Embed Size (px)
Citation preview
IMPROVING THE QUALITY OF!PHYSICIAN-PATIENT INTERACTIONS!
The communication disconnect between physician and patient results in poor health outcomes
70% serious adverse outcomes
50% medication
non-adherence
55% concerns
not identified
60% instructions not understood
Sources: WHO, 2013; Joint Commission, 2009; Starfield, 1981; Stewart, 1979.
COMMUNICATION DISCONNECT
MALPRACTICE INSURER
PHYSICIAN GROUP
HOSPITAL
This disconnect affects performance and profitability at all levels
Astute Doctor delivers interpersonal skills training for physicians
Engaging course content!
Intuitive technology platform!
Better health outcomes for patients Proven techniques for increasing patient satisfaction levels Efficient delivery of care, lower use of healthcare resources Reduced risk of malpractice litigation
Interpersonal skills training delivers a measurable benefit to patients…
Training!begins!
Training!begins!
Training!begins!
Source: Mission Health, 2013
…and helps hospitals and physician groups improve performance.
IMPROVE PATIENT
SATISFACTION
REDUCE COST OF
CARE DELIVERY
REDUCE MALPRACTICE
RISK
DELIVER QUALITY
PATIENT CARE
Online courses provide techniques to improve every patient encounter
Building Strong!Patient Relationships!
Eliciting Patient Concerns!
Patient-Centered Information Gathering!
Maximizing Patient Understanding!
and Recall!
Motivating!Patients!
Setting Mutually!Agreed Goals!
Managing Difficult!Patients!
Cross Cultural Communication!
Astute Doctor courses are CME accredited through our ‘Joint Sponsor’ agreement with Cleveland Clinic Foundation for Continuing Education!
Patient-centered communication ✔ Empathic care for patients ✔ Patient health outcomes
✔
Each course has been built on 3 important educational themes
Practical techniques, immediately useful
• We go beyond a list of WHAT doctors need to do
• We focus on HOW doctors can actually use interpersonal skills with patients
Engaging, interactive experience facilitates deep learning
Narrated audiovisual experience
Interactive learning formats User-friendly navigation and reporting
Case studies and examples
Immersive ‘blended’ learning format drives behavior change
Online training platform!
Live webinars!
Small group workshops!
Interactive lectures!
Over 4,000 physician participants – positive feedback
96%
of physicians say they are likely to use techniques from courses
Source: Astute Doctor User Survey October 2014
of physicians believe Astute Doctor content will improve communication
of physicians will use course strategies in more than 20 patients per month 91%
91%
We encourage you to take a look at our online courseware…
Demo chapters
http://www.astutedoctor.com/demonstration-chapter/
http://www.astutedoctor.com/demo-motivating-patients/
Course samples - video clips
http://vimeopro.com/astutedoctor/sample-clips
For further information, please contact !!!!
Astute Doctor Education, Inc, 30262 Crown Valley Pkwy, Suite B395, Laguna Niguel, CA 92677 www.astutedoctor.com
SUE LARSEN, Chief Operating Officer [email protected]
+1 (646) 783 1000
GRANT SIMIC, Chief Executive Officer [email protected]
+1 (949) 295 1484
![Doctor of Ministry Program Overview€¦ · Doctor of Ministry Program Overview [2019-20 Academic Year] This program overview contains relevant information concerning the policies,](https://img.pdfslide.us/doc/110x75/5fa18ec3247a33627339611f/doctor-of-ministry-program-overview-doctor-of-ministry-program-overview-2019-20.jpg)
