Teckinfo Solutions Pvt. Ltd. 2016-17

Our Journey1995 - Today

Paging Solution

Inbound Solution

Predictive Dialer

SMS Integration

Email Integration

Form/Screen Designer

IVR Flow Designer

Linux/Windows Web Based Agent UI

TPA Software Integration/Web API

Scalability

* Database / Application Redundancy* System Alerts* National Customer Preference Register (NCPR)

Integration* CRM Manager* Voice / Screen Recorder* WebRTC* Chat Integration* Facebook / Twitter / LinkedIn Integration* Mobile Client

Teckinfo Solutions Pvt. Ltd. 2016-17

Core Competencies

* Unified Contact Center Solutions Voice & Video Social Media ( Facebook, LinkedIn, Twitter, Blog) E-Mail / SMS / Chat

* Help Desk Solutions* CRM / CIM Solutions* Interactive Voice Response Solutions* Screen & Voice Recording Solutions* Apps * Announcement Systems & Other Communication Software

Teckinfo Solutions Pvt. Ltd. 2016-17

Offices & BranchesHead Office

New Delhi

Development Centers

New DelhiMumbai

HelpdeskNew DelhiMumbai

Sales & SupportBengaluruChennai

HyderabadMumbai

New DelhiInternational PresenceMiddle East – (UAE)

Africa – (Kenya, Nigeria & Uganda)South East Asia – (Singapore)

R&D CenterGurgaon

Teckinfo Solutions Pvt. Ltd. 2016-17

Rewards & Recognitions

Rated among India's best Solution Provider-Software for the year 2013 at CRN Leadership Summit 2013.

“20 Most Promising Unified Communication Solutions Companies” by CIO Review August 2014

“Listed in Product of Excellence for Customer Management Software Product by NASSCOM

Technoviti Award for Interdialog UCCS for innovative & disruptive technology in the BFSI sector.

Teckinfo Solutions Pvt. Ltd. 2016-17

Partners

Teckinfo Solutions Pvt. Ltd. 2016-17

Teckinfo’s Product Portfolio

Unified View with a Unified Queue

Automated, Predictive, Progressive & Preview

Dialer

Complaint / Inquiry

Management Software

Unified View & Retrieval For Recorded Files

High Performance IVR System

SMS based Alert & Query System

Automated Announcement System

Automated Voice Blasting Solution

Personal Console and Advanced

Reporting

Teckinfo Solutions Pvt. Ltd. 2016-17

Thank You

Website: www.teckinfo.comEmail: info@teckinfo.com

Telephone: +91 11 49605577 / 88