A Unisys Italy success story: between the marathon runner and the sprinter

Bridging the Bimodal Gap

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• Bimodal IT in the Digital Era

• Gartner says: “IT organizations must become bimodal in order to satisfy the range of needs presented by digital business”

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Digital business is about the creation of new business designs by blurring the physical and digital world, It is about the interaction and negotiations between, business, human beings and things

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New way we manage clients, vendors, …

New way our employees work: smart working!

How devices exchange information among them (IoT)

New way to communicate and to acquire information

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Mode 1

IT industrialization

Traditional and sequential, emphasizing safety and accuracy

Reliability

Waterfall, V-model, high ceremony IID

Plan driven, approval-based

It centric, removed from customer

Long: months

Cost for perfomance

Mode 2

Digitalization

Exploratory and non-linear, emphasizing agility and speed.

Agility

Agile, Kanban, low ceremony IID

Empirical, continuous, process based

Business centric, close to customers

Short: days weeks

Revenue, Brand, customer experince

Goal

Approach

Governance

Culture

Cycle times

Value

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Marathon Runner Sprinter

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System of record

System of Differentiations

System of Innovation

Mode 1 Mode 2

Go

vern

ance

Ch

ange

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Bimodal IT is not a panacea to all issues IT is challenged with. The challenge, of course, is getting all the details right, on both technology and

organizational fronts

• Transformation is happening! • It’s not a Revolution, it is an Evolution • Innovation cycles are shorter • Role of IT Dept. is to lead innovation projects • We don’t have time for training. Experiment! • Accept to take a Try&Error approach

• Being “Not Taliban”! Find the right balance for your own context: Coexistence of agility with reliability

• Stressing the Gartner concept means to create a schizophrenic organization and series A or series B organizational units ; Cooperate!

• Limited budget doesn’t allow two different organizations.Better to identify the digital leaders only!

• Start in small initiatives and then grow (you have to start you cant’ create technical debt)

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The modern CIO, on top of his daily duties, needs to:

• Balance agility with stability

• Bridge the skills gap

• Break free from technical debt

• Give end users self-service options

• Provide a single experience across multiple platforms

• Balance data accessibility with security

• Capitalize on expanding data

• Break out of the 80/20 spending trap

• Future-proof their architecture

• Accept the mistakes and reworks

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Unified Social Business

Enterprise Social Business Transformation Ensemble Unified

Communication

Ensemble UC

Management

Services

Presence

&

Communications

Connection

&

Collaboration

Knowledge

Management

Modernization,

Integration &

Analytics

Culture &

Empowerment

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Enterprise File Sync and Share

E-Receipt

Family Folder

Mobile Case

Management

Personas

E-Receipt

Family Folder

Mobile Case

Management

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Multicultural and mixed team using junior and senior Architects and Developers

Creativity and Open Collaboration: «Break the schemas!»

No more meetings… but brainstormings!

Digital leadership relying through “young” consultants

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• Innovation Workshops

• Internal

• with customer

• Start with an Island Project

• Business quick-wins

• Focus on users group

• Agile methodology

• «Quick & Dirty» prototype

• Fast experimenting and testing

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Metadata

ID number

Reference

Date

Extract Acquire

Smartphone

e Tablet

Classify

tagging

Automatic

(OCR)

or

Manual

Invoices

ID Documents

Receipt

Store

Mobile

Calendar

Cloud Storage

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© 2014 Unisys Corporation. All rights reserved. 17 Authentication | Metadata

Encryption

Control

Encrypted Files

Authentication

Internet

Mobile Users

ON-PREMISE

ORCHESTRATION

OCR Engine

Enterprise File Sync and Share

Cloud

Storage Cloud Computing

The technological stack is composed by:

• Amazon Virtual Private Cloud

• Unisys StealthTM for Amazon Web Services

• OCR Engine

• Enterprise File Sync and Share Engine

• Mobile App with Mobile OCR and EFSS

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• Bi-modal ? For sure, but with the right balance!

• Be open to collaborate with the “Business”: promote IT!

• Be open to “lateral thinking” and agility: experiment on island projects!

• Create a digital leadership by empowering your «young» people

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Unisys Connection Platform will enable

• Extension of monitoring and management to the Unity devices

• Remote management of the software patching and upgrades of the unity devices

• Data gathering about the usage of the Technogym equipment

• Production of analytics with advanced tools

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Thank you! Lucia.D’Andrea@it.unisys.com Marco.Mancuso@it.unisys.com