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Multi-National Deployment [email protected]
Momentum Telecom is a premier provider of Unified Communications and Collaboration solutions for business.
Momentum Telecom delivers a mobile, flexible and reliable HD voice and video solution seamlessly integrated with productivity applications to simplify communications and improve efficiency.
Multi-National Deployment
Business Continuity & Disaster Recovery
» Single platform with consistent user experience across locations
» Free on-net calling and extension dialing between all locations, including remote workers
» One contract & pricing plan
» Centralized global platform administration and support
» Easily scalable — add more users when you need them
» Significant savings on International calls
BENEFITS OF MOMENTUM TELECOM’S MULTI-NATIONAL SOLUTION
Best-in-Class Multi-National SolutionsMomentum Telecom, a pioneer of Unified Communications, has integrated many best-in-class options into one of the most advanced telecommunications platforms available. Momentum Telecom gives multi-national companies the centralized tools to effectively deliver and manage their employee’s communications choices with security, reliability and analytics while maintaining a consistent user experience.
Voice Over IPHigh quality, scalable, and reliable HD Voice delivers a better customer experience 55% US Hosted VoIP market
30% global market share
Unified CommunicationsEnjoy the ability to utilize multiple tools for more efficient and productive communications
Contact CenterPromote market share and profitability with Momentum Telecom’s Call Center and inContact Cloud Contact Center software
CRMIncrease efficiency and productivity of your CRM with integrated voice
Able to integrate with hundreds of CRM versions
MobilityBenefit from your UC features no matter your location or device
Solutions Portfolio
Business Continuity & Disaster Recovery [email protected]
GEOGRAPHIC REDUNDANCYMomentum Telecom’s network is geographically redundant — ensuring a business continuity solution your company can count on. Geographically separated data facilities and platform design have been engineered to protect against server failure, regional networking failures and natural disasters.
SEPARATION OF SIP & RTPSIP (Session Initiation Protocol) is used to initiate communications between two endpoints. Voice / video is contained in the RTP (Real Time Protocol) stream. Once a PSTN call is negotiated by Momentum Telecom (SIP), the media (RTP) is directly setup between endpoints.
INSIDE THE DATA CENTEROur Class 5 BroadSoft® cloud-based platform with advanced PBX functionality is designed with a high level of reliability, approaching 99.9999%. Every component in the data center has active redundancy in a high availability configuration with session border clustering for industry-leading performance and capacity.
PSTN / CARRIER REDUNDANCY In the US market, we have multiple paths to the PSTN network including multiple carriers and multiple gateway interconnection points for the highest reliability. Momentum Telecom originates and terminates “off-network” calls with Tier-1 providers. For international locations, customer will provide a local carrier.
Best-in-Class Multi-National InfrastructureThe Momentum Telecom platform is comprised of several carrier-class data centers, self-healing fiber optic ring networks and a Class 5 BroadSoft® cloud-based platform with advanced PBX functionality. It has multiple layers of redundancy—enabling maximum uptime and continuous operation with a high level of reliability. To dramatically reduce latency and offer network flexibility, Momentum Telecom offers Points of Presence on a worldwide fiber backbone.
SIP TRUNKPRI
ISDN
RTP
RTPSIP
International Office / Location
Customer Provided Local Carrier
ORIGINATION/TERMINATION CARRIERS
ENTERPRISE CONNECTIVITY
FAIL OVER
FAIL OVER
ENTERPRISE CONNECTIVITY
MPLS-NNITier 1 Carriers
Tier 2 Carriers
Tier 2 Carriers
Tier 1 Carriers
ORIGINATION/TERMINATION CARRIERS
Momentum Telecom Data Center
SIP Messaging
RTP / Media Stream
Local POP / Media Gateway
877.251.5554
www.momentumtelecom.com
Multi-National Deployment 11092016
“Momentum Telecom has been a true partner in technology. Their service has given us the ability to easily unify and simplify our communication needs and the addition of their collaboration tools has transformed the way we do business.”
Tom Hopkins, Corporate Technology Director
Premier Research
WHY MOMENTUM TELECOM? » Centralized administration—one portal to administer all of your locations
» Centralized support—Momentum Telecom will handle all of your location’s needs with 24x7x365 support
» Single contract and pricing plan
» Easily scalable- add new locations as you grow
» Highly redundant and reliable
Client ProfilePremier Research is a widely recognized global clinical research organization (CRO) aiding pharmaceutical and biotechnology companies with bringing their products through development to regulatory submission. They have completed over 700 trials for various medications and conducted approximately 100 rare disease studies. Premier Research is dedicated to assisting innovative companies to change medical history through their developments.
Business ChallengePremier Research had been using disparate phone systems for their 12 locations, 6 domestic and 6 international, as well as several remote workers. This proved to be inefficient, costly and cumbersome to manage. Premier Research desired to have a VoIP and Unified Communications solution with centralized design, pricing, billing, user experience, support and administration.
Solution: Momentum Telecom Hosted VoIP and Unified CommunicationsMomentum Telecom’s solution enabled Premier Research to sign up all of their locations with one contract, pricing plan and bill, and allowed them to roll out locations over time. Not only do these locations now have a geographically redundant centralized VoIP and Unified Communications platform, they also have free on-net extension dialing between sites and one corporate directory. Momentum Telecom’s hosted VoIP solution allowed them to add integration and functionality which was consistent across the platform, that could be enabled on a user or team basis, including home-based and mobile workers. They also have the ability to add Mobility to support a Bring Your Own Device (BYOD) strategy, an interactive voice response system (IVR), and call centers which will operate across all locations. In addition to Momentum Telecom’s hosted VoIP solution, Premier Research was able to add Momentum Telecom’s hosted Voice-Enabled Microsoft Lync for true Unified Communications and collaboration to their business without having to utilize another vendor.
Case Study PREMIER RESEARCH
