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INNOVATION BLUEPRINTS FOR BIMODAL IT TECHNOLOGY INNOVATION & LEADERSHIP SUMMIT 2015 August 20, 2015 Agenda 1. Why the Digital Enterprise & Bimodal IT Matter 2. Key Bimodal Challenges 3. Insights for Mode 2 Scaling and Integration 4. Innovation Blueprints NVISIA ® Confidential 2015 1

INNOVATION BLUEPRINTS FOR BIMODAL IT

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INNOVATION BLUEPRINTS FOR BIMODAL ITTECHNOLOGY INNOVATION & LEADERSHIP SUMMIT 2015

August 20, 2015

Agenda1. Why the Digital Enterprise & Bimodal IT Matter

2. Key Bimodal Challenges

3. Insights for Mode 2 Scaling and Integration

4. Innovation BlueprintsNVISIA® Confidential 2015

2

INTRODUCTION TRANSFORMING THE DIGITAL ENTERPRISE

NVISIA® Confidential 2015

A digital enterprise is an organization that uses technology as a competitive advantage in its internal and external operations. As information technology (IT) has reshaped the infrastructure and operations of enterprises, digital enterprise has taken on different meanings.

- Techtarget.com

PROMISE:

Improving processes

Engaging talent, organization-wide

Discovering and developing new business models

DRIVERS:

Exploit - Consumers expecting digital everything

Defend - Fear of disruption & ability to respond

Explore – New rules: first to market will dominate

3

EXPLORE EARLY SUCCESS AND DESIRE FOR MORE

NVISIA® Confidential 2015

I like it. I love it. I want some more of it!

Now we need to connectthe innovative solution with the rest of the enterprise:

Systems & Data People and Processes

Excited about the promise of new business opportunities emerging from their early

innovation efforts.

SCALE & INTEGRATEINNOVATE CONFLICT WITH CORE IT:

Innovation teams have their own

cultures

Innovation teams like to fail fast

Innovations teams operate outside of

traditional IT governance and

standards

Innovation teams are not as concerned

with support or reliability

4

BIMODAL IT IN A NUTSHELL

NVISIA® Confidential 2015

Gartner defines this problem space as Bimodal IT –

Having 2 modes of IT, each to address different information and technology goals

Traditional, emphasizing

predictability, accuracy and stability

MODE 1 MODE 2

Source: Gartner® 2015

Exploratory, emphasizing agility,

speed.

5

BIMODAL IT YOU NEED MODE 1 & MODE 2 TO WIN

NVISIA® Confidential 2015

MODE 1 MODE 2Reliability Goal Agility

Price for performance Value Revenue, brand, customer experience

Waterfall, V-model, high-ceremony IID

Approach Agile, Kanban, low-ceremony IID

Plan-driven, approval-based Governance Empirical, continuous, process-based

Enterprise suppliers, long-term deals

Sourcing Small, new vendors, short-term deals

Good at conventional process, projects

Talent Good at new and uncertain projects

IT-centric, removed from customer Culture Business-centric, close to customer

Long (months) Cycle Times Short (days, weeks)

Source: Gartner® 2015

6

BIMODAL IT GARTNER PREDICTION

NVISIA® Confidential 2015

SequentialStability

Reliability

Gartner ® predicts 75% of IT organizations will have a Bimodal IT capability by 2017.

- Simon Mingay, VP Research at GartnerBimodal IT: How to Have It All Without Making a Mess

HOW WILL THEY MESS IT UP? Not dealing with Bimodal - assuming innovation (Mode2) teams are just Agile

Not synchronizing traditional IT teams with innovation focused teams

Leaving technical and team integration as an afterthought

Starting without a “blueprint” (a lightweight plan) for innovation efforts

Not renovating the core (Mode 1) with a differentiation layer as a bridge

“…half will make a mess.”

7

BIMODAL IT PRESENTATION GOALS

NVISIA® Confidential 2015

Bimodal IT Discussion

BIMODAL IT DISCUSSION: Mode 1 versus Mode 2

Mode 1, Mode 2 and Pace-Layered

architecture

Mode 2 development is typically different

Different kinds of Mode 2 projects

Innovation Blueprints position you to scale

your Mode 2 efforts

INNOVATION BLUEPRINTS: Mode 2 Blueprints - Intro

Sample Blueprinting Stories

Blueprint process

Templates getting started on your Blueprint

Actionable Plan

Systems of Record Layer

Differentiation Layer

Innovation Layer

BIMODAL IT PACE LAYERING CONTEXT

NVISIA® Confidential 2015

8

MODE 2

MODE 1

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BIMODAL IT MODE 2 IS NOT JUST AGILE

NVISIA® Confidential 2015

SequentialStability

Reliability

MODE 2MODE 2 IS NOT JUST AGILE:

Empirical Creativity

Bullets Before Cannon Balls

Get representative features into the wild

and measure your results

Fail fast

Fail forward

Manage Technical Debt

Don’t over-engineer experimental areas

Make sure debt is necessary

10

BIMODAL IT MODE 2 DEVELOPMENT IS TYPICALLY DIFFERENT

NVISIA® Confidential 2015

SequentialStability

Reliability

BIG CHANGES IN THE INNOVATION LAYER:

Rise of the App

Microservice Architectures (Anti-monolithic)

DevOps

Containers

MODE 2

MODE 1

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BIMODAL IT COMMON MODE 2 FORMS

NVISIA® Confidential 2015

Systems of Record Layer

Differentiation Layer

Innovation Layer

ISOLATED CONNECTED INTEGRATED

Scale and Integrate Mode 2

INNOVATION BLUEPRINTS

12

BIMODAL IT INNOVATION BLUEPRINTS

NVISIA® Confidential 2015

SequentialStability

Reliability

INNOVATION BLUEPRINTS ARE:

One-Page Architectural Snapshot

Key Layers – High-level Design

Mode 1 & 2 Touch Points

Define Base Images for Mode 2 Development

Client (Browser tech stack)

Server (Service Containers Stack)

Development tools (IDE, version control…)

Testing Tools (Client and server)

Deployment Tools

Sample Functioning Application

13

BIMODAL IT CREATING INNOVATION BLUEPRINTS

NVISIA® Confidential 2015

• Survey mode 2 teams• Survey innovation layer tech• Snapshot - arch, tools, tech & process

• Executive kickoff• Scope (dev/ops/data/reqs/pm)• Set expectations

• Collaborate on scorecard criteria• Create innovation scorecard• Summit on blueprint - release candidate

• Prototype application using blueprint• Pilot mode 2 project template• Publish mode 2 project template

Kickoff

Survey

Score &Summit

Launch

INNOVATION BLUEPRINT LARGE HEALTHCARE BENEFITS

NVISIA® Confidential 2015

14MODE 1

MODE 2

iOS Android Native HTML5

Apache CXF

RESTfulAPI

JQueryMobile

ApigeeAPI

SpringMVC

IBMWebSphere

Portal

DB2

HibernateEJB

Tools, Tech & Process Maven CVS Spring Tool Suite Java/Javascript Keynote DeviceAnywhere WebTrends Campaign Central Jenkins

Member

Benefits

Claims

Authentication

PaymentHistory

INNOVATION BLUEPRINT SMALL MANAGEMENT CONSULTING FIRM

NVISIA® Confidential 2015

15MODE 1

MODE 2

AnyJSON Client

RESTfulAPI

SpringSecurityoAuth2

SpringData JPA

SQLServer

SPROCs

.NET/MVC

Tools, Tech & Process Git Gradle Groovy Java Spring Boot JUnit

INNOVATION BLUEPRINT MIDSIZED HEALTH CARE ORGANIZATION

NVISIA® Confidential 2015

16MODE 1

MODE 2

AngularJS HTML5

RESTfulAPI

ResponsiveCSS

SpringMVC

JSPs/Adobe

OracleDB

PowerBuilderCobol

OracleWeblogic

Tools, Tech & Process Spring Tool Suite Sublime Chrome DevTools Git Bower Gradle Grunt Junit Mockito Jasmine + Karma Docker Selenium – Browser Testing

H2 In-Mem

DB

Informix

Microservices

SpringSecurity

SpringData JPA

Hibernate

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• Survey mode 2 teams• Survey innovation layer tech• Snapshot - arch, tools, tech & process

• Executive kickoff• Scope (dev/ops/data/reqs/pm)• Set expectations

• Collaborate on scorecard criteria• Create innovation scorecard• Summit on blueprint - release candidate

• Prototype application using blueprint• Pilot mode 2 project template• Publish mode 2 project template

Kickoff

Survey

Score &Summit

Launch

BIMODAL IT GET STARTED WITH YOUR BLUEPRINTS

NVISIA® Confidential 2015

ISOLATED CONNECTED INTEGRATED

1-5Days

1-3 Weeks

2-6 Weeks

1-2Weeks

3-5 Weeks

4-8 Weeks

3-5Weeks

4-13 Weeks

12-26 Weeks

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NEXT STEPS

Mark Panthofer, [email protected] Josh Birenbaum, [email protected]

NVISIA® Confidential 2015

Start with a simple Mode 2 Technology Survey (Tech stacks and dev tools)

Review survey and create a simple scorecard

Hold your innovation summit to share scorecards and plan the prototype or pilot

Expand the scope and iterate…