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October 22, 2015
Top TalentTop Talent……Your Best Your Best Competitive Competitive
WeaponWeapon
What Do We Know About Talent?
There is a Shortage of Skilled Talent It’s a Math Problem / 75M Boomers vs. 45M
Gen X, Ys Demographics are Changing / Different
Values and Motivators Average Tenure for U.S. Workers is 3 Years
(<35 years old)
It’s Harder to Find Good People…
… And They’re More Willing to Leave
What Should You Do?
1. Recruiting top talent – predicting candidate behavior
2. Engagement – setting expectations, recognizing potential, building a strong culture
3. Development – optimizing employee behaviors to maximize performance
4. Retention – retain the best, upgrade the rest
How Does This Apply to You?
1. Recruiting
Hire the Right People• Skills and Experience• Behavioral Traits• Interest and Attitude
Know Who You Need• Talent Assessment• Succession Plan• Strategic Direction, Goals, Objectives
Structure Your Approach• Pre-hire assessments• Defined hiring process (behavior based)• Enforce discipline
Cost of a Bad Hire?Cost of a Bad Hire?
1-to-2 Times Annual Salary
Behavior – key to job fit
2. Engagement
Direction: Chart the Course for Employees
Culture: Create a Working Environment that Drives Engagement
Development: Provide Professional Development Opportunity
Coaching: Coach Employees for High Performance
Gallup Study
Source: Gallup Management Journal, 10/12/06
56%
29%
15%
There is a cost
3. Development
Assessment – Core Behavior, Communication, and 360 (perception)
Identify High Potential Talent – look for hidden talent / potential
Succession Planning – more than the executive level. All leadership positions and key roles / responsibilities
Customized Training Programs – classroom, executive coaching, online e-learning, video based training, reading
4. Retention
No More Golden Handcuffs!! How Do You Get Them to Stay?
Decide / Consensus – What type of company do you want to be?
Select people who fit your culture Leadership must be valued: Integrity, Competence,
Compassion Manage the Business – Lead the People What should you do with the “High Value Jerks”? You’re not going to keep all of them forever – single
digit attrition is good
What About Retention Perks???
Good benefits package Provide flexible schedules Increase employee recognition (awards, cash prizes, company trips) Ask employees what they want and put feedback into action Increase training and learning opportunities Hire additional workers to ease workloads Provide academic reimbursement Carve out specific career paths and promote more Institute a more casual dress code
According to a 2013 study by CareerBuilder with 6000 managers & employees …
Summary
Its not difficult…but requires
PlanningBuy-inConsistencyDiscipline
Thank You for Thank You for Your Time!Your Time!
David LiddellDavid Liddell
603-881-9999603-881-9999
Next Webinar:November 17@ 2pmCoaching & Mentoring Your Employees