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TravelCarma Travel Technology is Our Karma Online Travel Technology Solutions Offline Travel Agencies Online Travel Agencies Travel Wholesalers Destination Agents Tour Operators Software As A Service Model

Online Travel Technology Solutions

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Page 1: Online Travel Technology Solutions

TravelCarmaTravel Technology is Our Karma

Online Travel Technology Solutions

Offline Travel Agencies

Online Travel Agencies

Travel Wholesalers

Destination Agents

Tour Operators

Software As A Service Model

HV SEO
Comment on Text
Page 2: Online Travel Technology Solutions

Cloud Based Solution

Quick Facts About TravelCarma

[email protected]

Travel Portals(Using TravelCarma Portal Builder)

Mobile & FacebookPortals

Third Party Providers(Using Own/ Third Party

Inventory)

Inventory Management System(Flights, Hotels, Activities, Cars, Restaurants, Bus)

Individual BusinessWebsite

(with Booking Engine)

Integration withExisting/ Legacy Applications

(CRM, Accounting, ERP, etc.)

Consolidators(GDS / IDS / Wholesalers)

Other Portals(White-Label Booking engines/

Consuming XML)

TravelCarma"Enterprise Travel Technology

Solutions"

Flight

Hotel

Activity

Car

Restaurant

Bus

TravelCarma - a Travel Technology Brand of Avani Cimcon Technologies Group

Avani Cimcon is developing and delivering software since 1992

Offices and representations in 14 worldwide locations

Serving customers from more than 25 countries across the globe

100+ Live Travel Portals Implemented

XML Integration with 85+ Travel Suppliers/wholesalers

Pioneers in Travel Social Media Technologies, especially the Facebook

Awarded Twice for Innovations in Travel Technology Domain

Quality focused (ISO 9001:2008 certified / CMM level 3)

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Page 3: Online Travel Technology Solutions

B2C Portal Solution

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TravelCarma B2C portal provides the client with the facility to allow customers to book from their system.

Moreover, the module allows the client to develop its own online branding in the B2C marketplace.

Online Inventory Management

Online Multiple Supplier Management

Markup and Margin Setup & Management

Sales & Channel Management

Web based B2C Booking Engine Solution

MIS Reports & Complete Admin Controls

Complete User Access Controls & Role Management

Direct online access to negotiated inventories, rates and availabilities

Inventory wise, Supplier wise & Season wise markup and margins

Facility to personalize email templates for system as well as business users

Automated system alerts and notifications

Ensure the online control of the commissions, promotions and discounts

Multilingual content management system

Real-time reports and analytics

Enables opening up of online bookings for customers

Back Office engine that accounts for all booking combinations & eliminate booking errors

Fully Hosted Systems accessible 24/7 online from anywhere

Major Functionalities of B2C Portal

Add-On Modules for B2C Portal

Call Centre Module

Call Centre Module for B2C portal allows the client to make booking on behalf of customers who are registered

on the portal.

Branch on Phone – Branch-wise & Employees-wise Bookings

Member on Phone – Bookings by Registered Members of the Portal

Categorize customers into classes and apply promotional/special rates on different classes

Credit based bookings & branch wise markups and margins for customers

Client will have a record on each and every phone inquiry

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Page 4: Online Travel Technology Solutions

B2C Portal Solution

[email protected]

Trip Planner module allows registered customers of the portal to create their own trip plans for themselves and

share it with their companions.

Create customized itineraries/packages on behalf of customers and share it via email

Allows to plan a trip - search, check and save plans for online travel bookings

Can save the itineraries with its validity & book at a later date with real-time rates and availability checks

Can checkout trip details with instant online payment, view real time rates & make bookings

Clients can create & save their trip plans, invite friends to discuss and edit the itinerary and book it online

Trip Planner

Shopping Cart module provides visitors of the portal to select multiple inventory items and pay for them in a

single transaction.

Allows to select, copy, merge, add, move & save the online bookable items through the shopping cart

Faster search with multiple travel bookings in one powerful tool of shopping cart

Reduce the operational cost

Add selected products to the quotation with instant online payments & send it through email

Cart can be generated and sent via email to multiple recipients

Facebook single sign-on facility is a social media integrated tool that allows the website visitors to sign-on to the

portal with their existing facebook credentials to auto-register and sign-on instantly

Easy access for the customer to book the ticket

Allows social media networking with client's facebook page

Create a platform to communicate with direct customers

Get latest updates of customers on your network

Customer Management module for B2C portal allows the client to categorize customers into classes and apply

promotional/special rates on different classes.

Registration of customer who booked through your website

Easy access to future bookings once added or registered

Classification & Categorization of customers for specific booking promotions and rates

Shopping Cart

Facebook Single Sign-on Utility

Customer Management Module

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Page 5: Online Travel Technology Solutions

B2B/B2B2C Portal Solution

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B2B/B2B2C portal provides the client with the facility to allow down-line agents to book from the client's system

through secured login access. Moreover, the module allows the client to develop its own online branding in the

B2B marketplace.

Online Inventory Management

Online Multiple Supplier Management

Agency, Sales & Channel Management

Markup and Margin Setup & Management

Web based B2B booking engine

MIS Reports & Complete Admin Controls

Complete User Access Controls & Role Management

Direct online access to negotiated inventories, rates and availabilities

Agent wise, Inventory wise, Supplier wise & Season wise markup and margins

Facility to personalize email templates for system as well as business users

Automated system alerts and notifications

Ensure the online control of the agents commissions, promotions and discounts

Setup downline agents with secured access for each agent

Multilingual content management system

Co-branding functionality for each downline agent

Real-time reports and analytics

Enables opening up of online bookings for down-line agents & corporate customers

Back Office engine that accounts for all booking combinations & eliminate booking errors

Fully Hosted Systems accessible 24/7 online from anywhere

Major Functionalities of B2B/B2B2C Portal

Add-On Modules for B2B/B2B2C Portal

Call Centre Module

Call Centre Module for B2B/B2B2C portal allows the client to make booking on behalf of their downline agents

and can setup branch wise employees who in turn can make booking on behalf of branch/field employees.

Branch on Phone – Branch-wise & Employees-wise Bookings

Agent on Phone- Agent & Downline Agent-wise booking/markup/commission setup

Member on Phone – Bookings by Registered Members of the Portal

Complete booking process can be handled & outsourced through the call centre module

Client will have a record of each and every phone inquiry

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Page 6: Online Travel Technology Solutions

B2B/B2B2C Portal Solution

[email protected]

Quotation Builder

Quotation Builder module provides downline agents of the client to select multiple inventory items and book

them in a single transaction. Downline agents can perform different searches and still use the quotation builder.

Allows to select, copy, merge, add, move & save the online bookable items through the cart

Faster search with multiple travel bookings in one powerful tool of quotation builder

Reduce the operational cost

Add selected products to the quotation with instant online payments & send it through email

Quotation can be generated and send via email to multiple recipients

Customer Management Module

Registration of customer who booked through your website

Easy access to future bookings once added or registered

Can grow contact database increasing marketing reach of travel agents

Classification & Categorization of customers for specific booking promotions and rates

Customer Management module for B2B/B2B2C portal allows the client to categorize agents into classes and

apply promotional/special rates on different classes. This module is very useful when client wants to provide

special rates to down-line agents.

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Page 7: Online Travel Technology Solutions

Optional Modules

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TravelCarma offers Content Management System (CMS) to its clients which not only allow them to manage

content but also gives full control of the website/portal.

Travel Agent can provide online bookings of multiple businesses in its existing website with a White Label

Booking engine. It can be easily integrated with other websites and 3rd party suppliers with same look and feel.

Manages online travel inventory, availability & rates, various meta-data with optional services from the suppliers

bundled in the travel products to sell. Expertise in integration with GDS/IDS/OTAs & Travel Distribution.

It adds extranet functionality to the system through which the system has liberty to securely share part of

business information. With Hotel CRS a travel agent can share inventory details with contracted suppliers.

Website with Content Management System (CMS)

White Label Booking Engine For Affiliate Marketing

XML API for Inventory Distribution

Extendable CRS With Extranet

Manage Website without any Technical Expertise

Multilingual Functionality, Search Engine Optimization & Social Media Integration

Add your deals/packages in advance with a publish date

Connection & Integration with multiple inventory sources & third party websites

Advanced search and filter options for the search inventory results

Multi-Currency, Multil-Lingual & Hedging Functionality increases business reach

Seamless integration with multiple supplier data sources via a single XML interface

Initiate a single search against multiple GDS suppliers with one single integrated response

Low cost for the start up companies interested in selling online travel products

Allow your partners/members/suppliers to login and update the inventory by their own self

Advanced Extranet functionality, increase the reach of information and data security

Reduction in Operational Expenses as Providers will add inventory by themselves

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Page 8: Online Travel Technology Solutions

Facebook Booking Portal

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While industry has just started talking about importance of eCommerce using Social Networking Sites,

TravelCarma has already launched first-of-its-kind Social eCommerce System that runs right inside the

Facebook. It is like running your website inside the Facebook, which will do branding and selling at the

same time!

A sophisticated and Attractive booking tool for your Facebook Page

First-of-its-kind Social eCommerce System

Unique blend of CMS, CRS and Booking Engine that runs inside the Facebook

Facebook User can directly search inventory and make the bookings without leaving the website

Facebook fans can Like, Share and Tweet the deals with their friends network

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Page 9: Online Travel Technology Solutions

Integration Services

[email protected]

Partial List of Suppliers Integrated

XML Integration with Travel Suppliers

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Request

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XML Web Services

Customers

XML Web ServicesXMLWeb Services

Gateway(OTA Compliant)

Business Rules Engine

OnlineTravel Portal

Connector 1

Connector n

Travel InventoryManagement

System

Supplier 1Web Services

Supplier nWeb Services

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Page 10: Online Travel Technology Solutions

Awards

[email protected]

+1-904-328-3090 (USA) +44-203-051-6811 (UK)

+91-79-26872171 / 049 (IND)

TravelCarmaTravel Technology is Our Karma