© British Telecommunications plc 1

BT > Connected Future Cities We use the power of communications to make a better world.

Focusing on all of our futures

© British Telecommunications plc 2

BT’s areas of activity

Smart TechnologySensors, microchips, gateways SIM Modules, low power radio

Infrastructure to deliver smart servicesService Platforms,IT systems, applications

Networks , Superfast Broadband & Wireless connectivity

Information Platforms

THE SMART ECONOMY – Delivering successful outcomes, enabled by advanced ICT

• Transport

• Energy

• Insight

Connected Cities

• Services for Healthcare

• Local & Devolved Govt

• Central Government

Connected Government

Eg. Trace, Teleheath : Common Information Platform

© British Telecommunications plc 3

Wide Partnering & Collaboration

Outcome-driven

Real Potential for Growth

Maximum Possible Engagement

Trust is critical

Interoperable

BT : Bringing it Together

© British Telecommunications plc

Connected Cities

5

Smart Transport• Traffic counting provides accurate and timely road condition information• Using street lighting sensors that sit around the lights can figure out where

a parking spot is and whether there’s a car in it. • A high street light outdoors could see 12 to 15 spots.

Potential Smart City Cloud Based Platform Applications

Video Security• Cost-effective city-wide video platform for public safety and security• Embedded cameras and analytics identify incidents real-time and alert authorities,

asset management. Mount 3rd party camera

• Sophisticated sensors can measure pollution levels, radiation, and particulate matter (for air quality levels) to monitor and reduce CO2 emissions.

• Sensors for temperature, humidity, sunlight, rainfall, radiation wind linked to apps

Environment

Audio/Motion• Audio sensors to isolate the precise location of noise or disturbance e.g. of a

gunshot within seconds. Traffic noise

WiFi/Femto• Build out WiFi/Femto on top of Street Lighting infrastructure to improve

coverage and meet demand for city wide mobile broadband• Accelerates payback time for Street lighting infrastructure

BT Sense – Proposition OutlineSmart Lighting becomes the

Platform for ApplicationsLighting Management

PlatformCity wide network

powering new appsPlatform for Future Smart

city Apps+ + +

Creating the smart and connected city, starting with Street Lighting

The street lighting platform provides a distributed network of smart devices deployed throughout the city and already paid for due to the energy and lighting benefits, allowing for a range of new city infrastructure management applications at low incremental cost

Potential levies<£300M

© British Telecommunications plc 6

Smart Cities to Future Cities

StadiaRail transport

RealtimeTransport

Information

Smartphone applications

Management of Utility Assets

Refusecollection

Maintenance, Repair & Operations

Logistics Operations

Blue light services

Education

Controllable lighting Air Quality

sensing

Annual cost to Health Service : >£600M

NationalHealth Service

> 74000 emergency admissions

Citizens

© British Telecommunications plc 7

Example: Smart Parking - save £105m and reduce congestion

• Guide citizens to parking available reasonably close to their destinations

• Instead of congestion around prime spots that are full

• Saved 7000-10000 new build spaces at £15K each

• Saved >£105m whilst reducing congestion and pollution

Emergency Services Network EE to deliver critical new 4G voice and data to UK emergency services300,000 Emergency Services end users, including Police, Fire and Rescue, and Ambulance, to benefit from nationwide 4G voice and data services for the first time

EE to invest in building more than 500 new 4G sites and deploying highly resilient new core system to deliver ground-breaking critical communications network

EE has already committed to spend £1.5 billion on its network up to 2017, and will increase that investment in order to deliver the Emergency Services Network.

All insights shared are anonymised and aggregated

mData Explained

DEVICELOCATION

BILLIONSOF DAILY

DATA POINTS

CUSTOMER& HANDSET

PROFILEBEHAVIOUR

Commercial in confidence

BluewaterHeatmaps : Catchment Area

Where are European visitors?:

Shopping trips to Soho for the French,

Germans and Spanish!

The Irish like Goodge Street

BT Integrated SolutionsDriving transformation byconnecting people and organisations

How do we overcome islands of information so information follows the service user?

How do we focus resources on people who need them most?

How can we drive integrated health and social care across our whole care economy?

How can we better manage people with long term conditions, mental health and age-related conditions in the community?

THE INTEGRATION CHALLENGE

The main barrier to integrated care is information. In particular, the information flows between organisations, and to service users.“Enablers and Barriers to Integrated Care June 2012, Frontier Economics Ltd / Monitor

“

13

Diagram adapted from Alzheimer’s Societyhttp://www.nationalvoices.org.uk/webs-care

JOINING UP THE WEB OF CARE

Malcolm & Barbara

Out of hours service

ConsultantContinence

advisor

GPDistrict nurses

Speech & Language Therapist

Dietician

Community dentist

Occupational therapist

Community equipment service

Physiotherapist

Wheelchair service

Pressure relieving mattress technician

Oxygen service

2 Live-in carersreplacement careremergency carer

Care team

Social worker

Direct payments

teamAlzheimer’s

Society Outreach worker

Dementia advisory

nurse

14

Last 7 years

WHY INTEGRATED SOLUTIONS FROM BT?

Managed service that brings interactions with citizens

across agencies together in one place on screen

Connect all rather than replace all

Your existing systems will interface with each other so you’ll continue to realise the value of

your investment

Secure and reliable with role-based access and business continuity

services as standard

High quality at lower cost as you can observe

and control your own services end-to-end

Available anywhere through standard

Web browsers and mobile devices

Incrementally change and grow at your own pace

without having to stretch your budgets

15

INTEGRATED SOLUTIONS DELIVERING INTEGRATED CARE

16

Community pharmacist

Podiatrist

Diabetes physician

Lab supervisor

Ophthalmologist

Through the online patient portal, Mary can check her care plan, make appointments, and get expert advice 24/7.She likes using the web-based educational tools. Mary updates her social care arrangements online too. She feels more in control. Mary is glad that everyone she sees knows her story, and this also helps her feel safe in case of an emergency.

MARY, AGE 67diabetic

GEORGE - Psychiatrist +

JAMES - Optometrist +

MIKE - GP+

KAREN - Paramedic+

EMILY - Emergency physician+

LISA - Social worker+

JOE - Service commissioner+

JOAN - Community nurse+

We’ll bring together our heritage, expertise and

some of the best people in the healthcare industry,

across the globe

We’ll work with you to examine the issues you face, ensuring change is designed and managed

to drive success

Business transformation is second nature to BT –

we’ve done it for ourselves and for many of our clients. Now you

can benefit from our experience

£4b investment in global R&D in the past 5 years to help empower and

support your organisation with new

technologies now and in the future

We’ll help your people keep pace throughout

change to ensure complex transformation is managed simply and

positively for all

A strong line-up of ICT and healthcare partners, suppliers and innovators

Part of BT Global Services, a leader

in managed networked IT

services in 170+ countries

Trusted partner of the UK’s National Health Service for

more than 65 years. Depends on our technology and support to keep critical

services running

One team, many specialties

– including clinicians who have worked in the NHS and private healthcare

before joining BT

We’re ready for your challenges. Today and tomorrow, we’ll be there for you

17

BT GLOBAL HEALTH