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Blazon Pro (AFAS) is a state of art easy to use, modular, scalable Automac Flight Announcement System that helps improves passenger flow in airports by delivering audible communicaon. It is a windows based applicaon that can provision automac announcements of scheduled/ non scheduled arrival and departure flights and other fixed messages at airports automacally or manually (controlled by the user via a AAS terminal) using industry standard network controller(s). It can work in three modes: fully automac, semi-automac and manual modes. In fully automac announcement mode, no user intervenon is required for automac and scheduled announcements. The system takes input from ATC or FIDS / ATS or PIDS system and makes announcements using the configured message templates. Under semi-automac mode, aſter receiving the informaon from the ATC or FIDS / ATS or PIDS system, the operator makes amendment to the queued message and then sends it out for announcement. Under manual mode, the operator strings the messages from the AAS terminal then sends it out for announcement. It is capable of storing, recalling, generang, assembly and playback of pre-recorded phrases, full messages and general announcements. Key Features: Automate Event Triggered Messages - for mely zone based communicaon/ announcements. It can make N numbers of different simultaneous announcement to different zone be it for security check-in, boarding/ final boarding calls, gate informaon, flight arrival message, baggage, belt delayed/ cancelled departure/ arrival or any customized message at the airport Automated Pre-Boarding & Boarding Announcements - help streamline boarding processes, saves gate agents' me, and creates consistency as a result of standardized messaging Simultaneous Audible & Visual Presentaon - ensures that all passengers are informed through the flight informaon display system (FIDS), passenger informaon display system (PIDS) and the public address (PA) system Emergency Messaging & Noficaons - integrates with emergency systems for mass alerts Comprehensive Reporng & Diagnoscs - what is being announced when, from where, and by whom Support for System Redundancy - ensures opmum upme through network, hardware, soſtware redundancy and 24/7 support Input Opons - microphones, pre-recorded messages, emergency systems, automated triggers and more Outputs - speakers, visual messaging, emergency messaging etc. Interfaces with - EPABX / IP-PBX Communicates with other modules by XML data packet over TCP/IP network Industry Standard Text to Speech Soſtwares Integraon with AODB, other protocol, FIDS / PIDS system API for integraon with third party applicaons Uses industry standard Voice Boards Security - password & access based controls ensure secure access and usability for all user levels and job funcons within the airport Other Tools - mul - language support, system administraon, maintenance, monitoring and user/ client operaons tools

is a state of art easy to use, modular, scalable Automatic ... · Incorporated in 1995, Teckinfo Solutions Pvt. Ltd. has been a leading solution provider in onverged Voice and Data

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Page 1: is a state of art easy to use, modular, scalable Automatic ... · Incorporated in 1995, Teckinfo Solutions Pvt. Ltd. has been a leading solution provider in onverged Voice and Data

Blazon Pro (AFAS) is a state of art easy to use, modular, scalable Automatic Flight Announcement System that helps improves passenger flow

in airports by delivering audible communication. It is a windows based application that can provision automatic announcements of scheduled/

non scheduled arrival and departure flights and other fixed messages at airports automatically or manually (controlled by the user via a AAS

terminal) using industry standard network controller(s). It can work in three modes: fully automatic, semi-automatic and manual modes. In fully

automatic announcement mode, no user intervention is required for automatic and scheduled announcements. The system takes input from

ATC or FIDS / ATS or PIDS system and makes announcements using the configured message templates. Under semi-automatic mode, after

receiving the information from the ATC or FIDS / ATS or PIDS system, the operator makes amendment to the queued message and then sends it

out for announcement. Under manual mode, the operator strings the messages from the AAS terminal then sends it out for announcement. It is

capable of storing, recalling, generating, assembly and playback of pre-recorded phrases, full messages and general announcements.

Key Features:

Automate Event Triggered Messages - for timely zone based communication/ announcements. It can make N numbers of different

simultaneous announcement to different zone be it for security check-in, boarding/ final boarding calls, gate information, flight arrival

message, baggage, belt delayed/ cancelled departure/ arrival or any customized message at the airport

Automated Pre-Boarding & Boarding Announcements - help streamline boarding processes, saves gate agents' time, and creates

consistency as a result of standardized messaging

Simultaneous Audible & Visual Presentation - ensures that all passengers are informed through the flight information display system

(FIDS), passenger information display system (PIDS) and the public address (PA) system

Emergency Messaging & Notifications - integrates with emergency systems for mass alerts

Comprehensive Reporting & Diagnostics - what is being announced when, from where, and by whom

Support for System Redundancy - ensures optimum uptime through network, hardware, software redundancy and 24/7 support

Input Options - microphones, pre-recorded messages, emergency systems, automated triggers and more

Outputs - speakers, visual messaging, emergency messaging etc.

Interfaces with -

EPABX / IP-PBX

Communicates with other modules by XML data packet over TCP/IP network

Industry Standard Text to Speech Softwares

Integration with AODB, other protocol, FIDS / PIDS system

API for integration with third party applications

Uses industry standard Voice Boards

Security - password & access based controls ensure secure access and usability for all user levels and job functions within the airport

Other Tools - multi - language support, system administration, maintenance, monitoring and user/ client operations tools

Page 2: is a state of art easy to use, modular, scalable Automatic ... · Incorporated in 1995, Teckinfo Solutions Pvt. Ltd. has been a leading solution provider in onverged Voice and Data

Tel.: +91 11 49605577, 49605588

Email : [email protected], [email protected]

Web : www.teckinfo.com

Ahmedabad | Bengaluru | Chennai | Delhi (NCR) | Gurgaon | Hyderabad | Kolkata | Mumbai | Pune

South East Asia | Middle East | Africa

About Us :

Incorporated in 1995, Teckinfo Solutions Pvt. Ltd. has been a leading solution provider in Converged Voice and Data Solutions.

Teckinfo's rich experience and domain knowledge helps it to develop and deliver Call/Contact Center, CRM, Helpdesk and other

Unified Communication products and solutions. Our Products and Solutions are highly scalable and flexible, thus empowering

organizations to engage their customers and enhance their experience.

Operating System & Database Supported

Server Operating System: Microsoft Windows Server 2012 (64 bit edition) or above with

Internet Information Server 7.0 or above & .Net Framework Ver. 4.0 or above

Client Operating System: Microsoft Windows 7 or above / Ubuntu Linux

Database: supports industry standard RDBMS systems like Microsoft SQL & MySQL

IMPLEMENTATIONS OPTIONS

Primary AFAS Server

Primary IVR

GateBaggage Belt

Arrival Departure

Primary FIDS Server

Administrator

Redundant FIDS Server

Secondary IVR

Primary AODB

Secondary AODB

Secondary AFAS Server

IVR

AFAS

GateBaggage Belt

Arrival Departure

LOCAL FIDS / AFAS NETWORK 1

Central Server

Local Server IVR

GateBaggage Belt

Arrival Departure

AAI LOCAL FIDS NETWORK 2

AODB

Local Server

Administrator

WAN

AFAS

CENTRAL SERVER WITH LOCAL REDUNDANT SERVER LOCAL SERVER WITH FAILOVER REDUNDANCY

Benefits:

Ensures that passengers receive timely information

Facilitates automatic messaging which allows agents to focus on important

customer service functions

Provides equal access to disabled passengers and provides clarity in dynamic

airport environments

Empowers the airport with full control over zoning, volume, message

management, and functionality

Improves message intelligibility and improves the overall ambience of the facility

Increases overall passenger satisfaction