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HumanSystems Integra0on in Adap0ve Mission Cri0cal Systems Kay Stanney, Ph.D., C.H.F.P. Design Interac7ve, Inc., President & Founder University of Central Florida, Courtesy Appt. October 10, 2013 Sirris Symposium: Human Factors and Technologies for Pro-active, Context- aware and Data-intensive Applications

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Page 1: Astute symposium 2013-10-10_keynote_kay_stanney

Human-­‐Systems  Integra0on  in  Adap0ve  Mission  Cri0cal  Systems    

Kay  Stanney,  Ph.D.,  C.H.F.P.  Design  Interac7ve,  Inc.,  President  &  Founder  University  of  Central  Florida,  Courtesy  Appt.    October  10,  2013  

Sirris Symposium: Human Factors and Technologies for Pro-active, Context- aware and Data-intensive Applications

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Agenda  Ø  A  bit  about  me  and  Design  Interac7ve,  Inc.  Ø  Human  Augmenta7on:  Essen7al  Emerging  

Transforma7onal  Technology  Ø  Past  Approaches  to  Human  Augmenta7on  

§  Adap7ve  Automa7on  §  Augmented  Cogni7on  

Ø  The  Future  of  Human  Systems  Integra7on  Ø  Conclusions  

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17  October  2013  

A  bit  about  me  and  Design  Interac9ve,  Inc.  

Design  Interac-ve,  founded  in  1998,  is  a  human  factors  engineering  firm  that  helps  clients  overcome  their  most  pressing  human  performance  challenges.  Unlike  most  firms,  we  use  deep  behavioral  and  physiological  diagnos-cs  to            design  adap-ve,  engaging  solu-ons  that            op-mize  performance  and  profoundly                            enhance  the  user  experience.    

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17  October  2013  

DI  Divisions  DIVISION' MARKET'POSITIONING'STATEMENT'

Defense&Solutions& Our&Defense&Solutions&Division&provides&operational&analysis,&performance&assessment,&and&advanced&technology&solutions&to&Department&of&Defense&clients&who&aim&to&enhance&training&effectiveness&and&efficiency.&&We&use&deep&behavioral&and&physiological&diagnostics&to&deliver&adaptive,&meaningful,&and&intuitive&learning&experiences&for&the&Warfighter.&&

Medical&Innovations& Our&Medical&Innovations&Division&provides&innovative&personal&health&solutions&for&medical&care&providers&and&consumers.&We&combine&unobtrusive&biomonitoring&technology&with&adaptive&assessment&solutions&that&continuously&analyze&collected&data&to&offer&preventative&and&corrective&measures&in&any&setting.&&

Emerging&Markets&and&Technologies&

Our&Emerging&Markets&Division&specializes&in&userDcentered&design&and&usability.&We&leverage&our&cuttingDedge&military&R&D&to&develop&innovative&design&and&evaluation&tools,&human/machine&interfaces,&and&smart&mobile&solutions&that&empower&users&and&enhance&the&user&experience.&&

& Across  our  Divisions,  DI’s  solu0ons  save  lives,  reduce  cost,  enhance  the  user  experience,  and  op0mize  human  performance  -­‐  while  defining  the  future  of  human-­‐systems  integra0on.  

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Emerging  DI  Products  –  Low  Cost  EEG  

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Emerging  DI  Products  -­‐  New  Training  Solu9ons  

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Emerging  DI  Products  -­‐  Lessons  Learned  Tool  

Playbook is a rapid authoring tool that can be used to capture, publish, and share operational

observations, insights, and lessons (OIL).

Playbook provides an easy-to-use platform to record and share personal experiences quickly and effectively.

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DI  Products  –  easyGaze  and  GazeWare  

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STRAP vest communicates a haptic language based on military hand signals

Emerging  DI  Products  –  STRAP  

Demonstrated rapid learning and high retention rates

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Emerging  DI  Products  –  New  Evalua9on  Tools  

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Emerging  DI  Products  –  SIMI  Sensor  Suite  

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Rela9ng  DI’s  SIMI  to  the  ASTUTE  Project  Build  an  EEG-­‐based  Measure  of  Situa9on  Awareness  

Sensor:    EEG  

Measure:    EEG  Alpha  &  Theta  

Diagnose:  High  Theta  &  Low  Alpha  =    Low  SA  

MeasureIT  

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Human  Augmenta9on:  Essen9al  Emerging  Transforma9onal  Technology  

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As  natural  human  capaci-es  become  increasingly  mismatched  to  data  volumes,  processing  capabili-es,  and  decision  speeds,  augmen-ng  human  performance  will  become  essen-al  for  gaining  the  benefits  that  other  technology  advances  can  offer.  

 Technology  Horizons:  A  Vision  for  Air  Force  Science  &    Technology  During  2010-­‐2030  

Dr.  Werner  J.A.  Dahm    United  States  Air  Force  Chief  Scien7st    

May  15,  2010  (p.  58)  

 

 Human  Augmenta9on:    Essen9al  Emerging  Transforma9onal  Technology  

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Human  Augmenta7on  

Predic7ve  &  Content  Analy7cs  

VR  &  Virtual  

Assistants  

Biochips;  Health  Monitoring  

Augmented  Reality;  

Wearable  UIs  

Robo7cs  &  UAVs  

Human  Augmenta9on  Essen9al  for  Gaining  Benefits  of  Emerging  Technology  Advances    

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Emerging  Technologies  

Human Augmentation Emerging Technology

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Emerging  Technologies  Priority  Mix  2013  

Human  Augmenta7on  

Transforma7onal  

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ASTUTE  Focused  on  Human  Augmenta9on  Ø  ASTUTE  is  focused  on  the  transforma7onal  

emerging  technology  of  human  augmenta7on  Ø  Pro-­‐ac7ve  systems  are  one  approach  to  human  

augmenta7on  Ø  ASTUTE’s  goals  for  proac7ve  systems  are  to:  

§  Measure  user  state  and  relate  it  to  context  §  Provide  pro-­‐ac7ve  sugges7ons  based  on  these  user  

state  and  context  data  §  Thereby  realizing  adap7ve  HMIs                                                                                  

that  increase  situa7onal                                                                                            awareness,  improve  decision                                                                                              making,  and  augment  other                                                                                              aspects  of  human  performance  

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Past  Approaches  to  Human  Augmenta9on  Adap9ve  Automa9on  &  Augmented  Cogni9on  

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Ø  Mission  cri7cal  systems  put  immense  pressure  on  human  cogni7on  

Ø  These  context  demand  swi`er,  highly  accurate,  and  ever  more  resilient  capabili7es  

§  NASA  proposed  adap7ve  automa7on  as  a  means  to  address  such  demands  

§  DARPA  proposed  augmented  cogni7on  as  new  HSI  paradigm  through  which  to  achieve  gains  in  mission  cri7cal  performance  

§  These  efforts  can  inform  ASTUTE’s                                                    proac7ve  systems  efforts  

Past  Approaches  to  Human  Augmenta9on  

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Ø  Rouse’s  (1998)  adap7ve  automa7on  theory  suggested  that  both  user  and  system  should  be  able  to  ini7ate  changes  in  the  level  of  system  automa7on  in  response  to  situa7onal  demands  

Ø  Systems  implemented  based  on  these  early  theories  generally  followed  a  binary  (on/off)  approach  to  adap7ve  automa7on  

§  Some  relied  on  physiological  measures  of  operator  state  to  trigger  automa7on  

§  Others  relied  on  task  or  context  based  measures  (e.g.,  cri7cal  events;  operator  performance;  task  models)  to  trigger  automa7on  

Past  Approaches  to  Human  Augmenta9on:  Adap9ve  Automa9on  

ü ASTUTE’s  proac7ve  systems  plan  to  leverage  both  operator  state  &  context  

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Workload  Matched  Adap9ve  Automa9on  

Source:  hep://www.docstoc.com/docs/99925451/Adap7ve-­‐Automa7on-­‐Matched-­‐to-­‐Human-­‐Mental-­‐Workload  

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Ø  Several  closed-­‐loop  solu7ons  evolved,  many  of  which  controlled  the  levels  of  task  automa7on  based  on  physiological  indices:  

§  EEG  measures  (e.g.,  theta,  alpha,  beta,  and  gamma  band  ac7vity  to  develop  an  engagement  index)    

§  Cardio-­‐circulatory  measures  (e.g.,  HR,  HRV)  §  Combina7on  of  physiological  indicators  (e.g.,  EEG,  ERPs,  

and  HRV;  EEG,  HR,  respira7on  interval,  and  eye  blinks/interblink  intervals)  

Past  Approaches  to  Human  Augmenta9on:  Adap9ve  Automa9on  

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Ø  Adap7ve  automa7on  o`en  7mes  substan7ally  improves  human  performance:  

§  44%  reduc7on  in  tracking  task  errors  and  a  33%  reduc7on  in  error  rates  on  resource  management  tasks  (Wilson  &  Russell,  2003)  

§  50%  improvement  on  UAV  opera7ons  (Wilson  &  Russell,  2007)  

§  300%  improvement  in  throughput  and  detec7on  in  image  analysis  tasks  (Bloom,  et  al.,  2009)  

Past  Approaches  to  Human  Augmenta9on:  Adap9ve  Automa9on  

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Ø  Some  issues:  §  Unbalanced  mental  workload  §  Mistrust  §  Overreliance  §  Complacency    §  Insensi7ve  physiological  measures  §  Reduced  situa9on  awareness  §  Decision  biases  

Past  Approaches  to  Human  Augmenta9on:  Adap9ve  Automa9on  

u ASTUTE’s  proac7ve  systems  seek  increased  SA  and  enhanced  decision  making  

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Ø  Notwithstanding  challenges  and  barriers  presented  by  real-­‐7me  psychophysiological  monitoring,  early  work  in  adap7ve  automa7on  demonstrated  immense  poten7al  derived  through  systema7c  integra7on  of  operator  state  and  system  state  

Ø  Further,  possibili7es  of  leveraging  these  synergies  for  more  than  adap7ve  automa7on  soon  became  evident,  as  they  provided  a  means  by  which  to  augment  cogni7on  and  thus  extend  the  human  poten7al  

Past  Approaches  to  Human  Augmenta9on:  Adap9ve  Automa9on  è  Augmented  Cogni9on  

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Ø  Augmented  cogni7on  has  provided  many  of  the  theories,  principles,  and  prac7ces  needed  to  realize  proac7ve  systems  

Ø  Augmented  cogni7on  R&D  has  primarily  focused  on  mission  cri7cal  systems  that  put  immense  pressure  on  human  cogni7on    

§  Such  context  have  common                                                                                ground  with  Emergency                                                                              Dispatching  domain  

§  Thus,  lessons-­‐learned  via                                                                        Augmented  Cogni7on  R&D                                                                                                can  inform  the  ASTUTE  Project  

Past  Approaches  to  Human  Augmenta9on:  Augmented  Cogni9on  

ü ASTUTE’s  proac7ve  systems  can  benefit  from  AugCog  lessons-­‐learned  

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Problem:  The  one-­‐two  punch  of  informa7on  overload  and  mul7tasking  

•  Increased  volume  of  informa7on  available  in  command  centers,  while  staffing  levels  remain  constant  -­‐  must    to  try  to  do  more,  and  do  it  faster  

Augmented  Cogni9on  Objec9ve:    Develop  technologies  capable  of  extending,  by  an  order  of  magnitude  or  more,  the  informa7on  management  capacity  of  individuals  working  with  21st  century  

compu7ng  technologies.  

Past  Approaches  to  Human  Augmenta9on:  Augmented  Cogni9on  –  The  Objec9ve  

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Ø  Augmented  cogni7on  presents  a  pro-­‐ac7ve  paradigm  through  which  to  achieve  human  performance  gains  in  mission  cri7cal  context                              such  as  Emergency  Dispatching  domain  –  Challenge  is  to  real-­‐7me  sensor,  measure  and  diagnose  the  collec7ve  human  state  (cogni7ve,  physical,  affec7ve)  and  then  use  theory-­‐based                                                                                                                                                    algorithms  to  proac7vely  adapt  to  and  augment  innate  human  abili7es  

– Making  the  unobservable  –                                                  observable    

Past  Approaches  to  Human  Augmenta9on:  Augmented  Cogni9on  –  The  Challenge  

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Augmented  Cogni0on:  Some  History  

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Where  has  it  been  established  that  such  WIMPs  (windows,  icons,  menus,  pointers)  are  the  ul-mate  HSI  design?    What  is  appealing  about  the  WIMP    and  internet  browser  as  the  interface  for  the  human  to  the  computer?    Are  we  falling  into  a  least  common  denominator  trap?    Can’t  we  do  beYer?  

 ADM  (ret.)  Lee  Kollmorgen    

When  we  started  the  Augmented  Cogni9on  Program:  We  asked  -­‐  do  we  have  it  wrong?  

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All these designs rely on WIMP interfaces – Windows, Icons, Menus, Pointing Devices

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 While  current  HSI  paradigms  have  empowered  computer  users  of  varying  ability,  they  alone  cannot  handle  many  of  the  challenges  of  today’s  opera9onal  environments:  

• Mul9-­‐tasking  • Mul9ple  informa9on  streams  • Varying  contexts      

 We  need  systems  that  ac9vely  integrate  the  human  and  provide  proac9ve  support  based  on  individual  capabili9es  and  limita9ons:  

• Alleviate  cogni9ve  bo^lenecks  • Support  situa9on  awareness    • Enhance  decision  making  • Account  for  individual  differences  

Is  it  9me  for  new  HSI  paradigms?  

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Command-­‐Line  

•  Pure  text  interface  •  Individual  or  batched  

commands  •  Predetermined  sequence    à  User  feeds  system  

GUI  

•  Graphical  interface  • Metaphorical  representa7ons  

• Sta7c  implementa7on  

•  Object-­‐oriented  • “Direct  manipula7on”  

•  Reac7ve  (event-­‐based)  • To  user  input  (behavioral)  • To  system  event  • Standardized  reac7ons  

•  Baby-­‐steps  towards  dynamic  interac7on  • Personaliza7on  • Smart  menus    

à  System  acts  on  user  behavior  

AugCog  

•  System  awareness  • User  state  • User  behavior  • System  state  • Task  context  

•  Proac7ve  -­‐  adapts  to  changes  in:  • User  performance  • Task-­‐context  requirements  

•  Provides:  • Dynamic  and  adaptable  representa7ons  

• Individualized  response  •  Act  on  operator  intent    

à  System  proac7vely  adapts  to  user,  task,  and  context  

Evolution of HSI Paradigms

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Augmented Cognition Ø  A  new  HSI  paradigm    

§  Intui7ve  coupling  between  human  and  machine    §  Providing  the  right  informa7on  -­‐  at  precisely  the  

right  7me  -­‐  in  the  right  format  to  amplify  human  capabili7es  

Ø  An  augmented  cogni7on  system  has  three  main  components:  §  Sensors:  Neurophysiological,  physiological,                                                                        

and  behavioral  sensors  §  Measures:  Cogni7ve,  physical,  and                                                                                  

affec7ve  user  state  measures    §  Adapta7on  Strategies:  Proac7ve                                                                                                                          

techniques  to  alleviate  situa7ons  of        overload,  inaeen7on,  stress...    and                                            improve  human  performance  

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AugCog Sensors & Measures  

Source:  hep://www.spawar.navy.mil/s7/publica7ons/pubs/tr/tr1940vicond.pdf  

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AugCog Sensors & Measures  

Source:  hep://www.spawar.navy.mil/s7/publica7ons/pubs/tr/tr1940vicond.pdf  

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AugCog Sensors & Measures  

ü ASTUTE’s  proac7ve  systems  could  learn  from  AugCog  sensors,  measures,  and  classifica7on  methods  

Source:  hep://www.spawar.navy.mil/s7/publica7ons/pubs/tr/tr1940vicond.pdf  

ü ASTUTE’s  proac7ve  systems  could  design  future  sensors  and  measures  focused  on  increased  SA  and  enhance  decision  making  

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AugCog Adaptive Strategies    

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Adapt presentation of information Modality augmentation (redundancy, switching)

Add or change mode of information presentation

Transposition Change information type from verbal to spatial or vice versa

Cueing Augment display to capture attention of user

Decluttering Reduce amount/complexity of information displayed

Context-sensitive help Provide information specific to system state at time help is needed

AugCog Adaptive Strategies

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AugCog Adaptive Strategies Adapt scheduling of information

Pacing Hold low priority information until current high priority tasks completed

Sequencing Simultaneous events converted into sequential form

Decompose tasks into smaller portions and re-arrange subtasks

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Adapt system autonomy

Delegate Transfer tasks to fully-automated system

Mixed Initiative Provide operator with most appropriate level of control for situation; both operator and system can adjust system autonomy

AugCog Adaptive Strategies

ü ASTUTE’s  proac7ve  systems  could  use  AugCog  Adap7ve  Strategies  

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Innova9ve  Adap9ve  Techniques  

-­‐  Empathe7c  proac7ve  system  -­‐  Use  predic7ve  cogni7ve,  physical,  and  affec7ve  state  

Potential Future Adaptive Strategies

New  Adapta9on  Objec9ves  

-­‐  today:  Cogni7ve  boelenecks  

-­‐  tomorrow:  Increase  SA,  reduce  confusion…  

-­‐  tomorrow:  Reduce  inaeen7veness,  fear…  

Individual  Cogni9ve  Profiles  

-­‐  Aiding  novice  dispatchers  -­‐  Suppor7ng  seasoned  dispatchers  

-­‐  Use  ambient  environment  

-­‐   Music    tempo/genre  change  

-­‐  today:  Reduce  distrac7ons  

ü ASTUTE’s  proac7ve  systems  could  design  future  adap7ve  strategies  focused  on  enhanced  SA  and  DM  

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Results  of  Augmented  Cogni9on  Program  Summarized  in  AugCog  Prac99oner's  Guide  

ü ASTUTE’s  proac7ve  systems  can  benefit  from  AugCog  lessons-­‐learned  

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Where  we  were  at  end  of  Augmented  Cogni9on  Program:      Need  for  broadening  scope  of  human  state  assessment  

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Adap7ve  Smart  Home  

Adap7ve  Smart  Phone  

Adap7ve  Smart  Glasses  

Adap7ve  Smart  Tablets  

Adap7ve  Smart  Cars  

Sensors  to  Measure  

Cogni7ve  State  

Workload,  Uncertainty,  

Confusion,  etc.      

Sensors  to  Measure  

Physical  State  

Body  Temp.,        O2  Level,      

Physical  Fa7gue  

Sensors  to  Measure  

Affec7ve  State  

Anxiety,  Fear,  Stress,  

Confidence  

Next Steps: Develop  plethora  of  sensors  &  measures  that  drive  adap9ve  systems  

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Extensions  aber  Augmented  Cogni9on  Where  DI  has  taken  AugCog  R&D  

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Appling  SIMI  to  Image  Analysis  

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SIMI  for  Image  Analysis  DI  used  EEG  and  eye-­‐tracking  to  develop  real-­‐7me                                        neurophysiological  indicators  of  ‘interest’  during                                                                                                  image  analysis  Sensor:  Eye  tracking  Measure:  

Ø  Capture  parameters  to  assist  in  determining  ‘interest’  (e.g.,  fixa7on  dura7on,  pupilometry)    

Sensor:  Electroencephalography  (EEG)  Measures:  

Ø  Previously  used  to  indicate  individual’s  workload,                                                      arousal,  aeen7on,  drowsiness,  percep7on  of  events  

Ø  Image  level  analysis:  iden7fy  images  that    contain  one  or  more  points  of  interest  

Ø  FLERPs:  Fixa7on  level  analysis:  iden7fy  ‘interest’    at  specific  fixa7on  points  within  an  image  

ü ASTUTE’s  proac7ve  systems  should  consider  use  of  FLERP’s  

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SIMI  for  Image  Analysis  Depic7on  of  all  fixa7on  points  on  the  image  drawn  on  an  Area  Of  Interest  (AOI)  layer    

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SIMI  for  Image  Analysis        •  Fixa7on  dura7on  

(ms)  in  addi7on  to  the  loca7on  

Fixa7ons  greater  than  700ms   Behavior-­‐based  classifica7ons  

•  Define  Hits,  Misses,  Correct  Rejec7ons,  False  Alarms  

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Appling  SIMI  to  Instrument    Flight  Panel  Training  

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HIGH WORKLOAD

ERROR

Altitude out of range

Sensors:  Eye  Tracking,  EEG,  &  Performance  Measures:  Visual  Aeen7on  Alloca7on,  Controls  Engaged,  Errors,  Cogni7ve  Measures  Diagnosis:    Skill  Deficiencies  –  Not  looking  at  Al7meter;  Workload  High  

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Performance  Feedback  

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Look  at  Error  Details!  

ü ASTUTE’s  proac7ve  systems  should  consider  linking  errors  to  physiological  data  for  more  in  depth  diagnos7cs  

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Error  Detail  Screen  Cont.  

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Error  Detail  Screen  Cont.  

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Error  Detail  Screen  

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Error  Detail  Screen  

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LOW WORKLOAD/ LOW AROUSAL

ERROR DETECTED!

Altitude out of range

Diagnosis:    Looking  at  Al7meter;  Skill  Aeained…  Now:  Arousal  Issue  –  Time  to  move  on  to  next  training  objec7ve  

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Appling  SIMI  to  Baggage  Screening  

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Individualized  training  for  visual  search:  –  Sensors:  U7lizes  eye  and  EEG-­‐based  sensor  technology    –  Measures:  Real-­‐7me  cogni7ve  state  and  performance  evalua7on  –  Diagnosis:  Non-­‐op7mal  cogni7ve  state,  exper7se  level,  and  

deficiencies/inefficiencies  in  screening  performance    –  Adapts  in  real-­‐7me  to  op7mize  training:  

– Tailored  feedback  and  training  » Exposure  training  » Discrimina7on  training  

–  Image  generator:    » Allows  instructor  upload  of  new  threats,    distractors,  bags  

» Produces  endless  combina7ons  of  image    components  to  avoid  image  repe77on  

 Provides  individualized  training  for  visual  search  skills  

SIMI  for  Baggage  Screening:  ScreenADAPT  

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Sensors  &  Measures  Performance:  Error  Classifica7on  

–  Hit,  Miss,  Correct  Rejec7on,  False  Alarm  –  Recogni7on  error  -­‐  looked  at  threat,  didn’t  flag  threat  –  Scanning  error  -­‐  didn’t  even  look  at  threat  

Cogni7ve  State  via  EEG  –  Readiness  to  Learn    

•  Workload  and  drowsiness  

Eye  Tracking  –  Gaze  paeerns  –  Recogni7on  Error  

     ü ASTUTE’s  proac7ve  

systems  should  consider  use  of  recogni7on  and  scanning  error  diagnos7cs  

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Two  Adap9ve  Training  Techniques    Exposure  training  used  to  strengthen  object  detec7on  ability  when  trend  of  False  Alarms  is  iden7fied    

–  Includes  both  immediate  and                                                                                                                                                                delayed  feedback  to  support                                                                                                                                                                                        prac7ce  and  training  

     Discrimina7on  training  used  to  strengthen  object  recogni7on  when  trend  of  Misses  is  iden7fied  

ü ASTUTE’s  proac7ve  systems  should  consider  use  of  adap7ve  feedback  based  on  performance  trends  

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SIMI  Applied  to  Emergency  Dispatch  Which  sensors,  measures,  diagnoses,  and  adap9ve  strategies?  

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•  ASTUTE’s  objec7ves  are  to  increase  situa7onal  awareness  and  improve  decision  making  •  Situa7onal  Awareness:  

•  How  are  you  sensing  SA?  •  How  are  you  measuring  SA?  •  How  are  you  diagnosing  SA?  •  How  are  you  adap7ng  to  SA?  

•  Decision  Making:  •  How  are  you  sensing  decision  making?  •  How  are  you  measuring  decision  making?  •  How  are  you  diagnosing  decision  making?  •  How  are  you  adap7ng  to  decision  making?  

   

SensorIT  –  MeasureIT  -­‐  DiagnoseIT  then  Proac9vely  ADAPT!  

ü ASTUTE’s  proac7ve  systems  should  consider  how  to  sensor,  measure,  diagnose,  and  adapt  to  SA  level  and  DM  performance      

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SIMI  Applied  to  Emergency  Dispatch  

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SIMI  Applied  to  Emergency  Dispatch  

EEG  Captures  Data  

Gamma  waves  reveal  high  engagement  Beta  waves  reveal  over-­‐arousal    

Link  to  Context  –  Find  Decision  Error  –  over  

arousal  and  high  engagement  were  

due  to  CONFUSION  

Add  clarifying  info  to  address  decision  

error  

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Augmented  Cogni9on:  Remaining  Hard  Problems  

Ø  Sensors  §  Real-­‐7me,  noninvasive,  highly  sensi7ve  and  reliable  

sensors  to  gather  neuro/physiological  data  rela7ng  to  human  cogni7ve,  physical,  and  affec7ve  state  

Ø  Building  generic  human  state  classifiers  §  Determining  which  technology  yields  the  best  results  

(e.g.  AI  vs  neural  networks  vs  machine  learning)  §  Using  the  specific  and  extrapola7ng  to  the  'generic’  

Ø  Measures  –  measures  –  measures  §  Developing  valid,  reliable  measures  of  a  plethora                                  

of  cogni7ve,  physical,  and  affec7ve  state  

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Augmented  Cogni9on:  Remaining  Hard  Problems  

Ø  Designing  seamless  adapta7on  techniques    Ø  When  to  adapt:  

Ø  Valid  and  reliable  classifiers  used  to  gauge  when  to  adapt    Ø  Classifiers  available  today  are  isolated  single  measures  of  1  

state  (e.g.,  arousal,  workload)  -­‐  live  tutors  take  in  the  user  experience  as  a  whole  –  classifiers  need  to  be  mul7dimensional  

Ø  Threshold  that  triggers  when  to  adapt  Ø  Range  of  performance  within  which  to  adapt  at  vs.  above/

below  a  given  threshold  Ø  ‘Generalized  theory’  [if  there  is  one]  that  can  drive  

adapta7on  triggers  -­‐  want  to  avoid  the  yo-­‐yo  effect  of  'mi7ga7on  on',  'mi7ga7on  off'  paeern  

Ø  Level  of  granularity  where  adapta7on  takes  place  -­‐  target  'paeerns  of  error'  or  individual  instances  of  error?  

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Augmented  Cogni9on:  Remaining  Hard  Problems  

Ø  Designing  seamless  adapta7on  techniques    Ø  How  to  adapt:  

Ø  How  to  transi7on  between  mi7ga7ons  -­‐  when  one  supersedes  another  and/or  mul7ple  mi7ga7ons  may  be  used  -­‐  how  to  effec7vely  insert  mi7ga7on  without  distrac7ng  the  user  

Ø  Validated  mi7ga7on  strategies  proven  to  improve  opera7ons  or  training  for  a  given  diagnosis  (e.g.,  is  mi7ga7on  different  if  error  was  found  due  to  frustra7on  vs.  boredom?)  

Ø  Determining  how  to  leverage  different  interfaces  to  achieve  the  same  results  (text  versus  speech  versus  earcons  versus  hap7c  language)  

ü ASTUTE  could  tackle  many  of  these  challenges  as  they  develop  their  proac7ve  system  concept  

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The  Future  of  HSI  An  R&D  agenda  to  direct  the  HSI  field  through  2050    

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Where  to  from  here?  Augmented  Cogni7on  –  field  started  ~2000  

–  Paradigm  shi`  from  ‘dumbing  down  interac7ons’  via  WIMP  interfaces  to  dissolving  the  user  interface  through  direct  brain-­‐computer  interfaces  

–  Brought  about  interdisciplinary  teams  focused  on  monitoring  and  mi7ga7ng  human  processing  limita7ons  within  opera7onal  environments  

–  Focused  on  revolu7onizing  human-­‐system  integra7on  a`er  decades  of  being  “locked”  in  the  WIMP  paradigm  

 Aber  a  decade  of  AugCog,  it’s  9me  to  ask  again…  Where  should  HSI  go  from  here?  

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First:    Iden9fied  HSI  “Enablers”  Other  HSI  Enablers  Beyond  Human  Augmenta9on  

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Eliminate  Augment  

Enhancing  Human  Performance  HSI  Enabler:  Augmenta9on  

ü ASTUTE’s  proac7ve  systems  are  incorpora7ng  human  augmenta7on  

Increase  dynamic  range  and  number  of  couplings  through  next  genera7on  neuroadap7ve  systems  that  achieve  synergis7c  coopera7on  among  human  physical,  cogni7ve,  and  affec7ve  states  

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Eliminate  Simplify  

Augment  

Big  Data  

Iden7fy  how  best  to  leverage  big  data  to  simplify  user  decision  making  without  overwhelming  a  user’s  analy7cal  capabili7es  

Enhancing  Human  Performance  HSI  Enabler:  Big  Data  

ü Is  ASTUTE  considering  use  of  big  data?  

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Eliminate  Simplify  

Combine  

Augment  

Big  Data  Autonomy  

Enhancing  Human  Performance  HSI  Enabler:  Autonomy  

Iden7fy  how  best  to  design  autonomy  into  a  mission  such  that  performance  is  op7mized  and  unintended  opera7onal  consequences  are  avoided  

ü Is  ASTUTE  considering  use  of  autonomy?  

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Eliminate  

Simplify  

Combine  

Resequence  

Augment  

Big  Data  Autonomy  

Transgenics  

Gene7cally  alter  the  human  via  gene  therapy,  gene7c  breeding,  and  gene7c  engineering  

Enhancing  Human  Performance  HSI  Enabler:  Transgenics  

ü Is  ASTUTE  considering  use  of  transgenics  (e.g.,  gene7c  engineering  to  enhance  heat  acclima7on)?  

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Second:    Iden9fied  HSI  “Eras”  What’s  beyond  the  digital  era?  

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Ø  To  map  out  an  HSI  R&D  agenda  through  2050,  the  current  and  future  eras  that  human-­‐systems  interac7on  will  traverse  through  were  considered  

81  

Enhancing  Human  Performance  HSI  Eras  

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Ø  Individualism  Op7miza7on:  –  Brain  era  seeks  to  achieve  “super-­‐intelligence”  –  Physical-­‐feat  era  seeks  to  achieve  “super-­‐humans”  

through  symbio7c  coupling  of  human  and  machines  to  overcome  universal  human  limita7ons  

Ø  Collec7vism  Op7miza7on:  –  Human  quantum-­‐entanglement  era,  which  will  support  

human-­‐human  communica7on,  where  crea7on  of  human  “superorganisms”  is  the  end  goal    

–  Ecological  quantum-­‐entanglement  era,  which  will  support  synergy  between  humans  and  their  environment,  where  “super-­‐symbiosis”  is  the  end  goal  

 

Enhancing  Human  Performance  HSI  Eras  

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Seeks  to  achieve  super-­‐intelligence  –  Ar7ficial  intelligence  becomes  an  exocortex  to  eliminate  need  for  brainpower  

–  Big  data  algorithms  transform  data  into  intelligence  

–  Extend  innate  intelligence  with  cogni7ve  prostheses  

–  Resequence  our  brains  to  fundamentally  improve  intellectual  capacity  

Enhancing  Human  Performance  HSI  Eras:  Individualism  Op9miza9on  –  Brain  Era  

ü ASTUTE  is  considering  use  of  tablet-­‐based  and  PDA  cogni7ve  prostheses  

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Seeks  to  achieve  super-­‐humans  –  Exoskeletons  and  psychos7mulants  used  to  enhance  human  physical  ability  

–  Cloud  used  to  monitor  human  ac7vi7es  to  fuel  big  data  algorithms  that  can  realize  vast  expansion  of  human  physical  poten7al  and  op7mize  health  

–  Cyborgs  become  reality  –  implants,  prosthe7cs,  psycho-­‐pharmacological  agents  

–  Gene7c  muta7ons  op7mize    human  physical  capacity  to    protect  against  disease  

Enhancing  Human  Performance  HSI  Eras:  Individualism  Op9miza9on  –  Physical  Feat  

ü Is  ASTUTE  considering  means  to  enhance  physical  ability  and  resilience?  

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Seeks  to  achieve  superorganisms  –  Robots  synergis7cally  augment  human  collec7ve  –  Big  data  algorithms  combine  carbon  and  silicon-­‐based  intelligence  into  a  single  collec7ve  consciousness  

–  Human  to  human  quantum  entanglement  for  collec7ve  intelligence  

–  Gene7cally  alter  humans  to  allow    for  chemical  communica7on,    telepathy,  and  other  means    to  support  communica7on  

Enhancing  Human  Performance  HSI  Eras:  Collec9vism  Op9miza9on  –  Human            Quantum-­‐Entanglement  Era  

ü Is  ASTUTE  considering  means  of  achieving  collec7ve  intelligence?  

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Seeks  to  achieve  super-­‐symbiosis  –  Biosphere  morphs  to  op7mize  human  environment  collec7ve  

–  Directly  sense,  measure,  and  understand  molecular  processes  in  collec7ve  environment  

–  Sensor-­‐enabled  ecological  scavengers  to  predict  and  adapt  the  environment  to  op7mize  symbiosis    

–  Gene7cally  alter  human  such  that    they  are  beeer  suited  for  their    environment,  thereby  elimina7ng    heat  sensi7vity  and  other                                                              maladapta7ons  

Enhancing  Human  Performance  HSI  Eras:  Collec9vism  Op9miza9on  –  Ecological  Quantum-­‐Entanglement  Era  

ü ASTUTE  is  collec7ng  and  leveraging  environmental  data;  are  they  considering  use  of  adaptable  biospheres?  

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Emerging  HSI  Eras:  Big  Data  HSI  Enabler  Extends  Info  Highway  

   Brain  Era  populates  the  Neurosphere  

Physical  Feat  Era  populates  the  Physiosphere  

Human  Quantum-­‐Entanglement  Era  populates  the  Noosphere  

Ecological  Quantum-­‐Entanglement  Era  populates  the  Biosphere  

ü Is  ASTUTE  collec7ng  and  coordina7ng  data  from  neurosphere,  physiosphere,  noosphere,  and  biosphere?    

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HSI  Emerging  Concepts:  HSI  Eras  &  Enablers  

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HSI  R&D  Agenda  through  2050  

ü ASTUTE  can  enhance  human  performance  by  considering  4  HSI  Eras  and  4  HSI  Enablers  

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The  future  of  HSI…  

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Conclusions  Ø  ASTUTE  aims  to  implement  proac7ve  systems  that  

increase  SA  and  enhance  decision  making  Ø  Lessons-­‐learned  from  adap7ve  automa7on  and  

augmented  cogni7on  R&D  can  inform  the  design  of  ASTUTE’s  proac7ve  systems  

Ø  ASTUTE  should  also  look  to  future  HSI  emerging  concepts:  Ø  Consider  HSI  enablers  beyond  human  

augmenta7on,  to  include  autonomy,  big  data,  and  transgenics  

Ø  Consider  advances  in  other  HSI  eras  beyond  the  brain  era,  to  include  physical-­‐feat,  human  quantum-­‐entanglement,  and  ecological  quantum-­‐entanglement  eras  

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Acknowledgments  Special  thanks  goes  to  Innoviris  for  their  support  of  this  presenta-on.    Any  opinions,  findings  and  conclusions  or  recommenda-ons  expressed  in  this  material  are  those  of  the  author  and  do  not  necessarily  reflect  the  views  or  the  endorsement  of  Innoviris.    

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Acknowledgments  This  material  is  based  upon  work  supported  in  part  by  the  Office  of  Naval  Research  (ONR)  under  contracts  N0001413M0047  and  N00014-­‐09-­‐M-­‐0385,  Department  of  Homeland  Security  (DHS)  under  contracts  N10POC20028  and  D11PC20053,  Defense  Advanced  Research  Projects  Agency  (DARPA)  under  contracts  W31P4Q-­‐06-­‐C-­‐0041  and  W31P4Q-­‐07-­‐C-­‐0214,  and  the  Air  Force  Research  Laboratory  (AFRL)  under  contracts    FA8550-­‐06-­‐C-­‐0151  and  FA8550-­‐06-­‐C-­‐0151.    Any  opinions,  findings  and  conclusions  or  recommenda-ons  expressed  in  this  material  are  those  of  the  author  and  do  not  necessarily  reflect  the  views  or  the  endorsement  of  ONR,  DHS,  DARPA,  and  AFRL.