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Marketing Event
1st May 2012
Agenda
3
• Jonathan Beeston – Efft Frontier – New trends in performance marketing
• Andrew Booth – The Hut Group – 3rd party platforms
• Tim Woollias – Google – Attribution
• Raphaelle Tripet – Inmobi – Best practice mobile advertising
• Gavin Sathianathan – Facebook – Timeline & open graph apps
• Jan Miczaika – wooga – ROI-driven user acquisition on Facebook
• Bruce Daisley – Twitter – Twitter as a direct response channel
• Scott Button – Unruly – Social video advertising
• Collette Ballou – Ballou PR – Managing your PR agency
• Jessica Butcher – Blippar – How to make advertising interactive
© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
New trends in performance marketing Jonathan Beeston, Director, New Product Innovation
© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 2
© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 3
Any market with over-supply of inventory is
best monetised by auctions.
© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 4
Where Search has led, Social and Display
are following.
© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Premium Three Ways to Buy Display
5
Why? Strong content delivering big reach or niche audience
Why not? Expensive
Examples: Yahoo, Microsoft, AOL, NY Times, Facebook
Primary Pricing: CPM
Technology: Ad Serving, Analytics
© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Network Three Ways to Buy Display
6
Why? Reach through inventory aggregation, unique targeting
Why not? Limited control. Opaque pricing. Audience leakage
Examples: Specific Media, AOL, Google Display Network
Primary Pricing: CPM, CPC, CPA
Technology: Ad Serving, Analytics, SEM Platform
© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Exchange Three Ways to Buy Display
7
Why? Reach with frequency control. Unbundled data access
Why not? Resource intensive
Examples: Google AdX, Admeld, Right Media, OpenX, Rubicon, AppNexus
Primary Pricing: CPM, Auction
Technology: Demand Side Platform, Data Management Platform, Analytics
© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 8
If you are ready, the display toolset is
unbundled.
© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 9
A quick case study: Team Detroit
© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 10
In 1 quarter reached
120 million unique cookies ‘auto intenders’
In that quarter only roughly
2.5 million new cars were sold
© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
How we define Auto-intenders in 2012
11
Third party data being used to identify in market audiences
based on their actions across the web
Requesting a quote from a
dealer, searching for a car
by make/model/type and
requesting dealer locations
Polk-Modeled
Buyers Search
Retargeting
© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
February 2011 February 2012
Planned
media:
Display
49
Number of
campaigns
1,650
Number
of line
items
Planned
media:
Display
and Video
3.5X
Number of
campaigns
54
Number
of line
items
396
New Approach Results in Campaign & Operational Efficiencies
12
© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Key Takeaways
Constantly test and learn from audience
targeting
Own your site data (retargeting)
Leverage networks for what they do
uniquely well 1 2
3 GM CONFIDENTIAL
13
© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 14
© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
15
summit-emea.adobe.com
London, May 15 & 16
Agenda
1
• Jonathan Beeston – Adobe – New trends in performance marketing
• Andrew Booth – The Hut Group – 3rd party platforms
• Tim Woollias – Google - Attribution
• Raphaelle Tripet – Inmobi – Best practice Mobile Marketing
• Gavin Sathianathan – Facebook – Timeline & open graph apps
• Jan Miczaika – wooga – ROI-driven user acquisition on Facebook
• Bruce Daisley – Twitter – Twitter as a direct response channel
• Scott Button – Unruly – Social video advertising
• Collette Ballou – Ballou PR – Managing your PR agency
• Jessica Butcher – Blippar – How to make advertising interactive
1 Google Confidential and Proprietary 1
Attribution: The State of
Play
01.05.12
Tim Woollias – Industry Head, Retail
2 Google Confidential and Proprietary 2
Insights from research
Marketing attribution study
Two stage study
– 607 agency and client-side responses
– 22 in-depth interviews with attribution professionals
Focus
– Benefits of attribution
– Approaches and technologies used
– Keys to success
Attribution modeling is still in early stages, but showing strong promise
Source: Econsultancy/Google Analytics whitepaper -- Marketing Attribution: Valuing the Customer Journey
83% practice attribution for
less than 2 years
28% began in the
last 6 months
72% agree that attribution
enables better budget allocation
Marketers have a variety of goals for attribution
Source: Econsultancy/Google Analytics whitepaper -- Marketing Attribution: Valuing the Customer Journey Number of respondents: 179
36%
47%
57%
62%
39%
42%
36%
28%
25%
11%
7%
10%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
High Priority Medium Priority Low Priority
Justifying digital spending
Create most effective media mix
Understanding funnel & sales cycle length
Correctly determining affiliate payments
Last click is still the most common method
Source: Econsultancy/Google Analytics whitepaper -- Marketing Attribution: Valuing the Customer Journey Number of respondents: 401
7%
9%
10%
16%
20%
24%
25%
54%
5%
19%
29%
13%
35%
41%
41%
54%
0% 10% 20% 30% 40% 50% 60%
Agencies Clients
Last click
Customized by channel
First click
Unique methodology
Unsure of method
Linear
Time decay
Other
No technology standard exists today
Source: Econsultancy/Google Analytics whitepaper -- Marketing Attribution: Valuing the Customer Journey Number of respondents: 347
35%
21%
30%
9%
32%
25%
24%
17%
Clients
Agencies
Outsourced
Excel/spreadsheets
Externally built attribution technology
Custom built, in-house technology
8 Google Confidential and Proprietary 8
Insights from experiments
Google Confidential and Proprietary
The true value of generics is often hidden
Q3 Q4
Sales
Where did this growth in branded
conversions come from?
Last Click Brand Conversions
62% growth
Last Click Generic Term Conversions
167% growth
Looking at advertisers with significant investment increase in generics
Source: Google internal, Cross-Advertiser Search Funnels Analysis
Google Confidential and Proprietary
Generic investment creates brand queries
Q3 Q4
Sales
Brand conversions exposed to
Generic Terms
329% Growth
Branded Conversions preceded by Generic clicks grew at a
rate that was 10x that of Brand-only
Source: Google internal, Cross-Advertiser Search Funnels Analysis
Google Confidential and Proprietary
This effect builds over time
11
Ind
exe
d Q
ue
ry V
olu
me
Brand Queries: Branded Query Volume
Generic Category Investment
Cate
go
ry S
pe
nd
2009 2010
0
20
40
60
80
100
120
0
200
400
600
800
1,000
1,200
1,400
1,600
1,800
2,000
Source : large European retail client (real data / anonymous)
Google Confidential and Proprietary
People research online and then purchase offline
12
28%
39%
Offline sales are
digitally influenced
Offline sales revenue
is digitally influenced
Source : The Deloitte Multichannel Consumer Survey, Sept 2011 (UK) ; figures supplied for information only and are not endorsed by Google
Google Confidential and Proprietary
A quick case study
Key consumer journey metrics : multiple interactions, and time
74% of sales revenue involves multiple interactions
42% of sales take longer than 1 week to convert
Search from Last Click to First Click
Search CPA % Shift
3 Laura Ashley campaigns illustrate
the common finding that as we
attribute to earlier clicks Brand CPAs
rise while Generic and related CPAS
fall
Google Confidential and Proprietary
Questions?
Agenda
1
• Jonathan Beeston – Adobe – New trends in performance marketing
• Andrew Booth – The Hut Group – 3rd party platforms
• Tim Woollias – Google - Attribution
• Raphaelle Tripet – Inmobi – Best practice Mobile Advertising
• Gavin Sathianathan – Facebook – Timeline & open graph apps
• Jan Miczaika – wooga – ROI-driven user acquisition on Facebook
• Bruce Daisley – Twitter – Twitter as a direct response channel
• Scott Button – Unruly – Social video advertising
• Collette Ballou – Ballou PR – Managing your PR agency
• Jessica Butcher – Blippar – How to make advertising interactive
The World’s Largest Independent
Mobile Ad Network
Best practice mobile advertising
Raphaelle Tripet
Head of Strategic Sales EME
PAGE 2
94 billion+ monthly ad impressions
580 million monthly unique users
Live in 165 countries Across 25,00 + Mobile Sites & Apps
$216 Million Investment
Global Footprint with
Regional Expertise
InMobi: Independent Leader in Mobile Advertising
Global Footprint Regional
Expertise
PAGE 3
San Francisco
We’re a Global Mobile Display Ad Network
London
Nairobi
Bangalore
Singapore
Tokyo
• 18 Regional Offices
• Tops Talents from Google, Nokia, Yahoo & Microsoft
New York
Sydney
Paris
Johannesburg
Chicago
Mumbai
Seoul
Stockholm
Berlin
Dubai
LA Madrid
• 4 years + of Mobile Expertise
PAGE 4
Media Consumption - Global
The average mobile web user
consumes 7 hours+ of media daily
Mobile devices represent
27% of this time
Mobile share of media
Is ahead of TV
And catching up with online
Source: InMobi & On Device Research, Mobile Media Consumption Research Feb 2012
PAGE 5
Media Consumption - UK
The average UK mobile web user
Consumes 9 hours of media daily
Mobile represent 28% of this time.
Mobile has overtaken
Both TV and Online Media
Source: InMobi & On Device Research, Mobile Media Consumption Research Feb 2012
PAGE 6
39% % of respondents who spend time on
mobile while watching TV
Mobile TV 98 min/day 117 min/day
Source: Decision Fuel and InMobi research, sample n = 8,644 – Feb 2012
There is significant dual screen behavior
Media Usage Is Not Independent - Global
PAGE 7
2.5 hr/day 2.3 hr/day TV
Source: Decision Fuel and InMobi research, sample n = 8,644 – Feb 2012
Media Usage Is Not Independent - UK
TV Mobile
71%
That Makes Mobile an always-on companion to TV watching
% who spend time on mobile
while watching TV
PAGE 8
Mobile is used Throughout The Day - Global
Source: InMobi & On Device Research, Mobile Media Consumption Research Feb 2012
PAGE 9
Mobile is used Throughout The Day -UK
Source: InMobi & On Device Research, Mobile Media Consumption Research Feb 2012
PAGE 10
Yes, Users Are Already Shopping Away!
PAGE 11
Yes, 53% No, 47%
Which of the following activities have you spent money on via your mobile?
Source: Decision Fuel, On Device Research and InMobi research; sample n = 11,040 – Feb 2012
25%
25%
35%
67%
Buying services, including purchasing movie tickets, travel,
etc.
Bill Payments, including peer-to-peer payments, etc.
Buying physical goods, including electronics, clothes, etc
Buying digital goods, including games, e-books, subscriptions,
music, apps, etc.
But What Are Users Buying? - Global
PAGE 12
Yes, 53% No, 47%
Current
76% of consumers plan to conduct m- commerce in the next 12 months
+23% increase from where we are today
Yes, 76%
No, 24%
In 12 Months
Source: Decision Fuel, On Device Research and InMobi research; sample n = 11,040 – Feb 2012
And They Will Keep Buying More! - Global
PAGE 13
Tablets and Mobile Shopping – US/UK
Less than monthly
10%
Every day 12%
Once per month 13%
Once per week 20%
More than once per
week 21%
2-3 times per month
24%
Frequency with Which US Tablet Owners Use Their Tablets to Shop, Nov 2011
Source: Zmags, "Meet the Connected Consumer" conducted by Equation Research, 16th Jan 2012
£100-£1,000
7% £1,000+
11%
£10-£100 37%
>£10 45%
Average Amount that UK Mobile Buyers Spent in Q4 2011 on M-Commerce
Over 50% of tablet owners shop on it at least once a week – 12% every day!
PAGE 14
Mobile Advertising has Evolved
PAGE 15
Rich Media Advertising Key Features
PAGE 16
Dyson– Gamification of Experiences
PAGE 17
Dyson– Gamification of Experiences
PAGE 18
Dyson– Gamification of Experiences
PAGE 19
Puma – Play Away
PAGE 20
Seiko – Personalise Your Watch
PAGE 21
Seiko – Integrate Your Ad To Facebook
PAGE 22
KIA – Bring The User Into The Experience
PAGE 23
Ford B-Max – Tie Your Brand To An Event
PAGE 24
Ford B-Max – Drive Leads
PAGE 25
Ford B-Max – Drive Leads
PAGE 26
Evian – Give Health Tips
PAGE 27
Levi’s –Customise and Buy
PAGE 28
Global Creative Awards & Recognition
2012 Gold Winner
Indian Digital Media Awards
Samsung Galaxy
MMA 2011
Innovation Award
Sega Samurai Bloodshow
2012 IAC Award
Best Mobile App/Ad
Titan “New Stay”
2012 Gold Winner
Indian Digital Media Awards
Alice in Wonderland “Future of Mobile Advertising”
Steve Jobs, Former CEO, Apple
Agenda
1
• Jonathan Beeston – Adobe – New trends in performance marketing
• Andrew Booth – The Hut Group – 3rd party platforms
• Tim Woollias – Google - Attribution
• Raphaelle Tripet – Inmobi – Best practice Mobile Marketing
• Gavin Sathianathan – Facebook – Timeline & open graph apps
• Jan Miczaika – wooga – ROI-driven user acquisition on Facebook
• Bruce Daisley – Twitter – Twitter as a direct response channel
• Scott Button – Unruly – Social video advertising
• Collette Ballou – Ballou PR – Managing your PR agency
• Jessica Butcher – Blippar – How to make advertising interactive
Timeline and Open Graph apps
Gavin Sathianathan
Timeline – your identity
online
Timeline apps: Apps bring
your timeline to life
I + {Like} + {Object}
Watch
Listen
Read
Want
Run
Cook
How does this work
Ticker
Newsfeed
Timeline
How does this work
Guardian case study
• 8M installs in 5 months, c. 40K signups up
per day
• More than 4M users in the last month; Over
the same period, over 8M uniques came to
the guardian.co.uk from Facebook
• “The Facebook app has been phenomenal. Over
half of the app's users are 24 and under –
traditionally a very hard-to-reach
demographic for news organisations. The
Facebook development cost has already been
recouped through ads”
Andrew Miller, Guardian CEO “Last month, we felt a seismic
shift in our referral traffic. For
the first time in our history,
Facebook drove more traffic to
guardian.co.uk than Google for a
number of days, accounting for more
than 30% of our referrer traffic”
Tanya Cordrey, Guardian Director of
Digital Development
Video case studies
• Since integrating
the Open Graph,
Dailymotion’s MAU
has grown 300%
• Adding almost 2M
users per day
• Number of MAU has
grown from 250K to
6.5M since Sept 2011
• Number of videos
people view per day
has increased by 3x
• Published actions
on Facebook
increased 600%
• Referrals from
Facebook to VEVO
increased 130%
• 60% of Facebook
referral traffic
now comes from
Open Graph stories
Fab case study
How to get started?
Check out some Timeline Apps at
https://www.facebook.com/about/timeli
ne/apps
Thanks!
Agenda
1
• Jonathan Beeston – Adobe – New trends in performance marketing
• Andrew Booth – The Hut Group – 3rd party platforms
• Tim Woollias – Google - Attribution
• Raphaelle Tripet – Inmobi – Best practice Mobile Marketing
• Gavin Sathianathan – Facebook – Timeline & open graph apps
• Jan Miczaika – wooga – ROI-driven user acquisition on Facebook
• Bruce Daisley – Twitter – Twitter as a direct response channel
• Scott Button – Unruly – Social video advertising
• Collette Ballou – Ballou PR – Managing your PR agency
• Jessica Butcher – Blippar – How to make advertising interactive
ROI-driven user acq on Facebook
Market for intent – but demand generation?
19%
16%
16% 17%
16%
16% 15-24
25-34
35-44
45-54
55-64
65+
49%
51%
Men
Women
Age groups Gender
19%
16%
16% 17%
16%
16% 15-24
25-34
35-44
45-54
55-64
65+
49%
51%
Men
Women
Age groups Gender Massive waste trying to reach demo
Zero waste in reaching target demo
Zero waste in reaching target demo
900 million people
Average CPM +23% since
Q1 2011
Customer Value Attribution
Layering Demo Data
Maturity Curves
Customer Value Attribution
Layering Demo Data Maturity Curves
Facebook advertising is awesome, when done right
Jan Miczaika, [email protected]
Agenda
1
• Jonathan Beeston – Adobe – New trends in performance marketing
• Andrew Booth – The Hut Group – 3rd party platforms
• Tim Woollias – Google - Attribution
• Raphaelle Tripet – Inmobi – Best practice Mobile Marketing
• Gavin Sathianathan – Facebook – Timeline & open graph apps
• Jan Miczaika – wooga – ROI-driven user acquisition on Facebook
• Bruce Daisley – Twitter – Twitter as a direct response channel
• Scott Button – Unruly – Social video advertising
• Collette Ballou – Ballou PR – Managing your PR agency
• Jessica Butcher – Blippar – How to make advertising interactive
#Balderton @brucedaisley
Twitter brings you closer
Bruce Daisley | @brucedaisley
May 1st 2012
#Balderton
#Balderton @brucedaisley
Instantly connect
people everywhere
to what’s most
meaningful to them.
Instantly connect
people everywhere
to what’s most
meaningful to them
#Balderton @brucedaisley
By the numbers
2006 2012
450M+ Unique Visitors / Month
140M Active Users
#Balderton @brucedaisley
Billions of Tweets served
1,000,000,000 Then: 3 years, 2 months, 1 day
Now: 4 days
#Balderton @brucedaisley 5
Information
#Balderton @brucedaisley
Not about tweeting
100% Listen
60% Produce
Everyone listens
#Balderton @brucedaisley
Connect through interests
my job
comedy
brands
tech
news
#Balderton @brucedaisley
shorter than URL
more personal than
phone number
more memorable
than both
#Balderton @brucedaisley
1-3% Twitter
Engagement matters
0.05% Standard Display
#Balderton @brucedaisley
#Balderton @brucedaisley
“The conversations around these campaigns
resonated with our guests and led to one of
our most successful revenue generating
days ever.”
Abby Lunardini
Vice President, Virgin America
#FlyFwdGiveBack
#Balderton @brucedaisley
#nowplaying
#Balderton @brucedaisley 1
3
FLORENCE & THE MACHINE
Airtime : 2:20 / 5.30 / 10:30 / 14:45 / 17:30 / 21:50
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s o
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lore
nc
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Th
e
Mach
ine
#Balderton @brucedaisley
Instantly connect
people everywhere
to what’s most
meaningful to them.
Twitter brings you
closer.
Agenda
1
• Jonathan Beeston – Adobe – New trends in performance marketing
• Andrew Booth – The Hut Group – 3rd party platforms
• Tim Woollias – Google - Attribution
• Raphaelle Tripet – Inmobi – Best practice Mobile Marketing
• Gavin Sathianathan – Facebook – Timeline & open graph apps
• Jan Miczaika – wooga – ROI-driven user acquisition on Facebook
• Bruce Daisley – Twitter – Twitter as a direct response channel
• Scott Button – Unruly – Social video advertising
• Collette Ballou – Ballou PR – Managing your PR agency
• Jessica Butcher – Blippar – How to make advertising interactive
MAY 2012
SOCIAL VIDEO ADVERTISING
Balderton marketing tools event
2
WHO we are & What we do
Our Mission: “to deliver the most awesome social video campaigns on the planet”
Founded in 2006 with the vision of creating a scalable global platform for social video advertising
Global footprint
• London hq
• Offices in New York, San Francisco, Chicago, Berlin, Paris, Stockholm, Amsterdam, Sydney
• 130 staff
Massive scale
• 725MM unique users globally
• Leading technology platform – meme – delivering 300TB video content & 200+ campaigns per quarter
• Relationships spanning over 14,000 active media partners and 360 brands
We are the leading global platform for social video advertising 3
How this works in practice
IP-Connected Devices
Mobile & Tablet
PC
Content
$$$ Consumers Brands
$$$
Products
• 2,000+ campaigns since launch
• 400 campaigns YTD • 360+ brand count
• 725 million monthly unique users
• 1.6 billion views with 341 million YTD
Media Partners
• 14,000 media partners • 80% of views are
‘earned’ rather than bought
Agencies
• 220+ agency clients • 76% of media agencies
work with Unruly across multiple brands
meme Media
Engagement & Measurement Engine
Social video in context Social video has a unique role within the media mix
TV
Broadcast platform
Mass awareness
The core medium for
rapid brand building
VOD Pre-Roll
On demand ‘push’ video
medium
Support TV Incremental coverage +
reach
Social video
Engagement platform
Drive conversation
between brand and customer Deliver on
social media KPIs
Digital Outdoor
Outdoor broadcast
medium
Reach people on the move
(generally a support media
channel)
Cinema
High impact AV
Captive and engaged
audiences Showcase for
creative
Mobile
Campaign glue, reach users on
the move
Integrate all media and
sales channels (‘always on’
device)
Social video goals
Attention awareness
action advocacy
Delivering reach against a target audience #Views #Posts #Shares
Engage audience with a brand’s core message for sustained period of time #Interactions #Dwell time
Build relevant brand champions #Likes #Tweets #Comments
Drive audience to purchase or transact #Clicks #Polls/Surveys completed etc
T-mobile
The wedding
Unruly Player
T-Mobile The Wedding Creative
Planning
Build audience and site profiles Proprietary dataset
Unique video database
Production
Video transcoding Interactive overlays
VAST compliant
Distribution
14,000 media partners Google AdX certified Facebook whitelisted
Analytics
Automated real-time tracking Social analytics dashboard
Ad verification software
BACKGROUND CHALLENGE STRATEGY RESULTS • To coincide with the Royal wedding
T-Mobile staged a wedding entrance to top them all and we helped to make sure everyone was talking about it
• Drive ACTION and ADVOCACY
• Deliver 235,000 views in 9 days • Drive Sharing and Conversation
• Initial teaser stage helped to drive buzz, interest and conversation
• Highly influential bloggers sent to the event producing excellent editorial integrations
• 2.5K sites invited to run the video
• #1 trending video on YouTube and Viral Video Chart
• 57K on top of the guaranteed views, in total over delivering by 24%
• 3.42% click through drove further organic share and plays
• 1.51% Share Rate • 6th Most shared ad ever on the planet with
1.4m shares and 22.8M views on YouTube
• ACTION and ADVOCACY = DELIVERED
vodafone
Unruly Player
Planning
Build audience and site profiles Proprietary dataset
Unique video database
Production
Video transcoding Interactive overlays
VAST compliant
Distribution
14,000 media partners Google AdX certified Facebook whitelisted
Analytics
Automated real-time tracking Social analytics dashboard
Ad verification software
BACKGROUND CHALLENGE STRATEGY RESULTS • From August to November 2011,
Vodafone released a series of videos
promoting their partnership with
McLaren Mercedes
• There were 8 videos in total, each
featuring Jenson Button and
corresponding to a Grand Prix in a
different country
• Drive AWARENESS and ACTION
Deliver 1,711,230 video views
across pre-selected markets
• Secure 15 editorial placements, and
50,000 Twitter exposures
• Encourage viewers to click through
to the Vodafone Facebook page
• The video was distributed to targeted
blogs and sites across UK,DE, NL, IE,
NZ and ZA
• International outreach enabled us to
identify niche blogs within the target
territories, and secure editorial
placements
• 1,958,113 plays were delivered, representing
14% over delivery
• 1.3 million Twitter exposures were achieved,
including a RT by @jensonbutton himself
• 93 total site placements were secured, of
which 18 were editorial integrations
• A high click through rate of 2.26% was
delivered across the campaign
VOICES ACTIVATION
RANGE ROVER
Planning
Build audience and site profiles Proprietary dataset
Unique video database
Production
Video transcoding Interactive overlays
VAST compliant
Distribution
14,000 media partners Google AdX certified Facebook whitelisted
Analytics
Automated real-time tracking Social analytics dashboard
Ad verification software
BACKGROUND CHALLENGE STRATEGY RESULTS • Throughout May, Range Rover
were running a competition to celebrate the release of the Evoque
• The campaign aimed to drive data form submissions and clicks through to country-specific Evoque sites
• Deliver 1,363,637 views of the video
• Drive submissions of the data form
• Encourage viewers to watch the video through to completion
• Deliver clicks through to the Evoque site for each country
• The video was distributed to targeted blogs and sites across all territories
• Analysis of key metrics allowed for optimisation of data submission, video completion and clicks through to the country specific Evoque site
• 1,439,799 views of the video were delivered
• 42,858 data forms were submitted through the Unruly player
• 935,294 people – 65% of all viewers – watched the video in its entirety
• CTR above the Unruly average at 6.45% (average 1.97%), with more than 90k people clicking through to local-language Evoque sites
BEING HENRY
VOLVO
OCEAN RACE Planning
Build audience and site profiles Proprietary dataset
Unique video database
Production
Video transcoding Interactive overlays
VAST compliant
Distribution
14,000 media partners Google AdX certified Facebook whitelisted
Analytics
Automated real-time tracking Social analytics dashboard
Ad verification software
BACKGROUND CHALLENGE STRATEGY RESULTS • From February till March 2012 we ran
a campaign for Volvo which was aimed at delivering multi- territory awareness of the Ocean Race event, a nine months sailing challenge all over the world, and highlighting Volvo’s sponsorship of the same event.
• The race is undeniably the world’s premier global race and one of the most demanding team sporting events in the world.
• Drive AWARENESS, ATTENTION and ADVOCACY.
• Reach a broader target audience than specifically a motors-loving demographic.
• Delivering video content consumers to a bespoke Volvo Ocean race webpage containing a wider selection of videos & providing the same audience the opportunity to read and tweet live updates on the race in real time via a live twitter feed
• Multi-lingual digital natives worked with a number of our international publisher partners such as Brandish, Farevela and Fou de Golf to secure the target environments
• Deploy one of Unruly’s newest products, the Buzz Box, to overlay the content within the video player and pull in live tweets containing the twitter #volvoocanrace
• 861.813 secured views (3% over delivery on
contracted amount)
• 14,000 social media exposures via Twitter
• 35 editorials were secured across 54 hyper-
targeted placements
• AWARENESS, ATTENTION AND ADVOCACY DELIVERED
ea
Unexpanded ECLIPSE Unit
Expanded ECLIPSE Unit
Planning
Build audience and site profiles Proprietary dataset
Unique video database
Production
Video transcoding Interactive overlays
VAST compliant
Distribution
14,000 media partners Google AdX certified Facebook whitelisted
Analytics
Automated real-time tracking Social analytics dashboard
Ad verification software
BACKGROUND CHALLENGE STRATEGY RESULTS • In June, 2011 we aimed to drive pre-
orders and buzz around the new Battlefield 3
• Drive ADVOCACY AND ACTION
• Create a multi-video ECLIPSE delivering exciting new footage from the game for users to engage with
• Secure placements targeting the gaming community
• Dynamic call to action animations on each video button to encourage users to explore the unit and increase their time with unit
• Incorporate prominent “Pre-Order” button to drive CTR
• Undertake bespoke outreach to fans of the Battlefield series
• Target influential gaming environments to increase reach and frequency
• 15 highly targeted placements secured on gaming environments within one week
• 18,896 UK ECLIPSE engagements delivered, over delivering by 19% • 19.5% CTR linking users to the pre-order page • 4 minutes Average dwell time
• ADVOCACY AND ACTION= DELIVERED
BATTLEFIELD 3
Thank you
11
Agenda
1
• Jonathan Beeston – Adobe – New trends in performance marketing
• Andrew Booth – The Hut Group – 3rd party platforms
• Tim Woollias – Google - Attribution
• Raphaelle Tripet – Inmobi – Best practice Mobile Marketing
• Gavin Sathianathan – Facebook – Timeline & open graph apps
• Jan Miczaika – wooga – ROI-driven user acquisition on Facebook
• Bruce Daisley – Twitter – Twitter as a direct response channel
• Scott Button – Unruly – Social video advertising
• Collette Ballou – Ballou PR – Managing your PR agency
• Jessica Butcher – Blippar – How to make advertising interactive
Managing Your PR Agency
Let’s talk about our worst PR agency stories
I’ll start
Know your enemy
Agency dynamics
PR agencies sell time and they must optimise the price for that time as there's not a lot of productising in PR.
Good agencies in are frequently at capacity and can pick and chose their clients
Client and staff turnover are huge issues – agencies need to minimize both
Margins are limited
Over-servicing destroys those margins
Agencies want good clients. That’s what makes the difference.
A few things about PR
© Copyright. Ballou PR. All rights reserved
PR does not replace sales – it works in tandem with it PR takes time – up to eight/nine months depending on whether or not you already have traction and your industry
© Copyright. Ballou PR. All rights reserved
It takes time to bring a client on board, understand what they do, and start the machine. So a prospect who insists that they need coverage right now, has other unrealistic expectations, a small budget, not understanding that it takes time, and (worst of all) trying to negotiate prices to as low as possible is automatically identified as a bad prospect and passed on. Now matter how awesome their company is.
How to make this all work for you
Know where you fit in – what you have that will
give you leverage
© Copyright. Ballou PR. All rights reserved
The way agencies rate prospects – know what you’ve got to leverage: • Nice people to work with • Marquis client • Understand PR • Interesting challenge • Pay market rate – or a premium • Pay on time
© Copyright. Ballou PR. All rights reserved
Tips on being an irresistible prospect: • Know your budget and tell the agency what it is up-
front — they can work with small if you're not in a rush
• Listen to the agency if they tell you the budget is not enough. Sometimes we get creative – we bundle the 3K/month you have for the rest of the year into an amazing project that gets you tons of coverage
• Approach the agency 2-3 months before you need to start PR
• Prepare an agency brief and take the time to talk to the agency.
© Copyright. Ballou PR. All rights reserved
Tips in being an a great client – who will inspire the agency to go above and beyond:
• Start off on the right foot – draft a brief • Make sure the agency is in the loop, especially on
confidential matters • There is always news: let your PR people tell you what is
news in your company, that’s their job • Be a loveable client: we give freebies to clients who treat
us well/appreciate us • Regular communications with your agency is crucial. I
like to be in management and even BoD meetings, and team likes to imbed at least 1x/month
• Dedicate spokesperson’s time to effort
Ballou PR Current Clients: UK
Ballou PR Current Clients: France
© Copyright. Ballou PR. All rights reserved
@balloupr
http://www.linkedin.com/in/coletteballou
Sign up for our newsletter: http://www.balloupr.com/
More about us on Prezi: http://prezi.com/qa40-8nmlcxr/global-ballou-creds/
Agenda
1
• Jonathan Beeston – Adobe – New trends in performance marketing
• Andrew Booth – The Hut Group – 3rd party platforms
• Tim Woollias – Google - Attribution
• Raphaelle Tripet – Inmobi – Best practice Mobile Marketing
• Gavin Sathianathan – Facebook – Timeline & open graph apps
• Jan Miczaika – wooga – ROI-driven user acquisition on Facebook
• Bruce Daisley – Twitter – Twitter as a direct response channel
• Scott Button – Unruly – Social video advertising
• Collette Ballou – Ballou PR – Managing your PR agency
• Jessica Butcher – Blippar – How to make advertising interactive
Blipp [blipp] v. & n. blipp-ed, blipp-ing:�the action of instantaneously converting anything in the real world into an interactive wow experience.
April 2012
What is blippar?Blippar™ is the first image-recognition platform for smart devices targeted specifically at media and brand to consumer interaction.
blippar.com • facebook.com/blippar • twitter.com/blippar • youtube.com/blippar1
Why chooseblippar?
We have the fastest, stickiest imagerecognition in the world today One free, global iOS/Android app One simple, clear call-to-action to ‘blipp’ Instant ‘wow’ engagement and interactivity. No codes or markersOur large user base is growing dailyWorld experts on this new ‘medium’ We have the most diverse applications of the tech to date
blippar.com • facebook.com/blippar • twitter.com/blippar • youtube.com/blippar1
Powerful analyticsEach blipp campaign can be assessed using our extensive analytics suite which maps every single ‘blipp’ in real time. Clients can track individual users and their ‘in blipp’ interactions. Please contact us to discuss the extensive tracking capabilities of our tech.
=BRANDS
blippar.com • facebook.com/blippar • twitter.com/blippar • youtube.com/blippar1
What can blippar do?Any real-world creative e.g. press ad or page, logo, billboard, POS, package or signage canbe used as a ‘marker’ or instant trigger (no codes, watermarks or tags) to enable anysmart-phone action.
ACTIONS EXAMPLESDirect Response/ Conversion Ring phone number now
Add to calendarBuy now: instant m-commerce App downloadM-couponing/vouchering
Instantaneous Content Delivery Augmented reality overlay – 2D or 3D hovering ‘on’ or ‘around’ markerVideo – ‘tracked’ to marker or full screen playDynamic content – GPS enabled nearest ‘x’, API/ XML-feed e.g. travel or weather infoInstant download e.g. music track, book excerpt, recipe file, product manual
Web linking Campaign site, Facebook, YouTube
Interactivity Touch screen game on device, or ‘off’ markerReal time polling and votingCompetitions (every xth, random daily)
PR initiatives
…and you tell us! The range of options available via blippar is growing weekly.
Treasure hunts and ‘reveals’, unlocking daily secret content, time machine,teleporter etc.
blippar.com • facebook.com/blippar • twitter.com/blippar • youtube.com/blippar1
We’ve already worked with......some fantastic brands and would love to work with you.
blippar.com • facebook.com/blippar • twitter.com/blippar • youtube.com/blippar1
InstructionsDownload blippar from iOS App Store or Android Market (selected handsets only). Ensure you have the latest version if you’ve already downloaded it. Simply hold your phone over each marker in ‘blipp’ mode, filling the camera screen with the image.
Enjoy, share and give us your feedback!
PLEASE NOTE: BLIPPS CAN ‘EXPIRE’ SO IF YOU EXPERIENCE ANY PROBLEMS WITH THE MARKERSIN THIS PACK – CONTACT US FOR LATEST ‘LIVE’ PACK.
blippar.com • facebook.com/blippar • twitter.com/blippar • youtube.com/blippar1
CLIENT: Tesco PACKAGE: BlippStart
CLIENT: Universal Studios PACKAGE: BlippStart
CLIENT: IPC PACKAGE: BlippStart
new
CLIENT: Tesco F&F PACKAGE: BlippSmart
CLIENT: Crown Talent PACKAGE: BlippSmart
new
CLIENT: Tesco KX PACKAGE: BlippSmart
new
CLIENT: Taylormade PACKAGE: BlippSmart
CLIENT: The Wanted PACKAGE: BlippSmart
CLIENT: Transport for London PACKAGE: BlippSmart
CLIENT: Clinique PACKAGE: BlippSmart
CLIENT: Waitrose PACKAGE: BlippSmart
CLIENT: Future Publishing PACKAGE: BlippSmart
CLIENT: Domino’s PACKAGE: BlippSmart
CLIENT: NESTLÉ PACKAGE: BlippSmart
CLIENT: Virgin Media PACKAGE: BlippSuper
CLIENT: EMI PACKAGE: BlippSuper
CLIENT: XBOX 360 PACKAGE: BlippSuper
CLIENT: Omega PACKAGE: BlippSuper
CLIENT: Heinz PACKAGE: BlippSuper
CLIENT: Cadbury PACKAGE: BlippSuper
new
CLIENT: Sony PACKAGE: BlippSuper
CLIENT: Wrigley’s 5 Gum PACKAGE: BlippSuper/Bespoke
Blippar packagesWe offer three blipp packages. Options per ad campaign/product.
We are always creating bespoke blipps too so contact us to talk through your requirements.
blippar.com • facebook.com/blippar • twitter.com/blippar • youtube.com/blippar1
BLIPPSTARTStandard overlay with up to 3 links
Any graphic ‘scene’ positioned andaugmented over the marker with up tothree web link links incorporated
Client can provide jpg/ png assets aspreferred to ‘link’ or select from templatebuttons – customised to colour (Can linkto: website, youtube, facebook, twitter.. wherever!)
Simple 3D graphic (where provided witha low polygon count)
Option to ‘save to my blipps’ for later &simple take away (e.g. static recipe card/coupon - where generic)
Options to take picture and one-tap shareto facebook, email or twitter
1 BLIPPSMART+ Updating and dynamic content
Simple animation (translation/rotation/scaling of fixed graphics) and/or 3D onoverlay
One dynamic/server-based link – includesGPS-enabled ‘nearest x’, API/XML feedresults e.g. travel or weather info andmanually programmed updating content
Real-time polling
Simple competitions (randomised daily/weekly or every Xth blipp)
2 BLIPPSUPER3+ Custom made blipp
Custom-made overlay
Animation & 3D modelling
In-app video play – tracked ‘on’ marker orfull-screen (<30sec synced, additionalcontent buffers in)
Plus more – new options being added toplatform every week
Custom made blipps are quoted onan individual basis based on complexity
blippar.com • facebook.com/blippar • twitter.com/blippar • youtube.com/blippar1
Get blipping in 4 easy steps...Creating a blipp has to start with a good idea that will engage/reward the user!
1. Decide what creative (x) you want to convert into what (y)
2. Pick a blippar package: Start, Smart or Super
3. Create a customer-made CTA (call to action) to incorporate into your creative.Ensure placement is specific and compellingWhat do they blipp: Whole advert? Logo? Picture? Front of product? Why should they blipp: What value, content or experience?
4. Provide blippar with a brief (email us for a briefing form) and all the (x) + (y) assets
We're happy to work with creative agencies directly and can also provide sector expertise and thought leadership on a consultative basis. So let blippar advise you on best practice.
Blippar, 4th floor, The Place, 175 High Holborn, London, WC1V 7AA United [email protected]
Contact us
Download the free blippar app. See the latest blipps at http://blipp.it or visit blippar.com