Why Feedback Management System

To get insights into what patients have to say about the care they are

getting

To improve the patient experience based on the insights gathered from

patient feedback.

To get alerts on any issues or problems being reported back by the

patient in real time, so actions can be taken as soon as possible.

Centric Feedback System

It is an innovative system, containing an app that works on iOS and

Android tablets and a cloud based backend system.

The powerful back end system is accessible only to authorized users.

The backend system is used to create new surveys and feedback forms.

The system churns out analytical reports in real time of the patient

feedback, thus enabling a real time view of the quality of care being

provided.

The system originally developed for businesses can be easily adapted

for healthcare use cases with some configuration and customization.

Centric Feedback System (Cont…)

Centric can quickly customize the system interface, both the app

and backend according to the branding preferences of the client.

More or less fields can be added as per the requirements.

New Surveys show up on devices or kiosks real time.