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Smart & Secured UKRAINE ENERGY
Agenda
1. Ukraine DSO Issues, challenges and Business needs – NES experience
2. How the NES AMI Platform can help Ukraine3. Smart LVIV OBLENERGO 4. Smart VOLYN OBLENERGO5. Smart KHMELNYTSK OBLENERGO6. Proposed Solution Description7. NES Capabilities & Experience 8. Questions
Agenda
1. Ukraine DSO Issues, challenges and Business needs – NES experience
2. How the NES AMI Platform can help Ukraine3. Smart LVIV OBLENERGO 4. Smart VOLYN OBLENERGO5. Smart KHMELNYTSK OBLENERGO6. Proposed Solution Description7. NES Capabilities & Experience 8. Questions
Energy bills & Cash-flow – Meter 2 Cash process – Revenue assurance
Incorrectly estimated readings, Non-technical losses, Errors in reading proces, Non-payment, Delayed payments, Bad debts, Lack of revenue assurance processes
DSO Issues, challenges and Business needsNES experience
Many important business processes conducted by the DSO’s require re-engineering to increase operational and financial efficiency.
Poor Grid quality and non efficient grid maintenance processes
Huge number of outages Long time to restore Lack of energy quality control, Lack of automation, Poor grid technical status knowledge, Technical losses Lack of data for analytics .
Many important business processes conducted by the DSO’s require re-engineering to increase operational and financial efficiency.
DSO Issues, challenges and Business needsNES experience
Security of the grid and energy supply process
Disperse and out of date IT / OT Systems The aging critical infrastructure (grid control, substation
automation - if any) Lack of well defined cyber security regulations and politics Lack of control and update of security mechanisms Lack of deep knowledge of potential security issues and security
risk mitigation techniques
Many important business processes conducted by the DSO’srequire re-engineering to increase operational and financial efficiency.
DSO Issues, challenges and Business needsNES experience
Enhancement of quality of supply: Reduce number of outages and their durations
Advanced load management: Implement and promote Time of Use tariffs
Operation & Maintenance labor cost reduction: limit need for personnel for basic activities and
upgrade personnel skills Customer satisfaction:
Increase tariff options and implement outage management
Achieve financial efficiency of Meter to Cash processReduce non-technical lossess and uncollectables
Enhance the overall security of the Grid and AMI Systems in particular
Implement SmartGrid security mechanisms and processes
DSO Issues, challenges and Business needsNES experience
Advanced demand management: Reduce peak loads via load control
Renewable energy integration: Integrate net metering functionalities
Retail offer improvement: Provide new services to customers
Multipurpose billing services: Unify data collection for electricity, water and gas
utilities
DSO Issues, challenges and Business needsNES experience
Agenda
1. Ukraine DSO Issues, challenges and Business needs – NES experience
2. How the NES AMI Platform can help Ukraine3. Smart LVIV OBLENERGO 4. Smart VOLYN OBLENERGO5. Smart KHMELNYTSK OBLENERGO6. Proposed Solution Description7. NES Capabilities & Experience 8. Questions
How the NES AMI Platform can help
Business Need = take the challenge and solve the issue
Energy bills & Cash-flow – Meter 2 Cash process – Revenue assurance
Incorrectly estimated readings No more estimation – real consumption data Non-technical losses Automatic Theft detection, Tampering alerts Errors in reading proces, No more manual readings = no more errors Non-payment, Service limit, Remote and automated disconnect/reconnect Delayed payments, Service limit, Remote and automated disconnect/reconnect Bad debts, Prepayment Lack of revenue assurance All above
processes
How the NES AMI Platform can help
NES AMI Platform
Poor Grid quality and non efficient grid maintenance processes
Huge number of outages Long time to restore Lack of energy quality control, Lack of automation, Poor grid technical status knowledge Technical losses Lack of data for analytics
LV Clean-up, Outage detection, Fault detection supportOutage detection, Fault detection supportVarious energy quality variables data collectionPossible to manage LV grid & share LV data with SCADAGrid tech. data collection during clean-up and daily opps. Transformer monitoring & balacing, feeder level balancing Full data available
NES AMI Platform
How the NES AMI Platform can help
Security of the grid and energy supply process
Disperse and out of date IT / OT Systems The aging critical infrastructure (grid control, substation automation - if any) Lack of well defined cyber security regulations and politics Lack of control and update of security mechanisms Lack of deep knowledge of potential security issues and security risk mitigation
techniques
Full end to end system security implemented and described
NES AMI Platform
How the NES AMI Platform can help
Most Proven & Reliable: NES offers the same PLC technology that is powering almost 40M smart meters with millions deployed now for 14+ years. This PLC technology averages 99.8%+ daily data availability and exceeds SLAs in the projects.
Most Secure: NES platform provides comprehensive multi-layer security as a vital national security requirement for Ukarine utilizing standards-based state-of-the-art security with advanced tamper/intrusion detection and upgradeable security without changing the hardware platform.
Interoperable: Based on open published standards (ETSI) and not proprietary closed standards. Supported by OSGP Alliance with multiple vendors and integrators, and interoperability testing and certification by DNV GL (KEMA).
Future proof: Modular meter and DC design enables future remote upgrades for new functionality and new security. Linux-based DC supports multiple smart grid applications, extensible I/O and distributed control.
Rugged: Reliability has been demonstrated and tested in harsh environments similar to some rural areas of Ukraine
How the NES AMI Platform can help
Quality: Designed and tested for reliability (20 year life with < 0.2% annual failures). HALT/HASS, environmental, MTBF lifetime testing Product, Operational and Institutional Quality Management
Programs Design for Manufacturing (DFM): Designed for easy portability
and technology transfer to local production or local assembly. Certified: All of our meters are MID certified by NMI and OSGP
Certified by DNV GL (KEMA). Grid Management: Advanced application platform for smart grid
management—not just meters. LVGM (low voltage grid mapping) for topology management combined with tampering and power quality measurments for advanced grid analytics, in addition to the advanced load management.
Innovation: NES HQ and R&D are located in Silicon Valley; products are manufactured in EU.
How the NES AMI Platform can help
16
State-of-the-art Meter2Cash process Automated meter reading
operation. Eliminate estimates, re-reads and reader errors / fraud
Pre-payment Reduction in non-technical
losses Terminal tamper detection
even while the meter is powered down
Immunity to severe magnetic tamper
Neutral metering and disconnection
Load-side bypass checking Reduction in technical losses
Automated transformer balancing
Right-sizing distribution transformers
Increase service offerings Flexible multi-tariff Integration of water, gas,
distributed PV, storage, wind Security, life-safety value-
added services
Transformer protection and demand-side management Rapid load reduction Unique mapping of loads to
transformers ensures correct load-reduction decisions
Enhanced reliability and quality of supply Unique wire analysis by PLC
enables prediction of transformer, cable, splice failures
Outage pinpointing through rapid restoration reporting solution
Grid management Improved customer service
Immediate, 24/7 move-in/move-out processing
Reduction/elimination of billing errors
Immediate online investigation of power quality issues
Increase Grid Security
Benefits for DSOHow DSO will benefit from NES Architecture
Benefits for DSOBusiness Case Development 1/3
NES, during the Implementation Planning Phase will provide a Business Case report to Client to indicate an “operational ” cost - benefit business case evaluation, of a future AMI implementation throughout Client service territory.
The term “operational” means that the scope is focused on AMI specifically and a Client delineated set of potential costs and benefits.
In performing a future evaluation, NES uses methodologies that follow generally accepted professional industry standards in estimating these projected costs and benefits.
In connection with performing this evaluation, NES will examine and use documents and metrics that will be requested by NES and supplied by Client in order to customize the Business Case specifically for Client.
The NES evaluation includes the specification of 10 benefits for Field Operations and Outage management and 7 benefits for Billing, Customer Care and Others. Many of these benefits are avoided costs. Each benefit is built from a detailed understanding of the proposed business process change that will impact the activity area.
The financial impacts associated with AMI benefits are determined by comparing two states. First, the “Before AMI Implementation”
state will extrapolate Client’s current business structure and cost over time.
Second, an “After AMI Implementation” business state is similarly constructed, which estimates the impacts over time of automation.
Field Operations & Outage Management
1. Manual meter reads (100% cost reduction)2. Manual off-cycle meter reads (100% cost
reduction)3. Manual disconnect/reconnects (100% cost
reduction)4. Single call dispatches for false meter issues
(100% cost reduction)5. Conduct remote meter sampling/testing
(100% cost reduction)6. AMR meter reads (80% cost reduction)7. Voltage monitoring (80% cost reduction)8. Outage assessment time (40% cost
reduction)9. Outage repair time (20% cost reduction)10. False outage calls (80% cost reduction)
Billing, Customer Care & Other
1. Power theft/tampering (70% cost reduction)2. Support for Dynamic Pricing "Out-of-Box"
(70% implementation cost reduction)3. Incorrectly moved/orphaned meters
(100% cost reduction)4. Re-bills - annually (30% cost reduction)5. Customer Inquiries/Billing Disputes
(90% cost reduction)6. Uncollectables (90% cost reduction)7. Offering Prepaid
(90% implementation cost reduction)
Based on the interviews and deep understanding of our Client’s processes and infrastructure, NES is able to enrich Business Case by calculation of benefits, that are unique to our Client.
(based on "benchmark" data that impact respective calculations)
Benefits for DSOBusiness Case Development 2/3
Field Operations & Outage Management
1. Transformer predictive maintenence against failures (based on transformer montoring)
2. Power quelity isues (based on meter sensors capabilities)
3. LV grid behaviour continous monitoring (outage prediction – „meters as synchrophasors”)
4. Outage detections5. Outage detection and Restoration Raporting
(SAIDI / SAIFI)6. Service Quality Assurance Application
Billing, Customer Care & Other
1. Revenue loss2. Prepayment3. Customer portal
Other values, that are specyfic for the given DSO – not calculated withi Business Case simple way
Benefits for DSOBusiness Case Development 3/3
Agenda
1. Ukraine DSO Issues, challenges and Business needs – NES experience
2. How the NES AMI Platform can help Ukraine3. Smart LVIV OBLENERGO 4. Smart VOLYN OBLENERGO5. Smart KHMELNYTSK OBLENERGO6. Proposed Solution Description7. NES Capabilities & Experience 8. Questions
NES Estimation Highlights for Lviv Turn Key AMI Pilot Project
Project Mission
.The Project Mission is to bring Ukraine energy grid in to the new era of operations with outstanding level of safety, reliability and efficiency by implementing together a market leading Smart Metering / SmartGrid solution.
This enables Ukraine DSO’s to provide to the community a continuous and qualitative supply with energy power at competitive prices, also to be an efficient public company in terms of financial results.
22
Project Objectives:
The proposed implementation Project will have the following main goals in order to meet Ukrainian Energy Regulatory Office Objectives Enhancement of quality of supply - Reduce number of
outages and their durations Advanced load management - Implement and promote Time
of Use tariffs Operation & Maintenance labor cost reduction - limit need
for personnel for basic activities and upgrade personnel skills
Customer satisfaction - Increase tariff options and implement outage management
Achieve financial efficiency of Meter to Cash process - Reduce non-technical lossess and uncollectables
Enhance the overall security of the Grid and AMI Systems in particular - Implement SmartGrid security mechanisms and processes
Advanced demand management - Reduce peak loads via load control
Renewable energy integration - Integrate net metering functionalities
Retail offer improvement - Provide new services to customers Multipurpose billing services - Unify data collection for
electricity, water and gas utilities
Facts and Challenges:
Energy bills & Cash-flow – Meter 2 Cash process – Revenue assurance
Incorrectly estimated readings Non-technical losses, Errors in reading proces, Non-payment, Delayed payments, Bad debts, Lack of revenue assurance processes
Poor Grid quality and non efficient grid maintenance processes
Huge number of outages Long time to restore Lack of energy quality control, Lack of automation, Poor grid technical status knowledge, Technical losses Lack of data for analytics
Security of the grid and energy supply process Disperse and out of date IT / OT Systems The aging critical infrastructure (grid control, substation
automation - if any) Lack of well defined cyber security regulations and
politics Lack of control and update of security mechanisms Lack of deep knowledge of potential security issues and
security risk mitigation techniques
Ukraine Current Situation
23
Lviv DSO Key Facts
24
Business Case MetricsProject Life (Project Life is typically between 20 and 25 years) 16
Discount Rate 2,00%
Total Meters InstalledTotal Meters being replaced/Installed 304 604
Field Operations Cost Information (Note: enter utility data in yellow fields to derive benefit calculations)
Number Of Off-Cycle Meter Reads Per Month 3 600
Number Of Disconnect/Reconnect Requests Monthly 1 080
Total Resources Assigned To Voltage Monitoring 2,00
Estimated Number of Annual Outages 7 400,00
Average Duration Per Outage (Hours) 0,47
Total Resources Assigned To Assess Outages 2,00
Total Resources Assigned To Outage Repair 50,98
Billing-Customer Care-Other Cost Information (Note: enter utility data in yellow fields to derive benefit calculations)
Total Annual Revenue (based on total meters ordered - not based on total meter population) 1 967 186 760,00 ₴
% Annual Revenue Lost to Theft (estimate is 2% in U.S.) 3,00%
Average monthly meter bill 538,00 ₴
Total number of bills sent out monthly 299 104
Estimated percent of bi ll ing related customer calls (Monthly) 5,00%
Cost per inquiry 5,00 ₴
Percent of non-paying customers 2,60%
Phase I – Proposed Setup
Phase I• 304 604 Meters (SP-, PP- Meters) for Residential & Commercial customers - Installation• Implementation of the Head-end System for Smart Meters (NES HES) + integration with grid• LV Grid Clean-up• Achieving Data Collection KPIs• Program Management
Phase II• CT Meters for MV/LV Transformers• Balancing System • CT Smart Meters for Industrial Customers• Metering Infrsatructure Asset Management System• Business Processes Analysis and Re-engineering• Implementation of the Meter Data Management (MDM) • Integration into the third party CRM & Billing System for the Meter to Cash process
25
Architecture – Phase I
26
Phase I
Phase I – Turn Key Project Focused on Residential Meters
27
Project exclusive deliverables:
NES AMI-System including: NES System Software – Smart Grid platform Software Element Manager – HES System User Web Interface including AMI network Automated Topology
Management (ATM) AMI infrastructure components, including SP/PP-Phase Smart Meters, Distributed Control Nodes,
Program Management All sub-project management and coordination Result oriented approach Requirements management approach Organisation Change Management
Process Oriented implementation Installation Logistics and Workforce Management
27
Based on the NES experience from similar implementation Projects, we present below the financial estimation – only as an initial forecast, that might change, due to new facts / knowledge regarding Client Enterprise strategy and challenges as well as NES and its Partners strategy changes
Phase I – Turn Key Project Focused on Residential & Commercial Meters Financial Information
Metering Infrastructure Elements + Installation ЛьвовMeters 304 604 NES HES SYSTEM & Metering inftastructure $28 839 172Installation and implementation Services $2 854 401Integration, HW/SW Operating, Implementation and Maintenence Services Costs $554 290
TOTAL PHASE I $32 158 081
Return on Investment 16 years / 2% Interest $50 306 110
Program Management – prefered method Due to the complexity of the project that consist of number of defined multi-item software and infrastructure implementation areas (including Billing and CRM Project, that has to be fully coordinated with AMI and GMS implementation) and the number of the teams that will cooperate to achieve the goals agreed with OSHEE – NES and S&T strongly advice OSHEE to utilize the Program Management method, to keep the several parallel projects coordinated and governed properly.
Agenda
1. Ukraine DSO Issues, challenges and Business needs – NES experience
2. How the NES AMI Platform can help Ukraine3. Smart LVIV OBLENERGO 4. Smart VOLYN OBLENERGO5. Smart KHMELNYTSK OBLENERGO6. Proposed Solution Description7. NES Capabilities & Experience 8. Questions
NES Estimation Highlights for ПАТ Волиньобленерго Turn Key AMI Pilot Project
Project Mission
.The Project Mission is to bring Ukraine energy grid in to the new era of operations with outstanding level of safety, reliability and efficiency by implementing together a market leading Smart Metering / SmartGrid solution.
This enables Ukraine DSO’s to provide to the community a continuous and qualitative supply with energy power at competitive prices, also to be an efficient public company in terms of financial results.
32
Project Objectives:
The proposed implementation Project will have the following main goals in order to meet Ukrainian Energy Regulatory Office Objectives Enhancement of quality of supply - Reduce number of
outages and their durations Advanced load management - Implement and promote Time
of Use tariffs Operation & Maintenance labor cost reduction - limit need
for personnel for basic activities and upgrade personnel skills
Customer satisfaction - Increase tariff options and implement outage management
Achieve financial efficiency of Meter to Cash process - Reduce non-technical lossess and uncollectables
Enhance the overall security of the Grid and AMI Systems in particular - Implement SmartGrid security mechanisms and processes
Advanced demand management - Reduce peak loads via load control
Renewable energy integration - Integrate net metering functionalities
Retail offer improvement - Provide new services to customers Multipurpose billing services - Unify data collection for
electricity, water and gas utilities
Facts and Challenges:
Energy bills & Cash-flow – Meter 2 Cash process – Revenue assurance
Incorrectly estimated readings Non-technical losses, Errors in reading proces, Non-payment, Delayed payments, Bad debts, Lack of revenue assurance processes
Poor Grid quality and non efficient grid maintenance processes
Huge number of outages Long time to restore Lack of energy quality control, Lack of automation, Poor grid technical status knowledge, Technical losses Lack of data for analytics
Security of the grid and energy supply process Disperse and out of date IT / OT Systems The aging critical infrastructure (grid control, substation
automation - if any) Lack of well defined cyber security regulations and
politics Lack of control and update of security mechanisms Lack of deep knowledge of potential security issues and
security risk mitigation techniques
Ukraine Current Situation
33
ПАТ Волиньобленерго DSO Key Facts
34
Business Case MetricsProject Life (Project Life is typically between 20 and 25 years) 16
Discount Rate 2,00%
Total Meters InstalledTotal Meters being replaced/Installed 367 213 Field Operations Cost Information (Note: enter utility data in yellow fields to derive benefit calculations)
Number Of Off-Cycle Meter Reads Per Month 3 123 Number Of Disconnect/Reconnect Requests Monthly 207 Total Resources Assigned To Voltage Monitoring 6,00 Estimated Number of Annual Outages 6 148,00 Average Duration Per Outage (Hours) 2,75 Total Resources Assigned To Assess Outages 8Total Resources Assigned To Outage Repair 61,46 Billing-Customer Care-Other Cost Information (Note: enter utility data in yellow fields to derive benefit calculations)
Total Annual Revenue (based on total meters ordered - not based on total meter population) 749 114 520,00 ₴% Annual Revenue Lost to Theft (estimate is 2% in U.S.) 13,00%Average monthly meter bil l 170,00 ₴Total number of bil ls sent out monthly 259 488 Estimated percent of bil l ing related customer cal ls (Monthly) 3,00%
Cost per inquiry 9,52 ₴Percent of non-paying customers 4,05%
Phase I – Proposed Setup
Phase I• 304 604 Meters (SP-, PP- Meters) for Residential & Commercial customers - Installation• Implementation of the Head-end System for Smart Meters (NES HES) + integration with grid• LV Grid Clean-up• Achieving Data Collection KPIs• Program Management
Phase II• CT Meters for MV/LV Transformers• Balancing System • CT Smart Meters for Industrial Customers• Metering Infrsatructure Asset Management System• Business Processes Analysis and Re-engineering• Implementation of the Meter Data Management (MDM) • Integration into the third party CRM & Billing System for the Meter to Cash process
35
Architecture – Phase I
36
Phase I
Phase I – Turn Key Project Focused on Residential Meters
37
Project exclusive deliverables:
NES AMI-System including: NES System Software – Smart Grid platform Software Element Manager – HES System User Web Interface including AMI network Automated Topology
Management (ATM) AMI infrastructure components, including SP/PP-Phase Smart Meters, Distributed Control Nodes,
Program Management All sub-project management and coordination Result oriented approach Requirements management approach Organisation Change Management
Process Oriented implementation Installation Logistics and Workforce Management
37
Based on the NES experience from similar implementation Projects, we present below the financial estimation – only as an initial forecast, that might change, due to new facts / knowledge regarding Client Enterprise strategy and challenges as well as NES and its Partners strategy changes
Phase I – Turn Key Project Focused on Residential & Commercial Meters Financial Information
Metering Infrastructure Elements + Installation Волиньобленерго Meters 367 213 NES HES SYSTEM & Metering inftastructure $34 715 800Installation and implementation Services $3 408 603Integration, HW/SW Operating, Implementation and Maintenence Services Costs $570 900
TOTAL PHASE I $38 588 911
Return on Investment 16 years / 2% Interest $57 369 165
Program Management – prefered method Due to the complexity of the project that consist of number of defined multi-item software and infrastructure implementation areas (including Billing and CRM Project, that has to be fully coordinated with AMI and GMS implementation) and the number of the teams that will cooperate to achieve the goals agreed with OSHEE – NES and S&T strongly advice OSHEE to utilize the Program Management method, to keep the several parallel projects coordinated and governed properly.
Agenda
1. Ukraine DSO Issues, challenges and Business needs – NES experience
2. How the NES AMI Platform can help Ukraine3. Smart LVIV OBLENERGO 4. Smart VOLYN OBLENERGO5. Smart KHMELNYTSK OBLENERGO6. Proposed Solution Description7. NES Capabilities & Experience 8. Questions
NES Estimation Highlights for KHMELNYTSKOBLENERGOTurn Key AMI Pilot Project
Based on the NES experience from similar implementation Projects, we present below the financial estimation – only as an initial forecast, that might change, due to new facts / knowledge regarding Client Enterprise strategy and challenges as well as NES and its Partners strategy changes
Phase I – Turn Key Project Focused on Residential & Commercial Meters Financial Information
Metering Infrastructure Elements + Installation KamianetMeters 41,823 NES HES SYSTEM & Metering inftastructure $3,566,932Installation and implementation Services $441,665Integration, HW/SW Operating, Implementation and Maintenence Services Costs $251,724
TOTAL PHASE I $4,260,321
Return on Investment 16 years / 2% Interest $4,411,502
Agenda
1. Ukraine DSO Issues, challenges and Business needs – NES experience
2. How the NES AMI Platform can help Ukraine3. Smart LVIV OBLENERGO 4. Smart VOLYN OBLENERGO5. Smart KHMELNYTSK OBLENERGO6. Proposed Solution Description7. NES Capabilities & Experience 8. Questions
Process High Data Volumes, Share Relevant
Information
Eliminate Failure, Sense and Respond, Drive Total Reliability
Local, Real-Time,Autonomous
Decisions
Make it Easy to Add Applications, Over
Time
Proposed Solution DescriptionNES System - The Energy Control Network for Grid Modernization
Proposed Solution DescriptionNES System – 3 Tier Architecture
Node Layer
Linux-basedCorrelation of data from devicesUSB connectivity to other devices & networksLV Grid MappingApps for local data processing and delegated control from head-endControl of communication, no lost bandwidth due to collisionsPrescribes repeater path for all communicationDiscovery of newly installed or orphaned devicesMaintains most efficient communication path to all devices at all times, dynamic update to new conditionsAutomatic collection of all data records to DC as soon as available
Data Center Software
Meter to DC assignment reducing cross talk influencesDC function configuration to ensure adequate time for communication Analytics coordinating across all levels of architectureNew Grid Apps with modern customizable UIsExpanded integration and device communications abilityEnable both apps and monitoring/grid health dashboard
Grid Sensors/Meters
New communication media underneath OSGPGPRS/UMTS point-to-point, Wireless MeshingBPSK proven, reliable PLC technologyHigh speed PL (G3 or IEEE 1901.2) Security enhancement (AES encryption, key management services)Measures signal strength and margin on all communicationsAll devices can act as repeaters for communication and discoveryHeadroom for new firmware enhancements and new features, expand networking expansionOther protocols transported by OSGP, i.e. DLMS
Proposed Solution DescriptionOSGP Alliance
Open Smart Grid Protocol (OSGP) is an open standard used for smart grid applications and digital metering worldwide
Brings high-performance and reliability TODAY Best-in-class CENELEC A-band power line performance Highly efficient and scalable communications and control protocol Adaptive and directed meshing
Provides headroom to grow and support future applications Built-in, mandatory security and privacy for every data exchange Interoperability with other standards
Enables technology evolution while preserving past investments
Proposed Solution DescriptionNES System - OSGP Is Built For a Networked Grid
48
End-to-end device communications & control Three tier architecture for decentralized applications Multi-vendor, multi-device interoperability The highest communication reliability in the industry, > 99.8%) Automatic topology management - OSGP-based systems automatically
discover the power line topology, meters and other devices connected to the power line, and can report this information back to the utility data center.
Rich power-quality data to enable sophisticated smart grid applications.
Secure firmware upgrades over the network. Non-meter devices can use the OSGP infrastructure to communicate
with the utility’s enterprise software. This makes the meter and other OSGP device data available to new smart grid applications.
Proposed Solution DescriptionOSGP Protocol Capabilities
Proposed Solution DescriptionNES System - Reliable Collection of Rich Data Set
No other vendor has been able to achieve this!Why this is so important?
Proposed Solution DescriptionNES System - Reliable Collection of Rich Data Set
Why this is so important…?
• Decreased Non-Technical Losses• Advanced tariff plans (TOU, CPP)• Demand Management• Reliable and rich meter data• Decreased OPEX
• Low Non-Technical losses• Automated processes & workflows• Clean & consistent data• Ready for Various market models• Ready for unboundling• Revenue Protection – meter & system• Collection improvements
• Low Technical losses • Advanced maintenance – CBM/PBM • Asset lifecycle management • Automated grid operations management• Low SAIDI & SAIFI
• Right decisions• Low risk• Secure planning
AMI Value Reverse pyramid - standard Benefits based on current data access
• Low Non-Technical losses (various meter types)• Revenue protection – meter + analytics• Collection improvements – Prepaid• Decreased Technical losses – meters/sensors • LV grid operations management – SCADA/GIS• Outage management – lower SAIDI / SAIFI• Advanced tariff plans (TOU, CPP)• Demand Management• Reliable and rich meter data• Decreased OPEX
• Automated processes & workflows• Clean & consistent data• Ready for Various market models• Ready for unboundling• Revenue Protection – analytical• Collection improvements – smart collection
• Low Technical losses • Advanced maintenance – CBM/PBM • Asset lifecycle management • Automated grid operations management• Low SAIDI & SAIFI
• Right decisions• Low risk• Secure planning
Proposed Solution DescriptionNES System - Reliable Collection of Rich Data Set
Why this is so important…?
AMI Value Reverse pyramid – NES advanced version Benefits based on current data access
Proposed Solution DescriptionNES Architecture Benefits
52
Maximizes grid intelligence while minimizing operating costs by embedding communications and monitoring directly into the electricity grid.
Creates an open environment for competitive services to adapt, modify, and extend their energy and metering services, using market-leading software, hardware, and service providers.
Eliminates risk by freeing a utility to focus on its primary network asset — the electricity grid— by leveraging established, IP-based backhaul communications providers regardless of technology.
Delivers certainty that the system will perform to customers’ and stakeholders’ expectations through a history of reliability, performance, and cost savings provided to tens of millions of homes.
Future proof supporting integration and interoperability with different technologies, vendors and protocols
53
We assume, Ukraine is considering the overall systems security as one of the most important aspects for the technical evaluation for the smart metering system as a national security concern for Ukraine. The Networked Energy Services (NES) infrastructure provides many mechanisms to ensure the security and reliability of data collection, transfer and storage.
Multi-layer security is an integral part of the NES system architecture, and both authentication and encryption are mandatory in the system. All data in every message - regardless of protocol or medium - is encrypted end-to-end for each link from the meter to NES System Software, and back again. This protects the privacy of customer information, and ensures data integrity. In addition, every message is authenticated.
Proposed Solution DescriptionSecurity
54
Always OnSecurity is a cornerstone of NES System and cannot be removed. This is to minimize the risk of misconfiguration and to mitigate a whole class of attacks that aim to disable or subvert security mechanisms.Efficient and ReliableThe hardware, software, and the network architecture that brings it all together have been carefully selected and optimized for even the most resource-constrained and unreliable networks and devices. As a result, NES System delivers exceptional performance and reliability while maintaining a secure system. Professional Security Audits and ResearchNES System is regularly audited by professional third-party security experts to make sure our solution’s security guarantees are met in theory as well as in practice. NES is also engaged in academia to follow and help advance the state-of-the-art in grid security.
Best PracticesThe design and implementation of NES System strictly follows modern and proven best practices and recommendations from security experts and renowned organizations such as NIST and ENISA. Key management, selection of cryptographic algorithms, key lengths, security protocols, audit logging, and intrusion detection are just some of the areas where NES System relies on decades of security research and proven methods.
Disaster RecoveryUnfortunately, there is no such thing as a perfect threat-prevention system for smart grids in practice. NES System is therefore designed to provide the information and tools needed so utilities can thrive in the face of cyberattacks and business crises.TransparencyNES system does not, and will never, use or rely on proprietary protocols or algorithms. The NES security system is secure even if everything about it, except the keys, is known.
Proposed Solution DescriptionNES System – Security 1/2
55
End-to-End Security and PrivacyThe NES architecture enables efficient and scalable end-to-end protection (encrypted and authenticated) of customer data and meter management. This ensures that customer data originating from a meter is unreadable until it reaches the utility’s central system, and that only the central system is able to reconfigure the meters.
CompartmentalizationSmart meter deployments can contain millions of meters located in potentially hostile environments. In Patagonia, a meter compromise does not lead to the compromise of other meters or nodes in the grid. This minimizes the risk of attacks spreading from the millions of edges in a grid and reduces the impact of meter compromises in general.
Device SecurityNES meters and data concentrators (DCs) are fully equipped with modern software and hardware tamper-prevention and detection mechanisms. Meter HSMs, encrypted key stores, and physical tamper alarms are just some of the mechanism in place to prevent and detect physical tampering of a meter or a DC.
Network SecurityAll network links in Patagonia provide confidentiality (encryption), integrity, mutual authentication, and replay protection. Denial of Service; and other availability-limiting scenarios, are mitigated as much as the underlying network infrastructure allows for.
Key ManagementKeys are automatically updated/renewed on a regular basis with respect to a key life cycle configuration, and can also be revoked and updated manually. This reduces the overall risk of compromised keys.
Proposed Solution DescriptionNES System – Security 2/2
Agenda
1. Ukraine DSO Issues, challenges and Business needs – NES experience
2. How the NES AMI Platform can help Ukraine3. Smart LVIV OBLENERGO 4. Smart VOLYN OBLENERGO5. Smart KHMELNYTSK OBLENERGO6. Proposed Solution Description7. NES Capabilities & Experience 8. Questions
A Legacy of Innovation; A Future Without Limits
From the Innovative Minds at Apple and Echelon, we have built Networked Energy Services with the leading minds and technology to usher in a new era of smart energy to make the world a better place.
Smart ComputingInnovation
Smart CommunicationsInnovation
Smart GridInnovation
1988Echelon founded by AC Markkula to create energy control solutions
1990Launched the LonWorks control networking platform
2010
1998IPO on NASDAQ
2000Won Enel contract for enabling technology for 30M+ smart meters
2005Won first major NES production customer: Vattenfall Sweden
2012
2011First major streetlighting win in China
2000Honeywell makes global commitment to LonWorks
2009Won Duke Energy
contract
2009LonWorks becomes global
ISO standard for building controls
1999LonWorks
becomes US national control
standard
2004US Army Corps of
Engineers standardizes on LonWorks smart buildings
2006LonWorks becomes China national control standard
Pioneering Energy Control
Worldwide Operations
USA headquarters R&D Centers located in Silicon
Valley, Fargo, ND & Poland Regional Offices located
throughout the world including Poland, Germany, Austria, UK, Netherlands, Taiwan, UAE & Lebanon
Products are Designed in the USA/Europe, Manufactured in Europe (Poland).
Partners include Mitsubishi, Apator, Panasonic, Oracle, etc. make OSGP compatible products & software
Italy powers 30 million meters
United States 630K meters
Sweden 600K meters
Finland 670K meters
Netherlands65K meters
Denmark 390K meters
Sweden 400K meters
Sweden 38K meters
Austria 175K meters
Denmark 170K meters
Poland 330K meters
Russia 410K meters
Denmark 235K meters
South Africa35K meters
Actual projects running for years, with industry-leading reliability and performance
History of Successful Projects
Results Matter - Field Proven Reliability
Scalable to Millions smart meter devices in 1 yearISO and EU MID CertifiedGlobal markets: IEC (and BS), ANSIExpansion factories in planning in the Middle East and Caribbean
Designed in California, Built in the European Union
Why Choose NES? Proven, Open, Multi-Application, Insight
Powering hundreds of millions of smart grid
transactions daily
Safe Choice
Proven Partner Open Standard InsightMulti-Application
Open and extensible at every level of the
architecture
Future-proof
Beyond AMI; add more applications and services
over time
Best ROI
Local intelligence and data points allow utilities
to troubleshoot and predict more network
problems
Reduce costs Improve reliability (99+%)
…
Represents Highly Attractive Adjacency to Existing Business
Focus on Innovation—3 Tier Next Gen EAP
Platform Leveraging the Latest in Embedded Technologies
OSGP Alliance
Example OSGP Devices
• Solar Inverters• Utilities can measure renewable energy generation• Most solar systems include their own metering• ControlPoint can attach an Inverter to AMI
• EV charging stations• Distributed Control via Edge Control Node• Manage charge times, Manage load
• Grid Automation• Transformer Asset Management
• CT metering plus multiple sensor inputs• Monitoring switch gear / automatic re-closers• Power factor controllers• Load Management controls
Some Smart Grid Devices
Smart City Linz 250.000 (electricity) + district heating, gas and water load management (replacement of ripple control system): Energy related services:
Substations Monitoring Automated Street Lighting Individual billing (sub-metering for third parties)
SMART CITY WROCLAW
CASE STUDY
TAURON OVERVIEW
TAURON OVERVIEW
OBJECTIVES
• 100% DATA• 100% Connectivity• Interchangeability• Security• Meter + GRID Sensor• Open HAN port• Optimal TCO
POLAND – SMART GRID STRATEGY
QUANTITY
users 2014 2015 2016 2017 2018 2019 2020
PGE 5 000 000 250 000 250 000 500 000 1 000 000 1 000 000 1 000 000 1 000 000
TAURON 5 200 000 260 000 260 000 520 000 1 040 000 1 040 000 1 040 000 1 040 000
ENEA 2 200 000 110 000 110 000 220 000 440 000 440 000 440 000 440 000
ENERGA 2 800 000 140 000 140 000 280 000 560 000 560 000 560 000 560 000
RWE 900 000 45 000 45 000 90 000 180 000 180 000 180 000 180 000
Other 400 000 20 000 20 000 40 000 80 000 80 000 80 000 80 000
TOTAL: 16 500 000 825 000 825 000 1 650 000 3 300 000 3 300 000 3 300 000 3 300 000
POLAND – SMART GRID STRATEGY
• DATA HUB - OIP
POLAND – SMART GRID STRATEGY
Data collection 15 min LP – SLA - 95% (n+6), 99,5% (n+36), 100% (n+
System performance SLA Universal interchangable HAN port
POLAND – SMART GRID STRATEGY
80
TAURON OVERVIEW
81
TAURON OVERVIEW
COMPETITION LANDSCAPE
83
TAURON OVERVIEW
Key Safety Investment criteriaObjectives in TAURON roll out meet Regulatory approach
1. High SLA as a key project success criteria - end-to-end solution providers - reliable , experience protocol
2. Features: - Minimum 128 bit Encryption - HAN – open port - no limiting of any PLC technology - open solution2. Interchangebility and interoperability project scope with 2 vendors - legal and procurrement docuemntation - real intechangability 3. Decision criteria and scope - KPI
TAURON Smart City Wrocław Overview
OSGP Smart Meters are MEP Enabled for all kind of Applications - Future-proof, Secure and Inter-operable
•Water, Gas and Heat meters•Load control devices•In-Home Displays•Home gateways•Additional security services•And much, much more!
Project methodology with end2end Smart Grid know-how
88
Project methodology with end2end Smart Grid know-how
89
89
PlanningCustmer
infoPlaning areaLetter send
DC Com.
Meter roll out clean up Custermers
clean upInstallation
delivery Com. clean up
Statistic period
SAT-N delivery
SAT-N deliveries
FA delivery
SAT-N deliveriesSAT-N
deliveries
Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11
Milestone Milestone Milestone
Project methodology with end2end Smart Grid know-how
90
Teams managedby Coordinators
Coordinators – Leaders of teams
CoordinatorRollout planning and communication with
client
Coordinator Installation teams
management in the field
Coordinator Supply technical verification and
complain management
Coordinator Communication infrastructure
preparation (LV/MV stations)
Coordinator Utilization of old
meters management
Coordinator Analytical and diagnosic tools
Coordinator Parametrization and order management
Coordinator Development
Coordinator Implementation and
integration
Coordinator IT security
management
Coordinator Incidents and IT
attacks management
ROLLOUT AREA MANAGER
HARDWARE AREA MANAGER
IT, SECURITY, INTEGRATION SERVICES MANAGER
Project Office
Financial Controller
Risk Management Officer
Processes and Change Management Officer
Quality and SLA management Officer
EXECUTIVE DIRECTOR
STARTEGIC MANAGEMENT OF SMART GRID PROGRAM
Team Take off of old
meters Team
IT security
Team Incidents and IT
attacks
Team Analysys and architecture
Team Implementation
and maintenance
Team Development
Team Testers
Team HW &SW requirements
Team Meter parametrization
Team Call Center services
Team Analytical and
diagnosic services
Team electric fitters &
installers
Team Technical pilot
installation
Team Technical support
Team Service of ordersTeam
Logistic and warehouse management
Coordinator Trainings
Coordinator Operational level of communication with
client
Project methodology with end2end Smart Grid know-how
Use case
Voltage deviation location identificationUser Experience
• Operations user interface depicts power quality issue
• Correlating information from multiple sensing points and GIS information allows source identification of issue
• Precise work instruction to resolve issue reduces time to trouble shoot in the field
• No customer visits to locate issue location required
Voltage deviation location identificationHow it works
• ΔU >7V (3%) → Deviation• LVGM + GIS maps sensor
location logically and geographically
• Fault location between fist sensor with deviation and after last without
Per Phase Voltage Measurements in 3-phase distribution grid
User Experience
Data Analysis
Sensor Network
Capture DataData becomes Insight
Display actionable, accurate Grid Information
Outage and Power Quality Monitoring
• Outage and phase loss• Sag and swell • Over current• Power factor• THD• Correlate information from all meters
in the LV grid
Power Quality Monitoring (cont’d)• Profiling Voltage values and classification of Voltage variation
between phases brings immediate, at a glance view of an issue with the earth connection on a particular feeder
Power Quality Monitoring
• Remotely Detect Power / Voltage Quality issues
Power Quality Monitoring (cont’d)• Analysis of the Supply Point Voltage series
compared to Transformer Output (or nearby meter)
[dotted lines = end-user supply point]
Power Quality Monitoring (cont’d)
• GIS integration helps identifying the point of failure
Agenda
1. Ukraine DSO Issues, challenges and Business needs – NES experience
2. How the NES AMI Platform can help Ukraine3. Smart LVIV OBLENERGO 4. Smart VOLYN OBLENERGO5. Smart KHMELNYTSK OBLENERGO6. Proposed Solution Description7. NES Capabilities & Experience 8. Questions
Thank you for your attention!