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Travel Risk Management Solutions
Business Travel Services
Travel Guard: Who We Are Worldwide leader in assistance services and travel insurance
Multi-year award winner of world class service and high touch customer care
More than 9 million clients protected and more than 50 million clients have access to our services annually
Wholly-owned subsidiary of Chartis, one of the largest insurance companies in the world
24/7/365 command center access
100% active, US or UK board-certified medical staff
Six integrated Global Command Centers strategically located across 4 continents
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Travel Guard: Where We Are
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Thailand Tsunami
London Bombings
Mumbai Bombings
Haiti Earthquake
North Korea Attacks
Hurricane Katrina
London, Paris, and Rome Riots
Avian Influenza, H1N1, SARS
Iceland Volcano Eruption
Air France Airbus A330 Crash (Rio de Janeiro to Paris)
Australian Jetstar A330 Cockpit Fire
Russian Dagestan Airlines Engine Fire
Portland , Oregon Holiday Bomber
Northeast Coast Blizzard
Embassy Bombings
American Tourists Kidnap & Ransomed
Time Square Car Bomber
Global Risks Landscape
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Mumbai, India in November 2008 – more than 125 people were killed in ten separate attacks of terrorism
Aftermath of 2010 Volcano Evjafjallojokull eruption – estimated 60% of corporations affected by this disaster allegedly spent their entire contingency budgets for the year by the beginning of the second quarter of the year
Global Risks Landscape
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Based on a study of health problems experienced by 100,000 individuals who traveled to a developed country for one month, the following could be expected to occur:
– 1 in 2 will develop some health problem– 1 in 13 will see a doctor– 1 in 20 will be confined to a bed– 1 in 90 will be incapacitated in their work– 1 in 2,000 (50) will be admitted to a hospital– 1 in 3,300 will be evacuated– 1 will die
Reality
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Business Travel Overview
Business travel is complex, stressful and demanding.
Business travelers need a resource to assist them and peace of-mind insurance protection while they are on the road.
Business travelers need Travel Guard
Travel Guard combines 24/7 personal assistance with critical Insured benefits.
We are a traveler’s Lifeline while traveling.
Whatever you need, whenever you need it, Travel Guard is there.
Duty of Care: What and Why? A requirement that a corporation act toward
employees and the public with watchfulness, attention, caution and prudence that a reasonable person in the circumstances would.
If a corporation’s actions do not meet this standard of care, then the acts are considered negligent, and any damages resulting may be claimed for negligence.
Employers have a duty to protect their employees while traveling and an obligation for the health, safety and security of their employees.
86% of corporate travelers believe
that their firm has a legal obligation to support them
while abroad
50% + would consider taking
legal action in the event of an
emergency being mishandled
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Travel Risk Overview
Companies with employees who travel
Have a Duty of Care to protect the health and safety of those employees
Need to protect their own liability Need to focus on retaining key
employees Need a TMC and a travel insurance
provider
Travel Risk Overview
If an employee has a medical or security emergency while traveling
Who do they call for help? Who pays for it?
In 2009, more than 3.5 million international trips were made by employees 25% of which were to high or extreme risk destinations
According to the Visa 2008 Global Procure-to-Pay and Commercial Card Best Practices Study, centralizing travel management can reduce travel costs by as much as 20%
By having well informed travelers you reduce your corporate risk exposure
Travel Risk Management
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Travel Insurance
Travel Guard is the one-stop shop for complete insurance coverage for Medical Evacuations and Medical Expenses.
Provides the travel risk management solution needed
Additional emergency assistance services and insurance benefits are included
Provides revenue stream to the TMC 25% commission
Travel Insurance
Business Traveler - $259 per person per year
$500,000 Evacuation (maximum 2 per year) $50,00 Medical expense coverage $100,000 Security Evacuation $2,500 Trip Interruption (return air only) $1,500 Trip Delay ($150/day/5 hour delay) $500 Missed Connection $2,500 Baggage & Personal Effects – covers business items $1,000 Baggage Delay ($100/day) $25,000 Accidental Death and Dismemberment Emergency Medical Assistance Concierge Services Business Assistant Emergency Travel Assistance Personal Security Assistance Optional trip cancellation insurance
Travel Insurance
MedEvac - $219 per person per year
Emergency Medical Evacuation (unlimited $ amount, maximum 2 per person per year)
$50,000 Medical expense coverage $100,000 Security Evacuation $25,000 Accidental Death and Dismemberment Optional Adventure Sports Coverage Emergency Travel Assistance Emergency Medical Assistance Worldwide Travel Assistance Concierge Services Personal Security Assistance
Why Sell Business Traveler
Increase Your Bottom Line– Widen Your Selling Footprint to Frequent Business Travelers – Expand to Sales At Account Management Level
Includes 24/7 Assistance Services– Additional Value to Your Customers Provided By Travel Guard– Emergency Travel, Concierge, Medical, Business Assistance, Identity
Theft, Personal Security Dedicated Sales Rep Partnered With You
Travel Guard Support
Dedicated sales representatives available to assist with sales• Conference calls• In-person presentations• Questions and answers• Specific account consultation
Contact West Region
Susan Weiss, Director of Sales
Direct: 715.295.0936
Mobile: 715.340.3411
East RegionTina Mower, Director of Sales
Direct: 715.295.0430
Mobile: 715.889.2215
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Chartis is a world leading property-casualty and general insurance organization serving more than 40 million clients in over 160 countries and jurisdictions. With a 90-year history, one of the industry most extensive ranges of products and services, deep claims expertise and excellent financial strength, Chartis enables its commercial and personal insurance clients alike to manage virtually any risk with confidence.
Chartis is the marketing name for the worldwide property-casualty and general insurance operations of Chartis Inc. For additional information, please visit our website at www.chartisinsurance.com.
