depending on the circmstances The time required for conducting an investigation before vehicles are permitted to be moved and the ability to reach tbe scene with recovery equipment and materials will be very important factors in determining how long the railroad will be out of service Wherever possible tbe priority will be to return one track to service as quickly and safely as possible to get minimum service operating again

722 Fire or Smoke

Fire or smoke that can interrupt operations may or may not be from tbe rail operations A fire or heavy smoke from a fire adjacent to the railroad or fire hoses strung across tbe tracks may delay tbe passage of trains These scenarios may interrupt operations without actually causing casualty on tbe rail system itself

If the fire or smoke occurs at a station or on the right-of-way train operations may be suspended until the situation is brought under control This may result in trains being moved to the nearest passenger stations so that passengers may alight and be moved via alternate means such as a bus bridge operation past the obstructed segment of the railroad

If the fire or smoke is on a light rail vehicle then the evacuation of passengers in the safest and most expeditious manner will be required Doing so may result in the need to curtail all train operations in the -affected area until tbe situation can be resolved Due to the high-floor level-boarding configuration of all cars and trains in the rail system if at all possible during emergency situations alighting between stations should be done with the assistance of rail operations personnel

723 OutsiderTrespasserSuicide

Accidents involving outsiders trespassers or persons who attemptcommit suicide on the right-of-way will normally cause service to be shut down sometimes for several hours depending on the circmstances and the decisions of the responding authorities In such cases it may be difficult to accurately estimate the amount of time that operations may be interrupted In some cases authorities may detain the train and its operator until an investigation is progressed sufficiently to allow their release Authorities may also elect to

01-06-2011 61

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

interview passengers that are on the affected train Each of these actions can affect the recovery strategy

724 Death

A death or serious personal injury to a customer an employee or a member of the general public on a train can be expected to result in an extended delay to that train Depending on circumstances and the instructions from emergency response personnel it may be possible to resume restricted speed single-track operations around the affected train while the situation is cleared In any event the situation may result in the train being held for several hours and then being removed from service after the incident

If the death occurs on the right-of-way it is probable that all train operations may be suspended until the situation is cleared or until single-track operations can be safely established

725 Personal InjurySerious Illness

If a serious illness affects a passenger on a train emergency response personnel will be called After they have attended to the person and removed him or her from the train the train is normally released and free to resume service In such cases delays to that particular train may be 10-30 minutes depending on the situation Other trains are also affected by the stopped train but service can normally be continued on the line after the incident has been cleared If possible single-track operations and alternate service will be established as soon as it is safe to do so

In the case of a serious personal injury once the medical emergency has been handled delays may also result due to the need to interview witnesses and conduct an investigation These delays may prevent or delay the resumption of service at the site depending on the circumstances

726 Grade Crossing Accident

An accident at a public crossing at grade can be expected to resl(it in delays to all trains at the site until the emergency has been cleared and the accident investigation has progressed to the point that vehicles and personnel are released by the MBTA Transit Police Additional delays may result from the need to clear damaged vehicles from the scene including the removal of a damaged train

Depending on the severity of the accident a transportation official will conduct the initial investigation for MBTA MBTA Transit Police personnel will conduct an official investigation for liability purposes A unified command between MBTA Transit Police personnel and the agencies with local jurisdiction will be established at all grade crossing accidents and incidents

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MBTALight Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

7 2 7 Hazardous Materials Release

A hazardous materials release off the right-of-way but close enough to pose a hazard may result in the suspension of train and bus service (and all or most all other movements) through a particular area until the sitnation is brought under control and clearance has been received to proceed through the affected area In such cases getting accurate or best estimate information from emergency responders will be a critical factor in determining the most effective recovery scenario

If the hazardous materials release occurs on the right of way there may be an extended period of time in which train operations (and other activities) are not possible at andor near the scene In addition once the sitnation is brought under control additional time may be required for site remediation which also has the possibility to negatively affect train operations

728 Property Damage or Serious Vandalism

Property damage that affects rail operations can include such things as an accident or vandalism to operating systems vehicles equipment stations bridges or other apparatns that affect the safety or efficiency of rail operations In such cases the experience of responding supervisory personnel and the resources that engineers provide will be used to clear the situation and restore operations

729 Wind Heavy Rains Flood

Strong winds heavy rains and floods will require operations to proceed with extreme caution In the case of suspected system impact or an apparent problem service is suspended as appropriate allowed to resume only after inspections have been made by personnel who are qualified and properly equipped to determine that the railroad is safe for operation Particular attention is given to below grade wayside systems locations track conditions OCS and to trees or other objects that may pose a threat to the OCS A water main break can have many of the same effects as a storm and may similarly affect train operations

Special attention will be given to inspecting track bridges culverts and other drainage structures and the approaches to them as well as sub-grade conditions to be sure that the railroad is safe to usc Train operators will be required to proceed under restricted speed rules at locations that are known to be prone to flooding or to the likelihood of debris covering the track during storms All of these precautions take time and can delay scheduled train service

7210 Damaged or Obstructed Track or Structure

With the exception of temporarily obstructed track which sometimes can be cleared fairly quickly allowing service to resume or damageddefective track which can quickly be repaired by one or two persons using small tools incidents involving damaged track andor

01-06-2011 63

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

structures are likely to be events with longer term service disruptions Even if temporary service can be restored there may be speed restrictions andor single-track operations that continue to affect train operations long after the original event so that repair or reconstruction activities can continue

7211 Traction Power System Failure

A failure of the Traction Power System is an event that cuts the electric traction power to the trains It may be the result of the failure of an electrical component in the system a power surge physical damage to the OCS loss of a substation or of the utility power source feeding the substation The failure could involve just one segment of main track both main tracks the yard or segments of the line served by one or more substations If a failure occurs during a revenue service period there will likely be an immediate need to reach passengers in trains stopped between stations so that they may be transferred to a place of safety and alternate transportation

7212 Vehicle Mechanfcal Failure

Vehicle mechanical failures can fall into one of three categories

bull The failure does not affect the vehicles ability to move safely and the vehicle can be repaired or removed from service at the next available point

bull The failure does affect the vehicles ability to move safely and the vehicle can be pushed or pulled to a place where it can be removed from the main track

bull The failure prevents any movement of the vehicle and repairrecovery vehicles and equipment must be sent to the scene to repair the vehicle and make it safe for movement or clear it from the railroad

Personnel and equipment from the Light Rail Maintenance Department will assist in the repair andor recovery effort or will provide trouble-shooting information to the train operator andor supervisor where appropriate

7213 SignalControl System Failure

A signal system failure can be due to the failure of a component in the system or several other causes including the loss of the electrical utility power source that feeds the signal system This can result in the loss of the ability to operate track switches at terminals and crossovers and can result in signals displaying STOP indications or no indications at all

A signal system failure requires all trains to stop prior to the location of the incident OCC will provide the train operator with instructionauthorization to proceed as necessary In almost all instances Manual Block Operations are required to be established to ensure safe operations through the incident area until the system failure has been corrected

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

7214 SCAD A System Failure

The SCAD A system provides control capability and receives indications from the field about the condition of certain critical but non-vital operating systems including track occupancy track switches TPSSs alarm systems etc When the SCADA system is not functioning remote control of equipment may not be possible alarms and other indications from the field may be unavailable to the OCC Green Line dispatcher or they may provide inaccurate information SCAD A Workstations at yards will not operate the mainline system in the event of a SCAD A system failure

For the Green Line switches are placed on hand throw operation when failure of the A VI system occurs If train operations are not normal then qualified personnel must be dispatched to each interlocking to operate it manually in accordance with the operating rules contingency plans and the SOPs

Once the qualified individuals have arrived at the interlocking they will contact the dispatcher at the OCC for instructions As directed by the dispatcher the employee then operates the interlocking by requesting the routings and signals that will be required to restore train operations according to the plan developed by the OCC The dispatcher will establish the priority for the movement of trains at each of the interlockings

7215 Civil Disorder

Civil disorder can occur in a variety of forms including protests large public gatherings illegal strikes and other activities Such situations usually result in a police response with a determination being made by the civil authorities whether or not train operations will be permitted to continue through the affected area and if suspended when they may be resumed Close coordination between law enforcement personnel and civil authorities and the regional OCC is critical to a successful recovery effort

7216 TerroristBomb Threat

Information concerning a terrorist or bomb threat can be received either directly by the MBTA or indirectly through civil authorities In such cases certain aspects of service may be suspended pending inspections and a resolution of the situation Close coordination between MBTA Transit Police local law enforcement persmmel civil authorities and the OCC is critical to a successful recovery effort

7217 Other Recovery Scenarios

The other sccnmios most likely to affect operations are the need to conduct single-track operations over a portion of the line during periods of scheduled service Single-track operations may be necessary for scheduled track maintenance when middotone main track is removed from service for renewal or repair

01-06-2011 65

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

During single-track operations trains will use the one remaining main track between two interlockings for movements in both directions This will require extended travel times for trains using the single-track as well as delays to trains in both directions waiting to use the single-track

Single-track scenarios require that arrangements be made to notify passengers including the elderly and those with disabilities if they must use a different platform to board the train

Of particular concern are those single-track scenarios that include an interlocking within the working limits and that require an extremely long section of single-track actually covering two linear track segments instead of one-track segment These situations are to be avoided if at all possible during scheduled operations because of the serious delays to passengers that result

73 Role of the Operations Control Center (OCC)

731 Description and Location of the OCC

The figure below presents the Operations Control Center Department Organization Chart

Director of Operations

Control Ce-nter

I Deputy Director

ofOCCamp Training

Deputy Division Division Chiefshy

Chief- Plan ~nd Servke

Training

The OCC is located in the MBTA Central Operations Facility at 45 High Street in Boston The OCC is the central facility in which most of the signal and commnnications systems for each of the MBTA Subway lines are located Light Rail dispatchers direct and monitor Green Line train movements operate communications systems and maintain contact with the line personnel and supervisors of the MBTA Subway System and each of its lines

bull MBT A Red Line - Heavy Rail bull MBTA Orange Line- Heavy Rail bull MBTA Blue Line- Heavy Rail

01-06-2011 66

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

bull MBTA Green Line- Light Rail

The Operation Control Center has a representative from the Transit Police Department houses the power dispatchers and the maintenance control clerk in the public address booth For additional information about the OCC please see Section238 above

In the event that the OCC is rendered inoperable or uninhabitable for any reason the MBTA Subway System has established a contingency plan for movement of personnel to alternate locations where control of rail operations can be re-established Those facilities arc equipped with HV AC systems suitable facilities supplies and amenities furnitnre communications system connections site security and other equipment forms and operating supplies that would be necessary to sustain control of operations for an extended period of time Due to the sensitivity of this information further details concerning this facility have been omitted from this document

732 Coordination and Control of the Subway System

The OCC serves as the central point for coordination and control of the MBT A Subway System Working in conjunction with management and supervisors in the field supervisors and controllers at the OCC maintain control of the Subway System and its resources The Green Line dispatcher at OCC is the person in the MBT A Light Rail System who oversees the movement ofvehicles during normal and emergency operations

Yardmasters or Green Line officials oversee yard operations within the limits of their local yard They do not have authority to authorize movements to or on the main tracks of the railroad

733 Immediate Notifications

The OCC notifies supervisors and managers in the event of an accident incident service disruption or anything that may affect the safe secure or efficient operation of the Subway System There is supervisory personnel on-duty 24 hours a day every day Management personnel are either on-duty or on-call (rotating assignments) 24 hours a day every day MBTA uses the NotifY-At-Once paging system for group notifications

The OCC also has the responsibility to call for the services of emergency response agencies when an accident or incident has occurred And as mentioned above the OCC has a Transit Police representative to allow for incident coordination

The OCC submits immediate notification reports to several Federal and State regulatory bodies as required under the agencies regulations for certain types of safety or securityshyrelated occurrences such as death serious personal injury collision andor derailment fire hazardous materials release or spill grade crossing accidents notable law enforcement incidents etc

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

734 Communications Center

The OCC serves as tlte communications center for the MBTA Subway System Most of the communications systems on tlte individual rail lines including the META Green Line tenninate at the OCC where their activities and indications are monitored and recorded

735 Recovery Strategy Formulation and Implementation

Timely and accurate communications arc critical to emergency response and the formulation and implementation of effective recovery strategies

Experience has shown that tlte first reports of accidents and incidents are often inaccurate For this reason when an accident or incident is first reported and after emergency measures have been taken to protect life and property and emergency response agencies have been notified (if appropriate) priority must be given to getting experienced management and supervisory personnel to the scene

Once on-scene their mission is to immediately assess the situation and transmit all pertinent information to the OCC They must also establish communications with tlte emergency response agencies on the scene and report to the Incident Command Post if one has been established Together with the emergency responders they must share information help with an assessment of tltc situation formulate an initial response strategy on tlte scene and then arrange for the necessary resources as dictated by the situation The incident commander on the scene will then relay this information to the OCC This information combined witlt other information relayed from others involved is then used to jointly formulate and implement a rail service recovery strategy

After the initial reports have been made to the OCC and implementation of the recovery strategy is underway it is important to provide frequent updates to the ace including estimates of when certain critical work will be completed when resources will be in place as well as oilier information that the OCC needs to efficiently coordinate the situation

The OCC has the responsibility to update the management and supervision on tlte scene with the status of progress that has been made obtaining personnel equipment materials contractors substitute bus service and other resources that may be required to restore rail service (or substitute bus service) on the line

It is also essential that individual departrucnt heads managers supervisors and other personnel who are responding witlt personnel and equipment keep the ace updated with tlteir progress and provide an estimated time of arrival at the scene or at the place to which they were requested to respond All responding MBTA personnel will respond to the MBT A Incident Commander This is typically a transit official that has been trained in emergency management Heshe will coordinate and delegate all efforts for investigations support and recovery

01-06-2011 68

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

Recovery strategies must include both the critical first actions that must be taken immediately as well as longer-term actions that must be taken to properly respond to the later stages of the situation An important part of the process is getting accurate and timely information to those who will disseminate the information to the public As practicable status or progress reports will be made by the Green Line dispatchers or supervisors via the P A and VMS systems directly to passengers on trains and at station platforms ifpossible

Other information will be communicated through the METAs official public information contact for dissemination to the news media and the public Information must also be passed to those managers supervisors and operators in the field who are coordinating the train service andor the alternate means of transportation so that the plan being implemented matches what the public has been advised to expect and prepare for

Accurate and timely information frequently updated is important to everyone connected with a service disruption

7 36 AccidentIncident Investigation Requirements

Certain types of accidents and incidents as well as accidents meeting certain thresholds for death injury equipment and property damage are subject to investigation by Federal andor state agencies In some cases immediate notification of the agency is required All other accidents are subject to an investigation by local emergency response agencies as well as by MBTA Subway management supervisory and safety personnel

Some agencies such as the National Transportation Safety Board (NTSB) require that under certain defined conditions the accident site and equipment involved must be left undisturbed until representatives from the agency can arrive to begin their investigation or until the agency releases the site for recovery andor restoration activities The time required to conduct the on-site investigation can under some circumstances exceed the amount of time required to clear the site and restore operations

In some cases PTA-mandated post-accident drug and alcohol testing of employees are required and must be conducted under prescribed conditions within a specific amount of time after the accidentincident

Each of the above requirements calls for additional time and can affect the length of time that will be needed to restore train operations to normal schedules at a site These requirements must be carefully evaluated and considered when planning and coordinating repair work and also when estimates of the time that normal service will be restored arc being prepared and disseminated

7 3 7 Coordination of Resources

The supervisors and dispatchers at the OCC are responsible for working with other department managers and supervisors to ensure the proper coordination of the repair effort and the most effective use of the MBTAs resources following a service interruption

01-06-2011 69

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

738 Regulatory Reporting Requirements

In addition to the immediate notification requirements described in Section 736 above written reports of accidents and incidents that meet specific thresholds arc required These reports are prepared and submitted by the MBTA Safety Department to the DPU within the prescribed period after the date of the accident or incident

739 Lessons LearnedContinuous Improvement

When experience handling emergencies and service interruptions identifies improvements that could be made in the SOPs or other official documents for use during future incidents the proposed changes arc submitted to the Instruction Department for evaluation in accordance with the procedures contained in the SSPP f-_-_

1-_-

i-- i ~

I 1

I

01-06-2011 70

MBTA Green Line Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

80 MBTA GREEN LINE STAFFING PLAN

This section desc1ibes the full-time equivalent staffing levels needed to operate and maintain the MBT A Green Line at the present time as well as those levels of additional personnel that are estimated to be required when Green Line Extension begins revenue service in Fiscal Year 2015 Table M is limited to Green Line Operations and direct support for Green Line Operations

Table M- MBTA Green Line Staffing Levels by Department and Position

71 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

01-06-2011 72

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

- i

01-06-2011 73

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

01-06-2011 74

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

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Director of Power amp Transit Facilities 25 Supt Admin amp Finance ~25

Executive Assistant ~25

Technical Librarian ~25

Energy Conservation Monitor ~25

Utility Analyst ~25

Supervisor -middot- Station Support System ~25 I Manager - Station Support System ~25

Engineer ~25

System Repairer ~75

Maintenance Clerk ~25

Clerk IV ~25

Division Clerk ~25

Roofer Foreperson ~25

Sheet Metal F oreperson ~25

Mason Foreperson ~25

Carpenter Foreperson I Gen -RTL Road Foreperson ~25

Painter Foreperson 25 Laborer F oreperson 15 Sub Sheet Metal Foreperson ~5

Sub Painter Foreperson ~75

Carpenter 2 CementFinisher ~75

Building Laborer 4~25

Mason ~5

Sheet Metal Worker 2 Painter 25 Roofer ~75

Sr Director Infrastructure amp Engineering ~25

Building Division Engineer ~25

Supt Building amp Station Maintenance ~25

Administrative Assistant ~25

Supt Elcc amp Mech Maintenance ~25

Supervisor- Building amp Station Maintenance I Mgr Environmental Services ~25

Machinist F oreperson ~25

Asst Machinist Foreperson ~75

Plumber Foreperson ~25

Pipefitter Foreperson ~25

Sub Pipefitter Foreperson ~25

Asbestos Worker 5 Pipefitter 3~5 1 Engineer ~75

Machinist 3~5 l Asst Supervisor of Mechanical Maintenance ~25

Enviromnental Coordinator ~25

Plumber 2 I

0106-2011 75

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

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- Ifthere is no number in the Added for Green Line Extension Fiscal Year 2016 COlumn assume no increase

01-06-2011 76

bull

0

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 90- STAFF SUPPORT FUNCTIONS

90 STAFF SUPPORT FUNCTIONS

As it does for other MBTA modes of service METAs general staff will provide staff functions in support of the MBT A Green Line operations and maintenance departments

91 Administrative amp Technical Support

Some of the administrative functions provided agency-wide by MBTA staff to support the MBTA Light Rail System include

bull Automated Fare Collection bull Construction Management and Safety

bull Contract Administration bull Diversity and Economic Opportunity bull Finance and Accmmting

Human Resources

bull Information Technology Systems

bull Legal

bull Marketing bull Payroll and Benefits

bull Program Management bull Purchasing

bull Risk Management bull Third Party Administration

Each of these support categories will not require additional personnel to support the Green Line Extension

92 Contracted Technical Support

Iu addition to the administrative and technical services provided by its own staff MBTA also contracts with consulting engineering firms and other specialized service providers for various activities including

bull Construction Management bull Project Plarming and Engineering bull Project Management Assistance bull Systems Design bull Vehicle Design bull Other functions beyond the staff or technical capabilities of the agency

77 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 100- LIGHT RAIL SCHEMA TICS

100 LIGHT RAIL SCHEMATICS

Schematic I shows the route tracks stations and interockings for Existing Green Line operations

Schematic 2 shows the existing layout for the Mattapan High Speed Line

Schematic 3 focuses on the Green Line Extension

Schematic 4 focuses on the Sectionalization ofPower on the Light Rail System

01-06-2011 78

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Page 5: MBTA Light Rail Transit System

67 Special Orders 58 68 Training and Qualification 58

681 Training for Transportation 58 682 Training for Signal Systems 58 683 Training for Light Rail Vehicle Maintenance 59

70 SERVICE INTERRUPTIONS AND EMERGENCIES 60 71 Principal Objectives 60

711 Safety and Security 60 712 Loss and Damage Mitigation 60 713 System Recovery 60

72 Service Recovery Scenarios 60 721 Collision or Deraihnent 61 722 Fire or Smoke 61 723 OutsiderTrespasserSuicide 61 724 Death 62 725 Personal InjurySerious Illness 62 726 Grade Crossing Accident 62 72 7 Hazardous Materials Release 63 728 Property Damage or Serious Vandalism 63 729 Wind Heavy Rains Flood 63 7210 Damaged or Obstructed Track or Structure 63 7211 Traction Power System Failure 64 7212 Vehicle Mechanical Failure 64 7213 SignalControl System Failure 64 7214 SCAD A System Failure 65 7215 Civil Disorder 65 7216 TerroristBomb Threat 65 7217 Other Recovery Scenarios 65

73 Role of the Operations Control Center (OCC) 66 731 Description and Location of the OCC 66 732 Coordination and Control ofthe Subway System 67 733 Immediate Notifications 67 734 Communications Center 68 735 Recovery Strategy Formulation and Implementationmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot 68 736 AccidentIncident Investigation Requirements 69 737 Coordination of Resources 69 738 Regulatory Reporting Requirements 70 739 Lessons LearnedContinuous Improvement 70

80 MBTA GREEN LINE STAFFING PLAN 71 90 STAFF SUPPORT FUNCTIONS 77

91 Administrative amp Technical Support 77 92 Contracted Technical Support 77

100 LIGHT RAIL SCHEMATICS 78

01-06-2011 v

Section 20

Table A

Table B

Table C

TableD

Table E

Table F

Table G

Section 30

TableH

Table I

Table J

TableK

Section 40

middotTable L

Section 80

TableM

List of Tables

MBTA Light Rail Fleet Assignment

MBTA Light Rail System Headways

MBTA Light Rail System Weekday Span of Service

MBT A Light Rail Stations

MBTA Light Rail Fleet Characteristics

MBTA Light Rail Interlocking Locations

MBTA Light Rail Fare Equipment

FY2009 Average Boardings by Station- Existing Light Rail Transit System

2030 Average Weekday Boarding Projections- Green Line Extension

Estimated Travel Times Between Stations

Total Fleet Requirements FY 2011-2015

Traction Power Substations

MBTA Light Rail Staffing Levels by Department and Position

01-06-2011 VI

I

i

AC

ADA

APTA

AREMA

AVI

CCTV

CFR

CTC

CTS

DPU

E-TEL

FCC

FRA

FTA

GCWS

GRS

HSL

HVAC

IGBT

IRS SA

LCP

LED

LRV

MBTA

MLP

MMBF

MOU

NFPA

01-06-2011

List of Acronyms

Alternating Current

Americans with Disabilities Act of 1990

American Public Transportation Association

American Railway Engineering and Maintenance-of-Way Association

Automatic Vehicle Identification

Closed Circuit Television

Code of Federal Regulations

Centralized Traffic Control

Cable Transmission System

Department of Public Utilities

Emergency Telephone

Federal Communications Commission

Federal Railroad Administration

Federal Transit Administration

Grade Crossing Warning System

General Railway Signal

High Speed Line

Heating Ventilation and Air Conditioning

Integrated Gate Bi-polar Transistor

Internal Rail System Safety Audits

Local Control Panel

Light Emitting Diode

Light Rail Vehicle

Massachusetts Bay Transportation Authority

Maximum Load Point

Mean Miles Between Failures

Memorandum of Understanding

National Fire Protection Association

Vll

NTSB

occ ocs OSHA

PA

PAl

PCC

PMIPMP

POP

PRO

PTU

RFS

ROD

ROCC

RTOS

SAV

SCAD A

SOP

SSPP

TAP

TCampC

TDD

TPSS

TSB

TVM

TWC

UPS

VMS

vss

National Transportation Safety Board

Operations Control Center

Overhead Catenary System

Occupational Safety and Health Administration

Public Address

Passenger Assistance Intercom

Presidents Conference Committee

Preventive Maintenance Inspection I Program

Proof-of-Payment )J

Pre-Revenue Operations

Portable Test Unit

Rail Fleet Services

Revenue Operations Date ii

Rail Operations Control Center

Rail Transportation Operations Supervisor

Stand Alone Ticket Validator

Supervisory Control and Data Acquisition System

Standard Operating Procedure

System Safety Program Plan

Transit Access Pass

Train Control and Communications

Telecommunications Device for the Deaf

Traction Power Substation

Transit Services Bureau

TicketVcnding Machine I lr

Train-to-Wayside Communications System

Uninterruptible Power Supply

Variable Message Sign

Video Security System

01-06-2011 V111

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 10- INTRODUCTION

10 INTRODUCTION

11 Purpose of the Operating and Maintenance Plan

The Operations and Maintenance (0 amp M) Plan describes the Massachusetts Bay Transportation Authority (MBTA) Light Rail Transit (LRT) system The plan addresses all four MBTA Green Line service lines (the B C D and E branches) and the Mattapan High Speed Line It includes the proposed Green Line Extension and the two lines (D and E) that would operate along the Extensions two new service branches The Plan establishes the framework for the Extensions operation and maintenance

The 0 amp M Plan is a living document It is updated periodically as conditions change This edition of the Plan incorporates the Green Line Extension which proposes to extend the revenue operation from a relocated Lechmere Station along two service branches A 34-mile Medford Branch would extend to College Avenue in Medford along the MBTA Lowell Line commuter rail right-ot~way and a 09-mile Union Square Branch would extend to Union Square in Somerville along the MBTA Fitchburg Line commuter rail right-of-way The existing D branch would operate from Riverside to Medford while the existing E branch would operate from Heath Street to Union Square Revenue operations on the Green Line Extension are expected to begin during the 4th quarter of 2015

12 MBTA Green Line Extension Service Objectives

The principal service objectives of the MBTA Green Line Extension arc to

bull Provide safe convenient and accessible service to the communities between the relocated Lechmere Station and College Avenue and to Union Square

bull Improve transit reliability in the corridors between downtown Boston Medford and Union Square

bull Interface with the MBTA Subway and Bus System MBTA Commuter Rail and Amtrak Intercity Rail as well as other modes of surface transportation

bull Support transit-oriented development in and aronnd stations

bull Improve air quality within the region serviced

bull Provide a high capacity affordable transportation alternative

MBT A Light Rail Operations primary mission is a commitment to operate and maintain a safe clean and efficient transit system with professionalism courtesy and integrity throughout the Metropolitan Boston region

01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

20 SYSTEM DESCRIPTION AND CHARACTERISTICS

21 MBTA Light Rail Overview

The proposed extension to Union Square in Somerville and to College Avenue in Medford will be the fust expansion of Green Line Service since July 4 1959 when the Riverside Line (D branch) began revenue operations The Park Street Loop which funneled numerous surface car lines into the Public Garden and Tremont Street portals opened in 1897 A year later the North Station portal opened and funneled car lines into the loop at Scollay Square (now called Government Center) During the early 1900s with the constmction of an elevated structure to temporarily reroute Washington Street El trains as the Downtown Subway hmnel was being constmcted a connection ramp from the North Station portal was built to the elevated structure After completion of the ramp the Lechmere Viaduct was constructed and opened in 1912 reducing congestion by streetcar lines from eastern Cambridge and Somerville in and around the North Station portal

Relieving congestion at portals became a dominant theme for Green Line enhancements over the ensuing decades The 1914 extension of the tunnel westward to the old Kenmore Square portal removed a great many cars from the Public Garden portal The 1932 development of the separate St Marys and Blandford portals eliminated the Kenmore Square portal and merged the Commonwealth A venue and Beacon Street cars at an underground junction The 1941 Copley Junction project the short Huntington Avenue subway segment and the Northeastern University portal eliminated the Public Garden portal and heavy streetcar traffic from the streets of Back Bay

The Green Line surface portions all represent streetcar lines dating from the 19th Century At one time streetcar lines originating from other parts of the Metropolitan Area were funneled into the Central Subway Three of the remaining routes are almost entirely in the reserved medians on Commonwealth Avenue Beacon Street and Huntington Avenue Only the outermost segment of the Huntington Avenue Line (E branch) operates as a traditional streetcar line where Green Line vehicles operate in mixed traffic with automobiles buses and trucks

The 1959 Riverside Line saved a commuter rail line threatened with abandonment and replaced streetcar lines through lightly populated areas with a Light Rail Line This project also led to the construction of the new Fenway Portal and elimination of the Tremont Portal

Most recently the MBTA completed the reconstruction of North Station which eliminated a portion of the Lechmere Viaduct as the Green Line station was moved from an elevated structure to an underground station platform still serving the TD Garden and other service cmmections at North Station

Similar to the Green Line Extension other Green Line grade separated segments (Central Subway Lechmere Viaduct and the Riverside Line through BrooklineNewton) have been developed as capital projects over the past 100 years since the opening of the initial subway segment

01-06-2011 2

I

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The Mattapan High Speed Line while on a dedicated right-of-way provides a streetcar service from Mattapan Station to Ashmont Station which is a Red Line station located at the end of the Dorchester Branch

Table A presents the Light Rail active vehicle assignment by model and initial year of revenue serv1ce

Table A- MBTA Light Rail Fleet Assignment

Eight Rail Vehicl~ Types

Date

Presidents Conference Committee

Kinki-Sharyo

1986shy1988

Kinki-Sharyo

1997

AnsaldoBreda

1998 - 2007

Out forBid

Projected Delivery

2015

Total

February 2010 10 94 20 95 - 219

Green Line Extension Pre-Revenue Operations 2015

10 91 19 95 24 243

Tables B and C present the existing MBTA Subway System headways and spans of service Specific information for the MBTA Green Line Extension is contained in Section 3 The hours of operation for each service period are shown in Section 372

of

01-06-2011 3

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Table B- MBTA Subway System Headways

- -shyLine -

-shy- -

- --- -

Weekday -PeakS

-shy

- 7 Weekday Miii-Day

Weekday Evening

We~kday Late Night-

GreenLincB 56 8 10 11

Green Line C 67 10 1314 14

Green LineD 566 1011 13 13

Green Line E 5 78 1314 1314

MBTA Red Line Braintree Branch 89 13 12 12

MBTA Red Line Ashmont Branch 89 13 12 12

MBTA Mattapan High Speed Line 5 78 12 12

MBTA Orange Line 5 8 10 10

MBTA Blue Line 45 89 10 13

Line Saturday AM Peak

Sattfttlay PM Peak shy

St~~day - Evening

- shy- Satu~d~y Late Night

Green Line B 7 6 7 11

Green Line C 10 8 8 10

Green LineD 10 8 10 10

Green Line E 10 7 10 10

MBTA Red Line Braintree Branch 14 14 14 14

MBTA Red Line Ashmont Branch 14 14 14 14

MBTA Mattapan High Speed Line 78 78 I 011 1011

MBTA Orange Line 10 8 10 10

MBTABucLine 89 89 89 1213

Line Suday~M Peak

Sunday-shyPMqeak

-- Suntl~~ shy-Eveningshy- Sunday-_

Eate Niglit

Green Line B 10 89 10 10

Green Line C 10 910 10 10

Green LineD 10 10 10 10

Green Line E 10 10 10 10

MBTA Red Line Braintree Branch 1516 1516 1516 1516

MBTA Red Line Ashmont Branch 1516 1516 1516 1516

MBTA Mattapan High Speed Line 1011 1011 1011 1011

MBTA Orange Line 1213 10 10 10

MBTA Blue Line 1213 89 89 12113

01-06-2011 4

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Note Headways above are shown in minutes

Table C- MBTA Subway System Weekday Span of Service

_Li_te Terminal ~

First Last Terminal First Last

Green Line B Boston College

Cleveland Circle

Riverside

501AM

501AM

210AM Government Center

539AM 252AM

Green Line C 210AM North Station

555AM 246AM

Green LineD 456AM

501AM

205AM

230AM

Government Center

534AM 247AM

245AM

218AM

Green Line E

MBTARedLine Braintree Branch

Lechmere Heath Street

Braintree

530AM

515AMAlewife 524AM 215AM

MBTA Red Line Ashmont Branch

Alewife 516AM 222AM Ashmont 516AM 230AM

MBTA Mattapan High Speed Line

Ashmont 517AM 105AM Mattapan 505AM 253AM

MBTA Orange Line

Oak Grove 516AM 226AM Forest Hills 516AM 222AM

MBTA Blue Line Wonderland 513AM 226AM Bowdoin or Government Center

530AM 249AM

All trackage in the MBTA Light Rail System including the MBTA Green Line is installed to US standard gauge specifications - four feet eight and one half inches

The MBTA Subway System continues to experience annual ridership growth Weekday hoardings are projected to increase an average of 09 percent on the Green Line and 19 percent on the Red Orange and Blue Lines (per year averages)

22 MBTA Green Line Extension Project Description

The Proposed Action is envisioned to provide service to College Avenue and to Union Square using a two-branch operation both in existing commuter rail rights-of-way The 34shymile Medford Branch would operate from a relocated Lechmere Station to College Avenue in Medford along the MBTA Lowell Line commuter rail right-of-way This branch would begin at a relocated Lcchmere Station and head northwest meeting the MBTA Lowell Line just south of Washington Street in Somerville From Washington Street the alignment would run parallel to the MBTA Lowell Line terminating its route at College Avenue in Medford The 09-mile Union Square Branch would operate along the MBTA Fitchburg Line commuter rail right-of-way Jiom a relocated Lechmere Station into a terminus at Union Square in Somerville

01-06-2011 5

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The primary infrastructure improvements associated with the Proposed Action would include relocation of existing commuter rail lines construction of approximately four miles of new light rail track and systems four multi-span viaducts seven new stations and a vehicle maintenance and storage facility as well as reconstruction of 11 bridge structures to support the extended service

Estimated travel time between College Avenue Station and Lechmere Station for the proposed Green Line Medford Branch is 95 minutes Green Line service beyond Lechmere Station for the Medford Branch would operate on headways equal to that of the existing Green Line D branch service five minutes in the morning and evening peak periods and ten to thirteen minutes during off-peak periods

Estimated travel time between Union Square and Lechmerc Station for the proposed Green Line Union Square Branch is 45 minutes Green Line service beyond Lcchmere Station for the Union Square Branch would operate on headways equal to that of the existing Green Line E branch service five to six minutes in the peak periods and between seven and fourteen minutes during off-peak periods

Fares for the Green Line Medford Branch and Union Square Branch would be $170 for oneshyway adult trips based on current MBTA subway fares

23 MBTA Light Rail Facilities and Systems

231 Stations and System Accessibility

TableD presents a complete list ofMBTA Light Rail stations including existing stations and those that will be constructed as a part of the Green Line Extension (in italics) beginning at Lechmere Station going east to Union Square Station in Somerville and College Avenue Station in Medford and west to the terminus stations at Heath Street in Boston Boston College Station in Brighton Cleveland Circle Station in Brighton and Riverside Station in Newton The table also includes the stations associated with the Mattapan High Speed Line which is not part of the Green Line System

01-06-2011 6

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

TableD- MBTA Light Rail Stations

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Service Branch

Station Station T e

~

~

Bus Route Connectionsshy

~

-

Platform

~ -~- -

-

Accessibleshy

~

Elevator

~

--

~- -Escalator

~

- --parking

D Fenway G 47 CT2 Side Yes No No No D Longwood G Side No No No No D Brookline Village G 606566 Side Yes No No No D Brookline Hills G 60 Side Yes No No No D Beaconsfield G Side No No No No D Reservoir BG 5186 Side Yes No No No D Chestnut Hill

Newton Center G Side No No No No

D G 52 Side Yes No No No D Newton Highlands G 59 Side Yes No No No D Eliot G 59 Side No No No Yes

D Waban G Side No No No Yes D Woodland G Side Yes No No Yes D Riverside G Center Yes No No Yes E Prudential

Symphony UG 39 Side Yes No No No

E UG 1 39 CT Side No No No No E Northeastern Univ M 39 Side Yes No No No

E Museum ofFine Arts

M 8 19 39 47

CT2 CT3 Side Yes No No No

E Longwood Medical Area

M 39CT2 Side Yes No No No

E Brigham Circle M 3966 Side Yes No No No E Fenwood Road G 3966 None No No No No E Mission Park G 3966 None No No No No E Riverway G 3966 None No No No No E Back of the Hill G 39 None No No No No E Heath Street

Mattapan Station

G 1439 Side Yes No No No

HSL G 24 27 28

2930 31 33 245

Side Yes No No Yes

HSL Capen Street G Side Yes No No No HSL Valley Road BG Side No No No No HSL Central Avenue G 240 Side Yes No No No HSL Milton G 217 Side Yes No No Yes HSL Butler G Side Yes No No Yes HSL Cedar Grove G Side Yes No No No

HSL Ashmont G

182122 23 24 26

27215217 240

Side Yes Yes No No

Source MBTAcom Lcchmere Station will have a center island platform once it is relocated

AE=Aerial Structure BCrBclow Street Grade G=At Street Grade AG=Above Street Grade M=Median UG=Undcrground

Green Line Extension Stations

All station platforms on the Green Line Extension will be designed to accommodate trains of up to four vehicles and will have a center island platform The single center island platform station configuration is much more convenient for passengers particularly the elderly and those with disabilities especially when service interruptions result in irregular train operating

01-06-2011 8

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

patterns For this same reason the center platform configuration helps reduce station dwell times and reduces overall delaysmiddot during periods of irregolar train operations when schedule recovery is critical Please sec Sections 362 and 363 for further information about station platforms and accessibility during single-track operations

Interior stations will be equipped with a telecommunications device for the deaf (TDD) for persons with hearing disabilities Stations will also be equipped with push-button-activated (voice only) passenger assistance intercom systems Canopies will be installed on portions of the platforms of surface stations to provide customers with moderate protection from some weather elements Map and information display cases are located on all platforms Stations will be equipped with Public Address (PA) and Variable Message System (VMS) features

Ticket Vending Machines (TVMs) and Fare Gates will be located at all seven stations associated with the Green Line Extension project Lechmerc Station will have an adjacent park-and-ride facility and all stations will have kiss and ride areas to accommodate patrons arriving or departing by car In addition each of the stations will have bicycle racks for storage

All the Green Line Extension stations will meet the Americans with Disabilities Act of 1990 (ADA) accessibility requirements All stations will be equipped with elevators for persons with mobility needs and will also have escalators andor stairs between the underground segment and the surface level The station platforms will be set eight inches from the top of rail

Existing Green Line Stations

As noted in Table D three of the existing stations have a center island platform Fifty-seven (57) stations arc equipped with two side platforms one serving each track Park Street station is double-tracked on the outbound and inbound sides which are separated by a fence and four stations on the E Line have no platform as customers board the train from the middle of the street

On the extstmg Green Line most of the extstmg Central Subway Stations are ADA accessible with the exception of the Science Park Government Center Boylston Street Hynes and Symphony Stations While the Science Park and Government Center Stations are expected to be accessible when the Green Line Extension begins revenue service the MBTA has programmed no capital funds for accessibility improvements at the remaining Green Line Central Subway Stations at this time

232 Revenue Vehicle Fleet

V chicles assigned to the existing Light Rail Transit system include the AnsaldoBreda and Kinki-Sharyo light rail vehicles There are currently 95 AnsaldoBreda cars and 114 KinkishySharyo cars providing revenue service on the four Green Line branches and Central Subway

01-06-2011 9

PCC 1945-46 Standard

WH 10 46 100 1010 40 Designate d

Type 7 (1) 1986-88 Kinki-Sharyo WH 3600middot3699 94 74 104 1110 85500 46 101

Type 7 (2) 1997 Kinki-Shatyo ADTnmz 3700-3719 20 74 104 1110 85500 46 101

Type 8 1998-2007 AnsaldoBreda ADTranz 3800-3894 95 74 104 11

87000 44 10195

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

System With the addition of the Green Line Extension the Green Line fleet will expand by 24 vehicles Light rail vehicles use traction power provided by the Overhead Catenary System (OCS) that is accessed by vehicle pantographs The light rail vehicles are approximately 74 feet long and 88 inches wide They are designed to seat 46 passengers with room for an additional 55 standees for a total planning capacity of up to 101 passengers per vehicle See Table E for more detailed infonnation In addition there are 10 Presidents Conference Committee Cars which provide service on the Mattapan High Speed Line

Table E- MBTA Light Rail Fleet Characteristics

Source MBTA

233 Vehicle Fleet Maintenance and Train Storage Facilities

The MBTAs Green Line light rail vehicle fleet is stored and maintained at the Riverside Reservoir and Lake Street Carhouses which are located at the west end of the Light Rail System In additionmiddotto these repair shops the MBTA has a maintenance facility located at 80 Broadway in Everett MA to perform major heavy repairs and remanufacture critical components In addition cars are stored overnight at Lechmere Yard and occasionally in the Central Subway

The Riverside Reservoir and Lake Street Carhouses provide the washing cleaning inspection and limited maintenance and repair capability for the AnsaldoBreda and KinkishySharyo fleet The three yards together have approximate storage of one 190 vehicles A new maintenance facility and yard is expected to be constructed for the Green Line Extension in Somerville MA Based on the current design there will be sufficient storage for 80 vehicles and the yard will have the same maintenance functionality of the Reservoir Carhouse along with a wheel truing machine For more details refer to Section 53 Description of Rail Fleet Maintenance Facilities

The PCC Cars are maintained at the Mattapan Repair Shops which performs inspections minor repairs and vehicle cleaning

130

269 269

199

01-06-2011 10

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

--_

234 Main Line Track Segments

The entire Green Line is a double track system with the exception of where the number of tracks expands at Park Street Station and at Kenmore Station westbound

Table F lists all Green Line interlockings situated between the BostonBrooklineNewton termini and Lechmere Station

Table F- MBTA Light Rail Interlocking Locations

Type oflnterlocking

--

Location -

Crossover Riverside Yard Crossover Waban Station Cros-sover Newton Highlands Crossover Theater Crossover Crossover Reservoir Turnback Crossover Tennis Court Crossover Crossover

Brookline Hills FenwayPark

Crossover Cooley Crossover Prudential Station Crossover Arlington Station Crossover Charles Crossover Crossover T-1 and T-2 (BoylstonPark Street to Tremont Siding) Crossover Haymarket Crossover Crossover Crossover

North Station Blandford Street Naples Road

Crossover Washington Street Crossover Crossover

Cardinals Crossover Wigglesworth Crossover

Crossover Crossover

Northeastern St Marys Street

Crossover Coolidge Corner Crossover Ayer Road Crossover Crossover

Loons Loons

Loops

Cleveland Circle Crossover Kenmore Park Street Government Center

Loons Brattle Loop Sidings Blandford Sidings Northeastern Sidings Charles Sidings Tremont

Yard Tumbaek Reservoir Uooer Yard Yard Tumbaek North Station Yard

01-06-2011 11

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

All Green Line interlockings are normally controlled from the Automatic Vehicle Identification (A VI) Wayside System The routes are set by the train operator and monitored by the Operations Control Center (OCC)

In the event of an A VI system failure all interlockings can also be controlled by hand by operating personnel The Wayside Signal System is configured so that during normal operations train operators can request routings through the interlockings by means of the AVI System

If the operating situation requires single-tracking operations between two interlockings the transit times over certain segments will be much longer than the recommended travel time This is due to the Green Line Operating Rules to support a single-track headway time This is due to the distance between most of the interlockings These extended transit times will result in substantially increased headways between trains during irregular operations During peak periods should single-tracking be required the system as presently configured will not be capable of transporting the required number of passengers without extended delays and passenger mconvemence

235 Traction Power System

While the MBTA has a 138kV system largely fed from one utility wholesaler some outlying substations are fed by a local utility company There are thirteen Traction Power Substations (TPSSs) located at varying intervals along the Green Line which are near the main tracks and accessible from the street level for maintenance The Traction Power Substations convert the electrical energy from the utility source to the 600 Volt DC current used to energize the Overhead Catenary System (OCS) The light rail vehicles then collect the electrical energy from the OCS by means of pantograph devices located on the tops of the light rail vehicles These pantographs can be raised to contact the OCS or lowered during periods of maintenance middotor at other times when necessary Electric power has important advantages including reduced noise and exhaust emissions compared with diesel propelled transit vehicles

The OCS system on the double track mainline of the MBTA Green Line route depends on site specific features along the various segments of the alignment

bull Simple Catenary Anto Tensioned (SCAT) A messenger and contact (trolley) wire organized into approximate one-mile tension segments and tensioned via a series of pendulum or balance-weight assemblies (BW As) at the end of each tension segment accompanied by a Mid-Point Anchor(MPA) assembly that keeps the conductors from creeping in one direction or the other This SCAT allows horizontal movement that each of the OCS conductors may experience due to contraction or expansion to be taken up by the weighted assemblies giving the LRV pantograph an optimum profile (horizontal) to efficiently collect power from the OCS and maintain a high rate of speed at the same time Since the automatic tensioning feature of SCAT allows for maximnm-spaced OCS pole placement it

01-06-2011 12

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

will be used predominantly in all open-route areas to minimize the amount of OCS polesfoundations used for the Green Line Extension

bull Simple Catenary Fixed Tension (SCFT) A similar-sized messenger and contact (trolley) wire configuration as SCAT but tensioned with fixed terminations as opposed to BWAs and not provided in one-mile segments SCFT will be utilized in areas where maximum pole placement is not an advantage (urban areas for example) or locations where speeds are slow (yard and shop areas or crossovers for example)

The MBTA Green Line Extension is expected to be constructed with three TPSSs Two of these substations will feed the service on the Medford Branch while the third will provide power to Maintenance Facility Yard and Carhouse and the Union Square Branch However changes could be made during preliminary engineering after completion of a power study for the extension which will assume three car train operation for the purpose of the analysis

The MBTA Power amp Transit Facilities Department has overall responsibility for the transit power substations The control and monitoring of the traction power substations are done by power dispatchers who are located in the OCC while being maintained by the Traction Power Department In case of an emergency authorized personnel can de-energize the traction power in a particular zone Please refer to Appendix for the Sectionalized Power Diagram of the existing Light Rail system

236 Operations Control Center (OCC)

The OCC is the central facility that controls and coordinates all train operations traction power distribution and the maintenance and use of the railroad for all existing and future segments of the MBTAs Subway network The OCC is located at 45 High Street in the Boston Financial District

Dispatchers at the OCC maintain supervisory control over and monitor the main line and some yard operations of the MBTAs four subway lines- Red Orange Blue and Green Red Orange and Blue Lines are considered a heavy rail transit operation while Green Line is a light rail operation The Red Line operates from Alewife Station in Cambridge then splits into two branches after Andrew Station in South Boston The Dorchester Branch terminates at Ashmont Station in Dorchester while the South Shore Branch terminates at Braintree Station in Braintree The Orange Line runs from Forest Hills Station in Jamaica Plain to Oak Grove Station in Malden The Blue Line operates from Wonderland Station in Revere to Bowdoin Station located on the edge of Bostons Beacon Hill Neighborhood As the Green Line moves west from Lechmere Station it splits into four branches in the Central Subway System The four branches are B - Boston College C - Cleveland Circle D - Riverside and E - Heath Street With the exception of the Riverside Branch which terminates in Newton all other branches terminate within Boston city limits

The Green Line Extension will split into the Union Square and Medford branches going east from Lechmerc Station The Union Square Branch will have one station and will terminate at

01-06-2011 13

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Union Sqnare in Somerville The Medford Branch will have five stations and terminate at College Ave Station in Medford

The dispatcher is responsible for train movement establishing work zones and failure management The dispatcher also is responsible for arranging the replacement of defective eqnipment alerting emergency response personnel and carrying ont emergency procedures The dispatcher documents and reports system failures equipment malfunctions incidents security problems accidents and unusual occurrences The dispatcher directs train operators during emergencies or when train operations are not running normally

The dispatchers at the OCC monitor and coordinate mainline train operations for the MBTA Rail Systemmiddot in accordance with the established operating schedules rules and procedures They implement corrective actions and recovery plans that may be required to minimize the adverse aspects of equipment failures or emergency situations on any of the lines As described below and later in Section 70 the OCC personnel are responsible for implementing emergency procedures and coordinating with emergency responders and other outside agencies as may be required

The OCC is equipped with the following systems for central control of most of the rail network including the MBTA Green Line

bull Train Status Display - This system provides a complete visual indication of track middot block occupancy switch positions signal indications as well as other field conditions and alarm indications and eventually train identification display for the Heavy Rail Systems

bull Automatic Vehicle Identification System- This system which is situated at key points on the Green Line identifies the general train location with its train number route and time

bull Power Control DisplayControl Panel - This system provides a display and appropriate console detail and full control of the traction power substations Control of the OCS is also maintained through this system for all segments of the OCS equipped rail and bus network including the MBTA Green Line The power dispatchers at OCC have both control and monitoring capability of all TPSSs

bull Operating Radio Communications - There are numerous radio communication channels used to operate and maintain the rail network A train operations channel is assigned to each line and provides for two-way communication between the OCC and all of the mainline trains on the specific line A yard operations channel is assigned to each maintenancestorage facility and used for yard operations including vehicle maintenance activities at the shops A system-wide maintenance channel is used for wayside (fixed facilities) maintenance activities Additional channels are provided for system-wide operational tactical and emergency needs as necessary

Special tunnel radio systems have been installed to provide radio coverage inside the Central Subway Tunnel System Fire and police radio charmels also function as part of the tunnel radio system

01-06-2011 14

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

bull Telephone Communications - This system provides dedicated voice channels for use as telephone extensions between the OCC and selected sites along the right-of-way There are several telephone systems in place for administrative maintenance and emergency pmposes

bull Passenger Assistance Intercoms (PAD - Are provided at station platfonns automatically ring at the Hub Centers (South Station North Station Airport Station Harvard Station and Back Bay Station) or if no answer the Maintenance Control Clerk who is located at the Operations Control Center The PAis are push-buttonshyactivated (voice only)

e Closed Circuit TelevisionMBTA Video Security System (VSS but still commmily referred to as CCTV) - As part of a capital project first generation CCTV was installed at selected subway stations The Automated Fare Collection project installed CCTV across the entire MBTA Subway System These systems included fixed camera and visual monitoring for rail stations as well as limited recording capabilities Over the past couple of years installation of the new VSS has been completed including a series of controlled pan-tilt-zoom cameras essentially overlaying the CCTV system placed throughout station and other facilities Transmissions are routed via fiber-optics to OCC for monitoring The VSS is supported by advanced DVR architecture to provide for enhanced recording and storage capabilities along with multiple monitoring locations for not only CCTV observers but also dispatchers and law enforcement personnel

bull P A System - This system is used to provide important information to passengers at stations either system-wide or at selected locations All Green Line Extension Stations will have a PA system as do the existing Central Subway (Underground) Stations on the Green Line

bull Tape Recording Device -This system is located at the OCC and is used to provide a record of all OCC and Yard Control telephone and radio conversations A separate system is installed at Riverside Reservoir and Lake Street yards that is integrated into the OCC system

bull Wide Area Network (WAN)- This system is the backbone of the communications systems listed above and provides the link between the OCC and all field locations

bull Supervisory Control And Data Acquisition (SCADA) -This system operates over the WAN to transmit and receive data Supervisory alarm and control circuits connect TPSSs with the control consoles Electrical and support data related to facility intrusion and equipment status use this system to provide information to the control panels at the OCC For Segment I a SONET ring is used SONET (Synchronous Optical NETwork) is an open architecture for fiber optic networks where all locations (fiber nodes - ie stations) are connected together in a ring Should there be an

01-06-2011 15

middot MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

interruption or break anywhere in the ring data is transmitted in the other direction (clockwise or counter-clockwise) to OCC The Green Line has two rings one normally going clockwise and the other counter-clockwise (sometimes referred to as dual counter-rotating rings)

bull Variable Message System (VMS) - This system allows for visual messages to be displayed to passengers at stations VMS allows only scrolling messages using dotshymatrix light emitting diode (LED) technology with limited capacity The system is typically used to provide schedule or service related information as well as safety reminders and public service announcements including emergency evacuation messages

All train movements within a Yard facility is controlled by a Yardmaster or a Green Line Official When trains leave the yard and move to the main line they come under the jurisdiction of the dispatcher at the OCC The transfer of jurisdiction occurs at a designated boundary location called the Yard Limit

The OCC has a critical role during accidentincident situations when normal rail service has been interrupted It serves as the center for mobilizing emergency responders and MBT A resources It coordinates all activities through the Incident Commander- always a Light Rail Official - in the field and provides up-to-date operating information to management supervision and others within the system who need it to expedite the recovery and return the system to normalized operation as soon as circumstances permit Please refer to Section 70 for additional information about Service Interruptions and Emergencies and the role of the ace

237 Train Control and Signal Systems

The MBTA Green Line light rail trains operate over a double main track system governed by a Wayside Signal System and by an Automatic Vehicle Identification (AVI) System providing signals for train movements through interlockings

238 Communications System

The Green Line communications systems serve a variety of functions that support the operations and maintenance of the line

The basic communications systems are as follows

bull Supervisory Control and Data Acquisition System (SCAD A) bull Automatic Vehicle Identification (A VI) System bull Wide Area Network (WAN) bull Telephone Systems (PAl) bull Radio Systems bull Detection Alann and Emergency Systems bull Closed Circuit Television System - MBTA Video Security System (MVSS)

01-06-2011 16

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

bull Public Address System (P A) bull Variable Message Sign System (VMS) bull T Alerts bull Notification System

239 Fare Collection System

The Green Line System is a partially gated and partially barrier free system The Green Line Surface Stations utilize a barrier-free pay-on-board fare system For the Central Subway System as well as the entire Green Line Extension customers will use fare gates that accept Charlie Cards and Charlie Tickets

Effective January 2007 MBTA customers can purchase their fare from a Fare Vending Machine (FVM) located at the station A passenger will be required to use either a Charlie Card or a Charlie Ticket at the Farebox Fare Media Validator (FMV) or Fare Gate to validate andor gain access to the platform areas

The TVMs FMVs and fare gates arewill be ADA-compliant and arc located in accordance with ADA regulations There will be at least one ADA width gate at each Green Line Extension station They also include audio instructions display screen infonnation panels and instructions in raised letters and required Braille The FMV s also feature display screens and audio instructions in Spanish and Chinese Patrons can examine maps and fare information posted adjacent to the machines and can then select the type of fare they require

All fare media can be validated either at the FMV or the fare gate before the patrons ride MBT A Transit Police and Authority personnel help enforce the pay-on-board system particularly when rear door boarding is used

The MBTA Revenue Collection Facility monitors the inventory level of coin hoppers ticket rolls and bill vaults in the fare vending machines through the AFC Central Computer System (CCS) This allows them to service on an as needed basis

The Authority utilizes its staff of FVM revenue collectors to retrieve loaded cash vaults from the FVMs at stations and replace them with empty vaults The loaded cash vaults are then taken to a central cash counting facility for counting and depositing to the MBTAs cash revenue account

MBTA revenue collectors are armed when servicing the fare collection equipment MBTAs middot policy requires that certain key and log-on procedures be used any time the front door of the FVM is open The machines have an electronic alarm system that will trigger a siren-type alarm if the front door of the FVM is opened without a valid log-in and ID The alarm condition is monitored by a central computer and by the AFC Hub Center located at I 0 Park Plaza Boston MA which is staffed 24 hours per day seven days per week

01-06-2011 17

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The MBTA perfonns periodic inspection and maintenance as well as immediate response to machines that are out of service due to mechanical problems The AFC Maintenance Department uses the same monitoring system (CCS) to determine the status of fare vending machines and gates installed throughout the subway system The AFC Hub Center is also staffed to receive calls from station personnel for notification of defective equipment AFC staff can then dispatch a technician for corrective maintenance as needed There IS a preventive maintenance schedule that is completed on a monthly and annual basis

During the maintenance program the FVM and FMV mechanisms are normally replaced with rebuilt mechanisms on a unit exchange basis and tested before they are returned to service Removed units are sent to the MBTAs workbench for overhaul and returned to inventory Machine components are replaced as necessary The MBTA Automated Fare Collection Department maintains an inventory of spare FVM and FMV components that can be taken to a station and installed should replacement be required due to vandalism accident or other cause Table G indicates the location and number of each type of automated fare equipment

Table G- MBTA Green Line Fare Equipment

GREEN LINE CENTRAL SUBWAY LECHMERE new 6 0 3 0 0 0 I SCIENCE PARK new 4 2 2 0 0 0 0 NORTIISTA South (Valenti Way) Entrance NORTHSTA North (Causeway St) Entrance NORTH STA (Outside Commuter Rail Ticket Office

new

HUB

NA

9

12

0

4

2

6

0

0

0

2

3

5

5

AYMARKET (Green Line entrance) HAYMARKET Con ess Street headhouse)

new

new

7

7

3 3

3

0

0

4

2 0

Has

GOVERNMENT CENTER old 6 4 0 0 3 schedule card carousel

PARK STREET (East) old 5 I 2 0 PARK STREET (West) old 9 4 4 0 PARK STREET (Winter Sbect) NA 3 0

Has2

PARK SlREET (Elevator) NA 2 0 1 0 4 3 2 schedule card carousels

PARK STREET (Boston Common

NA 3 0 0 0

BOYLSTON Northbound new 4 0 2 0 0 0 2

01-06-2011 18

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

BOYLSTON Southbound new 5 I 2 0 ARLINGTON new 6 3 3 0 3 2 2 COPLEY Inbound new 5 2 0 0 0 2 COPLEY Outbound new 7 2 0 IIYNES Main Entrance new 8 2 2 0 0 2 HYNES Convention Center old 3 0 0 0 KENMORE new 7 2 6 0 3 3 SUBTOTAL 118 29 51 0 21 23 17

GREEN LINE SURFACE B BOSTON COLLEGE NA 0 0 0 0 0 0 0 CST MARYS NA 0 0 0 C COOLIDGE CORNER NA 0 0 0 C CLEVELAND CIRCLE NA 0 0 0 D RNERSJDE new 4 4 0 0 0 DWABAN NA 0 0 2 D WOODLAND NA 0 0 2 0 0 0 D ELIOT NA 0 0 2 0 0 0 D NEWTON HIGHLANDS NA 0 0 2 0 0 0 D NEWTON CENTER NA 0 0 2 2 0 0 0 D CHESTNUT HILL NA 0 0 2 1 0 0 0 D RESERVOIR NA 0 0 3 2 0 0 0 D BROOKLINE VILLAGE NA 0 0 3 2 0 0 0 D BROOKLINE HILLS NA 0 0 2 D LONGWOOD NA 0 0 3 1 0 0 0 DFENWAY NA 0 0 2 6 D BEACONSFIELD NA 0 0 2 EHEATH NA 0 0 0 E NORTHEASTERN NA 0 0 0 E BRIGHAM CIRCLE NA 0 0 0 E MUSEUM OF FINE ARTS NA 0 0 0 E SYMPHONY Inbound new 3 2 0 0 0 0 E SYMPHONY Outbound new 3 1 0 E PRUDENTIAL new 6 2 2 0 3 4 0 FENWAYPARK-Gate A NA 0 2 0 0 FENWAYPARK -Gate C NA 0 2 0 0 FENWAYPARK-Gate E NA 0 1 0 0 SUBTOTAL 16 10 36 27 3 4 1 TOTAL 134 39 87 27 24 27 18

Source MBTA

2310 Safety Program

The MBTA Safety Program has been in existence for a number of years and is an extensive initiative to continually improve all aspects of safety within the agency including the MBTA Subway System The System Safety Program Plan (SSPP) is integrated with both the ongoing activities of the agency as well as with the planning and construction of new projects and services

For a more detailed description of Rules Safety and Training within the MBTA Subway System please refer to Section 60 of this document

01-06-2011 19

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

2311 Security

MBTA Green Line Security is provided by the MBTAs Transit Police Department The MBTAs Transit Police Department handles all law enforcement matters including fare enforcement The MBTA Transit Police are funded through the MBTAs Operating Budget

MBTA Transit Police Officers also provide security and general law enforcement services at stations along the routes and right-of-way of each of the MBTA Bus MBTA Subway System lines and MBTA Commuter Rail and on buses trains and coaches They respond to accidents and incidents and they also are active in enforcing traffic laws that are critical to the safety and efficiency of the MBTA Transit System All services are provided as necessary on a 24-hour basis seven days per week with security coverage tailored to the specific needs of the rail system MBTA Transit Police personnel are presently dispatched from the Transit Police Building at 240 Southampton Street in Boston

In addition to the MBTA Transit Police forces MBTAs Light Rail Transportation has Chief Inspectors and Inspectors on staff that provide security for issues related to revenue collection special events requiring crowd control security sweeps and closing and opening of subway stations each day and some property security

MBT A also calls on and cooperates with other police departments and law enforcement agencies as appropriate The MBTA Transit Police Department (TPD) establishes Memoranda of Understanding (MOUs) with other law enforcement jurisdictions as required for implementing a seamless transit policing program These MOUs outline the operational protocols necessary to conduct the transit policing mission in an effective and efficient manner

All stations on the MBTA Green Line Central Subway System have strategically placed VSS cameras for monitoring passenger platforms fare vending machines and other critical areas The images are transmitted by fiber optic cable to monitors at the OCC The stations are monitored during all hours

The MBTA prepared a Safety and Security Management Plan (SSMP) for the Green Line Extension project The SSMP meets the requirements of the Federal Transit Administrations Final Report FTA-MA-90-7001-94-1 Transit System Security Program Planning Guide dated January 1994 and FTA Circular 58001 Safety and Security Management Guidance for Major Capital Projects dated August 2007 The SSMP contains the details of all facets of the MBTAs Security Program The Revised SSMP dated August 2010 which is a confidential document and includes the Green Line Extension is undergoing review by the Federal Transit Administration and Department of Public Utilities A revised SSMP is expected to be approved prior to start of revenue operations

The MBTA Video Security System (VSS) hardware is maintained by the Systemwide Maintenance amp hnprovement Group The applications such as monitoring recording

01-06-2011 20

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

record-keeping and chain of custody are shared by the Transit Police the OCC and the Automated Fare Collection Departments

2312 Connections with the META Bus Network

MBTA Bus services as well as a number of other bus service providers connect with MBTA Subway services including the MBTA Green Line at virtually all stations When a new rail line is introduced changes to bus routes in the vicinity of that new line are not implemented until changes in the Bus Service Plan have been approved by the MBTA Board of Directors Once the Green Line Extension is operating the Service Planning Department will recommend changes to the service plan as appropriate At the conclusion of the public process recommendations will be brought to the MBTA Board for approval

- 1

01-06-2011 21

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

30 OPERATIONS

31 Management and Supervision

The Fiscal Year 2011 MBTA Operations Organization Chart is on the following page

The Director of Light Rail Operations in the Operations Department is responsible for managing the daily service of the Green Line and maintenance of the Green Line Vehicle Fleet

The Figure below represents the Fiscal Year 2011 Light Rail Operations Organization Chart

Director of Light Rail

Operations

I I I

Division Chief Chief Green Light Rail Line

Maintenance Transportation

I I I

Division Chief Transportation Superintendent

The Chief of the Green Line who reports to the Director ofLight Rail is responsible for train service operations on all Light Rail Lines Under the Chief of the Green Line there is a Transportation Superintendent who oversees the transportation supervisor(s ) chief inspectors and inspectors train operators and customer service agents assigned to the Green Line The Division Chief of Light Rail Maintenance manages the maintenance supervisors foremen rail repairers and other personnel necessary to support the day-to-day maintenance programs at the various carhouses

32 MBTA Light Rail Boarding Projections

321 Existing Light Rail Ridership

Table H presents estimated boarding numbers for Fiscal Year 2009 ending June 302009

22 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Deputy Chief Operating Officermiddot

Operations

Diretor dmihFimtxe

Operatbr

Manager Of Director cltf Plan ard Director elf Operatiors Sciedules Oparatbrr Control Director of Hamiddot-~~ Fail

Technology

Cll put Director of OCC$ Tlainileuro

I Deputy Director of Paratra ngtil contract

Operatbrtgt

ChiefOperrting

Officer

_

~)put~middot Director of Jd min~tratbn bull

Operati-ns

Sr Directo1middot of e hi I Director of Bus Sr Direcbrof

Director of Lfsht Pail Pro ure nla nt ard 0 Opara~bns operatbngt contrmed

sermiddoties

DS put Directr of Pailr9ltld Oparatbrr

Director of e hile Efeuroi~Hileuro

Deputv Director of Fltiilrmd OpIBtbrG

D=put1 Director of firance

23 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Table H- FY2009 Average Weekday Boardings by Station- Existing Light Rail ~

Branch iot~l Station BoardingsStation ~

Lechmere E 6645

E 1179Science Park

CE 8491North Station

Haymarket CE 5204

All 10072Govermnent Center

AllPark Street 11169

Boylston All 7618

All 8378Arlington

Copley All 13500

BCD 9525Hvnes

BCD 8653Kenmore

B 2840Blandford Street

BUEast B 2892

BU Central B 2524

BBUWest 899

St Paul Street B 814

Pleasant Street B 1014

1824Babcock Street B

Brighton Avenue B 1571

B 4077Harvard A venue

Griggs Street B 1260

Allston Street B 1115

B 1650Warren Street

Washington Street B 1723 B 923Sutherland Road

Chiswiek Road B 735

Chestnut Hill A venue B 861

B 237South Street

Boston College B 1042

St Marys Street c 1970

c 426Hawes Street

Kent Street c 510

St Paul Street c 935

c 4150Coolidge Corner

Sununit Ave c 1175

c 316Brandon Hall

Fairbanks c 585

c 1217Washington Square

24 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

~ gti ~ 1 )

~ station ~ Branch - Total Station Boardlngs

-

Tappan Street c 837

Dean Road c

316

585Englewood Avenue c Cleveland Circle c 1557

Fenway D 3041

Longwood D 2749

Brooldine Village D 3512

Brookline Hills D 1654

Beaconsfield D 896

Reservoir D 3395

Chestnut Hill D 778

Newton Centre D 1487

Newton Highlands D 1052

Eliot D 595

Waban D 427

Woodland D 1044

Riverside D 2158

P1udential E 3732

Symphony E 1993

Northeastern University E 3007

Museum of Fine Arts E 1676

Longwood Medical Area E 3800

Brigham Circle E 2535

Fenwood Road E 343

Mission ParkParker Hill E 462

Riverway E 664

Back of the Hill E 86

Heath StrectV A Medical Center E 622

Mattapan middot HSL 2238

Capen Street HSL 67

Valley Road HSL 42

Central Avenue HSL 765

Milton HSL 305

Butler Street HSL 225

Cedar Grove HSL 133

Ashmont HSL 2909

Total 181406 Source MBTA

01~06~2011 25 -i

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERA TONS

322 Green Line Extension Boarding Projections

Projections for the Green Line Extension are provided by the Central Transportation Planning Staff (CTPS) and are based on modeling techniques of expected ridership generated using the CTPS Multi-Modal Travel Demand Forecasting Model The model uses the traditional fourshystep process generally employed by travel forecasting models throughout the United States The four steps include independent modules that perform trip generation trip distribution mode choice and network assiguruents Each module was calibrated from observed data

Table I presents the projected weekday hoardings at each of the Green Line Extension Stations in Year 2030

Table I- 2030 Average Weekday Boarding Projections- Green Line Extension

Station fotal Stati9n Boardings ~

Lechmere 7100

Brickbottom 2830

Gilman Square 3930

Lowell Street 1140

Ball Square 1850

College Avenue 2140

Union Square 3570

Total 22560 Source Central Transportatton Plannmg Staff

33 Passenger Capacity

The level of service provided by the Green Line is designed to provide sufficient capacity to accommodate anticipated rider loads in the peak-hour and in the peak direction of travel also known as the Maximum Load Point (MLP) For the current Green Line system the MLP is located approaching Copley Station from points west during the AM peak and between Arlington and Copley during the PM Peak The Green Line Extension MLP is expected to be between Science Park and North Station during the AM and PM peak

Anticipated ridership portrayed here is used for initial service planning purposes Service levels will be adjusted upward or downward depending on actual ridership However existing Green Line ridership will be the primary schedule driver for the Green Line until travel patterns are confirmed and evalllated

34 TJain Service Guidelines

The train service guidelines for the MBTA Green Line are listed in the METAs Service Delivery Policy

01-06-2011 26

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

e For peak periods the planned passenger capacity of each light rail vehicle is calculated as 225 percent of the number of seats on the vehicle The actual crush load capacity of the vehicle is a larger number but that larger number is not included in establishing train service guidelines

bull Scheduled time between trains (headway) will not exceed

- 10 minutes during peale periods

- 15 during all other periods of service

These maximum headways will be maintained on the Green Line Extension as well as the existing system

bull If available a run as directed train will replace any revenue trairi that may encounter mechanical problems that require removal from the main line

OCC and field operations supervision must talce particular care in terminal operations planning to allow for varied operations necessary for service continuity effectively managing the following issues with efficient sequencing to the extent possible

bull The design of the Green Line terminal stations did not include a second set of crossovers on the non-revenue side of the station As such proper routing of arriving trains is a key component as it allows to the extent possible simultaneous train operations during peak headway periods In many cases instead of berthing every arriving train on the outbound track at the station as is the normal practice some trains will be berthed on the inbound track while the train on the outbound track is departing

bull Particular attention must be given to train spacing and track utilization and the ability to cross the train that arrived on the inbound track over to the outbound track during its departure without delaying the next inbound train and vice-versa This task is assisted to the extent possible by established schedule headway and designated terminal berthing tracks combined with an understanding of the interlocking time limitations and travel time in the terminal area Due to the variability of street run segments on the line operational adjustments are an on-going task

bull Terminal management also requires that timely and accurate information be made available to passengers waiting to board at these stations so that passengers are in position and ready to board as soon as the arriving train detrains its passengers

35 Train Consist Requirements

MBT A Green Line Extension stations will be designed to accommodate trains consisting of up to four light rail vehicles (cars)

01-06-2011 27

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Typically two-car trains are currently operated on weekday and weekend train schedules although three car trains are operated on select trips during the rush hour on the B and D branches On the lighter passenger branches such as the E branch one car is removed for the beginning and end of service on weekends With the addition of the Green Line Extension current train operations will remain the same Once actual ridership patterns are defined modification to train length at all times of the day will be considered Once a train control system is implemented three or four car trains may be necessary to efficiently manage the ridership demand

36 Travel Times

This section contains information about the running time between stations and the factors that affect these times All times shown in this document are subject to final testing verification and continued revision as experience is gained with the system and as adjustments are made to the physical plant and the systems that affect these travel times

361 Travel Times between Stations

The one-way travel time estimate is based on

bull All trains operating the full length of the line stopping at each station

bull Operating speeds that take into account permanent civil speed restrictions such as grades curvature and track super-elevation operation on aerial structures the design and layout of crossovers and the time it takes to move through them as well as other operational restrictions

bull Speed restrictions imposed by the Maintenance of Way and other departments and Department ofPublic Utilities (DPU) regulations

bull Maximum design speed of 50 miles per hour

bull Station dwell times This is the amount of time that a train is stopped at a station for passengers to alight and board It normally ranges from 20 seconds at most stations to 50 seconds at rail-to-rail transfer stations depending on the travel period and the ridership volume at a particular station

Terminal turn-around times (when train operators change from one end of the train to the other for the return trip) will be no less than 3 minutes allowing recovery capability for only a very minor service delay This limited tum-around time is made possible by the use of fallback operators at either one or both ends of the line The fallback operator is at the terminal station in position to take over for an inbound train operator immediately after a trains arrival The inbound operator then has a prescribed period ofbreak time before heshe takes up service again by relieving the next inbound train operator The relay may continue through most of the service day The turn-around time for various levels of service delivery is also subject to headway cycle and clearance slots at interlockings where trains must use the available opportunities for their movements to keep in the proper cycle

01-06-2011 28

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30 - OPERATIONS

Table J presents the consolidated travel times for the entire Green Line

Table J - Estimated Travel Times Between Stations - Green Line

B Boston COllege- Government ltCUter via Commonwealth Ave ~~ ~

INBOUND

Lake St

Chestnut Hill Ave

Brighton Ave

Blandford St

Kemnore

Hynes

Copley

Arlington

Bo lston

Park St

Government Center

TOTAL

-

_Distance~~ Cumulative

~ Befiveen _ Distance

- Stations

0000

0768

1947

1273

0264

0362

0565

0363

0325

0303

0249

642

000

077

272

399

425

461

518

554

587

617

642

Early

AM

2

9

8 5

2

3

I

2

34

Sam le Weekday Ru~ Times i~Jilinuies AM Midday School PM Evening

Peak Peak Peak

2 2 2 2 2

15 13 15 15 12

10 II 12 12 II 5 5 6 6 5

2 2 2 2 2

5 4 5 5 4

I 2 2 2 2 2

1 1

2 2 2 2 2

45 43 48 48 42

-

Late

2

II

9 6

2

3

1

2

38

-i

OUTBOUND

Government Center

Park St

Bo lston

Arlington

Copley

Hynes

Kenmore

Blandford St

Brighton Ave

Chestnut Hill Ave

Lake St

TOTAL

0000

0570

0315

0318

0365

0560

0368

0267

1286

1940

20749

674

000

057

089

120

157

213

250

276

405

599

674

2

1

2

3

6

6

6

5

33

2 2 3 3

1

2 2 2 2 2

1 1

3 2 2 3 2

6 4 4 5 3

5 5 5 7 7

9 9 9 13 11 8 9 9 12 12

6 6 6 6 6

43 40 41 53 48

2

2

3

6

8

9

6

39

Early AM Midday PM Evening Late AM Peak Peak

Cleveland Circle 0000 000

-i Washington St 0749 075 5 7 7 7 6 6 5 Coolidge Comer 0783 153 5 7 6 6 6 5 5

St Mmys St 0734 227 4 7 6 6 6 6 5 Beacon Junction 0563 283 1 Kenmore 0102 293 2 2 2 2 2 2 2

Copley 0927 386 5 7 6 6 7 6 5 Arlington 0363 422

Boylston 0325 455 2 2 2 2 2

Park St 0303 4X5 1

01-06-2011 29

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Government Center 0249 510 2 2 2 2 2 2 2

Haymarket 0281 538 1 2 2 2 2 2 North Station 0220 560 2 3 2 2 3 2 2

TOTAL 560 30 42 38 38 39 36 31

OUTBOUND North Station 0000 000

Haymarket 0220 022 4 3 4 4 3 Government Center 0281 050 2 2

Park St 0249 075 2 2 2 3 3 2 Boylston 0315 107 1 1 Arlin on 0318 138 2 2 2 2 2

Copley 0365 175 1 1 Kenmore 0928 268 5 9 6 6 8 5 5

Beacon Junction 0498 317 2 4 5 5 5 5 5

St Marys St 0598 377 2 2 4 4 4 4 4

Coolidge Corner 0752 452 3 3 4 4 4 5 4 _Washington St 0781 530 2 2 2 3 3 3 2 Cleveland Circle 0744 604 2 2 3 3 3 4 3

TOTAL 604 23 33 33 36 40 38 30

D Riverside GoVernmefit Gentet via Highland Branch ~ ~_ ~ ~ ~ ~~_ d

Midday School middot PM Evening Late

Riverside 0000 000

Eliot 2225 223 6 7 7 7 7 7 6 Reservoir 4040 627 7 10 9 9 9 8 7

Beaconsfield

Fen way

Beacon Junction

0431

2470

0429

670

917

960

2 4 2

2 9

2

2 5

2

2

5 3

2

5

3

2

5

2

2

5 2

Kenmore 0102 970 3 3 3 3 3 3 3

Copley 0927 1062 5 7 6 6 7 6 5

Arlington 0363 1099 1 1

Boylston 0325 1131 2 2 2 2 2 Park St 0303 1162 1 1

Government Center 0249 1186 2 2 2 2 2 2 2

Haymarket 0281 1214 1 2 2 2 1 North Station 0220 1236 2 2 2 2 2 2 Science Park 0485 1285 2 3 2 3 3 3 2

Lechmerc 0397 1324 3 5 4 5 5 5 4

Washington St 0780 1402 3 3 3 3 3 3 3

Gilman S uare 0710 1473 2 2 2 2 2 2 2

Lowell Street 0700 1543 2 2 2 2 2 2 2 Ball Square 0490 1592 15 15 15 15 15 15 15

Colle eAve 0570 1649

TOTAL 1649 505 665 585 625 635 605 535

OUTBOUND College Ave

I3all Square

Lowell Street

Gilman Square

Washington St

Lechmere

0000

0570

0490

0700

0710

0780

000

057

106

176

247

325

15

2 2 3

15

2 2 3

15

2 2 3

15

2

2 3

15

2

2 3

15

2 2 3

15

2 2 3

01-06-2011 30

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Science Park 0397 376 2 2 2 2 2 2 2 North Station 0485 413 2 2 2 2 2 2 Haymarket 0220 435 3 2 2 3 2 2

Government Center 0281 463 1 2 1 Park St 0570 488 2 2 2 3 3 2

Boylston 0315 519 1 1

Arlington

Copley

Kenmore

0318

0365

0928

551

588

681 5

2 1 9

2

6

2

1

6

2

8

2

5 5 Beacon Junction 0498 730 2 4 5 5 5 5 5 Fenway 0429 773 3 3 2 2 2 2 2 Beaconsfield 2471 1020 5 5 6 6 6 6 5 Reservoir 0431 1063 2 2 2 2 2 2 2 Eliot 4040 1467 5 5 6 6 5 5 5 Riverside 2225 1690 8 9 10 10 10 9 7 TOTAL 1690 495 605 585 595 635 575 525

E Heath Street- Eechmere via Huntin ton ~Avenue - ~~ ~ ~ ~ ~ lt 17

I-IcathSt 0000 000

AM

Peak Midday Evening Late

B1igham Circle 0685 069 4 6 5 5 5 4 4 Northeastern 0908 159 5 6 5 6 6 5 5

Symphony 0284 188 2 2 2 2 2 2 2

Prudential 024 212 2 2 2 2 2 1 Co ley 0371 249 2 2 2 2 2 2 2

Arlington 0363 285 1

Boylston 0325 318 2 2 2 2 2

Park St 0303 348

Government Center 0249 373 2 2 2 2 2 2 2

Haymarket 0281 401 1 2 2 2 1

North Station 0220 423 2 2 2 2 2 2

Science Park 0485 472 2 3 2 3 3 3 2

Lechmere 0397 511 3 5 4 5 5 5 4 UnionS uare 0900 601 45 45 45 45 45 45 45

TOTAL 601 315 395 355 395 395 365 325

0000 000

0900 090 45 45 45 45 45 45 45

Science Park 0397 130 2 2 2 2 2 2 2 North Station 0485 178 2 2 2 2 2 2

Haymarket 0220 200 3 2 2 3 2 2 Govcmmcnt Clnter 0281 228 1 1 2 Park St 0249 253 2 2 2 3 2 2 Boylston 0315 285 1 1

Arlington 0318 316 2 2 2 2 2

Co ley 0365 353 1 1 1

Pmdential 0384 391 2 2 2 2 3 2 2 Symphony 0240 415 2 2 2 2 1

Nmtheastem 0274 443 2 3 2 2 2 2 2

Brigham Circle 0913 534 5 7 5 6 6 5 5 Heath St 0668 601 4 5 4 5 5 4 4

TOTAL 601 295 375 315 345 375 315 305 Source META

01-06-2011 31

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERA TONS

Mattapan High Speed Line _ - _ ~- ~-

Distance Distance -shy -Befivcen Cumulative Beh cen shy Qumulathe -

Stations Distance Stations _ Distance INBOUND INBOUND OUTBOUND OUTBOUND

Mattapan 0000 000 026 zmiddotss Capen Street 025 025 030 229

Valley Road 031 056 044 199

Central Avenue 043 099 031 155

Milton 032 131 029 124

Butler 029 160 057 095

Cedar Grove 057 217 038 038

Ashmont 038 255 000 000

For the Mattapan High Speed Line scheduled run times are 11 minutes from 630 am to 600 pm otherwise run times are nine minutes

362 Accommodating Persons With Mobility Needs

Operations personnel must be aware of the particular needs of elderly passengers and those with disabilities during both irregular and single-track operations Circumstances may well require supervisory personnel security personnel andor others at side-platform stations to assist passengers and expedite train operations where possible

Special signage andor operating or other personnel positioned at the sidewallc entrance to those side-platform stations is required to properly direct passengers to the proper platform during single-track operations Assistance in the proper time and location effectively mitigates train delay issues encountered from having to wait for passengers moving from one platform to the other

Delays that occur at stations to accommodate the elderly and those with disabilities increase station dwell times and further increase the running times between interlockings described in the paragraphs above For these reasons operating personnel arc required to be especially attentive to the special needs that will occur at side-platform stations during single-track operations deploying additional resources as necessary

37 Train Operations

This section describes the train service levels currently being operated on the MBTA Green Lines four branches and the central subway system

371 Green Line Branches and Central Subway

Revenue service begins at approximately 500AM weekdays and on Saturday and 600AM on Sunday ending at 130 AM seven days a week Trains service all branch stops and stations in the Central Subway system Each of the lines end at various points in the Central Subway System - the B and D branch trains turn at Government Center Station C branch

01-06-2011 32

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

trains turn at North Station and the E branch ends at Lechmere Station See Table B m section 21 of this document for detailed information about service frequency

As necessary weekend diversions are operated on portions of the Green Line in order to provide a large work window for capital projects such as bridge rehabilitations In addition the MBTA will shutdown lines for an extended time to conduct large scale capital projects such as the Riverside Line Track Replacement project

372 Green Line Extension

The Green Line Extension will be fully integrated into current Green Line Operations All operations for the Medford and Union Square aligrunent will be based at the new maintenance facility in Somerville next to the Boston Engine Terminal Mainline operations will be controlled from the ace

373 Start-up Operations- Green Line Extension

Startup Operations (SUO) takes place as the last rail activation clement of the project after substantial completion of the project and System Integration Testing has been completed The start-up date of revenue train operations for the public will immediately follow completion of SUO During SUO which is scheduled for approximately six months wayside systems vehicles communications and schedules are tested and evaluated under simulated operating conditions Service interruption scenarios and emergency response activities are practiced Intra- and inter-agency familiarization takes place The experience gained in this period will be used to refine earlier planning data and possibly develop more accurate rurming times to those shown in Table J

Pre-revenue service testing will be somewhat more complicated due to the direct interface between the existing Green Line operations and the Green Line Extension at the Lechmere Viaduct When necessary revenue service schedules for the existing Green Line will be merged with the pre-revenue testing schedules necessary for the Green Line Extension During this pre-revenue testing trains will run empty as operators will need to familiarize themselves with train operations on the Green Line Extension MBTA has previous experience combining testing with regular service delivery Special provisions to assure the safety and efficiency of the system interface on the Lechmere Viaduct will be required similar to those used in earlier start-ups

374 Revenue Service Initiation -Green Line Extension

As with previous new rail and bus rapid transit start-ups the MBTA Operations Department will work with other Departments to develop an Operational Plan An approach similar to the Silver Line may be used for the grand opening of the Green Line Extension The Opening Operational Plan covering the appropriate period will be developed to ensure proper preparation for heavy volumes of passengers Inaugural events will be held shortly after a soft opening of the system MBTA staff fi-om the various disciplines of the Authority

01-06-2011 33

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

will be used to provide safety crowd control and assistance to passengers and visitors at all new Green Line Extension stations

3741 Hours of Operation

An initial service day of approximately 20 hours will be scheduled for revenue operations The focus on the early morning and late evening service will he to provide minimum connecting times between the MBTA Green Line and other MBTA services such as commuter rail operations and the Orange Line at North Station the Blue Line at Government Center and the Red Line at Park Street Station

The following train service parameters have been established for Green Line Extension operations

bull The span of service is approximately the same on each day of the week with a slightly shorter span on Sundays

bull Early Morning Service o Trains beginning revenue service at either Union Square Station or College

Avenue Station leave from Somerville Maintenance Yard o The first westbound revenue train from Union Square Station toward

Lcchmere will leave at approximately 455-515 AM o The first westbound train from College Ave Station toward Lechmere will

also leave at approximately 455-515 AM o The first eastbound revenue trains will leave Riverside and Heath Street at

approximately 455 and 530AM respectively bull Late Night Service

o The last eastbound trains will leave Heath Street and Riverside at approximately 1205-1245 AM

o The last westbound trains toward Lechmere Station will also leave Union Square Station and College Ave Station at approximately 1205-1245AM

o All trains will leave the mainline hy 130 am

3742 Weekday Peak Period Service

For existing service the peak direction of travel is east from Boston College (B branch) Cleveland Circle (C branch) and Riverside (D branch) to Downtown Boston in the morning and the reverse direction during the evening commute The Heath street (E branch) peaks in the opposite direction due to commuters from Lechmere traveling to Downtown Boston in the morning and due to commuters transferring from other subway or commuter rail lines and traveling in the reverse-commute direction out to the Longwood Medical Area in the evening

For the Green Line Extension the peak direction of travel is west from Union Square and College Avenue in Medford in the morning with the reverse direction for the evening commute The combined segments will realize peak demand that will travel in two opposite directions both to and from Park Street Station

01-06-2011 34

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Scheduled service for the Union Square and Medford Branches is a direct extension of services already provided on the Green Line for the Heath Street (E branch) and Riverside (D branch) branches As such the scheduled headway for both the morning and evening peak period will be one train every 5-6 minutes All weekday trains will operate with at least two (2) cars

The general parameters for peak time periods are

bull The AM peak period begins at 630am and ends at 900am The peak of the peak period into Park Street Station is anticipated to occur between 730am and 830am

bull The PM peak period begins at 330 pm and ends at 630 pm The peale of the peak period away from Park Street Station is anticipated to occur between 500 pm and 600pm

It is expected that some schedule adjustment will occur after the beginning of revenue service as customer travel patterns become established

3743 Weekday Mid-Day Service

During the off-peale mid-day periods 900 am to 330 pm train service frequencies are reduced Service will operate every 8 to 10 minutes

3744 Weekday Evening-Night Service

Evening service between 630pm and 830pm will operate at 10 minute headways on the Green Line Extension consistent with the existing Green Line

Night Service from 830pm until 130 am will have 11 to 14 minute headways Trains will have two-car consists

3745 WeekendHoliday Service

Extension service is expected to operate every 10 minutes on weekends and holidays similar to existing Green Line Service For some periods of higher ridership service every seven to eight minutes will be offered

3746 Special Event Service

Additional service is provided as necessary for various special events The largest special events of the year include First Night Boston (New Years Eve Celebration) on December 31 and the July Fourth fireworks These events will require additional vehicles to be deployed to provide service

01-06-2011 35

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

The MBTA also provides additional Green Line service in order to meet demand for professional sports events in Boston In addition extra train service will be provided along existing routes as required by customer demand for other special events

3747 Train Operating Patterns

For normal train operations on the Green Line trains will depart from one of the yards generally determined and scheduled by train location as it relates to the individual branches It should be noted that this represents a significant challenge at the yards The Heath Street Branch (E branch) is problematic due to the distance between the carhouse and the location where trains can enter the E branch V chicles leaving the current yards (Riverside Reservoir and Lake Street) need to run cast into the Central Subway system before heading west on the E branch Upon completion of the Green Line Extension it is expected all E branch cars will operate from the Somerville Yard

Normal operations will have all eastbound trains (Riverside to College Avenue and Heath Street to Union Square) operating on Track 1 while all westbound trains (College Avenue to Riverside and Union Square to Heath Street) operating on Track 2

During periods of irregular operations service interruptions or emergencies OCC dispatchers will use their best judgment to assign trains to specific branches considering the following criteria

bull Station track availability and train movement

bull Occupancy of the tail track(s) if applicable

bull The total time required to traverse the interlocking (depending on the route selected) and berth on the designated arrival track and

bull The proximity of the following inbound train on the same track

For discussion of single-track operations refer to Section 721 below

38 Total Revenue Fleet Requirements FY 2011-2015

Total fleet requirements include the number of vehicles required for scheduled peak period revenue operations including those needed for run as directed Trains and those needed for maintenance Maintenance needs include vehicles for scheduled maintenance and an allowance for unscheduled maintenance or repair (See the Light Rail Fleet Management Plan for details on calculating fleet needs)

Based on the hoardings projections shown in Section 32 above the total fleet requirements are presented by Fiscal Year in Table K

01-06-2011 36

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30 - OPERATIONS

Table K- Total Fleet Requirements FY 2011-2015 ~

~ - ~ y ~ 1-_~ --shy Eiscal yenear ~ -v ~

- ~ ~ ~

- -shy -

- shy ~ ~ -

- --shy -- - - 20l2 -2o1r 2014 - 20l5 - 2016- - -Ridership 201947 203764 205598 207449 209315

Peak Headways (min) 5-7 5-7 5-7 5-7 5-7 middotmiddot middotmiddot middot middot Vehicles middot middot

Scheduled Service 52 52 52 52 172

Run as Directed 6 6 6 6 6

Corrective Maintenance Hold 41 41 41 41 41

Preventive Maintenance 10 10 10 10 10

Heavy Damage 10 10 10 10 10

Total Required 158 158 158 158 178

Total Available 219 219 219 219 243 Notes Vclncle numbers rue from the Subway Fleet Management Plan

39 Operations Control Center

The OCC is located at the MBTA Operations Building at 45 High Street in Boston

For additional information about the OCC please refer to Section 238 above and Section 70 Service Interruptioru and Emergencies

310 Train Operators

Each MBTA Green Line car is operated by a single train operator There are no other crew members

3101 Reporting Station

All train operators report on and off duty at each yards facility

3102 Relief Points and Fallback Operators

Some in-service train operators swing off at the terminal stations or the Reservoir Upper Yard This arrangement avoids the time and expense required to deadhead train operators to and from the end points on the line It substantially improves the productivity of train operators and reduces operating cost

3103 Duty Assignments

All train operator revenue assigrunents arc developed by the MBT A Plans and Schedules Department When completed they arc transmitted to the Green Line Superintendent for

01-06-2011 37

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

implementation at specified dates Train operators nortnally pick their duty assignments in accordance with the terms of collective bargaining agreements that are in effect Some operators are assigned to take custody of trains and place them into service or bring them back from service from the various carhouses Some train operators relieve others already in service and may or may not handle trains to and from the yard Other train operators are assigned to work as directed providing staffing for logistical train movement within the yard limits mainline replacement test or extra trains and emergency operator replacement Besides the number of train operator assignments needed to provide scheduled and logistical service an additional number of extra or relief operators arc required to cover train operator vacations and sick days and to provide coverage for other vacancies that may occur

Preliminary estimates show that operation of service along the Green Line Extension will require an additional 31 full-time (FT) streetcar motorpersons and 12 part-time (PT) streetcar motorpersons An additional five FT and PT streetcar motorpersons would be required for cover list (relief drivers used to fill in for absent ones) resulting in a total of 36FT and 15 PT streetcar motorpersons

01-06-2011 38

MBTA Light Rail Transit System Operations and Maintenance Plan S~CTON 40- ENGINEERING AND MAINTENANCE

40 ENGINEERING AND MAINTENANCE

41 Management and Supervision

The Engineering and Maintenance departments are responsible for Track Communications Signals Traction Power Building and Structures Responsibilities encompass all required inspections preventive maintenance corrective maintenance emergency response and system design and improvements These departments are also responsible for rail system infrastructure preservation (Note This section does not apply to MBTA Commuter Rail which is operated and maintained by the Massachusetts Bay Commuter Rail Inc)

As portions of the systems start to age every effort is made to protect the infrastructure investment Examples of this work include track maintenance and repair rail profile grinding signal repair and replacement grade crossing rehabilitation traction power system renewal and upgrades These programs are necessary to support the Light Rail Operations overall goal of operating and maintaining a safe clean and efficient transit system with professionalism courtesy and integrity throughout the Metropolitan Boston region

The Engineering and Maintenance Department is currently divided into six units that directly support the MBTA Operating System

bull Ttack bull Signals bull Traction Power bull Communications bull Building amp Structures bull Projects

The Track Signals and Communications Departments report to the Director of Systemwide Maintenance amp Improvements Traction Power and Building amp Structures report to the Director of Facility Infrastructure amp Engineering Both directors report directly to the Assistant General Manager for Engineering and Maintenance along with the Deputy Director of Projects The Fiscal Year 2011 Organization Chart for the Engineering and Maintenance Department is presented on the next page

The Engineering and Maintenance Department personnel are currently stationed at three base locations dispersed throughout the rail system network as follows

bull 45 High Street Boston bull 500 Arborway Jamaica Plain bull Arlington Ave Charlestown

39 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEfRING AND MAINTENANCE

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40 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

Included in the preventive maintenance program are periodic inspection and maintenance tasks which have been established to meet the METAs needs The scope and frequency of these tasks are based on the following criteria

bull System safety bull Regulatory requirements bull Manufacturers recommendations bull Agency experience bull Budget constraints

A brief summary of each of the maintenance areas with department-specific Maintenance Plans noted as applicable is contained in the following sub-sections

42 Track

The track of the MBTA Subway System is maintained hy the Track Department in accordance with the programs defined in the Departments Track Maintenance Program Jnly 2008 The plan complies with established industry guidelines as well as Federal and State regulations Inspection and maintenance is performed using tested and reliable methods DPU regulates track inspection at the MBTA which requires formal inspection and maintenance programs A systematic inspection and maintenance program has been established to ensure the safety of the riding public and MBTA employees

All MBTA Subway track is inspected and maintained in accordance with the Federal Railroad Administration Track Safety Standards as contained in Title 49 CFR Part 213 It is MBTA Subways policy to maintain its track to a standard that is one Federal Railroad Administration (FRA) track class higher than is required by the maximum operating speed for any given segment of track

Track inspection is performed by trained and certified track inspectors to identify potential safety hazards and to report on the changing condition of the track geometry Main and yard tracks arc required to be inspected three times weekly with at least a one-day interval between the inspections In addition each switch tumout and track crossing must be inspected weekly Written track inspection reports are completed by the track inspectors documenting the location track nature and extent of the defects and conditions observed Reports also contain repair date action taken and the name of the person making the repairs to minor defects at the time of the inspection Defects that cannot be repaired by the inspectors at the time of inspection are considered major defects requiring additional resources andor a longshyterm maintenance program and plan to remedy the issue

The following are examples of the items that are included in an inspection

bull Track Stmcture All ballasted track direct fixation track embedded track grade crossings and special track work sections arc inspected for appropriate fit of all components including track switch points and moving parts

41 01-06-2011

middot MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE middot

bull Fastening Systems Direct fixation bolts and rail clips spikes joint bars and rail anchors are inspected for tightness

bull Track Geometry Track gauge alignment cross-level super-elevation as well as ballast and sub-grade conditions are inspected to determine that they are within in acceptable tolerances

bull Deterioration Excessive or unusual wear of rail ties bolts joint bars frog inserts switch points rail welds and other appurtenances is identified by measuring and evaluating in accordance with the requirements and tolerances or each component Such inspections also include identifying vegetation growth and right-of-way encroachments or infringements

bull Undergoing or awaiting repair Any track undergoing or awaiting repair upon which a speed restriction is assigned shall be inspected at a frequency which will ensure safe operation at all times

bull DPU may require inspections at more frequent intervals in areas of dense traffic high operating speeds or questionable physical conditions

The Track Maintenance Program provides detailed instructions for each type of inspection including the standards and tolerances to be met the forms to be used the type of repair andor corrective actions required for each situation the materials and procedures to be used and the record-keeping requirements

As with other maintenance tasks that involve the active railroad the Track Department must perform a significant amount of its work during the limited non-revenue service hours This requires special coordination and flexible work schedules with personnel and equipment availability sufficient to accomplish the required work in the time period available In many cases the work can be accomplished without adversely affecting scheduled train service

Other work of longer duration or involving interlockings for example can involve taking sections of track or interlockings out of service while repair andor reconstruction work is done The Track Department coordinates its plans and activities closely with various Subway Operations Departments including Transportation OCC and Plans and Schedules In some circumstances single-track train operations are required to provide sufficient time for the necessary work to be performed

The Track Department maintains the required records of inspection and maintenance and makes them available to the DPU for review and audit

43 Communications

The Communications Department installs and maintains the rail system telephone and radio communications systems on the MBTA system The following communications systems are

01-06-2011 42

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

in place on the MBTA Green Line Central Subway System and will be installed on the Green Line Extension

bull Maintenance Telephones (at interlockings and signal installations)

bull Emergency Telephones at Traction Power Substations (TPSSs)

bull Emergency Telephones at Blue Light Stations (BLS)

bull Fire Alarm Systems (All Stations)

bull Passenger Assistance Intercom Systems at stations

bull Public Address (P A) Systems at passenger stations

bull Variable Message Sign (VMS) Systems at passenger stations

bull VSS at passenger stations

bull VSS monitor equipment at the OCC

bull Audio and Video recording equipment at the OCC

bull OCC Uninterruptable Power Supply (UPS)

bull Wide Area Network (WAN)

bull Radio channel for train operations

bull Radio channel for yard operations

bull Multi-transmitter system radio channel for Right-of-Way Maintenance

bull Tunnel radio system including firepolice channel connections

There are other commnnications systems at MBTA to serve the agencys administrative functions which are also installed and maintained by the Communications Department within MBTA Engineering and Maintenance

Inspection and maintenance of the radio and telephone systems listed above and the devices connected to them are carried out at specific intervals in accordance with manufacturers recommendations and where applicable in accordance with the requirements of the Federal Communications Commission (FCC) and the DPU The Commnnications Department maintains records of the required inspections and maintenance and makes them available to the FCC and the DPU for review and audit

Most of the radio antenna locations that serve the MBT A System are located within the Boston Metropolitan area and arc located on MBTA owned properly

The Commtmications Department works closely with the Facility Infrastrnctnre and Engineering Department that manages the SCAD A system to manage the interfaces between the two systems

01-06-2011 43

MBTA Light Rail Transit SystemmiddotOperations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

44 Signals

The Signals Department installs and maintains the wayside signal and train control systems on the MBTA Subway System It does not install or maintain the signal equipment mounted on the light rail vehicles

The following signal systems are m place on the MBTA Green Line and Green Line Extension

bull Automatic Vehicle Identification (A VI) System

bull Wayside Signal System

bull Signal track circuitry and associated equipment

Signal maintenance includes the periodic inspection testing and performance of both scheduled and coucctivc maintenance to insure the proper and safe operation of the signal system The scope of signal maintenance includes interlockings and yard signal systems The core of this system includes the testing adjustment and repair of vital relay circuitry logic networks relay logic control limit circuits for protection against following trains power supply and transfer networks and all the relevant and peripheral appurtenances and signal appliances

Signal supervisors oversee the work of signal maintainers and other signal department personnel to achieve the required levels of safety and operational performance reqnired by the MBTA Subway system

A feasibility study is cuuently underway for a train control system for the Green Line Once a teclmology is chosen for train control the MBTA expects to pilot the teclmology on one of the Green Line branches The Green Line Extension will be designed in such a way not to preclude the implementation of train control on the Medford and Union Square Branches

45 Traction Power

The traction power distribution system consists of three components substations auxiliary distribution and the DC distribution systems The basic preventive maintenance program is divided into two parts the first part is the required or safety related maintenance which is performed on a schedule the second part consists of those inspections and procedures that when completed within a prescribed time frame act to ensure a safe economical and reliable operation

To achieve the operational support and maintenance goals the personnel of the traction power department maintain a flexible operating schedule This schedule provides response coverage during the hours of revenue operations while maximizing the efficiency of scheduled maintenance activities during the non-revenue hours This is particularly critical due to the small non-revenue window available for traction power maintenance The plan is

01-06-2011 44

i

_

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

middot implemented by scheduling the maintenance force in the most effective manner This is done with overlapping shifts of maintainers that can concentrate their efforts as required by maintenance schedules The Traction Power Department participates in extensive in-house training and in the safety drills that are implemented by the Chief Safety Officer and the MBTA Transit Police Department

451 Traction Power Substations

The existing Green Line is fed by the Traction Power Substations presented in Table L

Table L - Traction Power Substations

bullSubstation ~ gt f ~ i

bull Location i ~ ~ tf

bull

c ~

bull Supplier

Coolidge 19 Webster Street Brookline MBTA

North Station 80 Haverhill Street Boston MBTA

Shawmut 1091 Washington Street Boston MBTA

Newbury 354 Newbury Street Boston MBTA

Cooks Jnnction SIR Winchester Street Newton Highlands N-Star

South Station 45 High Street Boston N-StarMBTA

Reservoir Strathmore Road Brooldinc N-Star

Riverside Grove Street Newton N-Star

Berkeley 90-92 Berkeley Street Boston MBTA

Kenmore Loop at Kenmore Passenger Station MBTA

Commonwealth Ave Public Alley ofHarvard Street Brookline MBTA

Aspinwall Off Longwood Avenue Brookline MBTA

Hanunond Pond Off Hammond Pond Parkway Brookline N-Star

Mattapan River Street Boston MBTA

Ashmont Dorchester Avenue Boston MBTA

452 Overhead Catenary System (OCS)

The OCS for the MBTA Green Line is a simple catenary equipped with an auto-tensioning system to maintain the proper level of tension in the OCS contact wire A system of counterweights automatically and continuously maintains the proper degree of tension in the system For yard tracks and some sections of embedded track single fixed trolley wire is used instead The trolley wire requires that tension be manually adjusted by traction power personnel to accommodate changes in the ambient temperature and other conditions The manual method is less expensive to build but labor intensive and more expensive to maintain

01-06-2011 45

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

It also can increase the risk of entanglement of a pantograph in the catenary under certain conditions

The following list of major components 1s included in the detailed traction power and overhead catenary maintenance plan

bull A C Vacuum Breakers bull AC Load Break Switches bull Rectifier Transformers bull Rectifiers bull DC Breakers and Contra Is bull Auxiliary Transformer bull Potential Transformers bull Batteries bull TPSS Air Conditioning bull Fire Alarm TestRepair bull Emergency Operation Switches bull Manual Operation Switches bull OCS Tension and Height bull Manholes bull Safety Equipment bull Emergency Trip Switch System bull Station Lighting bull Emergency Ventilation Systems bull Station Power bull Documentation of all inspectionswork

In addition to the maintenance of the traction power substations and the OCS for the Light Rail Division the Traction Power Department is responsible for the maintenance of the Heavy Rail Divisions third rail system and its traction power substations the ventilation and lighting systems for all tunnels I underground segments auxiliary power equipment the UPS systems and other associated equipment

The Traction Power Department is equipped with the specialized vehicles and other gear that arc required to maintain the system

46 Building and Structures

The Deputy Director of Building and Structures has the responsibility for the maintenance of the right-of-way stations bridges and other structures revenue vehicle maintenance facilities passenger stations and wayside system facilities for the MBTA Subway System

01-06-2011 46

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

The Building and Structures Department performs the periodic maintenance and repairs needed to maintain the right-of-way stations buildings and shop facilities of the MBTA Subway System

47 Engineering and Maintenance Projects Systems Engineering

The Maintenance of Way Engineering Department supports the Communications Traction Power and Signals Departments with systems design evaluation and testing oversight for both in-service and proposed rail projects

01-06-2011 47

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

50 SUBWAY FLEET AND SUBWAY FLEET SERVICES

51 Management and Supervision

The Division Chief of Light Rail Maintenance monitors all rail fleet activities on the Green Line Themiddot Green Line Maintenance Superintendent is responsible for managing the day-toshyday operations at each of the carhouses The Senior Director of V chicle Procurement and Quality Assurance oversees all of the Everett Shops operations including the main repair facility The Section Chief for the Everett Main Repair Facility manages the operation on a daily basis

Shift operations include a number of forepersons managing the work of tradespeople rail repairers and other support staff for fleet maintenance

52 Description of MBTA Green Line Light Rail Fleet

The MBTA Green Line fleet of Light Rail V chicles (LRV s) presently consists of 114 Type 7 Kinki- Sharyo Cars and 95 Type 8 AnsaldoBreda Cars which are articulated with an A and B section The Kinki-Sharyo car seats 46 with a typical capacity of 101 The AnsaldoBreda Cars are a 70 percent low floor vehicle with a deployable bridgeplate located at each of the low floor doorways to provide access for disabled customers they seat 44 and accommodate up to 2 wheelchairs with a typical capacity of 101 Both types of cars can hold additional standees under crush load conditions

The cars are designed to operate on a nominal 620 volt DC supplied by an OCS Each car has a single pantograph on the A end of each car that is extended vertically to contact the OCS to collect electrical energy for traction power and the vehicles auxiliary systems Each car is equipped with a radio climate control system and has a train operator cab on each end of the vehicle so that a single vehicle can be operated in either direction in customer service The cars may operate singly or in trains of two or three cars with a train operator for each car as defined by MBTA work agreements As one of their duties chief inspectors and inspectors assist train operators when needed

MBTA is in process of procuring an additional 24 cars for use on the entire Green Line system including the anticipated Green Line Extension The LRVs in this order will be designated as Type 9 cars

The Type 9 cars will differ in the following ways from the AnsaldoBreda Type 8 car

bull For the Type 9 car ASME RT-1 crashworthiness requirements will be specified providing improvements in crashworthiness performance through incorporation of crash energy management (CEM) features in the structure The CEM design will increase the amount of collision energy that can be safely absorbed by the Type 8 vehicle

bull 4 wheelchair locations will be required in the low-floor area of the Type 9 as opposed to 2 in the Type 8

48

imiddotJ

01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

bull Sliding plug doors will be required on the Type 9 car in place of the hi-fold doors used on the Type 7 and Type 8 cars

bull The HV AC system is required to utilize hermetically sealed scroll type compressors units with variable capacity control rather than the traditional piston-type compressors

bull The cars are required to utilize energy and life-cycle cost saving LED interior lighting bull The cars will be equipped with an internal and external video recording system

covering the passenger compartment doorways and the right-of-way from the operating end point of the view

bull The Type 9 car will be required to include additional passenger information signs and internal video information displays

521 Fleet Interchangeability

The Type 9 cars are specified to operate independently of the Type 7 and Type 8 cars The MBTA anticipated significant impacts to both cost and schedule should the Type 9s be required to be fully operationally compatible with the existing fleets Type 9 cars will be required to be mechanically compatible with the existing fleets to ensure collision compatibility and allow for recovery of disabled trains

522 Heavy Rail and Light Rail Operations Fleet Management Plan

The Heavy Rail and Light Rail Operations Fleet Management Plan is currently being updated to provide more detailed fleet operating and maintenance infonnation for tl1e Green Line as well as all other MBT A Subway lines

523 Train Control

The Type 9 cars will he manufactured with sufficient space under the vehicle to install electronic equipment for train control The remaining cars in the MBTA Fleet will need to be retrofitted to operate on lines equipped with train control

53 Description of Light Rail Fleet Services Facilities

531 Everett Subway Repair Facility

The Everett Subway Repair Facility located inEverett MA performs heavy repairs for which carhouscs do not have the appropriate tools and equipment to perform The Everett Subway Repair Facility typically perfonns on heavy equipment such as trucks HVAC units etc which are transported hctweeri the carhouses and Everett by MBTA employees In addition the Everett Main Repair Facility has the equipment to remanufacture critical components which are then returned to inventory

01-06-2011 49

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

532 Riverside Carhouse

The Riverside Carhouse located in Newton MA near the junction of Route 128 and the Massachusetts Turnpike is a large maintenance facility that is typically used for the Green Lines heavy repair operations Heavy repairs are considered repairs that require more than 24 hours to complete from the time the vehicle arrives at the shop The facility contains a car wash inspection repair areas blowing pit wheel truing pit resistor and pantograph repair area equipment and truck removal areas paint booth parts storage lube room battery room and welfare facilities The Riverside Carhouse which can store 90 vehicles in the yard has the capability to repair trucks true wheels change out HVAC units sandblast and paint vehicles replace windows and perform body repairs

533 Reservoir Carhouse

The Reservoir Carhouse located in Brookline MA ncar Cleveland Circle is a maintenance facility that primarily performs running repairs Running repairs are repairs that can be completed within 24 hours after the vehicle has arrived at the shop The facility which can store 51 vehicles in the yard contains a car wash car storage and three track inspection areas track and truck repair areas and a parts storage facility The carhouse also has the ability to remove trucks from the vehicles in the truck repair area and repair the electronic assemblies

534 Lake Street Carhouse

Lake Street Carhouse which can store 22 cars in the yard is located on the BostonNewton line at the terminus of the Boston College Line As the smallest carhouse employees perform daily inspections on a portion of the fleet and repair of minor defects if found Otherwise the repair work is referred to Reservoir or Riverside Carhouses

535 Green Line Extension (GLX) Carhonse

The GLX Carhouse which will be located in Somerville MA will provide washing cleaning inspection and maintenance and will have the capability to perform most vehicle repairs for the MBTA Green Line fleet

The main shop building at the Yard will contain tWo tracks with service and inspection pits and a third repair track with a hoist for heavier repairs as well as a wheel truing machine A second building will house a train washer facility

The GLX Carhouse must also depend on the Everett Subway Repair Facility for certain types of heavy repairs

The GLX Carhouse and Yard will have its own traction power substation to provide energy to the OCS for the facility LRV movements within the yard are made under the supervision of a yardmaster located at the carhouse

01-06-2011 50

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

The GLX Yard will provide the yard track storage for Green Line LRV s that have been inspected serviced repaired washed cleaned and prepared for revenue service There will be several dedicated storage tracks Upon commencing revenue operations for the Green Line Extension a total of 80 LRVs will be supported by the GLX Carhousc The overall storage capacity for GLX Yard is 80 cars

The overall size and configuration of the property parcel on which the GLX Carhouse and Yard is located provides significant limitations to the layout of the facilities and to the efficiency of LRV and train movements within the yard areas The site is constrained geographically by terrain features including a street on the northwest side the MBTA commuter rail system mainline right-of-way on the east side the MBTA Green Line right-ofshywayoverhead bridge on the south side and the Broadway Street overhead bridge

These space limitations place a greater emphasis on the careful coordination of train and LRV movements and the development of an efficient yard operating routine

536 Mattapan Repair Shop

The Mattapan Repair Shop which is located in Boston MA is a maintenance shop that performs running repairs and vehicle inspections The facility which can store 10 vehicles in the yard contains a car storage area and two track inspection areas track and truck repair areas and a parts storage facility The Mattapan Repair Shop must also depend on the Everett Subway Repair facility for certain types of heavy repairs

54 Subway F1eet Inspection and Maintenance

The Preventive Maintenance Program consists of regularly scheduled actlvilics that arc necessary to maintain the performance level of the vehicles and their components Examples of typical activities include complete lubrication calibration adjustments and replacement of consumablcs such as air filters brake padsshoes and pantograph carbon strips Additionally many items arc visually inspected and repaired or replaced as needed

Preventive maintenance inspections are mileage-based for the Type 7 Cars - they are inspected at 6500 mile intervals or at 90 days if they havent accumulated 6500 miles Type 8 vehicles are inspected on a 90-day interval The PCC Cars are inspected at 30-day intervals

The HVAC system is inspected ammally Air compressor inspections are also performed on an annual basis There is an on-going coupler modification program in place Other campaigns and modifications are initiated on an as-needed basis

541 Cleaning and Servicing

The car interior is swept every night while more intensive cleaning such as washing the floors or window cleaning is done in accordance with a cleaning contract that MBTA has with an outside vendor When the car arrives at the carhouse yard after revenue service the

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car is sent through the train washer depending on the time of year for its external washing Following the washing and cleaning the train is moved to the yard

Most minor repairs can be made while the train is in the yard If necessary the train can be moved to the shop and spotted for repairs that cannot be done in the yard Once all needed repairs and cleaning is done it is moved to the designated storage track and positioned for its next assignment

542 Unscheduled Maintenance and Repair

In each of the individual carhouses reports of needed maintenance or repair may come from the operators or from the rail repairers during their daily inspections while preparing the fleet for service The need for repairs may be communicated verbally via hand-held radios or by generating a work order For LRVs in revenue service the train operator reports the fault or needed repair via portable or car-borne radio to the OCC The OCC then initiates a response to the train and also sends a work order to the maintenance department for repairs that may be needed

For maintenance or repair needs discovered in the yard depending upon the type of repair needed the vehicle may be repaired in the yard or moved into the shop and onto a service and inspection (SampI) pit or onto the heavy repair track and placed on the hoist Normally one of the two SampI pits will be utilized for unscheduled maintenance while the other is reserved for scheduled maintenance activities

For maintenance or repair needs that occur during revenue service the response is normally addressed in one of two ways The problem may be able to be handled in revenue service by the actions of the train operator who can respond to the problem while at the same time communicating with the OCC to notify them of the problem or by a transportation official Ifmiddot a long delay is expected then a repairer from Green Line Maintenance will be dispatched Otherwise the train will be pushed or pulled from service from the next train on the line

Reports of a vehicle incident problem are normally made via radio by the train operator In turn all response personnel become aware of the situation at the same time and can start formulating a repair or replace strategy MBTA personnel arc trained to follow specific procedures to safely address maintenance issues that occur on in-service trains

Line supervisors and some inspectors have a well-equipped sport utility vehicle (SUV) and move from place to place along the line as their duties require There are 25 inspectors and transportation supervisors on the line at any given time With the extension of the Union Square and Medford Branches three additional inspectors and one supervisor will be assigned to the cast end of the mainline and will be available to assist with incidents

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543 Critical Systems Replacement or OverhaulRebuild Program

In addition to the regular maintenance needs of the fleet the META will complete programmatic replacement of critical systems or mid-life overhauls of all vehicles as necessary Transit industry standards typically call for the evaluation of rail vehicles after they have been in service 10-12 years If the results of the evaluation indicate that beneficial results would be obtained by replacement of critical systems from rehabilitation (overhaul) then such work would need to be initiated as soon as possible Vehicles requiring an overhaul would be out of service for up to 60 days

Other major repairs to vehicles may occur as a result of warranty programs or be necessary as a result of accident damage

544 Emergency Response Capabilities

When an emergency occurs on the mainline the level of response depends on the severity of the incident Emergency response is utilized for accidents or derailments Accidents include collisions with automobiles persons or objects on the track The Green Line Supervisor Inspector and Rail Repairer Team respond to any accident that occurs on the mainline

At the incident the Incident Commander directs the efforts of emergency responders and reports to the OCC Rail repairer and track maintenance personnel are dispatched from their respective areas in all accident and derailment situations The Supervisor also coordinates with META and other agency emergency response personnel for the safe evacuation of the train ifnecessary

The rail repairers job is to evaluate the damage to the train and to coordinate with the Supervisor to get the train moving again once it has been released to move by the Incident Commander If further support is needed additional personnel are dispatched from the yard as necessary to assist in getting the train off the mainline so that service can continue

If the train cannot be moved under its own power another train may be sent to couple up to it and tow it to the yard Should that not be possible a heavy duty hi-rail Brandt truck designed to tow trains may also be utilized If the Brandt truck is utilized designated personnel at the yard load the portable re-railing equipment box onto the bed of the Brandt truck and drive the truck to the accident site If the accident occurs in an area away from a grade crossing or a level area that prevents the truck from driving directly to the scene then the truck would be placed on the track and would operate over the track to the accident site

In emergency situations the priority is to resolve the situation safely and quickly and to minimize the disruption to revenue service

i I middot -

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60 RULES SAFETY SECURITY AND TRAINING

61 Responsibility for Safety and Secnrity

MBTA has very active and visible safety and security programs led by the agencys Chief Executive Officer

MBTAs Policy Statement The MBTA is committed to providing safe secure reliable efficient convenient public transportation services to the region it serves A major consideration in fulfilling this mission is the safety and security of MBTA customers employees contractors vendors and the general public As such the MBTA has established and implemented comprehensive safety and security programs to ensure all MBT A construction projects and transit services are established and delivered within the highest practical level of safety and security

MBTAs Safety and Security Principles

bull Safety and Security are a 247 priority bull Safety and Security are everyones responsibility bull Accidents and injuries are preventable bull Working safely is a condition of employment bull Passenger and worksite security are vital for MBTAs success bull Training is essential for good safety and security performance bull Management is accountable for safety and security

62 System Safety Management Plan

MBTA Safety Department maintains a System Safety Management Plan (SSMP) in accordance with APTA standards and DPU General Orders The SSMP is the means of integrating safety into all MBTA System operations It establishes the mechanisms for identifying and addressing hazards associated with the MBTA System It also provides a means of ensuring that proposed system modifications are implemented with a thorough evaluation of their potential effect on safety The SSMP describes how accountability for safety is integrated throughout the organization

The MBTA Safety Department is responsible for developing administering and implementing a comprehensive SSMP with specific goals and objectives purposes programs and activities to prevent control and resolve unsafe conditions and hazards that may occur during the life cycle of the rail system The Safety Department shall be involved in all systems beginning with the conceptual engineering design and procurement through to the operational stages

The MBTA self-certifies its own rail transit projects subject to the safety oversight of the DPU MBTA however has a safety (and security) certification program for MBTAs Green Line Extension similar to programs used in its previous rail activations Io addition

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MBTAs Safety Department performs Internal Rail System Safety Audits (IRSSA) as required by DPU FTA and APTA to monitor system-wide compliance with the SSMP As required by DPU the IRS SA is conducted annually in accordance with APTA Guidelines In addition the Rail Transit Safety Section of the DPU conducts an on-site external audit of MBTA rail systems every three years

The SSMP is in the process of being updated to include operations on the Green Line Extension The SSMP is reviewed every three years to make updates corrections and modifications Any revisions to sections of the SSMP prior to the three-year cycle will be distributed as an amendment

63 Regulatory Agencies

631 Federal Railroad Administimiddotation (FRA)

The FRA is the regulatory agency with jurisdiction over railroads involved in interstate commerce and operating on the General Railway System of the United States The FRA regulates most aspects of safety in the railroad environment

The FRA nonnally does not regulate transit systems unless those systems operate on the same tracks or in the same corridor with the General Railway System of the United States FRA regulations do not impact Green Line operations

632 Federal Transit Administration (FTA)

The FTA is the regulatory agency with jurisdiction over transit systems in the United States that are not regulated by the FRA and receive federal funding The FTA through 49 CFR Part 659 has required the establishment of State Safety Oversight Authorities (DPU in Massachusetts) to oversee provision of adequate safety and security on rail transit systems The FRA and FTA work closely with state rail oversight and regulatory bodies such as the DPU to provide effective regulatory control of the public transit industry

633 Federal Communications Commission (FCC)

The FCC is the agency having jurisdiction over railroad radio communications and communications systems Its jurisdiction extends to transit systems including the MBTA

634 Architectural Access Board

The Architectural Access Board (AAB) is a regulatory agency within the Massachusetts Office of Public Safety Its legislative mandate states that it shall develop and enforce regulations designed to make public buildings accessible to functional for and safe for usc by persons with disabilities

To carry out the boards mandate the Rules and Regulations which appear in the code of

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Massachusetts Regulations as 521 CMR 100 have been developed and amended These regulations are incorporated in the Massachusetts building code as a specialized code making them enforceable by all local and state building inspectors as well as by the Board itself These regulations are designed to provide full and free use ofbuildings and facilities so that persons with disabilities may have the education employment living and recreational opportunities necessary to be as self-sufficient as possible and to assume full responsibilities as citizens

The Board consists ofnine members the Secretary of Public Safety or her designee the Secretary of Elder Affairs or his designee the Director of the Office on Disability or his designee and six members appointed by the Governor in consultation with the Secretary of Public Safety from lists submitted by the director of the Office on Disability Six of the appointed members are selected after consultation with advocacy groups on behalf of persons with disabilities The governor secretary and director shall exercise their best efforts to ensure at least two members are registered architects The chairperson shall be elected annually by the members

The authority of the AAB is triggered by any construction renovation remodeling or alteration of a public building or facility or a change in the use ofbuilding from private to public

635 Department of Public Utilities (DPU

The DPU has jurisdiction over railroads street railways and transit systems in the Commonwealth of Massachusetts and is the designated SSO agency required by the FTA The FRA and the FTA both have joint enforcement agreements with the DPU which give the DPU authority to enforce applicable Federal regulations on both railroads and transit systems within the Commonwealth of Massachusetts DPUs own regulations are issued in the form of General Orders and cover a wide range of subjects including signal design and maintenance transit car safety standards grade crossings walkways certain operating speed restrictions for transit systems The most recent DPU regulation affecting the META is to limit the speed of the Type 7 and 8 cars to forty ( 40) mph

636 American Disability Act Access Guidelines (ADAAG)

ADA standards govern the construction and alteration of places of public accommodation commercial facilities and state and local government facilities The Department of Justice (DOJ) maintains ADA standards that apply to all ADA facilities except transportation facilities which are subject to similar standards issued by the Department of Transportation (DOT) Federal facilities are covered by standards consistent with those of the ADA issued under a different law the Architectural Barriers Act (ABA)

The Access Board is responsible for developing and maintaining accessibility guidelines for the construction and alteration of facilities covered by the Americans with Disabilities Act (ADA) of 1990 The Board holds a similar responsibility under the Architectural Barriers Act

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(ABA) of 1968 The Boards guidelines provide a minimm baseline for other Federal departments responsible for issuing enforceable standards

The ADA recognizes and protects the civil rights of people with disabilities and is modeled after earlier landmark laws prohibiting disc1imination on the basis of race and gender To ensure that buildings and facilities are accessible to and usable by people with disabilities the ADA establishes accessibility requirements for State and local govermnent facilities under title II and places of public accommodation and commercial facilities under title III The law requires that the Board issue minimm guidelines to assist the DOJ and the DOT in establishing accessibility standards under these titles Those standards must be consistent with the Boards guidelines

64 Industry Organizations and Standards

641 American Public Transportation Association (APTA)

APTA sets standards for Passenger Emergency Response Plans System Safety Program Plans and other safety-related and security-related matters It also has an established peer review program in which periodic safety audits of the operations of member carriers arc conducted by other APTA members assisted by certified safety professionals The MBTA is a member of APT A and many members of the MBTA Subway and Bus Systems are active participants in APTA activities and programs

642 American Railway Engineering and Maintenance-of-Way Association (AREMA)

AREMA through its extensive worldwide membership conducts extensive research and testing of the methods standards and materials used in the construction and maintenance of railways AREMA publishes its standards and recommended best practices for its membership and these are widely used in the railroad industry

643 National Fire Protection Association (NFPA)

NFP A issues flammability and fire safety standards for the materials used in the manufacture and construction of vehicles buildings components products and supplies All MBTA rail systems must comply with the requirements ofNFPA Section 130

65 Operating Rules

Operating and safety rules are contained in the MBTAs Rules for Operators and Other Employees of the Light Rail Lines This book applies to the entire MBTA Light Rail System These rules and instructions authorize or govern the movement of trains authorize govern

or restrict the use of the main track by trains authorize govern or restrict the use of the main track by maintenance personnel authorize work to be done or personnel to be on the operating right-of-way or affect the safe operation ofthe railroad

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66 Standard Operating Procedures

Standard Operating Procedures (SOPs) define the steps to he taken hy operating or other employees who are on the right-of-way under specific circmnstances and in specific situations These SOPs are contained in the MBTAs System Book of Operating Rules and Procedures They provide a checklist of actions to be taken by employees in response to a specific situation named in the title of the SOP The SOPs do not define in detail how to perform the actions but only prescribe what actions shall be taken under certain circumstances Their purpose is to generate consistency and efficiency within the organization

67 Special Orders

Special Orders contain statements that can add delete or modify any operating rules or SOPs They act as mandatory instructions designed to satisfy the requirements beyond the operating

rules and SOPs

68 Training and Qualification

681 Training for Transportation

The Light Rail Training Department is responsible for all training involving mainline yard and train activities on the MBTA Subway System

The Basic Train Operator Training Course is an intensive eight-week course Prior to being selected for the Basic Train Operator Training Course all candidates must pass a preshyemployment test Criminal Offender Record Information (COR) check and physicaldrug test The successful candidates are then invited to attend the Course to become a part-time operator All operators become members of the Amalgamated Transit Union (Local 589)

The Basic Train Operator Training Course is a combination of classroom and hands-on training The successful graduate must re-certify after every two years of service according to current DPU requirements MBTA requires re-certification every two years but has a goal of annually recertifying operators The Re-Certification Class is a one-day eight-hour class

Officials supervisors yardmasters and instructors arc given additional training of one to three weeks In addition all Green Line dispatchers attend an eight week training course

682 Training for Signal Systems

Newly hired signal inspectors are trained on the systems that are currently installed with a focus on preventive maintenance instruction manuals and in the case of new lines consistent with the Project Management Plan A full program of familiarization with all lines is accomplished

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All signal inspectors are hired at the journeyman rate and there is presently no apprenticeship program

In addition to their maintenance training maintenance personnel are trained in rules and operating procedures by the Rail Operations Instruction staff

683 Training for Light Rail Vehicle Maintenance

While Subway Fleet Services personnel receive training as they begin their career at the MBTA specialized courses of instruction arc under development The various instruction departments and Operations management are reviewing the training needs of each of the lines and will set up the appropriate classes Each instruction department maintains training records for each employee sorted by shift These training records clearly showwhich courses an employee has and has not completed The supervisor then looks at his manpower workload and vacations and decides how many people to send to training courses When there is more than one employee with the same training needs work days and shifts then seniority is usually the determining factor in deciding which employee will attend the training first

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70 SERVICE INTERRUPTIONS AND EMERGENCIES

71 Principal Objectives

711 Safety and Security

The first priority in responding to and handling an emergency or a service disruption is for the safety and security of the customers MBTA and contractor employees emergency responders and members of the general public

712 Loss and Damage Mitigation

Once the safety and security of customers employees emergency responders and the general public has been assured the next priority in handling an emergency or a service disruption is to mitigate loss and damage to MBTA equipment property and facilities as well as to third party property that is adjacent to or in any way affected by the situation

713 System Recovery

As soon as the situation permits and once the safety and security of persons and property has been assured actions must be taken to restore system operations to normal If at all possible depending on the circumstances the goal of failure management activities is to maintain service to the highest degree possible during a service interruption This may be achievable through tum-back operations or single-track operations

Many actions such as calling for and the staging of extra equipment personnel materials and the establishment of bus bridges substitute bus service or other measures to provide alternate transportation to patrons can be taken while the cause of the service interruption or emergency is being investigated and handled In major events where the service disruption may be of an extended duration management supervisory and service personnel will work in shifts to provide needed rest and relief while ensuring sufficient coverage for the situation

72 Service Recovery Scenarios

Equipment failures accidents incidents and other events or conditions can adversely affect scheduled rail operations hinder system performance and disrupt operations beyond normally scheduled recovery capabilities

The impact that these situations have on rail operations is influenced by the following factors

bull Nature of the accident incident or failure bull Location on the system bull Train headways and ridership levels at the time andor bull Effectiveness of the service recovery strategy

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This section discusses briefly the most common types of events tbat can interfere with scheduled service and the general effects that each could have on operations and recovery strategies Experience has shown that each situation will have its own characteristics that affect the recovery strategy

721 Collision or Derailment

A collision or derailment of one or more trains may result in death or personal injury to passengers or employees as well as damage to vehicles track signals the overhead catenary system and other property If a derailment occurs on a main track it may well result in tbe obstruction of botb main tracks due either to the derailment itself or due to recovery efforts The accident can be expected to adversely affect train operations for several hours or even one or more days depending on the circmstances The time required for conducting an investigation before vehicles are permitted to be moved and the ability to reach tbe scene with recovery equipment and materials will be very important factors in determining how long the railroad will be out of service Wherever possible tbe priority will be to return one track to service as quickly and safely as possible to get minimum service operating again

722 Fire or Smoke

Fire or smoke that can interrupt operations may or may not be from tbe rail operations A fire or heavy smoke from a fire adjacent to the railroad or fire hoses strung across tbe tracks may delay tbe passage of trains These scenarios may interrupt operations without actually causing casualty on tbe rail system itself

If the fire or smoke occurs at a station or on the right-of-way train operations may be suspended until the situation is brought under control This may result in trains being moved to the nearest passenger stations so that passengers may alight and be moved via alternate means such as a bus bridge operation past the obstructed segment of the railroad

If the fire or smoke is on a light rail vehicle then the evacuation of passengers in the safest and most expeditious manner will be required Doing so may result in the need to curtail all train operations in the -affected area until tbe situation can be resolved Due to the high-floor level-boarding configuration of all cars and trains in the rail system if at all possible during emergency situations alighting between stations should be done with the assistance of rail operations personnel

723 OutsiderTrespasserSuicide

Accidents involving outsiders trespassers or persons who attemptcommit suicide on the right-of-way will normally cause service to be shut down sometimes for several hours depending on the circmstances and the decisions of the responding authorities In such cases it may be difficult to accurately estimate the amount of time that operations may be interrupted In some cases authorities may detain the train and its operator until an investigation is progressed sufficiently to allow their release Authorities may also elect to

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interview passengers that are on the affected train Each of these actions can affect the recovery strategy

724 Death

A death or serious personal injury to a customer an employee or a member of the general public on a train can be expected to result in an extended delay to that train Depending on circumstances and the instructions from emergency response personnel it may be possible to resume restricted speed single-track operations around the affected train while the situation is cleared In any event the situation may result in the train being held for several hours and then being removed from service after the incident

If the death occurs on the right-of-way it is probable that all train operations may be suspended until the situation is cleared or until single-track operations can be safely established

725 Personal InjurySerious Illness

If a serious illness affects a passenger on a train emergency response personnel will be called After they have attended to the person and removed him or her from the train the train is normally released and free to resume service In such cases delays to that particular train may be 10-30 minutes depending on the situation Other trains are also affected by the stopped train but service can normally be continued on the line after the incident has been cleared If possible single-track operations and alternate service will be established as soon as it is safe to do so

In the case of a serious personal injury once the medical emergency has been handled delays may also result due to the need to interview witnesses and conduct an investigation These delays may prevent or delay the resumption of service at the site depending on the circumstances

726 Grade Crossing Accident

An accident at a public crossing at grade can be expected to resl(it in delays to all trains at the site until the emergency has been cleared and the accident investigation has progressed to the point that vehicles and personnel are released by the MBTA Transit Police Additional delays may result from the need to clear damaged vehicles from the scene including the removal of a damaged train

Depending on the severity of the accident a transportation official will conduct the initial investigation for MBTA MBTA Transit Police personnel will conduct an official investigation for liability purposes A unified command between MBTA Transit Police personnel and the agencies with local jurisdiction will be established at all grade crossing accidents and incidents

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7 2 7 Hazardous Materials Release

A hazardous materials release off the right-of-way but close enough to pose a hazard may result in the suspension of train and bus service (and all or most all other movements) through a particular area until the sitnation is brought under control and clearance has been received to proceed through the affected area In such cases getting accurate or best estimate information from emergency responders will be a critical factor in determining the most effective recovery scenario

If the hazardous materials release occurs on the right of way there may be an extended period of time in which train operations (and other activities) are not possible at andor near the scene In addition once the sitnation is brought under control additional time may be required for site remediation which also has the possibility to negatively affect train operations

728 Property Damage or Serious Vandalism

Property damage that affects rail operations can include such things as an accident or vandalism to operating systems vehicles equipment stations bridges or other apparatns that affect the safety or efficiency of rail operations In such cases the experience of responding supervisory personnel and the resources that engineers provide will be used to clear the situation and restore operations

729 Wind Heavy Rains Flood

Strong winds heavy rains and floods will require operations to proceed with extreme caution In the case of suspected system impact or an apparent problem service is suspended as appropriate allowed to resume only after inspections have been made by personnel who are qualified and properly equipped to determine that the railroad is safe for operation Particular attention is given to below grade wayside systems locations track conditions OCS and to trees or other objects that may pose a threat to the OCS A water main break can have many of the same effects as a storm and may similarly affect train operations

Special attention will be given to inspecting track bridges culverts and other drainage structures and the approaches to them as well as sub-grade conditions to be sure that the railroad is safe to usc Train operators will be required to proceed under restricted speed rules at locations that are known to be prone to flooding or to the likelihood of debris covering the track during storms All of these precautions take time and can delay scheduled train service

7210 Damaged or Obstructed Track or Structure

With the exception of temporarily obstructed track which sometimes can be cleared fairly quickly allowing service to resume or damageddefective track which can quickly be repaired by one or two persons using small tools incidents involving damaged track andor

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structures are likely to be events with longer term service disruptions Even if temporary service can be restored there may be speed restrictions andor single-track operations that continue to affect train operations long after the original event so that repair or reconstruction activities can continue

7211 Traction Power System Failure

A failure of the Traction Power System is an event that cuts the electric traction power to the trains It may be the result of the failure of an electrical component in the system a power surge physical damage to the OCS loss of a substation or of the utility power source feeding the substation The failure could involve just one segment of main track both main tracks the yard or segments of the line served by one or more substations If a failure occurs during a revenue service period there will likely be an immediate need to reach passengers in trains stopped between stations so that they may be transferred to a place of safety and alternate transportation

7212 Vehicle Mechanfcal Failure

Vehicle mechanical failures can fall into one of three categories

bull The failure does not affect the vehicles ability to move safely and the vehicle can be repaired or removed from service at the next available point

bull The failure does affect the vehicles ability to move safely and the vehicle can be pushed or pulled to a place where it can be removed from the main track

bull The failure prevents any movement of the vehicle and repairrecovery vehicles and equipment must be sent to the scene to repair the vehicle and make it safe for movement or clear it from the railroad

Personnel and equipment from the Light Rail Maintenance Department will assist in the repair andor recovery effort or will provide trouble-shooting information to the train operator andor supervisor where appropriate

7213 SignalControl System Failure

A signal system failure can be due to the failure of a component in the system or several other causes including the loss of the electrical utility power source that feeds the signal system This can result in the loss of the ability to operate track switches at terminals and crossovers and can result in signals displaying STOP indications or no indications at all

A signal system failure requires all trains to stop prior to the location of the incident OCC will provide the train operator with instructionauthorization to proceed as necessary In almost all instances Manual Block Operations are required to be established to ensure safe operations through the incident area until the system failure has been corrected

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7214 SCAD A System Failure

The SCAD A system provides control capability and receives indications from the field about the condition of certain critical but non-vital operating systems including track occupancy track switches TPSSs alarm systems etc When the SCADA system is not functioning remote control of equipment may not be possible alarms and other indications from the field may be unavailable to the OCC Green Line dispatcher or they may provide inaccurate information SCAD A Workstations at yards will not operate the mainline system in the event of a SCAD A system failure

For the Green Line switches are placed on hand throw operation when failure of the A VI system occurs If train operations are not normal then qualified personnel must be dispatched to each interlocking to operate it manually in accordance with the operating rules contingency plans and the SOPs

Once the qualified individuals have arrived at the interlocking they will contact the dispatcher at the OCC for instructions As directed by the dispatcher the employee then operates the interlocking by requesting the routings and signals that will be required to restore train operations according to the plan developed by the OCC The dispatcher will establish the priority for the movement of trains at each of the interlockings

7215 Civil Disorder

Civil disorder can occur in a variety of forms including protests large public gatherings illegal strikes and other activities Such situations usually result in a police response with a determination being made by the civil authorities whether or not train operations will be permitted to continue through the affected area and if suspended when they may be resumed Close coordination between law enforcement personnel and civil authorities and the regional OCC is critical to a successful recovery effort

7216 TerroristBomb Threat

Information concerning a terrorist or bomb threat can be received either directly by the MBTA or indirectly through civil authorities In such cases certain aspects of service may be suspended pending inspections and a resolution of the situation Close coordination between MBTA Transit Police local law enforcement persmmel civil authorities and the OCC is critical to a successful recovery effort

7217 Other Recovery Scenarios

The other sccnmios most likely to affect operations are the need to conduct single-track operations over a portion of the line during periods of scheduled service Single-track operations may be necessary for scheduled track maintenance when middotone main track is removed from service for renewal or repair

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During single-track operations trains will use the one remaining main track between two interlockings for movements in both directions This will require extended travel times for trains using the single-track as well as delays to trains in both directions waiting to use the single-track

Single-track scenarios require that arrangements be made to notify passengers including the elderly and those with disabilities if they must use a different platform to board the train

Of particular concern are those single-track scenarios that include an interlocking within the working limits and that require an extremely long section of single-track actually covering two linear track segments instead of one-track segment These situations are to be avoided if at all possible during scheduled operations because of the serious delays to passengers that result

73 Role of the Operations Control Center (OCC)

731 Description and Location of the OCC

The figure below presents the Operations Control Center Department Organization Chart

Director of Operations

Control Ce-nter

I Deputy Director

ofOCCamp Training

Deputy Division Division Chiefshy

Chief- Plan ~nd Servke

Training

The OCC is located in the MBTA Central Operations Facility at 45 High Street in Boston The OCC is the central facility in which most of the signal and commnnications systems for each of the MBTA Subway lines are located Light Rail dispatchers direct and monitor Green Line train movements operate communications systems and maintain contact with the line personnel and supervisors of the MBTA Subway System and each of its lines

bull MBT A Red Line - Heavy Rail bull MBTA Orange Line- Heavy Rail bull MBTA Blue Line- Heavy Rail

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bull MBTA Green Line- Light Rail

The Operation Control Center has a representative from the Transit Police Department houses the power dispatchers and the maintenance control clerk in the public address booth For additional information about the OCC please see Section238 above

In the event that the OCC is rendered inoperable or uninhabitable for any reason the MBTA Subway System has established a contingency plan for movement of personnel to alternate locations where control of rail operations can be re-established Those facilities arc equipped with HV AC systems suitable facilities supplies and amenities furnitnre communications system connections site security and other equipment forms and operating supplies that would be necessary to sustain control of operations for an extended period of time Due to the sensitivity of this information further details concerning this facility have been omitted from this document

732 Coordination and Control of the Subway System

The OCC serves as the central point for coordination and control of the MBT A Subway System Working in conjunction with management and supervisors in the field supervisors and controllers at the OCC maintain control of the Subway System and its resources The Green Line dispatcher at OCC is the person in the MBT A Light Rail System who oversees the movement ofvehicles during normal and emergency operations

Yardmasters or Green Line officials oversee yard operations within the limits of their local yard They do not have authority to authorize movements to or on the main tracks of the railroad

733 Immediate Notifications

The OCC notifies supervisors and managers in the event of an accident incident service disruption or anything that may affect the safe secure or efficient operation of the Subway System There is supervisory personnel on-duty 24 hours a day every day Management personnel are either on-duty or on-call (rotating assignments) 24 hours a day every day MBTA uses the NotifY-At-Once paging system for group notifications

The OCC also has the responsibility to call for the services of emergency response agencies when an accident or incident has occurred And as mentioned above the OCC has a Transit Police representative to allow for incident coordination

The OCC submits immediate notification reports to several Federal and State regulatory bodies as required under the agencies regulations for certain types of safety or securityshyrelated occurrences such as death serious personal injury collision andor derailment fire hazardous materials release or spill grade crossing accidents notable law enforcement incidents etc

01-06-201 I 67

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

734 Communications Center

The OCC serves as tlte communications center for the MBTA Subway System Most of the communications systems on tlte individual rail lines including the META Green Line tenninate at the OCC where their activities and indications are monitored and recorded

735 Recovery Strategy Formulation and Implementation

Timely and accurate communications arc critical to emergency response and the formulation and implementation of effective recovery strategies

Experience has shown that tlte first reports of accidents and incidents are often inaccurate For this reason when an accident or incident is first reported and after emergency measures have been taken to protect life and property and emergency response agencies have been notified (if appropriate) priority must be given to getting experienced management and supervisory personnel to the scene

Once on-scene their mission is to immediately assess the situation and transmit all pertinent information to the OCC They must also establish communications with tlte emergency response agencies on the scene and report to the Incident Command Post if one has been established Together with the emergency responders they must share information help with an assessment of tltc situation formulate an initial response strategy on tlte scene and then arrange for the necessary resources as dictated by the situation The incident commander on the scene will then relay this information to the OCC This information combined witlt other information relayed from others involved is then used to jointly formulate and implement a rail service recovery strategy

After the initial reports have been made to the OCC and implementation of the recovery strategy is underway it is important to provide frequent updates to the ace including estimates of when certain critical work will be completed when resources will be in place as well as oilier information that the OCC needs to efficiently coordinate the situation

The OCC has the responsibility to update the management and supervision on tlte scene with the status of progress that has been made obtaining personnel equipment materials contractors substitute bus service and other resources that may be required to restore rail service (or substitute bus service) on the line

It is also essential that individual departrucnt heads managers supervisors and other personnel who are responding witlt personnel and equipment keep the ace updated with tlteir progress and provide an estimated time of arrival at the scene or at the place to which they were requested to respond All responding MBTA personnel will respond to the MBT A Incident Commander This is typically a transit official that has been trained in emergency management Heshe will coordinate and delegate all efforts for investigations support and recovery

01-06-2011 68

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

Recovery strategies must include both the critical first actions that must be taken immediately as well as longer-term actions that must be taken to properly respond to the later stages of the situation An important part of the process is getting accurate and timely information to those who will disseminate the information to the public As practicable status or progress reports will be made by the Green Line dispatchers or supervisors via the P A and VMS systems directly to passengers on trains and at station platforms ifpossible

Other information will be communicated through the METAs official public information contact for dissemination to the news media and the public Information must also be passed to those managers supervisors and operators in the field who are coordinating the train service andor the alternate means of transportation so that the plan being implemented matches what the public has been advised to expect and prepare for

Accurate and timely information frequently updated is important to everyone connected with a service disruption

7 36 AccidentIncident Investigation Requirements

Certain types of accidents and incidents as well as accidents meeting certain thresholds for death injury equipment and property damage are subject to investigation by Federal andor state agencies In some cases immediate notification of the agency is required All other accidents are subject to an investigation by local emergency response agencies as well as by MBTA Subway management supervisory and safety personnel

Some agencies such as the National Transportation Safety Board (NTSB) require that under certain defined conditions the accident site and equipment involved must be left undisturbed until representatives from the agency can arrive to begin their investigation or until the agency releases the site for recovery andor restoration activities The time required to conduct the on-site investigation can under some circumstances exceed the amount of time required to clear the site and restore operations

In some cases PTA-mandated post-accident drug and alcohol testing of employees are required and must be conducted under prescribed conditions within a specific amount of time after the accidentincident

Each of the above requirements calls for additional time and can affect the length of time that will be needed to restore train operations to normal schedules at a site These requirements must be carefully evaluated and considered when planning and coordinating repair work and also when estimates of the time that normal service will be restored arc being prepared and disseminated

7 3 7 Coordination of Resources

The supervisors and dispatchers at the OCC are responsible for working with other department managers and supervisors to ensure the proper coordination of the repair effort and the most effective use of the MBTAs resources following a service interruption

01-06-2011 69

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

738 Regulatory Reporting Requirements

In addition to the immediate notification requirements described in Section 736 above written reports of accidents and incidents that meet specific thresholds arc required These reports are prepared and submitted by the MBTA Safety Department to the DPU within the prescribed period after the date of the accident or incident

739 Lessons LearnedContinuous Improvement

When experience handling emergencies and service interruptions identifies improvements that could be made in the SOPs or other official documents for use during future incidents the proposed changes arc submitted to the Instruction Department for evaluation in accordance with the procedures contained in the SSPP f-_-_

1-_-

i-- i ~

I 1

I

01-06-2011 70

MBTA Green Line Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

80 MBTA GREEN LINE STAFFING PLAN

This section desc1ibes the full-time equivalent staffing levels needed to operate and maintain the MBT A Green Line at the present time as well as those levels of additional personnel that are estimated to be required when Green Line Extension begins revenue service in Fiscal Year 2015 Table M is limited to Green Line Operations and direct support for Green Line Operations

Table M- MBTA Green Line Staffing Levels by Department and Position

71 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

01-06-2011 72

-bull

-i-l

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

- i

01-06-2011 73

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

01-06-2011 74

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

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Director of Power amp Transit Facilities 25 Supt Admin amp Finance ~25

Executive Assistant ~25

Technical Librarian ~25

Energy Conservation Monitor ~25

Utility Analyst ~25

Supervisor -middot- Station Support System ~25 I Manager - Station Support System ~25

Engineer ~25

System Repairer ~75

Maintenance Clerk ~25

Clerk IV ~25

Division Clerk ~25

Roofer Foreperson ~25

Sheet Metal F oreperson ~25

Mason Foreperson ~25

Carpenter Foreperson I Gen -RTL Road Foreperson ~25

Painter Foreperson 25 Laborer F oreperson 15 Sub Sheet Metal Foreperson ~5

Sub Painter Foreperson ~75

Carpenter 2 CementFinisher ~75

Building Laborer 4~25

Mason ~5

Sheet Metal Worker 2 Painter 25 Roofer ~75

Sr Director Infrastructure amp Engineering ~25

Building Division Engineer ~25

Supt Building amp Station Maintenance ~25

Administrative Assistant ~25

Supt Elcc amp Mech Maintenance ~25

Supervisor- Building amp Station Maintenance I Mgr Environmental Services ~25

Machinist F oreperson ~25

Asst Machinist Foreperson ~75

Plumber Foreperson ~25

Pipefitter Foreperson ~25

Sub Pipefitter Foreperson ~25

Asbestos Worker 5 Pipefitter 3~5 1 Engineer ~75

Machinist 3~5 l Asst Supervisor of Mechanical Maintenance ~25

Enviromnental Coordinator ~25

Plumber 2 I

0106-2011 75

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

~ D t p 1 _ G(~en me Eis~al Added fq~-Gree~ Lin~ ~x~~~Slon~1 1 ep~r men OSI wn - 2011-- - E l 016 middotshy _ ~ -~ Lear ~-~ 1sca Tear ~ _ ~

- Ifthere is no number in the Added for Green Line Extension Fiscal Year 2016 COlumn assume no increase

01-06-2011 76

bull

0

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 90- STAFF SUPPORT FUNCTIONS

90 STAFF SUPPORT FUNCTIONS

As it does for other MBTA modes of service METAs general staff will provide staff functions in support of the MBT A Green Line operations and maintenance departments

91 Administrative amp Technical Support

Some of the administrative functions provided agency-wide by MBTA staff to support the MBTA Light Rail System include

bull Automated Fare Collection bull Construction Management and Safety

bull Contract Administration bull Diversity and Economic Opportunity bull Finance and Accmmting

Human Resources

bull Information Technology Systems

bull Legal

bull Marketing bull Payroll and Benefits

bull Program Management bull Purchasing

bull Risk Management bull Third Party Administration

Each of these support categories will not require additional personnel to support the Green Line Extension

92 Contracted Technical Support

Iu addition to the administrative and technical services provided by its own staff MBTA also contracts with consulting engineering firms and other specialized service providers for various activities including

bull Construction Management bull Project Plarming and Engineering bull Project Management Assistance bull Systems Design bull Vehicle Design bull Other functions beyond the staff or technical capabilities of the agency

77 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 100- LIGHT RAIL SCHEMA TICS

100 LIGHT RAIL SCHEMATICS

Schematic I shows the route tracks stations and interockings for Existing Green Line operations

Schematic 2 shows the existing layout for the Mattapan High Speed Line

Schematic 3 focuses on the Green Line Extension

Schematic 4 focuses on the Sectionalization ofPower on the Light Rail System

01-06-2011 78

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Page 6: MBTA Light Rail Transit System

Section 20

Table A

Table B

Table C

TableD

Table E

Table F

Table G

Section 30

TableH

Table I

Table J

TableK

Section 40

middotTable L

Section 80

TableM

List of Tables

MBTA Light Rail Fleet Assignment

MBTA Light Rail System Headways

MBTA Light Rail System Weekday Span of Service

MBT A Light Rail Stations

MBTA Light Rail Fleet Characteristics

MBTA Light Rail Interlocking Locations

MBTA Light Rail Fare Equipment

FY2009 Average Boardings by Station- Existing Light Rail Transit System

2030 Average Weekday Boarding Projections- Green Line Extension

Estimated Travel Times Between Stations

Total Fleet Requirements FY 2011-2015

Traction Power Substations

MBTA Light Rail Staffing Levels by Department and Position

01-06-2011 VI

I

i

AC

ADA

APTA

AREMA

AVI

CCTV

CFR

CTC

CTS

DPU

E-TEL

FCC

FRA

FTA

GCWS

GRS

HSL

HVAC

IGBT

IRS SA

LCP

LED

LRV

MBTA

MLP

MMBF

MOU

NFPA

01-06-2011

List of Acronyms

Alternating Current

Americans with Disabilities Act of 1990

American Public Transportation Association

American Railway Engineering and Maintenance-of-Way Association

Automatic Vehicle Identification

Closed Circuit Television

Code of Federal Regulations

Centralized Traffic Control

Cable Transmission System

Department of Public Utilities

Emergency Telephone

Federal Communications Commission

Federal Railroad Administration

Federal Transit Administration

Grade Crossing Warning System

General Railway Signal

High Speed Line

Heating Ventilation and Air Conditioning

Integrated Gate Bi-polar Transistor

Internal Rail System Safety Audits

Local Control Panel

Light Emitting Diode

Light Rail Vehicle

Massachusetts Bay Transportation Authority

Maximum Load Point

Mean Miles Between Failures

Memorandum of Understanding

National Fire Protection Association

Vll

NTSB

occ ocs OSHA

PA

PAl

PCC

PMIPMP

POP

PRO

PTU

RFS

ROD

ROCC

RTOS

SAV

SCAD A

SOP

SSPP

TAP

TCampC

TDD

TPSS

TSB

TVM

TWC

UPS

VMS

vss

National Transportation Safety Board

Operations Control Center

Overhead Catenary System

Occupational Safety and Health Administration

Public Address

Passenger Assistance Intercom

Presidents Conference Committee

Preventive Maintenance Inspection I Program

Proof-of-Payment )J

Pre-Revenue Operations

Portable Test Unit

Rail Fleet Services

Revenue Operations Date ii

Rail Operations Control Center

Rail Transportation Operations Supervisor

Stand Alone Ticket Validator

Supervisory Control and Data Acquisition System

Standard Operating Procedure

System Safety Program Plan

Transit Access Pass

Train Control and Communications

Telecommunications Device for the Deaf

Traction Power Substation

Transit Services Bureau

TicketVcnding Machine I lr

Train-to-Wayside Communications System

Uninterruptible Power Supply

Variable Message Sign

Video Security System

01-06-2011 V111

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 10- INTRODUCTION

10 INTRODUCTION

11 Purpose of the Operating and Maintenance Plan

The Operations and Maintenance (0 amp M) Plan describes the Massachusetts Bay Transportation Authority (MBTA) Light Rail Transit (LRT) system The plan addresses all four MBTA Green Line service lines (the B C D and E branches) and the Mattapan High Speed Line It includes the proposed Green Line Extension and the two lines (D and E) that would operate along the Extensions two new service branches The Plan establishes the framework for the Extensions operation and maintenance

The 0 amp M Plan is a living document It is updated periodically as conditions change This edition of the Plan incorporates the Green Line Extension which proposes to extend the revenue operation from a relocated Lechmere Station along two service branches A 34-mile Medford Branch would extend to College Avenue in Medford along the MBTA Lowell Line commuter rail right-ot~way and a 09-mile Union Square Branch would extend to Union Square in Somerville along the MBTA Fitchburg Line commuter rail right-of-way The existing D branch would operate from Riverside to Medford while the existing E branch would operate from Heath Street to Union Square Revenue operations on the Green Line Extension are expected to begin during the 4th quarter of 2015

12 MBTA Green Line Extension Service Objectives

The principal service objectives of the MBTA Green Line Extension arc to

bull Provide safe convenient and accessible service to the communities between the relocated Lechmere Station and College Avenue and to Union Square

bull Improve transit reliability in the corridors between downtown Boston Medford and Union Square

bull Interface with the MBTA Subway and Bus System MBTA Commuter Rail and Amtrak Intercity Rail as well as other modes of surface transportation

bull Support transit-oriented development in and aronnd stations

bull Improve air quality within the region serviced

bull Provide a high capacity affordable transportation alternative

MBT A Light Rail Operations primary mission is a commitment to operate and maintain a safe clean and efficient transit system with professionalism courtesy and integrity throughout the Metropolitan Boston region

01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

20 SYSTEM DESCRIPTION AND CHARACTERISTICS

21 MBTA Light Rail Overview

The proposed extension to Union Square in Somerville and to College Avenue in Medford will be the fust expansion of Green Line Service since July 4 1959 when the Riverside Line (D branch) began revenue operations The Park Street Loop which funneled numerous surface car lines into the Public Garden and Tremont Street portals opened in 1897 A year later the North Station portal opened and funneled car lines into the loop at Scollay Square (now called Government Center) During the early 1900s with the constmction of an elevated structure to temporarily reroute Washington Street El trains as the Downtown Subway hmnel was being constmcted a connection ramp from the North Station portal was built to the elevated structure After completion of the ramp the Lechmere Viaduct was constructed and opened in 1912 reducing congestion by streetcar lines from eastern Cambridge and Somerville in and around the North Station portal

Relieving congestion at portals became a dominant theme for Green Line enhancements over the ensuing decades The 1914 extension of the tunnel westward to the old Kenmore Square portal removed a great many cars from the Public Garden portal The 1932 development of the separate St Marys and Blandford portals eliminated the Kenmore Square portal and merged the Commonwealth A venue and Beacon Street cars at an underground junction The 1941 Copley Junction project the short Huntington Avenue subway segment and the Northeastern University portal eliminated the Public Garden portal and heavy streetcar traffic from the streets of Back Bay

The Green Line surface portions all represent streetcar lines dating from the 19th Century At one time streetcar lines originating from other parts of the Metropolitan Area were funneled into the Central Subway Three of the remaining routes are almost entirely in the reserved medians on Commonwealth Avenue Beacon Street and Huntington Avenue Only the outermost segment of the Huntington Avenue Line (E branch) operates as a traditional streetcar line where Green Line vehicles operate in mixed traffic with automobiles buses and trucks

The 1959 Riverside Line saved a commuter rail line threatened with abandonment and replaced streetcar lines through lightly populated areas with a Light Rail Line This project also led to the construction of the new Fenway Portal and elimination of the Tremont Portal

Most recently the MBTA completed the reconstruction of North Station which eliminated a portion of the Lechmere Viaduct as the Green Line station was moved from an elevated structure to an underground station platform still serving the TD Garden and other service cmmections at North Station

Similar to the Green Line Extension other Green Line grade separated segments (Central Subway Lechmere Viaduct and the Riverside Line through BrooklineNewton) have been developed as capital projects over the past 100 years since the opening of the initial subway segment

01-06-2011 2

I

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The Mattapan High Speed Line while on a dedicated right-of-way provides a streetcar service from Mattapan Station to Ashmont Station which is a Red Line station located at the end of the Dorchester Branch

Table A presents the Light Rail active vehicle assignment by model and initial year of revenue serv1ce

Table A- MBTA Light Rail Fleet Assignment

Eight Rail Vehicl~ Types

Date

Presidents Conference Committee

Kinki-Sharyo

1986shy1988

Kinki-Sharyo

1997

AnsaldoBreda

1998 - 2007

Out forBid

Projected Delivery

2015

Total

February 2010 10 94 20 95 - 219

Green Line Extension Pre-Revenue Operations 2015

10 91 19 95 24 243

Tables B and C present the existing MBTA Subway System headways and spans of service Specific information for the MBTA Green Line Extension is contained in Section 3 The hours of operation for each service period are shown in Section 372

of

01-06-2011 3

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Table B- MBTA Subway System Headways

- -shyLine -

-shy- -

- --- -

Weekday -PeakS

-shy

- 7 Weekday Miii-Day

Weekday Evening

We~kday Late Night-

GreenLincB 56 8 10 11

Green Line C 67 10 1314 14

Green LineD 566 1011 13 13

Green Line E 5 78 1314 1314

MBTA Red Line Braintree Branch 89 13 12 12

MBTA Red Line Ashmont Branch 89 13 12 12

MBTA Mattapan High Speed Line 5 78 12 12

MBTA Orange Line 5 8 10 10

MBTA Blue Line 45 89 10 13

Line Saturday AM Peak

Sattfttlay PM Peak shy

St~~day - Evening

- shy- Satu~d~y Late Night

Green Line B 7 6 7 11

Green Line C 10 8 8 10

Green LineD 10 8 10 10

Green Line E 10 7 10 10

MBTA Red Line Braintree Branch 14 14 14 14

MBTA Red Line Ashmont Branch 14 14 14 14

MBTA Mattapan High Speed Line 78 78 I 011 1011

MBTA Orange Line 10 8 10 10

MBTABucLine 89 89 89 1213

Line Suday~M Peak

Sunday-shyPMqeak

-- Suntl~~ shy-Eveningshy- Sunday-_

Eate Niglit

Green Line B 10 89 10 10

Green Line C 10 910 10 10

Green LineD 10 10 10 10

Green Line E 10 10 10 10

MBTA Red Line Braintree Branch 1516 1516 1516 1516

MBTA Red Line Ashmont Branch 1516 1516 1516 1516

MBTA Mattapan High Speed Line 1011 1011 1011 1011

MBTA Orange Line 1213 10 10 10

MBTA Blue Line 1213 89 89 12113

01-06-2011 4

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Note Headways above are shown in minutes

Table C- MBTA Subway System Weekday Span of Service

_Li_te Terminal ~

First Last Terminal First Last

Green Line B Boston College

Cleveland Circle

Riverside

501AM

501AM

210AM Government Center

539AM 252AM

Green Line C 210AM North Station

555AM 246AM

Green LineD 456AM

501AM

205AM

230AM

Government Center

534AM 247AM

245AM

218AM

Green Line E

MBTARedLine Braintree Branch

Lechmere Heath Street

Braintree

530AM

515AMAlewife 524AM 215AM

MBTA Red Line Ashmont Branch

Alewife 516AM 222AM Ashmont 516AM 230AM

MBTA Mattapan High Speed Line

Ashmont 517AM 105AM Mattapan 505AM 253AM

MBTA Orange Line

Oak Grove 516AM 226AM Forest Hills 516AM 222AM

MBTA Blue Line Wonderland 513AM 226AM Bowdoin or Government Center

530AM 249AM

All trackage in the MBTA Light Rail System including the MBTA Green Line is installed to US standard gauge specifications - four feet eight and one half inches

The MBTA Subway System continues to experience annual ridership growth Weekday hoardings are projected to increase an average of 09 percent on the Green Line and 19 percent on the Red Orange and Blue Lines (per year averages)

22 MBTA Green Line Extension Project Description

The Proposed Action is envisioned to provide service to College Avenue and to Union Square using a two-branch operation both in existing commuter rail rights-of-way The 34shymile Medford Branch would operate from a relocated Lechmere Station to College Avenue in Medford along the MBTA Lowell Line commuter rail right-of-way This branch would begin at a relocated Lcchmere Station and head northwest meeting the MBTA Lowell Line just south of Washington Street in Somerville From Washington Street the alignment would run parallel to the MBTA Lowell Line terminating its route at College Avenue in Medford The 09-mile Union Square Branch would operate along the MBTA Fitchburg Line commuter rail right-of-way Jiom a relocated Lechmere Station into a terminus at Union Square in Somerville

01-06-2011 5

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The primary infrastructure improvements associated with the Proposed Action would include relocation of existing commuter rail lines construction of approximately four miles of new light rail track and systems four multi-span viaducts seven new stations and a vehicle maintenance and storage facility as well as reconstruction of 11 bridge structures to support the extended service

Estimated travel time between College Avenue Station and Lechmere Station for the proposed Green Line Medford Branch is 95 minutes Green Line service beyond Lechmere Station for the Medford Branch would operate on headways equal to that of the existing Green Line D branch service five minutes in the morning and evening peak periods and ten to thirteen minutes during off-peak periods

Estimated travel time between Union Square and Lechmerc Station for the proposed Green Line Union Square Branch is 45 minutes Green Line service beyond Lcchmere Station for the Union Square Branch would operate on headways equal to that of the existing Green Line E branch service five to six minutes in the peak periods and between seven and fourteen minutes during off-peak periods

Fares for the Green Line Medford Branch and Union Square Branch would be $170 for oneshyway adult trips based on current MBTA subway fares

23 MBTA Light Rail Facilities and Systems

231 Stations and System Accessibility

TableD presents a complete list ofMBTA Light Rail stations including existing stations and those that will be constructed as a part of the Green Line Extension (in italics) beginning at Lechmere Station going east to Union Square Station in Somerville and College Avenue Station in Medford and west to the terminus stations at Heath Street in Boston Boston College Station in Brighton Cleveland Circle Station in Brighton and Riverside Station in Newton The table also includes the stations associated with the Mattapan High Speed Line which is not part of the Green Line System

01-06-2011 6

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

TableD- MBTA Light Rail Stations

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Service Branch

Station Station T e

~

~

Bus Route Connectionsshy

~

-

Platform

~ -~- -

-

Accessibleshy

~

Elevator

~

--

~- -Escalator

~

- --parking

D Fenway G 47 CT2 Side Yes No No No D Longwood G Side No No No No D Brookline Village G 606566 Side Yes No No No D Brookline Hills G 60 Side Yes No No No D Beaconsfield G Side No No No No D Reservoir BG 5186 Side Yes No No No D Chestnut Hill

Newton Center G Side No No No No

D G 52 Side Yes No No No D Newton Highlands G 59 Side Yes No No No D Eliot G 59 Side No No No Yes

D Waban G Side No No No Yes D Woodland G Side Yes No No Yes D Riverside G Center Yes No No Yes E Prudential

Symphony UG 39 Side Yes No No No

E UG 1 39 CT Side No No No No E Northeastern Univ M 39 Side Yes No No No

E Museum ofFine Arts

M 8 19 39 47

CT2 CT3 Side Yes No No No

E Longwood Medical Area

M 39CT2 Side Yes No No No

E Brigham Circle M 3966 Side Yes No No No E Fenwood Road G 3966 None No No No No E Mission Park G 3966 None No No No No E Riverway G 3966 None No No No No E Back of the Hill G 39 None No No No No E Heath Street

Mattapan Station

G 1439 Side Yes No No No

HSL G 24 27 28

2930 31 33 245

Side Yes No No Yes

HSL Capen Street G Side Yes No No No HSL Valley Road BG Side No No No No HSL Central Avenue G 240 Side Yes No No No HSL Milton G 217 Side Yes No No Yes HSL Butler G Side Yes No No Yes HSL Cedar Grove G Side Yes No No No

HSL Ashmont G

182122 23 24 26

27215217 240

Side Yes Yes No No

Source MBTAcom Lcchmere Station will have a center island platform once it is relocated

AE=Aerial Structure BCrBclow Street Grade G=At Street Grade AG=Above Street Grade M=Median UG=Undcrground

Green Line Extension Stations

All station platforms on the Green Line Extension will be designed to accommodate trains of up to four vehicles and will have a center island platform The single center island platform station configuration is much more convenient for passengers particularly the elderly and those with disabilities especially when service interruptions result in irregular train operating

01-06-2011 8

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

patterns For this same reason the center platform configuration helps reduce station dwell times and reduces overall delaysmiddot during periods of irregolar train operations when schedule recovery is critical Please sec Sections 362 and 363 for further information about station platforms and accessibility during single-track operations

Interior stations will be equipped with a telecommunications device for the deaf (TDD) for persons with hearing disabilities Stations will also be equipped with push-button-activated (voice only) passenger assistance intercom systems Canopies will be installed on portions of the platforms of surface stations to provide customers with moderate protection from some weather elements Map and information display cases are located on all platforms Stations will be equipped with Public Address (PA) and Variable Message System (VMS) features

Ticket Vending Machines (TVMs) and Fare Gates will be located at all seven stations associated with the Green Line Extension project Lechmerc Station will have an adjacent park-and-ride facility and all stations will have kiss and ride areas to accommodate patrons arriving or departing by car In addition each of the stations will have bicycle racks for storage

All the Green Line Extension stations will meet the Americans with Disabilities Act of 1990 (ADA) accessibility requirements All stations will be equipped with elevators for persons with mobility needs and will also have escalators andor stairs between the underground segment and the surface level The station platforms will be set eight inches from the top of rail

Existing Green Line Stations

As noted in Table D three of the existing stations have a center island platform Fifty-seven (57) stations arc equipped with two side platforms one serving each track Park Street station is double-tracked on the outbound and inbound sides which are separated by a fence and four stations on the E Line have no platform as customers board the train from the middle of the street

On the extstmg Green Line most of the extstmg Central Subway Stations are ADA accessible with the exception of the Science Park Government Center Boylston Street Hynes and Symphony Stations While the Science Park and Government Center Stations are expected to be accessible when the Green Line Extension begins revenue service the MBTA has programmed no capital funds for accessibility improvements at the remaining Green Line Central Subway Stations at this time

232 Revenue Vehicle Fleet

V chicles assigned to the existing Light Rail Transit system include the AnsaldoBreda and Kinki-Sharyo light rail vehicles There are currently 95 AnsaldoBreda cars and 114 KinkishySharyo cars providing revenue service on the four Green Line branches and Central Subway

01-06-2011 9

PCC 1945-46 Standard

WH 10 46 100 1010 40 Designate d

Type 7 (1) 1986-88 Kinki-Sharyo WH 3600middot3699 94 74 104 1110 85500 46 101

Type 7 (2) 1997 Kinki-Shatyo ADTnmz 3700-3719 20 74 104 1110 85500 46 101

Type 8 1998-2007 AnsaldoBreda ADTranz 3800-3894 95 74 104 11

87000 44 10195

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

System With the addition of the Green Line Extension the Green Line fleet will expand by 24 vehicles Light rail vehicles use traction power provided by the Overhead Catenary System (OCS) that is accessed by vehicle pantographs The light rail vehicles are approximately 74 feet long and 88 inches wide They are designed to seat 46 passengers with room for an additional 55 standees for a total planning capacity of up to 101 passengers per vehicle See Table E for more detailed infonnation In addition there are 10 Presidents Conference Committee Cars which provide service on the Mattapan High Speed Line

Table E- MBTA Light Rail Fleet Characteristics

Source MBTA

233 Vehicle Fleet Maintenance and Train Storage Facilities

The MBTAs Green Line light rail vehicle fleet is stored and maintained at the Riverside Reservoir and Lake Street Carhouses which are located at the west end of the Light Rail System In additionmiddotto these repair shops the MBTA has a maintenance facility located at 80 Broadway in Everett MA to perform major heavy repairs and remanufacture critical components In addition cars are stored overnight at Lechmere Yard and occasionally in the Central Subway

The Riverside Reservoir and Lake Street Carhouses provide the washing cleaning inspection and limited maintenance and repair capability for the AnsaldoBreda and KinkishySharyo fleet The three yards together have approximate storage of one 190 vehicles A new maintenance facility and yard is expected to be constructed for the Green Line Extension in Somerville MA Based on the current design there will be sufficient storage for 80 vehicles and the yard will have the same maintenance functionality of the Reservoir Carhouse along with a wheel truing machine For more details refer to Section 53 Description of Rail Fleet Maintenance Facilities

The PCC Cars are maintained at the Mattapan Repair Shops which performs inspections minor repairs and vehicle cleaning

130

269 269

199

01-06-2011 10

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

--_

234 Main Line Track Segments

The entire Green Line is a double track system with the exception of where the number of tracks expands at Park Street Station and at Kenmore Station westbound

Table F lists all Green Line interlockings situated between the BostonBrooklineNewton termini and Lechmere Station

Table F- MBTA Light Rail Interlocking Locations

Type oflnterlocking

--

Location -

Crossover Riverside Yard Crossover Waban Station Cros-sover Newton Highlands Crossover Theater Crossover Crossover Reservoir Turnback Crossover Tennis Court Crossover Crossover

Brookline Hills FenwayPark

Crossover Cooley Crossover Prudential Station Crossover Arlington Station Crossover Charles Crossover Crossover T-1 and T-2 (BoylstonPark Street to Tremont Siding) Crossover Haymarket Crossover Crossover Crossover

North Station Blandford Street Naples Road

Crossover Washington Street Crossover Crossover

Cardinals Crossover Wigglesworth Crossover

Crossover Crossover

Northeastern St Marys Street

Crossover Coolidge Corner Crossover Ayer Road Crossover Crossover

Loons Loons

Loops

Cleveland Circle Crossover Kenmore Park Street Government Center

Loons Brattle Loop Sidings Blandford Sidings Northeastern Sidings Charles Sidings Tremont

Yard Tumbaek Reservoir Uooer Yard Yard Tumbaek North Station Yard

01-06-2011 11

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

All Green Line interlockings are normally controlled from the Automatic Vehicle Identification (A VI) Wayside System The routes are set by the train operator and monitored by the Operations Control Center (OCC)

In the event of an A VI system failure all interlockings can also be controlled by hand by operating personnel The Wayside Signal System is configured so that during normal operations train operators can request routings through the interlockings by means of the AVI System

If the operating situation requires single-tracking operations between two interlockings the transit times over certain segments will be much longer than the recommended travel time This is due to the Green Line Operating Rules to support a single-track headway time This is due to the distance between most of the interlockings These extended transit times will result in substantially increased headways between trains during irregular operations During peak periods should single-tracking be required the system as presently configured will not be capable of transporting the required number of passengers without extended delays and passenger mconvemence

235 Traction Power System

While the MBTA has a 138kV system largely fed from one utility wholesaler some outlying substations are fed by a local utility company There are thirteen Traction Power Substations (TPSSs) located at varying intervals along the Green Line which are near the main tracks and accessible from the street level for maintenance The Traction Power Substations convert the electrical energy from the utility source to the 600 Volt DC current used to energize the Overhead Catenary System (OCS) The light rail vehicles then collect the electrical energy from the OCS by means of pantograph devices located on the tops of the light rail vehicles These pantographs can be raised to contact the OCS or lowered during periods of maintenance middotor at other times when necessary Electric power has important advantages including reduced noise and exhaust emissions compared with diesel propelled transit vehicles

The OCS system on the double track mainline of the MBTA Green Line route depends on site specific features along the various segments of the alignment

bull Simple Catenary Anto Tensioned (SCAT) A messenger and contact (trolley) wire organized into approximate one-mile tension segments and tensioned via a series of pendulum or balance-weight assemblies (BW As) at the end of each tension segment accompanied by a Mid-Point Anchor(MPA) assembly that keeps the conductors from creeping in one direction or the other This SCAT allows horizontal movement that each of the OCS conductors may experience due to contraction or expansion to be taken up by the weighted assemblies giving the LRV pantograph an optimum profile (horizontal) to efficiently collect power from the OCS and maintain a high rate of speed at the same time Since the automatic tensioning feature of SCAT allows for maximnm-spaced OCS pole placement it

01-06-2011 12

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

will be used predominantly in all open-route areas to minimize the amount of OCS polesfoundations used for the Green Line Extension

bull Simple Catenary Fixed Tension (SCFT) A similar-sized messenger and contact (trolley) wire configuration as SCAT but tensioned with fixed terminations as opposed to BWAs and not provided in one-mile segments SCFT will be utilized in areas where maximum pole placement is not an advantage (urban areas for example) or locations where speeds are slow (yard and shop areas or crossovers for example)

The MBTA Green Line Extension is expected to be constructed with three TPSSs Two of these substations will feed the service on the Medford Branch while the third will provide power to Maintenance Facility Yard and Carhouse and the Union Square Branch However changes could be made during preliminary engineering after completion of a power study for the extension which will assume three car train operation for the purpose of the analysis

The MBTA Power amp Transit Facilities Department has overall responsibility for the transit power substations The control and monitoring of the traction power substations are done by power dispatchers who are located in the OCC while being maintained by the Traction Power Department In case of an emergency authorized personnel can de-energize the traction power in a particular zone Please refer to Appendix for the Sectionalized Power Diagram of the existing Light Rail system

236 Operations Control Center (OCC)

The OCC is the central facility that controls and coordinates all train operations traction power distribution and the maintenance and use of the railroad for all existing and future segments of the MBTAs Subway network The OCC is located at 45 High Street in the Boston Financial District

Dispatchers at the OCC maintain supervisory control over and monitor the main line and some yard operations of the MBTAs four subway lines- Red Orange Blue and Green Red Orange and Blue Lines are considered a heavy rail transit operation while Green Line is a light rail operation The Red Line operates from Alewife Station in Cambridge then splits into two branches after Andrew Station in South Boston The Dorchester Branch terminates at Ashmont Station in Dorchester while the South Shore Branch terminates at Braintree Station in Braintree The Orange Line runs from Forest Hills Station in Jamaica Plain to Oak Grove Station in Malden The Blue Line operates from Wonderland Station in Revere to Bowdoin Station located on the edge of Bostons Beacon Hill Neighborhood As the Green Line moves west from Lechmere Station it splits into four branches in the Central Subway System The four branches are B - Boston College C - Cleveland Circle D - Riverside and E - Heath Street With the exception of the Riverside Branch which terminates in Newton all other branches terminate within Boston city limits

The Green Line Extension will split into the Union Square and Medford branches going east from Lechmerc Station The Union Square Branch will have one station and will terminate at

01-06-2011 13

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Union Sqnare in Somerville The Medford Branch will have five stations and terminate at College Ave Station in Medford

The dispatcher is responsible for train movement establishing work zones and failure management The dispatcher also is responsible for arranging the replacement of defective eqnipment alerting emergency response personnel and carrying ont emergency procedures The dispatcher documents and reports system failures equipment malfunctions incidents security problems accidents and unusual occurrences The dispatcher directs train operators during emergencies or when train operations are not running normally

The dispatchers at the OCC monitor and coordinate mainline train operations for the MBTA Rail Systemmiddot in accordance with the established operating schedules rules and procedures They implement corrective actions and recovery plans that may be required to minimize the adverse aspects of equipment failures or emergency situations on any of the lines As described below and later in Section 70 the OCC personnel are responsible for implementing emergency procedures and coordinating with emergency responders and other outside agencies as may be required

The OCC is equipped with the following systems for central control of most of the rail network including the MBTA Green Line

bull Train Status Display - This system provides a complete visual indication of track middot block occupancy switch positions signal indications as well as other field conditions and alarm indications and eventually train identification display for the Heavy Rail Systems

bull Automatic Vehicle Identification System- This system which is situated at key points on the Green Line identifies the general train location with its train number route and time

bull Power Control DisplayControl Panel - This system provides a display and appropriate console detail and full control of the traction power substations Control of the OCS is also maintained through this system for all segments of the OCS equipped rail and bus network including the MBTA Green Line The power dispatchers at OCC have both control and monitoring capability of all TPSSs

bull Operating Radio Communications - There are numerous radio communication channels used to operate and maintain the rail network A train operations channel is assigned to each line and provides for two-way communication between the OCC and all of the mainline trains on the specific line A yard operations channel is assigned to each maintenancestorage facility and used for yard operations including vehicle maintenance activities at the shops A system-wide maintenance channel is used for wayside (fixed facilities) maintenance activities Additional channels are provided for system-wide operational tactical and emergency needs as necessary

Special tunnel radio systems have been installed to provide radio coverage inside the Central Subway Tunnel System Fire and police radio charmels also function as part of the tunnel radio system

01-06-2011 14

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

bull Telephone Communications - This system provides dedicated voice channels for use as telephone extensions between the OCC and selected sites along the right-of-way There are several telephone systems in place for administrative maintenance and emergency pmposes

bull Passenger Assistance Intercoms (PAD - Are provided at station platfonns automatically ring at the Hub Centers (South Station North Station Airport Station Harvard Station and Back Bay Station) or if no answer the Maintenance Control Clerk who is located at the Operations Control Center The PAis are push-buttonshyactivated (voice only)

e Closed Circuit TelevisionMBTA Video Security System (VSS but still commmily referred to as CCTV) - As part of a capital project first generation CCTV was installed at selected subway stations The Automated Fare Collection project installed CCTV across the entire MBTA Subway System These systems included fixed camera and visual monitoring for rail stations as well as limited recording capabilities Over the past couple of years installation of the new VSS has been completed including a series of controlled pan-tilt-zoom cameras essentially overlaying the CCTV system placed throughout station and other facilities Transmissions are routed via fiber-optics to OCC for monitoring The VSS is supported by advanced DVR architecture to provide for enhanced recording and storage capabilities along with multiple monitoring locations for not only CCTV observers but also dispatchers and law enforcement personnel

bull P A System - This system is used to provide important information to passengers at stations either system-wide or at selected locations All Green Line Extension Stations will have a PA system as do the existing Central Subway (Underground) Stations on the Green Line

bull Tape Recording Device -This system is located at the OCC and is used to provide a record of all OCC and Yard Control telephone and radio conversations A separate system is installed at Riverside Reservoir and Lake Street yards that is integrated into the OCC system

bull Wide Area Network (WAN)- This system is the backbone of the communications systems listed above and provides the link between the OCC and all field locations

bull Supervisory Control And Data Acquisition (SCADA) -This system operates over the WAN to transmit and receive data Supervisory alarm and control circuits connect TPSSs with the control consoles Electrical and support data related to facility intrusion and equipment status use this system to provide information to the control panels at the OCC For Segment I a SONET ring is used SONET (Synchronous Optical NETwork) is an open architecture for fiber optic networks where all locations (fiber nodes - ie stations) are connected together in a ring Should there be an

01-06-2011 15

middot MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

interruption or break anywhere in the ring data is transmitted in the other direction (clockwise or counter-clockwise) to OCC The Green Line has two rings one normally going clockwise and the other counter-clockwise (sometimes referred to as dual counter-rotating rings)

bull Variable Message System (VMS) - This system allows for visual messages to be displayed to passengers at stations VMS allows only scrolling messages using dotshymatrix light emitting diode (LED) technology with limited capacity The system is typically used to provide schedule or service related information as well as safety reminders and public service announcements including emergency evacuation messages

All train movements within a Yard facility is controlled by a Yardmaster or a Green Line Official When trains leave the yard and move to the main line they come under the jurisdiction of the dispatcher at the OCC The transfer of jurisdiction occurs at a designated boundary location called the Yard Limit

The OCC has a critical role during accidentincident situations when normal rail service has been interrupted It serves as the center for mobilizing emergency responders and MBT A resources It coordinates all activities through the Incident Commander- always a Light Rail Official - in the field and provides up-to-date operating information to management supervision and others within the system who need it to expedite the recovery and return the system to normalized operation as soon as circumstances permit Please refer to Section 70 for additional information about Service Interruptions and Emergencies and the role of the ace

237 Train Control and Signal Systems

The MBTA Green Line light rail trains operate over a double main track system governed by a Wayside Signal System and by an Automatic Vehicle Identification (AVI) System providing signals for train movements through interlockings

238 Communications System

The Green Line communications systems serve a variety of functions that support the operations and maintenance of the line

The basic communications systems are as follows

bull Supervisory Control and Data Acquisition System (SCAD A) bull Automatic Vehicle Identification (A VI) System bull Wide Area Network (WAN) bull Telephone Systems (PAl) bull Radio Systems bull Detection Alann and Emergency Systems bull Closed Circuit Television System - MBTA Video Security System (MVSS)

01-06-2011 16

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

bull Public Address System (P A) bull Variable Message Sign System (VMS) bull T Alerts bull Notification System

239 Fare Collection System

The Green Line System is a partially gated and partially barrier free system The Green Line Surface Stations utilize a barrier-free pay-on-board fare system For the Central Subway System as well as the entire Green Line Extension customers will use fare gates that accept Charlie Cards and Charlie Tickets

Effective January 2007 MBTA customers can purchase their fare from a Fare Vending Machine (FVM) located at the station A passenger will be required to use either a Charlie Card or a Charlie Ticket at the Farebox Fare Media Validator (FMV) or Fare Gate to validate andor gain access to the platform areas

The TVMs FMVs and fare gates arewill be ADA-compliant and arc located in accordance with ADA regulations There will be at least one ADA width gate at each Green Line Extension station They also include audio instructions display screen infonnation panels and instructions in raised letters and required Braille The FMV s also feature display screens and audio instructions in Spanish and Chinese Patrons can examine maps and fare information posted adjacent to the machines and can then select the type of fare they require

All fare media can be validated either at the FMV or the fare gate before the patrons ride MBT A Transit Police and Authority personnel help enforce the pay-on-board system particularly when rear door boarding is used

The MBTA Revenue Collection Facility monitors the inventory level of coin hoppers ticket rolls and bill vaults in the fare vending machines through the AFC Central Computer System (CCS) This allows them to service on an as needed basis

The Authority utilizes its staff of FVM revenue collectors to retrieve loaded cash vaults from the FVMs at stations and replace them with empty vaults The loaded cash vaults are then taken to a central cash counting facility for counting and depositing to the MBTAs cash revenue account

MBTA revenue collectors are armed when servicing the fare collection equipment MBTAs middot policy requires that certain key and log-on procedures be used any time the front door of the FVM is open The machines have an electronic alarm system that will trigger a siren-type alarm if the front door of the FVM is opened without a valid log-in and ID The alarm condition is monitored by a central computer and by the AFC Hub Center located at I 0 Park Plaza Boston MA which is staffed 24 hours per day seven days per week

01-06-2011 17

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The MBTA perfonns periodic inspection and maintenance as well as immediate response to machines that are out of service due to mechanical problems The AFC Maintenance Department uses the same monitoring system (CCS) to determine the status of fare vending machines and gates installed throughout the subway system The AFC Hub Center is also staffed to receive calls from station personnel for notification of defective equipment AFC staff can then dispatch a technician for corrective maintenance as needed There IS a preventive maintenance schedule that is completed on a monthly and annual basis

During the maintenance program the FVM and FMV mechanisms are normally replaced with rebuilt mechanisms on a unit exchange basis and tested before they are returned to service Removed units are sent to the MBTAs workbench for overhaul and returned to inventory Machine components are replaced as necessary The MBTA Automated Fare Collection Department maintains an inventory of spare FVM and FMV components that can be taken to a station and installed should replacement be required due to vandalism accident or other cause Table G indicates the location and number of each type of automated fare equipment

Table G- MBTA Green Line Fare Equipment

GREEN LINE CENTRAL SUBWAY LECHMERE new 6 0 3 0 0 0 I SCIENCE PARK new 4 2 2 0 0 0 0 NORTIISTA South (Valenti Way) Entrance NORTHSTA North (Causeway St) Entrance NORTH STA (Outside Commuter Rail Ticket Office

new

HUB

NA

9

12

0

4

2

6

0

0

0

2

3

5

5

AYMARKET (Green Line entrance) HAYMARKET Con ess Street headhouse)

new

new

7

7

3 3

3

0

0

4

2 0

Has

GOVERNMENT CENTER old 6 4 0 0 3 schedule card carousel

PARK STREET (East) old 5 I 2 0 PARK STREET (West) old 9 4 4 0 PARK STREET (Winter Sbect) NA 3 0

Has2

PARK SlREET (Elevator) NA 2 0 1 0 4 3 2 schedule card carousels

PARK STREET (Boston Common

NA 3 0 0 0

BOYLSTON Northbound new 4 0 2 0 0 0 2

01-06-2011 18

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

BOYLSTON Southbound new 5 I 2 0 ARLINGTON new 6 3 3 0 3 2 2 COPLEY Inbound new 5 2 0 0 0 2 COPLEY Outbound new 7 2 0 IIYNES Main Entrance new 8 2 2 0 0 2 HYNES Convention Center old 3 0 0 0 KENMORE new 7 2 6 0 3 3 SUBTOTAL 118 29 51 0 21 23 17

GREEN LINE SURFACE B BOSTON COLLEGE NA 0 0 0 0 0 0 0 CST MARYS NA 0 0 0 C COOLIDGE CORNER NA 0 0 0 C CLEVELAND CIRCLE NA 0 0 0 D RNERSJDE new 4 4 0 0 0 DWABAN NA 0 0 2 D WOODLAND NA 0 0 2 0 0 0 D ELIOT NA 0 0 2 0 0 0 D NEWTON HIGHLANDS NA 0 0 2 0 0 0 D NEWTON CENTER NA 0 0 2 2 0 0 0 D CHESTNUT HILL NA 0 0 2 1 0 0 0 D RESERVOIR NA 0 0 3 2 0 0 0 D BROOKLINE VILLAGE NA 0 0 3 2 0 0 0 D BROOKLINE HILLS NA 0 0 2 D LONGWOOD NA 0 0 3 1 0 0 0 DFENWAY NA 0 0 2 6 D BEACONSFIELD NA 0 0 2 EHEATH NA 0 0 0 E NORTHEASTERN NA 0 0 0 E BRIGHAM CIRCLE NA 0 0 0 E MUSEUM OF FINE ARTS NA 0 0 0 E SYMPHONY Inbound new 3 2 0 0 0 0 E SYMPHONY Outbound new 3 1 0 E PRUDENTIAL new 6 2 2 0 3 4 0 FENWAYPARK-Gate A NA 0 2 0 0 FENWAYPARK -Gate C NA 0 2 0 0 FENWAYPARK-Gate E NA 0 1 0 0 SUBTOTAL 16 10 36 27 3 4 1 TOTAL 134 39 87 27 24 27 18

Source MBTA

2310 Safety Program

The MBTA Safety Program has been in existence for a number of years and is an extensive initiative to continually improve all aspects of safety within the agency including the MBTA Subway System The System Safety Program Plan (SSPP) is integrated with both the ongoing activities of the agency as well as with the planning and construction of new projects and services

For a more detailed description of Rules Safety and Training within the MBTA Subway System please refer to Section 60 of this document

01-06-2011 19

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

2311 Security

MBTA Green Line Security is provided by the MBTAs Transit Police Department The MBTAs Transit Police Department handles all law enforcement matters including fare enforcement The MBTA Transit Police are funded through the MBTAs Operating Budget

MBTA Transit Police Officers also provide security and general law enforcement services at stations along the routes and right-of-way of each of the MBTA Bus MBTA Subway System lines and MBTA Commuter Rail and on buses trains and coaches They respond to accidents and incidents and they also are active in enforcing traffic laws that are critical to the safety and efficiency of the MBTA Transit System All services are provided as necessary on a 24-hour basis seven days per week with security coverage tailored to the specific needs of the rail system MBTA Transit Police personnel are presently dispatched from the Transit Police Building at 240 Southampton Street in Boston

In addition to the MBTA Transit Police forces MBTAs Light Rail Transportation has Chief Inspectors and Inspectors on staff that provide security for issues related to revenue collection special events requiring crowd control security sweeps and closing and opening of subway stations each day and some property security

MBT A also calls on and cooperates with other police departments and law enforcement agencies as appropriate The MBTA Transit Police Department (TPD) establishes Memoranda of Understanding (MOUs) with other law enforcement jurisdictions as required for implementing a seamless transit policing program These MOUs outline the operational protocols necessary to conduct the transit policing mission in an effective and efficient manner

All stations on the MBTA Green Line Central Subway System have strategically placed VSS cameras for monitoring passenger platforms fare vending machines and other critical areas The images are transmitted by fiber optic cable to monitors at the OCC The stations are monitored during all hours

The MBTA prepared a Safety and Security Management Plan (SSMP) for the Green Line Extension project The SSMP meets the requirements of the Federal Transit Administrations Final Report FTA-MA-90-7001-94-1 Transit System Security Program Planning Guide dated January 1994 and FTA Circular 58001 Safety and Security Management Guidance for Major Capital Projects dated August 2007 The SSMP contains the details of all facets of the MBTAs Security Program The Revised SSMP dated August 2010 which is a confidential document and includes the Green Line Extension is undergoing review by the Federal Transit Administration and Department of Public Utilities A revised SSMP is expected to be approved prior to start of revenue operations

The MBTA Video Security System (VSS) hardware is maintained by the Systemwide Maintenance amp hnprovement Group The applications such as monitoring recording

01-06-2011 20

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

record-keeping and chain of custody are shared by the Transit Police the OCC and the Automated Fare Collection Departments

2312 Connections with the META Bus Network

MBTA Bus services as well as a number of other bus service providers connect with MBTA Subway services including the MBTA Green Line at virtually all stations When a new rail line is introduced changes to bus routes in the vicinity of that new line are not implemented until changes in the Bus Service Plan have been approved by the MBTA Board of Directors Once the Green Line Extension is operating the Service Planning Department will recommend changes to the service plan as appropriate At the conclusion of the public process recommendations will be brought to the MBTA Board for approval

- 1

01-06-2011 21

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

30 OPERATIONS

31 Management and Supervision

The Fiscal Year 2011 MBTA Operations Organization Chart is on the following page

The Director of Light Rail Operations in the Operations Department is responsible for managing the daily service of the Green Line and maintenance of the Green Line Vehicle Fleet

The Figure below represents the Fiscal Year 2011 Light Rail Operations Organization Chart

Director of Light Rail

Operations

I I I

Division Chief Chief Green Light Rail Line

Maintenance Transportation

I I I

Division Chief Transportation Superintendent

The Chief of the Green Line who reports to the Director ofLight Rail is responsible for train service operations on all Light Rail Lines Under the Chief of the Green Line there is a Transportation Superintendent who oversees the transportation supervisor(s ) chief inspectors and inspectors train operators and customer service agents assigned to the Green Line The Division Chief of Light Rail Maintenance manages the maintenance supervisors foremen rail repairers and other personnel necessary to support the day-to-day maintenance programs at the various carhouses

32 MBTA Light Rail Boarding Projections

321 Existing Light Rail Ridership

Table H presents estimated boarding numbers for Fiscal Year 2009 ending June 302009

22 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Deputy Chief Operating Officermiddot

Operations

Diretor dmihFimtxe

Operatbr

Manager Of Director cltf Plan ard Director elf Operatiors Sciedules Oparatbrr Control Director of Hamiddot-~~ Fail

Technology

Cll put Director of OCC$ Tlainileuro

I Deputy Director of Paratra ngtil contract

Operatbrtgt

ChiefOperrting

Officer

_

~)put~middot Director of Jd min~tratbn bull

Operati-ns

Sr Directo1middot of e hi I Director of Bus Sr Direcbrof

Director of Lfsht Pail Pro ure nla nt ard 0 Opara~bns operatbngt contrmed

sermiddoties

DS put Directr of Pailr9ltld Oparatbrr

Director of e hile Efeuroi~Hileuro

Deputv Director of Fltiilrmd OpIBtbrG

D=put1 Director of firance

23 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Table H- FY2009 Average Weekday Boardings by Station- Existing Light Rail ~

Branch iot~l Station BoardingsStation ~

Lechmere E 6645

E 1179Science Park

CE 8491North Station

Haymarket CE 5204

All 10072Govermnent Center

AllPark Street 11169

Boylston All 7618

All 8378Arlington

Copley All 13500

BCD 9525Hvnes

BCD 8653Kenmore

B 2840Blandford Street

BUEast B 2892

BU Central B 2524

BBUWest 899

St Paul Street B 814

Pleasant Street B 1014

1824Babcock Street B

Brighton Avenue B 1571

B 4077Harvard A venue

Griggs Street B 1260

Allston Street B 1115

B 1650Warren Street

Washington Street B 1723 B 923Sutherland Road

Chiswiek Road B 735

Chestnut Hill A venue B 861

B 237South Street

Boston College B 1042

St Marys Street c 1970

c 426Hawes Street

Kent Street c 510

St Paul Street c 935

c 4150Coolidge Corner

Sununit Ave c 1175

c 316Brandon Hall

Fairbanks c 585

c 1217Washington Square

24 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

~ gti ~ 1 )

~ station ~ Branch - Total Station Boardlngs

-

Tappan Street c 837

Dean Road c

316

585Englewood Avenue c Cleveland Circle c 1557

Fenway D 3041

Longwood D 2749

Brooldine Village D 3512

Brookline Hills D 1654

Beaconsfield D 896

Reservoir D 3395

Chestnut Hill D 778

Newton Centre D 1487

Newton Highlands D 1052

Eliot D 595

Waban D 427

Woodland D 1044

Riverside D 2158

P1udential E 3732

Symphony E 1993

Northeastern University E 3007

Museum of Fine Arts E 1676

Longwood Medical Area E 3800

Brigham Circle E 2535

Fenwood Road E 343

Mission ParkParker Hill E 462

Riverway E 664

Back of the Hill E 86

Heath StrectV A Medical Center E 622

Mattapan middot HSL 2238

Capen Street HSL 67

Valley Road HSL 42

Central Avenue HSL 765

Milton HSL 305

Butler Street HSL 225

Cedar Grove HSL 133

Ashmont HSL 2909

Total 181406 Source MBTA

01~06~2011 25 -i

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERA TONS

322 Green Line Extension Boarding Projections

Projections for the Green Line Extension are provided by the Central Transportation Planning Staff (CTPS) and are based on modeling techniques of expected ridership generated using the CTPS Multi-Modal Travel Demand Forecasting Model The model uses the traditional fourshystep process generally employed by travel forecasting models throughout the United States The four steps include independent modules that perform trip generation trip distribution mode choice and network assiguruents Each module was calibrated from observed data

Table I presents the projected weekday hoardings at each of the Green Line Extension Stations in Year 2030

Table I- 2030 Average Weekday Boarding Projections- Green Line Extension

Station fotal Stati9n Boardings ~

Lechmere 7100

Brickbottom 2830

Gilman Square 3930

Lowell Street 1140

Ball Square 1850

College Avenue 2140

Union Square 3570

Total 22560 Source Central Transportatton Plannmg Staff

33 Passenger Capacity

The level of service provided by the Green Line is designed to provide sufficient capacity to accommodate anticipated rider loads in the peak-hour and in the peak direction of travel also known as the Maximum Load Point (MLP) For the current Green Line system the MLP is located approaching Copley Station from points west during the AM peak and between Arlington and Copley during the PM Peak The Green Line Extension MLP is expected to be between Science Park and North Station during the AM and PM peak

Anticipated ridership portrayed here is used for initial service planning purposes Service levels will be adjusted upward or downward depending on actual ridership However existing Green Line ridership will be the primary schedule driver for the Green Line until travel patterns are confirmed and evalllated

34 TJain Service Guidelines

The train service guidelines for the MBTA Green Line are listed in the METAs Service Delivery Policy

01-06-2011 26

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

e For peak periods the planned passenger capacity of each light rail vehicle is calculated as 225 percent of the number of seats on the vehicle The actual crush load capacity of the vehicle is a larger number but that larger number is not included in establishing train service guidelines

bull Scheduled time between trains (headway) will not exceed

- 10 minutes during peale periods

- 15 during all other periods of service

These maximum headways will be maintained on the Green Line Extension as well as the existing system

bull If available a run as directed train will replace any revenue trairi that may encounter mechanical problems that require removal from the main line

OCC and field operations supervision must talce particular care in terminal operations planning to allow for varied operations necessary for service continuity effectively managing the following issues with efficient sequencing to the extent possible

bull The design of the Green Line terminal stations did not include a second set of crossovers on the non-revenue side of the station As such proper routing of arriving trains is a key component as it allows to the extent possible simultaneous train operations during peak headway periods In many cases instead of berthing every arriving train on the outbound track at the station as is the normal practice some trains will be berthed on the inbound track while the train on the outbound track is departing

bull Particular attention must be given to train spacing and track utilization and the ability to cross the train that arrived on the inbound track over to the outbound track during its departure without delaying the next inbound train and vice-versa This task is assisted to the extent possible by established schedule headway and designated terminal berthing tracks combined with an understanding of the interlocking time limitations and travel time in the terminal area Due to the variability of street run segments on the line operational adjustments are an on-going task

bull Terminal management also requires that timely and accurate information be made available to passengers waiting to board at these stations so that passengers are in position and ready to board as soon as the arriving train detrains its passengers

35 Train Consist Requirements

MBT A Green Line Extension stations will be designed to accommodate trains consisting of up to four light rail vehicles (cars)

01-06-2011 27

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Typically two-car trains are currently operated on weekday and weekend train schedules although three car trains are operated on select trips during the rush hour on the B and D branches On the lighter passenger branches such as the E branch one car is removed for the beginning and end of service on weekends With the addition of the Green Line Extension current train operations will remain the same Once actual ridership patterns are defined modification to train length at all times of the day will be considered Once a train control system is implemented three or four car trains may be necessary to efficiently manage the ridership demand

36 Travel Times

This section contains information about the running time between stations and the factors that affect these times All times shown in this document are subject to final testing verification and continued revision as experience is gained with the system and as adjustments are made to the physical plant and the systems that affect these travel times

361 Travel Times between Stations

The one-way travel time estimate is based on

bull All trains operating the full length of the line stopping at each station

bull Operating speeds that take into account permanent civil speed restrictions such as grades curvature and track super-elevation operation on aerial structures the design and layout of crossovers and the time it takes to move through them as well as other operational restrictions

bull Speed restrictions imposed by the Maintenance of Way and other departments and Department ofPublic Utilities (DPU) regulations

bull Maximum design speed of 50 miles per hour

bull Station dwell times This is the amount of time that a train is stopped at a station for passengers to alight and board It normally ranges from 20 seconds at most stations to 50 seconds at rail-to-rail transfer stations depending on the travel period and the ridership volume at a particular station

Terminal turn-around times (when train operators change from one end of the train to the other for the return trip) will be no less than 3 minutes allowing recovery capability for only a very minor service delay This limited tum-around time is made possible by the use of fallback operators at either one or both ends of the line The fallback operator is at the terminal station in position to take over for an inbound train operator immediately after a trains arrival The inbound operator then has a prescribed period ofbreak time before heshe takes up service again by relieving the next inbound train operator The relay may continue through most of the service day The turn-around time for various levels of service delivery is also subject to headway cycle and clearance slots at interlockings where trains must use the available opportunities for their movements to keep in the proper cycle

01-06-2011 28

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30 - OPERATIONS

Table J presents the consolidated travel times for the entire Green Line

Table J - Estimated Travel Times Between Stations - Green Line

B Boston COllege- Government ltCUter via Commonwealth Ave ~~ ~

INBOUND

Lake St

Chestnut Hill Ave

Brighton Ave

Blandford St

Kemnore

Hynes

Copley

Arlington

Bo lston

Park St

Government Center

TOTAL

-

_Distance~~ Cumulative

~ Befiveen _ Distance

- Stations

0000

0768

1947

1273

0264

0362

0565

0363

0325

0303

0249

642

000

077

272

399

425

461

518

554

587

617

642

Early

AM

2

9

8 5

2

3

I

2

34

Sam le Weekday Ru~ Times i~Jilinuies AM Midday School PM Evening

Peak Peak Peak

2 2 2 2 2

15 13 15 15 12

10 II 12 12 II 5 5 6 6 5

2 2 2 2 2

5 4 5 5 4

I 2 2 2 2 2

1 1

2 2 2 2 2

45 43 48 48 42

-

Late

2

II

9 6

2

3

1

2

38

-i

OUTBOUND

Government Center

Park St

Bo lston

Arlington

Copley

Hynes

Kenmore

Blandford St

Brighton Ave

Chestnut Hill Ave

Lake St

TOTAL

0000

0570

0315

0318

0365

0560

0368

0267

1286

1940

20749

674

000

057

089

120

157

213

250

276

405

599

674

2

1

2

3

6

6

6

5

33

2 2 3 3

1

2 2 2 2 2

1 1

3 2 2 3 2

6 4 4 5 3

5 5 5 7 7

9 9 9 13 11 8 9 9 12 12

6 6 6 6 6

43 40 41 53 48

2

2

3

6

8

9

6

39

Early AM Midday PM Evening Late AM Peak Peak

Cleveland Circle 0000 000

-i Washington St 0749 075 5 7 7 7 6 6 5 Coolidge Comer 0783 153 5 7 6 6 6 5 5

St Mmys St 0734 227 4 7 6 6 6 6 5 Beacon Junction 0563 283 1 Kenmore 0102 293 2 2 2 2 2 2 2

Copley 0927 386 5 7 6 6 7 6 5 Arlington 0363 422

Boylston 0325 455 2 2 2 2 2

Park St 0303 4X5 1

01-06-2011 29

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Government Center 0249 510 2 2 2 2 2 2 2

Haymarket 0281 538 1 2 2 2 2 2 North Station 0220 560 2 3 2 2 3 2 2

TOTAL 560 30 42 38 38 39 36 31

OUTBOUND North Station 0000 000

Haymarket 0220 022 4 3 4 4 3 Government Center 0281 050 2 2

Park St 0249 075 2 2 2 3 3 2 Boylston 0315 107 1 1 Arlin on 0318 138 2 2 2 2 2

Copley 0365 175 1 1 Kenmore 0928 268 5 9 6 6 8 5 5

Beacon Junction 0498 317 2 4 5 5 5 5 5

St Marys St 0598 377 2 2 4 4 4 4 4

Coolidge Corner 0752 452 3 3 4 4 4 5 4 _Washington St 0781 530 2 2 2 3 3 3 2 Cleveland Circle 0744 604 2 2 3 3 3 4 3

TOTAL 604 23 33 33 36 40 38 30

D Riverside GoVernmefit Gentet via Highland Branch ~ ~_ ~ ~ ~ ~~_ d

Midday School middot PM Evening Late

Riverside 0000 000

Eliot 2225 223 6 7 7 7 7 7 6 Reservoir 4040 627 7 10 9 9 9 8 7

Beaconsfield

Fen way

Beacon Junction

0431

2470

0429

670

917

960

2 4 2

2 9

2

2 5

2

2

5 3

2

5

3

2

5

2

2

5 2

Kenmore 0102 970 3 3 3 3 3 3 3

Copley 0927 1062 5 7 6 6 7 6 5

Arlington 0363 1099 1 1

Boylston 0325 1131 2 2 2 2 2 Park St 0303 1162 1 1

Government Center 0249 1186 2 2 2 2 2 2 2

Haymarket 0281 1214 1 2 2 2 1 North Station 0220 1236 2 2 2 2 2 2 Science Park 0485 1285 2 3 2 3 3 3 2

Lechmerc 0397 1324 3 5 4 5 5 5 4

Washington St 0780 1402 3 3 3 3 3 3 3

Gilman S uare 0710 1473 2 2 2 2 2 2 2

Lowell Street 0700 1543 2 2 2 2 2 2 2 Ball Square 0490 1592 15 15 15 15 15 15 15

Colle eAve 0570 1649

TOTAL 1649 505 665 585 625 635 605 535

OUTBOUND College Ave

I3all Square

Lowell Street

Gilman Square

Washington St

Lechmere

0000

0570

0490

0700

0710

0780

000

057

106

176

247

325

15

2 2 3

15

2 2 3

15

2 2 3

15

2

2 3

15

2

2 3

15

2 2 3

15

2 2 3

01-06-2011 30

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Science Park 0397 376 2 2 2 2 2 2 2 North Station 0485 413 2 2 2 2 2 2 Haymarket 0220 435 3 2 2 3 2 2

Government Center 0281 463 1 2 1 Park St 0570 488 2 2 2 3 3 2

Boylston 0315 519 1 1

Arlington

Copley

Kenmore

0318

0365

0928

551

588

681 5

2 1 9

2

6

2

1

6

2

8

2

5 5 Beacon Junction 0498 730 2 4 5 5 5 5 5 Fenway 0429 773 3 3 2 2 2 2 2 Beaconsfield 2471 1020 5 5 6 6 6 6 5 Reservoir 0431 1063 2 2 2 2 2 2 2 Eliot 4040 1467 5 5 6 6 5 5 5 Riverside 2225 1690 8 9 10 10 10 9 7 TOTAL 1690 495 605 585 595 635 575 525

E Heath Street- Eechmere via Huntin ton ~Avenue - ~~ ~ ~ ~ ~ lt 17

I-IcathSt 0000 000

AM

Peak Midday Evening Late

B1igham Circle 0685 069 4 6 5 5 5 4 4 Northeastern 0908 159 5 6 5 6 6 5 5

Symphony 0284 188 2 2 2 2 2 2 2

Prudential 024 212 2 2 2 2 2 1 Co ley 0371 249 2 2 2 2 2 2 2

Arlington 0363 285 1

Boylston 0325 318 2 2 2 2 2

Park St 0303 348

Government Center 0249 373 2 2 2 2 2 2 2

Haymarket 0281 401 1 2 2 2 1

North Station 0220 423 2 2 2 2 2 2

Science Park 0485 472 2 3 2 3 3 3 2

Lechmere 0397 511 3 5 4 5 5 5 4 UnionS uare 0900 601 45 45 45 45 45 45 45

TOTAL 601 315 395 355 395 395 365 325

0000 000

0900 090 45 45 45 45 45 45 45

Science Park 0397 130 2 2 2 2 2 2 2 North Station 0485 178 2 2 2 2 2 2

Haymarket 0220 200 3 2 2 3 2 2 Govcmmcnt Clnter 0281 228 1 1 2 Park St 0249 253 2 2 2 3 2 2 Boylston 0315 285 1 1

Arlington 0318 316 2 2 2 2 2

Co ley 0365 353 1 1 1

Pmdential 0384 391 2 2 2 2 3 2 2 Symphony 0240 415 2 2 2 2 1

Nmtheastem 0274 443 2 3 2 2 2 2 2

Brigham Circle 0913 534 5 7 5 6 6 5 5 Heath St 0668 601 4 5 4 5 5 4 4

TOTAL 601 295 375 315 345 375 315 305 Source META

01-06-2011 31

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERA TONS

Mattapan High Speed Line _ - _ ~- ~-

Distance Distance -shy -Befivcen Cumulative Beh cen shy Qumulathe -

Stations Distance Stations _ Distance INBOUND INBOUND OUTBOUND OUTBOUND

Mattapan 0000 000 026 zmiddotss Capen Street 025 025 030 229

Valley Road 031 056 044 199

Central Avenue 043 099 031 155

Milton 032 131 029 124

Butler 029 160 057 095

Cedar Grove 057 217 038 038

Ashmont 038 255 000 000

For the Mattapan High Speed Line scheduled run times are 11 minutes from 630 am to 600 pm otherwise run times are nine minutes

362 Accommodating Persons With Mobility Needs

Operations personnel must be aware of the particular needs of elderly passengers and those with disabilities during both irregular and single-track operations Circumstances may well require supervisory personnel security personnel andor others at side-platform stations to assist passengers and expedite train operations where possible

Special signage andor operating or other personnel positioned at the sidewallc entrance to those side-platform stations is required to properly direct passengers to the proper platform during single-track operations Assistance in the proper time and location effectively mitigates train delay issues encountered from having to wait for passengers moving from one platform to the other

Delays that occur at stations to accommodate the elderly and those with disabilities increase station dwell times and further increase the running times between interlockings described in the paragraphs above For these reasons operating personnel arc required to be especially attentive to the special needs that will occur at side-platform stations during single-track operations deploying additional resources as necessary

37 Train Operations

This section describes the train service levels currently being operated on the MBTA Green Lines four branches and the central subway system

371 Green Line Branches and Central Subway

Revenue service begins at approximately 500AM weekdays and on Saturday and 600AM on Sunday ending at 130 AM seven days a week Trains service all branch stops and stations in the Central Subway system Each of the lines end at various points in the Central Subway System - the B and D branch trains turn at Government Center Station C branch

01-06-2011 32

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

trains turn at North Station and the E branch ends at Lechmere Station See Table B m section 21 of this document for detailed information about service frequency

As necessary weekend diversions are operated on portions of the Green Line in order to provide a large work window for capital projects such as bridge rehabilitations In addition the MBTA will shutdown lines for an extended time to conduct large scale capital projects such as the Riverside Line Track Replacement project

372 Green Line Extension

The Green Line Extension will be fully integrated into current Green Line Operations All operations for the Medford and Union Square aligrunent will be based at the new maintenance facility in Somerville next to the Boston Engine Terminal Mainline operations will be controlled from the ace

373 Start-up Operations- Green Line Extension

Startup Operations (SUO) takes place as the last rail activation clement of the project after substantial completion of the project and System Integration Testing has been completed The start-up date of revenue train operations for the public will immediately follow completion of SUO During SUO which is scheduled for approximately six months wayside systems vehicles communications and schedules are tested and evaluated under simulated operating conditions Service interruption scenarios and emergency response activities are practiced Intra- and inter-agency familiarization takes place The experience gained in this period will be used to refine earlier planning data and possibly develop more accurate rurming times to those shown in Table J

Pre-revenue service testing will be somewhat more complicated due to the direct interface between the existing Green Line operations and the Green Line Extension at the Lechmere Viaduct When necessary revenue service schedules for the existing Green Line will be merged with the pre-revenue testing schedules necessary for the Green Line Extension During this pre-revenue testing trains will run empty as operators will need to familiarize themselves with train operations on the Green Line Extension MBTA has previous experience combining testing with regular service delivery Special provisions to assure the safety and efficiency of the system interface on the Lechmere Viaduct will be required similar to those used in earlier start-ups

374 Revenue Service Initiation -Green Line Extension

As with previous new rail and bus rapid transit start-ups the MBTA Operations Department will work with other Departments to develop an Operational Plan An approach similar to the Silver Line may be used for the grand opening of the Green Line Extension The Opening Operational Plan covering the appropriate period will be developed to ensure proper preparation for heavy volumes of passengers Inaugural events will be held shortly after a soft opening of the system MBTA staff fi-om the various disciplines of the Authority

01-06-2011 33

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

will be used to provide safety crowd control and assistance to passengers and visitors at all new Green Line Extension stations

3741 Hours of Operation

An initial service day of approximately 20 hours will be scheduled for revenue operations The focus on the early morning and late evening service will he to provide minimum connecting times between the MBTA Green Line and other MBTA services such as commuter rail operations and the Orange Line at North Station the Blue Line at Government Center and the Red Line at Park Street Station

The following train service parameters have been established for Green Line Extension operations

bull The span of service is approximately the same on each day of the week with a slightly shorter span on Sundays

bull Early Morning Service o Trains beginning revenue service at either Union Square Station or College

Avenue Station leave from Somerville Maintenance Yard o The first westbound revenue train from Union Square Station toward

Lcchmere will leave at approximately 455-515 AM o The first westbound train from College Ave Station toward Lechmere will

also leave at approximately 455-515 AM o The first eastbound revenue trains will leave Riverside and Heath Street at

approximately 455 and 530AM respectively bull Late Night Service

o The last eastbound trains will leave Heath Street and Riverside at approximately 1205-1245 AM

o The last westbound trains toward Lechmere Station will also leave Union Square Station and College Ave Station at approximately 1205-1245AM

o All trains will leave the mainline hy 130 am

3742 Weekday Peak Period Service

For existing service the peak direction of travel is east from Boston College (B branch) Cleveland Circle (C branch) and Riverside (D branch) to Downtown Boston in the morning and the reverse direction during the evening commute The Heath street (E branch) peaks in the opposite direction due to commuters from Lechmere traveling to Downtown Boston in the morning and due to commuters transferring from other subway or commuter rail lines and traveling in the reverse-commute direction out to the Longwood Medical Area in the evening

For the Green Line Extension the peak direction of travel is west from Union Square and College Avenue in Medford in the morning with the reverse direction for the evening commute The combined segments will realize peak demand that will travel in two opposite directions both to and from Park Street Station

01-06-2011 34

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Scheduled service for the Union Square and Medford Branches is a direct extension of services already provided on the Green Line for the Heath Street (E branch) and Riverside (D branch) branches As such the scheduled headway for both the morning and evening peak period will be one train every 5-6 minutes All weekday trains will operate with at least two (2) cars

The general parameters for peak time periods are

bull The AM peak period begins at 630am and ends at 900am The peak of the peak period into Park Street Station is anticipated to occur between 730am and 830am

bull The PM peak period begins at 330 pm and ends at 630 pm The peale of the peak period away from Park Street Station is anticipated to occur between 500 pm and 600pm

It is expected that some schedule adjustment will occur after the beginning of revenue service as customer travel patterns become established

3743 Weekday Mid-Day Service

During the off-peale mid-day periods 900 am to 330 pm train service frequencies are reduced Service will operate every 8 to 10 minutes

3744 Weekday Evening-Night Service

Evening service between 630pm and 830pm will operate at 10 minute headways on the Green Line Extension consistent with the existing Green Line

Night Service from 830pm until 130 am will have 11 to 14 minute headways Trains will have two-car consists

3745 WeekendHoliday Service

Extension service is expected to operate every 10 minutes on weekends and holidays similar to existing Green Line Service For some periods of higher ridership service every seven to eight minutes will be offered

3746 Special Event Service

Additional service is provided as necessary for various special events The largest special events of the year include First Night Boston (New Years Eve Celebration) on December 31 and the July Fourth fireworks These events will require additional vehicles to be deployed to provide service

01-06-2011 35

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

The MBTA also provides additional Green Line service in order to meet demand for professional sports events in Boston In addition extra train service will be provided along existing routes as required by customer demand for other special events

3747 Train Operating Patterns

For normal train operations on the Green Line trains will depart from one of the yards generally determined and scheduled by train location as it relates to the individual branches It should be noted that this represents a significant challenge at the yards The Heath Street Branch (E branch) is problematic due to the distance between the carhouse and the location where trains can enter the E branch V chicles leaving the current yards (Riverside Reservoir and Lake Street) need to run cast into the Central Subway system before heading west on the E branch Upon completion of the Green Line Extension it is expected all E branch cars will operate from the Somerville Yard

Normal operations will have all eastbound trains (Riverside to College Avenue and Heath Street to Union Square) operating on Track 1 while all westbound trains (College Avenue to Riverside and Union Square to Heath Street) operating on Track 2

During periods of irregular operations service interruptions or emergencies OCC dispatchers will use their best judgment to assign trains to specific branches considering the following criteria

bull Station track availability and train movement

bull Occupancy of the tail track(s) if applicable

bull The total time required to traverse the interlocking (depending on the route selected) and berth on the designated arrival track and

bull The proximity of the following inbound train on the same track

For discussion of single-track operations refer to Section 721 below

38 Total Revenue Fleet Requirements FY 2011-2015

Total fleet requirements include the number of vehicles required for scheduled peak period revenue operations including those needed for run as directed Trains and those needed for maintenance Maintenance needs include vehicles for scheduled maintenance and an allowance for unscheduled maintenance or repair (See the Light Rail Fleet Management Plan for details on calculating fleet needs)

Based on the hoardings projections shown in Section 32 above the total fleet requirements are presented by Fiscal Year in Table K

01-06-2011 36

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30 - OPERATIONS

Table K- Total Fleet Requirements FY 2011-2015 ~

~ - ~ y ~ 1-_~ --shy Eiscal yenear ~ -v ~

- ~ ~ ~

- -shy -

- shy ~ ~ -

- --shy -- - - 20l2 -2o1r 2014 - 20l5 - 2016- - -Ridership 201947 203764 205598 207449 209315

Peak Headways (min) 5-7 5-7 5-7 5-7 5-7 middotmiddot middotmiddot middot middot Vehicles middot middot

Scheduled Service 52 52 52 52 172

Run as Directed 6 6 6 6 6

Corrective Maintenance Hold 41 41 41 41 41

Preventive Maintenance 10 10 10 10 10

Heavy Damage 10 10 10 10 10

Total Required 158 158 158 158 178

Total Available 219 219 219 219 243 Notes Vclncle numbers rue from the Subway Fleet Management Plan

39 Operations Control Center

The OCC is located at the MBTA Operations Building at 45 High Street in Boston

For additional information about the OCC please refer to Section 238 above and Section 70 Service Interruptioru and Emergencies

310 Train Operators

Each MBTA Green Line car is operated by a single train operator There are no other crew members

3101 Reporting Station

All train operators report on and off duty at each yards facility

3102 Relief Points and Fallback Operators

Some in-service train operators swing off at the terminal stations or the Reservoir Upper Yard This arrangement avoids the time and expense required to deadhead train operators to and from the end points on the line It substantially improves the productivity of train operators and reduces operating cost

3103 Duty Assignments

All train operator revenue assigrunents arc developed by the MBT A Plans and Schedules Department When completed they arc transmitted to the Green Line Superintendent for

01-06-2011 37

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

implementation at specified dates Train operators nortnally pick their duty assignments in accordance with the terms of collective bargaining agreements that are in effect Some operators are assigned to take custody of trains and place them into service or bring them back from service from the various carhouses Some train operators relieve others already in service and may or may not handle trains to and from the yard Other train operators are assigned to work as directed providing staffing for logistical train movement within the yard limits mainline replacement test or extra trains and emergency operator replacement Besides the number of train operator assignments needed to provide scheduled and logistical service an additional number of extra or relief operators arc required to cover train operator vacations and sick days and to provide coverage for other vacancies that may occur

Preliminary estimates show that operation of service along the Green Line Extension will require an additional 31 full-time (FT) streetcar motorpersons and 12 part-time (PT) streetcar motorpersons An additional five FT and PT streetcar motorpersons would be required for cover list (relief drivers used to fill in for absent ones) resulting in a total of 36FT and 15 PT streetcar motorpersons

01-06-2011 38

MBTA Light Rail Transit System Operations and Maintenance Plan S~CTON 40- ENGINEERING AND MAINTENANCE

40 ENGINEERING AND MAINTENANCE

41 Management and Supervision

The Engineering and Maintenance departments are responsible for Track Communications Signals Traction Power Building and Structures Responsibilities encompass all required inspections preventive maintenance corrective maintenance emergency response and system design and improvements These departments are also responsible for rail system infrastructure preservation (Note This section does not apply to MBTA Commuter Rail which is operated and maintained by the Massachusetts Bay Commuter Rail Inc)

As portions of the systems start to age every effort is made to protect the infrastructure investment Examples of this work include track maintenance and repair rail profile grinding signal repair and replacement grade crossing rehabilitation traction power system renewal and upgrades These programs are necessary to support the Light Rail Operations overall goal of operating and maintaining a safe clean and efficient transit system with professionalism courtesy and integrity throughout the Metropolitan Boston region

The Engineering and Maintenance Department is currently divided into six units that directly support the MBTA Operating System

bull Ttack bull Signals bull Traction Power bull Communications bull Building amp Structures bull Projects

The Track Signals and Communications Departments report to the Director of Systemwide Maintenance amp Improvements Traction Power and Building amp Structures report to the Director of Facility Infrastructure amp Engineering Both directors report directly to the Assistant General Manager for Engineering and Maintenance along with the Deputy Director of Projects The Fiscal Year 2011 Organization Chart for the Engineering and Maintenance Department is presented on the next page

The Engineering and Maintenance Department personnel are currently stationed at three base locations dispersed throughout the rail system network as follows

bull 45 High Street Boston bull 500 Arborway Jamaica Plain bull Arlington Ave Charlestown

39 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEfRING AND MAINTENANCE

Director of Fin a noel ampAdmintstration I

Managarof Marngerof TbullJlanagerof

(ontrjCtl Ad min5tration Mltrtertlls

Director- Faoilility Infrastructure amp

Engineering

DeputyDireotor of Dsplltl Dinctor of Deputy Director of

PDwer S~Jill fieuroS amp

ProjectsStnxtures

I

Suporlntotxlant of F)rojct rlcnager (6)

SU[)rinterdarrt of Builling

Fllmiddotmiddotltersvstem amp Maintenane

Equipment

Superi11Wrdant of Electrial 8lt

SLipFillt100ant of Meclltjn)al Tranzmizsb11 St Mairrterane

Dttributbn

Manaeerofstotbn support se rbullies

r1 lamge rof Pobulliler Engireering

rv1analiler ot Facmtmiddot lnfrastruture EfeuroitEerfrg

A~M

Engineoringamp Maintenance

Maintenaroe COntrol t sset

ffllt~nagemrn

obull

romiddot ornnrrmiddotusurme

Engi-==ering amp

bull u

smiddot)middotstemmiddotwkle rmiddotbulllainternrce Si

Doaputshy Df~ctor of Deputbull Director of De putgt cltire(tor of

S~mls rmiddotmiddotlogti~ Ocommunications Slt

SeUfll

Stipo=rmiddotigtor superimerdant Light s upe rirrte rda m or Green Lfoo Pail 111aintenane communiatblgt

supe 1 tor orang Suporinterlant supertgtorof

Lire liea-~ Rail communiatbn amp

Maintenare ecudtbull Englraering

Supertgtoror

superSCJrBJL~ Llra ManaJerlmiddotlComiddot ltommuniatbns amp Engineering securitmiddot

fllairrteljiJe

rmiddotbullla rarge rsgna 1 Engireering

s uperior s fe nal bullJlalhtenaiJe Shop amp

relay reqair

~occd Lh

40 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

Included in the preventive maintenance program are periodic inspection and maintenance tasks which have been established to meet the METAs needs The scope and frequency of these tasks are based on the following criteria

bull System safety bull Regulatory requirements bull Manufacturers recommendations bull Agency experience bull Budget constraints

A brief summary of each of the maintenance areas with department-specific Maintenance Plans noted as applicable is contained in the following sub-sections

42 Track

The track of the MBTA Subway System is maintained hy the Track Department in accordance with the programs defined in the Departments Track Maintenance Program Jnly 2008 The plan complies with established industry guidelines as well as Federal and State regulations Inspection and maintenance is performed using tested and reliable methods DPU regulates track inspection at the MBTA which requires formal inspection and maintenance programs A systematic inspection and maintenance program has been established to ensure the safety of the riding public and MBTA employees

All MBTA Subway track is inspected and maintained in accordance with the Federal Railroad Administration Track Safety Standards as contained in Title 49 CFR Part 213 It is MBTA Subways policy to maintain its track to a standard that is one Federal Railroad Administration (FRA) track class higher than is required by the maximum operating speed for any given segment of track

Track inspection is performed by trained and certified track inspectors to identify potential safety hazards and to report on the changing condition of the track geometry Main and yard tracks arc required to be inspected three times weekly with at least a one-day interval between the inspections In addition each switch tumout and track crossing must be inspected weekly Written track inspection reports are completed by the track inspectors documenting the location track nature and extent of the defects and conditions observed Reports also contain repair date action taken and the name of the person making the repairs to minor defects at the time of the inspection Defects that cannot be repaired by the inspectors at the time of inspection are considered major defects requiring additional resources andor a longshyterm maintenance program and plan to remedy the issue

The following are examples of the items that are included in an inspection

bull Track Stmcture All ballasted track direct fixation track embedded track grade crossings and special track work sections arc inspected for appropriate fit of all components including track switch points and moving parts

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bull Fastening Systems Direct fixation bolts and rail clips spikes joint bars and rail anchors are inspected for tightness

bull Track Geometry Track gauge alignment cross-level super-elevation as well as ballast and sub-grade conditions are inspected to determine that they are within in acceptable tolerances

bull Deterioration Excessive or unusual wear of rail ties bolts joint bars frog inserts switch points rail welds and other appurtenances is identified by measuring and evaluating in accordance with the requirements and tolerances or each component Such inspections also include identifying vegetation growth and right-of-way encroachments or infringements

bull Undergoing or awaiting repair Any track undergoing or awaiting repair upon which a speed restriction is assigned shall be inspected at a frequency which will ensure safe operation at all times

bull DPU may require inspections at more frequent intervals in areas of dense traffic high operating speeds or questionable physical conditions

The Track Maintenance Program provides detailed instructions for each type of inspection including the standards and tolerances to be met the forms to be used the type of repair andor corrective actions required for each situation the materials and procedures to be used and the record-keeping requirements

As with other maintenance tasks that involve the active railroad the Track Department must perform a significant amount of its work during the limited non-revenue service hours This requires special coordination and flexible work schedules with personnel and equipment availability sufficient to accomplish the required work in the time period available In many cases the work can be accomplished without adversely affecting scheduled train service

Other work of longer duration or involving interlockings for example can involve taking sections of track or interlockings out of service while repair andor reconstruction work is done The Track Department coordinates its plans and activities closely with various Subway Operations Departments including Transportation OCC and Plans and Schedules In some circumstances single-track train operations are required to provide sufficient time for the necessary work to be performed

The Track Department maintains the required records of inspection and maintenance and makes them available to the DPU for review and audit

43 Communications

The Communications Department installs and maintains the rail system telephone and radio communications systems on the MBTA system The following communications systems are

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in place on the MBTA Green Line Central Subway System and will be installed on the Green Line Extension

bull Maintenance Telephones (at interlockings and signal installations)

bull Emergency Telephones at Traction Power Substations (TPSSs)

bull Emergency Telephones at Blue Light Stations (BLS)

bull Fire Alarm Systems (All Stations)

bull Passenger Assistance Intercom Systems at stations

bull Public Address (P A) Systems at passenger stations

bull Variable Message Sign (VMS) Systems at passenger stations

bull VSS at passenger stations

bull VSS monitor equipment at the OCC

bull Audio and Video recording equipment at the OCC

bull OCC Uninterruptable Power Supply (UPS)

bull Wide Area Network (WAN)

bull Radio channel for train operations

bull Radio channel for yard operations

bull Multi-transmitter system radio channel for Right-of-Way Maintenance

bull Tunnel radio system including firepolice channel connections

There are other commnnications systems at MBTA to serve the agencys administrative functions which are also installed and maintained by the Communications Department within MBTA Engineering and Maintenance

Inspection and maintenance of the radio and telephone systems listed above and the devices connected to them are carried out at specific intervals in accordance with manufacturers recommendations and where applicable in accordance with the requirements of the Federal Communications Commission (FCC) and the DPU The Commnnications Department maintains records of the required inspections and maintenance and makes them available to the FCC and the DPU for review and audit

Most of the radio antenna locations that serve the MBT A System are located within the Boston Metropolitan area and arc located on MBTA owned properly

The Commtmications Department works closely with the Facility Infrastrnctnre and Engineering Department that manages the SCAD A system to manage the interfaces between the two systems

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44 Signals

The Signals Department installs and maintains the wayside signal and train control systems on the MBTA Subway System It does not install or maintain the signal equipment mounted on the light rail vehicles

The following signal systems are m place on the MBTA Green Line and Green Line Extension

bull Automatic Vehicle Identification (A VI) System

bull Wayside Signal System

bull Signal track circuitry and associated equipment

Signal maintenance includes the periodic inspection testing and performance of both scheduled and coucctivc maintenance to insure the proper and safe operation of the signal system The scope of signal maintenance includes interlockings and yard signal systems The core of this system includes the testing adjustment and repair of vital relay circuitry logic networks relay logic control limit circuits for protection against following trains power supply and transfer networks and all the relevant and peripheral appurtenances and signal appliances

Signal supervisors oversee the work of signal maintainers and other signal department personnel to achieve the required levels of safety and operational performance reqnired by the MBTA Subway system

A feasibility study is cuuently underway for a train control system for the Green Line Once a teclmology is chosen for train control the MBTA expects to pilot the teclmology on one of the Green Line branches The Green Line Extension will be designed in such a way not to preclude the implementation of train control on the Medford and Union Square Branches

45 Traction Power

The traction power distribution system consists of three components substations auxiliary distribution and the DC distribution systems The basic preventive maintenance program is divided into two parts the first part is the required or safety related maintenance which is performed on a schedule the second part consists of those inspections and procedures that when completed within a prescribed time frame act to ensure a safe economical and reliable operation

To achieve the operational support and maintenance goals the personnel of the traction power department maintain a flexible operating schedule This schedule provides response coverage during the hours of revenue operations while maximizing the efficiency of scheduled maintenance activities during the non-revenue hours This is particularly critical due to the small non-revenue window available for traction power maintenance The plan is

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middot implemented by scheduling the maintenance force in the most effective manner This is done with overlapping shifts of maintainers that can concentrate their efforts as required by maintenance schedules The Traction Power Department participates in extensive in-house training and in the safety drills that are implemented by the Chief Safety Officer and the MBTA Transit Police Department

451 Traction Power Substations

The existing Green Line is fed by the Traction Power Substations presented in Table L

Table L - Traction Power Substations

bullSubstation ~ gt f ~ i

bull Location i ~ ~ tf

bull

c ~

bull Supplier

Coolidge 19 Webster Street Brookline MBTA

North Station 80 Haverhill Street Boston MBTA

Shawmut 1091 Washington Street Boston MBTA

Newbury 354 Newbury Street Boston MBTA

Cooks Jnnction SIR Winchester Street Newton Highlands N-Star

South Station 45 High Street Boston N-StarMBTA

Reservoir Strathmore Road Brooldinc N-Star

Riverside Grove Street Newton N-Star

Berkeley 90-92 Berkeley Street Boston MBTA

Kenmore Loop at Kenmore Passenger Station MBTA

Commonwealth Ave Public Alley ofHarvard Street Brookline MBTA

Aspinwall Off Longwood Avenue Brookline MBTA

Hanunond Pond Off Hammond Pond Parkway Brookline N-Star

Mattapan River Street Boston MBTA

Ashmont Dorchester Avenue Boston MBTA

452 Overhead Catenary System (OCS)

The OCS for the MBTA Green Line is a simple catenary equipped with an auto-tensioning system to maintain the proper level of tension in the OCS contact wire A system of counterweights automatically and continuously maintains the proper degree of tension in the system For yard tracks and some sections of embedded track single fixed trolley wire is used instead The trolley wire requires that tension be manually adjusted by traction power personnel to accommodate changes in the ambient temperature and other conditions The manual method is less expensive to build but labor intensive and more expensive to maintain

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It also can increase the risk of entanglement of a pantograph in the catenary under certain conditions

The following list of major components 1s included in the detailed traction power and overhead catenary maintenance plan

bull A C Vacuum Breakers bull AC Load Break Switches bull Rectifier Transformers bull Rectifiers bull DC Breakers and Contra Is bull Auxiliary Transformer bull Potential Transformers bull Batteries bull TPSS Air Conditioning bull Fire Alarm TestRepair bull Emergency Operation Switches bull Manual Operation Switches bull OCS Tension and Height bull Manholes bull Safety Equipment bull Emergency Trip Switch System bull Station Lighting bull Emergency Ventilation Systems bull Station Power bull Documentation of all inspectionswork

In addition to the maintenance of the traction power substations and the OCS for the Light Rail Division the Traction Power Department is responsible for the maintenance of the Heavy Rail Divisions third rail system and its traction power substations the ventilation and lighting systems for all tunnels I underground segments auxiliary power equipment the UPS systems and other associated equipment

The Traction Power Department is equipped with the specialized vehicles and other gear that arc required to maintain the system

46 Building and Structures

The Deputy Director of Building and Structures has the responsibility for the maintenance of the right-of-way stations bridges and other structures revenue vehicle maintenance facilities passenger stations and wayside system facilities for the MBTA Subway System

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The Building and Structures Department performs the periodic maintenance and repairs needed to maintain the right-of-way stations buildings and shop facilities of the MBTA Subway System

47 Engineering and Maintenance Projects Systems Engineering

The Maintenance of Way Engineering Department supports the Communications Traction Power and Signals Departments with systems design evaluation and testing oversight for both in-service and proposed rail projects

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50 SUBWAY FLEET AND SUBWAY FLEET SERVICES

51 Management and Supervision

The Division Chief of Light Rail Maintenance monitors all rail fleet activities on the Green Line Themiddot Green Line Maintenance Superintendent is responsible for managing the day-toshyday operations at each of the carhouses The Senior Director of V chicle Procurement and Quality Assurance oversees all of the Everett Shops operations including the main repair facility The Section Chief for the Everett Main Repair Facility manages the operation on a daily basis

Shift operations include a number of forepersons managing the work of tradespeople rail repairers and other support staff for fleet maintenance

52 Description of MBTA Green Line Light Rail Fleet

The MBTA Green Line fleet of Light Rail V chicles (LRV s) presently consists of 114 Type 7 Kinki- Sharyo Cars and 95 Type 8 AnsaldoBreda Cars which are articulated with an A and B section The Kinki-Sharyo car seats 46 with a typical capacity of 101 The AnsaldoBreda Cars are a 70 percent low floor vehicle with a deployable bridgeplate located at each of the low floor doorways to provide access for disabled customers they seat 44 and accommodate up to 2 wheelchairs with a typical capacity of 101 Both types of cars can hold additional standees under crush load conditions

The cars are designed to operate on a nominal 620 volt DC supplied by an OCS Each car has a single pantograph on the A end of each car that is extended vertically to contact the OCS to collect electrical energy for traction power and the vehicles auxiliary systems Each car is equipped with a radio climate control system and has a train operator cab on each end of the vehicle so that a single vehicle can be operated in either direction in customer service The cars may operate singly or in trains of two or three cars with a train operator for each car as defined by MBTA work agreements As one of their duties chief inspectors and inspectors assist train operators when needed

MBTA is in process of procuring an additional 24 cars for use on the entire Green Line system including the anticipated Green Line Extension The LRVs in this order will be designated as Type 9 cars

The Type 9 cars will differ in the following ways from the AnsaldoBreda Type 8 car

bull For the Type 9 car ASME RT-1 crashworthiness requirements will be specified providing improvements in crashworthiness performance through incorporation of crash energy management (CEM) features in the structure The CEM design will increase the amount of collision energy that can be safely absorbed by the Type 8 vehicle

bull 4 wheelchair locations will be required in the low-floor area of the Type 9 as opposed to 2 in the Type 8

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bull Sliding plug doors will be required on the Type 9 car in place of the hi-fold doors used on the Type 7 and Type 8 cars

bull The HV AC system is required to utilize hermetically sealed scroll type compressors units with variable capacity control rather than the traditional piston-type compressors

bull The cars are required to utilize energy and life-cycle cost saving LED interior lighting bull The cars will be equipped with an internal and external video recording system

covering the passenger compartment doorways and the right-of-way from the operating end point of the view

bull The Type 9 car will be required to include additional passenger information signs and internal video information displays

521 Fleet Interchangeability

The Type 9 cars are specified to operate independently of the Type 7 and Type 8 cars The MBTA anticipated significant impacts to both cost and schedule should the Type 9s be required to be fully operationally compatible with the existing fleets Type 9 cars will be required to be mechanically compatible with the existing fleets to ensure collision compatibility and allow for recovery of disabled trains

522 Heavy Rail and Light Rail Operations Fleet Management Plan

The Heavy Rail and Light Rail Operations Fleet Management Plan is currently being updated to provide more detailed fleet operating and maintenance infonnation for tl1e Green Line as well as all other MBT A Subway lines

523 Train Control

The Type 9 cars will he manufactured with sufficient space under the vehicle to install electronic equipment for train control The remaining cars in the MBTA Fleet will need to be retrofitted to operate on lines equipped with train control

53 Description of Light Rail Fleet Services Facilities

531 Everett Subway Repair Facility

The Everett Subway Repair Facility located inEverett MA performs heavy repairs for which carhouscs do not have the appropriate tools and equipment to perform The Everett Subway Repair Facility typically perfonns on heavy equipment such as trucks HVAC units etc which are transported hctweeri the carhouses and Everett by MBTA employees In addition the Everett Main Repair Facility has the equipment to remanufacture critical components which are then returned to inventory

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532 Riverside Carhouse

The Riverside Carhouse located in Newton MA near the junction of Route 128 and the Massachusetts Turnpike is a large maintenance facility that is typically used for the Green Lines heavy repair operations Heavy repairs are considered repairs that require more than 24 hours to complete from the time the vehicle arrives at the shop The facility contains a car wash inspection repair areas blowing pit wheel truing pit resistor and pantograph repair area equipment and truck removal areas paint booth parts storage lube room battery room and welfare facilities The Riverside Carhouse which can store 90 vehicles in the yard has the capability to repair trucks true wheels change out HVAC units sandblast and paint vehicles replace windows and perform body repairs

533 Reservoir Carhouse

The Reservoir Carhouse located in Brookline MA ncar Cleveland Circle is a maintenance facility that primarily performs running repairs Running repairs are repairs that can be completed within 24 hours after the vehicle has arrived at the shop The facility which can store 51 vehicles in the yard contains a car wash car storage and three track inspection areas track and truck repair areas and a parts storage facility The carhouse also has the ability to remove trucks from the vehicles in the truck repair area and repair the electronic assemblies

534 Lake Street Carhouse

Lake Street Carhouse which can store 22 cars in the yard is located on the BostonNewton line at the terminus of the Boston College Line As the smallest carhouse employees perform daily inspections on a portion of the fleet and repair of minor defects if found Otherwise the repair work is referred to Reservoir or Riverside Carhouses

535 Green Line Extension (GLX) Carhonse

The GLX Carhouse which will be located in Somerville MA will provide washing cleaning inspection and maintenance and will have the capability to perform most vehicle repairs for the MBTA Green Line fleet

The main shop building at the Yard will contain tWo tracks with service and inspection pits and a third repair track with a hoist for heavier repairs as well as a wheel truing machine A second building will house a train washer facility

The GLX Carhouse must also depend on the Everett Subway Repair Facility for certain types of heavy repairs

The GLX Carhouse and Yard will have its own traction power substation to provide energy to the OCS for the facility LRV movements within the yard are made under the supervision of a yardmaster located at the carhouse

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The GLX Yard will provide the yard track storage for Green Line LRV s that have been inspected serviced repaired washed cleaned and prepared for revenue service There will be several dedicated storage tracks Upon commencing revenue operations for the Green Line Extension a total of 80 LRVs will be supported by the GLX Carhousc The overall storage capacity for GLX Yard is 80 cars

The overall size and configuration of the property parcel on which the GLX Carhouse and Yard is located provides significant limitations to the layout of the facilities and to the efficiency of LRV and train movements within the yard areas The site is constrained geographically by terrain features including a street on the northwest side the MBTA commuter rail system mainline right-of-way on the east side the MBTA Green Line right-ofshywayoverhead bridge on the south side and the Broadway Street overhead bridge

These space limitations place a greater emphasis on the careful coordination of train and LRV movements and the development of an efficient yard operating routine

536 Mattapan Repair Shop

The Mattapan Repair Shop which is located in Boston MA is a maintenance shop that performs running repairs and vehicle inspections The facility which can store 10 vehicles in the yard contains a car storage area and two track inspection areas track and truck repair areas and a parts storage facility The Mattapan Repair Shop must also depend on the Everett Subway Repair facility for certain types of heavy repairs

54 Subway F1eet Inspection and Maintenance

The Preventive Maintenance Program consists of regularly scheduled actlvilics that arc necessary to maintain the performance level of the vehicles and their components Examples of typical activities include complete lubrication calibration adjustments and replacement of consumablcs such as air filters brake padsshoes and pantograph carbon strips Additionally many items arc visually inspected and repaired or replaced as needed

Preventive maintenance inspections are mileage-based for the Type 7 Cars - they are inspected at 6500 mile intervals or at 90 days if they havent accumulated 6500 miles Type 8 vehicles are inspected on a 90-day interval The PCC Cars are inspected at 30-day intervals

The HVAC system is inspected ammally Air compressor inspections are also performed on an annual basis There is an on-going coupler modification program in place Other campaigns and modifications are initiated on an as-needed basis

541 Cleaning and Servicing

The car interior is swept every night while more intensive cleaning such as washing the floors or window cleaning is done in accordance with a cleaning contract that MBTA has with an outside vendor When the car arrives at the carhouse yard after revenue service the

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car is sent through the train washer depending on the time of year for its external washing Following the washing and cleaning the train is moved to the yard

Most minor repairs can be made while the train is in the yard If necessary the train can be moved to the shop and spotted for repairs that cannot be done in the yard Once all needed repairs and cleaning is done it is moved to the designated storage track and positioned for its next assignment

542 Unscheduled Maintenance and Repair

In each of the individual carhouses reports of needed maintenance or repair may come from the operators or from the rail repairers during their daily inspections while preparing the fleet for service The need for repairs may be communicated verbally via hand-held radios or by generating a work order For LRVs in revenue service the train operator reports the fault or needed repair via portable or car-borne radio to the OCC The OCC then initiates a response to the train and also sends a work order to the maintenance department for repairs that may be needed

For maintenance or repair needs discovered in the yard depending upon the type of repair needed the vehicle may be repaired in the yard or moved into the shop and onto a service and inspection (SampI) pit or onto the heavy repair track and placed on the hoist Normally one of the two SampI pits will be utilized for unscheduled maintenance while the other is reserved for scheduled maintenance activities

For maintenance or repair needs that occur during revenue service the response is normally addressed in one of two ways The problem may be able to be handled in revenue service by the actions of the train operator who can respond to the problem while at the same time communicating with the OCC to notify them of the problem or by a transportation official Ifmiddot a long delay is expected then a repairer from Green Line Maintenance will be dispatched Otherwise the train will be pushed or pulled from service from the next train on the line

Reports of a vehicle incident problem are normally made via radio by the train operator In turn all response personnel become aware of the situation at the same time and can start formulating a repair or replace strategy MBTA personnel arc trained to follow specific procedures to safely address maintenance issues that occur on in-service trains

Line supervisors and some inspectors have a well-equipped sport utility vehicle (SUV) and move from place to place along the line as their duties require There are 25 inspectors and transportation supervisors on the line at any given time With the extension of the Union Square and Medford Branches three additional inspectors and one supervisor will be assigned to the cast end of the mainline and will be available to assist with incidents

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543 Critical Systems Replacement or OverhaulRebuild Program

In addition to the regular maintenance needs of the fleet the META will complete programmatic replacement of critical systems or mid-life overhauls of all vehicles as necessary Transit industry standards typically call for the evaluation of rail vehicles after they have been in service 10-12 years If the results of the evaluation indicate that beneficial results would be obtained by replacement of critical systems from rehabilitation (overhaul) then such work would need to be initiated as soon as possible Vehicles requiring an overhaul would be out of service for up to 60 days

Other major repairs to vehicles may occur as a result of warranty programs or be necessary as a result of accident damage

544 Emergency Response Capabilities

When an emergency occurs on the mainline the level of response depends on the severity of the incident Emergency response is utilized for accidents or derailments Accidents include collisions with automobiles persons or objects on the track The Green Line Supervisor Inspector and Rail Repairer Team respond to any accident that occurs on the mainline

At the incident the Incident Commander directs the efforts of emergency responders and reports to the OCC Rail repairer and track maintenance personnel are dispatched from their respective areas in all accident and derailment situations The Supervisor also coordinates with META and other agency emergency response personnel for the safe evacuation of the train ifnecessary

The rail repairers job is to evaluate the damage to the train and to coordinate with the Supervisor to get the train moving again once it has been released to move by the Incident Commander If further support is needed additional personnel are dispatched from the yard as necessary to assist in getting the train off the mainline so that service can continue

If the train cannot be moved under its own power another train may be sent to couple up to it and tow it to the yard Should that not be possible a heavy duty hi-rail Brandt truck designed to tow trains may also be utilized If the Brandt truck is utilized designated personnel at the yard load the portable re-railing equipment box onto the bed of the Brandt truck and drive the truck to the accident site If the accident occurs in an area away from a grade crossing or a level area that prevents the truck from driving directly to the scene then the truck would be placed on the track and would operate over the track to the accident site

In emergency situations the priority is to resolve the situation safely and quickly and to minimize the disruption to revenue service

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60 RULES SAFETY SECURITY AND TRAINING

61 Responsibility for Safety and Secnrity

MBTA has very active and visible safety and security programs led by the agencys Chief Executive Officer

MBTAs Policy Statement The MBTA is committed to providing safe secure reliable efficient convenient public transportation services to the region it serves A major consideration in fulfilling this mission is the safety and security of MBTA customers employees contractors vendors and the general public As such the MBTA has established and implemented comprehensive safety and security programs to ensure all MBT A construction projects and transit services are established and delivered within the highest practical level of safety and security

MBTAs Safety and Security Principles

bull Safety and Security are a 247 priority bull Safety and Security are everyones responsibility bull Accidents and injuries are preventable bull Working safely is a condition of employment bull Passenger and worksite security are vital for MBTAs success bull Training is essential for good safety and security performance bull Management is accountable for safety and security

62 System Safety Management Plan

MBTA Safety Department maintains a System Safety Management Plan (SSMP) in accordance with APTA standards and DPU General Orders The SSMP is the means of integrating safety into all MBTA System operations It establishes the mechanisms for identifying and addressing hazards associated with the MBTA System It also provides a means of ensuring that proposed system modifications are implemented with a thorough evaluation of their potential effect on safety The SSMP describes how accountability for safety is integrated throughout the organization

The MBTA Safety Department is responsible for developing administering and implementing a comprehensive SSMP with specific goals and objectives purposes programs and activities to prevent control and resolve unsafe conditions and hazards that may occur during the life cycle of the rail system The Safety Department shall be involved in all systems beginning with the conceptual engineering design and procurement through to the operational stages

The MBTA self-certifies its own rail transit projects subject to the safety oversight of the DPU MBTA however has a safety (and security) certification program for MBTAs Green Line Extension similar to programs used in its previous rail activations Io addition

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MBTAs Safety Department performs Internal Rail System Safety Audits (IRSSA) as required by DPU FTA and APTA to monitor system-wide compliance with the SSMP As required by DPU the IRS SA is conducted annually in accordance with APTA Guidelines In addition the Rail Transit Safety Section of the DPU conducts an on-site external audit of MBTA rail systems every three years

The SSMP is in the process of being updated to include operations on the Green Line Extension The SSMP is reviewed every three years to make updates corrections and modifications Any revisions to sections of the SSMP prior to the three-year cycle will be distributed as an amendment

63 Regulatory Agencies

631 Federal Railroad Administimiddotation (FRA)

The FRA is the regulatory agency with jurisdiction over railroads involved in interstate commerce and operating on the General Railway System of the United States The FRA regulates most aspects of safety in the railroad environment

The FRA nonnally does not regulate transit systems unless those systems operate on the same tracks or in the same corridor with the General Railway System of the United States FRA regulations do not impact Green Line operations

632 Federal Transit Administration (FTA)

The FTA is the regulatory agency with jurisdiction over transit systems in the United States that are not regulated by the FRA and receive federal funding The FTA through 49 CFR Part 659 has required the establishment of State Safety Oversight Authorities (DPU in Massachusetts) to oversee provision of adequate safety and security on rail transit systems The FRA and FTA work closely with state rail oversight and regulatory bodies such as the DPU to provide effective regulatory control of the public transit industry

633 Federal Communications Commission (FCC)

The FCC is the agency having jurisdiction over railroad radio communications and communications systems Its jurisdiction extends to transit systems including the MBTA

634 Architectural Access Board

The Architectural Access Board (AAB) is a regulatory agency within the Massachusetts Office of Public Safety Its legislative mandate states that it shall develop and enforce regulations designed to make public buildings accessible to functional for and safe for usc by persons with disabilities

To carry out the boards mandate the Rules and Regulations which appear in the code of

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Massachusetts Regulations as 521 CMR 100 have been developed and amended These regulations are incorporated in the Massachusetts building code as a specialized code making them enforceable by all local and state building inspectors as well as by the Board itself These regulations are designed to provide full and free use ofbuildings and facilities so that persons with disabilities may have the education employment living and recreational opportunities necessary to be as self-sufficient as possible and to assume full responsibilities as citizens

The Board consists ofnine members the Secretary of Public Safety or her designee the Secretary of Elder Affairs or his designee the Director of the Office on Disability or his designee and six members appointed by the Governor in consultation with the Secretary of Public Safety from lists submitted by the director of the Office on Disability Six of the appointed members are selected after consultation with advocacy groups on behalf of persons with disabilities The governor secretary and director shall exercise their best efforts to ensure at least two members are registered architects The chairperson shall be elected annually by the members

The authority of the AAB is triggered by any construction renovation remodeling or alteration of a public building or facility or a change in the use ofbuilding from private to public

635 Department of Public Utilities (DPU

The DPU has jurisdiction over railroads street railways and transit systems in the Commonwealth of Massachusetts and is the designated SSO agency required by the FTA The FRA and the FTA both have joint enforcement agreements with the DPU which give the DPU authority to enforce applicable Federal regulations on both railroads and transit systems within the Commonwealth of Massachusetts DPUs own regulations are issued in the form of General Orders and cover a wide range of subjects including signal design and maintenance transit car safety standards grade crossings walkways certain operating speed restrictions for transit systems The most recent DPU regulation affecting the META is to limit the speed of the Type 7 and 8 cars to forty ( 40) mph

636 American Disability Act Access Guidelines (ADAAG)

ADA standards govern the construction and alteration of places of public accommodation commercial facilities and state and local government facilities The Department of Justice (DOJ) maintains ADA standards that apply to all ADA facilities except transportation facilities which are subject to similar standards issued by the Department of Transportation (DOT) Federal facilities are covered by standards consistent with those of the ADA issued under a different law the Architectural Barriers Act (ABA)

The Access Board is responsible for developing and maintaining accessibility guidelines for the construction and alteration of facilities covered by the Americans with Disabilities Act (ADA) of 1990 The Board holds a similar responsibility under the Architectural Barriers Act

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(ABA) of 1968 The Boards guidelines provide a minimm baseline for other Federal departments responsible for issuing enforceable standards

The ADA recognizes and protects the civil rights of people with disabilities and is modeled after earlier landmark laws prohibiting disc1imination on the basis of race and gender To ensure that buildings and facilities are accessible to and usable by people with disabilities the ADA establishes accessibility requirements for State and local govermnent facilities under title II and places of public accommodation and commercial facilities under title III The law requires that the Board issue minimm guidelines to assist the DOJ and the DOT in establishing accessibility standards under these titles Those standards must be consistent with the Boards guidelines

64 Industry Organizations and Standards

641 American Public Transportation Association (APTA)

APTA sets standards for Passenger Emergency Response Plans System Safety Program Plans and other safety-related and security-related matters It also has an established peer review program in which periodic safety audits of the operations of member carriers arc conducted by other APTA members assisted by certified safety professionals The MBTA is a member of APT A and many members of the MBTA Subway and Bus Systems are active participants in APTA activities and programs

642 American Railway Engineering and Maintenance-of-Way Association (AREMA)

AREMA through its extensive worldwide membership conducts extensive research and testing of the methods standards and materials used in the construction and maintenance of railways AREMA publishes its standards and recommended best practices for its membership and these are widely used in the railroad industry

643 National Fire Protection Association (NFPA)

NFP A issues flammability and fire safety standards for the materials used in the manufacture and construction of vehicles buildings components products and supplies All MBTA rail systems must comply with the requirements ofNFPA Section 130

65 Operating Rules

Operating and safety rules are contained in the MBTAs Rules for Operators and Other Employees of the Light Rail Lines This book applies to the entire MBTA Light Rail System These rules and instructions authorize or govern the movement of trains authorize govern

or restrict the use of the main track by trains authorize govern or restrict the use of the main track by maintenance personnel authorize work to be done or personnel to be on the operating right-of-way or affect the safe operation ofthe railroad

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 60- RULES SAFETY SECURITY AND TRAINING

66 Standard Operating Procedures

Standard Operating Procedures (SOPs) define the steps to he taken hy operating or other employees who are on the right-of-way under specific circmnstances and in specific situations These SOPs are contained in the MBTAs System Book of Operating Rules and Procedures They provide a checklist of actions to be taken by employees in response to a specific situation named in the title of the SOP The SOPs do not define in detail how to perform the actions but only prescribe what actions shall be taken under certain circumstances Their purpose is to generate consistency and efficiency within the organization

67 Special Orders

Special Orders contain statements that can add delete or modify any operating rules or SOPs They act as mandatory instructions designed to satisfy the requirements beyond the operating

rules and SOPs

68 Training and Qualification

681 Training for Transportation

The Light Rail Training Department is responsible for all training involving mainline yard and train activities on the MBTA Subway System

The Basic Train Operator Training Course is an intensive eight-week course Prior to being selected for the Basic Train Operator Training Course all candidates must pass a preshyemployment test Criminal Offender Record Information (COR) check and physicaldrug test The successful candidates are then invited to attend the Course to become a part-time operator All operators become members of the Amalgamated Transit Union (Local 589)

The Basic Train Operator Training Course is a combination of classroom and hands-on training The successful graduate must re-certify after every two years of service according to current DPU requirements MBTA requires re-certification every two years but has a goal of annually recertifying operators The Re-Certification Class is a one-day eight-hour class

Officials supervisors yardmasters and instructors arc given additional training of one to three weeks In addition all Green Line dispatchers attend an eight week training course

682 Training for Signal Systems

Newly hired signal inspectors are trained on the systems that are currently installed with a focus on preventive maintenance instruction manuals and in the case of new lines consistent with the Project Management Plan A full program of familiarization with all lines is accomplished

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 60- RULES SAFETY SECURITY AND TRAINING

All signal inspectors are hired at the journeyman rate and there is presently no apprenticeship program

In addition to their maintenance training maintenance personnel are trained in rules and operating procedures by the Rail Operations Instruction staff

683 Training for Light Rail Vehicle Maintenance

While Subway Fleet Services personnel receive training as they begin their career at the MBTA specialized courses of instruction arc under development The various instruction departments and Operations management are reviewing the training needs of each of the lines and will set up the appropriate classes Each instruction department maintains training records for each employee sorted by shift These training records clearly showwhich courses an employee has and has not completed The supervisor then looks at his manpower workload and vacations and decides how many people to send to training courses When there is more than one employee with the same training needs work days and shifts then seniority is usually the determining factor in deciding which employee will attend the training first

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

70 SERVICE INTERRUPTIONS AND EMERGENCIES

71 Principal Objectives

711 Safety and Security

The first priority in responding to and handling an emergency or a service disruption is for the safety and security of the customers MBTA and contractor employees emergency responders and members of the general public

712 Loss and Damage Mitigation

Once the safety and security of customers employees emergency responders and the general public has been assured the next priority in handling an emergency or a service disruption is to mitigate loss and damage to MBTA equipment property and facilities as well as to third party property that is adjacent to or in any way affected by the situation

713 System Recovery

As soon as the situation permits and once the safety and security of persons and property has been assured actions must be taken to restore system operations to normal If at all possible depending on the circumstances the goal of failure management activities is to maintain service to the highest degree possible during a service interruption This may be achievable through tum-back operations or single-track operations

Many actions such as calling for and the staging of extra equipment personnel materials and the establishment of bus bridges substitute bus service or other measures to provide alternate transportation to patrons can be taken while the cause of the service interruption or emergency is being investigated and handled In major events where the service disruption may be of an extended duration management supervisory and service personnel will work in shifts to provide needed rest and relief while ensuring sufficient coverage for the situation

72 Service Recovery Scenarios

Equipment failures accidents incidents and other events or conditions can adversely affect scheduled rail operations hinder system performance and disrupt operations beyond normally scheduled recovery capabilities

The impact that these situations have on rail operations is influenced by the following factors

bull Nature of the accident incident or failure bull Location on the system bull Train headways and ridership levels at the time andor bull Effectiveness of the service recovery strategy

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

This section discusses briefly the most common types of events tbat can interfere with scheduled service and the general effects that each could have on operations and recovery strategies Experience has shown that each situation will have its own characteristics that affect the recovery strategy

721 Collision or Derailment

A collision or derailment of one or more trains may result in death or personal injury to passengers or employees as well as damage to vehicles track signals the overhead catenary system and other property If a derailment occurs on a main track it may well result in tbe obstruction of botb main tracks due either to the derailment itself or due to recovery efforts The accident can be expected to adversely affect train operations for several hours or even one or more days depending on the circmstances The time required for conducting an investigation before vehicles are permitted to be moved and the ability to reach tbe scene with recovery equipment and materials will be very important factors in determining how long the railroad will be out of service Wherever possible tbe priority will be to return one track to service as quickly and safely as possible to get minimum service operating again

722 Fire or Smoke

Fire or smoke that can interrupt operations may or may not be from tbe rail operations A fire or heavy smoke from a fire adjacent to the railroad or fire hoses strung across tbe tracks may delay tbe passage of trains These scenarios may interrupt operations without actually causing casualty on tbe rail system itself

If the fire or smoke occurs at a station or on the right-of-way train operations may be suspended until the situation is brought under control This may result in trains being moved to the nearest passenger stations so that passengers may alight and be moved via alternate means such as a bus bridge operation past the obstructed segment of the railroad

If the fire or smoke is on a light rail vehicle then the evacuation of passengers in the safest and most expeditious manner will be required Doing so may result in the need to curtail all train operations in the -affected area until tbe situation can be resolved Due to the high-floor level-boarding configuration of all cars and trains in the rail system if at all possible during emergency situations alighting between stations should be done with the assistance of rail operations personnel

723 OutsiderTrespasserSuicide

Accidents involving outsiders trespassers or persons who attemptcommit suicide on the right-of-way will normally cause service to be shut down sometimes for several hours depending on the circmstances and the decisions of the responding authorities In such cases it may be difficult to accurately estimate the amount of time that operations may be interrupted In some cases authorities may detain the train and its operator until an investigation is progressed sufficiently to allow their release Authorities may also elect to

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

interview passengers that are on the affected train Each of these actions can affect the recovery strategy

724 Death

A death or serious personal injury to a customer an employee or a member of the general public on a train can be expected to result in an extended delay to that train Depending on circumstances and the instructions from emergency response personnel it may be possible to resume restricted speed single-track operations around the affected train while the situation is cleared In any event the situation may result in the train being held for several hours and then being removed from service after the incident

If the death occurs on the right-of-way it is probable that all train operations may be suspended until the situation is cleared or until single-track operations can be safely established

725 Personal InjurySerious Illness

If a serious illness affects a passenger on a train emergency response personnel will be called After they have attended to the person and removed him or her from the train the train is normally released and free to resume service In such cases delays to that particular train may be 10-30 minutes depending on the situation Other trains are also affected by the stopped train but service can normally be continued on the line after the incident has been cleared If possible single-track operations and alternate service will be established as soon as it is safe to do so

In the case of a serious personal injury once the medical emergency has been handled delays may also result due to the need to interview witnesses and conduct an investigation These delays may prevent or delay the resumption of service at the site depending on the circumstances

726 Grade Crossing Accident

An accident at a public crossing at grade can be expected to resl(it in delays to all trains at the site until the emergency has been cleared and the accident investigation has progressed to the point that vehicles and personnel are released by the MBTA Transit Police Additional delays may result from the need to clear damaged vehicles from the scene including the removal of a damaged train

Depending on the severity of the accident a transportation official will conduct the initial investigation for MBTA MBTA Transit Police personnel will conduct an official investigation for liability purposes A unified command between MBTA Transit Police personnel and the agencies with local jurisdiction will be established at all grade crossing accidents and incidents

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MBTALight Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

7 2 7 Hazardous Materials Release

A hazardous materials release off the right-of-way but close enough to pose a hazard may result in the suspension of train and bus service (and all or most all other movements) through a particular area until the sitnation is brought under control and clearance has been received to proceed through the affected area In such cases getting accurate or best estimate information from emergency responders will be a critical factor in determining the most effective recovery scenario

If the hazardous materials release occurs on the right of way there may be an extended period of time in which train operations (and other activities) are not possible at andor near the scene In addition once the sitnation is brought under control additional time may be required for site remediation which also has the possibility to negatively affect train operations

728 Property Damage or Serious Vandalism

Property damage that affects rail operations can include such things as an accident or vandalism to operating systems vehicles equipment stations bridges or other apparatns that affect the safety or efficiency of rail operations In such cases the experience of responding supervisory personnel and the resources that engineers provide will be used to clear the situation and restore operations

729 Wind Heavy Rains Flood

Strong winds heavy rains and floods will require operations to proceed with extreme caution In the case of suspected system impact or an apparent problem service is suspended as appropriate allowed to resume only after inspections have been made by personnel who are qualified and properly equipped to determine that the railroad is safe for operation Particular attention is given to below grade wayside systems locations track conditions OCS and to trees or other objects that may pose a threat to the OCS A water main break can have many of the same effects as a storm and may similarly affect train operations

Special attention will be given to inspecting track bridges culverts and other drainage structures and the approaches to them as well as sub-grade conditions to be sure that the railroad is safe to usc Train operators will be required to proceed under restricted speed rules at locations that are known to be prone to flooding or to the likelihood of debris covering the track during storms All of these precautions take time and can delay scheduled train service

7210 Damaged or Obstructed Track or Structure

With the exception of temporarily obstructed track which sometimes can be cleared fairly quickly allowing service to resume or damageddefective track which can quickly be repaired by one or two persons using small tools incidents involving damaged track andor

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

structures are likely to be events with longer term service disruptions Even if temporary service can be restored there may be speed restrictions andor single-track operations that continue to affect train operations long after the original event so that repair or reconstruction activities can continue

7211 Traction Power System Failure

A failure of the Traction Power System is an event that cuts the electric traction power to the trains It may be the result of the failure of an electrical component in the system a power surge physical damage to the OCS loss of a substation or of the utility power source feeding the substation The failure could involve just one segment of main track both main tracks the yard or segments of the line served by one or more substations If a failure occurs during a revenue service period there will likely be an immediate need to reach passengers in trains stopped between stations so that they may be transferred to a place of safety and alternate transportation

7212 Vehicle Mechanfcal Failure

Vehicle mechanical failures can fall into one of three categories

bull The failure does not affect the vehicles ability to move safely and the vehicle can be repaired or removed from service at the next available point

bull The failure does affect the vehicles ability to move safely and the vehicle can be pushed or pulled to a place where it can be removed from the main track

bull The failure prevents any movement of the vehicle and repairrecovery vehicles and equipment must be sent to the scene to repair the vehicle and make it safe for movement or clear it from the railroad

Personnel and equipment from the Light Rail Maintenance Department will assist in the repair andor recovery effort or will provide trouble-shooting information to the train operator andor supervisor where appropriate

7213 SignalControl System Failure

A signal system failure can be due to the failure of a component in the system or several other causes including the loss of the electrical utility power source that feeds the signal system This can result in the loss of the ability to operate track switches at terminals and crossovers and can result in signals displaying STOP indications or no indications at all

A signal system failure requires all trains to stop prior to the location of the incident OCC will provide the train operator with instructionauthorization to proceed as necessary In almost all instances Manual Block Operations are required to be established to ensure safe operations through the incident area until the system failure has been corrected

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

7214 SCAD A System Failure

The SCAD A system provides control capability and receives indications from the field about the condition of certain critical but non-vital operating systems including track occupancy track switches TPSSs alarm systems etc When the SCADA system is not functioning remote control of equipment may not be possible alarms and other indications from the field may be unavailable to the OCC Green Line dispatcher or they may provide inaccurate information SCAD A Workstations at yards will not operate the mainline system in the event of a SCAD A system failure

For the Green Line switches are placed on hand throw operation when failure of the A VI system occurs If train operations are not normal then qualified personnel must be dispatched to each interlocking to operate it manually in accordance with the operating rules contingency plans and the SOPs

Once the qualified individuals have arrived at the interlocking they will contact the dispatcher at the OCC for instructions As directed by the dispatcher the employee then operates the interlocking by requesting the routings and signals that will be required to restore train operations according to the plan developed by the OCC The dispatcher will establish the priority for the movement of trains at each of the interlockings

7215 Civil Disorder

Civil disorder can occur in a variety of forms including protests large public gatherings illegal strikes and other activities Such situations usually result in a police response with a determination being made by the civil authorities whether or not train operations will be permitted to continue through the affected area and if suspended when they may be resumed Close coordination between law enforcement personnel and civil authorities and the regional OCC is critical to a successful recovery effort

7216 TerroristBomb Threat

Information concerning a terrorist or bomb threat can be received either directly by the MBTA or indirectly through civil authorities In such cases certain aspects of service may be suspended pending inspections and a resolution of the situation Close coordination between MBTA Transit Police local law enforcement persmmel civil authorities and the OCC is critical to a successful recovery effort

7217 Other Recovery Scenarios

The other sccnmios most likely to affect operations are the need to conduct single-track operations over a portion of the line during periods of scheduled service Single-track operations may be necessary for scheduled track maintenance when middotone main track is removed from service for renewal or repair

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

During single-track operations trains will use the one remaining main track between two interlockings for movements in both directions This will require extended travel times for trains using the single-track as well as delays to trains in both directions waiting to use the single-track

Single-track scenarios require that arrangements be made to notify passengers including the elderly and those with disabilities if they must use a different platform to board the train

Of particular concern are those single-track scenarios that include an interlocking within the working limits and that require an extremely long section of single-track actually covering two linear track segments instead of one-track segment These situations are to be avoided if at all possible during scheduled operations because of the serious delays to passengers that result

73 Role of the Operations Control Center (OCC)

731 Description and Location of the OCC

The figure below presents the Operations Control Center Department Organization Chart

Director of Operations

Control Ce-nter

I Deputy Director

ofOCCamp Training

Deputy Division Division Chiefshy

Chief- Plan ~nd Servke

Training

The OCC is located in the MBTA Central Operations Facility at 45 High Street in Boston The OCC is the central facility in which most of the signal and commnnications systems for each of the MBTA Subway lines are located Light Rail dispatchers direct and monitor Green Line train movements operate communications systems and maintain contact with the line personnel and supervisors of the MBTA Subway System and each of its lines

bull MBT A Red Line - Heavy Rail bull MBTA Orange Line- Heavy Rail bull MBTA Blue Line- Heavy Rail

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

bull MBTA Green Line- Light Rail

The Operation Control Center has a representative from the Transit Police Department houses the power dispatchers and the maintenance control clerk in the public address booth For additional information about the OCC please see Section238 above

In the event that the OCC is rendered inoperable or uninhabitable for any reason the MBTA Subway System has established a contingency plan for movement of personnel to alternate locations where control of rail operations can be re-established Those facilities arc equipped with HV AC systems suitable facilities supplies and amenities furnitnre communications system connections site security and other equipment forms and operating supplies that would be necessary to sustain control of operations for an extended period of time Due to the sensitivity of this information further details concerning this facility have been omitted from this document

732 Coordination and Control of the Subway System

The OCC serves as the central point for coordination and control of the MBT A Subway System Working in conjunction with management and supervisors in the field supervisors and controllers at the OCC maintain control of the Subway System and its resources The Green Line dispatcher at OCC is the person in the MBT A Light Rail System who oversees the movement ofvehicles during normal and emergency operations

Yardmasters or Green Line officials oversee yard operations within the limits of their local yard They do not have authority to authorize movements to or on the main tracks of the railroad

733 Immediate Notifications

The OCC notifies supervisors and managers in the event of an accident incident service disruption or anything that may affect the safe secure or efficient operation of the Subway System There is supervisory personnel on-duty 24 hours a day every day Management personnel are either on-duty or on-call (rotating assignments) 24 hours a day every day MBTA uses the NotifY-At-Once paging system for group notifications

The OCC also has the responsibility to call for the services of emergency response agencies when an accident or incident has occurred And as mentioned above the OCC has a Transit Police representative to allow for incident coordination

The OCC submits immediate notification reports to several Federal and State regulatory bodies as required under the agencies regulations for certain types of safety or securityshyrelated occurrences such as death serious personal injury collision andor derailment fire hazardous materials release or spill grade crossing accidents notable law enforcement incidents etc

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

734 Communications Center

The OCC serves as tlte communications center for the MBTA Subway System Most of the communications systems on tlte individual rail lines including the META Green Line tenninate at the OCC where their activities and indications are monitored and recorded

735 Recovery Strategy Formulation and Implementation

Timely and accurate communications arc critical to emergency response and the formulation and implementation of effective recovery strategies

Experience has shown that tlte first reports of accidents and incidents are often inaccurate For this reason when an accident or incident is first reported and after emergency measures have been taken to protect life and property and emergency response agencies have been notified (if appropriate) priority must be given to getting experienced management and supervisory personnel to the scene

Once on-scene their mission is to immediately assess the situation and transmit all pertinent information to the OCC They must also establish communications with tlte emergency response agencies on the scene and report to the Incident Command Post if one has been established Together with the emergency responders they must share information help with an assessment of tltc situation formulate an initial response strategy on tlte scene and then arrange for the necessary resources as dictated by the situation The incident commander on the scene will then relay this information to the OCC This information combined witlt other information relayed from others involved is then used to jointly formulate and implement a rail service recovery strategy

After the initial reports have been made to the OCC and implementation of the recovery strategy is underway it is important to provide frequent updates to the ace including estimates of when certain critical work will be completed when resources will be in place as well as oilier information that the OCC needs to efficiently coordinate the situation

The OCC has the responsibility to update the management and supervision on tlte scene with the status of progress that has been made obtaining personnel equipment materials contractors substitute bus service and other resources that may be required to restore rail service (or substitute bus service) on the line

It is also essential that individual departrucnt heads managers supervisors and other personnel who are responding witlt personnel and equipment keep the ace updated with tlteir progress and provide an estimated time of arrival at the scene or at the place to which they were requested to respond All responding MBTA personnel will respond to the MBT A Incident Commander This is typically a transit official that has been trained in emergency management Heshe will coordinate and delegate all efforts for investigations support and recovery

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

Recovery strategies must include both the critical first actions that must be taken immediately as well as longer-term actions that must be taken to properly respond to the later stages of the situation An important part of the process is getting accurate and timely information to those who will disseminate the information to the public As practicable status or progress reports will be made by the Green Line dispatchers or supervisors via the P A and VMS systems directly to passengers on trains and at station platforms ifpossible

Other information will be communicated through the METAs official public information contact for dissemination to the news media and the public Information must also be passed to those managers supervisors and operators in the field who are coordinating the train service andor the alternate means of transportation so that the plan being implemented matches what the public has been advised to expect and prepare for

Accurate and timely information frequently updated is important to everyone connected with a service disruption

7 36 AccidentIncident Investigation Requirements

Certain types of accidents and incidents as well as accidents meeting certain thresholds for death injury equipment and property damage are subject to investigation by Federal andor state agencies In some cases immediate notification of the agency is required All other accidents are subject to an investigation by local emergency response agencies as well as by MBTA Subway management supervisory and safety personnel

Some agencies such as the National Transportation Safety Board (NTSB) require that under certain defined conditions the accident site and equipment involved must be left undisturbed until representatives from the agency can arrive to begin their investigation or until the agency releases the site for recovery andor restoration activities The time required to conduct the on-site investigation can under some circumstances exceed the amount of time required to clear the site and restore operations

In some cases PTA-mandated post-accident drug and alcohol testing of employees are required and must be conducted under prescribed conditions within a specific amount of time after the accidentincident

Each of the above requirements calls for additional time and can affect the length of time that will be needed to restore train operations to normal schedules at a site These requirements must be carefully evaluated and considered when planning and coordinating repair work and also when estimates of the time that normal service will be restored arc being prepared and disseminated

7 3 7 Coordination of Resources

The supervisors and dispatchers at the OCC are responsible for working with other department managers and supervisors to ensure the proper coordination of the repair effort and the most effective use of the MBTAs resources following a service interruption

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

738 Regulatory Reporting Requirements

In addition to the immediate notification requirements described in Section 736 above written reports of accidents and incidents that meet specific thresholds arc required These reports are prepared and submitted by the MBTA Safety Department to the DPU within the prescribed period after the date of the accident or incident

739 Lessons LearnedContinuous Improvement

When experience handling emergencies and service interruptions identifies improvements that could be made in the SOPs or other official documents for use during future incidents the proposed changes arc submitted to the Instruction Department for evaluation in accordance with the procedures contained in the SSPP f-_-_

1-_-

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I 1

I

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MBTA Green Line Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

80 MBTA GREEN LINE STAFFING PLAN

This section desc1ibes the full-time equivalent staffing levels needed to operate and maintain the MBT A Green Line at the present time as well as those levels of additional personnel that are estimated to be required when Green Line Extension begins revenue service in Fiscal Year 2015 Table M is limited to Green Line Operations and direct support for Green Line Operations

Table M- MBTA Green Line Staffing Levels by Department and Position

71 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

01-06-2011 72

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01-06-2011 73

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

01-06-2011 74

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

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Executive Assistant ~25

Technical Librarian ~25

Energy Conservation Monitor ~25

Utility Analyst ~25

Supervisor -middot- Station Support System ~25 I Manager - Station Support System ~25

Engineer ~25

System Repairer ~75

Maintenance Clerk ~25

Clerk IV ~25

Division Clerk ~25

Roofer Foreperson ~25

Sheet Metal F oreperson ~25

Mason Foreperson ~25

Carpenter Foreperson I Gen -RTL Road Foreperson ~25

Painter Foreperson 25 Laborer F oreperson 15 Sub Sheet Metal Foreperson ~5

Sub Painter Foreperson ~75

Carpenter 2 CementFinisher ~75

Building Laborer 4~25

Mason ~5

Sheet Metal Worker 2 Painter 25 Roofer ~75

Sr Director Infrastructure amp Engineering ~25

Building Division Engineer ~25

Supt Building amp Station Maintenance ~25

Administrative Assistant ~25

Supt Elcc amp Mech Maintenance ~25

Supervisor- Building amp Station Maintenance I Mgr Environmental Services ~25

Machinist F oreperson ~25

Asst Machinist Foreperson ~75

Plumber Foreperson ~25

Pipefitter Foreperson ~25

Sub Pipefitter Foreperson ~25

Asbestos Worker 5 Pipefitter 3~5 1 Engineer ~75

Machinist 3~5 l Asst Supervisor of Mechanical Maintenance ~25

Enviromnental Coordinator ~25

Plumber 2 I

0106-2011 75

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

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01-06-2011 76

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 90- STAFF SUPPORT FUNCTIONS

90 STAFF SUPPORT FUNCTIONS

As it does for other MBTA modes of service METAs general staff will provide staff functions in support of the MBT A Green Line operations and maintenance departments

91 Administrative amp Technical Support

Some of the administrative functions provided agency-wide by MBTA staff to support the MBTA Light Rail System include

bull Automated Fare Collection bull Construction Management and Safety

bull Contract Administration bull Diversity and Economic Opportunity bull Finance and Accmmting

Human Resources

bull Information Technology Systems

bull Legal

bull Marketing bull Payroll and Benefits

bull Program Management bull Purchasing

bull Risk Management bull Third Party Administration

Each of these support categories will not require additional personnel to support the Green Line Extension

92 Contracted Technical Support

Iu addition to the administrative and technical services provided by its own staff MBTA also contracts with consulting engineering firms and other specialized service providers for various activities including

bull Construction Management bull Project Plarming and Engineering bull Project Management Assistance bull Systems Design bull Vehicle Design bull Other functions beyond the staff or technical capabilities of the agency

77 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 100- LIGHT RAIL SCHEMA TICS

100 LIGHT RAIL SCHEMATICS

Schematic I shows the route tracks stations and interockings for Existing Green Line operations

Schematic 2 shows the existing layout for the Mattapan High Speed Line

Schematic 3 focuses on the Green Line Extension

Schematic 4 focuses on the Sectionalization ofPower on the Light Rail System

01-06-2011 78

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Delail (Reservoir Yard) MATTAPAN

o

~ ---B ~

8 ~

middot~

middot~

HIGH--SPEED

0

~ JiJJ 0

~ ~

LINE

0

E

II t

I i yen (~ffi~ e~ jrtmiddot W ~ ~ _j

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lA

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Page 7: MBTA Light Rail Transit System

I

i

AC

ADA

APTA

AREMA

AVI

CCTV

CFR

CTC

CTS

DPU

E-TEL

FCC

FRA

FTA

GCWS

GRS

HSL

HVAC

IGBT

IRS SA

LCP

LED

LRV

MBTA

MLP

MMBF

MOU

NFPA

01-06-2011

List of Acronyms

Alternating Current

Americans with Disabilities Act of 1990

American Public Transportation Association

American Railway Engineering and Maintenance-of-Way Association

Automatic Vehicle Identification

Closed Circuit Television

Code of Federal Regulations

Centralized Traffic Control

Cable Transmission System

Department of Public Utilities

Emergency Telephone

Federal Communications Commission

Federal Railroad Administration

Federal Transit Administration

Grade Crossing Warning System

General Railway Signal

High Speed Line

Heating Ventilation and Air Conditioning

Integrated Gate Bi-polar Transistor

Internal Rail System Safety Audits

Local Control Panel

Light Emitting Diode

Light Rail Vehicle

Massachusetts Bay Transportation Authority

Maximum Load Point

Mean Miles Between Failures

Memorandum of Understanding

National Fire Protection Association

Vll

NTSB

occ ocs OSHA

PA

PAl

PCC

PMIPMP

POP

PRO

PTU

RFS

ROD

ROCC

RTOS

SAV

SCAD A

SOP

SSPP

TAP

TCampC

TDD

TPSS

TSB

TVM

TWC

UPS

VMS

vss

National Transportation Safety Board

Operations Control Center

Overhead Catenary System

Occupational Safety and Health Administration

Public Address

Passenger Assistance Intercom

Presidents Conference Committee

Preventive Maintenance Inspection I Program

Proof-of-Payment )J

Pre-Revenue Operations

Portable Test Unit

Rail Fleet Services

Revenue Operations Date ii

Rail Operations Control Center

Rail Transportation Operations Supervisor

Stand Alone Ticket Validator

Supervisory Control and Data Acquisition System

Standard Operating Procedure

System Safety Program Plan

Transit Access Pass

Train Control and Communications

Telecommunications Device for the Deaf

Traction Power Substation

Transit Services Bureau

TicketVcnding Machine I lr

Train-to-Wayside Communications System

Uninterruptible Power Supply

Variable Message Sign

Video Security System

01-06-2011 V111

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 10- INTRODUCTION

10 INTRODUCTION

11 Purpose of the Operating and Maintenance Plan

The Operations and Maintenance (0 amp M) Plan describes the Massachusetts Bay Transportation Authority (MBTA) Light Rail Transit (LRT) system The plan addresses all four MBTA Green Line service lines (the B C D and E branches) and the Mattapan High Speed Line It includes the proposed Green Line Extension and the two lines (D and E) that would operate along the Extensions two new service branches The Plan establishes the framework for the Extensions operation and maintenance

The 0 amp M Plan is a living document It is updated periodically as conditions change This edition of the Plan incorporates the Green Line Extension which proposes to extend the revenue operation from a relocated Lechmere Station along two service branches A 34-mile Medford Branch would extend to College Avenue in Medford along the MBTA Lowell Line commuter rail right-ot~way and a 09-mile Union Square Branch would extend to Union Square in Somerville along the MBTA Fitchburg Line commuter rail right-of-way The existing D branch would operate from Riverside to Medford while the existing E branch would operate from Heath Street to Union Square Revenue operations on the Green Line Extension are expected to begin during the 4th quarter of 2015

12 MBTA Green Line Extension Service Objectives

The principal service objectives of the MBTA Green Line Extension arc to

bull Provide safe convenient and accessible service to the communities between the relocated Lechmere Station and College Avenue and to Union Square

bull Improve transit reliability in the corridors between downtown Boston Medford and Union Square

bull Interface with the MBTA Subway and Bus System MBTA Commuter Rail and Amtrak Intercity Rail as well as other modes of surface transportation

bull Support transit-oriented development in and aronnd stations

bull Improve air quality within the region serviced

bull Provide a high capacity affordable transportation alternative

MBT A Light Rail Operations primary mission is a commitment to operate and maintain a safe clean and efficient transit system with professionalism courtesy and integrity throughout the Metropolitan Boston region

01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

20 SYSTEM DESCRIPTION AND CHARACTERISTICS

21 MBTA Light Rail Overview

The proposed extension to Union Square in Somerville and to College Avenue in Medford will be the fust expansion of Green Line Service since July 4 1959 when the Riverside Line (D branch) began revenue operations The Park Street Loop which funneled numerous surface car lines into the Public Garden and Tremont Street portals opened in 1897 A year later the North Station portal opened and funneled car lines into the loop at Scollay Square (now called Government Center) During the early 1900s with the constmction of an elevated structure to temporarily reroute Washington Street El trains as the Downtown Subway hmnel was being constmcted a connection ramp from the North Station portal was built to the elevated structure After completion of the ramp the Lechmere Viaduct was constructed and opened in 1912 reducing congestion by streetcar lines from eastern Cambridge and Somerville in and around the North Station portal

Relieving congestion at portals became a dominant theme for Green Line enhancements over the ensuing decades The 1914 extension of the tunnel westward to the old Kenmore Square portal removed a great many cars from the Public Garden portal The 1932 development of the separate St Marys and Blandford portals eliminated the Kenmore Square portal and merged the Commonwealth A venue and Beacon Street cars at an underground junction The 1941 Copley Junction project the short Huntington Avenue subway segment and the Northeastern University portal eliminated the Public Garden portal and heavy streetcar traffic from the streets of Back Bay

The Green Line surface portions all represent streetcar lines dating from the 19th Century At one time streetcar lines originating from other parts of the Metropolitan Area were funneled into the Central Subway Three of the remaining routes are almost entirely in the reserved medians on Commonwealth Avenue Beacon Street and Huntington Avenue Only the outermost segment of the Huntington Avenue Line (E branch) operates as a traditional streetcar line where Green Line vehicles operate in mixed traffic with automobiles buses and trucks

The 1959 Riverside Line saved a commuter rail line threatened with abandonment and replaced streetcar lines through lightly populated areas with a Light Rail Line This project also led to the construction of the new Fenway Portal and elimination of the Tremont Portal

Most recently the MBTA completed the reconstruction of North Station which eliminated a portion of the Lechmere Viaduct as the Green Line station was moved from an elevated structure to an underground station platform still serving the TD Garden and other service cmmections at North Station

Similar to the Green Line Extension other Green Line grade separated segments (Central Subway Lechmere Viaduct and the Riverside Line through BrooklineNewton) have been developed as capital projects over the past 100 years since the opening of the initial subway segment

01-06-2011 2

I

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The Mattapan High Speed Line while on a dedicated right-of-way provides a streetcar service from Mattapan Station to Ashmont Station which is a Red Line station located at the end of the Dorchester Branch

Table A presents the Light Rail active vehicle assignment by model and initial year of revenue serv1ce

Table A- MBTA Light Rail Fleet Assignment

Eight Rail Vehicl~ Types

Date

Presidents Conference Committee

Kinki-Sharyo

1986shy1988

Kinki-Sharyo

1997

AnsaldoBreda

1998 - 2007

Out forBid

Projected Delivery

2015

Total

February 2010 10 94 20 95 - 219

Green Line Extension Pre-Revenue Operations 2015

10 91 19 95 24 243

Tables B and C present the existing MBTA Subway System headways and spans of service Specific information for the MBTA Green Line Extension is contained in Section 3 The hours of operation for each service period are shown in Section 372

of

01-06-2011 3

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Table B- MBTA Subway System Headways

- -shyLine -

-shy- -

- --- -

Weekday -PeakS

-shy

- 7 Weekday Miii-Day

Weekday Evening

We~kday Late Night-

GreenLincB 56 8 10 11

Green Line C 67 10 1314 14

Green LineD 566 1011 13 13

Green Line E 5 78 1314 1314

MBTA Red Line Braintree Branch 89 13 12 12

MBTA Red Line Ashmont Branch 89 13 12 12

MBTA Mattapan High Speed Line 5 78 12 12

MBTA Orange Line 5 8 10 10

MBTA Blue Line 45 89 10 13

Line Saturday AM Peak

Sattfttlay PM Peak shy

St~~day - Evening

- shy- Satu~d~y Late Night

Green Line B 7 6 7 11

Green Line C 10 8 8 10

Green LineD 10 8 10 10

Green Line E 10 7 10 10

MBTA Red Line Braintree Branch 14 14 14 14

MBTA Red Line Ashmont Branch 14 14 14 14

MBTA Mattapan High Speed Line 78 78 I 011 1011

MBTA Orange Line 10 8 10 10

MBTABucLine 89 89 89 1213

Line Suday~M Peak

Sunday-shyPMqeak

-- Suntl~~ shy-Eveningshy- Sunday-_

Eate Niglit

Green Line B 10 89 10 10

Green Line C 10 910 10 10

Green LineD 10 10 10 10

Green Line E 10 10 10 10

MBTA Red Line Braintree Branch 1516 1516 1516 1516

MBTA Red Line Ashmont Branch 1516 1516 1516 1516

MBTA Mattapan High Speed Line 1011 1011 1011 1011

MBTA Orange Line 1213 10 10 10

MBTA Blue Line 1213 89 89 12113

01-06-2011 4

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Note Headways above are shown in minutes

Table C- MBTA Subway System Weekday Span of Service

_Li_te Terminal ~

First Last Terminal First Last

Green Line B Boston College

Cleveland Circle

Riverside

501AM

501AM

210AM Government Center

539AM 252AM

Green Line C 210AM North Station

555AM 246AM

Green LineD 456AM

501AM

205AM

230AM

Government Center

534AM 247AM

245AM

218AM

Green Line E

MBTARedLine Braintree Branch

Lechmere Heath Street

Braintree

530AM

515AMAlewife 524AM 215AM

MBTA Red Line Ashmont Branch

Alewife 516AM 222AM Ashmont 516AM 230AM

MBTA Mattapan High Speed Line

Ashmont 517AM 105AM Mattapan 505AM 253AM

MBTA Orange Line

Oak Grove 516AM 226AM Forest Hills 516AM 222AM

MBTA Blue Line Wonderland 513AM 226AM Bowdoin or Government Center

530AM 249AM

All trackage in the MBTA Light Rail System including the MBTA Green Line is installed to US standard gauge specifications - four feet eight and one half inches

The MBTA Subway System continues to experience annual ridership growth Weekday hoardings are projected to increase an average of 09 percent on the Green Line and 19 percent on the Red Orange and Blue Lines (per year averages)

22 MBTA Green Line Extension Project Description

The Proposed Action is envisioned to provide service to College Avenue and to Union Square using a two-branch operation both in existing commuter rail rights-of-way The 34shymile Medford Branch would operate from a relocated Lechmere Station to College Avenue in Medford along the MBTA Lowell Line commuter rail right-of-way This branch would begin at a relocated Lcchmere Station and head northwest meeting the MBTA Lowell Line just south of Washington Street in Somerville From Washington Street the alignment would run parallel to the MBTA Lowell Line terminating its route at College Avenue in Medford The 09-mile Union Square Branch would operate along the MBTA Fitchburg Line commuter rail right-of-way Jiom a relocated Lechmere Station into a terminus at Union Square in Somerville

01-06-2011 5

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The primary infrastructure improvements associated with the Proposed Action would include relocation of existing commuter rail lines construction of approximately four miles of new light rail track and systems four multi-span viaducts seven new stations and a vehicle maintenance and storage facility as well as reconstruction of 11 bridge structures to support the extended service

Estimated travel time between College Avenue Station and Lechmere Station for the proposed Green Line Medford Branch is 95 minutes Green Line service beyond Lechmere Station for the Medford Branch would operate on headways equal to that of the existing Green Line D branch service five minutes in the morning and evening peak periods and ten to thirteen minutes during off-peak periods

Estimated travel time between Union Square and Lechmerc Station for the proposed Green Line Union Square Branch is 45 minutes Green Line service beyond Lcchmere Station for the Union Square Branch would operate on headways equal to that of the existing Green Line E branch service five to six minutes in the peak periods and between seven and fourteen minutes during off-peak periods

Fares for the Green Line Medford Branch and Union Square Branch would be $170 for oneshyway adult trips based on current MBTA subway fares

23 MBTA Light Rail Facilities and Systems

231 Stations and System Accessibility

TableD presents a complete list ofMBTA Light Rail stations including existing stations and those that will be constructed as a part of the Green Line Extension (in italics) beginning at Lechmere Station going east to Union Square Station in Somerville and College Avenue Station in Medford and west to the terminus stations at Heath Street in Boston Boston College Station in Brighton Cleveland Circle Station in Brighton and Riverside Station in Newton The table also includes the stations associated with the Mattapan High Speed Line which is not part of the Green Line System

01-06-2011 6

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

TableD- MBTA Light Rail Stations

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Service Branch

Station Station T e

~

~

Bus Route Connectionsshy

~

-

Platform

~ -~- -

-

Accessibleshy

~

Elevator

~

--

~- -Escalator

~

- --parking

D Fenway G 47 CT2 Side Yes No No No D Longwood G Side No No No No D Brookline Village G 606566 Side Yes No No No D Brookline Hills G 60 Side Yes No No No D Beaconsfield G Side No No No No D Reservoir BG 5186 Side Yes No No No D Chestnut Hill

Newton Center G Side No No No No

D G 52 Side Yes No No No D Newton Highlands G 59 Side Yes No No No D Eliot G 59 Side No No No Yes

D Waban G Side No No No Yes D Woodland G Side Yes No No Yes D Riverside G Center Yes No No Yes E Prudential

Symphony UG 39 Side Yes No No No

E UG 1 39 CT Side No No No No E Northeastern Univ M 39 Side Yes No No No

E Museum ofFine Arts

M 8 19 39 47

CT2 CT3 Side Yes No No No

E Longwood Medical Area

M 39CT2 Side Yes No No No

E Brigham Circle M 3966 Side Yes No No No E Fenwood Road G 3966 None No No No No E Mission Park G 3966 None No No No No E Riverway G 3966 None No No No No E Back of the Hill G 39 None No No No No E Heath Street

Mattapan Station

G 1439 Side Yes No No No

HSL G 24 27 28

2930 31 33 245

Side Yes No No Yes

HSL Capen Street G Side Yes No No No HSL Valley Road BG Side No No No No HSL Central Avenue G 240 Side Yes No No No HSL Milton G 217 Side Yes No No Yes HSL Butler G Side Yes No No Yes HSL Cedar Grove G Side Yes No No No

HSL Ashmont G

182122 23 24 26

27215217 240

Side Yes Yes No No

Source MBTAcom Lcchmere Station will have a center island platform once it is relocated

AE=Aerial Structure BCrBclow Street Grade G=At Street Grade AG=Above Street Grade M=Median UG=Undcrground

Green Line Extension Stations

All station platforms on the Green Line Extension will be designed to accommodate trains of up to four vehicles and will have a center island platform The single center island platform station configuration is much more convenient for passengers particularly the elderly and those with disabilities especially when service interruptions result in irregular train operating

01-06-2011 8

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

patterns For this same reason the center platform configuration helps reduce station dwell times and reduces overall delaysmiddot during periods of irregolar train operations when schedule recovery is critical Please sec Sections 362 and 363 for further information about station platforms and accessibility during single-track operations

Interior stations will be equipped with a telecommunications device for the deaf (TDD) for persons with hearing disabilities Stations will also be equipped with push-button-activated (voice only) passenger assistance intercom systems Canopies will be installed on portions of the platforms of surface stations to provide customers with moderate protection from some weather elements Map and information display cases are located on all platforms Stations will be equipped with Public Address (PA) and Variable Message System (VMS) features

Ticket Vending Machines (TVMs) and Fare Gates will be located at all seven stations associated with the Green Line Extension project Lechmerc Station will have an adjacent park-and-ride facility and all stations will have kiss and ride areas to accommodate patrons arriving or departing by car In addition each of the stations will have bicycle racks for storage

All the Green Line Extension stations will meet the Americans with Disabilities Act of 1990 (ADA) accessibility requirements All stations will be equipped with elevators for persons with mobility needs and will also have escalators andor stairs between the underground segment and the surface level The station platforms will be set eight inches from the top of rail

Existing Green Line Stations

As noted in Table D three of the existing stations have a center island platform Fifty-seven (57) stations arc equipped with two side platforms one serving each track Park Street station is double-tracked on the outbound and inbound sides which are separated by a fence and four stations on the E Line have no platform as customers board the train from the middle of the street

On the extstmg Green Line most of the extstmg Central Subway Stations are ADA accessible with the exception of the Science Park Government Center Boylston Street Hynes and Symphony Stations While the Science Park and Government Center Stations are expected to be accessible when the Green Line Extension begins revenue service the MBTA has programmed no capital funds for accessibility improvements at the remaining Green Line Central Subway Stations at this time

232 Revenue Vehicle Fleet

V chicles assigned to the existing Light Rail Transit system include the AnsaldoBreda and Kinki-Sharyo light rail vehicles There are currently 95 AnsaldoBreda cars and 114 KinkishySharyo cars providing revenue service on the four Green Line branches and Central Subway

01-06-2011 9

PCC 1945-46 Standard

WH 10 46 100 1010 40 Designate d

Type 7 (1) 1986-88 Kinki-Sharyo WH 3600middot3699 94 74 104 1110 85500 46 101

Type 7 (2) 1997 Kinki-Shatyo ADTnmz 3700-3719 20 74 104 1110 85500 46 101

Type 8 1998-2007 AnsaldoBreda ADTranz 3800-3894 95 74 104 11

87000 44 10195

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

System With the addition of the Green Line Extension the Green Line fleet will expand by 24 vehicles Light rail vehicles use traction power provided by the Overhead Catenary System (OCS) that is accessed by vehicle pantographs The light rail vehicles are approximately 74 feet long and 88 inches wide They are designed to seat 46 passengers with room for an additional 55 standees for a total planning capacity of up to 101 passengers per vehicle See Table E for more detailed infonnation In addition there are 10 Presidents Conference Committee Cars which provide service on the Mattapan High Speed Line

Table E- MBTA Light Rail Fleet Characteristics

Source MBTA

233 Vehicle Fleet Maintenance and Train Storage Facilities

The MBTAs Green Line light rail vehicle fleet is stored and maintained at the Riverside Reservoir and Lake Street Carhouses which are located at the west end of the Light Rail System In additionmiddotto these repair shops the MBTA has a maintenance facility located at 80 Broadway in Everett MA to perform major heavy repairs and remanufacture critical components In addition cars are stored overnight at Lechmere Yard and occasionally in the Central Subway

The Riverside Reservoir and Lake Street Carhouses provide the washing cleaning inspection and limited maintenance and repair capability for the AnsaldoBreda and KinkishySharyo fleet The three yards together have approximate storage of one 190 vehicles A new maintenance facility and yard is expected to be constructed for the Green Line Extension in Somerville MA Based on the current design there will be sufficient storage for 80 vehicles and the yard will have the same maintenance functionality of the Reservoir Carhouse along with a wheel truing machine For more details refer to Section 53 Description of Rail Fleet Maintenance Facilities

The PCC Cars are maintained at the Mattapan Repair Shops which performs inspections minor repairs and vehicle cleaning

130

269 269

199

01-06-2011 10

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

--_

234 Main Line Track Segments

The entire Green Line is a double track system with the exception of where the number of tracks expands at Park Street Station and at Kenmore Station westbound

Table F lists all Green Line interlockings situated between the BostonBrooklineNewton termini and Lechmere Station

Table F- MBTA Light Rail Interlocking Locations

Type oflnterlocking

--

Location -

Crossover Riverside Yard Crossover Waban Station Cros-sover Newton Highlands Crossover Theater Crossover Crossover Reservoir Turnback Crossover Tennis Court Crossover Crossover

Brookline Hills FenwayPark

Crossover Cooley Crossover Prudential Station Crossover Arlington Station Crossover Charles Crossover Crossover T-1 and T-2 (BoylstonPark Street to Tremont Siding) Crossover Haymarket Crossover Crossover Crossover

North Station Blandford Street Naples Road

Crossover Washington Street Crossover Crossover

Cardinals Crossover Wigglesworth Crossover

Crossover Crossover

Northeastern St Marys Street

Crossover Coolidge Corner Crossover Ayer Road Crossover Crossover

Loons Loons

Loops

Cleveland Circle Crossover Kenmore Park Street Government Center

Loons Brattle Loop Sidings Blandford Sidings Northeastern Sidings Charles Sidings Tremont

Yard Tumbaek Reservoir Uooer Yard Yard Tumbaek North Station Yard

01-06-2011 11

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

All Green Line interlockings are normally controlled from the Automatic Vehicle Identification (A VI) Wayside System The routes are set by the train operator and monitored by the Operations Control Center (OCC)

In the event of an A VI system failure all interlockings can also be controlled by hand by operating personnel The Wayside Signal System is configured so that during normal operations train operators can request routings through the interlockings by means of the AVI System

If the operating situation requires single-tracking operations between two interlockings the transit times over certain segments will be much longer than the recommended travel time This is due to the Green Line Operating Rules to support a single-track headway time This is due to the distance between most of the interlockings These extended transit times will result in substantially increased headways between trains during irregular operations During peak periods should single-tracking be required the system as presently configured will not be capable of transporting the required number of passengers without extended delays and passenger mconvemence

235 Traction Power System

While the MBTA has a 138kV system largely fed from one utility wholesaler some outlying substations are fed by a local utility company There are thirteen Traction Power Substations (TPSSs) located at varying intervals along the Green Line which are near the main tracks and accessible from the street level for maintenance The Traction Power Substations convert the electrical energy from the utility source to the 600 Volt DC current used to energize the Overhead Catenary System (OCS) The light rail vehicles then collect the electrical energy from the OCS by means of pantograph devices located on the tops of the light rail vehicles These pantographs can be raised to contact the OCS or lowered during periods of maintenance middotor at other times when necessary Electric power has important advantages including reduced noise and exhaust emissions compared with diesel propelled transit vehicles

The OCS system on the double track mainline of the MBTA Green Line route depends on site specific features along the various segments of the alignment

bull Simple Catenary Anto Tensioned (SCAT) A messenger and contact (trolley) wire organized into approximate one-mile tension segments and tensioned via a series of pendulum or balance-weight assemblies (BW As) at the end of each tension segment accompanied by a Mid-Point Anchor(MPA) assembly that keeps the conductors from creeping in one direction or the other This SCAT allows horizontal movement that each of the OCS conductors may experience due to contraction or expansion to be taken up by the weighted assemblies giving the LRV pantograph an optimum profile (horizontal) to efficiently collect power from the OCS and maintain a high rate of speed at the same time Since the automatic tensioning feature of SCAT allows for maximnm-spaced OCS pole placement it

01-06-2011 12

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

will be used predominantly in all open-route areas to minimize the amount of OCS polesfoundations used for the Green Line Extension

bull Simple Catenary Fixed Tension (SCFT) A similar-sized messenger and contact (trolley) wire configuration as SCAT but tensioned with fixed terminations as opposed to BWAs and not provided in one-mile segments SCFT will be utilized in areas where maximum pole placement is not an advantage (urban areas for example) or locations where speeds are slow (yard and shop areas or crossovers for example)

The MBTA Green Line Extension is expected to be constructed with three TPSSs Two of these substations will feed the service on the Medford Branch while the third will provide power to Maintenance Facility Yard and Carhouse and the Union Square Branch However changes could be made during preliminary engineering after completion of a power study for the extension which will assume three car train operation for the purpose of the analysis

The MBTA Power amp Transit Facilities Department has overall responsibility for the transit power substations The control and monitoring of the traction power substations are done by power dispatchers who are located in the OCC while being maintained by the Traction Power Department In case of an emergency authorized personnel can de-energize the traction power in a particular zone Please refer to Appendix for the Sectionalized Power Diagram of the existing Light Rail system

236 Operations Control Center (OCC)

The OCC is the central facility that controls and coordinates all train operations traction power distribution and the maintenance and use of the railroad for all existing and future segments of the MBTAs Subway network The OCC is located at 45 High Street in the Boston Financial District

Dispatchers at the OCC maintain supervisory control over and monitor the main line and some yard operations of the MBTAs four subway lines- Red Orange Blue and Green Red Orange and Blue Lines are considered a heavy rail transit operation while Green Line is a light rail operation The Red Line operates from Alewife Station in Cambridge then splits into two branches after Andrew Station in South Boston The Dorchester Branch terminates at Ashmont Station in Dorchester while the South Shore Branch terminates at Braintree Station in Braintree The Orange Line runs from Forest Hills Station in Jamaica Plain to Oak Grove Station in Malden The Blue Line operates from Wonderland Station in Revere to Bowdoin Station located on the edge of Bostons Beacon Hill Neighborhood As the Green Line moves west from Lechmere Station it splits into four branches in the Central Subway System The four branches are B - Boston College C - Cleveland Circle D - Riverside and E - Heath Street With the exception of the Riverside Branch which terminates in Newton all other branches terminate within Boston city limits

The Green Line Extension will split into the Union Square and Medford branches going east from Lechmerc Station The Union Square Branch will have one station and will terminate at

01-06-2011 13

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Union Sqnare in Somerville The Medford Branch will have five stations and terminate at College Ave Station in Medford

The dispatcher is responsible for train movement establishing work zones and failure management The dispatcher also is responsible for arranging the replacement of defective eqnipment alerting emergency response personnel and carrying ont emergency procedures The dispatcher documents and reports system failures equipment malfunctions incidents security problems accidents and unusual occurrences The dispatcher directs train operators during emergencies or when train operations are not running normally

The dispatchers at the OCC monitor and coordinate mainline train operations for the MBTA Rail Systemmiddot in accordance with the established operating schedules rules and procedures They implement corrective actions and recovery plans that may be required to minimize the adverse aspects of equipment failures or emergency situations on any of the lines As described below and later in Section 70 the OCC personnel are responsible for implementing emergency procedures and coordinating with emergency responders and other outside agencies as may be required

The OCC is equipped with the following systems for central control of most of the rail network including the MBTA Green Line

bull Train Status Display - This system provides a complete visual indication of track middot block occupancy switch positions signal indications as well as other field conditions and alarm indications and eventually train identification display for the Heavy Rail Systems

bull Automatic Vehicle Identification System- This system which is situated at key points on the Green Line identifies the general train location with its train number route and time

bull Power Control DisplayControl Panel - This system provides a display and appropriate console detail and full control of the traction power substations Control of the OCS is also maintained through this system for all segments of the OCS equipped rail and bus network including the MBTA Green Line The power dispatchers at OCC have both control and monitoring capability of all TPSSs

bull Operating Radio Communications - There are numerous radio communication channels used to operate and maintain the rail network A train operations channel is assigned to each line and provides for two-way communication between the OCC and all of the mainline trains on the specific line A yard operations channel is assigned to each maintenancestorage facility and used for yard operations including vehicle maintenance activities at the shops A system-wide maintenance channel is used for wayside (fixed facilities) maintenance activities Additional channels are provided for system-wide operational tactical and emergency needs as necessary

Special tunnel radio systems have been installed to provide radio coverage inside the Central Subway Tunnel System Fire and police radio charmels also function as part of the tunnel radio system

01-06-2011 14

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

bull Telephone Communications - This system provides dedicated voice channels for use as telephone extensions between the OCC and selected sites along the right-of-way There are several telephone systems in place for administrative maintenance and emergency pmposes

bull Passenger Assistance Intercoms (PAD - Are provided at station platfonns automatically ring at the Hub Centers (South Station North Station Airport Station Harvard Station and Back Bay Station) or if no answer the Maintenance Control Clerk who is located at the Operations Control Center The PAis are push-buttonshyactivated (voice only)

e Closed Circuit TelevisionMBTA Video Security System (VSS but still commmily referred to as CCTV) - As part of a capital project first generation CCTV was installed at selected subway stations The Automated Fare Collection project installed CCTV across the entire MBTA Subway System These systems included fixed camera and visual monitoring for rail stations as well as limited recording capabilities Over the past couple of years installation of the new VSS has been completed including a series of controlled pan-tilt-zoom cameras essentially overlaying the CCTV system placed throughout station and other facilities Transmissions are routed via fiber-optics to OCC for monitoring The VSS is supported by advanced DVR architecture to provide for enhanced recording and storage capabilities along with multiple monitoring locations for not only CCTV observers but also dispatchers and law enforcement personnel

bull P A System - This system is used to provide important information to passengers at stations either system-wide or at selected locations All Green Line Extension Stations will have a PA system as do the existing Central Subway (Underground) Stations on the Green Line

bull Tape Recording Device -This system is located at the OCC and is used to provide a record of all OCC and Yard Control telephone and radio conversations A separate system is installed at Riverside Reservoir and Lake Street yards that is integrated into the OCC system

bull Wide Area Network (WAN)- This system is the backbone of the communications systems listed above and provides the link between the OCC and all field locations

bull Supervisory Control And Data Acquisition (SCADA) -This system operates over the WAN to transmit and receive data Supervisory alarm and control circuits connect TPSSs with the control consoles Electrical and support data related to facility intrusion and equipment status use this system to provide information to the control panels at the OCC For Segment I a SONET ring is used SONET (Synchronous Optical NETwork) is an open architecture for fiber optic networks where all locations (fiber nodes - ie stations) are connected together in a ring Should there be an

01-06-2011 15

middot MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

interruption or break anywhere in the ring data is transmitted in the other direction (clockwise or counter-clockwise) to OCC The Green Line has two rings one normally going clockwise and the other counter-clockwise (sometimes referred to as dual counter-rotating rings)

bull Variable Message System (VMS) - This system allows for visual messages to be displayed to passengers at stations VMS allows only scrolling messages using dotshymatrix light emitting diode (LED) technology with limited capacity The system is typically used to provide schedule or service related information as well as safety reminders and public service announcements including emergency evacuation messages

All train movements within a Yard facility is controlled by a Yardmaster or a Green Line Official When trains leave the yard and move to the main line they come under the jurisdiction of the dispatcher at the OCC The transfer of jurisdiction occurs at a designated boundary location called the Yard Limit

The OCC has a critical role during accidentincident situations when normal rail service has been interrupted It serves as the center for mobilizing emergency responders and MBT A resources It coordinates all activities through the Incident Commander- always a Light Rail Official - in the field and provides up-to-date operating information to management supervision and others within the system who need it to expedite the recovery and return the system to normalized operation as soon as circumstances permit Please refer to Section 70 for additional information about Service Interruptions and Emergencies and the role of the ace

237 Train Control and Signal Systems

The MBTA Green Line light rail trains operate over a double main track system governed by a Wayside Signal System and by an Automatic Vehicle Identification (AVI) System providing signals for train movements through interlockings

238 Communications System

The Green Line communications systems serve a variety of functions that support the operations and maintenance of the line

The basic communications systems are as follows

bull Supervisory Control and Data Acquisition System (SCAD A) bull Automatic Vehicle Identification (A VI) System bull Wide Area Network (WAN) bull Telephone Systems (PAl) bull Radio Systems bull Detection Alann and Emergency Systems bull Closed Circuit Television System - MBTA Video Security System (MVSS)

01-06-2011 16

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

bull Public Address System (P A) bull Variable Message Sign System (VMS) bull T Alerts bull Notification System

239 Fare Collection System

The Green Line System is a partially gated and partially barrier free system The Green Line Surface Stations utilize a barrier-free pay-on-board fare system For the Central Subway System as well as the entire Green Line Extension customers will use fare gates that accept Charlie Cards and Charlie Tickets

Effective January 2007 MBTA customers can purchase their fare from a Fare Vending Machine (FVM) located at the station A passenger will be required to use either a Charlie Card or a Charlie Ticket at the Farebox Fare Media Validator (FMV) or Fare Gate to validate andor gain access to the platform areas

The TVMs FMVs and fare gates arewill be ADA-compliant and arc located in accordance with ADA regulations There will be at least one ADA width gate at each Green Line Extension station They also include audio instructions display screen infonnation panels and instructions in raised letters and required Braille The FMV s also feature display screens and audio instructions in Spanish and Chinese Patrons can examine maps and fare information posted adjacent to the machines and can then select the type of fare they require

All fare media can be validated either at the FMV or the fare gate before the patrons ride MBT A Transit Police and Authority personnel help enforce the pay-on-board system particularly when rear door boarding is used

The MBTA Revenue Collection Facility monitors the inventory level of coin hoppers ticket rolls and bill vaults in the fare vending machines through the AFC Central Computer System (CCS) This allows them to service on an as needed basis

The Authority utilizes its staff of FVM revenue collectors to retrieve loaded cash vaults from the FVMs at stations and replace them with empty vaults The loaded cash vaults are then taken to a central cash counting facility for counting and depositing to the MBTAs cash revenue account

MBTA revenue collectors are armed when servicing the fare collection equipment MBTAs middot policy requires that certain key and log-on procedures be used any time the front door of the FVM is open The machines have an electronic alarm system that will trigger a siren-type alarm if the front door of the FVM is opened without a valid log-in and ID The alarm condition is monitored by a central computer and by the AFC Hub Center located at I 0 Park Plaza Boston MA which is staffed 24 hours per day seven days per week

01-06-2011 17

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The MBTA perfonns periodic inspection and maintenance as well as immediate response to machines that are out of service due to mechanical problems The AFC Maintenance Department uses the same monitoring system (CCS) to determine the status of fare vending machines and gates installed throughout the subway system The AFC Hub Center is also staffed to receive calls from station personnel for notification of defective equipment AFC staff can then dispatch a technician for corrective maintenance as needed There IS a preventive maintenance schedule that is completed on a monthly and annual basis

During the maintenance program the FVM and FMV mechanisms are normally replaced with rebuilt mechanisms on a unit exchange basis and tested before they are returned to service Removed units are sent to the MBTAs workbench for overhaul and returned to inventory Machine components are replaced as necessary The MBTA Automated Fare Collection Department maintains an inventory of spare FVM and FMV components that can be taken to a station and installed should replacement be required due to vandalism accident or other cause Table G indicates the location and number of each type of automated fare equipment

Table G- MBTA Green Line Fare Equipment

GREEN LINE CENTRAL SUBWAY LECHMERE new 6 0 3 0 0 0 I SCIENCE PARK new 4 2 2 0 0 0 0 NORTIISTA South (Valenti Way) Entrance NORTHSTA North (Causeway St) Entrance NORTH STA (Outside Commuter Rail Ticket Office

new

HUB

NA

9

12

0

4

2

6

0

0

0

2

3

5

5

AYMARKET (Green Line entrance) HAYMARKET Con ess Street headhouse)

new

new

7

7

3 3

3

0

0

4

2 0

Has

GOVERNMENT CENTER old 6 4 0 0 3 schedule card carousel

PARK STREET (East) old 5 I 2 0 PARK STREET (West) old 9 4 4 0 PARK STREET (Winter Sbect) NA 3 0

Has2

PARK SlREET (Elevator) NA 2 0 1 0 4 3 2 schedule card carousels

PARK STREET (Boston Common

NA 3 0 0 0

BOYLSTON Northbound new 4 0 2 0 0 0 2

01-06-2011 18

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

BOYLSTON Southbound new 5 I 2 0 ARLINGTON new 6 3 3 0 3 2 2 COPLEY Inbound new 5 2 0 0 0 2 COPLEY Outbound new 7 2 0 IIYNES Main Entrance new 8 2 2 0 0 2 HYNES Convention Center old 3 0 0 0 KENMORE new 7 2 6 0 3 3 SUBTOTAL 118 29 51 0 21 23 17

GREEN LINE SURFACE B BOSTON COLLEGE NA 0 0 0 0 0 0 0 CST MARYS NA 0 0 0 C COOLIDGE CORNER NA 0 0 0 C CLEVELAND CIRCLE NA 0 0 0 D RNERSJDE new 4 4 0 0 0 DWABAN NA 0 0 2 D WOODLAND NA 0 0 2 0 0 0 D ELIOT NA 0 0 2 0 0 0 D NEWTON HIGHLANDS NA 0 0 2 0 0 0 D NEWTON CENTER NA 0 0 2 2 0 0 0 D CHESTNUT HILL NA 0 0 2 1 0 0 0 D RESERVOIR NA 0 0 3 2 0 0 0 D BROOKLINE VILLAGE NA 0 0 3 2 0 0 0 D BROOKLINE HILLS NA 0 0 2 D LONGWOOD NA 0 0 3 1 0 0 0 DFENWAY NA 0 0 2 6 D BEACONSFIELD NA 0 0 2 EHEATH NA 0 0 0 E NORTHEASTERN NA 0 0 0 E BRIGHAM CIRCLE NA 0 0 0 E MUSEUM OF FINE ARTS NA 0 0 0 E SYMPHONY Inbound new 3 2 0 0 0 0 E SYMPHONY Outbound new 3 1 0 E PRUDENTIAL new 6 2 2 0 3 4 0 FENWAYPARK-Gate A NA 0 2 0 0 FENWAYPARK -Gate C NA 0 2 0 0 FENWAYPARK-Gate E NA 0 1 0 0 SUBTOTAL 16 10 36 27 3 4 1 TOTAL 134 39 87 27 24 27 18

Source MBTA

2310 Safety Program

The MBTA Safety Program has been in existence for a number of years and is an extensive initiative to continually improve all aspects of safety within the agency including the MBTA Subway System The System Safety Program Plan (SSPP) is integrated with both the ongoing activities of the agency as well as with the planning and construction of new projects and services

For a more detailed description of Rules Safety and Training within the MBTA Subway System please refer to Section 60 of this document

01-06-2011 19

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

2311 Security

MBTA Green Line Security is provided by the MBTAs Transit Police Department The MBTAs Transit Police Department handles all law enforcement matters including fare enforcement The MBTA Transit Police are funded through the MBTAs Operating Budget

MBTA Transit Police Officers also provide security and general law enforcement services at stations along the routes and right-of-way of each of the MBTA Bus MBTA Subway System lines and MBTA Commuter Rail and on buses trains and coaches They respond to accidents and incidents and they also are active in enforcing traffic laws that are critical to the safety and efficiency of the MBTA Transit System All services are provided as necessary on a 24-hour basis seven days per week with security coverage tailored to the specific needs of the rail system MBTA Transit Police personnel are presently dispatched from the Transit Police Building at 240 Southampton Street in Boston

In addition to the MBTA Transit Police forces MBTAs Light Rail Transportation has Chief Inspectors and Inspectors on staff that provide security for issues related to revenue collection special events requiring crowd control security sweeps and closing and opening of subway stations each day and some property security

MBT A also calls on and cooperates with other police departments and law enforcement agencies as appropriate The MBTA Transit Police Department (TPD) establishes Memoranda of Understanding (MOUs) with other law enforcement jurisdictions as required for implementing a seamless transit policing program These MOUs outline the operational protocols necessary to conduct the transit policing mission in an effective and efficient manner

All stations on the MBTA Green Line Central Subway System have strategically placed VSS cameras for monitoring passenger platforms fare vending machines and other critical areas The images are transmitted by fiber optic cable to monitors at the OCC The stations are monitored during all hours

The MBTA prepared a Safety and Security Management Plan (SSMP) for the Green Line Extension project The SSMP meets the requirements of the Federal Transit Administrations Final Report FTA-MA-90-7001-94-1 Transit System Security Program Planning Guide dated January 1994 and FTA Circular 58001 Safety and Security Management Guidance for Major Capital Projects dated August 2007 The SSMP contains the details of all facets of the MBTAs Security Program The Revised SSMP dated August 2010 which is a confidential document and includes the Green Line Extension is undergoing review by the Federal Transit Administration and Department of Public Utilities A revised SSMP is expected to be approved prior to start of revenue operations

The MBTA Video Security System (VSS) hardware is maintained by the Systemwide Maintenance amp hnprovement Group The applications such as monitoring recording

01-06-2011 20

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

record-keeping and chain of custody are shared by the Transit Police the OCC and the Automated Fare Collection Departments

2312 Connections with the META Bus Network

MBTA Bus services as well as a number of other bus service providers connect with MBTA Subway services including the MBTA Green Line at virtually all stations When a new rail line is introduced changes to bus routes in the vicinity of that new line are not implemented until changes in the Bus Service Plan have been approved by the MBTA Board of Directors Once the Green Line Extension is operating the Service Planning Department will recommend changes to the service plan as appropriate At the conclusion of the public process recommendations will be brought to the MBTA Board for approval

- 1

01-06-2011 21

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

30 OPERATIONS

31 Management and Supervision

The Fiscal Year 2011 MBTA Operations Organization Chart is on the following page

The Director of Light Rail Operations in the Operations Department is responsible for managing the daily service of the Green Line and maintenance of the Green Line Vehicle Fleet

The Figure below represents the Fiscal Year 2011 Light Rail Operations Organization Chart

Director of Light Rail

Operations

I I I

Division Chief Chief Green Light Rail Line

Maintenance Transportation

I I I

Division Chief Transportation Superintendent

The Chief of the Green Line who reports to the Director ofLight Rail is responsible for train service operations on all Light Rail Lines Under the Chief of the Green Line there is a Transportation Superintendent who oversees the transportation supervisor(s ) chief inspectors and inspectors train operators and customer service agents assigned to the Green Line The Division Chief of Light Rail Maintenance manages the maintenance supervisors foremen rail repairers and other personnel necessary to support the day-to-day maintenance programs at the various carhouses

32 MBTA Light Rail Boarding Projections

321 Existing Light Rail Ridership

Table H presents estimated boarding numbers for Fiscal Year 2009 ending June 302009

22 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Deputy Chief Operating Officermiddot

Operations

Diretor dmihFimtxe

Operatbr

Manager Of Director cltf Plan ard Director elf Operatiors Sciedules Oparatbrr Control Director of Hamiddot-~~ Fail

Technology

Cll put Director of OCC$ Tlainileuro

I Deputy Director of Paratra ngtil contract

Operatbrtgt

ChiefOperrting

Officer

_

~)put~middot Director of Jd min~tratbn bull

Operati-ns

Sr Directo1middot of e hi I Director of Bus Sr Direcbrof

Director of Lfsht Pail Pro ure nla nt ard 0 Opara~bns operatbngt contrmed

sermiddoties

DS put Directr of Pailr9ltld Oparatbrr

Director of e hile Efeuroi~Hileuro

Deputv Director of Fltiilrmd OpIBtbrG

D=put1 Director of firance

23 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Table H- FY2009 Average Weekday Boardings by Station- Existing Light Rail ~

Branch iot~l Station BoardingsStation ~

Lechmere E 6645

E 1179Science Park

CE 8491North Station

Haymarket CE 5204

All 10072Govermnent Center

AllPark Street 11169

Boylston All 7618

All 8378Arlington

Copley All 13500

BCD 9525Hvnes

BCD 8653Kenmore

B 2840Blandford Street

BUEast B 2892

BU Central B 2524

BBUWest 899

St Paul Street B 814

Pleasant Street B 1014

1824Babcock Street B

Brighton Avenue B 1571

B 4077Harvard A venue

Griggs Street B 1260

Allston Street B 1115

B 1650Warren Street

Washington Street B 1723 B 923Sutherland Road

Chiswiek Road B 735

Chestnut Hill A venue B 861

B 237South Street

Boston College B 1042

St Marys Street c 1970

c 426Hawes Street

Kent Street c 510

St Paul Street c 935

c 4150Coolidge Corner

Sununit Ave c 1175

c 316Brandon Hall

Fairbanks c 585

c 1217Washington Square

24 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

~ gti ~ 1 )

~ station ~ Branch - Total Station Boardlngs

-

Tappan Street c 837

Dean Road c

316

585Englewood Avenue c Cleveland Circle c 1557

Fenway D 3041

Longwood D 2749

Brooldine Village D 3512

Brookline Hills D 1654

Beaconsfield D 896

Reservoir D 3395

Chestnut Hill D 778

Newton Centre D 1487

Newton Highlands D 1052

Eliot D 595

Waban D 427

Woodland D 1044

Riverside D 2158

P1udential E 3732

Symphony E 1993

Northeastern University E 3007

Museum of Fine Arts E 1676

Longwood Medical Area E 3800

Brigham Circle E 2535

Fenwood Road E 343

Mission ParkParker Hill E 462

Riverway E 664

Back of the Hill E 86

Heath StrectV A Medical Center E 622

Mattapan middot HSL 2238

Capen Street HSL 67

Valley Road HSL 42

Central Avenue HSL 765

Milton HSL 305

Butler Street HSL 225

Cedar Grove HSL 133

Ashmont HSL 2909

Total 181406 Source MBTA

01~06~2011 25 -i

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERA TONS

322 Green Line Extension Boarding Projections

Projections for the Green Line Extension are provided by the Central Transportation Planning Staff (CTPS) and are based on modeling techniques of expected ridership generated using the CTPS Multi-Modal Travel Demand Forecasting Model The model uses the traditional fourshystep process generally employed by travel forecasting models throughout the United States The four steps include independent modules that perform trip generation trip distribution mode choice and network assiguruents Each module was calibrated from observed data

Table I presents the projected weekday hoardings at each of the Green Line Extension Stations in Year 2030

Table I- 2030 Average Weekday Boarding Projections- Green Line Extension

Station fotal Stati9n Boardings ~

Lechmere 7100

Brickbottom 2830

Gilman Square 3930

Lowell Street 1140

Ball Square 1850

College Avenue 2140

Union Square 3570

Total 22560 Source Central Transportatton Plannmg Staff

33 Passenger Capacity

The level of service provided by the Green Line is designed to provide sufficient capacity to accommodate anticipated rider loads in the peak-hour and in the peak direction of travel also known as the Maximum Load Point (MLP) For the current Green Line system the MLP is located approaching Copley Station from points west during the AM peak and between Arlington and Copley during the PM Peak The Green Line Extension MLP is expected to be between Science Park and North Station during the AM and PM peak

Anticipated ridership portrayed here is used for initial service planning purposes Service levels will be adjusted upward or downward depending on actual ridership However existing Green Line ridership will be the primary schedule driver for the Green Line until travel patterns are confirmed and evalllated

34 TJain Service Guidelines

The train service guidelines for the MBTA Green Line are listed in the METAs Service Delivery Policy

01-06-2011 26

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

e For peak periods the planned passenger capacity of each light rail vehicle is calculated as 225 percent of the number of seats on the vehicle The actual crush load capacity of the vehicle is a larger number but that larger number is not included in establishing train service guidelines

bull Scheduled time between trains (headway) will not exceed

- 10 minutes during peale periods

- 15 during all other periods of service

These maximum headways will be maintained on the Green Line Extension as well as the existing system

bull If available a run as directed train will replace any revenue trairi that may encounter mechanical problems that require removal from the main line

OCC and field operations supervision must talce particular care in terminal operations planning to allow for varied operations necessary for service continuity effectively managing the following issues with efficient sequencing to the extent possible

bull The design of the Green Line terminal stations did not include a second set of crossovers on the non-revenue side of the station As such proper routing of arriving trains is a key component as it allows to the extent possible simultaneous train operations during peak headway periods In many cases instead of berthing every arriving train on the outbound track at the station as is the normal practice some trains will be berthed on the inbound track while the train on the outbound track is departing

bull Particular attention must be given to train spacing and track utilization and the ability to cross the train that arrived on the inbound track over to the outbound track during its departure without delaying the next inbound train and vice-versa This task is assisted to the extent possible by established schedule headway and designated terminal berthing tracks combined with an understanding of the interlocking time limitations and travel time in the terminal area Due to the variability of street run segments on the line operational adjustments are an on-going task

bull Terminal management also requires that timely and accurate information be made available to passengers waiting to board at these stations so that passengers are in position and ready to board as soon as the arriving train detrains its passengers

35 Train Consist Requirements

MBT A Green Line Extension stations will be designed to accommodate trains consisting of up to four light rail vehicles (cars)

01-06-2011 27

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Typically two-car trains are currently operated on weekday and weekend train schedules although three car trains are operated on select trips during the rush hour on the B and D branches On the lighter passenger branches such as the E branch one car is removed for the beginning and end of service on weekends With the addition of the Green Line Extension current train operations will remain the same Once actual ridership patterns are defined modification to train length at all times of the day will be considered Once a train control system is implemented three or four car trains may be necessary to efficiently manage the ridership demand

36 Travel Times

This section contains information about the running time between stations and the factors that affect these times All times shown in this document are subject to final testing verification and continued revision as experience is gained with the system and as adjustments are made to the physical plant and the systems that affect these travel times

361 Travel Times between Stations

The one-way travel time estimate is based on

bull All trains operating the full length of the line stopping at each station

bull Operating speeds that take into account permanent civil speed restrictions such as grades curvature and track super-elevation operation on aerial structures the design and layout of crossovers and the time it takes to move through them as well as other operational restrictions

bull Speed restrictions imposed by the Maintenance of Way and other departments and Department ofPublic Utilities (DPU) regulations

bull Maximum design speed of 50 miles per hour

bull Station dwell times This is the amount of time that a train is stopped at a station for passengers to alight and board It normally ranges from 20 seconds at most stations to 50 seconds at rail-to-rail transfer stations depending on the travel period and the ridership volume at a particular station

Terminal turn-around times (when train operators change from one end of the train to the other for the return trip) will be no less than 3 minutes allowing recovery capability for only a very minor service delay This limited tum-around time is made possible by the use of fallback operators at either one or both ends of the line The fallback operator is at the terminal station in position to take over for an inbound train operator immediately after a trains arrival The inbound operator then has a prescribed period ofbreak time before heshe takes up service again by relieving the next inbound train operator The relay may continue through most of the service day The turn-around time for various levels of service delivery is also subject to headway cycle and clearance slots at interlockings where trains must use the available opportunities for their movements to keep in the proper cycle

01-06-2011 28

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30 - OPERATIONS

Table J presents the consolidated travel times for the entire Green Line

Table J - Estimated Travel Times Between Stations - Green Line

B Boston COllege- Government ltCUter via Commonwealth Ave ~~ ~

INBOUND

Lake St

Chestnut Hill Ave

Brighton Ave

Blandford St

Kemnore

Hynes

Copley

Arlington

Bo lston

Park St

Government Center

TOTAL

-

_Distance~~ Cumulative

~ Befiveen _ Distance

- Stations

0000

0768

1947

1273

0264

0362

0565

0363

0325

0303

0249

642

000

077

272

399

425

461

518

554

587

617

642

Early

AM

2

9

8 5

2

3

I

2

34

Sam le Weekday Ru~ Times i~Jilinuies AM Midday School PM Evening

Peak Peak Peak

2 2 2 2 2

15 13 15 15 12

10 II 12 12 II 5 5 6 6 5

2 2 2 2 2

5 4 5 5 4

I 2 2 2 2 2

1 1

2 2 2 2 2

45 43 48 48 42

-

Late

2

II

9 6

2

3

1

2

38

-i

OUTBOUND

Government Center

Park St

Bo lston

Arlington

Copley

Hynes

Kenmore

Blandford St

Brighton Ave

Chestnut Hill Ave

Lake St

TOTAL

0000

0570

0315

0318

0365

0560

0368

0267

1286

1940

20749

674

000

057

089

120

157

213

250

276

405

599

674

2

1

2

3

6

6

6

5

33

2 2 3 3

1

2 2 2 2 2

1 1

3 2 2 3 2

6 4 4 5 3

5 5 5 7 7

9 9 9 13 11 8 9 9 12 12

6 6 6 6 6

43 40 41 53 48

2

2

3

6

8

9

6

39

Early AM Midday PM Evening Late AM Peak Peak

Cleveland Circle 0000 000

-i Washington St 0749 075 5 7 7 7 6 6 5 Coolidge Comer 0783 153 5 7 6 6 6 5 5

St Mmys St 0734 227 4 7 6 6 6 6 5 Beacon Junction 0563 283 1 Kenmore 0102 293 2 2 2 2 2 2 2

Copley 0927 386 5 7 6 6 7 6 5 Arlington 0363 422

Boylston 0325 455 2 2 2 2 2

Park St 0303 4X5 1

01-06-2011 29

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Government Center 0249 510 2 2 2 2 2 2 2

Haymarket 0281 538 1 2 2 2 2 2 North Station 0220 560 2 3 2 2 3 2 2

TOTAL 560 30 42 38 38 39 36 31

OUTBOUND North Station 0000 000

Haymarket 0220 022 4 3 4 4 3 Government Center 0281 050 2 2

Park St 0249 075 2 2 2 3 3 2 Boylston 0315 107 1 1 Arlin on 0318 138 2 2 2 2 2

Copley 0365 175 1 1 Kenmore 0928 268 5 9 6 6 8 5 5

Beacon Junction 0498 317 2 4 5 5 5 5 5

St Marys St 0598 377 2 2 4 4 4 4 4

Coolidge Corner 0752 452 3 3 4 4 4 5 4 _Washington St 0781 530 2 2 2 3 3 3 2 Cleveland Circle 0744 604 2 2 3 3 3 4 3

TOTAL 604 23 33 33 36 40 38 30

D Riverside GoVernmefit Gentet via Highland Branch ~ ~_ ~ ~ ~ ~~_ d

Midday School middot PM Evening Late

Riverside 0000 000

Eliot 2225 223 6 7 7 7 7 7 6 Reservoir 4040 627 7 10 9 9 9 8 7

Beaconsfield

Fen way

Beacon Junction

0431

2470

0429

670

917

960

2 4 2

2 9

2

2 5

2

2

5 3

2

5

3

2

5

2

2

5 2

Kenmore 0102 970 3 3 3 3 3 3 3

Copley 0927 1062 5 7 6 6 7 6 5

Arlington 0363 1099 1 1

Boylston 0325 1131 2 2 2 2 2 Park St 0303 1162 1 1

Government Center 0249 1186 2 2 2 2 2 2 2

Haymarket 0281 1214 1 2 2 2 1 North Station 0220 1236 2 2 2 2 2 2 Science Park 0485 1285 2 3 2 3 3 3 2

Lechmerc 0397 1324 3 5 4 5 5 5 4

Washington St 0780 1402 3 3 3 3 3 3 3

Gilman S uare 0710 1473 2 2 2 2 2 2 2

Lowell Street 0700 1543 2 2 2 2 2 2 2 Ball Square 0490 1592 15 15 15 15 15 15 15

Colle eAve 0570 1649

TOTAL 1649 505 665 585 625 635 605 535

OUTBOUND College Ave

I3all Square

Lowell Street

Gilman Square

Washington St

Lechmere

0000

0570

0490

0700

0710

0780

000

057

106

176

247

325

15

2 2 3

15

2 2 3

15

2 2 3

15

2

2 3

15

2

2 3

15

2 2 3

15

2 2 3

01-06-2011 30

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Science Park 0397 376 2 2 2 2 2 2 2 North Station 0485 413 2 2 2 2 2 2 Haymarket 0220 435 3 2 2 3 2 2

Government Center 0281 463 1 2 1 Park St 0570 488 2 2 2 3 3 2

Boylston 0315 519 1 1

Arlington

Copley

Kenmore

0318

0365

0928

551

588

681 5

2 1 9

2

6

2

1

6

2

8

2

5 5 Beacon Junction 0498 730 2 4 5 5 5 5 5 Fenway 0429 773 3 3 2 2 2 2 2 Beaconsfield 2471 1020 5 5 6 6 6 6 5 Reservoir 0431 1063 2 2 2 2 2 2 2 Eliot 4040 1467 5 5 6 6 5 5 5 Riverside 2225 1690 8 9 10 10 10 9 7 TOTAL 1690 495 605 585 595 635 575 525

E Heath Street- Eechmere via Huntin ton ~Avenue - ~~ ~ ~ ~ ~ lt 17

I-IcathSt 0000 000

AM

Peak Midday Evening Late

B1igham Circle 0685 069 4 6 5 5 5 4 4 Northeastern 0908 159 5 6 5 6 6 5 5

Symphony 0284 188 2 2 2 2 2 2 2

Prudential 024 212 2 2 2 2 2 1 Co ley 0371 249 2 2 2 2 2 2 2

Arlington 0363 285 1

Boylston 0325 318 2 2 2 2 2

Park St 0303 348

Government Center 0249 373 2 2 2 2 2 2 2

Haymarket 0281 401 1 2 2 2 1

North Station 0220 423 2 2 2 2 2 2

Science Park 0485 472 2 3 2 3 3 3 2

Lechmere 0397 511 3 5 4 5 5 5 4 UnionS uare 0900 601 45 45 45 45 45 45 45

TOTAL 601 315 395 355 395 395 365 325

0000 000

0900 090 45 45 45 45 45 45 45

Science Park 0397 130 2 2 2 2 2 2 2 North Station 0485 178 2 2 2 2 2 2

Haymarket 0220 200 3 2 2 3 2 2 Govcmmcnt Clnter 0281 228 1 1 2 Park St 0249 253 2 2 2 3 2 2 Boylston 0315 285 1 1

Arlington 0318 316 2 2 2 2 2

Co ley 0365 353 1 1 1

Pmdential 0384 391 2 2 2 2 3 2 2 Symphony 0240 415 2 2 2 2 1

Nmtheastem 0274 443 2 3 2 2 2 2 2

Brigham Circle 0913 534 5 7 5 6 6 5 5 Heath St 0668 601 4 5 4 5 5 4 4

TOTAL 601 295 375 315 345 375 315 305 Source META

01-06-2011 31

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERA TONS

Mattapan High Speed Line _ - _ ~- ~-

Distance Distance -shy -Befivcen Cumulative Beh cen shy Qumulathe -

Stations Distance Stations _ Distance INBOUND INBOUND OUTBOUND OUTBOUND

Mattapan 0000 000 026 zmiddotss Capen Street 025 025 030 229

Valley Road 031 056 044 199

Central Avenue 043 099 031 155

Milton 032 131 029 124

Butler 029 160 057 095

Cedar Grove 057 217 038 038

Ashmont 038 255 000 000

For the Mattapan High Speed Line scheduled run times are 11 minutes from 630 am to 600 pm otherwise run times are nine minutes

362 Accommodating Persons With Mobility Needs

Operations personnel must be aware of the particular needs of elderly passengers and those with disabilities during both irregular and single-track operations Circumstances may well require supervisory personnel security personnel andor others at side-platform stations to assist passengers and expedite train operations where possible

Special signage andor operating or other personnel positioned at the sidewallc entrance to those side-platform stations is required to properly direct passengers to the proper platform during single-track operations Assistance in the proper time and location effectively mitigates train delay issues encountered from having to wait for passengers moving from one platform to the other

Delays that occur at stations to accommodate the elderly and those with disabilities increase station dwell times and further increase the running times between interlockings described in the paragraphs above For these reasons operating personnel arc required to be especially attentive to the special needs that will occur at side-platform stations during single-track operations deploying additional resources as necessary

37 Train Operations

This section describes the train service levels currently being operated on the MBTA Green Lines four branches and the central subway system

371 Green Line Branches and Central Subway

Revenue service begins at approximately 500AM weekdays and on Saturday and 600AM on Sunday ending at 130 AM seven days a week Trains service all branch stops and stations in the Central Subway system Each of the lines end at various points in the Central Subway System - the B and D branch trains turn at Government Center Station C branch

01-06-2011 32

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

trains turn at North Station and the E branch ends at Lechmere Station See Table B m section 21 of this document for detailed information about service frequency

As necessary weekend diversions are operated on portions of the Green Line in order to provide a large work window for capital projects such as bridge rehabilitations In addition the MBTA will shutdown lines for an extended time to conduct large scale capital projects such as the Riverside Line Track Replacement project

372 Green Line Extension

The Green Line Extension will be fully integrated into current Green Line Operations All operations for the Medford and Union Square aligrunent will be based at the new maintenance facility in Somerville next to the Boston Engine Terminal Mainline operations will be controlled from the ace

373 Start-up Operations- Green Line Extension

Startup Operations (SUO) takes place as the last rail activation clement of the project after substantial completion of the project and System Integration Testing has been completed The start-up date of revenue train operations for the public will immediately follow completion of SUO During SUO which is scheduled for approximately six months wayside systems vehicles communications and schedules are tested and evaluated under simulated operating conditions Service interruption scenarios and emergency response activities are practiced Intra- and inter-agency familiarization takes place The experience gained in this period will be used to refine earlier planning data and possibly develop more accurate rurming times to those shown in Table J

Pre-revenue service testing will be somewhat more complicated due to the direct interface between the existing Green Line operations and the Green Line Extension at the Lechmere Viaduct When necessary revenue service schedules for the existing Green Line will be merged with the pre-revenue testing schedules necessary for the Green Line Extension During this pre-revenue testing trains will run empty as operators will need to familiarize themselves with train operations on the Green Line Extension MBTA has previous experience combining testing with regular service delivery Special provisions to assure the safety and efficiency of the system interface on the Lechmere Viaduct will be required similar to those used in earlier start-ups

374 Revenue Service Initiation -Green Line Extension

As with previous new rail and bus rapid transit start-ups the MBTA Operations Department will work with other Departments to develop an Operational Plan An approach similar to the Silver Line may be used for the grand opening of the Green Line Extension The Opening Operational Plan covering the appropriate period will be developed to ensure proper preparation for heavy volumes of passengers Inaugural events will be held shortly after a soft opening of the system MBTA staff fi-om the various disciplines of the Authority

01-06-2011 33

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

will be used to provide safety crowd control and assistance to passengers and visitors at all new Green Line Extension stations

3741 Hours of Operation

An initial service day of approximately 20 hours will be scheduled for revenue operations The focus on the early morning and late evening service will he to provide minimum connecting times between the MBTA Green Line and other MBTA services such as commuter rail operations and the Orange Line at North Station the Blue Line at Government Center and the Red Line at Park Street Station

The following train service parameters have been established for Green Line Extension operations

bull The span of service is approximately the same on each day of the week with a slightly shorter span on Sundays

bull Early Morning Service o Trains beginning revenue service at either Union Square Station or College

Avenue Station leave from Somerville Maintenance Yard o The first westbound revenue train from Union Square Station toward

Lcchmere will leave at approximately 455-515 AM o The first westbound train from College Ave Station toward Lechmere will

also leave at approximately 455-515 AM o The first eastbound revenue trains will leave Riverside and Heath Street at

approximately 455 and 530AM respectively bull Late Night Service

o The last eastbound trains will leave Heath Street and Riverside at approximately 1205-1245 AM

o The last westbound trains toward Lechmere Station will also leave Union Square Station and College Ave Station at approximately 1205-1245AM

o All trains will leave the mainline hy 130 am

3742 Weekday Peak Period Service

For existing service the peak direction of travel is east from Boston College (B branch) Cleveland Circle (C branch) and Riverside (D branch) to Downtown Boston in the morning and the reverse direction during the evening commute The Heath street (E branch) peaks in the opposite direction due to commuters from Lechmere traveling to Downtown Boston in the morning and due to commuters transferring from other subway or commuter rail lines and traveling in the reverse-commute direction out to the Longwood Medical Area in the evening

For the Green Line Extension the peak direction of travel is west from Union Square and College Avenue in Medford in the morning with the reverse direction for the evening commute The combined segments will realize peak demand that will travel in two opposite directions both to and from Park Street Station

01-06-2011 34

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Scheduled service for the Union Square and Medford Branches is a direct extension of services already provided on the Green Line for the Heath Street (E branch) and Riverside (D branch) branches As such the scheduled headway for both the morning and evening peak period will be one train every 5-6 minutes All weekday trains will operate with at least two (2) cars

The general parameters for peak time periods are

bull The AM peak period begins at 630am and ends at 900am The peak of the peak period into Park Street Station is anticipated to occur between 730am and 830am

bull The PM peak period begins at 330 pm and ends at 630 pm The peale of the peak period away from Park Street Station is anticipated to occur between 500 pm and 600pm

It is expected that some schedule adjustment will occur after the beginning of revenue service as customer travel patterns become established

3743 Weekday Mid-Day Service

During the off-peale mid-day periods 900 am to 330 pm train service frequencies are reduced Service will operate every 8 to 10 minutes

3744 Weekday Evening-Night Service

Evening service between 630pm and 830pm will operate at 10 minute headways on the Green Line Extension consistent with the existing Green Line

Night Service from 830pm until 130 am will have 11 to 14 minute headways Trains will have two-car consists

3745 WeekendHoliday Service

Extension service is expected to operate every 10 minutes on weekends and holidays similar to existing Green Line Service For some periods of higher ridership service every seven to eight minutes will be offered

3746 Special Event Service

Additional service is provided as necessary for various special events The largest special events of the year include First Night Boston (New Years Eve Celebration) on December 31 and the July Fourth fireworks These events will require additional vehicles to be deployed to provide service

01-06-2011 35

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

The MBTA also provides additional Green Line service in order to meet demand for professional sports events in Boston In addition extra train service will be provided along existing routes as required by customer demand for other special events

3747 Train Operating Patterns

For normal train operations on the Green Line trains will depart from one of the yards generally determined and scheduled by train location as it relates to the individual branches It should be noted that this represents a significant challenge at the yards The Heath Street Branch (E branch) is problematic due to the distance between the carhouse and the location where trains can enter the E branch V chicles leaving the current yards (Riverside Reservoir and Lake Street) need to run cast into the Central Subway system before heading west on the E branch Upon completion of the Green Line Extension it is expected all E branch cars will operate from the Somerville Yard

Normal operations will have all eastbound trains (Riverside to College Avenue and Heath Street to Union Square) operating on Track 1 while all westbound trains (College Avenue to Riverside and Union Square to Heath Street) operating on Track 2

During periods of irregular operations service interruptions or emergencies OCC dispatchers will use their best judgment to assign trains to specific branches considering the following criteria

bull Station track availability and train movement

bull Occupancy of the tail track(s) if applicable

bull The total time required to traverse the interlocking (depending on the route selected) and berth on the designated arrival track and

bull The proximity of the following inbound train on the same track

For discussion of single-track operations refer to Section 721 below

38 Total Revenue Fleet Requirements FY 2011-2015

Total fleet requirements include the number of vehicles required for scheduled peak period revenue operations including those needed for run as directed Trains and those needed for maintenance Maintenance needs include vehicles for scheduled maintenance and an allowance for unscheduled maintenance or repair (See the Light Rail Fleet Management Plan for details on calculating fleet needs)

Based on the hoardings projections shown in Section 32 above the total fleet requirements are presented by Fiscal Year in Table K

01-06-2011 36

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30 - OPERATIONS

Table K- Total Fleet Requirements FY 2011-2015 ~

~ - ~ y ~ 1-_~ --shy Eiscal yenear ~ -v ~

- ~ ~ ~

- -shy -

- shy ~ ~ -

- --shy -- - - 20l2 -2o1r 2014 - 20l5 - 2016- - -Ridership 201947 203764 205598 207449 209315

Peak Headways (min) 5-7 5-7 5-7 5-7 5-7 middotmiddot middotmiddot middot middot Vehicles middot middot

Scheduled Service 52 52 52 52 172

Run as Directed 6 6 6 6 6

Corrective Maintenance Hold 41 41 41 41 41

Preventive Maintenance 10 10 10 10 10

Heavy Damage 10 10 10 10 10

Total Required 158 158 158 158 178

Total Available 219 219 219 219 243 Notes Vclncle numbers rue from the Subway Fleet Management Plan

39 Operations Control Center

The OCC is located at the MBTA Operations Building at 45 High Street in Boston

For additional information about the OCC please refer to Section 238 above and Section 70 Service Interruptioru and Emergencies

310 Train Operators

Each MBTA Green Line car is operated by a single train operator There are no other crew members

3101 Reporting Station

All train operators report on and off duty at each yards facility

3102 Relief Points and Fallback Operators

Some in-service train operators swing off at the terminal stations or the Reservoir Upper Yard This arrangement avoids the time and expense required to deadhead train operators to and from the end points on the line It substantially improves the productivity of train operators and reduces operating cost

3103 Duty Assignments

All train operator revenue assigrunents arc developed by the MBT A Plans and Schedules Department When completed they arc transmitted to the Green Line Superintendent for

01-06-2011 37

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

implementation at specified dates Train operators nortnally pick their duty assignments in accordance with the terms of collective bargaining agreements that are in effect Some operators are assigned to take custody of trains and place them into service or bring them back from service from the various carhouses Some train operators relieve others already in service and may or may not handle trains to and from the yard Other train operators are assigned to work as directed providing staffing for logistical train movement within the yard limits mainline replacement test or extra trains and emergency operator replacement Besides the number of train operator assignments needed to provide scheduled and logistical service an additional number of extra or relief operators arc required to cover train operator vacations and sick days and to provide coverage for other vacancies that may occur

Preliminary estimates show that operation of service along the Green Line Extension will require an additional 31 full-time (FT) streetcar motorpersons and 12 part-time (PT) streetcar motorpersons An additional five FT and PT streetcar motorpersons would be required for cover list (relief drivers used to fill in for absent ones) resulting in a total of 36FT and 15 PT streetcar motorpersons

01-06-2011 38

MBTA Light Rail Transit System Operations and Maintenance Plan S~CTON 40- ENGINEERING AND MAINTENANCE

40 ENGINEERING AND MAINTENANCE

41 Management and Supervision

The Engineering and Maintenance departments are responsible for Track Communications Signals Traction Power Building and Structures Responsibilities encompass all required inspections preventive maintenance corrective maintenance emergency response and system design and improvements These departments are also responsible for rail system infrastructure preservation (Note This section does not apply to MBTA Commuter Rail which is operated and maintained by the Massachusetts Bay Commuter Rail Inc)

As portions of the systems start to age every effort is made to protect the infrastructure investment Examples of this work include track maintenance and repair rail profile grinding signal repair and replacement grade crossing rehabilitation traction power system renewal and upgrades These programs are necessary to support the Light Rail Operations overall goal of operating and maintaining a safe clean and efficient transit system with professionalism courtesy and integrity throughout the Metropolitan Boston region

The Engineering and Maintenance Department is currently divided into six units that directly support the MBTA Operating System

bull Ttack bull Signals bull Traction Power bull Communications bull Building amp Structures bull Projects

The Track Signals and Communications Departments report to the Director of Systemwide Maintenance amp Improvements Traction Power and Building amp Structures report to the Director of Facility Infrastructure amp Engineering Both directors report directly to the Assistant General Manager for Engineering and Maintenance along with the Deputy Director of Projects The Fiscal Year 2011 Organization Chart for the Engineering and Maintenance Department is presented on the next page

The Engineering and Maintenance Department personnel are currently stationed at three base locations dispersed throughout the rail system network as follows

bull 45 High Street Boston bull 500 Arborway Jamaica Plain bull Arlington Ave Charlestown

39 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEfRING AND MAINTENANCE

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40 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

Included in the preventive maintenance program are periodic inspection and maintenance tasks which have been established to meet the METAs needs The scope and frequency of these tasks are based on the following criteria

bull System safety bull Regulatory requirements bull Manufacturers recommendations bull Agency experience bull Budget constraints

A brief summary of each of the maintenance areas with department-specific Maintenance Plans noted as applicable is contained in the following sub-sections

42 Track

The track of the MBTA Subway System is maintained hy the Track Department in accordance with the programs defined in the Departments Track Maintenance Program Jnly 2008 The plan complies with established industry guidelines as well as Federal and State regulations Inspection and maintenance is performed using tested and reliable methods DPU regulates track inspection at the MBTA which requires formal inspection and maintenance programs A systematic inspection and maintenance program has been established to ensure the safety of the riding public and MBTA employees

All MBTA Subway track is inspected and maintained in accordance with the Federal Railroad Administration Track Safety Standards as contained in Title 49 CFR Part 213 It is MBTA Subways policy to maintain its track to a standard that is one Federal Railroad Administration (FRA) track class higher than is required by the maximum operating speed for any given segment of track

Track inspection is performed by trained and certified track inspectors to identify potential safety hazards and to report on the changing condition of the track geometry Main and yard tracks arc required to be inspected three times weekly with at least a one-day interval between the inspections In addition each switch tumout and track crossing must be inspected weekly Written track inspection reports are completed by the track inspectors documenting the location track nature and extent of the defects and conditions observed Reports also contain repair date action taken and the name of the person making the repairs to minor defects at the time of the inspection Defects that cannot be repaired by the inspectors at the time of inspection are considered major defects requiring additional resources andor a longshyterm maintenance program and plan to remedy the issue

The following are examples of the items that are included in an inspection

bull Track Stmcture All ballasted track direct fixation track embedded track grade crossings and special track work sections arc inspected for appropriate fit of all components including track switch points and moving parts

41 01-06-2011

middot MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE middot

bull Fastening Systems Direct fixation bolts and rail clips spikes joint bars and rail anchors are inspected for tightness

bull Track Geometry Track gauge alignment cross-level super-elevation as well as ballast and sub-grade conditions are inspected to determine that they are within in acceptable tolerances

bull Deterioration Excessive or unusual wear of rail ties bolts joint bars frog inserts switch points rail welds and other appurtenances is identified by measuring and evaluating in accordance with the requirements and tolerances or each component Such inspections also include identifying vegetation growth and right-of-way encroachments or infringements

bull Undergoing or awaiting repair Any track undergoing or awaiting repair upon which a speed restriction is assigned shall be inspected at a frequency which will ensure safe operation at all times

bull DPU may require inspections at more frequent intervals in areas of dense traffic high operating speeds or questionable physical conditions

The Track Maintenance Program provides detailed instructions for each type of inspection including the standards and tolerances to be met the forms to be used the type of repair andor corrective actions required for each situation the materials and procedures to be used and the record-keeping requirements

As with other maintenance tasks that involve the active railroad the Track Department must perform a significant amount of its work during the limited non-revenue service hours This requires special coordination and flexible work schedules with personnel and equipment availability sufficient to accomplish the required work in the time period available In many cases the work can be accomplished without adversely affecting scheduled train service

Other work of longer duration or involving interlockings for example can involve taking sections of track or interlockings out of service while repair andor reconstruction work is done The Track Department coordinates its plans and activities closely with various Subway Operations Departments including Transportation OCC and Plans and Schedules In some circumstances single-track train operations are required to provide sufficient time for the necessary work to be performed

The Track Department maintains the required records of inspection and maintenance and makes them available to the DPU for review and audit

43 Communications

The Communications Department installs and maintains the rail system telephone and radio communications systems on the MBTA system The following communications systems are

01-06-2011 42

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

in place on the MBTA Green Line Central Subway System and will be installed on the Green Line Extension

bull Maintenance Telephones (at interlockings and signal installations)

bull Emergency Telephones at Traction Power Substations (TPSSs)

bull Emergency Telephones at Blue Light Stations (BLS)

bull Fire Alarm Systems (All Stations)

bull Passenger Assistance Intercom Systems at stations

bull Public Address (P A) Systems at passenger stations

bull Variable Message Sign (VMS) Systems at passenger stations

bull VSS at passenger stations

bull VSS monitor equipment at the OCC

bull Audio and Video recording equipment at the OCC

bull OCC Uninterruptable Power Supply (UPS)

bull Wide Area Network (WAN)

bull Radio channel for train operations

bull Radio channel for yard operations

bull Multi-transmitter system radio channel for Right-of-Way Maintenance

bull Tunnel radio system including firepolice channel connections

There are other commnnications systems at MBTA to serve the agencys administrative functions which are also installed and maintained by the Communications Department within MBTA Engineering and Maintenance

Inspection and maintenance of the radio and telephone systems listed above and the devices connected to them are carried out at specific intervals in accordance with manufacturers recommendations and where applicable in accordance with the requirements of the Federal Communications Commission (FCC) and the DPU The Commnnications Department maintains records of the required inspections and maintenance and makes them available to the FCC and the DPU for review and audit

Most of the radio antenna locations that serve the MBT A System are located within the Boston Metropolitan area and arc located on MBTA owned properly

The Commtmications Department works closely with the Facility Infrastrnctnre and Engineering Department that manages the SCAD A system to manage the interfaces between the two systems

01-06-2011 43

MBTA Light Rail Transit SystemmiddotOperations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

44 Signals

The Signals Department installs and maintains the wayside signal and train control systems on the MBTA Subway System It does not install or maintain the signal equipment mounted on the light rail vehicles

The following signal systems are m place on the MBTA Green Line and Green Line Extension

bull Automatic Vehicle Identification (A VI) System

bull Wayside Signal System

bull Signal track circuitry and associated equipment

Signal maintenance includes the periodic inspection testing and performance of both scheduled and coucctivc maintenance to insure the proper and safe operation of the signal system The scope of signal maintenance includes interlockings and yard signal systems The core of this system includes the testing adjustment and repair of vital relay circuitry logic networks relay logic control limit circuits for protection against following trains power supply and transfer networks and all the relevant and peripheral appurtenances and signal appliances

Signal supervisors oversee the work of signal maintainers and other signal department personnel to achieve the required levels of safety and operational performance reqnired by the MBTA Subway system

A feasibility study is cuuently underway for a train control system for the Green Line Once a teclmology is chosen for train control the MBTA expects to pilot the teclmology on one of the Green Line branches The Green Line Extension will be designed in such a way not to preclude the implementation of train control on the Medford and Union Square Branches

45 Traction Power

The traction power distribution system consists of three components substations auxiliary distribution and the DC distribution systems The basic preventive maintenance program is divided into two parts the first part is the required or safety related maintenance which is performed on a schedule the second part consists of those inspections and procedures that when completed within a prescribed time frame act to ensure a safe economical and reliable operation

To achieve the operational support and maintenance goals the personnel of the traction power department maintain a flexible operating schedule This schedule provides response coverage during the hours of revenue operations while maximizing the efficiency of scheduled maintenance activities during the non-revenue hours This is particularly critical due to the small non-revenue window available for traction power maintenance The plan is

01-06-2011 44

i

_

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

middot implemented by scheduling the maintenance force in the most effective manner This is done with overlapping shifts of maintainers that can concentrate their efforts as required by maintenance schedules The Traction Power Department participates in extensive in-house training and in the safety drills that are implemented by the Chief Safety Officer and the MBTA Transit Police Department

451 Traction Power Substations

The existing Green Line is fed by the Traction Power Substations presented in Table L

Table L - Traction Power Substations

bullSubstation ~ gt f ~ i

bull Location i ~ ~ tf

bull

c ~

bull Supplier

Coolidge 19 Webster Street Brookline MBTA

North Station 80 Haverhill Street Boston MBTA

Shawmut 1091 Washington Street Boston MBTA

Newbury 354 Newbury Street Boston MBTA

Cooks Jnnction SIR Winchester Street Newton Highlands N-Star

South Station 45 High Street Boston N-StarMBTA

Reservoir Strathmore Road Brooldinc N-Star

Riverside Grove Street Newton N-Star

Berkeley 90-92 Berkeley Street Boston MBTA

Kenmore Loop at Kenmore Passenger Station MBTA

Commonwealth Ave Public Alley ofHarvard Street Brookline MBTA

Aspinwall Off Longwood Avenue Brookline MBTA

Hanunond Pond Off Hammond Pond Parkway Brookline N-Star

Mattapan River Street Boston MBTA

Ashmont Dorchester Avenue Boston MBTA

452 Overhead Catenary System (OCS)

The OCS for the MBTA Green Line is a simple catenary equipped with an auto-tensioning system to maintain the proper level of tension in the OCS contact wire A system of counterweights automatically and continuously maintains the proper degree of tension in the system For yard tracks and some sections of embedded track single fixed trolley wire is used instead The trolley wire requires that tension be manually adjusted by traction power personnel to accommodate changes in the ambient temperature and other conditions The manual method is less expensive to build but labor intensive and more expensive to maintain

01-06-2011 45

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

It also can increase the risk of entanglement of a pantograph in the catenary under certain conditions

The following list of major components 1s included in the detailed traction power and overhead catenary maintenance plan

bull A C Vacuum Breakers bull AC Load Break Switches bull Rectifier Transformers bull Rectifiers bull DC Breakers and Contra Is bull Auxiliary Transformer bull Potential Transformers bull Batteries bull TPSS Air Conditioning bull Fire Alarm TestRepair bull Emergency Operation Switches bull Manual Operation Switches bull OCS Tension and Height bull Manholes bull Safety Equipment bull Emergency Trip Switch System bull Station Lighting bull Emergency Ventilation Systems bull Station Power bull Documentation of all inspectionswork

In addition to the maintenance of the traction power substations and the OCS for the Light Rail Division the Traction Power Department is responsible for the maintenance of the Heavy Rail Divisions third rail system and its traction power substations the ventilation and lighting systems for all tunnels I underground segments auxiliary power equipment the UPS systems and other associated equipment

The Traction Power Department is equipped with the specialized vehicles and other gear that arc required to maintain the system

46 Building and Structures

The Deputy Director of Building and Structures has the responsibility for the maintenance of the right-of-way stations bridges and other structures revenue vehicle maintenance facilities passenger stations and wayside system facilities for the MBTA Subway System

01-06-2011 46

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

The Building and Structures Department performs the periodic maintenance and repairs needed to maintain the right-of-way stations buildings and shop facilities of the MBTA Subway System

47 Engineering and Maintenance Projects Systems Engineering

The Maintenance of Way Engineering Department supports the Communications Traction Power and Signals Departments with systems design evaluation and testing oversight for both in-service and proposed rail projects

01-06-2011 47

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

50 SUBWAY FLEET AND SUBWAY FLEET SERVICES

51 Management and Supervision

The Division Chief of Light Rail Maintenance monitors all rail fleet activities on the Green Line Themiddot Green Line Maintenance Superintendent is responsible for managing the day-toshyday operations at each of the carhouses The Senior Director of V chicle Procurement and Quality Assurance oversees all of the Everett Shops operations including the main repair facility The Section Chief for the Everett Main Repair Facility manages the operation on a daily basis

Shift operations include a number of forepersons managing the work of tradespeople rail repairers and other support staff for fleet maintenance

52 Description of MBTA Green Line Light Rail Fleet

The MBTA Green Line fleet of Light Rail V chicles (LRV s) presently consists of 114 Type 7 Kinki- Sharyo Cars and 95 Type 8 AnsaldoBreda Cars which are articulated with an A and B section The Kinki-Sharyo car seats 46 with a typical capacity of 101 The AnsaldoBreda Cars are a 70 percent low floor vehicle with a deployable bridgeplate located at each of the low floor doorways to provide access for disabled customers they seat 44 and accommodate up to 2 wheelchairs with a typical capacity of 101 Both types of cars can hold additional standees under crush load conditions

The cars are designed to operate on a nominal 620 volt DC supplied by an OCS Each car has a single pantograph on the A end of each car that is extended vertically to contact the OCS to collect electrical energy for traction power and the vehicles auxiliary systems Each car is equipped with a radio climate control system and has a train operator cab on each end of the vehicle so that a single vehicle can be operated in either direction in customer service The cars may operate singly or in trains of two or three cars with a train operator for each car as defined by MBTA work agreements As one of their duties chief inspectors and inspectors assist train operators when needed

MBTA is in process of procuring an additional 24 cars for use on the entire Green Line system including the anticipated Green Line Extension The LRVs in this order will be designated as Type 9 cars

The Type 9 cars will differ in the following ways from the AnsaldoBreda Type 8 car

bull For the Type 9 car ASME RT-1 crashworthiness requirements will be specified providing improvements in crashworthiness performance through incorporation of crash energy management (CEM) features in the structure The CEM design will increase the amount of collision energy that can be safely absorbed by the Type 8 vehicle

bull 4 wheelchair locations will be required in the low-floor area of the Type 9 as opposed to 2 in the Type 8

48

imiddotJ

01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

bull Sliding plug doors will be required on the Type 9 car in place of the hi-fold doors used on the Type 7 and Type 8 cars

bull The HV AC system is required to utilize hermetically sealed scroll type compressors units with variable capacity control rather than the traditional piston-type compressors

bull The cars are required to utilize energy and life-cycle cost saving LED interior lighting bull The cars will be equipped with an internal and external video recording system

covering the passenger compartment doorways and the right-of-way from the operating end point of the view

bull The Type 9 car will be required to include additional passenger information signs and internal video information displays

521 Fleet Interchangeability

The Type 9 cars are specified to operate independently of the Type 7 and Type 8 cars The MBTA anticipated significant impacts to both cost and schedule should the Type 9s be required to be fully operationally compatible with the existing fleets Type 9 cars will be required to be mechanically compatible with the existing fleets to ensure collision compatibility and allow for recovery of disabled trains

522 Heavy Rail and Light Rail Operations Fleet Management Plan

The Heavy Rail and Light Rail Operations Fleet Management Plan is currently being updated to provide more detailed fleet operating and maintenance infonnation for tl1e Green Line as well as all other MBT A Subway lines

523 Train Control

The Type 9 cars will he manufactured with sufficient space under the vehicle to install electronic equipment for train control The remaining cars in the MBTA Fleet will need to be retrofitted to operate on lines equipped with train control

53 Description of Light Rail Fleet Services Facilities

531 Everett Subway Repair Facility

The Everett Subway Repair Facility located inEverett MA performs heavy repairs for which carhouscs do not have the appropriate tools and equipment to perform The Everett Subway Repair Facility typically perfonns on heavy equipment such as trucks HVAC units etc which are transported hctweeri the carhouses and Everett by MBTA employees In addition the Everett Main Repair Facility has the equipment to remanufacture critical components which are then returned to inventory

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532 Riverside Carhouse

The Riverside Carhouse located in Newton MA near the junction of Route 128 and the Massachusetts Turnpike is a large maintenance facility that is typically used for the Green Lines heavy repair operations Heavy repairs are considered repairs that require more than 24 hours to complete from the time the vehicle arrives at the shop The facility contains a car wash inspection repair areas blowing pit wheel truing pit resistor and pantograph repair area equipment and truck removal areas paint booth parts storage lube room battery room and welfare facilities The Riverside Carhouse which can store 90 vehicles in the yard has the capability to repair trucks true wheels change out HVAC units sandblast and paint vehicles replace windows and perform body repairs

533 Reservoir Carhouse

The Reservoir Carhouse located in Brookline MA ncar Cleveland Circle is a maintenance facility that primarily performs running repairs Running repairs are repairs that can be completed within 24 hours after the vehicle has arrived at the shop The facility which can store 51 vehicles in the yard contains a car wash car storage and three track inspection areas track and truck repair areas and a parts storage facility The carhouse also has the ability to remove trucks from the vehicles in the truck repair area and repair the electronic assemblies

534 Lake Street Carhouse

Lake Street Carhouse which can store 22 cars in the yard is located on the BostonNewton line at the terminus of the Boston College Line As the smallest carhouse employees perform daily inspections on a portion of the fleet and repair of minor defects if found Otherwise the repair work is referred to Reservoir or Riverside Carhouses

535 Green Line Extension (GLX) Carhonse

The GLX Carhouse which will be located in Somerville MA will provide washing cleaning inspection and maintenance and will have the capability to perform most vehicle repairs for the MBTA Green Line fleet

The main shop building at the Yard will contain tWo tracks with service and inspection pits and a third repair track with a hoist for heavier repairs as well as a wheel truing machine A second building will house a train washer facility

The GLX Carhouse must also depend on the Everett Subway Repair Facility for certain types of heavy repairs

The GLX Carhouse and Yard will have its own traction power substation to provide energy to the OCS for the facility LRV movements within the yard are made under the supervision of a yardmaster located at the carhouse

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

The GLX Yard will provide the yard track storage for Green Line LRV s that have been inspected serviced repaired washed cleaned and prepared for revenue service There will be several dedicated storage tracks Upon commencing revenue operations for the Green Line Extension a total of 80 LRVs will be supported by the GLX Carhousc The overall storage capacity for GLX Yard is 80 cars

The overall size and configuration of the property parcel on which the GLX Carhouse and Yard is located provides significant limitations to the layout of the facilities and to the efficiency of LRV and train movements within the yard areas The site is constrained geographically by terrain features including a street on the northwest side the MBTA commuter rail system mainline right-of-way on the east side the MBTA Green Line right-ofshywayoverhead bridge on the south side and the Broadway Street overhead bridge

These space limitations place a greater emphasis on the careful coordination of train and LRV movements and the development of an efficient yard operating routine

536 Mattapan Repair Shop

The Mattapan Repair Shop which is located in Boston MA is a maintenance shop that performs running repairs and vehicle inspections The facility which can store 10 vehicles in the yard contains a car storage area and two track inspection areas track and truck repair areas and a parts storage facility The Mattapan Repair Shop must also depend on the Everett Subway Repair facility for certain types of heavy repairs

54 Subway F1eet Inspection and Maintenance

The Preventive Maintenance Program consists of regularly scheduled actlvilics that arc necessary to maintain the performance level of the vehicles and their components Examples of typical activities include complete lubrication calibration adjustments and replacement of consumablcs such as air filters brake padsshoes and pantograph carbon strips Additionally many items arc visually inspected and repaired or replaced as needed

Preventive maintenance inspections are mileage-based for the Type 7 Cars - they are inspected at 6500 mile intervals or at 90 days if they havent accumulated 6500 miles Type 8 vehicles are inspected on a 90-day interval The PCC Cars are inspected at 30-day intervals

The HVAC system is inspected ammally Air compressor inspections are also performed on an annual basis There is an on-going coupler modification program in place Other campaigns and modifications are initiated on an as-needed basis

541 Cleaning and Servicing

The car interior is swept every night while more intensive cleaning such as washing the floors or window cleaning is done in accordance with a cleaning contract that MBTA has with an outside vendor When the car arrives at the carhouse yard after revenue service the

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car is sent through the train washer depending on the time of year for its external washing Following the washing and cleaning the train is moved to the yard

Most minor repairs can be made while the train is in the yard If necessary the train can be moved to the shop and spotted for repairs that cannot be done in the yard Once all needed repairs and cleaning is done it is moved to the designated storage track and positioned for its next assignment

542 Unscheduled Maintenance and Repair

In each of the individual carhouses reports of needed maintenance or repair may come from the operators or from the rail repairers during their daily inspections while preparing the fleet for service The need for repairs may be communicated verbally via hand-held radios or by generating a work order For LRVs in revenue service the train operator reports the fault or needed repair via portable or car-borne radio to the OCC The OCC then initiates a response to the train and also sends a work order to the maintenance department for repairs that may be needed

For maintenance or repair needs discovered in the yard depending upon the type of repair needed the vehicle may be repaired in the yard or moved into the shop and onto a service and inspection (SampI) pit or onto the heavy repair track and placed on the hoist Normally one of the two SampI pits will be utilized for unscheduled maintenance while the other is reserved for scheduled maintenance activities

For maintenance or repair needs that occur during revenue service the response is normally addressed in one of two ways The problem may be able to be handled in revenue service by the actions of the train operator who can respond to the problem while at the same time communicating with the OCC to notify them of the problem or by a transportation official Ifmiddot a long delay is expected then a repairer from Green Line Maintenance will be dispatched Otherwise the train will be pushed or pulled from service from the next train on the line

Reports of a vehicle incident problem are normally made via radio by the train operator In turn all response personnel become aware of the situation at the same time and can start formulating a repair or replace strategy MBTA personnel arc trained to follow specific procedures to safely address maintenance issues that occur on in-service trains

Line supervisors and some inspectors have a well-equipped sport utility vehicle (SUV) and move from place to place along the line as their duties require There are 25 inspectors and transportation supervisors on the line at any given time With the extension of the Union Square and Medford Branches three additional inspectors and one supervisor will be assigned to the cast end of the mainline and will be available to assist with incidents

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543 Critical Systems Replacement or OverhaulRebuild Program

In addition to the regular maintenance needs of the fleet the META will complete programmatic replacement of critical systems or mid-life overhauls of all vehicles as necessary Transit industry standards typically call for the evaluation of rail vehicles after they have been in service 10-12 years If the results of the evaluation indicate that beneficial results would be obtained by replacement of critical systems from rehabilitation (overhaul) then such work would need to be initiated as soon as possible Vehicles requiring an overhaul would be out of service for up to 60 days

Other major repairs to vehicles may occur as a result of warranty programs or be necessary as a result of accident damage

544 Emergency Response Capabilities

When an emergency occurs on the mainline the level of response depends on the severity of the incident Emergency response is utilized for accidents or derailments Accidents include collisions with automobiles persons or objects on the track The Green Line Supervisor Inspector and Rail Repairer Team respond to any accident that occurs on the mainline

At the incident the Incident Commander directs the efforts of emergency responders and reports to the OCC Rail repairer and track maintenance personnel are dispatched from their respective areas in all accident and derailment situations The Supervisor also coordinates with META and other agency emergency response personnel for the safe evacuation of the train ifnecessary

The rail repairers job is to evaluate the damage to the train and to coordinate with the Supervisor to get the train moving again once it has been released to move by the Incident Commander If further support is needed additional personnel are dispatched from the yard as necessary to assist in getting the train off the mainline so that service can continue

If the train cannot be moved under its own power another train may be sent to couple up to it and tow it to the yard Should that not be possible a heavy duty hi-rail Brandt truck designed to tow trains may also be utilized If the Brandt truck is utilized designated personnel at the yard load the portable re-railing equipment box onto the bed of the Brandt truck and drive the truck to the accident site If the accident occurs in an area away from a grade crossing or a level area that prevents the truck from driving directly to the scene then the truck would be placed on the track and would operate over the track to the accident site

In emergency situations the priority is to resolve the situation safely and quickly and to minimize the disruption to revenue service

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60 RULES SAFETY SECURITY AND TRAINING

61 Responsibility for Safety and Secnrity

MBTA has very active and visible safety and security programs led by the agencys Chief Executive Officer

MBTAs Policy Statement The MBTA is committed to providing safe secure reliable efficient convenient public transportation services to the region it serves A major consideration in fulfilling this mission is the safety and security of MBTA customers employees contractors vendors and the general public As such the MBTA has established and implemented comprehensive safety and security programs to ensure all MBT A construction projects and transit services are established and delivered within the highest practical level of safety and security

MBTAs Safety and Security Principles

bull Safety and Security are a 247 priority bull Safety and Security are everyones responsibility bull Accidents and injuries are preventable bull Working safely is a condition of employment bull Passenger and worksite security are vital for MBTAs success bull Training is essential for good safety and security performance bull Management is accountable for safety and security

62 System Safety Management Plan

MBTA Safety Department maintains a System Safety Management Plan (SSMP) in accordance with APTA standards and DPU General Orders The SSMP is the means of integrating safety into all MBTA System operations It establishes the mechanisms for identifying and addressing hazards associated with the MBTA System It also provides a means of ensuring that proposed system modifications are implemented with a thorough evaluation of their potential effect on safety The SSMP describes how accountability for safety is integrated throughout the organization

The MBTA Safety Department is responsible for developing administering and implementing a comprehensive SSMP with specific goals and objectives purposes programs and activities to prevent control and resolve unsafe conditions and hazards that may occur during the life cycle of the rail system The Safety Department shall be involved in all systems beginning with the conceptual engineering design and procurement through to the operational stages

The MBTA self-certifies its own rail transit projects subject to the safety oversight of the DPU MBTA however has a safety (and security) certification program for MBTAs Green Line Extension similar to programs used in its previous rail activations Io addition

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MBTAs Safety Department performs Internal Rail System Safety Audits (IRSSA) as required by DPU FTA and APTA to monitor system-wide compliance with the SSMP As required by DPU the IRS SA is conducted annually in accordance with APTA Guidelines In addition the Rail Transit Safety Section of the DPU conducts an on-site external audit of MBTA rail systems every three years

The SSMP is in the process of being updated to include operations on the Green Line Extension The SSMP is reviewed every three years to make updates corrections and modifications Any revisions to sections of the SSMP prior to the three-year cycle will be distributed as an amendment

63 Regulatory Agencies

631 Federal Railroad Administimiddotation (FRA)

The FRA is the regulatory agency with jurisdiction over railroads involved in interstate commerce and operating on the General Railway System of the United States The FRA regulates most aspects of safety in the railroad environment

The FRA nonnally does not regulate transit systems unless those systems operate on the same tracks or in the same corridor with the General Railway System of the United States FRA regulations do not impact Green Line operations

632 Federal Transit Administration (FTA)

The FTA is the regulatory agency with jurisdiction over transit systems in the United States that are not regulated by the FRA and receive federal funding The FTA through 49 CFR Part 659 has required the establishment of State Safety Oversight Authorities (DPU in Massachusetts) to oversee provision of adequate safety and security on rail transit systems The FRA and FTA work closely with state rail oversight and regulatory bodies such as the DPU to provide effective regulatory control of the public transit industry

633 Federal Communications Commission (FCC)

The FCC is the agency having jurisdiction over railroad radio communications and communications systems Its jurisdiction extends to transit systems including the MBTA

634 Architectural Access Board

The Architectural Access Board (AAB) is a regulatory agency within the Massachusetts Office of Public Safety Its legislative mandate states that it shall develop and enforce regulations designed to make public buildings accessible to functional for and safe for usc by persons with disabilities

To carry out the boards mandate the Rules and Regulations which appear in the code of

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Massachusetts Regulations as 521 CMR 100 have been developed and amended These regulations are incorporated in the Massachusetts building code as a specialized code making them enforceable by all local and state building inspectors as well as by the Board itself These regulations are designed to provide full and free use ofbuildings and facilities so that persons with disabilities may have the education employment living and recreational opportunities necessary to be as self-sufficient as possible and to assume full responsibilities as citizens

The Board consists ofnine members the Secretary of Public Safety or her designee the Secretary of Elder Affairs or his designee the Director of the Office on Disability or his designee and six members appointed by the Governor in consultation with the Secretary of Public Safety from lists submitted by the director of the Office on Disability Six of the appointed members are selected after consultation with advocacy groups on behalf of persons with disabilities The governor secretary and director shall exercise their best efforts to ensure at least two members are registered architects The chairperson shall be elected annually by the members

The authority of the AAB is triggered by any construction renovation remodeling or alteration of a public building or facility or a change in the use ofbuilding from private to public

635 Department of Public Utilities (DPU

The DPU has jurisdiction over railroads street railways and transit systems in the Commonwealth of Massachusetts and is the designated SSO agency required by the FTA The FRA and the FTA both have joint enforcement agreements with the DPU which give the DPU authority to enforce applicable Federal regulations on both railroads and transit systems within the Commonwealth of Massachusetts DPUs own regulations are issued in the form of General Orders and cover a wide range of subjects including signal design and maintenance transit car safety standards grade crossings walkways certain operating speed restrictions for transit systems The most recent DPU regulation affecting the META is to limit the speed of the Type 7 and 8 cars to forty ( 40) mph

636 American Disability Act Access Guidelines (ADAAG)

ADA standards govern the construction and alteration of places of public accommodation commercial facilities and state and local government facilities The Department of Justice (DOJ) maintains ADA standards that apply to all ADA facilities except transportation facilities which are subject to similar standards issued by the Department of Transportation (DOT) Federal facilities are covered by standards consistent with those of the ADA issued under a different law the Architectural Barriers Act (ABA)

The Access Board is responsible for developing and maintaining accessibility guidelines for the construction and alteration of facilities covered by the Americans with Disabilities Act (ADA) of 1990 The Board holds a similar responsibility under the Architectural Barriers Act

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(ABA) of 1968 The Boards guidelines provide a minimm baseline for other Federal departments responsible for issuing enforceable standards

The ADA recognizes and protects the civil rights of people with disabilities and is modeled after earlier landmark laws prohibiting disc1imination on the basis of race and gender To ensure that buildings and facilities are accessible to and usable by people with disabilities the ADA establishes accessibility requirements for State and local govermnent facilities under title II and places of public accommodation and commercial facilities under title III The law requires that the Board issue minimm guidelines to assist the DOJ and the DOT in establishing accessibility standards under these titles Those standards must be consistent with the Boards guidelines

64 Industry Organizations and Standards

641 American Public Transportation Association (APTA)

APTA sets standards for Passenger Emergency Response Plans System Safety Program Plans and other safety-related and security-related matters It also has an established peer review program in which periodic safety audits of the operations of member carriers arc conducted by other APTA members assisted by certified safety professionals The MBTA is a member of APT A and many members of the MBTA Subway and Bus Systems are active participants in APTA activities and programs

642 American Railway Engineering and Maintenance-of-Way Association (AREMA)

AREMA through its extensive worldwide membership conducts extensive research and testing of the methods standards and materials used in the construction and maintenance of railways AREMA publishes its standards and recommended best practices for its membership and these are widely used in the railroad industry

643 National Fire Protection Association (NFPA)

NFP A issues flammability and fire safety standards for the materials used in the manufacture and construction of vehicles buildings components products and supplies All MBTA rail systems must comply with the requirements ofNFPA Section 130

65 Operating Rules

Operating and safety rules are contained in the MBTAs Rules for Operators and Other Employees of the Light Rail Lines This book applies to the entire MBTA Light Rail System These rules and instructions authorize or govern the movement of trains authorize govern

or restrict the use of the main track by trains authorize govern or restrict the use of the main track by maintenance personnel authorize work to be done or personnel to be on the operating right-of-way or affect the safe operation ofthe railroad

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66 Standard Operating Procedures

Standard Operating Procedures (SOPs) define the steps to he taken hy operating or other employees who are on the right-of-way under specific circmnstances and in specific situations These SOPs are contained in the MBTAs System Book of Operating Rules and Procedures They provide a checklist of actions to be taken by employees in response to a specific situation named in the title of the SOP The SOPs do not define in detail how to perform the actions but only prescribe what actions shall be taken under certain circumstances Their purpose is to generate consistency and efficiency within the organization

67 Special Orders

Special Orders contain statements that can add delete or modify any operating rules or SOPs They act as mandatory instructions designed to satisfy the requirements beyond the operating

rules and SOPs

68 Training and Qualification

681 Training for Transportation

The Light Rail Training Department is responsible for all training involving mainline yard and train activities on the MBTA Subway System

The Basic Train Operator Training Course is an intensive eight-week course Prior to being selected for the Basic Train Operator Training Course all candidates must pass a preshyemployment test Criminal Offender Record Information (COR) check and physicaldrug test The successful candidates are then invited to attend the Course to become a part-time operator All operators become members of the Amalgamated Transit Union (Local 589)

The Basic Train Operator Training Course is a combination of classroom and hands-on training The successful graduate must re-certify after every two years of service according to current DPU requirements MBTA requires re-certification every two years but has a goal of annually recertifying operators The Re-Certification Class is a one-day eight-hour class

Officials supervisors yardmasters and instructors arc given additional training of one to three weeks In addition all Green Line dispatchers attend an eight week training course

682 Training for Signal Systems

Newly hired signal inspectors are trained on the systems that are currently installed with a focus on preventive maintenance instruction manuals and in the case of new lines consistent with the Project Management Plan A full program of familiarization with all lines is accomplished

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All signal inspectors are hired at the journeyman rate and there is presently no apprenticeship program

In addition to their maintenance training maintenance personnel are trained in rules and operating procedures by the Rail Operations Instruction staff

683 Training for Light Rail Vehicle Maintenance

While Subway Fleet Services personnel receive training as they begin their career at the MBTA specialized courses of instruction arc under development The various instruction departments and Operations management are reviewing the training needs of each of the lines and will set up the appropriate classes Each instruction department maintains training records for each employee sorted by shift These training records clearly showwhich courses an employee has and has not completed The supervisor then looks at his manpower workload and vacations and decides how many people to send to training courses When there is more than one employee with the same training needs work days and shifts then seniority is usually the determining factor in deciding which employee will attend the training first

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70 SERVICE INTERRUPTIONS AND EMERGENCIES

71 Principal Objectives

711 Safety and Security

The first priority in responding to and handling an emergency or a service disruption is for the safety and security of the customers MBTA and contractor employees emergency responders and members of the general public

712 Loss and Damage Mitigation

Once the safety and security of customers employees emergency responders and the general public has been assured the next priority in handling an emergency or a service disruption is to mitigate loss and damage to MBTA equipment property and facilities as well as to third party property that is adjacent to or in any way affected by the situation

713 System Recovery

As soon as the situation permits and once the safety and security of persons and property has been assured actions must be taken to restore system operations to normal If at all possible depending on the circumstances the goal of failure management activities is to maintain service to the highest degree possible during a service interruption This may be achievable through tum-back operations or single-track operations

Many actions such as calling for and the staging of extra equipment personnel materials and the establishment of bus bridges substitute bus service or other measures to provide alternate transportation to patrons can be taken while the cause of the service interruption or emergency is being investigated and handled In major events where the service disruption may be of an extended duration management supervisory and service personnel will work in shifts to provide needed rest and relief while ensuring sufficient coverage for the situation

72 Service Recovery Scenarios

Equipment failures accidents incidents and other events or conditions can adversely affect scheduled rail operations hinder system performance and disrupt operations beyond normally scheduled recovery capabilities

The impact that these situations have on rail operations is influenced by the following factors

bull Nature of the accident incident or failure bull Location on the system bull Train headways and ridership levels at the time andor bull Effectiveness of the service recovery strategy

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This section discusses briefly the most common types of events tbat can interfere with scheduled service and the general effects that each could have on operations and recovery strategies Experience has shown that each situation will have its own characteristics that affect the recovery strategy

721 Collision or Derailment

A collision or derailment of one or more trains may result in death or personal injury to passengers or employees as well as damage to vehicles track signals the overhead catenary system and other property If a derailment occurs on a main track it may well result in tbe obstruction of botb main tracks due either to the derailment itself or due to recovery efforts The accident can be expected to adversely affect train operations for several hours or even one or more days depending on the circmstances The time required for conducting an investigation before vehicles are permitted to be moved and the ability to reach tbe scene with recovery equipment and materials will be very important factors in determining how long the railroad will be out of service Wherever possible tbe priority will be to return one track to service as quickly and safely as possible to get minimum service operating again

722 Fire or Smoke

Fire or smoke that can interrupt operations may or may not be from tbe rail operations A fire or heavy smoke from a fire adjacent to the railroad or fire hoses strung across tbe tracks may delay tbe passage of trains These scenarios may interrupt operations without actually causing casualty on tbe rail system itself

If the fire or smoke occurs at a station or on the right-of-way train operations may be suspended until the situation is brought under control This may result in trains being moved to the nearest passenger stations so that passengers may alight and be moved via alternate means such as a bus bridge operation past the obstructed segment of the railroad

If the fire or smoke is on a light rail vehicle then the evacuation of passengers in the safest and most expeditious manner will be required Doing so may result in the need to curtail all train operations in the -affected area until tbe situation can be resolved Due to the high-floor level-boarding configuration of all cars and trains in the rail system if at all possible during emergency situations alighting between stations should be done with the assistance of rail operations personnel

723 OutsiderTrespasserSuicide

Accidents involving outsiders trespassers or persons who attemptcommit suicide on the right-of-way will normally cause service to be shut down sometimes for several hours depending on the circmstances and the decisions of the responding authorities In such cases it may be difficult to accurately estimate the amount of time that operations may be interrupted In some cases authorities may detain the train and its operator until an investigation is progressed sufficiently to allow their release Authorities may also elect to

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interview passengers that are on the affected train Each of these actions can affect the recovery strategy

724 Death

A death or serious personal injury to a customer an employee or a member of the general public on a train can be expected to result in an extended delay to that train Depending on circumstances and the instructions from emergency response personnel it may be possible to resume restricted speed single-track operations around the affected train while the situation is cleared In any event the situation may result in the train being held for several hours and then being removed from service after the incident

If the death occurs on the right-of-way it is probable that all train operations may be suspended until the situation is cleared or until single-track operations can be safely established

725 Personal InjurySerious Illness

If a serious illness affects a passenger on a train emergency response personnel will be called After they have attended to the person and removed him or her from the train the train is normally released and free to resume service In such cases delays to that particular train may be 10-30 minutes depending on the situation Other trains are also affected by the stopped train but service can normally be continued on the line after the incident has been cleared If possible single-track operations and alternate service will be established as soon as it is safe to do so

In the case of a serious personal injury once the medical emergency has been handled delays may also result due to the need to interview witnesses and conduct an investigation These delays may prevent or delay the resumption of service at the site depending on the circumstances

726 Grade Crossing Accident

An accident at a public crossing at grade can be expected to resl(it in delays to all trains at the site until the emergency has been cleared and the accident investigation has progressed to the point that vehicles and personnel are released by the MBTA Transit Police Additional delays may result from the need to clear damaged vehicles from the scene including the removal of a damaged train

Depending on the severity of the accident a transportation official will conduct the initial investigation for MBTA MBTA Transit Police personnel will conduct an official investigation for liability purposes A unified command between MBTA Transit Police personnel and the agencies with local jurisdiction will be established at all grade crossing accidents and incidents

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7 2 7 Hazardous Materials Release

A hazardous materials release off the right-of-way but close enough to pose a hazard may result in the suspension of train and bus service (and all or most all other movements) through a particular area until the sitnation is brought under control and clearance has been received to proceed through the affected area In such cases getting accurate or best estimate information from emergency responders will be a critical factor in determining the most effective recovery scenario

If the hazardous materials release occurs on the right of way there may be an extended period of time in which train operations (and other activities) are not possible at andor near the scene In addition once the sitnation is brought under control additional time may be required for site remediation which also has the possibility to negatively affect train operations

728 Property Damage or Serious Vandalism

Property damage that affects rail operations can include such things as an accident or vandalism to operating systems vehicles equipment stations bridges or other apparatns that affect the safety or efficiency of rail operations In such cases the experience of responding supervisory personnel and the resources that engineers provide will be used to clear the situation and restore operations

729 Wind Heavy Rains Flood

Strong winds heavy rains and floods will require operations to proceed with extreme caution In the case of suspected system impact or an apparent problem service is suspended as appropriate allowed to resume only after inspections have been made by personnel who are qualified and properly equipped to determine that the railroad is safe for operation Particular attention is given to below grade wayside systems locations track conditions OCS and to trees or other objects that may pose a threat to the OCS A water main break can have many of the same effects as a storm and may similarly affect train operations

Special attention will be given to inspecting track bridges culverts and other drainage structures and the approaches to them as well as sub-grade conditions to be sure that the railroad is safe to usc Train operators will be required to proceed under restricted speed rules at locations that are known to be prone to flooding or to the likelihood of debris covering the track during storms All of these precautions take time and can delay scheduled train service

7210 Damaged or Obstructed Track or Structure

With the exception of temporarily obstructed track which sometimes can be cleared fairly quickly allowing service to resume or damageddefective track which can quickly be repaired by one or two persons using small tools incidents involving damaged track andor

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structures are likely to be events with longer term service disruptions Even if temporary service can be restored there may be speed restrictions andor single-track operations that continue to affect train operations long after the original event so that repair or reconstruction activities can continue

7211 Traction Power System Failure

A failure of the Traction Power System is an event that cuts the electric traction power to the trains It may be the result of the failure of an electrical component in the system a power surge physical damage to the OCS loss of a substation or of the utility power source feeding the substation The failure could involve just one segment of main track both main tracks the yard or segments of the line served by one or more substations If a failure occurs during a revenue service period there will likely be an immediate need to reach passengers in trains stopped between stations so that they may be transferred to a place of safety and alternate transportation

7212 Vehicle Mechanfcal Failure

Vehicle mechanical failures can fall into one of three categories

bull The failure does not affect the vehicles ability to move safely and the vehicle can be repaired or removed from service at the next available point

bull The failure does affect the vehicles ability to move safely and the vehicle can be pushed or pulled to a place where it can be removed from the main track

bull The failure prevents any movement of the vehicle and repairrecovery vehicles and equipment must be sent to the scene to repair the vehicle and make it safe for movement or clear it from the railroad

Personnel and equipment from the Light Rail Maintenance Department will assist in the repair andor recovery effort or will provide trouble-shooting information to the train operator andor supervisor where appropriate

7213 SignalControl System Failure

A signal system failure can be due to the failure of a component in the system or several other causes including the loss of the electrical utility power source that feeds the signal system This can result in the loss of the ability to operate track switches at terminals and crossovers and can result in signals displaying STOP indications or no indications at all

A signal system failure requires all trains to stop prior to the location of the incident OCC will provide the train operator with instructionauthorization to proceed as necessary In almost all instances Manual Block Operations are required to be established to ensure safe operations through the incident area until the system failure has been corrected

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7214 SCAD A System Failure

The SCAD A system provides control capability and receives indications from the field about the condition of certain critical but non-vital operating systems including track occupancy track switches TPSSs alarm systems etc When the SCADA system is not functioning remote control of equipment may not be possible alarms and other indications from the field may be unavailable to the OCC Green Line dispatcher or they may provide inaccurate information SCAD A Workstations at yards will not operate the mainline system in the event of a SCAD A system failure

For the Green Line switches are placed on hand throw operation when failure of the A VI system occurs If train operations are not normal then qualified personnel must be dispatched to each interlocking to operate it manually in accordance with the operating rules contingency plans and the SOPs

Once the qualified individuals have arrived at the interlocking they will contact the dispatcher at the OCC for instructions As directed by the dispatcher the employee then operates the interlocking by requesting the routings and signals that will be required to restore train operations according to the plan developed by the OCC The dispatcher will establish the priority for the movement of trains at each of the interlockings

7215 Civil Disorder

Civil disorder can occur in a variety of forms including protests large public gatherings illegal strikes and other activities Such situations usually result in a police response with a determination being made by the civil authorities whether or not train operations will be permitted to continue through the affected area and if suspended when they may be resumed Close coordination between law enforcement personnel and civil authorities and the regional OCC is critical to a successful recovery effort

7216 TerroristBomb Threat

Information concerning a terrorist or bomb threat can be received either directly by the MBTA or indirectly through civil authorities In such cases certain aspects of service may be suspended pending inspections and a resolution of the situation Close coordination between MBTA Transit Police local law enforcement persmmel civil authorities and the OCC is critical to a successful recovery effort

7217 Other Recovery Scenarios

The other sccnmios most likely to affect operations are the need to conduct single-track operations over a portion of the line during periods of scheduled service Single-track operations may be necessary for scheduled track maintenance when middotone main track is removed from service for renewal or repair

01-06-2011 65

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

During single-track operations trains will use the one remaining main track between two interlockings for movements in both directions This will require extended travel times for trains using the single-track as well as delays to trains in both directions waiting to use the single-track

Single-track scenarios require that arrangements be made to notify passengers including the elderly and those with disabilities if they must use a different platform to board the train

Of particular concern are those single-track scenarios that include an interlocking within the working limits and that require an extremely long section of single-track actually covering two linear track segments instead of one-track segment These situations are to be avoided if at all possible during scheduled operations because of the serious delays to passengers that result

73 Role of the Operations Control Center (OCC)

731 Description and Location of the OCC

The figure below presents the Operations Control Center Department Organization Chart

Director of Operations

Control Ce-nter

I Deputy Director

ofOCCamp Training

Deputy Division Division Chiefshy

Chief- Plan ~nd Servke

Training

The OCC is located in the MBTA Central Operations Facility at 45 High Street in Boston The OCC is the central facility in which most of the signal and commnnications systems for each of the MBTA Subway lines are located Light Rail dispatchers direct and monitor Green Line train movements operate communications systems and maintain contact with the line personnel and supervisors of the MBTA Subway System and each of its lines

bull MBT A Red Line - Heavy Rail bull MBTA Orange Line- Heavy Rail bull MBTA Blue Line- Heavy Rail

01-06-2011 66

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

bull MBTA Green Line- Light Rail

The Operation Control Center has a representative from the Transit Police Department houses the power dispatchers and the maintenance control clerk in the public address booth For additional information about the OCC please see Section238 above

In the event that the OCC is rendered inoperable or uninhabitable for any reason the MBTA Subway System has established a contingency plan for movement of personnel to alternate locations where control of rail operations can be re-established Those facilities arc equipped with HV AC systems suitable facilities supplies and amenities furnitnre communications system connections site security and other equipment forms and operating supplies that would be necessary to sustain control of operations for an extended period of time Due to the sensitivity of this information further details concerning this facility have been omitted from this document

732 Coordination and Control of the Subway System

The OCC serves as the central point for coordination and control of the MBT A Subway System Working in conjunction with management and supervisors in the field supervisors and controllers at the OCC maintain control of the Subway System and its resources The Green Line dispatcher at OCC is the person in the MBT A Light Rail System who oversees the movement ofvehicles during normal and emergency operations

Yardmasters or Green Line officials oversee yard operations within the limits of their local yard They do not have authority to authorize movements to or on the main tracks of the railroad

733 Immediate Notifications

The OCC notifies supervisors and managers in the event of an accident incident service disruption or anything that may affect the safe secure or efficient operation of the Subway System There is supervisory personnel on-duty 24 hours a day every day Management personnel are either on-duty or on-call (rotating assignments) 24 hours a day every day MBTA uses the NotifY-At-Once paging system for group notifications

The OCC also has the responsibility to call for the services of emergency response agencies when an accident or incident has occurred And as mentioned above the OCC has a Transit Police representative to allow for incident coordination

The OCC submits immediate notification reports to several Federal and State regulatory bodies as required under the agencies regulations for certain types of safety or securityshyrelated occurrences such as death serious personal injury collision andor derailment fire hazardous materials release or spill grade crossing accidents notable law enforcement incidents etc

01-06-201 I 67

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

734 Communications Center

The OCC serves as tlte communications center for the MBTA Subway System Most of the communications systems on tlte individual rail lines including the META Green Line tenninate at the OCC where their activities and indications are monitored and recorded

735 Recovery Strategy Formulation and Implementation

Timely and accurate communications arc critical to emergency response and the formulation and implementation of effective recovery strategies

Experience has shown that tlte first reports of accidents and incidents are often inaccurate For this reason when an accident or incident is first reported and after emergency measures have been taken to protect life and property and emergency response agencies have been notified (if appropriate) priority must be given to getting experienced management and supervisory personnel to the scene

Once on-scene their mission is to immediately assess the situation and transmit all pertinent information to the OCC They must also establish communications with tlte emergency response agencies on the scene and report to the Incident Command Post if one has been established Together with the emergency responders they must share information help with an assessment of tltc situation formulate an initial response strategy on tlte scene and then arrange for the necessary resources as dictated by the situation The incident commander on the scene will then relay this information to the OCC This information combined witlt other information relayed from others involved is then used to jointly formulate and implement a rail service recovery strategy

After the initial reports have been made to the OCC and implementation of the recovery strategy is underway it is important to provide frequent updates to the ace including estimates of when certain critical work will be completed when resources will be in place as well as oilier information that the OCC needs to efficiently coordinate the situation

The OCC has the responsibility to update the management and supervision on tlte scene with the status of progress that has been made obtaining personnel equipment materials contractors substitute bus service and other resources that may be required to restore rail service (or substitute bus service) on the line

It is also essential that individual departrucnt heads managers supervisors and other personnel who are responding witlt personnel and equipment keep the ace updated with tlteir progress and provide an estimated time of arrival at the scene or at the place to which they were requested to respond All responding MBTA personnel will respond to the MBT A Incident Commander This is typically a transit official that has been trained in emergency management Heshe will coordinate and delegate all efforts for investigations support and recovery

01-06-2011 68

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

Recovery strategies must include both the critical first actions that must be taken immediately as well as longer-term actions that must be taken to properly respond to the later stages of the situation An important part of the process is getting accurate and timely information to those who will disseminate the information to the public As practicable status or progress reports will be made by the Green Line dispatchers or supervisors via the P A and VMS systems directly to passengers on trains and at station platforms ifpossible

Other information will be communicated through the METAs official public information contact for dissemination to the news media and the public Information must also be passed to those managers supervisors and operators in the field who are coordinating the train service andor the alternate means of transportation so that the plan being implemented matches what the public has been advised to expect and prepare for

Accurate and timely information frequently updated is important to everyone connected with a service disruption

7 36 AccidentIncident Investigation Requirements

Certain types of accidents and incidents as well as accidents meeting certain thresholds for death injury equipment and property damage are subject to investigation by Federal andor state agencies In some cases immediate notification of the agency is required All other accidents are subject to an investigation by local emergency response agencies as well as by MBTA Subway management supervisory and safety personnel

Some agencies such as the National Transportation Safety Board (NTSB) require that under certain defined conditions the accident site and equipment involved must be left undisturbed until representatives from the agency can arrive to begin their investigation or until the agency releases the site for recovery andor restoration activities The time required to conduct the on-site investigation can under some circumstances exceed the amount of time required to clear the site and restore operations

In some cases PTA-mandated post-accident drug and alcohol testing of employees are required and must be conducted under prescribed conditions within a specific amount of time after the accidentincident

Each of the above requirements calls for additional time and can affect the length of time that will be needed to restore train operations to normal schedules at a site These requirements must be carefully evaluated and considered when planning and coordinating repair work and also when estimates of the time that normal service will be restored arc being prepared and disseminated

7 3 7 Coordination of Resources

The supervisors and dispatchers at the OCC are responsible for working with other department managers and supervisors to ensure the proper coordination of the repair effort and the most effective use of the MBTAs resources following a service interruption

01-06-2011 69

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

738 Regulatory Reporting Requirements

In addition to the immediate notification requirements described in Section 736 above written reports of accidents and incidents that meet specific thresholds arc required These reports are prepared and submitted by the MBTA Safety Department to the DPU within the prescribed period after the date of the accident or incident

739 Lessons LearnedContinuous Improvement

When experience handling emergencies and service interruptions identifies improvements that could be made in the SOPs or other official documents for use during future incidents the proposed changes arc submitted to the Instruction Department for evaluation in accordance with the procedures contained in the SSPP f-_-_

1-_-

i-- i ~

I 1

I

01-06-2011 70

MBTA Green Line Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

80 MBTA GREEN LINE STAFFING PLAN

This section desc1ibes the full-time equivalent staffing levels needed to operate and maintain the MBT A Green Line at the present time as well as those levels of additional personnel that are estimated to be required when Green Line Extension begins revenue service in Fiscal Year 2015 Table M is limited to Green Line Operations and direct support for Green Line Operations

Table M- MBTA Green Line Staffing Levels by Department and Position

71 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

01-06-2011 72

-bull

-i-l

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

- i

01-06-2011 73

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

01-06-2011 74

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

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_ _ oc-=~x ~ ~~ )

Director of Power amp Transit Facilities 25 Supt Admin amp Finance ~25

Executive Assistant ~25

Technical Librarian ~25

Energy Conservation Monitor ~25

Utility Analyst ~25

Supervisor -middot- Station Support System ~25 I Manager - Station Support System ~25

Engineer ~25

System Repairer ~75

Maintenance Clerk ~25

Clerk IV ~25

Division Clerk ~25

Roofer Foreperson ~25

Sheet Metal F oreperson ~25

Mason Foreperson ~25

Carpenter Foreperson I Gen -RTL Road Foreperson ~25

Painter Foreperson 25 Laborer F oreperson 15 Sub Sheet Metal Foreperson ~5

Sub Painter Foreperson ~75

Carpenter 2 CementFinisher ~75

Building Laborer 4~25

Mason ~5

Sheet Metal Worker 2 Painter 25 Roofer ~75

Sr Director Infrastructure amp Engineering ~25

Building Division Engineer ~25

Supt Building amp Station Maintenance ~25

Administrative Assistant ~25

Supt Elcc amp Mech Maintenance ~25

Supervisor- Building amp Station Maintenance I Mgr Environmental Services ~25

Machinist F oreperson ~25

Asst Machinist Foreperson ~75

Plumber Foreperson ~25

Pipefitter Foreperson ~25

Sub Pipefitter Foreperson ~25

Asbestos Worker 5 Pipefitter 3~5 1 Engineer ~75

Machinist 3~5 l Asst Supervisor of Mechanical Maintenance ~25

Enviromnental Coordinator ~25

Plumber 2 I

0106-2011 75

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

~ D t p 1 _ G(~en me Eis~al Added fq~-Gree~ Lin~ ~x~~~Slon~1 1 ep~r men OSI wn - 2011-- - E l 016 middotshy _ ~ -~ Lear ~-~ 1sca Tear ~ _ ~

- Ifthere is no number in the Added for Green Line Extension Fiscal Year 2016 COlumn assume no increase

01-06-2011 76

bull

0

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 90- STAFF SUPPORT FUNCTIONS

90 STAFF SUPPORT FUNCTIONS

As it does for other MBTA modes of service METAs general staff will provide staff functions in support of the MBT A Green Line operations and maintenance departments

91 Administrative amp Technical Support

Some of the administrative functions provided agency-wide by MBTA staff to support the MBTA Light Rail System include

bull Automated Fare Collection bull Construction Management and Safety

bull Contract Administration bull Diversity and Economic Opportunity bull Finance and Accmmting

Human Resources

bull Information Technology Systems

bull Legal

bull Marketing bull Payroll and Benefits

bull Program Management bull Purchasing

bull Risk Management bull Third Party Administration

Each of these support categories will not require additional personnel to support the Green Line Extension

92 Contracted Technical Support

Iu addition to the administrative and technical services provided by its own staff MBTA also contracts with consulting engineering firms and other specialized service providers for various activities including

bull Construction Management bull Project Plarming and Engineering bull Project Management Assistance bull Systems Design bull Vehicle Design bull Other functions beyond the staff or technical capabilities of the agency

77 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 100- LIGHT RAIL SCHEMA TICS

100 LIGHT RAIL SCHEMATICS

Schematic I shows the route tracks stations and interockings for Existing Green Line operations

Schematic 2 shows the existing layout for the Mattapan High Speed Line

Schematic 3 focuses on the Green Line Extension

Schematic 4 focuses on the Sectionalization ofPower on the Light Rail System

01-06-2011 78

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Page 8: MBTA Light Rail Transit System

NTSB

occ ocs OSHA

PA

PAl

PCC

PMIPMP

POP

PRO

PTU

RFS

ROD

ROCC

RTOS

SAV

SCAD A

SOP

SSPP

TAP

TCampC

TDD

TPSS

TSB

TVM

TWC

UPS

VMS

vss

National Transportation Safety Board

Operations Control Center

Overhead Catenary System

Occupational Safety and Health Administration

Public Address

Passenger Assistance Intercom

Presidents Conference Committee

Preventive Maintenance Inspection I Program

Proof-of-Payment )J

Pre-Revenue Operations

Portable Test Unit

Rail Fleet Services

Revenue Operations Date ii

Rail Operations Control Center

Rail Transportation Operations Supervisor

Stand Alone Ticket Validator

Supervisory Control and Data Acquisition System

Standard Operating Procedure

System Safety Program Plan

Transit Access Pass

Train Control and Communications

Telecommunications Device for the Deaf

Traction Power Substation

Transit Services Bureau

TicketVcnding Machine I lr

Train-to-Wayside Communications System

Uninterruptible Power Supply

Variable Message Sign

Video Security System

01-06-2011 V111

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 10- INTRODUCTION

10 INTRODUCTION

11 Purpose of the Operating and Maintenance Plan

The Operations and Maintenance (0 amp M) Plan describes the Massachusetts Bay Transportation Authority (MBTA) Light Rail Transit (LRT) system The plan addresses all four MBTA Green Line service lines (the B C D and E branches) and the Mattapan High Speed Line It includes the proposed Green Line Extension and the two lines (D and E) that would operate along the Extensions two new service branches The Plan establishes the framework for the Extensions operation and maintenance

The 0 amp M Plan is a living document It is updated periodically as conditions change This edition of the Plan incorporates the Green Line Extension which proposes to extend the revenue operation from a relocated Lechmere Station along two service branches A 34-mile Medford Branch would extend to College Avenue in Medford along the MBTA Lowell Line commuter rail right-ot~way and a 09-mile Union Square Branch would extend to Union Square in Somerville along the MBTA Fitchburg Line commuter rail right-of-way The existing D branch would operate from Riverside to Medford while the existing E branch would operate from Heath Street to Union Square Revenue operations on the Green Line Extension are expected to begin during the 4th quarter of 2015

12 MBTA Green Line Extension Service Objectives

The principal service objectives of the MBTA Green Line Extension arc to

bull Provide safe convenient and accessible service to the communities between the relocated Lechmere Station and College Avenue and to Union Square

bull Improve transit reliability in the corridors between downtown Boston Medford and Union Square

bull Interface with the MBTA Subway and Bus System MBTA Commuter Rail and Amtrak Intercity Rail as well as other modes of surface transportation

bull Support transit-oriented development in and aronnd stations

bull Improve air quality within the region serviced

bull Provide a high capacity affordable transportation alternative

MBT A Light Rail Operations primary mission is a commitment to operate and maintain a safe clean and efficient transit system with professionalism courtesy and integrity throughout the Metropolitan Boston region

01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

20 SYSTEM DESCRIPTION AND CHARACTERISTICS

21 MBTA Light Rail Overview

The proposed extension to Union Square in Somerville and to College Avenue in Medford will be the fust expansion of Green Line Service since July 4 1959 when the Riverside Line (D branch) began revenue operations The Park Street Loop which funneled numerous surface car lines into the Public Garden and Tremont Street portals opened in 1897 A year later the North Station portal opened and funneled car lines into the loop at Scollay Square (now called Government Center) During the early 1900s with the constmction of an elevated structure to temporarily reroute Washington Street El trains as the Downtown Subway hmnel was being constmcted a connection ramp from the North Station portal was built to the elevated structure After completion of the ramp the Lechmere Viaduct was constructed and opened in 1912 reducing congestion by streetcar lines from eastern Cambridge and Somerville in and around the North Station portal

Relieving congestion at portals became a dominant theme for Green Line enhancements over the ensuing decades The 1914 extension of the tunnel westward to the old Kenmore Square portal removed a great many cars from the Public Garden portal The 1932 development of the separate St Marys and Blandford portals eliminated the Kenmore Square portal and merged the Commonwealth A venue and Beacon Street cars at an underground junction The 1941 Copley Junction project the short Huntington Avenue subway segment and the Northeastern University portal eliminated the Public Garden portal and heavy streetcar traffic from the streets of Back Bay

The Green Line surface portions all represent streetcar lines dating from the 19th Century At one time streetcar lines originating from other parts of the Metropolitan Area were funneled into the Central Subway Three of the remaining routes are almost entirely in the reserved medians on Commonwealth Avenue Beacon Street and Huntington Avenue Only the outermost segment of the Huntington Avenue Line (E branch) operates as a traditional streetcar line where Green Line vehicles operate in mixed traffic with automobiles buses and trucks

The 1959 Riverside Line saved a commuter rail line threatened with abandonment and replaced streetcar lines through lightly populated areas with a Light Rail Line This project also led to the construction of the new Fenway Portal and elimination of the Tremont Portal

Most recently the MBTA completed the reconstruction of North Station which eliminated a portion of the Lechmere Viaduct as the Green Line station was moved from an elevated structure to an underground station platform still serving the TD Garden and other service cmmections at North Station

Similar to the Green Line Extension other Green Line grade separated segments (Central Subway Lechmere Viaduct and the Riverside Line through BrooklineNewton) have been developed as capital projects over the past 100 years since the opening of the initial subway segment

01-06-2011 2

I

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The Mattapan High Speed Line while on a dedicated right-of-way provides a streetcar service from Mattapan Station to Ashmont Station which is a Red Line station located at the end of the Dorchester Branch

Table A presents the Light Rail active vehicle assignment by model and initial year of revenue serv1ce

Table A- MBTA Light Rail Fleet Assignment

Eight Rail Vehicl~ Types

Date

Presidents Conference Committee

Kinki-Sharyo

1986shy1988

Kinki-Sharyo

1997

AnsaldoBreda

1998 - 2007

Out forBid

Projected Delivery

2015

Total

February 2010 10 94 20 95 - 219

Green Line Extension Pre-Revenue Operations 2015

10 91 19 95 24 243

Tables B and C present the existing MBTA Subway System headways and spans of service Specific information for the MBTA Green Line Extension is contained in Section 3 The hours of operation for each service period are shown in Section 372

of

01-06-2011 3

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Table B- MBTA Subway System Headways

- -shyLine -

-shy- -

- --- -

Weekday -PeakS

-shy

- 7 Weekday Miii-Day

Weekday Evening

We~kday Late Night-

GreenLincB 56 8 10 11

Green Line C 67 10 1314 14

Green LineD 566 1011 13 13

Green Line E 5 78 1314 1314

MBTA Red Line Braintree Branch 89 13 12 12

MBTA Red Line Ashmont Branch 89 13 12 12

MBTA Mattapan High Speed Line 5 78 12 12

MBTA Orange Line 5 8 10 10

MBTA Blue Line 45 89 10 13

Line Saturday AM Peak

Sattfttlay PM Peak shy

St~~day - Evening

- shy- Satu~d~y Late Night

Green Line B 7 6 7 11

Green Line C 10 8 8 10

Green LineD 10 8 10 10

Green Line E 10 7 10 10

MBTA Red Line Braintree Branch 14 14 14 14

MBTA Red Line Ashmont Branch 14 14 14 14

MBTA Mattapan High Speed Line 78 78 I 011 1011

MBTA Orange Line 10 8 10 10

MBTABucLine 89 89 89 1213

Line Suday~M Peak

Sunday-shyPMqeak

-- Suntl~~ shy-Eveningshy- Sunday-_

Eate Niglit

Green Line B 10 89 10 10

Green Line C 10 910 10 10

Green LineD 10 10 10 10

Green Line E 10 10 10 10

MBTA Red Line Braintree Branch 1516 1516 1516 1516

MBTA Red Line Ashmont Branch 1516 1516 1516 1516

MBTA Mattapan High Speed Line 1011 1011 1011 1011

MBTA Orange Line 1213 10 10 10

MBTA Blue Line 1213 89 89 12113

01-06-2011 4

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Note Headways above are shown in minutes

Table C- MBTA Subway System Weekday Span of Service

_Li_te Terminal ~

First Last Terminal First Last

Green Line B Boston College

Cleveland Circle

Riverside

501AM

501AM

210AM Government Center

539AM 252AM

Green Line C 210AM North Station

555AM 246AM

Green LineD 456AM

501AM

205AM

230AM

Government Center

534AM 247AM

245AM

218AM

Green Line E

MBTARedLine Braintree Branch

Lechmere Heath Street

Braintree

530AM

515AMAlewife 524AM 215AM

MBTA Red Line Ashmont Branch

Alewife 516AM 222AM Ashmont 516AM 230AM

MBTA Mattapan High Speed Line

Ashmont 517AM 105AM Mattapan 505AM 253AM

MBTA Orange Line

Oak Grove 516AM 226AM Forest Hills 516AM 222AM

MBTA Blue Line Wonderland 513AM 226AM Bowdoin or Government Center

530AM 249AM

All trackage in the MBTA Light Rail System including the MBTA Green Line is installed to US standard gauge specifications - four feet eight and one half inches

The MBTA Subway System continues to experience annual ridership growth Weekday hoardings are projected to increase an average of 09 percent on the Green Line and 19 percent on the Red Orange and Blue Lines (per year averages)

22 MBTA Green Line Extension Project Description

The Proposed Action is envisioned to provide service to College Avenue and to Union Square using a two-branch operation both in existing commuter rail rights-of-way The 34shymile Medford Branch would operate from a relocated Lechmere Station to College Avenue in Medford along the MBTA Lowell Line commuter rail right-of-way This branch would begin at a relocated Lcchmere Station and head northwest meeting the MBTA Lowell Line just south of Washington Street in Somerville From Washington Street the alignment would run parallel to the MBTA Lowell Line terminating its route at College Avenue in Medford The 09-mile Union Square Branch would operate along the MBTA Fitchburg Line commuter rail right-of-way Jiom a relocated Lechmere Station into a terminus at Union Square in Somerville

01-06-2011 5

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The primary infrastructure improvements associated with the Proposed Action would include relocation of existing commuter rail lines construction of approximately four miles of new light rail track and systems four multi-span viaducts seven new stations and a vehicle maintenance and storage facility as well as reconstruction of 11 bridge structures to support the extended service

Estimated travel time between College Avenue Station and Lechmere Station for the proposed Green Line Medford Branch is 95 minutes Green Line service beyond Lechmere Station for the Medford Branch would operate on headways equal to that of the existing Green Line D branch service five minutes in the morning and evening peak periods and ten to thirteen minutes during off-peak periods

Estimated travel time between Union Square and Lechmerc Station for the proposed Green Line Union Square Branch is 45 minutes Green Line service beyond Lcchmere Station for the Union Square Branch would operate on headways equal to that of the existing Green Line E branch service five to six minutes in the peak periods and between seven and fourteen minutes during off-peak periods

Fares for the Green Line Medford Branch and Union Square Branch would be $170 for oneshyway adult trips based on current MBTA subway fares

23 MBTA Light Rail Facilities and Systems

231 Stations and System Accessibility

TableD presents a complete list ofMBTA Light Rail stations including existing stations and those that will be constructed as a part of the Green Line Extension (in italics) beginning at Lechmere Station going east to Union Square Station in Somerville and College Avenue Station in Medford and west to the terminus stations at Heath Street in Boston Boston College Station in Brighton Cleveland Circle Station in Brighton and Riverside Station in Newton The table also includes the stations associated with the Mattapan High Speed Line which is not part of the Green Line System

01-06-2011 6

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

TableD- MBTA Light Rail Stations

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Service Branch

Station Station T e

~

~

Bus Route Connectionsshy

~

-

Platform

~ -~- -

-

Accessibleshy

~

Elevator

~

--

~- -Escalator

~

- --parking

D Fenway G 47 CT2 Side Yes No No No D Longwood G Side No No No No D Brookline Village G 606566 Side Yes No No No D Brookline Hills G 60 Side Yes No No No D Beaconsfield G Side No No No No D Reservoir BG 5186 Side Yes No No No D Chestnut Hill

Newton Center G Side No No No No

D G 52 Side Yes No No No D Newton Highlands G 59 Side Yes No No No D Eliot G 59 Side No No No Yes

D Waban G Side No No No Yes D Woodland G Side Yes No No Yes D Riverside G Center Yes No No Yes E Prudential

Symphony UG 39 Side Yes No No No

E UG 1 39 CT Side No No No No E Northeastern Univ M 39 Side Yes No No No

E Museum ofFine Arts

M 8 19 39 47

CT2 CT3 Side Yes No No No

E Longwood Medical Area

M 39CT2 Side Yes No No No

E Brigham Circle M 3966 Side Yes No No No E Fenwood Road G 3966 None No No No No E Mission Park G 3966 None No No No No E Riverway G 3966 None No No No No E Back of the Hill G 39 None No No No No E Heath Street

Mattapan Station

G 1439 Side Yes No No No

HSL G 24 27 28

2930 31 33 245

Side Yes No No Yes

HSL Capen Street G Side Yes No No No HSL Valley Road BG Side No No No No HSL Central Avenue G 240 Side Yes No No No HSL Milton G 217 Side Yes No No Yes HSL Butler G Side Yes No No Yes HSL Cedar Grove G Side Yes No No No

HSL Ashmont G

182122 23 24 26

27215217 240

Side Yes Yes No No

Source MBTAcom Lcchmere Station will have a center island platform once it is relocated

AE=Aerial Structure BCrBclow Street Grade G=At Street Grade AG=Above Street Grade M=Median UG=Undcrground

Green Line Extension Stations

All station platforms on the Green Line Extension will be designed to accommodate trains of up to four vehicles and will have a center island platform The single center island platform station configuration is much more convenient for passengers particularly the elderly and those with disabilities especially when service interruptions result in irregular train operating

01-06-2011 8

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

patterns For this same reason the center platform configuration helps reduce station dwell times and reduces overall delaysmiddot during periods of irregolar train operations when schedule recovery is critical Please sec Sections 362 and 363 for further information about station platforms and accessibility during single-track operations

Interior stations will be equipped with a telecommunications device for the deaf (TDD) for persons with hearing disabilities Stations will also be equipped with push-button-activated (voice only) passenger assistance intercom systems Canopies will be installed on portions of the platforms of surface stations to provide customers with moderate protection from some weather elements Map and information display cases are located on all platforms Stations will be equipped with Public Address (PA) and Variable Message System (VMS) features

Ticket Vending Machines (TVMs) and Fare Gates will be located at all seven stations associated with the Green Line Extension project Lechmerc Station will have an adjacent park-and-ride facility and all stations will have kiss and ride areas to accommodate patrons arriving or departing by car In addition each of the stations will have bicycle racks for storage

All the Green Line Extension stations will meet the Americans with Disabilities Act of 1990 (ADA) accessibility requirements All stations will be equipped with elevators for persons with mobility needs and will also have escalators andor stairs between the underground segment and the surface level The station platforms will be set eight inches from the top of rail

Existing Green Line Stations

As noted in Table D three of the existing stations have a center island platform Fifty-seven (57) stations arc equipped with two side platforms one serving each track Park Street station is double-tracked on the outbound and inbound sides which are separated by a fence and four stations on the E Line have no platform as customers board the train from the middle of the street

On the extstmg Green Line most of the extstmg Central Subway Stations are ADA accessible with the exception of the Science Park Government Center Boylston Street Hynes and Symphony Stations While the Science Park and Government Center Stations are expected to be accessible when the Green Line Extension begins revenue service the MBTA has programmed no capital funds for accessibility improvements at the remaining Green Line Central Subway Stations at this time

232 Revenue Vehicle Fleet

V chicles assigned to the existing Light Rail Transit system include the AnsaldoBreda and Kinki-Sharyo light rail vehicles There are currently 95 AnsaldoBreda cars and 114 KinkishySharyo cars providing revenue service on the four Green Line branches and Central Subway

01-06-2011 9

PCC 1945-46 Standard

WH 10 46 100 1010 40 Designate d

Type 7 (1) 1986-88 Kinki-Sharyo WH 3600middot3699 94 74 104 1110 85500 46 101

Type 7 (2) 1997 Kinki-Shatyo ADTnmz 3700-3719 20 74 104 1110 85500 46 101

Type 8 1998-2007 AnsaldoBreda ADTranz 3800-3894 95 74 104 11

87000 44 10195

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

System With the addition of the Green Line Extension the Green Line fleet will expand by 24 vehicles Light rail vehicles use traction power provided by the Overhead Catenary System (OCS) that is accessed by vehicle pantographs The light rail vehicles are approximately 74 feet long and 88 inches wide They are designed to seat 46 passengers with room for an additional 55 standees for a total planning capacity of up to 101 passengers per vehicle See Table E for more detailed infonnation In addition there are 10 Presidents Conference Committee Cars which provide service on the Mattapan High Speed Line

Table E- MBTA Light Rail Fleet Characteristics

Source MBTA

233 Vehicle Fleet Maintenance and Train Storage Facilities

The MBTAs Green Line light rail vehicle fleet is stored and maintained at the Riverside Reservoir and Lake Street Carhouses which are located at the west end of the Light Rail System In additionmiddotto these repair shops the MBTA has a maintenance facility located at 80 Broadway in Everett MA to perform major heavy repairs and remanufacture critical components In addition cars are stored overnight at Lechmere Yard and occasionally in the Central Subway

The Riverside Reservoir and Lake Street Carhouses provide the washing cleaning inspection and limited maintenance and repair capability for the AnsaldoBreda and KinkishySharyo fleet The three yards together have approximate storage of one 190 vehicles A new maintenance facility and yard is expected to be constructed for the Green Line Extension in Somerville MA Based on the current design there will be sufficient storage for 80 vehicles and the yard will have the same maintenance functionality of the Reservoir Carhouse along with a wheel truing machine For more details refer to Section 53 Description of Rail Fleet Maintenance Facilities

The PCC Cars are maintained at the Mattapan Repair Shops which performs inspections minor repairs and vehicle cleaning

130

269 269

199

01-06-2011 10

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

--_

234 Main Line Track Segments

The entire Green Line is a double track system with the exception of where the number of tracks expands at Park Street Station and at Kenmore Station westbound

Table F lists all Green Line interlockings situated between the BostonBrooklineNewton termini and Lechmere Station

Table F- MBTA Light Rail Interlocking Locations

Type oflnterlocking

--

Location -

Crossover Riverside Yard Crossover Waban Station Cros-sover Newton Highlands Crossover Theater Crossover Crossover Reservoir Turnback Crossover Tennis Court Crossover Crossover

Brookline Hills FenwayPark

Crossover Cooley Crossover Prudential Station Crossover Arlington Station Crossover Charles Crossover Crossover T-1 and T-2 (BoylstonPark Street to Tremont Siding) Crossover Haymarket Crossover Crossover Crossover

North Station Blandford Street Naples Road

Crossover Washington Street Crossover Crossover

Cardinals Crossover Wigglesworth Crossover

Crossover Crossover

Northeastern St Marys Street

Crossover Coolidge Corner Crossover Ayer Road Crossover Crossover

Loons Loons

Loops

Cleveland Circle Crossover Kenmore Park Street Government Center

Loons Brattle Loop Sidings Blandford Sidings Northeastern Sidings Charles Sidings Tremont

Yard Tumbaek Reservoir Uooer Yard Yard Tumbaek North Station Yard

01-06-2011 11

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

All Green Line interlockings are normally controlled from the Automatic Vehicle Identification (A VI) Wayside System The routes are set by the train operator and monitored by the Operations Control Center (OCC)

In the event of an A VI system failure all interlockings can also be controlled by hand by operating personnel The Wayside Signal System is configured so that during normal operations train operators can request routings through the interlockings by means of the AVI System

If the operating situation requires single-tracking operations between two interlockings the transit times over certain segments will be much longer than the recommended travel time This is due to the Green Line Operating Rules to support a single-track headway time This is due to the distance between most of the interlockings These extended transit times will result in substantially increased headways between trains during irregular operations During peak periods should single-tracking be required the system as presently configured will not be capable of transporting the required number of passengers without extended delays and passenger mconvemence

235 Traction Power System

While the MBTA has a 138kV system largely fed from one utility wholesaler some outlying substations are fed by a local utility company There are thirteen Traction Power Substations (TPSSs) located at varying intervals along the Green Line which are near the main tracks and accessible from the street level for maintenance The Traction Power Substations convert the electrical energy from the utility source to the 600 Volt DC current used to energize the Overhead Catenary System (OCS) The light rail vehicles then collect the electrical energy from the OCS by means of pantograph devices located on the tops of the light rail vehicles These pantographs can be raised to contact the OCS or lowered during periods of maintenance middotor at other times when necessary Electric power has important advantages including reduced noise and exhaust emissions compared with diesel propelled transit vehicles

The OCS system on the double track mainline of the MBTA Green Line route depends on site specific features along the various segments of the alignment

bull Simple Catenary Anto Tensioned (SCAT) A messenger and contact (trolley) wire organized into approximate one-mile tension segments and tensioned via a series of pendulum or balance-weight assemblies (BW As) at the end of each tension segment accompanied by a Mid-Point Anchor(MPA) assembly that keeps the conductors from creeping in one direction or the other This SCAT allows horizontal movement that each of the OCS conductors may experience due to contraction or expansion to be taken up by the weighted assemblies giving the LRV pantograph an optimum profile (horizontal) to efficiently collect power from the OCS and maintain a high rate of speed at the same time Since the automatic tensioning feature of SCAT allows for maximnm-spaced OCS pole placement it

01-06-2011 12

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

will be used predominantly in all open-route areas to minimize the amount of OCS polesfoundations used for the Green Line Extension

bull Simple Catenary Fixed Tension (SCFT) A similar-sized messenger and contact (trolley) wire configuration as SCAT but tensioned with fixed terminations as opposed to BWAs and not provided in one-mile segments SCFT will be utilized in areas where maximum pole placement is not an advantage (urban areas for example) or locations where speeds are slow (yard and shop areas or crossovers for example)

The MBTA Green Line Extension is expected to be constructed with three TPSSs Two of these substations will feed the service on the Medford Branch while the third will provide power to Maintenance Facility Yard and Carhouse and the Union Square Branch However changes could be made during preliminary engineering after completion of a power study for the extension which will assume three car train operation for the purpose of the analysis

The MBTA Power amp Transit Facilities Department has overall responsibility for the transit power substations The control and monitoring of the traction power substations are done by power dispatchers who are located in the OCC while being maintained by the Traction Power Department In case of an emergency authorized personnel can de-energize the traction power in a particular zone Please refer to Appendix for the Sectionalized Power Diagram of the existing Light Rail system

236 Operations Control Center (OCC)

The OCC is the central facility that controls and coordinates all train operations traction power distribution and the maintenance and use of the railroad for all existing and future segments of the MBTAs Subway network The OCC is located at 45 High Street in the Boston Financial District

Dispatchers at the OCC maintain supervisory control over and monitor the main line and some yard operations of the MBTAs four subway lines- Red Orange Blue and Green Red Orange and Blue Lines are considered a heavy rail transit operation while Green Line is a light rail operation The Red Line operates from Alewife Station in Cambridge then splits into two branches after Andrew Station in South Boston The Dorchester Branch terminates at Ashmont Station in Dorchester while the South Shore Branch terminates at Braintree Station in Braintree The Orange Line runs from Forest Hills Station in Jamaica Plain to Oak Grove Station in Malden The Blue Line operates from Wonderland Station in Revere to Bowdoin Station located on the edge of Bostons Beacon Hill Neighborhood As the Green Line moves west from Lechmere Station it splits into four branches in the Central Subway System The four branches are B - Boston College C - Cleveland Circle D - Riverside and E - Heath Street With the exception of the Riverside Branch which terminates in Newton all other branches terminate within Boston city limits

The Green Line Extension will split into the Union Square and Medford branches going east from Lechmerc Station The Union Square Branch will have one station and will terminate at

01-06-2011 13

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Union Sqnare in Somerville The Medford Branch will have five stations and terminate at College Ave Station in Medford

The dispatcher is responsible for train movement establishing work zones and failure management The dispatcher also is responsible for arranging the replacement of defective eqnipment alerting emergency response personnel and carrying ont emergency procedures The dispatcher documents and reports system failures equipment malfunctions incidents security problems accidents and unusual occurrences The dispatcher directs train operators during emergencies or when train operations are not running normally

The dispatchers at the OCC monitor and coordinate mainline train operations for the MBTA Rail Systemmiddot in accordance with the established operating schedules rules and procedures They implement corrective actions and recovery plans that may be required to minimize the adverse aspects of equipment failures or emergency situations on any of the lines As described below and later in Section 70 the OCC personnel are responsible for implementing emergency procedures and coordinating with emergency responders and other outside agencies as may be required

The OCC is equipped with the following systems for central control of most of the rail network including the MBTA Green Line

bull Train Status Display - This system provides a complete visual indication of track middot block occupancy switch positions signal indications as well as other field conditions and alarm indications and eventually train identification display for the Heavy Rail Systems

bull Automatic Vehicle Identification System- This system which is situated at key points on the Green Line identifies the general train location with its train number route and time

bull Power Control DisplayControl Panel - This system provides a display and appropriate console detail and full control of the traction power substations Control of the OCS is also maintained through this system for all segments of the OCS equipped rail and bus network including the MBTA Green Line The power dispatchers at OCC have both control and monitoring capability of all TPSSs

bull Operating Radio Communications - There are numerous radio communication channels used to operate and maintain the rail network A train operations channel is assigned to each line and provides for two-way communication between the OCC and all of the mainline trains on the specific line A yard operations channel is assigned to each maintenancestorage facility and used for yard operations including vehicle maintenance activities at the shops A system-wide maintenance channel is used for wayside (fixed facilities) maintenance activities Additional channels are provided for system-wide operational tactical and emergency needs as necessary

Special tunnel radio systems have been installed to provide radio coverage inside the Central Subway Tunnel System Fire and police radio charmels also function as part of the tunnel radio system

01-06-2011 14

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

bull Telephone Communications - This system provides dedicated voice channels for use as telephone extensions between the OCC and selected sites along the right-of-way There are several telephone systems in place for administrative maintenance and emergency pmposes

bull Passenger Assistance Intercoms (PAD - Are provided at station platfonns automatically ring at the Hub Centers (South Station North Station Airport Station Harvard Station and Back Bay Station) or if no answer the Maintenance Control Clerk who is located at the Operations Control Center The PAis are push-buttonshyactivated (voice only)

e Closed Circuit TelevisionMBTA Video Security System (VSS but still commmily referred to as CCTV) - As part of a capital project first generation CCTV was installed at selected subway stations The Automated Fare Collection project installed CCTV across the entire MBTA Subway System These systems included fixed camera and visual monitoring for rail stations as well as limited recording capabilities Over the past couple of years installation of the new VSS has been completed including a series of controlled pan-tilt-zoom cameras essentially overlaying the CCTV system placed throughout station and other facilities Transmissions are routed via fiber-optics to OCC for monitoring The VSS is supported by advanced DVR architecture to provide for enhanced recording and storage capabilities along with multiple monitoring locations for not only CCTV observers but also dispatchers and law enforcement personnel

bull P A System - This system is used to provide important information to passengers at stations either system-wide or at selected locations All Green Line Extension Stations will have a PA system as do the existing Central Subway (Underground) Stations on the Green Line

bull Tape Recording Device -This system is located at the OCC and is used to provide a record of all OCC and Yard Control telephone and radio conversations A separate system is installed at Riverside Reservoir and Lake Street yards that is integrated into the OCC system

bull Wide Area Network (WAN)- This system is the backbone of the communications systems listed above and provides the link between the OCC and all field locations

bull Supervisory Control And Data Acquisition (SCADA) -This system operates over the WAN to transmit and receive data Supervisory alarm and control circuits connect TPSSs with the control consoles Electrical and support data related to facility intrusion and equipment status use this system to provide information to the control panels at the OCC For Segment I a SONET ring is used SONET (Synchronous Optical NETwork) is an open architecture for fiber optic networks where all locations (fiber nodes - ie stations) are connected together in a ring Should there be an

01-06-2011 15

middot MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

interruption or break anywhere in the ring data is transmitted in the other direction (clockwise or counter-clockwise) to OCC The Green Line has two rings one normally going clockwise and the other counter-clockwise (sometimes referred to as dual counter-rotating rings)

bull Variable Message System (VMS) - This system allows for visual messages to be displayed to passengers at stations VMS allows only scrolling messages using dotshymatrix light emitting diode (LED) technology with limited capacity The system is typically used to provide schedule or service related information as well as safety reminders and public service announcements including emergency evacuation messages

All train movements within a Yard facility is controlled by a Yardmaster or a Green Line Official When trains leave the yard and move to the main line they come under the jurisdiction of the dispatcher at the OCC The transfer of jurisdiction occurs at a designated boundary location called the Yard Limit

The OCC has a critical role during accidentincident situations when normal rail service has been interrupted It serves as the center for mobilizing emergency responders and MBT A resources It coordinates all activities through the Incident Commander- always a Light Rail Official - in the field and provides up-to-date operating information to management supervision and others within the system who need it to expedite the recovery and return the system to normalized operation as soon as circumstances permit Please refer to Section 70 for additional information about Service Interruptions and Emergencies and the role of the ace

237 Train Control and Signal Systems

The MBTA Green Line light rail trains operate over a double main track system governed by a Wayside Signal System and by an Automatic Vehicle Identification (AVI) System providing signals for train movements through interlockings

238 Communications System

The Green Line communications systems serve a variety of functions that support the operations and maintenance of the line

The basic communications systems are as follows

bull Supervisory Control and Data Acquisition System (SCAD A) bull Automatic Vehicle Identification (A VI) System bull Wide Area Network (WAN) bull Telephone Systems (PAl) bull Radio Systems bull Detection Alann and Emergency Systems bull Closed Circuit Television System - MBTA Video Security System (MVSS)

01-06-2011 16

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

bull Public Address System (P A) bull Variable Message Sign System (VMS) bull T Alerts bull Notification System

239 Fare Collection System

The Green Line System is a partially gated and partially barrier free system The Green Line Surface Stations utilize a barrier-free pay-on-board fare system For the Central Subway System as well as the entire Green Line Extension customers will use fare gates that accept Charlie Cards and Charlie Tickets

Effective January 2007 MBTA customers can purchase their fare from a Fare Vending Machine (FVM) located at the station A passenger will be required to use either a Charlie Card or a Charlie Ticket at the Farebox Fare Media Validator (FMV) or Fare Gate to validate andor gain access to the platform areas

The TVMs FMVs and fare gates arewill be ADA-compliant and arc located in accordance with ADA regulations There will be at least one ADA width gate at each Green Line Extension station They also include audio instructions display screen infonnation panels and instructions in raised letters and required Braille The FMV s also feature display screens and audio instructions in Spanish and Chinese Patrons can examine maps and fare information posted adjacent to the machines and can then select the type of fare they require

All fare media can be validated either at the FMV or the fare gate before the patrons ride MBT A Transit Police and Authority personnel help enforce the pay-on-board system particularly when rear door boarding is used

The MBTA Revenue Collection Facility monitors the inventory level of coin hoppers ticket rolls and bill vaults in the fare vending machines through the AFC Central Computer System (CCS) This allows them to service on an as needed basis

The Authority utilizes its staff of FVM revenue collectors to retrieve loaded cash vaults from the FVMs at stations and replace them with empty vaults The loaded cash vaults are then taken to a central cash counting facility for counting and depositing to the MBTAs cash revenue account

MBTA revenue collectors are armed when servicing the fare collection equipment MBTAs middot policy requires that certain key and log-on procedures be used any time the front door of the FVM is open The machines have an electronic alarm system that will trigger a siren-type alarm if the front door of the FVM is opened without a valid log-in and ID The alarm condition is monitored by a central computer and by the AFC Hub Center located at I 0 Park Plaza Boston MA which is staffed 24 hours per day seven days per week

01-06-2011 17

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The MBTA perfonns periodic inspection and maintenance as well as immediate response to machines that are out of service due to mechanical problems The AFC Maintenance Department uses the same monitoring system (CCS) to determine the status of fare vending machines and gates installed throughout the subway system The AFC Hub Center is also staffed to receive calls from station personnel for notification of defective equipment AFC staff can then dispatch a technician for corrective maintenance as needed There IS a preventive maintenance schedule that is completed on a monthly and annual basis

During the maintenance program the FVM and FMV mechanisms are normally replaced with rebuilt mechanisms on a unit exchange basis and tested before they are returned to service Removed units are sent to the MBTAs workbench for overhaul and returned to inventory Machine components are replaced as necessary The MBTA Automated Fare Collection Department maintains an inventory of spare FVM and FMV components that can be taken to a station and installed should replacement be required due to vandalism accident or other cause Table G indicates the location and number of each type of automated fare equipment

Table G- MBTA Green Line Fare Equipment

GREEN LINE CENTRAL SUBWAY LECHMERE new 6 0 3 0 0 0 I SCIENCE PARK new 4 2 2 0 0 0 0 NORTIISTA South (Valenti Way) Entrance NORTHSTA North (Causeway St) Entrance NORTH STA (Outside Commuter Rail Ticket Office

new

HUB

NA

9

12

0

4

2

6

0

0

0

2

3

5

5

AYMARKET (Green Line entrance) HAYMARKET Con ess Street headhouse)

new

new

7

7

3 3

3

0

0

4

2 0

Has

GOVERNMENT CENTER old 6 4 0 0 3 schedule card carousel

PARK STREET (East) old 5 I 2 0 PARK STREET (West) old 9 4 4 0 PARK STREET (Winter Sbect) NA 3 0

Has2

PARK SlREET (Elevator) NA 2 0 1 0 4 3 2 schedule card carousels

PARK STREET (Boston Common

NA 3 0 0 0

BOYLSTON Northbound new 4 0 2 0 0 0 2

01-06-2011 18

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

BOYLSTON Southbound new 5 I 2 0 ARLINGTON new 6 3 3 0 3 2 2 COPLEY Inbound new 5 2 0 0 0 2 COPLEY Outbound new 7 2 0 IIYNES Main Entrance new 8 2 2 0 0 2 HYNES Convention Center old 3 0 0 0 KENMORE new 7 2 6 0 3 3 SUBTOTAL 118 29 51 0 21 23 17

GREEN LINE SURFACE B BOSTON COLLEGE NA 0 0 0 0 0 0 0 CST MARYS NA 0 0 0 C COOLIDGE CORNER NA 0 0 0 C CLEVELAND CIRCLE NA 0 0 0 D RNERSJDE new 4 4 0 0 0 DWABAN NA 0 0 2 D WOODLAND NA 0 0 2 0 0 0 D ELIOT NA 0 0 2 0 0 0 D NEWTON HIGHLANDS NA 0 0 2 0 0 0 D NEWTON CENTER NA 0 0 2 2 0 0 0 D CHESTNUT HILL NA 0 0 2 1 0 0 0 D RESERVOIR NA 0 0 3 2 0 0 0 D BROOKLINE VILLAGE NA 0 0 3 2 0 0 0 D BROOKLINE HILLS NA 0 0 2 D LONGWOOD NA 0 0 3 1 0 0 0 DFENWAY NA 0 0 2 6 D BEACONSFIELD NA 0 0 2 EHEATH NA 0 0 0 E NORTHEASTERN NA 0 0 0 E BRIGHAM CIRCLE NA 0 0 0 E MUSEUM OF FINE ARTS NA 0 0 0 E SYMPHONY Inbound new 3 2 0 0 0 0 E SYMPHONY Outbound new 3 1 0 E PRUDENTIAL new 6 2 2 0 3 4 0 FENWAYPARK-Gate A NA 0 2 0 0 FENWAYPARK -Gate C NA 0 2 0 0 FENWAYPARK-Gate E NA 0 1 0 0 SUBTOTAL 16 10 36 27 3 4 1 TOTAL 134 39 87 27 24 27 18

Source MBTA

2310 Safety Program

The MBTA Safety Program has been in existence for a number of years and is an extensive initiative to continually improve all aspects of safety within the agency including the MBTA Subway System The System Safety Program Plan (SSPP) is integrated with both the ongoing activities of the agency as well as with the planning and construction of new projects and services

For a more detailed description of Rules Safety and Training within the MBTA Subway System please refer to Section 60 of this document

01-06-2011 19

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

2311 Security

MBTA Green Line Security is provided by the MBTAs Transit Police Department The MBTAs Transit Police Department handles all law enforcement matters including fare enforcement The MBTA Transit Police are funded through the MBTAs Operating Budget

MBTA Transit Police Officers also provide security and general law enforcement services at stations along the routes and right-of-way of each of the MBTA Bus MBTA Subway System lines and MBTA Commuter Rail and on buses trains and coaches They respond to accidents and incidents and they also are active in enforcing traffic laws that are critical to the safety and efficiency of the MBTA Transit System All services are provided as necessary on a 24-hour basis seven days per week with security coverage tailored to the specific needs of the rail system MBTA Transit Police personnel are presently dispatched from the Transit Police Building at 240 Southampton Street in Boston

In addition to the MBTA Transit Police forces MBTAs Light Rail Transportation has Chief Inspectors and Inspectors on staff that provide security for issues related to revenue collection special events requiring crowd control security sweeps and closing and opening of subway stations each day and some property security

MBT A also calls on and cooperates with other police departments and law enforcement agencies as appropriate The MBTA Transit Police Department (TPD) establishes Memoranda of Understanding (MOUs) with other law enforcement jurisdictions as required for implementing a seamless transit policing program These MOUs outline the operational protocols necessary to conduct the transit policing mission in an effective and efficient manner

All stations on the MBTA Green Line Central Subway System have strategically placed VSS cameras for monitoring passenger platforms fare vending machines and other critical areas The images are transmitted by fiber optic cable to monitors at the OCC The stations are monitored during all hours

The MBTA prepared a Safety and Security Management Plan (SSMP) for the Green Line Extension project The SSMP meets the requirements of the Federal Transit Administrations Final Report FTA-MA-90-7001-94-1 Transit System Security Program Planning Guide dated January 1994 and FTA Circular 58001 Safety and Security Management Guidance for Major Capital Projects dated August 2007 The SSMP contains the details of all facets of the MBTAs Security Program The Revised SSMP dated August 2010 which is a confidential document and includes the Green Line Extension is undergoing review by the Federal Transit Administration and Department of Public Utilities A revised SSMP is expected to be approved prior to start of revenue operations

The MBTA Video Security System (VSS) hardware is maintained by the Systemwide Maintenance amp hnprovement Group The applications such as monitoring recording

01-06-2011 20

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

record-keeping and chain of custody are shared by the Transit Police the OCC and the Automated Fare Collection Departments

2312 Connections with the META Bus Network

MBTA Bus services as well as a number of other bus service providers connect with MBTA Subway services including the MBTA Green Line at virtually all stations When a new rail line is introduced changes to bus routes in the vicinity of that new line are not implemented until changes in the Bus Service Plan have been approved by the MBTA Board of Directors Once the Green Line Extension is operating the Service Planning Department will recommend changes to the service plan as appropriate At the conclusion of the public process recommendations will be brought to the MBTA Board for approval

- 1

01-06-2011 21

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

30 OPERATIONS

31 Management and Supervision

The Fiscal Year 2011 MBTA Operations Organization Chart is on the following page

The Director of Light Rail Operations in the Operations Department is responsible for managing the daily service of the Green Line and maintenance of the Green Line Vehicle Fleet

The Figure below represents the Fiscal Year 2011 Light Rail Operations Organization Chart

Director of Light Rail

Operations

I I I

Division Chief Chief Green Light Rail Line

Maintenance Transportation

I I I

Division Chief Transportation Superintendent

The Chief of the Green Line who reports to the Director ofLight Rail is responsible for train service operations on all Light Rail Lines Under the Chief of the Green Line there is a Transportation Superintendent who oversees the transportation supervisor(s ) chief inspectors and inspectors train operators and customer service agents assigned to the Green Line The Division Chief of Light Rail Maintenance manages the maintenance supervisors foremen rail repairers and other personnel necessary to support the day-to-day maintenance programs at the various carhouses

32 MBTA Light Rail Boarding Projections

321 Existing Light Rail Ridership

Table H presents estimated boarding numbers for Fiscal Year 2009 ending June 302009

22 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Deputy Chief Operating Officermiddot

Operations

Diretor dmihFimtxe

Operatbr

Manager Of Director cltf Plan ard Director elf Operatiors Sciedules Oparatbrr Control Director of Hamiddot-~~ Fail

Technology

Cll put Director of OCC$ Tlainileuro

I Deputy Director of Paratra ngtil contract

Operatbrtgt

ChiefOperrting

Officer

_

~)put~middot Director of Jd min~tratbn bull

Operati-ns

Sr Directo1middot of e hi I Director of Bus Sr Direcbrof

Director of Lfsht Pail Pro ure nla nt ard 0 Opara~bns operatbngt contrmed

sermiddoties

DS put Directr of Pailr9ltld Oparatbrr

Director of e hile Efeuroi~Hileuro

Deputv Director of Fltiilrmd OpIBtbrG

D=put1 Director of firance

23 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Table H- FY2009 Average Weekday Boardings by Station- Existing Light Rail ~

Branch iot~l Station BoardingsStation ~

Lechmere E 6645

E 1179Science Park

CE 8491North Station

Haymarket CE 5204

All 10072Govermnent Center

AllPark Street 11169

Boylston All 7618

All 8378Arlington

Copley All 13500

BCD 9525Hvnes

BCD 8653Kenmore

B 2840Blandford Street

BUEast B 2892

BU Central B 2524

BBUWest 899

St Paul Street B 814

Pleasant Street B 1014

1824Babcock Street B

Brighton Avenue B 1571

B 4077Harvard A venue

Griggs Street B 1260

Allston Street B 1115

B 1650Warren Street

Washington Street B 1723 B 923Sutherland Road

Chiswiek Road B 735

Chestnut Hill A venue B 861

B 237South Street

Boston College B 1042

St Marys Street c 1970

c 426Hawes Street

Kent Street c 510

St Paul Street c 935

c 4150Coolidge Corner

Sununit Ave c 1175

c 316Brandon Hall

Fairbanks c 585

c 1217Washington Square

24 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

~ gti ~ 1 )

~ station ~ Branch - Total Station Boardlngs

-

Tappan Street c 837

Dean Road c

316

585Englewood Avenue c Cleveland Circle c 1557

Fenway D 3041

Longwood D 2749

Brooldine Village D 3512

Brookline Hills D 1654

Beaconsfield D 896

Reservoir D 3395

Chestnut Hill D 778

Newton Centre D 1487

Newton Highlands D 1052

Eliot D 595

Waban D 427

Woodland D 1044

Riverside D 2158

P1udential E 3732

Symphony E 1993

Northeastern University E 3007

Museum of Fine Arts E 1676

Longwood Medical Area E 3800

Brigham Circle E 2535

Fenwood Road E 343

Mission ParkParker Hill E 462

Riverway E 664

Back of the Hill E 86

Heath StrectV A Medical Center E 622

Mattapan middot HSL 2238

Capen Street HSL 67

Valley Road HSL 42

Central Avenue HSL 765

Milton HSL 305

Butler Street HSL 225

Cedar Grove HSL 133

Ashmont HSL 2909

Total 181406 Source MBTA

01~06~2011 25 -i

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERA TONS

322 Green Line Extension Boarding Projections

Projections for the Green Line Extension are provided by the Central Transportation Planning Staff (CTPS) and are based on modeling techniques of expected ridership generated using the CTPS Multi-Modal Travel Demand Forecasting Model The model uses the traditional fourshystep process generally employed by travel forecasting models throughout the United States The four steps include independent modules that perform trip generation trip distribution mode choice and network assiguruents Each module was calibrated from observed data

Table I presents the projected weekday hoardings at each of the Green Line Extension Stations in Year 2030

Table I- 2030 Average Weekday Boarding Projections- Green Line Extension

Station fotal Stati9n Boardings ~

Lechmere 7100

Brickbottom 2830

Gilman Square 3930

Lowell Street 1140

Ball Square 1850

College Avenue 2140

Union Square 3570

Total 22560 Source Central Transportatton Plannmg Staff

33 Passenger Capacity

The level of service provided by the Green Line is designed to provide sufficient capacity to accommodate anticipated rider loads in the peak-hour and in the peak direction of travel also known as the Maximum Load Point (MLP) For the current Green Line system the MLP is located approaching Copley Station from points west during the AM peak and between Arlington and Copley during the PM Peak The Green Line Extension MLP is expected to be between Science Park and North Station during the AM and PM peak

Anticipated ridership portrayed here is used for initial service planning purposes Service levels will be adjusted upward or downward depending on actual ridership However existing Green Line ridership will be the primary schedule driver for the Green Line until travel patterns are confirmed and evalllated

34 TJain Service Guidelines

The train service guidelines for the MBTA Green Line are listed in the METAs Service Delivery Policy

01-06-2011 26

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

e For peak periods the planned passenger capacity of each light rail vehicle is calculated as 225 percent of the number of seats on the vehicle The actual crush load capacity of the vehicle is a larger number but that larger number is not included in establishing train service guidelines

bull Scheduled time between trains (headway) will not exceed

- 10 minutes during peale periods

- 15 during all other periods of service

These maximum headways will be maintained on the Green Line Extension as well as the existing system

bull If available a run as directed train will replace any revenue trairi that may encounter mechanical problems that require removal from the main line

OCC and field operations supervision must talce particular care in terminal operations planning to allow for varied operations necessary for service continuity effectively managing the following issues with efficient sequencing to the extent possible

bull The design of the Green Line terminal stations did not include a second set of crossovers on the non-revenue side of the station As such proper routing of arriving trains is a key component as it allows to the extent possible simultaneous train operations during peak headway periods In many cases instead of berthing every arriving train on the outbound track at the station as is the normal practice some trains will be berthed on the inbound track while the train on the outbound track is departing

bull Particular attention must be given to train spacing and track utilization and the ability to cross the train that arrived on the inbound track over to the outbound track during its departure without delaying the next inbound train and vice-versa This task is assisted to the extent possible by established schedule headway and designated terminal berthing tracks combined with an understanding of the interlocking time limitations and travel time in the terminal area Due to the variability of street run segments on the line operational adjustments are an on-going task

bull Terminal management also requires that timely and accurate information be made available to passengers waiting to board at these stations so that passengers are in position and ready to board as soon as the arriving train detrains its passengers

35 Train Consist Requirements

MBT A Green Line Extension stations will be designed to accommodate trains consisting of up to four light rail vehicles (cars)

01-06-2011 27

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Typically two-car trains are currently operated on weekday and weekend train schedules although three car trains are operated on select trips during the rush hour on the B and D branches On the lighter passenger branches such as the E branch one car is removed for the beginning and end of service on weekends With the addition of the Green Line Extension current train operations will remain the same Once actual ridership patterns are defined modification to train length at all times of the day will be considered Once a train control system is implemented three or four car trains may be necessary to efficiently manage the ridership demand

36 Travel Times

This section contains information about the running time between stations and the factors that affect these times All times shown in this document are subject to final testing verification and continued revision as experience is gained with the system and as adjustments are made to the physical plant and the systems that affect these travel times

361 Travel Times between Stations

The one-way travel time estimate is based on

bull All trains operating the full length of the line stopping at each station

bull Operating speeds that take into account permanent civil speed restrictions such as grades curvature and track super-elevation operation on aerial structures the design and layout of crossovers and the time it takes to move through them as well as other operational restrictions

bull Speed restrictions imposed by the Maintenance of Way and other departments and Department ofPublic Utilities (DPU) regulations

bull Maximum design speed of 50 miles per hour

bull Station dwell times This is the amount of time that a train is stopped at a station for passengers to alight and board It normally ranges from 20 seconds at most stations to 50 seconds at rail-to-rail transfer stations depending on the travel period and the ridership volume at a particular station

Terminal turn-around times (when train operators change from one end of the train to the other for the return trip) will be no less than 3 minutes allowing recovery capability for only a very minor service delay This limited tum-around time is made possible by the use of fallback operators at either one or both ends of the line The fallback operator is at the terminal station in position to take over for an inbound train operator immediately after a trains arrival The inbound operator then has a prescribed period ofbreak time before heshe takes up service again by relieving the next inbound train operator The relay may continue through most of the service day The turn-around time for various levels of service delivery is also subject to headway cycle and clearance slots at interlockings where trains must use the available opportunities for their movements to keep in the proper cycle

01-06-2011 28

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30 - OPERATIONS

Table J presents the consolidated travel times for the entire Green Line

Table J - Estimated Travel Times Between Stations - Green Line

B Boston COllege- Government ltCUter via Commonwealth Ave ~~ ~

INBOUND

Lake St

Chestnut Hill Ave

Brighton Ave

Blandford St

Kemnore

Hynes

Copley

Arlington

Bo lston

Park St

Government Center

TOTAL

-

_Distance~~ Cumulative

~ Befiveen _ Distance

- Stations

0000

0768

1947

1273

0264

0362

0565

0363

0325

0303

0249

642

000

077

272

399

425

461

518

554

587

617

642

Early

AM

2

9

8 5

2

3

I

2

34

Sam le Weekday Ru~ Times i~Jilinuies AM Midday School PM Evening

Peak Peak Peak

2 2 2 2 2

15 13 15 15 12

10 II 12 12 II 5 5 6 6 5

2 2 2 2 2

5 4 5 5 4

I 2 2 2 2 2

1 1

2 2 2 2 2

45 43 48 48 42

-

Late

2

II

9 6

2

3

1

2

38

-i

OUTBOUND

Government Center

Park St

Bo lston

Arlington

Copley

Hynes

Kenmore

Blandford St

Brighton Ave

Chestnut Hill Ave

Lake St

TOTAL

0000

0570

0315

0318

0365

0560

0368

0267

1286

1940

20749

674

000

057

089

120

157

213

250

276

405

599

674

2

1

2

3

6

6

6

5

33

2 2 3 3

1

2 2 2 2 2

1 1

3 2 2 3 2

6 4 4 5 3

5 5 5 7 7

9 9 9 13 11 8 9 9 12 12

6 6 6 6 6

43 40 41 53 48

2

2

3

6

8

9

6

39

Early AM Midday PM Evening Late AM Peak Peak

Cleveland Circle 0000 000

-i Washington St 0749 075 5 7 7 7 6 6 5 Coolidge Comer 0783 153 5 7 6 6 6 5 5

St Mmys St 0734 227 4 7 6 6 6 6 5 Beacon Junction 0563 283 1 Kenmore 0102 293 2 2 2 2 2 2 2

Copley 0927 386 5 7 6 6 7 6 5 Arlington 0363 422

Boylston 0325 455 2 2 2 2 2

Park St 0303 4X5 1

01-06-2011 29

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Government Center 0249 510 2 2 2 2 2 2 2

Haymarket 0281 538 1 2 2 2 2 2 North Station 0220 560 2 3 2 2 3 2 2

TOTAL 560 30 42 38 38 39 36 31

OUTBOUND North Station 0000 000

Haymarket 0220 022 4 3 4 4 3 Government Center 0281 050 2 2

Park St 0249 075 2 2 2 3 3 2 Boylston 0315 107 1 1 Arlin on 0318 138 2 2 2 2 2

Copley 0365 175 1 1 Kenmore 0928 268 5 9 6 6 8 5 5

Beacon Junction 0498 317 2 4 5 5 5 5 5

St Marys St 0598 377 2 2 4 4 4 4 4

Coolidge Corner 0752 452 3 3 4 4 4 5 4 _Washington St 0781 530 2 2 2 3 3 3 2 Cleveland Circle 0744 604 2 2 3 3 3 4 3

TOTAL 604 23 33 33 36 40 38 30

D Riverside GoVernmefit Gentet via Highland Branch ~ ~_ ~ ~ ~ ~~_ d

Midday School middot PM Evening Late

Riverside 0000 000

Eliot 2225 223 6 7 7 7 7 7 6 Reservoir 4040 627 7 10 9 9 9 8 7

Beaconsfield

Fen way

Beacon Junction

0431

2470

0429

670

917

960

2 4 2

2 9

2

2 5

2

2

5 3

2

5

3

2

5

2

2

5 2

Kenmore 0102 970 3 3 3 3 3 3 3

Copley 0927 1062 5 7 6 6 7 6 5

Arlington 0363 1099 1 1

Boylston 0325 1131 2 2 2 2 2 Park St 0303 1162 1 1

Government Center 0249 1186 2 2 2 2 2 2 2

Haymarket 0281 1214 1 2 2 2 1 North Station 0220 1236 2 2 2 2 2 2 Science Park 0485 1285 2 3 2 3 3 3 2

Lechmerc 0397 1324 3 5 4 5 5 5 4

Washington St 0780 1402 3 3 3 3 3 3 3

Gilman S uare 0710 1473 2 2 2 2 2 2 2

Lowell Street 0700 1543 2 2 2 2 2 2 2 Ball Square 0490 1592 15 15 15 15 15 15 15

Colle eAve 0570 1649

TOTAL 1649 505 665 585 625 635 605 535

OUTBOUND College Ave

I3all Square

Lowell Street

Gilman Square

Washington St

Lechmere

0000

0570

0490

0700

0710

0780

000

057

106

176

247

325

15

2 2 3

15

2 2 3

15

2 2 3

15

2

2 3

15

2

2 3

15

2 2 3

15

2 2 3

01-06-2011 30

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Science Park 0397 376 2 2 2 2 2 2 2 North Station 0485 413 2 2 2 2 2 2 Haymarket 0220 435 3 2 2 3 2 2

Government Center 0281 463 1 2 1 Park St 0570 488 2 2 2 3 3 2

Boylston 0315 519 1 1

Arlington

Copley

Kenmore

0318

0365

0928

551

588

681 5

2 1 9

2

6

2

1

6

2

8

2

5 5 Beacon Junction 0498 730 2 4 5 5 5 5 5 Fenway 0429 773 3 3 2 2 2 2 2 Beaconsfield 2471 1020 5 5 6 6 6 6 5 Reservoir 0431 1063 2 2 2 2 2 2 2 Eliot 4040 1467 5 5 6 6 5 5 5 Riverside 2225 1690 8 9 10 10 10 9 7 TOTAL 1690 495 605 585 595 635 575 525

E Heath Street- Eechmere via Huntin ton ~Avenue - ~~ ~ ~ ~ ~ lt 17

I-IcathSt 0000 000

AM

Peak Midday Evening Late

B1igham Circle 0685 069 4 6 5 5 5 4 4 Northeastern 0908 159 5 6 5 6 6 5 5

Symphony 0284 188 2 2 2 2 2 2 2

Prudential 024 212 2 2 2 2 2 1 Co ley 0371 249 2 2 2 2 2 2 2

Arlington 0363 285 1

Boylston 0325 318 2 2 2 2 2

Park St 0303 348

Government Center 0249 373 2 2 2 2 2 2 2

Haymarket 0281 401 1 2 2 2 1

North Station 0220 423 2 2 2 2 2 2

Science Park 0485 472 2 3 2 3 3 3 2

Lechmere 0397 511 3 5 4 5 5 5 4 UnionS uare 0900 601 45 45 45 45 45 45 45

TOTAL 601 315 395 355 395 395 365 325

0000 000

0900 090 45 45 45 45 45 45 45

Science Park 0397 130 2 2 2 2 2 2 2 North Station 0485 178 2 2 2 2 2 2

Haymarket 0220 200 3 2 2 3 2 2 Govcmmcnt Clnter 0281 228 1 1 2 Park St 0249 253 2 2 2 3 2 2 Boylston 0315 285 1 1

Arlington 0318 316 2 2 2 2 2

Co ley 0365 353 1 1 1

Pmdential 0384 391 2 2 2 2 3 2 2 Symphony 0240 415 2 2 2 2 1

Nmtheastem 0274 443 2 3 2 2 2 2 2

Brigham Circle 0913 534 5 7 5 6 6 5 5 Heath St 0668 601 4 5 4 5 5 4 4

TOTAL 601 295 375 315 345 375 315 305 Source META

01-06-2011 31

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERA TONS

Mattapan High Speed Line _ - _ ~- ~-

Distance Distance -shy -Befivcen Cumulative Beh cen shy Qumulathe -

Stations Distance Stations _ Distance INBOUND INBOUND OUTBOUND OUTBOUND

Mattapan 0000 000 026 zmiddotss Capen Street 025 025 030 229

Valley Road 031 056 044 199

Central Avenue 043 099 031 155

Milton 032 131 029 124

Butler 029 160 057 095

Cedar Grove 057 217 038 038

Ashmont 038 255 000 000

For the Mattapan High Speed Line scheduled run times are 11 minutes from 630 am to 600 pm otherwise run times are nine minutes

362 Accommodating Persons With Mobility Needs

Operations personnel must be aware of the particular needs of elderly passengers and those with disabilities during both irregular and single-track operations Circumstances may well require supervisory personnel security personnel andor others at side-platform stations to assist passengers and expedite train operations where possible

Special signage andor operating or other personnel positioned at the sidewallc entrance to those side-platform stations is required to properly direct passengers to the proper platform during single-track operations Assistance in the proper time and location effectively mitigates train delay issues encountered from having to wait for passengers moving from one platform to the other

Delays that occur at stations to accommodate the elderly and those with disabilities increase station dwell times and further increase the running times between interlockings described in the paragraphs above For these reasons operating personnel arc required to be especially attentive to the special needs that will occur at side-platform stations during single-track operations deploying additional resources as necessary

37 Train Operations

This section describes the train service levels currently being operated on the MBTA Green Lines four branches and the central subway system

371 Green Line Branches and Central Subway

Revenue service begins at approximately 500AM weekdays and on Saturday and 600AM on Sunday ending at 130 AM seven days a week Trains service all branch stops and stations in the Central Subway system Each of the lines end at various points in the Central Subway System - the B and D branch trains turn at Government Center Station C branch

01-06-2011 32

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

trains turn at North Station and the E branch ends at Lechmere Station See Table B m section 21 of this document for detailed information about service frequency

As necessary weekend diversions are operated on portions of the Green Line in order to provide a large work window for capital projects such as bridge rehabilitations In addition the MBTA will shutdown lines for an extended time to conduct large scale capital projects such as the Riverside Line Track Replacement project

372 Green Line Extension

The Green Line Extension will be fully integrated into current Green Line Operations All operations for the Medford and Union Square aligrunent will be based at the new maintenance facility in Somerville next to the Boston Engine Terminal Mainline operations will be controlled from the ace

373 Start-up Operations- Green Line Extension

Startup Operations (SUO) takes place as the last rail activation clement of the project after substantial completion of the project and System Integration Testing has been completed The start-up date of revenue train operations for the public will immediately follow completion of SUO During SUO which is scheduled for approximately six months wayside systems vehicles communications and schedules are tested and evaluated under simulated operating conditions Service interruption scenarios and emergency response activities are practiced Intra- and inter-agency familiarization takes place The experience gained in this period will be used to refine earlier planning data and possibly develop more accurate rurming times to those shown in Table J

Pre-revenue service testing will be somewhat more complicated due to the direct interface between the existing Green Line operations and the Green Line Extension at the Lechmere Viaduct When necessary revenue service schedules for the existing Green Line will be merged with the pre-revenue testing schedules necessary for the Green Line Extension During this pre-revenue testing trains will run empty as operators will need to familiarize themselves with train operations on the Green Line Extension MBTA has previous experience combining testing with regular service delivery Special provisions to assure the safety and efficiency of the system interface on the Lechmere Viaduct will be required similar to those used in earlier start-ups

374 Revenue Service Initiation -Green Line Extension

As with previous new rail and bus rapid transit start-ups the MBTA Operations Department will work with other Departments to develop an Operational Plan An approach similar to the Silver Line may be used for the grand opening of the Green Line Extension The Opening Operational Plan covering the appropriate period will be developed to ensure proper preparation for heavy volumes of passengers Inaugural events will be held shortly after a soft opening of the system MBTA staff fi-om the various disciplines of the Authority

01-06-2011 33

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

will be used to provide safety crowd control and assistance to passengers and visitors at all new Green Line Extension stations

3741 Hours of Operation

An initial service day of approximately 20 hours will be scheduled for revenue operations The focus on the early morning and late evening service will he to provide minimum connecting times between the MBTA Green Line and other MBTA services such as commuter rail operations and the Orange Line at North Station the Blue Line at Government Center and the Red Line at Park Street Station

The following train service parameters have been established for Green Line Extension operations

bull The span of service is approximately the same on each day of the week with a slightly shorter span on Sundays

bull Early Morning Service o Trains beginning revenue service at either Union Square Station or College

Avenue Station leave from Somerville Maintenance Yard o The first westbound revenue train from Union Square Station toward

Lcchmere will leave at approximately 455-515 AM o The first westbound train from College Ave Station toward Lechmere will

also leave at approximately 455-515 AM o The first eastbound revenue trains will leave Riverside and Heath Street at

approximately 455 and 530AM respectively bull Late Night Service

o The last eastbound trains will leave Heath Street and Riverside at approximately 1205-1245 AM

o The last westbound trains toward Lechmere Station will also leave Union Square Station and College Ave Station at approximately 1205-1245AM

o All trains will leave the mainline hy 130 am

3742 Weekday Peak Period Service

For existing service the peak direction of travel is east from Boston College (B branch) Cleveland Circle (C branch) and Riverside (D branch) to Downtown Boston in the morning and the reverse direction during the evening commute The Heath street (E branch) peaks in the opposite direction due to commuters from Lechmere traveling to Downtown Boston in the morning and due to commuters transferring from other subway or commuter rail lines and traveling in the reverse-commute direction out to the Longwood Medical Area in the evening

For the Green Line Extension the peak direction of travel is west from Union Square and College Avenue in Medford in the morning with the reverse direction for the evening commute The combined segments will realize peak demand that will travel in two opposite directions both to and from Park Street Station

01-06-2011 34

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Scheduled service for the Union Square and Medford Branches is a direct extension of services already provided on the Green Line for the Heath Street (E branch) and Riverside (D branch) branches As such the scheduled headway for both the morning and evening peak period will be one train every 5-6 minutes All weekday trains will operate with at least two (2) cars

The general parameters for peak time periods are

bull The AM peak period begins at 630am and ends at 900am The peak of the peak period into Park Street Station is anticipated to occur between 730am and 830am

bull The PM peak period begins at 330 pm and ends at 630 pm The peale of the peak period away from Park Street Station is anticipated to occur between 500 pm and 600pm

It is expected that some schedule adjustment will occur after the beginning of revenue service as customer travel patterns become established

3743 Weekday Mid-Day Service

During the off-peale mid-day periods 900 am to 330 pm train service frequencies are reduced Service will operate every 8 to 10 minutes

3744 Weekday Evening-Night Service

Evening service between 630pm and 830pm will operate at 10 minute headways on the Green Line Extension consistent with the existing Green Line

Night Service from 830pm until 130 am will have 11 to 14 minute headways Trains will have two-car consists

3745 WeekendHoliday Service

Extension service is expected to operate every 10 minutes on weekends and holidays similar to existing Green Line Service For some periods of higher ridership service every seven to eight minutes will be offered

3746 Special Event Service

Additional service is provided as necessary for various special events The largest special events of the year include First Night Boston (New Years Eve Celebration) on December 31 and the July Fourth fireworks These events will require additional vehicles to be deployed to provide service

01-06-2011 35

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

The MBTA also provides additional Green Line service in order to meet demand for professional sports events in Boston In addition extra train service will be provided along existing routes as required by customer demand for other special events

3747 Train Operating Patterns

For normal train operations on the Green Line trains will depart from one of the yards generally determined and scheduled by train location as it relates to the individual branches It should be noted that this represents a significant challenge at the yards The Heath Street Branch (E branch) is problematic due to the distance between the carhouse and the location where trains can enter the E branch V chicles leaving the current yards (Riverside Reservoir and Lake Street) need to run cast into the Central Subway system before heading west on the E branch Upon completion of the Green Line Extension it is expected all E branch cars will operate from the Somerville Yard

Normal operations will have all eastbound trains (Riverside to College Avenue and Heath Street to Union Square) operating on Track 1 while all westbound trains (College Avenue to Riverside and Union Square to Heath Street) operating on Track 2

During periods of irregular operations service interruptions or emergencies OCC dispatchers will use their best judgment to assign trains to specific branches considering the following criteria

bull Station track availability and train movement

bull Occupancy of the tail track(s) if applicable

bull The total time required to traverse the interlocking (depending on the route selected) and berth on the designated arrival track and

bull The proximity of the following inbound train on the same track

For discussion of single-track operations refer to Section 721 below

38 Total Revenue Fleet Requirements FY 2011-2015

Total fleet requirements include the number of vehicles required for scheduled peak period revenue operations including those needed for run as directed Trains and those needed for maintenance Maintenance needs include vehicles for scheduled maintenance and an allowance for unscheduled maintenance or repair (See the Light Rail Fleet Management Plan for details on calculating fleet needs)

Based on the hoardings projections shown in Section 32 above the total fleet requirements are presented by Fiscal Year in Table K

01-06-2011 36

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30 - OPERATIONS

Table K- Total Fleet Requirements FY 2011-2015 ~

~ - ~ y ~ 1-_~ --shy Eiscal yenear ~ -v ~

- ~ ~ ~

- -shy -

- shy ~ ~ -

- --shy -- - - 20l2 -2o1r 2014 - 20l5 - 2016- - -Ridership 201947 203764 205598 207449 209315

Peak Headways (min) 5-7 5-7 5-7 5-7 5-7 middotmiddot middotmiddot middot middot Vehicles middot middot

Scheduled Service 52 52 52 52 172

Run as Directed 6 6 6 6 6

Corrective Maintenance Hold 41 41 41 41 41

Preventive Maintenance 10 10 10 10 10

Heavy Damage 10 10 10 10 10

Total Required 158 158 158 158 178

Total Available 219 219 219 219 243 Notes Vclncle numbers rue from the Subway Fleet Management Plan

39 Operations Control Center

The OCC is located at the MBTA Operations Building at 45 High Street in Boston

For additional information about the OCC please refer to Section 238 above and Section 70 Service Interruptioru and Emergencies

310 Train Operators

Each MBTA Green Line car is operated by a single train operator There are no other crew members

3101 Reporting Station

All train operators report on and off duty at each yards facility

3102 Relief Points and Fallback Operators

Some in-service train operators swing off at the terminal stations or the Reservoir Upper Yard This arrangement avoids the time and expense required to deadhead train operators to and from the end points on the line It substantially improves the productivity of train operators and reduces operating cost

3103 Duty Assignments

All train operator revenue assigrunents arc developed by the MBT A Plans and Schedules Department When completed they arc transmitted to the Green Line Superintendent for

01-06-2011 37

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

implementation at specified dates Train operators nortnally pick their duty assignments in accordance with the terms of collective bargaining agreements that are in effect Some operators are assigned to take custody of trains and place them into service or bring them back from service from the various carhouses Some train operators relieve others already in service and may or may not handle trains to and from the yard Other train operators are assigned to work as directed providing staffing for logistical train movement within the yard limits mainline replacement test or extra trains and emergency operator replacement Besides the number of train operator assignments needed to provide scheduled and logistical service an additional number of extra or relief operators arc required to cover train operator vacations and sick days and to provide coverage for other vacancies that may occur

Preliminary estimates show that operation of service along the Green Line Extension will require an additional 31 full-time (FT) streetcar motorpersons and 12 part-time (PT) streetcar motorpersons An additional five FT and PT streetcar motorpersons would be required for cover list (relief drivers used to fill in for absent ones) resulting in a total of 36FT and 15 PT streetcar motorpersons

01-06-2011 38

MBTA Light Rail Transit System Operations and Maintenance Plan S~CTON 40- ENGINEERING AND MAINTENANCE

40 ENGINEERING AND MAINTENANCE

41 Management and Supervision

The Engineering and Maintenance departments are responsible for Track Communications Signals Traction Power Building and Structures Responsibilities encompass all required inspections preventive maintenance corrective maintenance emergency response and system design and improvements These departments are also responsible for rail system infrastructure preservation (Note This section does not apply to MBTA Commuter Rail which is operated and maintained by the Massachusetts Bay Commuter Rail Inc)

As portions of the systems start to age every effort is made to protect the infrastructure investment Examples of this work include track maintenance and repair rail profile grinding signal repair and replacement grade crossing rehabilitation traction power system renewal and upgrades These programs are necessary to support the Light Rail Operations overall goal of operating and maintaining a safe clean and efficient transit system with professionalism courtesy and integrity throughout the Metropolitan Boston region

The Engineering and Maintenance Department is currently divided into six units that directly support the MBTA Operating System

bull Ttack bull Signals bull Traction Power bull Communications bull Building amp Structures bull Projects

The Track Signals and Communications Departments report to the Director of Systemwide Maintenance amp Improvements Traction Power and Building amp Structures report to the Director of Facility Infrastructure amp Engineering Both directors report directly to the Assistant General Manager for Engineering and Maintenance along with the Deputy Director of Projects The Fiscal Year 2011 Organization Chart for the Engineering and Maintenance Department is presented on the next page

The Engineering and Maintenance Department personnel are currently stationed at three base locations dispersed throughout the rail system network as follows

bull 45 High Street Boston bull 500 Arborway Jamaica Plain bull Arlington Ave Charlestown

39 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEfRING AND MAINTENANCE

Director of Fin a noel ampAdmintstration I

Managarof Marngerof TbullJlanagerof

(ontrjCtl Ad min5tration Mltrtertlls

Director- Faoilility Infrastructure amp

Engineering

DeputyDireotor of Dsplltl Dinctor of Deputy Director of

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ProjectsStnxtures

I

Suporlntotxlant of F)rojct rlcnager (6)

SU[)rinterdarrt of Builling

Fllmiddotmiddotltersvstem amp Maintenane

Equipment

Superi11Wrdant of Electrial 8lt

SLipFillt100ant of Meclltjn)al Tranzmizsb11 St Mairrterane

Dttributbn

Manaeerofstotbn support se rbullies

r1 lamge rof Pobulliler Engireering

rv1analiler ot Facmtmiddot lnfrastruture EfeuroitEerfrg

A~M

Engineoringamp Maintenance

Maintenaroe COntrol t sset

ffllt~nagemrn

obull

romiddot ornnrrmiddotusurme

Engi-==ering amp

bull u

smiddot)middotstemmiddotwkle rmiddotbulllainternrce Si

Doaputshy Df~ctor of Deputbull Director of De putgt cltire(tor of

S~mls rmiddotmiddotlogti~ Ocommunications Slt

SeUfll

Stipo=rmiddotigtor superimerdant Light s upe rirrte rda m or Green Lfoo Pail 111aintenane communiatblgt

supe 1 tor orang Suporinterlant supertgtorof

Lire liea-~ Rail communiatbn amp

Maintenare ecudtbull Englraering

Supertgtoror

superSCJrBJL~ Llra ManaJerlmiddotlComiddot ltommuniatbns amp Engineering securitmiddot

fllairrteljiJe

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s uperior s fe nal bullJlalhtenaiJe Shop amp

relay reqair

~occd Lh

40 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

Included in the preventive maintenance program are periodic inspection and maintenance tasks which have been established to meet the METAs needs The scope and frequency of these tasks are based on the following criteria

bull System safety bull Regulatory requirements bull Manufacturers recommendations bull Agency experience bull Budget constraints

A brief summary of each of the maintenance areas with department-specific Maintenance Plans noted as applicable is contained in the following sub-sections

42 Track

The track of the MBTA Subway System is maintained hy the Track Department in accordance with the programs defined in the Departments Track Maintenance Program Jnly 2008 The plan complies with established industry guidelines as well as Federal and State regulations Inspection and maintenance is performed using tested and reliable methods DPU regulates track inspection at the MBTA which requires formal inspection and maintenance programs A systematic inspection and maintenance program has been established to ensure the safety of the riding public and MBTA employees

All MBTA Subway track is inspected and maintained in accordance with the Federal Railroad Administration Track Safety Standards as contained in Title 49 CFR Part 213 It is MBTA Subways policy to maintain its track to a standard that is one Federal Railroad Administration (FRA) track class higher than is required by the maximum operating speed for any given segment of track

Track inspection is performed by trained and certified track inspectors to identify potential safety hazards and to report on the changing condition of the track geometry Main and yard tracks arc required to be inspected three times weekly with at least a one-day interval between the inspections In addition each switch tumout and track crossing must be inspected weekly Written track inspection reports are completed by the track inspectors documenting the location track nature and extent of the defects and conditions observed Reports also contain repair date action taken and the name of the person making the repairs to minor defects at the time of the inspection Defects that cannot be repaired by the inspectors at the time of inspection are considered major defects requiring additional resources andor a longshyterm maintenance program and plan to remedy the issue

The following are examples of the items that are included in an inspection

bull Track Stmcture All ballasted track direct fixation track embedded track grade crossings and special track work sections arc inspected for appropriate fit of all components including track switch points and moving parts

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bull Fastening Systems Direct fixation bolts and rail clips spikes joint bars and rail anchors are inspected for tightness

bull Track Geometry Track gauge alignment cross-level super-elevation as well as ballast and sub-grade conditions are inspected to determine that they are within in acceptable tolerances

bull Deterioration Excessive or unusual wear of rail ties bolts joint bars frog inserts switch points rail welds and other appurtenances is identified by measuring and evaluating in accordance with the requirements and tolerances or each component Such inspections also include identifying vegetation growth and right-of-way encroachments or infringements

bull Undergoing or awaiting repair Any track undergoing or awaiting repair upon which a speed restriction is assigned shall be inspected at a frequency which will ensure safe operation at all times

bull DPU may require inspections at more frequent intervals in areas of dense traffic high operating speeds or questionable physical conditions

The Track Maintenance Program provides detailed instructions for each type of inspection including the standards and tolerances to be met the forms to be used the type of repair andor corrective actions required for each situation the materials and procedures to be used and the record-keeping requirements

As with other maintenance tasks that involve the active railroad the Track Department must perform a significant amount of its work during the limited non-revenue service hours This requires special coordination and flexible work schedules with personnel and equipment availability sufficient to accomplish the required work in the time period available In many cases the work can be accomplished without adversely affecting scheduled train service

Other work of longer duration or involving interlockings for example can involve taking sections of track or interlockings out of service while repair andor reconstruction work is done The Track Department coordinates its plans and activities closely with various Subway Operations Departments including Transportation OCC and Plans and Schedules In some circumstances single-track train operations are required to provide sufficient time for the necessary work to be performed

The Track Department maintains the required records of inspection and maintenance and makes them available to the DPU for review and audit

43 Communications

The Communications Department installs and maintains the rail system telephone and radio communications systems on the MBTA system The following communications systems are

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

in place on the MBTA Green Line Central Subway System and will be installed on the Green Line Extension

bull Maintenance Telephones (at interlockings and signal installations)

bull Emergency Telephones at Traction Power Substations (TPSSs)

bull Emergency Telephones at Blue Light Stations (BLS)

bull Fire Alarm Systems (All Stations)

bull Passenger Assistance Intercom Systems at stations

bull Public Address (P A) Systems at passenger stations

bull Variable Message Sign (VMS) Systems at passenger stations

bull VSS at passenger stations

bull VSS monitor equipment at the OCC

bull Audio and Video recording equipment at the OCC

bull OCC Uninterruptable Power Supply (UPS)

bull Wide Area Network (WAN)

bull Radio channel for train operations

bull Radio channel for yard operations

bull Multi-transmitter system radio channel for Right-of-Way Maintenance

bull Tunnel radio system including firepolice channel connections

There are other commnnications systems at MBTA to serve the agencys administrative functions which are also installed and maintained by the Communications Department within MBTA Engineering and Maintenance

Inspection and maintenance of the radio and telephone systems listed above and the devices connected to them are carried out at specific intervals in accordance with manufacturers recommendations and where applicable in accordance with the requirements of the Federal Communications Commission (FCC) and the DPU The Commnnications Department maintains records of the required inspections and maintenance and makes them available to the FCC and the DPU for review and audit

Most of the radio antenna locations that serve the MBT A System are located within the Boston Metropolitan area and arc located on MBTA owned properly

The Commtmications Department works closely with the Facility Infrastrnctnre and Engineering Department that manages the SCAD A system to manage the interfaces between the two systems

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MBTA Light Rail Transit SystemmiddotOperations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

44 Signals

The Signals Department installs and maintains the wayside signal and train control systems on the MBTA Subway System It does not install or maintain the signal equipment mounted on the light rail vehicles

The following signal systems are m place on the MBTA Green Line and Green Line Extension

bull Automatic Vehicle Identification (A VI) System

bull Wayside Signal System

bull Signal track circuitry and associated equipment

Signal maintenance includes the periodic inspection testing and performance of both scheduled and coucctivc maintenance to insure the proper and safe operation of the signal system The scope of signal maintenance includes interlockings and yard signal systems The core of this system includes the testing adjustment and repair of vital relay circuitry logic networks relay logic control limit circuits for protection against following trains power supply and transfer networks and all the relevant and peripheral appurtenances and signal appliances

Signal supervisors oversee the work of signal maintainers and other signal department personnel to achieve the required levels of safety and operational performance reqnired by the MBTA Subway system

A feasibility study is cuuently underway for a train control system for the Green Line Once a teclmology is chosen for train control the MBTA expects to pilot the teclmology on one of the Green Line branches The Green Line Extension will be designed in such a way not to preclude the implementation of train control on the Medford and Union Square Branches

45 Traction Power

The traction power distribution system consists of three components substations auxiliary distribution and the DC distribution systems The basic preventive maintenance program is divided into two parts the first part is the required or safety related maintenance which is performed on a schedule the second part consists of those inspections and procedures that when completed within a prescribed time frame act to ensure a safe economical and reliable operation

To achieve the operational support and maintenance goals the personnel of the traction power department maintain a flexible operating schedule This schedule provides response coverage during the hours of revenue operations while maximizing the efficiency of scheduled maintenance activities during the non-revenue hours This is particularly critical due to the small non-revenue window available for traction power maintenance The plan is

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middot implemented by scheduling the maintenance force in the most effective manner This is done with overlapping shifts of maintainers that can concentrate their efforts as required by maintenance schedules The Traction Power Department participates in extensive in-house training and in the safety drills that are implemented by the Chief Safety Officer and the MBTA Transit Police Department

451 Traction Power Substations

The existing Green Line is fed by the Traction Power Substations presented in Table L

Table L - Traction Power Substations

bullSubstation ~ gt f ~ i

bull Location i ~ ~ tf

bull

c ~

bull Supplier

Coolidge 19 Webster Street Brookline MBTA

North Station 80 Haverhill Street Boston MBTA

Shawmut 1091 Washington Street Boston MBTA

Newbury 354 Newbury Street Boston MBTA

Cooks Jnnction SIR Winchester Street Newton Highlands N-Star

South Station 45 High Street Boston N-StarMBTA

Reservoir Strathmore Road Brooldinc N-Star

Riverside Grove Street Newton N-Star

Berkeley 90-92 Berkeley Street Boston MBTA

Kenmore Loop at Kenmore Passenger Station MBTA

Commonwealth Ave Public Alley ofHarvard Street Brookline MBTA

Aspinwall Off Longwood Avenue Brookline MBTA

Hanunond Pond Off Hammond Pond Parkway Brookline N-Star

Mattapan River Street Boston MBTA

Ashmont Dorchester Avenue Boston MBTA

452 Overhead Catenary System (OCS)

The OCS for the MBTA Green Line is a simple catenary equipped with an auto-tensioning system to maintain the proper level of tension in the OCS contact wire A system of counterweights automatically and continuously maintains the proper degree of tension in the system For yard tracks and some sections of embedded track single fixed trolley wire is used instead The trolley wire requires that tension be manually adjusted by traction power personnel to accommodate changes in the ambient temperature and other conditions The manual method is less expensive to build but labor intensive and more expensive to maintain

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

It also can increase the risk of entanglement of a pantograph in the catenary under certain conditions

The following list of major components 1s included in the detailed traction power and overhead catenary maintenance plan

bull A C Vacuum Breakers bull AC Load Break Switches bull Rectifier Transformers bull Rectifiers bull DC Breakers and Contra Is bull Auxiliary Transformer bull Potential Transformers bull Batteries bull TPSS Air Conditioning bull Fire Alarm TestRepair bull Emergency Operation Switches bull Manual Operation Switches bull OCS Tension and Height bull Manholes bull Safety Equipment bull Emergency Trip Switch System bull Station Lighting bull Emergency Ventilation Systems bull Station Power bull Documentation of all inspectionswork

In addition to the maintenance of the traction power substations and the OCS for the Light Rail Division the Traction Power Department is responsible for the maintenance of the Heavy Rail Divisions third rail system and its traction power substations the ventilation and lighting systems for all tunnels I underground segments auxiliary power equipment the UPS systems and other associated equipment

The Traction Power Department is equipped with the specialized vehicles and other gear that arc required to maintain the system

46 Building and Structures

The Deputy Director of Building and Structures has the responsibility for the maintenance of the right-of-way stations bridges and other structures revenue vehicle maintenance facilities passenger stations and wayside system facilities for the MBTA Subway System

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

The Building and Structures Department performs the periodic maintenance and repairs needed to maintain the right-of-way stations buildings and shop facilities of the MBTA Subway System

47 Engineering and Maintenance Projects Systems Engineering

The Maintenance of Way Engineering Department supports the Communications Traction Power and Signals Departments with systems design evaluation and testing oversight for both in-service and proposed rail projects

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

50 SUBWAY FLEET AND SUBWAY FLEET SERVICES

51 Management and Supervision

The Division Chief of Light Rail Maintenance monitors all rail fleet activities on the Green Line Themiddot Green Line Maintenance Superintendent is responsible for managing the day-toshyday operations at each of the carhouses The Senior Director of V chicle Procurement and Quality Assurance oversees all of the Everett Shops operations including the main repair facility The Section Chief for the Everett Main Repair Facility manages the operation on a daily basis

Shift operations include a number of forepersons managing the work of tradespeople rail repairers and other support staff for fleet maintenance

52 Description of MBTA Green Line Light Rail Fleet

The MBTA Green Line fleet of Light Rail V chicles (LRV s) presently consists of 114 Type 7 Kinki- Sharyo Cars and 95 Type 8 AnsaldoBreda Cars which are articulated with an A and B section The Kinki-Sharyo car seats 46 with a typical capacity of 101 The AnsaldoBreda Cars are a 70 percent low floor vehicle with a deployable bridgeplate located at each of the low floor doorways to provide access for disabled customers they seat 44 and accommodate up to 2 wheelchairs with a typical capacity of 101 Both types of cars can hold additional standees under crush load conditions

The cars are designed to operate on a nominal 620 volt DC supplied by an OCS Each car has a single pantograph on the A end of each car that is extended vertically to contact the OCS to collect electrical energy for traction power and the vehicles auxiliary systems Each car is equipped with a radio climate control system and has a train operator cab on each end of the vehicle so that a single vehicle can be operated in either direction in customer service The cars may operate singly or in trains of two or three cars with a train operator for each car as defined by MBTA work agreements As one of their duties chief inspectors and inspectors assist train operators when needed

MBTA is in process of procuring an additional 24 cars for use on the entire Green Line system including the anticipated Green Line Extension The LRVs in this order will be designated as Type 9 cars

The Type 9 cars will differ in the following ways from the AnsaldoBreda Type 8 car

bull For the Type 9 car ASME RT-1 crashworthiness requirements will be specified providing improvements in crashworthiness performance through incorporation of crash energy management (CEM) features in the structure The CEM design will increase the amount of collision energy that can be safely absorbed by the Type 8 vehicle

bull 4 wheelchair locations will be required in the low-floor area of the Type 9 as opposed to 2 in the Type 8

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bull Sliding plug doors will be required on the Type 9 car in place of the hi-fold doors used on the Type 7 and Type 8 cars

bull The HV AC system is required to utilize hermetically sealed scroll type compressors units with variable capacity control rather than the traditional piston-type compressors

bull The cars are required to utilize energy and life-cycle cost saving LED interior lighting bull The cars will be equipped with an internal and external video recording system

covering the passenger compartment doorways and the right-of-way from the operating end point of the view

bull The Type 9 car will be required to include additional passenger information signs and internal video information displays

521 Fleet Interchangeability

The Type 9 cars are specified to operate independently of the Type 7 and Type 8 cars The MBTA anticipated significant impacts to both cost and schedule should the Type 9s be required to be fully operationally compatible with the existing fleets Type 9 cars will be required to be mechanically compatible with the existing fleets to ensure collision compatibility and allow for recovery of disabled trains

522 Heavy Rail and Light Rail Operations Fleet Management Plan

The Heavy Rail and Light Rail Operations Fleet Management Plan is currently being updated to provide more detailed fleet operating and maintenance infonnation for tl1e Green Line as well as all other MBT A Subway lines

523 Train Control

The Type 9 cars will he manufactured with sufficient space under the vehicle to install electronic equipment for train control The remaining cars in the MBTA Fleet will need to be retrofitted to operate on lines equipped with train control

53 Description of Light Rail Fleet Services Facilities

531 Everett Subway Repair Facility

The Everett Subway Repair Facility located inEverett MA performs heavy repairs for which carhouscs do not have the appropriate tools and equipment to perform The Everett Subway Repair Facility typically perfonns on heavy equipment such as trucks HVAC units etc which are transported hctweeri the carhouses and Everett by MBTA employees In addition the Everett Main Repair Facility has the equipment to remanufacture critical components which are then returned to inventory

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532 Riverside Carhouse

The Riverside Carhouse located in Newton MA near the junction of Route 128 and the Massachusetts Turnpike is a large maintenance facility that is typically used for the Green Lines heavy repair operations Heavy repairs are considered repairs that require more than 24 hours to complete from the time the vehicle arrives at the shop The facility contains a car wash inspection repair areas blowing pit wheel truing pit resistor and pantograph repair area equipment and truck removal areas paint booth parts storage lube room battery room and welfare facilities The Riverside Carhouse which can store 90 vehicles in the yard has the capability to repair trucks true wheels change out HVAC units sandblast and paint vehicles replace windows and perform body repairs

533 Reservoir Carhouse

The Reservoir Carhouse located in Brookline MA ncar Cleveland Circle is a maintenance facility that primarily performs running repairs Running repairs are repairs that can be completed within 24 hours after the vehicle has arrived at the shop The facility which can store 51 vehicles in the yard contains a car wash car storage and three track inspection areas track and truck repair areas and a parts storage facility The carhouse also has the ability to remove trucks from the vehicles in the truck repair area and repair the electronic assemblies

534 Lake Street Carhouse

Lake Street Carhouse which can store 22 cars in the yard is located on the BostonNewton line at the terminus of the Boston College Line As the smallest carhouse employees perform daily inspections on a portion of the fleet and repair of minor defects if found Otherwise the repair work is referred to Reservoir or Riverside Carhouses

535 Green Line Extension (GLX) Carhonse

The GLX Carhouse which will be located in Somerville MA will provide washing cleaning inspection and maintenance and will have the capability to perform most vehicle repairs for the MBTA Green Line fleet

The main shop building at the Yard will contain tWo tracks with service and inspection pits and a third repair track with a hoist for heavier repairs as well as a wheel truing machine A second building will house a train washer facility

The GLX Carhouse must also depend on the Everett Subway Repair Facility for certain types of heavy repairs

The GLX Carhouse and Yard will have its own traction power substation to provide energy to the OCS for the facility LRV movements within the yard are made under the supervision of a yardmaster located at the carhouse

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

The GLX Yard will provide the yard track storage for Green Line LRV s that have been inspected serviced repaired washed cleaned and prepared for revenue service There will be several dedicated storage tracks Upon commencing revenue operations for the Green Line Extension a total of 80 LRVs will be supported by the GLX Carhousc The overall storage capacity for GLX Yard is 80 cars

The overall size and configuration of the property parcel on which the GLX Carhouse and Yard is located provides significant limitations to the layout of the facilities and to the efficiency of LRV and train movements within the yard areas The site is constrained geographically by terrain features including a street on the northwest side the MBTA commuter rail system mainline right-of-way on the east side the MBTA Green Line right-ofshywayoverhead bridge on the south side and the Broadway Street overhead bridge

These space limitations place a greater emphasis on the careful coordination of train and LRV movements and the development of an efficient yard operating routine

536 Mattapan Repair Shop

The Mattapan Repair Shop which is located in Boston MA is a maintenance shop that performs running repairs and vehicle inspections The facility which can store 10 vehicles in the yard contains a car storage area and two track inspection areas track and truck repair areas and a parts storage facility The Mattapan Repair Shop must also depend on the Everett Subway Repair facility for certain types of heavy repairs

54 Subway F1eet Inspection and Maintenance

The Preventive Maintenance Program consists of regularly scheduled actlvilics that arc necessary to maintain the performance level of the vehicles and their components Examples of typical activities include complete lubrication calibration adjustments and replacement of consumablcs such as air filters brake padsshoes and pantograph carbon strips Additionally many items arc visually inspected and repaired or replaced as needed

Preventive maintenance inspections are mileage-based for the Type 7 Cars - they are inspected at 6500 mile intervals or at 90 days if they havent accumulated 6500 miles Type 8 vehicles are inspected on a 90-day interval The PCC Cars are inspected at 30-day intervals

The HVAC system is inspected ammally Air compressor inspections are also performed on an annual basis There is an on-going coupler modification program in place Other campaigns and modifications are initiated on an as-needed basis

541 Cleaning and Servicing

The car interior is swept every night while more intensive cleaning such as washing the floors or window cleaning is done in accordance with a cleaning contract that MBTA has with an outside vendor When the car arrives at the carhouse yard after revenue service the

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car is sent through the train washer depending on the time of year for its external washing Following the washing and cleaning the train is moved to the yard

Most minor repairs can be made while the train is in the yard If necessary the train can be moved to the shop and spotted for repairs that cannot be done in the yard Once all needed repairs and cleaning is done it is moved to the designated storage track and positioned for its next assignment

542 Unscheduled Maintenance and Repair

In each of the individual carhouses reports of needed maintenance or repair may come from the operators or from the rail repairers during their daily inspections while preparing the fleet for service The need for repairs may be communicated verbally via hand-held radios or by generating a work order For LRVs in revenue service the train operator reports the fault or needed repair via portable or car-borne radio to the OCC The OCC then initiates a response to the train and also sends a work order to the maintenance department for repairs that may be needed

For maintenance or repair needs discovered in the yard depending upon the type of repair needed the vehicle may be repaired in the yard or moved into the shop and onto a service and inspection (SampI) pit or onto the heavy repair track and placed on the hoist Normally one of the two SampI pits will be utilized for unscheduled maintenance while the other is reserved for scheduled maintenance activities

For maintenance or repair needs that occur during revenue service the response is normally addressed in one of two ways The problem may be able to be handled in revenue service by the actions of the train operator who can respond to the problem while at the same time communicating with the OCC to notify them of the problem or by a transportation official Ifmiddot a long delay is expected then a repairer from Green Line Maintenance will be dispatched Otherwise the train will be pushed or pulled from service from the next train on the line

Reports of a vehicle incident problem are normally made via radio by the train operator In turn all response personnel become aware of the situation at the same time and can start formulating a repair or replace strategy MBTA personnel arc trained to follow specific procedures to safely address maintenance issues that occur on in-service trains

Line supervisors and some inspectors have a well-equipped sport utility vehicle (SUV) and move from place to place along the line as their duties require There are 25 inspectors and transportation supervisors on the line at any given time With the extension of the Union Square and Medford Branches three additional inspectors and one supervisor will be assigned to the cast end of the mainline and will be available to assist with incidents

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543 Critical Systems Replacement or OverhaulRebuild Program

In addition to the regular maintenance needs of the fleet the META will complete programmatic replacement of critical systems or mid-life overhauls of all vehicles as necessary Transit industry standards typically call for the evaluation of rail vehicles after they have been in service 10-12 years If the results of the evaluation indicate that beneficial results would be obtained by replacement of critical systems from rehabilitation (overhaul) then such work would need to be initiated as soon as possible Vehicles requiring an overhaul would be out of service for up to 60 days

Other major repairs to vehicles may occur as a result of warranty programs or be necessary as a result of accident damage

544 Emergency Response Capabilities

When an emergency occurs on the mainline the level of response depends on the severity of the incident Emergency response is utilized for accidents or derailments Accidents include collisions with automobiles persons or objects on the track The Green Line Supervisor Inspector and Rail Repairer Team respond to any accident that occurs on the mainline

At the incident the Incident Commander directs the efforts of emergency responders and reports to the OCC Rail repairer and track maintenance personnel are dispatched from their respective areas in all accident and derailment situations The Supervisor also coordinates with META and other agency emergency response personnel for the safe evacuation of the train ifnecessary

The rail repairers job is to evaluate the damage to the train and to coordinate with the Supervisor to get the train moving again once it has been released to move by the Incident Commander If further support is needed additional personnel are dispatched from the yard as necessary to assist in getting the train off the mainline so that service can continue

If the train cannot be moved under its own power another train may be sent to couple up to it and tow it to the yard Should that not be possible a heavy duty hi-rail Brandt truck designed to tow trains may also be utilized If the Brandt truck is utilized designated personnel at the yard load the portable re-railing equipment box onto the bed of the Brandt truck and drive the truck to the accident site If the accident occurs in an area away from a grade crossing or a level area that prevents the truck from driving directly to the scene then the truck would be placed on the track and would operate over the track to the accident site

In emergency situations the priority is to resolve the situation safely and quickly and to minimize the disruption to revenue service

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60 RULES SAFETY SECURITY AND TRAINING

61 Responsibility for Safety and Secnrity

MBTA has very active and visible safety and security programs led by the agencys Chief Executive Officer

MBTAs Policy Statement The MBTA is committed to providing safe secure reliable efficient convenient public transportation services to the region it serves A major consideration in fulfilling this mission is the safety and security of MBTA customers employees contractors vendors and the general public As such the MBTA has established and implemented comprehensive safety and security programs to ensure all MBT A construction projects and transit services are established and delivered within the highest practical level of safety and security

MBTAs Safety and Security Principles

bull Safety and Security are a 247 priority bull Safety and Security are everyones responsibility bull Accidents and injuries are preventable bull Working safely is a condition of employment bull Passenger and worksite security are vital for MBTAs success bull Training is essential for good safety and security performance bull Management is accountable for safety and security

62 System Safety Management Plan

MBTA Safety Department maintains a System Safety Management Plan (SSMP) in accordance with APTA standards and DPU General Orders The SSMP is the means of integrating safety into all MBTA System operations It establishes the mechanisms for identifying and addressing hazards associated with the MBTA System It also provides a means of ensuring that proposed system modifications are implemented with a thorough evaluation of their potential effect on safety The SSMP describes how accountability for safety is integrated throughout the organization

The MBTA Safety Department is responsible for developing administering and implementing a comprehensive SSMP with specific goals and objectives purposes programs and activities to prevent control and resolve unsafe conditions and hazards that may occur during the life cycle of the rail system The Safety Department shall be involved in all systems beginning with the conceptual engineering design and procurement through to the operational stages

The MBTA self-certifies its own rail transit projects subject to the safety oversight of the DPU MBTA however has a safety (and security) certification program for MBTAs Green Line Extension similar to programs used in its previous rail activations Io addition

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MBTAs Safety Department performs Internal Rail System Safety Audits (IRSSA) as required by DPU FTA and APTA to monitor system-wide compliance with the SSMP As required by DPU the IRS SA is conducted annually in accordance with APTA Guidelines In addition the Rail Transit Safety Section of the DPU conducts an on-site external audit of MBTA rail systems every three years

The SSMP is in the process of being updated to include operations on the Green Line Extension The SSMP is reviewed every three years to make updates corrections and modifications Any revisions to sections of the SSMP prior to the three-year cycle will be distributed as an amendment

63 Regulatory Agencies

631 Federal Railroad Administimiddotation (FRA)

The FRA is the regulatory agency with jurisdiction over railroads involved in interstate commerce and operating on the General Railway System of the United States The FRA regulates most aspects of safety in the railroad environment

The FRA nonnally does not regulate transit systems unless those systems operate on the same tracks or in the same corridor with the General Railway System of the United States FRA regulations do not impact Green Line operations

632 Federal Transit Administration (FTA)

The FTA is the regulatory agency with jurisdiction over transit systems in the United States that are not regulated by the FRA and receive federal funding The FTA through 49 CFR Part 659 has required the establishment of State Safety Oversight Authorities (DPU in Massachusetts) to oversee provision of adequate safety and security on rail transit systems The FRA and FTA work closely with state rail oversight and regulatory bodies such as the DPU to provide effective regulatory control of the public transit industry

633 Federal Communications Commission (FCC)

The FCC is the agency having jurisdiction over railroad radio communications and communications systems Its jurisdiction extends to transit systems including the MBTA

634 Architectural Access Board

The Architectural Access Board (AAB) is a regulatory agency within the Massachusetts Office of Public Safety Its legislative mandate states that it shall develop and enforce regulations designed to make public buildings accessible to functional for and safe for usc by persons with disabilities

To carry out the boards mandate the Rules and Regulations which appear in the code of

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Massachusetts Regulations as 521 CMR 100 have been developed and amended These regulations are incorporated in the Massachusetts building code as a specialized code making them enforceable by all local and state building inspectors as well as by the Board itself These regulations are designed to provide full and free use ofbuildings and facilities so that persons with disabilities may have the education employment living and recreational opportunities necessary to be as self-sufficient as possible and to assume full responsibilities as citizens

The Board consists ofnine members the Secretary of Public Safety or her designee the Secretary of Elder Affairs or his designee the Director of the Office on Disability or his designee and six members appointed by the Governor in consultation with the Secretary of Public Safety from lists submitted by the director of the Office on Disability Six of the appointed members are selected after consultation with advocacy groups on behalf of persons with disabilities The governor secretary and director shall exercise their best efforts to ensure at least two members are registered architects The chairperson shall be elected annually by the members

The authority of the AAB is triggered by any construction renovation remodeling or alteration of a public building or facility or a change in the use ofbuilding from private to public

635 Department of Public Utilities (DPU

The DPU has jurisdiction over railroads street railways and transit systems in the Commonwealth of Massachusetts and is the designated SSO agency required by the FTA The FRA and the FTA both have joint enforcement agreements with the DPU which give the DPU authority to enforce applicable Federal regulations on both railroads and transit systems within the Commonwealth of Massachusetts DPUs own regulations are issued in the form of General Orders and cover a wide range of subjects including signal design and maintenance transit car safety standards grade crossings walkways certain operating speed restrictions for transit systems The most recent DPU regulation affecting the META is to limit the speed of the Type 7 and 8 cars to forty ( 40) mph

636 American Disability Act Access Guidelines (ADAAG)

ADA standards govern the construction and alteration of places of public accommodation commercial facilities and state and local government facilities The Department of Justice (DOJ) maintains ADA standards that apply to all ADA facilities except transportation facilities which are subject to similar standards issued by the Department of Transportation (DOT) Federal facilities are covered by standards consistent with those of the ADA issued under a different law the Architectural Barriers Act (ABA)

The Access Board is responsible for developing and maintaining accessibility guidelines for the construction and alteration of facilities covered by the Americans with Disabilities Act (ADA) of 1990 The Board holds a similar responsibility under the Architectural Barriers Act

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(ABA) of 1968 The Boards guidelines provide a minimm baseline for other Federal departments responsible for issuing enforceable standards

The ADA recognizes and protects the civil rights of people with disabilities and is modeled after earlier landmark laws prohibiting disc1imination on the basis of race and gender To ensure that buildings and facilities are accessible to and usable by people with disabilities the ADA establishes accessibility requirements for State and local govermnent facilities under title II and places of public accommodation and commercial facilities under title III The law requires that the Board issue minimm guidelines to assist the DOJ and the DOT in establishing accessibility standards under these titles Those standards must be consistent with the Boards guidelines

64 Industry Organizations and Standards

641 American Public Transportation Association (APTA)

APTA sets standards for Passenger Emergency Response Plans System Safety Program Plans and other safety-related and security-related matters It also has an established peer review program in which periodic safety audits of the operations of member carriers arc conducted by other APTA members assisted by certified safety professionals The MBTA is a member of APT A and many members of the MBTA Subway and Bus Systems are active participants in APTA activities and programs

642 American Railway Engineering and Maintenance-of-Way Association (AREMA)

AREMA through its extensive worldwide membership conducts extensive research and testing of the methods standards and materials used in the construction and maintenance of railways AREMA publishes its standards and recommended best practices for its membership and these are widely used in the railroad industry

643 National Fire Protection Association (NFPA)

NFP A issues flammability and fire safety standards for the materials used in the manufacture and construction of vehicles buildings components products and supplies All MBTA rail systems must comply with the requirements ofNFPA Section 130

65 Operating Rules

Operating and safety rules are contained in the MBTAs Rules for Operators and Other Employees of the Light Rail Lines This book applies to the entire MBTA Light Rail System These rules and instructions authorize or govern the movement of trains authorize govern

or restrict the use of the main track by trains authorize govern or restrict the use of the main track by maintenance personnel authorize work to be done or personnel to be on the operating right-of-way or affect the safe operation ofthe railroad

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 60- RULES SAFETY SECURITY AND TRAINING

66 Standard Operating Procedures

Standard Operating Procedures (SOPs) define the steps to he taken hy operating or other employees who are on the right-of-way under specific circmnstances and in specific situations These SOPs are contained in the MBTAs System Book of Operating Rules and Procedures They provide a checklist of actions to be taken by employees in response to a specific situation named in the title of the SOP The SOPs do not define in detail how to perform the actions but only prescribe what actions shall be taken under certain circumstances Their purpose is to generate consistency and efficiency within the organization

67 Special Orders

Special Orders contain statements that can add delete or modify any operating rules or SOPs They act as mandatory instructions designed to satisfy the requirements beyond the operating

rules and SOPs

68 Training and Qualification

681 Training for Transportation

The Light Rail Training Department is responsible for all training involving mainline yard and train activities on the MBTA Subway System

The Basic Train Operator Training Course is an intensive eight-week course Prior to being selected for the Basic Train Operator Training Course all candidates must pass a preshyemployment test Criminal Offender Record Information (COR) check and physicaldrug test The successful candidates are then invited to attend the Course to become a part-time operator All operators become members of the Amalgamated Transit Union (Local 589)

The Basic Train Operator Training Course is a combination of classroom and hands-on training The successful graduate must re-certify after every two years of service according to current DPU requirements MBTA requires re-certification every two years but has a goal of annually recertifying operators The Re-Certification Class is a one-day eight-hour class

Officials supervisors yardmasters and instructors arc given additional training of one to three weeks In addition all Green Line dispatchers attend an eight week training course

682 Training for Signal Systems

Newly hired signal inspectors are trained on the systems that are currently installed with a focus on preventive maintenance instruction manuals and in the case of new lines consistent with the Project Management Plan A full program of familiarization with all lines is accomplished

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 60- RULES SAFETY SECURITY AND TRAINING

All signal inspectors are hired at the journeyman rate and there is presently no apprenticeship program

In addition to their maintenance training maintenance personnel are trained in rules and operating procedures by the Rail Operations Instruction staff

683 Training for Light Rail Vehicle Maintenance

While Subway Fleet Services personnel receive training as they begin their career at the MBTA specialized courses of instruction arc under development The various instruction departments and Operations management are reviewing the training needs of each of the lines and will set up the appropriate classes Each instruction department maintains training records for each employee sorted by shift These training records clearly showwhich courses an employee has and has not completed The supervisor then looks at his manpower workload and vacations and decides how many people to send to training courses When there is more than one employee with the same training needs work days and shifts then seniority is usually the determining factor in deciding which employee will attend the training first

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

70 SERVICE INTERRUPTIONS AND EMERGENCIES

71 Principal Objectives

711 Safety and Security

The first priority in responding to and handling an emergency or a service disruption is for the safety and security of the customers MBTA and contractor employees emergency responders and members of the general public

712 Loss and Damage Mitigation

Once the safety and security of customers employees emergency responders and the general public has been assured the next priority in handling an emergency or a service disruption is to mitigate loss and damage to MBTA equipment property and facilities as well as to third party property that is adjacent to or in any way affected by the situation

713 System Recovery

As soon as the situation permits and once the safety and security of persons and property has been assured actions must be taken to restore system operations to normal If at all possible depending on the circumstances the goal of failure management activities is to maintain service to the highest degree possible during a service interruption This may be achievable through tum-back operations or single-track operations

Many actions such as calling for and the staging of extra equipment personnel materials and the establishment of bus bridges substitute bus service or other measures to provide alternate transportation to patrons can be taken while the cause of the service interruption or emergency is being investigated and handled In major events where the service disruption may be of an extended duration management supervisory and service personnel will work in shifts to provide needed rest and relief while ensuring sufficient coverage for the situation

72 Service Recovery Scenarios

Equipment failures accidents incidents and other events or conditions can adversely affect scheduled rail operations hinder system performance and disrupt operations beyond normally scheduled recovery capabilities

The impact that these situations have on rail operations is influenced by the following factors

bull Nature of the accident incident or failure bull Location on the system bull Train headways and ridership levels at the time andor bull Effectiveness of the service recovery strategy

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

This section discusses briefly the most common types of events tbat can interfere with scheduled service and the general effects that each could have on operations and recovery strategies Experience has shown that each situation will have its own characteristics that affect the recovery strategy

721 Collision or Derailment

A collision or derailment of one or more trains may result in death or personal injury to passengers or employees as well as damage to vehicles track signals the overhead catenary system and other property If a derailment occurs on a main track it may well result in tbe obstruction of botb main tracks due either to the derailment itself or due to recovery efforts The accident can be expected to adversely affect train operations for several hours or even one or more days depending on the circmstances The time required for conducting an investigation before vehicles are permitted to be moved and the ability to reach tbe scene with recovery equipment and materials will be very important factors in determining how long the railroad will be out of service Wherever possible tbe priority will be to return one track to service as quickly and safely as possible to get minimum service operating again

722 Fire or Smoke

Fire or smoke that can interrupt operations may or may not be from tbe rail operations A fire or heavy smoke from a fire adjacent to the railroad or fire hoses strung across tbe tracks may delay tbe passage of trains These scenarios may interrupt operations without actually causing casualty on tbe rail system itself

If the fire or smoke occurs at a station or on the right-of-way train operations may be suspended until the situation is brought under control This may result in trains being moved to the nearest passenger stations so that passengers may alight and be moved via alternate means such as a bus bridge operation past the obstructed segment of the railroad

If the fire or smoke is on a light rail vehicle then the evacuation of passengers in the safest and most expeditious manner will be required Doing so may result in the need to curtail all train operations in the -affected area until tbe situation can be resolved Due to the high-floor level-boarding configuration of all cars and trains in the rail system if at all possible during emergency situations alighting between stations should be done with the assistance of rail operations personnel

723 OutsiderTrespasserSuicide

Accidents involving outsiders trespassers or persons who attemptcommit suicide on the right-of-way will normally cause service to be shut down sometimes for several hours depending on the circmstances and the decisions of the responding authorities In such cases it may be difficult to accurately estimate the amount of time that operations may be interrupted In some cases authorities may detain the train and its operator until an investigation is progressed sufficiently to allow their release Authorities may also elect to

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

interview passengers that are on the affected train Each of these actions can affect the recovery strategy

724 Death

A death or serious personal injury to a customer an employee or a member of the general public on a train can be expected to result in an extended delay to that train Depending on circumstances and the instructions from emergency response personnel it may be possible to resume restricted speed single-track operations around the affected train while the situation is cleared In any event the situation may result in the train being held for several hours and then being removed from service after the incident

If the death occurs on the right-of-way it is probable that all train operations may be suspended until the situation is cleared or until single-track operations can be safely established

725 Personal InjurySerious Illness

If a serious illness affects a passenger on a train emergency response personnel will be called After they have attended to the person and removed him or her from the train the train is normally released and free to resume service In such cases delays to that particular train may be 10-30 minutes depending on the situation Other trains are also affected by the stopped train but service can normally be continued on the line after the incident has been cleared If possible single-track operations and alternate service will be established as soon as it is safe to do so

In the case of a serious personal injury once the medical emergency has been handled delays may also result due to the need to interview witnesses and conduct an investigation These delays may prevent or delay the resumption of service at the site depending on the circumstances

726 Grade Crossing Accident

An accident at a public crossing at grade can be expected to resl(it in delays to all trains at the site until the emergency has been cleared and the accident investigation has progressed to the point that vehicles and personnel are released by the MBTA Transit Police Additional delays may result from the need to clear damaged vehicles from the scene including the removal of a damaged train

Depending on the severity of the accident a transportation official will conduct the initial investigation for MBTA MBTA Transit Police personnel will conduct an official investigation for liability purposes A unified command between MBTA Transit Police personnel and the agencies with local jurisdiction will be established at all grade crossing accidents and incidents

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MBTALight Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

7 2 7 Hazardous Materials Release

A hazardous materials release off the right-of-way but close enough to pose a hazard may result in the suspension of train and bus service (and all or most all other movements) through a particular area until the sitnation is brought under control and clearance has been received to proceed through the affected area In such cases getting accurate or best estimate information from emergency responders will be a critical factor in determining the most effective recovery scenario

If the hazardous materials release occurs on the right of way there may be an extended period of time in which train operations (and other activities) are not possible at andor near the scene In addition once the sitnation is brought under control additional time may be required for site remediation which also has the possibility to negatively affect train operations

728 Property Damage or Serious Vandalism

Property damage that affects rail operations can include such things as an accident or vandalism to operating systems vehicles equipment stations bridges or other apparatns that affect the safety or efficiency of rail operations In such cases the experience of responding supervisory personnel and the resources that engineers provide will be used to clear the situation and restore operations

729 Wind Heavy Rains Flood

Strong winds heavy rains and floods will require operations to proceed with extreme caution In the case of suspected system impact or an apparent problem service is suspended as appropriate allowed to resume only after inspections have been made by personnel who are qualified and properly equipped to determine that the railroad is safe for operation Particular attention is given to below grade wayside systems locations track conditions OCS and to trees or other objects that may pose a threat to the OCS A water main break can have many of the same effects as a storm and may similarly affect train operations

Special attention will be given to inspecting track bridges culverts and other drainage structures and the approaches to them as well as sub-grade conditions to be sure that the railroad is safe to usc Train operators will be required to proceed under restricted speed rules at locations that are known to be prone to flooding or to the likelihood of debris covering the track during storms All of these precautions take time and can delay scheduled train service

7210 Damaged or Obstructed Track or Structure

With the exception of temporarily obstructed track which sometimes can be cleared fairly quickly allowing service to resume or damageddefective track which can quickly be repaired by one or two persons using small tools incidents involving damaged track andor

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

structures are likely to be events with longer term service disruptions Even if temporary service can be restored there may be speed restrictions andor single-track operations that continue to affect train operations long after the original event so that repair or reconstruction activities can continue

7211 Traction Power System Failure

A failure of the Traction Power System is an event that cuts the electric traction power to the trains It may be the result of the failure of an electrical component in the system a power surge physical damage to the OCS loss of a substation or of the utility power source feeding the substation The failure could involve just one segment of main track both main tracks the yard or segments of the line served by one or more substations If a failure occurs during a revenue service period there will likely be an immediate need to reach passengers in trains stopped between stations so that they may be transferred to a place of safety and alternate transportation

7212 Vehicle Mechanfcal Failure

Vehicle mechanical failures can fall into one of three categories

bull The failure does not affect the vehicles ability to move safely and the vehicle can be repaired or removed from service at the next available point

bull The failure does affect the vehicles ability to move safely and the vehicle can be pushed or pulled to a place where it can be removed from the main track

bull The failure prevents any movement of the vehicle and repairrecovery vehicles and equipment must be sent to the scene to repair the vehicle and make it safe for movement or clear it from the railroad

Personnel and equipment from the Light Rail Maintenance Department will assist in the repair andor recovery effort or will provide trouble-shooting information to the train operator andor supervisor where appropriate

7213 SignalControl System Failure

A signal system failure can be due to the failure of a component in the system or several other causes including the loss of the electrical utility power source that feeds the signal system This can result in the loss of the ability to operate track switches at terminals and crossovers and can result in signals displaying STOP indications or no indications at all

A signal system failure requires all trains to stop prior to the location of the incident OCC will provide the train operator with instructionauthorization to proceed as necessary In almost all instances Manual Block Operations are required to be established to ensure safe operations through the incident area until the system failure has been corrected

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

7214 SCAD A System Failure

The SCAD A system provides control capability and receives indications from the field about the condition of certain critical but non-vital operating systems including track occupancy track switches TPSSs alarm systems etc When the SCADA system is not functioning remote control of equipment may not be possible alarms and other indications from the field may be unavailable to the OCC Green Line dispatcher or they may provide inaccurate information SCAD A Workstations at yards will not operate the mainline system in the event of a SCAD A system failure

For the Green Line switches are placed on hand throw operation when failure of the A VI system occurs If train operations are not normal then qualified personnel must be dispatched to each interlocking to operate it manually in accordance with the operating rules contingency plans and the SOPs

Once the qualified individuals have arrived at the interlocking they will contact the dispatcher at the OCC for instructions As directed by the dispatcher the employee then operates the interlocking by requesting the routings and signals that will be required to restore train operations according to the plan developed by the OCC The dispatcher will establish the priority for the movement of trains at each of the interlockings

7215 Civil Disorder

Civil disorder can occur in a variety of forms including protests large public gatherings illegal strikes and other activities Such situations usually result in a police response with a determination being made by the civil authorities whether or not train operations will be permitted to continue through the affected area and if suspended when they may be resumed Close coordination between law enforcement personnel and civil authorities and the regional OCC is critical to a successful recovery effort

7216 TerroristBomb Threat

Information concerning a terrorist or bomb threat can be received either directly by the MBTA or indirectly through civil authorities In such cases certain aspects of service may be suspended pending inspections and a resolution of the situation Close coordination between MBTA Transit Police local law enforcement persmmel civil authorities and the OCC is critical to a successful recovery effort

7217 Other Recovery Scenarios

The other sccnmios most likely to affect operations are the need to conduct single-track operations over a portion of the line during periods of scheduled service Single-track operations may be necessary for scheduled track maintenance when middotone main track is removed from service for renewal or repair

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

During single-track operations trains will use the one remaining main track between two interlockings for movements in both directions This will require extended travel times for trains using the single-track as well as delays to trains in both directions waiting to use the single-track

Single-track scenarios require that arrangements be made to notify passengers including the elderly and those with disabilities if they must use a different platform to board the train

Of particular concern are those single-track scenarios that include an interlocking within the working limits and that require an extremely long section of single-track actually covering two linear track segments instead of one-track segment These situations are to be avoided if at all possible during scheduled operations because of the serious delays to passengers that result

73 Role of the Operations Control Center (OCC)

731 Description and Location of the OCC

The figure below presents the Operations Control Center Department Organization Chart

Director of Operations

Control Ce-nter

I Deputy Director

ofOCCamp Training

Deputy Division Division Chiefshy

Chief- Plan ~nd Servke

Training

The OCC is located in the MBTA Central Operations Facility at 45 High Street in Boston The OCC is the central facility in which most of the signal and commnnications systems for each of the MBTA Subway lines are located Light Rail dispatchers direct and monitor Green Line train movements operate communications systems and maintain contact with the line personnel and supervisors of the MBTA Subway System and each of its lines

bull MBT A Red Line - Heavy Rail bull MBTA Orange Line- Heavy Rail bull MBTA Blue Line- Heavy Rail

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

bull MBTA Green Line- Light Rail

The Operation Control Center has a representative from the Transit Police Department houses the power dispatchers and the maintenance control clerk in the public address booth For additional information about the OCC please see Section238 above

In the event that the OCC is rendered inoperable or uninhabitable for any reason the MBTA Subway System has established a contingency plan for movement of personnel to alternate locations where control of rail operations can be re-established Those facilities arc equipped with HV AC systems suitable facilities supplies and amenities furnitnre communications system connections site security and other equipment forms and operating supplies that would be necessary to sustain control of operations for an extended period of time Due to the sensitivity of this information further details concerning this facility have been omitted from this document

732 Coordination and Control of the Subway System

The OCC serves as the central point for coordination and control of the MBT A Subway System Working in conjunction with management and supervisors in the field supervisors and controllers at the OCC maintain control of the Subway System and its resources The Green Line dispatcher at OCC is the person in the MBT A Light Rail System who oversees the movement ofvehicles during normal and emergency operations

Yardmasters or Green Line officials oversee yard operations within the limits of their local yard They do not have authority to authorize movements to or on the main tracks of the railroad

733 Immediate Notifications

The OCC notifies supervisors and managers in the event of an accident incident service disruption or anything that may affect the safe secure or efficient operation of the Subway System There is supervisory personnel on-duty 24 hours a day every day Management personnel are either on-duty or on-call (rotating assignments) 24 hours a day every day MBTA uses the NotifY-At-Once paging system for group notifications

The OCC also has the responsibility to call for the services of emergency response agencies when an accident or incident has occurred And as mentioned above the OCC has a Transit Police representative to allow for incident coordination

The OCC submits immediate notification reports to several Federal and State regulatory bodies as required under the agencies regulations for certain types of safety or securityshyrelated occurrences such as death serious personal injury collision andor derailment fire hazardous materials release or spill grade crossing accidents notable law enforcement incidents etc

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

734 Communications Center

The OCC serves as tlte communications center for the MBTA Subway System Most of the communications systems on tlte individual rail lines including the META Green Line tenninate at the OCC where their activities and indications are monitored and recorded

735 Recovery Strategy Formulation and Implementation

Timely and accurate communications arc critical to emergency response and the formulation and implementation of effective recovery strategies

Experience has shown that tlte first reports of accidents and incidents are often inaccurate For this reason when an accident or incident is first reported and after emergency measures have been taken to protect life and property and emergency response agencies have been notified (if appropriate) priority must be given to getting experienced management and supervisory personnel to the scene

Once on-scene their mission is to immediately assess the situation and transmit all pertinent information to the OCC They must also establish communications with tlte emergency response agencies on the scene and report to the Incident Command Post if one has been established Together with the emergency responders they must share information help with an assessment of tltc situation formulate an initial response strategy on tlte scene and then arrange for the necessary resources as dictated by the situation The incident commander on the scene will then relay this information to the OCC This information combined witlt other information relayed from others involved is then used to jointly formulate and implement a rail service recovery strategy

After the initial reports have been made to the OCC and implementation of the recovery strategy is underway it is important to provide frequent updates to the ace including estimates of when certain critical work will be completed when resources will be in place as well as oilier information that the OCC needs to efficiently coordinate the situation

The OCC has the responsibility to update the management and supervision on tlte scene with the status of progress that has been made obtaining personnel equipment materials contractors substitute bus service and other resources that may be required to restore rail service (or substitute bus service) on the line

It is also essential that individual departrucnt heads managers supervisors and other personnel who are responding witlt personnel and equipment keep the ace updated with tlteir progress and provide an estimated time of arrival at the scene or at the place to which they were requested to respond All responding MBTA personnel will respond to the MBT A Incident Commander This is typically a transit official that has been trained in emergency management Heshe will coordinate and delegate all efforts for investigations support and recovery

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

Recovery strategies must include both the critical first actions that must be taken immediately as well as longer-term actions that must be taken to properly respond to the later stages of the situation An important part of the process is getting accurate and timely information to those who will disseminate the information to the public As practicable status or progress reports will be made by the Green Line dispatchers or supervisors via the P A and VMS systems directly to passengers on trains and at station platforms ifpossible

Other information will be communicated through the METAs official public information contact for dissemination to the news media and the public Information must also be passed to those managers supervisors and operators in the field who are coordinating the train service andor the alternate means of transportation so that the plan being implemented matches what the public has been advised to expect and prepare for

Accurate and timely information frequently updated is important to everyone connected with a service disruption

7 36 AccidentIncident Investigation Requirements

Certain types of accidents and incidents as well as accidents meeting certain thresholds for death injury equipment and property damage are subject to investigation by Federal andor state agencies In some cases immediate notification of the agency is required All other accidents are subject to an investigation by local emergency response agencies as well as by MBTA Subway management supervisory and safety personnel

Some agencies such as the National Transportation Safety Board (NTSB) require that under certain defined conditions the accident site and equipment involved must be left undisturbed until representatives from the agency can arrive to begin their investigation or until the agency releases the site for recovery andor restoration activities The time required to conduct the on-site investigation can under some circumstances exceed the amount of time required to clear the site and restore operations

In some cases PTA-mandated post-accident drug and alcohol testing of employees are required and must be conducted under prescribed conditions within a specific amount of time after the accidentincident

Each of the above requirements calls for additional time and can affect the length of time that will be needed to restore train operations to normal schedules at a site These requirements must be carefully evaluated and considered when planning and coordinating repair work and also when estimates of the time that normal service will be restored arc being prepared and disseminated

7 3 7 Coordination of Resources

The supervisors and dispatchers at the OCC are responsible for working with other department managers and supervisors to ensure the proper coordination of the repair effort and the most effective use of the MBTAs resources following a service interruption

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

738 Regulatory Reporting Requirements

In addition to the immediate notification requirements described in Section 736 above written reports of accidents and incidents that meet specific thresholds arc required These reports are prepared and submitted by the MBTA Safety Department to the DPU within the prescribed period after the date of the accident or incident

739 Lessons LearnedContinuous Improvement

When experience handling emergencies and service interruptions identifies improvements that could be made in the SOPs or other official documents for use during future incidents the proposed changes arc submitted to the Instruction Department for evaluation in accordance with the procedures contained in the SSPP f-_-_

1-_-

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MBTA Green Line Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

80 MBTA GREEN LINE STAFFING PLAN

This section desc1ibes the full-time equivalent staffing levels needed to operate and maintain the MBT A Green Line at the present time as well as those levels of additional personnel that are estimated to be required when Green Line Extension begins revenue service in Fiscal Year 2015 Table M is limited to Green Line Operations and direct support for Green Line Operations

Table M- MBTA Green Line Staffing Levels by Department and Position

71 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

01-06-2011 72

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01-06-2011 73

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

01-06-2011 74

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

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Executive Assistant ~25

Technical Librarian ~25

Energy Conservation Monitor ~25

Utility Analyst ~25

Supervisor -middot- Station Support System ~25 I Manager - Station Support System ~25

Engineer ~25

System Repairer ~75

Maintenance Clerk ~25

Clerk IV ~25

Division Clerk ~25

Roofer Foreperson ~25

Sheet Metal F oreperson ~25

Mason Foreperson ~25

Carpenter Foreperson I Gen -RTL Road Foreperson ~25

Painter Foreperson 25 Laborer F oreperson 15 Sub Sheet Metal Foreperson ~5

Sub Painter Foreperson ~75

Carpenter 2 CementFinisher ~75

Building Laborer 4~25

Mason ~5

Sheet Metal Worker 2 Painter 25 Roofer ~75

Sr Director Infrastructure amp Engineering ~25

Building Division Engineer ~25

Supt Building amp Station Maintenance ~25

Administrative Assistant ~25

Supt Elcc amp Mech Maintenance ~25

Supervisor- Building amp Station Maintenance I Mgr Environmental Services ~25

Machinist F oreperson ~25

Asst Machinist Foreperson ~75

Plumber Foreperson ~25

Pipefitter Foreperson ~25

Sub Pipefitter Foreperson ~25

Asbestos Worker 5 Pipefitter 3~5 1 Engineer ~75

Machinist 3~5 l Asst Supervisor of Mechanical Maintenance ~25

Enviromnental Coordinator ~25

Plumber 2 I

0106-2011 75

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

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01-06-2011 76

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 90- STAFF SUPPORT FUNCTIONS

90 STAFF SUPPORT FUNCTIONS

As it does for other MBTA modes of service METAs general staff will provide staff functions in support of the MBT A Green Line operations and maintenance departments

91 Administrative amp Technical Support

Some of the administrative functions provided agency-wide by MBTA staff to support the MBTA Light Rail System include

bull Automated Fare Collection bull Construction Management and Safety

bull Contract Administration bull Diversity and Economic Opportunity bull Finance and Accmmting

Human Resources

bull Information Technology Systems

bull Legal

bull Marketing bull Payroll and Benefits

bull Program Management bull Purchasing

bull Risk Management bull Third Party Administration

Each of these support categories will not require additional personnel to support the Green Line Extension

92 Contracted Technical Support

Iu addition to the administrative and technical services provided by its own staff MBTA also contracts with consulting engineering firms and other specialized service providers for various activities including

bull Construction Management bull Project Plarming and Engineering bull Project Management Assistance bull Systems Design bull Vehicle Design bull Other functions beyond the staff or technical capabilities of the agency

77 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 100- LIGHT RAIL SCHEMA TICS

100 LIGHT RAIL SCHEMATICS

Schematic I shows the route tracks stations and interockings for Existing Green Line operations

Schematic 2 shows the existing layout for the Mattapan High Speed Line

Schematic 3 focuses on the Green Line Extension

Schematic 4 focuses on the Sectionalization ofPower on the Light Rail System

01-06-2011 78

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Page 9: MBTA Light Rail Transit System

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 10- INTRODUCTION

10 INTRODUCTION

11 Purpose of the Operating and Maintenance Plan

The Operations and Maintenance (0 amp M) Plan describes the Massachusetts Bay Transportation Authority (MBTA) Light Rail Transit (LRT) system The plan addresses all four MBTA Green Line service lines (the B C D and E branches) and the Mattapan High Speed Line It includes the proposed Green Line Extension and the two lines (D and E) that would operate along the Extensions two new service branches The Plan establishes the framework for the Extensions operation and maintenance

The 0 amp M Plan is a living document It is updated periodically as conditions change This edition of the Plan incorporates the Green Line Extension which proposes to extend the revenue operation from a relocated Lechmere Station along two service branches A 34-mile Medford Branch would extend to College Avenue in Medford along the MBTA Lowell Line commuter rail right-ot~way and a 09-mile Union Square Branch would extend to Union Square in Somerville along the MBTA Fitchburg Line commuter rail right-of-way The existing D branch would operate from Riverside to Medford while the existing E branch would operate from Heath Street to Union Square Revenue operations on the Green Line Extension are expected to begin during the 4th quarter of 2015

12 MBTA Green Line Extension Service Objectives

The principal service objectives of the MBTA Green Line Extension arc to

bull Provide safe convenient and accessible service to the communities between the relocated Lechmere Station and College Avenue and to Union Square

bull Improve transit reliability in the corridors between downtown Boston Medford and Union Square

bull Interface with the MBTA Subway and Bus System MBTA Commuter Rail and Amtrak Intercity Rail as well as other modes of surface transportation

bull Support transit-oriented development in and aronnd stations

bull Improve air quality within the region serviced

bull Provide a high capacity affordable transportation alternative

MBT A Light Rail Operations primary mission is a commitment to operate and maintain a safe clean and efficient transit system with professionalism courtesy and integrity throughout the Metropolitan Boston region

01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

20 SYSTEM DESCRIPTION AND CHARACTERISTICS

21 MBTA Light Rail Overview

The proposed extension to Union Square in Somerville and to College Avenue in Medford will be the fust expansion of Green Line Service since July 4 1959 when the Riverside Line (D branch) began revenue operations The Park Street Loop which funneled numerous surface car lines into the Public Garden and Tremont Street portals opened in 1897 A year later the North Station portal opened and funneled car lines into the loop at Scollay Square (now called Government Center) During the early 1900s with the constmction of an elevated structure to temporarily reroute Washington Street El trains as the Downtown Subway hmnel was being constmcted a connection ramp from the North Station portal was built to the elevated structure After completion of the ramp the Lechmere Viaduct was constructed and opened in 1912 reducing congestion by streetcar lines from eastern Cambridge and Somerville in and around the North Station portal

Relieving congestion at portals became a dominant theme for Green Line enhancements over the ensuing decades The 1914 extension of the tunnel westward to the old Kenmore Square portal removed a great many cars from the Public Garden portal The 1932 development of the separate St Marys and Blandford portals eliminated the Kenmore Square portal and merged the Commonwealth A venue and Beacon Street cars at an underground junction The 1941 Copley Junction project the short Huntington Avenue subway segment and the Northeastern University portal eliminated the Public Garden portal and heavy streetcar traffic from the streets of Back Bay

The Green Line surface portions all represent streetcar lines dating from the 19th Century At one time streetcar lines originating from other parts of the Metropolitan Area were funneled into the Central Subway Three of the remaining routes are almost entirely in the reserved medians on Commonwealth Avenue Beacon Street and Huntington Avenue Only the outermost segment of the Huntington Avenue Line (E branch) operates as a traditional streetcar line where Green Line vehicles operate in mixed traffic with automobiles buses and trucks

The 1959 Riverside Line saved a commuter rail line threatened with abandonment and replaced streetcar lines through lightly populated areas with a Light Rail Line This project also led to the construction of the new Fenway Portal and elimination of the Tremont Portal

Most recently the MBTA completed the reconstruction of North Station which eliminated a portion of the Lechmere Viaduct as the Green Line station was moved from an elevated structure to an underground station platform still serving the TD Garden and other service cmmections at North Station

Similar to the Green Line Extension other Green Line grade separated segments (Central Subway Lechmere Viaduct and the Riverside Line through BrooklineNewton) have been developed as capital projects over the past 100 years since the opening of the initial subway segment

01-06-2011 2

I

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The Mattapan High Speed Line while on a dedicated right-of-way provides a streetcar service from Mattapan Station to Ashmont Station which is a Red Line station located at the end of the Dorchester Branch

Table A presents the Light Rail active vehicle assignment by model and initial year of revenue serv1ce

Table A- MBTA Light Rail Fleet Assignment

Eight Rail Vehicl~ Types

Date

Presidents Conference Committee

Kinki-Sharyo

1986shy1988

Kinki-Sharyo

1997

AnsaldoBreda

1998 - 2007

Out forBid

Projected Delivery

2015

Total

February 2010 10 94 20 95 - 219

Green Line Extension Pre-Revenue Operations 2015

10 91 19 95 24 243

Tables B and C present the existing MBTA Subway System headways and spans of service Specific information for the MBTA Green Line Extension is contained in Section 3 The hours of operation for each service period are shown in Section 372

of

01-06-2011 3

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Table B- MBTA Subway System Headways

- -shyLine -

-shy- -

- --- -

Weekday -PeakS

-shy

- 7 Weekday Miii-Day

Weekday Evening

We~kday Late Night-

GreenLincB 56 8 10 11

Green Line C 67 10 1314 14

Green LineD 566 1011 13 13

Green Line E 5 78 1314 1314

MBTA Red Line Braintree Branch 89 13 12 12

MBTA Red Line Ashmont Branch 89 13 12 12

MBTA Mattapan High Speed Line 5 78 12 12

MBTA Orange Line 5 8 10 10

MBTA Blue Line 45 89 10 13

Line Saturday AM Peak

Sattfttlay PM Peak shy

St~~day - Evening

- shy- Satu~d~y Late Night

Green Line B 7 6 7 11

Green Line C 10 8 8 10

Green LineD 10 8 10 10

Green Line E 10 7 10 10

MBTA Red Line Braintree Branch 14 14 14 14

MBTA Red Line Ashmont Branch 14 14 14 14

MBTA Mattapan High Speed Line 78 78 I 011 1011

MBTA Orange Line 10 8 10 10

MBTABucLine 89 89 89 1213

Line Suday~M Peak

Sunday-shyPMqeak

-- Suntl~~ shy-Eveningshy- Sunday-_

Eate Niglit

Green Line B 10 89 10 10

Green Line C 10 910 10 10

Green LineD 10 10 10 10

Green Line E 10 10 10 10

MBTA Red Line Braintree Branch 1516 1516 1516 1516

MBTA Red Line Ashmont Branch 1516 1516 1516 1516

MBTA Mattapan High Speed Line 1011 1011 1011 1011

MBTA Orange Line 1213 10 10 10

MBTA Blue Line 1213 89 89 12113

01-06-2011 4

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Note Headways above are shown in minutes

Table C- MBTA Subway System Weekday Span of Service

_Li_te Terminal ~

First Last Terminal First Last

Green Line B Boston College

Cleveland Circle

Riverside

501AM

501AM

210AM Government Center

539AM 252AM

Green Line C 210AM North Station

555AM 246AM

Green LineD 456AM

501AM

205AM

230AM

Government Center

534AM 247AM

245AM

218AM

Green Line E

MBTARedLine Braintree Branch

Lechmere Heath Street

Braintree

530AM

515AMAlewife 524AM 215AM

MBTA Red Line Ashmont Branch

Alewife 516AM 222AM Ashmont 516AM 230AM

MBTA Mattapan High Speed Line

Ashmont 517AM 105AM Mattapan 505AM 253AM

MBTA Orange Line

Oak Grove 516AM 226AM Forest Hills 516AM 222AM

MBTA Blue Line Wonderland 513AM 226AM Bowdoin or Government Center

530AM 249AM

All trackage in the MBTA Light Rail System including the MBTA Green Line is installed to US standard gauge specifications - four feet eight and one half inches

The MBTA Subway System continues to experience annual ridership growth Weekday hoardings are projected to increase an average of 09 percent on the Green Line and 19 percent on the Red Orange and Blue Lines (per year averages)

22 MBTA Green Line Extension Project Description

The Proposed Action is envisioned to provide service to College Avenue and to Union Square using a two-branch operation both in existing commuter rail rights-of-way The 34shymile Medford Branch would operate from a relocated Lechmere Station to College Avenue in Medford along the MBTA Lowell Line commuter rail right-of-way This branch would begin at a relocated Lcchmere Station and head northwest meeting the MBTA Lowell Line just south of Washington Street in Somerville From Washington Street the alignment would run parallel to the MBTA Lowell Line terminating its route at College Avenue in Medford The 09-mile Union Square Branch would operate along the MBTA Fitchburg Line commuter rail right-of-way Jiom a relocated Lechmere Station into a terminus at Union Square in Somerville

01-06-2011 5

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The primary infrastructure improvements associated with the Proposed Action would include relocation of existing commuter rail lines construction of approximately four miles of new light rail track and systems four multi-span viaducts seven new stations and a vehicle maintenance and storage facility as well as reconstruction of 11 bridge structures to support the extended service

Estimated travel time between College Avenue Station and Lechmere Station for the proposed Green Line Medford Branch is 95 minutes Green Line service beyond Lechmere Station for the Medford Branch would operate on headways equal to that of the existing Green Line D branch service five minutes in the morning and evening peak periods and ten to thirteen minutes during off-peak periods

Estimated travel time between Union Square and Lechmerc Station for the proposed Green Line Union Square Branch is 45 minutes Green Line service beyond Lcchmere Station for the Union Square Branch would operate on headways equal to that of the existing Green Line E branch service five to six minutes in the peak periods and between seven and fourteen minutes during off-peak periods

Fares for the Green Line Medford Branch and Union Square Branch would be $170 for oneshyway adult trips based on current MBTA subway fares

23 MBTA Light Rail Facilities and Systems

231 Stations and System Accessibility

TableD presents a complete list ofMBTA Light Rail stations including existing stations and those that will be constructed as a part of the Green Line Extension (in italics) beginning at Lechmere Station going east to Union Square Station in Somerville and College Avenue Station in Medford and west to the terminus stations at Heath Street in Boston Boston College Station in Brighton Cleveland Circle Station in Brighton and Riverside Station in Newton The table also includes the stations associated with the Mattapan High Speed Line which is not part of the Green Line System

01-06-2011 6

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

TableD- MBTA Light Rail Stations

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Service Branch

Station Station T e

~

~

Bus Route Connectionsshy

~

-

Platform

~ -~- -

-

Accessibleshy

~

Elevator

~

--

~- -Escalator

~

- --parking

D Fenway G 47 CT2 Side Yes No No No D Longwood G Side No No No No D Brookline Village G 606566 Side Yes No No No D Brookline Hills G 60 Side Yes No No No D Beaconsfield G Side No No No No D Reservoir BG 5186 Side Yes No No No D Chestnut Hill

Newton Center G Side No No No No

D G 52 Side Yes No No No D Newton Highlands G 59 Side Yes No No No D Eliot G 59 Side No No No Yes

D Waban G Side No No No Yes D Woodland G Side Yes No No Yes D Riverside G Center Yes No No Yes E Prudential

Symphony UG 39 Side Yes No No No

E UG 1 39 CT Side No No No No E Northeastern Univ M 39 Side Yes No No No

E Museum ofFine Arts

M 8 19 39 47

CT2 CT3 Side Yes No No No

E Longwood Medical Area

M 39CT2 Side Yes No No No

E Brigham Circle M 3966 Side Yes No No No E Fenwood Road G 3966 None No No No No E Mission Park G 3966 None No No No No E Riverway G 3966 None No No No No E Back of the Hill G 39 None No No No No E Heath Street

Mattapan Station

G 1439 Side Yes No No No

HSL G 24 27 28

2930 31 33 245

Side Yes No No Yes

HSL Capen Street G Side Yes No No No HSL Valley Road BG Side No No No No HSL Central Avenue G 240 Side Yes No No No HSL Milton G 217 Side Yes No No Yes HSL Butler G Side Yes No No Yes HSL Cedar Grove G Side Yes No No No

HSL Ashmont G

182122 23 24 26

27215217 240

Side Yes Yes No No

Source MBTAcom Lcchmere Station will have a center island platform once it is relocated

AE=Aerial Structure BCrBclow Street Grade G=At Street Grade AG=Above Street Grade M=Median UG=Undcrground

Green Line Extension Stations

All station platforms on the Green Line Extension will be designed to accommodate trains of up to four vehicles and will have a center island platform The single center island platform station configuration is much more convenient for passengers particularly the elderly and those with disabilities especially when service interruptions result in irregular train operating

01-06-2011 8

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

patterns For this same reason the center platform configuration helps reduce station dwell times and reduces overall delaysmiddot during periods of irregolar train operations when schedule recovery is critical Please sec Sections 362 and 363 for further information about station platforms and accessibility during single-track operations

Interior stations will be equipped with a telecommunications device for the deaf (TDD) for persons with hearing disabilities Stations will also be equipped with push-button-activated (voice only) passenger assistance intercom systems Canopies will be installed on portions of the platforms of surface stations to provide customers with moderate protection from some weather elements Map and information display cases are located on all platforms Stations will be equipped with Public Address (PA) and Variable Message System (VMS) features

Ticket Vending Machines (TVMs) and Fare Gates will be located at all seven stations associated with the Green Line Extension project Lechmerc Station will have an adjacent park-and-ride facility and all stations will have kiss and ride areas to accommodate patrons arriving or departing by car In addition each of the stations will have bicycle racks for storage

All the Green Line Extension stations will meet the Americans with Disabilities Act of 1990 (ADA) accessibility requirements All stations will be equipped with elevators for persons with mobility needs and will also have escalators andor stairs between the underground segment and the surface level The station platforms will be set eight inches from the top of rail

Existing Green Line Stations

As noted in Table D three of the existing stations have a center island platform Fifty-seven (57) stations arc equipped with two side platforms one serving each track Park Street station is double-tracked on the outbound and inbound sides which are separated by a fence and four stations on the E Line have no platform as customers board the train from the middle of the street

On the extstmg Green Line most of the extstmg Central Subway Stations are ADA accessible with the exception of the Science Park Government Center Boylston Street Hynes and Symphony Stations While the Science Park and Government Center Stations are expected to be accessible when the Green Line Extension begins revenue service the MBTA has programmed no capital funds for accessibility improvements at the remaining Green Line Central Subway Stations at this time

232 Revenue Vehicle Fleet

V chicles assigned to the existing Light Rail Transit system include the AnsaldoBreda and Kinki-Sharyo light rail vehicles There are currently 95 AnsaldoBreda cars and 114 KinkishySharyo cars providing revenue service on the four Green Line branches and Central Subway

01-06-2011 9

PCC 1945-46 Standard

WH 10 46 100 1010 40 Designate d

Type 7 (1) 1986-88 Kinki-Sharyo WH 3600middot3699 94 74 104 1110 85500 46 101

Type 7 (2) 1997 Kinki-Shatyo ADTnmz 3700-3719 20 74 104 1110 85500 46 101

Type 8 1998-2007 AnsaldoBreda ADTranz 3800-3894 95 74 104 11

87000 44 10195

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

System With the addition of the Green Line Extension the Green Line fleet will expand by 24 vehicles Light rail vehicles use traction power provided by the Overhead Catenary System (OCS) that is accessed by vehicle pantographs The light rail vehicles are approximately 74 feet long and 88 inches wide They are designed to seat 46 passengers with room for an additional 55 standees for a total planning capacity of up to 101 passengers per vehicle See Table E for more detailed infonnation In addition there are 10 Presidents Conference Committee Cars which provide service on the Mattapan High Speed Line

Table E- MBTA Light Rail Fleet Characteristics

Source MBTA

233 Vehicle Fleet Maintenance and Train Storage Facilities

The MBTAs Green Line light rail vehicle fleet is stored and maintained at the Riverside Reservoir and Lake Street Carhouses which are located at the west end of the Light Rail System In additionmiddotto these repair shops the MBTA has a maintenance facility located at 80 Broadway in Everett MA to perform major heavy repairs and remanufacture critical components In addition cars are stored overnight at Lechmere Yard and occasionally in the Central Subway

The Riverside Reservoir and Lake Street Carhouses provide the washing cleaning inspection and limited maintenance and repair capability for the AnsaldoBreda and KinkishySharyo fleet The three yards together have approximate storage of one 190 vehicles A new maintenance facility and yard is expected to be constructed for the Green Line Extension in Somerville MA Based on the current design there will be sufficient storage for 80 vehicles and the yard will have the same maintenance functionality of the Reservoir Carhouse along with a wheel truing machine For more details refer to Section 53 Description of Rail Fleet Maintenance Facilities

The PCC Cars are maintained at the Mattapan Repair Shops which performs inspections minor repairs and vehicle cleaning

130

269 269

199

01-06-2011 10

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

--_

234 Main Line Track Segments

The entire Green Line is a double track system with the exception of where the number of tracks expands at Park Street Station and at Kenmore Station westbound

Table F lists all Green Line interlockings situated between the BostonBrooklineNewton termini and Lechmere Station

Table F- MBTA Light Rail Interlocking Locations

Type oflnterlocking

--

Location -

Crossover Riverside Yard Crossover Waban Station Cros-sover Newton Highlands Crossover Theater Crossover Crossover Reservoir Turnback Crossover Tennis Court Crossover Crossover

Brookline Hills FenwayPark

Crossover Cooley Crossover Prudential Station Crossover Arlington Station Crossover Charles Crossover Crossover T-1 and T-2 (BoylstonPark Street to Tremont Siding) Crossover Haymarket Crossover Crossover Crossover

North Station Blandford Street Naples Road

Crossover Washington Street Crossover Crossover

Cardinals Crossover Wigglesworth Crossover

Crossover Crossover

Northeastern St Marys Street

Crossover Coolidge Corner Crossover Ayer Road Crossover Crossover

Loons Loons

Loops

Cleveland Circle Crossover Kenmore Park Street Government Center

Loons Brattle Loop Sidings Blandford Sidings Northeastern Sidings Charles Sidings Tremont

Yard Tumbaek Reservoir Uooer Yard Yard Tumbaek North Station Yard

01-06-2011 11

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

All Green Line interlockings are normally controlled from the Automatic Vehicle Identification (A VI) Wayside System The routes are set by the train operator and monitored by the Operations Control Center (OCC)

In the event of an A VI system failure all interlockings can also be controlled by hand by operating personnel The Wayside Signal System is configured so that during normal operations train operators can request routings through the interlockings by means of the AVI System

If the operating situation requires single-tracking operations between two interlockings the transit times over certain segments will be much longer than the recommended travel time This is due to the Green Line Operating Rules to support a single-track headway time This is due to the distance between most of the interlockings These extended transit times will result in substantially increased headways between trains during irregular operations During peak periods should single-tracking be required the system as presently configured will not be capable of transporting the required number of passengers without extended delays and passenger mconvemence

235 Traction Power System

While the MBTA has a 138kV system largely fed from one utility wholesaler some outlying substations are fed by a local utility company There are thirteen Traction Power Substations (TPSSs) located at varying intervals along the Green Line which are near the main tracks and accessible from the street level for maintenance The Traction Power Substations convert the electrical energy from the utility source to the 600 Volt DC current used to energize the Overhead Catenary System (OCS) The light rail vehicles then collect the electrical energy from the OCS by means of pantograph devices located on the tops of the light rail vehicles These pantographs can be raised to contact the OCS or lowered during periods of maintenance middotor at other times when necessary Electric power has important advantages including reduced noise and exhaust emissions compared with diesel propelled transit vehicles

The OCS system on the double track mainline of the MBTA Green Line route depends on site specific features along the various segments of the alignment

bull Simple Catenary Anto Tensioned (SCAT) A messenger and contact (trolley) wire organized into approximate one-mile tension segments and tensioned via a series of pendulum or balance-weight assemblies (BW As) at the end of each tension segment accompanied by a Mid-Point Anchor(MPA) assembly that keeps the conductors from creeping in one direction or the other This SCAT allows horizontal movement that each of the OCS conductors may experience due to contraction or expansion to be taken up by the weighted assemblies giving the LRV pantograph an optimum profile (horizontal) to efficiently collect power from the OCS and maintain a high rate of speed at the same time Since the automatic tensioning feature of SCAT allows for maximnm-spaced OCS pole placement it

01-06-2011 12

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

will be used predominantly in all open-route areas to minimize the amount of OCS polesfoundations used for the Green Line Extension

bull Simple Catenary Fixed Tension (SCFT) A similar-sized messenger and contact (trolley) wire configuration as SCAT but tensioned with fixed terminations as opposed to BWAs and not provided in one-mile segments SCFT will be utilized in areas where maximum pole placement is not an advantage (urban areas for example) or locations where speeds are slow (yard and shop areas or crossovers for example)

The MBTA Green Line Extension is expected to be constructed with three TPSSs Two of these substations will feed the service on the Medford Branch while the third will provide power to Maintenance Facility Yard and Carhouse and the Union Square Branch However changes could be made during preliminary engineering after completion of a power study for the extension which will assume three car train operation for the purpose of the analysis

The MBTA Power amp Transit Facilities Department has overall responsibility for the transit power substations The control and monitoring of the traction power substations are done by power dispatchers who are located in the OCC while being maintained by the Traction Power Department In case of an emergency authorized personnel can de-energize the traction power in a particular zone Please refer to Appendix for the Sectionalized Power Diagram of the existing Light Rail system

236 Operations Control Center (OCC)

The OCC is the central facility that controls and coordinates all train operations traction power distribution and the maintenance and use of the railroad for all existing and future segments of the MBTAs Subway network The OCC is located at 45 High Street in the Boston Financial District

Dispatchers at the OCC maintain supervisory control over and monitor the main line and some yard operations of the MBTAs four subway lines- Red Orange Blue and Green Red Orange and Blue Lines are considered a heavy rail transit operation while Green Line is a light rail operation The Red Line operates from Alewife Station in Cambridge then splits into two branches after Andrew Station in South Boston The Dorchester Branch terminates at Ashmont Station in Dorchester while the South Shore Branch terminates at Braintree Station in Braintree The Orange Line runs from Forest Hills Station in Jamaica Plain to Oak Grove Station in Malden The Blue Line operates from Wonderland Station in Revere to Bowdoin Station located on the edge of Bostons Beacon Hill Neighborhood As the Green Line moves west from Lechmere Station it splits into four branches in the Central Subway System The four branches are B - Boston College C - Cleveland Circle D - Riverside and E - Heath Street With the exception of the Riverside Branch which terminates in Newton all other branches terminate within Boston city limits

The Green Line Extension will split into the Union Square and Medford branches going east from Lechmerc Station The Union Square Branch will have one station and will terminate at

01-06-2011 13

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Union Sqnare in Somerville The Medford Branch will have five stations and terminate at College Ave Station in Medford

The dispatcher is responsible for train movement establishing work zones and failure management The dispatcher also is responsible for arranging the replacement of defective eqnipment alerting emergency response personnel and carrying ont emergency procedures The dispatcher documents and reports system failures equipment malfunctions incidents security problems accidents and unusual occurrences The dispatcher directs train operators during emergencies or when train operations are not running normally

The dispatchers at the OCC monitor and coordinate mainline train operations for the MBTA Rail Systemmiddot in accordance with the established operating schedules rules and procedures They implement corrective actions and recovery plans that may be required to minimize the adverse aspects of equipment failures or emergency situations on any of the lines As described below and later in Section 70 the OCC personnel are responsible for implementing emergency procedures and coordinating with emergency responders and other outside agencies as may be required

The OCC is equipped with the following systems for central control of most of the rail network including the MBTA Green Line

bull Train Status Display - This system provides a complete visual indication of track middot block occupancy switch positions signal indications as well as other field conditions and alarm indications and eventually train identification display for the Heavy Rail Systems

bull Automatic Vehicle Identification System- This system which is situated at key points on the Green Line identifies the general train location with its train number route and time

bull Power Control DisplayControl Panel - This system provides a display and appropriate console detail and full control of the traction power substations Control of the OCS is also maintained through this system for all segments of the OCS equipped rail and bus network including the MBTA Green Line The power dispatchers at OCC have both control and monitoring capability of all TPSSs

bull Operating Radio Communications - There are numerous radio communication channels used to operate and maintain the rail network A train operations channel is assigned to each line and provides for two-way communication between the OCC and all of the mainline trains on the specific line A yard operations channel is assigned to each maintenancestorage facility and used for yard operations including vehicle maintenance activities at the shops A system-wide maintenance channel is used for wayside (fixed facilities) maintenance activities Additional channels are provided for system-wide operational tactical and emergency needs as necessary

Special tunnel radio systems have been installed to provide radio coverage inside the Central Subway Tunnel System Fire and police radio charmels also function as part of the tunnel radio system

01-06-2011 14

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

bull Telephone Communications - This system provides dedicated voice channels for use as telephone extensions between the OCC and selected sites along the right-of-way There are several telephone systems in place for administrative maintenance and emergency pmposes

bull Passenger Assistance Intercoms (PAD - Are provided at station platfonns automatically ring at the Hub Centers (South Station North Station Airport Station Harvard Station and Back Bay Station) or if no answer the Maintenance Control Clerk who is located at the Operations Control Center The PAis are push-buttonshyactivated (voice only)

e Closed Circuit TelevisionMBTA Video Security System (VSS but still commmily referred to as CCTV) - As part of a capital project first generation CCTV was installed at selected subway stations The Automated Fare Collection project installed CCTV across the entire MBTA Subway System These systems included fixed camera and visual monitoring for rail stations as well as limited recording capabilities Over the past couple of years installation of the new VSS has been completed including a series of controlled pan-tilt-zoom cameras essentially overlaying the CCTV system placed throughout station and other facilities Transmissions are routed via fiber-optics to OCC for monitoring The VSS is supported by advanced DVR architecture to provide for enhanced recording and storage capabilities along with multiple monitoring locations for not only CCTV observers but also dispatchers and law enforcement personnel

bull P A System - This system is used to provide important information to passengers at stations either system-wide or at selected locations All Green Line Extension Stations will have a PA system as do the existing Central Subway (Underground) Stations on the Green Line

bull Tape Recording Device -This system is located at the OCC and is used to provide a record of all OCC and Yard Control telephone and radio conversations A separate system is installed at Riverside Reservoir and Lake Street yards that is integrated into the OCC system

bull Wide Area Network (WAN)- This system is the backbone of the communications systems listed above and provides the link between the OCC and all field locations

bull Supervisory Control And Data Acquisition (SCADA) -This system operates over the WAN to transmit and receive data Supervisory alarm and control circuits connect TPSSs with the control consoles Electrical and support data related to facility intrusion and equipment status use this system to provide information to the control panels at the OCC For Segment I a SONET ring is used SONET (Synchronous Optical NETwork) is an open architecture for fiber optic networks where all locations (fiber nodes - ie stations) are connected together in a ring Should there be an

01-06-2011 15

middot MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

interruption or break anywhere in the ring data is transmitted in the other direction (clockwise or counter-clockwise) to OCC The Green Line has two rings one normally going clockwise and the other counter-clockwise (sometimes referred to as dual counter-rotating rings)

bull Variable Message System (VMS) - This system allows for visual messages to be displayed to passengers at stations VMS allows only scrolling messages using dotshymatrix light emitting diode (LED) technology with limited capacity The system is typically used to provide schedule or service related information as well as safety reminders and public service announcements including emergency evacuation messages

All train movements within a Yard facility is controlled by a Yardmaster or a Green Line Official When trains leave the yard and move to the main line they come under the jurisdiction of the dispatcher at the OCC The transfer of jurisdiction occurs at a designated boundary location called the Yard Limit

The OCC has a critical role during accidentincident situations when normal rail service has been interrupted It serves as the center for mobilizing emergency responders and MBT A resources It coordinates all activities through the Incident Commander- always a Light Rail Official - in the field and provides up-to-date operating information to management supervision and others within the system who need it to expedite the recovery and return the system to normalized operation as soon as circumstances permit Please refer to Section 70 for additional information about Service Interruptions and Emergencies and the role of the ace

237 Train Control and Signal Systems

The MBTA Green Line light rail trains operate over a double main track system governed by a Wayside Signal System and by an Automatic Vehicle Identification (AVI) System providing signals for train movements through interlockings

238 Communications System

The Green Line communications systems serve a variety of functions that support the operations and maintenance of the line

The basic communications systems are as follows

bull Supervisory Control and Data Acquisition System (SCAD A) bull Automatic Vehicle Identification (A VI) System bull Wide Area Network (WAN) bull Telephone Systems (PAl) bull Radio Systems bull Detection Alann and Emergency Systems bull Closed Circuit Television System - MBTA Video Security System (MVSS)

01-06-2011 16

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

bull Public Address System (P A) bull Variable Message Sign System (VMS) bull T Alerts bull Notification System

239 Fare Collection System

The Green Line System is a partially gated and partially barrier free system The Green Line Surface Stations utilize a barrier-free pay-on-board fare system For the Central Subway System as well as the entire Green Line Extension customers will use fare gates that accept Charlie Cards and Charlie Tickets

Effective January 2007 MBTA customers can purchase their fare from a Fare Vending Machine (FVM) located at the station A passenger will be required to use either a Charlie Card or a Charlie Ticket at the Farebox Fare Media Validator (FMV) or Fare Gate to validate andor gain access to the platform areas

The TVMs FMVs and fare gates arewill be ADA-compliant and arc located in accordance with ADA regulations There will be at least one ADA width gate at each Green Line Extension station They also include audio instructions display screen infonnation panels and instructions in raised letters and required Braille The FMV s also feature display screens and audio instructions in Spanish and Chinese Patrons can examine maps and fare information posted adjacent to the machines and can then select the type of fare they require

All fare media can be validated either at the FMV or the fare gate before the patrons ride MBT A Transit Police and Authority personnel help enforce the pay-on-board system particularly when rear door boarding is used

The MBTA Revenue Collection Facility monitors the inventory level of coin hoppers ticket rolls and bill vaults in the fare vending machines through the AFC Central Computer System (CCS) This allows them to service on an as needed basis

The Authority utilizes its staff of FVM revenue collectors to retrieve loaded cash vaults from the FVMs at stations and replace them with empty vaults The loaded cash vaults are then taken to a central cash counting facility for counting and depositing to the MBTAs cash revenue account

MBTA revenue collectors are armed when servicing the fare collection equipment MBTAs middot policy requires that certain key and log-on procedures be used any time the front door of the FVM is open The machines have an electronic alarm system that will trigger a siren-type alarm if the front door of the FVM is opened without a valid log-in and ID The alarm condition is monitored by a central computer and by the AFC Hub Center located at I 0 Park Plaza Boston MA which is staffed 24 hours per day seven days per week

01-06-2011 17

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The MBTA perfonns periodic inspection and maintenance as well as immediate response to machines that are out of service due to mechanical problems The AFC Maintenance Department uses the same monitoring system (CCS) to determine the status of fare vending machines and gates installed throughout the subway system The AFC Hub Center is also staffed to receive calls from station personnel for notification of defective equipment AFC staff can then dispatch a technician for corrective maintenance as needed There IS a preventive maintenance schedule that is completed on a monthly and annual basis

During the maintenance program the FVM and FMV mechanisms are normally replaced with rebuilt mechanisms on a unit exchange basis and tested before they are returned to service Removed units are sent to the MBTAs workbench for overhaul and returned to inventory Machine components are replaced as necessary The MBTA Automated Fare Collection Department maintains an inventory of spare FVM and FMV components that can be taken to a station and installed should replacement be required due to vandalism accident or other cause Table G indicates the location and number of each type of automated fare equipment

Table G- MBTA Green Line Fare Equipment

GREEN LINE CENTRAL SUBWAY LECHMERE new 6 0 3 0 0 0 I SCIENCE PARK new 4 2 2 0 0 0 0 NORTIISTA South (Valenti Way) Entrance NORTHSTA North (Causeway St) Entrance NORTH STA (Outside Commuter Rail Ticket Office

new

HUB

NA

9

12

0

4

2

6

0

0

0

2

3

5

5

AYMARKET (Green Line entrance) HAYMARKET Con ess Street headhouse)

new

new

7

7

3 3

3

0

0

4

2 0

Has

GOVERNMENT CENTER old 6 4 0 0 3 schedule card carousel

PARK STREET (East) old 5 I 2 0 PARK STREET (West) old 9 4 4 0 PARK STREET (Winter Sbect) NA 3 0

Has2

PARK SlREET (Elevator) NA 2 0 1 0 4 3 2 schedule card carousels

PARK STREET (Boston Common

NA 3 0 0 0

BOYLSTON Northbound new 4 0 2 0 0 0 2

01-06-2011 18

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

BOYLSTON Southbound new 5 I 2 0 ARLINGTON new 6 3 3 0 3 2 2 COPLEY Inbound new 5 2 0 0 0 2 COPLEY Outbound new 7 2 0 IIYNES Main Entrance new 8 2 2 0 0 2 HYNES Convention Center old 3 0 0 0 KENMORE new 7 2 6 0 3 3 SUBTOTAL 118 29 51 0 21 23 17

GREEN LINE SURFACE B BOSTON COLLEGE NA 0 0 0 0 0 0 0 CST MARYS NA 0 0 0 C COOLIDGE CORNER NA 0 0 0 C CLEVELAND CIRCLE NA 0 0 0 D RNERSJDE new 4 4 0 0 0 DWABAN NA 0 0 2 D WOODLAND NA 0 0 2 0 0 0 D ELIOT NA 0 0 2 0 0 0 D NEWTON HIGHLANDS NA 0 0 2 0 0 0 D NEWTON CENTER NA 0 0 2 2 0 0 0 D CHESTNUT HILL NA 0 0 2 1 0 0 0 D RESERVOIR NA 0 0 3 2 0 0 0 D BROOKLINE VILLAGE NA 0 0 3 2 0 0 0 D BROOKLINE HILLS NA 0 0 2 D LONGWOOD NA 0 0 3 1 0 0 0 DFENWAY NA 0 0 2 6 D BEACONSFIELD NA 0 0 2 EHEATH NA 0 0 0 E NORTHEASTERN NA 0 0 0 E BRIGHAM CIRCLE NA 0 0 0 E MUSEUM OF FINE ARTS NA 0 0 0 E SYMPHONY Inbound new 3 2 0 0 0 0 E SYMPHONY Outbound new 3 1 0 E PRUDENTIAL new 6 2 2 0 3 4 0 FENWAYPARK-Gate A NA 0 2 0 0 FENWAYPARK -Gate C NA 0 2 0 0 FENWAYPARK-Gate E NA 0 1 0 0 SUBTOTAL 16 10 36 27 3 4 1 TOTAL 134 39 87 27 24 27 18

Source MBTA

2310 Safety Program

The MBTA Safety Program has been in existence for a number of years and is an extensive initiative to continually improve all aspects of safety within the agency including the MBTA Subway System The System Safety Program Plan (SSPP) is integrated with both the ongoing activities of the agency as well as with the planning and construction of new projects and services

For a more detailed description of Rules Safety and Training within the MBTA Subway System please refer to Section 60 of this document

01-06-2011 19

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

2311 Security

MBTA Green Line Security is provided by the MBTAs Transit Police Department The MBTAs Transit Police Department handles all law enforcement matters including fare enforcement The MBTA Transit Police are funded through the MBTAs Operating Budget

MBTA Transit Police Officers also provide security and general law enforcement services at stations along the routes and right-of-way of each of the MBTA Bus MBTA Subway System lines and MBTA Commuter Rail and on buses trains and coaches They respond to accidents and incidents and they also are active in enforcing traffic laws that are critical to the safety and efficiency of the MBTA Transit System All services are provided as necessary on a 24-hour basis seven days per week with security coverage tailored to the specific needs of the rail system MBTA Transit Police personnel are presently dispatched from the Transit Police Building at 240 Southampton Street in Boston

In addition to the MBTA Transit Police forces MBTAs Light Rail Transportation has Chief Inspectors and Inspectors on staff that provide security for issues related to revenue collection special events requiring crowd control security sweeps and closing and opening of subway stations each day and some property security

MBT A also calls on and cooperates with other police departments and law enforcement agencies as appropriate The MBTA Transit Police Department (TPD) establishes Memoranda of Understanding (MOUs) with other law enforcement jurisdictions as required for implementing a seamless transit policing program These MOUs outline the operational protocols necessary to conduct the transit policing mission in an effective and efficient manner

All stations on the MBTA Green Line Central Subway System have strategically placed VSS cameras for monitoring passenger platforms fare vending machines and other critical areas The images are transmitted by fiber optic cable to monitors at the OCC The stations are monitored during all hours

The MBTA prepared a Safety and Security Management Plan (SSMP) for the Green Line Extension project The SSMP meets the requirements of the Federal Transit Administrations Final Report FTA-MA-90-7001-94-1 Transit System Security Program Planning Guide dated January 1994 and FTA Circular 58001 Safety and Security Management Guidance for Major Capital Projects dated August 2007 The SSMP contains the details of all facets of the MBTAs Security Program The Revised SSMP dated August 2010 which is a confidential document and includes the Green Line Extension is undergoing review by the Federal Transit Administration and Department of Public Utilities A revised SSMP is expected to be approved prior to start of revenue operations

The MBTA Video Security System (VSS) hardware is maintained by the Systemwide Maintenance amp hnprovement Group The applications such as monitoring recording

01-06-2011 20

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

record-keeping and chain of custody are shared by the Transit Police the OCC and the Automated Fare Collection Departments

2312 Connections with the META Bus Network

MBTA Bus services as well as a number of other bus service providers connect with MBTA Subway services including the MBTA Green Line at virtually all stations When a new rail line is introduced changes to bus routes in the vicinity of that new line are not implemented until changes in the Bus Service Plan have been approved by the MBTA Board of Directors Once the Green Line Extension is operating the Service Planning Department will recommend changes to the service plan as appropriate At the conclusion of the public process recommendations will be brought to the MBTA Board for approval

- 1

01-06-2011 21

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

30 OPERATIONS

31 Management and Supervision

The Fiscal Year 2011 MBTA Operations Organization Chart is on the following page

The Director of Light Rail Operations in the Operations Department is responsible for managing the daily service of the Green Line and maintenance of the Green Line Vehicle Fleet

The Figure below represents the Fiscal Year 2011 Light Rail Operations Organization Chart

Director of Light Rail

Operations

I I I

Division Chief Chief Green Light Rail Line

Maintenance Transportation

I I I

Division Chief Transportation Superintendent

The Chief of the Green Line who reports to the Director ofLight Rail is responsible for train service operations on all Light Rail Lines Under the Chief of the Green Line there is a Transportation Superintendent who oversees the transportation supervisor(s ) chief inspectors and inspectors train operators and customer service agents assigned to the Green Line The Division Chief of Light Rail Maintenance manages the maintenance supervisors foremen rail repairers and other personnel necessary to support the day-to-day maintenance programs at the various carhouses

32 MBTA Light Rail Boarding Projections

321 Existing Light Rail Ridership

Table H presents estimated boarding numbers for Fiscal Year 2009 ending June 302009

22 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Deputy Chief Operating Officermiddot

Operations

Diretor dmihFimtxe

Operatbr

Manager Of Director cltf Plan ard Director elf Operatiors Sciedules Oparatbrr Control Director of Hamiddot-~~ Fail

Technology

Cll put Director of OCC$ Tlainileuro

I Deputy Director of Paratra ngtil contract

Operatbrtgt

ChiefOperrting

Officer

_

~)put~middot Director of Jd min~tratbn bull

Operati-ns

Sr Directo1middot of e hi I Director of Bus Sr Direcbrof

Director of Lfsht Pail Pro ure nla nt ard 0 Opara~bns operatbngt contrmed

sermiddoties

DS put Directr of Pailr9ltld Oparatbrr

Director of e hile Efeuroi~Hileuro

Deputv Director of Fltiilrmd OpIBtbrG

D=put1 Director of firance

23 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Table H- FY2009 Average Weekday Boardings by Station- Existing Light Rail ~

Branch iot~l Station BoardingsStation ~

Lechmere E 6645

E 1179Science Park

CE 8491North Station

Haymarket CE 5204

All 10072Govermnent Center

AllPark Street 11169

Boylston All 7618

All 8378Arlington

Copley All 13500

BCD 9525Hvnes

BCD 8653Kenmore

B 2840Blandford Street

BUEast B 2892

BU Central B 2524

BBUWest 899

St Paul Street B 814

Pleasant Street B 1014

1824Babcock Street B

Brighton Avenue B 1571

B 4077Harvard A venue

Griggs Street B 1260

Allston Street B 1115

B 1650Warren Street

Washington Street B 1723 B 923Sutherland Road

Chiswiek Road B 735

Chestnut Hill A venue B 861

B 237South Street

Boston College B 1042

St Marys Street c 1970

c 426Hawes Street

Kent Street c 510

St Paul Street c 935

c 4150Coolidge Corner

Sununit Ave c 1175

c 316Brandon Hall

Fairbanks c 585

c 1217Washington Square

24 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

~ gti ~ 1 )

~ station ~ Branch - Total Station Boardlngs

-

Tappan Street c 837

Dean Road c

316

585Englewood Avenue c Cleveland Circle c 1557

Fenway D 3041

Longwood D 2749

Brooldine Village D 3512

Brookline Hills D 1654

Beaconsfield D 896

Reservoir D 3395

Chestnut Hill D 778

Newton Centre D 1487

Newton Highlands D 1052

Eliot D 595

Waban D 427

Woodland D 1044

Riverside D 2158

P1udential E 3732

Symphony E 1993

Northeastern University E 3007

Museum of Fine Arts E 1676

Longwood Medical Area E 3800

Brigham Circle E 2535

Fenwood Road E 343

Mission ParkParker Hill E 462

Riverway E 664

Back of the Hill E 86

Heath StrectV A Medical Center E 622

Mattapan middot HSL 2238

Capen Street HSL 67

Valley Road HSL 42

Central Avenue HSL 765

Milton HSL 305

Butler Street HSL 225

Cedar Grove HSL 133

Ashmont HSL 2909

Total 181406 Source MBTA

01~06~2011 25 -i

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERA TONS

322 Green Line Extension Boarding Projections

Projections for the Green Line Extension are provided by the Central Transportation Planning Staff (CTPS) and are based on modeling techniques of expected ridership generated using the CTPS Multi-Modal Travel Demand Forecasting Model The model uses the traditional fourshystep process generally employed by travel forecasting models throughout the United States The four steps include independent modules that perform trip generation trip distribution mode choice and network assiguruents Each module was calibrated from observed data

Table I presents the projected weekday hoardings at each of the Green Line Extension Stations in Year 2030

Table I- 2030 Average Weekday Boarding Projections- Green Line Extension

Station fotal Stati9n Boardings ~

Lechmere 7100

Brickbottom 2830

Gilman Square 3930

Lowell Street 1140

Ball Square 1850

College Avenue 2140

Union Square 3570

Total 22560 Source Central Transportatton Plannmg Staff

33 Passenger Capacity

The level of service provided by the Green Line is designed to provide sufficient capacity to accommodate anticipated rider loads in the peak-hour and in the peak direction of travel also known as the Maximum Load Point (MLP) For the current Green Line system the MLP is located approaching Copley Station from points west during the AM peak and between Arlington and Copley during the PM Peak The Green Line Extension MLP is expected to be between Science Park and North Station during the AM and PM peak

Anticipated ridership portrayed here is used for initial service planning purposes Service levels will be adjusted upward or downward depending on actual ridership However existing Green Line ridership will be the primary schedule driver for the Green Line until travel patterns are confirmed and evalllated

34 TJain Service Guidelines

The train service guidelines for the MBTA Green Line are listed in the METAs Service Delivery Policy

01-06-2011 26

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

e For peak periods the planned passenger capacity of each light rail vehicle is calculated as 225 percent of the number of seats on the vehicle The actual crush load capacity of the vehicle is a larger number but that larger number is not included in establishing train service guidelines

bull Scheduled time between trains (headway) will not exceed

- 10 minutes during peale periods

- 15 during all other periods of service

These maximum headways will be maintained on the Green Line Extension as well as the existing system

bull If available a run as directed train will replace any revenue trairi that may encounter mechanical problems that require removal from the main line

OCC and field operations supervision must talce particular care in terminal operations planning to allow for varied operations necessary for service continuity effectively managing the following issues with efficient sequencing to the extent possible

bull The design of the Green Line terminal stations did not include a second set of crossovers on the non-revenue side of the station As such proper routing of arriving trains is a key component as it allows to the extent possible simultaneous train operations during peak headway periods In many cases instead of berthing every arriving train on the outbound track at the station as is the normal practice some trains will be berthed on the inbound track while the train on the outbound track is departing

bull Particular attention must be given to train spacing and track utilization and the ability to cross the train that arrived on the inbound track over to the outbound track during its departure without delaying the next inbound train and vice-versa This task is assisted to the extent possible by established schedule headway and designated terminal berthing tracks combined with an understanding of the interlocking time limitations and travel time in the terminal area Due to the variability of street run segments on the line operational adjustments are an on-going task

bull Terminal management also requires that timely and accurate information be made available to passengers waiting to board at these stations so that passengers are in position and ready to board as soon as the arriving train detrains its passengers

35 Train Consist Requirements

MBT A Green Line Extension stations will be designed to accommodate trains consisting of up to four light rail vehicles (cars)

01-06-2011 27

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Typically two-car trains are currently operated on weekday and weekend train schedules although three car trains are operated on select trips during the rush hour on the B and D branches On the lighter passenger branches such as the E branch one car is removed for the beginning and end of service on weekends With the addition of the Green Line Extension current train operations will remain the same Once actual ridership patterns are defined modification to train length at all times of the day will be considered Once a train control system is implemented three or four car trains may be necessary to efficiently manage the ridership demand

36 Travel Times

This section contains information about the running time between stations and the factors that affect these times All times shown in this document are subject to final testing verification and continued revision as experience is gained with the system and as adjustments are made to the physical plant and the systems that affect these travel times

361 Travel Times between Stations

The one-way travel time estimate is based on

bull All trains operating the full length of the line stopping at each station

bull Operating speeds that take into account permanent civil speed restrictions such as grades curvature and track super-elevation operation on aerial structures the design and layout of crossovers and the time it takes to move through them as well as other operational restrictions

bull Speed restrictions imposed by the Maintenance of Way and other departments and Department ofPublic Utilities (DPU) regulations

bull Maximum design speed of 50 miles per hour

bull Station dwell times This is the amount of time that a train is stopped at a station for passengers to alight and board It normally ranges from 20 seconds at most stations to 50 seconds at rail-to-rail transfer stations depending on the travel period and the ridership volume at a particular station

Terminal turn-around times (when train operators change from one end of the train to the other for the return trip) will be no less than 3 minutes allowing recovery capability for only a very minor service delay This limited tum-around time is made possible by the use of fallback operators at either one or both ends of the line The fallback operator is at the terminal station in position to take over for an inbound train operator immediately after a trains arrival The inbound operator then has a prescribed period ofbreak time before heshe takes up service again by relieving the next inbound train operator The relay may continue through most of the service day The turn-around time for various levels of service delivery is also subject to headway cycle and clearance slots at interlockings where trains must use the available opportunities for their movements to keep in the proper cycle

01-06-2011 28

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30 - OPERATIONS

Table J presents the consolidated travel times for the entire Green Line

Table J - Estimated Travel Times Between Stations - Green Line

B Boston COllege- Government ltCUter via Commonwealth Ave ~~ ~

INBOUND

Lake St

Chestnut Hill Ave

Brighton Ave

Blandford St

Kemnore

Hynes

Copley

Arlington

Bo lston

Park St

Government Center

TOTAL

-

_Distance~~ Cumulative

~ Befiveen _ Distance

- Stations

0000

0768

1947

1273

0264

0362

0565

0363

0325

0303

0249

642

000

077

272

399

425

461

518

554

587

617

642

Early

AM

2

9

8 5

2

3

I

2

34

Sam le Weekday Ru~ Times i~Jilinuies AM Midday School PM Evening

Peak Peak Peak

2 2 2 2 2

15 13 15 15 12

10 II 12 12 II 5 5 6 6 5

2 2 2 2 2

5 4 5 5 4

I 2 2 2 2 2

1 1

2 2 2 2 2

45 43 48 48 42

-

Late

2

II

9 6

2

3

1

2

38

-i

OUTBOUND

Government Center

Park St

Bo lston

Arlington

Copley

Hynes

Kenmore

Blandford St

Brighton Ave

Chestnut Hill Ave

Lake St

TOTAL

0000

0570

0315

0318

0365

0560

0368

0267

1286

1940

20749

674

000

057

089

120

157

213

250

276

405

599

674

2

1

2

3

6

6

6

5

33

2 2 3 3

1

2 2 2 2 2

1 1

3 2 2 3 2

6 4 4 5 3

5 5 5 7 7

9 9 9 13 11 8 9 9 12 12

6 6 6 6 6

43 40 41 53 48

2

2

3

6

8

9

6

39

Early AM Midday PM Evening Late AM Peak Peak

Cleveland Circle 0000 000

-i Washington St 0749 075 5 7 7 7 6 6 5 Coolidge Comer 0783 153 5 7 6 6 6 5 5

St Mmys St 0734 227 4 7 6 6 6 6 5 Beacon Junction 0563 283 1 Kenmore 0102 293 2 2 2 2 2 2 2

Copley 0927 386 5 7 6 6 7 6 5 Arlington 0363 422

Boylston 0325 455 2 2 2 2 2

Park St 0303 4X5 1

01-06-2011 29

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Government Center 0249 510 2 2 2 2 2 2 2

Haymarket 0281 538 1 2 2 2 2 2 North Station 0220 560 2 3 2 2 3 2 2

TOTAL 560 30 42 38 38 39 36 31

OUTBOUND North Station 0000 000

Haymarket 0220 022 4 3 4 4 3 Government Center 0281 050 2 2

Park St 0249 075 2 2 2 3 3 2 Boylston 0315 107 1 1 Arlin on 0318 138 2 2 2 2 2

Copley 0365 175 1 1 Kenmore 0928 268 5 9 6 6 8 5 5

Beacon Junction 0498 317 2 4 5 5 5 5 5

St Marys St 0598 377 2 2 4 4 4 4 4

Coolidge Corner 0752 452 3 3 4 4 4 5 4 _Washington St 0781 530 2 2 2 3 3 3 2 Cleveland Circle 0744 604 2 2 3 3 3 4 3

TOTAL 604 23 33 33 36 40 38 30

D Riverside GoVernmefit Gentet via Highland Branch ~ ~_ ~ ~ ~ ~~_ d

Midday School middot PM Evening Late

Riverside 0000 000

Eliot 2225 223 6 7 7 7 7 7 6 Reservoir 4040 627 7 10 9 9 9 8 7

Beaconsfield

Fen way

Beacon Junction

0431

2470

0429

670

917

960

2 4 2

2 9

2

2 5

2

2

5 3

2

5

3

2

5

2

2

5 2

Kenmore 0102 970 3 3 3 3 3 3 3

Copley 0927 1062 5 7 6 6 7 6 5

Arlington 0363 1099 1 1

Boylston 0325 1131 2 2 2 2 2 Park St 0303 1162 1 1

Government Center 0249 1186 2 2 2 2 2 2 2

Haymarket 0281 1214 1 2 2 2 1 North Station 0220 1236 2 2 2 2 2 2 Science Park 0485 1285 2 3 2 3 3 3 2

Lechmerc 0397 1324 3 5 4 5 5 5 4

Washington St 0780 1402 3 3 3 3 3 3 3

Gilman S uare 0710 1473 2 2 2 2 2 2 2

Lowell Street 0700 1543 2 2 2 2 2 2 2 Ball Square 0490 1592 15 15 15 15 15 15 15

Colle eAve 0570 1649

TOTAL 1649 505 665 585 625 635 605 535

OUTBOUND College Ave

I3all Square

Lowell Street

Gilman Square

Washington St

Lechmere

0000

0570

0490

0700

0710

0780

000

057

106

176

247

325

15

2 2 3

15

2 2 3

15

2 2 3

15

2

2 3

15

2

2 3

15

2 2 3

15

2 2 3

01-06-2011 30

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Science Park 0397 376 2 2 2 2 2 2 2 North Station 0485 413 2 2 2 2 2 2 Haymarket 0220 435 3 2 2 3 2 2

Government Center 0281 463 1 2 1 Park St 0570 488 2 2 2 3 3 2

Boylston 0315 519 1 1

Arlington

Copley

Kenmore

0318

0365

0928

551

588

681 5

2 1 9

2

6

2

1

6

2

8

2

5 5 Beacon Junction 0498 730 2 4 5 5 5 5 5 Fenway 0429 773 3 3 2 2 2 2 2 Beaconsfield 2471 1020 5 5 6 6 6 6 5 Reservoir 0431 1063 2 2 2 2 2 2 2 Eliot 4040 1467 5 5 6 6 5 5 5 Riverside 2225 1690 8 9 10 10 10 9 7 TOTAL 1690 495 605 585 595 635 575 525

E Heath Street- Eechmere via Huntin ton ~Avenue - ~~ ~ ~ ~ ~ lt 17

I-IcathSt 0000 000

AM

Peak Midday Evening Late

B1igham Circle 0685 069 4 6 5 5 5 4 4 Northeastern 0908 159 5 6 5 6 6 5 5

Symphony 0284 188 2 2 2 2 2 2 2

Prudential 024 212 2 2 2 2 2 1 Co ley 0371 249 2 2 2 2 2 2 2

Arlington 0363 285 1

Boylston 0325 318 2 2 2 2 2

Park St 0303 348

Government Center 0249 373 2 2 2 2 2 2 2

Haymarket 0281 401 1 2 2 2 1

North Station 0220 423 2 2 2 2 2 2

Science Park 0485 472 2 3 2 3 3 3 2

Lechmere 0397 511 3 5 4 5 5 5 4 UnionS uare 0900 601 45 45 45 45 45 45 45

TOTAL 601 315 395 355 395 395 365 325

0000 000

0900 090 45 45 45 45 45 45 45

Science Park 0397 130 2 2 2 2 2 2 2 North Station 0485 178 2 2 2 2 2 2

Haymarket 0220 200 3 2 2 3 2 2 Govcmmcnt Clnter 0281 228 1 1 2 Park St 0249 253 2 2 2 3 2 2 Boylston 0315 285 1 1

Arlington 0318 316 2 2 2 2 2

Co ley 0365 353 1 1 1

Pmdential 0384 391 2 2 2 2 3 2 2 Symphony 0240 415 2 2 2 2 1

Nmtheastem 0274 443 2 3 2 2 2 2 2

Brigham Circle 0913 534 5 7 5 6 6 5 5 Heath St 0668 601 4 5 4 5 5 4 4

TOTAL 601 295 375 315 345 375 315 305 Source META

01-06-2011 31

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERA TONS

Mattapan High Speed Line _ - _ ~- ~-

Distance Distance -shy -Befivcen Cumulative Beh cen shy Qumulathe -

Stations Distance Stations _ Distance INBOUND INBOUND OUTBOUND OUTBOUND

Mattapan 0000 000 026 zmiddotss Capen Street 025 025 030 229

Valley Road 031 056 044 199

Central Avenue 043 099 031 155

Milton 032 131 029 124

Butler 029 160 057 095

Cedar Grove 057 217 038 038

Ashmont 038 255 000 000

For the Mattapan High Speed Line scheduled run times are 11 minutes from 630 am to 600 pm otherwise run times are nine minutes

362 Accommodating Persons With Mobility Needs

Operations personnel must be aware of the particular needs of elderly passengers and those with disabilities during both irregular and single-track operations Circumstances may well require supervisory personnel security personnel andor others at side-platform stations to assist passengers and expedite train operations where possible

Special signage andor operating or other personnel positioned at the sidewallc entrance to those side-platform stations is required to properly direct passengers to the proper platform during single-track operations Assistance in the proper time and location effectively mitigates train delay issues encountered from having to wait for passengers moving from one platform to the other

Delays that occur at stations to accommodate the elderly and those with disabilities increase station dwell times and further increase the running times between interlockings described in the paragraphs above For these reasons operating personnel arc required to be especially attentive to the special needs that will occur at side-platform stations during single-track operations deploying additional resources as necessary

37 Train Operations

This section describes the train service levels currently being operated on the MBTA Green Lines four branches and the central subway system

371 Green Line Branches and Central Subway

Revenue service begins at approximately 500AM weekdays and on Saturday and 600AM on Sunday ending at 130 AM seven days a week Trains service all branch stops and stations in the Central Subway system Each of the lines end at various points in the Central Subway System - the B and D branch trains turn at Government Center Station C branch

01-06-2011 32

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

trains turn at North Station and the E branch ends at Lechmere Station See Table B m section 21 of this document for detailed information about service frequency

As necessary weekend diversions are operated on portions of the Green Line in order to provide a large work window for capital projects such as bridge rehabilitations In addition the MBTA will shutdown lines for an extended time to conduct large scale capital projects such as the Riverside Line Track Replacement project

372 Green Line Extension

The Green Line Extension will be fully integrated into current Green Line Operations All operations for the Medford and Union Square aligrunent will be based at the new maintenance facility in Somerville next to the Boston Engine Terminal Mainline operations will be controlled from the ace

373 Start-up Operations- Green Line Extension

Startup Operations (SUO) takes place as the last rail activation clement of the project after substantial completion of the project and System Integration Testing has been completed The start-up date of revenue train operations for the public will immediately follow completion of SUO During SUO which is scheduled for approximately six months wayside systems vehicles communications and schedules are tested and evaluated under simulated operating conditions Service interruption scenarios and emergency response activities are practiced Intra- and inter-agency familiarization takes place The experience gained in this period will be used to refine earlier planning data and possibly develop more accurate rurming times to those shown in Table J

Pre-revenue service testing will be somewhat more complicated due to the direct interface between the existing Green Line operations and the Green Line Extension at the Lechmere Viaduct When necessary revenue service schedules for the existing Green Line will be merged with the pre-revenue testing schedules necessary for the Green Line Extension During this pre-revenue testing trains will run empty as operators will need to familiarize themselves with train operations on the Green Line Extension MBTA has previous experience combining testing with regular service delivery Special provisions to assure the safety and efficiency of the system interface on the Lechmere Viaduct will be required similar to those used in earlier start-ups

374 Revenue Service Initiation -Green Line Extension

As with previous new rail and bus rapid transit start-ups the MBTA Operations Department will work with other Departments to develop an Operational Plan An approach similar to the Silver Line may be used for the grand opening of the Green Line Extension The Opening Operational Plan covering the appropriate period will be developed to ensure proper preparation for heavy volumes of passengers Inaugural events will be held shortly after a soft opening of the system MBTA staff fi-om the various disciplines of the Authority

01-06-2011 33

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

will be used to provide safety crowd control and assistance to passengers and visitors at all new Green Line Extension stations

3741 Hours of Operation

An initial service day of approximately 20 hours will be scheduled for revenue operations The focus on the early morning and late evening service will he to provide minimum connecting times between the MBTA Green Line and other MBTA services such as commuter rail operations and the Orange Line at North Station the Blue Line at Government Center and the Red Line at Park Street Station

The following train service parameters have been established for Green Line Extension operations

bull The span of service is approximately the same on each day of the week with a slightly shorter span on Sundays

bull Early Morning Service o Trains beginning revenue service at either Union Square Station or College

Avenue Station leave from Somerville Maintenance Yard o The first westbound revenue train from Union Square Station toward

Lcchmere will leave at approximately 455-515 AM o The first westbound train from College Ave Station toward Lechmere will

also leave at approximately 455-515 AM o The first eastbound revenue trains will leave Riverside and Heath Street at

approximately 455 and 530AM respectively bull Late Night Service

o The last eastbound trains will leave Heath Street and Riverside at approximately 1205-1245 AM

o The last westbound trains toward Lechmere Station will also leave Union Square Station and College Ave Station at approximately 1205-1245AM

o All trains will leave the mainline hy 130 am

3742 Weekday Peak Period Service

For existing service the peak direction of travel is east from Boston College (B branch) Cleveland Circle (C branch) and Riverside (D branch) to Downtown Boston in the morning and the reverse direction during the evening commute The Heath street (E branch) peaks in the opposite direction due to commuters from Lechmere traveling to Downtown Boston in the morning and due to commuters transferring from other subway or commuter rail lines and traveling in the reverse-commute direction out to the Longwood Medical Area in the evening

For the Green Line Extension the peak direction of travel is west from Union Square and College Avenue in Medford in the morning with the reverse direction for the evening commute The combined segments will realize peak demand that will travel in two opposite directions both to and from Park Street Station

01-06-2011 34

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Scheduled service for the Union Square and Medford Branches is a direct extension of services already provided on the Green Line for the Heath Street (E branch) and Riverside (D branch) branches As such the scheduled headway for both the morning and evening peak period will be one train every 5-6 minutes All weekday trains will operate with at least two (2) cars

The general parameters for peak time periods are

bull The AM peak period begins at 630am and ends at 900am The peak of the peak period into Park Street Station is anticipated to occur between 730am and 830am

bull The PM peak period begins at 330 pm and ends at 630 pm The peale of the peak period away from Park Street Station is anticipated to occur between 500 pm and 600pm

It is expected that some schedule adjustment will occur after the beginning of revenue service as customer travel patterns become established

3743 Weekday Mid-Day Service

During the off-peale mid-day periods 900 am to 330 pm train service frequencies are reduced Service will operate every 8 to 10 minutes

3744 Weekday Evening-Night Service

Evening service between 630pm and 830pm will operate at 10 minute headways on the Green Line Extension consistent with the existing Green Line

Night Service from 830pm until 130 am will have 11 to 14 minute headways Trains will have two-car consists

3745 WeekendHoliday Service

Extension service is expected to operate every 10 minutes on weekends and holidays similar to existing Green Line Service For some periods of higher ridership service every seven to eight minutes will be offered

3746 Special Event Service

Additional service is provided as necessary for various special events The largest special events of the year include First Night Boston (New Years Eve Celebration) on December 31 and the July Fourth fireworks These events will require additional vehicles to be deployed to provide service

01-06-2011 35

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

The MBTA also provides additional Green Line service in order to meet demand for professional sports events in Boston In addition extra train service will be provided along existing routes as required by customer demand for other special events

3747 Train Operating Patterns

For normal train operations on the Green Line trains will depart from one of the yards generally determined and scheduled by train location as it relates to the individual branches It should be noted that this represents a significant challenge at the yards The Heath Street Branch (E branch) is problematic due to the distance between the carhouse and the location where trains can enter the E branch V chicles leaving the current yards (Riverside Reservoir and Lake Street) need to run cast into the Central Subway system before heading west on the E branch Upon completion of the Green Line Extension it is expected all E branch cars will operate from the Somerville Yard

Normal operations will have all eastbound trains (Riverside to College Avenue and Heath Street to Union Square) operating on Track 1 while all westbound trains (College Avenue to Riverside and Union Square to Heath Street) operating on Track 2

During periods of irregular operations service interruptions or emergencies OCC dispatchers will use their best judgment to assign trains to specific branches considering the following criteria

bull Station track availability and train movement

bull Occupancy of the tail track(s) if applicable

bull The total time required to traverse the interlocking (depending on the route selected) and berth on the designated arrival track and

bull The proximity of the following inbound train on the same track

For discussion of single-track operations refer to Section 721 below

38 Total Revenue Fleet Requirements FY 2011-2015

Total fleet requirements include the number of vehicles required for scheduled peak period revenue operations including those needed for run as directed Trains and those needed for maintenance Maintenance needs include vehicles for scheduled maintenance and an allowance for unscheduled maintenance or repair (See the Light Rail Fleet Management Plan for details on calculating fleet needs)

Based on the hoardings projections shown in Section 32 above the total fleet requirements are presented by Fiscal Year in Table K

01-06-2011 36

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30 - OPERATIONS

Table K- Total Fleet Requirements FY 2011-2015 ~

~ - ~ y ~ 1-_~ --shy Eiscal yenear ~ -v ~

- ~ ~ ~

- -shy -

- shy ~ ~ -

- --shy -- - - 20l2 -2o1r 2014 - 20l5 - 2016- - -Ridership 201947 203764 205598 207449 209315

Peak Headways (min) 5-7 5-7 5-7 5-7 5-7 middotmiddot middotmiddot middot middot Vehicles middot middot

Scheduled Service 52 52 52 52 172

Run as Directed 6 6 6 6 6

Corrective Maintenance Hold 41 41 41 41 41

Preventive Maintenance 10 10 10 10 10

Heavy Damage 10 10 10 10 10

Total Required 158 158 158 158 178

Total Available 219 219 219 219 243 Notes Vclncle numbers rue from the Subway Fleet Management Plan

39 Operations Control Center

The OCC is located at the MBTA Operations Building at 45 High Street in Boston

For additional information about the OCC please refer to Section 238 above and Section 70 Service Interruptioru and Emergencies

310 Train Operators

Each MBTA Green Line car is operated by a single train operator There are no other crew members

3101 Reporting Station

All train operators report on and off duty at each yards facility

3102 Relief Points and Fallback Operators

Some in-service train operators swing off at the terminal stations or the Reservoir Upper Yard This arrangement avoids the time and expense required to deadhead train operators to and from the end points on the line It substantially improves the productivity of train operators and reduces operating cost

3103 Duty Assignments

All train operator revenue assigrunents arc developed by the MBT A Plans and Schedules Department When completed they arc transmitted to the Green Line Superintendent for

01-06-2011 37

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

implementation at specified dates Train operators nortnally pick their duty assignments in accordance with the terms of collective bargaining agreements that are in effect Some operators are assigned to take custody of trains and place them into service or bring them back from service from the various carhouses Some train operators relieve others already in service and may or may not handle trains to and from the yard Other train operators are assigned to work as directed providing staffing for logistical train movement within the yard limits mainline replacement test or extra trains and emergency operator replacement Besides the number of train operator assignments needed to provide scheduled and logistical service an additional number of extra or relief operators arc required to cover train operator vacations and sick days and to provide coverage for other vacancies that may occur

Preliminary estimates show that operation of service along the Green Line Extension will require an additional 31 full-time (FT) streetcar motorpersons and 12 part-time (PT) streetcar motorpersons An additional five FT and PT streetcar motorpersons would be required for cover list (relief drivers used to fill in for absent ones) resulting in a total of 36FT and 15 PT streetcar motorpersons

01-06-2011 38

MBTA Light Rail Transit System Operations and Maintenance Plan S~CTON 40- ENGINEERING AND MAINTENANCE

40 ENGINEERING AND MAINTENANCE

41 Management and Supervision

The Engineering and Maintenance departments are responsible for Track Communications Signals Traction Power Building and Structures Responsibilities encompass all required inspections preventive maintenance corrective maintenance emergency response and system design and improvements These departments are also responsible for rail system infrastructure preservation (Note This section does not apply to MBTA Commuter Rail which is operated and maintained by the Massachusetts Bay Commuter Rail Inc)

As portions of the systems start to age every effort is made to protect the infrastructure investment Examples of this work include track maintenance and repair rail profile grinding signal repair and replacement grade crossing rehabilitation traction power system renewal and upgrades These programs are necessary to support the Light Rail Operations overall goal of operating and maintaining a safe clean and efficient transit system with professionalism courtesy and integrity throughout the Metropolitan Boston region

The Engineering and Maintenance Department is currently divided into six units that directly support the MBTA Operating System

bull Ttack bull Signals bull Traction Power bull Communications bull Building amp Structures bull Projects

The Track Signals and Communications Departments report to the Director of Systemwide Maintenance amp Improvements Traction Power and Building amp Structures report to the Director of Facility Infrastructure amp Engineering Both directors report directly to the Assistant General Manager for Engineering and Maintenance along with the Deputy Director of Projects The Fiscal Year 2011 Organization Chart for the Engineering and Maintenance Department is presented on the next page

The Engineering and Maintenance Department personnel are currently stationed at three base locations dispersed throughout the rail system network as follows

bull 45 High Street Boston bull 500 Arborway Jamaica Plain bull Arlington Ave Charlestown

39 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEfRING AND MAINTENANCE

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40 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

Included in the preventive maintenance program are periodic inspection and maintenance tasks which have been established to meet the METAs needs The scope and frequency of these tasks are based on the following criteria

bull System safety bull Regulatory requirements bull Manufacturers recommendations bull Agency experience bull Budget constraints

A brief summary of each of the maintenance areas with department-specific Maintenance Plans noted as applicable is contained in the following sub-sections

42 Track

The track of the MBTA Subway System is maintained hy the Track Department in accordance with the programs defined in the Departments Track Maintenance Program Jnly 2008 The plan complies with established industry guidelines as well as Federal and State regulations Inspection and maintenance is performed using tested and reliable methods DPU regulates track inspection at the MBTA which requires formal inspection and maintenance programs A systematic inspection and maintenance program has been established to ensure the safety of the riding public and MBTA employees

All MBTA Subway track is inspected and maintained in accordance with the Federal Railroad Administration Track Safety Standards as contained in Title 49 CFR Part 213 It is MBTA Subways policy to maintain its track to a standard that is one Federal Railroad Administration (FRA) track class higher than is required by the maximum operating speed for any given segment of track

Track inspection is performed by trained and certified track inspectors to identify potential safety hazards and to report on the changing condition of the track geometry Main and yard tracks arc required to be inspected three times weekly with at least a one-day interval between the inspections In addition each switch tumout and track crossing must be inspected weekly Written track inspection reports are completed by the track inspectors documenting the location track nature and extent of the defects and conditions observed Reports also contain repair date action taken and the name of the person making the repairs to minor defects at the time of the inspection Defects that cannot be repaired by the inspectors at the time of inspection are considered major defects requiring additional resources andor a longshyterm maintenance program and plan to remedy the issue

The following are examples of the items that are included in an inspection

bull Track Stmcture All ballasted track direct fixation track embedded track grade crossings and special track work sections arc inspected for appropriate fit of all components including track switch points and moving parts

41 01-06-2011

middot MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE middot

bull Fastening Systems Direct fixation bolts and rail clips spikes joint bars and rail anchors are inspected for tightness

bull Track Geometry Track gauge alignment cross-level super-elevation as well as ballast and sub-grade conditions are inspected to determine that they are within in acceptable tolerances

bull Deterioration Excessive or unusual wear of rail ties bolts joint bars frog inserts switch points rail welds and other appurtenances is identified by measuring and evaluating in accordance with the requirements and tolerances or each component Such inspections also include identifying vegetation growth and right-of-way encroachments or infringements

bull Undergoing or awaiting repair Any track undergoing or awaiting repair upon which a speed restriction is assigned shall be inspected at a frequency which will ensure safe operation at all times

bull DPU may require inspections at more frequent intervals in areas of dense traffic high operating speeds or questionable physical conditions

The Track Maintenance Program provides detailed instructions for each type of inspection including the standards and tolerances to be met the forms to be used the type of repair andor corrective actions required for each situation the materials and procedures to be used and the record-keeping requirements

As with other maintenance tasks that involve the active railroad the Track Department must perform a significant amount of its work during the limited non-revenue service hours This requires special coordination and flexible work schedules with personnel and equipment availability sufficient to accomplish the required work in the time period available In many cases the work can be accomplished without adversely affecting scheduled train service

Other work of longer duration or involving interlockings for example can involve taking sections of track or interlockings out of service while repair andor reconstruction work is done The Track Department coordinates its plans and activities closely with various Subway Operations Departments including Transportation OCC and Plans and Schedules In some circumstances single-track train operations are required to provide sufficient time for the necessary work to be performed

The Track Department maintains the required records of inspection and maintenance and makes them available to the DPU for review and audit

43 Communications

The Communications Department installs and maintains the rail system telephone and radio communications systems on the MBTA system The following communications systems are

01-06-2011 42

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

in place on the MBTA Green Line Central Subway System and will be installed on the Green Line Extension

bull Maintenance Telephones (at interlockings and signal installations)

bull Emergency Telephones at Traction Power Substations (TPSSs)

bull Emergency Telephones at Blue Light Stations (BLS)

bull Fire Alarm Systems (All Stations)

bull Passenger Assistance Intercom Systems at stations

bull Public Address (P A) Systems at passenger stations

bull Variable Message Sign (VMS) Systems at passenger stations

bull VSS at passenger stations

bull VSS monitor equipment at the OCC

bull Audio and Video recording equipment at the OCC

bull OCC Uninterruptable Power Supply (UPS)

bull Wide Area Network (WAN)

bull Radio channel for train operations

bull Radio channel for yard operations

bull Multi-transmitter system radio channel for Right-of-Way Maintenance

bull Tunnel radio system including firepolice channel connections

There are other commnnications systems at MBTA to serve the agencys administrative functions which are also installed and maintained by the Communications Department within MBTA Engineering and Maintenance

Inspection and maintenance of the radio and telephone systems listed above and the devices connected to them are carried out at specific intervals in accordance with manufacturers recommendations and where applicable in accordance with the requirements of the Federal Communications Commission (FCC) and the DPU The Commnnications Department maintains records of the required inspections and maintenance and makes them available to the FCC and the DPU for review and audit

Most of the radio antenna locations that serve the MBT A System are located within the Boston Metropolitan area and arc located on MBTA owned properly

The Commtmications Department works closely with the Facility Infrastrnctnre and Engineering Department that manages the SCAD A system to manage the interfaces between the two systems

01-06-2011 43

MBTA Light Rail Transit SystemmiddotOperations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

44 Signals

The Signals Department installs and maintains the wayside signal and train control systems on the MBTA Subway System It does not install or maintain the signal equipment mounted on the light rail vehicles

The following signal systems are m place on the MBTA Green Line and Green Line Extension

bull Automatic Vehicle Identification (A VI) System

bull Wayside Signal System

bull Signal track circuitry and associated equipment

Signal maintenance includes the periodic inspection testing and performance of both scheduled and coucctivc maintenance to insure the proper and safe operation of the signal system The scope of signal maintenance includes interlockings and yard signal systems The core of this system includes the testing adjustment and repair of vital relay circuitry logic networks relay logic control limit circuits for protection against following trains power supply and transfer networks and all the relevant and peripheral appurtenances and signal appliances

Signal supervisors oversee the work of signal maintainers and other signal department personnel to achieve the required levels of safety and operational performance reqnired by the MBTA Subway system

A feasibility study is cuuently underway for a train control system for the Green Line Once a teclmology is chosen for train control the MBTA expects to pilot the teclmology on one of the Green Line branches The Green Line Extension will be designed in such a way not to preclude the implementation of train control on the Medford and Union Square Branches

45 Traction Power

The traction power distribution system consists of three components substations auxiliary distribution and the DC distribution systems The basic preventive maintenance program is divided into two parts the first part is the required or safety related maintenance which is performed on a schedule the second part consists of those inspections and procedures that when completed within a prescribed time frame act to ensure a safe economical and reliable operation

To achieve the operational support and maintenance goals the personnel of the traction power department maintain a flexible operating schedule This schedule provides response coverage during the hours of revenue operations while maximizing the efficiency of scheduled maintenance activities during the non-revenue hours This is particularly critical due to the small non-revenue window available for traction power maintenance The plan is

01-06-2011 44

i

_

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

middot implemented by scheduling the maintenance force in the most effective manner This is done with overlapping shifts of maintainers that can concentrate their efforts as required by maintenance schedules The Traction Power Department participates in extensive in-house training and in the safety drills that are implemented by the Chief Safety Officer and the MBTA Transit Police Department

451 Traction Power Substations

The existing Green Line is fed by the Traction Power Substations presented in Table L

Table L - Traction Power Substations

bullSubstation ~ gt f ~ i

bull Location i ~ ~ tf

bull

c ~

bull Supplier

Coolidge 19 Webster Street Brookline MBTA

North Station 80 Haverhill Street Boston MBTA

Shawmut 1091 Washington Street Boston MBTA

Newbury 354 Newbury Street Boston MBTA

Cooks Jnnction SIR Winchester Street Newton Highlands N-Star

South Station 45 High Street Boston N-StarMBTA

Reservoir Strathmore Road Brooldinc N-Star

Riverside Grove Street Newton N-Star

Berkeley 90-92 Berkeley Street Boston MBTA

Kenmore Loop at Kenmore Passenger Station MBTA

Commonwealth Ave Public Alley ofHarvard Street Brookline MBTA

Aspinwall Off Longwood Avenue Brookline MBTA

Hanunond Pond Off Hammond Pond Parkway Brookline N-Star

Mattapan River Street Boston MBTA

Ashmont Dorchester Avenue Boston MBTA

452 Overhead Catenary System (OCS)

The OCS for the MBTA Green Line is a simple catenary equipped with an auto-tensioning system to maintain the proper level of tension in the OCS contact wire A system of counterweights automatically and continuously maintains the proper degree of tension in the system For yard tracks and some sections of embedded track single fixed trolley wire is used instead The trolley wire requires that tension be manually adjusted by traction power personnel to accommodate changes in the ambient temperature and other conditions The manual method is less expensive to build but labor intensive and more expensive to maintain

01-06-2011 45

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

It also can increase the risk of entanglement of a pantograph in the catenary under certain conditions

The following list of major components 1s included in the detailed traction power and overhead catenary maintenance plan

bull A C Vacuum Breakers bull AC Load Break Switches bull Rectifier Transformers bull Rectifiers bull DC Breakers and Contra Is bull Auxiliary Transformer bull Potential Transformers bull Batteries bull TPSS Air Conditioning bull Fire Alarm TestRepair bull Emergency Operation Switches bull Manual Operation Switches bull OCS Tension and Height bull Manholes bull Safety Equipment bull Emergency Trip Switch System bull Station Lighting bull Emergency Ventilation Systems bull Station Power bull Documentation of all inspectionswork

In addition to the maintenance of the traction power substations and the OCS for the Light Rail Division the Traction Power Department is responsible for the maintenance of the Heavy Rail Divisions third rail system and its traction power substations the ventilation and lighting systems for all tunnels I underground segments auxiliary power equipment the UPS systems and other associated equipment

The Traction Power Department is equipped with the specialized vehicles and other gear that arc required to maintain the system

46 Building and Structures

The Deputy Director of Building and Structures has the responsibility for the maintenance of the right-of-way stations bridges and other structures revenue vehicle maintenance facilities passenger stations and wayside system facilities for the MBTA Subway System

01-06-2011 46

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

The Building and Structures Department performs the periodic maintenance and repairs needed to maintain the right-of-way stations buildings and shop facilities of the MBTA Subway System

47 Engineering and Maintenance Projects Systems Engineering

The Maintenance of Way Engineering Department supports the Communications Traction Power and Signals Departments with systems design evaluation and testing oversight for both in-service and proposed rail projects

01-06-2011 47

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

50 SUBWAY FLEET AND SUBWAY FLEET SERVICES

51 Management and Supervision

The Division Chief of Light Rail Maintenance monitors all rail fleet activities on the Green Line Themiddot Green Line Maintenance Superintendent is responsible for managing the day-toshyday operations at each of the carhouses The Senior Director of V chicle Procurement and Quality Assurance oversees all of the Everett Shops operations including the main repair facility The Section Chief for the Everett Main Repair Facility manages the operation on a daily basis

Shift operations include a number of forepersons managing the work of tradespeople rail repairers and other support staff for fleet maintenance

52 Description of MBTA Green Line Light Rail Fleet

The MBTA Green Line fleet of Light Rail V chicles (LRV s) presently consists of 114 Type 7 Kinki- Sharyo Cars and 95 Type 8 AnsaldoBreda Cars which are articulated with an A and B section The Kinki-Sharyo car seats 46 with a typical capacity of 101 The AnsaldoBreda Cars are a 70 percent low floor vehicle with a deployable bridgeplate located at each of the low floor doorways to provide access for disabled customers they seat 44 and accommodate up to 2 wheelchairs with a typical capacity of 101 Both types of cars can hold additional standees under crush load conditions

The cars are designed to operate on a nominal 620 volt DC supplied by an OCS Each car has a single pantograph on the A end of each car that is extended vertically to contact the OCS to collect electrical energy for traction power and the vehicles auxiliary systems Each car is equipped with a radio climate control system and has a train operator cab on each end of the vehicle so that a single vehicle can be operated in either direction in customer service The cars may operate singly or in trains of two or three cars with a train operator for each car as defined by MBTA work agreements As one of their duties chief inspectors and inspectors assist train operators when needed

MBTA is in process of procuring an additional 24 cars for use on the entire Green Line system including the anticipated Green Line Extension The LRVs in this order will be designated as Type 9 cars

The Type 9 cars will differ in the following ways from the AnsaldoBreda Type 8 car

bull For the Type 9 car ASME RT-1 crashworthiness requirements will be specified providing improvements in crashworthiness performance through incorporation of crash energy management (CEM) features in the structure The CEM design will increase the amount of collision energy that can be safely absorbed by the Type 8 vehicle

bull 4 wheelchair locations will be required in the low-floor area of the Type 9 as opposed to 2 in the Type 8

48

imiddotJ

01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

bull Sliding plug doors will be required on the Type 9 car in place of the hi-fold doors used on the Type 7 and Type 8 cars

bull The HV AC system is required to utilize hermetically sealed scroll type compressors units with variable capacity control rather than the traditional piston-type compressors

bull The cars are required to utilize energy and life-cycle cost saving LED interior lighting bull The cars will be equipped with an internal and external video recording system

covering the passenger compartment doorways and the right-of-way from the operating end point of the view

bull The Type 9 car will be required to include additional passenger information signs and internal video information displays

521 Fleet Interchangeability

The Type 9 cars are specified to operate independently of the Type 7 and Type 8 cars The MBTA anticipated significant impacts to both cost and schedule should the Type 9s be required to be fully operationally compatible with the existing fleets Type 9 cars will be required to be mechanically compatible with the existing fleets to ensure collision compatibility and allow for recovery of disabled trains

522 Heavy Rail and Light Rail Operations Fleet Management Plan

The Heavy Rail and Light Rail Operations Fleet Management Plan is currently being updated to provide more detailed fleet operating and maintenance infonnation for tl1e Green Line as well as all other MBT A Subway lines

523 Train Control

The Type 9 cars will he manufactured with sufficient space under the vehicle to install electronic equipment for train control The remaining cars in the MBTA Fleet will need to be retrofitted to operate on lines equipped with train control

53 Description of Light Rail Fleet Services Facilities

531 Everett Subway Repair Facility

The Everett Subway Repair Facility located inEverett MA performs heavy repairs for which carhouscs do not have the appropriate tools and equipment to perform The Everett Subway Repair Facility typically perfonns on heavy equipment such as trucks HVAC units etc which are transported hctweeri the carhouses and Everett by MBTA employees In addition the Everett Main Repair Facility has the equipment to remanufacture critical components which are then returned to inventory

01-06-2011 49

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

532 Riverside Carhouse

The Riverside Carhouse located in Newton MA near the junction of Route 128 and the Massachusetts Turnpike is a large maintenance facility that is typically used for the Green Lines heavy repair operations Heavy repairs are considered repairs that require more than 24 hours to complete from the time the vehicle arrives at the shop The facility contains a car wash inspection repair areas blowing pit wheel truing pit resistor and pantograph repair area equipment and truck removal areas paint booth parts storage lube room battery room and welfare facilities The Riverside Carhouse which can store 90 vehicles in the yard has the capability to repair trucks true wheels change out HVAC units sandblast and paint vehicles replace windows and perform body repairs

533 Reservoir Carhouse

The Reservoir Carhouse located in Brookline MA ncar Cleveland Circle is a maintenance facility that primarily performs running repairs Running repairs are repairs that can be completed within 24 hours after the vehicle has arrived at the shop The facility which can store 51 vehicles in the yard contains a car wash car storage and three track inspection areas track and truck repair areas and a parts storage facility The carhouse also has the ability to remove trucks from the vehicles in the truck repair area and repair the electronic assemblies

534 Lake Street Carhouse

Lake Street Carhouse which can store 22 cars in the yard is located on the BostonNewton line at the terminus of the Boston College Line As the smallest carhouse employees perform daily inspections on a portion of the fleet and repair of minor defects if found Otherwise the repair work is referred to Reservoir or Riverside Carhouses

535 Green Line Extension (GLX) Carhonse

The GLX Carhouse which will be located in Somerville MA will provide washing cleaning inspection and maintenance and will have the capability to perform most vehicle repairs for the MBTA Green Line fleet

The main shop building at the Yard will contain tWo tracks with service and inspection pits and a third repair track with a hoist for heavier repairs as well as a wheel truing machine A second building will house a train washer facility

The GLX Carhouse must also depend on the Everett Subway Repair Facility for certain types of heavy repairs

The GLX Carhouse and Yard will have its own traction power substation to provide energy to the OCS for the facility LRV movements within the yard are made under the supervision of a yardmaster located at the carhouse

01-06-2011 50

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

The GLX Yard will provide the yard track storage for Green Line LRV s that have been inspected serviced repaired washed cleaned and prepared for revenue service There will be several dedicated storage tracks Upon commencing revenue operations for the Green Line Extension a total of 80 LRVs will be supported by the GLX Carhousc The overall storage capacity for GLX Yard is 80 cars

The overall size and configuration of the property parcel on which the GLX Carhouse and Yard is located provides significant limitations to the layout of the facilities and to the efficiency of LRV and train movements within the yard areas The site is constrained geographically by terrain features including a street on the northwest side the MBTA commuter rail system mainline right-of-way on the east side the MBTA Green Line right-ofshywayoverhead bridge on the south side and the Broadway Street overhead bridge

These space limitations place a greater emphasis on the careful coordination of train and LRV movements and the development of an efficient yard operating routine

536 Mattapan Repair Shop

The Mattapan Repair Shop which is located in Boston MA is a maintenance shop that performs running repairs and vehicle inspections The facility which can store 10 vehicles in the yard contains a car storage area and two track inspection areas track and truck repair areas and a parts storage facility The Mattapan Repair Shop must also depend on the Everett Subway Repair facility for certain types of heavy repairs

54 Subway F1eet Inspection and Maintenance

The Preventive Maintenance Program consists of regularly scheduled actlvilics that arc necessary to maintain the performance level of the vehicles and their components Examples of typical activities include complete lubrication calibration adjustments and replacement of consumablcs such as air filters brake padsshoes and pantograph carbon strips Additionally many items arc visually inspected and repaired or replaced as needed

Preventive maintenance inspections are mileage-based for the Type 7 Cars - they are inspected at 6500 mile intervals or at 90 days if they havent accumulated 6500 miles Type 8 vehicles are inspected on a 90-day interval The PCC Cars are inspected at 30-day intervals

The HVAC system is inspected ammally Air compressor inspections are also performed on an annual basis There is an on-going coupler modification program in place Other campaigns and modifications are initiated on an as-needed basis

541 Cleaning and Servicing

The car interior is swept every night while more intensive cleaning such as washing the floors or window cleaning is done in accordance with a cleaning contract that MBTA has with an outside vendor When the car arrives at the carhouse yard after revenue service the

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car is sent through the train washer depending on the time of year for its external washing Following the washing and cleaning the train is moved to the yard

Most minor repairs can be made while the train is in the yard If necessary the train can be moved to the shop and spotted for repairs that cannot be done in the yard Once all needed repairs and cleaning is done it is moved to the designated storage track and positioned for its next assignment

542 Unscheduled Maintenance and Repair

In each of the individual carhouses reports of needed maintenance or repair may come from the operators or from the rail repairers during their daily inspections while preparing the fleet for service The need for repairs may be communicated verbally via hand-held radios or by generating a work order For LRVs in revenue service the train operator reports the fault or needed repair via portable or car-borne radio to the OCC The OCC then initiates a response to the train and also sends a work order to the maintenance department for repairs that may be needed

For maintenance or repair needs discovered in the yard depending upon the type of repair needed the vehicle may be repaired in the yard or moved into the shop and onto a service and inspection (SampI) pit or onto the heavy repair track and placed on the hoist Normally one of the two SampI pits will be utilized for unscheduled maintenance while the other is reserved for scheduled maintenance activities

For maintenance or repair needs that occur during revenue service the response is normally addressed in one of two ways The problem may be able to be handled in revenue service by the actions of the train operator who can respond to the problem while at the same time communicating with the OCC to notify them of the problem or by a transportation official Ifmiddot a long delay is expected then a repairer from Green Line Maintenance will be dispatched Otherwise the train will be pushed or pulled from service from the next train on the line

Reports of a vehicle incident problem are normally made via radio by the train operator In turn all response personnel become aware of the situation at the same time and can start formulating a repair or replace strategy MBTA personnel arc trained to follow specific procedures to safely address maintenance issues that occur on in-service trains

Line supervisors and some inspectors have a well-equipped sport utility vehicle (SUV) and move from place to place along the line as their duties require There are 25 inspectors and transportation supervisors on the line at any given time With the extension of the Union Square and Medford Branches three additional inspectors and one supervisor will be assigned to the cast end of the mainline and will be available to assist with incidents

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543 Critical Systems Replacement or OverhaulRebuild Program

In addition to the regular maintenance needs of the fleet the META will complete programmatic replacement of critical systems or mid-life overhauls of all vehicles as necessary Transit industry standards typically call for the evaluation of rail vehicles after they have been in service 10-12 years If the results of the evaluation indicate that beneficial results would be obtained by replacement of critical systems from rehabilitation (overhaul) then such work would need to be initiated as soon as possible Vehicles requiring an overhaul would be out of service for up to 60 days

Other major repairs to vehicles may occur as a result of warranty programs or be necessary as a result of accident damage

544 Emergency Response Capabilities

When an emergency occurs on the mainline the level of response depends on the severity of the incident Emergency response is utilized for accidents or derailments Accidents include collisions with automobiles persons or objects on the track The Green Line Supervisor Inspector and Rail Repairer Team respond to any accident that occurs on the mainline

At the incident the Incident Commander directs the efforts of emergency responders and reports to the OCC Rail repairer and track maintenance personnel are dispatched from their respective areas in all accident and derailment situations The Supervisor also coordinates with META and other agency emergency response personnel for the safe evacuation of the train ifnecessary

The rail repairers job is to evaluate the damage to the train and to coordinate with the Supervisor to get the train moving again once it has been released to move by the Incident Commander If further support is needed additional personnel are dispatched from the yard as necessary to assist in getting the train off the mainline so that service can continue

If the train cannot be moved under its own power another train may be sent to couple up to it and tow it to the yard Should that not be possible a heavy duty hi-rail Brandt truck designed to tow trains may also be utilized If the Brandt truck is utilized designated personnel at the yard load the portable re-railing equipment box onto the bed of the Brandt truck and drive the truck to the accident site If the accident occurs in an area away from a grade crossing or a level area that prevents the truck from driving directly to the scene then the truck would be placed on the track and would operate over the track to the accident site

In emergency situations the priority is to resolve the situation safely and quickly and to minimize the disruption to revenue service

i I middot -

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60 RULES SAFETY SECURITY AND TRAINING

61 Responsibility for Safety and Secnrity

MBTA has very active and visible safety and security programs led by the agencys Chief Executive Officer

MBTAs Policy Statement The MBTA is committed to providing safe secure reliable efficient convenient public transportation services to the region it serves A major consideration in fulfilling this mission is the safety and security of MBTA customers employees contractors vendors and the general public As such the MBTA has established and implemented comprehensive safety and security programs to ensure all MBT A construction projects and transit services are established and delivered within the highest practical level of safety and security

MBTAs Safety and Security Principles

bull Safety and Security are a 247 priority bull Safety and Security are everyones responsibility bull Accidents and injuries are preventable bull Working safely is a condition of employment bull Passenger and worksite security are vital for MBTAs success bull Training is essential for good safety and security performance bull Management is accountable for safety and security

62 System Safety Management Plan

MBTA Safety Department maintains a System Safety Management Plan (SSMP) in accordance with APTA standards and DPU General Orders The SSMP is the means of integrating safety into all MBTA System operations It establishes the mechanisms for identifying and addressing hazards associated with the MBTA System It also provides a means of ensuring that proposed system modifications are implemented with a thorough evaluation of their potential effect on safety The SSMP describes how accountability for safety is integrated throughout the organization

The MBTA Safety Department is responsible for developing administering and implementing a comprehensive SSMP with specific goals and objectives purposes programs and activities to prevent control and resolve unsafe conditions and hazards that may occur during the life cycle of the rail system The Safety Department shall be involved in all systems beginning with the conceptual engineering design and procurement through to the operational stages

The MBTA self-certifies its own rail transit projects subject to the safety oversight of the DPU MBTA however has a safety (and security) certification program for MBTAs Green Line Extension similar to programs used in its previous rail activations Io addition

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MBTAs Safety Department performs Internal Rail System Safety Audits (IRSSA) as required by DPU FTA and APTA to monitor system-wide compliance with the SSMP As required by DPU the IRS SA is conducted annually in accordance with APTA Guidelines In addition the Rail Transit Safety Section of the DPU conducts an on-site external audit of MBTA rail systems every three years

The SSMP is in the process of being updated to include operations on the Green Line Extension The SSMP is reviewed every three years to make updates corrections and modifications Any revisions to sections of the SSMP prior to the three-year cycle will be distributed as an amendment

63 Regulatory Agencies

631 Federal Railroad Administimiddotation (FRA)

The FRA is the regulatory agency with jurisdiction over railroads involved in interstate commerce and operating on the General Railway System of the United States The FRA regulates most aspects of safety in the railroad environment

The FRA nonnally does not regulate transit systems unless those systems operate on the same tracks or in the same corridor with the General Railway System of the United States FRA regulations do not impact Green Line operations

632 Federal Transit Administration (FTA)

The FTA is the regulatory agency with jurisdiction over transit systems in the United States that are not regulated by the FRA and receive federal funding The FTA through 49 CFR Part 659 has required the establishment of State Safety Oversight Authorities (DPU in Massachusetts) to oversee provision of adequate safety and security on rail transit systems The FRA and FTA work closely with state rail oversight and regulatory bodies such as the DPU to provide effective regulatory control of the public transit industry

633 Federal Communications Commission (FCC)

The FCC is the agency having jurisdiction over railroad radio communications and communications systems Its jurisdiction extends to transit systems including the MBTA

634 Architectural Access Board

The Architectural Access Board (AAB) is a regulatory agency within the Massachusetts Office of Public Safety Its legislative mandate states that it shall develop and enforce regulations designed to make public buildings accessible to functional for and safe for usc by persons with disabilities

To carry out the boards mandate the Rules and Regulations which appear in the code of

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Massachusetts Regulations as 521 CMR 100 have been developed and amended These regulations are incorporated in the Massachusetts building code as a specialized code making them enforceable by all local and state building inspectors as well as by the Board itself These regulations are designed to provide full and free use ofbuildings and facilities so that persons with disabilities may have the education employment living and recreational opportunities necessary to be as self-sufficient as possible and to assume full responsibilities as citizens

The Board consists ofnine members the Secretary of Public Safety or her designee the Secretary of Elder Affairs or his designee the Director of the Office on Disability or his designee and six members appointed by the Governor in consultation with the Secretary of Public Safety from lists submitted by the director of the Office on Disability Six of the appointed members are selected after consultation with advocacy groups on behalf of persons with disabilities The governor secretary and director shall exercise their best efforts to ensure at least two members are registered architects The chairperson shall be elected annually by the members

The authority of the AAB is triggered by any construction renovation remodeling or alteration of a public building or facility or a change in the use ofbuilding from private to public

635 Department of Public Utilities (DPU

The DPU has jurisdiction over railroads street railways and transit systems in the Commonwealth of Massachusetts and is the designated SSO agency required by the FTA The FRA and the FTA both have joint enforcement agreements with the DPU which give the DPU authority to enforce applicable Federal regulations on both railroads and transit systems within the Commonwealth of Massachusetts DPUs own regulations are issued in the form of General Orders and cover a wide range of subjects including signal design and maintenance transit car safety standards grade crossings walkways certain operating speed restrictions for transit systems The most recent DPU regulation affecting the META is to limit the speed of the Type 7 and 8 cars to forty ( 40) mph

636 American Disability Act Access Guidelines (ADAAG)

ADA standards govern the construction and alteration of places of public accommodation commercial facilities and state and local government facilities The Department of Justice (DOJ) maintains ADA standards that apply to all ADA facilities except transportation facilities which are subject to similar standards issued by the Department of Transportation (DOT) Federal facilities are covered by standards consistent with those of the ADA issued under a different law the Architectural Barriers Act (ABA)

The Access Board is responsible for developing and maintaining accessibility guidelines for the construction and alteration of facilities covered by the Americans with Disabilities Act (ADA) of 1990 The Board holds a similar responsibility under the Architectural Barriers Act

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(ABA) of 1968 The Boards guidelines provide a minimm baseline for other Federal departments responsible for issuing enforceable standards

The ADA recognizes and protects the civil rights of people with disabilities and is modeled after earlier landmark laws prohibiting disc1imination on the basis of race and gender To ensure that buildings and facilities are accessible to and usable by people with disabilities the ADA establishes accessibility requirements for State and local govermnent facilities under title II and places of public accommodation and commercial facilities under title III The law requires that the Board issue minimm guidelines to assist the DOJ and the DOT in establishing accessibility standards under these titles Those standards must be consistent with the Boards guidelines

64 Industry Organizations and Standards

641 American Public Transportation Association (APTA)

APTA sets standards for Passenger Emergency Response Plans System Safety Program Plans and other safety-related and security-related matters It also has an established peer review program in which periodic safety audits of the operations of member carriers arc conducted by other APTA members assisted by certified safety professionals The MBTA is a member of APT A and many members of the MBTA Subway and Bus Systems are active participants in APTA activities and programs

642 American Railway Engineering and Maintenance-of-Way Association (AREMA)

AREMA through its extensive worldwide membership conducts extensive research and testing of the methods standards and materials used in the construction and maintenance of railways AREMA publishes its standards and recommended best practices for its membership and these are widely used in the railroad industry

643 National Fire Protection Association (NFPA)

NFP A issues flammability and fire safety standards for the materials used in the manufacture and construction of vehicles buildings components products and supplies All MBTA rail systems must comply with the requirements ofNFPA Section 130

65 Operating Rules

Operating and safety rules are contained in the MBTAs Rules for Operators and Other Employees of the Light Rail Lines This book applies to the entire MBTA Light Rail System These rules and instructions authorize or govern the movement of trains authorize govern

or restrict the use of the main track by trains authorize govern or restrict the use of the main track by maintenance personnel authorize work to be done or personnel to be on the operating right-of-way or affect the safe operation ofthe railroad

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66 Standard Operating Procedures

Standard Operating Procedures (SOPs) define the steps to he taken hy operating or other employees who are on the right-of-way under specific circmnstances and in specific situations These SOPs are contained in the MBTAs System Book of Operating Rules and Procedures They provide a checklist of actions to be taken by employees in response to a specific situation named in the title of the SOP The SOPs do not define in detail how to perform the actions but only prescribe what actions shall be taken under certain circumstances Their purpose is to generate consistency and efficiency within the organization

67 Special Orders

Special Orders contain statements that can add delete or modify any operating rules or SOPs They act as mandatory instructions designed to satisfy the requirements beyond the operating

rules and SOPs

68 Training and Qualification

681 Training for Transportation

The Light Rail Training Department is responsible for all training involving mainline yard and train activities on the MBTA Subway System

The Basic Train Operator Training Course is an intensive eight-week course Prior to being selected for the Basic Train Operator Training Course all candidates must pass a preshyemployment test Criminal Offender Record Information (COR) check and physicaldrug test The successful candidates are then invited to attend the Course to become a part-time operator All operators become members of the Amalgamated Transit Union (Local 589)

The Basic Train Operator Training Course is a combination of classroom and hands-on training The successful graduate must re-certify after every two years of service according to current DPU requirements MBTA requires re-certification every two years but has a goal of annually recertifying operators The Re-Certification Class is a one-day eight-hour class

Officials supervisors yardmasters and instructors arc given additional training of one to three weeks In addition all Green Line dispatchers attend an eight week training course

682 Training for Signal Systems

Newly hired signal inspectors are trained on the systems that are currently installed with a focus on preventive maintenance instruction manuals and in the case of new lines consistent with the Project Management Plan A full program of familiarization with all lines is accomplished

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All signal inspectors are hired at the journeyman rate and there is presently no apprenticeship program

In addition to their maintenance training maintenance personnel are trained in rules and operating procedures by the Rail Operations Instruction staff

683 Training for Light Rail Vehicle Maintenance

While Subway Fleet Services personnel receive training as they begin their career at the MBTA specialized courses of instruction arc under development The various instruction departments and Operations management are reviewing the training needs of each of the lines and will set up the appropriate classes Each instruction department maintains training records for each employee sorted by shift These training records clearly showwhich courses an employee has and has not completed The supervisor then looks at his manpower workload and vacations and decides how many people to send to training courses When there is more than one employee with the same training needs work days and shifts then seniority is usually the determining factor in deciding which employee will attend the training first

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70 SERVICE INTERRUPTIONS AND EMERGENCIES

71 Principal Objectives

711 Safety and Security

The first priority in responding to and handling an emergency or a service disruption is for the safety and security of the customers MBTA and contractor employees emergency responders and members of the general public

712 Loss and Damage Mitigation

Once the safety and security of customers employees emergency responders and the general public has been assured the next priority in handling an emergency or a service disruption is to mitigate loss and damage to MBTA equipment property and facilities as well as to third party property that is adjacent to or in any way affected by the situation

713 System Recovery

As soon as the situation permits and once the safety and security of persons and property has been assured actions must be taken to restore system operations to normal If at all possible depending on the circumstances the goal of failure management activities is to maintain service to the highest degree possible during a service interruption This may be achievable through tum-back operations or single-track operations

Many actions such as calling for and the staging of extra equipment personnel materials and the establishment of bus bridges substitute bus service or other measures to provide alternate transportation to patrons can be taken while the cause of the service interruption or emergency is being investigated and handled In major events where the service disruption may be of an extended duration management supervisory and service personnel will work in shifts to provide needed rest and relief while ensuring sufficient coverage for the situation

72 Service Recovery Scenarios

Equipment failures accidents incidents and other events or conditions can adversely affect scheduled rail operations hinder system performance and disrupt operations beyond normally scheduled recovery capabilities

The impact that these situations have on rail operations is influenced by the following factors

bull Nature of the accident incident or failure bull Location on the system bull Train headways and ridership levels at the time andor bull Effectiveness of the service recovery strategy

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This section discusses briefly the most common types of events tbat can interfere with scheduled service and the general effects that each could have on operations and recovery strategies Experience has shown that each situation will have its own characteristics that affect the recovery strategy

721 Collision or Derailment

A collision or derailment of one or more trains may result in death or personal injury to passengers or employees as well as damage to vehicles track signals the overhead catenary system and other property If a derailment occurs on a main track it may well result in tbe obstruction of botb main tracks due either to the derailment itself or due to recovery efforts The accident can be expected to adversely affect train operations for several hours or even one or more days depending on the circmstances The time required for conducting an investigation before vehicles are permitted to be moved and the ability to reach tbe scene with recovery equipment and materials will be very important factors in determining how long the railroad will be out of service Wherever possible tbe priority will be to return one track to service as quickly and safely as possible to get minimum service operating again

722 Fire or Smoke

Fire or smoke that can interrupt operations may or may not be from tbe rail operations A fire or heavy smoke from a fire adjacent to the railroad or fire hoses strung across tbe tracks may delay tbe passage of trains These scenarios may interrupt operations without actually causing casualty on tbe rail system itself

If the fire or smoke occurs at a station or on the right-of-way train operations may be suspended until the situation is brought under control This may result in trains being moved to the nearest passenger stations so that passengers may alight and be moved via alternate means such as a bus bridge operation past the obstructed segment of the railroad

If the fire or smoke is on a light rail vehicle then the evacuation of passengers in the safest and most expeditious manner will be required Doing so may result in the need to curtail all train operations in the -affected area until tbe situation can be resolved Due to the high-floor level-boarding configuration of all cars and trains in the rail system if at all possible during emergency situations alighting between stations should be done with the assistance of rail operations personnel

723 OutsiderTrespasserSuicide

Accidents involving outsiders trespassers or persons who attemptcommit suicide on the right-of-way will normally cause service to be shut down sometimes for several hours depending on the circmstances and the decisions of the responding authorities In such cases it may be difficult to accurately estimate the amount of time that operations may be interrupted In some cases authorities may detain the train and its operator until an investigation is progressed sufficiently to allow their release Authorities may also elect to

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interview passengers that are on the affected train Each of these actions can affect the recovery strategy

724 Death

A death or serious personal injury to a customer an employee or a member of the general public on a train can be expected to result in an extended delay to that train Depending on circumstances and the instructions from emergency response personnel it may be possible to resume restricted speed single-track operations around the affected train while the situation is cleared In any event the situation may result in the train being held for several hours and then being removed from service after the incident

If the death occurs on the right-of-way it is probable that all train operations may be suspended until the situation is cleared or until single-track operations can be safely established

725 Personal InjurySerious Illness

If a serious illness affects a passenger on a train emergency response personnel will be called After they have attended to the person and removed him or her from the train the train is normally released and free to resume service In such cases delays to that particular train may be 10-30 minutes depending on the situation Other trains are also affected by the stopped train but service can normally be continued on the line after the incident has been cleared If possible single-track operations and alternate service will be established as soon as it is safe to do so

In the case of a serious personal injury once the medical emergency has been handled delays may also result due to the need to interview witnesses and conduct an investigation These delays may prevent or delay the resumption of service at the site depending on the circumstances

726 Grade Crossing Accident

An accident at a public crossing at grade can be expected to resl(it in delays to all trains at the site until the emergency has been cleared and the accident investigation has progressed to the point that vehicles and personnel are released by the MBTA Transit Police Additional delays may result from the need to clear damaged vehicles from the scene including the removal of a damaged train

Depending on the severity of the accident a transportation official will conduct the initial investigation for MBTA MBTA Transit Police personnel will conduct an official investigation for liability purposes A unified command between MBTA Transit Police personnel and the agencies with local jurisdiction will be established at all grade crossing accidents and incidents

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7 2 7 Hazardous Materials Release

A hazardous materials release off the right-of-way but close enough to pose a hazard may result in the suspension of train and bus service (and all or most all other movements) through a particular area until the sitnation is brought under control and clearance has been received to proceed through the affected area In such cases getting accurate or best estimate information from emergency responders will be a critical factor in determining the most effective recovery scenario

If the hazardous materials release occurs on the right of way there may be an extended period of time in which train operations (and other activities) are not possible at andor near the scene In addition once the sitnation is brought under control additional time may be required for site remediation which also has the possibility to negatively affect train operations

728 Property Damage or Serious Vandalism

Property damage that affects rail operations can include such things as an accident or vandalism to operating systems vehicles equipment stations bridges or other apparatns that affect the safety or efficiency of rail operations In such cases the experience of responding supervisory personnel and the resources that engineers provide will be used to clear the situation and restore operations

729 Wind Heavy Rains Flood

Strong winds heavy rains and floods will require operations to proceed with extreme caution In the case of suspected system impact or an apparent problem service is suspended as appropriate allowed to resume only after inspections have been made by personnel who are qualified and properly equipped to determine that the railroad is safe for operation Particular attention is given to below grade wayside systems locations track conditions OCS and to trees or other objects that may pose a threat to the OCS A water main break can have many of the same effects as a storm and may similarly affect train operations

Special attention will be given to inspecting track bridges culverts and other drainage structures and the approaches to them as well as sub-grade conditions to be sure that the railroad is safe to usc Train operators will be required to proceed under restricted speed rules at locations that are known to be prone to flooding or to the likelihood of debris covering the track during storms All of these precautions take time and can delay scheduled train service

7210 Damaged or Obstructed Track or Structure

With the exception of temporarily obstructed track which sometimes can be cleared fairly quickly allowing service to resume or damageddefective track which can quickly be repaired by one or two persons using small tools incidents involving damaged track andor

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structures are likely to be events with longer term service disruptions Even if temporary service can be restored there may be speed restrictions andor single-track operations that continue to affect train operations long after the original event so that repair or reconstruction activities can continue

7211 Traction Power System Failure

A failure of the Traction Power System is an event that cuts the electric traction power to the trains It may be the result of the failure of an electrical component in the system a power surge physical damage to the OCS loss of a substation or of the utility power source feeding the substation The failure could involve just one segment of main track both main tracks the yard or segments of the line served by one or more substations If a failure occurs during a revenue service period there will likely be an immediate need to reach passengers in trains stopped between stations so that they may be transferred to a place of safety and alternate transportation

7212 Vehicle Mechanfcal Failure

Vehicle mechanical failures can fall into one of three categories

bull The failure does not affect the vehicles ability to move safely and the vehicle can be repaired or removed from service at the next available point

bull The failure does affect the vehicles ability to move safely and the vehicle can be pushed or pulled to a place where it can be removed from the main track

bull The failure prevents any movement of the vehicle and repairrecovery vehicles and equipment must be sent to the scene to repair the vehicle and make it safe for movement or clear it from the railroad

Personnel and equipment from the Light Rail Maintenance Department will assist in the repair andor recovery effort or will provide trouble-shooting information to the train operator andor supervisor where appropriate

7213 SignalControl System Failure

A signal system failure can be due to the failure of a component in the system or several other causes including the loss of the electrical utility power source that feeds the signal system This can result in the loss of the ability to operate track switches at terminals and crossovers and can result in signals displaying STOP indications or no indications at all

A signal system failure requires all trains to stop prior to the location of the incident OCC will provide the train operator with instructionauthorization to proceed as necessary In almost all instances Manual Block Operations are required to be established to ensure safe operations through the incident area until the system failure has been corrected

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7214 SCAD A System Failure

The SCAD A system provides control capability and receives indications from the field about the condition of certain critical but non-vital operating systems including track occupancy track switches TPSSs alarm systems etc When the SCADA system is not functioning remote control of equipment may not be possible alarms and other indications from the field may be unavailable to the OCC Green Line dispatcher or they may provide inaccurate information SCAD A Workstations at yards will not operate the mainline system in the event of a SCAD A system failure

For the Green Line switches are placed on hand throw operation when failure of the A VI system occurs If train operations are not normal then qualified personnel must be dispatched to each interlocking to operate it manually in accordance with the operating rules contingency plans and the SOPs

Once the qualified individuals have arrived at the interlocking they will contact the dispatcher at the OCC for instructions As directed by the dispatcher the employee then operates the interlocking by requesting the routings and signals that will be required to restore train operations according to the plan developed by the OCC The dispatcher will establish the priority for the movement of trains at each of the interlockings

7215 Civil Disorder

Civil disorder can occur in a variety of forms including protests large public gatherings illegal strikes and other activities Such situations usually result in a police response with a determination being made by the civil authorities whether or not train operations will be permitted to continue through the affected area and if suspended when they may be resumed Close coordination between law enforcement personnel and civil authorities and the regional OCC is critical to a successful recovery effort

7216 TerroristBomb Threat

Information concerning a terrorist or bomb threat can be received either directly by the MBTA or indirectly through civil authorities In such cases certain aspects of service may be suspended pending inspections and a resolution of the situation Close coordination between MBTA Transit Police local law enforcement persmmel civil authorities and the OCC is critical to a successful recovery effort

7217 Other Recovery Scenarios

The other sccnmios most likely to affect operations are the need to conduct single-track operations over a portion of the line during periods of scheduled service Single-track operations may be necessary for scheduled track maintenance when middotone main track is removed from service for renewal or repair

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During single-track operations trains will use the one remaining main track between two interlockings for movements in both directions This will require extended travel times for trains using the single-track as well as delays to trains in both directions waiting to use the single-track

Single-track scenarios require that arrangements be made to notify passengers including the elderly and those with disabilities if they must use a different platform to board the train

Of particular concern are those single-track scenarios that include an interlocking within the working limits and that require an extremely long section of single-track actually covering two linear track segments instead of one-track segment These situations are to be avoided if at all possible during scheduled operations because of the serious delays to passengers that result

73 Role of the Operations Control Center (OCC)

731 Description and Location of the OCC

The figure below presents the Operations Control Center Department Organization Chart

Director of Operations

Control Ce-nter

I Deputy Director

ofOCCamp Training

Deputy Division Division Chiefshy

Chief- Plan ~nd Servke

Training

The OCC is located in the MBTA Central Operations Facility at 45 High Street in Boston The OCC is the central facility in which most of the signal and commnnications systems for each of the MBTA Subway lines are located Light Rail dispatchers direct and monitor Green Line train movements operate communications systems and maintain contact with the line personnel and supervisors of the MBTA Subway System and each of its lines

bull MBT A Red Line - Heavy Rail bull MBTA Orange Line- Heavy Rail bull MBTA Blue Line- Heavy Rail

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bull MBTA Green Line- Light Rail

The Operation Control Center has a representative from the Transit Police Department houses the power dispatchers and the maintenance control clerk in the public address booth For additional information about the OCC please see Section238 above

In the event that the OCC is rendered inoperable or uninhabitable for any reason the MBTA Subway System has established a contingency plan for movement of personnel to alternate locations where control of rail operations can be re-established Those facilities arc equipped with HV AC systems suitable facilities supplies and amenities furnitnre communications system connections site security and other equipment forms and operating supplies that would be necessary to sustain control of operations for an extended period of time Due to the sensitivity of this information further details concerning this facility have been omitted from this document

732 Coordination and Control of the Subway System

The OCC serves as the central point for coordination and control of the MBT A Subway System Working in conjunction with management and supervisors in the field supervisors and controllers at the OCC maintain control of the Subway System and its resources The Green Line dispatcher at OCC is the person in the MBT A Light Rail System who oversees the movement ofvehicles during normal and emergency operations

Yardmasters or Green Line officials oversee yard operations within the limits of their local yard They do not have authority to authorize movements to or on the main tracks of the railroad

733 Immediate Notifications

The OCC notifies supervisors and managers in the event of an accident incident service disruption or anything that may affect the safe secure or efficient operation of the Subway System There is supervisory personnel on-duty 24 hours a day every day Management personnel are either on-duty or on-call (rotating assignments) 24 hours a day every day MBTA uses the NotifY-At-Once paging system for group notifications

The OCC also has the responsibility to call for the services of emergency response agencies when an accident or incident has occurred And as mentioned above the OCC has a Transit Police representative to allow for incident coordination

The OCC submits immediate notification reports to several Federal and State regulatory bodies as required under the agencies regulations for certain types of safety or securityshyrelated occurrences such as death serious personal injury collision andor derailment fire hazardous materials release or spill grade crossing accidents notable law enforcement incidents etc

01-06-201 I 67

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

734 Communications Center

The OCC serves as tlte communications center for the MBTA Subway System Most of the communications systems on tlte individual rail lines including the META Green Line tenninate at the OCC where their activities and indications are monitored and recorded

735 Recovery Strategy Formulation and Implementation

Timely and accurate communications arc critical to emergency response and the formulation and implementation of effective recovery strategies

Experience has shown that tlte first reports of accidents and incidents are often inaccurate For this reason when an accident or incident is first reported and after emergency measures have been taken to protect life and property and emergency response agencies have been notified (if appropriate) priority must be given to getting experienced management and supervisory personnel to the scene

Once on-scene their mission is to immediately assess the situation and transmit all pertinent information to the OCC They must also establish communications with tlte emergency response agencies on the scene and report to the Incident Command Post if one has been established Together with the emergency responders they must share information help with an assessment of tltc situation formulate an initial response strategy on tlte scene and then arrange for the necessary resources as dictated by the situation The incident commander on the scene will then relay this information to the OCC This information combined witlt other information relayed from others involved is then used to jointly formulate and implement a rail service recovery strategy

After the initial reports have been made to the OCC and implementation of the recovery strategy is underway it is important to provide frequent updates to the ace including estimates of when certain critical work will be completed when resources will be in place as well as oilier information that the OCC needs to efficiently coordinate the situation

The OCC has the responsibility to update the management and supervision on tlte scene with the status of progress that has been made obtaining personnel equipment materials contractors substitute bus service and other resources that may be required to restore rail service (or substitute bus service) on the line

It is also essential that individual departrucnt heads managers supervisors and other personnel who are responding witlt personnel and equipment keep the ace updated with tlteir progress and provide an estimated time of arrival at the scene or at the place to which they were requested to respond All responding MBTA personnel will respond to the MBT A Incident Commander This is typically a transit official that has been trained in emergency management Heshe will coordinate and delegate all efforts for investigations support and recovery

01-06-2011 68

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

Recovery strategies must include both the critical first actions that must be taken immediately as well as longer-term actions that must be taken to properly respond to the later stages of the situation An important part of the process is getting accurate and timely information to those who will disseminate the information to the public As practicable status or progress reports will be made by the Green Line dispatchers or supervisors via the P A and VMS systems directly to passengers on trains and at station platforms ifpossible

Other information will be communicated through the METAs official public information contact for dissemination to the news media and the public Information must also be passed to those managers supervisors and operators in the field who are coordinating the train service andor the alternate means of transportation so that the plan being implemented matches what the public has been advised to expect and prepare for

Accurate and timely information frequently updated is important to everyone connected with a service disruption

7 36 AccidentIncident Investigation Requirements

Certain types of accidents and incidents as well as accidents meeting certain thresholds for death injury equipment and property damage are subject to investigation by Federal andor state agencies In some cases immediate notification of the agency is required All other accidents are subject to an investigation by local emergency response agencies as well as by MBTA Subway management supervisory and safety personnel

Some agencies such as the National Transportation Safety Board (NTSB) require that under certain defined conditions the accident site and equipment involved must be left undisturbed until representatives from the agency can arrive to begin their investigation or until the agency releases the site for recovery andor restoration activities The time required to conduct the on-site investigation can under some circumstances exceed the amount of time required to clear the site and restore operations

In some cases PTA-mandated post-accident drug and alcohol testing of employees are required and must be conducted under prescribed conditions within a specific amount of time after the accidentincident

Each of the above requirements calls for additional time and can affect the length of time that will be needed to restore train operations to normal schedules at a site These requirements must be carefully evaluated and considered when planning and coordinating repair work and also when estimates of the time that normal service will be restored arc being prepared and disseminated

7 3 7 Coordination of Resources

The supervisors and dispatchers at the OCC are responsible for working with other department managers and supervisors to ensure the proper coordination of the repair effort and the most effective use of the MBTAs resources following a service interruption

01-06-2011 69

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

738 Regulatory Reporting Requirements

In addition to the immediate notification requirements described in Section 736 above written reports of accidents and incidents that meet specific thresholds arc required These reports are prepared and submitted by the MBTA Safety Department to the DPU within the prescribed period after the date of the accident or incident

739 Lessons LearnedContinuous Improvement

When experience handling emergencies and service interruptions identifies improvements that could be made in the SOPs or other official documents for use during future incidents the proposed changes arc submitted to the Instruction Department for evaluation in accordance with the procedures contained in the SSPP f-_-_

1-_-

i-- i ~

I 1

I

01-06-2011 70

MBTA Green Line Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

80 MBTA GREEN LINE STAFFING PLAN

This section desc1ibes the full-time equivalent staffing levels needed to operate and maintain the MBT A Green Line at the present time as well as those levels of additional personnel that are estimated to be required when Green Line Extension begins revenue service in Fiscal Year 2015 Table M is limited to Green Line Operations and direct support for Green Line Operations

Table M- MBTA Green Line Staffing Levels by Department and Position

71 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

01-06-2011 72

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

- i

01-06-2011 73

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

01-06-2011 74

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

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Executive Assistant ~25

Technical Librarian ~25

Energy Conservation Monitor ~25

Utility Analyst ~25

Supervisor -middot- Station Support System ~25 I Manager - Station Support System ~25

Engineer ~25

System Repairer ~75

Maintenance Clerk ~25

Clerk IV ~25

Division Clerk ~25

Roofer Foreperson ~25

Sheet Metal F oreperson ~25

Mason Foreperson ~25

Carpenter Foreperson I Gen -RTL Road Foreperson ~25

Painter Foreperson 25 Laborer F oreperson 15 Sub Sheet Metal Foreperson ~5

Sub Painter Foreperson ~75

Carpenter 2 CementFinisher ~75

Building Laborer 4~25

Mason ~5

Sheet Metal Worker 2 Painter 25 Roofer ~75

Sr Director Infrastructure amp Engineering ~25

Building Division Engineer ~25

Supt Building amp Station Maintenance ~25

Administrative Assistant ~25

Supt Elcc amp Mech Maintenance ~25

Supervisor- Building amp Station Maintenance I Mgr Environmental Services ~25

Machinist F oreperson ~25

Asst Machinist Foreperson ~75

Plumber Foreperson ~25

Pipefitter Foreperson ~25

Sub Pipefitter Foreperson ~25

Asbestos Worker 5 Pipefitter 3~5 1 Engineer ~75

Machinist 3~5 l Asst Supervisor of Mechanical Maintenance ~25

Enviromnental Coordinator ~25

Plumber 2 I

0106-2011 75

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

~ D t p 1 _ G(~en me Eis~al Added fq~-Gree~ Lin~ ~x~~~Slon~1 1 ep~r men OSI wn - 2011-- - E l 016 middotshy _ ~ -~ Lear ~-~ 1sca Tear ~ _ ~

- Ifthere is no number in the Added for Green Line Extension Fiscal Year 2016 COlumn assume no increase

01-06-2011 76

bull

0

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 90- STAFF SUPPORT FUNCTIONS

90 STAFF SUPPORT FUNCTIONS

As it does for other MBTA modes of service METAs general staff will provide staff functions in support of the MBT A Green Line operations and maintenance departments

91 Administrative amp Technical Support

Some of the administrative functions provided agency-wide by MBTA staff to support the MBTA Light Rail System include

bull Automated Fare Collection bull Construction Management and Safety

bull Contract Administration bull Diversity and Economic Opportunity bull Finance and Accmmting

Human Resources

bull Information Technology Systems

bull Legal

bull Marketing bull Payroll and Benefits

bull Program Management bull Purchasing

bull Risk Management bull Third Party Administration

Each of these support categories will not require additional personnel to support the Green Line Extension

92 Contracted Technical Support

Iu addition to the administrative and technical services provided by its own staff MBTA also contracts with consulting engineering firms and other specialized service providers for various activities including

bull Construction Management bull Project Plarming and Engineering bull Project Management Assistance bull Systems Design bull Vehicle Design bull Other functions beyond the staff or technical capabilities of the agency

77 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 100- LIGHT RAIL SCHEMA TICS

100 LIGHT RAIL SCHEMATICS

Schematic I shows the route tracks stations and interockings for Existing Green Line operations

Schematic 2 shows the existing layout for the Mattapan High Speed Line

Schematic 3 focuses on the Green Line Extension

Schematic 4 focuses on the Sectionalization ofPower on the Light Rail System

01-06-2011 78

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Page 10: MBTA Light Rail Transit System

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

20 SYSTEM DESCRIPTION AND CHARACTERISTICS

21 MBTA Light Rail Overview

The proposed extension to Union Square in Somerville and to College Avenue in Medford will be the fust expansion of Green Line Service since July 4 1959 when the Riverside Line (D branch) began revenue operations The Park Street Loop which funneled numerous surface car lines into the Public Garden and Tremont Street portals opened in 1897 A year later the North Station portal opened and funneled car lines into the loop at Scollay Square (now called Government Center) During the early 1900s with the constmction of an elevated structure to temporarily reroute Washington Street El trains as the Downtown Subway hmnel was being constmcted a connection ramp from the North Station portal was built to the elevated structure After completion of the ramp the Lechmere Viaduct was constructed and opened in 1912 reducing congestion by streetcar lines from eastern Cambridge and Somerville in and around the North Station portal

Relieving congestion at portals became a dominant theme for Green Line enhancements over the ensuing decades The 1914 extension of the tunnel westward to the old Kenmore Square portal removed a great many cars from the Public Garden portal The 1932 development of the separate St Marys and Blandford portals eliminated the Kenmore Square portal and merged the Commonwealth A venue and Beacon Street cars at an underground junction The 1941 Copley Junction project the short Huntington Avenue subway segment and the Northeastern University portal eliminated the Public Garden portal and heavy streetcar traffic from the streets of Back Bay

The Green Line surface portions all represent streetcar lines dating from the 19th Century At one time streetcar lines originating from other parts of the Metropolitan Area were funneled into the Central Subway Three of the remaining routes are almost entirely in the reserved medians on Commonwealth Avenue Beacon Street and Huntington Avenue Only the outermost segment of the Huntington Avenue Line (E branch) operates as a traditional streetcar line where Green Line vehicles operate in mixed traffic with automobiles buses and trucks

The 1959 Riverside Line saved a commuter rail line threatened with abandonment and replaced streetcar lines through lightly populated areas with a Light Rail Line This project also led to the construction of the new Fenway Portal and elimination of the Tremont Portal

Most recently the MBTA completed the reconstruction of North Station which eliminated a portion of the Lechmere Viaduct as the Green Line station was moved from an elevated structure to an underground station platform still serving the TD Garden and other service cmmections at North Station

Similar to the Green Line Extension other Green Line grade separated segments (Central Subway Lechmere Viaduct and the Riverside Line through BrooklineNewton) have been developed as capital projects over the past 100 years since the opening of the initial subway segment

01-06-2011 2

I

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The Mattapan High Speed Line while on a dedicated right-of-way provides a streetcar service from Mattapan Station to Ashmont Station which is a Red Line station located at the end of the Dorchester Branch

Table A presents the Light Rail active vehicle assignment by model and initial year of revenue serv1ce

Table A- MBTA Light Rail Fleet Assignment

Eight Rail Vehicl~ Types

Date

Presidents Conference Committee

Kinki-Sharyo

1986shy1988

Kinki-Sharyo

1997

AnsaldoBreda

1998 - 2007

Out forBid

Projected Delivery

2015

Total

February 2010 10 94 20 95 - 219

Green Line Extension Pre-Revenue Operations 2015

10 91 19 95 24 243

Tables B and C present the existing MBTA Subway System headways and spans of service Specific information for the MBTA Green Line Extension is contained in Section 3 The hours of operation for each service period are shown in Section 372

of

01-06-2011 3

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Table B- MBTA Subway System Headways

- -shyLine -

-shy- -

- --- -

Weekday -PeakS

-shy

- 7 Weekday Miii-Day

Weekday Evening

We~kday Late Night-

GreenLincB 56 8 10 11

Green Line C 67 10 1314 14

Green LineD 566 1011 13 13

Green Line E 5 78 1314 1314

MBTA Red Line Braintree Branch 89 13 12 12

MBTA Red Line Ashmont Branch 89 13 12 12

MBTA Mattapan High Speed Line 5 78 12 12

MBTA Orange Line 5 8 10 10

MBTA Blue Line 45 89 10 13

Line Saturday AM Peak

Sattfttlay PM Peak shy

St~~day - Evening

- shy- Satu~d~y Late Night

Green Line B 7 6 7 11

Green Line C 10 8 8 10

Green LineD 10 8 10 10

Green Line E 10 7 10 10

MBTA Red Line Braintree Branch 14 14 14 14

MBTA Red Line Ashmont Branch 14 14 14 14

MBTA Mattapan High Speed Line 78 78 I 011 1011

MBTA Orange Line 10 8 10 10

MBTABucLine 89 89 89 1213

Line Suday~M Peak

Sunday-shyPMqeak

-- Suntl~~ shy-Eveningshy- Sunday-_

Eate Niglit

Green Line B 10 89 10 10

Green Line C 10 910 10 10

Green LineD 10 10 10 10

Green Line E 10 10 10 10

MBTA Red Line Braintree Branch 1516 1516 1516 1516

MBTA Red Line Ashmont Branch 1516 1516 1516 1516

MBTA Mattapan High Speed Line 1011 1011 1011 1011

MBTA Orange Line 1213 10 10 10

MBTA Blue Line 1213 89 89 12113

01-06-2011 4

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Note Headways above are shown in minutes

Table C- MBTA Subway System Weekday Span of Service

_Li_te Terminal ~

First Last Terminal First Last

Green Line B Boston College

Cleveland Circle

Riverside

501AM

501AM

210AM Government Center

539AM 252AM

Green Line C 210AM North Station

555AM 246AM

Green LineD 456AM

501AM

205AM

230AM

Government Center

534AM 247AM

245AM

218AM

Green Line E

MBTARedLine Braintree Branch

Lechmere Heath Street

Braintree

530AM

515AMAlewife 524AM 215AM

MBTA Red Line Ashmont Branch

Alewife 516AM 222AM Ashmont 516AM 230AM

MBTA Mattapan High Speed Line

Ashmont 517AM 105AM Mattapan 505AM 253AM

MBTA Orange Line

Oak Grove 516AM 226AM Forest Hills 516AM 222AM

MBTA Blue Line Wonderland 513AM 226AM Bowdoin or Government Center

530AM 249AM

All trackage in the MBTA Light Rail System including the MBTA Green Line is installed to US standard gauge specifications - four feet eight and one half inches

The MBTA Subway System continues to experience annual ridership growth Weekday hoardings are projected to increase an average of 09 percent on the Green Line and 19 percent on the Red Orange and Blue Lines (per year averages)

22 MBTA Green Line Extension Project Description

The Proposed Action is envisioned to provide service to College Avenue and to Union Square using a two-branch operation both in existing commuter rail rights-of-way The 34shymile Medford Branch would operate from a relocated Lechmere Station to College Avenue in Medford along the MBTA Lowell Line commuter rail right-of-way This branch would begin at a relocated Lcchmere Station and head northwest meeting the MBTA Lowell Line just south of Washington Street in Somerville From Washington Street the alignment would run parallel to the MBTA Lowell Line terminating its route at College Avenue in Medford The 09-mile Union Square Branch would operate along the MBTA Fitchburg Line commuter rail right-of-way Jiom a relocated Lechmere Station into a terminus at Union Square in Somerville

01-06-2011 5

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The primary infrastructure improvements associated with the Proposed Action would include relocation of existing commuter rail lines construction of approximately four miles of new light rail track and systems four multi-span viaducts seven new stations and a vehicle maintenance and storage facility as well as reconstruction of 11 bridge structures to support the extended service

Estimated travel time between College Avenue Station and Lechmere Station for the proposed Green Line Medford Branch is 95 minutes Green Line service beyond Lechmere Station for the Medford Branch would operate on headways equal to that of the existing Green Line D branch service five minutes in the morning and evening peak periods and ten to thirteen minutes during off-peak periods

Estimated travel time between Union Square and Lechmerc Station for the proposed Green Line Union Square Branch is 45 minutes Green Line service beyond Lcchmere Station for the Union Square Branch would operate on headways equal to that of the existing Green Line E branch service five to six minutes in the peak periods and between seven and fourteen minutes during off-peak periods

Fares for the Green Line Medford Branch and Union Square Branch would be $170 for oneshyway adult trips based on current MBTA subway fares

23 MBTA Light Rail Facilities and Systems

231 Stations and System Accessibility

TableD presents a complete list ofMBTA Light Rail stations including existing stations and those that will be constructed as a part of the Green Line Extension (in italics) beginning at Lechmere Station going east to Union Square Station in Somerville and College Avenue Station in Medford and west to the terminus stations at Heath Street in Boston Boston College Station in Brighton Cleveland Circle Station in Brighton and Riverside Station in Newton The table also includes the stations associated with the Mattapan High Speed Line which is not part of the Green Line System

01-06-2011 6

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

TableD- MBTA Light Rail Stations

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Service Branch

Station Station T e

~

~

Bus Route Connectionsshy

~

-

Platform

~ -~- -

-

Accessibleshy

~

Elevator

~

--

~- -Escalator

~

- --parking

D Fenway G 47 CT2 Side Yes No No No D Longwood G Side No No No No D Brookline Village G 606566 Side Yes No No No D Brookline Hills G 60 Side Yes No No No D Beaconsfield G Side No No No No D Reservoir BG 5186 Side Yes No No No D Chestnut Hill

Newton Center G Side No No No No

D G 52 Side Yes No No No D Newton Highlands G 59 Side Yes No No No D Eliot G 59 Side No No No Yes

D Waban G Side No No No Yes D Woodland G Side Yes No No Yes D Riverside G Center Yes No No Yes E Prudential

Symphony UG 39 Side Yes No No No

E UG 1 39 CT Side No No No No E Northeastern Univ M 39 Side Yes No No No

E Museum ofFine Arts

M 8 19 39 47

CT2 CT3 Side Yes No No No

E Longwood Medical Area

M 39CT2 Side Yes No No No

E Brigham Circle M 3966 Side Yes No No No E Fenwood Road G 3966 None No No No No E Mission Park G 3966 None No No No No E Riverway G 3966 None No No No No E Back of the Hill G 39 None No No No No E Heath Street

Mattapan Station

G 1439 Side Yes No No No

HSL G 24 27 28

2930 31 33 245

Side Yes No No Yes

HSL Capen Street G Side Yes No No No HSL Valley Road BG Side No No No No HSL Central Avenue G 240 Side Yes No No No HSL Milton G 217 Side Yes No No Yes HSL Butler G Side Yes No No Yes HSL Cedar Grove G Side Yes No No No

HSL Ashmont G

182122 23 24 26

27215217 240

Side Yes Yes No No

Source MBTAcom Lcchmere Station will have a center island platform once it is relocated

AE=Aerial Structure BCrBclow Street Grade G=At Street Grade AG=Above Street Grade M=Median UG=Undcrground

Green Line Extension Stations

All station platforms on the Green Line Extension will be designed to accommodate trains of up to four vehicles and will have a center island platform The single center island platform station configuration is much more convenient for passengers particularly the elderly and those with disabilities especially when service interruptions result in irregular train operating

01-06-2011 8

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

patterns For this same reason the center platform configuration helps reduce station dwell times and reduces overall delaysmiddot during periods of irregolar train operations when schedule recovery is critical Please sec Sections 362 and 363 for further information about station platforms and accessibility during single-track operations

Interior stations will be equipped with a telecommunications device for the deaf (TDD) for persons with hearing disabilities Stations will also be equipped with push-button-activated (voice only) passenger assistance intercom systems Canopies will be installed on portions of the platforms of surface stations to provide customers with moderate protection from some weather elements Map and information display cases are located on all platforms Stations will be equipped with Public Address (PA) and Variable Message System (VMS) features

Ticket Vending Machines (TVMs) and Fare Gates will be located at all seven stations associated with the Green Line Extension project Lechmerc Station will have an adjacent park-and-ride facility and all stations will have kiss and ride areas to accommodate patrons arriving or departing by car In addition each of the stations will have bicycle racks for storage

All the Green Line Extension stations will meet the Americans with Disabilities Act of 1990 (ADA) accessibility requirements All stations will be equipped with elevators for persons with mobility needs and will also have escalators andor stairs between the underground segment and the surface level The station platforms will be set eight inches from the top of rail

Existing Green Line Stations

As noted in Table D three of the existing stations have a center island platform Fifty-seven (57) stations arc equipped with two side platforms one serving each track Park Street station is double-tracked on the outbound and inbound sides which are separated by a fence and four stations on the E Line have no platform as customers board the train from the middle of the street

On the extstmg Green Line most of the extstmg Central Subway Stations are ADA accessible with the exception of the Science Park Government Center Boylston Street Hynes and Symphony Stations While the Science Park and Government Center Stations are expected to be accessible when the Green Line Extension begins revenue service the MBTA has programmed no capital funds for accessibility improvements at the remaining Green Line Central Subway Stations at this time

232 Revenue Vehicle Fleet

V chicles assigned to the existing Light Rail Transit system include the AnsaldoBreda and Kinki-Sharyo light rail vehicles There are currently 95 AnsaldoBreda cars and 114 KinkishySharyo cars providing revenue service on the four Green Line branches and Central Subway

01-06-2011 9

PCC 1945-46 Standard

WH 10 46 100 1010 40 Designate d

Type 7 (1) 1986-88 Kinki-Sharyo WH 3600middot3699 94 74 104 1110 85500 46 101

Type 7 (2) 1997 Kinki-Shatyo ADTnmz 3700-3719 20 74 104 1110 85500 46 101

Type 8 1998-2007 AnsaldoBreda ADTranz 3800-3894 95 74 104 11

87000 44 10195

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

System With the addition of the Green Line Extension the Green Line fleet will expand by 24 vehicles Light rail vehicles use traction power provided by the Overhead Catenary System (OCS) that is accessed by vehicle pantographs The light rail vehicles are approximately 74 feet long and 88 inches wide They are designed to seat 46 passengers with room for an additional 55 standees for a total planning capacity of up to 101 passengers per vehicle See Table E for more detailed infonnation In addition there are 10 Presidents Conference Committee Cars which provide service on the Mattapan High Speed Line

Table E- MBTA Light Rail Fleet Characteristics

Source MBTA

233 Vehicle Fleet Maintenance and Train Storage Facilities

The MBTAs Green Line light rail vehicle fleet is stored and maintained at the Riverside Reservoir and Lake Street Carhouses which are located at the west end of the Light Rail System In additionmiddotto these repair shops the MBTA has a maintenance facility located at 80 Broadway in Everett MA to perform major heavy repairs and remanufacture critical components In addition cars are stored overnight at Lechmere Yard and occasionally in the Central Subway

The Riverside Reservoir and Lake Street Carhouses provide the washing cleaning inspection and limited maintenance and repair capability for the AnsaldoBreda and KinkishySharyo fleet The three yards together have approximate storage of one 190 vehicles A new maintenance facility and yard is expected to be constructed for the Green Line Extension in Somerville MA Based on the current design there will be sufficient storage for 80 vehicles and the yard will have the same maintenance functionality of the Reservoir Carhouse along with a wheel truing machine For more details refer to Section 53 Description of Rail Fleet Maintenance Facilities

The PCC Cars are maintained at the Mattapan Repair Shops which performs inspections minor repairs and vehicle cleaning

130

269 269

199

01-06-2011 10

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

--_

234 Main Line Track Segments

The entire Green Line is a double track system with the exception of where the number of tracks expands at Park Street Station and at Kenmore Station westbound

Table F lists all Green Line interlockings situated between the BostonBrooklineNewton termini and Lechmere Station

Table F- MBTA Light Rail Interlocking Locations

Type oflnterlocking

--

Location -

Crossover Riverside Yard Crossover Waban Station Cros-sover Newton Highlands Crossover Theater Crossover Crossover Reservoir Turnback Crossover Tennis Court Crossover Crossover

Brookline Hills FenwayPark

Crossover Cooley Crossover Prudential Station Crossover Arlington Station Crossover Charles Crossover Crossover T-1 and T-2 (BoylstonPark Street to Tremont Siding) Crossover Haymarket Crossover Crossover Crossover

North Station Blandford Street Naples Road

Crossover Washington Street Crossover Crossover

Cardinals Crossover Wigglesworth Crossover

Crossover Crossover

Northeastern St Marys Street

Crossover Coolidge Corner Crossover Ayer Road Crossover Crossover

Loons Loons

Loops

Cleveland Circle Crossover Kenmore Park Street Government Center

Loons Brattle Loop Sidings Blandford Sidings Northeastern Sidings Charles Sidings Tremont

Yard Tumbaek Reservoir Uooer Yard Yard Tumbaek North Station Yard

01-06-2011 11

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

All Green Line interlockings are normally controlled from the Automatic Vehicle Identification (A VI) Wayside System The routes are set by the train operator and monitored by the Operations Control Center (OCC)

In the event of an A VI system failure all interlockings can also be controlled by hand by operating personnel The Wayside Signal System is configured so that during normal operations train operators can request routings through the interlockings by means of the AVI System

If the operating situation requires single-tracking operations between two interlockings the transit times over certain segments will be much longer than the recommended travel time This is due to the Green Line Operating Rules to support a single-track headway time This is due to the distance between most of the interlockings These extended transit times will result in substantially increased headways between trains during irregular operations During peak periods should single-tracking be required the system as presently configured will not be capable of transporting the required number of passengers without extended delays and passenger mconvemence

235 Traction Power System

While the MBTA has a 138kV system largely fed from one utility wholesaler some outlying substations are fed by a local utility company There are thirteen Traction Power Substations (TPSSs) located at varying intervals along the Green Line which are near the main tracks and accessible from the street level for maintenance The Traction Power Substations convert the electrical energy from the utility source to the 600 Volt DC current used to energize the Overhead Catenary System (OCS) The light rail vehicles then collect the electrical energy from the OCS by means of pantograph devices located on the tops of the light rail vehicles These pantographs can be raised to contact the OCS or lowered during periods of maintenance middotor at other times when necessary Electric power has important advantages including reduced noise and exhaust emissions compared with diesel propelled transit vehicles

The OCS system on the double track mainline of the MBTA Green Line route depends on site specific features along the various segments of the alignment

bull Simple Catenary Anto Tensioned (SCAT) A messenger and contact (trolley) wire organized into approximate one-mile tension segments and tensioned via a series of pendulum or balance-weight assemblies (BW As) at the end of each tension segment accompanied by a Mid-Point Anchor(MPA) assembly that keeps the conductors from creeping in one direction or the other This SCAT allows horizontal movement that each of the OCS conductors may experience due to contraction or expansion to be taken up by the weighted assemblies giving the LRV pantograph an optimum profile (horizontal) to efficiently collect power from the OCS and maintain a high rate of speed at the same time Since the automatic tensioning feature of SCAT allows for maximnm-spaced OCS pole placement it

01-06-2011 12

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

will be used predominantly in all open-route areas to minimize the amount of OCS polesfoundations used for the Green Line Extension

bull Simple Catenary Fixed Tension (SCFT) A similar-sized messenger and contact (trolley) wire configuration as SCAT but tensioned with fixed terminations as opposed to BWAs and not provided in one-mile segments SCFT will be utilized in areas where maximum pole placement is not an advantage (urban areas for example) or locations where speeds are slow (yard and shop areas or crossovers for example)

The MBTA Green Line Extension is expected to be constructed with three TPSSs Two of these substations will feed the service on the Medford Branch while the third will provide power to Maintenance Facility Yard and Carhouse and the Union Square Branch However changes could be made during preliminary engineering after completion of a power study for the extension which will assume three car train operation for the purpose of the analysis

The MBTA Power amp Transit Facilities Department has overall responsibility for the transit power substations The control and monitoring of the traction power substations are done by power dispatchers who are located in the OCC while being maintained by the Traction Power Department In case of an emergency authorized personnel can de-energize the traction power in a particular zone Please refer to Appendix for the Sectionalized Power Diagram of the existing Light Rail system

236 Operations Control Center (OCC)

The OCC is the central facility that controls and coordinates all train operations traction power distribution and the maintenance and use of the railroad for all existing and future segments of the MBTAs Subway network The OCC is located at 45 High Street in the Boston Financial District

Dispatchers at the OCC maintain supervisory control over and monitor the main line and some yard operations of the MBTAs four subway lines- Red Orange Blue and Green Red Orange and Blue Lines are considered a heavy rail transit operation while Green Line is a light rail operation The Red Line operates from Alewife Station in Cambridge then splits into two branches after Andrew Station in South Boston The Dorchester Branch terminates at Ashmont Station in Dorchester while the South Shore Branch terminates at Braintree Station in Braintree The Orange Line runs from Forest Hills Station in Jamaica Plain to Oak Grove Station in Malden The Blue Line operates from Wonderland Station in Revere to Bowdoin Station located on the edge of Bostons Beacon Hill Neighborhood As the Green Line moves west from Lechmere Station it splits into four branches in the Central Subway System The four branches are B - Boston College C - Cleveland Circle D - Riverside and E - Heath Street With the exception of the Riverside Branch which terminates in Newton all other branches terminate within Boston city limits

The Green Line Extension will split into the Union Square and Medford branches going east from Lechmerc Station The Union Square Branch will have one station and will terminate at

01-06-2011 13

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Union Sqnare in Somerville The Medford Branch will have five stations and terminate at College Ave Station in Medford

The dispatcher is responsible for train movement establishing work zones and failure management The dispatcher also is responsible for arranging the replacement of defective eqnipment alerting emergency response personnel and carrying ont emergency procedures The dispatcher documents and reports system failures equipment malfunctions incidents security problems accidents and unusual occurrences The dispatcher directs train operators during emergencies or when train operations are not running normally

The dispatchers at the OCC monitor and coordinate mainline train operations for the MBTA Rail Systemmiddot in accordance with the established operating schedules rules and procedures They implement corrective actions and recovery plans that may be required to minimize the adverse aspects of equipment failures or emergency situations on any of the lines As described below and later in Section 70 the OCC personnel are responsible for implementing emergency procedures and coordinating with emergency responders and other outside agencies as may be required

The OCC is equipped with the following systems for central control of most of the rail network including the MBTA Green Line

bull Train Status Display - This system provides a complete visual indication of track middot block occupancy switch positions signal indications as well as other field conditions and alarm indications and eventually train identification display for the Heavy Rail Systems

bull Automatic Vehicle Identification System- This system which is situated at key points on the Green Line identifies the general train location with its train number route and time

bull Power Control DisplayControl Panel - This system provides a display and appropriate console detail and full control of the traction power substations Control of the OCS is also maintained through this system for all segments of the OCS equipped rail and bus network including the MBTA Green Line The power dispatchers at OCC have both control and monitoring capability of all TPSSs

bull Operating Radio Communications - There are numerous radio communication channels used to operate and maintain the rail network A train operations channel is assigned to each line and provides for two-way communication between the OCC and all of the mainline trains on the specific line A yard operations channel is assigned to each maintenancestorage facility and used for yard operations including vehicle maintenance activities at the shops A system-wide maintenance channel is used for wayside (fixed facilities) maintenance activities Additional channels are provided for system-wide operational tactical and emergency needs as necessary

Special tunnel radio systems have been installed to provide radio coverage inside the Central Subway Tunnel System Fire and police radio charmels also function as part of the tunnel radio system

01-06-2011 14

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

bull Telephone Communications - This system provides dedicated voice channels for use as telephone extensions between the OCC and selected sites along the right-of-way There are several telephone systems in place for administrative maintenance and emergency pmposes

bull Passenger Assistance Intercoms (PAD - Are provided at station platfonns automatically ring at the Hub Centers (South Station North Station Airport Station Harvard Station and Back Bay Station) or if no answer the Maintenance Control Clerk who is located at the Operations Control Center The PAis are push-buttonshyactivated (voice only)

e Closed Circuit TelevisionMBTA Video Security System (VSS but still commmily referred to as CCTV) - As part of a capital project first generation CCTV was installed at selected subway stations The Automated Fare Collection project installed CCTV across the entire MBTA Subway System These systems included fixed camera and visual monitoring for rail stations as well as limited recording capabilities Over the past couple of years installation of the new VSS has been completed including a series of controlled pan-tilt-zoom cameras essentially overlaying the CCTV system placed throughout station and other facilities Transmissions are routed via fiber-optics to OCC for monitoring The VSS is supported by advanced DVR architecture to provide for enhanced recording and storage capabilities along with multiple monitoring locations for not only CCTV observers but also dispatchers and law enforcement personnel

bull P A System - This system is used to provide important information to passengers at stations either system-wide or at selected locations All Green Line Extension Stations will have a PA system as do the existing Central Subway (Underground) Stations on the Green Line

bull Tape Recording Device -This system is located at the OCC and is used to provide a record of all OCC and Yard Control telephone and radio conversations A separate system is installed at Riverside Reservoir and Lake Street yards that is integrated into the OCC system

bull Wide Area Network (WAN)- This system is the backbone of the communications systems listed above and provides the link between the OCC and all field locations

bull Supervisory Control And Data Acquisition (SCADA) -This system operates over the WAN to transmit and receive data Supervisory alarm and control circuits connect TPSSs with the control consoles Electrical and support data related to facility intrusion and equipment status use this system to provide information to the control panels at the OCC For Segment I a SONET ring is used SONET (Synchronous Optical NETwork) is an open architecture for fiber optic networks where all locations (fiber nodes - ie stations) are connected together in a ring Should there be an

01-06-2011 15

middot MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

interruption or break anywhere in the ring data is transmitted in the other direction (clockwise or counter-clockwise) to OCC The Green Line has two rings one normally going clockwise and the other counter-clockwise (sometimes referred to as dual counter-rotating rings)

bull Variable Message System (VMS) - This system allows for visual messages to be displayed to passengers at stations VMS allows only scrolling messages using dotshymatrix light emitting diode (LED) technology with limited capacity The system is typically used to provide schedule or service related information as well as safety reminders and public service announcements including emergency evacuation messages

All train movements within a Yard facility is controlled by a Yardmaster or a Green Line Official When trains leave the yard and move to the main line they come under the jurisdiction of the dispatcher at the OCC The transfer of jurisdiction occurs at a designated boundary location called the Yard Limit

The OCC has a critical role during accidentincident situations when normal rail service has been interrupted It serves as the center for mobilizing emergency responders and MBT A resources It coordinates all activities through the Incident Commander- always a Light Rail Official - in the field and provides up-to-date operating information to management supervision and others within the system who need it to expedite the recovery and return the system to normalized operation as soon as circumstances permit Please refer to Section 70 for additional information about Service Interruptions and Emergencies and the role of the ace

237 Train Control and Signal Systems

The MBTA Green Line light rail trains operate over a double main track system governed by a Wayside Signal System and by an Automatic Vehicle Identification (AVI) System providing signals for train movements through interlockings

238 Communications System

The Green Line communications systems serve a variety of functions that support the operations and maintenance of the line

The basic communications systems are as follows

bull Supervisory Control and Data Acquisition System (SCAD A) bull Automatic Vehicle Identification (A VI) System bull Wide Area Network (WAN) bull Telephone Systems (PAl) bull Radio Systems bull Detection Alann and Emergency Systems bull Closed Circuit Television System - MBTA Video Security System (MVSS)

01-06-2011 16

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

bull Public Address System (P A) bull Variable Message Sign System (VMS) bull T Alerts bull Notification System

239 Fare Collection System

The Green Line System is a partially gated and partially barrier free system The Green Line Surface Stations utilize a barrier-free pay-on-board fare system For the Central Subway System as well as the entire Green Line Extension customers will use fare gates that accept Charlie Cards and Charlie Tickets

Effective January 2007 MBTA customers can purchase their fare from a Fare Vending Machine (FVM) located at the station A passenger will be required to use either a Charlie Card or a Charlie Ticket at the Farebox Fare Media Validator (FMV) or Fare Gate to validate andor gain access to the platform areas

The TVMs FMVs and fare gates arewill be ADA-compliant and arc located in accordance with ADA regulations There will be at least one ADA width gate at each Green Line Extension station They also include audio instructions display screen infonnation panels and instructions in raised letters and required Braille The FMV s also feature display screens and audio instructions in Spanish and Chinese Patrons can examine maps and fare information posted adjacent to the machines and can then select the type of fare they require

All fare media can be validated either at the FMV or the fare gate before the patrons ride MBT A Transit Police and Authority personnel help enforce the pay-on-board system particularly when rear door boarding is used

The MBTA Revenue Collection Facility monitors the inventory level of coin hoppers ticket rolls and bill vaults in the fare vending machines through the AFC Central Computer System (CCS) This allows them to service on an as needed basis

The Authority utilizes its staff of FVM revenue collectors to retrieve loaded cash vaults from the FVMs at stations and replace them with empty vaults The loaded cash vaults are then taken to a central cash counting facility for counting and depositing to the MBTAs cash revenue account

MBTA revenue collectors are armed when servicing the fare collection equipment MBTAs middot policy requires that certain key and log-on procedures be used any time the front door of the FVM is open The machines have an electronic alarm system that will trigger a siren-type alarm if the front door of the FVM is opened without a valid log-in and ID The alarm condition is monitored by a central computer and by the AFC Hub Center located at I 0 Park Plaza Boston MA which is staffed 24 hours per day seven days per week

01-06-2011 17

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The MBTA perfonns periodic inspection and maintenance as well as immediate response to machines that are out of service due to mechanical problems The AFC Maintenance Department uses the same monitoring system (CCS) to determine the status of fare vending machines and gates installed throughout the subway system The AFC Hub Center is also staffed to receive calls from station personnel for notification of defective equipment AFC staff can then dispatch a technician for corrective maintenance as needed There IS a preventive maintenance schedule that is completed on a monthly and annual basis

During the maintenance program the FVM and FMV mechanisms are normally replaced with rebuilt mechanisms on a unit exchange basis and tested before they are returned to service Removed units are sent to the MBTAs workbench for overhaul and returned to inventory Machine components are replaced as necessary The MBTA Automated Fare Collection Department maintains an inventory of spare FVM and FMV components that can be taken to a station and installed should replacement be required due to vandalism accident or other cause Table G indicates the location and number of each type of automated fare equipment

Table G- MBTA Green Line Fare Equipment

GREEN LINE CENTRAL SUBWAY LECHMERE new 6 0 3 0 0 0 I SCIENCE PARK new 4 2 2 0 0 0 0 NORTIISTA South (Valenti Way) Entrance NORTHSTA North (Causeway St) Entrance NORTH STA (Outside Commuter Rail Ticket Office

new

HUB

NA

9

12

0

4

2

6

0

0

0

2

3

5

5

AYMARKET (Green Line entrance) HAYMARKET Con ess Street headhouse)

new

new

7

7

3 3

3

0

0

4

2 0

Has

GOVERNMENT CENTER old 6 4 0 0 3 schedule card carousel

PARK STREET (East) old 5 I 2 0 PARK STREET (West) old 9 4 4 0 PARK STREET (Winter Sbect) NA 3 0

Has2

PARK SlREET (Elevator) NA 2 0 1 0 4 3 2 schedule card carousels

PARK STREET (Boston Common

NA 3 0 0 0

BOYLSTON Northbound new 4 0 2 0 0 0 2

01-06-2011 18

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

BOYLSTON Southbound new 5 I 2 0 ARLINGTON new 6 3 3 0 3 2 2 COPLEY Inbound new 5 2 0 0 0 2 COPLEY Outbound new 7 2 0 IIYNES Main Entrance new 8 2 2 0 0 2 HYNES Convention Center old 3 0 0 0 KENMORE new 7 2 6 0 3 3 SUBTOTAL 118 29 51 0 21 23 17

GREEN LINE SURFACE B BOSTON COLLEGE NA 0 0 0 0 0 0 0 CST MARYS NA 0 0 0 C COOLIDGE CORNER NA 0 0 0 C CLEVELAND CIRCLE NA 0 0 0 D RNERSJDE new 4 4 0 0 0 DWABAN NA 0 0 2 D WOODLAND NA 0 0 2 0 0 0 D ELIOT NA 0 0 2 0 0 0 D NEWTON HIGHLANDS NA 0 0 2 0 0 0 D NEWTON CENTER NA 0 0 2 2 0 0 0 D CHESTNUT HILL NA 0 0 2 1 0 0 0 D RESERVOIR NA 0 0 3 2 0 0 0 D BROOKLINE VILLAGE NA 0 0 3 2 0 0 0 D BROOKLINE HILLS NA 0 0 2 D LONGWOOD NA 0 0 3 1 0 0 0 DFENWAY NA 0 0 2 6 D BEACONSFIELD NA 0 0 2 EHEATH NA 0 0 0 E NORTHEASTERN NA 0 0 0 E BRIGHAM CIRCLE NA 0 0 0 E MUSEUM OF FINE ARTS NA 0 0 0 E SYMPHONY Inbound new 3 2 0 0 0 0 E SYMPHONY Outbound new 3 1 0 E PRUDENTIAL new 6 2 2 0 3 4 0 FENWAYPARK-Gate A NA 0 2 0 0 FENWAYPARK -Gate C NA 0 2 0 0 FENWAYPARK-Gate E NA 0 1 0 0 SUBTOTAL 16 10 36 27 3 4 1 TOTAL 134 39 87 27 24 27 18

Source MBTA

2310 Safety Program

The MBTA Safety Program has been in existence for a number of years and is an extensive initiative to continually improve all aspects of safety within the agency including the MBTA Subway System The System Safety Program Plan (SSPP) is integrated with both the ongoing activities of the agency as well as with the planning and construction of new projects and services

For a more detailed description of Rules Safety and Training within the MBTA Subway System please refer to Section 60 of this document

01-06-2011 19

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

2311 Security

MBTA Green Line Security is provided by the MBTAs Transit Police Department The MBTAs Transit Police Department handles all law enforcement matters including fare enforcement The MBTA Transit Police are funded through the MBTAs Operating Budget

MBTA Transit Police Officers also provide security and general law enforcement services at stations along the routes and right-of-way of each of the MBTA Bus MBTA Subway System lines and MBTA Commuter Rail and on buses trains and coaches They respond to accidents and incidents and they also are active in enforcing traffic laws that are critical to the safety and efficiency of the MBTA Transit System All services are provided as necessary on a 24-hour basis seven days per week with security coverage tailored to the specific needs of the rail system MBTA Transit Police personnel are presently dispatched from the Transit Police Building at 240 Southampton Street in Boston

In addition to the MBTA Transit Police forces MBTAs Light Rail Transportation has Chief Inspectors and Inspectors on staff that provide security for issues related to revenue collection special events requiring crowd control security sweeps and closing and opening of subway stations each day and some property security

MBT A also calls on and cooperates with other police departments and law enforcement agencies as appropriate The MBTA Transit Police Department (TPD) establishes Memoranda of Understanding (MOUs) with other law enforcement jurisdictions as required for implementing a seamless transit policing program These MOUs outline the operational protocols necessary to conduct the transit policing mission in an effective and efficient manner

All stations on the MBTA Green Line Central Subway System have strategically placed VSS cameras for monitoring passenger platforms fare vending machines and other critical areas The images are transmitted by fiber optic cable to monitors at the OCC The stations are monitored during all hours

The MBTA prepared a Safety and Security Management Plan (SSMP) for the Green Line Extension project The SSMP meets the requirements of the Federal Transit Administrations Final Report FTA-MA-90-7001-94-1 Transit System Security Program Planning Guide dated January 1994 and FTA Circular 58001 Safety and Security Management Guidance for Major Capital Projects dated August 2007 The SSMP contains the details of all facets of the MBTAs Security Program The Revised SSMP dated August 2010 which is a confidential document and includes the Green Line Extension is undergoing review by the Federal Transit Administration and Department of Public Utilities A revised SSMP is expected to be approved prior to start of revenue operations

The MBTA Video Security System (VSS) hardware is maintained by the Systemwide Maintenance amp hnprovement Group The applications such as monitoring recording

01-06-2011 20

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

record-keeping and chain of custody are shared by the Transit Police the OCC and the Automated Fare Collection Departments

2312 Connections with the META Bus Network

MBTA Bus services as well as a number of other bus service providers connect with MBTA Subway services including the MBTA Green Line at virtually all stations When a new rail line is introduced changes to bus routes in the vicinity of that new line are not implemented until changes in the Bus Service Plan have been approved by the MBTA Board of Directors Once the Green Line Extension is operating the Service Planning Department will recommend changes to the service plan as appropriate At the conclusion of the public process recommendations will be brought to the MBTA Board for approval

- 1

01-06-2011 21

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

30 OPERATIONS

31 Management and Supervision

The Fiscal Year 2011 MBTA Operations Organization Chart is on the following page

The Director of Light Rail Operations in the Operations Department is responsible for managing the daily service of the Green Line and maintenance of the Green Line Vehicle Fleet

The Figure below represents the Fiscal Year 2011 Light Rail Operations Organization Chart

Director of Light Rail

Operations

I I I

Division Chief Chief Green Light Rail Line

Maintenance Transportation

I I I

Division Chief Transportation Superintendent

The Chief of the Green Line who reports to the Director ofLight Rail is responsible for train service operations on all Light Rail Lines Under the Chief of the Green Line there is a Transportation Superintendent who oversees the transportation supervisor(s ) chief inspectors and inspectors train operators and customer service agents assigned to the Green Line The Division Chief of Light Rail Maintenance manages the maintenance supervisors foremen rail repairers and other personnel necessary to support the day-to-day maintenance programs at the various carhouses

32 MBTA Light Rail Boarding Projections

321 Existing Light Rail Ridership

Table H presents estimated boarding numbers for Fiscal Year 2009 ending June 302009

22 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Deputy Chief Operating Officermiddot

Operations

Diretor dmihFimtxe

Operatbr

Manager Of Director cltf Plan ard Director elf Operatiors Sciedules Oparatbrr Control Director of Hamiddot-~~ Fail

Technology

Cll put Director of OCC$ Tlainileuro

I Deputy Director of Paratra ngtil contract

Operatbrtgt

ChiefOperrting

Officer

_

~)put~middot Director of Jd min~tratbn bull

Operati-ns

Sr Directo1middot of e hi I Director of Bus Sr Direcbrof

Director of Lfsht Pail Pro ure nla nt ard 0 Opara~bns operatbngt contrmed

sermiddoties

DS put Directr of Pailr9ltld Oparatbrr

Director of e hile Efeuroi~Hileuro

Deputv Director of Fltiilrmd OpIBtbrG

D=put1 Director of firance

23 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Table H- FY2009 Average Weekday Boardings by Station- Existing Light Rail ~

Branch iot~l Station BoardingsStation ~

Lechmere E 6645

E 1179Science Park

CE 8491North Station

Haymarket CE 5204

All 10072Govermnent Center

AllPark Street 11169

Boylston All 7618

All 8378Arlington

Copley All 13500

BCD 9525Hvnes

BCD 8653Kenmore

B 2840Blandford Street

BUEast B 2892

BU Central B 2524

BBUWest 899

St Paul Street B 814

Pleasant Street B 1014

1824Babcock Street B

Brighton Avenue B 1571

B 4077Harvard A venue

Griggs Street B 1260

Allston Street B 1115

B 1650Warren Street

Washington Street B 1723 B 923Sutherland Road

Chiswiek Road B 735

Chestnut Hill A venue B 861

B 237South Street

Boston College B 1042

St Marys Street c 1970

c 426Hawes Street

Kent Street c 510

St Paul Street c 935

c 4150Coolidge Corner

Sununit Ave c 1175

c 316Brandon Hall

Fairbanks c 585

c 1217Washington Square

24 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

~ gti ~ 1 )

~ station ~ Branch - Total Station Boardlngs

-

Tappan Street c 837

Dean Road c

316

585Englewood Avenue c Cleveland Circle c 1557

Fenway D 3041

Longwood D 2749

Brooldine Village D 3512

Brookline Hills D 1654

Beaconsfield D 896

Reservoir D 3395

Chestnut Hill D 778

Newton Centre D 1487

Newton Highlands D 1052

Eliot D 595

Waban D 427

Woodland D 1044

Riverside D 2158

P1udential E 3732

Symphony E 1993

Northeastern University E 3007

Museum of Fine Arts E 1676

Longwood Medical Area E 3800

Brigham Circle E 2535

Fenwood Road E 343

Mission ParkParker Hill E 462

Riverway E 664

Back of the Hill E 86

Heath StrectV A Medical Center E 622

Mattapan middot HSL 2238

Capen Street HSL 67

Valley Road HSL 42

Central Avenue HSL 765

Milton HSL 305

Butler Street HSL 225

Cedar Grove HSL 133

Ashmont HSL 2909

Total 181406 Source MBTA

01~06~2011 25 -i

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERA TONS

322 Green Line Extension Boarding Projections

Projections for the Green Line Extension are provided by the Central Transportation Planning Staff (CTPS) and are based on modeling techniques of expected ridership generated using the CTPS Multi-Modal Travel Demand Forecasting Model The model uses the traditional fourshystep process generally employed by travel forecasting models throughout the United States The four steps include independent modules that perform trip generation trip distribution mode choice and network assiguruents Each module was calibrated from observed data

Table I presents the projected weekday hoardings at each of the Green Line Extension Stations in Year 2030

Table I- 2030 Average Weekday Boarding Projections- Green Line Extension

Station fotal Stati9n Boardings ~

Lechmere 7100

Brickbottom 2830

Gilman Square 3930

Lowell Street 1140

Ball Square 1850

College Avenue 2140

Union Square 3570

Total 22560 Source Central Transportatton Plannmg Staff

33 Passenger Capacity

The level of service provided by the Green Line is designed to provide sufficient capacity to accommodate anticipated rider loads in the peak-hour and in the peak direction of travel also known as the Maximum Load Point (MLP) For the current Green Line system the MLP is located approaching Copley Station from points west during the AM peak and between Arlington and Copley during the PM Peak The Green Line Extension MLP is expected to be between Science Park and North Station during the AM and PM peak

Anticipated ridership portrayed here is used for initial service planning purposes Service levels will be adjusted upward or downward depending on actual ridership However existing Green Line ridership will be the primary schedule driver for the Green Line until travel patterns are confirmed and evalllated

34 TJain Service Guidelines

The train service guidelines for the MBTA Green Line are listed in the METAs Service Delivery Policy

01-06-2011 26

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

e For peak periods the planned passenger capacity of each light rail vehicle is calculated as 225 percent of the number of seats on the vehicle The actual crush load capacity of the vehicle is a larger number but that larger number is not included in establishing train service guidelines

bull Scheduled time between trains (headway) will not exceed

- 10 minutes during peale periods

- 15 during all other periods of service

These maximum headways will be maintained on the Green Line Extension as well as the existing system

bull If available a run as directed train will replace any revenue trairi that may encounter mechanical problems that require removal from the main line

OCC and field operations supervision must talce particular care in terminal operations planning to allow for varied operations necessary for service continuity effectively managing the following issues with efficient sequencing to the extent possible

bull The design of the Green Line terminal stations did not include a second set of crossovers on the non-revenue side of the station As such proper routing of arriving trains is a key component as it allows to the extent possible simultaneous train operations during peak headway periods In many cases instead of berthing every arriving train on the outbound track at the station as is the normal practice some trains will be berthed on the inbound track while the train on the outbound track is departing

bull Particular attention must be given to train spacing and track utilization and the ability to cross the train that arrived on the inbound track over to the outbound track during its departure without delaying the next inbound train and vice-versa This task is assisted to the extent possible by established schedule headway and designated terminal berthing tracks combined with an understanding of the interlocking time limitations and travel time in the terminal area Due to the variability of street run segments on the line operational adjustments are an on-going task

bull Terminal management also requires that timely and accurate information be made available to passengers waiting to board at these stations so that passengers are in position and ready to board as soon as the arriving train detrains its passengers

35 Train Consist Requirements

MBT A Green Line Extension stations will be designed to accommodate trains consisting of up to four light rail vehicles (cars)

01-06-2011 27

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Typically two-car trains are currently operated on weekday and weekend train schedules although three car trains are operated on select trips during the rush hour on the B and D branches On the lighter passenger branches such as the E branch one car is removed for the beginning and end of service on weekends With the addition of the Green Line Extension current train operations will remain the same Once actual ridership patterns are defined modification to train length at all times of the day will be considered Once a train control system is implemented three or four car trains may be necessary to efficiently manage the ridership demand

36 Travel Times

This section contains information about the running time between stations and the factors that affect these times All times shown in this document are subject to final testing verification and continued revision as experience is gained with the system and as adjustments are made to the physical plant and the systems that affect these travel times

361 Travel Times between Stations

The one-way travel time estimate is based on

bull All trains operating the full length of the line stopping at each station

bull Operating speeds that take into account permanent civil speed restrictions such as grades curvature and track super-elevation operation on aerial structures the design and layout of crossovers and the time it takes to move through them as well as other operational restrictions

bull Speed restrictions imposed by the Maintenance of Way and other departments and Department ofPublic Utilities (DPU) regulations

bull Maximum design speed of 50 miles per hour

bull Station dwell times This is the amount of time that a train is stopped at a station for passengers to alight and board It normally ranges from 20 seconds at most stations to 50 seconds at rail-to-rail transfer stations depending on the travel period and the ridership volume at a particular station

Terminal turn-around times (when train operators change from one end of the train to the other for the return trip) will be no less than 3 minutes allowing recovery capability for only a very minor service delay This limited tum-around time is made possible by the use of fallback operators at either one or both ends of the line The fallback operator is at the terminal station in position to take over for an inbound train operator immediately after a trains arrival The inbound operator then has a prescribed period ofbreak time before heshe takes up service again by relieving the next inbound train operator The relay may continue through most of the service day The turn-around time for various levels of service delivery is also subject to headway cycle and clearance slots at interlockings where trains must use the available opportunities for their movements to keep in the proper cycle

01-06-2011 28

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30 - OPERATIONS

Table J presents the consolidated travel times for the entire Green Line

Table J - Estimated Travel Times Between Stations - Green Line

B Boston COllege- Government ltCUter via Commonwealth Ave ~~ ~

INBOUND

Lake St

Chestnut Hill Ave

Brighton Ave

Blandford St

Kemnore

Hynes

Copley

Arlington

Bo lston

Park St

Government Center

TOTAL

-

_Distance~~ Cumulative

~ Befiveen _ Distance

- Stations

0000

0768

1947

1273

0264

0362

0565

0363

0325

0303

0249

642

000

077

272

399

425

461

518

554

587

617

642

Early

AM

2

9

8 5

2

3

I

2

34

Sam le Weekday Ru~ Times i~Jilinuies AM Midday School PM Evening

Peak Peak Peak

2 2 2 2 2

15 13 15 15 12

10 II 12 12 II 5 5 6 6 5

2 2 2 2 2

5 4 5 5 4

I 2 2 2 2 2

1 1

2 2 2 2 2

45 43 48 48 42

-

Late

2

II

9 6

2

3

1

2

38

-i

OUTBOUND

Government Center

Park St

Bo lston

Arlington

Copley

Hynes

Kenmore

Blandford St

Brighton Ave

Chestnut Hill Ave

Lake St

TOTAL

0000

0570

0315

0318

0365

0560

0368

0267

1286

1940

20749

674

000

057

089

120

157

213

250

276

405

599

674

2

1

2

3

6

6

6

5

33

2 2 3 3

1

2 2 2 2 2

1 1

3 2 2 3 2

6 4 4 5 3

5 5 5 7 7

9 9 9 13 11 8 9 9 12 12

6 6 6 6 6

43 40 41 53 48

2

2

3

6

8

9

6

39

Early AM Midday PM Evening Late AM Peak Peak

Cleveland Circle 0000 000

-i Washington St 0749 075 5 7 7 7 6 6 5 Coolidge Comer 0783 153 5 7 6 6 6 5 5

St Mmys St 0734 227 4 7 6 6 6 6 5 Beacon Junction 0563 283 1 Kenmore 0102 293 2 2 2 2 2 2 2

Copley 0927 386 5 7 6 6 7 6 5 Arlington 0363 422

Boylston 0325 455 2 2 2 2 2

Park St 0303 4X5 1

01-06-2011 29

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Government Center 0249 510 2 2 2 2 2 2 2

Haymarket 0281 538 1 2 2 2 2 2 North Station 0220 560 2 3 2 2 3 2 2

TOTAL 560 30 42 38 38 39 36 31

OUTBOUND North Station 0000 000

Haymarket 0220 022 4 3 4 4 3 Government Center 0281 050 2 2

Park St 0249 075 2 2 2 3 3 2 Boylston 0315 107 1 1 Arlin on 0318 138 2 2 2 2 2

Copley 0365 175 1 1 Kenmore 0928 268 5 9 6 6 8 5 5

Beacon Junction 0498 317 2 4 5 5 5 5 5

St Marys St 0598 377 2 2 4 4 4 4 4

Coolidge Corner 0752 452 3 3 4 4 4 5 4 _Washington St 0781 530 2 2 2 3 3 3 2 Cleveland Circle 0744 604 2 2 3 3 3 4 3

TOTAL 604 23 33 33 36 40 38 30

D Riverside GoVernmefit Gentet via Highland Branch ~ ~_ ~ ~ ~ ~~_ d

Midday School middot PM Evening Late

Riverside 0000 000

Eliot 2225 223 6 7 7 7 7 7 6 Reservoir 4040 627 7 10 9 9 9 8 7

Beaconsfield

Fen way

Beacon Junction

0431

2470

0429

670

917

960

2 4 2

2 9

2

2 5

2

2

5 3

2

5

3

2

5

2

2

5 2

Kenmore 0102 970 3 3 3 3 3 3 3

Copley 0927 1062 5 7 6 6 7 6 5

Arlington 0363 1099 1 1

Boylston 0325 1131 2 2 2 2 2 Park St 0303 1162 1 1

Government Center 0249 1186 2 2 2 2 2 2 2

Haymarket 0281 1214 1 2 2 2 1 North Station 0220 1236 2 2 2 2 2 2 Science Park 0485 1285 2 3 2 3 3 3 2

Lechmerc 0397 1324 3 5 4 5 5 5 4

Washington St 0780 1402 3 3 3 3 3 3 3

Gilman S uare 0710 1473 2 2 2 2 2 2 2

Lowell Street 0700 1543 2 2 2 2 2 2 2 Ball Square 0490 1592 15 15 15 15 15 15 15

Colle eAve 0570 1649

TOTAL 1649 505 665 585 625 635 605 535

OUTBOUND College Ave

I3all Square

Lowell Street

Gilman Square

Washington St

Lechmere

0000

0570

0490

0700

0710

0780

000

057

106

176

247

325

15

2 2 3

15

2 2 3

15

2 2 3

15

2

2 3

15

2

2 3

15

2 2 3

15

2 2 3

01-06-2011 30

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Science Park 0397 376 2 2 2 2 2 2 2 North Station 0485 413 2 2 2 2 2 2 Haymarket 0220 435 3 2 2 3 2 2

Government Center 0281 463 1 2 1 Park St 0570 488 2 2 2 3 3 2

Boylston 0315 519 1 1

Arlington

Copley

Kenmore

0318

0365

0928

551

588

681 5

2 1 9

2

6

2

1

6

2

8

2

5 5 Beacon Junction 0498 730 2 4 5 5 5 5 5 Fenway 0429 773 3 3 2 2 2 2 2 Beaconsfield 2471 1020 5 5 6 6 6 6 5 Reservoir 0431 1063 2 2 2 2 2 2 2 Eliot 4040 1467 5 5 6 6 5 5 5 Riverside 2225 1690 8 9 10 10 10 9 7 TOTAL 1690 495 605 585 595 635 575 525

E Heath Street- Eechmere via Huntin ton ~Avenue - ~~ ~ ~ ~ ~ lt 17

I-IcathSt 0000 000

AM

Peak Midday Evening Late

B1igham Circle 0685 069 4 6 5 5 5 4 4 Northeastern 0908 159 5 6 5 6 6 5 5

Symphony 0284 188 2 2 2 2 2 2 2

Prudential 024 212 2 2 2 2 2 1 Co ley 0371 249 2 2 2 2 2 2 2

Arlington 0363 285 1

Boylston 0325 318 2 2 2 2 2

Park St 0303 348

Government Center 0249 373 2 2 2 2 2 2 2

Haymarket 0281 401 1 2 2 2 1

North Station 0220 423 2 2 2 2 2 2

Science Park 0485 472 2 3 2 3 3 3 2

Lechmere 0397 511 3 5 4 5 5 5 4 UnionS uare 0900 601 45 45 45 45 45 45 45

TOTAL 601 315 395 355 395 395 365 325

0000 000

0900 090 45 45 45 45 45 45 45

Science Park 0397 130 2 2 2 2 2 2 2 North Station 0485 178 2 2 2 2 2 2

Haymarket 0220 200 3 2 2 3 2 2 Govcmmcnt Clnter 0281 228 1 1 2 Park St 0249 253 2 2 2 3 2 2 Boylston 0315 285 1 1

Arlington 0318 316 2 2 2 2 2

Co ley 0365 353 1 1 1

Pmdential 0384 391 2 2 2 2 3 2 2 Symphony 0240 415 2 2 2 2 1

Nmtheastem 0274 443 2 3 2 2 2 2 2

Brigham Circle 0913 534 5 7 5 6 6 5 5 Heath St 0668 601 4 5 4 5 5 4 4

TOTAL 601 295 375 315 345 375 315 305 Source META

01-06-2011 31

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERA TONS

Mattapan High Speed Line _ - _ ~- ~-

Distance Distance -shy -Befivcen Cumulative Beh cen shy Qumulathe -

Stations Distance Stations _ Distance INBOUND INBOUND OUTBOUND OUTBOUND

Mattapan 0000 000 026 zmiddotss Capen Street 025 025 030 229

Valley Road 031 056 044 199

Central Avenue 043 099 031 155

Milton 032 131 029 124

Butler 029 160 057 095

Cedar Grove 057 217 038 038

Ashmont 038 255 000 000

For the Mattapan High Speed Line scheduled run times are 11 minutes from 630 am to 600 pm otherwise run times are nine minutes

362 Accommodating Persons With Mobility Needs

Operations personnel must be aware of the particular needs of elderly passengers and those with disabilities during both irregular and single-track operations Circumstances may well require supervisory personnel security personnel andor others at side-platform stations to assist passengers and expedite train operations where possible

Special signage andor operating or other personnel positioned at the sidewallc entrance to those side-platform stations is required to properly direct passengers to the proper platform during single-track operations Assistance in the proper time and location effectively mitigates train delay issues encountered from having to wait for passengers moving from one platform to the other

Delays that occur at stations to accommodate the elderly and those with disabilities increase station dwell times and further increase the running times between interlockings described in the paragraphs above For these reasons operating personnel arc required to be especially attentive to the special needs that will occur at side-platform stations during single-track operations deploying additional resources as necessary

37 Train Operations

This section describes the train service levels currently being operated on the MBTA Green Lines four branches and the central subway system

371 Green Line Branches and Central Subway

Revenue service begins at approximately 500AM weekdays and on Saturday and 600AM on Sunday ending at 130 AM seven days a week Trains service all branch stops and stations in the Central Subway system Each of the lines end at various points in the Central Subway System - the B and D branch trains turn at Government Center Station C branch

01-06-2011 32

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

trains turn at North Station and the E branch ends at Lechmere Station See Table B m section 21 of this document for detailed information about service frequency

As necessary weekend diversions are operated on portions of the Green Line in order to provide a large work window for capital projects such as bridge rehabilitations In addition the MBTA will shutdown lines for an extended time to conduct large scale capital projects such as the Riverside Line Track Replacement project

372 Green Line Extension

The Green Line Extension will be fully integrated into current Green Line Operations All operations for the Medford and Union Square aligrunent will be based at the new maintenance facility in Somerville next to the Boston Engine Terminal Mainline operations will be controlled from the ace

373 Start-up Operations- Green Line Extension

Startup Operations (SUO) takes place as the last rail activation clement of the project after substantial completion of the project and System Integration Testing has been completed The start-up date of revenue train operations for the public will immediately follow completion of SUO During SUO which is scheduled for approximately six months wayside systems vehicles communications and schedules are tested and evaluated under simulated operating conditions Service interruption scenarios and emergency response activities are practiced Intra- and inter-agency familiarization takes place The experience gained in this period will be used to refine earlier planning data and possibly develop more accurate rurming times to those shown in Table J

Pre-revenue service testing will be somewhat more complicated due to the direct interface between the existing Green Line operations and the Green Line Extension at the Lechmere Viaduct When necessary revenue service schedules for the existing Green Line will be merged with the pre-revenue testing schedules necessary for the Green Line Extension During this pre-revenue testing trains will run empty as operators will need to familiarize themselves with train operations on the Green Line Extension MBTA has previous experience combining testing with regular service delivery Special provisions to assure the safety and efficiency of the system interface on the Lechmere Viaduct will be required similar to those used in earlier start-ups

374 Revenue Service Initiation -Green Line Extension

As with previous new rail and bus rapid transit start-ups the MBTA Operations Department will work with other Departments to develop an Operational Plan An approach similar to the Silver Line may be used for the grand opening of the Green Line Extension The Opening Operational Plan covering the appropriate period will be developed to ensure proper preparation for heavy volumes of passengers Inaugural events will be held shortly after a soft opening of the system MBTA staff fi-om the various disciplines of the Authority

01-06-2011 33

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

will be used to provide safety crowd control and assistance to passengers and visitors at all new Green Line Extension stations

3741 Hours of Operation

An initial service day of approximately 20 hours will be scheduled for revenue operations The focus on the early morning and late evening service will he to provide minimum connecting times between the MBTA Green Line and other MBTA services such as commuter rail operations and the Orange Line at North Station the Blue Line at Government Center and the Red Line at Park Street Station

The following train service parameters have been established for Green Line Extension operations

bull The span of service is approximately the same on each day of the week with a slightly shorter span on Sundays

bull Early Morning Service o Trains beginning revenue service at either Union Square Station or College

Avenue Station leave from Somerville Maintenance Yard o The first westbound revenue train from Union Square Station toward

Lcchmere will leave at approximately 455-515 AM o The first westbound train from College Ave Station toward Lechmere will

also leave at approximately 455-515 AM o The first eastbound revenue trains will leave Riverside and Heath Street at

approximately 455 and 530AM respectively bull Late Night Service

o The last eastbound trains will leave Heath Street and Riverside at approximately 1205-1245 AM

o The last westbound trains toward Lechmere Station will also leave Union Square Station and College Ave Station at approximately 1205-1245AM

o All trains will leave the mainline hy 130 am

3742 Weekday Peak Period Service

For existing service the peak direction of travel is east from Boston College (B branch) Cleveland Circle (C branch) and Riverside (D branch) to Downtown Boston in the morning and the reverse direction during the evening commute The Heath street (E branch) peaks in the opposite direction due to commuters from Lechmere traveling to Downtown Boston in the morning and due to commuters transferring from other subway or commuter rail lines and traveling in the reverse-commute direction out to the Longwood Medical Area in the evening

For the Green Line Extension the peak direction of travel is west from Union Square and College Avenue in Medford in the morning with the reverse direction for the evening commute The combined segments will realize peak demand that will travel in two opposite directions both to and from Park Street Station

01-06-2011 34

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Scheduled service for the Union Square and Medford Branches is a direct extension of services already provided on the Green Line for the Heath Street (E branch) and Riverside (D branch) branches As such the scheduled headway for both the morning and evening peak period will be one train every 5-6 minutes All weekday trains will operate with at least two (2) cars

The general parameters for peak time periods are

bull The AM peak period begins at 630am and ends at 900am The peak of the peak period into Park Street Station is anticipated to occur between 730am and 830am

bull The PM peak period begins at 330 pm and ends at 630 pm The peale of the peak period away from Park Street Station is anticipated to occur between 500 pm and 600pm

It is expected that some schedule adjustment will occur after the beginning of revenue service as customer travel patterns become established

3743 Weekday Mid-Day Service

During the off-peale mid-day periods 900 am to 330 pm train service frequencies are reduced Service will operate every 8 to 10 minutes

3744 Weekday Evening-Night Service

Evening service between 630pm and 830pm will operate at 10 minute headways on the Green Line Extension consistent with the existing Green Line

Night Service from 830pm until 130 am will have 11 to 14 minute headways Trains will have two-car consists

3745 WeekendHoliday Service

Extension service is expected to operate every 10 minutes on weekends and holidays similar to existing Green Line Service For some periods of higher ridership service every seven to eight minutes will be offered

3746 Special Event Service

Additional service is provided as necessary for various special events The largest special events of the year include First Night Boston (New Years Eve Celebration) on December 31 and the July Fourth fireworks These events will require additional vehicles to be deployed to provide service

01-06-2011 35

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

The MBTA also provides additional Green Line service in order to meet demand for professional sports events in Boston In addition extra train service will be provided along existing routes as required by customer demand for other special events

3747 Train Operating Patterns

For normal train operations on the Green Line trains will depart from one of the yards generally determined and scheduled by train location as it relates to the individual branches It should be noted that this represents a significant challenge at the yards The Heath Street Branch (E branch) is problematic due to the distance between the carhouse and the location where trains can enter the E branch V chicles leaving the current yards (Riverside Reservoir and Lake Street) need to run cast into the Central Subway system before heading west on the E branch Upon completion of the Green Line Extension it is expected all E branch cars will operate from the Somerville Yard

Normal operations will have all eastbound trains (Riverside to College Avenue and Heath Street to Union Square) operating on Track 1 while all westbound trains (College Avenue to Riverside and Union Square to Heath Street) operating on Track 2

During periods of irregular operations service interruptions or emergencies OCC dispatchers will use their best judgment to assign trains to specific branches considering the following criteria

bull Station track availability and train movement

bull Occupancy of the tail track(s) if applicable

bull The total time required to traverse the interlocking (depending on the route selected) and berth on the designated arrival track and

bull The proximity of the following inbound train on the same track

For discussion of single-track operations refer to Section 721 below

38 Total Revenue Fleet Requirements FY 2011-2015

Total fleet requirements include the number of vehicles required for scheduled peak period revenue operations including those needed for run as directed Trains and those needed for maintenance Maintenance needs include vehicles for scheduled maintenance and an allowance for unscheduled maintenance or repair (See the Light Rail Fleet Management Plan for details on calculating fleet needs)

Based on the hoardings projections shown in Section 32 above the total fleet requirements are presented by Fiscal Year in Table K

01-06-2011 36

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30 - OPERATIONS

Table K- Total Fleet Requirements FY 2011-2015 ~

~ - ~ y ~ 1-_~ --shy Eiscal yenear ~ -v ~

- ~ ~ ~

- -shy -

- shy ~ ~ -

- --shy -- - - 20l2 -2o1r 2014 - 20l5 - 2016- - -Ridership 201947 203764 205598 207449 209315

Peak Headways (min) 5-7 5-7 5-7 5-7 5-7 middotmiddot middotmiddot middot middot Vehicles middot middot

Scheduled Service 52 52 52 52 172

Run as Directed 6 6 6 6 6

Corrective Maintenance Hold 41 41 41 41 41

Preventive Maintenance 10 10 10 10 10

Heavy Damage 10 10 10 10 10

Total Required 158 158 158 158 178

Total Available 219 219 219 219 243 Notes Vclncle numbers rue from the Subway Fleet Management Plan

39 Operations Control Center

The OCC is located at the MBTA Operations Building at 45 High Street in Boston

For additional information about the OCC please refer to Section 238 above and Section 70 Service Interruptioru and Emergencies

310 Train Operators

Each MBTA Green Line car is operated by a single train operator There are no other crew members

3101 Reporting Station

All train operators report on and off duty at each yards facility

3102 Relief Points and Fallback Operators

Some in-service train operators swing off at the terminal stations or the Reservoir Upper Yard This arrangement avoids the time and expense required to deadhead train operators to and from the end points on the line It substantially improves the productivity of train operators and reduces operating cost

3103 Duty Assignments

All train operator revenue assigrunents arc developed by the MBT A Plans and Schedules Department When completed they arc transmitted to the Green Line Superintendent for

01-06-2011 37

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

implementation at specified dates Train operators nortnally pick their duty assignments in accordance with the terms of collective bargaining agreements that are in effect Some operators are assigned to take custody of trains and place them into service or bring them back from service from the various carhouses Some train operators relieve others already in service and may or may not handle trains to and from the yard Other train operators are assigned to work as directed providing staffing for logistical train movement within the yard limits mainline replacement test or extra trains and emergency operator replacement Besides the number of train operator assignments needed to provide scheduled and logistical service an additional number of extra or relief operators arc required to cover train operator vacations and sick days and to provide coverage for other vacancies that may occur

Preliminary estimates show that operation of service along the Green Line Extension will require an additional 31 full-time (FT) streetcar motorpersons and 12 part-time (PT) streetcar motorpersons An additional five FT and PT streetcar motorpersons would be required for cover list (relief drivers used to fill in for absent ones) resulting in a total of 36FT and 15 PT streetcar motorpersons

01-06-2011 38

MBTA Light Rail Transit System Operations and Maintenance Plan S~CTON 40- ENGINEERING AND MAINTENANCE

40 ENGINEERING AND MAINTENANCE

41 Management and Supervision

The Engineering and Maintenance departments are responsible for Track Communications Signals Traction Power Building and Structures Responsibilities encompass all required inspections preventive maintenance corrective maintenance emergency response and system design and improvements These departments are also responsible for rail system infrastructure preservation (Note This section does not apply to MBTA Commuter Rail which is operated and maintained by the Massachusetts Bay Commuter Rail Inc)

As portions of the systems start to age every effort is made to protect the infrastructure investment Examples of this work include track maintenance and repair rail profile grinding signal repair and replacement grade crossing rehabilitation traction power system renewal and upgrades These programs are necessary to support the Light Rail Operations overall goal of operating and maintaining a safe clean and efficient transit system with professionalism courtesy and integrity throughout the Metropolitan Boston region

The Engineering and Maintenance Department is currently divided into six units that directly support the MBTA Operating System

bull Ttack bull Signals bull Traction Power bull Communications bull Building amp Structures bull Projects

The Track Signals and Communications Departments report to the Director of Systemwide Maintenance amp Improvements Traction Power and Building amp Structures report to the Director of Facility Infrastructure amp Engineering Both directors report directly to the Assistant General Manager for Engineering and Maintenance along with the Deputy Director of Projects The Fiscal Year 2011 Organization Chart for the Engineering and Maintenance Department is presented on the next page

The Engineering and Maintenance Department personnel are currently stationed at three base locations dispersed throughout the rail system network as follows

bull 45 High Street Boston bull 500 Arborway Jamaica Plain bull Arlington Ave Charlestown

39 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEfRING AND MAINTENANCE

Director of Fin a noel ampAdmintstration I

Managarof Marngerof TbullJlanagerof

(ontrjCtl Ad min5tration Mltrtertlls

Director- Faoilility Infrastructure amp

Engineering

DeputyDireotor of Dsplltl Dinctor of Deputy Director of

PDwer S~Jill fieuroS amp

ProjectsStnxtures

I

Suporlntotxlant of F)rojct rlcnager (6)

SU[)rinterdarrt of Builling

Fllmiddotmiddotltersvstem amp Maintenane

Equipment

Superi11Wrdant of Electrial 8lt

SLipFillt100ant of Meclltjn)al Tranzmizsb11 St Mairrterane

Dttributbn

Manaeerofstotbn support se rbullies

r1 lamge rof Pobulliler Engireering

rv1analiler ot Facmtmiddot lnfrastruture EfeuroitEerfrg

A~M

Engineoringamp Maintenance

Maintenaroe COntrol t sset

ffllt~nagemrn

obull

romiddot ornnrrmiddotusurme

Engi-==ering amp

bull u

smiddot)middotstemmiddotwkle rmiddotbulllainternrce Si

Doaputshy Df~ctor of Deputbull Director of De putgt cltire(tor of

S~mls rmiddotmiddotlogti~ Ocommunications Slt

SeUfll

Stipo=rmiddotigtor superimerdant Light s upe rirrte rda m or Green Lfoo Pail 111aintenane communiatblgt

supe 1 tor orang Suporinterlant supertgtorof

Lire liea-~ Rail communiatbn amp

Maintenare ecudtbull Englraering

Supertgtoror

superSCJrBJL~ Llra ManaJerlmiddotlComiddot ltommuniatbns amp Engineering securitmiddot

fllairrteljiJe

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relay reqair

~occd Lh

40 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

Included in the preventive maintenance program are periodic inspection and maintenance tasks which have been established to meet the METAs needs The scope and frequency of these tasks are based on the following criteria

bull System safety bull Regulatory requirements bull Manufacturers recommendations bull Agency experience bull Budget constraints

A brief summary of each of the maintenance areas with department-specific Maintenance Plans noted as applicable is contained in the following sub-sections

42 Track

The track of the MBTA Subway System is maintained hy the Track Department in accordance with the programs defined in the Departments Track Maintenance Program Jnly 2008 The plan complies with established industry guidelines as well as Federal and State regulations Inspection and maintenance is performed using tested and reliable methods DPU regulates track inspection at the MBTA which requires formal inspection and maintenance programs A systematic inspection and maintenance program has been established to ensure the safety of the riding public and MBTA employees

All MBTA Subway track is inspected and maintained in accordance with the Federal Railroad Administration Track Safety Standards as contained in Title 49 CFR Part 213 It is MBTA Subways policy to maintain its track to a standard that is one Federal Railroad Administration (FRA) track class higher than is required by the maximum operating speed for any given segment of track

Track inspection is performed by trained and certified track inspectors to identify potential safety hazards and to report on the changing condition of the track geometry Main and yard tracks arc required to be inspected three times weekly with at least a one-day interval between the inspections In addition each switch tumout and track crossing must be inspected weekly Written track inspection reports are completed by the track inspectors documenting the location track nature and extent of the defects and conditions observed Reports also contain repair date action taken and the name of the person making the repairs to minor defects at the time of the inspection Defects that cannot be repaired by the inspectors at the time of inspection are considered major defects requiring additional resources andor a longshyterm maintenance program and plan to remedy the issue

The following are examples of the items that are included in an inspection

bull Track Stmcture All ballasted track direct fixation track embedded track grade crossings and special track work sections arc inspected for appropriate fit of all components including track switch points and moving parts

41 01-06-2011

middot MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE middot

bull Fastening Systems Direct fixation bolts and rail clips spikes joint bars and rail anchors are inspected for tightness

bull Track Geometry Track gauge alignment cross-level super-elevation as well as ballast and sub-grade conditions are inspected to determine that they are within in acceptable tolerances

bull Deterioration Excessive or unusual wear of rail ties bolts joint bars frog inserts switch points rail welds and other appurtenances is identified by measuring and evaluating in accordance with the requirements and tolerances or each component Such inspections also include identifying vegetation growth and right-of-way encroachments or infringements

bull Undergoing or awaiting repair Any track undergoing or awaiting repair upon which a speed restriction is assigned shall be inspected at a frequency which will ensure safe operation at all times

bull DPU may require inspections at more frequent intervals in areas of dense traffic high operating speeds or questionable physical conditions

The Track Maintenance Program provides detailed instructions for each type of inspection including the standards and tolerances to be met the forms to be used the type of repair andor corrective actions required for each situation the materials and procedures to be used and the record-keeping requirements

As with other maintenance tasks that involve the active railroad the Track Department must perform a significant amount of its work during the limited non-revenue service hours This requires special coordination and flexible work schedules with personnel and equipment availability sufficient to accomplish the required work in the time period available In many cases the work can be accomplished without adversely affecting scheduled train service

Other work of longer duration or involving interlockings for example can involve taking sections of track or interlockings out of service while repair andor reconstruction work is done The Track Department coordinates its plans and activities closely with various Subway Operations Departments including Transportation OCC and Plans and Schedules In some circumstances single-track train operations are required to provide sufficient time for the necessary work to be performed

The Track Department maintains the required records of inspection and maintenance and makes them available to the DPU for review and audit

43 Communications

The Communications Department installs and maintains the rail system telephone and radio communications systems on the MBTA system The following communications systems are

01-06-2011 42

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

in place on the MBTA Green Line Central Subway System and will be installed on the Green Line Extension

bull Maintenance Telephones (at interlockings and signal installations)

bull Emergency Telephones at Traction Power Substations (TPSSs)

bull Emergency Telephones at Blue Light Stations (BLS)

bull Fire Alarm Systems (All Stations)

bull Passenger Assistance Intercom Systems at stations

bull Public Address (P A) Systems at passenger stations

bull Variable Message Sign (VMS) Systems at passenger stations

bull VSS at passenger stations

bull VSS monitor equipment at the OCC

bull Audio and Video recording equipment at the OCC

bull OCC Uninterruptable Power Supply (UPS)

bull Wide Area Network (WAN)

bull Radio channel for train operations

bull Radio channel for yard operations

bull Multi-transmitter system radio channel for Right-of-Way Maintenance

bull Tunnel radio system including firepolice channel connections

There are other commnnications systems at MBTA to serve the agencys administrative functions which are also installed and maintained by the Communications Department within MBTA Engineering and Maintenance

Inspection and maintenance of the radio and telephone systems listed above and the devices connected to them are carried out at specific intervals in accordance with manufacturers recommendations and where applicable in accordance with the requirements of the Federal Communications Commission (FCC) and the DPU The Commnnications Department maintains records of the required inspections and maintenance and makes them available to the FCC and the DPU for review and audit

Most of the radio antenna locations that serve the MBT A System are located within the Boston Metropolitan area and arc located on MBTA owned properly

The Commtmications Department works closely with the Facility Infrastrnctnre and Engineering Department that manages the SCAD A system to manage the interfaces between the two systems

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44 Signals

The Signals Department installs and maintains the wayside signal and train control systems on the MBTA Subway System It does not install or maintain the signal equipment mounted on the light rail vehicles

The following signal systems are m place on the MBTA Green Line and Green Line Extension

bull Automatic Vehicle Identification (A VI) System

bull Wayside Signal System

bull Signal track circuitry and associated equipment

Signal maintenance includes the periodic inspection testing and performance of both scheduled and coucctivc maintenance to insure the proper and safe operation of the signal system The scope of signal maintenance includes interlockings and yard signal systems The core of this system includes the testing adjustment and repair of vital relay circuitry logic networks relay logic control limit circuits for protection against following trains power supply and transfer networks and all the relevant and peripheral appurtenances and signal appliances

Signal supervisors oversee the work of signal maintainers and other signal department personnel to achieve the required levels of safety and operational performance reqnired by the MBTA Subway system

A feasibility study is cuuently underway for a train control system for the Green Line Once a teclmology is chosen for train control the MBTA expects to pilot the teclmology on one of the Green Line branches The Green Line Extension will be designed in such a way not to preclude the implementation of train control on the Medford and Union Square Branches

45 Traction Power

The traction power distribution system consists of three components substations auxiliary distribution and the DC distribution systems The basic preventive maintenance program is divided into two parts the first part is the required or safety related maintenance which is performed on a schedule the second part consists of those inspections and procedures that when completed within a prescribed time frame act to ensure a safe economical and reliable operation

To achieve the operational support and maintenance goals the personnel of the traction power department maintain a flexible operating schedule This schedule provides response coverage during the hours of revenue operations while maximizing the efficiency of scheduled maintenance activities during the non-revenue hours This is particularly critical due to the small non-revenue window available for traction power maintenance The plan is

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middot implemented by scheduling the maintenance force in the most effective manner This is done with overlapping shifts of maintainers that can concentrate their efforts as required by maintenance schedules The Traction Power Department participates in extensive in-house training and in the safety drills that are implemented by the Chief Safety Officer and the MBTA Transit Police Department

451 Traction Power Substations

The existing Green Line is fed by the Traction Power Substations presented in Table L

Table L - Traction Power Substations

bullSubstation ~ gt f ~ i

bull Location i ~ ~ tf

bull

c ~

bull Supplier

Coolidge 19 Webster Street Brookline MBTA

North Station 80 Haverhill Street Boston MBTA

Shawmut 1091 Washington Street Boston MBTA

Newbury 354 Newbury Street Boston MBTA

Cooks Jnnction SIR Winchester Street Newton Highlands N-Star

South Station 45 High Street Boston N-StarMBTA

Reservoir Strathmore Road Brooldinc N-Star

Riverside Grove Street Newton N-Star

Berkeley 90-92 Berkeley Street Boston MBTA

Kenmore Loop at Kenmore Passenger Station MBTA

Commonwealth Ave Public Alley ofHarvard Street Brookline MBTA

Aspinwall Off Longwood Avenue Brookline MBTA

Hanunond Pond Off Hammond Pond Parkway Brookline N-Star

Mattapan River Street Boston MBTA

Ashmont Dorchester Avenue Boston MBTA

452 Overhead Catenary System (OCS)

The OCS for the MBTA Green Line is a simple catenary equipped with an auto-tensioning system to maintain the proper level of tension in the OCS contact wire A system of counterweights automatically and continuously maintains the proper degree of tension in the system For yard tracks and some sections of embedded track single fixed trolley wire is used instead The trolley wire requires that tension be manually adjusted by traction power personnel to accommodate changes in the ambient temperature and other conditions The manual method is less expensive to build but labor intensive and more expensive to maintain

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

It also can increase the risk of entanglement of a pantograph in the catenary under certain conditions

The following list of major components 1s included in the detailed traction power and overhead catenary maintenance plan

bull A C Vacuum Breakers bull AC Load Break Switches bull Rectifier Transformers bull Rectifiers bull DC Breakers and Contra Is bull Auxiliary Transformer bull Potential Transformers bull Batteries bull TPSS Air Conditioning bull Fire Alarm TestRepair bull Emergency Operation Switches bull Manual Operation Switches bull OCS Tension and Height bull Manholes bull Safety Equipment bull Emergency Trip Switch System bull Station Lighting bull Emergency Ventilation Systems bull Station Power bull Documentation of all inspectionswork

In addition to the maintenance of the traction power substations and the OCS for the Light Rail Division the Traction Power Department is responsible for the maintenance of the Heavy Rail Divisions third rail system and its traction power substations the ventilation and lighting systems for all tunnels I underground segments auxiliary power equipment the UPS systems and other associated equipment

The Traction Power Department is equipped with the specialized vehicles and other gear that arc required to maintain the system

46 Building and Structures

The Deputy Director of Building and Structures has the responsibility for the maintenance of the right-of-way stations bridges and other structures revenue vehicle maintenance facilities passenger stations and wayside system facilities for the MBTA Subway System

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

The Building and Structures Department performs the periodic maintenance and repairs needed to maintain the right-of-way stations buildings and shop facilities of the MBTA Subway System

47 Engineering and Maintenance Projects Systems Engineering

The Maintenance of Way Engineering Department supports the Communications Traction Power and Signals Departments with systems design evaluation and testing oversight for both in-service and proposed rail projects

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

50 SUBWAY FLEET AND SUBWAY FLEET SERVICES

51 Management and Supervision

The Division Chief of Light Rail Maintenance monitors all rail fleet activities on the Green Line Themiddot Green Line Maintenance Superintendent is responsible for managing the day-toshyday operations at each of the carhouses The Senior Director of V chicle Procurement and Quality Assurance oversees all of the Everett Shops operations including the main repair facility The Section Chief for the Everett Main Repair Facility manages the operation on a daily basis

Shift operations include a number of forepersons managing the work of tradespeople rail repairers and other support staff for fleet maintenance

52 Description of MBTA Green Line Light Rail Fleet

The MBTA Green Line fleet of Light Rail V chicles (LRV s) presently consists of 114 Type 7 Kinki- Sharyo Cars and 95 Type 8 AnsaldoBreda Cars which are articulated with an A and B section The Kinki-Sharyo car seats 46 with a typical capacity of 101 The AnsaldoBreda Cars are a 70 percent low floor vehicle with a deployable bridgeplate located at each of the low floor doorways to provide access for disabled customers they seat 44 and accommodate up to 2 wheelchairs with a typical capacity of 101 Both types of cars can hold additional standees under crush load conditions

The cars are designed to operate on a nominal 620 volt DC supplied by an OCS Each car has a single pantograph on the A end of each car that is extended vertically to contact the OCS to collect electrical energy for traction power and the vehicles auxiliary systems Each car is equipped with a radio climate control system and has a train operator cab on each end of the vehicle so that a single vehicle can be operated in either direction in customer service The cars may operate singly or in trains of two or three cars with a train operator for each car as defined by MBTA work agreements As one of their duties chief inspectors and inspectors assist train operators when needed

MBTA is in process of procuring an additional 24 cars for use on the entire Green Line system including the anticipated Green Line Extension The LRVs in this order will be designated as Type 9 cars

The Type 9 cars will differ in the following ways from the AnsaldoBreda Type 8 car

bull For the Type 9 car ASME RT-1 crashworthiness requirements will be specified providing improvements in crashworthiness performance through incorporation of crash energy management (CEM) features in the structure The CEM design will increase the amount of collision energy that can be safely absorbed by the Type 8 vehicle

bull 4 wheelchair locations will be required in the low-floor area of the Type 9 as opposed to 2 in the Type 8

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bull Sliding plug doors will be required on the Type 9 car in place of the hi-fold doors used on the Type 7 and Type 8 cars

bull The HV AC system is required to utilize hermetically sealed scroll type compressors units with variable capacity control rather than the traditional piston-type compressors

bull The cars are required to utilize energy and life-cycle cost saving LED interior lighting bull The cars will be equipped with an internal and external video recording system

covering the passenger compartment doorways and the right-of-way from the operating end point of the view

bull The Type 9 car will be required to include additional passenger information signs and internal video information displays

521 Fleet Interchangeability

The Type 9 cars are specified to operate independently of the Type 7 and Type 8 cars The MBTA anticipated significant impacts to both cost and schedule should the Type 9s be required to be fully operationally compatible with the existing fleets Type 9 cars will be required to be mechanically compatible with the existing fleets to ensure collision compatibility and allow for recovery of disabled trains

522 Heavy Rail and Light Rail Operations Fleet Management Plan

The Heavy Rail and Light Rail Operations Fleet Management Plan is currently being updated to provide more detailed fleet operating and maintenance infonnation for tl1e Green Line as well as all other MBT A Subway lines

523 Train Control

The Type 9 cars will he manufactured with sufficient space under the vehicle to install electronic equipment for train control The remaining cars in the MBTA Fleet will need to be retrofitted to operate on lines equipped with train control

53 Description of Light Rail Fleet Services Facilities

531 Everett Subway Repair Facility

The Everett Subway Repair Facility located inEverett MA performs heavy repairs for which carhouscs do not have the appropriate tools and equipment to perform The Everett Subway Repair Facility typically perfonns on heavy equipment such as trucks HVAC units etc which are transported hctweeri the carhouses and Everett by MBTA employees In addition the Everett Main Repair Facility has the equipment to remanufacture critical components which are then returned to inventory

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532 Riverside Carhouse

The Riverside Carhouse located in Newton MA near the junction of Route 128 and the Massachusetts Turnpike is a large maintenance facility that is typically used for the Green Lines heavy repair operations Heavy repairs are considered repairs that require more than 24 hours to complete from the time the vehicle arrives at the shop The facility contains a car wash inspection repair areas blowing pit wheel truing pit resistor and pantograph repair area equipment and truck removal areas paint booth parts storage lube room battery room and welfare facilities The Riverside Carhouse which can store 90 vehicles in the yard has the capability to repair trucks true wheels change out HVAC units sandblast and paint vehicles replace windows and perform body repairs

533 Reservoir Carhouse

The Reservoir Carhouse located in Brookline MA ncar Cleveland Circle is a maintenance facility that primarily performs running repairs Running repairs are repairs that can be completed within 24 hours after the vehicle has arrived at the shop The facility which can store 51 vehicles in the yard contains a car wash car storage and three track inspection areas track and truck repair areas and a parts storage facility The carhouse also has the ability to remove trucks from the vehicles in the truck repair area and repair the electronic assemblies

534 Lake Street Carhouse

Lake Street Carhouse which can store 22 cars in the yard is located on the BostonNewton line at the terminus of the Boston College Line As the smallest carhouse employees perform daily inspections on a portion of the fleet and repair of minor defects if found Otherwise the repair work is referred to Reservoir or Riverside Carhouses

535 Green Line Extension (GLX) Carhonse

The GLX Carhouse which will be located in Somerville MA will provide washing cleaning inspection and maintenance and will have the capability to perform most vehicle repairs for the MBTA Green Line fleet

The main shop building at the Yard will contain tWo tracks with service and inspection pits and a third repair track with a hoist for heavier repairs as well as a wheel truing machine A second building will house a train washer facility

The GLX Carhouse must also depend on the Everett Subway Repair Facility for certain types of heavy repairs

The GLX Carhouse and Yard will have its own traction power substation to provide energy to the OCS for the facility LRV movements within the yard are made under the supervision of a yardmaster located at the carhouse

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The GLX Yard will provide the yard track storage for Green Line LRV s that have been inspected serviced repaired washed cleaned and prepared for revenue service There will be several dedicated storage tracks Upon commencing revenue operations for the Green Line Extension a total of 80 LRVs will be supported by the GLX Carhousc The overall storage capacity for GLX Yard is 80 cars

The overall size and configuration of the property parcel on which the GLX Carhouse and Yard is located provides significant limitations to the layout of the facilities and to the efficiency of LRV and train movements within the yard areas The site is constrained geographically by terrain features including a street on the northwest side the MBTA commuter rail system mainline right-of-way on the east side the MBTA Green Line right-ofshywayoverhead bridge on the south side and the Broadway Street overhead bridge

These space limitations place a greater emphasis on the careful coordination of train and LRV movements and the development of an efficient yard operating routine

536 Mattapan Repair Shop

The Mattapan Repair Shop which is located in Boston MA is a maintenance shop that performs running repairs and vehicle inspections The facility which can store 10 vehicles in the yard contains a car storage area and two track inspection areas track and truck repair areas and a parts storage facility The Mattapan Repair Shop must also depend on the Everett Subway Repair facility for certain types of heavy repairs

54 Subway F1eet Inspection and Maintenance

The Preventive Maintenance Program consists of regularly scheduled actlvilics that arc necessary to maintain the performance level of the vehicles and their components Examples of typical activities include complete lubrication calibration adjustments and replacement of consumablcs such as air filters brake padsshoes and pantograph carbon strips Additionally many items arc visually inspected and repaired or replaced as needed

Preventive maintenance inspections are mileage-based for the Type 7 Cars - they are inspected at 6500 mile intervals or at 90 days if they havent accumulated 6500 miles Type 8 vehicles are inspected on a 90-day interval The PCC Cars are inspected at 30-day intervals

The HVAC system is inspected ammally Air compressor inspections are also performed on an annual basis There is an on-going coupler modification program in place Other campaigns and modifications are initiated on an as-needed basis

541 Cleaning and Servicing

The car interior is swept every night while more intensive cleaning such as washing the floors or window cleaning is done in accordance with a cleaning contract that MBTA has with an outside vendor When the car arrives at the carhouse yard after revenue service the

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car is sent through the train washer depending on the time of year for its external washing Following the washing and cleaning the train is moved to the yard

Most minor repairs can be made while the train is in the yard If necessary the train can be moved to the shop and spotted for repairs that cannot be done in the yard Once all needed repairs and cleaning is done it is moved to the designated storage track and positioned for its next assignment

542 Unscheduled Maintenance and Repair

In each of the individual carhouses reports of needed maintenance or repair may come from the operators or from the rail repairers during their daily inspections while preparing the fleet for service The need for repairs may be communicated verbally via hand-held radios or by generating a work order For LRVs in revenue service the train operator reports the fault or needed repair via portable or car-borne radio to the OCC The OCC then initiates a response to the train and also sends a work order to the maintenance department for repairs that may be needed

For maintenance or repair needs discovered in the yard depending upon the type of repair needed the vehicle may be repaired in the yard or moved into the shop and onto a service and inspection (SampI) pit or onto the heavy repair track and placed on the hoist Normally one of the two SampI pits will be utilized for unscheduled maintenance while the other is reserved for scheduled maintenance activities

For maintenance or repair needs that occur during revenue service the response is normally addressed in one of two ways The problem may be able to be handled in revenue service by the actions of the train operator who can respond to the problem while at the same time communicating with the OCC to notify them of the problem or by a transportation official Ifmiddot a long delay is expected then a repairer from Green Line Maintenance will be dispatched Otherwise the train will be pushed or pulled from service from the next train on the line

Reports of a vehicle incident problem are normally made via radio by the train operator In turn all response personnel become aware of the situation at the same time and can start formulating a repair or replace strategy MBTA personnel arc trained to follow specific procedures to safely address maintenance issues that occur on in-service trains

Line supervisors and some inspectors have a well-equipped sport utility vehicle (SUV) and move from place to place along the line as their duties require There are 25 inspectors and transportation supervisors on the line at any given time With the extension of the Union Square and Medford Branches three additional inspectors and one supervisor will be assigned to the cast end of the mainline and will be available to assist with incidents

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543 Critical Systems Replacement or OverhaulRebuild Program

In addition to the regular maintenance needs of the fleet the META will complete programmatic replacement of critical systems or mid-life overhauls of all vehicles as necessary Transit industry standards typically call for the evaluation of rail vehicles after they have been in service 10-12 years If the results of the evaluation indicate that beneficial results would be obtained by replacement of critical systems from rehabilitation (overhaul) then such work would need to be initiated as soon as possible Vehicles requiring an overhaul would be out of service for up to 60 days

Other major repairs to vehicles may occur as a result of warranty programs or be necessary as a result of accident damage

544 Emergency Response Capabilities

When an emergency occurs on the mainline the level of response depends on the severity of the incident Emergency response is utilized for accidents or derailments Accidents include collisions with automobiles persons or objects on the track The Green Line Supervisor Inspector and Rail Repairer Team respond to any accident that occurs on the mainline

At the incident the Incident Commander directs the efforts of emergency responders and reports to the OCC Rail repairer and track maintenance personnel are dispatched from their respective areas in all accident and derailment situations The Supervisor also coordinates with META and other agency emergency response personnel for the safe evacuation of the train ifnecessary

The rail repairers job is to evaluate the damage to the train and to coordinate with the Supervisor to get the train moving again once it has been released to move by the Incident Commander If further support is needed additional personnel are dispatched from the yard as necessary to assist in getting the train off the mainline so that service can continue

If the train cannot be moved under its own power another train may be sent to couple up to it and tow it to the yard Should that not be possible a heavy duty hi-rail Brandt truck designed to tow trains may also be utilized If the Brandt truck is utilized designated personnel at the yard load the portable re-railing equipment box onto the bed of the Brandt truck and drive the truck to the accident site If the accident occurs in an area away from a grade crossing or a level area that prevents the truck from driving directly to the scene then the truck would be placed on the track and would operate over the track to the accident site

In emergency situations the priority is to resolve the situation safely and quickly and to minimize the disruption to revenue service

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60 RULES SAFETY SECURITY AND TRAINING

61 Responsibility for Safety and Secnrity

MBTA has very active and visible safety and security programs led by the agencys Chief Executive Officer

MBTAs Policy Statement The MBTA is committed to providing safe secure reliable efficient convenient public transportation services to the region it serves A major consideration in fulfilling this mission is the safety and security of MBTA customers employees contractors vendors and the general public As such the MBTA has established and implemented comprehensive safety and security programs to ensure all MBT A construction projects and transit services are established and delivered within the highest practical level of safety and security

MBTAs Safety and Security Principles

bull Safety and Security are a 247 priority bull Safety and Security are everyones responsibility bull Accidents and injuries are preventable bull Working safely is a condition of employment bull Passenger and worksite security are vital for MBTAs success bull Training is essential for good safety and security performance bull Management is accountable for safety and security

62 System Safety Management Plan

MBTA Safety Department maintains a System Safety Management Plan (SSMP) in accordance with APTA standards and DPU General Orders The SSMP is the means of integrating safety into all MBTA System operations It establishes the mechanisms for identifying and addressing hazards associated with the MBTA System It also provides a means of ensuring that proposed system modifications are implemented with a thorough evaluation of their potential effect on safety The SSMP describes how accountability for safety is integrated throughout the organization

The MBTA Safety Department is responsible for developing administering and implementing a comprehensive SSMP with specific goals and objectives purposes programs and activities to prevent control and resolve unsafe conditions and hazards that may occur during the life cycle of the rail system The Safety Department shall be involved in all systems beginning with the conceptual engineering design and procurement through to the operational stages

The MBTA self-certifies its own rail transit projects subject to the safety oversight of the DPU MBTA however has a safety (and security) certification program for MBTAs Green Line Extension similar to programs used in its previous rail activations Io addition

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MBTAs Safety Department performs Internal Rail System Safety Audits (IRSSA) as required by DPU FTA and APTA to monitor system-wide compliance with the SSMP As required by DPU the IRS SA is conducted annually in accordance with APTA Guidelines In addition the Rail Transit Safety Section of the DPU conducts an on-site external audit of MBTA rail systems every three years

The SSMP is in the process of being updated to include operations on the Green Line Extension The SSMP is reviewed every three years to make updates corrections and modifications Any revisions to sections of the SSMP prior to the three-year cycle will be distributed as an amendment

63 Regulatory Agencies

631 Federal Railroad Administimiddotation (FRA)

The FRA is the regulatory agency with jurisdiction over railroads involved in interstate commerce and operating on the General Railway System of the United States The FRA regulates most aspects of safety in the railroad environment

The FRA nonnally does not regulate transit systems unless those systems operate on the same tracks or in the same corridor with the General Railway System of the United States FRA regulations do not impact Green Line operations

632 Federal Transit Administration (FTA)

The FTA is the regulatory agency with jurisdiction over transit systems in the United States that are not regulated by the FRA and receive federal funding The FTA through 49 CFR Part 659 has required the establishment of State Safety Oversight Authorities (DPU in Massachusetts) to oversee provision of adequate safety and security on rail transit systems The FRA and FTA work closely with state rail oversight and regulatory bodies such as the DPU to provide effective regulatory control of the public transit industry

633 Federal Communications Commission (FCC)

The FCC is the agency having jurisdiction over railroad radio communications and communications systems Its jurisdiction extends to transit systems including the MBTA

634 Architectural Access Board

The Architectural Access Board (AAB) is a regulatory agency within the Massachusetts Office of Public Safety Its legislative mandate states that it shall develop and enforce regulations designed to make public buildings accessible to functional for and safe for usc by persons with disabilities

To carry out the boards mandate the Rules and Regulations which appear in the code of

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Massachusetts Regulations as 521 CMR 100 have been developed and amended These regulations are incorporated in the Massachusetts building code as a specialized code making them enforceable by all local and state building inspectors as well as by the Board itself These regulations are designed to provide full and free use ofbuildings and facilities so that persons with disabilities may have the education employment living and recreational opportunities necessary to be as self-sufficient as possible and to assume full responsibilities as citizens

The Board consists ofnine members the Secretary of Public Safety or her designee the Secretary of Elder Affairs or his designee the Director of the Office on Disability or his designee and six members appointed by the Governor in consultation with the Secretary of Public Safety from lists submitted by the director of the Office on Disability Six of the appointed members are selected after consultation with advocacy groups on behalf of persons with disabilities The governor secretary and director shall exercise their best efforts to ensure at least two members are registered architects The chairperson shall be elected annually by the members

The authority of the AAB is triggered by any construction renovation remodeling or alteration of a public building or facility or a change in the use ofbuilding from private to public

635 Department of Public Utilities (DPU

The DPU has jurisdiction over railroads street railways and transit systems in the Commonwealth of Massachusetts and is the designated SSO agency required by the FTA The FRA and the FTA both have joint enforcement agreements with the DPU which give the DPU authority to enforce applicable Federal regulations on both railroads and transit systems within the Commonwealth of Massachusetts DPUs own regulations are issued in the form of General Orders and cover a wide range of subjects including signal design and maintenance transit car safety standards grade crossings walkways certain operating speed restrictions for transit systems The most recent DPU regulation affecting the META is to limit the speed of the Type 7 and 8 cars to forty ( 40) mph

636 American Disability Act Access Guidelines (ADAAG)

ADA standards govern the construction and alteration of places of public accommodation commercial facilities and state and local government facilities The Department of Justice (DOJ) maintains ADA standards that apply to all ADA facilities except transportation facilities which are subject to similar standards issued by the Department of Transportation (DOT) Federal facilities are covered by standards consistent with those of the ADA issued under a different law the Architectural Barriers Act (ABA)

The Access Board is responsible for developing and maintaining accessibility guidelines for the construction and alteration of facilities covered by the Americans with Disabilities Act (ADA) of 1990 The Board holds a similar responsibility under the Architectural Barriers Act

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(ABA) of 1968 The Boards guidelines provide a minimm baseline for other Federal departments responsible for issuing enforceable standards

The ADA recognizes and protects the civil rights of people with disabilities and is modeled after earlier landmark laws prohibiting disc1imination on the basis of race and gender To ensure that buildings and facilities are accessible to and usable by people with disabilities the ADA establishes accessibility requirements for State and local govermnent facilities under title II and places of public accommodation and commercial facilities under title III The law requires that the Board issue minimm guidelines to assist the DOJ and the DOT in establishing accessibility standards under these titles Those standards must be consistent with the Boards guidelines

64 Industry Organizations and Standards

641 American Public Transportation Association (APTA)

APTA sets standards for Passenger Emergency Response Plans System Safety Program Plans and other safety-related and security-related matters It also has an established peer review program in which periodic safety audits of the operations of member carriers arc conducted by other APTA members assisted by certified safety professionals The MBTA is a member of APT A and many members of the MBTA Subway and Bus Systems are active participants in APTA activities and programs

642 American Railway Engineering and Maintenance-of-Way Association (AREMA)

AREMA through its extensive worldwide membership conducts extensive research and testing of the methods standards and materials used in the construction and maintenance of railways AREMA publishes its standards and recommended best practices for its membership and these are widely used in the railroad industry

643 National Fire Protection Association (NFPA)

NFP A issues flammability and fire safety standards for the materials used in the manufacture and construction of vehicles buildings components products and supplies All MBTA rail systems must comply with the requirements ofNFPA Section 130

65 Operating Rules

Operating and safety rules are contained in the MBTAs Rules for Operators and Other Employees of the Light Rail Lines This book applies to the entire MBTA Light Rail System These rules and instructions authorize or govern the movement of trains authorize govern

or restrict the use of the main track by trains authorize govern or restrict the use of the main track by maintenance personnel authorize work to be done or personnel to be on the operating right-of-way or affect the safe operation ofthe railroad

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66 Standard Operating Procedures

Standard Operating Procedures (SOPs) define the steps to he taken hy operating or other employees who are on the right-of-way under specific circmnstances and in specific situations These SOPs are contained in the MBTAs System Book of Operating Rules and Procedures They provide a checklist of actions to be taken by employees in response to a specific situation named in the title of the SOP The SOPs do not define in detail how to perform the actions but only prescribe what actions shall be taken under certain circumstances Their purpose is to generate consistency and efficiency within the organization

67 Special Orders

Special Orders contain statements that can add delete or modify any operating rules or SOPs They act as mandatory instructions designed to satisfy the requirements beyond the operating

rules and SOPs

68 Training and Qualification

681 Training for Transportation

The Light Rail Training Department is responsible for all training involving mainline yard and train activities on the MBTA Subway System

The Basic Train Operator Training Course is an intensive eight-week course Prior to being selected for the Basic Train Operator Training Course all candidates must pass a preshyemployment test Criminal Offender Record Information (COR) check and physicaldrug test The successful candidates are then invited to attend the Course to become a part-time operator All operators become members of the Amalgamated Transit Union (Local 589)

The Basic Train Operator Training Course is a combination of classroom and hands-on training The successful graduate must re-certify after every two years of service according to current DPU requirements MBTA requires re-certification every two years but has a goal of annually recertifying operators The Re-Certification Class is a one-day eight-hour class

Officials supervisors yardmasters and instructors arc given additional training of one to three weeks In addition all Green Line dispatchers attend an eight week training course

682 Training for Signal Systems

Newly hired signal inspectors are trained on the systems that are currently installed with a focus on preventive maintenance instruction manuals and in the case of new lines consistent with the Project Management Plan A full program of familiarization with all lines is accomplished

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All signal inspectors are hired at the journeyman rate and there is presently no apprenticeship program

In addition to their maintenance training maintenance personnel are trained in rules and operating procedures by the Rail Operations Instruction staff

683 Training for Light Rail Vehicle Maintenance

While Subway Fleet Services personnel receive training as they begin their career at the MBTA specialized courses of instruction arc under development The various instruction departments and Operations management are reviewing the training needs of each of the lines and will set up the appropriate classes Each instruction department maintains training records for each employee sorted by shift These training records clearly showwhich courses an employee has and has not completed The supervisor then looks at his manpower workload and vacations and decides how many people to send to training courses When there is more than one employee with the same training needs work days and shifts then seniority is usually the determining factor in deciding which employee will attend the training first

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

70 SERVICE INTERRUPTIONS AND EMERGENCIES

71 Principal Objectives

711 Safety and Security

The first priority in responding to and handling an emergency or a service disruption is for the safety and security of the customers MBTA and contractor employees emergency responders and members of the general public

712 Loss and Damage Mitigation

Once the safety and security of customers employees emergency responders and the general public has been assured the next priority in handling an emergency or a service disruption is to mitigate loss and damage to MBTA equipment property and facilities as well as to third party property that is adjacent to or in any way affected by the situation

713 System Recovery

As soon as the situation permits and once the safety and security of persons and property has been assured actions must be taken to restore system operations to normal If at all possible depending on the circumstances the goal of failure management activities is to maintain service to the highest degree possible during a service interruption This may be achievable through tum-back operations or single-track operations

Many actions such as calling for and the staging of extra equipment personnel materials and the establishment of bus bridges substitute bus service or other measures to provide alternate transportation to patrons can be taken while the cause of the service interruption or emergency is being investigated and handled In major events where the service disruption may be of an extended duration management supervisory and service personnel will work in shifts to provide needed rest and relief while ensuring sufficient coverage for the situation

72 Service Recovery Scenarios

Equipment failures accidents incidents and other events or conditions can adversely affect scheduled rail operations hinder system performance and disrupt operations beyond normally scheduled recovery capabilities

The impact that these situations have on rail operations is influenced by the following factors

bull Nature of the accident incident or failure bull Location on the system bull Train headways and ridership levels at the time andor bull Effectiveness of the service recovery strategy

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

This section discusses briefly the most common types of events tbat can interfere with scheduled service and the general effects that each could have on operations and recovery strategies Experience has shown that each situation will have its own characteristics that affect the recovery strategy

721 Collision or Derailment

A collision or derailment of one or more trains may result in death or personal injury to passengers or employees as well as damage to vehicles track signals the overhead catenary system and other property If a derailment occurs on a main track it may well result in tbe obstruction of botb main tracks due either to the derailment itself or due to recovery efforts The accident can be expected to adversely affect train operations for several hours or even one or more days depending on the circmstances The time required for conducting an investigation before vehicles are permitted to be moved and the ability to reach tbe scene with recovery equipment and materials will be very important factors in determining how long the railroad will be out of service Wherever possible tbe priority will be to return one track to service as quickly and safely as possible to get minimum service operating again

722 Fire or Smoke

Fire or smoke that can interrupt operations may or may not be from tbe rail operations A fire or heavy smoke from a fire adjacent to the railroad or fire hoses strung across tbe tracks may delay tbe passage of trains These scenarios may interrupt operations without actually causing casualty on tbe rail system itself

If the fire or smoke occurs at a station or on the right-of-way train operations may be suspended until the situation is brought under control This may result in trains being moved to the nearest passenger stations so that passengers may alight and be moved via alternate means such as a bus bridge operation past the obstructed segment of the railroad

If the fire or smoke is on a light rail vehicle then the evacuation of passengers in the safest and most expeditious manner will be required Doing so may result in the need to curtail all train operations in the -affected area until tbe situation can be resolved Due to the high-floor level-boarding configuration of all cars and trains in the rail system if at all possible during emergency situations alighting between stations should be done with the assistance of rail operations personnel

723 OutsiderTrespasserSuicide

Accidents involving outsiders trespassers or persons who attemptcommit suicide on the right-of-way will normally cause service to be shut down sometimes for several hours depending on the circmstances and the decisions of the responding authorities In such cases it may be difficult to accurately estimate the amount of time that operations may be interrupted In some cases authorities may detain the train and its operator until an investigation is progressed sufficiently to allow their release Authorities may also elect to

01-06-2011 61

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

interview passengers that are on the affected train Each of these actions can affect the recovery strategy

724 Death

A death or serious personal injury to a customer an employee or a member of the general public on a train can be expected to result in an extended delay to that train Depending on circumstances and the instructions from emergency response personnel it may be possible to resume restricted speed single-track operations around the affected train while the situation is cleared In any event the situation may result in the train being held for several hours and then being removed from service after the incident

If the death occurs on the right-of-way it is probable that all train operations may be suspended until the situation is cleared or until single-track operations can be safely established

725 Personal InjurySerious Illness

If a serious illness affects a passenger on a train emergency response personnel will be called After they have attended to the person and removed him or her from the train the train is normally released and free to resume service In such cases delays to that particular train may be 10-30 minutes depending on the situation Other trains are also affected by the stopped train but service can normally be continued on the line after the incident has been cleared If possible single-track operations and alternate service will be established as soon as it is safe to do so

In the case of a serious personal injury once the medical emergency has been handled delays may also result due to the need to interview witnesses and conduct an investigation These delays may prevent or delay the resumption of service at the site depending on the circumstances

726 Grade Crossing Accident

An accident at a public crossing at grade can be expected to resl(it in delays to all trains at the site until the emergency has been cleared and the accident investigation has progressed to the point that vehicles and personnel are released by the MBTA Transit Police Additional delays may result from the need to clear damaged vehicles from the scene including the removal of a damaged train

Depending on the severity of the accident a transportation official will conduct the initial investigation for MBTA MBTA Transit Police personnel will conduct an official investigation for liability purposes A unified command between MBTA Transit Police personnel and the agencies with local jurisdiction will be established at all grade crossing accidents and incidents

01-06-2011 62

MBTALight Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

7 2 7 Hazardous Materials Release

A hazardous materials release off the right-of-way but close enough to pose a hazard may result in the suspension of train and bus service (and all or most all other movements) through a particular area until the sitnation is brought under control and clearance has been received to proceed through the affected area In such cases getting accurate or best estimate information from emergency responders will be a critical factor in determining the most effective recovery scenario

If the hazardous materials release occurs on the right of way there may be an extended period of time in which train operations (and other activities) are not possible at andor near the scene In addition once the sitnation is brought under control additional time may be required for site remediation which also has the possibility to negatively affect train operations

728 Property Damage or Serious Vandalism

Property damage that affects rail operations can include such things as an accident or vandalism to operating systems vehicles equipment stations bridges or other apparatns that affect the safety or efficiency of rail operations In such cases the experience of responding supervisory personnel and the resources that engineers provide will be used to clear the situation and restore operations

729 Wind Heavy Rains Flood

Strong winds heavy rains and floods will require operations to proceed with extreme caution In the case of suspected system impact or an apparent problem service is suspended as appropriate allowed to resume only after inspections have been made by personnel who are qualified and properly equipped to determine that the railroad is safe for operation Particular attention is given to below grade wayside systems locations track conditions OCS and to trees or other objects that may pose a threat to the OCS A water main break can have many of the same effects as a storm and may similarly affect train operations

Special attention will be given to inspecting track bridges culverts and other drainage structures and the approaches to them as well as sub-grade conditions to be sure that the railroad is safe to usc Train operators will be required to proceed under restricted speed rules at locations that are known to be prone to flooding or to the likelihood of debris covering the track during storms All of these precautions take time and can delay scheduled train service

7210 Damaged or Obstructed Track or Structure

With the exception of temporarily obstructed track which sometimes can be cleared fairly quickly allowing service to resume or damageddefective track which can quickly be repaired by one or two persons using small tools incidents involving damaged track andor

01-06-2011 63

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

structures are likely to be events with longer term service disruptions Even if temporary service can be restored there may be speed restrictions andor single-track operations that continue to affect train operations long after the original event so that repair or reconstruction activities can continue

7211 Traction Power System Failure

A failure of the Traction Power System is an event that cuts the electric traction power to the trains It may be the result of the failure of an electrical component in the system a power surge physical damage to the OCS loss of a substation or of the utility power source feeding the substation The failure could involve just one segment of main track both main tracks the yard or segments of the line served by one or more substations If a failure occurs during a revenue service period there will likely be an immediate need to reach passengers in trains stopped between stations so that they may be transferred to a place of safety and alternate transportation

7212 Vehicle Mechanfcal Failure

Vehicle mechanical failures can fall into one of three categories

bull The failure does not affect the vehicles ability to move safely and the vehicle can be repaired or removed from service at the next available point

bull The failure does affect the vehicles ability to move safely and the vehicle can be pushed or pulled to a place where it can be removed from the main track

bull The failure prevents any movement of the vehicle and repairrecovery vehicles and equipment must be sent to the scene to repair the vehicle and make it safe for movement or clear it from the railroad

Personnel and equipment from the Light Rail Maintenance Department will assist in the repair andor recovery effort or will provide trouble-shooting information to the train operator andor supervisor where appropriate

7213 SignalControl System Failure

A signal system failure can be due to the failure of a component in the system or several other causes including the loss of the electrical utility power source that feeds the signal system This can result in the loss of the ability to operate track switches at terminals and crossovers and can result in signals displaying STOP indications or no indications at all

A signal system failure requires all trains to stop prior to the location of the incident OCC will provide the train operator with instructionauthorization to proceed as necessary In almost all instances Manual Block Operations are required to be established to ensure safe operations through the incident area until the system failure has been corrected

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

7214 SCAD A System Failure

The SCAD A system provides control capability and receives indications from the field about the condition of certain critical but non-vital operating systems including track occupancy track switches TPSSs alarm systems etc When the SCADA system is not functioning remote control of equipment may not be possible alarms and other indications from the field may be unavailable to the OCC Green Line dispatcher or they may provide inaccurate information SCAD A Workstations at yards will not operate the mainline system in the event of a SCAD A system failure

For the Green Line switches are placed on hand throw operation when failure of the A VI system occurs If train operations are not normal then qualified personnel must be dispatched to each interlocking to operate it manually in accordance with the operating rules contingency plans and the SOPs

Once the qualified individuals have arrived at the interlocking they will contact the dispatcher at the OCC for instructions As directed by the dispatcher the employee then operates the interlocking by requesting the routings and signals that will be required to restore train operations according to the plan developed by the OCC The dispatcher will establish the priority for the movement of trains at each of the interlockings

7215 Civil Disorder

Civil disorder can occur in a variety of forms including protests large public gatherings illegal strikes and other activities Such situations usually result in a police response with a determination being made by the civil authorities whether or not train operations will be permitted to continue through the affected area and if suspended when they may be resumed Close coordination between law enforcement personnel and civil authorities and the regional OCC is critical to a successful recovery effort

7216 TerroristBomb Threat

Information concerning a terrorist or bomb threat can be received either directly by the MBTA or indirectly through civil authorities In such cases certain aspects of service may be suspended pending inspections and a resolution of the situation Close coordination between MBTA Transit Police local law enforcement persmmel civil authorities and the OCC is critical to a successful recovery effort

7217 Other Recovery Scenarios

The other sccnmios most likely to affect operations are the need to conduct single-track operations over a portion of the line during periods of scheduled service Single-track operations may be necessary for scheduled track maintenance when middotone main track is removed from service for renewal or repair

01-06-2011 65

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

During single-track operations trains will use the one remaining main track between two interlockings for movements in both directions This will require extended travel times for trains using the single-track as well as delays to trains in both directions waiting to use the single-track

Single-track scenarios require that arrangements be made to notify passengers including the elderly and those with disabilities if they must use a different platform to board the train

Of particular concern are those single-track scenarios that include an interlocking within the working limits and that require an extremely long section of single-track actually covering two linear track segments instead of one-track segment These situations are to be avoided if at all possible during scheduled operations because of the serious delays to passengers that result

73 Role of the Operations Control Center (OCC)

731 Description and Location of the OCC

The figure below presents the Operations Control Center Department Organization Chart

Director of Operations

Control Ce-nter

I Deputy Director

ofOCCamp Training

Deputy Division Division Chiefshy

Chief- Plan ~nd Servke

Training

The OCC is located in the MBTA Central Operations Facility at 45 High Street in Boston The OCC is the central facility in which most of the signal and commnnications systems for each of the MBTA Subway lines are located Light Rail dispatchers direct and monitor Green Line train movements operate communications systems and maintain contact with the line personnel and supervisors of the MBTA Subway System and each of its lines

bull MBT A Red Line - Heavy Rail bull MBTA Orange Line- Heavy Rail bull MBTA Blue Line- Heavy Rail

01-06-2011 66

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

bull MBTA Green Line- Light Rail

The Operation Control Center has a representative from the Transit Police Department houses the power dispatchers and the maintenance control clerk in the public address booth For additional information about the OCC please see Section238 above

In the event that the OCC is rendered inoperable or uninhabitable for any reason the MBTA Subway System has established a contingency plan for movement of personnel to alternate locations where control of rail operations can be re-established Those facilities arc equipped with HV AC systems suitable facilities supplies and amenities furnitnre communications system connections site security and other equipment forms and operating supplies that would be necessary to sustain control of operations for an extended period of time Due to the sensitivity of this information further details concerning this facility have been omitted from this document

732 Coordination and Control of the Subway System

The OCC serves as the central point for coordination and control of the MBT A Subway System Working in conjunction with management and supervisors in the field supervisors and controllers at the OCC maintain control of the Subway System and its resources The Green Line dispatcher at OCC is the person in the MBT A Light Rail System who oversees the movement ofvehicles during normal and emergency operations

Yardmasters or Green Line officials oversee yard operations within the limits of their local yard They do not have authority to authorize movements to or on the main tracks of the railroad

733 Immediate Notifications

The OCC notifies supervisors and managers in the event of an accident incident service disruption or anything that may affect the safe secure or efficient operation of the Subway System There is supervisory personnel on-duty 24 hours a day every day Management personnel are either on-duty or on-call (rotating assignments) 24 hours a day every day MBTA uses the NotifY-At-Once paging system for group notifications

The OCC also has the responsibility to call for the services of emergency response agencies when an accident or incident has occurred And as mentioned above the OCC has a Transit Police representative to allow for incident coordination

The OCC submits immediate notification reports to several Federal and State regulatory bodies as required under the agencies regulations for certain types of safety or securityshyrelated occurrences such as death serious personal injury collision andor derailment fire hazardous materials release or spill grade crossing accidents notable law enforcement incidents etc

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

734 Communications Center

The OCC serves as tlte communications center for the MBTA Subway System Most of the communications systems on tlte individual rail lines including the META Green Line tenninate at the OCC where their activities and indications are monitored and recorded

735 Recovery Strategy Formulation and Implementation

Timely and accurate communications arc critical to emergency response and the formulation and implementation of effective recovery strategies

Experience has shown that tlte first reports of accidents and incidents are often inaccurate For this reason when an accident or incident is first reported and after emergency measures have been taken to protect life and property and emergency response agencies have been notified (if appropriate) priority must be given to getting experienced management and supervisory personnel to the scene

Once on-scene their mission is to immediately assess the situation and transmit all pertinent information to the OCC They must also establish communications with tlte emergency response agencies on the scene and report to the Incident Command Post if one has been established Together with the emergency responders they must share information help with an assessment of tltc situation formulate an initial response strategy on tlte scene and then arrange for the necessary resources as dictated by the situation The incident commander on the scene will then relay this information to the OCC This information combined witlt other information relayed from others involved is then used to jointly formulate and implement a rail service recovery strategy

After the initial reports have been made to the OCC and implementation of the recovery strategy is underway it is important to provide frequent updates to the ace including estimates of when certain critical work will be completed when resources will be in place as well as oilier information that the OCC needs to efficiently coordinate the situation

The OCC has the responsibility to update the management and supervision on tlte scene with the status of progress that has been made obtaining personnel equipment materials contractors substitute bus service and other resources that may be required to restore rail service (or substitute bus service) on the line

It is also essential that individual departrucnt heads managers supervisors and other personnel who are responding witlt personnel and equipment keep the ace updated with tlteir progress and provide an estimated time of arrival at the scene or at the place to which they were requested to respond All responding MBTA personnel will respond to the MBT A Incident Commander This is typically a transit official that has been trained in emergency management Heshe will coordinate and delegate all efforts for investigations support and recovery

01-06-2011 68

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

Recovery strategies must include both the critical first actions that must be taken immediately as well as longer-term actions that must be taken to properly respond to the later stages of the situation An important part of the process is getting accurate and timely information to those who will disseminate the information to the public As practicable status or progress reports will be made by the Green Line dispatchers or supervisors via the P A and VMS systems directly to passengers on trains and at station platforms ifpossible

Other information will be communicated through the METAs official public information contact for dissemination to the news media and the public Information must also be passed to those managers supervisors and operators in the field who are coordinating the train service andor the alternate means of transportation so that the plan being implemented matches what the public has been advised to expect and prepare for

Accurate and timely information frequently updated is important to everyone connected with a service disruption

7 36 AccidentIncident Investigation Requirements

Certain types of accidents and incidents as well as accidents meeting certain thresholds for death injury equipment and property damage are subject to investigation by Federal andor state agencies In some cases immediate notification of the agency is required All other accidents are subject to an investigation by local emergency response agencies as well as by MBTA Subway management supervisory and safety personnel

Some agencies such as the National Transportation Safety Board (NTSB) require that under certain defined conditions the accident site and equipment involved must be left undisturbed until representatives from the agency can arrive to begin their investigation or until the agency releases the site for recovery andor restoration activities The time required to conduct the on-site investigation can under some circumstances exceed the amount of time required to clear the site and restore operations

In some cases PTA-mandated post-accident drug and alcohol testing of employees are required and must be conducted under prescribed conditions within a specific amount of time after the accidentincident

Each of the above requirements calls for additional time and can affect the length of time that will be needed to restore train operations to normal schedules at a site These requirements must be carefully evaluated and considered when planning and coordinating repair work and also when estimates of the time that normal service will be restored arc being prepared and disseminated

7 3 7 Coordination of Resources

The supervisors and dispatchers at the OCC are responsible for working with other department managers and supervisors to ensure the proper coordination of the repair effort and the most effective use of the MBTAs resources following a service interruption

01-06-2011 69

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

738 Regulatory Reporting Requirements

In addition to the immediate notification requirements described in Section 736 above written reports of accidents and incidents that meet specific thresholds arc required These reports are prepared and submitted by the MBTA Safety Department to the DPU within the prescribed period after the date of the accident or incident

739 Lessons LearnedContinuous Improvement

When experience handling emergencies and service interruptions identifies improvements that could be made in the SOPs or other official documents for use during future incidents the proposed changes arc submitted to the Instruction Department for evaluation in accordance with the procedures contained in the SSPP f-_-_

1-_-

i-- i ~

I 1

I

01-06-2011 70

MBTA Green Line Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

80 MBTA GREEN LINE STAFFING PLAN

This section desc1ibes the full-time equivalent staffing levels needed to operate and maintain the MBT A Green Line at the present time as well as those levels of additional personnel that are estimated to be required when Green Line Extension begins revenue service in Fiscal Year 2015 Table M is limited to Green Line Operations and direct support for Green Line Operations

Table M- MBTA Green Line Staffing Levels by Department and Position

71 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

01-06-2011 72

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

- i

01-06-2011 73

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

01-06-2011 74

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

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Director of Power amp Transit Facilities 25 Supt Admin amp Finance ~25

Executive Assistant ~25

Technical Librarian ~25

Energy Conservation Monitor ~25

Utility Analyst ~25

Supervisor -middot- Station Support System ~25 I Manager - Station Support System ~25

Engineer ~25

System Repairer ~75

Maintenance Clerk ~25

Clerk IV ~25

Division Clerk ~25

Roofer Foreperson ~25

Sheet Metal F oreperson ~25

Mason Foreperson ~25

Carpenter Foreperson I Gen -RTL Road Foreperson ~25

Painter Foreperson 25 Laborer F oreperson 15 Sub Sheet Metal Foreperson ~5

Sub Painter Foreperson ~75

Carpenter 2 CementFinisher ~75

Building Laborer 4~25

Mason ~5

Sheet Metal Worker 2 Painter 25 Roofer ~75

Sr Director Infrastructure amp Engineering ~25

Building Division Engineer ~25

Supt Building amp Station Maintenance ~25

Administrative Assistant ~25

Supt Elcc amp Mech Maintenance ~25

Supervisor- Building amp Station Maintenance I Mgr Environmental Services ~25

Machinist F oreperson ~25

Asst Machinist Foreperson ~75

Plumber Foreperson ~25

Pipefitter Foreperson ~25

Sub Pipefitter Foreperson ~25

Asbestos Worker 5 Pipefitter 3~5 1 Engineer ~75

Machinist 3~5 l Asst Supervisor of Mechanical Maintenance ~25

Enviromnental Coordinator ~25

Plumber 2 I

0106-2011 75

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

~ D t p 1 _ G(~en me Eis~al Added fq~-Gree~ Lin~ ~x~~~Slon~1 1 ep~r men OSI wn - 2011-- - E l 016 middotshy _ ~ -~ Lear ~-~ 1sca Tear ~ _ ~

- Ifthere is no number in the Added for Green Line Extension Fiscal Year 2016 COlumn assume no increase

01-06-2011 76

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0

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 90- STAFF SUPPORT FUNCTIONS

90 STAFF SUPPORT FUNCTIONS

As it does for other MBTA modes of service METAs general staff will provide staff functions in support of the MBT A Green Line operations and maintenance departments

91 Administrative amp Technical Support

Some of the administrative functions provided agency-wide by MBTA staff to support the MBTA Light Rail System include

bull Automated Fare Collection bull Construction Management and Safety

bull Contract Administration bull Diversity and Economic Opportunity bull Finance and Accmmting

Human Resources

bull Information Technology Systems

bull Legal

bull Marketing bull Payroll and Benefits

bull Program Management bull Purchasing

bull Risk Management bull Third Party Administration

Each of these support categories will not require additional personnel to support the Green Line Extension

92 Contracted Technical Support

Iu addition to the administrative and technical services provided by its own staff MBTA also contracts with consulting engineering firms and other specialized service providers for various activities including

bull Construction Management bull Project Plarming and Engineering bull Project Management Assistance bull Systems Design bull Vehicle Design bull Other functions beyond the staff or technical capabilities of the agency

77 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 100- LIGHT RAIL SCHEMA TICS

100 LIGHT RAIL SCHEMATICS

Schematic I shows the route tracks stations and interockings for Existing Green Line operations

Schematic 2 shows the existing layout for the Mattapan High Speed Line

Schematic 3 focuses on the Green Line Extension

Schematic 4 focuses on the Sectionalization ofPower on the Light Rail System

01-06-2011 78

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Page 11: MBTA Light Rail Transit System

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The Mattapan High Speed Line while on a dedicated right-of-way provides a streetcar service from Mattapan Station to Ashmont Station which is a Red Line station located at the end of the Dorchester Branch

Table A presents the Light Rail active vehicle assignment by model and initial year of revenue serv1ce

Table A- MBTA Light Rail Fleet Assignment

Eight Rail Vehicl~ Types

Date

Presidents Conference Committee

Kinki-Sharyo

1986shy1988

Kinki-Sharyo

1997

AnsaldoBreda

1998 - 2007

Out forBid

Projected Delivery

2015

Total

February 2010 10 94 20 95 - 219

Green Line Extension Pre-Revenue Operations 2015

10 91 19 95 24 243

Tables B and C present the existing MBTA Subway System headways and spans of service Specific information for the MBTA Green Line Extension is contained in Section 3 The hours of operation for each service period are shown in Section 372

of

01-06-2011 3

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Table B- MBTA Subway System Headways

- -shyLine -

-shy- -

- --- -

Weekday -PeakS

-shy

- 7 Weekday Miii-Day

Weekday Evening

We~kday Late Night-

GreenLincB 56 8 10 11

Green Line C 67 10 1314 14

Green LineD 566 1011 13 13

Green Line E 5 78 1314 1314

MBTA Red Line Braintree Branch 89 13 12 12

MBTA Red Line Ashmont Branch 89 13 12 12

MBTA Mattapan High Speed Line 5 78 12 12

MBTA Orange Line 5 8 10 10

MBTA Blue Line 45 89 10 13

Line Saturday AM Peak

Sattfttlay PM Peak shy

St~~day - Evening

- shy- Satu~d~y Late Night

Green Line B 7 6 7 11

Green Line C 10 8 8 10

Green LineD 10 8 10 10

Green Line E 10 7 10 10

MBTA Red Line Braintree Branch 14 14 14 14

MBTA Red Line Ashmont Branch 14 14 14 14

MBTA Mattapan High Speed Line 78 78 I 011 1011

MBTA Orange Line 10 8 10 10

MBTABucLine 89 89 89 1213

Line Suday~M Peak

Sunday-shyPMqeak

-- Suntl~~ shy-Eveningshy- Sunday-_

Eate Niglit

Green Line B 10 89 10 10

Green Line C 10 910 10 10

Green LineD 10 10 10 10

Green Line E 10 10 10 10

MBTA Red Line Braintree Branch 1516 1516 1516 1516

MBTA Red Line Ashmont Branch 1516 1516 1516 1516

MBTA Mattapan High Speed Line 1011 1011 1011 1011

MBTA Orange Line 1213 10 10 10

MBTA Blue Line 1213 89 89 12113

01-06-2011 4

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Note Headways above are shown in minutes

Table C- MBTA Subway System Weekday Span of Service

_Li_te Terminal ~

First Last Terminal First Last

Green Line B Boston College

Cleveland Circle

Riverside

501AM

501AM

210AM Government Center

539AM 252AM

Green Line C 210AM North Station

555AM 246AM

Green LineD 456AM

501AM

205AM

230AM

Government Center

534AM 247AM

245AM

218AM

Green Line E

MBTARedLine Braintree Branch

Lechmere Heath Street

Braintree

530AM

515AMAlewife 524AM 215AM

MBTA Red Line Ashmont Branch

Alewife 516AM 222AM Ashmont 516AM 230AM

MBTA Mattapan High Speed Line

Ashmont 517AM 105AM Mattapan 505AM 253AM

MBTA Orange Line

Oak Grove 516AM 226AM Forest Hills 516AM 222AM

MBTA Blue Line Wonderland 513AM 226AM Bowdoin or Government Center

530AM 249AM

All trackage in the MBTA Light Rail System including the MBTA Green Line is installed to US standard gauge specifications - four feet eight and one half inches

The MBTA Subway System continues to experience annual ridership growth Weekday hoardings are projected to increase an average of 09 percent on the Green Line and 19 percent on the Red Orange and Blue Lines (per year averages)

22 MBTA Green Line Extension Project Description

The Proposed Action is envisioned to provide service to College Avenue and to Union Square using a two-branch operation both in existing commuter rail rights-of-way The 34shymile Medford Branch would operate from a relocated Lechmere Station to College Avenue in Medford along the MBTA Lowell Line commuter rail right-of-way This branch would begin at a relocated Lcchmere Station and head northwest meeting the MBTA Lowell Line just south of Washington Street in Somerville From Washington Street the alignment would run parallel to the MBTA Lowell Line terminating its route at College Avenue in Medford The 09-mile Union Square Branch would operate along the MBTA Fitchburg Line commuter rail right-of-way Jiom a relocated Lechmere Station into a terminus at Union Square in Somerville

01-06-2011 5

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The primary infrastructure improvements associated with the Proposed Action would include relocation of existing commuter rail lines construction of approximately four miles of new light rail track and systems four multi-span viaducts seven new stations and a vehicle maintenance and storage facility as well as reconstruction of 11 bridge structures to support the extended service

Estimated travel time between College Avenue Station and Lechmere Station for the proposed Green Line Medford Branch is 95 minutes Green Line service beyond Lechmere Station for the Medford Branch would operate on headways equal to that of the existing Green Line D branch service five minutes in the morning and evening peak periods and ten to thirteen minutes during off-peak periods

Estimated travel time between Union Square and Lechmerc Station for the proposed Green Line Union Square Branch is 45 minutes Green Line service beyond Lcchmere Station for the Union Square Branch would operate on headways equal to that of the existing Green Line E branch service five to six minutes in the peak periods and between seven and fourteen minutes during off-peak periods

Fares for the Green Line Medford Branch and Union Square Branch would be $170 for oneshyway adult trips based on current MBTA subway fares

23 MBTA Light Rail Facilities and Systems

231 Stations and System Accessibility

TableD presents a complete list ofMBTA Light Rail stations including existing stations and those that will be constructed as a part of the Green Line Extension (in italics) beginning at Lechmere Station going east to Union Square Station in Somerville and College Avenue Station in Medford and west to the terminus stations at Heath Street in Boston Boston College Station in Brighton Cleveland Circle Station in Brighton and Riverside Station in Newton The table also includes the stations associated with the Mattapan High Speed Line which is not part of the Green Line System

01-06-2011 6

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

TableD- MBTA Light Rail Stations

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Service Branch

Station Station T e

~

~

Bus Route Connectionsshy

~

-

Platform

~ -~- -

-

Accessibleshy

~

Elevator

~

--

~- -Escalator

~

- --parking

D Fenway G 47 CT2 Side Yes No No No D Longwood G Side No No No No D Brookline Village G 606566 Side Yes No No No D Brookline Hills G 60 Side Yes No No No D Beaconsfield G Side No No No No D Reservoir BG 5186 Side Yes No No No D Chestnut Hill

Newton Center G Side No No No No

D G 52 Side Yes No No No D Newton Highlands G 59 Side Yes No No No D Eliot G 59 Side No No No Yes

D Waban G Side No No No Yes D Woodland G Side Yes No No Yes D Riverside G Center Yes No No Yes E Prudential

Symphony UG 39 Side Yes No No No

E UG 1 39 CT Side No No No No E Northeastern Univ M 39 Side Yes No No No

E Museum ofFine Arts

M 8 19 39 47

CT2 CT3 Side Yes No No No

E Longwood Medical Area

M 39CT2 Side Yes No No No

E Brigham Circle M 3966 Side Yes No No No E Fenwood Road G 3966 None No No No No E Mission Park G 3966 None No No No No E Riverway G 3966 None No No No No E Back of the Hill G 39 None No No No No E Heath Street

Mattapan Station

G 1439 Side Yes No No No

HSL G 24 27 28

2930 31 33 245

Side Yes No No Yes

HSL Capen Street G Side Yes No No No HSL Valley Road BG Side No No No No HSL Central Avenue G 240 Side Yes No No No HSL Milton G 217 Side Yes No No Yes HSL Butler G Side Yes No No Yes HSL Cedar Grove G Side Yes No No No

HSL Ashmont G

182122 23 24 26

27215217 240

Side Yes Yes No No

Source MBTAcom Lcchmere Station will have a center island platform once it is relocated

AE=Aerial Structure BCrBclow Street Grade G=At Street Grade AG=Above Street Grade M=Median UG=Undcrground

Green Line Extension Stations

All station platforms on the Green Line Extension will be designed to accommodate trains of up to four vehicles and will have a center island platform The single center island platform station configuration is much more convenient for passengers particularly the elderly and those with disabilities especially when service interruptions result in irregular train operating

01-06-2011 8

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

patterns For this same reason the center platform configuration helps reduce station dwell times and reduces overall delaysmiddot during periods of irregolar train operations when schedule recovery is critical Please sec Sections 362 and 363 for further information about station platforms and accessibility during single-track operations

Interior stations will be equipped with a telecommunications device for the deaf (TDD) for persons with hearing disabilities Stations will also be equipped with push-button-activated (voice only) passenger assistance intercom systems Canopies will be installed on portions of the platforms of surface stations to provide customers with moderate protection from some weather elements Map and information display cases are located on all platforms Stations will be equipped with Public Address (PA) and Variable Message System (VMS) features

Ticket Vending Machines (TVMs) and Fare Gates will be located at all seven stations associated with the Green Line Extension project Lechmerc Station will have an adjacent park-and-ride facility and all stations will have kiss and ride areas to accommodate patrons arriving or departing by car In addition each of the stations will have bicycle racks for storage

All the Green Line Extension stations will meet the Americans with Disabilities Act of 1990 (ADA) accessibility requirements All stations will be equipped with elevators for persons with mobility needs and will also have escalators andor stairs between the underground segment and the surface level The station platforms will be set eight inches from the top of rail

Existing Green Line Stations

As noted in Table D three of the existing stations have a center island platform Fifty-seven (57) stations arc equipped with two side platforms one serving each track Park Street station is double-tracked on the outbound and inbound sides which are separated by a fence and four stations on the E Line have no platform as customers board the train from the middle of the street

On the extstmg Green Line most of the extstmg Central Subway Stations are ADA accessible with the exception of the Science Park Government Center Boylston Street Hynes and Symphony Stations While the Science Park and Government Center Stations are expected to be accessible when the Green Line Extension begins revenue service the MBTA has programmed no capital funds for accessibility improvements at the remaining Green Line Central Subway Stations at this time

232 Revenue Vehicle Fleet

V chicles assigned to the existing Light Rail Transit system include the AnsaldoBreda and Kinki-Sharyo light rail vehicles There are currently 95 AnsaldoBreda cars and 114 KinkishySharyo cars providing revenue service on the four Green Line branches and Central Subway

01-06-2011 9

PCC 1945-46 Standard

WH 10 46 100 1010 40 Designate d

Type 7 (1) 1986-88 Kinki-Sharyo WH 3600middot3699 94 74 104 1110 85500 46 101

Type 7 (2) 1997 Kinki-Shatyo ADTnmz 3700-3719 20 74 104 1110 85500 46 101

Type 8 1998-2007 AnsaldoBreda ADTranz 3800-3894 95 74 104 11

87000 44 10195

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

System With the addition of the Green Line Extension the Green Line fleet will expand by 24 vehicles Light rail vehicles use traction power provided by the Overhead Catenary System (OCS) that is accessed by vehicle pantographs The light rail vehicles are approximately 74 feet long and 88 inches wide They are designed to seat 46 passengers with room for an additional 55 standees for a total planning capacity of up to 101 passengers per vehicle See Table E for more detailed infonnation In addition there are 10 Presidents Conference Committee Cars which provide service on the Mattapan High Speed Line

Table E- MBTA Light Rail Fleet Characteristics

Source MBTA

233 Vehicle Fleet Maintenance and Train Storage Facilities

The MBTAs Green Line light rail vehicle fleet is stored and maintained at the Riverside Reservoir and Lake Street Carhouses which are located at the west end of the Light Rail System In additionmiddotto these repair shops the MBTA has a maintenance facility located at 80 Broadway in Everett MA to perform major heavy repairs and remanufacture critical components In addition cars are stored overnight at Lechmere Yard and occasionally in the Central Subway

The Riverside Reservoir and Lake Street Carhouses provide the washing cleaning inspection and limited maintenance and repair capability for the AnsaldoBreda and KinkishySharyo fleet The three yards together have approximate storage of one 190 vehicles A new maintenance facility and yard is expected to be constructed for the Green Line Extension in Somerville MA Based on the current design there will be sufficient storage for 80 vehicles and the yard will have the same maintenance functionality of the Reservoir Carhouse along with a wheel truing machine For more details refer to Section 53 Description of Rail Fleet Maintenance Facilities

The PCC Cars are maintained at the Mattapan Repair Shops which performs inspections minor repairs and vehicle cleaning

130

269 269

199

01-06-2011 10

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

--_

234 Main Line Track Segments

The entire Green Line is a double track system with the exception of where the number of tracks expands at Park Street Station and at Kenmore Station westbound

Table F lists all Green Line interlockings situated between the BostonBrooklineNewton termini and Lechmere Station

Table F- MBTA Light Rail Interlocking Locations

Type oflnterlocking

--

Location -

Crossover Riverside Yard Crossover Waban Station Cros-sover Newton Highlands Crossover Theater Crossover Crossover Reservoir Turnback Crossover Tennis Court Crossover Crossover

Brookline Hills FenwayPark

Crossover Cooley Crossover Prudential Station Crossover Arlington Station Crossover Charles Crossover Crossover T-1 and T-2 (BoylstonPark Street to Tremont Siding) Crossover Haymarket Crossover Crossover Crossover

North Station Blandford Street Naples Road

Crossover Washington Street Crossover Crossover

Cardinals Crossover Wigglesworth Crossover

Crossover Crossover

Northeastern St Marys Street

Crossover Coolidge Corner Crossover Ayer Road Crossover Crossover

Loons Loons

Loops

Cleveland Circle Crossover Kenmore Park Street Government Center

Loons Brattle Loop Sidings Blandford Sidings Northeastern Sidings Charles Sidings Tremont

Yard Tumbaek Reservoir Uooer Yard Yard Tumbaek North Station Yard

01-06-2011 11

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

All Green Line interlockings are normally controlled from the Automatic Vehicle Identification (A VI) Wayside System The routes are set by the train operator and monitored by the Operations Control Center (OCC)

In the event of an A VI system failure all interlockings can also be controlled by hand by operating personnel The Wayside Signal System is configured so that during normal operations train operators can request routings through the interlockings by means of the AVI System

If the operating situation requires single-tracking operations between two interlockings the transit times over certain segments will be much longer than the recommended travel time This is due to the Green Line Operating Rules to support a single-track headway time This is due to the distance between most of the interlockings These extended transit times will result in substantially increased headways between trains during irregular operations During peak periods should single-tracking be required the system as presently configured will not be capable of transporting the required number of passengers without extended delays and passenger mconvemence

235 Traction Power System

While the MBTA has a 138kV system largely fed from one utility wholesaler some outlying substations are fed by a local utility company There are thirteen Traction Power Substations (TPSSs) located at varying intervals along the Green Line which are near the main tracks and accessible from the street level for maintenance The Traction Power Substations convert the electrical energy from the utility source to the 600 Volt DC current used to energize the Overhead Catenary System (OCS) The light rail vehicles then collect the electrical energy from the OCS by means of pantograph devices located on the tops of the light rail vehicles These pantographs can be raised to contact the OCS or lowered during periods of maintenance middotor at other times when necessary Electric power has important advantages including reduced noise and exhaust emissions compared with diesel propelled transit vehicles

The OCS system on the double track mainline of the MBTA Green Line route depends on site specific features along the various segments of the alignment

bull Simple Catenary Anto Tensioned (SCAT) A messenger and contact (trolley) wire organized into approximate one-mile tension segments and tensioned via a series of pendulum or balance-weight assemblies (BW As) at the end of each tension segment accompanied by a Mid-Point Anchor(MPA) assembly that keeps the conductors from creeping in one direction or the other This SCAT allows horizontal movement that each of the OCS conductors may experience due to contraction or expansion to be taken up by the weighted assemblies giving the LRV pantograph an optimum profile (horizontal) to efficiently collect power from the OCS and maintain a high rate of speed at the same time Since the automatic tensioning feature of SCAT allows for maximnm-spaced OCS pole placement it

01-06-2011 12

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

will be used predominantly in all open-route areas to minimize the amount of OCS polesfoundations used for the Green Line Extension

bull Simple Catenary Fixed Tension (SCFT) A similar-sized messenger and contact (trolley) wire configuration as SCAT but tensioned with fixed terminations as opposed to BWAs and not provided in one-mile segments SCFT will be utilized in areas where maximum pole placement is not an advantage (urban areas for example) or locations where speeds are slow (yard and shop areas or crossovers for example)

The MBTA Green Line Extension is expected to be constructed with three TPSSs Two of these substations will feed the service on the Medford Branch while the third will provide power to Maintenance Facility Yard and Carhouse and the Union Square Branch However changes could be made during preliminary engineering after completion of a power study for the extension which will assume three car train operation for the purpose of the analysis

The MBTA Power amp Transit Facilities Department has overall responsibility for the transit power substations The control and monitoring of the traction power substations are done by power dispatchers who are located in the OCC while being maintained by the Traction Power Department In case of an emergency authorized personnel can de-energize the traction power in a particular zone Please refer to Appendix for the Sectionalized Power Diagram of the existing Light Rail system

236 Operations Control Center (OCC)

The OCC is the central facility that controls and coordinates all train operations traction power distribution and the maintenance and use of the railroad for all existing and future segments of the MBTAs Subway network The OCC is located at 45 High Street in the Boston Financial District

Dispatchers at the OCC maintain supervisory control over and monitor the main line and some yard operations of the MBTAs four subway lines- Red Orange Blue and Green Red Orange and Blue Lines are considered a heavy rail transit operation while Green Line is a light rail operation The Red Line operates from Alewife Station in Cambridge then splits into two branches after Andrew Station in South Boston The Dorchester Branch terminates at Ashmont Station in Dorchester while the South Shore Branch terminates at Braintree Station in Braintree The Orange Line runs from Forest Hills Station in Jamaica Plain to Oak Grove Station in Malden The Blue Line operates from Wonderland Station in Revere to Bowdoin Station located on the edge of Bostons Beacon Hill Neighborhood As the Green Line moves west from Lechmere Station it splits into four branches in the Central Subway System The four branches are B - Boston College C - Cleveland Circle D - Riverside and E - Heath Street With the exception of the Riverside Branch which terminates in Newton all other branches terminate within Boston city limits

The Green Line Extension will split into the Union Square and Medford branches going east from Lechmerc Station The Union Square Branch will have one station and will terminate at

01-06-2011 13

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Union Sqnare in Somerville The Medford Branch will have five stations and terminate at College Ave Station in Medford

The dispatcher is responsible for train movement establishing work zones and failure management The dispatcher also is responsible for arranging the replacement of defective eqnipment alerting emergency response personnel and carrying ont emergency procedures The dispatcher documents and reports system failures equipment malfunctions incidents security problems accidents and unusual occurrences The dispatcher directs train operators during emergencies or when train operations are not running normally

The dispatchers at the OCC monitor and coordinate mainline train operations for the MBTA Rail Systemmiddot in accordance with the established operating schedules rules and procedures They implement corrective actions and recovery plans that may be required to minimize the adverse aspects of equipment failures or emergency situations on any of the lines As described below and later in Section 70 the OCC personnel are responsible for implementing emergency procedures and coordinating with emergency responders and other outside agencies as may be required

The OCC is equipped with the following systems for central control of most of the rail network including the MBTA Green Line

bull Train Status Display - This system provides a complete visual indication of track middot block occupancy switch positions signal indications as well as other field conditions and alarm indications and eventually train identification display for the Heavy Rail Systems

bull Automatic Vehicle Identification System- This system which is situated at key points on the Green Line identifies the general train location with its train number route and time

bull Power Control DisplayControl Panel - This system provides a display and appropriate console detail and full control of the traction power substations Control of the OCS is also maintained through this system for all segments of the OCS equipped rail and bus network including the MBTA Green Line The power dispatchers at OCC have both control and monitoring capability of all TPSSs

bull Operating Radio Communications - There are numerous radio communication channels used to operate and maintain the rail network A train operations channel is assigned to each line and provides for two-way communication between the OCC and all of the mainline trains on the specific line A yard operations channel is assigned to each maintenancestorage facility and used for yard operations including vehicle maintenance activities at the shops A system-wide maintenance channel is used for wayside (fixed facilities) maintenance activities Additional channels are provided for system-wide operational tactical and emergency needs as necessary

Special tunnel radio systems have been installed to provide radio coverage inside the Central Subway Tunnel System Fire and police radio charmels also function as part of the tunnel radio system

01-06-2011 14

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

bull Telephone Communications - This system provides dedicated voice channels for use as telephone extensions between the OCC and selected sites along the right-of-way There are several telephone systems in place for administrative maintenance and emergency pmposes

bull Passenger Assistance Intercoms (PAD - Are provided at station platfonns automatically ring at the Hub Centers (South Station North Station Airport Station Harvard Station and Back Bay Station) or if no answer the Maintenance Control Clerk who is located at the Operations Control Center The PAis are push-buttonshyactivated (voice only)

e Closed Circuit TelevisionMBTA Video Security System (VSS but still commmily referred to as CCTV) - As part of a capital project first generation CCTV was installed at selected subway stations The Automated Fare Collection project installed CCTV across the entire MBTA Subway System These systems included fixed camera and visual monitoring for rail stations as well as limited recording capabilities Over the past couple of years installation of the new VSS has been completed including a series of controlled pan-tilt-zoom cameras essentially overlaying the CCTV system placed throughout station and other facilities Transmissions are routed via fiber-optics to OCC for monitoring The VSS is supported by advanced DVR architecture to provide for enhanced recording and storage capabilities along with multiple monitoring locations for not only CCTV observers but also dispatchers and law enforcement personnel

bull P A System - This system is used to provide important information to passengers at stations either system-wide or at selected locations All Green Line Extension Stations will have a PA system as do the existing Central Subway (Underground) Stations on the Green Line

bull Tape Recording Device -This system is located at the OCC and is used to provide a record of all OCC and Yard Control telephone and radio conversations A separate system is installed at Riverside Reservoir and Lake Street yards that is integrated into the OCC system

bull Wide Area Network (WAN)- This system is the backbone of the communications systems listed above and provides the link between the OCC and all field locations

bull Supervisory Control And Data Acquisition (SCADA) -This system operates over the WAN to transmit and receive data Supervisory alarm and control circuits connect TPSSs with the control consoles Electrical and support data related to facility intrusion and equipment status use this system to provide information to the control panels at the OCC For Segment I a SONET ring is used SONET (Synchronous Optical NETwork) is an open architecture for fiber optic networks where all locations (fiber nodes - ie stations) are connected together in a ring Should there be an

01-06-2011 15

middot MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

interruption or break anywhere in the ring data is transmitted in the other direction (clockwise or counter-clockwise) to OCC The Green Line has two rings one normally going clockwise and the other counter-clockwise (sometimes referred to as dual counter-rotating rings)

bull Variable Message System (VMS) - This system allows for visual messages to be displayed to passengers at stations VMS allows only scrolling messages using dotshymatrix light emitting diode (LED) technology with limited capacity The system is typically used to provide schedule or service related information as well as safety reminders and public service announcements including emergency evacuation messages

All train movements within a Yard facility is controlled by a Yardmaster or a Green Line Official When trains leave the yard and move to the main line they come under the jurisdiction of the dispatcher at the OCC The transfer of jurisdiction occurs at a designated boundary location called the Yard Limit

The OCC has a critical role during accidentincident situations when normal rail service has been interrupted It serves as the center for mobilizing emergency responders and MBT A resources It coordinates all activities through the Incident Commander- always a Light Rail Official - in the field and provides up-to-date operating information to management supervision and others within the system who need it to expedite the recovery and return the system to normalized operation as soon as circumstances permit Please refer to Section 70 for additional information about Service Interruptions and Emergencies and the role of the ace

237 Train Control and Signal Systems

The MBTA Green Line light rail trains operate over a double main track system governed by a Wayside Signal System and by an Automatic Vehicle Identification (AVI) System providing signals for train movements through interlockings

238 Communications System

The Green Line communications systems serve a variety of functions that support the operations and maintenance of the line

The basic communications systems are as follows

bull Supervisory Control and Data Acquisition System (SCAD A) bull Automatic Vehicle Identification (A VI) System bull Wide Area Network (WAN) bull Telephone Systems (PAl) bull Radio Systems bull Detection Alann and Emergency Systems bull Closed Circuit Television System - MBTA Video Security System (MVSS)

01-06-2011 16

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

bull Public Address System (P A) bull Variable Message Sign System (VMS) bull T Alerts bull Notification System

239 Fare Collection System

The Green Line System is a partially gated and partially barrier free system The Green Line Surface Stations utilize a barrier-free pay-on-board fare system For the Central Subway System as well as the entire Green Line Extension customers will use fare gates that accept Charlie Cards and Charlie Tickets

Effective January 2007 MBTA customers can purchase their fare from a Fare Vending Machine (FVM) located at the station A passenger will be required to use either a Charlie Card or a Charlie Ticket at the Farebox Fare Media Validator (FMV) or Fare Gate to validate andor gain access to the platform areas

The TVMs FMVs and fare gates arewill be ADA-compliant and arc located in accordance with ADA regulations There will be at least one ADA width gate at each Green Line Extension station They also include audio instructions display screen infonnation panels and instructions in raised letters and required Braille The FMV s also feature display screens and audio instructions in Spanish and Chinese Patrons can examine maps and fare information posted adjacent to the machines and can then select the type of fare they require

All fare media can be validated either at the FMV or the fare gate before the patrons ride MBT A Transit Police and Authority personnel help enforce the pay-on-board system particularly when rear door boarding is used

The MBTA Revenue Collection Facility monitors the inventory level of coin hoppers ticket rolls and bill vaults in the fare vending machines through the AFC Central Computer System (CCS) This allows them to service on an as needed basis

The Authority utilizes its staff of FVM revenue collectors to retrieve loaded cash vaults from the FVMs at stations and replace them with empty vaults The loaded cash vaults are then taken to a central cash counting facility for counting and depositing to the MBTAs cash revenue account

MBTA revenue collectors are armed when servicing the fare collection equipment MBTAs middot policy requires that certain key and log-on procedures be used any time the front door of the FVM is open The machines have an electronic alarm system that will trigger a siren-type alarm if the front door of the FVM is opened without a valid log-in and ID The alarm condition is monitored by a central computer and by the AFC Hub Center located at I 0 Park Plaza Boston MA which is staffed 24 hours per day seven days per week

01-06-2011 17

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The MBTA perfonns periodic inspection and maintenance as well as immediate response to machines that are out of service due to mechanical problems The AFC Maintenance Department uses the same monitoring system (CCS) to determine the status of fare vending machines and gates installed throughout the subway system The AFC Hub Center is also staffed to receive calls from station personnel for notification of defective equipment AFC staff can then dispatch a technician for corrective maintenance as needed There IS a preventive maintenance schedule that is completed on a monthly and annual basis

During the maintenance program the FVM and FMV mechanisms are normally replaced with rebuilt mechanisms on a unit exchange basis and tested before they are returned to service Removed units are sent to the MBTAs workbench for overhaul and returned to inventory Machine components are replaced as necessary The MBTA Automated Fare Collection Department maintains an inventory of spare FVM and FMV components that can be taken to a station and installed should replacement be required due to vandalism accident or other cause Table G indicates the location and number of each type of automated fare equipment

Table G- MBTA Green Line Fare Equipment

GREEN LINE CENTRAL SUBWAY LECHMERE new 6 0 3 0 0 0 I SCIENCE PARK new 4 2 2 0 0 0 0 NORTIISTA South (Valenti Way) Entrance NORTHSTA North (Causeway St) Entrance NORTH STA (Outside Commuter Rail Ticket Office

new

HUB

NA

9

12

0

4

2

6

0

0

0

2

3

5

5

AYMARKET (Green Line entrance) HAYMARKET Con ess Street headhouse)

new

new

7

7

3 3

3

0

0

4

2 0

Has

GOVERNMENT CENTER old 6 4 0 0 3 schedule card carousel

PARK STREET (East) old 5 I 2 0 PARK STREET (West) old 9 4 4 0 PARK STREET (Winter Sbect) NA 3 0

Has2

PARK SlREET (Elevator) NA 2 0 1 0 4 3 2 schedule card carousels

PARK STREET (Boston Common

NA 3 0 0 0

BOYLSTON Northbound new 4 0 2 0 0 0 2

01-06-2011 18

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

BOYLSTON Southbound new 5 I 2 0 ARLINGTON new 6 3 3 0 3 2 2 COPLEY Inbound new 5 2 0 0 0 2 COPLEY Outbound new 7 2 0 IIYNES Main Entrance new 8 2 2 0 0 2 HYNES Convention Center old 3 0 0 0 KENMORE new 7 2 6 0 3 3 SUBTOTAL 118 29 51 0 21 23 17

GREEN LINE SURFACE B BOSTON COLLEGE NA 0 0 0 0 0 0 0 CST MARYS NA 0 0 0 C COOLIDGE CORNER NA 0 0 0 C CLEVELAND CIRCLE NA 0 0 0 D RNERSJDE new 4 4 0 0 0 DWABAN NA 0 0 2 D WOODLAND NA 0 0 2 0 0 0 D ELIOT NA 0 0 2 0 0 0 D NEWTON HIGHLANDS NA 0 0 2 0 0 0 D NEWTON CENTER NA 0 0 2 2 0 0 0 D CHESTNUT HILL NA 0 0 2 1 0 0 0 D RESERVOIR NA 0 0 3 2 0 0 0 D BROOKLINE VILLAGE NA 0 0 3 2 0 0 0 D BROOKLINE HILLS NA 0 0 2 D LONGWOOD NA 0 0 3 1 0 0 0 DFENWAY NA 0 0 2 6 D BEACONSFIELD NA 0 0 2 EHEATH NA 0 0 0 E NORTHEASTERN NA 0 0 0 E BRIGHAM CIRCLE NA 0 0 0 E MUSEUM OF FINE ARTS NA 0 0 0 E SYMPHONY Inbound new 3 2 0 0 0 0 E SYMPHONY Outbound new 3 1 0 E PRUDENTIAL new 6 2 2 0 3 4 0 FENWAYPARK-Gate A NA 0 2 0 0 FENWAYPARK -Gate C NA 0 2 0 0 FENWAYPARK-Gate E NA 0 1 0 0 SUBTOTAL 16 10 36 27 3 4 1 TOTAL 134 39 87 27 24 27 18

Source MBTA

2310 Safety Program

The MBTA Safety Program has been in existence for a number of years and is an extensive initiative to continually improve all aspects of safety within the agency including the MBTA Subway System The System Safety Program Plan (SSPP) is integrated with both the ongoing activities of the agency as well as with the planning and construction of new projects and services

For a more detailed description of Rules Safety and Training within the MBTA Subway System please refer to Section 60 of this document

01-06-2011 19

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

2311 Security

MBTA Green Line Security is provided by the MBTAs Transit Police Department The MBTAs Transit Police Department handles all law enforcement matters including fare enforcement The MBTA Transit Police are funded through the MBTAs Operating Budget

MBTA Transit Police Officers also provide security and general law enforcement services at stations along the routes and right-of-way of each of the MBTA Bus MBTA Subway System lines and MBTA Commuter Rail and on buses trains and coaches They respond to accidents and incidents and they also are active in enforcing traffic laws that are critical to the safety and efficiency of the MBTA Transit System All services are provided as necessary on a 24-hour basis seven days per week with security coverage tailored to the specific needs of the rail system MBTA Transit Police personnel are presently dispatched from the Transit Police Building at 240 Southampton Street in Boston

In addition to the MBTA Transit Police forces MBTAs Light Rail Transportation has Chief Inspectors and Inspectors on staff that provide security for issues related to revenue collection special events requiring crowd control security sweeps and closing and opening of subway stations each day and some property security

MBT A also calls on and cooperates with other police departments and law enforcement agencies as appropriate The MBTA Transit Police Department (TPD) establishes Memoranda of Understanding (MOUs) with other law enforcement jurisdictions as required for implementing a seamless transit policing program These MOUs outline the operational protocols necessary to conduct the transit policing mission in an effective and efficient manner

All stations on the MBTA Green Line Central Subway System have strategically placed VSS cameras for monitoring passenger platforms fare vending machines and other critical areas The images are transmitted by fiber optic cable to monitors at the OCC The stations are monitored during all hours

The MBTA prepared a Safety and Security Management Plan (SSMP) for the Green Line Extension project The SSMP meets the requirements of the Federal Transit Administrations Final Report FTA-MA-90-7001-94-1 Transit System Security Program Planning Guide dated January 1994 and FTA Circular 58001 Safety and Security Management Guidance for Major Capital Projects dated August 2007 The SSMP contains the details of all facets of the MBTAs Security Program The Revised SSMP dated August 2010 which is a confidential document and includes the Green Line Extension is undergoing review by the Federal Transit Administration and Department of Public Utilities A revised SSMP is expected to be approved prior to start of revenue operations

The MBTA Video Security System (VSS) hardware is maintained by the Systemwide Maintenance amp hnprovement Group The applications such as monitoring recording

01-06-2011 20

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

record-keeping and chain of custody are shared by the Transit Police the OCC and the Automated Fare Collection Departments

2312 Connections with the META Bus Network

MBTA Bus services as well as a number of other bus service providers connect with MBTA Subway services including the MBTA Green Line at virtually all stations When a new rail line is introduced changes to bus routes in the vicinity of that new line are not implemented until changes in the Bus Service Plan have been approved by the MBTA Board of Directors Once the Green Line Extension is operating the Service Planning Department will recommend changes to the service plan as appropriate At the conclusion of the public process recommendations will be brought to the MBTA Board for approval

- 1

01-06-2011 21

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

30 OPERATIONS

31 Management and Supervision

The Fiscal Year 2011 MBTA Operations Organization Chart is on the following page

The Director of Light Rail Operations in the Operations Department is responsible for managing the daily service of the Green Line and maintenance of the Green Line Vehicle Fleet

The Figure below represents the Fiscal Year 2011 Light Rail Operations Organization Chart

Director of Light Rail

Operations

I I I

Division Chief Chief Green Light Rail Line

Maintenance Transportation

I I I

Division Chief Transportation Superintendent

The Chief of the Green Line who reports to the Director ofLight Rail is responsible for train service operations on all Light Rail Lines Under the Chief of the Green Line there is a Transportation Superintendent who oversees the transportation supervisor(s ) chief inspectors and inspectors train operators and customer service agents assigned to the Green Line The Division Chief of Light Rail Maintenance manages the maintenance supervisors foremen rail repairers and other personnel necessary to support the day-to-day maintenance programs at the various carhouses

32 MBTA Light Rail Boarding Projections

321 Existing Light Rail Ridership

Table H presents estimated boarding numbers for Fiscal Year 2009 ending June 302009

22 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Deputy Chief Operating Officermiddot

Operations

Diretor dmihFimtxe

Operatbr

Manager Of Director cltf Plan ard Director elf Operatiors Sciedules Oparatbrr Control Director of Hamiddot-~~ Fail

Technology

Cll put Director of OCC$ Tlainileuro

I Deputy Director of Paratra ngtil contract

Operatbrtgt

ChiefOperrting

Officer

_

~)put~middot Director of Jd min~tratbn bull

Operati-ns

Sr Directo1middot of e hi I Director of Bus Sr Direcbrof

Director of Lfsht Pail Pro ure nla nt ard 0 Opara~bns operatbngt contrmed

sermiddoties

DS put Directr of Pailr9ltld Oparatbrr

Director of e hile Efeuroi~Hileuro

Deputv Director of Fltiilrmd OpIBtbrG

D=put1 Director of firance

23 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Table H- FY2009 Average Weekday Boardings by Station- Existing Light Rail ~

Branch iot~l Station BoardingsStation ~

Lechmere E 6645

E 1179Science Park

CE 8491North Station

Haymarket CE 5204

All 10072Govermnent Center

AllPark Street 11169

Boylston All 7618

All 8378Arlington

Copley All 13500

BCD 9525Hvnes

BCD 8653Kenmore

B 2840Blandford Street

BUEast B 2892

BU Central B 2524

BBUWest 899

St Paul Street B 814

Pleasant Street B 1014

1824Babcock Street B

Brighton Avenue B 1571

B 4077Harvard A venue

Griggs Street B 1260

Allston Street B 1115

B 1650Warren Street

Washington Street B 1723 B 923Sutherland Road

Chiswiek Road B 735

Chestnut Hill A venue B 861

B 237South Street

Boston College B 1042

St Marys Street c 1970

c 426Hawes Street

Kent Street c 510

St Paul Street c 935

c 4150Coolidge Corner

Sununit Ave c 1175

c 316Brandon Hall

Fairbanks c 585

c 1217Washington Square

24 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

~ gti ~ 1 )

~ station ~ Branch - Total Station Boardlngs

-

Tappan Street c 837

Dean Road c

316

585Englewood Avenue c Cleveland Circle c 1557

Fenway D 3041

Longwood D 2749

Brooldine Village D 3512

Brookline Hills D 1654

Beaconsfield D 896

Reservoir D 3395

Chestnut Hill D 778

Newton Centre D 1487

Newton Highlands D 1052

Eliot D 595

Waban D 427

Woodland D 1044

Riverside D 2158

P1udential E 3732

Symphony E 1993

Northeastern University E 3007

Museum of Fine Arts E 1676

Longwood Medical Area E 3800

Brigham Circle E 2535

Fenwood Road E 343

Mission ParkParker Hill E 462

Riverway E 664

Back of the Hill E 86

Heath StrectV A Medical Center E 622

Mattapan middot HSL 2238

Capen Street HSL 67

Valley Road HSL 42

Central Avenue HSL 765

Milton HSL 305

Butler Street HSL 225

Cedar Grove HSL 133

Ashmont HSL 2909

Total 181406 Source MBTA

01~06~2011 25 -i

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERA TONS

322 Green Line Extension Boarding Projections

Projections for the Green Line Extension are provided by the Central Transportation Planning Staff (CTPS) and are based on modeling techniques of expected ridership generated using the CTPS Multi-Modal Travel Demand Forecasting Model The model uses the traditional fourshystep process generally employed by travel forecasting models throughout the United States The four steps include independent modules that perform trip generation trip distribution mode choice and network assiguruents Each module was calibrated from observed data

Table I presents the projected weekday hoardings at each of the Green Line Extension Stations in Year 2030

Table I- 2030 Average Weekday Boarding Projections- Green Line Extension

Station fotal Stati9n Boardings ~

Lechmere 7100

Brickbottom 2830

Gilman Square 3930

Lowell Street 1140

Ball Square 1850

College Avenue 2140

Union Square 3570

Total 22560 Source Central Transportatton Plannmg Staff

33 Passenger Capacity

The level of service provided by the Green Line is designed to provide sufficient capacity to accommodate anticipated rider loads in the peak-hour and in the peak direction of travel also known as the Maximum Load Point (MLP) For the current Green Line system the MLP is located approaching Copley Station from points west during the AM peak and between Arlington and Copley during the PM Peak The Green Line Extension MLP is expected to be between Science Park and North Station during the AM and PM peak

Anticipated ridership portrayed here is used for initial service planning purposes Service levels will be adjusted upward or downward depending on actual ridership However existing Green Line ridership will be the primary schedule driver for the Green Line until travel patterns are confirmed and evalllated

34 TJain Service Guidelines

The train service guidelines for the MBTA Green Line are listed in the METAs Service Delivery Policy

01-06-2011 26

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

e For peak periods the planned passenger capacity of each light rail vehicle is calculated as 225 percent of the number of seats on the vehicle The actual crush load capacity of the vehicle is a larger number but that larger number is not included in establishing train service guidelines

bull Scheduled time between trains (headway) will not exceed

- 10 minutes during peale periods

- 15 during all other periods of service

These maximum headways will be maintained on the Green Line Extension as well as the existing system

bull If available a run as directed train will replace any revenue trairi that may encounter mechanical problems that require removal from the main line

OCC and field operations supervision must talce particular care in terminal operations planning to allow for varied operations necessary for service continuity effectively managing the following issues with efficient sequencing to the extent possible

bull The design of the Green Line terminal stations did not include a second set of crossovers on the non-revenue side of the station As such proper routing of arriving trains is a key component as it allows to the extent possible simultaneous train operations during peak headway periods In many cases instead of berthing every arriving train on the outbound track at the station as is the normal practice some trains will be berthed on the inbound track while the train on the outbound track is departing

bull Particular attention must be given to train spacing and track utilization and the ability to cross the train that arrived on the inbound track over to the outbound track during its departure without delaying the next inbound train and vice-versa This task is assisted to the extent possible by established schedule headway and designated terminal berthing tracks combined with an understanding of the interlocking time limitations and travel time in the terminal area Due to the variability of street run segments on the line operational adjustments are an on-going task

bull Terminal management also requires that timely and accurate information be made available to passengers waiting to board at these stations so that passengers are in position and ready to board as soon as the arriving train detrains its passengers

35 Train Consist Requirements

MBT A Green Line Extension stations will be designed to accommodate trains consisting of up to four light rail vehicles (cars)

01-06-2011 27

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Typically two-car trains are currently operated on weekday and weekend train schedules although three car trains are operated on select trips during the rush hour on the B and D branches On the lighter passenger branches such as the E branch one car is removed for the beginning and end of service on weekends With the addition of the Green Line Extension current train operations will remain the same Once actual ridership patterns are defined modification to train length at all times of the day will be considered Once a train control system is implemented three or four car trains may be necessary to efficiently manage the ridership demand

36 Travel Times

This section contains information about the running time between stations and the factors that affect these times All times shown in this document are subject to final testing verification and continued revision as experience is gained with the system and as adjustments are made to the physical plant and the systems that affect these travel times

361 Travel Times between Stations

The one-way travel time estimate is based on

bull All trains operating the full length of the line stopping at each station

bull Operating speeds that take into account permanent civil speed restrictions such as grades curvature and track super-elevation operation on aerial structures the design and layout of crossovers and the time it takes to move through them as well as other operational restrictions

bull Speed restrictions imposed by the Maintenance of Way and other departments and Department ofPublic Utilities (DPU) regulations

bull Maximum design speed of 50 miles per hour

bull Station dwell times This is the amount of time that a train is stopped at a station for passengers to alight and board It normally ranges from 20 seconds at most stations to 50 seconds at rail-to-rail transfer stations depending on the travel period and the ridership volume at a particular station

Terminal turn-around times (when train operators change from one end of the train to the other for the return trip) will be no less than 3 minutes allowing recovery capability for only a very minor service delay This limited tum-around time is made possible by the use of fallback operators at either one or both ends of the line The fallback operator is at the terminal station in position to take over for an inbound train operator immediately after a trains arrival The inbound operator then has a prescribed period ofbreak time before heshe takes up service again by relieving the next inbound train operator The relay may continue through most of the service day The turn-around time for various levels of service delivery is also subject to headway cycle and clearance slots at interlockings where trains must use the available opportunities for their movements to keep in the proper cycle

01-06-2011 28

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30 - OPERATIONS

Table J presents the consolidated travel times for the entire Green Line

Table J - Estimated Travel Times Between Stations - Green Line

B Boston COllege- Government ltCUter via Commonwealth Ave ~~ ~

INBOUND

Lake St

Chestnut Hill Ave

Brighton Ave

Blandford St

Kemnore

Hynes

Copley

Arlington

Bo lston

Park St

Government Center

TOTAL

-

_Distance~~ Cumulative

~ Befiveen _ Distance

- Stations

0000

0768

1947

1273

0264

0362

0565

0363

0325

0303

0249

642

000

077

272

399

425

461

518

554

587

617

642

Early

AM

2

9

8 5

2

3

I

2

34

Sam le Weekday Ru~ Times i~Jilinuies AM Midday School PM Evening

Peak Peak Peak

2 2 2 2 2

15 13 15 15 12

10 II 12 12 II 5 5 6 6 5

2 2 2 2 2

5 4 5 5 4

I 2 2 2 2 2

1 1

2 2 2 2 2

45 43 48 48 42

-

Late

2

II

9 6

2

3

1

2

38

-i

OUTBOUND

Government Center

Park St

Bo lston

Arlington

Copley

Hynes

Kenmore

Blandford St

Brighton Ave

Chestnut Hill Ave

Lake St

TOTAL

0000

0570

0315

0318

0365

0560

0368

0267

1286

1940

20749

674

000

057

089

120

157

213

250

276

405

599

674

2

1

2

3

6

6

6

5

33

2 2 3 3

1

2 2 2 2 2

1 1

3 2 2 3 2

6 4 4 5 3

5 5 5 7 7

9 9 9 13 11 8 9 9 12 12

6 6 6 6 6

43 40 41 53 48

2

2

3

6

8

9

6

39

Early AM Midday PM Evening Late AM Peak Peak

Cleveland Circle 0000 000

-i Washington St 0749 075 5 7 7 7 6 6 5 Coolidge Comer 0783 153 5 7 6 6 6 5 5

St Mmys St 0734 227 4 7 6 6 6 6 5 Beacon Junction 0563 283 1 Kenmore 0102 293 2 2 2 2 2 2 2

Copley 0927 386 5 7 6 6 7 6 5 Arlington 0363 422

Boylston 0325 455 2 2 2 2 2

Park St 0303 4X5 1

01-06-2011 29

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Government Center 0249 510 2 2 2 2 2 2 2

Haymarket 0281 538 1 2 2 2 2 2 North Station 0220 560 2 3 2 2 3 2 2

TOTAL 560 30 42 38 38 39 36 31

OUTBOUND North Station 0000 000

Haymarket 0220 022 4 3 4 4 3 Government Center 0281 050 2 2

Park St 0249 075 2 2 2 3 3 2 Boylston 0315 107 1 1 Arlin on 0318 138 2 2 2 2 2

Copley 0365 175 1 1 Kenmore 0928 268 5 9 6 6 8 5 5

Beacon Junction 0498 317 2 4 5 5 5 5 5

St Marys St 0598 377 2 2 4 4 4 4 4

Coolidge Corner 0752 452 3 3 4 4 4 5 4 _Washington St 0781 530 2 2 2 3 3 3 2 Cleveland Circle 0744 604 2 2 3 3 3 4 3

TOTAL 604 23 33 33 36 40 38 30

D Riverside GoVernmefit Gentet via Highland Branch ~ ~_ ~ ~ ~ ~~_ d

Midday School middot PM Evening Late

Riverside 0000 000

Eliot 2225 223 6 7 7 7 7 7 6 Reservoir 4040 627 7 10 9 9 9 8 7

Beaconsfield

Fen way

Beacon Junction

0431

2470

0429

670

917

960

2 4 2

2 9

2

2 5

2

2

5 3

2

5

3

2

5

2

2

5 2

Kenmore 0102 970 3 3 3 3 3 3 3

Copley 0927 1062 5 7 6 6 7 6 5

Arlington 0363 1099 1 1

Boylston 0325 1131 2 2 2 2 2 Park St 0303 1162 1 1

Government Center 0249 1186 2 2 2 2 2 2 2

Haymarket 0281 1214 1 2 2 2 1 North Station 0220 1236 2 2 2 2 2 2 Science Park 0485 1285 2 3 2 3 3 3 2

Lechmerc 0397 1324 3 5 4 5 5 5 4

Washington St 0780 1402 3 3 3 3 3 3 3

Gilman S uare 0710 1473 2 2 2 2 2 2 2

Lowell Street 0700 1543 2 2 2 2 2 2 2 Ball Square 0490 1592 15 15 15 15 15 15 15

Colle eAve 0570 1649

TOTAL 1649 505 665 585 625 635 605 535

OUTBOUND College Ave

I3all Square

Lowell Street

Gilman Square

Washington St

Lechmere

0000

0570

0490

0700

0710

0780

000

057

106

176

247

325

15

2 2 3

15

2 2 3

15

2 2 3

15

2

2 3

15

2

2 3

15

2 2 3

15

2 2 3

01-06-2011 30

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Science Park 0397 376 2 2 2 2 2 2 2 North Station 0485 413 2 2 2 2 2 2 Haymarket 0220 435 3 2 2 3 2 2

Government Center 0281 463 1 2 1 Park St 0570 488 2 2 2 3 3 2

Boylston 0315 519 1 1

Arlington

Copley

Kenmore

0318

0365

0928

551

588

681 5

2 1 9

2

6

2

1

6

2

8

2

5 5 Beacon Junction 0498 730 2 4 5 5 5 5 5 Fenway 0429 773 3 3 2 2 2 2 2 Beaconsfield 2471 1020 5 5 6 6 6 6 5 Reservoir 0431 1063 2 2 2 2 2 2 2 Eliot 4040 1467 5 5 6 6 5 5 5 Riverside 2225 1690 8 9 10 10 10 9 7 TOTAL 1690 495 605 585 595 635 575 525

E Heath Street- Eechmere via Huntin ton ~Avenue - ~~ ~ ~ ~ ~ lt 17

I-IcathSt 0000 000

AM

Peak Midday Evening Late

B1igham Circle 0685 069 4 6 5 5 5 4 4 Northeastern 0908 159 5 6 5 6 6 5 5

Symphony 0284 188 2 2 2 2 2 2 2

Prudential 024 212 2 2 2 2 2 1 Co ley 0371 249 2 2 2 2 2 2 2

Arlington 0363 285 1

Boylston 0325 318 2 2 2 2 2

Park St 0303 348

Government Center 0249 373 2 2 2 2 2 2 2

Haymarket 0281 401 1 2 2 2 1

North Station 0220 423 2 2 2 2 2 2

Science Park 0485 472 2 3 2 3 3 3 2

Lechmere 0397 511 3 5 4 5 5 5 4 UnionS uare 0900 601 45 45 45 45 45 45 45

TOTAL 601 315 395 355 395 395 365 325

0000 000

0900 090 45 45 45 45 45 45 45

Science Park 0397 130 2 2 2 2 2 2 2 North Station 0485 178 2 2 2 2 2 2

Haymarket 0220 200 3 2 2 3 2 2 Govcmmcnt Clnter 0281 228 1 1 2 Park St 0249 253 2 2 2 3 2 2 Boylston 0315 285 1 1

Arlington 0318 316 2 2 2 2 2

Co ley 0365 353 1 1 1

Pmdential 0384 391 2 2 2 2 3 2 2 Symphony 0240 415 2 2 2 2 1

Nmtheastem 0274 443 2 3 2 2 2 2 2

Brigham Circle 0913 534 5 7 5 6 6 5 5 Heath St 0668 601 4 5 4 5 5 4 4

TOTAL 601 295 375 315 345 375 315 305 Source META

01-06-2011 31

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERA TONS

Mattapan High Speed Line _ - _ ~- ~-

Distance Distance -shy -Befivcen Cumulative Beh cen shy Qumulathe -

Stations Distance Stations _ Distance INBOUND INBOUND OUTBOUND OUTBOUND

Mattapan 0000 000 026 zmiddotss Capen Street 025 025 030 229

Valley Road 031 056 044 199

Central Avenue 043 099 031 155

Milton 032 131 029 124

Butler 029 160 057 095

Cedar Grove 057 217 038 038

Ashmont 038 255 000 000

For the Mattapan High Speed Line scheduled run times are 11 minutes from 630 am to 600 pm otherwise run times are nine minutes

362 Accommodating Persons With Mobility Needs

Operations personnel must be aware of the particular needs of elderly passengers and those with disabilities during both irregular and single-track operations Circumstances may well require supervisory personnel security personnel andor others at side-platform stations to assist passengers and expedite train operations where possible

Special signage andor operating or other personnel positioned at the sidewallc entrance to those side-platform stations is required to properly direct passengers to the proper platform during single-track operations Assistance in the proper time and location effectively mitigates train delay issues encountered from having to wait for passengers moving from one platform to the other

Delays that occur at stations to accommodate the elderly and those with disabilities increase station dwell times and further increase the running times between interlockings described in the paragraphs above For these reasons operating personnel arc required to be especially attentive to the special needs that will occur at side-platform stations during single-track operations deploying additional resources as necessary

37 Train Operations

This section describes the train service levels currently being operated on the MBTA Green Lines four branches and the central subway system

371 Green Line Branches and Central Subway

Revenue service begins at approximately 500AM weekdays and on Saturday and 600AM on Sunday ending at 130 AM seven days a week Trains service all branch stops and stations in the Central Subway system Each of the lines end at various points in the Central Subway System - the B and D branch trains turn at Government Center Station C branch

01-06-2011 32

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

trains turn at North Station and the E branch ends at Lechmere Station See Table B m section 21 of this document for detailed information about service frequency

As necessary weekend diversions are operated on portions of the Green Line in order to provide a large work window for capital projects such as bridge rehabilitations In addition the MBTA will shutdown lines for an extended time to conduct large scale capital projects such as the Riverside Line Track Replacement project

372 Green Line Extension

The Green Line Extension will be fully integrated into current Green Line Operations All operations for the Medford and Union Square aligrunent will be based at the new maintenance facility in Somerville next to the Boston Engine Terminal Mainline operations will be controlled from the ace

373 Start-up Operations- Green Line Extension

Startup Operations (SUO) takes place as the last rail activation clement of the project after substantial completion of the project and System Integration Testing has been completed The start-up date of revenue train operations for the public will immediately follow completion of SUO During SUO which is scheduled for approximately six months wayside systems vehicles communications and schedules are tested and evaluated under simulated operating conditions Service interruption scenarios and emergency response activities are practiced Intra- and inter-agency familiarization takes place The experience gained in this period will be used to refine earlier planning data and possibly develop more accurate rurming times to those shown in Table J

Pre-revenue service testing will be somewhat more complicated due to the direct interface between the existing Green Line operations and the Green Line Extension at the Lechmere Viaduct When necessary revenue service schedules for the existing Green Line will be merged with the pre-revenue testing schedules necessary for the Green Line Extension During this pre-revenue testing trains will run empty as operators will need to familiarize themselves with train operations on the Green Line Extension MBTA has previous experience combining testing with regular service delivery Special provisions to assure the safety and efficiency of the system interface on the Lechmere Viaduct will be required similar to those used in earlier start-ups

374 Revenue Service Initiation -Green Line Extension

As with previous new rail and bus rapid transit start-ups the MBTA Operations Department will work with other Departments to develop an Operational Plan An approach similar to the Silver Line may be used for the grand opening of the Green Line Extension The Opening Operational Plan covering the appropriate period will be developed to ensure proper preparation for heavy volumes of passengers Inaugural events will be held shortly after a soft opening of the system MBTA staff fi-om the various disciplines of the Authority

01-06-2011 33

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

will be used to provide safety crowd control and assistance to passengers and visitors at all new Green Line Extension stations

3741 Hours of Operation

An initial service day of approximately 20 hours will be scheduled for revenue operations The focus on the early morning and late evening service will he to provide minimum connecting times between the MBTA Green Line and other MBTA services such as commuter rail operations and the Orange Line at North Station the Blue Line at Government Center and the Red Line at Park Street Station

The following train service parameters have been established for Green Line Extension operations

bull The span of service is approximately the same on each day of the week with a slightly shorter span on Sundays

bull Early Morning Service o Trains beginning revenue service at either Union Square Station or College

Avenue Station leave from Somerville Maintenance Yard o The first westbound revenue train from Union Square Station toward

Lcchmere will leave at approximately 455-515 AM o The first westbound train from College Ave Station toward Lechmere will

also leave at approximately 455-515 AM o The first eastbound revenue trains will leave Riverside and Heath Street at

approximately 455 and 530AM respectively bull Late Night Service

o The last eastbound trains will leave Heath Street and Riverside at approximately 1205-1245 AM

o The last westbound trains toward Lechmere Station will also leave Union Square Station and College Ave Station at approximately 1205-1245AM

o All trains will leave the mainline hy 130 am

3742 Weekday Peak Period Service

For existing service the peak direction of travel is east from Boston College (B branch) Cleveland Circle (C branch) and Riverside (D branch) to Downtown Boston in the morning and the reverse direction during the evening commute The Heath street (E branch) peaks in the opposite direction due to commuters from Lechmere traveling to Downtown Boston in the morning and due to commuters transferring from other subway or commuter rail lines and traveling in the reverse-commute direction out to the Longwood Medical Area in the evening

For the Green Line Extension the peak direction of travel is west from Union Square and College Avenue in Medford in the morning with the reverse direction for the evening commute The combined segments will realize peak demand that will travel in two opposite directions both to and from Park Street Station

01-06-2011 34

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Scheduled service for the Union Square and Medford Branches is a direct extension of services already provided on the Green Line for the Heath Street (E branch) and Riverside (D branch) branches As such the scheduled headway for both the morning and evening peak period will be one train every 5-6 minutes All weekday trains will operate with at least two (2) cars

The general parameters for peak time periods are

bull The AM peak period begins at 630am and ends at 900am The peak of the peak period into Park Street Station is anticipated to occur between 730am and 830am

bull The PM peak period begins at 330 pm and ends at 630 pm The peale of the peak period away from Park Street Station is anticipated to occur between 500 pm and 600pm

It is expected that some schedule adjustment will occur after the beginning of revenue service as customer travel patterns become established

3743 Weekday Mid-Day Service

During the off-peale mid-day periods 900 am to 330 pm train service frequencies are reduced Service will operate every 8 to 10 minutes

3744 Weekday Evening-Night Service

Evening service between 630pm and 830pm will operate at 10 minute headways on the Green Line Extension consistent with the existing Green Line

Night Service from 830pm until 130 am will have 11 to 14 minute headways Trains will have two-car consists

3745 WeekendHoliday Service

Extension service is expected to operate every 10 minutes on weekends and holidays similar to existing Green Line Service For some periods of higher ridership service every seven to eight minutes will be offered

3746 Special Event Service

Additional service is provided as necessary for various special events The largest special events of the year include First Night Boston (New Years Eve Celebration) on December 31 and the July Fourth fireworks These events will require additional vehicles to be deployed to provide service

01-06-2011 35

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

The MBTA also provides additional Green Line service in order to meet demand for professional sports events in Boston In addition extra train service will be provided along existing routes as required by customer demand for other special events

3747 Train Operating Patterns

For normal train operations on the Green Line trains will depart from one of the yards generally determined and scheduled by train location as it relates to the individual branches It should be noted that this represents a significant challenge at the yards The Heath Street Branch (E branch) is problematic due to the distance between the carhouse and the location where trains can enter the E branch V chicles leaving the current yards (Riverside Reservoir and Lake Street) need to run cast into the Central Subway system before heading west on the E branch Upon completion of the Green Line Extension it is expected all E branch cars will operate from the Somerville Yard

Normal operations will have all eastbound trains (Riverside to College Avenue and Heath Street to Union Square) operating on Track 1 while all westbound trains (College Avenue to Riverside and Union Square to Heath Street) operating on Track 2

During periods of irregular operations service interruptions or emergencies OCC dispatchers will use their best judgment to assign trains to specific branches considering the following criteria

bull Station track availability and train movement

bull Occupancy of the tail track(s) if applicable

bull The total time required to traverse the interlocking (depending on the route selected) and berth on the designated arrival track and

bull The proximity of the following inbound train on the same track

For discussion of single-track operations refer to Section 721 below

38 Total Revenue Fleet Requirements FY 2011-2015

Total fleet requirements include the number of vehicles required for scheduled peak period revenue operations including those needed for run as directed Trains and those needed for maintenance Maintenance needs include vehicles for scheduled maintenance and an allowance for unscheduled maintenance or repair (See the Light Rail Fleet Management Plan for details on calculating fleet needs)

Based on the hoardings projections shown in Section 32 above the total fleet requirements are presented by Fiscal Year in Table K

01-06-2011 36

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30 - OPERATIONS

Table K- Total Fleet Requirements FY 2011-2015 ~

~ - ~ y ~ 1-_~ --shy Eiscal yenear ~ -v ~

- ~ ~ ~

- -shy -

- shy ~ ~ -

- --shy -- - - 20l2 -2o1r 2014 - 20l5 - 2016- - -Ridership 201947 203764 205598 207449 209315

Peak Headways (min) 5-7 5-7 5-7 5-7 5-7 middotmiddot middotmiddot middot middot Vehicles middot middot

Scheduled Service 52 52 52 52 172

Run as Directed 6 6 6 6 6

Corrective Maintenance Hold 41 41 41 41 41

Preventive Maintenance 10 10 10 10 10

Heavy Damage 10 10 10 10 10

Total Required 158 158 158 158 178

Total Available 219 219 219 219 243 Notes Vclncle numbers rue from the Subway Fleet Management Plan

39 Operations Control Center

The OCC is located at the MBTA Operations Building at 45 High Street in Boston

For additional information about the OCC please refer to Section 238 above and Section 70 Service Interruptioru and Emergencies

310 Train Operators

Each MBTA Green Line car is operated by a single train operator There are no other crew members

3101 Reporting Station

All train operators report on and off duty at each yards facility

3102 Relief Points and Fallback Operators

Some in-service train operators swing off at the terminal stations or the Reservoir Upper Yard This arrangement avoids the time and expense required to deadhead train operators to and from the end points on the line It substantially improves the productivity of train operators and reduces operating cost

3103 Duty Assignments

All train operator revenue assigrunents arc developed by the MBT A Plans and Schedules Department When completed they arc transmitted to the Green Line Superintendent for

01-06-2011 37

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

implementation at specified dates Train operators nortnally pick their duty assignments in accordance with the terms of collective bargaining agreements that are in effect Some operators are assigned to take custody of trains and place them into service or bring them back from service from the various carhouses Some train operators relieve others already in service and may or may not handle trains to and from the yard Other train operators are assigned to work as directed providing staffing for logistical train movement within the yard limits mainline replacement test or extra trains and emergency operator replacement Besides the number of train operator assignments needed to provide scheduled and logistical service an additional number of extra or relief operators arc required to cover train operator vacations and sick days and to provide coverage for other vacancies that may occur

Preliminary estimates show that operation of service along the Green Line Extension will require an additional 31 full-time (FT) streetcar motorpersons and 12 part-time (PT) streetcar motorpersons An additional five FT and PT streetcar motorpersons would be required for cover list (relief drivers used to fill in for absent ones) resulting in a total of 36FT and 15 PT streetcar motorpersons

01-06-2011 38

MBTA Light Rail Transit System Operations and Maintenance Plan S~CTON 40- ENGINEERING AND MAINTENANCE

40 ENGINEERING AND MAINTENANCE

41 Management and Supervision

The Engineering and Maintenance departments are responsible for Track Communications Signals Traction Power Building and Structures Responsibilities encompass all required inspections preventive maintenance corrective maintenance emergency response and system design and improvements These departments are also responsible for rail system infrastructure preservation (Note This section does not apply to MBTA Commuter Rail which is operated and maintained by the Massachusetts Bay Commuter Rail Inc)

As portions of the systems start to age every effort is made to protect the infrastructure investment Examples of this work include track maintenance and repair rail profile grinding signal repair and replacement grade crossing rehabilitation traction power system renewal and upgrades These programs are necessary to support the Light Rail Operations overall goal of operating and maintaining a safe clean and efficient transit system with professionalism courtesy and integrity throughout the Metropolitan Boston region

The Engineering and Maintenance Department is currently divided into six units that directly support the MBTA Operating System

bull Ttack bull Signals bull Traction Power bull Communications bull Building amp Structures bull Projects

The Track Signals and Communications Departments report to the Director of Systemwide Maintenance amp Improvements Traction Power and Building amp Structures report to the Director of Facility Infrastructure amp Engineering Both directors report directly to the Assistant General Manager for Engineering and Maintenance along with the Deputy Director of Projects The Fiscal Year 2011 Organization Chart for the Engineering and Maintenance Department is presented on the next page

The Engineering and Maintenance Department personnel are currently stationed at three base locations dispersed throughout the rail system network as follows

bull 45 High Street Boston bull 500 Arborway Jamaica Plain bull Arlington Ave Charlestown

39 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEfRING AND MAINTENANCE

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40 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

Included in the preventive maintenance program are periodic inspection and maintenance tasks which have been established to meet the METAs needs The scope and frequency of these tasks are based on the following criteria

bull System safety bull Regulatory requirements bull Manufacturers recommendations bull Agency experience bull Budget constraints

A brief summary of each of the maintenance areas with department-specific Maintenance Plans noted as applicable is contained in the following sub-sections

42 Track

The track of the MBTA Subway System is maintained hy the Track Department in accordance with the programs defined in the Departments Track Maintenance Program Jnly 2008 The plan complies with established industry guidelines as well as Federal and State regulations Inspection and maintenance is performed using tested and reliable methods DPU regulates track inspection at the MBTA which requires formal inspection and maintenance programs A systematic inspection and maintenance program has been established to ensure the safety of the riding public and MBTA employees

All MBTA Subway track is inspected and maintained in accordance with the Federal Railroad Administration Track Safety Standards as contained in Title 49 CFR Part 213 It is MBTA Subways policy to maintain its track to a standard that is one Federal Railroad Administration (FRA) track class higher than is required by the maximum operating speed for any given segment of track

Track inspection is performed by trained and certified track inspectors to identify potential safety hazards and to report on the changing condition of the track geometry Main and yard tracks arc required to be inspected three times weekly with at least a one-day interval between the inspections In addition each switch tumout and track crossing must be inspected weekly Written track inspection reports are completed by the track inspectors documenting the location track nature and extent of the defects and conditions observed Reports also contain repair date action taken and the name of the person making the repairs to minor defects at the time of the inspection Defects that cannot be repaired by the inspectors at the time of inspection are considered major defects requiring additional resources andor a longshyterm maintenance program and plan to remedy the issue

The following are examples of the items that are included in an inspection

bull Track Stmcture All ballasted track direct fixation track embedded track grade crossings and special track work sections arc inspected for appropriate fit of all components including track switch points and moving parts

41 01-06-2011

middot MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE middot

bull Fastening Systems Direct fixation bolts and rail clips spikes joint bars and rail anchors are inspected for tightness

bull Track Geometry Track gauge alignment cross-level super-elevation as well as ballast and sub-grade conditions are inspected to determine that they are within in acceptable tolerances

bull Deterioration Excessive or unusual wear of rail ties bolts joint bars frog inserts switch points rail welds and other appurtenances is identified by measuring and evaluating in accordance with the requirements and tolerances or each component Such inspections also include identifying vegetation growth and right-of-way encroachments or infringements

bull Undergoing or awaiting repair Any track undergoing or awaiting repair upon which a speed restriction is assigned shall be inspected at a frequency which will ensure safe operation at all times

bull DPU may require inspections at more frequent intervals in areas of dense traffic high operating speeds or questionable physical conditions

The Track Maintenance Program provides detailed instructions for each type of inspection including the standards and tolerances to be met the forms to be used the type of repair andor corrective actions required for each situation the materials and procedures to be used and the record-keeping requirements

As with other maintenance tasks that involve the active railroad the Track Department must perform a significant amount of its work during the limited non-revenue service hours This requires special coordination and flexible work schedules with personnel and equipment availability sufficient to accomplish the required work in the time period available In many cases the work can be accomplished without adversely affecting scheduled train service

Other work of longer duration or involving interlockings for example can involve taking sections of track or interlockings out of service while repair andor reconstruction work is done The Track Department coordinates its plans and activities closely with various Subway Operations Departments including Transportation OCC and Plans and Schedules In some circumstances single-track train operations are required to provide sufficient time for the necessary work to be performed

The Track Department maintains the required records of inspection and maintenance and makes them available to the DPU for review and audit

43 Communications

The Communications Department installs and maintains the rail system telephone and radio communications systems on the MBTA system The following communications systems are

01-06-2011 42

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

in place on the MBTA Green Line Central Subway System and will be installed on the Green Line Extension

bull Maintenance Telephones (at interlockings and signal installations)

bull Emergency Telephones at Traction Power Substations (TPSSs)

bull Emergency Telephones at Blue Light Stations (BLS)

bull Fire Alarm Systems (All Stations)

bull Passenger Assistance Intercom Systems at stations

bull Public Address (P A) Systems at passenger stations

bull Variable Message Sign (VMS) Systems at passenger stations

bull VSS at passenger stations

bull VSS monitor equipment at the OCC

bull Audio and Video recording equipment at the OCC

bull OCC Uninterruptable Power Supply (UPS)

bull Wide Area Network (WAN)

bull Radio channel for train operations

bull Radio channel for yard operations

bull Multi-transmitter system radio channel for Right-of-Way Maintenance

bull Tunnel radio system including firepolice channel connections

There are other commnnications systems at MBTA to serve the agencys administrative functions which are also installed and maintained by the Communications Department within MBTA Engineering and Maintenance

Inspection and maintenance of the radio and telephone systems listed above and the devices connected to them are carried out at specific intervals in accordance with manufacturers recommendations and where applicable in accordance with the requirements of the Federal Communications Commission (FCC) and the DPU The Commnnications Department maintains records of the required inspections and maintenance and makes them available to the FCC and the DPU for review and audit

Most of the radio antenna locations that serve the MBT A System are located within the Boston Metropolitan area and arc located on MBTA owned properly

The Commtmications Department works closely with the Facility Infrastrnctnre and Engineering Department that manages the SCAD A system to manage the interfaces between the two systems

01-06-2011 43

MBTA Light Rail Transit SystemmiddotOperations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

44 Signals

The Signals Department installs and maintains the wayside signal and train control systems on the MBTA Subway System It does not install or maintain the signal equipment mounted on the light rail vehicles

The following signal systems are m place on the MBTA Green Line and Green Line Extension

bull Automatic Vehicle Identification (A VI) System

bull Wayside Signal System

bull Signal track circuitry and associated equipment

Signal maintenance includes the periodic inspection testing and performance of both scheduled and coucctivc maintenance to insure the proper and safe operation of the signal system The scope of signal maintenance includes interlockings and yard signal systems The core of this system includes the testing adjustment and repair of vital relay circuitry logic networks relay logic control limit circuits for protection against following trains power supply and transfer networks and all the relevant and peripheral appurtenances and signal appliances

Signal supervisors oversee the work of signal maintainers and other signal department personnel to achieve the required levels of safety and operational performance reqnired by the MBTA Subway system

A feasibility study is cuuently underway for a train control system for the Green Line Once a teclmology is chosen for train control the MBTA expects to pilot the teclmology on one of the Green Line branches The Green Line Extension will be designed in such a way not to preclude the implementation of train control on the Medford and Union Square Branches

45 Traction Power

The traction power distribution system consists of three components substations auxiliary distribution and the DC distribution systems The basic preventive maintenance program is divided into two parts the first part is the required or safety related maintenance which is performed on a schedule the second part consists of those inspections and procedures that when completed within a prescribed time frame act to ensure a safe economical and reliable operation

To achieve the operational support and maintenance goals the personnel of the traction power department maintain a flexible operating schedule This schedule provides response coverage during the hours of revenue operations while maximizing the efficiency of scheduled maintenance activities during the non-revenue hours This is particularly critical due to the small non-revenue window available for traction power maintenance The plan is

01-06-2011 44

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

middot implemented by scheduling the maintenance force in the most effective manner This is done with overlapping shifts of maintainers that can concentrate their efforts as required by maintenance schedules The Traction Power Department participates in extensive in-house training and in the safety drills that are implemented by the Chief Safety Officer and the MBTA Transit Police Department

451 Traction Power Substations

The existing Green Line is fed by the Traction Power Substations presented in Table L

Table L - Traction Power Substations

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bull Location i ~ ~ tf

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Coolidge 19 Webster Street Brookline MBTA

North Station 80 Haverhill Street Boston MBTA

Shawmut 1091 Washington Street Boston MBTA

Newbury 354 Newbury Street Boston MBTA

Cooks Jnnction SIR Winchester Street Newton Highlands N-Star

South Station 45 High Street Boston N-StarMBTA

Reservoir Strathmore Road Brooldinc N-Star

Riverside Grove Street Newton N-Star

Berkeley 90-92 Berkeley Street Boston MBTA

Kenmore Loop at Kenmore Passenger Station MBTA

Commonwealth Ave Public Alley ofHarvard Street Brookline MBTA

Aspinwall Off Longwood Avenue Brookline MBTA

Hanunond Pond Off Hammond Pond Parkway Brookline N-Star

Mattapan River Street Boston MBTA

Ashmont Dorchester Avenue Boston MBTA

452 Overhead Catenary System (OCS)

The OCS for the MBTA Green Line is a simple catenary equipped with an auto-tensioning system to maintain the proper level of tension in the OCS contact wire A system of counterweights automatically and continuously maintains the proper degree of tension in the system For yard tracks and some sections of embedded track single fixed trolley wire is used instead The trolley wire requires that tension be manually adjusted by traction power personnel to accommodate changes in the ambient temperature and other conditions The manual method is less expensive to build but labor intensive and more expensive to maintain

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

It also can increase the risk of entanglement of a pantograph in the catenary under certain conditions

The following list of major components 1s included in the detailed traction power and overhead catenary maintenance plan

bull A C Vacuum Breakers bull AC Load Break Switches bull Rectifier Transformers bull Rectifiers bull DC Breakers and Contra Is bull Auxiliary Transformer bull Potential Transformers bull Batteries bull TPSS Air Conditioning bull Fire Alarm TestRepair bull Emergency Operation Switches bull Manual Operation Switches bull OCS Tension and Height bull Manholes bull Safety Equipment bull Emergency Trip Switch System bull Station Lighting bull Emergency Ventilation Systems bull Station Power bull Documentation of all inspectionswork

In addition to the maintenance of the traction power substations and the OCS for the Light Rail Division the Traction Power Department is responsible for the maintenance of the Heavy Rail Divisions third rail system and its traction power substations the ventilation and lighting systems for all tunnels I underground segments auxiliary power equipment the UPS systems and other associated equipment

The Traction Power Department is equipped with the specialized vehicles and other gear that arc required to maintain the system

46 Building and Structures

The Deputy Director of Building and Structures has the responsibility for the maintenance of the right-of-way stations bridges and other structures revenue vehicle maintenance facilities passenger stations and wayside system facilities for the MBTA Subway System

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

The Building and Structures Department performs the periodic maintenance and repairs needed to maintain the right-of-way stations buildings and shop facilities of the MBTA Subway System

47 Engineering and Maintenance Projects Systems Engineering

The Maintenance of Way Engineering Department supports the Communications Traction Power and Signals Departments with systems design evaluation and testing oversight for both in-service and proposed rail projects

01-06-2011 47

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

50 SUBWAY FLEET AND SUBWAY FLEET SERVICES

51 Management and Supervision

The Division Chief of Light Rail Maintenance monitors all rail fleet activities on the Green Line Themiddot Green Line Maintenance Superintendent is responsible for managing the day-toshyday operations at each of the carhouses The Senior Director of V chicle Procurement and Quality Assurance oversees all of the Everett Shops operations including the main repair facility The Section Chief for the Everett Main Repair Facility manages the operation on a daily basis

Shift operations include a number of forepersons managing the work of tradespeople rail repairers and other support staff for fleet maintenance

52 Description of MBTA Green Line Light Rail Fleet

The MBTA Green Line fleet of Light Rail V chicles (LRV s) presently consists of 114 Type 7 Kinki- Sharyo Cars and 95 Type 8 AnsaldoBreda Cars which are articulated with an A and B section The Kinki-Sharyo car seats 46 with a typical capacity of 101 The AnsaldoBreda Cars are a 70 percent low floor vehicle with a deployable bridgeplate located at each of the low floor doorways to provide access for disabled customers they seat 44 and accommodate up to 2 wheelchairs with a typical capacity of 101 Both types of cars can hold additional standees under crush load conditions

The cars are designed to operate on a nominal 620 volt DC supplied by an OCS Each car has a single pantograph on the A end of each car that is extended vertically to contact the OCS to collect electrical energy for traction power and the vehicles auxiliary systems Each car is equipped with a radio climate control system and has a train operator cab on each end of the vehicle so that a single vehicle can be operated in either direction in customer service The cars may operate singly or in trains of two or three cars with a train operator for each car as defined by MBTA work agreements As one of their duties chief inspectors and inspectors assist train operators when needed

MBTA is in process of procuring an additional 24 cars for use on the entire Green Line system including the anticipated Green Line Extension The LRVs in this order will be designated as Type 9 cars

The Type 9 cars will differ in the following ways from the AnsaldoBreda Type 8 car

bull For the Type 9 car ASME RT-1 crashworthiness requirements will be specified providing improvements in crashworthiness performance through incorporation of crash energy management (CEM) features in the structure The CEM design will increase the amount of collision energy that can be safely absorbed by the Type 8 vehicle

bull 4 wheelchair locations will be required in the low-floor area of the Type 9 as opposed to 2 in the Type 8

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

bull Sliding plug doors will be required on the Type 9 car in place of the hi-fold doors used on the Type 7 and Type 8 cars

bull The HV AC system is required to utilize hermetically sealed scroll type compressors units with variable capacity control rather than the traditional piston-type compressors

bull The cars are required to utilize energy and life-cycle cost saving LED interior lighting bull The cars will be equipped with an internal and external video recording system

covering the passenger compartment doorways and the right-of-way from the operating end point of the view

bull The Type 9 car will be required to include additional passenger information signs and internal video information displays

521 Fleet Interchangeability

The Type 9 cars are specified to operate independently of the Type 7 and Type 8 cars The MBTA anticipated significant impacts to both cost and schedule should the Type 9s be required to be fully operationally compatible with the existing fleets Type 9 cars will be required to be mechanically compatible with the existing fleets to ensure collision compatibility and allow for recovery of disabled trains

522 Heavy Rail and Light Rail Operations Fleet Management Plan

The Heavy Rail and Light Rail Operations Fleet Management Plan is currently being updated to provide more detailed fleet operating and maintenance infonnation for tl1e Green Line as well as all other MBT A Subway lines

523 Train Control

The Type 9 cars will he manufactured with sufficient space under the vehicle to install electronic equipment for train control The remaining cars in the MBTA Fleet will need to be retrofitted to operate on lines equipped with train control

53 Description of Light Rail Fleet Services Facilities

531 Everett Subway Repair Facility

The Everett Subway Repair Facility located inEverett MA performs heavy repairs for which carhouscs do not have the appropriate tools and equipment to perform The Everett Subway Repair Facility typically perfonns on heavy equipment such as trucks HVAC units etc which are transported hctweeri the carhouses and Everett by MBTA employees In addition the Everett Main Repair Facility has the equipment to remanufacture critical components which are then returned to inventory

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

532 Riverside Carhouse

The Riverside Carhouse located in Newton MA near the junction of Route 128 and the Massachusetts Turnpike is a large maintenance facility that is typically used for the Green Lines heavy repair operations Heavy repairs are considered repairs that require more than 24 hours to complete from the time the vehicle arrives at the shop The facility contains a car wash inspection repair areas blowing pit wheel truing pit resistor and pantograph repair area equipment and truck removal areas paint booth parts storage lube room battery room and welfare facilities The Riverside Carhouse which can store 90 vehicles in the yard has the capability to repair trucks true wheels change out HVAC units sandblast and paint vehicles replace windows and perform body repairs

533 Reservoir Carhouse

The Reservoir Carhouse located in Brookline MA ncar Cleveland Circle is a maintenance facility that primarily performs running repairs Running repairs are repairs that can be completed within 24 hours after the vehicle has arrived at the shop The facility which can store 51 vehicles in the yard contains a car wash car storage and three track inspection areas track and truck repair areas and a parts storage facility The carhouse also has the ability to remove trucks from the vehicles in the truck repair area and repair the electronic assemblies

534 Lake Street Carhouse

Lake Street Carhouse which can store 22 cars in the yard is located on the BostonNewton line at the terminus of the Boston College Line As the smallest carhouse employees perform daily inspections on a portion of the fleet and repair of minor defects if found Otherwise the repair work is referred to Reservoir or Riverside Carhouses

535 Green Line Extension (GLX) Carhonse

The GLX Carhouse which will be located in Somerville MA will provide washing cleaning inspection and maintenance and will have the capability to perform most vehicle repairs for the MBTA Green Line fleet

The main shop building at the Yard will contain tWo tracks with service and inspection pits and a third repair track with a hoist for heavier repairs as well as a wheel truing machine A second building will house a train washer facility

The GLX Carhouse must also depend on the Everett Subway Repair Facility for certain types of heavy repairs

The GLX Carhouse and Yard will have its own traction power substation to provide energy to the OCS for the facility LRV movements within the yard are made under the supervision of a yardmaster located at the carhouse

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

The GLX Yard will provide the yard track storage for Green Line LRV s that have been inspected serviced repaired washed cleaned and prepared for revenue service There will be several dedicated storage tracks Upon commencing revenue operations for the Green Line Extension a total of 80 LRVs will be supported by the GLX Carhousc The overall storage capacity for GLX Yard is 80 cars

The overall size and configuration of the property parcel on which the GLX Carhouse and Yard is located provides significant limitations to the layout of the facilities and to the efficiency of LRV and train movements within the yard areas The site is constrained geographically by terrain features including a street on the northwest side the MBTA commuter rail system mainline right-of-way on the east side the MBTA Green Line right-ofshywayoverhead bridge on the south side and the Broadway Street overhead bridge

These space limitations place a greater emphasis on the careful coordination of train and LRV movements and the development of an efficient yard operating routine

536 Mattapan Repair Shop

The Mattapan Repair Shop which is located in Boston MA is a maintenance shop that performs running repairs and vehicle inspections The facility which can store 10 vehicles in the yard contains a car storage area and two track inspection areas track and truck repair areas and a parts storage facility The Mattapan Repair Shop must also depend on the Everett Subway Repair facility for certain types of heavy repairs

54 Subway F1eet Inspection and Maintenance

The Preventive Maintenance Program consists of regularly scheduled actlvilics that arc necessary to maintain the performance level of the vehicles and their components Examples of typical activities include complete lubrication calibration adjustments and replacement of consumablcs such as air filters brake padsshoes and pantograph carbon strips Additionally many items arc visually inspected and repaired or replaced as needed

Preventive maintenance inspections are mileage-based for the Type 7 Cars - they are inspected at 6500 mile intervals or at 90 days if they havent accumulated 6500 miles Type 8 vehicles are inspected on a 90-day interval The PCC Cars are inspected at 30-day intervals

The HVAC system is inspected ammally Air compressor inspections are also performed on an annual basis There is an on-going coupler modification program in place Other campaigns and modifications are initiated on an as-needed basis

541 Cleaning and Servicing

The car interior is swept every night while more intensive cleaning such as washing the floors or window cleaning is done in accordance with a cleaning contract that MBTA has with an outside vendor When the car arrives at the carhouse yard after revenue service the

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

car is sent through the train washer depending on the time of year for its external washing Following the washing and cleaning the train is moved to the yard

Most minor repairs can be made while the train is in the yard If necessary the train can be moved to the shop and spotted for repairs that cannot be done in the yard Once all needed repairs and cleaning is done it is moved to the designated storage track and positioned for its next assignment

542 Unscheduled Maintenance and Repair

In each of the individual carhouses reports of needed maintenance or repair may come from the operators or from the rail repairers during their daily inspections while preparing the fleet for service The need for repairs may be communicated verbally via hand-held radios or by generating a work order For LRVs in revenue service the train operator reports the fault or needed repair via portable or car-borne radio to the OCC The OCC then initiates a response to the train and also sends a work order to the maintenance department for repairs that may be needed

For maintenance or repair needs discovered in the yard depending upon the type of repair needed the vehicle may be repaired in the yard or moved into the shop and onto a service and inspection (SampI) pit or onto the heavy repair track and placed on the hoist Normally one of the two SampI pits will be utilized for unscheduled maintenance while the other is reserved for scheduled maintenance activities

For maintenance or repair needs that occur during revenue service the response is normally addressed in one of two ways The problem may be able to be handled in revenue service by the actions of the train operator who can respond to the problem while at the same time communicating with the OCC to notify them of the problem or by a transportation official Ifmiddot a long delay is expected then a repairer from Green Line Maintenance will be dispatched Otherwise the train will be pushed or pulled from service from the next train on the line

Reports of a vehicle incident problem are normally made via radio by the train operator In turn all response personnel become aware of the situation at the same time and can start formulating a repair or replace strategy MBTA personnel arc trained to follow specific procedures to safely address maintenance issues that occur on in-service trains

Line supervisors and some inspectors have a well-equipped sport utility vehicle (SUV) and move from place to place along the line as their duties require There are 25 inspectors and transportation supervisors on the line at any given time With the extension of the Union Square and Medford Branches three additional inspectors and one supervisor will be assigned to the cast end of the mainline and will be available to assist with incidents

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

543 Critical Systems Replacement or OverhaulRebuild Program

In addition to the regular maintenance needs of the fleet the META will complete programmatic replacement of critical systems or mid-life overhauls of all vehicles as necessary Transit industry standards typically call for the evaluation of rail vehicles after they have been in service 10-12 years If the results of the evaluation indicate that beneficial results would be obtained by replacement of critical systems from rehabilitation (overhaul) then such work would need to be initiated as soon as possible Vehicles requiring an overhaul would be out of service for up to 60 days

Other major repairs to vehicles may occur as a result of warranty programs or be necessary as a result of accident damage

544 Emergency Response Capabilities

When an emergency occurs on the mainline the level of response depends on the severity of the incident Emergency response is utilized for accidents or derailments Accidents include collisions with automobiles persons or objects on the track The Green Line Supervisor Inspector and Rail Repairer Team respond to any accident that occurs on the mainline

At the incident the Incident Commander directs the efforts of emergency responders and reports to the OCC Rail repairer and track maintenance personnel are dispatched from their respective areas in all accident and derailment situations The Supervisor also coordinates with META and other agency emergency response personnel for the safe evacuation of the train ifnecessary

The rail repairers job is to evaluate the damage to the train and to coordinate with the Supervisor to get the train moving again once it has been released to move by the Incident Commander If further support is needed additional personnel are dispatched from the yard as necessary to assist in getting the train off the mainline so that service can continue

If the train cannot be moved under its own power another train may be sent to couple up to it and tow it to the yard Should that not be possible a heavy duty hi-rail Brandt truck designed to tow trains may also be utilized If the Brandt truck is utilized designated personnel at the yard load the portable re-railing equipment box onto the bed of the Brandt truck and drive the truck to the accident site If the accident occurs in an area away from a grade crossing or a level area that prevents the truck from driving directly to the scene then the truck would be placed on the track and would operate over the track to the accident site

In emergency situations the priority is to resolve the situation safely and quickly and to minimize the disruption to revenue service

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 60- RULES SAFETY SECURITY AND TRAINING

60 RULES SAFETY SECURITY AND TRAINING

61 Responsibility for Safety and Secnrity

MBTA has very active and visible safety and security programs led by the agencys Chief Executive Officer

MBTAs Policy Statement The MBTA is committed to providing safe secure reliable efficient convenient public transportation services to the region it serves A major consideration in fulfilling this mission is the safety and security of MBTA customers employees contractors vendors and the general public As such the MBTA has established and implemented comprehensive safety and security programs to ensure all MBT A construction projects and transit services are established and delivered within the highest practical level of safety and security

MBTAs Safety and Security Principles

bull Safety and Security are a 247 priority bull Safety and Security are everyones responsibility bull Accidents and injuries are preventable bull Working safely is a condition of employment bull Passenger and worksite security are vital for MBTAs success bull Training is essential for good safety and security performance bull Management is accountable for safety and security

62 System Safety Management Plan

MBTA Safety Department maintains a System Safety Management Plan (SSMP) in accordance with APTA standards and DPU General Orders The SSMP is the means of integrating safety into all MBTA System operations It establishes the mechanisms for identifying and addressing hazards associated with the MBTA System It also provides a means of ensuring that proposed system modifications are implemented with a thorough evaluation of their potential effect on safety The SSMP describes how accountability for safety is integrated throughout the organization

The MBTA Safety Department is responsible for developing administering and implementing a comprehensive SSMP with specific goals and objectives purposes programs and activities to prevent control and resolve unsafe conditions and hazards that may occur during the life cycle of the rail system The Safety Department shall be involved in all systems beginning with the conceptual engineering design and procurement through to the operational stages

The MBTA self-certifies its own rail transit projects subject to the safety oversight of the DPU MBTA however has a safety (and security) certification program for MBTAs Green Line Extension similar to programs used in its previous rail activations Io addition

01-06-2011 54

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 60- RULES SAFETY SECURITY AND TRAINING

MBTAs Safety Department performs Internal Rail System Safety Audits (IRSSA) as required by DPU FTA and APTA to monitor system-wide compliance with the SSMP As required by DPU the IRS SA is conducted annually in accordance with APTA Guidelines In addition the Rail Transit Safety Section of the DPU conducts an on-site external audit of MBTA rail systems every three years

The SSMP is in the process of being updated to include operations on the Green Line Extension The SSMP is reviewed every three years to make updates corrections and modifications Any revisions to sections of the SSMP prior to the three-year cycle will be distributed as an amendment

63 Regulatory Agencies

631 Federal Railroad Administimiddotation (FRA)

The FRA is the regulatory agency with jurisdiction over railroads involved in interstate commerce and operating on the General Railway System of the United States The FRA regulates most aspects of safety in the railroad environment

The FRA nonnally does not regulate transit systems unless those systems operate on the same tracks or in the same corridor with the General Railway System of the United States FRA regulations do not impact Green Line operations

632 Federal Transit Administration (FTA)

The FTA is the regulatory agency with jurisdiction over transit systems in the United States that are not regulated by the FRA and receive federal funding The FTA through 49 CFR Part 659 has required the establishment of State Safety Oversight Authorities (DPU in Massachusetts) to oversee provision of adequate safety and security on rail transit systems The FRA and FTA work closely with state rail oversight and regulatory bodies such as the DPU to provide effective regulatory control of the public transit industry

633 Federal Communications Commission (FCC)

The FCC is the agency having jurisdiction over railroad radio communications and communications systems Its jurisdiction extends to transit systems including the MBTA

634 Architectural Access Board

The Architectural Access Board (AAB) is a regulatory agency within the Massachusetts Office of Public Safety Its legislative mandate states that it shall develop and enforce regulations designed to make public buildings accessible to functional for and safe for usc by persons with disabilities

To carry out the boards mandate the Rules and Regulations which appear in the code of

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 60- RULES SAFETY SECURITY AND TRAINING

Massachusetts Regulations as 521 CMR 100 have been developed and amended These regulations are incorporated in the Massachusetts building code as a specialized code making them enforceable by all local and state building inspectors as well as by the Board itself These regulations are designed to provide full and free use ofbuildings and facilities so that persons with disabilities may have the education employment living and recreational opportunities necessary to be as self-sufficient as possible and to assume full responsibilities as citizens

The Board consists ofnine members the Secretary of Public Safety or her designee the Secretary of Elder Affairs or his designee the Director of the Office on Disability or his designee and six members appointed by the Governor in consultation with the Secretary of Public Safety from lists submitted by the director of the Office on Disability Six of the appointed members are selected after consultation with advocacy groups on behalf of persons with disabilities The governor secretary and director shall exercise their best efforts to ensure at least two members are registered architects The chairperson shall be elected annually by the members

The authority of the AAB is triggered by any construction renovation remodeling or alteration of a public building or facility or a change in the use ofbuilding from private to public

635 Department of Public Utilities (DPU

The DPU has jurisdiction over railroads street railways and transit systems in the Commonwealth of Massachusetts and is the designated SSO agency required by the FTA The FRA and the FTA both have joint enforcement agreements with the DPU which give the DPU authority to enforce applicable Federal regulations on both railroads and transit systems within the Commonwealth of Massachusetts DPUs own regulations are issued in the form of General Orders and cover a wide range of subjects including signal design and maintenance transit car safety standards grade crossings walkways certain operating speed restrictions for transit systems The most recent DPU regulation affecting the META is to limit the speed of the Type 7 and 8 cars to forty ( 40) mph

636 American Disability Act Access Guidelines (ADAAG)

ADA standards govern the construction and alteration of places of public accommodation commercial facilities and state and local government facilities The Department of Justice (DOJ) maintains ADA standards that apply to all ADA facilities except transportation facilities which are subject to similar standards issued by the Department of Transportation (DOT) Federal facilities are covered by standards consistent with those of the ADA issued under a different law the Architectural Barriers Act (ABA)

The Access Board is responsible for developing and maintaining accessibility guidelines for the construction and alteration of facilities covered by the Americans with Disabilities Act (ADA) of 1990 The Board holds a similar responsibility under the Architectural Barriers Act

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 60- RULES SAFETY SECURITY AND TRAINING

(ABA) of 1968 The Boards guidelines provide a minimm baseline for other Federal departments responsible for issuing enforceable standards

The ADA recognizes and protects the civil rights of people with disabilities and is modeled after earlier landmark laws prohibiting disc1imination on the basis of race and gender To ensure that buildings and facilities are accessible to and usable by people with disabilities the ADA establishes accessibility requirements for State and local govermnent facilities under title II and places of public accommodation and commercial facilities under title III The law requires that the Board issue minimm guidelines to assist the DOJ and the DOT in establishing accessibility standards under these titles Those standards must be consistent with the Boards guidelines

64 Industry Organizations and Standards

641 American Public Transportation Association (APTA)

APTA sets standards for Passenger Emergency Response Plans System Safety Program Plans and other safety-related and security-related matters It also has an established peer review program in which periodic safety audits of the operations of member carriers arc conducted by other APTA members assisted by certified safety professionals The MBTA is a member of APT A and many members of the MBTA Subway and Bus Systems are active participants in APTA activities and programs

642 American Railway Engineering and Maintenance-of-Way Association (AREMA)

AREMA through its extensive worldwide membership conducts extensive research and testing of the methods standards and materials used in the construction and maintenance of railways AREMA publishes its standards and recommended best practices for its membership and these are widely used in the railroad industry

643 National Fire Protection Association (NFPA)

NFP A issues flammability and fire safety standards for the materials used in the manufacture and construction of vehicles buildings components products and supplies All MBTA rail systems must comply with the requirements ofNFPA Section 130

65 Operating Rules

Operating and safety rules are contained in the MBTAs Rules for Operators and Other Employees of the Light Rail Lines This book applies to the entire MBTA Light Rail System These rules and instructions authorize or govern the movement of trains authorize govern

or restrict the use of the main track by trains authorize govern or restrict the use of the main track by maintenance personnel authorize work to be done or personnel to be on the operating right-of-way or affect the safe operation ofthe railroad

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66 Standard Operating Procedures

Standard Operating Procedures (SOPs) define the steps to he taken hy operating or other employees who are on the right-of-way under specific circmnstances and in specific situations These SOPs are contained in the MBTAs System Book of Operating Rules and Procedures They provide a checklist of actions to be taken by employees in response to a specific situation named in the title of the SOP The SOPs do not define in detail how to perform the actions but only prescribe what actions shall be taken under certain circumstances Their purpose is to generate consistency and efficiency within the organization

67 Special Orders

Special Orders contain statements that can add delete or modify any operating rules or SOPs They act as mandatory instructions designed to satisfy the requirements beyond the operating

rules and SOPs

68 Training and Qualification

681 Training for Transportation

The Light Rail Training Department is responsible for all training involving mainline yard and train activities on the MBTA Subway System

The Basic Train Operator Training Course is an intensive eight-week course Prior to being selected for the Basic Train Operator Training Course all candidates must pass a preshyemployment test Criminal Offender Record Information (COR) check and physicaldrug test The successful candidates are then invited to attend the Course to become a part-time operator All operators become members of the Amalgamated Transit Union (Local 589)

The Basic Train Operator Training Course is a combination of classroom and hands-on training The successful graduate must re-certify after every two years of service according to current DPU requirements MBTA requires re-certification every two years but has a goal of annually recertifying operators The Re-Certification Class is a one-day eight-hour class

Officials supervisors yardmasters and instructors arc given additional training of one to three weeks In addition all Green Line dispatchers attend an eight week training course

682 Training for Signal Systems

Newly hired signal inspectors are trained on the systems that are currently installed with a focus on preventive maintenance instruction manuals and in the case of new lines consistent with the Project Management Plan A full program of familiarization with all lines is accomplished

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All signal inspectors are hired at the journeyman rate and there is presently no apprenticeship program

In addition to their maintenance training maintenance personnel are trained in rules and operating procedures by the Rail Operations Instruction staff

683 Training for Light Rail Vehicle Maintenance

While Subway Fleet Services personnel receive training as they begin their career at the MBTA specialized courses of instruction arc under development The various instruction departments and Operations management are reviewing the training needs of each of the lines and will set up the appropriate classes Each instruction department maintains training records for each employee sorted by shift These training records clearly showwhich courses an employee has and has not completed The supervisor then looks at his manpower workload and vacations and decides how many people to send to training courses When there is more than one employee with the same training needs work days and shifts then seniority is usually the determining factor in deciding which employee will attend the training first

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70 SERVICE INTERRUPTIONS AND EMERGENCIES

71 Principal Objectives

711 Safety and Security

The first priority in responding to and handling an emergency or a service disruption is for the safety and security of the customers MBTA and contractor employees emergency responders and members of the general public

712 Loss and Damage Mitigation

Once the safety and security of customers employees emergency responders and the general public has been assured the next priority in handling an emergency or a service disruption is to mitigate loss and damage to MBTA equipment property and facilities as well as to third party property that is adjacent to or in any way affected by the situation

713 System Recovery

As soon as the situation permits and once the safety and security of persons and property has been assured actions must be taken to restore system operations to normal If at all possible depending on the circumstances the goal of failure management activities is to maintain service to the highest degree possible during a service interruption This may be achievable through tum-back operations or single-track operations

Many actions such as calling for and the staging of extra equipment personnel materials and the establishment of bus bridges substitute bus service or other measures to provide alternate transportation to patrons can be taken while the cause of the service interruption or emergency is being investigated and handled In major events where the service disruption may be of an extended duration management supervisory and service personnel will work in shifts to provide needed rest and relief while ensuring sufficient coverage for the situation

72 Service Recovery Scenarios

Equipment failures accidents incidents and other events or conditions can adversely affect scheduled rail operations hinder system performance and disrupt operations beyond normally scheduled recovery capabilities

The impact that these situations have on rail operations is influenced by the following factors

bull Nature of the accident incident or failure bull Location on the system bull Train headways and ridership levels at the time andor bull Effectiveness of the service recovery strategy

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

This section discusses briefly the most common types of events tbat can interfere with scheduled service and the general effects that each could have on operations and recovery strategies Experience has shown that each situation will have its own characteristics that affect the recovery strategy

721 Collision or Derailment

A collision or derailment of one or more trains may result in death or personal injury to passengers or employees as well as damage to vehicles track signals the overhead catenary system and other property If a derailment occurs on a main track it may well result in tbe obstruction of botb main tracks due either to the derailment itself or due to recovery efforts The accident can be expected to adversely affect train operations for several hours or even one or more days depending on the circmstances The time required for conducting an investigation before vehicles are permitted to be moved and the ability to reach tbe scene with recovery equipment and materials will be very important factors in determining how long the railroad will be out of service Wherever possible tbe priority will be to return one track to service as quickly and safely as possible to get minimum service operating again

722 Fire or Smoke

Fire or smoke that can interrupt operations may or may not be from tbe rail operations A fire or heavy smoke from a fire adjacent to the railroad or fire hoses strung across tbe tracks may delay tbe passage of trains These scenarios may interrupt operations without actually causing casualty on tbe rail system itself

If the fire or smoke occurs at a station or on the right-of-way train operations may be suspended until the situation is brought under control This may result in trains being moved to the nearest passenger stations so that passengers may alight and be moved via alternate means such as a bus bridge operation past the obstructed segment of the railroad

If the fire or smoke is on a light rail vehicle then the evacuation of passengers in the safest and most expeditious manner will be required Doing so may result in the need to curtail all train operations in the -affected area until tbe situation can be resolved Due to the high-floor level-boarding configuration of all cars and trains in the rail system if at all possible during emergency situations alighting between stations should be done with the assistance of rail operations personnel

723 OutsiderTrespasserSuicide

Accidents involving outsiders trespassers or persons who attemptcommit suicide on the right-of-way will normally cause service to be shut down sometimes for several hours depending on the circmstances and the decisions of the responding authorities In such cases it may be difficult to accurately estimate the amount of time that operations may be interrupted In some cases authorities may detain the train and its operator until an investigation is progressed sufficiently to allow their release Authorities may also elect to

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interview passengers that are on the affected train Each of these actions can affect the recovery strategy

724 Death

A death or serious personal injury to a customer an employee or a member of the general public on a train can be expected to result in an extended delay to that train Depending on circumstances and the instructions from emergency response personnel it may be possible to resume restricted speed single-track operations around the affected train while the situation is cleared In any event the situation may result in the train being held for several hours and then being removed from service after the incident

If the death occurs on the right-of-way it is probable that all train operations may be suspended until the situation is cleared or until single-track operations can be safely established

725 Personal InjurySerious Illness

If a serious illness affects a passenger on a train emergency response personnel will be called After they have attended to the person and removed him or her from the train the train is normally released and free to resume service In such cases delays to that particular train may be 10-30 minutes depending on the situation Other trains are also affected by the stopped train but service can normally be continued on the line after the incident has been cleared If possible single-track operations and alternate service will be established as soon as it is safe to do so

In the case of a serious personal injury once the medical emergency has been handled delays may also result due to the need to interview witnesses and conduct an investigation These delays may prevent or delay the resumption of service at the site depending on the circumstances

726 Grade Crossing Accident

An accident at a public crossing at grade can be expected to resl(it in delays to all trains at the site until the emergency has been cleared and the accident investigation has progressed to the point that vehicles and personnel are released by the MBTA Transit Police Additional delays may result from the need to clear damaged vehicles from the scene including the removal of a damaged train

Depending on the severity of the accident a transportation official will conduct the initial investigation for MBTA MBTA Transit Police personnel will conduct an official investigation for liability purposes A unified command between MBTA Transit Police personnel and the agencies with local jurisdiction will be established at all grade crossing accidents and incidents

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7 2 7 Hazardous Materials Release

A hazardous materials release off the right-of-way but close enough to pose a hazard may result in the suspension of train and bus service (and all or most all other movements) through a particular area until the sitnation is brought under control and clearance has been received to proceed through the affected area In such cases getting accurate or best estimate information from emergency responders will be a critical factor in determining the most effective recovery scenario

If the hazardous materials release occurs on the right of way there may be an extended period of time in which train operations (and other activities) are not possible at andor near the scene In addition once the sitnation is brought under control additional time may be required for site remediation which also has the possibility to negatively affect train operations

728 Property Damage or Serious Vandalism

Property damage that affects rail operations can include such things as an accident or vandalism to operating systems vehicles equipment stations bridges or other apparatns that affect the safety or efficiency of rail operations In such cases the experience of responding supervisory personnel and the resources that engineers provide will be used to clear the situation and restore operations

729 Wind Heavy Rains Flood

Strong winds heavy rains and floods will require operations to proceed with extreme caution In the case of suspected system impact or an apparent problem service is suspended as appropriate allowed to resume only after inspections have been made by personnel who are qualified and properly equipped to determine that the railroad is safe for operation Particular attention is given to below grade wayside systems locations track conditions OCS and to trees or other objects that may pose a threat to the OCS A water main break can have many of the same effects as a storm and may similarly affect train operations

Special attention will be given to inspecting track bridges culverts and other drainage structures and the approaches to them as well as sub-grade conditions to be sure that the railroad is safe to usc Train operators will be required to proceed under restricted speed rules at locations that are known to be prone to flooding or to the likelihood of debris covering the track during storms All of these precautions take time and can delay scheduled train service

7210 Damaged or Obstructed Track or Structure

With the exception of temporarily obstructed track which sometimes can be cleared fairly quickly allowing service to resume or damageddefective track which can quickly be repaired by one or two persons using small tools incidents involving damaged track andor

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structures are likely to be events with longer term service disruptions Even if temporary service can be restored there may be speed restrictions andor single-track operations that continue to affect train operations long after the original event so that repair or reconstruction activities can continue

7211 Traction Power System Failure

A failure of the Traction Power System is an event that cuts the electric traction power to the trains It may be the result of the failure of an electrical component in the system a power surge physical damage to the OCS loss of a substation or of the utility power source feeding the substation The failure could involve just one segment of main track both main tracks the yard or segments of the line served by one or more substations If a failure occurs during a revenue service period there will likely be an immediate need to reach passengers in trains stopped between stations so that they may be transferred to a place of safety and alternate transportation

7212 Vehicle Mechanfcal Failure

Vehicle mechanical failures can fall into one of three categories

bull The failure does not affect the vehicles ability to move safely and the vehicle can be repaired or removed from service at the next available point

bull The failure does affect the vehicles ability to move safely and the vehicle can be pushed or pulled to a place where it can be removed from the main track

bull The failure prevents any movement of the vehicle and repairrecovery vehicles and equipment must be sent to the scene to repair the vehicle and make it safe for movement or clear it from the railroad

Personnel and equipment from the Light Rail Maintenance Department will assist in the repair andor recovery effort or will provide trouble-shooting information to the train operator andor supervisor where appropriate

7213 SignalControl System Failure

A signal system failure can be due to the failure of a component in the system or several other causes including the loss of the electrical utility power source that feeds the signal system This can result in the loss of the ability to operate track switches at terminals and crossovers and can result in signals displaying STOP indications or no indications at all

A signal system failure requires all trains to stop prior to the location of the incident OCC will provide the train operator with instructionauthorization to proceed as necessary In almost all instances Manual Block Operations are required to be established to ensure safe operations through the incident area until the system failure has been corrected

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7214 SCAD A System Failure

The SCAD A system provides control capability and receives indications from the field about the condition of certain critical but non-vital operating systems including track occupancy track switches TPSSs alarm systems etc When the SCADA system is not functioning remote control of equipment may not be possible alarms and other indications from the field may be unavailable to the OCC Green Line dispatcher or they may provide inaccurate information SCAD A Workstations at yards will not operate the mainline system in the event of a SCAD A system failure

For the Green Line switches are placed on hand throw operation when failure of the A VI system occurs If train operations are not normal then qualified personnel must be dispatched to each interlocking to operate it manually in accordance with the operating rules contingency plans and the SOPs

Once the qualified individuals have arrived at the interlocking they will contact the dispatcher at the OCC for instructions As directed by the dispatcher the employee then operates the interlocking by requesting the routings and signals that will be required to restore train operations according to the plan developed by the OCC The dispatcher will establish the priority for the movement of trains at each of the interlockings

7215 Civil Disorder

Civil disorder can occur in a variety of forms including protests large public gatherings illegal strikes and other activities Such situations usually result in a police response with a determination being made by the civil authorities whether or not train operations will be permitted to continue through the affected area and if suspended when they may be resumed Close coordination between law enforcement personnel and civil authorities and the regional OCC is critical to a successful recovery effort

7216 TerroristBomb Threat

Information concerning a terrorist or bomb threat can be received either directly by the MBTA or indirectly through civil authorities In such cases certain aspects of service may be suspended pending inspections and a resolution of the situation Close coordination between MBTA Transit Police local law enforcement persmmel civil authorities and the OCC is critical to a successful recovery effort

7217 Other Recovery Scenarios

The other sccnmios most likely to affect operations are the need to conduct single-track operations over a portion of the line during periods of scheduled service Single-track operations may be necessary for scheduled track maintenance when middotone main track is removed from service for renewal or repair

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During single-track operations trains will use the one remaining main track between two interlockings for movements in both directions This will require extended travel times for trains using the single-track as well as delays to trains in both directions waiting to use the single-track

Single-track scenarios require that arrangements be made to notify passengers including the elderly and those with disabilities if they must use a different platform to board the train

Of particular concern are those single-track scenarios that include an interlocking within the working limits and that require an extremely long section of single-track actually covering two linear track segments instead of one-track segment These situations are to be avoided if at all possible during scheduled operations because of the serious delays to passengers that result

73 Role of the Operations Control Center (OCC)

731 Description and Location of the OCC

The figure below presents the Operations Control Center Department Organization Chart

Director of Operations

Control Ce-nter

I Deputy Director

ofOCCamp Training

Deputy Division Division Chiefshy

Chief- Plan ~nd Servke

Training

The OCC is located in the MBTA Central Operations Facility at 45 High Street in Boston The OCC is the central facility in which most of the signal and commnnications systems for each of the MBTA Subway lines are located Light Rail dispatchers direct and monitor Green Line train movements operate communications systems and maintain contact with the line personnel and supervisors of the MBTA Subway System and each of its lines

bull MBT A Red Line - Heavy Rail bull MBTA Orange Line- Heavy Rail bull MBTA Blue Line- Heavy Rail

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

bull MBTA Green Line- Light Rail

The Operation Control Center has a representative from the Transit Police Department houses the power dispatchers and the maintenance control clerk in the public address booth For additional information about the OCC please see Section238 above

In the event that the OCC is rendered inoperable or uninhabitable for any reason the MBTA Subway System has established a contingency plan for movement of personnel to alternate locations where control of rail operations can be re-established Those facilities arc equipped with HV AC systems suitable facilities supplies and amenities furnitnre communications system connections site security and other equipment forms and operating supplies that would be necessary to sustain control of operations for an extended period of time Due to the sensitivity of this information further details concerning this facility have been omitted from this document

732 Coordination and Control of the Subway System

The OCC serves as the central point for coordination and control of the MBT A Subway System Working in conjunction with management and supervisors in the field supervisors and controllers at the OCC maintain control of the Subway System and its resources The Green Line dispatcher at OCC is the person in the MBT A Light Rail System who oversees the movement ofvehicles during normal and emergency operations

Yardmasters or Green Line officials oversee yard operations within the limits of their local yard They do not have authority to authorize movements to or on the main tracks of the railroad

733 Immediate Notifications

The OCC notifies supervisors and managers in the event of an accident incident service disruption or anything that may affect the safe secure or efficient operation of the Subway System There is supervisory personnel on-duty 24 hours a day every day Management personnel are either on-duty or on-call (rotating assignments) 24 hours a day every day MBTA uses the NotifY-At-Once paging system for group notifications

The OCC also has the responsibility to call for the services of emergency response agencies when an accident or incident has occurred And as mentioned above the OCC has a Transit Police representative to allow for incident coordination

The OCC submits immediate notification reports to several Federal and State regulatory bodies as required under the agencies regulations for certain types of safety or securityshyrelated occurrences such as death serious personal injury collision andor derailment fire hazardous materials release or spill grade crossing accidents notable law enforcement incidents etc

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734 Communications Center

The OCC serves as tlte communications center for the MBTA Subway System Most of the communications systems on tlte individual rail lines including the META Green Line tenninate at the OCC where their activities and indications are monitored and recorded

735 Recovery Strategy Formulation and Implementation

Timely and accurate communications arc critical to emergency response and the formulation and implementation of effective recovery strategies

Experience has shown that tlte first reports of accidents and incidents are often inaccurate For this reason when an accident or incident is first reported and after emergency measures have been taken to protect life and property and emergency response agencies have been notified (if appropriate) priority must be given to getting experienced management and supervisory personnel to the scene

Once on-scene their mission is to immediately assess the situation and transmit all pertinent information to the OCC They must also establish communications with tlte emergency response agencies on the scene and report to the Incident Command Post if one has been established Together with the emergency responders they must share information help with an assessment of tltc situation formulate an initial response strategy on tlte scene and then arrange for the necessary resources as dictated by the situation The incident commander on the scene will then relay this information to the OCC This information combined witlt other information relayed from others involved is then used to jointly formulate and implement a rail service recovery strategy

After the initial reports have been made to the OCC and implementation of the recovery strategy is underway it is important to provide frequent updates to the ace including estimates of when certain critical work will be completed when resources will be in place as well as oilier information that the OCC needs to efficiently coordinate the situation

The OCC has the responsibility to update the management and supervision on tlte scene with the status of progress that has been made obtaining personnel equipment materials contractors substitute bus service and other resources that may be required to restore rail service (or substitute bus service) on the line

It is also essential that individual departrucnt heads managers supervisors and other personnel who are responding witlt personnel and equipment keep the ace updated with tlteir progress and provide an estimated time of arrival at the scene or at the place to which they were requested to respond All responding MBTA personnel will respond to the MBT A Incident Commander This is typically a transit official that has been trained in emergency management Heshe will coordinate and delegate all efforts for investigations support and recovery

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Recovery strategies must include both the critical first actions that must be taken immediately as well as longer-term actions that must be taken to properly respond to the later stages of the situation An important part of the process is getting accurate and timely information to those who will disseminate the information to the public As practicable status or progress reports will be made by the Green Line dispatchers or supervisors via the P A and VMS systems directly to passengers on trains and at station platforms ifpossible

Other information will be communicated through the METAs official public information contact for dissemination to the news media and the public Information must also be passed to those managers supervisors and operators in the field who are coordinating the train service andor the alternate means of transportation so that the plan being implemented matches what the public has been advised to expect and prepare for

Accurate and timely information frequently updated is important to everyone connected with a service disruption

7 36 AccidentIncident Investigation Requirements

Certain types of accidents and incidents as well as accidents meeting certain thresholds for death injury equipment and property damage are subject to investigation by Federal andor state agencies In some cases immediate notification of the agency is required All other accidents are subject to an investigation by local emergency response agencies as well as by MBTA Subway management supervisory and safety personnel

Some agencies such as the National Transportation Safety Board (NTSB) require that under certain defined conditions the accident site and equipment involved must be left undisturbed until representatives from the agency can arrive to begin their investigation or until the agency releases the site for recovery andor restoration activities The time required to conduct the on-site investigation can under some circumstances exceed the amount of time required to clear the site and restore operations

In some cases PTA-mandated post-accident drug and alcohol testing of employees are required and must be conducted under prescribed conditions within a specific amount of time after the accidentincident

Each of the above requirements calls for additional time and can affect the length of time that will be needed to restore train operations to normal schedules at a site These requirements must be carefully evaluated and considered when planning and coordinating repair work and also when estimates of the time that normal service will be restored arc being prepared and disseminated

7 3 7 Coordination of Resources

The supervisors and dispatchers at the OCC are responsible for working with other department managers and supervisors to ensure the proper coordination of the repair effort and the most effective use of the MBTAs resources following a service interruption

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738 Regulatory Reporting Requirements

In addition to the immediate notification requirements described in Section 736 above written reports of accidents and incidents that meet specific thresholds arc required These reports are prepared and submitted by the MBTA Safety Department to the DPU within the prescribed period after the date of the accident or incident

739 Lessons LearnedContinuous Improvement

When experience handling emergencies and service interruptions identifies improvements that could be made in the SOPs or other official documents for use during future incidents the proposed changes arc submitted to the Instruction Department for evaluation in accordance with the procedures contained in the SSPP f-_-_

1-_-

i-- i ~

I 1

I

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MBTA Green Line Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

80 MBTA GREEN LINE STAFFING PLAN

This section desc1ibes the full-time equivalent staffing levels needed to operate and maintain the MBT A Green Line at the present time as well as those levels of additional personnel that are estimated to be required when Green Line Extension begins revenue service in Fiscal Year 2015 Table M is limited to Green Line Operations and direct support for Green Line Operations

Table M- MBTA Green Line Staffing Levels by Department and Position

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

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Director of Power amp Transit Facilities 25 Supt Admin amp Finance ~25

Executive Assistant ~25

Technical Librarian ~25

Energy Conservation Monitor ~25

Utility Analyst ~25

Supervisor -middot- Station Support System ~25 I Manager - Station Support System ~25

Engineer ~25

System Repairer ~75

Maintenance Clerk ~25

Clerk IV ~25

Division Clerk ~25

Roofer Foreperson ~25

Sheet Metal F oreperson ~25

Mason Foreperson ~25

Carpenter Foreperson I Gen -RTL Road Foreperson ~25

Painter Foreperson 25 Laborer F oreperson 15 Sub Sheet Metal Foreperson ~5

Sub Painter Foreperson ~75

Carpenter 2 CementFinisher ~75

Building Laborer 4~25

Mason ~5

Sheet Metal Worker 2 Painter 25 Roofer ~75

Sr Director Infrastructure amp Engineering ~25

Building Division Engineer ~25

Supt Building amp Station Maintenance ~25

Administrative Assistant ~25

Supt Elcc amp Mech Maintenance ~25

Supervisor- Building amp Station Maintenance I Mgr Environmental Services ~25

Machinist F oreperson ~25

Asst Machinist Foreperson ~75

Plumber Foreperson ~25

Pipefitter Foreperson ~25

Sub Pipefitter Foreperson ~25

Asbestos Worker 5 Pipefitter 3~5 1 Engineer ~75

Machinist 3~5 l Asst Supervisor of Mechanical Maintenance ~25

Enviromnental Coordinator ~25

Plumber 2 I

0106-2011 75

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

~ D t p 1 _ G(~en me Eis~al Added fq~-Gree~ Lin~ ~x~~~Slon~1 1 ep~r men OSI wn - 2011-- - E l 016 middotshy _ ~ -~ Lear ~-~ 1sca Tear ~ _ ~

- Ifthere is no number in the Added for Green Line Extension Fiscal Year 2016 COlumn assume no increase

01-06-2011 76

bull

0

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 90- STAFF SUPPORT FUNCTIONS

90 STAFF SUPPORT FUNCTIONS

As it does for other MBTA modes of service METAs general staff will provide staff functions in support of the MBT A Green Line operations and maintenance departments

91 Administrative amp Technical Support

Some of the administrative functions provided agency-wide by MBTA staff to support the MBTA Light Rail System include

bull Automated Fare Collection bull Construction Management and Safety

bull Contract Administration bull Diversity and Economic Opportunity bull Finance and Accmmting

Human Resources

bull Information Technology Systems

bull Legal

bull Marketing bull Payroll and Benefits

bull Program Management bull Purchasing

bull Risk Management bull Third Party Administration

Each of these support categories will not require additional personnel to support the Green Line Extension

92 Contracted Technical Support

Iu addition to the administrative and technical services provided by its own staff MBTA also contracts with consulting engineering firms and other specialized service providers for various activities including

bull Construction Management bull Project Plarming and Engineering bull Project Management Assistance bull Systems Design bull Vehicle Design bull Other functions beyond the staff or technical capabilities of the agency

77 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 100- LIGHT RAIL SCHEMA TICS

100 LIGHT RAIL SCHEMATICS

Schematic I shows the route tracks stations and interockings for Existing Green Line operations

Schematic 2 shows the existing layout for the Mattapan High Speed Line

Schematic 3 focuses on the Green Line Extension

Schematic 4 focuses on the Sectionalization ofPower on the Light Rail System

01-06-2011 78

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Page 12: MBTA Light Rail Transit System

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Table B- MBTA Subway System Headways

- -shyLine -

-shy- -

- --- -

Weekday -PeakS

-shy

- 7 Weekday Miii-Day

Weekday Evening

We~kday Late Night-

GreenLincB 56 8 10 11

Green Line C 67 10 1314 14

Green LineD 566 1011 13 13

Green Line E 5 78 1314 1314

MBTA Red Line Braintree Branch 89 13 12 12

MBTA Red Line Ashmont Branch 89 13 12 12

MBTA Mattapan High Speed Line 5 78 12 12

MBTA Orange Line 5 8 10 10

MBTA Blue Line 45 89 10 13

Line Saturday AM Peak

Sattfttlay PM Peak shy

St~~day - Evening

- shy- Satu~d~y Late Night

Green Line B 7 6 7 11

Green Line C 10 8 8 10

Green LineD 10 8 10 10

Green Line E 10 7 10 10

MBTA Red Line Braintree Branch 14 14 14 14

MBTA Red Line Ashmont Branch 14 14 14 14

MBTA Mattapan High Speed Line 78 78 I 011 1011

MBTA Orange Line 10 8 10 10

MBTABucLine 89 89 89 1213

Line Suday~M Peak

Sunday-shyPMqeak

-- Suntl~~ shy-Eveningshy- Sunday-_

Eate Niglit

Green Line B 10 89 10 10

Green Line C 10 910 10 10

Green LineD 10 10 10 10

Green Line E 10 10 10 10

MBTA Red Line Braintree Branch 1516 1516 1516 1516

MBTA Red Line Ashmont Branch 1516 1516 1516 1516

MBTA Mattapan High Speed Line 1011 1011 1011 1011

MBTA Orange Line 1213 10 10 10

MBTA Blue Line 1213 89 89 12113

01-06-2011 4

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Note Headways above are shown in minutes

Table C- MBTA Subway System Weekday Span of Service

_Li_te Terminal ~

First Last Terminal First Last

Green Line B Boston College

Cleveland Circle

Riverside

501AM

501AM

210AM Government Center

539AM 252AM

Green Line C 210AM North Station

555AM 246AM

Green LineD 456AM

501AM

205AM

230AM

Government Center

534AM 247AM

245AM

218AM

Green Line E

MBTARedLine Braintree Branch

Lechmere Heath Street

Braintree

530AM

515AMAlewife 524AM 215AM

MBTA Red Line Ashmont Branch

Alewife 516AM 222AM Ashmont 516AM 230AM

MBTA Mattapan High Speed Line

Ashmont 517AM 105AM Mattapan 505AM 253AM

MBTA Orange Line

Oak Grove 516AM 226AM Forest Hills 516AM 222AM

MBTA Blue Line Wonderland 513AM 226AM Bowdoin or Government Center

530AM 249AM

All trackage in the MBTA Light Rail System including the MBTA Green Line is installed to US standard gauge specifications - four feet eight and one half inches

The MBTA Subway System continues to experience annual ridership growth Weekday hoardings are projected to increase an average of 09 percent on the Green Line and 19 percent on the Red Orange and Blue Lines (per year averages)

22 MBTA Green Line Extension Project Description

The Proposed Action is envisioned to provide service to College Avenue and to Union Square using a two-branch operation both in existing commuter rail rights-of-way The 34shymile Medford Branch would operate from a relocated Lechmere Station to College Avenue in Medford along the MBTA Lowell Line commuter rail right-of-way This branch would begin at a relocated Lcchmere Station and head northwest meeting the MBTA Lowell Line just south of Washington Street in Somerville From Washington Street the alignment would run parallel to the MBTA Lowell Line terminating its route at College Avenue in Medford The 09-mile Union Square Branch would operate along the MBTA Fitchburg Line commuter rail right-of-way Jiom a relocated Lechmere Station into a terminus at Union Square in Somerville

01-06-2011 5

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The primary infrastructure improvements associated with the Proposed Action would include relocation of existing commuter rail lines construction of approximately four miles of new light rail track and systems four multi-span viaducts seven new stations and a vehicle maintenance and storage facility as well as reconstruction of 11 bridge structures to support the extended service

Estimated travel time between College Avenue Station and Lechmere Station for the proposed Green Line Medford Branch is 95 minutes Green Line service beyond Lechmere Station for the Medford Branch would operate on headways equal to that of the existing Green Line D branch service five minutes in the morning and evening peak periods and ten to thirteen minutes during off-peak periods

Estimated travel time between Union Square and Lechmerc Station for the proposed Green Line Union Square Branch is 45 minutes Green Line service beyond Lcchmere Station for the Union Square Branch would operate on headways equal to that of the existing Green Line E branch service five to six minutes in the peak periods and between seven and fourteen minutes during off-peak periods

Fares for the Green Line Medford Branch and Union Square Branch would be $170 for oneshyway adult trips based on current MBTA subway fares

23 MBTA Light Rail Facilities and Systems

231 Stations and System Accessibility

TableD presents a complete list ofMBTA Light Rail stations including existing stations and those that will be constructed as a part of the Green Line Extension (in italics) beginning at Lechmere Station going east to Union Square Station in Somerville and College Avenue Station in Medford and west to the terminus stations at Heath Street in Boston Boston College Station in Brighton Cleveland Circle Station in Brighton and Riverside Station in Newton The table also includes the stations associated with the Mattapan High Speed Line which is not part of the Green Line System

01-06-2011 6

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

TableD- MBTA Light Rail Stations

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Service Branch

Station Station T e

~

~

Bus Route Connectionsshy

~

-

Platform

~ -~- -

-

Accessibleshy

~

Elevator

~

--

~- -Escalator

~

- --parking

D Fenway G 47 CT2 Side Yes No No No D Longwood G Side No No No No D Brookline Village G 606566 Side Yes No No No D Brookline Hills G 60 Side Yes No No No D Beaconsfield G Side No No No No D Reservoir BG 5186 Side Yes No No No D Chestnut Hill

Newton Center G Side No No No No

D G 52 Side Yes No No No D Newton Highlands G 59 Side Yes No No No D Eliot G 59 Side No No No Yes

D Waban G Side No No No Yes D Woodland G Side Yes No No Yes D Riverside G Center Yes No No Yes E Prudential

Symphony UG 39 Side Yes No No No

E UG 1 39 CT Side No No No No E Northeastern Univ M 39 Side Yes No No No

E Museum ofFine Arts

M 8 19 39 47

CT2 CT3 Side Yes No No No

E Longwood Medical Area

M 39CT2 Side Yes No No No

E Brigham Circle M 3966 Side Yes No No No E Fenwood Road G 3966 None No No No No E Mission Park G 3966 None No No No No E Riverway G 3966 None No No No No E Back of the Hill G 39 None No No No No E Heath Street

Mattapan Station

G 1439 Side Yes No No No

HSL G 24 27 28

2930 31 33 245

Side Yes No No Yes

HSL Capen Street G Side Yes No No No HSL Valley Road BG Side No No No No HSL Central Avenue G 240 Side Yes No No No HSL Milton G 217 Side Yes No No Yes HSL Butler G Side Yes No No Yes HSL Cedar Grove G Side Yes No No No

HSL Ashmont G

182122 23 24 26

27215217 240

Side Yes Yes No No

Source MBTAcom Lcchmere Station will have a center island platform once it is relocated

AE=Aerial Structure BCrBclow Street Grade G=At Street Grade AG=Above Street Grade M=Median UG=Undcrground

Green Line Extension Stations

All station platforms on the Green Line Extension will be designed to accommodate trains of up to four vehicles and will have a center island platform The single center island platform station configuration is much more convenient for passengers particularly the elderly and those with disabilities especially when service interruptions result in irregular train operating

01-06-2011 8

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

patterns For this same reason the center platform configuration helps reduce station dwell times and reduces overall delaysmiddot during periods of irregolar train operations when schedule recovery is critical Please sec Sections 362 and 363 for further information about station platforms and accessibility during single-track operations

Interior stations will be equipped with a telecommunications device for the deaf (TDD) for persons with hearing disabilities Stations will also be equipped with push-button-activated (voice only) passenger assistance intercom systems Canopies will be installed on portions of the platforms of surface stations to provide customers with moderate protection from some weather elements Map and information display cases are located on all platforms Stations will be equipped with Public Address (PA) and Variable Message System (VMS) features

Ticket Vending Machines (TVMs) and Fare Gates will be located at all seven stations associated with the Green Line Extension project Lechmerc Station will have an adjacent park-and-ride facility and all stations will have kiss and ride areas to accommodate patrons arriving or departing by car In addition each of the stations will have bicycle racks for storage

All the Green Line Extension stations will meet the Americans with Disabilities Act of 1990 (ADA) accessibility requirements All stations will be equipped with elevators for persons with mobility needs and will also have escalators andor stairs between the underground segment and the surface level The station platforms will be set eight inches from the top of rail

Existing Green Line Stations

As noted in Table D three of the existing stations have a center island platform Fifty-seven (57) stations arc equipped with two side platforms one serving each track Park Street station is double-tracked on the outbound and inbound sides which are separated by a fence and four stations on the E Line have no platform as customers board the train from the middle of the street

On the extstmg Green Line most of the extstmg Central Subway Stations are ADA accessible with the exception of the Science Park Government Center Boylston Street Hynes and Symphony Stations While the Science Park and Government Center Stations are expected to be accessible when the Green Line Extension begins revenue service the MBTA has programmed no capital funds for accessibility improvements at the remaining Green Line Central Subway Stations at this time

232 Revenue Vehicle Fleet

V chicles assigned to the existing Light Rail Transit system include the AnsaldoBreda and Kinki-Sharyo light rail vehicles There are currently 95 AnsaldoBreda cars and 114 KinkishySharyo cars providing revenue service on the four Green Line branches and Central Subway

01-06-2011 9

PCC 1945-46 Standard

WH 10 46 100 1010 40 Designate d

Type 7 (1) 1986-88 Kinki-Sharyo WH 3600middot3699 94 74 104 1110 85500 46 101

Type 7 (2) 1997 Kinki-Shatyo ADTnmz 3700-3719 20 74 104 1110 85500 46 101

Type 8 1998-2007 AnsaldoBreda ADTranz 3800-3894 95 74 104 11

87000 44 10195

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

System With the addition of the Green Line Extension the Green Line fleet will expand by 24 vehicles Light rail vehicles use traction power provided by the Overhead Catenary System (OCS) that is accessed by vehicle pantographs The light rail vehicles are approximately 74 feet long and 88 inches wide They are designed to seat 46 passengers with room for an additional 55 standees for a total planning capacity of up to 101 passengers per vehicle See Table E for more detailed infonnation In addition there are 10 Presidents Conference Committee Cars which provide service on the Mattapan High Speed Line

Table E- MBTA Light Rail Fleet Characteristics

Source MBTA

233 Vehicle Fleet Maintenance and Train Storage Facilities

The MBTAs Green Line light rail vehicle fleet is stored and maintained at the Riverside Reservoir and Lake Street Carhouses which are located at the west end of the Light Rail System In additionmiddotto these repair shops the MBTA has a maintenance facility located at 80 Broadway in Everett MA to perform major heavy repairs and remanufacture critical components In addition cars are stored overnight at Lechmere Yard and occasionally in the Central Subway

The Riverside Reservoir and Lake Street Carhouses provide the washing cleaning inspection and limited maintenance and repair capability for the AnsaldoBreda and KinkishySharyo fleet The three yards together have approximate storage of one 190 vehicles A new maintenance facility and yard is expected to be constructed for the Green Line Extension in Somerville MA Based on the current design there will be sufficient storage for 80 vehicles and the yard will have the same maintenance functionality of the Reservoir Carhouse along with a wheel truing machine For more details refer to Section 53 Description of Rail Fleet Maintenance Facilities

The PCC Cars are maintained at the Mattapan Repair Shops which performs inspections minor repairs and vehicle cleaning

130

269 269

199

01-06-2011 10

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

--_

234 Main Line Track Segments

The entire Green Line is a double track system with the exception of where the number of tracks expands at Park Street Station and at Kenmore Station westbound

Table F lists all Green Line interlockings situated between the BostonBrooklineNewton termini and Lechmere Station

Table F- MBTA Light Rail Interlocking Locations

Type oflnterlocking

--

Location -

Crossover Riverside Yard Crossover Waban Station Cros-sover Newton Highlands Crossover Theater Crossover Crossover Reservoir Turnback Crossover Tennis Court Crossover Crossover

Brookline Hills FenwayPark

Crossover Cooley Crossover Prudential Station Crossover Arlington Station Crossover Charles Crossover Crossover T-1 and T-2 (BoylstonPark Street to Tremont Siding) Crossover Haymarket Crossover Crossover Crossover

North Station Blandford Street Naples Road

Crossover Washington Street Crossover Crossover

Cardinals Crossover Wigglesworth Crossover

Crossover Crossover

Northeastern St Marys Street

Crossover Coolidge Corner Crossover Ayer Road Crossover Crossover

Loons Loons

Loops

Cleveland Circle Crossover Kenmore Park Street Government Center

Loons Brattle Loop Sidings Blandford Sidings Northeastern Sidings Charles Sidings Tremont

Yard Tumbaek Reservoir Uooer Yard Yard Tumbaek North Station Yard

01-06-2011 11

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

All Green Line interlockings are normally controlled from the Automatic Vehicle Identification (A VI) Wayside System The routes are set by the train operator and monitored by the Operations Control Center (OCC)

In the event of an A VI system failure all interlockings can also be controlled by hand by operating personnel The Wayside Signal System is configured so that during normal operations train operators can request routings through the interlockings by means of the AVI System

If the operating situation requires single-tracking operations between two interlockings the transit times over certain segments will be much longer than the recommended travel time This is due to the Green Line Operating Rules to support a single-track headway time This is due to the distance between most of the interlockings These extended transit times will result in substantially increased headways between trains during irregular operations During peak periods should single-tracking be required the system as presently configured will not be capable of transporting the required number of passengers without extended delays and passenger mconvemence

235 Traction Power System

While the MBTA has a 138kV system largely fed from one utility wholesaler some outlying substations are fed by a local utility company There are thirteen Traction Power Substations (TPSSs) located at varying intervals along the Green Line which are near the main tracks and accessible from the street level for maintenance The Traction Power Substations convert the electrical energy from the utility source to the 600 Volt DC current used to energize the Overhead Catenary System (OCS) The light rail vehicles then collect the electrical energy from the OCS by means of pantograph devices located on the tops of the light rail vehicles These pantographs can be raised to contact the OCS or lowered during periods of maintenance middotor at other times when necessary Electric power has important advantages including reduced noise and exhaust emissions compared with diesel propelled transit vehicles

The OCS system on the double track mainline of the MBTA Green Line route depends on site specific features along the various segments of the alignment

bull Simple Catenary Anto Tensioned (SCAT) A messenger and contact (trolley) wire organized into approximate one-mile tension segments and tensioned via a series of pendulum or balance-weight assemblies (BW As) at the end of each tension segment accompanied by a Mid-Point Anchor(MPA) assembly that keeps the conductors from creeping in one direction or the other This SCAT allows horizontal movement that each of the OCS conductors may experience due to contraction or expansion to be taken up by the weighted assemblies giving the LRV pantograph an optimum profile (horizontal) to efficiently collect power from the OCS and maintain a high rate of speed at the same time Since the automatic tensioning feature of SCAT allows for maximnm-spaced OCS pole placement it

01-06-2011 12

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

will be used predominantly in all open-route areas to minimize the amount of OCS polesfoundations used for the Green Line Extension

bull Simple Catenary Fixed Tension (SCFT) A similar-sized messenger and contact (trolley) wire configuration as SCAT but tensioned with fixed terminations as opposed to BWAs and not provided in one-mile segments SCFT will be utilized in areas where maximum pole placement is not an advantage (urban areas for example) or locations where speeds are slow (yard and shop areas or crossovers for example)

The MBTA Green Line Extension is expected to be constructed with three TPSSs Two of these substations will feed the service on the Medford Branch while the third will provide power to Maintenance Facility Yard and Carhouse and the Union Square Branch However changes could be made during preliminary engineering after completion of a power study for the extension which will assume three car train operation for the purpose of the analysis

The MBTA Power amp Transit Facilities Department has overall responsibility for the transit power substations The control and monitoring of the traction power substations are done by power dispatchers who are located in the OCC while being maintained by the Traction Power Department In case of an emergency authorized personnel can de-energize the traction power in a particular zone Please refer to Appendix for the Sectionalized Power Diagram of the existing Light Rail system

236 Operations Control Center (OCC)

The OCC is the central facility that controls and coordinates all train operations traction power distribution and the maintenance and use of the railroad for all existing and future segments of the MBTAs Subway network The OCC is located at 45 High Street in the Boston Financial District

Dispatchers at the OCC maintain supervisory control over and monitor the main line and some yard operations of the MBTAs four subway lines- Red Orange Blue and Green Red Orange and Blue Lines are considered a heavy rail transit operation while Green Line is a light rail operation The Red Line operates from Alewife Station in Cambridge then splits into two branches after Andrew Station in South Boston The Dorchester Branch terminates at Ashmont Station in Dorchester while the South Shore Branch terminates at Braintree Station in Braintree The Orange Line runs from Forest Hills Station in Jamaica Plain to Oak Grove Station in Malden The Blue Line operates from Wonderland Station in Revere to Bowdoin Station located on the edge of Bostons Beacon Hill Neighborhood As the Green Line moves west from Lechmere Station it splits into four branches in the Central Subway System The four branches are B - Boston College C - Cleveland Circle D - Riverside and E - Heath Street With the exception of the Riverside Branch which terminates in Newton all other branches terminate within Boston city limits

The Green Line Extension will split into the Union Square and Medford branches going east from Lechmerc Station The Union Square Branch will have one station and will terminate at

01-06-2011 13

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

Union Sqnare in Somerville The Medford Branch will have five stations and terminate at College Ave Station in Medford

The dispatcher is responsible for train movement establishing work zones and failure management The dispatcher also is responsible for arranging the replacement of defective eqnipment alerting emergency response personnel and carrying ont emergency procedures The dispatcher documents and reports system failures equipment malfunctions incidents security problems accidents and unusual occurrences The dispatcher directs train operators during emergencies or when train operations are not running normally

The dispatchers at the OCC monitor and coordinate mainline train operations for the MBTA Rail Systemmiddot in accordance with the established operating schedules rules and procedures They implement corrective actions and recovery plans that may be required to minimize the adverse aspects of equipment failures or emergency situations on any of the lines As described below and later in Section 70 the OCC personnel are responsible for implementing emergency procedures and coordinating with emergency responders and other outside agencies as may be required

The OCC is equipped with the following systems for central control of most of the rail network including the MBTA Green Line

bull Train Status Display - This system provides a complete visual indication of track middot block occupancy switch positions signal indications as well as other field conditions and alarm indications and eventually train identification display for the Heavy Rail Systems

bull Automatic Vehicle Identification System- This system which is situated at key points on the Green Line identifies the general train location with its train number route and time

bull Power Control DisplayControl Panel - This system provides a display and appropriate console detail and full control of the traction power substations Control of the OCS is also maintained through this system for all segments of the OCS equipped rail and bus network including the MBTA Green Line The power dispatchers at OCC have both control and monitoring capability of all TPSSs

bull Operating Radio Communications - There are numerous radio communication channels used to operate and maintain the rail network A train operations channel is assigned to each line and provides for two-way communication between the OCC and all of the mainline trains on the specific line A yard operations channel is assigned to each maintenancestorage facility and used for yard operations including vehicle maintenance activities at the shops A system-wide maintenance channel is used for wayside (fixed facilities) maintenance activities Additional channels are provided for system-wide operational tactical and emergency needs as necessary

Special tunnel radio systems have been installed to provide radio coverage inside the Central Subway Tunnel System Fire and police radio charmels also function as part of the tunnel radio system

01-06-2011 14

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

bull Telephone Communications - This system provides dedicated voice channels for use as telephone extensions between the OCC and selected sites along the right-of-way There are several telephone systems in place for administrative maintenance and emergency pmposes

bull Passenger Assistance Intercoms (PAD - Are provided at station platfonns automatically ring at the Hub Centers (South Station North Station Airport Station Harvard Station and Back Bay Station) or if no answer the Maintenance Control Clerk who is located at the Operations Control Center The PAis are push-buttonshyactivated (voice only)

e Closed Circuit TelevisionMBTA Video Security System (VSS but still commmily referred to as CCTV) - As part of a capital project first generation CCTV was installed at selected subway stations The Automated Fare Collection project installed CCTV across the entire MBTA Subway System These systems included fixed camera and visual monitoring for rail stations as well as limited recording capabilities Over the past couple of years installation of the new VSS has been completed including a series of controlled pan-tilt-zoom cameras essentially overlaying the CCTV system placed throughout station and other facilities Transmissions are routed via fiber-optics to OCC for monitoring The VSS is supported by advanced DVR architecture to provide for enhanced recording and storage capabilities along with multiple monitoring locations for not only CCTV observers but also dispatchers and law enforcement personnel

bull P A System - This system is used to provide important information to passengers at stations either system-wide or at selected locations All Green Line Extension Stations will have a PA system as do the existing Central Subway (Underground) Stations on the Green Line

bull Tape Recording Device -This system is located at the OCC and is used to provide a record of all OCC and Yard Control telephone and radio conversations A separate system is installed at Riverside Reservoir and Lake Street yards that is integrated into the OCC system

bull Wide Area Network (WAN)- This system is the backbone of the communications systems listed above and provides the link between the OCC and all field locations

bull Supervisory Control And Data Acquisition (SCADA) -This system operates over the WAN to transmit and receive data Supervisory alarm and control circuits connect TPSSs with the control consoles Electrical and support data related to facility intrusion and equipment status use this system to provide information to the control panels at the OCC For Segment I a SONET ring is used SONET (Synchronous Optical NETwork) is an open architecture for fiber optic networks where all locations (fiber nodes - ie stations) are connected together in a ring Should there be an

01-06-2011 15

middot MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

interruption or break anywhere in the ring data is transmitted in the other direction (clockwise or counter-clockwise) to OCC The Green Line has two rings one normally going clockwise and the other counter-clockwise (sometimes referred to as dual counter-rotating rings)

bull Variable Message System (VMS) - This system allows for visual messages to be displayed to passengers at stations VMS allows only scrolling messages using dotshymatrix light emitting diode (LED) technology with limited capacity The system is typically used to provide schedule or service related information as well as safety reminders and public service announcements including emergency evacuation messages

All train movements within a Yard facility is controlled by a Yardmaster or a Green Line Official When trains leave the yard and move to the main line they come under the jurisdiction of the dispatcher at the OCC The transfer of jurisdiction occurs at a designated boundary location called the Yard Limit

The OCC has a critical role during accidentincident situations when normal rail service has been interrupted It serves as the center for mobilizing emergency responders and MBT A resources It coordinates all activities through the Incident Commander- always a Light Rail Official - in the field and provides up-to-date operating information to management supervision and others within the system who need it to expedite the recovery and return the system to normalized operation as soon as circumstances permit Please refer to Section 70 for additional information about Service Interruptions and Emergencies and the role of the ace

237 Train Control and Signal Systems

The MBTA Green Line light rail trains operate over a double main track system governed by a Wayside Signal System and by an Automatic Vehicle Identification (AVI) System providing signals for train movements through interlockings

238 Communications System

The Green Line communications systems serve a variety of functions that support the operations and maintenance of the line

The basic communications systems are as follows

bull Supervisory Control and Data Acquisition System (SCAD A) bull Automatic Vehicle Identification (A VI) System bull Wide Area Network (WAN) bull Telephone Systems (PAl) bull Radio Systems bull Detection Alann and Emergency Systems bull Closed Circuit Television System - MBTA Video Security System (MVSS)

01-06-2011 16

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

bull Public Address System (P A) bull Variable Message Sign System (VMS) bull T Alerts bull Notification System

239 Fare Collection System

The Green Line System is a partially gated and partially barrier free system The Green Line Surface Stations utilize a barrier-free pay-on-board fare system For the Central Subway System as well as the entire Green Line Extension customers will use fare gates that accept Charlie Cards and Charlie Tickets

Effective January 2007 MBTA customers can purchase their fare from a Fare Vending Machine (FVM) located at the station A passenger will be required to use either a Charlie Card or a Charlie Ticket at the Farebox Fare Media Validator (FMV) or Fare Gate to validate andor gain access to the platform areas

The TVMs FMVs and fare gates arewill be ADA-compliant and arc located in accordance with ADA regulations There will be at least one ADA width gate at each Green Line Extension station They also include audio instructions display screen infonnation panels and instructions in raised letters and required Braille The FMV s also feature display screens and audio instructions in Spanish and Chinese Patrons can examine maps and fare information posted adjacent to the machines and can then select the type of fare they require

All fare media can be validated either at the FMV or the fare gate before the patrons ride MBT A Transit Police and Authority personnel help enforce the pay-on-board system particularly when rear door boarding is used

The MBTA Revenue Collection Facility monitors the inventory level of coin hoppers ticket rolls and bill vaults in the fare vending machines through the AFC Central Computer System (CCS) This allows them to service on an as needed basis

The Authority utilizes its staff of FVM revenue collectors to retrieve loaded cash vaults from the FVMs at stations and replace them with empty vaults The loaded cash vaults are then taken to a central cash counting facility for counting and depositing to the MBTAs cash revenue account

MBTA revenue collectors are armed when servicing the fare collection equipment MBTAs middot policy requires that certain key and log-on procedures be used any time the front door of the FVM is open The machines have an electronic alarm system that will trigger a siren-type alarm if the front door of the FVM is opened without a valid log-in and ID The alarm condition is monitored by a central computer and by the AFC Hub Center located at I 0 Park Plaza Boston MA which is staffed 24 hours per day seven days per week

01-06-2011 17

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

The MBTA perfonns periodic inspection and maintenance as well as immediate response to machines that are out of service due to mechanical problems The AFC Maintenance Department uses the same monitoring system (CCS) to determine the status of fare vending machines and gates installed throughout the subway system The AFC Hub Center is also staffed to receive calls from station personnel for notification of defective equipment AFC staff can then dispatch a technician for corrective maintenance as needed There IS a preventive maintenance schedule that is completed on a monthly and annual basis

During the maintenance program the FVM and FMV mechanisms are normally replaced with rebuilt mechanisms on a unit exchange basis and tested before they are returned to service Removed units are sent to the MBTAs workbench for overhaul and returned to inventory Machine components are replaced as necessary The MBTA Automated Fare Collection Department maintains an inventory of spare FVM and FMV components that can be taken to a station and installed should replacement be required due to vandalism accident or other cause Table G indicates the location and number of each type of automated fare equipment

Table G- MBTA Green Line Fare Equipment

GREEN LINE CENTRAL SUBWAY LECHMERE new 6 0 3 0 0 0 I SCIENCE PARK new 4 2 2 0 0 0 0 NORTIISTA South (Valenti Way) Entrance NORTHSTA North (Causeway St) Entrance NORTH STA (Outside Commuter Rail Ticket Office

new

HUB

NA

9

12

0

4

2

6

0

0

0

2

3

5

5

AYMARKET (Green Line entrance) HAYMARKET Con ess Street headhouse)

new

new

7

7

3 3

3

0

0

4

2 0

Has

GOVERNMENT CENTER old 6 4 0 0 3 schedule card carousel

PARK STREET (East) old 5 I 2 0 PARK STREET (West) old 9 4 4 0 PARK STREET (Winter Sbect) NA 3 0

Has2

PARK SlREET (Elevator) NA 2 0 1 0 4 3 2 schedule card carousels

PARK STREET (Boston Common

NA 3 0 0 0

BOYLSTON Northbound new 4 0 2 0 0 0 2

01-06-2011 18

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

BOYLSTON Southbound new 5 I 2 0 ARLINGTON new 6 3 3 0 3 2 2 COPLEY Inbound new 5 2 0 0 0 2 COPLEY Outbound new 7 2 0 IIYNES Main Entrance new 8 2 2 0 0 2 HYNES Convention Center old 3 0 0 0 KENMORE new 7 2 6 0 3 3 SUBTOTAL 118 29 51 0 21 23 17

GREEN LINE SURFACE B BOSTON COLLEGE NA 0 0 0 0 0 0 0 CST MARYS NA 0 0 0 C COOLIDGE CORNER NA 0 0 0 C CLEVELAND CIRCLE NA 0 0 0 D RNERSJDE new 4 4 0 0 0 DWABAN NA 0 0 2 D WOODLAND NA 0 0 2 0 0 0 D ELIOT NA 0 0 2 0 0 0 D NEWTON HIGHLANDS NA 0 0 2 0 0 0 D NEWTON CENTER NA 0 0 2 2 0 0 0 D CHESTNUT HILL NA 0 0 2 1 0 0 0 D RESERVOIR NA 0 0 3 2 0 0 0 D BROOKLINE VILLAGE NA 0 0 3 2 0 0 0 D BROOKLINE HILLS NA 0 0 2 D LONGWOOD NA 0 0 3 1 0 0 0 DFENWAY NA 0 0 2 6 D BEACONSFIELD NA 0 0 2 EHEATH NA 0 0 0 E NORTHEASTERN NA 0 0 0 E BRIGHAM CIRCLE NA 0 0 0 E MUSEUM OF FINE ARTS NA 0 0 0 E SYMPHONY Inbound new 3 2 0 0 0 0 E SYMPHONY Outbound new 3 1 0 E PRUDENTIAL new 6 2 2 0 3 4 0 FENWAYPARK-Gate A NA 0 2 0 0 FENWAYPARK -Gate C NA 0 2 0 0 FENWAYPARK-Gate E NA 0 1 0 0 SUBTOTAL 16 10 36 27 3 4 1 TOTAL 134 39 87 27 24 27 18

Source MBTA

2310 Safety Program

The MBTA Safety Program has been in existence for a number of years and is an extensive initiative to continually improve all aspects of safety within the agency including the MBTA Subway System The System Safety Program Plan (SSPP) is integrated with both the ongoing activities of the agency as well as with the planning and construction of new projects and services

For a more detailed description of Rules Safety and Training within the MBTA Subway System please refer to Section 60 of this document

01-06-2011 19

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

2311 Security

MBTA Green Line Security is provided by the MBTAs Transit Police Department The MBTAs Transit Police Department handles all law enforcement matters including fare enforcement The MBTA Transit Police are funded through the MBTAs Operating Budget

MBTA Transit Police Officers also provide security and general law enforcement services at stations along the routes and right-of-way of each of the MBTA Bus MBTA Subway System lines and MBTA Commuter Rail and on buses trains and coaches They respond to accidents and incidents and they also are active in enforcing traffic laws that are critical to the safety and efficiency of the MBTA Transit System All services are provided as necessary on a 24-hour basis seven days per week with security coverage tailored to the specific needs of the rail system MBTA Transit Police personnel are presently dispatched from the Transit Police Building at 240 Southampton Street in Boston

In addition to the MBTA Transit Police forces MBTAs Light Rail Transportation has Chief Inspectors and Inspectors on staff that provide security for issues related to revenue collection special events requiring crowd control security sweeps and closing and opening of subway stations each day and some property security

MBT A also calls on and cooperates with other police departments and law enforcement agencies as appropriate The MBTA Transit Police Department (TPD) establishes Memoranda of Understanding (MOUs) with other law enforcement jurisdictions as required for implementing a seamless transit policing program These MOUs outline the operational protocols necessary to conduct the transit policing mission in an effective and efficient manner

All stations on the MBTA Green Line Central Subway System have strategically placed VSS cameras for monitoring passenger platforms fare vending machines and other critical areas The images are transmitted by fiber optic cable to monitors at the OCC The stations are monitored during all hours

The MBTA prepared a Safety and Security Management Plan (SSMP) for the Green Line Extension project The SSMP meets the requirements of the Federal Transit Administrations Final Report FTA-MA-90-7001-94-1 Transit System Security Program Planning Guide dated January 1994 and FTA Circular 58001 Safety and Security Management Guidance for Major Capital Projects dated August 2007 The SSMP contains the details of all facets of the MBTAs Security Program The Revised SSMP dated August 2010 which is a confidential document and includes the Green Line Extension is undergoing review by the Federal Transit Administration and Department of Public Utilities A revised SSMP is expected to be approved prior to start of revenue operations

The MBTA Video Security System (VSS) hardware is maintained by the Systemwide Maintenance amp hnprovement Group The applications such as monitoring recording

01-06-2011 20

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 20- SYSTEM DESCRIPTION AND CHARACTERISTICS

record-keeping and chain of custody are shared by the Transit Police the OCC and the Automated Fare Collection Departments

2312 Connections with the META Bus Network

MBTA Bus services as well as a number of other bus service providers connect with MBTA Subway services including the MBTA Green Line at virtually all stations When a new rail line is introduced changes to bus routes in the vicinity of that new line are not implemented until changes in the Bus Service Plan have been approved by the MBTA Board of Directors Once the Green Line Extension is operating the Service Planning Department will recommend changes to the service plan as appropriate At the conclusion of the public process recommendations will be brought to the MBTA Board for approval

- 1

01-06-2011 21

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

30 OPERATIONS

31 Management and Supervision

The Fiscal Year 2011 MBTA Operations Organization Chart is on the following page

The Director of Light Rail Operations in the Operations Department is responsible for managing the daily service of the Green Line and maintenance of the Green Line Vehicle Fleet

The Figure below represents the Fiscal Year 2011 Light Rail Operations Organization Chart

Director of Light Rail

Operations

I I I

Division Chief Chief Green Light Rail Line

Maintenance Transportation

I I I

Division Chief Transportation Superintendent

The Chief of the Green Line who reports to the Director ofLight Rail is responsible for train service operations on all Light Rail Lines Under the Chief of the Green Line there is a Transportation Superintendent who oversees the transportation supervisor(s ) chief inspectors and inspectors train operators and customer service agents assigned to the Green Line The Division Chief of Light Rail Maintenance manages the maintenance supervisors foremen rail repairers and other personnel necessary to support the day-to-day maintenance programs at the various carhouses

32 MBTA Light Rail Boarding Projections

321 Existing Light Rail Ridership

Table H presents estimated boarding numbers for Fiscal Year 2009 ending June 302009

22 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Deputy Chief Operating Officermiddot

Operations

Diretor dmihFimtxe

Operatbr

Manager Of Director cltf Plan ard Director elf Operatiors Sciedules Oparatbrr Control Director of Hamiddot-~~ Fail

Technology

Cll put Director of OCC$ Tlainileuro

I Deputy Director of Paratra ngtil contract

Operatbrtgt

ChiefOperrting

Officer

_

~)put~middot Director of Jd min~tratbn bull

Operati-ns

Sr Directo1middot of e hi I Director of Bus Sr Direcbrof

Director of Lfsht Pail Pro ure nla nt ard 0 Opara~bns operatbngt contrmed

sermiddoties

DS put Directr of Pailr9ltld Oparatbrr

Director of e hile Efeuroi~Hileuro

Deputv Director of Fltiilrmd OpIBtbrG

D=put1 Director of firance

23 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Table H- FY2009 Average Weekday Boardings by Station- Existing Light Rail ~

Branch iot~l Station BoardingsStation ~

Lechmere E 6645

E 1179Science Park

CE 8491North Station

Haymarket CE 5204

All 10072Govermnent Center

AllPark Street 11169

Boylston All 7618

All 8378Arlington

Copley All 13500

BCD 9525Hvnes

BCD 8653Kenmore

B 2840Blandford Street

BUEast B 2892

BU Central B 2524

BBUWest 899

St Paul Street B 814

Pleasant Street B 1014

1824Babcock Street B

Brighton Avenue B 1571

B 4077Harvard A venue

Griggs Street B 1260

Allston Street B 1115

B 1650Warren Street

Washington Street B 1723 B 923Sutherland Road

Chiswiek Road B 735

Chestnut Hill A venue B 861

B 237South Street

Boston College B 1042

St Marys Street c 1970

c 426Hawes Street

Kent Street c 510

St Paul Street c 935

c 4150Coolidge Corner

Sununit Ave c 1175

c 316Brandon Hall

Fairbanks c 585

c 1217Washington Square

24 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

~ gti ~ 1 )

~ station ~ Branch - Total Station Boardlngs

-

Tappan Street c 837

Dean Road c

316

585Englewood Avenue c Cleveland Circle c 1557

Fenway D 3041

Longwood D 2749

Brooldine Village D 3512

Brookline Hills D 1654

Beaconsfield D 896

Reservoir D 3395

Chestnut Hill D 778

Newton Centre D 1487

Newton Highlands D 1052

Eliot D 595

Waban D 427

Woodland D 1044

Riverside D 2158

P1udential E 3732

Symphony E 1993

Northeastern University E 3007

Museum of Fine Arts E 1676

Longwood Medical Area E 3800

Brigham Circle E 2535

Fenwood Road E 343

Mission ParkParker Hill E 462

Riverway E 664

Back of the Hill E 86

Heath StrectV A Medical Center E 622

Mattapan middot HSL 2238

Capen Street HSL 67

Valley Road HSL 42

Central Avenue HSL 765

Milton HSL 305

Butler Street HSL 225

Cedar Grove HSL 133

Ashmont HSL 2909

Total 181406 Source MBTA

01~06~2011 25 -i

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERA TONS

322 Green Line Extension Boarding Projections

Projections for the Green Line Extension are provided by the Central Transportation Planning Staff (CTPS) and are based on modeling techniques of expected ridership generated using the CTPS Multi-Modal Travel Demand Forecasting Model The model uses the traditional fourshystep process generally employed by travel forecasting models throughout the United States The four steps include independent modules that perform trip generation trip distribution mode choice and network assiguruents Each module was calibrated from observed data

Table I presents the projected weekday hoardings at each of the Green Line Extension Stations in Year 2030

Table I- 2030 Average Weekday Boarding Projections- Green Line Extension

Station fotal Stati9n Boardings ~

Lechmere 7100

Brickbottom 2830

Gilman Square 3930

Lowell Street 1140

Ball Square 1850

College Avenue 2140

Union Square 3570

Total 22560 Source Central Transportatton Plannmg Staff

33 Passenger Capacity

The level of service provided by the Green Line is designed to provide sufficient capacity to accommodate anticipated rider loads in the peak-hour and in the peak direction of travel also known as the Maximum Load Point (MLP) For the current Green Line system the MLP is located approaching Copley Station from points west during the AM peak and between Arlington and Copley during the PM Peak The Green Line Extension MLP is expected to be between Science Park and North Station during the AM and PM peak

Anticipated ridership portrayed here is used for initial service planning purposes Service levels will be adjusted upward or downward depending on actual ridership However existing Green Line ridership will be the primary schedule driver for the Green Line until travel patterns are confirmed and evalllated

34 TJain Service Guidelines

The train service guidelines for the MBTA Green Line are listed in the METAs Service Delivery Policy

01-06-2011 26

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

e For peak periods the planned passenger capacity of each light rail vehicle is calculated as 225 percent of the number of seats on the vehicle The actual crush load capacity of the vehicle is a larger number but that larger number is not included in establishing train service guidelines

bull Scheduled time between trains (headway) will not exceed

- 10 minutes during peale periods

- 15 during all other periods of service

These maximum headways will be maintained on the Green Line Extension as well as the existing system

bull If available a run as directed train will replace any revenue trairi that may encounter mechanical problems that require removal from the main line

OCC and field operations supervision must talce particular care in terminal operations planning to allow for varied operations necessary for service continuity effectively managing the following issues with efficient sequencing to the extent possible

bull The design of the Green Line terminal stations did not include a second set of crossovers on the non-revenue side of the station As such proper routing of arriving trains is a key component as it allows to the extent possible simultaneous train operations during peak headway periods In many cases instead of berthing every arriving train on the outbound track at the station as is the normal practice some trains will be berthed on the inbound track while the train on the outbound track is departing

bull Particular attention must be given to train spacing and track utilization and the ability to cross the train that arrived on the inbound track over to the outbound track during its departure without delaying the next inbound train and vice-versa This task is assisted to the extent possible by established schedule headway and designated terminal berthing tracks combined with an understanding of the interlocking time limitations and travel time in the terminal area Due to the variability of street run segments on the line operational adjustments are an on-going task

bull Terminal management also requires that timely and accurate information be made available to passengers waiting to board at these stations so that passengers are in position and ready to board as soon as the arriving train detrains its passengers

35 Train Consist Requirements

MBT A Green Line Extension stations will be designed to accommodate trains consisting of up to four light rail vehicles (cars)

01-06-2011 27

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Typically two-car trains are currently operated on weekday and weekend train schedules although three car trains are operated on select trips during the rush hour on the B and D branches On the lighter passenger branches such as the E branch one car is removed for the beginning and end of service on weekends With the addition of the Green Line Extension current train operations will remain the same Once actual ridership patterns are defined modification to train length at all times of the day will be considered Once a train control system is implemented three or four car trains may be necessary to efficiently manage the ridership demand

36 Travel Times

This section contains information about the running time between stations and the factors that affect these times All times shown in this document are subject to final testing verification and continued revision as experience is gained with the system and as adjustments are made to the physical plant and the systems that affect these travel times

361 Travel Times between Stations

The one-way travel time estimate is based on

bull All trains operating the full length of the line stopping at each station

bull Operating speeds that take into account permanent civil speed restrictions such as grades curvature and track super-elevation operation on aerial structures the design and layout of crossovers and the time it takes to move through them as well as other operational restrictions

bull Speed restrictions imposed by the Maintenance of Way and other departments and Department ofPublic Utilities (DPU) regulations

bull Maximum design speed of 50 miles per hour

bull Station dwell times This is the amount of time that a train is stopped at a station for passengers to alight and board It normally ranges from 20 seconds at most stations to 50 seconds at rail-to-rail transfer stations depending on the travel period and the ridership volume at a particular station

Terminal turn-around times (when train operators change from one end of the train to the other for the return trip) will be no less than 3 minutes allowing recovery capability for only a very minor service delay This limited tum-around time is made possible by the use of fallback operators at either one or both ends of the line The fallback operator is at the terminal station in position to take over for an inbound train operator immediately after a trains arrival The inbound operator then has a prescribed period ofbreak time before heshe takes up service again by relieving the next inbound train operator The relay may continue through most of the service day The turn-around time for various levels of service delivery is also subject to headway cycle and clearance slots at interlockings where trains must use the available opportunities for their movements to keep in the proper cycle

01-06-2011 28

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30 - OPERATIONS

Table J presents the consolidated travel times for the entire Green Line

Table J - Estimated Travel Times Between Stations - Green Line

B Boston COllege- Government ltCUter via Commonwealth Ave ~~ ~

INBOUND

Lake St

Chestnut Hill Ave

Brighton Ave

Blandford St

Kemnore

Hynes

Copley

Arlington

Bo lston

Park St

Government Center

TOTAL

-

_Distance~~ Cumulative

~ Befiveen _ Distance

- Stations

0000

0768

1947

1273

0264

0362

0565

0363

0325

0303

0249

642

000

077

272

399

425

461

518

554

587

617

642

Early

AM

2

9

8 5

2

3

I

2

34

Sam le Weekday Ru~ Times i~Jilinuies AM Midday School PM Evening

Peak Peak Peak

2 2 2 2 2

15 13 15 15 12

10 II 12 12 II 5 5 6 6 5

2 2 2 2 2

5 4 5 5 4

I 2 2 2 2 2

1 1

2 2 2 2 2

45 43 48 48 42

-

Late

2

II

9 6

2

3

1

2

38

-i

OUTBOUND

Government Center

Park St

Bo lston

Arlington

Copley

Hynes

Kenmore

Blandford St

Brighton Ave

Chestnut Hill Ave

Lake St

TOTAL

0000

0570

0315

0318

0365

0560

0368

0267

1286

1940

20749

674

000

057

089

120

157

213

250

276

405

599

674

2

1

2

3

6

6

6

5

33

2 2 3 3

1

2 2 2 2 2

1 1

3 2 2 3 2

6 4 4 5 3

5 5 5 7 7

9 9 9 13 11 8 9 9 12 12

6 6 6 6 6

43 40 41 53 48

2

2

3

6

8

9

6

39

Early AM Midday PM Evening Late AM Peak Peak

Cleveland Circle 0000 000

-i Washington St 0749 075 5 7 7 7 6 6 5 Coolidge Comer 0783 153 5 7 6 6 6 5 5

St Mmys St 0734 227 4 7 6 6 6 6 5 Beacon Junction 0563 283 1 Kenmore 0102 293 2 2 2 2 2 2 2

Copley 0927 386 5 7 6 6 7 6 5 Arlington 0363 422

Boylston 0325 455 2 2 2 2 2

Park St 0303 4X5 1

01-06-2011 29

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Government Center 0249 510 2 2 2 2 2 2 2

Haymarket 0281 538 1 2 2 2 2 2 North Station 0220 560 2 3 2 2 3 2 2

TOTAL 560 30 42 38 38 39 36 31

OUTBOUND North Station 0000 000

Haymarket 0220 022 4 3 4 4 3 Government Center 0281 050 2 2

Park St 0249 075 2 2 2 3 3 2 Boylston 0315 107 1 1 Arlin on 0318 138 2 2 2 2 2

Copley 0365 175 1 1 Kenmore 0928 268 5 9 6 6 8 5 5

Beacon Junction 0498 317 2 4 5 5 5 5 5

St Marys St 0598 377 2 2 4 4 4 4 4

Coolidge Corner 0752 452 3 3 4 4 4 5 4 _Washington St 0781 530 2 2 2 3 3 3 2 Cleveland Circle 0744 604 2 2 3 3 3 4 3

TOTAL 604 23 33 33 36 40 38 30

D Riverside GoVernmefit Gentet via Highland Branch ~ ~_ ~ ~ ~ ~~_ d

Midday School middot PM Evening Late

Riverside 0000 000

Eliot 2225 223 6 7 7 7 7 7 6 Reservoir 4040 627 7 10 9 9 9 8 7

Beaconsfield

Fen way

Beacon Junction

0431

2470

0429

670

917

960

2 4 2

2 9

2

2 5

2

2

5 3

2

5

3

2

5

2

2

5 2

Kenmore 0102 970 3 3 3 3 3 3 3

Copley 0927 1062 5 7 6 6 7 6 5

Arlington 0363 1099 1 1

Boylston 0325 1131 2 2 2 2 2 Park St 0303 1162 1 1

Government Center 0249 1186 2 2 2 2 2 2 2

Haymarket 0281 1214 1 2 2 2 1 North Station 0220 1236 2 2 2 2 2 2 Science Park 0485 1285 2 3 2 3 3 3 2

Lechmerc 0397 1324 3 5 4 5 5 5 4

Washington St 0780 1402 3 3 3 3 3 3 3

Gilman S uare 0710 1473 2 2 2 2 2 2 2

Lowell Street 0700 1543 2 2 2 2 2 2 2 Ball Square 0490 1592 15 15 15 15 15 15 15

Colle eAve 0570 1649

TOTAL 1649 505 665 585 625 635 605 535

OUTBOUND College Ave

I3all Square

Lowell Street

Gilman Square

Washington St

Lechmere

0000

0570

0490

0700

0710

0780

000

057

106

176

247

325

15

2 2 3

15

2 2 3

15

2 2 3

15

2

2 3

15

2

2 3

15

2 2 3

15

2 2 3

01-06-2011 30

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Science Park 0397 376 2 2 2 2 2 2 2 North Station 0485 413 2 2 2 2 2 2 Haymarket 0220 435 3 2 2 3 2 2

Government Center 0281 463 1 2 1 Park St 0570 488 2 2 2 3 3 2

Boylston 0315 519 1 1

Arlington

Copley

Kenmore

0318

0365

0928

551

588

681 5

2 1 9

2

6

2

1

6

2

8

2

5 5 Beacon Junction 0498 730 2 4 5 5 5 5 5 Fenway 0429 773 3 3 2 2 2 2 2 Beaconsfield 2471 1020 5 5 6 6 6 6 5 Reservoir 0431 1063 2 2 2 2 2 2 2 Eliot 4040 1467 5 5 6 6 5 5 5 Riverside 2225 1690 8 9 10 10 10 9 7 TOTAL 1690 495 605 585 595 635 575 525

E Heath Street- Eechmere via Huntin ton ~Avenue - ~~ ~ ~ ~ ~ lt 17

I-IcathSt 0000 000

AM

Peak Midday Evening Late

B1igham Circle 0685 069 4 6 5 5 5 4 4 Northeastern 0908 159 5 6 5 6 6 5 5

Symphony 0284 188 2 2 2 2 2 2 2

Prudential 024 212 2 2 2 2 2 1 Co ley 0371 249 2 2 2 2 2 2 2

Arlington 0363 285 1

Boylston 0325 318 2 2 2 2 2

Park St 0303 348

Government Center 0249 373 2 2 2 2 2 2 2

Haymarket 0281 401 1 2 2 2 1

North Station 0220 423 2 2 2 2 2 2

Science Park 0485 472 2 3 2 3 3 3 2

Lechmere 0397 511 3 5 4 5 5 5 4 UnionS uare 0900 601 45 45 45 45 45 45 45

TOTAL 601 315 395 355 395 395 365 325

0000 000

0900 090 45 45 45 45 45 45 45

Science Park 0397 130 2 2 2 2 2 2 2 North Station 0485 178 2 2 2 2 2 2

Haymarket 0220 200 3 2 2 3 2 2 Govcmmcnt Clnter 0281 228 1 1 2 Park St 0249 253 2 2 2 3 2 2 Boylston 0315 285 1 1

Arlington 0318 316 2 2 2 2 2

Co ley 0365 353 1 1 1

Pmdential 0384 391 2 2 2 2 3 2 2 Symphony 0240 415 2 2 2 2 1

Nmtheastem 0274 443 2 3 2 2 2 2 2

Brigham Circle 0913 534 5 7 5 6 6 5 5 Heath St 0668 601 4 5 4 5 5 4 4

TOTAL 601 295 375 315 345 375 315 305 Source META

01-06-2011 31

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERA TONS

Mattapan High Speed Line _ - _ ~- ~-

Distance Distance -shy -Befivcen Cumulative Beh cen shy Qumulathe -

Stations Distance Stations _ Distance INBOUND INBOUND OUTBOUND OUTBOUND

Mattapan 0000 000 026 zmiddotss Capen Street 025 025 030 229

Valley Road 031 056 044 199

Central Avenue 043 099 031 155

Milton 032 131 029 124

Butler 029 160 057 095

Cedar Grove 057 217 038 038

Ashmont 038 255 000 000

For the Mattapan High Speed Line scheduled run times are 11 minutes from 630 am to 600 pm otherwise run times are nine minutes

362 Accommodating Persons With Mobility Needs

Operations personnel must be aware of the particular needs of elderly passengers and those with disabilities during both irregular and single-track operations Circumstances may well require supervisory personnel security personnel andor others at side-platform stations to assist passengers and expedite train operations where possible

Special signage andor operating or other personnel positioned at the sidewallc entrance to those side-platform stations is required to properly direct passengers to the proper platform during single-track operations Assistance in the proper time and location effectively mitigates train delay issues encountered from having to wait for passengers moving from one platform to the other

Delays that occur at stations to accommodate the elderly and those with disabilities increase station dwell times and further increase the running times between interlockings described in the paragraphs above For these reasons operating personnel arc required to be especially attentive to the special needs that will occur at side-platform stations during single-track operations deploying additional resources as necessary

37 Train Operations

This section describes the train service levels currently being operated on the MBTA Green Lines four branches and the central subway system

371 Green Line Branches and Central Subway

Revenue service begins at approximately 500AM weekdays and on Saturday and 600AM on Sunday ending at 130 AM seven days a week Trains service all branch stops and stations in the Central Subway system Each of the lines end at various points in the Central Subway System - the B and D branch trains turn at Government Center Station C branch

01-06-2011 32

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

trains turn at North Station and the E branch ends at Lechmere Station See Table B m section 21 of this document for detailed information about service frequency

As necessary weekend diversions are operated on portions of the Green Line in order to provide a large work window for capital projects such as bridge rehabilitations In addition the MBTA will shutdown lines for an extended time to conduct large scale capital projects such as the Riverside Line Track Replacement project

372 Green Line Extension

The Green Line Extension will be fully integrated into current Green Line Operations All operations for the Medford and Union Square aligrunent will be based at the new maintenance facility in Somerville next to the Boston Engine Terminal Mainline operations will be controlled from the ace

373 Start-up Operations- Green Line Extension

Startup Operations (SUO) takes place as the last rail activation clement of the project after substantial completion of the project and System Integration Testing has been completed The start-up date of revenue train operations for the public will immediately follow completion of SUO During SUO which is scheduled for approximately six months wayside systems vehicles communications and schedules are tested and evaluated under simulated operating conditions Service interruption scenarios and emergency response activities are practiced Intra- and inter-agency familiarization takes place The experience gained in this period will be used to refine earlier planning data and possibly develop more accurate rurming times to those shown in Table J

Pre-revenue service testing will be somewhat more complicated due to the direct interface between the existing Green Line operations and the Green Line Extension at the Lechmere Viaduct When necessary revenue service schedules for the existing Green Line will be merged with the pre-revenue testing schedules necessary for the Green Line Extension During this pre-revenue testing trains will run empty as operators will need to familiarize themselves with train operations on the Green Line Extension MBTA has previous experience combining testing with regular service delivery Special provisions to assure the safety and efficiency of the system interface on the Lechmere Viaduct will be required similar to those used in earlier start-ups

374 Revenue Service Initiation -Green Line Extension

As with previous new rail and bus rapid transit start-ups the MBTA Operations Department will work with other Departments to develop an Operational Plan An approach similar to the Silver Line may be used for the grand opening of the Green Line Extension The Opening Operational Plan covering the appropriate period will be developed to ensure proper preparation for heavy volumes of passengers Inaugural events will be held shortly after a soft opening of the system MBTA staff fi-om the various disciplines of the Authority

01-06-2011 33

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

will be used to provide safety crowd control and assistance to passengers and visitors at all new Green Line Extension stations

3741 Hours of Operation

An initial service day of approximately 20 hours will be scheduled for revenue operations The focus on the early morning and late evening service will he to provide minimum connecting times between the MBTA Green Line and other MBTA services such as commuter rail operations and the Orange Line at North Station the Blue Line at Government Center and the Red Line at Park Street Station

The following train service parameters have been established for Green Line Extension operations

bull The span of service is approximately the same on each day of the week with a slightly shorter span on Sundays

bull Early Morning Service o Trains beginning revenue service at either Union Square Station or College

Avenue Station leave from Somerville Maintenance Yard o The first westbound revenue train from Union Square Station toward

Lcchmere will leave at approximately 455-515 AM o The first westbound train from College Ave Station toward Lechmere will

also leave at approximately 455-515 AM o The first eastbound revenue trains will leave Riverside and Heath Street at

approximately 455 and 530AM respectively bull Late Night Service

o The last eastbound trains will leave Heath Street and Riverside at approximately 1205-1245 AM

o The last westbound trains toward Lechmere Station will also leave Union Square Station and College Ave Station at approximately 1205-1245AM

o All trains will leave the mainline hy 130 am

3742 Weekday Peak Period Service

For existing service the peak direction of travel is east from Boston College (B branch) Cleveland Circle (C branch) and Riverside (D branch) to Downtown Boston in the morning and the reverse direction during the evening commute The Heath street (E branch) peaks in the opposite direction due to commuters from Lechmere traveling to Downtown Boston in the morning and due to commuters transferring from other subway or commuter rail lines and traveling in the reverse-commute direction out to the Longwood Medical Area in the evening

For the Green Line Extension the peak direction of travel is west from Union Square and College Avenue in Medford in the morning with the reverse direction for the evening commute The combined segments will realize peak demand that will travel in two opposite directions both to and from Park Street Station

01-06-2011 34

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

Scheduled service for the Union Square and Medford Branches is a direct extension of services already provided on the Green Line for the Heath Street (E branch) and Riverside (D branch) branches As such the scheduled headway for both the morning and evening peak period will be one train every 5-6 minutes All weekday trains will operate with at least two (2) cars

The general parameters for peak time periods are

bull The AM peak period begins at 630am and ends at 900am The peak of the peak period into Park Street Station is anticipated to occur between 730am and 830am

bull The PM peak period begins at 330 pm and ends at 630 pm The peale of the peak period away from Park Street Station is anticipated to occur between 500 pm and 600pm

It is expected that some schedule adjustment will occur after the beginning of revenue service as customer travel patterns become established

3743 Weekday Mid-Day Service

During the off-peale mid-day periods 900 am to 330 pm train service frequencies are reduced Service will operate every 8 to 10 minutes

3744 Weekday Evening-Night Service

Evening service between 630pm and 830pm will operate at 10 minute headways on the Green Line Extension consistent with the existing Green Line

Night Service from 830pm until 130 am will have 11 to 14 minute headways Trains will have two-car consists

3745 WeekendHoliday Service

Extension service is expected to operate every 10 minutes on weekends and holidays similar to existing Green Line Service For some periods of higher ridership service every seven to eight minutes will be offered

3746 Special Event Service

Additional service is provided as necessary for various special events The largest special events of the year include First Night Boston (New Years Eve Celebration) on December 31 and the July Fourth fireworks These events will require additional vehicles to be deployed to provide service

01-06-2011 35

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

The MBTA also provides additional Green Line service in order to meet demand for professional sports events in Boston In addition extra train service will be provided along existing routes as required by customer demand for other special events

3747 Train Operating Patterns

For normal train operations on the Green Line trains will depart from one of the yards generally determined and scheduled by train location as it relates to the individual branches It should be noted that this represents a significant challenge at the yards The Heath Street Branch (E branch) is problematic due to the distance between the carhouse and the location where trains can enter the E branch V chicles leaving the current yards (Riverside Reservoir and Lake Street) need to run cast into the Central Subway system before heading west on the E branch Upon completion of the Green Line Extension it is expected all E branch cars will operate from the Somerville Yard

Normal operations will have all eastbound trains (Riverside to College Avenue and Heath Street to Union Square) operating on Track 1 while all westbound trains (College Avenue to Riverside and Union Square to Heath Street) operating on Track 2

During periods of irregular operations service interruptions or emergencies OCC dispatchers will use their best judgment to assign trains to specific branches considering the following criteria

bull Station track availability and train movement

bull Occupancy of the tail track(s) if applicable

bull The total time required to traverse the interlocking (depending on the route selected) and berth on the designated arrival track and

bull The proximity of the following inbound train on the same track

For discussion of single-track operations refer to Section 721 below

38 Total Revenue Fleet Requirements FY 2011-2015

Total fleet requirements include the number of vehicles required for scheduled peak period revenue operations including those needed for run as directed Trains and those needed for maintenance Maintenance needs include vehicles for scheduled maintenance and an allowance for unscheduled maintenance or repair (See the Light Rail Fleet Management Plan for details on calculating fleet needs)

Based on the hoardings projections shown in Section 32 above the total fleet requirements are presented by Fiscal Year in Table K

01-06-2011 36

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30 - OPERATIONS

Table K- Total Fleet Requirements FY 2011-2015 ~

~ - ~ y ~ 1-_~ --shy Eiscal yenear ~ -v ~

- ~ ~ ~

- -shy -

- shy ~ ~ -

- --shy -- - - 20l2 -2o1r 2014 - 20l5 - 2016- - -Ridership 201947 203764 205598 207449 209315

Peak Headways (min) 5-7 5-7 5-7 5-7 5-7 middotmiddot middotmiddot middot middot Vehicles middot middot

Scheduled Service 52 52 52 52 172

Run as Directed 6 6 6 6 6

Corrective Maintenance Hold 41 41 41 41 41

Preventive Maintenance 10 10 10 10 10

Heavy Damage 10 10 10 10 10

Total Required 158 158 158 158 178

Total Available 219 219 219 219 243 Notes Vclncle numbers rue from the Subway Fleet Management Plan

39 Operations Control Center

The OCC is located at the MBTA Operations Building at 45 High Street in Boston

For additional information about the OCC please refer to Section 238 above and Section 70 Service Interruptioru and Emergencies

310 Train Operators

Each MBTA Green Line car is operated by a single train operator There are no other crew members

3101 Reporting Station

All train operators report on and off duty at each yards facility

3102 Relief Points and Fallback Operators

Some in-service train operators swing off at the terminal stations or the Reservoir Upper Yard This arrangement avoids the time and expense required to deadhead train operators to and from the end points on the line It substantially improves the productivity of train operators and reduces operating cost

3103 Duty Assignments

All train operator revenue assigrunents arc developed by the MBT A Plans and Schedules Department When completed they arc transmitted to the Green Line Superintendent for

01-06-2011 37

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 30- OPERATIONS

implementation at specified dates Train operators nortnally pick their duty assignments in accordance with the terms of collective bargaining agreements that are in effect Some operators are assigned to take custody of trains and place them into service or bring them back from service from the various carhouses Some train operators relieve others already in service and may or may not handle trains to and from the yard Other train operators are assigned to work as directed providing staffing for logistical train movement within the yard limits mainline replacement test or extra trains and emergency operator replacement Besides the number of train operator assignments needed to provide scheduled and logistical service an additional number of extra or relief operators arc required to cover train operator vacations and sick days and to provide coverage for other vacancies that may occur

Preliminary estimates show that operation of service along the Green Line Extension will require an additional 31 full-time (FT) streetcar motorpersons and 12 part-time (PT) streetcar motorpersons An additional five FT and PT streetcar motorpersons would be required for cover list (relief drivers used to fill in for absent ones) resulting in a total of 36FT and 15 PT streetcar motorpersons

01-06-2011 38

MBTA Light Rail Transit System Operations and Maintenance Plan S~CTON 40- ENGINEERING AND MAINTENANCE

40 ENGINEERING AND MAINTENANCE

41 Management and Supervision

The Engineering and Maintenance departments are responsible for Track Communications Signals Traction Power Building and Structures Responsibilities encompass all required inspections preventive maintenance corrective maintenance emergency response and system design and improvements These departments are also responsible for rail system infrastructure preservation (Note This section does not apply to MBTA Commuter Rail which is operated and maintained by the Massachusetts Bay Commuter Rail Inc)

As portions of the systems start to age every effort is made to protect the infrastructure investment Examples of this work include track maintenance and repair rail profile grinding signal repair and replacement grade crossing rehabilitation traction power system renewal and upgrades These programs are necessary to support the Light Rail Operations overall goal of operating and maintaining a safe clean and efficient transit system with professionalism courtesy and integrity throughout the Metropolitan Boston region

The Engineering and Maintenance Department is currently divided into six units that directly support the MBTA Operating System

bull Ttack bull Signals bull Traction Power bull Communications bull Building amp Structures bull Projects

The Track Signals and Communications Departments report to the Director of Systemwide Maintenance amp Improvements Traction Power and Building amp Structures report to the Director of Facility Infrastructure amp Engineering Both directors report directly to the Assistant General Manager for Engineering and Maintenance along with the Deputy Director of Projects The Fiscal Year 2011 Organization Chart for the Engineering and Maintenance Department is presented on the next page

The Engineering and Maintenance Department personnel are currently stationed at three base locations dispersed throughout the rail system network as follows

bull 45 High Street Boston bull 500 Arborway Jamaica Plain bull Arlington Ave Charlestown

39 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEfRING AND MAINTENANCE

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40 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

Included in the preventive maintenance program are periodic inspection and maintenance tasks which have been established to meet the METAs needs The scope and frequency of these tasks are based on the following criteria

bull System safety bull Regulatory requirements bull Manufacturers recommendations bull Agency experience bull Budget constraints

A brief summary of each of the maintenance areas with department-specific Maintenance Plans noted as applicable is contained in the following sub-sections

42 Track

The track of the MBTA Subway System is maintained hy the Track Department in accordance with the programs defined in the Departments Track Maintenance Program Jnly 2008 The plan complies with established industry guidelines as well as Federal and State regulations Inspection and maintenance is performed using tested and reliable methods DPU regulates track inspection at the MBTA which requires formal inspection and maintenance programs A systematic inspection and maintenance program has been established to ensure the safety of the riding public and MBTA employees

All MBTA Subway track is inspected and maintained in accordance with the Federal Railroad Administration Track Safety Standards as contained in Title 49 CFR Part 213 It is MBTA Subways policy to maintain its track to a standard that is one Federal Railroad Administration (FRA) track class higher than is required by the maximum operating speed for any given segment of track

Track inspection is performed by trained and certified track inspectors to identify potential safety hazards and to report on the changing condition of the track geometry Main and yard tracks arc required to be inspected three times weekly with at least a one-day interval between the inspections In addition each switch tumout and track crossing must be inspected weekly Written track inspection reports are completed by the track inspectors documenting the location track nature and extent of the defects and conditions observed Reports also contain repair date action taken and the name of the person making the repairs to minor defects at the time of the inspection Defects that cannot be repaired by the inspectors at the time of inspection are considered major defects requiring additional resources andor a longshyterm maintenance program and plan to remedy the issue

The following are examples of the items that are included in an inspection

bull Track Stmcture All ballasted track direct fixation track embedded track grade crossings and special track work sections arc inspected for appropriate fit of all components including track switch points and moving parts

41 01-06-2011

middot MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE middot

bull Fastening Systems Direct fixation bolts and rail clips spikes joint bars and rail anchors are inspected for tightness

bull Track Geometry Track gauge alignment cross-level super-elevation as well as ballast and sub-grade conditions are inspected to determine that they are within in acceptable tolerances

bull Deterioration Excessive or unusual wear of rail ties bolts joint bars frog inserts switch points rail welds and other appurtenances is identified by measuring and evaluating in accordance with the requirements and tolerances or each component Such inspections also include identifying vegetation growth and right-of-way encroachments or infringements

bull Undergoing or awaiting repair Any track undergoing or awaiting repair upon which a speed restriction is assigned shall be inspected at a frequency which will ensure safe operation at all times

bull DPU may require inspections at more frequent intervals in areas of dense traffic high operating speeds or questionable physical conditions

The Track Maintenance Program provides detailed instructions for each type of inspection including the standards and tolerances to be met the forms to be used the type of repair andor corrective actions required for each situation the materials and procedures to be used and the record-keeping requirements

As with other maintenance tasks that involve the active railroad the Track Department must perform a significant amount of its work during the limited non-revenue service hours This requires special coordination and flexible work schedules with personnel and equipment availability sufficient to accomplish the required work in the time period available In many cases the work can be accomplished without adversely affecting scheduled train service

Other work of longer duration or involving interlockings for example can involve taking sections of track or interlockings out of service while repair andor reconstruction work is done The Track Department coordinates its plans and activities closely with various Subway Operations Departments including Transportation OCC and Plans and Schedules In some circumstances single-track train operations are required to provide sufficient time for the necessary work to be performed

The Track Department maintains the required records of inspection and maintenance and makes them available to the DPU for review and audit

43 Communications

The Communications Department installs and maintains the rail system telephone and radio communications systems on the MBTA system The following communications systems are

01-06-2011 42

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

in place on the MBTA Green Line Central Subway System and will be installed on the Green Line Extension

bull Maintenance Telephones (at interlockings and signal installations)

bull Emergency Telephones at Traction Power Substations (TPSSs)

bull Emergency Telephones at Blue Light Stations (BLS)

bull Fire Alarm Systems (All Stations)

bull Passenger Assistance Intercom Systems at stations

bull Public Address (P A) Systems at passenger stations

bull Variable Message Sign (VMS) Systems at passenger stations

bull VSS at passenger stations

bull VSS monitor equipment at the OCC

bull Audio and Video recording equipment at the OCC

bull OCC Uninterruptable Power Supply (UPS)

bull Wide Area Network (WAN)

bull Radio channel for train operations

bull Radio channel for yard operations

bull Multi-transmitter system radio channel for Right-of-Way Maintenance

bull Tunnel radio system including firepolice channel connections

There are other commnnications systems at MBTA to serve the agencys administrative functions which are also installed and maintained by the Communications Department within MBTA Engineering and Maintenance

Inspection and maintenance of the radio and telephone systems listed above and the devices connected to them are carried out at specific intervals in accordance with manufacturers recommendations and where applicable in accordance with the requirements of the Federal Communications Commission (FCC) and the DPU The Commnnications Department maintains records of the required inspections and maintenance and makes them available to the FCC and the DPU for review and audit

Most of the radio antenna locations that serve the MBT A System are located within the Boston Metropolitan area and arc located on MBTA owned properly

The Commtmications Department works closely with the Facility Infrastrnctnre and Engineering Department that manages the SCAD A system to manage the interfaces between the two systems

01-06-2011 43

MBTA Light Rail Transit SystemmiddotOperations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

44 Signals

The Signals Department installs and maintains the wayside signal and train control systems on the MBTA Subway System It does not install or maintain the signal equipment mounted on the light rail vehicles

The following signal systems are m place on the MBTA Green Line and Green Line Extension

bull Automatic Vehicle Identification (A VI) System

bull Wayside Signal System

bull Signal track circuitry and associated equipment

Signal maintenance includes the periodic inspection testing and performance of both scheduled and coucctivc maintenance to insure the proper and safe operation of the signal system The scope of signal maintenance includes interlockings and yard signal systems The core of this system includes the testing adjustment and repair of vital relay circuitry logic networks relay logic control limit circuits for protection against following trains power supply and transfer networks and all the relevant and peripheral appurtenances and signal appliances

Signal supervisors oversee the work of signal maintainers and other signal department personnel to achieve the required levels of safety and operational performance reqnired by the MBTA Subway system

A feasibility study is cuuently underway for a train control system for the Green Line Once a teclmology is chosen for train control the MBTA expects to pilot the teclmology on one of the Green Line branches The Green Line Extension will be designed in such a way not to preclude the implementation of train control on the Medford and Union Square Branches

45 Traction Power

The traction power distribution system consists of three components substations auxiliary distribution and the DC distribution systems The basic preventive maintenance program is divided into two parts the first part is the required or safety related maintenance which is performed on a schedule the second part consists of those inspections and procedures that when completed within a prescribed time frame act to ensure a safe economical and reliable operation

To achieve the operational support and maintenance goals the personnel of the traction power department maintain a flexible operating schedule This schedule provides response coverage during the hours of revenue operations while maximizing the efficiency of scheduled maintenance activities during the non-revenue hours This is particularly critical due to the small non-revenue window available for traction power maintenance The plan is

01-06-2011 44

i

_

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

middot implemented by scheduling the maintenance force in the most effective manner This is done with overlapping shifts of maintainers that can concentrate their efforts as required by maintenance schedules The Traction Power Department participates in extensive in-house training and in the safety drills that are implemented by the Chief Safety Officer and the MBTA Transit Police Department

451 Traction Power Substations

The existing Green Line is fed by the Traction Power Substations presented in Table L

Table L - Traction Power Substations

bullSubstation ~ gt f ~ i

bull Location i ~ ~ tf

bull

c ~

bull Supplier

Coolidge 19 Webster Street Brookline MBTA

North Station 80 Haverhill Street Boston MBTA

Shawmut 1091 Washington Street Boston MBTA

Newbury 354 Newbury Street Boston MBTA

Cooks Jnnction SIR Winchester Street Newton Highlands N-Star

South Station 45 High Street Boston N-StarMBTA

Reservoir Strathmore Road Brooldinc N-Star

Riverside Grove Street Newton N-Star

Berkeley 90-92 Berkeley Street Boston MBTA

Kenmore Loop at Kenmore Passenger Station MBTA

Commonwealth Ave Public Alley ofHarvard Street Brookline MBTA

Aspinwall Off Longwood Avenue Brookline MBTA

Hanunond Pond Off Hammond Pond Parkway Brookline N-Star

Mattapan River Street Boston MBTA

Ashmont Dorchester Avenue Boston MBTA

452 Overhead Catenary System (OCS)

The OCS for the MBTA Green Line is a simple catenary equipped with an auto-tensioning system to maintain the proper level of tension in the OCS contact wire A system of counterweights automatically and continuously maintains the proper degree of tension in the system For yard tracks and some sections of embedded track single fixed trolley wire is used instead The trolley wire requires that tension be manually adjusted by traction power personnel to accommodate changes in the ambient temperature and other conditions The manual method is less expensive to build but labor intensive and more expensive to maintain

01-06-2011 45

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

It also can increase the risk of entanglement of a pantograph in the catenary under certain conditions

The following list of major components 1s included in the detailed traction power and overhead catenary maintenance plan

bull A C Vacuum Breakers bull AC Load Break Switches bull Rectifier Transformers bull Rectifiers bull DC Breakers and Contra Is bull Auxiliary Transformer bull Potential Transformers bull Batteries bull TPSS Air Conditioning bull Fire Alarm TestRepair bull Emergency Operation Switches bull Manual Operation Switches bull OCS Tension and Height bull Manholes bull Safety Equipment bull Emergency Trip Switch System bull Station Lighting bull Emergency Ventilation Systems bull Station Power bull Documentation of all inspectionswork

In addition to the maintenance of the traction power substations and the OCS for the Light Rail Division the Traction Power Department is responsible for the maintenance of the Heavy Rail Divisions third rail system and its traction power substations the ventilation and lighting systems for all tunnels I underground segments auxiliary power equipment the UPS systems and other associated equipment

The Traction Power Department is equipped with the specialized vehicles and other gear that arc required to maintain the system

46 Building and Structures

The Deputy Director of Building and Structures has the responsibility for the maintenance of the right-of-way stations bridges and other structures revenue vehicle maintenance facilities passenger stations and wayside system facilities for the MBTA Subway System

01-06-2011 46

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 40- ENGINEERING AND MAINTENANCE

The Building and Structures Department performs the periodic maintenance and repairs needed to maintain the right-of-way stations buildings and shop facilities of the MBTA Subway System

47 Engineering and Maintenance Projects Systems Engineering

The Maintenance of Way Engineering Department supports the Communications Traction Power and Signals Departments with systems design evaluation and testing oversight for both in-service and proposed rail projects

01-06-2011 47

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

50 SUBWAY FLEET AND SUBWAY FLEET SERVICES

51 Management and Supervision

The Division Chief of Light Rail Maintenance monitors all rail fleet activities on the Green Line Themiddot Green Line Maintenance Superintendent is responsible for managing the day-toshyday operations at each of the carhouses The Senior Director of V chicle Procurement and Quality Assurance oversees all of the Everett Shops operations including the main repair facility The Section Chief for the Everett Main Repair Facility manages the operation on a daily basis

Shift operations include a number of forepersons managing the work of tradespeople rail repairers and other support staff for fleet maintenance

52 Description of MBTA Green Line Light Rail Fleet

The MBTA Green Line fleet of Light Rail V chicles (LRV s) presently consists of 114 Type 7 Kinki- Sharyo Cars and 95 Type 8 AnsaldoBreda Cars which are articulated with an A and B section The Kinki-Sharyo car seats 46 with a typical capacity of 101 The AnsaldoBreda Cars are a 70 percent low floor vehicle with a deployable bridgeplate located at each of the low floor doorways to provide access for disabled customers they seat 44 and accommodate up to 2 wheelchairs with a typical capacity of 101 Both types of cars can hold additional standees under crush load conditions

The cars are designed to operate on a nominal 620 volt DC supplied by an OCS Each car has a single pantograph on the A end of each car that is extended vertically to contact the OCS to collect electrical energy for traction power and the vehicles auxiliary systems Each car is equipped with a radio climate control system and has a train operator cab on each end of the vehicle so that a single vehicle can be operated in either direction in customer service The cars may operate singly or in trains of two or three cars with a train operator for each car as defined by MBTA work agreements As one of their duties chief inspectors and inspectors assist train operators when needed

MBTA is in process of procuring an additional 24 cars for use on the entire Green Line system including the anticipated Green Line Extension The LRVs in this order will be designated as Type 9 cars

The Type 9 cars will differ in the following ways from the AnsaldoBreda Type 8 car

bull For the Type 9 car ASME RT-1 crashworthiness requirements will be specified providing improvements in crashworthiness performance through incorporation of crash energy management (CEM) features in the structure The CEM design will increase the amount of collision energy that can be safely absorbed by the Type 8 vehicle

bull 4 wheelchair locations will be required in the low-floor area of the Type 9 as opposed to 2 in the Type 8

48

imiddotJ

01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

bull Sliding plug doors will be required on the Type 9 car in place of the hi-fold doors used on the Type 7 and Type 8 cars

bull The HV AC system is required to utilize hermetically sealed scroll type compressors units with variable capacity control rather than the traditional piston-type compressors

bull The cars are required to utilize energy and life-cycle cost saving LED interior lighting bull The cars will be equipped with an internal and external video recording system

covering the passenger compartment doorways and the right-of-way from the operating end point of the view

bull The Type 9 car will be required to include additional passenger information signs and internal video information displays

521 Fleet Interchangeability

The Type 9 cars are specified to operate independently of the Type 7 and Type 8 cars The MBTA anticipated significant impacts to both cost and schedule should the Type 9s be required to be fully operationally compatible with the existing fleets Type 9 cars will be required to be mechanically compatible with the existing fleets to ensure collision compatibility and allow for recovery of disabled trains

522 Heavy Rail and Light Rail Operations Fleet Management Plan

The Heavy Rail and Light Rail Operations Fleet Management Plan is currently being updated to provide more detailed fleet operating and maintenance infonnation for tl1e Green Line as well as all other MBT A Subway lines

523 Train Control

The Type 9 cars will he manufactured with sufficient space under the vehicle to install electronic equipment for train control The remaining cars in the MBTA Fleet will need to be retrofitted to operate on lines equipped with train control

53 Description of Light Rail Fleet Services Facilities

531 Everett Subway Repair Facility

The Everett Subway Repair Facility located inEverett MA performs heavy repairs for which carhouscs do not have the appropriate tools and equipment to perform The Everett Subway Repair Facility typically perfonns on heavy equipment such as trucks HVAC units etc which are transported hctweeri the carhouses and Everett by MBTA employees In addition the Everett Main Repair Facility has the equipment to remanufacture critical components which are then returned to inventory

01-06-2011 49

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

532 Riverside Carhouse

The Riverside Carhouse located in Newton MA near the junction of Route 128 and the Massachusetts Turnpike is a large maintenance facility that is typically used for the Green Lines heavy repair operations Heavy repairs are considered repairs that require more than 24 hours to complete from the time the vehicle arrives at the shop The facility contains a car wash inspection repair areas blowing pit wheel truing pit resistor and pantograph repair area equipment and truck removal areas paint booth parts storage lube room battery room and welfare facilities The Riverside Carhouse which can store 90 vehicles in the yard has the capability to repair trucks true wheels change out HVAC units sandblast and paint vehicles replace windows and perform body repairs

533 Reservoir Carhouse

The Reservoir Carhouse located in Brookline MA ncar Cleveland Circle is a maintenance facility that primarily performs running repairs Running repairs are repairs that can be completed within 24 hours after the vehicle has arrived at the shop The facility which can store 51 vehicles in the yard contains a car wash car storage and three track inspection areas track and truck repair areas and a parts storage facility The carhouse also has the ability to remove trucks from the vehicles in the truck repair area and repair the electronic assemblies

534 Lake Street Carhouse

Lake Street Carhouse which can store 22 cars in the yard is located on the BostonNewton line at the terminus of the Boston College Line As the smallest carhouse employees perform daily inspections on a portion of the fleet and repair of minor defects if found Otherwise the repair work is referred to Reservoir or Riverside Carhouses

535 Green Line Extension (GLX) Carhonse

The GLX Carhouse which will be located in Somerville MA will provide washing cleaning inspection and maintenance and will have the capability to perform most vehicle repairs for the MBTA Green Line fleet

The main shop building at the Yard will contain tWo tracks with service and inspection pits and a third repair track with a hoist for heavier repairs as well as a wheel truing machine A second building will house a train washer facility

The GLX Carhouse must also depend on the Everett Subway Repair Facility for certain types of heavy repairs

The GLX Carhouse and Yard will have its own traction power substation to provide energy to the OCS for the facility LRV movements within the yard are made under the supervision of a yardmaster located at the carhouse

01-06-2011 50

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 50 -SUBWAY FLEET AND SUBWAY FLEET SERVICES

The GLX Yard will provide the yard track storage for Green Line LRV s that have been inspected serviced repaired washed cleaned and prepared for revenue service There will be several dedicated storage tracks Upon commencing revenue operations for the Green Line Extension a total of 80 LRVs will be supported by the GLX Carhousc The overall storage capacity for GLX Yard is 80 cars

The overall size and configuration of the property parcel on which the GLX Carhouse and Yard is located provides significant limitations to the layout of the facilities and to the efficiency of LRV and train movements within the yard areas The site is constrained geographically by terrain features including a street on the northwest side the MBTA commuter rail system mainline right-of-way on the east side the MBTA Green Line right-ofshywayoverhead bridge on the south side and the Broadway Street overhead bridge

These space limitations place a greater emphasis on the careful coordination of train and LRV movements and the development of an efficient yard operating routine

536 Mattapan Repair Shop

The Mattapan Repair Shop which is located in Boston MA is a maintenance shop that performs running repairs and vehicle inspections The facility which can store 10 vehicles in the yard contains a car storage area and two track inspection areas track and truck repair areas and a parts storage facility The Mattapan Repair Shop must also depend on the Everett Subway Repair facility for certain types of heavy repairs

54 Subway F1eet Inspection and Maintenance

The Preventive Maintenance Program consists of regularly scheduled actlvilics that arc necessary to maintain the performance level of the vehicles and their components Examples of typical activities include complete lubrication calibration adjustments and replacement of consumablcs such as air filters brake padsshoes and pantograph carbon strips Additionally many items arc visually inspected and repaired or replaced as needed

Preventive maintenance inspections are mileage-based for the Type 7 Cars - they are inspected at 6500 mile intervals or at 90 days if they havent accumulated 6500 miles Type 8 vehicles are inspected on a 90-day interval The PCC Cars are inspected at 30-day intervals

The HVAC system is inspected ammally Air compressor inspections are also performed on an annual basis There is an on-going coupler modification program in place Other campaigns and modifications are initiated on an as-needed basis

541 Cleaning and Servicing

The car interior is swept every night while more intensive cleaning such as washing the floors or window cleaning is done in accordance with a cleaning contract that MBTA has with an outside vendor When the car arrives at the carhouse yard after revenue service the

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car is sent through the train washer depending on the time of year for its external washing Following the washing and cleaning the train is moved to the yard

Most minor repairs can be made while the train is in the yard If necessary the train can be moved to the shop and spotted for repairs that cannot be done in the yard Once all needed repairs and cleaning is done it is moved to the designated storage track and positioned for its next assignment

542 Unscheduled Maintenance and Repair

In each of the individual carhouses reports of needed maintenance or repair may come from the operators or from the rail repairers during their daily inspections while preparing the fleet for service The need for repairs may be communicated verbally via hand-held radios or by generating a work order For LRVs in revenue service the train operator reports the fault or needed repair via portable or car-borne radio to the OCC The OCC then initiates a response to the train and also sends a work order to the maintenance department for repairs that may be needed

For maintenance or repair needs discovered in the yard depending upon the type of repair needed the vehicle may be repaired in the yard or moved into the shop and onto a service and inspection (SampI) pit or onto the heavy repair track and placed on the hoist Normally one of the two SampI pits will be utilized for unscheduled maintenance while the other is reserved for scheduled maintenance activities

For maintenance or repair needs that occur during revenue service the response is normally addressed in one of two ways The problem may be able to be handled in revenue service by the actions of the train operator who can respond to the problem while at the same time communicating with the OCC to notify them of the problem or by a transportation official Ifmiddot a long delay is expected then a repairer from Green Line Maintenance will be dispatched Otherwise the train will be pushed or pulled from service from the next train on the line

Reports of a vehicle incident problem are normally made via radio by the train operator In turn all response personnel become aware of the situation at the same time and can start formulating a repair or replace strategy MBTA personnel arc trained to follow specific procedures to safely address maintenance issues that occur on in-service trains

Line supervisors and some inspectors have a well-equipped sport utility vehicle (SUV) and move from place to place along the line as their duties require There are 25 inspectors and transportation supervisors on the line at any given time With the extension of the Union Square and Medford Branches three additional inspectors and one supervisor will be assigned to the cast end of the mainline and will be available to assist with incidents

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543 Critical Systems Replacement or OverhaulRebuild Program

In addition to the regular maintenance needs of the fleet the META will complete programmatic replacement of critical systems or mid-life overhauls of all vehicles as necessary Transit industry standards typically call for the evaluation of rail vehicles after they have been in service 10-12 years If the results of the evaluation indicate that beneficial results would be obtained by replacement of critical systems from rehabilitation (overhaul) then such work would need to be initiated as soon as possible Vehicles requiring an overhaul would be out of service for up to 60 days

Other major repairs to vehicles may occur as a result of warranty programs or be necessary as a result of accident damage

544 Emergency Response Capabilities

When an emergency occurs on the mainline the level of response depends on the severity of the incident Emergency response is utilized for accidents or derailments Accidents include collisions with automobiles persons or objects on the track The Green Line Supervisor Inspector and Rail Repairer Team respond to any accident that occurs on the mainline

At the incident the Incident Commander directs the efforts of emergency responders and reports to the OCC Rail repairer and track maintenance personnel are dispatched from their respective areas in all accident and derailment situations The Supervisor also coordinates with META and other agency emergency response personnel for the safe evacuation of the train ifnecessary

The rail repairers job is to evaluate the damage to the train and to coordinate with the Supervisor to get the train moving again once it has been released to move by the Incident Commander If further support is needed additional personnel are dispatched from the yard as necessary to assist in getting the train off the mainline so that service can continue

If the train cannot be moved under its own power another train may be sent to couple up to it and tow it to the yard Should that not be possible a heavy duty hi-rail Brandt truck designed to tow trains may also be utilized If the Brandt truck is utilized designated personnel at the yard load the portable re-railing equipment box onto the bed of the Brandt truck and drive the truck to the accident site If the accident occurs in an area away from a grade crossing or a level area that prevents the truck from driving directly to the scene then the truck would be placed on the track and would operate over the track to the accident site

In emergency situations the priority is to resolve the situation safely and quickly and to minimize the disruption to revenue service

i I middot -

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60 RULES SAFETY SECURITY AND TRAINING

61 Responsibility for Safety and Secnrity

MBTA has very active and visible safety and security programs led by the agencys Chief Executive Officer

MBTAs Policy Statement The MBTA is committed to providing safe secure reliable efficient convenient public transportation services to the region it serves A major consideration in fulfilling this mission is the safety and security of MBTA customers employees contractors vendors and the general public As such the MBTA has established and implemented comprehensive safety and security programs to ensure all MBT A construction projects and transit services are established and delivered within the highest practical level of safety and security

MBTAs Safety and Security Principles

bull Safety and Security are a 247 priority bull Safety and Security are everyones responsibility bull Accidents and injuries are preventable bull Working safely is a condition of employment bull Passenger and worksite security are vital for MBTAs success bull Training is essential for good safety and security performance bull Management is accountable for safety and security

62 System Safety Management Plan

MBTA Safety Department maintains a System Safety Management Plan (SSMP) in accordance with APTA standards and DPU General Orders The SSMP is the means of integrating safety into all MBTA System operations It establishes the mechanisms for identifying and addressing hazards associated with the MBTA System It also provides a means of ensuring that proposed system modifications are implemented with a thorough evaluation of their potential effect on safety The SSMP describes how accountability for safety is integrated throughout the organization

The MBTA Safety Department is responsible for developing administering and implementing a comprehensive SSMP with specific goals and objectives purposes programs and activities to prevent control and resolve unsafe conditions and hazards that may occur during the life cycle of the rail system The Safety Department shall be involved in all systems beginning with the conceptual engineering design and procurement through to the operational stages

The MBTA self-certifies its own rail transit projects subject to the safety oversight of the DPU MBTA however has a safety (and security) certification program for MBTAs Green Line Extension similar to programs used in its previous rail activations Io addition

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MBTAs Safety Department performs Internal Rail System Safety Audits (IRSSA) as required by DPU FTA and APTA to monitor system-wide compliance with the SSMP As required by DPU the IRS SA is conducted annually in accordance with APTA Guidelines In addition the Rail Transit Safety Section of the DPU conducts an on-site external audit of MBTA rail systems every three years

The SSMP is in the process of being updated to include operations on the Green Line Extension The SSMP is reviewed every three years to make updates corrections and modifications Any revisions to sections of the SSMP prior to the three-year cycle will be distributed as an amendment

63 Regulatory Agencies

631 Federal Railroad Administimiddotation (FRA)

The FRA is the regulatory agency with jurisdiction over railroads involved in interstate commerce and operating on the General Railway System of the United States The FRA regulates most aspects of safety in the railroad environment

The FRA nonnally does not regulate transit systems unless those systems operate on the same tracks or in the same corridor with the General Railway System of the United States FRA regulations do not impact Green Line operations

632 Federal Transit Administration (FTA)

The FTA is the regulatory agency with jurisdiction over transit systems in the United States that are not regulated by the FRA and receive federal funding The FTA through 49 CFR Part 659 has required the establishment of State Safety Oversight Authorities (DPU in Massachusetts) to oversee provision of adequate safety and security on rail transit systems The FRA and FTA work closely with state rail oversight and regulatory bodies such as the DPU to provide effective regulatory control of the public transit industry

633 Federal Communications Commission (FCC)

The FCC is the agency having jurisdiction over railroad radio communications and communications systems Its jurisdiction extends to transit systems including the MBTA

634 Architectural Access Board

The Architectural Access Board (AAB) is a regulatory agency within the Massachusetts Office of Public Safety Its legislative mandate states that it shall develop and enforce regulations designed to make public buildings accessible to functional for and safe for usc by persons with disabilities

To carry out the boards mandate the Rules and Regulations which appear in the code of

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Massachusetts Regulations as 521 CMR 100 have been developed and amended These regulations are incorporated in the Massachusetts building code as a specialized code making them enforceable by all local and state building inspectors as well as by the Board itself These regulations are designed to provide full and free use ofbuildings and facilities so that persons with disabilities may have the education employment living and recreational opportunities necessary to be as self-sufficient as possible and to assume full responsibilities as citizens

The Board consists ofnine members the Secretary of Public Safety or her designee the Secretary of Elder Affairs or his designee the Director of the Office on Disability or his designee and six members appointed by the Governor in consultation with the Secretary of Public Safety from lists submitted by the director of the Office on Disability Six of the appointed members are selected after consultation with advocacy groups on behalf of persons with disabilities The governor secretary and director shall exercise their best efforts to ensure at least two members are registered architects The chairperson shall be elected annually by the members

The authority of the AAB is triggered by any construction renovation remodeling or alteration of a public building or facility or a change in the use ofbuilding from private to public

635 Department of Public Utilities (DPU

The DPU has jurisdiction over railroads street railways and transit systems in the Commonwealth of Massachusetts and is the designated SSO agency required by the FTA The FRA and the FTA both have joint enforcement agreements with the DPU which give the DPU authority to enforce applicable Federal regulations on both railroads and transit systems within the Commonwealth of Massachusetts DPUs own regulations are issued in the form of General Orders and cover a wide range of subjects including signal design and maintenance transit car safety standards grade crossings walkways certain operating speed restrictions for transit systems The most recent DPU regulation affecting the META is to limit the speed of the Type 7 and 8 cars to forty ( 40) mph

636 American Disability Act Access Guidelines (ADAAG)

ADA standards govern the construction and alteration of places of public accommodation commercial facilities and state and local government facilities The Department of Justice (DOJ) maintains ADA standards that apply to all ADA facilities except transportation facilities which are subject to similar standards issued by the Department of Transportation (DOT) Federal facilities are covered by standards consistent with those of the ADA issued under a different law the Architectural Barriers Act (ABA)

The Access Board is responsible for developing and maintaining accessibility guidelines for the construction and alteration of facilities covered by the Americans with Disabilities Act (ADA) of 1990 The Board holds a similar responsibility under the Architectural Barriers Act

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(ABA) of 1968 The Boards guidelines provide a minimm baseline for other Federal departments responsible for issuing enforceable standards

The ADA recognizes and protects the civil rights of people with disabilities and is modeled after earlier landmark laws prohibiting disc1imination on the basis of race and gender To ensure that buildings and facilities are accessible to and usable by people with disabilities the ADA establishes accessibility requirements for State and local govermnent facilities under title II and places of public accommodation and commercial facilities under title III The law requires that the Board issue minimm guidelines to assist the DOJ and the DOT in establishing accessibility standards under these titles Those standards must be consistent with the Boards guidelines

64 Industry Organizations and Standards

641 American Public Transportation Association (APTA)

APTA sets standards for Passenger Emergency Response Plans System Safety Program Plans and other safety-related and security-related matters It also has an established peer review program in which periodic safety audits of the operations of member carriers arc conducted by other APTA members assisted by certified safety professionals The MBTA is a member of APT A and many members of the MBTA Subway and Bus Systems are active participants in APTA activities and programs

642 American Railway Engineering and Maintenance-of-Way Association (AREMA)

AREMA through its extensive worldwide membership conducts extensive research and testing of the methods standards and materials used in the construction and maintenance of railways AREMA publishes its standards and recommended best practices for its membership and these are widely used in the railroad industry

643 National Fire Protection Association (NFPA)

NFP A issues flammability and fire safety standards for the materials used in the manufacture and construction of vehicles buildings components products and supplies All MBTA rail systems must comply with the requirements ofNFPA Section 130

65 Operating Rules

Operating and safety rules are contained in the MBTAs Rules for Operators and Other Employees of the Light Rail Lines This book applies to the entire MBTA Light Rail System These rules and instructions authorize or govern the movement of trains authorize govern

or restrict the use of the main track by trains authorize govern or restrict the use of the main track by maintenance personnel authorize work to be done or personnel to be on the operating right-of-way or affect the safe operation ofthe railroad

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66 Standard Operating Procedures

Standard Operating Procedures (SOPs) define the steps to he taken hy operating or other employees who are on the right-of-way under specific circmnstances and in specific situations These SOPs are contained in the MBTAs System Book of Operating Rules and Procedures They provide a checklist of actions to be taken by employees in response to a specific situation named in the title of the SOP The SOPs do not define in detail how to perform the actions but only prescribe what actions shall be taken under certain circumstances Their purpose is to generate consistency and efficiency within the organization

67 Special Orders

Special Orders contain statements that can add delete or modify any operating rules or SOPs They act as mandatory instructions designed to satisfy the requirements beyond the operating

rules and SOPs

68 Training and Qualification

681 Training for Transportation

The Light Rail Training Department is responsible for all training involving mainline yard and train activities on the MBTA Subway System

The Basic Train Operator Training Course is an intensive eight-week course Prior to being selected for the Basic Train Operator Training Course all candidates must pass a preshyemployment test Criminal Offender Record Information (COR) check and physicaldrug test The successful candidates are then invited to attend the Course to become a part-time operator All operators become members of the Amalgamated Transit Union (Local 589)

The Basic Train Operator Training Course is a combination of classroom and hands-on training The successful graduate must re-certify after every two years of service according to current DPU requirements MBTA requires re-certification every two years but has a goal of annually recertifying operators The Re-Certification Class is a one-day eight-hour class

Officials supervisors yardmasters and instructors arc given additional training of one to three weeks In addition all Green Line dispatchers attend an eight week training course

682 Training for Signal Systems

Newly hired signal inspectors are trained on the systems that are currently installed with a focus on preventive maintenance instruction manuals and in the case of new lines consistent with the Project Management Plan A full program of familiarization with all lines is accomplished

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All signal inspectors are hired at the journeyman rate and there is presently no apprenticeship program

In addition to their maintenance training maintenance personnel are trained in rules and operating procedures by the Rail Operations Instruction staff

683 Training for Light Rail Vehicle Maintenance

While Subway Fleet Services personnel receive training as they begin their career at the MBTA specialized courses of instruction arc under development The various instruction departments and Operations management are reviewing the training needs of each of the lines and will set up the appropriate classes Each instruction department maintains training records for each employee sorted by shift These training records clearly showwhich courses an employee has and has not completed The supervisor then looks at his manpower workload and vacations and decides how many people to send to training courses When there is more than one employee with the same training needs work days and shifts then seniority is usually the determining factor in deciding which employee will attend the training first

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70 SERVICE INTERRUPTIONS AND EMERGENCIES

71 Principal Objectives

711 Safety and Security

The first priority in responding to and handling an emergency or a service disruption is for the safety and security of the customers MBTA and contractor employees emergency responders and members of the general public

712 Loss and Damage Mitigation

Once the safety and security of customers employees emergency responders and the general public has been assured the next priority in handling an emergency or a service disruption is to mitigate loss and damage to MBTA equipment property and facilities as well as to third party property that is adjacent to or in any way affected by the situation

713 System Recovery

As soon as the situation permits and once the safety and security of persons and property has been assured actions must be taken to restore system operations to normal If at all possible depending on the circumstances the goal of failure management activities is to maintain service to the highest degree possible during a service interruption This may be achievable through tum-back operations or single-track operations

Many actions such as calling for and the staging of extra equipment personnel materials and the establishment of bus bridges substitute bus service or other measures to provide alternate transportation to patrons can be taken while the cause of the service interruption or emergency is being investigated and handled In major events where the service disruption may be of an extended duration management supervisory and service personnel will work in shifts to provide needed rest and relief while ensuring sufficient coverage for the situation

72 Service Recovery Scenarios

Equipment failures accidents incidents and other events or conditions can adversely affect scheduled rail operations hinder system performance and disrupt operations beyond normally scheduled recovery capabilities

The impact that these situations have on rail operations is influenced by the following factors

bull Nature of the accident incident or failure bull Location on the system bull Train headways and ridership levels at the time andor bull Effectiveness of the service recovery strategy

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This section discusses briefly the most common types of events tbat can interfere with scheduled service and the general effects that each could have on operations and recovery strategies Experience has shown that each situation will have its own characteristics that affect the recovery strategy

721 Collision or Derailment

A collision or derailment of one or more trains may result in death or personal injury to passengers or employees as well as damage to vehicles track signals the overhead catenary system and other property If a derailment occurs on a main track it may well result in tbe obstruction of botb main tracks due either to the derailment itself or due to recovery efforts The accident can be expected to adversely affect train operations for several hours or even one or more days depending on the circmstances The time required for conducting an investigation before vehicles are permitted to be moved and the ability to reach tbe scene with recovery equipment and materials will be very important factors in determining how long the railroad will be out of service Wherever possible tbe priority will be to return one track to service as quickly and safely as possible to get minimum service operating again

722 Fire or Smoke

Fire or smoke that can interrupt operations may or may not be from tbe rail operations A fire or heavy smoke from a fire adjacent to the railroad or fire hoses strung across tbe tracks may delay tbe passage of trains These scenarios may interrupt operations without actually causing casualty on tbe rail system itself

If the fire or smoke occurs at a station or on the right-of-way train operations may be suspended until the situation is brought under control This may result in trains being moved to the nearest passenger stations so that passengers may alight and be moved via alternate means such as a bus bridge operation past the obstructed segment of the railroad

If the fire or smoke is on a light rail vehicle then the evacuation of passengers in the safest and most expeditious manner will be required Doing so may result in the need to curtail all train operations in the -affected area until tbe situation can be resolved Due to the high-floor level-boarding configuration of all cars and trains in the rail system if at all possible during emergency situations alighting between stations should be done with the assistance of rail operations personnel

723 OutsiderTrespasserSuicide

Accidents involving outsiders trespassers or persons who attemptcommit suicide on the right-of-way will normally cause service to be shut down sometimes for several hours depending on the circmstances and the decisions of the responding authorities In such cases it may be difficult to accurately estimate the amount of time that operations may be interrupted In some cases authorities may detain the train and its operator until an investigation is progressed sufficiently to allow their release Authorities may also elect to

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interview passengers that are on the affected train Each of these actions can affect the recovery strategy

724 Death

A death or serious personal injury to a customer an employee or a member of the general public on a train can be expected to result in an extended delay to that train Depending on circumstances and the instructions from emergency response personnel it may be possible to resume restricted speed single-track operations around the affected train while the situation is cleared In any event the situation may result in the train being held for several hours and then being removed from service after the incident

If the death occurs on the right-of-way it is probable that all train operations may be suspended until the situation is cleared or until single-track operations can be safely established

725 Personal InjurySerious Illness

If a serious illness affects a passenger on a train emergency response personnel will be called After they have attended to the person and removed him or her from the train the train is normally released and free to resume service In such cases delays to that particular train may be 10-30 minutes depending on the situation Other trains are also affected by the stopped train but service can normally be continued on the line after the incident has been cleared If possible single-track operations and alternate service will be established as soon as it is safe to do so

In the case of a serious personal injury once the medical emergency has been handled delays may also result due to the need to interview witnesses and conduct an investigation These delays may prevent or delay the resumption of service at the site depending on the circumstances

726 Grade Crossing Accident

An accident at a public crossing at grade can be expected to resl(it in delays to all trains at the site until the emergency has been cleared and the accident investigation has progressed to the point that vehicles and personnel are released by the MBTA Transit Police Additional delays may result from the need to clear damaged vehicles from the scene including the removal of a damaged train

Depending on the severity of the accident a transportation official will conduct the initial investigation for MBTA MBTA Transit Police personnel will conduct an official investigation for liability purposes A unified command between MBTA Transit Police personnel and the agencies with local jurisdiction will be established at all grade crossing accidents and incidents

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7 2 7 Hazardous Materials Release

A hazardous materials release off the right-of-way but close enough to pose a hazard may result in the suspension of train and bus service (and all or most all other movements) through a particular area until the sitnation is brought under control and clearance has been received to proceed through the affected area In such cases getting accurate or best estimate information from emergency responders will be a critical factor in determining the most effective recovery scenario

If the hazardous materials release occurs on the right of way there may be an extended period of time in which train operations (and other activities) are not possible at andor near the scene In addition once the sitnation is brought under control additional time may be required for site remediation which also has the possibility to negatively affect train operations

728 Property Damage or Serious Vandalism

Property damage that affects rail operations can include such things as an accident or vandalism to operating systems vehicles equipment stations bridges or other apparatns that affect the safety or efficiency of rail operations In such cases the experience of responding supervisory personnel and the resources that engineers provide will be used to clear the situation and restore operations

729 Wind Heavy Rains Flood

Strong winds heavy rains and floods will require operations to proceed with extreme caution In the case of suspected system impact or an apparent problem service is suspended as appropriate allowed to resume only after inspections have been made by personnel who are qualified and properly equipped to determine that the railroad is safe for operation Particular attention is given to below grade wayside systems locations track conditions OCS and to trees or other objects that may pose a threat to the OCS A water main break can have many of the same effects as a storm and may similarly affect train operations

Special attention will be given to inspecting track bridges culverts and other drainage structures and the approaches to them as well as sub-grade conditions to be sure that the railroad is safe to usc Train operators will be required to proceed under restricted speed rules at locations that are known to be prone to flooding or to the likelihood of debris covering the track during storms All of these precautions take time and can delay scheduled train service

7210 Damaged or Obstructed Track or Structure

With the exception of temporarily obstructed track which sometimes can be cleared fairly quickly allowing service to resume or damageddefective track which can quickly be repaired by one or two persons using small tools incidents involving damaged track andor

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structures are likely to be events with longer term service disruptions Even if temporary service can be restored there may be speed restrictions andor single-track operations that continue to affect train operations long after the original event so that repair or reconstruction activities can continue

7211 Traction Power System Failure

A failure of the Traction Power System is an event that cuts the electric traction power to the trains It may be the result of the failure of an electrical component in the system a power surge physical damage to the OCS loss of a substation or of the utility power source feeding the substation The failure could involve just one segment of main track both main tracks the yard or segments of the line served by one or more substations If a failure occurs during a revenue service period there will likely be an immediate need to reach passengers in trains stopped between stations so that they may be transferred to a place of safety and alternate transportation

7212 Vehicle Mechanfcal Failure

Vehicle mechanical failures can fall into one of three categories

bull The failure does not affect the vehicles ability to move safely and the vehicle can be repaired or removed from service at the next available point

bull The failure does affect the vehicles ability to move safely and the vehicle can be pushed or pulled to a place where it can be removed from the main track

bull The failure prevents any movement of the vehicle and repairrecovery vehicles and equipment must be sent to the scene to repair the vehicle and make it safe for movement or clear it from the railroad

Personnel and equipment from the Light Rail Maintenance Department will assist in the repair andor recovery effort or will provide trouble-shooting information to the train operator andor supervisor where appropriate

7213 SignalControl System Failure

A signal system failure can be due to the failure of a component in the system or several other causes including the loss of the electrical utility power source that feeds the signal system This can result in the loss of the ability to operate track switches at terminals and crossovers and can result in signals displaying STOP indications or no indications at all

A signal system failure requires all trains to stop prior to the location of the incident OCC will provide the train operator with instructionauthorization to proceed as necessary In almost all instances Manual Block Operations are required to be established to ensure safe operations through the incident area until the system failure has been corrected

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7214 SCAD A System Failure

The SCAD A system provides control capability and receives indications from the field about the condition of certain critical but non-vital operating systems including track occupancy track switches TPSSs alarm systems etc When the SCADA system is not functioning remote control of equipment may not be possible alarms and other indications from the field may be unavailable to the OCC Green Line dispatcher or they may provide inaccurate information SCAD A Workstations at yards will not operate the mainline system in the event of a SCAD A system failure

For the Green Line switches are placed on hand throw operation when failure of the A VI system occurs If train operations are not normal then qualified personnel must be dispatched to each interlocking to operate it manually in accordance with the operating rules contingency plans and the SOPs

Once the qualified individuals have arrived at the interlocking they will contact the dispatcher at the OCC for instructions As directed by the dispatcher the employee then operates the interlocking by requesting the routings and signals that will be required to restore train operations according to the plan developed by the OCC The dispatcher will establish the priority for the movement of trains at each of the interlockings

7215 Civil Disorder

Civil disorder can occur in a variety of forms including protests large public gatherings illegal strikes and other activities Such situations usually result in a police response with a determination being made by the civil authorities whether or not train operations will be permitted to continue through the affected area and if suspended when they may be resumed Close coordination between law enforcement personnel and civil authorities and the regional OCC is critical to a successful recovery effort

7216 TerroristBomb Threat

Information concerning a terrorist or bomb threat can be received either directly by the MBTA or indirectly through civil authorities In such cases certain aspects of service may be suspended pending inspections and a resolution of the situation Close coordination between MBTA Transit Police local law enforcement persmmel civil authorities and the OCC is critical to a successful recovery effort

7217 Other Recovery Scenarios

The other sccnmios most likely to affect operations are the need to conduct single-track operations over a portion of the line during periods of scheduled service Single-track operations may be necessary for scheduled track maintenance when middotone main track is removed from service for renewal or repair

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During single-track operations trains will use the one remaining main track between two interlockings for movements in both directions This will require extended travel times for trains using the single-track as well as delays to trains in both directions waiting to use the single-track

Single-track scenarios require that arrangements be made to notify passengers including the elderly and those with disabilities if they must use a different platform to board the train

Of particular concern are those single-track scenarios that include an interlocking within the working limits and that require an extremely long section of single-track actually covering two linear track segments instead of one-track segment These situations are to be avoided if at all possible during scheduled operations because of the serious delays to passengers that result

73 Role of the Operations Control Center (OCC)

731 Description and Location of the OCC

The figure below presents the Operations Control Center Department Organization Chart

Director of Operations

Control Ce-nter

I Deputy Director

ofOCCamp Training

Deputy Division Division Chiefshy

Chief- Plan ~nd Servke

Training

The OCC is located in the MBTA Central Operations Facility at 45 High Street in Boston The OCC is the central facility in which most of the signal and commnnications systems for each of the MBTA Subway lines are located Light Rail dispatchers direct and monitor Green Line train movements operate communications systems and maintain contact with the line personnel and supervisors of the MBTA Subway System and each of its lines

bull MBT A Red Line - Heavy Rail bull MBTA Orange Line- Heavy Rail bull MBTA Blue Line- Heavy Rail

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bull MBTA Green Line- Light Rail

The Operation Control Center has a representative from the Transit Police Department houses the power dispatchers and the maintenance control clerk in the public address booth For additional information about the OCC please see Section238 above

In the event that the OCC is rendered inoperable or uninhabitable for any reason the MBTA Subway System has established a contingency plan for movement of personnel to alternate locations where control of rail operations can be re-established Those facilities arc equipped with HV AC systems suitable facilities supplies and amenities furnitnre communications system connections site security and other equipment forms and operating supplies that would be necessary to sustain control of operations for an extended period of time Due to the sensitivity of this information further details concerning this facility have been omitted from this document

732 Coordination and Control of the Subway System

The OCC serves as the central point for coordination and control of the MBT A Subway System Working in conjunction with management and supervisors in the field supervisors and controllers at the OCC maintain control of the Subway System and its resources The Green Line dispatcher at OCC is the person in the MBT A Light Rail System who oversees the movement ofvehicles during normal and emergency operations

Yardmasters or Green Line officials oversee yard operations within the limits of their local yard They do not have authority to authorize movements to or on the main tracks of the railroad

733 Immediate Notifications

The OCC notifies supervisors and managers in the event of an accident incident service disruption or anything that may affect the safe secure or efficient operation of the Subway System There is supervisory personnel on-duty 24 hours a day every day Management personnel are either on-duty or on-call (rotating assignments) 24 hours a day every day MBTA uses the NotifY-At-Once paging system for group notifications

The OCC also has the responsibility to call for the services of emergency response agencies when an accident or incident has occurred And as mentioned above the OCC has a Transit Police representative to allow for incident coordination

The OCC submits immediate notification reports to several Federal and State regulatory bodies as required under the agencies regulations for certain types of safety or securityshyrelated occurrences such as death serious personal injury collision andor derailment fire hazardous materials release or spill grade crossing accidents notable law enforcement incidents etc

01-06-201 I 67

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

734 Communications Center

The OCC serves as tlte communications center for the MBTA Subway System Most of the communications systems on tlte individual rail lines including the META Green Line tenninate at the OCC where their activities and indications are monitored and recorded

735 Recovery Strategy Formulation and Implementation

Timely and accurate communications arc critical to emergency response and the formulation and implementation of effective recovery strategies

Experience has shown that tlte first reports of accidents and incidents are often inaccurate For this reason when an accident or incident is first reported and after emergency measures have been taken to protect life and property and emergency response agencies have been notified (if appropriate) priority must be given to getting experienced management and supervisory personnel to the scene

Once on-scene their mission is to immediately assess the situation and transmit all pertinent information to the OCC They must also establish communications with tlte emergency response agencies on the scene and report to the Incident Command Post if one has been established Together with the emergency responders they must share information help with an assessment of tltc situation formulate an initial response strategy on tlte scene and then arrange for the necessary resources as dictated by the situation The incident commander on the scene will then relay this information to the OCC This information combined witlt other information relayed from others involved is then used to jointly formulate and implement a rail service recovery strategy

After the initial reports have been made to the OCC and implementation of the recovery strategy is underway it is important to provide frequent updates to the ace including estimates of when certain critical work will be completed when resources will be in place as well as oilier information that the OCC needs to efficiently coordinate the situation

The OCC has the responsibility to update the management and supervision on tlte scene with the status of progress that has been made obtaining personnel equipment materials contractors substitute bus service and other resources that may be required to restore rail service (or substitute bus service) on the line

It is also essential that individual departrucnt heads managers supervisors and other personnel who are responding witlt personnel and equipment keep the ace updated with tlteir progress and provide an estimated time of arrival at the scene or at the place to which they were requested to respond All responding MBTA personnel will respond to the MBT A Incident Commander This is typically a transit official that has been trained in emergency management Heshe will coordinate and delegate all efforts for investigations support and recovery

01-06-2011 68

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

Recovery strategies must include both the critical first actions that must be taken immediately as well as longer-term actions that must be taken to properly respond to the later stages of the situation An important part of the process is getting accurate and timely information to those who will disseminate the information to the public As practicable status or progress reports will be made by the Green Line dispatchers or supervisors via the P A and VMS systems directly to passengers on trains and at station platforms ifpossible

Other information will be communicated through the METAs official public information contact for dissemination to the news media and the public Information must also be passed to those managers supervisors and operators in the field who are coordinating the train service andor the alternate means of transportation so that the plan being implemented matches what the public has been advised to expect and prepare for

Accurate and timely information frequently updated is important to everyone connected with a service disruption

7 36 AccidentIncident Investigation Requirements

Certain types of accidents and incidents as well as accidents meeting certain thresholds for death injury equipment and property damage are subject to investigation by Federal andor state agencies In some cases immediate notification of the agency is required All other accidents are subject to an investigation by local emergency response agencies as well as by MBTA Subway management supervisory and safety personnel

Some agencies such as the National Transportation Safety Board (NTSB) require that under certain defined conditions the accident site and equipment involved must be left undisturbed until representatives from the agency can arrive to begin their investigation or until the agency releases the site for recovery andor restoration activities The time required to conduct the on-site investigation can under some circumstances exceed the amount of time required to clear the site and restore operations

In some cases PTA-mandated post-accident drug and alcohol testing of employees are required and must be conducted under prescribed conditions within a specific amount of time after the accidentincident

Each of the above requirements calls for additional time and can affect the length of time that will be needed to restore train operations to normal schedules at a site These requirements must be carefully evaluated and considered when planning and coordinating repair work and also when estimates of the time that normal service will be restored arc being prepared and disseminated

7 3 7 Coordination of Resources

The supervisors and dispatchers at the OCC are responsible for working with other department managers and supervisors to ensure the proper coordination of the repair effort and the most effective use of the MBTAs resources following a service interruption

01-06-2011 69

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 70- SERVICE INTERRUPTIONS AND EMERGENCIES

738 Regulatory Reporting Requirements

In addition to the immediate notification requirements described in Section 736 above written reports of accidents and incidents that meet specific thresholds arc required These reports are prepared and submitted by the MBTA Safety Department to the DPU within the prescribed period after the date of the accident or incident

739 Lessons LearnedContinuous Improvement

When experience handling emergencies and service interruptions identifies improvements that could be made in the SOPs or other official documents for use during future incidents the proposed changes arc submitted to the Instruction Department for evaluation in accordance with the procedures contained in the SSPP f-_-_

1-_-

i-- i ~

I 1

I

01-06-2011 70

MBTA Green Line Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

80 MBTA GREEN LINE STAFFING PLAN

This section desc1ibes the full-time equivalent staffing levels needed to operate and maintain the MBT A Green Line at the present time as well as those levels of additional personnel that are estimated to be required when Green Line Extension begins revenue service in Fiscal Year 2015 Table M is limited to Green Line Operations and direct support for Green Line Operations

Table M- MBTA Green Line Staffing Levels by Department and Position

71 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

01-06-2011 72

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

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01-06-2011 73

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

01-06-2011 74

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

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Executive Assistant ~25

Technical Librarian ~25

Energy Conservation Monitor ~25

Utility Analyst ~25

Supervisor -middot- Station Support System ~25 I Manager - Station Support System ~25

Engineer ~25

System Repairer ~75

Maintenance Clerk ~25

Clerk IV ~25

Division Clerk ~25

Roofer Foreperson ~25

Sheet Metal F oreperson ~25

Mason Foreperson ~25

Carpenter Foreperson I Gen -RTL Road Foreperson ~25

Painter Foreperson 25 Laborer F oreperson 15 Sub Sheet Metal Foreperson ~5

Sub Painter Foreperson ~75

Carpenter 2 CementFinisher ~75

Building Laborer 4~25

Mason ~5

Sheet Metal Worker 2 Painter 25 Roofer ~75

Sr Director Infrastructure amp Engineering ~25

Building Division Engineer ~25

Supt Building amp Station Maintenance ~25

Administrative Assistant ~25

Supt Elcc amp Mech Maintenance ~25

Supervisor- Building amp Station Maintenance I Mgr Environmental Services ~25

Machinist F oreperson ~25

Asst Machinist Foreperson ~75

Plumber Foreperson ~25

Pipefitter Foreperson ~25

Sub Pipefitter Foreperson ~25

Asbestos Worker 5 Pipefitter 3~5 1 Engineer ~75

Machinist 3~5 l Asst Supervisor of Mechanical Maintenance ~25

Enviromnental Coordinator ~25

Plumber 2 I

0106-2011 75

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 80- MBTA GREEN LINE STAFFING PLAN

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01-06-2011 76

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MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 90- STAFF SUPPORT FUNCTIONS

90 STAFF SUPPORT FUNCTIONS

As it does for other MBTA modes of service METAs general staff will provide staff functions in support of the MBT A Green Line operations and maintenance departments

91 Administrative amp Technical Support

Some of the administrative functions provided agency-wide by MBTA staff to support the MBTA Light Rail System include

bull Automated Fare Collection bull Construction Management and Safety

bull Contract Administration bull Diversity and Economic Opportunity bull Finance and Accmmting

Human Resources

bull Information Technology Systems

bull Legal

bull Marketing bull Payroll and Benefits

bull Program Management bull Purchasing

bull Risk Management bull Third Party Administration

Each of these support categories will not require additional personnel to support the Green Line Extension

92 Contracted Technical Support

Iu addition to the administrative and technical services provided by its own staff MBTA also contracts with consulting engineering firms and other specialized service providers for various activities including

bull Construction Management bull Project Plarming and Engineering bull Project Management Assistance bull Systems Design bull Vehicle Design bull Other functions beyond the staff or technical capabilities of the agency

77 01-06-2011

MBTA Light Rail Transit System Operations and Maintenance Plan SECTION 100- LIGHT RAIL SCHEMA TICS

100 LIGHT RAIL SCHEMATICS

Schematic I shows the route tracks stations and interockings for Existing Green Line operations

Schematic 2 shows the existing layout for the Mattapan High Speed Line

Schematic 3 focuses on the Green Line Extension

Schematic 4 focuses on the Sectionalization ofPower on the Light Rail System

01-06-2011 78

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