About Enabling Technologies

Office 365 – Skype for Business – Custom Apps - Azure - Managed Services

Security

Manageability

Predictability

Enabling You for the Digital Workplace

End User Productivity

“Enabling has lots of experience and it shows. I’ve been impressed. Whether it’s technical or strategic, Enabling has been a huge value to our success.”

Chris Calaf, VP IT, Whitney Bailey Cox & Magnani, LLC

Infrastructure Optimization

Business Agility

IT Innovation


Enabling’s Background Microsoft Unified Communications Partner of the Year Winner for

2009, 2010, and 2015 Microsoft Gold Partner, Communications Competency Cloud Deployment Partner Office 365 Partner Advisory Council member Microsoft Silver partner, Messaging Competency Premier Support for Skype Partner Microsoft UC Partner of the Year Finalist for 2012

“Enabling is by far the best contractor/vendor/service provider that I work with. In addition to a wide portfolio of Microsoft services, they are just great people. Wonderful company, excellent service.”

James Thompson, CIO Arsht Center of Performing Arts


Commercial ClientsSkype apps – Office 365 – Azure – UC Managed Services


.edu Clients


Identity Management & Directory Integration

Network Management, Mobile Device Management

Information Architecture/GovernanceApplication Security, Data Loss Prevention, Compliance

SharePointAnd

OneDrive for Business

Skype for

BusinessExchange Yammer Delve

Analytics Power BI

IT Operational Readiness & Support

Adoption / Organizational Change ManagementAccess from anywhere, on any device, to files, collaboration, messaging, data

Enabling’s Project Methodology – Overview

Strategy & Roadmap

Planning & Design Implementation

System Testing &

Documentation

Migration Support & Handoff

Communication Planning Awareness & Internal Marketing End User Training

Adoption Support and On-Demand

Training

Ongoing Tips & Tricks Training

IT Organization Change Management Planning

Admin & Help Desk Technical

TrainingSOP & SLA Development Ongoing Management &

Support

Process TechnologyPeopleKEY:

Network Readiness and Optimization

“Don’t overlook the organizational change aspect. It’s even more important than the configuration. Not only getting buy in from executive management but also from the entire company, because it’s something that changes the way they work!”

Don Bender, CIO, GAI Consultants

From Building a Buzz…•Success Criteria Matrix development•“What’s in it for me” messaging• User Communications templates• Custom User Guides• User Satisfaction Surveys• Tailored user training for each profile• Enhanced Help Desk/Admin training

.…to Syndication

“Enabling has a plan and process to facilitate successful

adoption of complex technology. Their approach is very practical and end user focused, and helped us plan and communicate better and

respond more effectively across the company.”

Neal Guernsey, CIO, SGT, Inc.

Partnering with MicrosoftFor Office 365 Activation, Migration & Adoption

8

Strategy, Planning & Design

Service Provisioning &

Network Configuration

Application Environment Assessment

Remediation

Directory & Identity Mgmt

Integration

Administrator Ramp-up

User Ramp-up

Data Migration & Go Live

OperationalizingOngoing

Innovation

“We contracted with Enabling to rescue our project. We found their team to be highly proficient, great communicators, and consistently delivered on commitments. The project came in on time and on budget.

We have continued our relationship through their Total Care, a decision we have not regretted.” Rodney Conrad, SVP, FEI Systems

Enabling/ CustomerFastTrack/Customer/Enabling

Common Speed Bumps

9

•UPN not compatible•Required data not valid or complete

•Internet-friendly authentication not available

Active Directory

•Change management for domain names and records not established

•Third-party systems or services

•Coexistence required but not available

Mail Flow

•Devices, device OS, client browser, or other components not compatible

•Deployment and maintenance of client components not available or incomplete

Client Infrastructure

•Perimeter access and security systems (or configurations) not compatible

•Internet bandwidth or connectivity is not adequate

•Lack of required HA/DR for connectivity

Edge Networking

•Policy or standards to not exist to drive configurations of O365 security/compliance features.

•Current systems (or their configuration) not compatible with O365

Security Policy

•On premises apps or systems need integration with services provided by O365

•Existing apps or systems require older versions of O365 components

Integration

•Operational tooling not compatible with O365

•Operations staff do not have adequate O365 expertise

Operations

•Existing support not extensible to O365

•Interim transformational support not available

Support

“Enabling has always provided us top-notch service. This team will work with you and with your other vendors to ensure resolution. They provide real business solutions. If you are thinking about a Microsoft solution, do yourself a favor and get Enabling's assistance.”

Amanda Hinman, Sr. IT Manager, SCRA


Enabling Technologies Summary

Support Enhanced Support & Managed Care

Advanced VoIP Analytics

Organizational Change Management

Health checks

Skype Apps like Webchat & Ask The Expert, Custom apps

ServicesCloud & Communications Strategy

Cloud & Premises planning / design

Implementation and integration

Office 365 setup and migration

PBX Integration and Replacement

Unified Voice / Video Conferencing

SIP

SolutionsOffice 365, all workloads

Skype Server & Skype Online

SharePoint

Exchange email & voicemail

OneDrive for Business

Yammer & Enterprise Social

EMS. Azure Active Directory, InTune

Contact Centers

Express Route

“There is a lot to like about Enabling technologies but the top two points that stand out are the quality of deployment engineers and their culture of terrific customer services and responsiveness.”

Marcus Ienaro - CIO, Herrick Feinstein