Accessible Training
Leverage In-House Knowledge Victoria Smith-Campbell, GISP
~~Changes from Abstract~~ � Focus is not limited to a single agency but
an evolution in training design for GIS
� This is a personal perspective and not related to any specific agency
� Discussion of specific tools (software) is now included
Migrating toward the New Reality
Focus 1999
� Weeklong training � Travel � 5” thick binders � Instructor led
Focus 2013
� Quick & Focused � Training on Demand � Short PDFs � Videos illustrating
software
Who are your clients ? Internal or External Clients � Connection speed for clients � Work Schedule � Technical background
� Treat all levels with respect � Don’t assume adoption of new technology is
related to age/ generation
� Paper/Digital Files are still key
Framework � Style Guide � Job-Aides � Videos � Lesson Plans
Develop Your Style Guide � Microsoft Manual of Style (4th edition) � Apple Style Guide � Esri Style Guide
� Exists but ????
� Current project is to blend the above
Job-Aides � Develop an organization look& feel � Templates
� Goals � Objectives � Assumptions � Instructions � Exercises
� Use as a script for your videos � Something for your users to quickly reference
Videos � Client needs will dictate
� Style of Intro – big video = big bandwidth � Put a face on your voice (demystifies) � Context
� Speed… � Highly technical = quick moves � Beginner = slower pace
� Articulate every single click
� Use PowerPoint as a guide
Example from CO OEM � Google Maps Playlist
� http://www.youtube.com/playlist?list=PLN-3rWALCWi_EyAo6XT4bhfzyqdo-Fc9C&feature=c4-feed-u
� Google Maps- Data from ArcGIS to
Google Maps � 5:50 � http://www.youtube.com/watch?
v=K9iU5MUafQQ
Video Hosting � YouTube <my solution>
� Free � Play lists can be shared � 15 minute limit
� Vimeo
� Brightcove
TechSmith Tools
SnagIt
� Quick screen captures
� Easy graphics modifications
� Simple to highlight / point
Camtasia
� Easy editing voice/video
� Ability to highlight cursor on video
� Add in slides before/after
Lesson Plans � Speaking from the same place for each
webinar � Outline brief points (not word for word) for
each slide. � State protocols such as-
� use which web browsers � Stage opened tabs � Never type in ALL CAPS
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