Accessible Training

Leverage In-House Knowledge Victoria Smith-Campbell, GISP

~~Changes from Abstract~~ � Focus is not limited to a single agency but

an evolution in training design for GIS

� This is a personal perspective and not related to any specific agency

� Discussion of specific tools (software) is now included

Migrating toward the New Reality

Focus 1999

� Weeklong training � Travel � 5” thick binders �  Instructor led

Focus 2013

� Quick & Focused � Training on Demand � Short PDFs � Videos illustrating

software

Who are your clients ? Internal or External Clients � Connection speed for clients � Work Schedule � Technical background

� Treat all levels with respect � Don’t assume adoption of new technology is

related to age/ generation

� Paper/Digital Files are still key

Framework � Style Guide � Job-Aides � Videos � Lesson Plans

Develop Your Style Guide � Microsoft Manual of Style (4th edition) � Apple Style Guide � Esri Style Guide

� Exists but ????

� Current project is to blend the above

Job-Aides �  Develop an organization look& feel �  Templates

� Goals � Objectives � Assumptions �  Instructions �  Exercises

�  Use as a script for your videos �  Something for your users to quickly reference

Videos � Client needs will dictate

� Style of Intro – big video = big bandwidth � Put a face on your voice (demystifies) � Context

� Speed… �  Highly technical = quick moves �  Beginner = slower pace

� Articulate every single click

� Use PowerPoint as a guide

Example from CO OEM � Google Maps Playlist

� http://www.youtube.com/playlist?list=PLN-3rWALCWi_EyAo6XT4bhfzyqdo-Fc9C&feature=c4-feed-u

� Google Maps- Data from ArcGIS to

Google Maps � 5:50 � http://www.youtube.com/watch?

v=K9iU5MUafQQ

Video Hosting � YouTube <my solution>

� Free � Play lists can be shared � 15 minute limit

� Vimeo

� Brightcove

TechSmith Tools

SnagIt

� Quick screen captures

� Easy graphics modifications

� Simple to highlight / point

Camtasia

� Easy editing voice/video

� Ability to highlight cursor on video

� Add in slides before/after

Lesson Plans � Speaking from the same place for each

webinar � Outline brief points (not word for word) for

each slide. � State protocols such as-

� use which web browsers � Stage opened tabs � Never type in ALL CAPS

Victoria Smith-Campbell, GISP

Victoria@enthusd.com