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AI as a competitive weaponJonathan SealMando @jay_seal
PART 1: AI state of the nation
IT Director . . . . . . . . . . . .
IT Engineer . . . . . . . . . . . .
4%
58%
Mission statement of the Dartmouth Conference, 1956,
where the term ‘AI’ was coined
[Q]
PART 2: Why does this matter to you?
IT
doesn’t
matter
From 2012 to 2015 internet
traffic has increased by
>100%
In 2012 <0.5% of
data generated
was analysed
QUANTIFIED:SELF
QUANTIFIED:ENTERPRISE?
Absorbing unstructured data
Making connections
Handling complexity
Personality profiling
Site messaging tailored if user exceeds ‘prone to worry’ threshold…
ConversationalUI
Emotional context
Understanding personality
Natural interactions
Emotionally aware
“The digital workplace is the experience of work delivered through the collective use of connected devices, software and interfaces.”
We are all cyborgs…
Providing insights
Enabling self-actualisation
PART 3: Practical Magic
Example services to use for PoC:
• IBM Watson
• Cortana Intelligence Suite
• Microsoft Bot Framework
• Language Understanding Intelligent Service (LUIS)
• IFTTT
Naturalistic interactions
Predictive analytics
Targeted ’Bots
BI
Personalisation
…
Crowdsourcing insightsFlexing pricing based on useUsers are also suppliers
Masking complexity‘Magic’ over functionEngenders trust in the brand
Rapid prototypingSupply chain innovation
Creating communityConnecting 1-1
Continuous innovation cultureEvangelistic about benefitsPremium mindset
Partnering to amplify perceived valueConstant reinvention of the same core product
Thanks!Jonathan SealMando @jay_seal